AI Bosses: Trust Issues and Opportunities

0:00Honestly, I've been spending way more time with animals and coins than ever before because dating right now is a full-blown circus. Clowns everywhere. If I wanted chaos, I'd open my inbox. So I go home, kick off my shoes, and dive into animals and coins. Build a village that doesn't fall apart. Collect adorable animals that don't ghost you. Raid people who actually deserve it. Zero mixed signals, only pure enjoyment. If you're exhausted by the emotional gymnastics, choose something that actually delivers. Download Animals and Coins right now and reclaim your peace.

0:56podcast for free today at rss.com. This is a wild time to be building a business and making money with AI today, growing and scaling your company. And so on the podcast today, Jamie and I wanted to talk about kind of the state of AI. There's a whole bunch of really interesting studies that have come out this week. And of course, we have, it is kind of riding on the back of this huge Claude Code and Claude Cowork wave that everyone's been using, kind of which is also coming on the back of the open claw trend. The big stat that I saw that was just hilarious to me is that 15 % of Americans say they'd be willing to work for an AI boss.

1:31This is a new poll. We're going to get into what that means. And also there was another one simultaneously that said, as more Americans are adopting AI tools, fewer of them say they can trust the results. So what's going on? Why would we trust AI to be our boss? Why would we not trust the results? How trustworthy is it? What are the most trustworthy tools? How do we use this? We're going to get into all of that on the podcast. And on that topic, Jamie and I, this week, we actually recorded an entire video. It's over on our school community. If you're not a member, there's a link in the description.

2:01It's 19 bucks a month, the best place you can learn how to grow and scale your business with AI. We recorded a whole video tutorial there on all of the ways that I'm currently using Cloud Cowork. So this is an app you download on your computer. It takes control of your entire computer screen and it can do any task you tell it to do. It can edit videos for you. It can post on LinkedIn for you. It can go edit your website. It can migrate your website. It can set up your server for you. It can go read through, um, you know, uh, tickets. I actually had it recently. A really cool thing I did with it this week, Jamie was, um, my, my platform AI box.

2:33You can build, like you can build AI tools on there. And so I told it, I was like, Hey, go to AI box and build a tool from scratch. That's like a newsletter generator tool that has all these different features. And I'm like, if you ever see a bug or if there's anything that's confusing, screenshot it, write Write down what you're trying to do. Write down what the bug was or what you'd like it to do and put it into this GitHub repo where my team, we track like all of the updates on our roadmap. And anyways, so it went through it, built what I wanted, but then it also like had a whole list of the bugs, uploaded them all to the GitHub repo.

3:02And we have another AI model that's going in. It automatically fixes all those things. So now I'm like using AI to identify the problems and using AI to fix the problems. Anyways, it is crazy what is possible with Claude code today. And so, yeah. I think if you want to learn about all of that, you can go join the AI Hustle school community. But the first thing I wanted to ask Jamie is we're kind of kicking off the episode is this story about like 15 % of Americans saying they'd be willing to work for an AI boss. Would you be willing to work for an AI boss? I don't know. That's a very interesting statistic.

3:38And I think, you know, it does clarify here. It says, you know, they would be willing to have a job where their supervisor was an AI program that assigned tasks and set schedules. But then it did clarify that said that doesn't necessarily mean that their boss or team leader would be an AI, but mostly like their task manager type supervisor. So that clarifies that a little bit because, you know, I would be a little bit more on the fence if the AI was actually like, like I said, steering large teams of people. That seems a little bit more abstract and kind of like, you know, iRobot scenario where the robots are controlling the humans kind of thing.

4:20So I don't like that idea, but that is still interesting. Realistically, Jamie, if I came to you today, but it wasn't actually me, I was sending you a LinkedIn DM. And I was like, hey, I am a robot and I started my own company. And like probably the way I would imagine this is it'd be like a stakeholder, right? So it's like I'm an investor and I invest in like 50 like AI companies. But really, I mean, investor, owner, whatever. And then I'm like, hey, you're going to run a marketing agency and you're an AI bot. Your job is to run the marketing agency. I'm going to give you a million dollars to get it started.

4:51You can do whatever you want, go hire whatever you want. So you're sitting there on LinkedIn one day, Jamie, and you get a message. and it is like super AI marketers.com and it's a bot. And it's like, Hey, Jamie, I'll pay you$250 ,000 a year to come work at my marketing agency. We're going to give you like lots of different tasks. We're going to learn a lot. It's going to be an interesting experience. We're going to do work for people and we need you to be like, uh, you know, like a, uh, account manager and like to do a bunch of like marketing tasks. Would you take the job? Like, I mean, assuming that you wanted money, I think for the right amount of money I would.

5:24And I think, you know that's kind of the point you're making is that you know think about like even like a service-based industry if you have a cleaning let's say you have a giant cleaning agency that gets leads for people who need cleaners of like their airbnbs or their crime scene cleanup whatever you're that and then you refer out to your your actual people who do the cleaning you know you still need a human but you could technically have that all of that be done by a computer you know so like a cleaner could technically work for a robot you know so right like dude if i'm getting that if i'm getting that dm on linkedin i'm like uh sure that sounds sweet like i'll so like and i think there's an also another thing where um if you're trying to optimize for like is this the best company that's going to grow and i'm going to get equity in it and it's going to be like like there's that kind of job right like i'm going to work for the startup and and and like i gotta make sure the leader is good and doesn't go bankrupt like i think that's a real problem and like you probably have to think about that but like there's also jobs that you take where it's just like i just need a paycheck i just need to pay for something um i gotta like figure my life out if they're gonna give you money they're gonna give you money if the company goes under and you have to find another job also like i i wonder i don't know i just feel like it brings up so many interesting questions i wonder like what will ethically happen with a lot of would happen with a lot of those companies and the reason why i bring this up and i'm doing this thought experiment now is because this 100 % will be a very normal reality in five years.

6:52There's no part of my brain that doesn't think, and when I say like AI boss, like the AIs aren't spawning out of the ether. It's going to be like people that are starting like a thousand AI companies that do a thousand things. And they're going to put like an AI agent, like you're the CEO of the company, run it however you want. They're going to just, they're going to test like maximum autonomy on this AI agent. So like this will exist. And there's lots of things AIs can't do, right? Like a cleaning company, it needs to hire real people. Or maybe even like a sales company, it feels like the AIs aren't going to connect with people as much.

7:23So it needs you to be like a salesperson. Anyway, I think this is going to be real. But I wonder how people will feel ethically if you're going to have a lot of people trying to scam the system more, putting the bare minimum amount of work because they're like, it's not a real human I'm accountable to. It's just a robot. It can fire me. You know what I mean? I wonder where people's minds are going to be. Or it's like, I work for an AI and it makes a billion dollars a year and I get paid like the small amount. Like I don't really, but I'm sure people say the same thing about people. So I don't know, it's just a really interesting thought experiment.

7:53Absolutely. Yeah. I mean, it says, you know, in this article that we may soon see entire billion dollar companies of one. So like one person who basically implemented this whole AI infrastructure that is doing the entire company. So, and be able to put out that kind of value to, to get, to earn, you know, to be worth a billion So I think that's a crazy, crazy thought, you know, also. And I think with this, you know, this other article about how only over three quarters of people don't trust AI fully or they trust it rarely or sometimes. They surveyed 1 ,400 Americans. 76 % said they trust AI rarely or sometimes compared to just 21 % who trust it most or all the time.

8:35So while we have this huge innovation going on, there's still like a lot of lack of trust in AI, which I think is interesting. I was talking to my brother-in-law the other day about how I'm really excited about starting maybe an AI receptionist agency where I set up AI receptionists for people. And he, he thought that he didn't really make that connection and didn't really understand what I was talking about because his, his version of an AI receptionist is like the horrible call center, like robots that you used to talk to. And it would be really hard to like give, to tell them what the problem was.

9:14And then they would try to connect you with someone that they worked horribly. This is totally different now with these AI receptionists. So he wouldn't trust AI enough to handle his receptionist, to be his receptionist, but he just doesn't know yet how it works. Yeah, no, I think that's probably where this big trust gap is because if you look at the same study, it says an increasing number of Americans adopt AI in their daily lives. Only 27 % of Americans said that they've never used AI tools. That's down from 33 % in April last year. so I mean we're we're bringing that down there's like less than a third of Americans who have never used an AI tool that means a majority vast majority of us have used chat gbd have used something um and so what's interesting is while we're all using it a lot of people don't trust it I think it comes down to what you're mentioning where we kind of have these a lot of if you're not on the absolute cutting edge and I feel like everyone listening to this podcast is kind of in this bubble with us where we're like yeah like we know everything going on with AI and and its kind of capabilities.

10:16But a lot of people just, you know, they're not following along, they might use it every once in a while. And if they've ever had an AI hallucinate, or they've ever talked to an AI customer support bot or an AI agent that doesn't work good, and you have a bad experience, all of a sudden, your trust basically goes down to zero. And I'll give you my like bad experience of the week, I went to Chipotle, got a Chipotle bowl, got home. And I ordered like absolutely nothing spicy, because we all all had like you might hear, we've all had sore throats, like for the last week and so i'm like i do not want a speck of spice it will it'll just murder me and so i get home and i open my chipotle bowl and it is like red hot fire of death spicy right they double-headed drag into me and i'm like oh come on and uh my wife she's pregnant right now and also has a sore throat and was thoroughly unimpressed by the spicy level of my chipotle bowl that was supposed to be not spicy so i'm like okay get on the get on the like app on the chipotle app customer support and they're like i'm like trying to figure out how i can like message them about this i'm like i need to make like a complaint to someone about this somewhere um call their website their website's like go to our app so i'm like okay fine go to their app their app is an ai support bot it's not a real person i'm like whatever like sometimes the ai support bots aren't bad um i talked to it and i'm like hey like my food was not good and they're like okay um how do you rate us on a scale of one to five and i'm like one it was not good what do you mean it's like do we resolve your issue and i'm like no like we are closing this ticket thanks for letting i'm like what like i literally told them my complaint and then they're like do we resolve the issue no great we're closing this thing anyways so there's a really i think all that someone has to do is talk to chipotle once and they've lost all trust in ai because it's so dumb but i do think there's totally ways to do it good you're building like that customer support um or vocal receptionist agency you can totally do that good because also like a month ago, I had to cancel my Descript account because I just forgot and left it billing me for like six months.

12:13So I go to cancel it. And it was an AI and I'm like, hey, cancel it. And like, it billed me last month. And like, I never used it. And I haven't used it for like a couple months. And it's like, sure, no worries. I canceled it. And I refunded it. I don't know how I don't know if it actually refunded the month before. But I think it maybe refunded that one month anyways. But like the AI did is like, as per our policy, we can refund this month. And like, I never had to talk to a person and actually really liked that there's no like waiting in line waiting on hold, two seconds, got my refund, moved on with my life.

12:41That is what it should be. And I think it can be, but all you have to do is have one Chipotle experience and now 60 % of Americans don't trust AI. Yeah, no, that's a great point. I think, um, you know, and I think that's where the big opportunity is for those of you who are listening, who are interested in making money with AI. If you can, if you know, like the latest cutting edge tools and you know how to make it good and implement it good, you're going to, you can make a lot of money. So, uh, I'm really excited about that opportunity. I don't think there's been something quite like this in a long time that has been able to be so much opportunity.

13:16So anyways, if you enjoyed this episode, be sure to leave us a review wherever you're listening. We really appreciate those and they help us reach more people. And also check out the AI Hustle School community where you can get more into the nitty gritty of how we're using some of these tools like Claude Cowork to make money online. Thanks for listening and we'll see you next time. You want to know the greatest thing ever? Download the game Animals and Coins. Seriously, I started playing it just to pass the time, and now I can't stop. It's fun, it's strategic, and honestly, kind of life-changing.

13:47Building my animal empire, collecting rare coins, it's the perfect escape after a long day. No wonder it's one of the most played games in the world. Animals and Coins isn't just a game. It's my daily dose of joy. If you haven't downloaded Animals and Coins yet, you're seriously missing out. Trust me, download Animals and Coins today. You're listening to a podcast right now. Driving, working out, walking the dog. If you're into podcasts, chances are you have something to say too. With RSS.com, starting your own is free and easy. Upload an episode, and we distribute it to Apple Podcasts, Spotify, Amazon Music, and hundreds more.

14:26Track your listeners, see where they're from, and start earning from ads like this. Even with just 10 listeners a month. If you've been thinking about starting a podcast, this is your sign. Start free at rss.com.