I Took In A Homeless Man At Christmas... I Didn't Expect This To Happen!

11 Dec 2025 · 52 min

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Podcast Episode Notes: I Took In A Homeless Man At Christmas... I Didn't Expect This To Happen!

Podcast Title

Begin Again with Davina McCall Description The podcast aims to empower individuals to view midlife as an opportunity for transformation. Davina McCall invites guests to share their life stories, encouraging listeners to explore growth, rediscovery, and the potential of starting anew.

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Episode Overview

  • Guest: Rob Parsons, author and speaker
  • Main Theme: An extraordinary act of kindness during Christmas transforms the lives of both Rob and a homeless man named Ronnie.
  • Key Message: Opening one's heart and home can lead to profound changes and redemption for both the giver and the receiver.

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Key Discussions and Time Stamps

  1. Rob and the Power of Starting Over (01:16)
  2. Emphasizes the significance of believing in others.
  3. Shares personal reflections on the concept of beginning again.
  1. The Christmas a Stranger Knocked at the Door (02:36)
  2. Rob recounts how Ronnie arrived at his home on Christmas Eve with a frozen chicken and a plastic bag.
  3. What was meant to be a one-night stay turned into a lifelong bond.
  1. Building a Life with Ronnie (13:03)
  2. Rob discusses the initial challenges of integrating Ronnie into his family.
  3. Highlights the emotional struggles faced, especially from Rob's wife, Diane.
  1. Diane’s Struggles and Ronnie’s Support (21:41)
  2. Diane's illness and how Ronnie stepped up to support the family.
  3. Explores the evolving relationships within the household.
  1. Ronnie’s Endless Generosity (23:50)
  2. Illustrates how Ronnie, once homeless, became an essential part of the community, giving back.
  1. Letting Ronnie Know He Was Loved (27:34)
  2. Rob reflects on the importance of expressing love and affirmation to Ronnie.
  3. Discusses the challenge of expressing affection, rooted in personal experiences.
  1. Ronnie’s Bond with Rob’s Kids and the Community (30:48)
  2. Explores the impact Ronnie had on Rob’s children and the wider community through his caring actions.
  1. How We Can Build a Better Society (34:43)
  2. Rob encourages listeners to foster relationships and treat others with dignity.
  3. Discusses the systemic issues surrounding homelessness and how personal connections can help.
  1. The Gaping Hole Ronnie Left Behind (37:52)
  2. Rob and Diane reflect on the emotional void left by Ronnie's passing.
  3. Discusses the rituals and daily interactions they miss.
  1. Homelessness, Care Leavers, and Social Responsibility (40:31)
  2. Touches on the statistics of homelessness linked to children in care.
  3. Advocacy for community responsibility and support for marginalized individuals.
  1. Gratitude and Final Reflections on Ronnie (44:20)
  2. Rob shares his gratitude for the time spent with Ronnie and the lasting impact on their lives.
  3. Encourages listeners to embrace kindness and connection.

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Key Takeaways

  • Acts of Kindness: A single act of compassion can lead to transformative changes in lives.
  • The Importance of Relationships: Genuine connections can provide hope and support for those in need.
  • Personal Growth: Helping others can lead to personal fulfillment and growth for oneself.
  • Community Impact: By giving individuals a platform to contribute, they can uplift others, creating a more compassionate society.
  • Legacy of Love: Expressing love and kindness can leave a lasting legacy that impacts future generations.

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Conclusion Rob Parsons' heartfelt story emphasizes the profound impact of kindness and community. His journey with Ronnie serves as a poignant reminder of how opening one's heart can lead to transformative experiences for both individuals involved. This episode encourages listeners to reflect on their capacity for compassion and the importance of building relationships in fostering a more inclusive society.

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Transcript

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1:18And you can never go wrong with an Ulta Beauty gift card. Head to Ulta Beauty for gifts that make the holidays brighter and even more beautiful. Ulta Beauty. Gifting happens here. Two days before Christmas, a homeless man is on my front door and I said, would you like to stay with us tonight? And he did stay that night and the next night and over Christmas and he never left. Wow. My wife says to me, what if he does something? But you know, Davina, and I don't understand this, there was never the slightest hint of fear of Ronnie. It was kind of you and Diane looking out for Ronnie. Yes, Diane, my vibrant wife, she used to say, Rob, I don't know sometimes whether I'm his sister, his mother, his social worker, but she was very sick in the middle of our marriage, very ill, and she said, I don't think I can cope anymore.

2:07A couple of nights later, he said, we'll be together forever, won't we? And this question hung in the air for much too long. I got a phone call from Ronnie, and he said to me, I've fallen down, I can't get up. He'd had a stroke. And I saw him just before he died. And he looked up at me. The last three words I heard from him, and this is heartbreaking. He said to me, You are the ultimate begin again, because you've begun again. Yeah. But you've also supported someone else to begin again. What would you say are maybe the top learnings that you've had that can really change someone's life that any of us can do?

2:46Today I am blessed because I'm talking to Rob Parsons and he changed his own life, someone else's life, his whole family's life, his entire community's life for the better. by doing lots of different things, but in particular, one incredible thing, which was take somebody in to his family's life and change their life. And he's here to tell us the story. Rob Parsons.

3:23It's a great title, a lovely title. Begin Again. Do you know why I called it Begin Again? because I had a brain tumor and I was going to start this podcast and nobody knew I had a brain tumor. I hadn't told any of this lot. And they were like, do you want to do it on midlife or menopause or something like that? And I was like, no, I'd like to do it so I can help people start again, put themselves on some different tracks or try something new so that on their deathbed they can look at themselves and go, I really gave it my best shot and I've had a great time. and I've tried everything. To read everything.

4:02And that's what this is about. It's amazing. So you epitomize that. Do you know, when I was a kid, when I was 14, my mum could read and write not much more than that. We didn't read books in our home. We didn't have an inside toilet. Mum was a cleaner. I got to grammar school. I didn't understand it. And when I was 14, I came 34th out of 34. And my teacher wrote in my report, he's making no use of what little ability he has. and then I met somebody who believed in me much later. I ended up, you know, I had a PhD and I was a lawyer and all that. But I believed in you. Who believed in you? Well, when I was about 15, I'm walking down the road.

4:40All I want to do is be a rock and roll singer, but I can't play the guitar very well. And I'm walking down the road, I've got an Elvis Presley style haircut, I've got ice blue jeans, 10 embassy cigarettes in my back pocket. Only 10? Very sensible of you there, Rob. Just 10. I'm about to drop out of school and coming towards me is this older guy from a little church on the corner of our street my parents didn't go to church but we went there we were kids in Sunday school and I was about to drop out of that as well and he said to me Rob next Wednesday in our home Margaret and I his wife and he were going to have a little discussion group they couldn't have kids of their own they didn't have any money he lived in two rooms in his mother's house but they worked with kids and he said would you like to come well all I wanted to was to be a rock and roll singer but I said yes Wait, can I ask you something?

5:26That's quite interesting. Yeah. What made you say yes? Do you know what it was? I think Arthur and Margaret made you feel as if you belonged. He bought us fish and chips. We played table tennis in this tiny room with the bats up against our chest. And when I was about 16, he said, you know what? Do you ever put your hand up in class and do drama? I said, no, I don't do it. He said, I think you've got a gift of public speaking and I'm going to teach you. He was the worst public speaker you've ever heard in your life. and he taught me to teach stories to the kids in Sunday school. No, but you know what is interesting, Rob?

6:03Like, there's something about you and the thing that the teacher saw that they tried to crush is then turns into the thing that everybody's going, oh, hang on a minute, you've got something. Oh, hang on a minute, I believe in you. or is it just that people with a big heart were like, I can see you, Adan, but did you feel that you had a little something, a fire in your belly? Do you know, honestly, Davina, when I was 14, I didn't really. I just thought I was rubbish. So it was other people believing in you that made the difference. They made the difference. They said, you could do this, you can do that.

6:47And, you know, when you feel rubbish, low self-esteem, the tiniest compliment. Well done. Good job. Wow. When somebody catches you doing something right and believes in you. Yes. You get the sense there could be something else out there. And I think that's what happened. And so, I mean, you went through life with having thought that you were rubbish. And this is such a massive begin again, I think, for anybody that's young. I've always believed I was stupid. I did a memory test before I had my brain tumor operation, and they told me I was smart. I was 57 when I found out. I know. And it changed my whole life.

7:36So believing in someone or finding something can literally put them on a complete... You are the ultimate begin again because you've begun again. Yeah. But you've also supported someone else to begin again. Yeah. Which is such a beautiful thing. So talk me through how you first, first met Ronnie, because when you opened that door, Ronnie said to you, it's me. Yeah. Yeah. You know, well, when we were kids, some of the kids, the kids in my street went to a little church, a Sunday school. And one day, Miss Williams, a Sunday school teacher, said next week, there's a new boy coming and you better be kind to him.

8:10He doesn't have a mum and dad like you, lives in something called a care home, and we're going to pick him up from the care home and bring him to Sunday school. And when Ronnie arrived, he's a couple of years older than us, and he was unusual. First thing he did was hide Miss Williams' handbag. Second thing he did was put my friend Cecil in a headlock. He was a bit unusual. And then when he was 11, he disappeared. We didn't see him for five years. When I was researching my book, I discovered he'd been sent to a home 200 miles away that the report described as disgracefully for subnormal boys. He was there for five years.

8:44And eventually that school was closed down because the carers had sexually abused the kids and they were imprisoned. But Ronnie comes back at 16 and occasionally he would drop into a youth club. I ran and then you wouldn't see him again. But now it's two days before Christmas and he's on my front door. He's found out where I live. And he's got all his worldly possessions in a black plastic bag. And how old was he at this point? 29, 30. Wow, so a fully grown man. Oh, yeah, fully grown man. And how long was it since you'd seen him? Oh, probably. Well, I used to see him around the best. You'd see him around, you know.

9:20So I'd probably seen him perhaps six months before or a year before. It might have been a little sooner. You know, but you'd see him around and he'd be occasionally drop into the youth club where we were. But but he was always distant and and always different. But now he he turned up at one of my kids youth club's homes the night before. And his father, the kid's father said, there's a tramp at the door. And the boy came down and told Ronnie to come up to me. And he was there. And in his other hand, he had a frozen chicken. I said, well, it was with the chicken. He said somebody gave it to me for Christmas, a frozen chicken.

9:58And then I said two words, and I've often thought about it to Vina. I said, come in. But those two words changed all our lives. And, yeah, and he did. Diane made him a meal. And so it started with a meal? Started with a meal. as the meal was finishing Diane ushered me into another room we hadn't been married long we didn't have kids then so wait how long had you been married? oh four years three years so that's really not a very long time at all you've got no kids no we've got no kids and you invite this man in for dinner and then she ushers you into the kitchen and she says what? what are we going to do and I said what do you mean what are we going to do we said it's Christmas he's got nowhere to stay she said look I'll clear the guest room out asking me if he'd like to stay with us tonight.

10:52And I went back in and I think by then we'd move Ronnie into another room and set them in front of Coronation Street. And he hated taking his eyes off the Rover's return because I said Ronnie and he turned around eventually and I said would you like to stay with us tonight? And Ronnie Lockhart said fine. And he did stay that night and the next night and over Christmas and he never left. And so when I know that like Ronnie, you'd known him for a very long time and he'd been a bit awkward and he was a bit difficult, but now we know he was neurodivergent and had struggled a bit with communicating with people.

11:37So you invited him in, but was he like easy to talk to? Was he easy to get on? No, he was agony, Davina. We were around the dinner table and we were having a meal with him. And it was like dragging out syllable after syllable. And so I would say to him, well, Diane said, where are you sleeping tonight, Ronnie? And he'd say, nowhere tonight. Well, where do you normally sleep? Well, here and there. And it was agony drawing every little thing out. And before he went to bed, Diane said to him, would you like a shower before you go? No, thanks. and she looked to me for support and I shrank my shoulders and he went up to bed.

12:18I think, you know, the thing is, I suppose, with someone like him, if the story about the care home was true and that he'd potentially been a victim of abuse there, you know, something like a shower could be terrifying. Yeah. You know, like... Yeah, all of that. He was living on the streets or not having anywhere, no fixed abode. You'd be in constant danger. You'd be on high alert all the time. Do you know, Davina, you're absolutely right. And I've never thought about that, the shower thing. Oh, really? No, you're right. Of course you're right. That must have been part of it, mustn't it? And he was always saying phrases like, have I done a bad thing?

13:11Or have I offended you? And always phrases like that would come out. So he goes, he's in the room next to us. And Dan and I are in bed. And Diane says to me, is we going to sleep? What if he does something? I said, what did you have in mind? Don't be funny. We hardly know him. I said, what do you want me to do? she put a chair under the door. So I go downstairs, I come up with this darling chair, I stick this chair under the door, and Diane's practically asleep by then. But you know, Davina, and I don't understand this, that chair won under the door for long. Feverest evenings, Ronnie, there was never the slightest hint of fear of Ronnie, not with our kids, not with anybody else.

13:59He was the loveliest man. but I mean even when I when I first read your story the idea of taking even though you did know him a bit basically a stranger you don't know him very well into your home and I can understand why Diane would do that it's a very brave thing of course but then he stayed did you ever have a conversation like okay how long is this going to go on for or did you both think look we can't it was Christmas I mean that yes that in itself is a big deal right first of all I'm not recommending what we did it it kind of went on from day to day what happened is after Christmas we talked to some people that run a homeless center attached to our church and and they said well to get a job he needs an address to get an address he needs a job that's the catch 22 that many homeless people are in so we decided he would he would stay with us for a couple of months.

14:54And then he got a job as a dustman. We got him a job as a dustman. I was a lawyer. And Dan said to me, I want you to take him, he's very strong sometimes, I want you to take him to work, make sure he gets it on time. So I used to get up early, drop him off the dust jar, go to the law practice. And I'd get home at night and he'd be in a chair, smiling. And I remember one night I said, Ronnie, what amuses you so much? You're always giggling when I get home at night. Robby said, when you take me to work in the mornings, the other men say, who's that brings you to work in the fancy car? And I say, oh, that's my solicitor.

15:28Isn't that nice? Isn't that nice?

15:36That must be like, what? I know, yeah, that's my solicitor, yeah. But you know what? I thought he never had a mum taken for his day of school, did he? But this is something I love about you as well. It's you understand. And I think it's because of what your dad was like with you. The little things mean so much that, you know, I mean, your dad was great, but like it wasn't hugely demonstrative or anything. But you taking him to work every day. And it might have started as like, I want to get you there on time. Yeah. But it ended up being a beautiful... It's more than that. It's much more than that, right?

16:24When I dropped him off the first day, I watched him walk up the drive towards this. Because on the first morning, we took him out the day before to buy him clothes. And went in the shop and we buy him an overcoat. And we're like proud parents. You know, the kid's first day of school. And we buy him this and we buy him that. And we're in the queue and Dan whispers to me, what about underwear? Has he got underwear? So I say, Ronnie, have you got underwear? He said, I don't wear any. I said, he doesn't wear any. And I heard Diane hiss to him, a grown man with no knickers, go. And we were both sent off to buy boxes or anything that would calm Diane down.

17:02And we come back. And so he's dressed on the morning when he's going to be a dustman, first day. And he's got all this stuff. And he says, I'm not going. I said, Ronnie, why not? I don't want to go. And Dan said, that would make me sad, Ronnie. He was frightened, wasn't he? And he said, okay, I'll go. And I remember him walking up the drive towards the dust yard and the other men were there laughing. And he looked back at me and I'd given him a key to our house. I said, Ronnie, this is yours. And no, no, do you know what? I ran up the drive and said, Ronnie, Ronnie. And he turned around and I said, this is yours, Ronnie.

17:35And he put the key in his pocket. Is that the first time? Yes, that was the first time he had a key. I wanted it in front of the men. This is yours. And he looked back at me. and as I drove off to the Lord, I was crying. There were tears streaming down my face. But you asked me about him leaving. Do you know, Ronnie was a dustman for 29 years. So you take this guy who would have, I think, died. He wouldn't have. I don't think he'd have lived long. I mean, was he that poorly? Yeah, he was. Oh, yeah. I mean, he was just in the heck of a state, really. And he was a dustman for 29 years. He paid his taxes.

18:13He helped other people. But after he'd been with us a while, about 10 years, I suppose, Dan said to me one day, darling, we've got a big house, but we've only got one bathroom. And Katie's growing up now to be a young woman. I think it may be time for Ronnie to leave us. And I said, darling, he's been abandoned all his life. And she said, don't give me a hard time. It's not easy for me either. I said, I know. And then we talked about it one night. I said, you're right. And then I went up to his room to tell him. One Sunday night, I knocked on his door, and he turned around from the television, and he said to me, have I done a bad thing?

18:51And I said, no, Ronnie, you haven't done a bad thing. It's just that Dan and I were one, and suddenly Diane burst into the room. And she said to me, have you? And I said, no. And she said, Ronnie, could I borrow Rob for a moment? And she dragged me downstairs, went into the kitchen, she fell into a chair, burst into tears, she said, we can't do it. I can't do it. and I don't know whether he'd overheard us talking about the possibility of his leaving or when you've been pushed from pillar to post as a kid you develop a sixth sense but a couple of nights later you say can I talk to you both and he came in I said sit down he said I haven't done a bad thing I said that's all Ronnie what is it he said we three are firm friends aren't we and I said yes Ronnie we three are firm friends and we'll be together forever won't we?

19:39And his question hung in the air for much too long and finally Dan nodded at me and I said yes Ronnie we'll be together forever and we were?

19:57He still makes me cry That is a beautiful thing I'll tell you why because I know as a mother of daughters and I'd like to talk to you about when your kids were born and Ronnie and everything but how protective you feel towards them and how, you know, that's a completely normal maternal feeling that you'd be worried about having one bathroom and someone who isn't blood or that, you know, even though you'd known him for a very long time at that point, it's still a thing

20:34and what a big deal that was for both of you to make that decision.

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21:23Oh, banger! Olly! Guess what just happened? What? Somebody just walked past playing something and I know I've been stuck on this bit of socials for ages. I'm going to put music to it. This is what I'm saying. Get outside, be inspired. It's more than just the birds and the trees. It's the people, the builders, the sounds, the smells, everything. Yes. Ollie, I love you. If you want to see more of Ollie, which I strongly suggest you do, go to the One Better Guide on Adobe Express. I love you. Bye, I'm back to the studio. Thank you. Head to adobe.ly forward slash onebetatter, lock your guide for free.

22:01It is really the most wonderful time of year. And you know what? Just a few weeks ago, my Begin Again team gave me a Carver Matte frame made by our sponsor, Aura Frames. And it reminded me that I still hadn't sorted gifts for Tilly. So I'm going to give her her own Aura Frame. Don't tell her. I think it's hard when you're on the other side of the world or in a different country, you know, when you're not with your family. So I hope this is really going to help her. and remind her a bit of how much we love her. Oh, I look quite pretty. They're all of me. I've got the wrong album, haven't I? Okay, easily fixed.

22:44The reason why Aura frames are so brilliant is because you can upload unlimited amounts of photos and videos. If you want to get£35 off Aura's Carver Matte Frames, enter Davina at checkout. That's A-U-R-A frames.co.uk Terms and conditions apply At Sierra, discover top workout gear at incredible prices Which might lead to another discovery Your headphones haven't been connected this whole time Awkward Discover top brands at unexpectedly low prices Sierra, let's get moving This episode is brought to you by State Farm listening to this podcast smart move being financially savvy smart move another smart move having state farm help you create a competitive price when you choose to bundle home and auto bundling just another way to save with a personal price plan like a good neighbor state farm is there prices are based on rating plans that vary by state coverage options are selected by the customer availability amount of discounts and savings and eligibility vary by state Close your eyes, exhale, feel your body relax, and let go of whatever you're carrying today.

23:58Well, I'm letting go of the worry that I wouldn't get my new contacts in time for this class. I got them delivered free from 1-800-CONTACTS. Oh my gosh, they're so fast. And breathe. Oh, sorry. I almost couldn't breathe when I saw the discount they gave me on my first order. Oh, sorry. Namaste. Okay. Visit 1-800-CONTACTS.COM today to save on your first order. 1-800-CONTACTS Because I can see what Ronnie gave to you. But what do you think he gave to Diane? Like, why? Davina, Dan has been remarkable with Ronnie. She was very sick in the middle of our marriage, very ill. Can we talk about that in fact?

24:44Sure. Because it was after she'd had... Had Lloyd, yeah. Yeah, Lloyd. She'd had a bad run. She'd had a gallbladder out. She'd had a miscarriage. And we foolishly moved house at the same time as Lloyd had been born. And one day, after Lloyd had been born, she woke up and she said, I don't think I can cope anymore. Wow. And those words ushered in years, really, of darkness for Di and I. Di was eventually diagnosed with ME. I know that's a controversial illness, but whatever it was, my vibrant wife was gone. Yeah. And the incredible thing was, Davina, Ronnie came into his own. How long has he been with you at that point?

25:27He's been with us then probably, well, 1980, been with us about 15 years. Right. 15 years, yeah. 13 or 14 years. And he used to make bottles for the baby, used to look after Katie watching Play School while I pushed Lloyd around the block, used to make beans on toast. It was as if when he joined us, he was a lodger. Then he became a friend. Now he was the brother I never had. Somebody we both loved was ill, and we were trying to get her through it. So he was amazing. You know, that's the lovely thing. Yeah. Some of you both love. Diane used to say to me sometimes, she used to say, Rob, I don't know sometimes whether I'm his sister, his mother, his social worker.

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26:12Do you know, almost to the very end, she used to say to me, have you got the open, Don? almost at the very end. Yeah. I think it's this idea of the... It was kind of you and Diane looking out for Ronnie. And it's this idea of you and Ronnie looking out for Diane. It's like the shift there. But what it must have meant to him to give. Yes. To give. In the book is a picture and I think myself and Ronnie and my son Lloyd are at a dining room and Ronnie's got his arm around Lloyd. You see, to give. Do you know, our church has a homeless centre and almost as soon as Ronnie joined our family, he used to come along and he used to help put the chairs out and he became the chair supremo.

27:15I've seen many a visitor told off because they moved Ronnie one of Ronnie's shares, I'll tell you. And then he used to take the collection bags around. And then he used to work in the homeless centre every Sunday night. And just before Ronnie died, that little church, which is on a vast housing estate in Wales, managed to get money from the Welsh government to build a well-being centre. And they called it the Lockwood Centre after Ronnie. You can drive past it now. It's a big sign. It was Ronnie Lockwood, the Lockwood Centre. and Mark Dreyford was the first minister of Wales and he came to open it and I had about two minutes to say why we'd called it the Lockwood Centre and I think he brushed away a tear and then he said this I think what changed Ronnie's life was not charity none of us wants to be the recipients of charity all our life in this place he had the chance to give and he did, to give he used to run the football team he used to, you know, I mean And it was just, and when he died, there were hundreds of cards, university professors, politicians, everybody knew Ronnie.

28:20He was loved. I mean, I think one of the really beautiful things is that when it started, I think I read one of your stories where you were talking about a pair of shoes. Yeah. And that he'd gifted some shoes. He came home from the homeless centre one night, and I said, Ronnie, where are your new shoes? He had trainers on with holes in. He said, I gave them to some man at the centre. And the thought of a homeless man literally walking around in Ronnie Lockwood shoes is too ironic to imagine. And after he died, a woman, an elderly lady from down the road knocked on our door. She said, I'm sorry to hear about Ronnie.

29:00I bought you a few flowers. Do you know every Thursday used to come and help me put my bins out since my husband died? Did you know that? Sorry? Did you know that? No, not till afterwards. No. And she said he used to go up the co-op for me and bring me things from the co-op. What were you doing to me? I know. This is a disaster, Rob. I mean, he did that with... No, I know he did it. They were not telling us. Oh, I found loads of stuff about money. Sorry. I think the thing that I love about that is that you'd brought up a man. I know he was a grown-up when he came to you. Yeah. you helped develop a man who did something kind for someone else.

29:48Not to show off to you. Not as a kind of look at what a good person I am, but just because you wanted to help someone. And that came from you.

30:04It's a big one, this one. Oh, yes. Well, what's amazing is that you are so kind. You've led a great life, which you've begun again and done amazing things and wanted to give so much. And then by giving to someone else, you received. And then by him giving to someone else, he learnt the value of receiving. I mean, it's amazing. Yeah. And the smallest things to be. Do you know when he'd been with us a while, I said to die. I don't think everyone has ever had anyone tell him they love him. A guy called Lem Sissy wrote a fascinating book called My Name Is Why. And he was in care all his life. And he said people used to say to me, I love working with kids, but nobody said they loved me.

30:56And I understand that. I understand that it's hard. But he said, no. And I said, I don't think anybody's ever told Ronnie they love him. I'm going to, you know, when he goes to bed at night, he always pops his head around the door, I'm going to say, I love you, Ronnie. Can I ask you something very quickly? How soon were you having this discussion? How long has he been with you? Oh, do you know what? He'd been with us too long. I wish he'd been when he'd been first with us, but he'd been with us a long time, Davina. And you suddenly thought, like, I think actually this would be. I'd never said, yeah.

31:27But your dad didn't really say to you. No, he didn't say to me. He sent you to D, so it's not something you were… No, it wasn't easy. And I remember Diane saying to me, gosh, he said, I think I'd feel a bit awkward saying that. And I said, well, I understand, but I'm going to say it. And before he went to bed at night, I'd say, I love you, Ronnie. I love you. And in the middle of COVID, I was in my study downstairs, and I got a phone call from Ronnie. He had a mobile, and he said to me, I've fallen down. I can't get up. He'd had a stroke. and because of COVID we couldn't go in the ambulance with him and Davina it was heartbreaking as the ambulance doors closed he looked lost and I shouted I love you Ronnie and he shouted back and I love you and we were with him when he died and we went into the little side room it was dark and I hugged him and I said I love you and Diane got up from her chair and she sat, lay next to him, put her head next to his and she began singing a little song that the Sunday school teachers used to sing as when we were kids.

32:32Jesus loves me, this I know. And she sang it over and over and over. And finally he was gone. But he knew he was loved. Although there was one dreadful moment in the hospital because we could only visit him. He was never registered with a disability. He'd lived with us all his life. And because of that, there was no special privileges of visiting him. And I saw him just before he died, and he looked up at me. The last three words I heard from him, and this is heartbreaking, he said to me, take me back. I don't think he understood where he was or, you know, take me back. But he knew he was loved.

33:16He did. And after the funeral, Dan and I were for a moment outside on our own. It was a bright blue September sky. And she said to me, do you remember that question he asked us all those years ago? We'll be together forever, won't we? And I said, yes. She said, do you remember what you said? I said, yes, we'll be together forever. She said, well, you were right. And he was loved all his life. And our kids loved him and they loved him and he loved them. Let me talk to you about your kids because, again, you took him in when you didn't have any children and then you went on to have Katie and Lloyd.

33:55And it's one thing to be looking after somebody in a house where it's just the two of you and you can kind of manage that and actually you did brilliantly. But actually bringing children into that changes the dynamic. You talked a little bit about Diane struggling with ME and then actually Ronnie coming into his own and helping out. But how did all of that happen? What was he like when the kids came along? Did he feel funny or displaced at all? Because it would make sense maybe for him to feel worried. I remember the day we brought Katie home to the hospital. Diane was in the hall with him and Ronnie was in the kitchen.

34:31And I showed you, we've got a visitor for you, Ronnie. And he said, I know who this is going to be. and she went to him and she said would you like to hold her and he said i don't think that's a good idea and she said you'll be fine money and i realized he'd never held a baby never held a baby and so he she said sit down and open your arms and he opened his arms wide enough to have a small hippopotamus she said no no bring them in a bit now and she put katie in his arms and katie looked as though she had to do her part of this and she looked as though she could have been there forever and finally when Diane said hand her back he looked very reluctant to let her go and then he said this I'm good with babies I am I'm good with babies I am but again it's like nobody's trusted him with anything they basically said you're not good at anything and you've shown him he's good at working he's good at helping he's good at holding babies, everything that you gave him all of that you know, you are right, good at work he used to come home and say now the bin bags in this street you have to collect them in this way, and we knew all about the bin bags in all the streets and our, I used to look after our rubbish, and where's our neighbours people around us we had a lovely home at one stage, some people had gardeners and cooks, nobody had their own dustman and our neighbours if they put out the wrong thing, they wouldn't take them.

36:03We could put anything outside our house because it was Ronnie. It was Ronnie. And he looked after that. And then in the church, he had responsibilities, the chairs and the homeless centre. And at home, he'd help look after the kids. So suddenly, Ronnie was the one thing he'd never been in life needed. He was needed. And that changed everything. Yeah. And so you brought Katie home. Yeah. And he held her. Yeah, he held her. And, you know, when we launched my book, they interviewed Katie and Lloyd because they're going with kids of their own now. Yeah. They were there. Ronnie was there before they came and he was there after they'd gone with, even with children, their own grown up.

36:46And somebody said to Katie, what was it like when your friends came to the house? And she said, well, sometimes it was a little strange, but pretty soon they got to know him. And in truth, she said, it was just Ronnie. It was just Ronnie. somebody said well was he an uncle was well no he was just ronnie and he was i think you just talking about katie bringing friends back has made me think about um how much it's not just katie learning but all of her friends are learning yeah as well about life yeah and about kindness and about patience and understanding. What a gift. You know, you taking in someone for all of that time was a gift for society, for your road, like for the church, for the community, for the dustman that he worked with because he really got into it, you know, the lady down the road whose bins he sorted for her all those years, you know, like you doing that one thing, the tentacles, the ripple effect that that had on your entire community and your kids' friends.

38:03And it is incredible, I think. No, I was just going to say, it wasn't until after he died and we began to talk about it. People said, oh, we've never heard anything like this before. Yes. Yeah. I think we were just about to kind of have a bit of a discussion about it before we started filming. And I thought, no, don't start talking about this now because I really want to unpick it with you. And that was about the hole that is left when you've been caring for someone. When my sister died, I cared for my sister 24-7 when she came home from hospital with cancer. and it was a it was very quick it was seven weeks but it was very intense and when she died and you take all the meds back to the pharmacy and you you know like all the hospital bed goes and everything and you're just kind of left you're left with an enormous gaping hole.

39:10So when Ronnie died, you know, how was that? Like it was just... It was. And particularly because he had so many rituals that we missed. Do you know, almost on the second day he joined us, he tidied the kitchen. And I went in and he said, I've got a surprise for you. And he opened the dishwasher and he'd emptied the dishwasher. And on the second day, he said, I've got a surprise for you. And I said, you've emptied the dishwasher. But he didn't like that. He liked me to say, oh, you've done this and done that. And then he'd go, there we are, surprised you. But Davina, we did that for 45 years. And it's really hard to look surprised on Wednesday.

39:49He did it on the Monday. But we had lots of those. He'd say goodnight before he went to bed. And so we missed him. But, you know, Dianne and I have sat down since he's gone. And two things we've said, would we do it again? And yes, we would. It was very hard, and particularly for Di, but we would do it again. But secondly, it was like she said, he was almost like a visitor from another world. He loved to give more than receive. Christmas presents, he always gave Marks and Spencers vouchers, right? But we had to guess what was in them. And so we'd have to say, oh, I'm like, oh, that's amazing, Ronnie, you know.

40:29And every Christmas he would, but he loved, he loved to give. much more than receive much more than receive i mean i think what you've done with what i guess like psychologists would call a social experiment is unpicked or or created like a blueprint of how to kind of fix society by just by just taking in one person for that amount of time you have learned what is wrong with the whole of society and how we can build a more loving, inclusive place for people. It's like, I mean, what would you say are maybe the top learnings that you've had that can really change someone's life that any of us can do?

41:24Well, of course, I'm no expert on homelessness as such or that, But something's going on. 25 % of people who are homeless have got a background in care. Yes, I mean that's… I teach creative writing in a prison. 25 % of roughly the same proportion of adult men have got a background in care. So although social workers and others do incredible jobs, something's going on. And a report came out some time ago of what could be changed. And it said what is needed is not just systems but relationships. relationships so more and more now local authorities are trying to put kids in care there's something called supported lodgings where a child will go and perhaps live with a family or or organizations such as safe families or home for good with with fostering the truth is it's relationships yes we all we all need relationships we need that more than breath almost so if we can give that that that changes everything and even when we're buying a copy of big issue not just to buy it but to to actually look in somebody's eye and and ask a few questions and a little bit of dignity you know i was on a subway in new york many years ago and a guy came on pitching for money and we all had our heads down reading and a woman gave him a dollar bill and and then just before it came to the next station he moved towards the doors and he turned around And he said, in a very clear voice, he's a young guy, and his features were pinched with the cold.

43:00And he said, ladies and gentlemen, I haven't always been like this. And you should all know that anything can happen to anybody. And now, when he's gone, there's a silence in the carriage because we know a philosopher's been on the train. And he's right. Yes. We spoke to one of the guys in our homeless center the other day. He's a homeless man. He said, I lost my family and my kids in a house fire. And I never got over it. None of us know. And the really scary thing is we think we're a million miles away from that kind of life, but not necessarily. Not necessarily. We need each other. And that's the tragedy today is we have more communication than ever digitally, but more loneliness.

43:48and so there'll be people in our street look, I don't recommend what we did but we can take a bunch of flowers around we can say how you're doing the tiniest thing can make a difference I mean obviously we're coming up to Christmas and it's probably quite a big time of year for you emotionally yeah, it is, it always is yeah, I bet wow, because it was what, the 23rd? Yes, 23rd, yeah. Wow. Of December that he came to your door. Yeah. Wow. I've just said, wow, that's like, it's a big deal, right? It's like you must really think of him so much at that time. I think of him all the time. And I think that it is a time when we all are grateful for what we have and lots of people come together and families come together and meet.

44:45and you yourself have said look it was hard and I'm not necessarily recommending that everybody just take someone in a stranger he wasn't a stranger to you but from the street but what are the things that we can do to really try and make a difference to someone's life this Christmas I mean you talked about talking to someone not just walking by someone on the street or the big issue seller connect on some way, albeit brief or whatever? Yeah. Well, I think there are big things we can do. So, for example, local authorities are crying out for people to say, we could help with a child who's in care.

45:27We could spend a bit of time with them or we could consider fostering or even adoption. So, all local authorities are crying out for people to do that. And then way down from that are the kind of things you've talked about, just treating people with dignity and who are homeless and then just people in our street sometimes next door neighbours practically, a mile away, just an act of kindness and you know we're embarrassed, we think we'll be rejected, well better to be rejected, better to be rejected and just it doesn't cost anything

46:12yeah but it's the it's it's our it's our lifeblood and i'm getting on a bit now and i'm telling you when you get older you look back and it's those things that really matter many of the things we chased the successful things we chased you know whether it's career or what we look back and think relationships matter they're the big things i mean i think you've you've mentioned a lot connections and connecting with people and just an eye to eye hello or seeing someone or helping somebody feel seen or heard you know how important that is well Rob thank you no thank you so much honestly I think you know you not I think you make the world a better place like if we can follow or live by example or copy anything that you do you know it's about showing someone kindness but not just that what I loved about your story was that by doing that it was a gift to you that you got so much from it and then the person you gifted with the kindness gifts somebody else it goes on and on and on Ronnie changed our lives forever and our kids lives forever and and we're grateful to him for that how else, sorry just before we finish I just wanted to quickly talk because you talked about your kids lives and Lloyd and Katie like how has he changed their lives do you think well I think they have they had the, they were privileged kids, by then I was in the law practice so we had a lovely home and and we had lovely holidays and so forth and yet this dustbin lorry used to turn up outside our door do you know one day we lived in a nice house at one stage when i was in law and the next door was a sir somebody and opposite was a high court judge and and when we moved in the woman across the road came across her and she had blue rinsed hair she's middle 60s and she introduced herself as the chairman of the residence association and as she was going down to our shed, do you mind me asking you a question?

48:30So I said, no. She said, well, every day at about four o 'clock a dustbin lorry turns up outside your house and a man walks up and, who is that? I said, oh, that's Ronnie. He lives with us. He lives with you? Yes. Well, will he be with you for long? Well, this is Ronnie's home. Well, will he be with you forever? Well, I don't know, but this is his home. And she said, how sweet. But we never heard from her again. She'd be like that. Yeah, yeah. I said the kids, Cruella de Vil. But, you know, I saw our kids that had a very privileged life, but I watch them now with people who are disadvantaged and they're brilliant because Ronnie, it's like this is Ronnie, you know.

49:16So we changed them as well. And I think you probably changed the lady who was a bit... Perhaps I'd stuff. Do you know what I mean? It's like she would have gone, God, you'll never guess what. and it starts you thinking in a slightly different way. Well, we're all in categories, aren't we? Do you know, near us, we have a beautiful lake and there used to be, it's full of ducks and swans and some years ago, a very unusual coloured duck was on there but it didn't last long because the others killed it because it was different. And we do that to each other. We're afraid of those who are slightly different or so on and so on and so on.

49:54But actually, we're all trying to get by as we can. We're all trying to get through. We all need each other. And there's so much more in almost everybody than we think possible. Well, I really just want to say thank you so much. It's been an absolute pleasure talking to you. And I think you've given us all food for thought. Thank you. You know, and I appreciate this idea of, look, it's not easy. I'm not telling you all to go and take somebody in. But there are a lot of lessons that you've learned from your experience that are all in here. This book, by the way, which you've got to read and have some tissues next to you while you do it.

50:42How we can all do better. Not in a judgy way. No. But if we do better, we receive. I think that's what I've learned from you. like giving is receiving in the most spectacular way thank you oh thank you it's been lovely to talk to you oh my god I've loved every second thank you so much love you I'm blessed love you thank you so much you're still aren't you I hope you're so happy with Michael bless you yeah bless you

51:46Um... Bye, Doug. Uh, Lemu? Is that guy with the binoculars watching us? Cut the camera. They see us. Only pay for what you need at libertymutual.com. Liberty, Liberty, Liberty, Liberty. Savings vary. Underwritten by Liberty Mutual Insurance Company and affiliates. Excludes Massachusetts. The world moves fast. Your work day? Even faster. Pitching products. Drafting reports. Analyzing data. Microsoft 365 Copilot is your AI assistant for work. built into Word, Excel, PowerPoint, and other Microsoft 365 apps you use, helping you quickly write, analyze, create, and summarize, so you can cut through clutter and clear a path to your best work.

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From the publisher

In this episode of Begin Again, author and speaker Rob Parsons shares the extraordinary true story of how one simple act of kindness at Christmas changed his life, and the life of a homeless man named Ronnie, forever.

Rob recounts the moment Ronnie showed up at his door on Christmas Eve with nothing but a frozen chicken and a plastic bag. What began as a one-night offer of shelter turned into a 40-year journey of love, family, and redemption.

Through tears, laughter, and deeply moving moments, Rob reflects on how Ronnie, once abandoned and overlooked, became a beloved member of their home, helping raise his children and leaving an unforgettable legacy in their community.

This is a story about what happens when you open your heart and your home, and how giving someone a second chance can transform everyone involved.

Whether you're looking for hope this holiday season, questioning how to make a difference, or simply drawn to stories that restore your faith in humanity, this episode will stay with you.

Don’t forget to like 👍, comment 💬, and subscribe 🔔 for more stories. Click the bell icon to stay updated on new episodes! 🌱

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(00:00) Intro

(01:16) Rob and the Power of Starting Over

(02:36) The Importance of Believing in Someone

(06:27) The Christmas a Stranger Knocked at the Door

(13:03) Building a Life with Ronnie

(21:41) Diane’s Struggles and Ronnie’s Support

(23:50) Ronnie’s Endless Generosity

(27:34) Letting Ronnie Know He Was Loved

(30:48) Ronnie’s Bond with Rob’s Kids and the Community

(34:43) How We Can Build a Better Society

(37:52) The Gaping Hole Ronnie Left Behind

(40:31) Homelessness, Care Leavers, and Social Responsibility

(44:20) Gratitude and Final Reflections on Ronnie

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