In short
Episode topic: Liz Houghton recounts the sudden death of her 20-year-old son Will after a cycling accident, her family’s grief and organ donation, and how she “begins again” by continuing work and life after trauma. The episode also weaves in her business background (Mint Velvet) and advice for bereaved people and busy working parents.
Guest background
Liz Houghton is a UK fashion entrepreneur and co-founder of Mint Velvet (launched with partners including Lisa, Jane, and Stuart). She previously worked in retail buying roles at Topshop and for about 20 years in Arcadia/related corporate groups. She later became a patron of Child Bereavement UK.
Key claims
Don’t ignore grief—acknowledge loss and mention the deceased by name. Organ donation can align with a child’s wishes and create lasting impact. Couples often grieve differently; outside support helps. “Life’s not a rehearsal”—say yes to opportunities.
Notable examples
Will’s organ donation (all organs) after a road-bike crash; his organ-donor card and his earlier concern about mortality (including Red Nose Day giving). Liz describes Mint Velvet’s “relaxed glamour” concept and how the business grew quickly after starting from scratch.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOThe Heartbreaking Loss of Will
0:00 to 0:10
Liz shares the tragic news of her son's cycling accident and its impact.
“That may include the bacteria that can cause meningococcal disease known as meningitis.”
The Heartbreaking Loss of Will
0:39 to 1:12
Liz shares the tragic news of her son's cycling accident and its impact.
“This perfect world I had was just taken in a second.”
The Impact of Mint Velvet
1:19 to 1:40
Davina expresses her admiration for Mint Velvet and its emotional impact on women.
“Liz Halton, I'm really excited to be sat in front of you today because you've made me feel amazing without even knowing it.”
Fashion's Emotional Power
1:40 to 2:18
Liz discusses why clothing design focuses on empowering women.
“So I just want to say thank you for making us feel so special.”
Career Journey in Fashion
2:18 to 4:26
Liz recounts her experiences in the fashion industry leading to Mint Velvet.
“Now, Arcadia, I'm dying to ask you, and I don't know if you can speak of him, but like Philip Green, because that was like the Philip Green era.”
Starting Mint Velvet
4:26 to 6:11
Liz shares the inception of Mint Velvet and the values behind the brand.
“how to be a good manager and what not to do, you know, if you want to keep staff and motivate them.”
Mantras for Success
6:11 to 8:02
Liz shares her life mantra, 'nothing ventured, nothing gained', inspiring listeners.
“Well, there was Lisa and Jane who worked on the design side.”
Creating a Unique Clothing Line
8:02 to 11:00
Liz explains the vision behind Mint Velvet and the gap it fills in fashion.
“We're going to talk customer and we're going to talk product.”
Challenges of Starting Up
11:00 to 12:45
Liz discusses the difficulties of managing a startup in the fashion industry.
“You know, it was actually really scary how quickly.”
Challenges of Starting Up
12:52 to 14:01
Liz discusses the difficulties of managing a startup in the fashion industry.
“We've got a colleague at work, Emma, who wants to have her hair coloured.”
Show all 25 chapters
Celebrating a Transformation
14:01 to 14:42
A discussion around a transformation and the positive effects it has.
“And thank you, Garnier and you, Therese.”
Embracing New Experiences
16:10 to 16:35
Exploring the importance of stepping out of comfort zones and trying new things.
“So our energy is free to say yes to more things in life.”
Embracing New Experiences
16:40 to 21:31
Exploring the importance of stepping out of comfort zones and trying new things.
“And you were talking about people saying, well, you know, obviously you've sold a chunk of the business.”
Facing Unthinkable Loss
21:31 to 28:01
A heartfelt recounting of losing a child and the grief that follows.
“Ruby Wax came on this podcast and she blew my mind talking about silent retreats.”
Saying Goodbye to Will: A Mother's Journey
28:01 to 34:00
Hear about Liz's emotional experience saying goodbye to her son Will, including the decision on organ donation.
“And the rest of the family came down and I'm one of four.”
Will's Legacy and the Importance of Connection
34:00 to 37:34
Explore how Liz reflects on Will's impact and the significance of keeping his memory alive.
“You know, so he would, and he would sort of love it because I think he always thought he might be a famous cyclist.”
Will's Legacy and the Importance of Connection
38:44 to 39:13
Explore how Liz reflects on Will's impact and the significance of keeping his memory alive.
“Trying to be a bit more mindful of things you buy?”
Navigating Grief: Liz's Insights
39:13 to 42:06
Liz shares her thoughts on maintaining connections after loss and how to support grieving friends.
“Being a busy person, I'm not always like, I'm not always sort of like, oh, we must go for coffee again.”
Navigating Grief: Acknowledging Loss
42:06 to 46:02
Learn the importance of acknowledging grief and how to support those who are grieving.
“And then other people who you least expect from check-in.”
Family Dynamics in Grieving
46:02 to 48:24
Explore how grief affects family relationships and the different ways individuals grieve.
“I mean, what's the stat on relationships surviving the death of a child?”
The Journey of Organ Donation
48:24 to 52:14
Discover the emotional impact of organ donation and how it connects families together.
“And I would say to anybody that has lost a child, you need them.”
The Importance of Communication in Organ Donation
52:14 to 56:00
Understand the communication gaps in organ donation and the need for better connections between donor families and recipients.
“of people getting in contact with you who received part of will?”
The Journey of Organ Donation Advocacy
56:00 to 1:02:20
Explore the challenges and initiatives in organ donation communication.
“Where in this organisation is this falling down?”
Andy Prigg: A Story of Inspiration
1:02:20 to 1:06:00
Learn about Andy Prigg's journey and his aspirations in medicine post-transplant.
“And, you know, it doesn't matter if it's like I say, I would just love to know of the life that these people went on to have.”
The Will Houghton Foundation: Purpose and Impact
1:06:00 to 1:09:00
Discover the mission behind the Will Houghton Foundation and its community efforts.
“He's already talking about looking at the drugs and researching the drugs that stop the body rejecting organs and the longevity of the transplant.”
Transcript
Automatic transcript. May contain errors.0:00Davina McCall:Teens share everything. That may include the bacteria that can cause meningococcal disease known as meningitis. Even if your teen's been vaccinated in the past, they could still be missing meningitis vaccinations. Ask your teen's doctor or visit meningitis.com today. Sponsored by GSK. I've got to tell you, it's unsurvivable. This noise came out of me and I just like literally crumbled. I have just had the most amazing conversation with the wonderful Liz Houghton. Never say no to an opportunity because life is too short. So when four of us set up Mint Velvet, I knew I had to take it on. It was just amazing.
0:34Like, pinch me. And then I get a call when I'm at work. The police are coming to get you. Oh, Will's had a cycling accident. This perfect world I had was just taken in a second. My 20-year-old son wasn't going to live.
0:50Davina McCall:But it's one message that comes through so clearly. Hold on to the people that you love. Tell them, show them, be there for each other. He donated every single organ that he had. He's gone, but he's not forgotten. We're never going to get Will back, but we're not going to forget him, and he's going to have an impact on others. Oh, my goodness. Because life can literally change in a heartbeat, and sometimes it's that love that gives us the strength to begin again. Liz Halton, I'm really excited to be sat in front of you today because you've made me feel amazing without even knowing it. Mint Velvet is one of my favourite brands.
1:31Davina McCall:I have not been paid to say this. You are not sponsoring this show. I buy your clothes. You have a shop in my high street, in my town. We love Tunbridge Wells. So I just want to say thank you for making us feel so special. Well, I'm glad you feel like that because, to be honest, that is the whole point of when we set up Mint Velvet was actually not just about designing clothes but it's actually what women feel like yes because clothes are just so powerful aren't they yes because if you feel good you sort of feel like you can take on the world and if you're out for it slightly wrong it's like I don't know about you but I sometimes just don't have that confidence so I kind of think that's what we wanted to do so the fact that you really feel that that is a Massive, massive compliment.
2:17Thank you.
2:18Davina McCall:Now, Arcadia, I'm dying to ask you, and I don't know if you can speak of him, but like Philip Green, because that was like the Philip Green era. You know what? I left before he was there. Oh! I know, sorry. I can give you no dirt. Okay, God damn it. But you know what? What I'm really missing, what I have missed so much, was Topshop. Well, my first job was Topshop. What were you doing? So my first, well, when I did my rotation, my buying rotation was in Topshop. So wait, was that when it was Burton Group? Yes. So did you know Ralph Halpin? He was there for about, I think, maybe five months and then he left.
2:57Oh, OK. But what was really exciting is the weeks I was in Topshop, it was above 214 in Oxford Street. Yes. And it was so exciting because you'd put something in the store and you'd get a read literally that day. and it was when Pepsi and Shirley, I don't know if you remember this, they did the puffball skirts. Yes! And we bought, I think, something like 50 of a few different colours. We put them in 214 Oxford Street. They sold out in a day and it was just so exciting and then it was just this buzz of like, the supplier's running in and honestly, it was just the best job and I loved every minute and what was even better, it was on the same floor as Air Studios, which was where Paul McCartney was coming up in the lift, Elk and John.
3:41And it was just a pinch me moment every day. I was like, I love this job. So basically, I knew I had to keep this job. So I knew I had to do so well. So I was that girl that was going around saying, yeah, what can I do? How can I be more helpful? So yeah, it was a brilliant time. How long were you there? Not at Topshop. So you get moved around a few different divisions. But I was there in Arcadia when it was burnt to Arcadia, about nearly 20 years. But the group that I was with got bought and sold a few times. So that is the only downside of when you're in that sort of corporate world is sometimes if you're part of a really great brand, that would be, you know, someone can see an opportunity and that brand gets sold off.
4:20So it was brilliant at times. And I've had brilliant bosses. And then I had some shocking bosses. So you learn so much about how to be a good manager and what not to do, you know, if you want to keep staff and motivate them.
4:35Davina McCall:So what happened at the end of your relationship with Arcadia? Well, it was actually not Arcadia. It was another group that had bought. That had been bought. Yeah, had bought. And I just worked for a particularly tricky man. And it went into administration because what they'd done is the company that he worked for, it was basically a venture capitalist. And the Icelandic banks had backed them. And they kept putting debt in and taking equity out, which is what they do. But then in that 2008 crash, it all went under. And all of a sudden, that 20-year career just ended. There was no redundancy. There was nothing.
5:10You didn't get redundancy? No, didn't get anything. No, no. Oh, my goodness. And the guy that told me that we were going to, as a management team, and then I was going to have to tell everybody else that we were going to lose our job, ate a sandwich, as he told me. I know. I just couldn't believe it. And it was almost like they were all fine because they knew it was going to happen. So callous. But the people that had been on, like, buying trips didn't get their expenses. Suppliers didn't get paid. and these were suppliers that I had had a relationship and Lisa my business partner she'd had a relationship with them in terms of they trusted us and that was so hard and literally we left we went for a drink at a pub around the corner and I said to Lisa I'm never going to work for anyone else again because to me trust is the most valuable thing you have in business yes and And if you can't have that, then what have you got?
6:01Yes. So, yeah, it was a bit of a light bulb moment. But at the same time, we were shocked. So I wasn't rushing off to do something. But I was like, I'm not going to work for anyone else again.
6:10Davina McCall:But is that where the idea was born? Well, funny enough. Because you mentioned Lisa. Yes. Well, there was Lisa and Jane who worked on the design side. And I'd worked with these girls for years. And I absolutely rated them. And a young man called Stuart Grant as well. And the sort of four of us, we got on really well. And I knew that I wanted to do something. But the most important thing was working with people that I rated and liked because I was going to spend time with them. And so really, before I had the idea of what we were going to do, it's what sort of company were we going to have? Yeah, the feeling.
6:45Yeah, the feeling. And they were all, I mean, Stuart was already in another job by then. Lisa was going for jobs. Jane was going for jobs. But I just couldn't write a CV because I just thought no one is going to give me what I actually want because I had three young children. I wanted flexibility. I wanted I didn't want someone else to draw the framework. I wanted to sort of have my own values in this company. So I luckily had worked for some great people before. And so I went to these people and I actually said to them, I've got an idea that I want to run my own company. Would you back me if I came up with a concept?
7:18And they said, absolutely, which was amazing because they'd been so inspirational. Who gets that? I know.
7:25Davina McCall:Who gets that? I've had an idea that I might do something. Would you back me? I know. It's like, whatever you do, I'll back you. But that says a lot about you. Yeah, yeah. And be the person that people want to back whatever you do. Well, you know what the other sort of mantra I live by, which is what my dad, you're talking about a picture of your dad, and I'm sure your dad gave you some of these, was nothing ventured, nothing gained. Yes. And that has always stayed with me. So what's the worst he could have said? No. Okay, fine. But he said yes. So we sat around my kitchen table coming up with, okay, we know we want to run a business that we like people we work with.
8:00We're energized. We're not going to talk spreadsheets. We're going to talk customer and we're going to talk product.
8:05Davina McCall:Oh, God. So that's so interesting. So it wasn't like what business do we want to do? It's the time. We knew it was fashion. It's the framework. We knew it was definitely fashion. 100 % fashion. Because I absolutely loved the job. Yeah, I was going to say. So, yeah, absolutely knew it was fashion. We knew we wanted to do something different. So Lisa and Jane, we sat around my kitchen table and we're like, you know, what are we going to do? And I think we all just had this light bulb moment where we said, where are we buying our clothes? And I was like, well, I'm completely lost. And, you know, Jane was like the cool designer and she wanted something different.
8:37And Lisa's definitely a bit more dressy. I was a bit more cash. And we were like, well, we're sort of outgrown Topshop now. You know, our bodies need a bit more quality. we don't want jersey that you know sucks you in exactly um but we weren't ready for those slightly more mature brands let's say and there was this sort of code word yes a bit mumsy yes the mature so i wanted something that had you know when you went into top shop and you remember coming down those escalators and that literally that overwhelming feeling of like oh oh my God, I just want everything in here. Yes. I wanted that, but for me, you know, and it's like, where is that?
9:20And also I wanted a boutique that was a bit like, you know, you go into a beautiful boutique and it's got a smell and it's got texture and it's not just a shopping centre shop that's just white and has no soul. So I wanted to have a sort of a boutique that sort of gave you a bit of a hug as you walked in. Oh, that's nice. So I was like, but why are they always so expensive? Why can't they be good prices? So I want the feeling of Topshop with a quality, with a service that doesn't come at a ridiculous price. So we were like, yeah, that's what we're going to do. Let's have a mash-up of our styles, which were sort of relaxed, hint of glamour, a little bit of cool.
9:59And so we came up with relaxed glamour. And that was our sort of...
10:03Davina McCall:Such a brilliant, that relaxed glamour. Is that not what everyone wants? It looks effortless. Yes. Well, it's the effortlessness that actually takes time, doesn't it? And also, your life must have been like this at the same time, which, you know, dropping kids off at school, going to work, might have a meeting, but then might go out for a drink afterwards. So I needed clothes that went that whole spectrum. So and so that meant they had to be comfy because I couldn't be all day like that, trussed up in something uncomfortable. They had to be that sort of polished, but I didn't want uptight. Yeah.
10:38You know, so how did I get that through the day? And we just knew when we started to tell people that the reaction we got immediately was like, that's the hole that I have in my wardrobe.
10:48Davina McCall:It is interesting that the demand was absolutely there. Oh, my God. Because I think the way your business popped off. Yes. Is proof. Yeah. That there was a massive gaping chasm. Yeah. That mint velvet filled. In an instant. Yeah. You know, it was actually really scary how quickly. Okay, so talk me through that because everybody goes, oh, but you must have been so happy and look at you. It's so easy for you. It just happened straight away. But actually, there is a place where it can expand too quickly. It absolutely did. I mean, when people say they work 24-7, when you do a startup, you absolutely do.
11:25It's your morning, noon and night. And part of going into the business was having some control of your hours a little bit. So if you did want to go and watch your kids play hockey or rugby, you could, but you'd make up in the evening. You know, that was the whole idea. But when we started this business, because the other thing is, you know, I'd sort of left as a director. So I'd had a PA. You know, I hadn't done anything for myself for about 10 years. So I started. How do you write again? So what was brilliant was that the four of us had to go right back to the beginning. Basics. We had no office.
11:59We had nowhere to hang the clothes up. I mean, oh, my God, it was the summer. so on the lawn in my back garden we were like okay that's the top that's the gene I was running in trying it on it was the summer holidays the kids were running in and out and how old are your kids at this point uh Will was 14 Tom was 13 and I think Sophie was about eight these are demanding
12:21Davina McCall:ages yeah you know it's like I want to do this club they want to get involved the girls could they draw as well which as you know you don't really want helpers sweet but yeah please but know. Yeah. How long's it been going for, Mint Velvet, now? I actually hate saying this because it makes me realise how old I am. But it is going to be 17 years in October. And I still think with a new kid on the block, and it's so... You know when you go somewhere, you think, oh, we're just starting off. It's amazing, isn't it? 17 years. This segment was sponsored by Garnier. Oh my God! Oh, lady over there. Hi.
12:57Davina McCall:What's your name? Shoshanna. Shoshanna. We've got a colleague at work, Emma, who wants to have her hair coloured. I'm trying to find somebody to come with me to come and colour her hair with some Garnier Nutrisse at work. Yeah why not? Would you really? Follow me, follow me. So this is the Begin Again Studio and this is Emma! Shoshana seemed really confident she has coloured her friend's hair and stuff before. You've got to put this one into here and shake to activate the colour. Shake it like a Polaroid picture.
13:28Davina McCall:Already the colour's lovely. The shade that we are doing on Emma is Mocha Brown, which is my shade. Mine. I own this. I don't. There are actually 35 shades to choose from. It's got fruit oils in it. They are what nourishes it. Emma, you're very lucky. You have no grey hairs. But Garnier Nutrice, the permanent colour's got 100 % grey coverage. I can vouch Watch for that. That is it. Oh wow. Easier to do it yourself. Do you see what you mean? Is that easier than you thought? Very easy. Just like putting like hair oil in. Yeah. It's like so easy. Time to go. Go Emma! Oh my god it looks great! Oh my god I'm not being funny.
14:11Davina McCall:You've done a great job. Look at that. Can we just discuss the shine? That's amazing. Are you pleased with it? Do you like it? Love, love, love, love, love. How confident are you now out of 10? Oh, 10 out of 10. That was a lot simpler than I thought. I'm so pleased. We did a thing. Thank you for trusting us. You guys have done amazing. And thank you, Garnier and you, Therese. Love you.
14:42Davina McCall:Monzo's sponsoring Begin Again to help us win back some time so we can do more of what we love. I wanted to know what that thing was for you. So let's have a look and see who we've got. OK, so this one's from Dom, and Dom is finally learning steel drums. I've always loved the steel pan instrument. For years I've wanted to know how to play, but I've always put it off. But I met someone from Trinidad, and he encouraged that everyone should have a go and get involved. So I did. And there I was, stood in a group lesson, at the tender age of 37, learning Twinkle Twinkle Little Star. and I loved it.
15:17Davina McCall:It's also really satisfying to pick up something new in your 30s. I think too easy just to settle for the things that you know and not put yourself out of your comfort zone. So trying that really gave me a taste for more. That was so amazing because I think when you said to get out of your comfort zone at 37, I think this is the thing that stops us doing the things we want to do. It's a fear of looking foolish, which I think gets greater as we get older. And I think the brilliant thing when something makes you feel that good, you know, when you've had your first lesson, then you're like, I want more of that.
15:50Davina McCall:So let's do this. Let's say yes more. In fact, I'm going to make it happen right now. I'm calling it the Say Yes Club. We're going to take one thing we've always wanted to do and we are actually going to do it. So I'm going to put a link in the description for you to come and join us because that's exactly the thing that Monzo is here to help with. They put our money to work in the background, sorted, saved, sent where it needs to go. So our energy is free to say yes to more things in life. Monzo Current Accounts are for UK residents aged 16 plus. T's and C's apply. Teens share everything. That may include the bacteria that can cause meningococcal disease known as meningitis.
16:30Davina McCall:Even if your teen's been vaccinated in the past, they could still be missing meningitis vaccinations. Ask your teen's doctor or visit meningitis.com today. Sponsored by GSK. I also quickly want to talk to you because I think this program is a lot about like beginning again in terms of constantly shifting the goalposts and where you're at and what you're doing. And you were talking about people saying, well, you know, obviously you've sold a chunk of the business. You could retire. Yeah. Like, why do you want to keep working? Can you just explain to me what you get from, because you could conceivably, you know, hang up your togs, your clothes, your stilettos and retire and go and travel the world or do whatever you want with your husband.
17:17Davina McCall:But you choose to stay plugged in. Yeah. Like what would you advise people to do? Yeah, I think I'm very lucky because I do try and have a blend. So I still do want to do because, again, that whole other mantra my dad had, along with the other one, which I can't remember what it was now, is life's not rehearsal. And so I do want to travel as well. So I'm a bit of a I have to do everything. So I would say I'm in the fortunate position of having a blended life in that I still very much run the business. But I do. I never say no to an opportunity because I know only too well life is too short. So because I have my dad's life's not a rehearsal, I try and do everything, which makes me a very busy person.
17:58But work to me is literally part of my DNA. And it's because of the people I work with. It's because of the brand that we've created together, which really is quite special. And it is the fact that, you know, I was talking to these two managers on this Zoom call and one was in Truro. And then we've got one in Aberdeen. And they both talk about this brand as if it's their brand. And to have that connection with people that far away, you just think, you know, I've got to keep making sure I'm protecting this for you. But also, I think, you know, I'm excited about the future. Like, it's such an exciting business to be part of.
18:36And I wish more people thought about retail. It is such a fun business to go into.
18:42Davina McCall:it's interesting with this whole talk at the moment about longevity and everybody's looking at how many hours they're sleeping and what pills they're popping but i feel like you're just doing brilliantly just being happy yes you are living a happy life yes doing something you love doing yeah you're fit i can see that arms are yeah so much the rest well you look not panning down i'm just saying you look incredible thank you so do you you look absolutely when i came in You were my inspiration, my Davina in 15, putting the cassettes in. Fit in 15. But I think you got that because by doing it in those days, 15, 20, the seven-minute fitness, you were talking to me because I am the person that thinks – We were both busy, right?
19:29Well, I want it all. And another one is, you know, have your cake and eat it. Why not? You know, I want to be fit. I want to be a good mother. I want to enjoy my job. You know, I want to be there. I mean, my kids might say sometimes, you know, I'm not always there once I get onto an email. But I try and do it all. And I think if you are organized and you're focused and you have a good team, and that's the most important thing. I couldn't do this without a great husband, you know, a great team around me. And if you've got that, then, yeah, you can do it all, I think.
20:00Davina McCall:You just talked about your kids. And my kids take the piss out of me when I'm walking. And I quickly, I feel a ping. Something comes back. And it is something I do kind of need to look at. But I can't walk and text and something at the time. And I get the piss ripped out of me. But I then also think, what am I doing? Put it away. Yes, I know. I talk to myself because I can't. I'm exactly the same. I'm like, don't bring it to the table. Put it in the bag. And I'm like, it's in the bag. It's in the bag. It's not on the table. It's talking to you. So, yes, it is. But how did you, for any like working parents out there, How did you find a balance?
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20:41I actually think the phone gave me the balance, funnily enough, because it meant I could take the office to the sports field. So I actually think modern technology helped women more than they would ever know. Because if I did have to shoot off a few hours here, I could do something in the evening. You know, I could do something on the way to work. So all of a sudden, I was fitting things in. And I think if you can do that, then you're a really efficient person. So I've never seen technology as a bad thing, but I do get it now that it's now, without me knowing it, I probably have done a little bit, you know, maybe I've gone into that world too deep.
21:24And sometimes I think, you know, could I do a whole day without it? I've not actually ever tried, but I probably ought to. Do you know what?
21:31Davina McCall:Ruby Wax came on this podcast and she blew my mind talking about silent retreats. I know. I've heard about those. I'd be very scared. I mean, I am terrified. Yes, I am terrified. It feels so challenging to me. Does it feel like that to you? Well, not talking to anybody, not talking to yourself, not having inspiration or, and also like I think we just said, the connectivity. so yeah it scares me beyond that and also I don't know if I want to be just in my own head that's a place to go and this is what I wanted to talk to you about next because I know that you went through an unthinkable trauma you lost one of your children and I just feel like sometimes that is when you're thinking I shouldn't be alone too much because I just can't go there Oh, it was Will, your oldest son.
22:30Could you explain what happened? Well, I sometimes really sort of play those sort of end of 2025, 2015, sorry, years in my head, because that is when we first sold the first stake in Mint Velvet. And so can you imagine? It's like all of that work came and I took the three kids and my husband. We all went to New York in December and we just had the best time. And Sophie, my daughter, her birthday is the same day as mine. And we had it out there. We just had the best time. It was just amazing. And I was like, pinch me. This is like amazing. And then seven weeks after that, I get a call when I'm at work.
23:10And it's my husband. And he said, Will's had a cycling accident. And I was like, oh, OK. He was just at university on a training ride. And he often fed off his bike because he was obsessed with cycling. So we'd been used to this. You know, we've been used to the grazes and all those sorts of things. It's a road bike. It's a road bike. Yeah, yeah. And I was like, OK. And he said, so the police are coming to get you. And I was like, oh, so this is another level. He's like, yeah, they're going to come. And he was in London. And your husband hadn't any information either. No. He just thought that it was a bad accident.
23:42Yes. Well, he knew when he was telling me, I was thinking it was lighter, but he knew that the police were coming. So they picked him up in London and they picked me up in our offices are in High Wycombe. Wow. And he picked me up. And I just remember being like all of a bit of a, you know, a wobble. And I was in the office with the girls and thinking, you know, oh, I'm sure it's fine. They've come to get us. So I knew it must be urgent. So I was thinking it's serious, but I wasn't thinking, you know, it was going to be terminal as it were. And when they arrived and they put me in the back of the police car, they then basically, is it blued and hooded or whatever you call it, all the way down.
24:20And he was in Portsmouth University. And so that is a, on a good day, that's a, you know, an hour and 15 hour and 20 minute journey. I mean, we were, it felt like we were there in half an hour, all the way down the motorway. And I was phoning my brother, who was a doctor, and I was sort of saying, and he was actually on a conference, I think, in Europe at the time. And I was, you know, going through all these thoughts. And I was like, okay, so if he's disabled, he'd be really good at the Paralympics, because he's so driven. So that's going to be fine. And, you know, we're going to do this, we're going to do this.
24:50And then in the back of my head, I kept thinking, if it is the worst, I'm going to revolutionise how cycling is on road. So basically, why are cyclists and motorists on the same piece of tarmac? Shouldn't happen. You know, why as a civilised country can we not have cycle paths away from roads? You know, so I was going through literally because I am sort of a project manager of any kind of stress. So I was going through all these things. We get to Southampton Hospital and I get out of the car and I can't stand. Literally, I can't stand. And I was like, oh, I didn't realise that I sort of go through all these things and I just couldn't stand.
25:28So these lovely two police officers sort of held me up and took me into the hospital. And I got ushered into a small room and, you know, this sort of size. And the nurse came and she said, oh, you know, sit down, make a cup of tea. And, you know, the doctor will be with you in a minute. So we were sitting there and he came in and he said, he was quite a young guy. And I remember thinking, gosh, you're really young. You know what you say about policemen and this young doctor came in, but he was a consultant. And he said, so what have you heard? And I said, well, I know Will's had a very serious cycling accident.
26:04And he said, well, I've got to tell you, it's unsurvivable. And he just said that. and honestly you know when you see things on the tv where you see somebody let out a noise when you hear something like terrible grief I thought that that was just theater I didn't think that that existed but this noise came out of me and I just like literally crumbled because unsurvivable it's not even a well we're unsure he's in a coma so I knew he was still breathing but he's not he's not going to live. It's not even that he might have some sort of damage. He's not going to live. And then he just left the room and I was left with these nurses.
26:48And it's just like, you know, this perfect world I had was just literally in, you know, a second just taken. So it was just unbelievable. But what I had done on the way down, I'd called my second son, Tom, who's only 13 months younger than Will, who was at the same university. So Tom had already got there and unsbeknown to me had already been told this news on his own. Can you imagine? So when my husband got there and I was already in with Will at this stage, when my husband got there, Tom made sure that he told my husband rather than us having that experience because he knew that he had to soften it.
27:29So my husband. And then we went through and we sat with Will who looked perfect. He looked, he told me that he'd had his hair cut the night before and that I'd absolutely hate it because he always had it too short at the sides. And there he was with his really short hair, but he just looked so perfect and he was breathing. And I just couldn't get over how my really handsome 20-year-old son was just lying in this hospital bed and he wasn't going to live. So it was just so hard. And we had two or three days with him. And the rest of the family came down and I'm one of four. So my wonderful brother and sister came down, sisters came down.
28:09Some really close friends, Will's girlfriend. And everybody came to say their goodbyes to Will. and unbeknownst to me at the time the transplant unit were with us the whole time because when I when we started talking to them I was like I want to save or my husband thought the same thing we want to save every part of Will's body because he was so fit he had avocado all the time he never drunk he didn't smoke he was obsessed he wanted to be a professional cyclist he was so unbelievably fit so I said you know that boy's organs are just perfect and I didn't realize I was actually talking to a transplant nurse at the time and they did it so beautifully because they never asked me but they were there when I needed them and it was just it was so well done it was for an awful situation and we had that time to say goodbye to Will and my daughter was brought down by, my mum was still alive at that time, who was 85, who just couldn't believe it.
29:15And we all were together and we all said our goodbyes to Will. And then he went off and had, I think something like 12, he donated every single organ that he had because he had had a blow to the head. An old lady in her 60s just didn't see him and she just mowed into the back of him and he'd hit his head. So he just had a very intense blow to the skull, but the rest of his body was absolutely fine.
29:47Davina McCall:When you talk about the transplant nurse being there, Will had actually opted in. Could you just explain to people at the time it was a different time to now? Yeah, you definitely had to have a card. And the funny thing about Will is he did like talking about mortality and the meaning of life. He was such a deep, intense kind of guy, but lovely and light at the same time. So he'd had a guy that had had a heart attack that he'd cycled with that was 45. And I remember him coming in to see me in the kitchen and saying, Mum, can you believe so-and-so has died on his bike? And isn't that awful? And what about what will he do with his body?
30:32And he was just really sort of attuned to those sorts of things. And it was then that he got an organ donating card. And we actually talked about it. So he was so into that type of thing. You know, he always was a very giving kind of boy. so I knew that that's what he wanted but some parents even though they have got a card some parents do not want to give the permission because I think the NHS are so aware that the you know the loved one has gone and so it's really the the living that have to live with that pain so if that's something they don't want they are actually very respectful so even now even though it is opt-in parents can still say no.
31:17It's quite difficult. It is. It's really hard. And to be honest, I didn't even know what I thought beforehand. Like I hadn't really gone there. So I didn't know that I would be so passionate about it. And I was like, you've got to save this. I couldn't have anything wasted of will. And I, because number one, I knew that's what he wanted. But secondly, he was perfect. You know, he had, he had amazing lungs. so I knew nothing could go
31:48Davina McCall:can I ask you something I'm not sure we've said how old he was because he was very young he's had all of this conversation with you about something quite major at such an early age he was 20 and the other thing I've just thought of it he was obsessed with red nose days oh my god there's so many links here when we used to watch red nose days he used to get so upset and he was always saying to me mum you donated you have donated haven't you like you've got to donate you know look at these kids and if he saw like little kids in Africa you know that didn't have a family or whatever and for his 13th birthday he said could he actually not have any presents but just have um adopt because I think there was some sort of scheme going on so we adopted not literally um a young lad in Africa And we still to this day donate to that same organisation.
32:42I think that guy is now 30. So it's now transferred to other children. But that is the sort of guy he was. He was so aware. So even when he was 13, he kind of got it. And you just knew that Will would have achieved so much. So that's why I couldn't have his history just ending there. So I wanted his organs to go on and have another life because that's what he would have wanted. And, you know, that's what he did.
33:13Davina McCall:As a parent to anybody that is experiencing a child at the end of their lives and you are struggling with this idea about your child being taken apart, but that was the child's wish. Yes. How did you not think about it like that? Because I love the way you think about it. He lives on. Yes. His legacy lives on. It's funny because actually, even though Will was alive when we got there and he was alive in the bed, he was clinically dead. They were keeping him alive. So I knew my Will wasn't in there. Yeah, he'd gone. So my Will had left. But his organs were there. And it's funny because I'm actually not religious, but I do really feel Will's spirit with me always.
34:05so it is you know and that's why to be honest I can never really be with my head on my own because there is so many conflicting thoughts so the Will I knew wasn't there so I was happy that his body was going to go through that process because Will wasn't there but Will has subsequently he's in my heart and he's in my head all the time like he would completely lose his shit that I'm talking to you hello that red nose, he'd be like, that's the one for red nose. You know, so he would, and he would sort of love it because I think he always thought he might be a famous cyclist. So to be honest, the fact that we're talking about Will, he would love.
34:49I mean, he wouldn't want to be in these circumstances, but he would love that. So I hear him all the time. He's having a lot of conversations with me.
35:01Davina McCall:I talk sometimes about trusting our gut. Oh, my God. I'm such a gut feeler. And Michael's always said to me, Michael, my husband, has always said to me, but before you trust your gut, you've got to make sure your gut's in good shape. Yes. And I feel like your gut is in amazing shape. But what I used to do is I used to sit on the edge of my bed and ask my sister a question. Yeah. And she would answer. And partially, I think that was my gut. Yeah. But partially, I think it was my sister. Yeah. I know what she'd say to me. You've had to almost have a little bit of her in you because she's not here.
35:36So you're taking her thoughts. And you. Yeah, and I'm doing the same. And I had our drive done shortly after Hook died. And he would have absolutely hated it because it went from tarmac that he could, you know, cycle on easily to these old cobbled, like, stones. And they get really slippy in the winter. And I just knew I could hear him saying, Mum. and I was like yeah but you're not actually on that bike anymore so I thought I could but I could I could have an argument with myself because and I'm sure it's the same you know because we didn't always agree you know like or haircut yeah you know
36:11Davina McCall:and were you saying that about seeing his hair when he was lying there was very touching I think it's that little connection yeah I think also I was very lucky I had seven weeks to say goodbye to my sister yeah you know the greatest seven weeks of my life. We said a lot of unfinished business. You know, we finished, drew a line under a lot of things. I had the same thing with my father. My father died the day before my 21st birthday and he had stomach cancer. And they said he'd live for six months, three months, and he actually lived for six. And honestly, I got to know my father on a whole nother level.
36:50And to your point, like, I see that as such a precious time. And even though, again, he died far too young, I had experienced what that was like. So I already had a slight understanding of what that was going to feel like. And I think you had the same before your sister, didn't you, as well? So you sort of, in some ways, you know what you sort of need to do in order to survive, I think.
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38:34Davina McCall:Even if your teen's been vaccinated in the past, they could still be missing meningitis vaccinations. Ask your teen's doctor or visit meningitis.com today. Sponsored by GSK. Trying to be a bit more mindful of things you buy? For you and your family? Well, when it comes to laundry, choose All Free Clear. 100 % free from dyes and perfumes. All Free Clear uses only essential ingredients that tackle tough stains and odors. And it's gentle on the skin. It's a powerful clean you can feel good about. So go on, pick up a bottle of All Free Clear for your next laundry day. I think anybody listening to your story is that, thanks to you, I called my daughter's boyfriend's mum, whose husband died very suddenly in his sleep at a conference.
39:27Davina McCall:Oh, yeah. Mike. Oh. Because it reminded me to keep calling. Yes, yes. Because it never goes away. that is so true and that whole well I think there's a couple of things like never have any regrets like Will and I didn't fall out you know we talked the night before like never ever you know that whole don't go to bed on an argument because you don't know what's around the corner how important is that please yes you know you you'd have a great relationship with your son and how grateful are you for that now 100 % but also to always check in with people particularly I always say I am a little bit of a crap friend.
40:07Being a busy person, I'm not always like, I'm not always sort of like, oh, we must go for coffee again. But I'm always there if somebody needs me. And when someone is going through something tricky, I like to think that I am there for them because you know that, you know, just that little message that says thinking about you or I absolutely love it when somebody sees a cyclist, even now and says, saw a cyclist today, made me think of Will. Or, oh my God, I went on a sunset and saw this. or someone does a ride for his foundation or something. You know, all those little precious moments and you think it is those checking-ins that are so important.
40:44Davina McCall:Another thing that people have sometimes said that they love when somebody's suddenly lost someone, and I don't know if this was the same for you, was when somebody sends you a photograph that you've never seen before. Oh, my God. Of your son and you're like, oh, I've been gifted him all over again. We've got a lovely friend called Dave who seems to have taken more pictures than I ever realised, who I would say easily every six months, he sends me a picture. And I'm like, where did that come from? And another friend of mine, Sue, she sent me one the other day of Will playing tennis when he was about four.
41:18And I was like, I just love those. And I, you know, it's the pictures and it's just someone saying his name. Yeah. Just somebody in a text. you know like you know there's things like you know you can imagine now a lot of his friends they're going through their 30s they're getting married having children you know they're all tricky times when your chart's not doing those things and it's just people like we had some friends that got married and and they their whole they said they didn't want a wedding list and everybody used to give a a donation to will's foundation and it's things like that little things or even just somebody mentioning his name in a speech and it's like he's gone but he's not forgotten and that is just so important whereas so many people think oh I won't I won't mention Will because it'll upset her and it's like no not mentioning it will upset me let's just touch on
42:12Davina McCall:that because people don't know no then they don't what to say they don't know how to react yeah and it's so interesting some people literally will cross the street oh my god I've had those Richard E. Grant talked about that. I've had those. To just avoid the conversation. And then other people who you least expect from check-in. Yeah. What advice can you give people who just don't know how to broach it? What did you need and how should they go about asking their friends? I do agree. And to be honest, I think before Will, you know, I don't know. I mean, not luckily, but, you know, obviously I'd gone through this before with my father.
42:52So I did sort of know. But I totally understand that people don't. I think the most important thing is people will tell you what they want on the whole. Could you do that? So I'd say first off, if somebody's lost somebody, please acknowledge it. That is the most important thing. And then if some people, if then if you do start talking about it, and I have got a friend who lost their son by a different way, and they don't want people to talk to them about it. And that happened soon after Will's accident, actually. And I completely respected that. But I would say the majority of people and I have read literally every book there is on like literally afterwards, I think for maybe three years, I just got every book on bereavement because I just wanted to read other people's stories.
43:37And like, is there a way to like fathom this, understand it? And people are so good at sharing their, I don't know, the way they articulate how they feel because it's very hard to articulate how you feel. But I mention Will's name all the time. And I think when people see that I'm mentioning his name, they feel more comfortable mentioning his name. But I would always say never, ever ignore it. And somebody said to me, I didn't want to bring up because I didn't want to upset you. I was like, OK, the biggest thing has happened already. I'm already upset. Yeah, yeah, yeah. Anything you say cannot upset me.
44:13What really upsets me is ignoring it. And I met somebody and I think it was about three or four weeks after Will died. And I met him and his wife in a store and he said nothing and he knew. And we just talked about the weather. We moved on and I went around the corner and I literally wept because it was the most painful thing. Like he knew what I'd gone through and he didn't say anything. You know, and to be honest, it could have just been a squeeze. It could have just been a squeeze. I know. And I don't know what to say. yeah that's enough you don't have to you know because what you don't want is you don't want
44:49Davina McCall:over sympathizers either you know i don't want that's like a grief thief yes in a way i'm gonna be grieving almost more than you and now it makes it difficult for me and you know what i didn't have any of those but i've heard of those yes and i think they are just as bad i didn't have those but you know i think they call it grief competitiveness don't they and i didn't have those luckily enough but I think just don't ignore it because that is the worst thing and I just love it it you know there was a friend of Will's um who's now a really good friend Tom's had a birthday book and everybody was writing how wonderful this boy George was and it wasn't called boy George he's a boy called George um was for his 30th and there was two mentions of Will in there and I was reading this book all about how wonderful George was but there were two little words of Will in there because I thought Will's never going to have the 30th and it was really small and probably nobody else noticed but I was like, do you know what a little, yeah there was a little hands clapping in my heart I was like oh because you know I want people to be talking about him when he should have been, you know he would have been 31 now but when he's 41 when he's 51, you know and I don't want him ever not to be part of the conversation because Will always wanted to be part of the conversation because he was one of those you know we talked before about kids that are curious, quizvative he was all of those in abundance I'd really like to ask you a bit of advice on a family situation when one very important, well every member of a family is important but when somebody dies you know, Will had Sophie and Tom, he had his mum and dad, but you are all collectively grieving but sometimes in slightly different ways.
46:35Davina McCall:I mean, what's the stat on relationships surviving the death of a child? Well, I didn't know this at the time but somebody put me in touch with a vicar which was WIC because I'm not really religious so I went to see this and I don't know why but I think partly you've lost all your bearings. I mean, can I just tell you something? When something like that happens, I think I just fucking chuck everything to sit. You know, I go anywhere. My husband and I were sitting there and we were both a bit like, what? Why are we here? We did have a nice cup of tea. Yeah, it was nice. But in some ways she put it in a very blunt way.
47:08But what it did do, it was a wake-up call. Because what she actually said was 75 % of couples don't stay together after the death of a child. Which I thought was actually at the time. You're leading in with a, you know, you've gone tea and then you've gone straight into that. We're going some. But actually it was the wake-up call we needed. because the bizarrest of things had happened maybe two months before that. I wanted to make sure that Mint Velvet had had some charities that we supported. So I know this is going a bit left field, but it does connect. So we came up with a women's charity. We came up with an environmental charity.
47:45We came up with a young people's charity and we wanted a local charity. And the local charity I chose was Child Bereavement UK because they were around the corner. They had a head office. and I just thought I can't imagine losing a child and my very first day of what should have been fundraising with the chief executive turned into our first day of counselling after we lost will because after the vicar said that I thought we're going to need help then yeah and so again weird that I'd had chosen that charity and that was the first time I came across child bereavement but I it was a wake-up call realising that you know I could I knew how I felt as losing as the mum but my husband grieved incredibly differently Sophie had lost her big brother you know Tom had lost really what was his twin I mean they were 13 months apart they were at the same university you know it was like it was all going to be different and as much as we were a really close family how were we going to deal with this I struggled with my mum at the beginning because she was 85 she was still here and Will wasn't and I adored my mum she was like the perfect person so all of these things I didn't quite know how I was going to navigate them and I've got to say child bereavement who was set up by Julia Samuels was an absolute lifeline and to this day Rich and I are patrons of their charity.
49:17They do wonderful work. And I would say to anybody that has lost a child, you need them. You might not think you need them, but you need them because for some strange reason, sitting in a room with a husband that you know so well or a partner you know so well, but hearing his thoughts said to a third person that had knowledge of what other people in that situation had gone through, I listened in a way that I wouldn't listen. You know that whole husband-wife listening where you don't really listen at all?
49:51Davina McCall:But I mean, a third party is really important. It is. With helping you deal with that and how annoying it is when you're like, but don't you understand? Why are you doing that? Why are you cleaning the carpet? Or just stuff that you're thinking, I can't, how can you do that? I can't. Well, that was our main rub because at one stage she said to me, Liz, I think you might be project managing grief because I was like setting up a foundation. I was going to, you know, the NHS. I was I'm like, OK, I've got to do things. Yeah. And my husband was like, I want to go and smash someone in the face because I'm so cross.
50:29I'm so angry. And, you know, so we just took it so differently, even though he did have those times as well. but initially you know we were just very different people um and it was really hard because also you were so numb yes you know and like we were just going through the notion the motions you know we were just making the dinner the kid Sophie was going to school Tom was doing this you know just people came around together I cooked them dinner we went after I went back Can I just say something?
51:03Davina McCall:I think the idea that as somebody grieving that anybody would come around and let you cook dinner. No, to be fair, people did do a lot of. I had great friends. I had left at the door. But even so, you know, you still. You want to be normal, right? 100%. And I remember one day I was walking along in London going to meet a friend. and I had to just stop myself and hold on to a, I think it was some railings or something, and I thought, hold a minute, my son has just died and I'm going about living. I can't actually make sense of it. And I kept thinking to myself, how do you make sense of this? Like, I was literally talking to him and now he's not here.
51:48It's like, that is not possible. How is that possible? And I've realised you will never make sense of it. You can never make sense of it. And don't even try. So you have to go on a whole nother road. Yeah. Which is the road that we are on.
52:04Davina McCall:I mean, he did this amazing gift, benevolent gift of giving himself to others to carry on living. Could you just talk me through this amazing experience of people getting in contact with you who received part of will? Yeah. And how do people do that? Yeah. How did they find you? but what did it feel like for you? I feel like there probably is a sort of a, there's probably a documentary in here actually, which is the nursing staff when we lost Will were brilliant and I had this lovely lady transplant nurse called Nikki and she was just wonderful. So they sort of hold your hand through it all and afterwards, they keep in touch with you and then they sent us this lovely letter maybe a month later to say, you know, a little boy of twos got part of his, his liver was so healthy it went to two people.
52:54It went to a little boy who was two. It went to a girl who was about 20, I think, as well. His heart had gone to a guy who was 50. So you know where it goes. Yeah, and they would tell you things like, you know, this father of three girls has never been on holiday. He's never been able to do this. You know, he's got this. And I think it was about 12 people. One didn't work quite early on, which obviously is sometimes the way. I think his lungs went to two different people as well. So he helped so many people. Twelve people? Even his corneas, skin, some of his cells went to, you know, not experiments.
53:41Research. Research. Lost my words. And so it's fantastic. I was like, great. And then nothing. Never hear anything again. I was like, so every few months I was like, hi, Nikki. I was like, has anybody said, like, thank you? Or like, I don't want to get in touch. I don't want to meet them. It's not, can I just clarify there?
54:03Davina McCall:Yeah. It's not that you want thanks. It's that you want to know. The difference. Like, I can now have a life. Yeah. Yeah. Anyway, two years down the line, not a word. And then I had, so what they are very good at doing is they still send you this quite anonymous-y type of letter that says, now the man with the heart, he's now gone on holiday. He's now having a lovely time. I'm like, but no, thank you. And I thought, well, to be fair, he probably thinks he's going to upset me. I think that would make sense. I'll write to him. So I wrote to everybody. I don't know the addresses. It all goes in because everything has to be anonymous.
54:41So you write your letters. Does it get sent to them? Yeah, got sent to them. So I sent the letters off. And then I had one letter. No, I had two letters back. One was from a mother. Honestly, it was the best letter ever. And it was like her two-year-old boy who had been so ill and so yellow and never thought he'd go to school, now had this wonderful... And she sent me these lovely pictures and running around. Every night they do a little prayer. And she said, we always thanked our donor, but he never had a name. And now we thank Will. We do a prayer every night for Will. And I was like, do you know what?
55:19That's the best thing. Because I said, you know, you can't upset me. I want to know you're having the best life. And then another gentleman whose father couldn't speak English. And he said, when we left the hospital, we thanked all the medical staff. But we didn't know how to thank the, you know, the donor and the donor family. And he said, so thank you so much for writing. and he said my father and I just constantly constantly say a thanks to to Will and I'm so happy to know that he would have approved of this and so I thought okay we've got a problem here they didn't know they didn't know what to do yes so I got in touch with NHS Blood and Transfusion who were our lovely support system and the CEO at the time said do you know what this is a problem we've got um 95 of families want to know or even live donors want to know and only 11 ever hear
56:15Davina McCall:wait is that true yeah what yeah so the disconnect what so the difference that it would make to the families yeah oh my god 11 i know so i said to her well could you take me on the journey like Where is the business head in me? Where in this organisation is this falling down? Because we've got people, you know, because if I can tell everybody about that little boy, that when another parent thinks twice about he's saying yes to an organ, when they hear my story, they'll say, actually, that helped her in a grieving process. Yes. That's going to help that whole circle. So she said, do you want to come on board?
57:01We would love to actually sort this problem out. And I said, absolutely. So I went and had a few meetings with them. And I've got to say, they were the loveliest people. But they are the NHS. And that's a different world. And like I say, my brother being in the NHS was like, this is not going to be like setting mint velvet up. No one's going to listen to what you say and do it straight away. But they were so lovely. But what I realised is that you have this one organisation that does all the donation and keeps it all sort of the coordination of who needs what, who's on what list, who comes available, all of those sorts of things.
57:40But then the recipient centres where these are the big hospitals that do like the hair field, do all the big organisation of the, obviously the transplant. They are 32 individual hospitals. They have no connection. No connection. They are self - They are run in their own way. Self-contained. Yeah. So what we tried to do, and we met some wonderful nurses. There was a lovely lady called Laura, I remember particularly. And she would come on board and she would say, well, you know, I give them a leaflet. I do this, this, you know, that. She said, but I don't think it's good enough. So we looked at the leaflet.
58:14We looked at the website. And the first thing in the leaflet was like, if you want to write and you don't have to, this is what you should and shouldn't say. I was like, OK, we're starting from the wrong place. So we've got to start off. 95 % of people want to know. Yes. Okay. Yes. So we want to hear. And we're going to help you write that letter if you struggle. Yes. So I did a video, which was awful. And when I look at it now, I was like, no one should cry to video. But it was all about. Very meaningful. Yeah. And it was all about why it was important to write. And it's this virtuous circle.
58:51If I can go around saying to people, did you know Will's heart's gone off around here? Did you know he achieved this? Did you know he went and did that? It'd be like, that is amazing. More people should donate because it makes you feel better in grief. How many people donate? You know, that's a good plan. I don't know.
59:08Davina McCall:We need to find that out. I want to talk to you about someone. Yes. Andy Prigg. Oh, Andy Prigg. Can you tell me about Andy? Yeah. Oh, sorry. No, because I've only just met Andy. Yeah, he's an absolutely extraordinary young guy. So Laura, who was talking about this wonderful nurse from the recipient site, sent me an email about two months ago and said, I've got this guy called Andy. And he's just had a liver and kidney transplant. But he's training to be a doctor. And he wants to be a transplant surgeon. And I was like, oh, great. And she said he saw your video about Will. And so he's written to his family and he's got an amazing story.
59:59I mean, just amazing doing medicine and having a liver and kidney transplant blew my mind. And she said he would like to get in contact with you because he knew about your, because we gave this whole way of trying to get communication better, get communication better. We called it Don't Forget the Donor as an initiative. and she said because we went for about three years of doing this and we took it to as far as we could I thought without it becoming a negative thing so I thought you know we've done our bit we've taken it as far as we can and he was like I want to take it on and I was like I love that so we had a coffee together about three weeks ago and I I did wonder if he might be a bit of a nerd actually I did tell him this because he's so clever can you imagine like being that ill and doing medicine like how do you do that and he'd done these transplant games and he'd won a gold medal cycling and I think cycling I know and he came in and he gave me his gold medal oh my god and I was just literally like blown away and honestly we got on so well and he was this gorgeous gorgeous like so overachieving individual like you know he's got a gold medal in cycling in the transplant games the Olympic transport games and he's doing this and then he wants to do research and then he's got this special play and he's like he is going to change this because the difference with him as opposed to myself is he is in the NHS he knows how to make that organization work because there is a will but the simple scale of the NHS and just how life operates but he can get under the bonnet and he will be able to do this.
1:01:41And not only will he be able to do it because he knows it, he's been on that side. He knows what it's like and he's written to his family and funnily enough, he hasn't heard on the way back from the family. But he's fine with that because he knows that they've got the letter from him and he writes every single year. And so we said we'd keep in touch. And in fact, he texted me the other day with his pictures because he won the gold medal again literally in Sheffield like last week or two weeks again two weeks ago so um yeah he is amazing and I can't believe you know that
1:02:17Davina McCall:interesting is about this concept of we always call it keeping your side of the street clean that when you he made contact it's that he knew that that was the right thing to do yes but how they tell whether he is up to them yes but he knows that he's done the right thing yes he's helped them out yes he's let them know how he is also what happens sometimes in long lost family which is a tv show that i do where yeah we contact people who may have had an incredibly difficult time and sometimes have left a foundling you know somebody where they didn't register their birth or anything yeah yeah there's so much shame attached to that yeah and we never know the feelings around someone but sometimes if you let someone sit with something for long enough yes something will happen six months a year two years three years four years down the line and they'll go i'm ready and actually that was the other thing we said in the don't forget the donor which is even if it's been years it's never too late because i'd never heard from any more than those two.
1:03:32And, you know, it doesn't matter if it's like I say, I would just love to know of the life that these people went on to have. And like I say, I don't want to meet them because they'll never meet my expectations because Will was perfect in my eyes. So they're not going to be like Will. But I just want to know that he made a difference to their lives. And that would make a difference to yours. Yeah. So the fact that Andy wants to take that forward. And like I say, he is a man to watch because, is that his handwriting as well? Oh.
1:04:04Davina McCall:He sent us something and we printed it out. Oh. And we put it in here. Oh my goodness. And we'd love you to read it to us. You know I'm a dyslexic. Can you not read it? Shall I read it to you? Okay. Okay. Andy Prigg. Yes. Oh my goodness. Are you ready? Yes. Dear Liz, I've been lucky enough to meet a fair few inspiring people in my life, but you stand out. Straight off. This is why I couldn't read it. Every time I'm in the theatre or on the starting line at the transplant games, I'm there because somebody gave me the gift of a second chance. Meeting you made that real to me in a way nothing else has.
1:04:48Davina McCall:What that gift actually costs and what it looks like to carry it with such grace. What inspires me the most is watching you get on with each day with a smile after everything you and your family have been through and clearly with better taste than me. Running mint velvet, you've got a style I could only dream of. I'm lucky if I've matched my socks before a race. What did I say, Lord P? Isn't he adorable? He's so adorable. The work you've built through the Will Houghton Foundation is part of that same grace, turning something unimaginable into something that keeps giving to other families. So here it is, as simply and as genuinely as I know how.
1:05:40Davina McCall:Thank you. Oh my goodness. That's a perfect letter as well, isn't it? And that's all thanks to that little girl. An amazing gift with words. Yeah. Wow. And the good that he will do. Oh, my God. With his life. He is going to be someone. I can just sense it in my bones. He's already talking about looking at the drugs and researching the drugs that stop the body rejecting organs and the longevity of the transplant. You know, he's someone that will not stop till he has made a difference in life. And I just love that he, to your point, he has just gone over and above, hasn't he, in terms of delivering that in all aspects.
1:06:26Davina McCall:I wonder, I know someone else like that. You. Can we talk about the Will Houghton Foundation because he talks about that in the letter. Just how did that start and what do you do? Well, to be honest, it's actually a very personal thing to the family, really. And I think it's because Will did want to be this cyclist. And I don't think he wanted to be famous, but I think he wanted to be something in the world. And he loved his kit always matching. And he did quite like clothes. And so part of it started off is I sort of wanted a website to Will. At the same time, I wanted to do a little bit like the Red Nose.
1:07:11you know I wanted to give back to other people so we start off just saying whatever we would have spent on Will, Will just do in the foundation. I didn't want to run a charity because running a charity is a very very particular skill and lots of charities come and go particularly when you are so emotionally driven to do something and you think I'll do that but then keeping that up for ever or you know changing what you might do and I knew that I didn't have that skill set so So we set the foundation up and people were absolutely brilliant. So what they did for us, they started to do runs and work organised.
1:07:47A Walk for Will was the first one. So we do this lovely. How lovely. So now we do everything. We've had Zipwire for Will. We have Ride for Will. We have Marathon for Will. You know, we've done them all for Will. And the charities we choose are either, they're all for young people and children who really could change their life through sport and education. and the one that particularly always comes out for us that we cannot leave is care leavers because we will's big thing was if you don't have a family like i've got yeah how on earth do you navigate this world so we our patrons have become which is a fantastic natural national nationwide charity um and so we do all these things like that so really it's friends and families raise money, we give money, and then we support other charities that support young people.
1:08:38But what it means is like, you know, we all wear these lovely sweatshirts with, you know, Will Hound Foundation, we do a different t-shirt for every walk. Sophie, my daughter, designs a different t-shirt for every walk. And when I go to anybody's house, nine times out of 10, the husbands are wearing the Walk for Will t-shirt. So I'm seeing Walk for Will, I'm seeing Will Hound Foundation, like in all our friends and family and it's so nice and and I know Will would approve because it's so nicely designed and so he is just ever present yeah but what he would love is it's doing good as well so again it's this if and I'm such a believer in like you can make things better and we're never going to get Will back but we're not going to forget him and he's going to have an impact on others thanks to you and to him and to him Liz I want to thank you for so many things um firstly
1:09:31Davina McCall:for sharing your experience and your strength so obviously a terrifying and terrible experience but you have helped so many people going through the same thing today in particular as well and and everything that you've said. Thank you for making me feel such a boss bitch in my clothes. And I'm going to thank you on behalf of all the other people that have loved wearing mint velvet. So thanks for that. And you've been really inspiring. So it's been really lovely having you here today. I'm going to give you this from Andy. Yes. Oh, thank you so much. That's a framer. Oh, my God, it is, isn't it?
1:10:09Davina McCall:Yeah. That is just so beautiful. But thank you. If you stay in that chair, brace yourself. I'm going to give you a massively, embarrassingly long hug. Thank you. Oh, thank you. So just in case you missed this episode here, if you love this episode, I know you're going to love that.
From the publisher
How can you really support someone you love when they’re going through unimaginable loss?
In this moving episode of Begin Again, Mint Velvet co-founder Liz Houghton joins Davina McCall and shares the heartbreaking story of losing her 20-year-old son Will after a cycling accident, and the moment she learned his injuries were unsurvivable.
She opens up about those final weeks together, Will’s decision to become an organ donor, and why knowing his organs helped save 12 other lives has become such an important part of his legacy.
Liz also explains what grieving families really need from the people around them, why saying their loved one’s name matters, why silence can hurt more than an imperfect attempt to reach out, and how she and her family learned to grieve differently while staying connected.
Alongside her extraordinary personal story, Liz reflects on building Mint Velvet from her kitchen table after suddenly losing her 20-year career, balancing business with motherhood, and creating a company rooted in trust, friendship and purpose.
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(00:00) Intro
(01:04) Davina's Gratitude For Mint Velvet And Liz
(02:02) Working For Topshop
(04:20) Leaving Her First Fashion Job After 20 Years
(05:55) Starting Mint Velvet
(10:36) Balancing Entrepreneurship And Motherhood
(12:34) Garnier Ad
(14:26) Monzo GBL Ad
(21:36) Getting The Call About Her Son's Accident
(29:15) Donating His Organs
(32:43) How Her Son Lives On
(36:49) Monzo 90 Days Ad
(37:59) Check In On Those Who Are Grieving
(39:30) What To Do And Say With Someone Who Is Grieving
(45:01) Grieving As A Family
(52:33) Reaching Out To Her Son's Organ Recipients
(54:38) Fixing The Problems With Organ Donation
(57:56) How Liz's Donor Initiative Lives On
(01:02:51) A Letter To Liz
(01:05:19) Her Son's Foundation
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