288. Why Most Brands Miss the Patterns Hiding in Their Data

23 Jan 2026 · 12 min · 5 chapters

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In short

Podcast Notes: Bulletproof Your CPG Brand - Episode 288: Why Most Brands Miss the Patterns Hiding in Their Data

Podcast Overview

  • Title: Bulletproof Your CPG Brand
  • Description: Focuses on providing actionable strategies for emerging and growth-stage CPG (Consumer Packaged Goods) founders dealing with retail, e-commerce, and omnichannel growth.
  • Host: Daniel Lohman, an expert in category management and former CPG founder.

Episode Synopsis

  • Title: Why Most Brands Miss the Patterns Hiding in Their Data
  • Focus: The episode emphasizes the importance of true data literacy in leveraging analytics for competitive advantage in the CPG space.
  • Key Argument: Many brands rely on surface-level metrics and do not know how to extract actionable insights from their data, leading to missed opportunities for sales and retailer engagement.

Key Concepts Discussed

Importance of Data Literacy

  • True data literacy involves:
  • Uncovering insights beyond surface metrics (velocity, margin, etc.).
  • Understanding shopper behavior and identifying category gaps.
  • Using analytics to validate problems and propose solutions.

Common Pitfalls

  • Many brands rely on canned reports and dashboards, which:
  • Do not provide deep insights for strategic decisions.
  • Show only what has happened without context on why or future implications.

Fact-Based Selling

  • Transitioning from relationship-based selling to fact-based selling is crucial as:
  • Retailers demand proof and insights over charm and relationships.
  • Brands must present compelling narratives backed by data to gain trust and influence in retail environments.

Data Analysis Techniques

  • Focus on asking the right questions to guide data analysis:
  • Why did this happen?
  • What shopper behavior does this reflect?
  • What opportunities does the data reveal?

Storytelling with Data

  • Effective data presentations should follow a structured approach:
  • Identify the shopper and their behavior.
  • Define the problem and gaps.
  • Use data to validate these issues.
  • Position your brand as a solution with actionable insights.
  • Measure outcomes to fine-tune future strategies.

Action Steps

  • Identify three key metrics that drive actions:
  • Contribution, basket, and retention metrics.
  • Practice turning a simple metric into a story to understand shopper behavior and opportunities.

Closing Thoughts

  • Mastering data analytics is essential for competing effectively in today's retail landscape.
  • Building data literacy is a skill that can be developed over time with practice.
  • The episode encourages listeners to adopt advanced strategies to level the playing field and gain competitive advantages.

Additional Resources

  • Recommended Episodes:
  • Episode 35: Sales Extend Beyond Retailer's Shelves for Brands, featuring Chuck Muth from Beyond Meat.
  • Episode 54: Insider Secrets To Getting On Shelf with Retailers, featuring Mathis Martines.
  • Episode 92: Plant Based – The Hottest Trend In Retail You Should Leverage, featuring David Benzaquen.
  • Episode 199: How To Keep Your Brand Alive Today And Tomorrow, featuring Andrew Therrien.

Conclusion

  • The episode wraps up with a call to action for brands to deepen their understanding of data analytics to enhance their competitive edge and future-proof their businesses.

For further information and resources, listeners can access the show notes at [RetailSolved.com/session288](https://retailsolved.com/session288).

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

The Importance of Data Literacy

0:46 to 2:14

Discover how true data literacy can transform your brand's strategies.

“Early in this series, I shared that natural today resembles mainstream in the late 80s and early 90s.”

Beyond Basic Metrics

2:15 to 3:38

Understand why basic metrics are insufficient for meaningful insights.

“want to compete at a higher level, you must adopt the advanced strategies big brands rely on without adopting their bad habits.”

The Art of Data Storytelling

3:39 to 5:00

Learn the structure of effective storytelling with data.

“You open up a data set just to check one thing, and three hours later you're 87 tabs deep chasing a ghost insight that doesn't exist.”

Building a Roadmap with Data

5:01 to 6:50

Gain insights on how to use data to create a strategic roadmap for your brand.

“The roadmap to future sales and profits.”

Learn from Industry Leaders

6:51 to 7:39

Explore key podcast episodes that provide valuable insights into brand strategy.

“This is also the exact strategy I've used in my entire career to push big brands around and to give my clients an unfair competitive advantage.”
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Transcript

Automatic transcript. May contain errors.

0:00Welcome to Day 16, how to use data analytics for competitive edge, the roadmap to future sales and profits. If you want to compete at a higher level, you must understand data, not surface level numbers, not canned reports, not push button dashboards. I'm talking about true data literacy, the ability to uncover insights that others overlook and then turn them in compelling stories that retailers can't ignore because knowledge is power, especially in this industry. Today, I'm going to show you how to use data analytics as a roadmap to future sales and profits. And I want you to know this upfront.

0:36No brand wins long-term without mastering data, but every brand could learn how to do it, even if numbers aren't your thing. Let me explain why this matters. The natural channel today looks like mainstream 30 years ago. Early in this series, I shared that natural today resembles mainstream in the late 80s and early 90s. Same struggles, same growing pains, same inefficiencies. Back then, logistics were messy. Merchandising varied by store. Retailers had limited visibility to what was actually driving category growth. Sound familiar? Big brands were using the same exact relationship-based strategies that natural channel still leans on now.

1:15Handshakes, golf outings, incentives. Bribery discussed as trade spin. But none of that told retailers how to grow their business. That's why category management was born. To give brands the advanced tools to avoid wasted spending, reduce out-of-stocks, improve inventory planning, understanding shopper behavior, help retailers actually succeed. The irony? Most brands today have gotten lazy. They relearn commoditized dashboards and cookie cutter templates, what I call push button category management. This is your opening. This is where you gain the edge that you deserve. Why data matters more than ever.

1:51Fact-based selling replaces relationship selling for one simple reason. Facts win more arguments than charm ever will. Retailers used to choose brands based on who they liked. As larger retailers matured and as consolidation increased, they demanded more. They wanted proof. They wanted insights. They wanted predictability. And natural is now catching up. So here's the truth. If you want to compete at a higher level, you must adopt the advanced strategies big brands rely on without adopting their bad habits. This is how you level the playing field. This is how you earn influence. This is how you future proof your brand.

2:29The biggest mistake brands make with data is that most brands only look at velocity, margin, ranking reports, and they wonder why their presentations fall flat. Let me take you behind the curtain. Those metrics tell the retailer who's spending the most, who's promoting the most, who's buying velocity through deep discounts. They don't show category health, brand contribution, incremental growth, market basket opportunity, the value of your unique shopper, and how those metrics change the conversation. Can reports are a starting place, not a strategy. In full transparency, my reputation is built on creating canned reports for retailers, brands, and even spins.

3:10Yes, I designed earlier versions of some of the reports you're still using today, including the distribution tracker. Those reports are helpful. They make comparisons easy. They streamline reoccurring reviews. But here's what they don't do. They don't reveal the insights that differentiate you. Can reports show you what happened? You need to show why it happened and what will happen next. That's where real influence begins. Analysis paralysis, the hidden trap. Every category manager knows this feeling. You open up a data set just to check one thing, and three hours later you're 87 tabs deep chasing a ghost insight that doesn't exist.

3:48I've been there. I used to drown in spreadsheets looking for that golden nugget. But over time, I learned to ask a different question. Why what happened happened? That question will save you countless hours. It focuses your analysis. It guides your curiosity. It helps you find the signal in the noise. And the best part, with practice, you begin to instantly see patterns that others miss. Just like an experienced coach who can watch 10 seconds of game film and diagnose exactly what's going wrong. The Art and Science of Storytelling with Data. Fact-based selling is simply advanced storytelling. Here's the structure.

4:26Start with the shopper. Who are they? How do they shop? What do they buy with your brand? Define the problem. Category gaps, shopper pain points, missed opportunities. Use the data to validate the problem. Trends, contribution, market basket impact, incremental sales. Position your brand as a solution. Provide clear recommendations. Use actionable insights. Measure outcome. This is the formula that opens doors. This is the formula that gets you invited back. This is the formula that earns trust with retailers. And yes, you can learn it. The roadmap to future sales and profits. When you learn how to interpret data, you unlock your roadmap.

5:07Where your future distribution should be. Which innovation will succeed? Which velocity matters and which doesn't? How to price correctly? How to validate promotions? How to measure marketing effectiveness? How to identify category trends before your competitors? This is how you stop guessing. This is how you stop hoping your brand grows. This is how you start planning with precision. The truth, everyone struggles with data at first, even big brands, even senior leaders, even analysts with degrees. Data literacy is not innate, it's trained. Just like running a marathon, lifting weights, or playing an instrument, the more you practice, the more confident and skilled you become.

5:48And this is why I created the New Item Essentials System, a full library of webinars, guides, video trainings, the podcast, and a bunch of courses. H1 teaches you a single skill, a quick win that you can incidentally adopt and apply across every SKU, across every retailer. Master one, then another, then another. Before long, you'll be telling stores with data that command attention. Day 16 action item. Practice turning data points into a story. Choose one simple metric today, just one, and ask, what shopper behavior does this reflect? What causes this to happen? What opportunity does this reveal?

6:26What recommendation does this point to? This is the foundation of fact-based storytelling. In closing, your data skills are your superpower when you learn how to interpret data. See patterns and trends. understand shopper behavior, and communicate insights clearly. You become unstoppable. Retailers listen differently. They trust you more. They invite you into conversations that shape the future of the category. You're an unequal seat at the table. This is also the exact strategy I've used in my entire career to push big brands around and to give my clients an unfair competitive advantage. I drill deeper into specific strategies or different podcast episodes.

7:07There's a wealth of information with practical applications just waiting for you to uncover. This is how you design a simple retail influence plan with step-by-step action steps that you can take over the next 90 days to deepen retail relationships and unlock more doors. Tomorrow in episode 289, we'll take the next step and talk about how to build a fact-based selling story that retailers can't ignore, the practical structure you'll use again and again. Make sure you subscribe. Share this episode with a founder who feels overwhelmed by data. This will give them hope. Download the free series guide to go deeper into these strategies.

7:44Your brand deserves this level of clarity. Your customers deserve a leader. Let's keep climbing together. For additional inspiration, listen to the following podcast episodes. Episode 35, Sales Extend Beyond Retailer Shelves for Brands. With Chuck Muth with Beyond Meat. In this episode, we talk about how Beyond Meat uses the best strategies that mainstream brands rely on to dominate their category. This podcast validates exactly what we've been talking about, the power of data analytics and fact-based selling, and the importance of knowing your core customer. And then listen to episode 54, Insider Secrets to Getting on the Shelf with Retailers with Mathis Martinez, formerly with Kroger.

8:25This is one of my most popular podcast episodes. Mathis shares a wealth of information on this podcast and we talk exactly about what Kroger expects from brands that they work with and how you need to differentiate your brand and help your brand stand out on a crowded shelf. This is exactly what we've been talking about through this entire series. In this podcast episode, Mathis validates the strategies and tells you exactly how to use them as you work with any retailer. And then listen to episode 92, 2. Plant-based, the hottest trend in retail you should leverage. With Dave with Plant-based Solutions.

8:59What's behind the hottest trend in retail? Dave is the leading thought leader in the plant-based community. His insights are in demand. Plant-based products are the hottest trend in retail. However, retailers don't know how to merchandise them effectively to make them easier for your customers to find and buy. This is where your data analytics are so critically important. But none of the databases accurately code the data the way your customer shops. This is something we talk about on the podcast episode, along with strategies to help you get around this. These strategies work across all product niches as well.

9:32And then listen to episode 199, How to Keep Your Brand Alive Today and Tomorrow with Andrew with Big Orange Productions. This is actually one of the audit recordings from our free webinars. Andrew is one of the most brilliant sales managers in the industry. His insights will teach you exactly what you need to know and help your retailer partner remain relevant and keep customers coming back again and again. Andrew shares his unique perspective from working with hundreds of brands across all categories and all retailers. Andrew's insights are priceless and they will give you the edge that you deserve.

10:05Tip of the day, knowledge is power, especially in this industry. If you want to compete at the higher level, you need to adopt advanced strategies big brands you learn. This is how you level the playing field and even gain the edge that you deserve. Thank you for listening. This episode has a company video with illustrations and information I can't share in an audio podcast. You can watch it at retailsolve.com slash 30 day challenge. You can get the show notes for this episode by going to retailsolve.com slash session 288. Tomorrow's episode is how to use fact-based selling for a competitive edge.

10:40This episode we'll build on today's conversation. Want more sales? How to profitably scale a food business today, tomorrow, and beyond. Here's this week's free downloadable guide. The 30-Day to Prosperity Workbook is a companion to the 30-Day Challenge. This retail-solve blueprint will teach you what you need to know to confidently grow and scale your brand, build a connected community of loyal evangelists, and multiply your brand's impact, sales, and profits. Every slight improvement means more runway for sales growth, higher brand evaluations, better terms when negotiating with investors, fuel for more innovation, greater support for mission-based causes, and much more.

11:16Thanks for joining us today. Please reach out and share your most pressing questions, and I'll do my best to get you the answers that you need on future episodes, including expert advice from CEOs and industry thought leaders. Comment, leave your questions, and get this week's free downloadable guide and the show notes at retailsolve.com session 288.

From the publisher

288. Most brands look at data—but very few know how to use it. In Day 16 of 30 Days to Profitable CPG Growth, I explain why surface-level metrics and canned dashboards fail to create real advantage. You'll learn how to spot hidden patterns, translate data into shopper-led insights, and use analytics as a roadmap for future sales and profits. This episode shows how true data literacy helps you stop guessing, earn retailer trust, and compete at a higher level—without drowning in spreadsheets.

To compete at a higher level in the natural channel, brands must master data analytics beyond surface-level metrics. This involves understanding shopper behavior, identifying category gaps, and using data to validate problems and propose solutions. By doing so, brands can earn retailer trust, influence category decisions, and future-proof their business.

Action step: identify 3 numbers that drive action: contribution, basket, retention.
What metric do you wish you had weekly?

For additional inspiration listen to the following Bulletproof Your CPG Brand podcast episodes:

🎙️ 35 Sales Extend Beyond Retailer's Shelves for Brands, Chuck Muth with Beyond Meat

🎙️ 54 Insider Secrets To Getting On Shelf with Retailers, Mathis Martines with Enlightened, Formerly Kroger

🎙️ 92 Plant Based – The Hottest Trend In Retail You Should Leverage, David Benzaquen with Plant Based Solutions and Ocean Hugger Foods

🎙️ 199 How To Keep Your Brand Alive Today And Tomorrow, Andrew Therrien with Sampler

 

Day 16 of the Free 30 Days to Profitable CPG Growth

Tip of the day: Knowledge is power - especially in this industry. If you want to compete at a higher level you need to adopt the advanced strategies big brands rely on. This is how you level the playing field and even gain the edge you deserve!

You can get the episodes free guide and todays show notes at: RetailSolved.com/session288

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