Fox News vs CNN | Cable Clash | 2

21 Aug 2024 · 40 min

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Podcast Episode Summary: Fox News vs CNN | Cable Clash

Podcast Overview Title: Business Wars Description: Business Wars portrays the competitive battles between various companies, revealing the stories behind their strategies, successes, and failures. Hosted by David Brown from Wondery.

Episode Details Episode Title: Fox News vs CNN | Cable Clash Air Date: January 1996 Description: The episode covers the launch of Fox News in 1996, the challenges posed by CNN and Time Warner, and the escalating tensions between the two news giants.

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Key Themes and Discussions

The Launch of Fox News

  • Rupert Murdoch and Roger Ailes:
  • Murdoch positions Fox News as a response to an expanding appetite for news that affects viewers personally.
  • Initial budget for Fox News set at $80 million, significantly less than CNN's.

Initial Challenges

  • Time Warner's Resistance:
  • Time Warner attempts to block Fox News from entering major markets, fearing competition.
  • Murdoch seeks assistance from New York Mayor Rudy Giuliani to confront Time Warner.

Strategic Negotiations

  • Meeting Between Murdoch and Malone:
  • Rupert Murdoch approaches John Malone, a powerful cable provider.
  • Malone’s interests were tied to CNN, complicating negotiations for Fox News distribution.
  • Offer to Malone:
  • Murdoch proposes a deal for Malone to carry Fox News, offering substantial financial incentives.
  • Malone opts for MSNBC, which poses a setback for Fox.

Escalating Tensions

  • Public Relations and Legal Battles:
  • Fox News launches a public relations strategy to depict itself as a victim of Time Warner's monopolistic practices.
  • Legal action ensues, with News Corp filing an antitrust lawsuit against Time Warner.

Political Alliances

  • Influence of Political Figures:
  • Roger Ailes uses support from Republican politicians, including Giuliani, to pressure Time Warner.
  • The relationship between media and political power is highlighted.

Ratings and Audience Dynamics

  • Clinton-Lewinsky Scandal:
  • The scandal provides a turning point, resulting in significant viewership growth for Fox News, aiding its rise in the ratings.
  • CNN’s credibility is called into question following issues with its reporting on Operation Tailwind.

Media Competition

  • Diverging Strategies:
  • CNN aims to be perceived as an impartial news source while Fox News focuses on appealing to conservative viewers.
  • The dynamics of their respective programming lead to fluctuating ratings based on current events.

Conclusion and Impact

  • Significance of News Events:
  • Key events like the 2000 presidential election and 9/11 reshape the landscape of cable news.
  • The ongoing rivalry between Fox News and CNN reflects broader trends in media, politics, and public opinion.

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Key Takeaways

  • The competition between Fox News and CNN exemplifies the fierce battles in media, driven by strategic decisions, political affiliations, and audience engagement.
  • Major news events can drastically alter viewer dynamics, impacting ratings and shaping public perceptions of credibility.
  • The episode illustrates how personal rivalries and corporate strategies intertwine in the landscape of contemporary news broadcasting.

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Closing Remarks This episode of Business Wars provides a detailed look at the aggressive tactics employed by Fox News to establish itself in a market dominated by CNN, highlighting the intricate interplay of media, politics, and public opinion.

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Transcript

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0:08January 1996, Midtown Manhattan. In the News Corp offices, Roger Ailes grins for the cameras. A month ago, he looked finished. His career at NBC over, his days as a Republican advisor fading in the rearview mirror. But then, Rupert Murdoch called. Now, he and Murdoch are side by side before a crush of reporters, and they're announcing the creation of the Fox News Channel. Murdoch explains the rationale for his move into 24-hour news. The world's changing faster and faster. Whether through technology or politics, there's more news affecting everybody every day. The appetite for news, particularly news that explains to people how it affects them, is expanding enormously.

0:56Murdoch tells The Room Fox News will launch within the year. It will have an annual budget of$80 million. What he doesn't say is that's less than a quarter of CNN's. Ailes jumps in next, eager to make clear that Fox News' meager budget won't hold it back. I've always admired Mr. Murdoch's ability to get things done, move quickly, and act entrepreneurially. When everybody says you can't do it, you get up the next day and find that Rupert Murdoch has done it. A reporter raises his hand. Mr. Ailes, both you and Mr. Murdoch are known for your political conservatism. Will your channel be objective?

1:35The Fox News channel will not be anything other than objective. I've been out of politics for several years now. Another reporter throws a question, checking his notes as he goes. A question for Mr. Murdoch. Ted Turner, the man who founded CNN? Yeah, I'm aware of Mr. Turner. Oh, yeah, of course. Well, do you have a response to his recent assertions that you are a schlockmeister and that he will squish Fox News like a bug? Am I a schlockmeister? Hmm. If your idea of schlock is the X-Files, NFL telecasts, and the Simpsons, then yes, yes, I guess I am. We do, however, draw the line at professional wrestling and brown-nosing foreign dictators.

2:23Murdoch's swipe at Turner's WCW wrestling promotion and his visit to Cuban dictator Fidel Castro hits home. But Turner's armed with more than insults. Turner Broadcasting is now part of Time Warner, a media conglomerate that owns one of the nation's largest cable TV providers. And it's about to stop Fox News entering into its customers' homes. It's a move that will freeze Fox News out of New York and other major TV markets. And unless Murdoch can find a way to force Time Warner to back down, Fox News will never reach critical mass. and his news network will be finished before it even really started.

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4:50From Wondery, I'm David Brown, and this is Business Wars.

5:17On the last episode, Ted Turner defied the doubters and turned CNN into a profit machine. Rupert Murdoch struggled to get Fox News off the launch pad, and NBC teamed up with Microsoft to create MSNBC. Now, Fox News is readying for launch with a plan to offer talk radio with video. But CNN owner Time Warner is moving quickly to shut it down. This is Episode 2, Cable Clash.

5:53June 1996, New York City. In a room with commanding views of Manhattan, two media titans sit at opposite ends of a long conference table, sizing each other up for the battle to come. At one end is Rupert Murdoch. At the other end is John Malone, the square-jawed boss of the most powerful cable TV provider in America. Malone's company, TCI, provides cable TV to 10 million households. Murdoch needs Malone to bring Fox News to those homes. But Malone also owns a stake in CNN owner Turner Broadcasting. The two men don't trust each other either. Murdoch wants to create a satellite TV service so he can bypass gatekeepers like Malone.

6:39Malone wants to keep Murdoch under his thumb. Rupert, I don't want another news network. My subscribers don't either. They're already paying 32 cents a month for CNN, and starting next month, they'll have MSNBC, too. Murdoch knows this. Cable providers only have space for so many channels. It's one in, one out. And there's little sign that the public is clamoring for more news. That's why we're willing to pay more than$10 per subscriber up front. That's$100 million for you just waiting to be picked up. But we still have to pay to carry Fox News. Yes, but in effect, you get Fox News for free for three years.

7:20After that, if you're not convinced of its value, you can remove it. Malone's stony expression doesn't shift. It's harder to take something away than to add it. Even if only a small group of his customers watch Fox News in two years' time, those few will be upset at losing it. Maybe even enough to switch cable providers. The capacity issue remains. Adding Fox News means removing a channel that actually has viewers. It will have viewers. There's a clear opening for a network that's more sympathetic to conservative viewpoints. I agree. But I don't make business decisions based on my personal sentiments.

8:00Neither do I. But you're still here, in this room. So there must be a deal to be done, eh? Why don't you just tell me what it is you want? My company owns 21 % of Turner Broadcasting. CNN's interests are aligned with my interests. Murdoch nods. He now sees what Malone wants. He wants a way to win no matter what the outcome of the news wars is. Okay, John. Then what if we offer you an option to buy 20 % of Fox News? Malone accepts Murdoch's offer and clears space for Fox News on TCI's systems by dropping the Lifetime channel. For months, Fox News' ability to reach viewers had hung in the balance.

8:46Now, it'll debut in millions of homes. Other cable operators soon follow Malone's lead, taking Murdoch's cash offer to add Fox News to their customers' packages. But one provider isn't swayed. Time Warner Cable. It's the cable provider that dominates New York, the nation's top TV market. Fox News can't afford not to be on its systems. But with CNN about to become part of Time Warner, it's got little reason to help Fox's upstart news channel.

9:27September 1996, Time Warner headquarters, Columbus Circle, Manhattan. In his office, Time Warner CEO Jerry Levin huddles with the top executives from the company's cable arm. After a year-long investigation, the Federal Trade Commission approved the merger of Time Warner and Turner Broadcasting. But its approval comes with conditions, one of which is that Time Warner Cable adds at least one rival to CNN to its cable systems. So now Time Warner must choose whether to deliver MSNBC or Fox News to its 12 million cable subscribers. Fred Dressler, Executive Vice President of Programming at Time Warner Cable, weighs the choice.

10:10Burdock's offering us$125 million, but I have concerns about Fox News' programming. Roger Ailes won't tell me anything about its programming plans and makes me wonder about the quality. Another Time Warner Cable executive nods. I agree. I've watched Ailes' straightforward show on America's Talking. Awful, awful stuff. If that's what Fox News is going to serve up, we don't want it. Even if the programming is better, Fox News could be a public relations disaster. To carry it, we'd need to drop an existing channel. But look what happened when TCI said it's replacing Lifetime with Fox News. Customers held protests in Houston and Eugene.

10:52Levin presses his palms together in thought. What if Fox News took MSNBC's slot? I know MSNBC's already broadcasting, But, you know, we haven't settled our dispute with NBC about its decision to replace America's talking with MSNBC without first consulting us. So that could give us a reason to remove MSNBC and go with Fox instead. I don't think so. NBC will sue us if we don't allow them to turn America's talking into MSNBC. They've already threatened to block our ability to retransmit NBC. No MSNBC could mean no Seinfeld. Customers would freak. So you're saying we have to go with MSNBC and leave Fox out on the cold?

11:38There is a third option. We could carry them both. MSNBC in some markets, Fox News in others. That way we can take the cash they're both offering. It'd be Time Warner Cable's best year yet. Huh. That's interesting. Well, let's bring Ted in on this. I want his take on that idea. A few moments later, Ted Turner joins the meeting on a speakerphone from Atlanta. Hey, Ted, thanks for joining us. We're talking about the FTC's demand that we carry another news network. One thought is that we carry both MSNBC and Fox News. Are you crazy? You don't have to be a rocket scientist to figure out that when you've got Microsoft and NBC on one side and Murdoch on the other coming at you, that's going to have a major effect on CNN's ratings, volume, profitability.

12:31What you need to do is delay signing with either of them long enough for them to melt away. Come on. Ted, the FTC won't allow us that luxury. We have to take at least one. But if we carry both and only make one of them available in each market, they'd both struggle to reach critical mass against CNN. Ah, it's too risky. Still gonna damage CNN. And if you give a channel to Fox News, it'll further delay the rollout of the cartoon network. Come on, you need to think long-term here. Okay, okay. Thanks for the input, Ted. After Turner hangs up, Levin looks at the Time Warner cable team. He's made his mind up.

13:19The next day, News Corp headquarters, Midtown Manhattan. In his office, Rupert Murdoch shakes the hand of his visitor, Time Warner Chief Jerry Levin. Behind him, heavy rain pelts the windows. Thank you for coming to see me, especially in this weather. Please sit down. Levin settles into one of the comfortable armchairs, arranged around a coffee table laden with the latest editions of Murdoch's newspapers. Murdoch sits directly opposite. So, Jerry, have you made a decision about Fox News yet? Yes, that's why I'm here. We've decided to carry MSNBC and hold on carrying Fox News for now. It's just a question of channel capacity.

14:01MSNBC has the advantage of replacing America's talking. Murdoch nods, then stands. I understand. Well, I do appreciate you coming to tell me in person. Murdoch waits for Levin to leave, and then picks up the phone to Roger Ailes, the head of Fox News. Roger. Jerry Levin just dropped by. Time Warner's not going to carry Fox News. He's taking MSNBC instead. Those backstabbers. We had a deal with him, ready to sign. Yeah, I suspect Ted Turner had a hand in this. Levin claims it's about channel capacity, but I don't believe that for a minute. No, and I agree. This has Turner written all over it. He killed ABC's first attempt to start a news network back in the 80s.

14:47The guy fears competition. Yeah, but we need distribution in New York. Without it, Fox News' numbers don't work. It'll also be invisible to much of the advertising industry. Ailes' political strategist instincts kick in. Rupert, if Time Warner wants a war, then let's give him one. We make this a story. Fox News, the newcomer, being crushed by Ted Turner. We're fighting for justice and free speech. He's a monopolist. He's scared of competition. He's trying to deny the American people a choice. That's how we play this. And we bang that drum until Time Warner caves in.

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18:10October 7, 1996, New York City. Roger Ailes barrels into City Hall, head down, ready to inflict damage. Fox News launched this morning. He should be in its newsroom, directing its first steps. Instead, he's come here to clobber Time Warner. It's been three and a half weeks since Time Warner refused to deliver Fox News to New Yorkers. Now, he and Rupert Murdoch are fighting back with help from their pals in the Republican Party, including New York Mayor Rudy Giuliani. Today, a city committee is holding a hearing on the merger of Time Warner and Turner Broadcasting. The committee can't overturn the merger, but it can order a review of Time Warner's lucrative franchise to supply cable TV in New York.

18:59It's a franchise worth a half a billion dollars, and Ayles hopes the threat of losing it will make Time Warner change its mind about Fox News. Ayles enters the room, sits in front of the Republican-dominated committee, and reads out his prepared statement. An hour ago, Prime Minister Benjamin Netanyahu appeared on Fox News Live from Israel. His opening words were, and I quote here, We need more news. More news means more accuracy. But right now, in this city, Time Warner stands in the way of that. Why? Because it fears direct competition and because of the personal animosity that its vice chairman, Ted Turner, bears toward Rupert Murdoch.

19:41Ailes pauses to make eye contact with the committee members. Fox News is the only channel that can break CNN's monopoly. MSNBC isn't a true competitor. New York City is the heart of America, and Time Warner's trying to stab it in the heart. This city now has a cable czar who tells New Yorkers what they can and cannot see. Unfortunately, that cable czar lives in Atlanta. His name is Ted Turner. Statement delivered. Ayles waits as the committee's chair confers with his colleagues, then turns to him. Mr. Ailes, thank you for coming here on what must be a very busy day for you. We have no questions.

20:26Ailes leaves with a smile on his face. But his attack's only getting started. In the days that follow, News Corp ups the pressure. It files a$1.8 billion antitrust suit against Time Warner. Its New York Post newspaper drops CNN from its TV listings pages. Republicans diss Time Warner in public, arguing that Fox News is the conservative antidote to liberal bias in the news media. They have 75 channels. If you can't find one that has a 24-hour worldwide news operation that's headquartered in New York, there's something dramatically wrong. Then, Mayor Giuliani tries to force Fox News onto Time Warner cable.

21:14As part of its franchise to supply cable TV in New York, Time Warner gave the city five channels to use for government programming. So Giuliani declares he will give one of those channels to Fox News. The move blindsides Time Warner, but it's not about to be bullied by Murdoch's gang. It responds by suing New York City for trying to shove Fox News onto its cable systems.

21:46October 18, 1996, Manhattan. In an 8th Avenue law office, Ted Turner slouches back in his chair as he gives a deposition for Time Warner's lawsuit against New York City. Now here's how it works. Rival cable networks jockey for distribution. Cable operators play them off against each other to get the best deal. Whoever doesn't get the deal gets left out in the cold. That's just the way the game is played. One lawyer leans forward. And that's what happened when Time Warner said no to Fox News? Yeah. The only difference this time is that Murdoch has paid off some powerful Republican politicians. I was just appalled he bought the government of New York.

22:26I can understand him doing it in England or Australia or China, but here? In New York? Ha. That surprised me. Another lawyer peers over his glasses at Turner. Mr. Turner, do you feel personal animosity toward Mr. Murdoch? Turner springs up right in his seat. Yeah, yeah, I do. I have no respect for him. He's a pretty slimy character. You know, he uses the news media to advance his own personal position. He's dangerous. His journalistic credentials are a joke. He's a disgrace to journalism. But Turner's personal attacks on Murdoch are about to be met in kind. The following Monday, the New York Post runs a story headlined, Is Ted Turner Nuts?

23:11In the story, the Murdoch-owned paper raises doubts about Turner's mental health and notes he took lithium for depression. Then, as Turner watches the Atlanta Braves play in the World Series at Yankee Stadium, Fox News takes to the skies. It gets a plane to circle the stadium while trailing a sign that reads, Hey, Ted, be brave. don't censor the Fox News channel. But then, Murdoch suffers a setback. The U.S. District Court rebukes Mayor Giuliani's administration for attempting to violate Time Warner's First Amendment right to choose what channel it carries on its cable systems. Giuliani's plan to force Fox News onto Time Warner is dead in the water.

23:55So News Corp switches tactics. It threatens to pull the Fox broadcast network from Time Warner cable. a move that would leave cable subscribers without The Simpsons or the Super Bowl. But Time Warner doesn't budge, and Fox doesn't withdraw its threat. It's a deadlock.

24:21It's July 1997, and in Idaho, the annual summit of media power players is underway in Sun Valley. and in an upmarket resort restaurant. Murdoch's having lunch with Time Warner CEO Jerry Levin. Murdoch takes a sip of wine, then gets to the reason he asked Levin to lunch. I would like to resolve the disagreements between our companies. It's hurting us both. It could threaten the Prime Star deal. Levin raises an eyebrow. Prime Star is Time Warner's satellite TV service, and it's trying to buy News Corp's rival service, American Sky Broadcasting. Is that a threat or a concern of yours? Maybe both.

25:03But you and I want the American Sky Broadcasting deal to go without a hitch, right? Settling our dispute about Fox News would help ensure that. Settle? I'd like to remind you that the courts have repeatedly backed our right to choose what we put on our cable systems. Huh. So what exactly are you asking for anyway? Well, it's just what we've always wanted. Fox News on Time Warner Cable. Not instantly, of course. Maybe you put it in 3 million homes by October, then another 5 million by 2001. Our capacity remains a challenge. We need to drop a channel to make room for Fox News. I'm reliably informed that Mayor Giuliani's administration would be willing to forfeit one of New York's public channels were you to drop your lawsuit against the city.

25:50Okay, but we'd still want launch fees and$10 per subscriber isn't enough. I want$25. Murdoch eyes Levin. The price for getting Fox News on Time Warner Cable just went up from$80 to$200 million. But Murdoch's playing the long game. We're willing to discuss that. If I can keep a minority stake in the satellite TV business. Well, only if it's a non-voting stake. Of course, of course. So, we have a deal? Levin raises his glass. Yeah, we have a deal. Murdoch leaves Sun Valley victorious. The cost of the war exceeded expectations. But Fox News is no longer held back by distribution. Now, it has to find a way to convince audiences to watch.

26:44To do that, it needs a news event that can showcase the Fox News difference. Something as gripping as any soap opera. something that runs for months, like the Gulf War or the O.J. Simpson trial, both of which sent CNN's ratings through the roof.

27:08January 1998, Manhattan. In his chauffeured car, Roger Ailes is on his way to the Fox News office when his car phone rings. Roger Ailes. Roger, John Moody. Moody is Fox News' senior vice president of news. What's up, John? A story appeared on the Drudge Report website overnight. It claims Newsweek spiked a story about the president having sex with a 23-year-old intern. Should we run it? Ailes feels a thrill. A sex scandal about Bill Clinton is perfect. Fox News could paint the Democratic president as an immoral adulterer while serving up the salacious details audiences crave. But the Drudge Report trades in D.C.

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27:52gossip, and their words, not enough. No, don't run with it yet. Only run it if you get it from multiple sources. CNN also holds the story. But after a week of mounting questions, Clinton publicly denies having sexual relations with Monica Lewinsky. And the story goes supernova. CNN, MSNBC, and Fox News fill their airtime with the story. They all know it's a ratings magnet. Potentially damaging cloud is hanging over the White House this morning. CNN has confirmed that Whitewater counsel Kenneth Starr has been granted permission to expand his investigation. He will be looking into new allegations that President Clinton had an affair with a former White House intern and then urged her to lie about it.

28:40A Clinton bombshell. The president faces a new scandal that is rocking the White House. But Fox News has an edge in the battle to hook viewers. As a result of its original vision as talk radio with video, Fox News has more opinion programming than its rivals. And that makes it a go-to for viewers wanting hot takes on what went down in the Oval Office. One of the other ways in which this gets humanized is the relationship with the president and his family. I want to pop up yet another Fox News opinion dynamics poll question about whether Mrs. Clinton knew about this. Does she believe that her husband had sex?

29:1865 % say yes, 17 % say no. But Mara, you've got a different insight on this. I think, look, this is also one of the complete unknowables. I mean, no, what does that mean? Does she know in her heart of hearts? Does she know, meaning that he told her about it? I don't think we'll ever know that. So while every news network sees its audience swell, it's Fox News that grows fastest. And in January 1999, it pulls ahead of MSNBC. It's gone from a distant third to the new number two And now it's gunning for CNN But CNN's not asleep at the wheel It's got a plan to shoot this fox Trouble is, it's plans about to backfire

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32:24June 1998, Atlanta. In a downtown restaurant, CNN chairman Tom Johnson picks at his lunch as he confides in a colleague. I'm nervous about this Operation Tailwind story. I just don't think we've got it. Operation Tailwind was a secret U.S. military operation during the Vietnam War, and CNN's been investigating it for eight months. The story's slated to kick off CNN's new nightly show, Newsstand. Johnson's got a lot riding on Newsstand. It's backed with an annual budget of$27 million, and will deliver in-depth reports made in collaboration with Time Warner magazines like Time and Entertainment Weekly.

33:07Johnson's colleague looks at him, concerned. The report on Operation Tailwind is called the Valley of Death, and there's no doubt it'll make waves. And that's because it claims the operation used a chemical weapon against American defectors in Laos. Tom, a news release about the show's going out in an hour. Look, if you have doubts about the story, you should pull the plug immediately. No, no, everybody's looked at it. Everybody says it's okay. The team is experienced. The general counsel signed it off. Perry Smith gave it the thumbs up too. Johnson's colleague relaxes a bit. Perry Smith is a retired Air Force major general who advises CNN on military matters.

33:47All right, but there's no harm in pressing pause if you're worried. Johnson shakes his head. He's not the kind of boss that marches in and overrules people. He prefers to trust his team and make decisions by consensus. Besides, he needs Newsstand's debut to make an impact. Fox News is rising fast on the back of the Clinton-Lewinsky scandal, and CNN needs to counter that. He's already modernized the channel's look, hired more big-name correspondents, and introduced more regular shows to give people reasons to watch when there isn't a breaking story. But Newsstand is the centerpiece of CNN's counterattack.

34:28The idea is that CNN works with Time Warner publications like Time and Fortune magazines to deliver agenda-setting exclusives that pull in viewers. Johnson is convinced it's the way to counteract Fox's more opinion-heavy programming. So Johnson ignores his gut instinct. But just a few hours from broadcast, CNN's military advisor Perry Smith calls him. Tom, you got to pull the Valley of Death documentary. I've asked around, talked to folks with the inside track. They're telling me this Tailwind story's just not true. You're about to make a huge mistake. Johnson passes Smith over to the show's producers.

35:05But instead of pulling the story, they decide the Pentagon must be leaning on Smith to try and stop the story being aired. They've investigated this for months. They believe in what they've got. And that evening, the valley of death goes out. Tonight, newsstands, CNN in Time, breaks the story of Operation Tailwind. Based on eight months of reporting and interviews with more than 200 people, Peter Arnett has the details of a raid into Laos. According to U.S. military officials, a combined American special operations team used nerve gas on a mission to kill American defectors. The story makes a splash, but not the kind CNN wanted.

35:45Criticism pours in from the U.S. military. CNN's reporting and fact-checking comes under sustained fire. and Johnson is accused of putting ratings before facts. With its reputation on the line, CNN announces an independent investigation into the story. The investigation finds the story doesn't stand up, forcing CNN into a climb-down that it airs on its network. CNN is retracting a story on Operation Tailwind. According to the report, the United States used nerve gas during the Vietnam War on American defectors. Two producers of the report say they've been fired. A third has resigned. The mess dents CNN's credibility.

36:28And with Fox News pulling in viewers with its Clinton-Lewinsky coverage, CNN's ratings dropped 10 % in primetime. But just when CNN looks most vulnerable, Fox News' growth engine also runs out of gas.

36:51March 1999, Manhattan. Roger Ailes stomps through the Fox Newsroom. It's been a month since the Senate rejected the attempt to impeach Clinton for lying under oath and obstructing justice. The decision has taken the heat out of the Clinton-Lewinsky scandal, and the ratings boost did deliver. Now, NATO airstrikes in Kosovo are topping the headlines, and Fox News' ratings are nosediving. Ailes bursts into the office of John Moody, senior vice president of news. He gestures at the muted TV on the wall. On it, Fox News is showing footage from Kosovo. You gotta stop running this bulls**t. How much are we spending on this?

37:32Who the hell even gives a s**t about Kosovo? Moody crosses his arms. He used to be a foreign correspondent for Time magazine. U.S. personnel are serving in Kosovo. It might not deliver world-beating ratings, but this is news, real news. He glares at Ailes. You done? We'll all be done if you don't find a story that people give a s*** about soon. MSNBC's overtaken us in the ratings again. But while the war in Kosovo hammers Fox, it plays to CNN's strengths. CNN's global network of news bureaus means deeper coverage of world events. And that's lifted ratings 95%. And the ratings rollercoaster underlines the biggest challenge facing both CNN and Fox News.

38:20Viewer interest depends on what's leading the news cycle. Fox News thrives when the agenda focuses on discussions about drawn-out domestic scandals. But CNN's got the edge when it comes to stories that make the world turn. Trouble is, neither of them can control the news.

38:44It's June 2000, and in the Phillips Arena in Atlanta, Ted Turner walks on stage to a standing ovation from 15 ,000 people. It's CNN's 20th anniversary party, and the Time Warner vice chairman is taking a moment to reflect on what he's achieved. Since CNN began, his hair's turned snow white, and the news channel he founded has conquered the world. Turner raises his hands to shield his eyes from the arena lights, and get a better look at CNN friends past and present who've come to celebrate. Wow. We don't have this many people here for basketball games. When CNN started, we were in just 1.7 million U.S.

39:29homes. Today, we're a button press or two away from one billion people. You know, I always thought it'd be a big business, but I didn't know it'd be this successful. I guess we've done extremely well. But I risked everything at every turn in the road, so I deserve it all. Turner leans into the microphone. Since Time Warner took over his company, he's found himself sidelined, but today he wants to bathe in his achievements. They all laughed when I started CNN. But all my life, people kidded about me. When I told them I was going to be a champion, people laughed. They laughed when my father died and I took over his billboard business.

40:10I'm used to people laughing. People laughing just makes me dig in and work harder. It's a good incentive. And I bet those folks aren't laughing now. But behind the cheers, a growing sense of unease now stalks CNN. It still leaves the news pack with an average of 225 ,000 households watching daily. MSNBC trails with 130 ,000, just 10 ,000 households ahead of Fox News. But the year 2000 is a presidential election year, and that's the news network equivalent of the Olympics. During the last election season, Fox News and MSNBC had barely started. Now, they want to use the campaign to attract new viewers.

40:57CNN and Fox have wildly different visions of how to win over election audiences. CNN wants to sell itself as the news network of record, an impartial source of facts. But Fox News is targeting a different market. It wants to attract conservative viewers who feel their views don't get a fair shot on rival channels. Fox's strategy of targeting viewers who want something different soon pays off. As the campaign gets underway, it pulls ahead of MSNBC again. Then, on election night, Fox News gets an unexpected gift. Republican candidate George W. Bush wins in Florida by fewer than 2 ,000 votes. The narrow result prompts a recount that also decides who becomes president and sparks a legal showdown between Bush and his Democratic opponent, Al Gore.

41:55Fox News seizes upon the drawn-out battle about who won the election to show how it differs from its rivals. While CNN and others stick to the line that the election hangs in the balance, Fox commentators attack the Democrats for refusing to accept the recounts. The move sends ratings soaring. That November, Fox News averages more than a million viewers in prime time, leaving MSNBC a distant third. But CNN's still way out in front, with 1.6 million viewers. Then comes a news event no one expected.

42:41September 11th, 2001, 8.49 a.m., CNN Center, downtown Atlanta. Ted Turner's in his office within the news channel's headquarters, trying to push through the jet lag from his recent trip to Australia. In the corner of the office, a TV shows CNN with the volume down. As he sifts through the latest memos on his desk, he notices the image on the screen change. He looks up to see the twin towers of the World Trade Center in New York. The North Tower is on fire with a huge hole punched in its side. He hunts for the remote control to turn up the volume while trying to wrap his head around what he's seeing.

43:21But then he sees a passenger jet appear in the shot and slam into the other tower. Turner freezes. and stares at the horror unfolding live on CNN. This is clearly no accident. It's a new Pearl Harbor. America is under attack. And soon tens, no hundreds of millions of viewers, will be turning to 24-hour news for information. Turner races out of his office towards the CNN newsroom. At the same time in Manhattan, Fox News chief Roger Ailes takes the elevator to the basement level and hurries into the network's glass-walled war room. The war room is the heart of the Fox News operation, a place where decisions are made about what stories will make it to air.

44:09But today, there is only one story. The men and women in the room stop and look at Ailes as he enters, half wondering if he's going to admonish them for being four minutes behind CNN and getting the footage of the Twin Towers on air. But he's not here to attack. He's here to rally his troops. This is an attack on our country, and we're all Americans. We forget that sometimes. I don't care who has the better tape, us, CNN, ABC, someone else. What's important today is that the story is told in an accurate and fair manner. Hales pauses and looks again at his war room. Our country is at war, but we will beat the enemy until they are a quivering mass of jelly.

44:54We are going to win this war. The team can't tell if he's talking about the terrorists or CNN. But deep down, they know he means both.

45:19From Wondery, this is episode two of Fox News vs. CNN for Business Wars. We've used many sources preparing for this season, including Call Me Ted by Ted Turner, The Loudest Voice in the Room by Gabriel Sherman, One Scandalous Story by Marvin Kalb, and Crazy Like a Fox by Scott Collins. A quick note about the recreations you've been hearing. In most cases, we can't know exactly what was said. Those scenes are dramatizations, but they are based on historical research. I'm your host, David Brown. Tristan Donovan of Yellow Ant wrote this story. Research by Marina Watson. Our senior producers are Karen Lowe and Dave Schilling.

45:53Our producers are Emily Frost and Grant Rutter. Sound design by Josh Morales. Fact-checking by Will Tablet. Our coordinating producer is Desi Blalock. Our managing producer is Matt Gann. Our senior managing producer is Ryan Lohr. Our executive producers are Jenny Lauer-Beckman and Marshall Louis for Wondery.

46:39Wondery. American Scandal. We bring to life some of the biggest controversies in U.S. history, presidential lies, environmental disasters, corporate fraud. In our latest series, three teenage boys are falsely accused of a vicious triple homicide. But their story doesn't end with their trials or convictions. Instead, their plight will capture the imagination of the entire country and spark a campaign for justice that will last for almost two decades. Follow American Scandal on The Wondery App or wherever you get your podcasts. You can binge all episodes of American Scandal The West Memphis Three early and ad-free right now on Wondery Plus.

From the publisher

It's 1996 and Fox News is getting ready to launch, but when CNN owner Time Warner tries to block it, Rupert Murdoch seeks help from New York mayor Rudy Giuliani. Then, a scandal rocks the White House and proves to be a ratings magnet for both channels. And CNN takes a major hit when its reporting comes into question. 


Listen to Business Wars on the Wondery App or wherever you get your podcasts. Experience all episodes ad-free and be the first to binge the newest season. Unlock exclusive early access by joining Wondery+ in the Wondery App or on Apple Podcasts. Start your free trial today by visiting wondery.com/links/business-wars/ now.


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