Expo West Extravaganza!

12 Mar 2024 · 16 min

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CPG Week Podcast Episode Notes: Expo West Extravaganza!

Episode Overview Podcast Title: CPG Week by BevNET & Nosh Episode Title: Expo West Extravaganza! Release Date: [Insert Release Date] Duration: [Insert Duration]

This episode focuses on the preparations and strategies for attending the Natural Products Expo West, an important event in the packaged food and beverage industry. The discussion covers practical tips for navigating the event, insights on trends, and reflections on past experiences with celebrity encounters at the Expo.

Key Participants

  • Monica Watrous: Managing Editor of Nosh
  • Jeff Klineman: Editor-In-Chief of BevNET
  • Brad Avery: Senior Reporter
  • Lukas Southard: Senior Reporter

Episode Highlights

Introduction and Preparations

  • Jeff's Preparation Tips (0:35)
  • Emphasis on both mental and physical preparation for the event.
  • Importance of comfortable footwear and stamina for long days on the floor.
  • Brad's Planner Strategy
  • Utilizes tools like Asana for organizing booth visits.
  • Stresses the need to be punctual and aware of time management.

Essential Packing for Expo West

  • Items to Bring
  • Phone charger, comfortable shoes, stomach relief (e.g., Tums).
  • A balance between bringing necessary items and not overloading oneself.
  • Nosh’s Unofficial Guide to Expo West
  • A five-part manual covering health tips, etiquette, and strategies for making connections.

Strategies for Exhibiting Brands (6:30)

  • Capturing Attention on the Show Floor
  • Creative tactics like building "crow's nests" for better visibility are discouraged.
  • Instead, focus on engaging with potential buyers effectively and appropriately.
  • Expo Etiquette
  • Importance of being respectful and mindful of others.

Celebrity Encounters at Expo West (9:15)

  • Memorable Interviews
  • Brad shares experiences interviewing celebrities like Katy Perry and Will Smith.
  • Discusses how these encounters relate to marketing pushes for brands.

Trends to Watch at Expo West (11:30)

  • Market Observations
  • Jeff discusses the health of the industry as reflected in brand attendance at the Expo.
  • Brands not participating can indicate financial struggles within the industry.
  • Emerging Trends Highlighted
  • Probiotic and Prebiotic Products: Interest in sodas and drinks that support digestive health.
  • Blood Sugar Management: Brands targeting non-diabetics by promoting lower glycemic impacts.
  • Clean Comfort Foods: Growth in frozen and breakfast foods with clean ingredient lists.

Key Takeaways

  • Preparation is Key: Successful navigation of Expo West requires thorough planning, resourcefulness, and adaptability.
  • Networking Opportunities: The Expo provides a platform for making valuable industry connections, including with celebrities.
  • Stay Informed on Industry Trends: Observing product offerings can give insights into where the industry is headed and which brands are influencing trends.

Conclusion The episode wrapped up with an enthusiastic note about the upcoming Expo West, inviting listeners to stay tuned for further insights and experiences from the event.

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Transcript

Automatic transcript. May contain errors.

0:05Welcome to the CPG Week podcast by BevNet and Nosh, your source for the latest food and beverage industry news. I'm Monica Watrous, Managing Editor of NOSH, here with my co-hosts Brad Avery, Lucas Southerd, and Jeff Kleinman. If you're enjoying the show, please subscribe on your listening platform of choice. On the podcast today, we're discussing everything Expo West. So, Jeff, why don't you tell all of us, since you're our most seasoned Expo goer, how do you prepare for the behemoth that is Expo West? I really think that the best way to prepare is to fly into Anaheim and take a taxi to your hotel, put on clothes and go to the show.

0:54I feel like we've spent a lot of time just concerned about survival. And for some reason this year, it feels like we're really fired up about the show. It's just it feels pretty much like. Like there's a lot riding on it for people this year in terms of preparation. you just put on your shoes and go. It's the question of is it mental preparation or physical preparation because I feel those are also two different things because there's a physical side of it which is this is punishing if you're walking the floor especially like we do and you end up at the end of every day just in pain. Your feet are throbbing.

1:44Yeah, I'm wondering though how have you prepared spiritually, Brad? long meditation conversations with God you know it's it is a lot of just sort of getting your schedule down and trying to know where you're trying to be at any given time and I think that's where having like a planner goes really well I really love using like a sauna to organize which booths I need to hit and I can just check them off once I've done them or you know having specific interview scheduled at a certain time, just paying attention to your phone in between your booth travel when you're walking from one to the next to make sure that you're on top of the time and you know you are in the right hall.

2:29Because when you realize you need to be from the North Hall to Hall E in two minutes, that's not going to happen. Yeah. Time does just disappear there. In saying that, though, you have to make sure that you have all of your proper things with you for that kind of long day. I mean, I know I learned the hard way at my first expo to always have a charger, whatever, an independent charger, because my phone ran out of battery by like noon. And then you're kind of searching around for somebody to give you a charge while you have a conversation with them that you probably didn't want to have and your time could be better spent somewhere else.

3:12So, you know, making sure that you have a, and you guys talked about this as well in the guidebook, you have to be prepared with everything you need, whether it's your Tums for your stomach, the proper shoes, your battery charger. In my case, it's important that you hit the actual convention center with a backpack full of stuff. But not too much stuff because that gets heavy very fast, especially if you're collecting samples and cell sheets as you walk the show floor. That guide you're referencing, of course, is Nosh's unofficial guide, Expo West, which is a five-part manual that we posted on nosh.com.

3:52And it covers everything from how to stay healthy to which social and professional faux pas to avoid on the show floor. And we also tap into the expertise of Adam Spriggs, the founding member of the Angel Group, to discuss how he approaches the floor and how exhibiting brands can capture the attention of investors. So there's a little something for everybody. I'll say one of my key tips for the show that I do every year is find out where the coffee brands are and go get yourself a can of cold brew for the next morning every single time, every single day. And then you just you wake up fresh with a nice cold can of cold brew in the morning.

4:39Yeah, and what Brad's talking about is a little different from Lucas's approach, which is bring everything. I think there's a lot of this idea of what you need the show will provide. Over the years, I've really enjoyed the collegiality of Expo West's attendees. I've been able to charge a phone at Rick's Picks in the past or to actually scavenge cold medicine from my Moe's CMO, Russ Barnett. There are people who are willing to help you in this massive city of natural. You just have to be friendly and talk with them. Let them know your needs. From a more serious point of view, there have been issues with harassment at Expo West in the past.

5:40And I think it's important that people really look out for each other there. And if you see something, say something. And just be careful. Check your privilege. Imagine how what you're saying can affect someone. And be kind to each other. I started attending Expo West in 2014. I've learned a lot in the past decade. about what not to do, which includes not eating too many samples, not picking up too much stuff on the show floor. I always love seeing ways that brands try and draw attention to themselves, not necessarily from the booth. Folks are always being very clever. And I wanted to share from one of my sources her particular way of setting up her booth to make the right contacts.

6:45Step one, find the team member with the best eyesight. You can print out an eye chart and have an office competition. Step two, plant them out in the aisle four feet from the booth to spot the retailer or other key badges from 15 feet out and gently funnel them into your booth with sweeping arm movements and a great three to five word pitch. Step three, have the person at the booth ready with samples and a compelling intro to the product using the language that your consumer and buyers care about. I don't like it. I have a number of expo pet peeves, and that's one of them. Stay behind the booth.

7:37There are enough people in the aisle. We don't need to add to that traffic. I could go on. I know I sound like a curmudgeon, but... I mean, all's fair in CPG and strategy. You got to set the pick when you need to set the pick and screen off when you need to. I think it's just... That's good coaching. You talk to any college basketball coach and that's just the you know the ones and twos that you need to be teaching your uh your team i'm just imagining from jeff's example though some brand coming with a you know brands go out all out in the booths and i'm now just imagining a guard tower with uh you know the the poor you know the poor sales guy on on the top there with his little uh fold out telescope looking through watching for the spyglass yes spyglass yes thank you looking for that buyer that they can then, you know, lasso and rope around and force them in.

8:30Yeah. Is there height regulations for your booth? Could you build like a crow's nest on a booth to actually try and seek out the retailers and the different people you want to talk to? Well, in reality, there is a height restriction, but I still think my idea is great. You know, a lot of these buyers don't necessarily want to be found. Sometimes they hide their badges so people can't pull that little stunt that you described. The classic flip your badge around so no one knows your name. Except now badges have your name on both sides. I love that. I love that they got you with that. There's a lot of celebrities who attend Expo West, whether they are involved with a brand or investing in a brand.

9:15Brad, you've had a few celebrity encounters at Expo in the past. What has been your most memorable? Oh, yes. I've had a number. I think the first or second year I went, it was an off-site interview with Will Smith and young Jaden as well, talking about Just Water. We put that on YouTube. Scary what happens to a comment section when a video starts getting north of six-figure views. But that was a fun one. That was early. But otherwise, I believe it was actually Expo East. I talked to Katy Perry about apple cider vinegar for about 15 minutes nonstop. How do you have a conversation about apple cider vinegar for 15 minutes?

9:58Well, she's on the board of directors at Bragg. So I wanted to know, why are you on the board of directors at an apple cider vinegar company? What are you doing, Katy Perry, selling vinegar? Brad would talk to Katy Perry about anything for 15 minutes. Let's just be clear. Yeah, I don't blame you on that one, Brad. I mean, Katy Perry, apple cider vinegar? Sure. I mean, I also talked to Vanessa Hudgens last year. She was at the Caliwater booth, did a quick interview with her there. I'm not sure if there's anybody planned for this year or not yet. Sometimes you find out very last second. I mean, the Katy Perry interview, that was the night before I got a text being like, you want to interview Katy Perry tomorrow?

10:36I'm like, yeah, sure. Yeah. Jeff, what about you? You have any celebrity encounters at Expo? It's interesting, Monica. At these shows, people will trot out celebrities pretty regularly, and they're really just part of a marketing push. And when I'm there, I'm much more interested in the health of the companies. I'm much more interested in hearing strategies. I love a good celebrity encounter as much as the next person. And we've certainly done our fair share of them. but I would much rather honestly talk to the VP of sales. And we have a whole army of reporters as well as our marketing team, social media team, our business teams, everybody from BevNet and NOSH are going to be at the show.

11:27Jeff, what are the stories that you're interested in pursuing at the show? One of the cool things about Expo is that it gives you, in many ways, a read on where the industry is as a whole and its health. One of the things that came up as we were planning yesterday was, who's going to stop by the Ocho booth? Well, there probably isn't going to be an Ocho booth. Why is that? Because they're out of business. and what I'm wondering is how many other brands aren't going to be there even if they'd signed up ahead of time and I think the issue there is people are running out of money and they're running out of money fast they don't necessarily write into us and say hey I'm out of money I'm out of business.

12:24So there are certain indicators, and one of them is we just didn't show up. And it's, you know, it is a joyful demonstration of new products, but also a read on the health of many of the companies and their ability to raise funding and their ability to maintain themselves overall. Brad, what about you? I'm always curious to see what trend brands start chasing. You know, last year, I remember seeing an explosion in the prebiotic and probiotic sodas. And so I do want to know, you know, do we see more of that? Do we see innovation going after some other rising brand? Are there more, I don't know, Celsius copies, for lack of a better word?

13:16Are there more companies going for these other types of trends. And I think it's always fascinating to see what is the barometer of the industry pointing towards in terms of who is everyone looking to as the leader? Because I think with the prebiotic sodas, you can start seeing, hmm, Ollipop and Poppy seems like they're trend-setting. So what is it going to be this year? It beats the year of the butter coffee. That was a rough year. Rough on the gut, I'm assuming. I think the trend that I'm interested in is how brands are positioning themselves against this new interest in blood sugar and non-diabetics even monitoring glucose and the impact of certain foods on their blood sugar, trying to avoid spikes.

14:06I saw a few brands at Winter Fancy Food talking about allulose in their products, mimicking the same effect on the body as GLP-1s. So I'm curious to watch this trend of brands marketing products as having appetite suppression benefits or a lower glycemic impact on the body. It's a great point to bring up. And I'm actually interested in following that as well, Monica. So we can we can powwow later about what you find out. The one thing that I've been interested in kind of piggybacking off of the conversation you had with Mason Dixie last week is this focus on clean comfort food, especially in the frozen space, but also how a lot of brands seem to be pivoting into that, especially in the breakfast day occasion.

15:02I think there's more and more breakfast foods coming out that are either frozen or leaning into, again, this clean comfort idea where it's not necessarily fully better for you ingredients, just a cleaner ingredient list. So I'm going to keep my eyes out for that. That's a good one. Well, thank you all for your insights and perspective. I'm excited to see you all in Anaheim. That wraps up this edition of CPG Week by Bevna and Nosh. Thank you to our audio engineer, Joshua Pratt. Our director is Mike Schneider and our designer is Erin Willett. If you enjoyed the podcast, please subscribe on your listening platform of choice and we will see you next time.

15:59Thank you.

From the publisher

In this episode:

This week, the Nosh and BevNET team gear up for Natural Products Expo West, the so-called Super Bowl of the packaged food and beverage industry. With a special appearance for BevNET Editor-In-Chief Jeff Klineman, the group discusses their various strategies for the big show. What's the best attack plan for hitting all the booths on a show planner? What items should (or should not) make it into an Expo backpack to stay prepared for long days on the floor? Learn how to keep an eye out for good "Expo Etiquette" and why you might spot a BevNET or Nosh team member interviewing this year's celebrity-du-jour.

Show Highlights:

0:35 - Nosh managing editor Monica Watrous asks Editor-In-Chief Jeff Klineman how he prepares for Expo West. Senior reporters Brad Avery and Lukas Southard chime in on how they are planning for efficient trips to the Anaheim Convention Center. 

6:30 - Jeff outlines helpful hacks for exhibiting brands seeking to capture a buyer's attention on the show floor and why building pirate ship crow's nests for spotting important people is frowned upon.

9:15 - Brad reflects on his celebrity interviews at previous Expos, including a particularly memorable conversation with a pop star about apple cider vinegar.

11:30 - Jeff, Brad, Monica and Lukas each share the trends they are watching at Expo West.

About the CPG Week

CPG Week is the podcast that explores the latest happenings in the consumer packaged goods industry. Join our seasoned reporting team as they dish out the week's stories in quick, easy-to-digest episodes. Catch up on the top headlines of the week, dive into exclusive insights with the BevNET and Nosh teams, and set yourself up to make more informed business decisions. Tune in to stay up-to-date on the latest developments in the dynamic world of packaged food and beverage.

New episodes are released every week. Send us comments and suggestions anytime to podcast@nosh.com.

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