In short
Founder story of Salt XO, a feminine hygiene brand built around pH balance education and essential-oil-based intimate care; how Jalisa Seymour scaled from campus bar soap drops to a multi-product company using TikTok, logistics systems, and delegation.
Guest backgrounds
Jalisa Seymour is Founder and CEO of Salt XO. She started in college (UCF) after noticing store-bought products were throwing off her pH balance; she learned soapmaking from a βHow to Make Soapβ book and YouTube, and drew on holistic guidance from her stepdad.
Key claims
Feminine products can disrupt vulva pH; women should aim for a pH range of 3.6β4.5 and avoid high-pH antibacterial soaps/fragrance βdown there.β Word-of-mouth and community trust drove early sales. TikTok Shop and TikTok Live increased sales (she cites +32% in a year). βBeing sold outβ can be a disadvantage because limited drops bottleneck revenue.
Notable examples
Started with bar soap sold from her backpack; priced at $5/bar then later $16. During COVID, production reportedly jumped from ~600 to 30,000 bars per drop. A TikTok HS (inflammatory skin condition) video led to a vitamin C wash selling out (12M views in a week). She uses barcodes, inventory scanning, and 3PL selectively; she moved to a 30,000 sq ft Orlando warehouse (leasing to own).
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOJaleesa Seymour's Entrepreneurial Journey
0:38 to 1:39
Discussion with Jaleesa Seymour about her journey and the origins of Salt XO.
βLook, if you've been sitting on a business idea, a side hustle, or a brand you wanted to launch, this is your sign to finally make it happen.β
Jaleesa Seymour's Entrepreneurial Journey
2:33 to 3:48
Discussion with Jaleesa Seymour about her journey and the origins of Salt XO.
βThey're just trying to wash it off and sprinkle it with strawberry milkshake body washes, and it's throwing them off even more.β
Creating a Unique Soap Product
3:48 to 5:10
Jaleesa explains the process of developing her soap product for intimate care.
βI've been seeing that all over the place.β
The Importance of Testing and Networking
5:10 to 6:39
The challenges and strategies of getting friends to test the product and spread the word.
βHe's healed me multiple times growing up.β
From Side Hustle to Business
6:39 to 8:19
Transitioning from a small project to a full-fledged business due to demand.
βIt's very, very hard for me to shift gears.β
Navigating Early Business Challenges
8:19 to 11:01
Discussing the challenges of managing growth and scaling the business.
Family Involvement and Overcoming Demand
11:01 to 14:00
Involving family in the business during a period of rapid growth and demand.
βAt what point did you start putting labels on the products?β
Managing High Demand and Shipping Challenges
14:00 to 16:52
Learn how to navigate high demand and shipping challenges in your business.
βI put up an ad in the post office Hey, i'm hiring down the street.β
Logistics and Inventory Management Evolution
19:26 to 21:56
Discover the importance of a structured logistics and inventory system.
βGive some lessons for entrepreneurs that are struggling with that.β
Finding Your Unique Value Proposition
21:56 to 23:44
Learn how to identify and leverage your unique value in the market.
βYou are in a space that it feels like we've seen it become more popularized.β
Show all 38 chapters
The Importance of Delegation for Growth
23:44 to 26:30
Understand the role of delegation in scaling your business effectively.
βAnd they love that confidence because they know like when they're using Salt XO, I know my vulva is going to be clean.β
Warehouse Management and Growth Planning
26:30 to 28:00
Explore how to manage warehouse needs as your business scales.
βSo you talked about your warehouse a lot.β
Rapid Business Growth and Warehouse Challenges
28:00 to 28:50
Learn about the host's significant business growth and the need for expansion.
βSo last year, my business grew 137 % in one year.β
Financial Responsibility and Growth Mindset
28:50 to 29:50
Explore the host's approach to financial management and decision-making.
βWe're going to have to find a bigger space.β
Listening to Customers for Product Development
29:50 to 31:00
Discover how listening to customer feedback led to successful product expansion.
βHow many products are in the business right now?β
Building a Cult-Like Community on Social Media
31:00 to 32:00
Understand the importance of community engagement in business success.
βI think got like 12 million views within like the first week.β
Educating on pH Balance and Feminine Health
32:00 to 34:10
Gain insights into the significance of pH balance and women's health education.
βAnd that type of community is really authentic, especially on TikTok, because the girls trust authentic and real videos.β
Leveraging Vulnerability for Business Growth
34:10 to 37:22
Learn how sharing personal experiences can enhance business visibility and trust.
βI was able to learn so much more about it and share it with my community like on my website I have a blog.β
Leveraging Vulnerability for Business Growth
38:52 to 39:50
Learn how sharing personal experiences can enhance business visibility and trust.
βMake it a summer of life at Credit Union 1 Amphitheater.β
Addressing Common Questions About BV
42:01 to 42:33
Understanding common inquiries people have regarding bacterial vaginosis.
Introduction to TikTok Shop
42:33 to 43:11
Exploring how TikTok Shop operates and its impact on business.
βBut I love that they feel so comfortable talking to me about stuff.β
Utilizing TikTok for Business Growth
43:11 to 45:15
How to effectively use TikTok for marketing and engaging customers.
βThat is something that I have learned through trial and error with me being invited to dinners and me getting awarded at TikTok for a performance so well.β
The Power of TikTok Live
45:15 to 47:45
Discussing the benefits of live selling on TikTok and audience interaction.
βTikTok has grown my business 32 % just within this year.β
Authentic Partnerships in Marketing
47:45 to 49:47
How authentic connections lead to successful brand partnerships.
βI had to kind of sway Lex into wanting to use it because she was using another brand and she's dedicated.β
Building a Community Around Your Brand
49:47 to 51:49
Strategies for creating an engaged community around a product.
βHey, y 'all, we got to do the Salt XO restock.β
Understanding Bacterial Vaginosis
51:49 to 54:15
An in-depth discussion on bacterial vaginosis and its effects.
βIt's basically when it's an overgrowth of bacteria inside of your ecosystem.β
Cultural Stigmas and Health Education
54:15 to 56:01
Exploring the stigma surrounding vaginal health issues and education.
βMy dad is from Dominica, and my mom is American.β
Longevity and Eating Well
56:01 to 57:14
Discussion on the benefits of healthy eating and longevity from cultural perspectives.
βMy sister lives from there, so I learned that.β
Sponsor: Brex AF
57:14 to 57:24
Promotional segment for Brex AF, a finance solution.
βIt's time to get Brex AF, a gentic finance that eliminates that work before it starts.β
Sponsor: PayPal Open
57:31 to 57:59
Promotional segment for PayPal Open, a business payment solution.
Sponsor: Credit Union 1 Amphitheater
57:59 to 58:54
Promotional segment for events at Credit Union 1 Amphitheater.
βEvery sale comes down to a single second, the one between buy now and maybe later.β
Sponsor: The Hartford
58:54 to 59:56
Promotional segment for The Hartford, a business insurance provider.
βGet four lawn tickets for just$99 and see Evanescence on July 8th, John Mellencamp on July 11th, The Black Crows and Whiskey Myers on July 24th.β
Bootstrapped Growth and Partnerships
59:56 to 1:00:07
Discussion on the challenges and considerations of being bootstrapped and open to partnerships.
βI'm open to it now because of the way that we're growing now.β
Sales Channels for Salt XO
1:00:07 to 1:02:36
Exploration of where and how Salt XO products are sold, including e-commerce strategies.
βBut before I get into business with anyone, I want to make sure that Salt XO is already built out to sell, if everything.β
Wellness Tour and Community Engagement
1:02:36 to 1:05:46
Description of the wellness tour and its impact on community and brand engagement.
βSo you know the landscape of everything.β
Balancing Entrepreneurship and Motherhood
1:05:46 to 1:10:02
A candid conversation about the challenges of balancing business and family life.
βI was like, wow, there's a need that we are meeting and there's a demand there.β
Finding Harmony in Life
1:10:02 to 1:10:16
Learn how to balance personal life and work commitments for harmony.
βI'm going to make time, even if it's two days and I'll come right back home to them.β
Promoting SaltXO Products
1:10:16 to 1:11:07
Discover how to follow and shop for SaltXO's feminine wellness products.
βtell the people where to follow you, where to get the products, everything, all the information.β
Transcript
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2:36They're just trying to wash it off and sprinkle it with strawberry milkshake body washes, and it's throwing them off even more. How you actually got started. I made that soap. I gave it to my roommates, and they were like, what the heck did you put in this soap? Because I smell like nothing, and I taste like nothing. How do you get your friends to buy in to test it? Like we're talking about intimate parts of the body. Nobody's going to just, hey, I'm going to just trust you to put something on my vulva. Word of mouth was the thing. And I'm in college. Girls are active. They want to be able to smell good.
3:03They want to have that confidence. So as soon as they figured out, oh, there's a girl on campus selling soap for your vulva that makes you smell fresh all day. Oh, it was crazy. And with the whole fish thing. Yeah, it's funny. Ha ha. But at the end of the day, you might be crying on the inside. Talk about that period of time where this is now something that has grown out of your control. Being sold out is not an advantage. It's actually a disadvantage because you could be making so much more money. How has your experience been with TikTok Chop? TikTok has made my business soar. Salt XO grew without any ads.
3:34I just started ads maybe two years ago. That's just from my customers being able to promote it because they realized that it wasn't a lot of products on the market that could do what Salt XO was doing. As soon as they use it one time, I know they'll love it. All right, guys, welcome back. EYL. We got a special guest with us today. Jaleesa Seymour. How you doing? I feel good. I'm good. Founder and CEO of Salt XO. Yeah. I've been seeing that all over the place. I'm so happy we get to talk to you today though. Yeah, I'm excited. Feminine Hygiene brand? Is that the best way to describe it? Yeah, Feminine Hygiene.
4:09It's something that's been, you've been tearing it up. You've been going viral, social media, all of that stuff. So congratulations. Thank you. um we're going to talk about your journey in entrepreneurship how this started you know outlook marketing all that type of stuff but first and foremost thank you for joining us appreciate it thank you thank you for having me yeah so all right can you give us a full explanation like i said feminine hygiene but that's kind of broad-ranging right can you tell us specifically um what your products are who it caters to and how how you actually got started so um in college i was using the regular products that you'll use in a store right and i realized those products were really throwing me off and when i realized it was a product ph it was throwing off my ph balance and i was trying to get to the root of it so i decided you know what let me just create my own thing because i realized it wasn't my diet like i worked out i was healthy my whole life and something was off so um i did a little research my dad is my stepdad He's a Rasta.
5:09So he's really big on holistic healing. He's healed himself. He's healed me multiple times growing up. So he told me about African soap. And when I was using African soap, it just was a little too harsh for like intimate areas. So I said, you know what, let me create something similar to an African soap, but for your vulva. And so I started doing some research and understanding the impact and the power of essential oils. and I went to a local essential oil shop and I started putting oils together and carrier oils together. And I said, you know what? Let me make a soap. I made that soap. I gave it to my roommates and they were like, what the heck did you put in this soap?
5:48Because I smell like nothing and I taste like nothing. On the vulva. On the vulva. On the vulva. I was a health teacher, so I understood exactly what you just said. Yes, on your vulva. You smell like nothing, taste like nothing. Now, the taste like nothing thing, okay. they've heard. Yes. Okay. Yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah. Okay, yeah, yeah. Okay, got you. And you can also do your self-assessments too. True. Which is important. You know? Very important. You gotta do self-assessments. Very important. Sample the product. Yeah, you gotta sample the product. You gotta sample the product.
6:16You gotta do that. Every now and then. Mm-hmm. So, okay. How did you make it? You just randomly just started like... No, so I got this book and it was basically How to Make Soap book. How to Make Soap? Mm-hmm. How to Make Soap book. Like a one-on-one instructional. And I, me, YouTube and that book, we were like locked in. And when I am locked in on something, especially when I have an idea, I dial in on it. It's very, very hard for me to shift gears. So I didn't have a background in that. I was going to school. I was actually in college. I was in my senior year of college and I was studying organizational communication.
6:53So I didn't have any idea about soaps and oils. I just locked in. I just said, you know, let me just learn this. because I understood that it was not just something that could benefit me. It was something that could benefit so many other women. And so I started to dive into it. Because now, obviously, I've been interested. But now I'm thinking it's one thing to trust yourself with a product. So obviously, you're the first test. You test it. How do you get your friends to buy in to test it? Because that's not an easy thing to do, right? Like, we're talking about intimate parts of the body. I mean, anything can cause a reaction.
7:26Yeah, and that's a big thing because nobody's going to just, hey I'm gonna just trust you to put something on my vulva absolutely not it's like girl like what what are you talking about and I was doing this at my at my dorm room at the time like I was making soap like I was trapping out the dorm room shout out to you yeah Florida yeah yeah yeah UCF at UCF um so I think that people trusted it because by my by my nature they know that I don't play about when I when I put something out there it's going to be thorough and I was known for that like I was very thorough like I was really good in school I just I showed up so I think my who I was just in real life they were like okay I'll trust it if Julissa puts it out I think y 'all should trust it so I started giving it out to my roommates and then word spread that's really what really got me because when you when you have a good product of course you can advertise it but when you're starting out you don't have advertising dollars word of mouth was the thing and I'm in college girls are active they want to be able to smell good they want to have that confidence so as soon as they figured out oh there's a girl on campus selling soap for your vulva that makes you smell fresh all day oh it was crazy i love that is it bar soap or liquid soap it was bar soap that's where i started i started with bar soap yeah so you now we've transitioned to gels and all those things but you took over the campus oh for sure i was selling soap out of my backpack were you an entrepreneur prior to that because then i'm trying to figure out how did you how did you figure out what to charge based on you know obviously the overhead the ingredients that you got to get how did that come about so i didn't have all those tools when i first started i mean i was i come from my grandfather was a teacher my grandmother was a librarian my mom was a radiologist so all i had ingrained in me was go to school get a job and secure your family it wasn't about being financially free it was just about laying low staying steady and make sure that you're good so i had to learn all of these things the hard way so in the beginning i was under charging i didn't know i didn't know how to figure out what was my overhead costs and all that stuff like i was just winging it but i realized like i was just uh testing the market so i was saying okay well what does soap usually sell for and i wasn't trying to go too high above that but i also knew i was using essential oils that was pretty expensive so i was like okay i started off selling them for five dollars a bar which is kind of pricey for one soap bar um and then of course like a year later it went to like$16 a bar but yeah in the beginning it was it was difficult for me to figure that out because I didn't have anyone showing me guiding me on how to figure out how to work those numbers it came with time it came with mistakes so that's the way I was able to learn it so when does it turn to a company so you you find a need as far as the feminine hygiene you you created a product you start manufacturing it yourself you're making it yourself right at what point does it scale to actually become like a company and not just a side hustle that you just make you know on your free time yeah um so when I started salt it was it was really about curiosity I just wanted to do something that would be able to help people so I didn't really see it as something that would be major I saw it as okay I'm gonna do this little thing and the way I even started the business it was very small and I kind of I was like packaging it writing down notes it was very homemade very kind of like Etsy style like hey this will be like a one-to-one thing it wouldn't be that big but what turned it into a business was the demand for it so initially my thoughts was okay this will be a good idea but the demand was so high that I had to transition very quickly into making it a business and that happened within the first six months of me starting now.
11:01So how did you make it into it? Like, at what point did you LLC? At what point did you start putting labels on the products? At what point do you stop making it yourself and look for a warehouse where it's actually like, that's that process. So my brother was a chef and he basically told me, he's like, Hey, you need to go to sunbiz.com, make this an LLC. And you need to make sure that you get your EIN number because he was, he was just starting in college. He was like doing meal preps and stuff like that. So he kind of helped me understand what an LLC was and how to start it off. So I did that.
11:32I went to sunbiz.com. And initially I was about to pay for LLC. I was about to pay like$800 for this package. And my brother was like, you don't have to pay for that. Like, that's crazy. So when I realized, okay, well, I'm going to start this LLC. I'm going to do this. I got my EIN number. And I believe it took me about three years to get a warehouse. So that was like, along the line, I was working out of my garage, my apartment, that came further down. But in the beginning, I just knew I had to get an LLC and I needed to get an accountant because I was starting to gross a lot very quickly. And I didn't know what to do with it because I had never seen anything like that before.
12:08So that was like that was the first step. And then once I had the LLC, it was pretty easy because I wasn't doing too much that required for me to have like an operations manager and all those things. It was just me and I had an assistant. Sometimes when we create something, obviously you were solving a problem. Right. But you scale too fast. You can't meet the demand. A lot of people go out of business. Talk about that period of time where this is now something that has grown out of your control. It was just you. You hustling out the garage. You might have to start hiring people. Talk about that time period because a lot of people get lost and they can't reach the demand and they can't scale at that speed.
12:46And it's over. But not for you. Yeah. So I started Saltifso in 2018. By 2020, I believe that was when COVID hit. Was that COVID? 2020. COVID changed my life because we were an essential business. And I had to, I went from making about 600 bars a drop to 30 ,000 bars a drop. And I was only able to do that with the help of my soap manufacturer, which was, he was just all day, all night, we're in the warehouse cooking up soap. And to do something at that level with no mentor, with no real like guidance on how to do this, we were just locked in, making it happen. When I was able to do that and I realized that demand was so big and I didn't really have the manpower, I brought my family in.
13:37My family came in, my mom came in, my siblings. I have my mom has five kids, so all of my siblings came in. And that's how we are as a family. Like, all right, let's lock in. I hired I got a few people from UCF. I put out a facebook ad like hey y 'all i'm paying twelve dollars an hour. Can y 'all come to the warehouse? My dms were flooded. Absolutely. We have college kids who don't have any money. They want to make some money Let's go let's work. I went to the post office. I put up an ad in the post office Hey, i'm hiring down the street. I had people come in we did um on-site interviews and I put people to work and that's how I was able to Not let my business crush itself because the demand was so high But I was also able to maintain and sustain for a very long time the only issue with that is When you have a demand so high you have to be able to meet the shipping standards That's what was a that was a real real issue for me in the beginning Because the demand was so high and I had such a small team and we weren't able to ship out products Within like three or four days.
14:34It would take us like a week a week and a half For somebody to get their order and I think that was a time where it was really Painful for me because I had people like oh man, like how long is it going to take for us to get this? and they don't realize we're making this stuff by hand. All the designs, everything was super meticulous. You're not just buying a product and white labeling it. Like I'm making this stuff. So it was a challenge in the beginning. But I think what really held us together is because the dynamic that we had at Salt XO, it was like, yo, we're going to get it done or we're going to figure it out.
15:05Like there's no other option. Like get it done, figure it out. Plan B is to make plan A work. It has to work or it has to work. So my team, I think I just built such a great culture and they saw me working and getting it from the mud and like my passion for it and they were like yo whatever you need let's rock but in the beginning it was very challenging because i didn't have a lot of leadership i didn't have guidance so i'm shipping out orders i'm doing stuff by hand i'm going to the post office um writing out post postcards by hand you know like everything i took the long way for everything because i didn't know that there was expedited expedited ways to handle stuff you took the stairs i took the stairs was it was originally limited drop so it was like hey we're gonna drop the third one day of the month i could only drop once a month once a month my website was open once a month okay could you imagine the revenue that we could have had if i had a website that was open every day exactly and another thing i learned is being sold out is not an advantage it's actually a disadvantage because you could be making so much more money you could be having access to so many more customers but because we had such a limited stock and such a limited space to even fulfill these orders, I had to pretty much put like a bottleneck on my business.
16:17And I'm just like, dang, like we did numbers, but I could only imagine what we could have done if I had the resources to really expand in the way that I could have. So logistics is an issue for a lot of people, especially like people that's selling clothes, people that are selling, you know, products like yourself. What system did you put in place to master logistics? What lessons did you learn about logistics? If your best finance people are doing expense reports, chasing receipts, or spending time on month-end close, it's time to get Brex AF, a Gentic finance that eliminates that work before it starts.
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19:26Talk about that. Give some lessons for entrepreneurs that are struggling with that. Yeah. So in the beginning, I was doing everything by hand in terms of counting and inventory. But as I've grown, I have brought on a logistics like a it's like a inventory system. So they come out to the warehouse. They measure it. They let you know how many products you can fit on a shelf, how many that you can fit on a pallet. So right now because we're doing b2b and um direct to consumer i'm able to have the products In my warehouse and as a 3pl so that I don't have to worry about it too much Like I don't have to worry about Um, okay if we're going out of stock everything is documented So I have a scanner I have barcodes and I highly recommend like in the beginning stages You may not be able to have barcodes and all those things But as you grow you need to have barcodes so that you can scan your inventory as soon as it comes Because in the beginning I had a really hard time Tracking my inventory because things would get lost and i'm like wait, how do we sell out in 30 days?
20:26And I thought I bought it for 60. It's like oh no We had products going to this wholesale supplier. We had products going here, but it wasn't being tracked properly And so I learned how to track um With error, but then as I grew I was able to bring on um an affiliate partner that could help us like Track or everything inventory scan it, you know stuff like that. You said 3pl So explain what that is. So a 3PL is basically a, it's like an outside source to fulfill your orders. I don't, okay, I don't recommend it in the beginning because it's very expensive to do. If you can do it by yourself for as long as you can with the right resources, I recommend it because it can get very expensive.
21:09Everything is accounted for. You're paying for a box. You're paying for mistakes. You're paying for storage. Now for 3pl for us. I do that with tiktok and amazon Other than that we're we're shipping out orders at our warehouse, but it's very helpful because I don't have to worry about the errors and mistakes with shipping with making sure it gets to them properly That's all on them And so as i've grown I've realized the benefits of having to outsource and delegate because in the beginning I was like, you know what? I wanted to hold it so tightly to me And I realized I couldn't grow I couldn't really scale in the way I wanted to because everything was so close to me.
21:45I had to let it go. I had to start to distribute things. That way I was able to see, okay, well, you know what? If we can do these numbers, if we can grow 1x, the next year we can go 3 and 5 and 10 because it's better to 10x than it is to 2x. You are in a space that it feels like we've seen it become more popularized. Obviously, it's made a lot of money, but it's become a little bit crowded. it i wonder when as you're making this what became the value proposition to your audience right because like i said i've heard about the brand before even meeting you and so it tells me that this isn't just a product there's like a loyalty base here yes what what was the thing like is there a metric that you saw that said okay now that we're different this is why we're different so it wasn't okay i didn't really have the proposition in the beginning it's so funny you mentioned that because I did a fellowship program at Dartmouth for entrepreneurs and they were talking about, hey, like, what is your proposition?
22:42Like, what are you, what are you offering? What is your value proposition? And I didn't, I hadn't, I hadn't had that discovered until maybe two years ago. And so when I realized what set Salt-Axel apart is because I am authentically doing this because I had a need that needed to be met. And I knew that the need that I wanted to be met, I wanted to do it organically. I wanted to do it naturally. This isn't like a hoax. You know, sometimes people build a business because it's popping, you know, oh, I can get some money from this really quick. I am devoted to my brand. I am devoted to the power and healing.
23:11I'm devoted to my skills and the gifts that God gave me because I knew that this was just not something I wanted to do for me. So when people say like, okay, well, you know, we have brands copying you. It's oversaturated. I'm like, not for me. I don't worry about what the next man is doing because I I know it's not always about like what God has for you is for you. But when you have a gift and you're executing it and you're not looking back and you're not looking to the left of you, the side of you, it doesn't even matter. Like, of course, competition and marketing, all that is important. Like you should know what your competitors are doing.
23:42But that's not my focal point. My focal point is I want to make sure that my salt bathes, my girls, they know that the products that they're using, they're not compromised. We're good. And they love that confidence because they know like when they're using Salt XO, I know my vulva is going to be clean. They don't have to worry about it. That is a big thing to have to compromise on a feminine wellness product product and to have to use something else. And it throws you off. It just it really can deteriorate your confidence as a woman. So when I'm using Salt XO, I feel confident because I know when I step out, I'm good.
24:13And that's how other women feel. And that's why they they just they speak so highly of the brand because they know the results are there every single time. You are. I mean, I can hear the confidence. Yeah, I can hear the hands on the bootstrapping. how are you with delegation because as a as an entrepreneur as ceo as a person that has had their hands printed on everything at some point like you can't do everything yeah how was that for you you know i'm so glad you answered you asked that question because in the beginning i think it was like saltix was eight years old so it took me about five years to delegate sadly it took me a long time and like I was telling Rashad I was trying to figure out how to control and have everything close to me because I felt like proximity if it was it was in close proximity then I was able to handle that I can control it that was limiting me so much I wasn't able to grow as much as I wanted to and we were growing like we were doing numbers but like I said before I wasn't able to see the full fruit of it because I wanted to control I wanted to know what's going on over here and doing jobs that that's not my job.
25:18My job is to make soap, to be creative. My job isn't logistics and operating a warehouse and being a manager. That's not my thing. So as soon as I realized and I got a team that was like holding my hand, hey, I need you to let us do our job and empower us to do so because you hired me and you trust me enough to do my job. And so I recently started to let go more and more. And I just realized the more I opened up my hand, the more the blessings started to overflow. Because I realized as soon as I started to be more open to ideas and input My business it just started to soar. I said, you know what y 'all i'm empowering y 'all and y 'all roles do what you got to do I let I have a beginning of the year interview with my team and an interview end of year interview with my team And at the beginning I set the tone.
26:04Hey, this is what I expect What are your expectations? Let me know and by the end of the year I want to make sure that they were met or you exceeded them and if you can't do that then I got to move on because my team is the backbone of my business. So as soon as I'm able to delegate with them and they know my standard, they know how I like to have things done. It's been it's been up. It's been up. Yeah. One word. Way up. So you talked about your warehouse a lot. Explain that. Is that a warehouse that you share with somebody else? Did you purchase a warehouse? Are you renting space in a warehouse?
26:39Are you renting the whole entire warehouse? Yes. Talk about that. Yeah, so I just recently got a warehouse in March of this year, which was huge. It's a huge warehouse. We are leasing it to own. You have the whole warehouse? The whole warehouse. How big is the warehouse? 30 ,000 square feet. Yeah. So we went from 10 ,000 square feet to the next year needing 30 ,000 square feet. And this just happened last year. And where is it at? This is in Orlando. Uh-huh. Mm-hmm. Um, so with my warehouse now we are leasing to own I didn't want to purchase it outright Because I just the less the less responsibility when it comes to warehouses the better Really because it's so much that goes into a warehouse especially with the insurance Um, the build out the floor plan like the permits It's a lot that goes into it and I didn't really want to put that on my back Especially at scale.
27:30So I said, you know what with the contract I'll just have it so that I will rent to own within three years if I want to purchase it I can. And if not, I'll just move on. And it's more than likely I'll need a bigger space by that time. But I wanted it to at least be an option. So, all right. So you come in, you have the first warehouse, 10 ,000 square feet. You had the whole thing by yourself. When did you realize that you needed to move to 30 ,000 square feet and talk about the decision to rent to own as opposed to just renting, right? Like financially, why do you want to rent to own? Okay. So last year, my business grew 137 % in one year.
28:09And so I had to buy another warehouse, like a mini warehouse next to my warehouse. And it was about 3 ,000, 3 ,500 square feet. And we were busting at the seams. I mean, we had so many boxes and inventory just stacked up so high. And I looked at my team. I said, yeah, guys, it's go time. Like we can't buy another warehouse and another warehouse. Like we just need to have something that we could grow in. and it's so crazy because I just got this warehouse in March and now we need another warehouse. Like we're going to need one. I have already forecasted that we'll need more space like very soon.
28:45This March? This March. Wow. Yeah, this March. And so I said, okay, well, you know what? We're going to have to find a bigger space. And I think that I'm really happy that I've always been really in touch with how I manage money. I've never been a person to just be really frivolous with money. And that just goes to my upbringing. Like my grandma was a librarian, but she also taught us a lot about money and how to manage it at a small scale. You know, I was able to save$5 for a month and I felt really happy about that growing up because my siblings wouldn't trust me to save up their money. And the reason I just thought, okay, you know what?
29:19Let me just rent to own because that financial responsibility to just buy it outright, not only would it have tied up a lot of my money, but it would have put us in a position where if I wanted to grow, I would have to sell it. I would have to rent it out. and I didn't want that responsibility. A lot of that responsibility is not mine to carry in this season. I really just want to grow my business. I want to grow the platforms that we're using and expand there. And I just knew if I just decided to purchase that, it would have been another responsibility that I didn't really care to have, really.
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29:51You start with the soap. Talk about product diversity. How many products are in the business right now? Because a lot of times people will come out with six products, but there's only one that sells. Obviously you have the soap. When did you decide to say, OK, you know what, let's introduce the audience to this? So my customers actually told me what they wanted and I listened to them. So in the beginning, we had the Yoni washes. We had the citrus detox gel, vitamin C. And as soon as I realized there was a need for me to make more products, such as something for skin care, hyperpigmentation. last year I did a video on TikTok about HS, which is an inflammatory skin condition where you have like abscess and cysts all over your body.
30:35And it's nothing, it's not really a cure for it, but you know, holistically you can cure a lot of things, but sometimes modern medicine will tell you that you, there's no cure for it. So not to say that my products are a cure for something, but I realized that they can help significantly with it. So with the vitamin C wash, I made a video on TikTok and I said, hey, if you have HS, you need to use this product because we have the results. And I did a video before and after of someone who had HS and it went viral. I think got like 12 million views within like the first week. And when I realized, hey, that was a product I wasn't even promoting like that.
31:10It was just on my website. That product sold out. We couldn't even keep it in stock. And another thing, like you said, how do you realize what to put out there? The customers will tell you, but you also got to tell them what they need. I'm telling them, hey you need this for this reason they might not even think that they need it they might might even have the issue but they're going to find a reason to discover a new product because people are naturally curious they want to know how can i reach this level of hey i'm not perfection but people want to be completely satisfied with themselves internally and externally so you may not have dark spots but you might want to perfect what you have already you may not have vaginal odor but you might just want to always have a fresh vulva so i'm telling them what they need I'm telling them how to use products that they've never tried before.
31:53And because I have such a cult-like community, especially on TikTok and Instagram, my customers, they vouch for it. They'll be in the comments like, y 'all, I promise you, this changed my life. Like, this is the thing. This is the product. And that type of community is really authentic, especially on TikTok, because the girls trust authentic and real videos. And the reviews are there. So I tell them and then they tell me. so what is the um what is a ph balance anyway like what exactly is the ph balance and why is it become such a big issue like everybody's talking about like ph balances and being thrown off and stuff like that like is there something environmental that has changed or has this always been an issue and just people are just talking about it now okay so well i'm 31 years young right i'm i'm i'm young and turned but i think that ph balance has always been a thing But it has been it was a taboo before I started so when I started no one was talking about stuff like this openly I had to kind of break the mold and I had to embarrass myself You know, I had to talk about stuff that was like Girl, you're gonna say that out loud But I had to because I knew if I didn't nobody else was gonna do it And I was open to it.
33:03I'm like, hey, I know i'm not the only one that experienced my ph being thrown off and As soon as you start to connect with somebody On that level they start to trust you and they start to tell you what's going on with them So as soon as I started that type of conversation people were like, yeah, like i've been dealing with bv i've been dealing with yeast infections And a lot of women don't know that your ph is supposed to be between like 3.6 4.5 Like within that range because that's where bacteria can grow Um, that's when you realize you might have an odor you might have a discharge that might be Really pungent, but they don't know how to identify what that is because some women don't have access to go to the ob-gyn Some women didn't have access to have the at-home test kits They're just trying to wash it off and sprinkle it with strawberry milkshake body washes and it's throwing them off even more Like a lot of women didn't know you're not supposed to use fragrance down there You're not supposed to use your man's body wash and soap bars that are antibacterial that have a high ph Because you don't know better you can't do better So I was open to and willing to tell them better ways to handle things And I wasn't an expert in it but with time and with me investing in myself and my business I was able to learn so much more about it and share it with my community like on my website I have a blog.
34:18I talk about postpartum care. I talk about Feminine wellness. I talk about how your relationship can throw off your ph balance You know, I talk about all those things And I keep it diverse because not every story is the same and not every solution is the same So as soon as I was able to talk about that very openly people realize you know what? my ph might be thrown off because i started to wear this swimsuit and while i was wearing panties that was silk and that's supposed to just be for for fun i'm not supposed to be having on panties all day you know you need cotton and um wash your bathing suits once wash your bathing suits wash your bathing suits and wash your underwear before you put them on like small things like that like washing out the store out the store that's important just put them on because people are trying on underwear in the store exactly and you don't know what their vulva has been through and you're just connecting it with yours that's a lot so we don't know what your vote has been through you don't know what it's been through so yeah that's important i'm thinking like now you got me back in my health class i'm thinking labia major labia minor i'm thinking all these things that you know the anatomy no i had to i was teaching kids i was like for eight years i taught health no joke wow i got the i saved it toward the end of the year because i knew kids wanted to talk about that yes it was like the reproductive unit sex ed unit and so we have to explain the menstrual cycle all these things oh that makes me so happy especially as a man a black man most importantly that you know yeah no because it's important like you like when you're intimate with your partner they may not even know where things are so when you're telling them or you're communicating and you're noticing that you might be off or you're noticing that you might not be happy with certain things yeah they don't know because they were never taught so i have this webinar that I have been working on called what mommy never taught you for men and women hey this is the anatomy and this is what it's supposed to smell like and this is what it's supposed to look like you know it's a fact when I would teach younger I had an all girls class but I had mixed classes as well at 13 14 they just knew that they were getting their period they really didn't understand what was happening inside their body they didn't understand what a discharge was they didn't understand what the the cycle was they didn't understand tissue being none of those things they just knew that hey at once a month i get it so i get what you're saying i want to talk about how you leverage social media to help with that education process right because obviously tiktok has helped and other social media website was that a conscious effort to be vulnerable on on social outlets and see the feedback and then okay we've got this community let's build within yeah um so when i first started i wanted to tell my business and i'm a very uh private person by nature.
36:57But I didn't mind telling my business in that way because I knew what I was trying to do with my business. And when I was able to share, hey, y 'all, like I was experiencing my pH being thrown off and it was like... If your best finance people are doing expense reports, chasing receipts, or spending time on month-end close, it's time to get Brex AF, a gentic finance that eliminates that work before it starts. Learn more at brecks.com slash AF. Discover a spectacular island destination with crystal blue seas, endless sunshine, and the cool Bahamian breeze. Bahamar, located in Nassau, Bahamas, offers your choice of three luxury hotels, over 45 fine dining and nightlife venues, John Batiste's all-new jazz club, the Caribbean's most luxurious casino, and one-of-a-kind experiences for the entire family.
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39:40The Hartford makes it easy to get a customized quote for your business. The right coverage helps protect your livelihood. Protect what you've built. Get a quote today at thehartford.com slash small business. That's thehartford.com slash small business. It wasn't frequent, but it was frequent enough for me to be like, if it's twice a year, that's too much. Like, I don't want to deal with that. Like, I didn't care to deal with it. And when I started to tell my peers at school and we started, we started like, I don't remember what was the chat in college, but it was like a chat where you could talk to all of your classmates.
40:18And we started a chat. We started, I don't know if I can say, can I say Kochi? Sure. We started a vulva chat. We were talking about vulva. We're talking about a vulva in my communication class. And we would talk about all the things that we were going through, like our cycles. and when our cycles came on, it was amazing. I had built a beautiful community. It was about seven of us, you know, but it was strong enough for the word to spread. Like, y 'all, we have a vulva community on campus. What's the wildest question? Because I'm going to tell you my wildest question. I did the same thing. I said if kids weren't comfortable asking questions, I left a box in the front of the class and they could leave a question in there and the next time we came to class, I would answer it.
40:59I'm going to tell you my wildest. What was yours? Oh, man, it's so... Oh, you got to pull out Roll the decks. Let's see. You want me to start? Let's start. I got to say. I laughed after class. She said, Mr. Millings, if a girl has a yeast infection and a boy has oral sex with her, can he have a yeast infection in his beard? Oh, actually, that's a really good question. It was a great question. I had never thought of it. And I was technically, yes. right because if we're talking about where or it was crabs actually it was crabs oh it was crabs it wasn't euthanxia it was crabs okay yeah and i was like well it the follicles of hair depending on the hair strength so i'm like yeah maybe possible he can wildest yeah yeah that is actually wow that's intense okay um what was the wildest question someone asked me you know so i get so many crazy questions i really have to think about that because like they might sound crazy but they might sound normal to me so can i have sex while i have bv i get questions like that um can i can i have oral sex if i have bv or like am i can am i can my partner give me bv through sex like stuff like that it's not crazy but it's pretty normal yeah um i know i've had some crazy questions i just can't think of them right now but we'll come back to yeah i've had some crazy questions because people people ask me questions like they have There's no shame in my DMs.
42:30You know, people don't care. They will say anything to me. And I'm like, what? But I love that they feel so comfortable talking to me about stuff. And they know that I'll give them an answer because I try my best to answer DMs. I try not to be Beyonce to the internet. But as many times as I can, I'll try to answer and give them real feedback. So TikTok. You do TikTok Shop? Yes. Explain that for people that are not even familiar with TikTok Shop. and how has your experience been with TikTok Shop and how are you going about utilizing it? TikTok has made my business soar for sure. Outside of our Shopify platform, TikTok has made our business soar.
43:13So what I do on TikTok is, TikTok has this affiliate program where you can make videos, you can add a shopping cart at the bottom of the video, a yellow shopping cart, you can tag your product and in the first five seconds of you promoting the product, you need to show the product and you need to capture their attention within the first five seconds. That is something that I have learned through trial and error with me being invited to dinners and me getting awarded at TikTok for a performance so well. Now on TikTok, you have to be able to catch their attention very quickly. That's very difficult to do when it comes to selling a product.
43:50You have to have a hook. And I'm really good at creating a hook. like is your vulva darker than usual? People are like, excuse me? But it is a really good way to interact with people. And as soon as I do that, I go into the education of the thing. Now with TikTok, with the affiliate program, you can give affiliates about 10 to 20 % of commission if they make a really good video, depending on what your numbers are like, you know, what your overhead is like. And of course, TikTok has to get their share. but we offer 20 per video for affiliates and we also have an affiliate community and that's we have a discord group where they'll submit videos we'll give them our feedback and then they'll just put it on the website i mean put it on tiktok testimonials testimonials they'll do review videos they'll be um get ready with me videos those diverse kinds of videos are about storytelling are important on tiktok because it's not just sell sell sell people want to know a story people want to know what happened when you use the product why should i use it there's so many other variations of my product on tiktok so why should i trust this one as opposed to another one so they're basically going into detail about how impactful it is why they want to use that as opposed to something else um the packaging the shopping experience all those things going to play and most importantly the reviews on tiktok how how much has tiktok grown your business So I was just looking at the analytics.
45:17TikTok has grown my business 32 % just within this year. And that's just TikTok? That's just TikTok. You do live streams on TikTok? I do live streams on TikTok. We go live twice a week. Selling live? Yep. I sell live on TikTok. Explain that for people that don't know. So on TikTok live, I am able to sell my entire catalog. I'm able to do flash sales. I'm able to do giveaways. and I'm able to interact and be very personal with my audience. And of course, you're talking to a phone, but you're also talking to thousands of people who aren't trusting you with something as sensitive as their vulva. So on TikTok Live, I'm able to figure out what they want me to talk about by asking them like, hey, y 'all, it's Jalisa.
45:58We're on Live, the best feminine wellness brand in the world. Listen, y 'all, I have something really big I want to share with you guys. We have our OG Yoni Wash. Now, if you're a sensitive girl, you may not want to use it. We do have a sensitive option for you. Do I have any sensitive girlies in the building if I see comments? Okay, put a yellow heart in the chat if you're a sensitive girl I see the chat being flooded with yellow hearts Well, i'm talking about sensitive yoni washes for the next five minutes And i'm going to offer a flash sale and i'm going to offer them. Hey y 'all if you get this i'll give you free shipping I'm, just letting them tell me what they want And as soon as they're communicating with me i'm on it.
46:31My team is on the back end We're looking at the analytics. We're looking at what people are saying what they want us to talk about And i'm also doing education. So I do this thing on live where I bring out miss pearl, which is a Like a a vulva and it shows the entire anatomy of it And i'm telling them how to wash and what to wash and what to lift up and what to cleanse And as soon as they see that and i'm giving them education But also selling and also telling them stories about myself and about my friends they're locked in they're ready to buy because What better way to sell a product than by telling a story?
47:03and tiktok live has transformed my business because people are just there to buy. A lot of people, they may watch, but they're there to buy. It's almost like QVC. Yeah. Talk about the other forms of marketing, because shout out to our Poor Mons family. I watch Lex and Dre talk about Salt Exo all the time. And that was such an authentic partnership because they were salt-based. Before. Before, they were salt-based. That was a crazy... I'm like, wait. I'm so happy that we're talking because I hear about it all the time watching them and obviously it was an organic relationship talk about how that came about and how you're using influence to influence yeah shout out to my girls at poor mind yeah drea and lex for sure so my friends sent me a video they were talking about feminine hygiene and what products they use an authentic video and she sent me a screenshot i mean i screenshot a video she's like they're talking about sodic so on the podcast i was like what and um they asked me to come on the show like a few months later and we just connected you know how sometimes you meet people and it's just it just worked and they are hilarious and they are really really awesome business women and i've they we have similar stories in terms of how we bootstrapped our business and how we grew from the ground up and so we just connected and the partnership became so authentic because they love the product and they used it and sometimes when you have partnerships they don't really use the product you can tell they're talking about it from firsthand experience.
48:28I had to kind of sway Lex into wanting to use it because she was using another brand and she's dedicated. I mean, you would think that she made Salt XO the way she rides for Salt XO. That partnership came from just us having a conversation and they love my passion. They were like, girl, the way you talk about these products, I'm about to use these products right now. So as soon as I left, I left them with a package. I left them with three months supply of Salt XO. I'm like, as soon as they use it one time, I know they'll love it. And as soon as I launched that interview with them I asked them like hey like can we do like a long-term partnership but I'm look I'm looking for exclusivity I don't want you promoting any other wellness brands on this podcast and they were like you know we never did anything like that before like we usually keep it diverse I'm like nah I don't want it I want it I want all of it and we were able to work it out and it has been such a blessing because they have a different audience than us and so many people have told me like the way salt xo was represented on poor minds i had to buy i just had to see what it was about like some people are interested just to see what is the hype about and they realize it's not hype it is a authentically great product it's nothing else that i need to do at that point you know yeah so um talk about creating a community because you know you said you have the salt bays so you have people that's affiliates so what's the what's the game plan about you know creating that community so when i created my community it was organic they wanted a name for themselves they actually asked me to name them like can we have a name because when i first started saltic so we would sell out within the first five minutes remember i was telling you we only were able to do a drop once a month yeah and people would pull over on the side of the road people would stop teaching their class in the middle of class.
50:13Hey, y 'all, we got to do the Salt XO restock. It was a big thing. And that's not any exaggeration. So when people realize how difficult it was to have access to Salt XO, they realized, oh, this is an exclusive community. And people love to feel exclusive. Like, hey, I got the drop. You didn't get the drop. And that worked in our favor for a little while because people felt like they were a part of something that Nobody could really put their hands on, you know, it was very rare for someone to be able to buy all that that was in their cart So as soon as I realized that people felt like hey I want to be a part of the salt or soul community because we're elite, you know, we're different They kind of made a made a name for themselves and as time went on I was able to realize the more that I pour into them and make them feel that i'm listening and make them feel that we are a part of a girls girl community They don't mind promoting the brand for free.
51:08I don't have, Salt-Axel grew without any ads. I just started ads maybe two years ago. That is six years of organic marketing. That's just from my customers being able to promote it because they realized that it wasn't a lot of products on the market that could do what Salt-Axel was doing. It was neutralizing odor. It was bringing back their confidence. And you were sharing this product with young girls who were just starting their cycle. You were sharing this product with women who had dealt with BV silently, who couldn't have intercourse and want to be confident doing it because they didn't want to keep taking pills and probiotics.
51:45It was kind of just giving them that reverse effect. What is BV? So it's bacterial vaginosis. Bacteria vaginosis. You know about bacterial vaginosis? Yeah. So what is bacteria vaginosis? That is when. Yeah. It's basically when it's an overgrowth of bacteria inside of your ecosystem. And essentially it creates this odor where it's like very fishy, fishy, fishy odor, very pungent. Yes. Very pungent. You walk in and can knock you out like you sit down and like the air rise. Yeah, it's intense. And it's a it's very common. It's very good. That's a discharge. Yes. It's like a gray milky discharge that happens when you have bacteria vaginosis.
52:24We're going to say that leaks from the vaginal canal. OK. You see what I'm saying? Vaginal opening. OK. So how you feel about, because like most people learn about all of this stuff through music. So it's been like kind of. Shamed like fish, the fish thing has become a popular lyric for men to describe women like, you know, like smell like fish, whatever. What level of psychological shame do you think that that plays because it has such a stigma, especially just the fish thing? that's that's been yeah that's been 30 years ago people talk about you yeah as a kid like that's a thing that's been a thing for that's been a thing what so have you like is it like an education of like look this is what this is this might not be something this is something that you need to you know get attention for it's not like something that's wrong with you like talk about that because some people might just think like something's wrong with me like yeah my my community they call me mama salt.
53:28And the reason why they call me that is because I am very nurturing to my community. I talk to them with love. I don't shame them. And I think that they love that because sometimes you'll be promoting a product and it's like, oh, if it's saying that it's like, hold on. Like this is a very sensitive topic for me. And this is something I've been dealing with silently, something that I didn't want to tell anybody. So when I'm trying to learn about a new product, I want to be able to soften the blow. So I soften the blow with them with education. I soften the blow with telling them about me. You know, sometimes you got to tell a little bit about you so people can open up.
54:03And with the whole fish thing, yeah, it's funny. Ha ha. But at the end of the day, you might be crying on the inside. So, you know, it's tough. So I try to educate them as much as possible, not just about the product itself, but about your water intake, your diet what are you using are you peeing after sex like are you taking probiotics are you making sure that an apple yes like does that work that's well i wouldn't say pineapple is the end all be all but you need to have a you need to have a really good probiotic and so some probiotics have pineapple in it um but that whole like eat the pineapple tastes better if you have bv it ain't it ain't gonna do nothing that bv gonna permeate through it'll permeate through for sure what about like when cardi b was saying that she was talking about um drinking the pedialyte to get wet i remember that after maturation no she was saying that she was she was saying after no she was saying that she was showering with um what was it it was uh she was using something like that you cook with traditionally but she was like she's she's like it's a dominican like caribbean thing like no just dominican maybe that's what she said i don't know i don't know about that but she said caribbean that's what that's her words um to do what yeah to to clean Was she douching?
55:22Perhaps. Not a turkey basis. It was a liquid. Oh, I don't know. Maybe she was douching. There's all kinds of remedies. I just stick to Salt-X-O. That's all you know. That's all I know. Salt-X-O. Where are you from? I'm from Miami. Where's your family from? You're black American? Oh, yeah. My dad is from Dominica, and my mom is American. Okay. Dominica actually has one of the largest amounts of people that live to be 100 years old. Wow, yeah, my dad is 89. Okay, he's what? Yeah, he's old. He's old. You gonna get to 100? He's old, yeah, because my grandmother was 109. Yeah. So. Yeah, they have a lot.
56:01Yeah, they have longevity. My sister lives from there, so I learned that. Like, centenarios, I think they call it, something like that. But they have, like, percentage-wise. Yeah. They might be number one. It's like them, Japan. They eat well. They're one of the top countries. They eat very well, and I grew up eating very well. Like, it was kind of annoying because I want to have chicken nuggets and fries. my dad's like I'll make you chicken nuggets I'm like I don't want that but it worked out in my favor we had like an oki tree we had all kinds of stuff oh yeah you uh you talked about being bootstrapped and there's advantages that come with it right like yeah obviously you make the decisions you're agile you can adjust have you have people approached you about investing in the company have people approached you about maybe buying the company you know that's a touchy subject yeah and how how have those conversations gone if they have happened and obviously i don't feel like that was a thought process to begin but has that crept into your mind as you so yeah i've had a few people want to purchase salt i've had a few meetings that they were like hey i want to buy this business um and i've had a few investor conversations but i just never if your best finance people are doing expense reports chasing receipts or spending time on month-end close It's time to get Brex AF, a gentic finance that eliminates that work before it starts.
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59:36Because no two businesses are alike, the Hartford makes it easy to get a customized quote for your business. The right coverage helps protect your livelihood. Protect what you've built. Get a quote today at thehartford.com slash small business. That's thehartford.com slash small business. I just never put the trigger on it. I haven't. I'm open to it now because of the way that we're growing now. I'm like, okay, well, I'll be open to it because I want Salt XO to be global. So I'm open to bringing on those partners. But before I get into business with anyone, I want to make sure that Salt XO is already built out to sell, if everything.
1:00:14So I want to make sure all of my back end is perfect before I bring on anyone, especially with the investment that I'm expecting. Like I'm not expecting$100 ,000. I'm expecting a couple mil. Yeah. And you've never taken money. I've never taken money. I'm completely bootstrapped. so I don't owe anybody I don't have any debt so salt and so is it's healthy right now thank you Jesus but I also feel that um I'm ready now before I was fearful because like I said I didn't know about how to build a business I learned I never had a mentor my mentors were on YouTube and just affiliate myself with the right people but I've learned all this stuff on my own now I feel like i'm ready i've learned enough to be able to discern okay well when i what i do with this money i know what i like i know where it can go so i'm ready now for sure you talked about b2c and like so where are people buying the product are they buying it online are you you in big box retailers so we are on amazon prime we are on tiktok and we are on shopify we are not in stores right now no physical store no physical stores i had a few um offers from a lot of major retailers that want to salt in the stores.
1:01:24But what a lot of people don't know is if you are a bootstrap brand, it is very challenging to navigate in those stores because you have to pay for the storage. You have to pay for the losses. You also have to pay for shelf space. And in the event that those products don't sell in the timeframe, you have to buy that. And you're also, your money is also tied up. I'm big on, I don't want my money tied up, especially for long durations of time. So let's just say you have an order, they purchase an order for a million bottles. You're not getting that money until maybe 60, 90 days later. So all of that money is tied up and you have to basically work in a deficit.
1:02:05Now that's not the case for everyone, but for a lot of bootstrap brands, it can put you in a sticky situation. So I've been really good with having the mindset that the tortoise the tortoise run the race i'm not it's a marathon so okay you have a website people buying it from the website directly you have the tiktok shop people are clicking a link in the affiliates and then you said amazon yeah amazon prime amazon prime and then what else that's it shopify amazon prime and tiktok so like the percentage wise what's the percentage of like 10 percent here 20 percent there like what's what's the percentage of people that actually buy like from those different places so am so tiktok and shopify they're neck and neck right now so half and half our amazon store we just got on amazon we're probably like seven eight months old on amazon um so we're still building that like we're still growing it's really healthy but we're still growing that out but amazon and but tiktok and shopify are our main main that's your main thing yeah and amazon is growing rapidly actually so we just actually sold out of our product our yoni gel on tick on amazon recently so have you done physical pop-ups or like oh absolutely so we're actually on a wellness tour right now um i have you're gonna be an investor's right yes i'm excited you're gonna have a booth at investors yes i have a booth uh one of the biggest booth if not anything yeah the biggest actually the biggest yeah yeah is it the biggest it is potentially it has the potential to be yeah Yeah, yeah.
1:03:42It's going to be a thing. It's going to be a big thing. I've seen the location. You've been to InvestFest before? Yes, absolutely. So you know the landscape of everything. I was there last year. What'd you think? I went to support my friend. I love InvestFest. Who's your friend? It's a special friend? A colleague of mine. Okay. But, yeah. A colleague, a colleague. Okay. You have it. Yeah, yeah. Earn your love. Okay. So, all right. I'm sorry. So, talk about, You say you're doing in-person pop-ups. Yes. And then also, while you're in that, since we talked about it, talk about what you had planned for InvestFest.
1:04:18Okay. So for, okay, I'll start with the pop-ups that we're doing right now. So I'm on a wellness tour. Basically, I am showing women, most importantly, black women, an elevated experience through wellness. So a lot of women, a lot of women that I grew up with, we didn't have Pilates and matcha and yoga. We didn't have that. that wasn't a thing so i am introducing women to pilates yoga um small like hors d 'oeuvres like it's a very elevated experience we're working out because i want people to understand that wellness is not just about something that you do topically it's about the inside as well so we're working out we are connecting we're fellowshipping with new women we're making new friendships all of those things is really important at each event like each event i go to that i that i host for Salt XO, I say, hey, make sure you leave here with a number.
1:05:10Make sure you leave here with somebody. Put your phones down, connect, grow. Make sure that you're using Salt XO. And make sure you tell a person that may not know about what you're using. Tell somebody your hygiene routine. What are you using? That just makes them feel so connected because they're like, oh, I started using this because of this girl that I met at the wellness event. And it's really networking. And so the girls are promoting it for me. I maybe have 10 to 12 influencers at my event, but everybody else, they are supporters of the brand. And we just had an event here. I was telling you guys earlier in New York.
1:05:41We've never come to New York before. That event sold out in two hours. I was like, wow, there's a need that we are meeting and there's a demand there. So I'm really happy about what we're doing for the wellness community, about women, Black women feeling like, hey, I feel seen. I feel appreciated. I feel like this is a brand that cares about me outside of just wanting to sell me a product. so that's really important and so for invest fest we are bringing the same tools we're bringing the same tools there um making sure that women feel seen we're talking about wellness we're educating them through our booth education i can't give people too much is mama pearl gonna be there mama pearl is gonna be there i will i'm gonna be there we actually have a miss pearl mascot that i um that we just got it's so cute um we have a miss pearl mascot she's gonna be there and people can come up and identify like kind of pin the tail on the donkey, but we're going to do a pin the tail on that vulva.
1:06:39And it's going to be great. Like we're going to be teaching women about their bodies, what to use, what not to use and how to know when something might be off. And you're going to be speaking. Yes, I'm excited. I will be speaking. And it's such a beautiful full circle moment. Last year I was an attendee and this year we're a premier sponsor. So I'm really, really happy about that. If you need me to get back in my health teacher bag, you just let me know. Don't worry about it. We would love to have - We would love to have an educated black king on the platform. We can go from ovaries for low being, we can do the whole thing.
1:07:08I love that you, like, seriously, this makes me so happy. She's playing. No, I'm so happy because I don't have those conversations with men. Like, usually I have to talk to it about, like, my girlfriends. But to have a man so educated in that and I don't have to tell you, hey, this is the vulva and this is the labia. This is the majority. You're like, I know that already. So, I love that. All right. Last thing I got. Okay. entrepreneurship motherhood two different things yeah equally i mean important not equally important important we talk about balance in this world obviously as an entrepreneur as a ceo as a founder how how are we managing are there routines right because a lot of people are doing it they're gonna watch you yeah and say like oh wait again i feel seen by what you're saying yeah it's tough I actually just I just had a nice little cry last night.
1:07:57It's tough. I am I'm on the go a lot. Transparently, I'm on the go. I am working. I am building something for my boys. But what makes me feel happy about it is because I'm building something that they're going to be proud of. So the only way they're able to live the life that they live right now is because I'm doing what I'm doing. And I think that my purpose and my obedience to what I'm supposed to do is connected to them as well. So if I say you know what i'm not going to work this weekend It's like almost a domino effect So i've just learned to kind of mesh them and make time for them In the best way I know how so last week, for example, I went to arizona I took my team out for a company retreat for wellness.
1:08:39We didn't work I just spoiled them rotten for a week in arizona. We had like a mansion on the mountaintop And the day a day later I just said hey y 'all have to leave a little earlier because I got to go to my babies I have a three-year-old and I have a seven-year-old And I took them as soon as I landed. I took them to a resort I had to fly out three days later But i'm making time And in those moments where i'm making time my phone is down. I'm intentional i'm talking to them I'm interested in them and they know it and I also communicate with them and let them know. Hey y 'all like what i'm doing I'll bring my son to the warehouse.
1:09:11He's so happy. He's like mommy. I love what you do I love this place And he's been able to see me from the ground up. My baby was with me I was making soap with him on my hip in my garage when I first started Salt. So he's very in tune with what's going on. But I think it's very important to not just turn your goals into something that's like, okay, well, you feel bad about it. I don't feel bad about it. Yes, I have moments of feeling like, dang, I miss my babies. But I'm going to work. I'm going to fulfill this purpose that I have over me because at the end of the day, when they get older, I want them to do the same.
1:09:46I don't want them to feel like, hey, you know what? I don't maybe not want to do this because of this reason. Now there will be time for me to sit down somewhere, but I'm young and I'm ready to work and I'm eager. And it's so much more for me to learn and to grow. So I'm, I'm in a season of if I have to make time, I'm going to make time, even if it's two days and I'll come right back home to them. But I'm just, I'm just immersing them in my life. It's harmony at this point. I don't know if it's balanced, but it's just harmony. Yeah, it works. There you have it. Well, tell the people where to follow you, where to get the products, everything, all the information.
1:10:20Yeah. So you can follow me at salt.xo on Instagram. My personal IG is jalisa.xo, saltxo.com. We are SaltXO on TikTok for the best feminine wellness in the world. Shop SaltXL. There you have it, ladies and gentlemen. We'll see you guys next week. Peace. Peace. Ernest, what's up? Look, building wealth isn't just about making money. It's about knowing where your money is working for you. That's why we partnered with Empower. empower is all about helping you invest well so you can go out and live a little their free empower personal dashboard gives you a complete view of your financial life in one place track your net worth monitor your budget analyze your investments set retirement goals and more you've worked hard for your money now make sure it's working hard for you download the empower personal dashboard or visit empower.com not an empower client paid or sponsored The game started.
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From the publisher
Rashad Bilal:
How do you turn a $67 investment into an 8-figure business? In this episode of Earn Your Leisure, we sit down with Jhalesa Seymour, founder and CEO of Salt.XO, to discuss how she built one of the fastest-growing feminine hygiene brands by solving a real problem, listening to customers, and creating a powerful community around her products.
Jhalesa shares the strategies that helped Salt.XO scaleβfrom leveraging TikTok Shop and mastering logistics to pricing products correctly, expanding into retail, building partnerships, and managing rapid growth. She also opens up about turning a side hustle into a full-time business, taking control of her own warehouse, and balancing entrepreneurship with motherhood.
Beyond business, we have an important conversation about womenβs health, pH balance, BV, and why these topics deserve more attention. Whether youβre an entrepreneur, e-commerce founder, or someone looking to build a brand from the ground up, this episode is packed with valuable lessons you wonβt want to miss.
#EarnYourLeisure #SaltXO #JhalesaSeymour #Entrepreneurship #Ecommerce #TikTokShop #Business #SmallBusiness #Startup #WomenInBusiness #BrandBuilding #Marketing #BusinessGrowth #FounderStory #FinancialLiteracy
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