In short
How the U.S. health system drives high costs and how to reduce bills by choosing the right insurance, understanding Medicare/Medicaid, and challenging unfair charges.
Guest
Dan Weissmann, journalist and podcast host. He has a congenital heart condition requiring annual care. He previously freelanced and was told he wasn’t “insurable” by insurers (pre-Obamacare). When his family tried Obamacare marketplace coverage, his needed tests/providers weren’t in-network, leading to about $20,000 out-of-pocket exposure (and he learned out-of-network care may lack an out-of-pocket maximum).
Key claims
The system is like a rigged casino/poker game where insurers, pharma, and hospital chains are “playing for your chips” via complex contracts, denials, preauthorizations, and consolidation. Much spending flows to profits and to infighting among stakeholders (e.g., PBMs vs pharma). Administrative burden keeps people poor and can kick them off Medicaid.
Notable examples
Medicaid work requirements and “administrative burden” (e.g., a family kicked off for an email sent to the wrong address). Medicare penalties for missing sign-up deadlines; Medicare Advantage can’t easily be switched back to traditional Medicare in many states. Open enrollment advice: don’t just compare premiums—build a “normal year” cost plan using networks, deductibles, co-pays, and co-insurance; pregnancy and “hit by a bus” scenarios matter.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOThe Casino Metaphor of Health Care
1:22 to 2:27
Explore the metaphor of health care as a casino and its implications.
“And listen, if you've ever been in an eight-hour meeting about the future of your business, you already know you're not remembering everything.”
The Casino Metaphor of Health Care
2:39 to 3:40
Explore the metaphor of health care as a casino and its implications.
“Squarespace has sponsored us for five years.”
The Casino Metaphor of Health Care
5:20 to 6:45
Explore the metaphor of health care as a casino and its implications.
“I think that's something all of us can relate to.”
Personal Stories and Health Insurance
6:45 to 10:10
Dan shares personal experiences that shaped his understanding of health insurance.
“You know, being I'm a reporter, being a reporter is not like a growth field for sure.”
Understanding Health Care Costs
10:10 to 14:03
Discuss the reasons behind high health care costs in the U.S. and what to do about it.
“Like, where is the money actually going?”
The Profit-Driven Nature of Healthcare
14:03 to 17:58
Explore how healthcare companies prioritize profits over patient care.
“So, yeah, I mean, there's competition, but they're competing with each other for who can be the most profitable.”
Challenges of Medicaid Work Requirements
17:59 to 20:32
Understand the implications of Medicaid work requirements on low-income individuals.
“So the Medicaid work requirement, it's coming fast.”
The Realities of Medicare Costs
20:33 to 23:04
Learn about the hidden costs and complexities of Medicare that many overlook.
“It's so expensive to be poor in the United States.”
Navigating Medicare: A Guide
23:05 to 28:00
Discover essential tips for navigating Medicare and choosing the right plan.
“Medicare age, they'll probably see a lot of people being like, hey, come to my free seminar.”
Navigating Medicare and Drug Coverage
28:00 to 29:47
Learn about the complexities of Medicare and the importance of choosing the right drug coverage plan.
“And she's like, every year we invite seniors because one thing you never get away from working with private insurance is drug coverage.”
Show all 24 chapters
Navigating Medicare and Drug Coverage
30:19 to 31:18
Learn about the complexities of Medicare and the importance of choosing the right drug coverage plan.
“It's a unified suite that brings your financials, inventory, commerce, HR, and CRM into one single source of truth.”
Choosing the Right Health Insurance Plan
31:18 to 36:58
Understand critical factors in selecting a health insurance plan during open enrollment.
“Like what happens if like I, you just said this lovely public service, which is like a phone line, you can call and get questions answered.”
Evaluating Health Insurance Options
36:58 to 42:01
Explore what to consider when evaluating job offers for health insurance coverage.
“is to make sure that you're not just prioritizing, okay, what am I gonna pay now?”
Navigating Health Insurance Options
42:01 to 50:50
Learn how to effectively evaluate and choose health insurance plans based on personal needs.
“So you got to get that formulary and you got to hit Control F and find your drugs.”
Navigating Health Insurance Options
51:20 to 52:25
Learn how to effectively evaluate and choose health insurance plans based on personal needs.
“We do quarterly leadership retreats at Her First 100K where we lock in for full days of strategy.”
Challenging Medical Bills
52:30 to 56:00
Find out effective strategies to dispute and manage unexpected medical expenses.
“Some the estimates, there's no real number, but people who do this estimate, you know, like half or more of medical bills have errors on them this year.”
Understanding Charity Care Options
56:00 to 57:51
Learn how to qualify for charity care and advocate for your needs.
“This is the institution where I was seen.”
Strategies for Managing Prescription Costs
57:51 to 59:38
Discover effective methods to save on prescription medications.
“we were looking at how to pay less for prescription drugs.”
Navigating Pharmacy Options and Resources
59:38 to 1:04:18
Explore various resources and strategies to find affordable medications.
“And what I came away with was a kind of like a, like a playbook almost at like what you can do.”
Advocating for Yourself in Healthcare
1:04:18 to 1:09:58
Understand how to communicate effectively with healthcare providers.
“How can people advocate for themselves in the doctor's office, both for the right care, but also for clarity on costs?”
Wrapping Up with Dan Weissmann
1:10:02 to 1:10:26
Discussion about personalized healthcare experiences and resources.
“And I know people are going to have more questions because again, this is such a personalized experience.”
Exploring Dan's Podcast and Resources
1:10:26 to 1:10:48
Introduction to Dan's podcast and additional resources for listeners.
“Thank you so much to Dan for joining us.”
Exploring Dan's Podcast and Resources
1:11:52 to 1:12:53
Introduction to Dan's podcast and additional resources for listeners.
“Caitlin Sprinkle, Masha Bak-Mikyeva, Sasha Bonar, Ray Wong, Elizabeth McCumber, Daryl Ann Ingman, Shelby Duclos, Megan Walker, and Jess Hawks.”
Exploring Dan's Podcast and Resources
1:13:10 to 1:13:21
Introduction to Dan's podcast and additional resources for listeners.
“Requires Google account, Google Health app, internet, and Google Health premium subscription.”
Transcript
Automatic transcript. May contain errors.0:00Donald Trump wants to make your health care more expensive, and you need to know exactly how to navigate those changes. Health care in the U.S. costs an arm and a leg, sometimes literally. And my guest today would know because that's literally what he named his podcast. Journalist and podcast host Dan Weissmann joins us to unpack why our health care system feels like walking into a casino where the house always wins and what you can actually do about it.
0:21Dan Weissmann:We're not just playing against the house. We're kind of being ushered straight to the table where the World Series of poker is being played. and around the table are people who belong at this table, the health insurance companies and the pharmaceutical companies and the big hospital chains and all the other people who really know how to make money on healthcare. We are playing against them and they are basically all playing for our chips. We talk about everything from choosing the right health insurance during open enrollment to what Medicare Advantage really means to how to challenge unfair medical bills and save money on prescription.
0:56Can you walk me through what people should look for when choosing a health insurance plan during open enrollment? Yes. You're going to look at all the plans in front of you, and here's what you're not going to do. If you've ever looked at a hospital bill and thought, this can't be right, this episode is your guide to fighting back and protecting your wallet and your health, especially amidst all of the crazy changes. Let's get into it. But first, a word from our sponsors. We do quarterly leadership retreats at Her First 100K where we lock in for full days of strategy. And listen, if you've ever been in an eight-hour meeting about the future of your business, you already know you're not remembering everything.
1:34You think you are, you're not. And the frustrating part is the best, most important decisions, they happen in those rooms. I used to walk out feeling good and then two days later be like, wait, what did we actually decide? So I stopped relying on my brain alone. Now I use the Plod NotePin S. It clips on and with one press captures everything, of course, with everyone's consent. And afterward, I don't have to piece things together. I get a clean breakdown of what actually mattered, what we decided, and what happens next. And if I need to find something later, I don't have to scroll through anything.
2:05I just ask a question and it pulls the exact answer in seconds. Or I can send the full summary to my team so we're all working from the same page. No more 10 p.m. Slack messages like, wait, are we aligned on this? Because now we actually are. And honestly, it's the difference between sitting in a conversation and actually being present in it. It's got 98 % transcription accuracy and works in person, over the phone, and on Zoom. Go to plaud.ai and use code FFPOD for 10 % off. That's P-L-A-U-D dot A-I slash FFPOD. This podcast is brought to you by Squarespace. Squarespace has sponsored us for five years.
2:42So if they've been sponsoring us for this long, you know that we use and love them. Squarespace helps you offer services to get paid all in one place, and they have cutting-edge design tools so that you can build a bespoke website that perfectly fits your brand or business. You can also buy a domain on Squarespace. They're a fantastic source of beautiful websites. And whether it's a portfolio or your side hustle or your fully-fledged seven-figure business, Squarespace has the tools you need to grow and expand. We've loved Squarespace, and they were the first investment we ever made in our business.
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3:40Okay. So Dan, people say that healthcare costs an arm and a leg in the US. I mean, You named your podcast after this. And you once compared it to walking into a casino where the house always wins. Can you break down that analogy for us? Why are we losing so much money just to get basic health care?
3:54Dan Weissmann:So we're walking into this casino and we're not just playing against the house. We're kind of being ushered straight to the table where the World Series of Poker is being played. And around the table, you know, are people who belong at this table because they're really good and they have lots of chips. And it's, you know, the health insurance companies. and the pharmaceutical companies, and the big hospital chains, and all the other people who really know how to make money on healthcare. We are playing against them, and they are basically all playing for our chips. We are the sucker at the table.
4:28Dan Weissmann:And so that's the metaphor. I mean, we're just screwed because when we enter this, we're not, it's not a level playing field, right? You get a bill from a big entity. They've got a huge team of people who have kind of designed in the process to like get the most money out of you they can you sign up for health insurance that insurance contract you're signing is every bit as much a piece of like finely tuned financial engineering as a derivatives contract right the health insurance people have made sure that's true like all of these people have like experts whispering in their ears and we are here never having played poker before like that's how it is why is it this way the metaphor may break down a little bit there i like i don't know that's my answer to everything yeah i mean that's like we yeah we have and you know we we united states is you know kind of the only major developed country where health care is pretty fully integrated into our kind of whole capitalist deal so lots of people have the opportunity to make lots of money and they keep getting better at it you have shared that this work is deeply personal to you you've made career decisions over health insurance.
5:42I think that's something all of us can relate to. Yeah. Can you talk a little bit more about that and what made you want to get to the bottom of this system?
5:50Dan Weissmann:Oh, sure. I mean, I was born with a little congenital heart condition. I have to get seen every year. It doesn't bother me. I can do whatever I want pretty much. I'm not supposed to lift heavy, heavy weights, but like I can do whatever I want. I get seen once a year. There's tests. When I first left a regular job like 20 years ago and I was like, I'll freelance. I was like, and I'll buy my own insurance. It'll be cool. And the insurance companies were like, no, you won't. This was before Obamacare. They were like, you're not insurable, dude. I was like, I can do whatever I want. They were like, no, you can't.
6:27You can't have health insurance and do that. That was a bummer. So, you know, I kind of structured things in my life like lots of people
6:35Dan Weissmann:do to make sure I can have health insurance through work. A bunch of years ago now, before I started making this podcast, I left a job and I didn't know what I was going to do next. And I was like, I might need another career. You know, being I'm a reporter, being a reporter is not like a growth field for sure. And I thought I need another career. And I was like, and that's OK. Maybe I don't have to do this particular thing anymore. And a friend asked, like, well, isn't there something that you'd want to do? Some story? I was like, well, yeah, there's this one thing. Because as a reporter, too, and it's just a person walking around, you just you talk to people whose lives are just turned completely upside down.
7:14And I was like, this is this is like underwitnessed. And we don't understand enough about it. And we don't hear enough about it. While I was getting ready to try to make the first season of the show, we were like my wife, who also runs a small business. And I were like, what do we do? We'll need to get insurance. Obamacare now exists. We can do this. And I looked up the plans and there's tape of me doing this like in our very first episode. I was like, oh, man, to get these tests, like I get like a couple of scans. You know, I got to go to a specific place where they see people like me with my little condition.
7:46There's like one in Chicago where I live. And I was like, is any of that? Does any of the plans in the Obamacare marketplace include them in their network? Yeah. The answer is no. And I was like, well, OK, okay, how much do these tests cost out of pocket? How much is this going to cost to pay for it? And I look back at, you know, the statements I'd gotten the previous year.
8:05Dan Weissmann:And the answer was, at that time,$20 ,000. And I was like, all right, well, but there's this thing called out of pocket maximum, right? Like there's some maximum that I have to pay. And you can hear me doing this on Okay, so no, out-of-pocket maximum only applies to in-network services. So there is no out-of-pocket maximum, even under Obamacare, for things that are out-of-network. I was like, we are hosed. we had a shot that we were taking at kind of buying health insurance as a business through my wife's business and you know one of the kind of narrative hooks of that first season was like is it gonna work and it did and it worked for us and that's how we're here but like yeah that's my personal little story and i'm just like a super super lucky person job and then you turned it into it.
9:02Like, I think about all of the people. I mean, everybody listening to the show, you have jobs, you have lives, you have kids, you have things going on. And on a good day, right, you might not need your health insurance. On a okay day, when your kid gets sick or you get sick, you need health insurance. And then on a really bad day, you need it. And it's like, where is the time and energy and knowledge coming from to be able to navigate this very complex thing that shouldn't be complex. And we talk a lot on this show about how, to your point about, you know, reading dividend reports, it's very similar where if you are in debt, they keep you in debt by making it as complicated as possible to get out.
9:47If you want to invest, they make the stock market and the platforms that you invest in the stock market on extremely complicated so that you hand over your money to a wealth advisor manager who's going to charge you 2 % a year. Like, all of this is on purpose. So when you're thinking about the healthcare system in the U.S., why is it so expensive compared to other countries? Like, where is the money actually going?
10:15Dan Weissmann:Oh, well, a lot of places, the important place it goes is to a lot of profits, right? A lot of shareholders are very happy investors in pharmaceutical companies and insurance companies and for-profit health care. It's going to profits. It's going to people who have high-paying jobs, making sure those profits stay there. And interestingly, people who work in these systems will tell you sometimes, like, some of it goes to kind of accommodate the friction of what regulation we have on health care, right? It's like, oh, we gotta have a lot of compliance. We gotta do a lot of this. And some of that's true.
10:51Dan Weissmann:Largely, another big chunk of it is going towards these players fighting each other, right? Like I'm a pharma company, the kind of what are called the pharmacy benefit managers, the kind of like pharmacy side of the insurance world is always trying to take a piece out of my action. And I got to find other workarounds and I got to like pad my profits over here in case they take a piece of me over there. And if I'm an insurance company, it's the exact same thing. And if I'm running a hospital chain, it's the exact same thing. I'm swimming in a pool with where everybody else is a shark. And I got to make sure that, you know, I, I don't get eaten.
11:33And so, you know, when I remember,
11:36Dan Weissmann:and I don't remember the numbers here, but when Bernie Sanders was running for president in 2020, there was a story in Politico that was like, look, he could really hurt Democrats in Pennsylvania. Because like Pittsburgh, so many jobs are in this kind of health care administration world. Like he outlined like this is how much money we could save if we did Medicare for all. We're cutting out all of this like infighting and doing all this stuff. And like a lot of people have those jobs. And so Politico was like, Democrats could totally lose Pennsylvania because all this because, you know, the Republicans are going to be like Bernie Sanders is going to put you out of work by putting in Medicare for all.
12:22Well, I mean, it's very similar to the conversation about like clean energy, right? As it's like the coal jobs are going away and it's like, yeah, they are. And that sucks. And also, maybe this is better for the collective. And I think that one of the things that you just mentioned, which I think is so important to think about, is that it almost is like, I mean, it is. It's private companies competing for your business, just like anything else. Nike and Adidas have marketing budgets. They have project managers. They have Facebook ads and whatever. And I don't know the legality or if anybody, I don't know if big pharma is, they probably are.
13:04Ozempic, I'm getting the Ozempic ads, so I know they are. But it's like, that's something that's so interesting is that they have to make all this money because they are in competition with every other healthcare company or every other pharmaceutical company.
13:20Dan Weissmann:I mean, yes. And right. Like, because unlike Nike and Adidas, we're like, well, I want to be a performance athlete or I want to look cool. Having, you know, we all have bodies and we all need help keeping from getting sick and dying before we need to. This is a money or your life proposition. And there is not robust competition in it. Right. There are some insurance companies that are competing to sell you plans, but not that many. These industries all keep getting more consolidated. There's fewer insurance companies than there used to be. There's fewer everything than there used to be. Hospitals have been glomming together in giant chains regionally and nationally.
14:03Dan Weissmann:So, yeah, I mean, there's competition, but they're competing with each other for who can be the most profitable. In some ways, I think they're really competing for investor dollars. How do we show that we have the biggest market share? How do we show that we're the best investment? We have to be bigger and more consolidated than the other guy out there. So we have the biggest moat around us compared to them. I remember one of the first stories we did, and this because it goes down to a more micro level, too, was about a drug that came on the market priced at five hundred thousand dollars. And I was like, how did that happen?
14:43Dan Weissmann:And this was a drug that was in wide use in Europe for decades. But nobody had run it through clinical trials in the United States. It treated a fairly rare condition. And, you know, I talked to the guy who developed it in the U.S., which basically meant like ran it through the clinical, got the money from investors to run it through clinical trials here. And he was like, look, you know, it does cost X millions of dollars to run that clinical trial. Yeah. To get the FDA approval. The people I'm hitting up for those X millions of dollars are hearing pitches from people just like me who are saying, I'm going to get you 100x.
15:22Dan Weissmann:I'm going to give you 150x, right? Your investments can be paid, you know, a bajillion to one. And so if I didn't promise my investors that kind of return, they would never I would never have gotten this many millions of dollars. I mean, which is why there are like policy folks who are like, right, this these FDA approval trials should be paid for by some other mechanism than getting investors to pony up for them. Right. We could have a pool of public dollars. Um, that's a, uh, that sounds good to me. Um, you know, I'm not an economist. I haven't done it, but like, okay, that makes sense. But it certainly makes sense in the context of that story.
16:03You know, and if you're Eli Lilly or any of the other companies, you're in that boat where like you're running that company, your company's stock price is the most important thing to keep in your job. I just have this picture of like a bunch of like Dr. Evils, like in a dark room somewhere. stroking their cats and like, you know, putting their fingers together. And it's like, this is not, uh, unserious shit. Like you just said, it's like, it's literally your life. It is your health. And for the thousandth time on the show, it's like, it pisses me off so much. It's like, why you're, you're playing Monopoly of how do I get as much property as possible?
16:50How do I get as much asset as many assets as possible but with people's health care and lives absolutely absolutely it's i mean the part it makes me very sad honestly you know when when the ceo of noted health care was killed right colleagues of his were like he was one of the good guys he wanted to you know
17:14Dan Weissmann:make things better. And I think they were serious. I think they were like, but their idea of better is like, what are some incremental ways we could make things a little better within the context of while maintaining shareholder value? Right. That's always first. But like, could we find things that would make things a little better for people within that context. And the answer is always going to be not nearly enough, right? Not if your shareholders come first. So let's get into the sum of the information and the questions that a lot of people have. So like, let's talk about Medicaid. So the Medicaid work requirement, it's coming fast.
18:04It sounds like it can kick millions of people off their coverage. What is the real impact here for everyday people, especially people in rural areas or who are already juggling low-wage jobs. For sure.
18:18Dan Weissmann:And I'll just say, like, this kind of macro question is not my beat, so I can tell you generally what I know. Sure. We looked at Medicaid for the first time last year. Medicaid, Medicare, having done— but, like, because it took me a long time to feel like I knew enough about health care to go into this more complicated area. And here's what we learned. during COVID, in the early part of COVID, right, one of the things that happened was they loosened up some things that they could stay on Medicaid without having to kind of pony up a million documents all the time. And so after a few years, that ended, the kind of COVID public health emergency ended, and that loosening kind of hit the sunset, and people had to kind of re-up.
19:05And I talked to folks who were like, yeah, we've seen this happen before because Tennessee had done something similar 10 years prior where they'd loosened things and then tightened them. And what happened was people couldn't stay on Medicaid.
19:17Dan Weissmann:It got so hard because of all of the bureaucratic requirements. And of course, there's one, do you understand all the things you're being asked to do? Two, do you have time to do all the things you're being asked to do? And three, does the system on the other side accurately understand what you're telling them? And if any of the answers are no, Like in one case, one family was kicked off of Medicaid for not responding to email that had been sent to the wrong address. Right. So this happens all the time. You add kind of more stringent work requirements. You're adding to what people call administrative burden.
19:56Dan Weissmann:Right. This was the burden of just like showing like, yes, my income's still low. I still need this. you add the administrative burden of like now I got to somehow find a way to prove to you that I still have this job that I still work this many hours a week. I got to navigate through your system in my spare time. And by the way, being poor and working a low wage job, that means I still qualify for Medicaid, keeps you pretty busy. Yeah. So that's I mean, I don't I can't tell you off the top of my head the numbers of people they say are going to lose Medicaid, but that's basically the why. It's so expensive to be poor in the United States.
20:37Like, it's so expensive to be poor. Your time, your energy, your money, your resources, all of that, when you're just trying to get by, it's the same with the way people feel about banks or the access to banking products. Like, it is a million hoops to jump through in order to just get by. And it's so stressful. Right. Yeah. Like, yeah, we don't make we're not like to a certain degree, you know, being activated by the flight or fight response can kind of give you a jolt of energy. But like chronically. Right. That's not supposed to be sustained. Right. Yeah. And and we don't we don't we don't operate on our best when we're under that kind of pressure all the time.
21:23Okay, so Medicare. People assume it's this magical free healthcare that starts at 65. Nope, that's not the reality. What is the biggest surprise about Medicare generally, but specifically like costs that you wish everybody knew before they turned 65?
21:38Dan Weissmann:Yeah, this is a really big one. And this also took me several years before I was like, OK, now I can start to understand Medicare. And there's kind of two things in there related. One is signing up for Medicare is kind of complicated. There's a lot of choices to make. And Medicare is not free. You pay a premium for part of it. And under what we call traditional Medicare, but the government runs it, kind of the way it started in 1966, there are things that are not fully covered. And so you need to take out a second policy. People call it a supplement or Medigap. So to do regular Medicare means you're paying some money out of pocket.
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22:16Dan Weissmann:And there are, you know, deductibles and other things. Medicare doesn't mean that like you've closed the you've you've you've kind of drawn the curtain on the question of like, now I never have to pay for health care again. I have to think about medical bills again. It helps a lot. It helps a lot, but it's not free. And there's like the most surprising thing that I learned is like there's deadlines when you sign up for Medicare. And there's one of them where if you miss it, if you don't sign up within a year, I think of turning 65, you pay a penalty, like a fine every year for the rest of your life.
22:50Dan Weissmann:And the longer you miss the deadline by, the bigger it is. I mean, it's like, what, really? Really? So like stay on top of it. So that's one is like Medicare doesn't mean health care is completely free. Now, here's the other really important thing is that if you or someone you love is approaching Medicare age, they'll probably see a lot of people being like, hey, come to my free seminar. We'll tell you all about how to sign up for Medicare. That person is likely to be an insurance broker and they are likely to say, look, regular Medicare, it's super expensive. You're going to have to buy this supplement policy.
23:26Dan Weissmann:You're going to pay these other things or you could sign up for Medicare Advantage. and here I can offer you this, I can offer you this plan with like almost no premium or maybe no premium. And I can offer you things that Medicare doesn't cover at all, like vision and dental and hearing, which yeah, Medicare doesn't cover those things. So that's a whole thing. And, you know, that sounds super, super good. But here's the thing in most states, once you've signed up for Medicare Advantage, you can't, it's like a no backses thing. You can't go back and be like, actually, I'd rather nutritional Medicare.
24:03Dan Weissmann:And the reason that's important is because, well, Medicare Advantage is run by private insurance companies like UnitedHealthcare, all the people that we love so much to deal with as non-retired people with all the administrative burdens and the preauthorizations and the denials and all the time you spend on the phone with them. And this is as people who like, hopefully we're not needing a ton of medical care all the time. You know, you are signing up the oldest, sickest version of you to deal with those people if and when you're really hurting. Right. And I talked to people who are like, oh, my gosh, you know, like I developed a big health condition and like United Health Group or Cigna or whoever it was, was like, no, we don't think you really need it.
24:50and like that's me i talk people like that who are young younger and who are and i've talked about that who are on medicare advantage and they were like i can't do this like i can't i can't get the health care i need so that's a huge consideration for me is like as i you know look toward hoping medicare is there and that traditional medicare is there when i'm ready for it i hope Traditional Medicare is there because I don't want the oldest, sickest, weakest, tiredest version of myself who's the most in need of good medical care to have to engage in the kind of battles that I chronicle all the time.
25:31So what is your advice for someone navigating that? Like, how do they not get totally overwhelmed? How do they make smart insurance decisions? Oh, actually, I have an answer for this. Great. Which is, yeah. I'm like, give me answers because all of this feels so pretty overwhelming. I just want to walk into the ocean.
25:50Dan Weissmann:Yeah, at least at least at least at least for now. Right. Because this is a federally funded program. So who knows what's going to happen going forward? Every state has a program called SHIP, S-H-I-P. And what it stands for is actually a little bit different. But state is usually the S and health insurance is the P, but is the I. You get the idea. there's uh but it's basically free counseling for people who are signing up for or dealing with medicare and like counseling meaning like advice like you call somebody and i had a friend a couple weeks ago who was like hey i'm coming up medicaid you have you know what's your advice i was like get in touch make an appointment with a counselor for your local shit office and she was like will do and afterwards after she texted me she was like okay that was a two and a half hour phone call and I'm still kind of like putting myself back together.
26:41But thank you so much. Can you imagine, can you imagine like, I mean, God, saying this, I'm like, well, who the heck knows what any government program is gonna look like coming up. But to put it in the other way, like the idea that you could call somebody and get somebody who does this every day to talk to you for two and a half hours about this process and what it's like for you, what your options are, right? Because again, like you're gonna sign up for a Medigap plan. Well, there's literally an alphabet soup of those. There's like a type A, B, G, F, and D.
27:21Dan Weissmann:There's letters that are missing from the sequence. I don't remember which ones they are. And then they're each offered and they cover different things and they're each offered by different carriers. So, you know, am I choosing regular Medicare, traditional Medicare or Medicare Advantage? Oh, traditional Medicare. I need a supplement. Well, which kind of supplement? All of that. So, yeah, having somebody you can call who's not the insurance broker who's I mean, they're like, I can set you with a Medicare Advantage plan and get a commission. Right. When you do, the people at SHIP are just there to help you.
27:55Dan Weissmann:And by the way, they're also there when you're on Medicare. So I talked with a woman recently who runs one of these programs. And she's like, every year we invite seniors because one thing you never get away from working with private insurance is drug coverage. That's its own part of Medicare. There's a whole separate alphabet soup. There's Medicare A, B, C, and D is for drugs. And that's entirely run by private insurance companies. There are often multiple that offer you a plan in a given year and you got to choose among them. And every year they change. every year you got a re-up. And so, you know, she's like, people come in.
28:34I'm like, let's look at, there's a list called the formulary that says which drugs, which plans cover at what rates. And you want to pick the right one for you because otherwise life gets very hard. That brings me to - You look really tired. I'm just like, thank you first of all for doing this work. And second of all, I'm like, I am so scared to get old.
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31:18Okay. So before we move on to just general health insurance questions, we're kind of dancing around it, but like, what does happen if he is doing the thing he says he's going to do with passing the big, beautiful bill, which is that Medicare gets, is it Medicaid gets cut? Like what happens if like I, you just said this lovely public service, which is like a phone line, you can call and get questions answered. And I was like, Like, I literally had a thought where I was like, that sounds like Donald Trump's worst nightmare. Like, that sounds like the thing that he would cut first. So what happens when these things start going away?
31:57I don't know, but it's really bad. Yeah. I mean, that's all I can say. I mean, like, I have not yet heard that SHIP is being cut the way some other things have been cut. But, you know, this is year one of this presidency. So we don't know. years baby what's coming down the pike yeah call your reps that's my that's my answer to that call your reps do what you can do okay let's talk about health insurance generally because we get so many questions about it um i've done some content and some uh helping people navigate like negotiating medical bills or just like looking at their bill to see what's covered and what's not i have a video that went viral when i first started like on tiktok in like 2020 about how i went into the gynecologist and that was a routine visit, but they didn't bill it as such.
32:49And if I wouldn't have caught it, right, like it would have cost me, I think, a couple of hundred dollars. So first of all, can you walk me through what people should look for when choosing a health insurance plan during open enrollment?
33:03Dan Weissmann:Yes. You're going to look at all the plans in front of you and here's what you're not going to do. If there's any way to avoid it, you're not going to be like, what's the least amount of money I have to shell out per month for this? Note that, like, right, they all have different premiums. Set that aside for a second. Don't make that, don't just look at that and circle that one and go. Because you need to make a couple of calculations because the one that is the least out of pocket for the premium per month could cost you a lot over the course of the year. So you want to make basically two little lists, two spreadsheets, two whatever, like two columns in it.
33:38Dan Weissmann:One is, what do I need in terms of health care? What my things cost? And a normal year for me. And a normal year for you is just different from anybody else. I see this therapist every week. And, you know, if I didn't, like, that could be bad. Are they covered? Or in the case of, you know, I have type 1 diabetes. I need to make sure that my endocrinologist is covered. Or, like, I'm planning to have a kid this year. Or I need knee surgery next year. Whatever you know is your deal. What's that going to cost you? And on healthcare.gov, you can look to see like which doctors and which whatevers are a network and also at what level.
34:13Dan Weissmann:Because the other question is like, OK, there's going to be out of pocket costs. And what are they going to be for me? When is my insurance actually going to kick in? What's the deductible? Like I have to shell out this much for most things. Some like routine doctor's appointments supposedly know before the insurance kicks in at all. And that number can be like on Obamacare marketplace plans typically is in the thousands of dollars per person per year. And that's hard to get away from. But then the question is like, OK, I've paid that. Then what? Then what are my co-pays? Am I seeing someone all the time?
34:47Dan Weissmann:That's going to add up. And then there's my favorite term that I learned in making the show, co-insurance. It's like, dig me. I'm co-insuring myself. If I, God forbid, go to the hospital or whatever, this is a percentage of the total that I'm paying, like an 80-20 split, meaning I'm paying 20 percent or a 90-10 split or a 70-30 split or a 60-40 split. And again, for most of us in the kind of normal year, I'm not worried too much about that because I'm not planning to spend a lot of time in the hospital. But now you've got to look at the other side, which is what happens if I get hit by a bus this year?
35:24Right. Where does that leave me? How wrecked does that leave me?
35:27Dan Weissmann:And that's where it's like, well, that that coinsurance, 40 percent of whatever it costs to be recovered and being hit by a bus. That's a lot. So you kind of do those two calculations and then you kind of. For most of us, for most of us, we're really mainly going to look at that number for like what's a normal year look like, because that's going to be scary enough to hit by a bus year. I mean, that's going to be scary enough. Like, what do I got to shell out every month for an insurance policy that lets me, last time we did this, we did this last year. Like, we were looking at policies that were, I could pull it up, but I'm not going to because it's too awful.
36:02But like, it was too awful. But like, you know, we could save like a hundred bucks a month on this premium, but it would cost us like an extra$5 ,000 across the course of the year, just doing our normal thing. And I was like, that's not good.
36:21Dan Weissmann:We have to pay this extra money. And it's still and the total the total between the between the insurance premium and what we expect to pay out of pocket is our biggest single expense. And the premium itself, I think, is our single. It's more than our mortgage. Right. And it's going to go up again this year. So again, for most of us, thinking about the what if I get hit by a bus thing, like we just, we can't afford to get hit by a bus. But, you know, looking at the questions like, what's a normal year look like for me? That's gonna, you should do that calculation because that's what your year's gonna be and that's your budget.
36:56I think that's really, really smart is to make sure that you're not just prioritizing, okay, what am I gonna pay now? Like, what is my monthly premium versus, yeah, what are the co-pays? What are, what do I need in an average year? You keep saying hit by a bus. And like, I think that is important to think about. I'm not trying to bring the evil eye on you or anything. No, no, no. It's more that like, I think about like, yes, there's the hypothetical of hit by a bus. But there's the more real hypothetical for a lot of people listening because we have mostly women listening, which is I'm going to have a kid.
37:28And that is financially very similar to I got hit by a bus, but much more realistic. That is something that a lot of us will navigate. So that is just something I want to highlight. Absolutely. Yes. We're thinking about, oh, yeah, what happens if I get hit by a bus? But what also happens if the much more realistic version of this, which is... Spend time in a hospital. Yeah. Yeah, right, right. I'm pregnant or I have a kid. Like that's incredibly expensive. So if you know that that is something you want to do or something that might happen, plan accordingly. 100%, 100%. Yeah, and that's where it's, looking at the network is really important.
38:16It's like, I wanna give birth over at this hospital. Okay, find yourself an insurance plan that covers that hospital. It is, yeah, it is wild. I often say like, I think, you know, parents are the folks who are my kind of like target listeners in a way. By the time one, like, yeah, having a kid is most for most people who are generally healthy. It's your first encounter with like how much things really can sock you for. And they cost a lot. Oh, my God. It's insane. And I think like a non complicated pregnancy costs at least 30 to 50 thousand dollars. Oh my gosh. like that's just a normal pregnancy you haven't had to go in and get tests every week because you're having morning sickness your baby came out completely healthy and fine and didn't have to receive any non-normal aftercare like that's a lot of money and then you add just one variable in there and it starts getting more expensive it's enormous yeah and and you come out of it and now Now you've got a new human who is at risk for having, there's another body that may need care.
39:28And, you know, babies get sick. Okay. I got to keep us like, I have to keep us in actionable because that's the only way I'm going to keep us positive. Okay.
39:36Dan Weissmann:So that's my, like, you know, I, I, that, that's my whole show. I'm just like, no one would listen to my show twice, let alone once. If it, if, you know, we make the commitment to like, it's got to be entertaining and empowering and useful because otherwise like you're not coming back. Nobody wants to sign up to like want to crawl under their mattress for the rest of their lives. and listens to that again. Some people who listen to this show do, but that's okay. We try to not keep it that way because every show, every episode, I feel like we get to a point where we're just like, fucking capitalism.
40:06Okay, so if you're evaluating a job for its health insurance, what coverage or what things am I looking for? Like, I think, put yourself in 22-year-old Dan's shoes. Like, the first time he had a job, I'll put myself 22-year-old Tori. Like, what should I be looking for? What do these numbers mean? What is all of this? Well, I mean, the first, if I'm really 22, then I'm evaluating them against my parents' health insurance and what they could cover me. Yeah, valid. Very true. Okay, so late 20s. Yeah, 27, 28. It's kind of the Logan's Run scenario. You turn 26 and now it's all you. Yeah, I mean, it depends on you, right?
40:48Some people are like, I'm type one diabetic or I'm bipolar or I have other things that just require ongoing treatment, ongoing access to specialists. I can't have my life without these things. So you're looking for like, OK, what am I getting? And similarly, like I need I need there's certain medicines that I take.
41:14Dan Weissmann:I got to have them. then you are going to HR and you're saying, I need to see the policy and I need to see the drug formulary. This is a very long PDF that lists all the drugs out there and for each drug, each drug is placed on a tier. You just like tier one, two, three, four. And then there's often a tier called specialty for things that are super expensive. And it'll tell you like this drug's tier one. you pay five bucks. This drug's tier two, you pay 20 bucks. This drug's tier three, you pay 50 bucks. And again, the numbers vary depending on your policy. This drug, you pay 50 % of whatever it is.
41:58And whatever it is can be thousands of dollars. This drug is an off formulary for us. We don't cover it. So you got to get that formulary and you got to hit Control F and find your drugs. And you got to do that for every policy that's available to you. So that's probably number one. And then, yeah, you're looking at like, what are, like, again, what's a normal year look like for me? It's all this process. Like, what does it look like for me? Like, I'm going to maybe go to the doctor once next year to get a checkup because my mom bugs me. And I'm going to go to the dermatologist to get a skin check because my mom bugs me.
42:39And that's it. You know, that's it.
42:41Dan Weissmann:That's me. I'm a 26-year-old marathon runner. I'm all good. Other people, not so much. So it's just going to completely depend on you. When you first are interviewing for a job and you get an offer, are you having those conversations with HR? Are you like, can I see the healthcare plans? Me personally? Man, that would be an awesome idea. Okay. I'm trying to think about, again, if you're getting the benefits and it's like, okay you get a 401k maybe or you get this and it's like 85 health care coverage premium which i think what we offer her first 100k like the company is going to cover 85 of that like what does that mean for somebody in like very basic layman terms basically i mean i looked this up this morning um the last time this got documented was you know coming up on a year ago employer health insurance for a single person is like$9 ,000.
43:34For family, it's like$25 ,000. So it's like 85 % of that, right?
43:40Dan Weissmann:That's already, that's money out of your pocket. But it's also like, yeah, what does it look like? I mean, I'd say you want to, yeah, get as much information as you can as soon as you can. If you know somebody, I mean, and again, it depends on you. If this, and you'll know it, right? Like, you know, if you are a person who has essentially a chronic health condition where you need access to specialists, you need access to certain medicines. You don't need me to tell you this. You know this. You have chosen your you may have chosen your career based on the idea, like I got to be in a job that's going to make it possible for me to live my life.
44:14Dan Weissmann:But like so I think, yeah, it's all it's it's it's individual. But but, you know, as I've learned, like and so I think then you may be thinking about these benefits more in the question of like hit by a bus or get pregnant or, you know, have a baby, like have a big unexpected expense. Like what's the, what's the kind of downside risk of any given plan? Cause you know, if you're rather than like, what's it going to do for me? I mean, I think I can give the advice that like you want your employer to cover as much as possible. Like that is a really, really great benefit. So if you are looking, one, do they offer health insurance at all?
44:53A lot of companies don't. I think if you're doing full-time work, that should be a requirement that you have, that your company offers you health insurance. I think the second thing is figuring out when is that health insurance going to kick in? Because a lot of places say, well, you can get health insurance, but after you've worked here for three months or six months or even a year, you can't get health insurance from us. They can make you wait a year. It's not as much anymore, but I have seen it and I've gotten questions about it. I think it's less common now because people know it's insane.
45:27But they're doing that so if the job doesn't work out, they haven't paid health insurance for you for a period of time. And then I think the last thing, again, speaking as an employer, it's how much are we going to cover versus how much we expect you to cover. A more candidate or employee-friendly job is going to have... The company is going to cover more of that premium. So again, for Her First Under K, I think we're at 85%. We cover 85%. That's a pretty liberal, generous policy. That's hopefully what you're looking for. And if you're not at 85 or above, just be aware of that. It's not like I've taken jobs that we're not covering that much, but it's just something to know.
46:14I mean, I think of this a little differently, although I totally agree with what you're saying. I think of it as like, well, this is all money. This is all cash. And like, what's the like what's the premium on that health benefit? I mean, one of the thing that I think about with this is like even if you have the most generous benefit in the world and your employer is paying that twenty five thousand dollars to cover your family. That's money your employer could be paying you.
46:37Dan Weissmann:I mean, that's just cash on their budget line for you. And in a world where we didn't have this kind of horrible inflation in health care costs, because the cost of everything goes up, the price of everything goes up every year. And insurance premiums go up to reflect that. And if we weren't living in this world that was so enragingly, so outrageously expensive and continue to get more expensive, we wouldn't have to think about this. again, there was a story just last week about like, this is, this is, we surveyed employers and, you know, we think they're expecting this to be the rate of increase in their premiums.
47:16Dan Weissmann:And like 50 % or 51 % are saying like, you know, we're going to, our employees are going to have to take on some of that, but it's all just dollars. It's all just dollars. And it's all going to, even, you know, even those of us who are in jobs where it feels like our employer takes care of us, like we don't like we don't have to worry about this big system it's money out of our pockets if our employer is paying$25 ,000 for that like what would you do with$25 ,000 because that number was below$20 ,000 not that long ago and it was below$15 ,000 not that long ago what would you do with that extra$10 ,000 it's an interesting frame of reference because for me I'm like both as a now employer, but also as an employee, I'm like, I am okay getting a benefit as part of my total compensation package where I don't have to worry about researching that benefit and the coverage and wondering if like, I think one of the biggest reasons it took me so long to be my own boss and to be an entrepreneur full-time is because I had both my parents in one ear and the system and the other going like, you need health insurance, you need health.
48:25Like, that was a huge barrier to me making the right financial decision, which was quit my job, make as much money as possible, do impact driven work. But the health insurance thing was the reason one of like, only like two other reasons that I was like, I can't, I don't think I can do this. Like, it was just... What were the other reasons?
48:47Dan Weissmann:What were the other reasons? Oh, God. I mean, what if I fail? Right? It's like, it's like more of the psychological shit. But I think that that's a larger conversation about how we largely have tied in this country health insurance to employment, right? It's like those two are pretty inextricably linked. Obamacare has helped a ton with that, right? But again, we have people in office now who want to get rid of that so badly and who are trying, it seems like, every day to get rid of it. Most other countries do not operate this way. It is not you make money, you have a you have employment, you get health insurance.
49:28So I think that that is one of many problems we're talking about here where it's like it's not a basic human right. It must be earned. It must be.
49:38Dan Weissmann:And it's got to come with your job and it creates problems for employers. I mean, you're on the employer side now, right? Oh, it's very complicated. It's very complicated. And my COO is largely in charge of it. Like I don't even touch it as much. And it's so complicated and it's very expensive for us to offer. But we offer it because it's the right thing to do. Yeah. And and you're investing, right? Like a lot of your staff time, a lot of your COO's time. I imagine she's not. I hope she's not badly paid, right? You're you're investing a lot of time and labor that you're paying for in learning.
50:13Dan Weissmann:And I'm like your parents and the world were telling you, like, well, you need health insurance. I'm going to say like they maybe weren't wrong because you needed to have a kind of head of steam under you before you were ready to do what you're doing now, which is like you're now responsible for essentially sitting down at that table at the World Series of Poker and like negotiating with United Health Group and Cigna and Aetna and trying to figure out which of them is the least worst deal for you and the people you care and work with. Oh, I know. So I have so many more practical questions for you and maybe we can do kind of a rapid fire.
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52:39so little rapid fire are there red flags or common billing errors patients should double check for oh double check everything get from any medical encounter double check everything
52:50Dan Weissmann:i mean anything that looks high to you like double check it even if it doesn't look that high you're like no i guess like double check it like ask them you can always ask for what's an itemized bill sometimes you can call it the super bill that has codes on it and the first thing you do is just reality check it like, hey, I didn't get an MRI. What are you talking about? I was there. That didn't happen. That happens a lot. Some the estimates, there's no real number, but people who do this estimate, you know, like half or more of medical bills have errors on them this year. And similarly, like, do they run it through my insurance?
53:24Like my colleague,
53:26Dan Weissmann:Claire, was like working with her roommate who broke her arm and got settled with$14 ,000 in medical bills and the biggest one, 10 ,000 bucks. She like just did the due diligence and turned out like, oh yeah, I don't have an insurance statement for that one. And she called the building department. They're like, oh yeah, we never billed your insurance. We'll do that now. Great. I do feel like that one's super common of, yeah, we didn't bill your insurance or, you know, something happened. And then the other one, which I was talking about at the top was like, it was a routine procedure or a routine like annual checkup and they didn't cover it.
53:59I've also heard that if you ask questions, like let's say I'm going to my GP for a general checkup and I start asking very specialized questions, they can charge you differently. So just be aware of that. True story. Don't let it stop you from asking the questions you need to ask. But yeah, true story. So many listeners are feeling powerless when they get that massive medical bill. What steps can someone take to challenge that bill or think about paying it in a way that's more sustainable for them? Absolutely. So two things. We just talked about one of them. Reality check it. Did this happen?
54:35Dan Weissmann:Did they charge your insurance? That happens all the time. Second, if the biller is a hospital, see if you might be eligible for charity care, also called financial assistance. But it's important to look for it as charity care. nonprofit hospitals in the United States are legally required to offer charity care, which is to say, to say, like, we'll cut your bill or forgive it entirely if you hit a certain income threshold, if your income is below a certain threshold. A very common threshold is like 300 % of the federal poverty line, which is like, it turns out something like 60 % of Americans have incomes below that amount, which say most of us.
55:18Dan Weissmann:And and depending on where you live, like, you know, I talked to a listener in New York City where the hospital she went to, the threshold was 600 percent of the federal population, which makes sense. New York's a crazily expensive city. So those policies are generally public. You can look it up. There's but you can also go to a website called Dollar Four. And they're a fantastic. They've educated me about charity care. and they have built into their website, they've collected the charity care policies of like every hospital in the country. And by the way, for-profit hospitals are not required to offer charity care, but most of them do.
55:54Dan Weissmann:Maybe even all of them do. And you can plug in to their website. This is where I live. This is the institution where I was seen. This is my income. This is how many people live in my household. And hit a button and it'll be like, we think you qualify for charity care at this institution. Here's a link to how you apply. We can help you. They didn't estimate a year or two ago, just trying to add up like how much charity care hospitals could give away that they don't, but that their policies say like, you know, people are eligible for. And this is essentially using their own calculations, using their own because they're required to report to the federal government like, hey, how much how much how many bills we write off last year and how much of that money could have been forgiven through charity care?
56:42I'm scared. And the answer, conservatively, based on hospital's own estimates, was$14 billion a year. Fuck.
56:50Dan Weissmann:So see if you apply for charity care. See if you qualify for charity care. Because so many of us do. So many of us do. And it is. And as I've learned from Jared Walker and the folks at Dollar Four, like, if you're like on the edge or like you missed a deadline or something else, like, don't write yourself off. Like make a call, find out, write a letter, make your case, tell your story. People don't. And similarly, if your insurance is denying something that you need, appeal. Because most people do not. And a surprising number, although, right, I mean, appealing an insurance now can be like the worst and their reflexes say no and you don't work your weapon.
57:36It's a giant job. a good number of people win those appeals. So like basically don't take no for an answer. Don't take like, this is it for you for an answer. I talked with a guy, we were looking at how to pay less for prescription drugs. And I had one guy who was like, yeah, you want to take, when your insurance company says we're not covering this or we need you to do what's called step therapy to test out these other drugs you've already tried that don't work for you or whatever, like think of all those as suggestions. rather than a straight to now. Like we think of it as like, that's a, that's our opening offer.
58:13And I really like that way of looking at it. Yeah. Yeah. I'll echo that call about everything. And even if you don't qualify for, remind me the name of it. The charity care. Thank you. Even if you don't qualify for that, even just saying, I'm going through a financially difficult time. Is there anything you can do for me? They have so many things they can do for you. The other tip I have is that if you do have financial flexibility to pay a bill, like I remember getting my wisdom teeth out and I did not do my research and did not realize that the dentist I chose was out of pocket or out of network.
58:51And so it was$1 ,400 and I was like 24 and that was so much fucking money. so what you can do is you can say hey i can uh pay this entire bill in full right now but you're going to discount it for me because they don't know if you might default on that or might only make four out of eight payments right so they would rather take you know burden hands so if you can say yep i can pay a thousand dollars right now a hundred percent they will often take that. Okay. So you mentioned saving money on prescriptions, especially if insurance doesn't cover them well, what are some ways we can save? Oh boy.
59:35Dan Weissmann:Uh, we just, so we, we asked our listeners this year, like what, like we've talked to experts, we know some things, tell us what you know. And what I came away with was a kind of like a, like a playbook almost at like what you can do. Like you show up at the pharmacy and like, that's going to be 500 bucks. And I'm like, all right, what are some moves that I got here? And there's the easy ones, the quick ones anyway, and the longer term dig in for a struggle. The easy ones go like this. Like you're at the farm's going to be like, that's me five from your bucks. Like, oh, what if we what if what if I paid cash or is there a coupon from the manufacturer?
1:00:10Dan Weissmann:And then you're like, can you hang on a second? And you pull up your phone and you pull up good Rx and there's a couple of competitor sites. and you're like, can I just get this for less someplace else paying cash outside of my insurance? And if the answer to those is yes, then, you know, okay, cool, great. If that's gonna solve your problem that day. And like, there's no guarantees with any of this, but like a lot of the times, one of those things is gonna work, right? So you can do it right there at the pharmacy counter. If not, well, now you're gonna have some questions, right? One of them is like, oh, this inhaler is 500 bucks.
1:00:45Dan Weissmann:is there another inhaler I could use for my condition that I could get for less? And then you're going to want to think about whether and like you ask the pharmacist, but if you can get somebody at your doctor, at your provider's office on hold on the phone, you do like, OK, is this one going to work for me? Can I do this? So then you kind of investigate, right? Because your insurance company may well be like, we don't like that one. We make less money when you get it. We prefer you take this one. If this one is fine for you, great. If not, now you're in this other territory where you're gonna be calling your provider and saying, okay, help me appeal this.
1:01:27Like you and me, we think it's medically necessary for me to get this one. We're gonna be fighting with the insurance company.
1:01:34Dan Weissmann:Like let's gear it up and you can have some resources for them. And this is one of the things I learned from a listener who's a pharma sales rep. He was like, while you're doing that, ask your doctor, hey, any chance you have any samples of this medication that I can use while we're having this fight? I was like, that is wild. And, you know, there are, I mean, drug reps and free samples have like not great reputations in many ways. Like, you know, the opioid crisis is like a reason was largely driven by those kind of samples and by aggressive sales tactics. but this made sense to me. Like a lot of, a lot of doctor's offices and hospital systems don't even allow you to, don't even allow their physicians to talk to drug reps, but they could go online and be like, can somebody drop off some doses of this, some samples of this drug from my office for this patient?
1:02:28So that, I was like, that's really smart.
1:02:31Dan Weissmann:One listener, you know, went kind of, took the, the also important to know about, built a spreadsheet, you know, clocked like this is good or the price from good or X at various pharmacies near me. Like there was a couple other competitors. This is the price from them. Mark Cuban's cost plus drugs is a site that will sell most generic medications for super cheap. You pay like a$5 processing fee. But like for some, sometimes a drug that your insurance says is going to cost you 50 bucks you could get for like$5 worth checking. He put that on his spreadsheet. So some there are Canadian pharmacies that will ship to the U.S.
1:03:18Dan Weissmann:and will take orders online. There are also a lot of people operating websites that say I'm a Canadian pharmacy and will ship to the U.S. You don't want to go to any of those. So there's a website called Pharmacy Checker that actually presents you like only actual pharmacies in Canada and what prices they charge for your meds. so those are those are all kind of routes to take we we took that listener spreadsheet and adapted it and kind of like amped it up a little bit and you can download it from our site and adapt it to your needs to check about like mark cuban and canada and good rx and several of their competitors um it's a real i mean you know it's a real homework assignment and not everybody is like oh sure a spreadsheet i use those every day like up until a certain point in my life i was one of of people who's like that sounds scary um but like ours is not so bad and it's probably a good if you're if you're if you're trying to build wealth in your life it's not a bad skill to have yeah we'll link it in the description that's great thank you we've partnered with gardarx before and they're yeah it's kind of incredible how uh much you can save on just the things you need just checking to see if you can get yeah a different pharmacy or a different uh you know the not name brand medication, but the exact same thing.
1:04:37Okay. My last question for you. How can people advocate for themselves in the doctor's office, both for the right care, but also for clarity on costs? And what sort of questions should we be asking before we agree to anything? This test, this procedure, this prescription, like how do we advocate for ourselves there. Yeah, this is big. And it goes, it's, it's a little bit beyond my pay rate, I can tell you, but I do know a couple things I can say, right? One is, one is, you know, come prepared, like have your list. This is either my, these are my questions, write them out in advance, talk to them, talk about them with a friend or a loved one.
1:05:20So you really have your list and bring them in writing. And when the, when you see the doctor, you know, the first thing you say is like, hey, doc, you and me are a team. I want to make sure we do the best job we can. I got all these questions for you. So kind of just like let the, which is, which, you know, hopefully your provider will appreciate, right? I mean, you're coming in, I mean, there's all kinds of people in this world and some of them are doctors. And so you just don't know what you're going to get, but like, you know, you want someone who's going to answer your questions and, you know, make sure you get your questions answered and, you know, about things that they recommend.
1:05:52Like, I think that's really complicated, right? Like a doctor recommends a procedure. Like, I think a reasonable thing to say is depending on how, how serious the procedure is, how big a deal is like, Hey, thanks. You know, tell me about information. Tell me about what's the latest literature on this. And like, give me a minute. I may go seek out another opinion. I, this sounds like a significant decision, questions about anything they want to do for you. I mean, you can ask them, um, if they were like, I'm going to do this procedure. There's all kinds of questions. Like, how many times have you done it?
1:06:26Right. If you're concerned about like, are they the right person to do this for you? That could also lead to a question about what they do this all the time. Is it like, you know, a business model to kind of churn people through that procedure? Ask good questions. Don't commit to any like like anything else. You know, don't get sold anything in the first conversation. And yeah, you can always get a second opinion, especially if it's something big, something more serious, you should get a second and maybe even a third opinion. Okay, I lied. Last question for you. If someone is uninsured or underinsured, what options do they realistically have for accessing care without going broke?
1:07:06Yeah. I mean, one thing about charity care programs at hospitals, and I'll do this again, is that you can apply to be part of that program before you go get seen. That's great. In many cases, right? So then you become a kind of certified patient there who's all, then you're not getting bills for kajillions of dollars and calling somebody to ask, how do we knock this down? You know what you're getting into upfront and they know who you are. So that I think is the best situation. There are places, there are community clinics, like some called federally qualified health centers, some of which are terrific.
1:07:45and they offer care on a sliding scale basis. They see everybody with and without insurance and their commitment is that care is affordable to people. So if there's one near you, there are search engines where you can find that out, like see what's available. So I think those would be my top two, like the fastest things. Is there a hospital system where you qualify for their charity care program? Because they probably also run a lot of doctor's offices. You can probably do most of your care in that system. Yeah. Dan, thank you for all of this. Plug away. Where can people listen to the show? Give us your resources.
1:08:28Dan Weissmann:Thank you so much. Thank you so much. The show is An Arm and a Leg. You can listen to wherever you get podcasts. You can find our website. Our website is armandalegshow.com. And there you can also find installments of our newsletter, which is called First Aid Kit, which is our best tips for, you know, surviving the health system financially. Basically, after a few years, people were like, hey, that's really good advice. I don't have a pencil with me while I'm driving to work or doing the dishes. Could you write that down someplace? So this is our attempt to do that. All those archives are on our website.
1:09:01And we've recently, because we were able to remake our website, started creating what
1:09:06Dan Weissmann:we call starter packs that answer specific questions like help. I got a giant medical bill. What now? or help, insurance denied my claim. And these are, we've curated collections of our reporting that are our best answers to those questions. So that's our stuff. We're armandalegshow.com. Our handle is armandalegshow on most social media platforms. So you can find us there. But yeah, the podcast and the newsletter are our main thing. Everything's free. We don't charge anybody for anything because this is information everybody needs. We do, and we are powered by listener donations. So, you know, we, our, our goal is to do the most good for the most people.
1:09:47And what we found is like a certain percentage of people will be like, I'm really glad you're doing this. Yes, I will support it. Our business model and our mission are exactly the same, right? We reach more people. We help more people. More people are there to say like, yeah, I want to help out with that. So, yeah. And I know people are going to have more questions because again, this is such a personalized experience. I know that there's going to be people out here and we're like, why didn't you talk about this? Or how did you get here? And it's like, there's a literally entire show and platform for this because it is so complicated.
1:10:16We can't cover it all in an episode. So I think those starter packs are going to be really helpful for people. Thank you so much for being here. Thank you so much for having me. Thank you so much to Dan for joining us. You can check out his podcast, an arm and a leg wherever you get your podcasts, especially if you need more information. It's hard to take the entire American healthcare system and just digest it into one episode, especially when there's so many different healthcare costs and different healthcare needs. So his podcast is a great resource for you, especially as we navigate all of the upcoming changes.
1:10:48We've also linked some of the resources that Dan mentioned below, and you can go to herfirst100k.com slash sfpod to get even more of our resources. We have free guides. We have free workshops. We have debt payoff challenges. We also have our show notes that have even more resources and guides. So again, herfirst100k.com slash FFpod. Thank you so much for joining us, Financial Feminists. We appreciate you being here. We appreciate your support of Feminist Media and we'll see you back here soon. Bye.
1:11:17Thank you for listening to Financial Feminist, a Her First 100K podcast. For more information about Financial Feminist, Her First 100K, our guests, and episode show notes, visit financialfeministpodcast.com. If you're confused about your personal finances and you're wondering where to start, go to herfirst100k.com slash quiz for a free personalized money plan. Financial Feminist is hosted by me, Tori Dunlap. Produced by Kristen Fields and Tamisha Grant. Research by Sarah Shortino. Audio and video engineering by Alyssa Midcalf. Marketing and operations by Karina Patel and Amanda LeFew. Special thanks to our team at Her First 100K.
1:11:54Caitlin Sprinkle, Masha Bak-Mikyeva, Sasha Bonar, Ray Wong, Elizabeth McCumber, Daryl Ann Ingman, Shelby Duclos, Megan Walker, and Jess Hawks. Promotional graphics by Mary Stratton, photography by Sarah Wolfe, and theme music by Jonah Cohen Sound. A huge thanks to the entire Her First 100K community for supporting our show.
1:12:22Your call has been forwarded to voicemail. Hi, this is Zoe Deutsch. And Nick Robinson. Our brand new movie, Voicemails for Isabel, is all about those little moments that feel like the universe is looking out. Feeling homesick, then your sister calls. Hearing that perfect song exactly when you need it.
1:12:44Sometimes life rigs things in our favor, like learning about your new favorite rom-com voicemails for Isabel. Now playing only on Netflix. This episode is brought to you by Google Health. Stop chasing someone else's definition of health. What matters is what's healthy for you. Google Health offers a new kind of coach, built with Gemini for effortless tracking, sleep insights, and holistic coaching tailored to you. Visit googlestore.com to learn more and start a new relationship with your health. Requires Google account, Google Health app, internet, and Google Health premium subscription. Features subject to change.
1:13:16Availability and results vary. Not intended for medical purposes. Works independently of Gemini apps. Check responses for accuracy.
From the publisher
Healthcare in America shouldn’t feel like a rigged game––but too often it does. Leaving many people feeling swindled by confusing insurance plans, surprise medical bills, and endless fine print. To help navigate this complex system, I'm joined by Dan Weissmann, journalist and host of the NPR podcast An Arm and a Leg. Dan explains why U.S. healthcare feels broken––and how to get the most out of a flawed system. He'll share strategies to protect your finances and well-being, from selecting the right health insurance during open enrollment to identifying billing errors, challenging unfair charges, and saving hundreds on prescriptions.
Dan’s links:
Website: https://armandalegshow.com
To get more resources including any freebies mentioned in this episode, head to https://herfirst100k.com/ffpod
00:00 Intro
01:15 Why Healthcare Is So Expensive
03:00 The System Is Confusing by Design
06:00 Understanding What You Actually Owe
08:30 What To Do When You Get a Medical Bill
10:45 How To Talk to Your Insurance Company
13:00 The Hidden Traps in High-Deductible Plans
15:30 Should You Pay Your Bill Right Away?
18:00 How Medical Debt Affects Your Credit
20:15 How To Negotiate a Medical Bill
22:00 What To Do If You Can’t Afford Care
24:30 The Emotional Cost of Healthcare
27:00 Why Women Carry More Medical Debt
30:00 The Future of Healthcare Transparency
33:00 The Wildest Story From An Arm and a Leg
36:00 How To Be Your Own Healthcare Advocate
38:00 How To Find a Fair Price for Care
41:00 Quick Wins To Save on Medical Costs
43:00 What True Financial Wellness Means
44:00 Outro + Resources
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