In short
Podcast Episode Summary: He Got Thrown Out of School, Went to Clown School, and Ended Up at Harvard Medical School | Ep 317 with John Glaser
Episode Overview In this episode of "Founder's Story," Daniel Robbins interviews John Glaser, whose unconventional life journey from being expelled from high school to attending clown school and ultimately teaching at Harvard Medical School reveals the transformative power of curiosity and nonconformity in leadership and personal development.
Key Discussion Points
Early Life and Education
- Unorthodox Upbringing: Raised in the San Francisco Bay Area with parents who encouraged questioning authority, Glaser attended Jesuit schools that fostered critical thinking.
- Expulsion from High School: As a rebellious student, he published an underground paper that criticized the school and was expelled after standing by his views during a tribunal.
- Journey of Self-Discovery: After expulsion, Glaser's desire for unconventional experiences led him on a hitchhiking trip through Alaska to Panama, which deepened his understanding of poverty and prejudice.
Lessons from Hitchhiking
- Experiences Over Titles: Traveling shaped his worldview, highlighting the intelligence and resilience of ordinary people.
- Understanding Humanity: Interactions with diverse individuals during his travels made him appreciate different perspectives outside of his privileged background.
Leadership Insights
- Permission to Lead: Glaser emphasizes that leadership is about earning the trust and permission of those you wish to lead, rather than imposing authority.
- Importance of Sociology and Communication: He argues that understanding human dynamics is more crucial than merely focusing on technological advancements in leadership roles.
Personal Reflections
- Balancing Life and Family: Glaser shares insights on maintaining a balance between family life and a high-powered career, stressing the importance of open communication and mutual respect.
- Legacy and Values: He discusses what he hopes to reflect on at the end of his life, emphasizing love, inspiration, and impact on others.
Writing and Reflection
- Books and Writing: Glaser has authored multiple books, including a collection of letters to his family, sharing his thoughts and experiences, aiming to leave a legacy for his children.
Key Takeaways
- Unconventional Paths Matter: Non-traditional experiences foster empathy and understanding, shaping extraordinary leaders.
- Value of Experience: Personal interactions and experiences in diverse environments are invaluable for growth and perspective.
- Meaning Over Achievement: Success is not defined solely by accolades but by the quality of relationships and the impact one has on others.
- Communication is Key: Honesty and respect in relationships lead to healthier dynamics and better outcomes.
Closing Thoughts John Glaser’s narrative serves as a powerful reminder that life's journeys are rarely linear and that true fulfillment comes not from societal benchmarks of success, but from the connections we foster and the courage to live authentically. The episode invites listeners to embrace their unique paths and recognize the importance of meaningful relationships in their lives.
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Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOEarly Life and Education
0:45 to 2:00
Discussion about John’s upbringing and educational experiences.
“So we did some movement around, even though based in the Bay Area.”
The Underground Newspaper Incident
2:00 to 5:00
John shares the story of how he got expelled for writing an underground newspaper.
“What you did, I think, is even more fascinating.”
Clown School Experience
5:00 to 7:00
John explains his time in clown school and how it influenced his life.
“I mean, still, you know, it's illegal and people don't do it.”
Hitchhiking Adventures
7:00 to 10:00
John recounts his hitchhiking journey from Alaska to Panama.
“I'm basically a blue collar working guy.”
Lessons from Diverse Experiences
10:00 to 12:00
Insights gained from meeting various people during his travels.
“Well, I think most schools, particularly when you get to university, college and graduate school, if you say, I want to do the following, and it's not typical, they usually can accommodate that.”
Education and Traditional vs. Non-Traditional Paths
12:00 to 14:00
Discussion on the value of non-traditional education pathways.
“But anyway, that was, you know, I do think in the colleges, if you want to try something different, they're open to it, just as long as they're thoughtful.”
Defining Success Without a Degree
14:00 to 14:20
John shares his perspective on proving success without formal education.
“I wanted to prove that I didn't really want to have a Lamborghini, but I wanted to prove that you didn't need to have a degree to be successful.”
Love and Long-lasting Relationships
14:20 to 15:10
John reflects on the keys to a durable love over decades.
“No, well, 51 years ago was the first time I told her I loved her.”
Balancing Career and Family Life
15:10 to 16:10
A discussion on the challenges of balancing a high-level career with family life.
“That's a separate kind of conversation here.”
Communication and Mutual Respect in Relationships
16:10 to 17:12
The importance of communication and respect for maintaining healthy relationships.
“And you ask for honest feedback about whether, you know, my wife, remember one time when I was traveling, she said, I get lonely when you're not here.”
Show all 21 chapters
The Joy of Writing and Sharing Knowledge
17:12 to 19:16
John discusses his passion for writing and the impact of his books.
“I feel like I can really appreciate that because I feel like I many times go with the flow.”
Facing Fears and High-Stakes Decisions
19:16 to 20:58
A recount of a stressful incident involving technology failures in healthcare.
“you may, I don't know if you have kids or not, but we used to do bedtime stories and Elizabeth Adventures.”
Reflections on Achievements and Fulfillment
20:58 to 23:26
John shares personal achievements and their fleeting nature.
“I don't know enough to give him any real advice.”
The Importance of Daily Joy and Meaning
23:26 to 25:38
Finding satisfaction in everyday moments over grand achievements.
“So anyway, I think their accomplishments are great.”
Goals and Aspirations for the Future
25:38 to 26:18
The hosts discuss their aspirations to engage with esteemed institutions.
“So anyway, you get what I think, get my point.”
Inspiring Stories from Harvard Students
26:18 to 28:00
John shares remarkable projects by his students at Harvard.
“really, really thought provoking questions I need.”
John's Impact on Future Leaders
28:00 to 28:18
John discusses the importance of the work being done and its impact on the future.
“They say, wow, you guys are really cool.”
Connecting with John Glasser
28:18 to 28:49
John shares how listeners can connect with him through various platforms.
“So people want to get in touch with you.”
Leadership Insights from John
28:49 to 29:33
John imparts wisdom on leadership and the voluntary nature of leading others.
“There's a lot of humor, but also some insight, you know, periodically.”
The Scary Questions
29:33 to 30:04
John introduces a series of thought-provoking questions he asks everyone.
“You have a few years of wisdom in you and you are now dedicated to making the world a better place.”
Exploring Love and Fear
30:04 to 30:34
John discusses various deep questions about love and fear that provoke interesting answers.
“You know, and so anyway, you ask your people, what loves to be to them?”
Transcript
Automatic transcript. May contain errors.0:04Daniel Robbins:So, John Glaser, I was reading about your story and I was fascinated and it kind of reminded me of some things that happened in my life. And that's why I wanted to get you on here because I wanted to understand what it's like for you when you were growing up. The fact that you went to clown school, like I don't know if I've ever talked to anyone besides a clown. if they how it was clown school and how you leverage that in life but let's go all the way back to when you're in grade school okay and something happened to you that i imagine you'd say really changed your life what was that like well it's a fair question i i mean i grew up in
0:45John Glaser:the san francisco bay area and my father was consultant so he spent a couple summers in hawaii while he did work and spent my first freshman year in the British boarding school, you know, going to because he was stationed in Dusseldorf, et cetera. So we did some movement around, even though based in the Bay Area. My mother was very bright. My father was too, but very eclectic and unorthodox. And she encouraged us. So I did trail crew during the summer and a variety of other things like that. So I learned and also went to school with a Jesuit high school. And the Jesuits were remarkable. They taught you to challenge, challenge the church, challenge the, you know, the Bible, challenge, think about it, challenge.
1:25John Glaser:And so I challenged them. So it came up with this, you know, maybe not a quite a rebel, but certainly quite willing to be unorthodox, you know, along the way. And that led to, you know, I'm sure some of the things we'll talk about hitchhiking all over kingdom come, getting tossed out of high school, going to clown school, et cetera, but the willingness to, to be unorthodox and to try things that are not conventional. It's not really risky. I mean, I did try to climb Mount Everest. But nonetheless, things that are a little bit different.
1:51Daniel Robbins:Hey, I like that. It seems like the people that really change the world are the unconventional thinkers. You can't think inside a box and make a big change. I dropped out of college. What you did, I think, is even more fascinating. Tell me about that.
2:08John Glaser:Well, three buddies wrote an underground newspaper called the Bellarmine Free Press. It was Cardinal Robert Bellarmine, the school was named after. We each wrote a column, and it was about drinking beer and taking advantage of 16-year-old girls. And we knew all about drinking beer and had only dreams of girls. You know, that was just not something we were not familiar with at all. And we made the mistake of publishing it on the afternoon of parents' night. So mom and dad came down to visit the priest, picked up a copy of this thing, and then the roof blew off. Oh my goodness gracious. You know, this raunchy stuff.
2:38John Glaser:What's going on here. So the following morning, we were in front of a tribunal of Jesuits, you know, one by each. My three buddies did the Mea Cupa, which, you know, Latin for I'm sorry. And I was the last one in. And I got in there and there's a little stage, nine Jesuits, the principal in the middle, and the principal said, Mr. Glasser, are you aware of the damage done to the school and how this is countered everything we're trying to teach you? Fine, upstanding Catholic young man. And I got mad. And I said, I'm not sorry at all. As far as I'm concerned, the Catholic Church is a criminal organization.
3:07John Glaser:And I said, for thousands of years, you've suppressed science, conducted unjust wars. And I think, frankly, the position on birth control is killing millions of women and children. And I was proud of what I had done. And I hoped it would be the first in a long series of criminal activity on my part in keeping with the tradition of the Catholic Church. And that I just got, I had my throat slit as a result of that. So I got mad at them. I pushed it probably a little too far, a little too hard. And there you go. I wound up in the middle of my junior year out of high school and went off to college because I didn't really want to go to a different high school for my last year.
3:41John Glaser:I mean, wow.
3:41Daniel Robbins:Like you, you stood your ground. I can tell that you stood your ground. I mean, I don't think most people at that age would have said the things you said in that environment. Like your friends at that time, they told them what they wanted to hear so they can continue. I mean, you break, you break the mold. So then you go to clown school. What the heck is clown school like?
4:02John Glaser:Well, I think from there I went, I went to Duke because I, you My freshman year as a British boarding school, I got enough credits to get out of it. And so I went to do it. And again, I wanted to go as far away from California as possible. So obviously, North Carolina is pretty far away. And we'll get to the clown school, but there's some intervening stuff there. So I was a math major. I really liked math. It's also where I met my now wife, or been together for 51 years. She and I were in the same dorm. But anyway, I got, at the end of my senior year, everybody seems so certain about their lives.
4:32John Glaser:I'm going to be in medical school or law school or business school, whatever it is. I didn't know. So I took the GREs, the GMATs, the LSATs, the NCATs, the actual, every exam I could think of because I figured I'll never be this smart again. And they're good for five years. And I got out of college and I went to work at Pizza Hut. And then after a couple of weeks of that, I thought, well, that's kind of cool. And then I went to work in Alaska in a salmon cannery in a Native American village called South Macne. and in August I had you know six grand in cash more money I never had in my life and nothing to do so I hitchhiked from Fairbanks Alaska to the Panama Canal through North Carolina it took me six months you know along the way it finally got to Panama and said I'm tired of hitchhiking and I miss this woman who now I'm married to I'm gonna go back to Carolina and be with her and while messing around looking for a job I said I'll go to clown school you know I'll learn how to be a clown i still have my makeup in the attic i can still do a passable juggle uh have a couple stupid cub scout troop you know tricks to do etc but it was largely because it seemed like something to
5:35Daniel Robbins:do it might be kind of interesting for some reason i couldn't help but think of forest gum i don't know why he runs across uh it is very interesting like hitchhiking was a thing at some point it's really hard to imagine like hitchhiking was an actual way that people got around because obviously for many years. I mean, still, you know, it's illegal and people don't do it. But there was like the dangers, I think, of hitchhiking. What was it like back then? I mean, Alaska to Panama? I can't even imagine that.
6:07John Glaser:Well, I mean, there's a route you can go from Anchorage up to what they call Tope Junction, catch the Alcan, Alaska, Canada Highway down to Seattle. And from there, you hitchhike out to Spokane, drop down to Denver, take I-80 or I-70 back to North Carolina, I-40 back to California and then down the Pan-American Highway until you get to Canal. And then the road stops, et cetera. But, you know, you have to be smart. Even then, there were some scary people and some scary times. So what I would generally do is hitchhike out of truck stops. And I'd basically go up to someone filling their tank. And there'd be one of three scenarios.
6:41John Glaser:It's either mom, dad, and the kids. And basically, I'm John Glasser. I'm a Duke student. I just had a summer job. I'm heading back east to visit my girlfriend. I'm a clean-cut All-American. And so, you know, they either bought that or they didn't. Or it was a guy with a gun rack and a flag and basically, you know, bounce around between jobs, just did some work up in Alaska, head in the east to see some other work. I'm basically a blue collar working guy. And so, yeah, yeah, my kind of guy. And the third was, you know, a bunch of guys with long hair and a micro bus and say, hey, man, got any weed?
7:09John Glaser:I got some money for some weed thins, you know, that kind of stuff here. So and that didn't always work. And the truckers wouldn't touch it because there's a liability issue. but you know first of all never hitch i'll give you some advice never hitchhike at night this because the wacko element is up never hitchhike within 30 miles of a big city because you want long rides you want 400 mile rides not 10 miles down the road plus the wacko elements higher as you get closer to the city so out of the truck stops during the day and you're looking for the big several hundred mile ride and sooner or later you'll get there that's i mean soon
7:42Daniel Robbins:there'll be robotics that you know robot cars that will just drive us for very cheap so we won't have to even think about hitchhiking. But I did a week on the Appalachian Trail when I was around the same age. And it really taught me a lot of different things. It was a very unique experience. I wish I kept, I could only last a week. I couldn't go. But at some point, I did think like I should have kept going to finish. Did you learn something about yourself or just about life in general while you were doing this?
8:10John Glaser:Well, I think one of the things I learned is at At the time, I was really anxious that everybody else, my colleagues, were off to careers and I was just floundering. And what I learned is it doesn't really matter. I mean, there are lots of ways to make a great life and accomplish a lot. But the fact that you're not traditional is OK. But I learned that. The other is you get some really cool rides with some really cool people. And, you know, they may not they may have been farmers or mechanics or hairdressers, et cetera, but they were smart. They were sophisticated worldviews. And I remember one particular ride I got was going from Seattle to Spokane.
8:42John Glaser:It's about 400 miles. And I got a ride with two women whose husbands were truck drivers who drove back and forth Seattle, Spokane. That was the route. And they would drive the same route. And on the CB radio, chatted up with all the truckers, you know, jokes and gossip and all that stuff. And I thought, this is really fun. You know, they're really cool people, although they're about as innocuous as hell. So you'll learn that there are many people who may not be glamorous, who may not be Nobel Bell Lores, but they're just really neat, thoughtful people. That's what you learn. The other is in Central America, I had never seen poverty like that.
9:14John Glaser:I said, wow, you know, this is, you know, there is, you know, you come from a white middle-class suburban kid. You're not really seeing people who are, you know, basically on the edge of starving, if not starving. So I experienced poverty. Frankly, I'm lasting in Panama. At the time, there's great tension between the US and Panama over the canal. And I had never experienced prejudice because I was a gringo. And I had never been on the receding end of hatred because of the color of my skin and where I was from. And wow, I didn't like that at all. And I can imagine people who that's their daily reality.
9:48Daniel Robbins:Wow. I mean, you know, it's something I always tell people is travel and experience the people. Like I don't really travel and I don't go to museums necessarily anymore. I've been to so many museums and churches and I've seen so many things that feels the same. but what i like to do is i like to travel i want to sit down with people i want to understand the culture i want to see how they live because for me that that's been just absolutely changing in
10:13John Glaser:my life it sounds like for you the same absolutely you know you're you're different in ways it's hard to describe but you are because of all those experiences so you obviously it's very interesting
10:24Daniel Robbins:because you've obviously are very intelligent i mean you went to duke which is an incredibly challenging school i believe to get into you are now teaching at harvard one of the hardest you know schools in the world one of the most prestigious if not maybe the most prestigious school in the world everyone in the world knows about harvard so but you've also thought very differently do you did you see throughout time how education and thinking outside the box did those go hand in hand or have things changed where now schools are more open to it?
11:02John Glaser:Well, I think most schools, particularly when you get to university, college and graduate school, if you say, I want to do the following, and it's not typical, they usually can accommodate that. They say, I want to put together majors. They're used to people want to be econ majors in chemistry, but they're pretty accommodating. They just want to make sure you've thought about it, et cetera, and to go off and to do these things. So I think there is a willingness to do that. When I was in graduate school, I went to the University of Minnesota, got a PhD in medical informatics, and all my buddies were computer scientists.
11:32John Glaser:But I was a sociologist because I thought that actually the hard part of getting this technology to be used by doctors and nurses was not the technology, but was managing people and managing change and things like that. And so I was going to study that. Very unusual for someone in that program to be a sociologist, but they were willing to accommodate that. They said it makes sense. And if you're willing to grind your way through it. I produced this monster of a dissertation, 467 pages, which is just this moose of a thing like that. But anyway, that was, you know, I do think in the colleges, if you want to try something different, they're open to it, just as long as they're thoughtful.
12:07Daniel Robbins:Yeah. You know, it's interesting how people are like, you know, if I want to be successful, I need to get a computer science degree where like my wife, she has a psychology degree. She never was anything in she wasn't a psychologist or never went on to be a psychiatrist but she's used that in sales for example or management leadership understanding people which i think there needs to be a big push now i mean we like computer science might be the worst degree that you get i mean it might be replaced by ai tomorrow it almost seems like people going back for these like liberal arts type degrees or anthropology or like you, sociology, like these might be very useful for understanding how to navigate people.
12:54John Glaser:Yeah. And I think there's not only book learning you can get in those courses that teach you that more so than, you know, taking a course in differential equations, for example. It's also life experiences. It's the way you were taught. It's by your parents and also the experiences you have. When, you know, I have three grown daughters in high school, they were all on teams, you you know, soccer and lacrosse teams. You know, they're okay athletes. They're not great at it. But the point is they were on teams. And teams teach you something, you know, how to get along with others, how to work together, how to handle disputes, et cetera.
13:24John Glaser:So it's a series of experiences of dealing with other human beings and how to work together and work well. At times you turn into a leader, but not always. So I think that that kind of thing is absolutely incredible in terms of making sure that or giving you the ability to thrive.
13:39Daniel Robbins:Hey, I like to talk to professors. My dad was a professor. He just retired. I think he was sad when I dropped out of college, although I did go back many years later and graduate because my then girlfriend said, I will not marry you unless you have a college degree.
13:54John Glaser:Oh, there you go. There you go.
13:55Daniel Robbins:Which is sad because I really didn't. I wanted to just have a Lamborghini that said no degree. That was my goal in life, right? I wanted to prove that I didn't really want to have a Lamborghini, but I wanted to prove that you didn't need to have a degree to be successful. But I did have have to go back. And I think that was a great day for my father. I think he was happy. So when we look at like you said, you've been you met your wife over 50 years ago, or you've been married for 50 years, right?
14:21John Glaser:No, well, 51 years ago was the first time I told her I loved her.
14:25Daniel Robbins:Amazing. Okay, so 51 years ago, you said, I love you. I mean, people aren't even together for five years. I don't even know there's so many people I know that don't even have like a relationship at all and like and they're they're already in their like 40s and up and they're struggling so what what for you what did you do or what helped you to balance this and then you had three daughters but then also a high level executive career well i think you know there's a separate question and
14:54John Glaser:i'm sure people have talked about you know why do what is love and what makes durable love you know over very long periods of time through some times that are not always easy where you're changing a Oh, golly, we met when she was 18 and I was 19. That's a lot of change you're still going to go through. So anyway, how does that work? That's a separate kind of conversation here. You know, I do think, you know, everybody wants to have it all. They want to be a good parent. They want to have a good spouse. They want to serve their community. They want to grow themselves. They want a job, whatever, whatever.
15:21John Glaser:They want to do it all. And it's not possible to do it all. You know, not as well as you would like. There are trade-offs along the way. So it's this constant sort of low-grade anxiety. I have the right balance. I'm going to miss a kid's soccer game because of a conference or a tournament. Is that the right thing to do? And so, you know, you try as best you can to balance knowing it's highly imperfect and you will do it again. I do think what you can do and should do is a conversation with the principals, your spouse and your kids is, look, I'm trying as hard as I can to balance all this stuff.
15:51John Glaser:I won't always get it right. OK, but I don't want you for a moment to think that that's big, you know, because I don't love you. I love you dearly. It's just that I will be a human being and I will try. And if you think I've got an imbalance, you let me know. So, you know, you try hard, you bring them in as part of the solution and as part of the balancing act. And you ask for honest feedback about whether, you know, my wife, remember one time when I was traveling, she said, I get lonely when you're not here. That's all she had to say. And I said, God damn it. You know, it was too much. You know, I've skewed to the right too much.
16:26Daniel Robbins:I need to get back to the basics. So would you say then that communication might be the single most important thing?
16:33John Glaser:Yeah, I think there's a, you know, if, you know, and, you know, it sounds like you, I'm sure you have your own special of this communication and being very candid about this. Now, you know, there are certain things your spouse will do that irritate the hell out of you. And at some point, there's no point saying it over and over again. It drives me nuts when you do it. Okay, leave it alone, get on with it, et cetera. So communication, and I think the other is mutual respect. I respect you, what you do and how you go about that. and the other is the willingness to give in and to say, I know it's important to you, so we will go do this.
17:02John Glaser:Less important to me. Picking where do you go for vacation? You might say, I want to go to this country. She says, I don't want to go to that country. I want to go to another. Okay. You know what I'm saying? There's a give and take that goes with the communication and goes with the high respect.
17:14Daniel Robbins:I feel like I can really appreciate that because I feel like I many times go with the flow. It's not because I don't have my own opinions. It's because I don't really care so much to have an opinion because I know she's going to choose something. We like the same things. So she wants to go visit here. I'm great with that because I can only make so many decisions in my mind. I don't even like to make decisions, to be honest. So I'm like, I would rather someone else make that decision than me making that decision. But I really enjoyed what you said. Now you've written eight books. I don't know why the heck, I wrote one book over here.
17:51Daniel Robbins:I don't even know why the heck. why would someone even want to write another book? It must have been that important to you.
Read the full transcript
17:58John Glaser:Well, first of all, I like writing. I mean, I just enjoy the act of writing. So I think if you don't like it or it's kind of a grind, then you're not going to do a lot of it. Or if you did one, you said, never again, that was too terrible. So I wrote a textbook with two colleagues because I thought there's a generation of leaders of these organizations that just doesn't really know how to do this technology well. So actually, it's the most widely used textbook on the topic in the world. It has been for many years. So that was great because I just, there was a need for it. There was one book I wrote, which was I used to write college for various trade press.
18:28John Glaser:I had, you know, I've had 16 articles in Harvard Business Review over the years. So I just pulled them all together. So this is a sort of compendium of writing of them. We did a book on AI and a book on strategy. Of the four non-professional, one was this 101 questions, which is the kid, you know, we'll talk about the other, as I mentioned, you know, I've written a letter to my family every week for 35 years. And what I did is I took a five-year block of letters. when the kids were little. So they're six, seven, eight years old. And I pulled out the parts that dealt with them. And I created a book called The Father's Collage.
18:58John Glaser:And I said, this is what your father remembers. This is camping trips. This is science projects, et cetera. And it's kind of a written photo album. And I said, this is my present to you, my memories of you. And I publish it. And then five years later, I took another five-year block and did the same thing all over again. And then I actually, you know, you may, I don't know if you have kids or not, but we used to do bedtime stories and Elizabeth Adventures. And we'd make up a story and I wrote them all down and published a book called The Elizabeth Adventures of all these things. And I said, this is the stories we used to tell.
19:27John Glaser:And then the most recent one is 101 Questions is they'd send me questions and I'd write an answer. And so far we took 101 in one book. I'm now up to 180. And this is, and they run the gamut from, what's the scariest time in your life? You know, fair question. You know, but on the other flip side is what were your favorite cartoons growing up? So anyway, there is books, partly because I like writing, partly because I felt like the field needed it and I could be right or wrong, and partly because with my children and my spouse to agree, I want them to know this is your father and this is what he believes and this is what he remembers about you as a little kid.
20:04Daniel Robbins:I need that book because I'm always looking for really unique questions. I like that. What scares you the most or what scared you the most before?
20:12John Glaser:Well, in the answer to that question, when I was the chief information officer at the Brigham and Women's Hospital, we had one day where the systems went down and they were down for a very long period of time. And I was getting scared because somebody was going to get hurt. You know, a doctor or nurse was going to make a mistake because they couldn't get a test result or it could do this. And someone was going to get hurt or die. And I remember talking to the technical wizards. You always got these technical ninja wizards, you know, who make this thing sing. And I remember going into the computer room with Bob, who's our ninja warrior wizard.
20:41John Glaser:I said, Bob, what's going on? Do we know what's wrong? He said, no, we don't. And you could feel your intestines the size of a golf ball because they could fix it in one second or maybe not at all. I said, oh my God. And here's my chief smart guy. I didn't know what's going on. I didn't know what's happening here. And I remember being scared at that particular time that, and I don't, I'm not smart enough. I don't know enough to give him any real advice. I tell you what I did to, you know, I said, Bob, tell you what, how about if I go get a priest that will do an exorcism? And he looked at me, you know, this sort of stare.
21:10John Glaser:And I think he's trying to think of one or two things. Get him out of here. You know, I got work to do. I got this moron who's talking about an exorcism. Or what the hell? We've run out of other options. We'll get a little holy water and incense down here and see what we can do. Make the whole thing work. But that was the scariest time I liked because I thought we were going to hurt somebody and maybe even kill somebody.
21:28Daniel Robbins:When you look back, did you ever have a thought in your mind when you were younger like, I want to achieve this? And then what was the feeling if you achieved it? Or it doesn't even have to be when you were like a teenager or in your 20s. It could have been two weeks ago. Was there something there where you're like, I really want to achieve this? And if so, did you achieve it?
21:49John Glaser:Yeah, I mean, you know, I wanted to, you know, go to Duke and I got into Duke. You know, I wanted to get a PhD. Got that. I wanted to get certain jobs along the way. You know, I was very active in professional societies in the digital health field and I wanted, you know, created one and I wanted it to thrive and it did that. And I want, you know, to give you an example. One of the questions I think all people should ask themselves, let's presume you've got five minutes left in your life and you look back on your life. What do you want to say about your time here? And I said, I want to say five things, you know, when that time comes.
22:20John Glaser:That I'm as madly in love with my wife then as I am now. That my children will have lives as blessed as mine. They'll have their own paths, but blessed. The third is that I'm spared crushing poverty, pain, you know, racism, et cetera. But if I'm not, then I deal with it with the courage. The fourth is that the people I work with will say that I inspire them, taught them, and led them well. And the fifth is that the industries and organizations I served are better because I was here. I want that. I want to be able to say that when I'm done. And if I went in the next five minutes, I could probably say that.
22:52John Glaser:So along the way, there are things that you accomplish and you feel great about. And there are big things and there are little things along the way. what I find is as cool as those are, the feeling is fleeting, you know, because you then move on to now what? I remember when they came out after I might be training my PhD and I had to make you leave the room and the committee debates, they come out, Lael Gatewood, my advisor said, congratulations, Dr. Glasser. I thought, son of a gun, you know, four years of work and I got it. And I thought, but I'm no different. I'm no taller. I'm no smarter. I'm no more athletic, you know, I'm no better.
23:25John Glaser:I'm the same person as I was before. In some ways it was sobering. to go off and do that. So anyway, I think their accomplishments are great. There are things that are greater than that.
23:35Daniel Robbins:I think I've heard this before from other people like athletes or somebody exit their company. I was just talking to someone this morning. They exited, but it didn't feel like a void. The void was still, they were the same person and they were very depressed for many, many weeks, if not months later, because they thought it would completely change, not the monetary gain, but just change everything in general. And it didn't, they were just the same person. So it seems like this is something that as humans, do you think it's because we still have a, like, it's like technology has adapted much further than us.
24:13Daniel Robbins:Like our brain is still like a, was it Neanderthal brain or lizard brain or whatever? Like, do you think it's because like, we haven't really adapt, like our environment is adapting much further or progressing much faster?
24:26John Glaser:Well, I think it may be fairly fundamental, which is when, you know, most people, when they wake up, if they're excited about the day, say, why are you excited about the day? Well, I really like working with my colleagues. I enjoy the work that I do. You know, I feel good about it. And I like the organization that I serve, et cetera. It's the journey, as they say, that is the treasure, not the arrival. It is the every day, day in and day out. It feels really, really good here. So when you find people who retired and they walk away from their professional career. It's the long walks. It's the crafts they take.
24:58John Glaser:It's the involvement in the community stuff. It's the things that fill their day, that give their day meaning that are the things. It's not necessarily, if they get an award, that's great. Everybody likes that. Golly, get your picture taken, people clapping. That's terrific. But that's not the real, that's in some ways that is hollow, which is one of the reasons I think you got to be careful. If you believe that your goal is fame or wealth or whatever, You'll get there. I don't doubt that. But then you'll get there. And if that's it, I'm the same as I was before. And to the degree my life sucked, it still sucks, even though I'm wealthy.
25:30John Glaser:I'm wealthy as hell now. So I think it is more that we enjoy the journey. For me, sitting on the couch next to my wife, that's the greatest. I'm not saying much of anything. Just sitting there is the greatest. So anyway, you get what I think, get my point. Maybe technology-oriented, but I think it's very fundamental. It is the moment that is the treasure.
25:48Daniel Robbins:Yeah, I travel quite a bit. And I have to say, when I am just sitting with my wife on the couch, watching Netflix, there's a lot of satisfaction there, just as if I'm like traveling somewhere. So yeah, I can I can see that it's sometimes those moments are I'm like, I'm kind of happy that I'm just here with you relaxing because it's just always a constant go, go, go. So, John, I need to get your book. I need to get a few of those books, but I need to get the questions because I need really, really thought provoking questions I need. And then I love the idea of the collage. I mean, the fact that you're executive in residence at Harvard Medical School, I mean, it's insane.
26:31Daniel Robbins:That is my goal one day is I just want to go to Harvard. My wife went to Harvard. I want to go to Harvard so I can get my sweatshirt there. And then I would love to attend a class. That's my goal one day. I just thought of it, John. I want to sit in a class at MIT and Harvard just to see.
26:48John Glaser:You know what's the coolest part, though, is, you know, when we teach this class. Yeah, so great. You know, you got the crimson, the Latin and all nine yards. But I sit in this class and I'll give you two examples. And so there are the students. One student, for example, is a physician from India and she's got a project she's working on, which is to reduce the teenage suicide rate in India. And she said, it's the highest of any country is a teenage suicide. I said, wow. You You know, why is that? I said, well, because usually the pressure on the Indian kid to be a doctor, a lawyer, or whatever, and the kid just wants to be a musician.
27:18John Glaser:And so, but the pressure is excruciating. So she was going to go off and dedicate her life to reducing teenage suicide rates in India. Wow, that is cool. That's what makes Harvard special, because people like you become students. Another one is a woman who is a scientist in China, who has a set of, works for a company that does medications for kids with very, very rare genetic disorders. and they can give that kid the therapy for one-tenth the cost in the U.S. And she says, I'm going to open up a business where the kid and the parents come to China to be treated because, you know, they can't afford it.
27:53John Glaser:It's not coming by insurance. It's a zillion dollars. And so what makes it special, yes, the name is special, but those two people are examples of the 75 people in this class. They say, wow, you guys are really cool. You know, and the world's going to be better, a lot better because of the work that you do and for me to be part of that and to help you do a better job, that's what makes us special. You know, that's what makes this place special is it can draw that, draw that talent in.
28:17Daniel Robbins:But John, this has been great. So people want to get in touch with you. They want to look at the books. They want to follow along your journey. How can they do so?
28:24John Glaser:Well, I think a couple of things. One is there's the website for the books called Books by John Glasser. That's all one word. The other is you can find me on Facebook. I publish a put out a weekly posts on Facebook, which is a series of vignettes or whatever from writing. So, you know, come on in and be my friend on Facebook. So, and you can find these books on Amazon too. But anyway, I look forward to, if they want to, people to be part of the broader community. It's fun. You know, there's a lot of good stuff. There's a lot of humor, but also some insight, you know, periodically. I mean, I wrote one, a post on Facebook a couple of weeks ago is, you know, what do I think, what are some of the pearls of wisdom that I pass on to this class about leadership.
29:03John Glaser:I'll give you one example. You know, leadership is, people give you permission to lead them. You cannot impose leadership on people. They will look at you and say, I will let you lead me. And because if you try to impose it, they'll sandbag you, they'll quit, whatever. And so just remember, leadership is a voluntary act on their part. It's not something, you know, just sort of be sober and thoughtful about that. So anyway, that kind of stuff is be posted, but I've been a lot of either Facebook or through the website or whatever. I look forward to having them part of a broader circle of people who are showered with wisdom from John Glasser.
29:38Daniel Robbins:I love it, John. I can tell a lot. You have a few years of wisdom in you and you are now dedicated to making the world a better place. It seems like you've been doing that for a while and that's an obvious importance to you in your life. The next five minutes, I'm going to ask this question to everyone everyone i'm gonna ask this question to every single person that scares you and then that question and then i'm gonna come back to you with their answers but
30:04John Glaser:john this has been great i'm gonna give you two other questions that you ask people what what's the scariest time of your life second what's the hardest thing you've ever done third and then the third one because we talked about what and this a kid came to me and she said how would i know i'm in love with this person how would i know if this person is the one you know what does that kind of love look like? And that's a good question. You know, and so anyway, you ask your people, what loves to be to them? What's the hardest thing they've ever done? And when they've been the most scared? You'll get some very interesting answers.
30:31Daniel Robbins:My mind is blown. Thank you, John.
30:34John Glaser:All right, big guy, you have a good one. Say hi to everybody in Southern California for me. If you like the show, please take a moment to rate, review and subscribe. It really does help the show to grow. Thank you for listening.
From the publisher
Daniel Robbins interviews John Glaser about the unconventional experiences that shaped his worldview long before his career in digital health leadership. From Jesuit schooling and getting expelled to hitchhiking across continents and later teaching at Harvard, John shares how curiosity, nonconformity, and human understanding became central to both his life and leadership.
Key Discussion Points:
John shares how a rebellious streak, encouraged by an unorthodox upbringing and Jesuit teachers who taught him to question everything, led to his expulsion from high school after publishing an underground paper and refusing to apologize. He reflects on his hitchhiking journey from Alaska to Panama, describing what it taught him about poverty, prejudice, and the unexpected intelligence and richness of ordinary people. The conversation then moves into leadership, where John explains why people “give you permission” to lead them and why sociology, communication, and understanding change mattered more to him than pure technology. He also opens up about marriage, parenting, writing books for his children, and the five things he hopes he can say about his life in his final moments.
Takeaways:
A major theme in this episode is that unconventional paths can produce extraordinary leaders because they teach empathy, perspective, and comfort with uncertainty. John’s reflections show that success is not found in titles, awards, or milestones alone, but in relationships, meaning, and the daily journey of how you live. His views on leadership, love, and family are especially powerful because they come with the honesty of someone who knows balance is imperfect, but still worth pursuing with respect, communication, and humility.
Closing Thoughts:
This Founder’s Story episode feels less like a career interview and more like a life conversation with someone who has seen enough to know what actually matters. John Glaser leaves listeners with a reminder that the most interesting lives are rarely linear, and that meaning is built not through perfection, but through courage, curiosity, and deep connection with other people.
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