In short
Founder's Story: Episode 285 Summary
Title
Stop Suffering in Silence, The Science of Lasting Longer and Better Sex with Jeff Abraham, Founder of Promescent
Podcast Overview The podcast "Founder's Story" by IBH Media features conversations with both renowned and lesser-known entrepreneurs who have demonstrated leadership and purpose in their careers. This episode focuses on Jeff Abraham, the founder of Promescent, a sexual wellness brand.
Episode Highlights
- Background of Promescent
- Founded by Dr. Ronald Gilbert, who developed a treatment for premature ejaculation (PE).
- Jeff became involved after investing in Promescent and took over following Dr. Gilbert's tragic murder.
- Jeff’s mission: Honor Dr. Gilbert’s legacy by ensuring the company’s success and providing for Gilbert’s family, who own 20% of the business.
- Key Concepts Discussed
- Universal Traits of Successful CEOs:
- Passion for the product and industry.
- Strong work ethic (working 60 hours a week is a common expectation).
- Importance of listening to customers instead of making assumptions.
- Understanding PE:
- Distinction between clinical PE and recreational enhancement.
- Arousal and orgasm gaps: the average male lasts approximately 6 minutes during intercourse, while females often require around 18 minutes to reach climax.
- Credibility in Marketing:
- Implementing clinical trials and endorsements from respected urologists to build trust.
- Overcoming stigma around PE through education and normalization of conversations about intimacy.
- Marketing Constraints:
- Challenges in advertising intimacy products due to strict regulations on platforms like social media.
- Necessity for innovative marketing strategies that focus on education and expert voices.
Key Takeaways
- Clinical Credibility: Building a reputation based on solid medical data and endorsements creates a competitive edge that traditional advertising cannot replicate.
- Listening to Customers: Feedback from users, healthcare providers, and partners is crucial in shaping a successful product roadmap.
- Segmentation and Messaging: Clearly defining target markets helps effectively serve both clinical PE sufferers and enhancement seekers with tailored messages.
- Addressing Stigma: Normalizing conversations around PE and intimacy can help reduce shame and encourage individuals to seek help.
- Retail Strategy: Getting products on shelves is just the beginning; sustaining and growing shelf presence is essential for long-term success.
Closing Thoughts Jeff Abraham underscores the significance of purpose, legacy, and community impact. He highlights the importance of not just financial success but also the profound effect of their products on improving customers' lives.
Special Viewer Access For those interested, there is an exclusive discount for Promescent products available to the podcast audience.
Contact Information
- Website: [Promescent](https://www.promescent.com)
- Email: jeff.abraham@promescent.com
Conclusion This episode of "Founder's Story" not only shares Jeff Abraham's inspirational journey but also provides valuable insights into the sexual wellness industry, the importance of credibility, and the impact of listening to customer needs.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
Automatic transcript. May contain errors.0:04So Jeff, I listened to your story and I was like blown away by that this was even real. Could this even be real? And I'm sure everyone always asks you about the story behind the brand for you, because it's really an incredibly sad story that I think now has turned into something very positive by what you've been able to create. Are you be able to take it to where it is today? But the company was founded by a friend of yours who was murdered. Can you tell me about that? Yeah, he was a neighbor of mine. He was a very good friend of mine. He was my doctor all rolled into one Dr. Ronald Gilbert, Huntington Beach, California.
0:51And one day he asked me to, you know, for my advice, you know, I was actually in his office, I was there for my yearly PSA at Bisiple. And he said, Hey, I want your advice. You know, I developed this product and we're commercializing it. What do you think? And I go, what is it? He goes, I developed a treatment for PE. And at the time, you know, I was 55, now I'm 68. I was like, you developed a treatment for physical education? You know, because to me, growing up, PE was phys ed. He goes, no, no, no, it's premature day. So one thing led to another. I said, let me try the product. And, you know, it's OTC.
1:23It's not prescription. I tried it and I was like, oh my God, this stuff's dynamic. I said, you're on the right path. Do you need investors? And it turned out that he was looking. I think his whole spiel was to get me to invest and then help him out because I had just retired. I sold my last business and retired at 53, prepared to sail off into the sunset and relax, not get involved and run a company again. But, you know, the plans sometimes don't go as mapped out. So I did. I became involved, was helping him out. Things were going well. And right when the company really started to take off, he was murdered in a case of mistaken identity.
1:59There was some nut that had a prostate surgery 23 years before that decided he was unhappy. and he was going to kill the doctor, got the name wrong and murdered the wrong guy. And it was Ron. He was totally innocent. You know, I took over the company and decided that the only thing that I could do, I couldn't bring him back. I couldn't unring that bell. There was nothing I could do. But the only two things in my power would give him a legacy and honor him. That's why I mentioned his name by name, Dr. Ronald Gilbert, every interview, every podcast that I do and also provide for his family economically because they still own 20 % of the company.
2:36So if this company was to indeed become successful, that would at least take the financial component off the table and give them some comfort and not worry about bills because Ron was like me. He was self-made. He didn't come from a family of physicians that had a trust fund or whatever. He had student loans that worked his way through school. It was just coming into that prime earning years when this tragedy happened. And I am very proud of the fact that we give his family very significant dividend checks four times a year now. And so it's been a tremendous source of pride. So I've given him a legacy because everyone hears about that.
3:15I'm providing for his family. So I'm really, really happy right now. So that's how that came to be. Well, I mean, talk about purpose and mission, right? Many times there's a single purpose or mission to a company. But for you, on top of that, you also had your personal purpose and mission here to help out. So you go into this company that you don't have no idea of the space. Like you said, PE was physical education. You tried the product, though. You obviously believed in it because you invested in it. But how as a new business owner, having all the experience you had before, how did that play into this, even though it's a totally different industry?
3:53You know, I was asked that just recently. How did you make the switch? How did you go from the mindset of the CEO of a semiconductor engineering business to a CEO of a sexual wellness? There's nothing in common. And I tell people that there are a lot of commonalities, no matter if you're a CEO. Now, if you're working in marketing or if you're someone, you know, in the field treating people, it's a lot different. a good CEO has a couple traits that really transcend whatever business it is number one is passion if you're not passionate about something you'll ever be good at to be an effective CEO you got to work 60 hours a week anyone tells you any different is freaking lying to you okay it you everything falls at your feet okay no matter who is doing it if it fails as a responsibility CEO, you're responsible for it.
4:47The passion is there. The work ethic has to be there. And this is probably the most important is don't have preconceived notions. Don't go, I'm the smartest guy in the room. I'm going to figure this out. I'm going to force this down customers' throats. I know what's best for the customers. No, you don't. Listen to the customers. take feedback. In the case of our product, Promescent, and our first product was our hero product to this day, which is our delay product to allow men to last longer. I really got into the minutia and started talking to physicians, started talking to therapists to treat this, started talking to people who suffered from it.
5:29And then it became very apparent to me that there's really two distinct markets. There are people that have clinical PE, that they can never have satisfactory sex, but there's a tremendous recreational component as well. There are people who have satisfactory sex but want to take it to the next level. And one of the things that I learned early on, and we were the first ones to mention it and really truly address it, there's something called the arousal gap, the orgasm gap. It's actually a medical term that people use because step out of PE into normal relations between men and women. The average man lasts five minutes and 42 seconds of penetration and thrusting during intercourse.
6:09The average female takes 18 minutes to climax of penetration and thrusting. Therefore, it's the arousal gap. It's the orgasm gap. So even people that are not have PE, that are normal situations, sometimes that's why people go, I'm the master of cundlingus. I have 72 ,000, you know, vibrators, all these different things. That's exactly why. It's all a coping mechanism to have better intimacy. So we had a dual tap. On one hand, our pharmaceutical reps ingratiated us and really and truly introduced us into the medical community. But then we had a whole separate program focused on people just wanting better intimacy.
6:52So we took those dual tracks. And I knew that the medical credibility would give us even more traction for recreational. because, you know, traditionally people in our space, they would see a website and have a Getty stock photo of a guy in a lab coat. Doctors love this product. We took it to the next level. Dr. Mohit Kira, Baylor University. I recommend Promecid to my patients. Dr. Larry Lipschulz, Dr. Wayne Hellstrom. These are the leaders in sexual medicine. We reached out to them. We did clinical trials, spent a half a million dollars doing clinical trials, which was unheard of. We're the only product in the space with clinical trials.
7:30And because we believed in our product, we knew it would be statistically significant. We did an IRB certified trial. So we did all that. And then we very heavily sampled a lot of physicians because there was this feeling, all these things don't work. They numb up the man, they transfer to the partner, whether you're a male or female partner, they numb them. And so we had to show them that we We had a revolutionary product that gave you more control without that extreme numbing, and it also didn't transfer. So we embarked on this journey to make it a two-pronged attack to both talk to people who wanted just better intimacy, along with addressing medical PE.
8:10Wow. I mean, thank you for sharing me those facts you just said. I didn't even know that, but I could see this gap. I mean, from like five minutes to 18 minutes, that's a long time. It's a long time. So was there something in this that you learned that you were like, wow, I like I never knew that. You know, this was like an eye opening moment for me and my life like this. This is like, wow, everyone needs to know this. Yes, there was a couple eye opening moments. One of the biggest for me was you always hear comedians, you know, that making light of ED and PE, you know, and I don't know, I just, I had heard it so many times, joked about, and I didn't realize how serious it was.
8:55And then in talking to people who suffer from clinical PE and, you know, there was this old wives tale. If you PE, you don't just care enough about your partner. Like, I'm just going to get mine and move on. You know, that you were uncaring and unfeeling. And then in speaking with doctors and speaking with people who actually had the issue, it broke my heart. There was nothing further from the truth. They wanted nothing more than to please their partner. They were ashamed, embarrassed. You know what I mean? They were literally like traumatized to the point where we got emails and we got testimonies where people go, you changed my life.
9:32I was asexual. I literally go, I'm so tired of being disappointed and having these bad relations. I just went, I'm never going to be intimate again. And I've been disappointed. I tried a few things that just seemed like you guys have medical credibility. I want to try your products. And I tell people there's nothing more invigorating than when we get those testimonies where someone says, you saved my marriage. You changed my life. You gave me a higher quality of life, you know, those types of things. So I was totally unaware of that. And I always thought that, again, because what you hear a lot is it's mental.
10:04You don't have the mind control to keep yourself from ejaculating. You know, you're just not, you know, focused on your partner. I didn't realize there are a lot of physical issues that cause PE. There's 20 % of it might have a psychological component. it. But 80 % of people suffering from PE have prostatitis, hypersensitivity to penile nerves, low testosterone. And what I tell people is, if you're a diabetic, no one would ever be ashamed of taking insulin. If you have cancer, no one would ever be ashamed of taking insulin. So if you have a hypersensitivity of the penile gland, and you use a product, why are people so ashamed?
10:47Why is there this stigma about everyone has to be the sexual monster and sexual being? If you have low testosterone, if you have prostatitis and it's causing you to trigger early and prematurely ejaculate, you're not alone. There's a lot of people who suffer from it. Don't be embarrassed. Don't be ashamed. Seek help and don't suffer in silence. And so that's been part of our message. You're not alone. Don't suffer. There are very viable treatments out there that can help elevate your sex life. Well, you bring up a great point is, it's almost like people have attached how manly somebody is, right, to how well that they can perform, which also creates, you know, an unrealistic expectations, I think, of most people.
11:35And we don't realize like how damaging this can be. That's what I find interesting about different places. I was just in Europe, and how in like say france how they view sex and then in the u.s unbelievably different it is very interesting and then the u.s like you're saying it's it's it fascinates me but it also i i wonder you know how how damaging is this especially as like you know when younger people become adults and then every like you're saying all this stuff on social media and movies and tv all these things that you're saying that is totally unrealistic. How damaging do you think this is probably going to be for men specifically?
12:16I have actually given a few talks and because of who I am and what I do for a living, somehow people turn me into a sex expert, you know what I mean? Because I do this all day, every day. And I tell people, I think one of the most destructive things for our young generation of people coming up to starting intimacy is porn and the access to the internet at the age of 12, 13, 14. The average teen now has watched porn before they're actually intimate before because most kids have a cell phone to 10, 11, 12, all so I can text you when I need picked up from school or soccer practice or whatever. Invariably, when it's in your hands, you're going to be curious.
12:55You're going to start to look at what's out on the web. And I laugh, you go to a porn site, the only filter is click this if you're 18. So in other words, someone 13 ago, I guess I can't go there. I'm not going to click it. Of course, they're going to click it. I tell people that my first sexual experience when I was 15 years old was with an older woman. I think I laughed at 28 seconds. I felt like I was the greatest lover in the history of the world. If I was in this day and age right now, and I had been watching some of these porn movies and some of the stuff that's on there, I would have thought, oh my God, my penis is at nine and a half inches long.
13:30It's not the circumference of a beer can. I can't last 45 minutes right before I jackalake. I don't run across the room and shoot my partner right in the head. You know, dead eye from, I would have been a ball of anxiety. You know what I mean? I would rather have the naivety and the ignorance that I had thinking I was good at 15, which was, you know, 53 years ago, rather than have to live up to some absolutely insane expectations. If you're a woman, they think that the average normal orgasm is like Elizabeth Berkley from Showgirls. I don't know if you ever saw that movie. Remember when she's with Kyle, she's flopping around like a freak.
14:07I mean, we are not allowing our young people to experience intimacy and pleasure without these insane expectations. And I think that's really damaging. And, you know, we've had people that email us and, you know, we have an interactive feature on our site. They'll call in and go, I'm only lasting 35 minutes. I want to last an hour and 20 minutes. And my advice is always the same. If you're lasting 35 minutes and there's an issue, work on your technique, okay? Because there's a difference between pain and pleasure, okay? If you really feel that you need to hammer your partner for two hours, it's not the duration of the intercourse.
14:45It's your technique or something is going drastically wrong. But it's because it's everyone so hyper vigilant about watching who's the best at it. You know, it's funny because kids in middle school don't go, I want to do reverse 360 windmill dunk when I'm playing basketball. They don't anticipate I want to hit a 500 yard home run, OK, or 500 foot home run. But everyone now, in terms of sexual performance, has these unrealistic expectations from watching porn. I realize if I watch porn, which I happen to, you know, occasionally, sometimes porn occasionally, I realize those are not norm. Those are not the standard average, you know, website, you know, or average performer.
15:36You know, there's a gal named Cindy. I forget her last name. She started a video site, Make Love Not Porn. It was normal people, you know, just regular people. and so we had a couple collaborations with her and so she goes here i'll give you a pass and you know you can log on and i watched a couple times ago that's interesting but to me at least i'm well formed enough to know i can watch porn and realize i'm not going to try to live up to that expectation okay but when i went to that site like make love not porn i was like that's boring it was just regular people that's not why it's you know it's regular it's just not it's not that impressive you know what i mean like i would rather see something but at least make sure you understand that you don't raise your level of expectation to that yeah i i know that side i know it's when you're talking about it would be funny like you're saying like honest porn like it's like this is how it really is like ego is five minutes and then she's upset because she wants 18 and this is like it would set better expectations for people right it actually would be you know you could do some skits i think that there's some really funny marketing skits that you could make around like honest set like honest yeah that would be i think that would actually be pretty funny um you could make a whole comedy i'm gonna send you some ideas because i i'm gonna give that we're always It's great for new ways to differentiate.
17:04Entertaining content. You watch that and they're normal people. The guy's not 6 '3", 218 pounds, 4 % body fat and shredded. There's some dude with a hairy back, you know what I mean? A mole on his head, you know what I mean? Like grinding on some woman that's got stretch marks and stuff. So I guess I learned I like my horn a little more of a fantasy rather than reality. Okay, I can see reality in my own room. You know, I used to, when I was younger, I was a four-year, I swear to God. I mean, when I say younger, up until five years ago, you know, I admittedly love the idea of just seeing people that I'm curious about naked.
17:44You know what I mean? That kind of stuff. And I'd always be the person turning the light on. They would be the person. No, no, no. I want the light off. You know, that kind of thing. As I've aged now and my partners are closer to my own age, I'm like, turn the freaking light off. You know what I mean? Like, you said this was going to be entertaining. And I'm very entertained, by the way. And I think it's good because, like you're saying, it could be a very serious topic where people could be like highly impacted to the point they don't even want to be in a relationship. But at the same time, I think you need to make light and have entertainment in order for people to pay attention because of how serious it could be.
18:22So when you when you look at the marketing, I'm curious on the marketing of the products that you have, just because I think there's a lot of when you when you dive into, you know, sexual products, there's a lot of restrictions around how the product can even be marketed or how it can be talked about. what did you find in terms of getting into this business when you had to look at you know what is even allowed when it comes to you know intimate or sex sexual products i'm glad you brought that up it's insane it's absolutely insane sometimes you have to use the word s-e-t-g-s sex rather than sex because if there's if there's the word sex in it you're immediately banned youtube Instagram you know I'm like are we that puritanical in 2025 that you can't have a talk with a urologist and you have to do that nonsense but it's true you do so you have to use more innuendo than straight talk you know and you have to literally make sure that even if you're educating people that you can't use the word ejaculation.
19:32You can't, it's insane. It's so frustrating. You know, we have a medical advisory board, you know, we have clinical trials. We're an upfront, totally legitimate company. And we have our videos taken down and we have, you know, our posts screened and, you know, this isn't going to fly. And like, what? You use the word sex. I'm like, what? I'm like, oh my God, you use the word ejaculation. That's a bodily function. Okay. There's nothing, period. There's nothing, you know, like obscene about the word ejaculation, you know? And so it's frustrating. It creates a whole different set of hurdles that you have to, you have to be so careful.
20:17You spend a lot of money creating a really good video. Then you find out you have to strip it down and you take a lot of the meat out of the video because trying to get it approved so you can run ads and stuff. And we've done television commercials in the past and that's just insane. Oh, that could only run between midnight and 7am. Why? Because you're talking about intimacy. I go, it's a medical product. We have a urologist discussing this. still it's the same thing you also find out that the playing field isn't level for everybody because i see viagra sales levitra commercials because they're billion dollar companies back multi multi-billion dollar companies the bigger your ad spend the less restrictive your budget they get away with things that no one else can get away with and that's fundamentally unfair because that you start getting into the too big to fail situation where if you're that big and you get those advantages, how is any smaller company ever going to be able to really grow to be a bigger company if the shackles and hurdles are placed on them that the bigger guys don't have?
21:27So what I'm hearing is size does matter in ad spend. Absolutely. Not only does it matter, it sometimes is the determining factor on exactly what you can or cannot put into a commercial or an ad. Yeah, I know. I've been into these spaces we used to sell a lot of skincare and i remember the same thing it was controlled by a couple giants who have all the power to do everything so how did you find the how did you get the ability to compete with them because i know you guys are doing well but obviously you're not doing a billion dollars yet and we could talk about that in a little bit but how how did you find the strength like what did you do to differentiate yourself or make yourself so unique that you could even compete with those companies.
22:18And make no mistake about it. There's one thing. It was the medical credibility. It was getting into the medical community and having the doctors actually say, this is the best product, hands down. The president of the International Society of Sexual Medicine, Wayne Helstrom, is on our board. Dr. Mohit Kira, the president of Sexual Medicine Society in North America, is on our board. So we now have 2 ,400 urologists by name that if someone goes to see them and says, hey, I'd like to last longer, they recommend you to Promessit by name. And if you go to our website, you'll see testimonials from them all over the place.
22:56And our competition has a Getty photo of a guy in a lab coat saying, doctors love such and such. There's a big difference between a Getty stock photo of a guy going, doctors love this product, and someone hearing from Mohit Kira holding up a bottle of Promessit and saying, This is the best product in the space. You know, all these prominent physicians. So we literally grew in that arena in the medical area, which all the other year olders go, if that guy is on board with this, I guarantee you it's legit. So we developed this cult-like following in the medical community. And then we used that on our website.
23:37So most people coming on there, oh, my God, I looked up that guy. It's the president saying this is the best product. So the thing that we differentiated us, believe it or not, as a small company, this is a big issue. PE, you're going to be blown away by this. More people suffer from PE than ED. In fact, 10 to 15 % of ED is misdiagnosed PE because if a guy has chronic PE, medical grade chronic PE long-term, he will eventually not be able to get an erection because his body is programmed to ejaculate early. And then mentally, he starts realizing he's going to be disappointed. It's going to lead to an unsatisfactory conclusion.
24:20Call it stage fright, call it whatever you want. But eventually, your mind shuts your body down so you can't get an erection, even though you have erectile capabilities, because you know it's going to lead to a disappointing conclusion. It was amazing to me because everyone knows how big the ED market is. But PE is a larger market than ED. That's how big it is. Wow. You know, I took away a lot of things there that I think can be applied to any business. And I think, like you said, the credibility is getting in with the people that are the most credible if they recommend your product. It could be any product.
24:59Any product. Not just focusing on the customer. obviously that's most important but getting the people on board that the customer goes to see for the information could be you know make or break it's like having uh it's like having like affiliates or partnerships or collaborators like you can go in any industry and find these people and those people spending the time with them might be the make or break and the only way to compete with these giants so talk about legacy here so you may you've helped build this successful company up, you fulfilling your purpose and mission beyond just the company, but with the family of your friend and the original founder.
25:40One day you're going to exit this company. And then what happens to you? What do you look back and say throughout the process? And then what are you going to do? Are you going to go to the island and have pina colada? Or are you going to join another company? I will never work again from the day that we exit. We're in the process right now of seeking a strategic partner. And we're in talks with some very, very large, like billion dollar companies that will partner with us and then eventually acquire us. That's the goal. Because to take this to the next level, to be a hundred million dollar company, we're going to need a billion dollar a year company to open up the avenues necessary to get there.
26:25But I will tell you this, and it's funny because I've been waiting for someone to ask me this question. Like, okay, so what is it like for you once that happens and you're done? I will tell you that my first thing is I want to be as involved with my granddaughter as I possibly can. She's only eight months old. She's the apple of my eye. I adore her. I love my son. I love my daughter-in-law, but I adore my granddaughter. I just adore her. She's in Newport Beach. That's why I have my second home there, which will soon be my primary home. I can tell you it's working that way already. But I will never, ever stop being an advocate for this company.
27:03I will never, ever stop promoting this company, prioritizing it, going into Target. You know how proud I was the first time I went to Target and I saw us on the shelf there. Ron, my partner who was murdered, it was just coincidental. We went to lunch and we were driving past a Target. It's just in Huntington Beach on Brookhurst and Adams. And he just said, he looked over, he goes, you think we'll ever be in Target? I go, I promise you we'll be in Target. He goes, really? And I go, yeah, I promise you. And then unfortunately, a month later, he was murdered. And I said to myself, it's the last thing I do, I'm getting us into Target.
27:41And we got full distribution in Target in 2016. I went into that store the next time I was in the area. And I saw it there and I just looked at it and I had this sense of pride. And out loud, don't ask me why. I said, I told you, I promised you I would get you in here. And I literally felt like someone went home that night and go, there was some crazy dude in the sexual wellness aisle talking to a box of promessa, you know what I mean? And not realizing what it meant to me. You know what I mean? That this was the fulfillment of a promise I had made to a dear friend, that I had said to him, I will get us in there.
28:16Now we've since been in CVS and Walmart and Meijer and Wegmans and H-E-B, we're all over the place. And next year we're launching in Walgreens. But that first one is always the hardest. You know what I mean? The first one, someone's gotta be the first one to take a chance to go, I think this will work at retail. But the thing is when people say to me, okay, what do you do? What's your next chapter? Number one, it's gonna be to enjoy the remaining years of my life. Okay. I've worked since I was 14. I grew up on the lower socioeconomic side and I went to work at 14, worked after school, you know, worked 80 hours a week in the summer, every hour no one else wanted.
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28:57And I went to work for a regular company after college. And then I've never taken more than a week in a row off ever in my entire life. Okay. Then I left when I was 32 for my own company, was wildly successful with it and then was able to retire. And then immediately went into this. It's been nothing but boom, boom, boom, go, go, go, go, go. So the next phase of my life will be getting completely healthy, enjoying my life. I have lupus and diabetes. I got it for 32 years and I've managed them really well, but I'm very realistic. I'm not going to be here forever. And I want to enjoy every second I have left and spend as much time as I can with my family.
29:38But more importantly, I want to see this company reach its full potential. I want this to be a couple hundred million dollars. The market's that big, our products are that good. I know I can't do it on my own. We don't have the channel power. It'd take me 20 years. I don't have 20 years left to build it to that level. Someone that already is a billion dollar company can do it in a year or two. They have the resources. They can walk in and go move that, put this here. Okay. You know, cause we got a billion dollars with you guys. So that's the goal is nothing can ever replace my son. His birth is the best day in the history of my life.
30:14My granddaughter quickly moved second. Like I tell him, she's moving up. She might be first eventually. You know what I mean? That's a test. But my third child is promissive. Make no mistake about it. Every day that I'm on this planet, no matter whether I'm the CEO right now or one day I'm completely retired, I will go check. How are we doing? with these sales. Okay. What kind of shelf space do we have in CBS? Okay. How are we competing against this? How are we doing that? And as we're talking about these collaborations with these companies right now, they're all really worried. Well, we do this and we take over, you know, how involved are you going to be?
30:49I said, listen, get me out of the day-to-day stuff, you know, like the responsibility of logistics and, you know, manufacturing. That's not my strength. But I said, when you guys eventually take over, I got to be honest with you, you don't even have to pay me. I'll do podcasts. I'll do these medical shows. I go to the medical shows and people laugh. They're like, you're like a god here. Everyone knows you. I go, because I'm honest. And there was a big need for this product and we filled it. And our mantra has always been Ron's mantra. Ron, I sometimes had to remind him, hey, we took on investment.
31:25It's a for-profit company. He wanted to give product out. Oh, let's just give it to him. And I'm like, Ron, we have investors. We're a company. We're not the Red Cross. So we had to strike that delicate balance. But I'll never forget the doctor part of him always wanted to just do the right thing. So we've maintained that balance. If there's somebody who needs our products and can't afford them, I will make sure they get them, okay? But at the same time, we want to have a successful business because we do have investors and shareholders and employees that are dependent upon this company producing revenue.
31:56but my time when it's done as the CEO of this company in every single day that will officially end running the company but in terms of promoting the company hoping for the best for the company that will end the day I take my last breath I am so passionate about this and I'm so proud of what we've accomplished and I know because I have the emails and I have the personal experiences with people that told me you changed my life for the better. And I'm very proud of that. Those emails and those messages are really why you do something like this. Now, of course, you want to be successful. But when you know you changed someone's life for the better, or someone says you changed my marriage for the better, or you saved my marriage, you realize you're doing something very positive.
32:43It's not just the financial motive. So that's why I'm so passionate about it. And that's why even once someone writes a check and takes the company, this doesn't end for me. I will always be an advocate. This is, like I said, it was 15 years of my life on a day-to-day basis. 15 years I was supposed to be retired, kicking back, that I gave up willingly and I'm proud of what we've accomplished. But I want it to reach its full potential. One of the reasons we're seeking out that key partner or that acquisition right now is because we know that's necessary to take us to the next level. Wow, Jeff. Yeah.
33:24I think entrepreneurs can relate to what you're saying in the sense of when you see your product on a shelf, it's not just your product on a shelf. It's not about revenue or money. It's like you're saying, the grind, the 24-7, But all the work, everything that happened for 10 years up to that moment, I think a lot of people, if you haven't been in business, it's hard to understand that feeling because it becomes your whole life. You put everything, your life, your energy, everything into it. And when you see those accomplishments or those steps, you're like, wow, everything I did was in this moment to get to this place.
34:05and I could understand the emotional, like how that feels. Because like you said, you don't go into business necessarily for the financial gains alone because honestly, getting a job and a guaranteed paycheck could potentially make you more upfront money. You go into business. There's a lot of sacrifice, a lot of hard work with no guarantee of any return. Exactly. You sacrifice everything. You might give up, you're giving up your time, maybe give up your family you're giving up these things so when you see your health you're working so hard you know but i will tell you between 2023 and 2024 and even into the beginning of this year we went from having 3 000 shelves you know we were in a thousand or 1500 uh targets and we were in uh 1 ,000 Walmarts.
34:57So we had basically 2 ,500 shelf spaces. Then we got all 4 ,000 Walmarts. Then we got 6 ,000 CVSs. Then we got Wegmans and HEB and Meijer. Now we have multiple products in every one of those. So we went from having 2 ,500 SKUs, you know, like spaces that actually have promessant on it to 20 ,000 in two and a half years. And I tell people, people are like, you're an overnight sensation. I go, where the hell have you been the last 14 years, okay? I was killing myself for 14 years to become an overnight sensation. Just like you said, it took all that grind, all the work, all the setup to get to that point where someone said, this place or this product belongs in this space right here and we're putting it in fortunately for us target took a chance and we really and truly hit it out of the park and every people were like well if it'll work there we'll obviously work here and it was funny because i'm the opposite if i was the owner of a retail store and i saw something that had potential i'd want to be the first one to have it hey that gives me advantage the mindset is so different no one will give us a chance then once we got in target we have these numbers come on in here we have companies now we already have 20 000 locations i'm like i begged you for five years and now that it's 20 000 other doors you want it in looks like i don't understand that you know nobody wants you until somebody wants you that's that's for that is for sure yes i yeah i've seen this with you know other companies things that we've done people that we've talked to it's a very similar story and then retail is like a make or break for some companies.
36:44It can break the company. It can make them amazing. But I mean, I'm super inspired by your story. If people want to get in touch with you, Jeff, they want to find out more about the company, maybe they're suffering and they need help, or maybe they just are inspired by your story. How can they do so? I'll give you two things. Number one, you can go to our site from message.com to be educated, to find out what products are right for you. And more importantly, how to properly use that. I'm going to give you my email address too. I answer every email. And I've done this and people email me and I even go, oh my God, you actually emailed back.
37:17I go, why do you think I'd give it up? If you email me, you will get a response. I guarantee you without fail. This is important to me. It's jeff.abraham, A-B-R-A-H-A-M, at promessant, P-R-O-M-E-S-C-E-N-T.com. jeff.abraham at promessant.com. I am open to all questions, all inquiries. one of the reasons we're successful is we listen and you know someone actually asked me because we've gone from one product where we have the delay spray so i think we have 11 now and we have lubes and gels and vibrators and a nitric oxide supplement for better blood flow these kinds of things people go oh my god you're a genius i go no i don't just listen to people they go what i go i talk to our customers what else do you think we should carry oh you know there's a bunch of these out there nothing really extraordinary what can you do and boom we come out with a product and it's funny because when we the first second product we had were lube and it made sense a lot of guys were like i was only lasting 30 seconds now i last eight minutes i didn't need a lube for 30 seconds i need one for eight minutes so we developed a lot of ludes and so we sent out like the first hundred people to bought it an email saying hey what gave you the confidence to buy you know lube everyone said well a new was on this site it supported 100 it was a great product because we have a 30-day money-back guarantee in our products.
38:39Any reason whatsoever you're unhappy, full refund. So then we went into supplements, which were VitaFlux, which gives you better blood flow. It gives you better libido, better erections for women. It allows you to better moisturize, also increases libido and intensity of orgasm. And everyone's like, oh my God, that's a little bit of a reach because that's a supplement, not a gel or a lube. I go, our people are sexually hacked. It doesn't matter. That took off right away. And we did the same thing. Send out 100 emails. What gave you the confidence to buy a supplement? They go, because if it's on this site, it's top drawer and you'll support it 100%.
39:16Then three years ago, I decided we needed our own line of proprietary buy branch. Everyone goes, oh my God, that's a toy. Okay, it's not yours. I go, watch this. Okay, we launched them. Same thing. So when people ask me now, okay, next year, how many products will you introduce? I say the same thing all the time. Somewhere between zero and six. I go, how's that for being a CEO? You should have the number nailed down. It should be three. It should be four. I go, listen, here's my mantra. For us to introduce a new product, it has to be as good or better than anything else in that space. So if I say to you, I'm going to introduce three products next year and no products meet the criteria.
39:55You think I'm going to introduce three? products. One of the reasons we're successful, people, they see it on our site, they know it's top quality, know it's good. So we will never waver. That has to be the standard. Okay. And I said, plus, what if next year I'd say three and I find four products that are better? The reason I keep it open, fluid, we don't have the bandwidth to introduce more than six, I promise you. So the reasons between zero and six is I know we could accommodate if we ever found six. And I know that If we don't find any that are as good as anything else in that space, then we'll do zero.
40:27The goal isn't to grow overnight and not sustain it. Even with our retail, I remember we first got in to Walmart, the whole 4 ,000 storage. I was like, oh my God, you conquered the world. I go, no, we didn't. We got in. Tell me two years from now or call me two years from now when we're killing it, we're exceeding their expectations. Then it's time to go, yeah, I'm happy. They opened the door. We have to come through it and lock it behind us to make sure we don't get thrown back out. So I always look at when we get new retail partners, new retail opportunities, is the beginning of a journey, not the end.
41:01Okay, my goal is to just get in. My goal is to get in, become a strategic partner, and they go, what else do you have? You guys sell well. And that's where we're at right now. We've added female arousal gels, buzzing gels in Target and Walmart. And we've added delay wipes, delay sprays, and certain other places. That's when you know you're successful. They're like, this company is part of our future. What else do you have? We want to bring in your whole lot. That's what I love. Amazing, Jeff. Yeah, I mean, if I took away anything from today, there's a lot. But listen to your customers could be the most important thing that any company does.
41:36But Jeff, thank you so much for what you do to help other people help, you know, drive this mission and purpose of the company. I can't wait to see once you retire again and then see where, you know, what you do after that. I'm sure you're going to have an amazing life, but thank you so much again for joining us on Founder Story. My pleasure.
From the publisher
Jeff explains how Promescent grew from a single PE treatment pioneered by Dr Ronald Gilbert into a full spectrum sexual wellness brand trusted by physicians and consumers. We unpack the medical data behind PE, the credibility strategy that won over leading urologists, and the retail playbook that carried Promescent from Target to national footprint.
Key Discussion Points:
Jeff recounts meeting Dr Gilbert, trying the product, investing, and then stepping in after Dr Gilbert’s death with a mission to give him a lasting legacy and provide for his family who retain twenty percent of the company. He outlines universal CEO traits, passion, work ethic, and listening to customers, that translated from semiconductors to sexual wellness. Jeff distinguishes clinical PE from recreational use cases and introduces the arousal or orgasm gap, noting men average about six minutes of penetration while women often need about eighteen, which informed a dual track strategy, medical and mainstream intimacy. He details Promescent’s credibility moat, IRB certified trials, endorsements from leaders in sexual medicine, and heavy physician sampling to overcome fears of transfer and numbing. We discuss stigma, why PE is often physiological rather than purely mental, and how porn driven expectations distort reality for young people. Jeff explains the constraints of marketing intimacy products on major platforms and how that pushed the team toward education, expert voices, and retail execution. He walks through the shelf by shelf grind that started with Target, then expanded to Walmart, CVS, Wegmans, HEB, and Meijer, plus a broadened product line of lubes, supplements, and devices built from direct customer feedback. Finally, Jeff shares the plan to partner with a billion dollar strategic to scale distribution, his commitment to remain an advocate post exit, and the emails from customers that prove the human impact.
Takeaways:
Clinical credibility compounds, real trials and named physician advocates create a defensible edge that advertising cannot buy. Listening beats guessing, product roadmaps built from patient, partner, and clinician feedback travel faster than founder intuition alone. Define segments clearly, serve both clinical PE and enhancement seekers with different messages that meet the same outcome, better intimacy for both partners. Normalize the conversation, reduce shame by naming the physiology and resetting expectations that have been warped by porn, then teach technique and tools that actually help. Distribution is a milestone not a finish line, getting on the shelf is step one, outperforming and expanding facings is where brands are made.
Closing Thoughts:
This is a founder story about purpose, promise, and proof. If you or a partner struggle in silence, know there are science backed options and a growing community of clinicians who can help. Learn more at Promescent and explore the education resources Jeff’s team has built to make intimate wellness accessible and effective.
Special Viewer Access: Tap the link below for an exclusive Promescent discount curated for our audience. https://www.promescent.com/founders15
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