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Podcast Episode Summary: The Combo Combination with Brennan McGrath and Kapono Chung
Podcast Details
- Title: Front and Center
- Hosts: Alex Center and Kevin Batory
- Guests: Brennan McGrath and Kapono Chung from Combo
- Release Date: Wednesday (specific date not provided)
Episode Overview In this episode, hosts Alex Center and Kevin Batory engage in a detailed conversation with Brennan McGrath and Kapono Chung, partners at Combo, a strategic creative agency known for its work with prominent brands such as Nike, Target, and Instagram. The discussion covers the genesis of Combo, the agency's evolution, and insights into the current and future state of design.
Key Themes and Discussions
- Origins of Combo
- Foundation: Combo was formed from the merger of two companies, with a focus on combining strategy and design.
- Name Choice: The name "Combo" reflects the merging of their two companies and symbolizes the combination of different elements in their work.
- Agency Growth and Visibility
- Initial Humility: The founders initially opted for a low-key approach, avoiding aggressive self-promotion.
- Shift in Strategy: After several years, they recognized the need to better showcase their work and engage with the community, moving away from their previously modest branding.
- Office Culture and Environment
- Office Move: Combo transitioned from a charming but cramped Canal Street office to a larger, more professional space in Bowery, which has helped them grow and project a more established image.
- Community Engagement: The agency is focused on creating a supportive environment for young designers and fostering a culture that values both creativity and humility.
- Challenges and Aspirations
- Balancing Growth: The partners discuss their careful and intentional growth strategy to build a stable and sustainable business without compromising their values or overexpanding.
- Future Goals: Combo aims to continue scaling while maintaining a focus on nurturing talent and fostering a diverse and inclusive workplace.
- Design Philosophy and Trends
- Critique of Nostalgia in Design: The episode discusses the pitfalls of relying on nostalgia within the creative field, emphasizing the need for original, forward-thinking ideas.
- AI and Technology Impact: The conversation touches on how AI is reshaping the design industry, with both challenges and opportunities for emerging designers.
- Hiring Philosophy
- Valuing Initiative: The importance of soft skills and a proactive attitude in potential hires is highlighted, with an emphasis on finding candidates who are eager to contribute to the agency's culture and projects.
- Projects and Client Work
- Turnaround Projects: Combo enjoys working on projects that revitalize established brands and make them relevant to modern audiences, such as Aldo and other legacy brands.
- Collaborative Approach: Emphasis is placed on the importance of collaboration between strategy and design teams to ensure a cohesive vision.
Conclusion The episode concludes with reflections on the cultural responsibilities of designers and the importance of creating pathways for underrepresented voices in the industry. Brennan and Kapono express their commitment to mentoring the next generation of designers and fostering a more inclusive creative community.
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Key Takeaways
- Combo represents the merging of strategy and design in a unique way, focusing on collaboration and community engagement.
- The agency is evolving its approach to visibility and self-promotion after years of operating under the radar.
- There is a significant emphasis on nurturing talent, fostering a positive culture, and addressing the challenges of a changing industry landscape.
- The future of design lies in creativity that looks forward rather than backward, with an emphasis on original ideas over nostalgia.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
Automatic transcript. May contain errors.0:00Today on Front and Center, we have Brennan McGrath and Kipono Chung. They are partners at the creative agency known as Combo. If you don't know them, look them up. They are fire. Combo is a strategic creative agency that uses strategy and design to unlock what's next. They've worked with brands like Target, Nike, Away, Aldo, Gap, Instagram, Bed Bath & Beyond, Street Easy, and many others. We had a great conversation with them, so let's get into it.
0:34We've been so under the radar. When we got going at this point, nine or 10 years ago, I think we made a real concerted decision, an effort to be like, we're not going to be one of those groups that comes out of the gates being like, we're amazing. Or doing that self-deprecating, like the last thing the world needs is another agency. You know, like we definitely like didn't want to do that. But then I think we weirdly overstayed our welcome in that phase where this like applied modesty was just like part of the DNA where we're like, we're not going to share anything ever. And then at some point, like the seventh and eighth and ninth year started rolling around.
1:09We're like, what the fuck is going on? Why aren't we kind of sharing some of this stuff? So now we're almost, we're like at this funny inflection point where we've kind of got a ton of stuff going on. Like you were saying, we've got all these events and community things and like initiatives and investments, all these things going on to the side of the agency and are only now figuring out how to like be a little bit more present with that and not just like, you know, let those who know, know. Yeah, it always felt very mysterious to me. You know, because I would go on the website and I'd be like, these guys are killing it.
1:40Like, I love this Nike golf stuff. I love the away stuff. Like, there's so much good work on this site. Who are these guys? The amount of clients who are like, how have we not worked with you? How have we never heard of you? And we're like, because we're really bad at this. Yeah, in any event, I think it has been, you know, we're really starting to get to know like what it is to authentically get our stuff out there and not be like super cheesy about the whole thing, which is cringy fucking hard. Yeah. It's very, very tricky. It's very tricky. And the hard part is like, none of this is made up.
2:13Like we feel strongly about topic X, Y, and Z, but anytime you kind of have to do the whole, like, I'm so humbled by the team. I'm so honored to be involved. It just comes across as like, it's just so rough, but the, but the, but the, the sentiment sincere. It's like, it's real. It's just, you know, I mean, this is not a struggle of hours in isolation. I think people can relate to that feeling of like, the second you start to put your like beliefs and purpose into some sort of like manifesto or anything that's like, we believe design should come from this, that. And you're like, oh, I hate this.
2:49Like, why do we all have to do this? Back to the shadows we go. Just like, let the website do it. Yeah. Just show the work and like yeah hopefully people will find it yeah but no but it's but it has been interesting it has been interesting we for the for the first what like three quarters of our existence had this really cute office on canal street okay and it was it was amazing so nice it was like up this you know hellish set of stairs like two or three flights and you get up there and it was really cute it was like a tin ceiling and wood floors and there was a wood burning fireplace which i was like super nervous about because we convinced the landlord to put it in and after a while I was like dude if this building catches fire like there's emails of like me drawing this goddamn fireplace and like it being built so anyway it was very cute very like it was a very um wonderful place to be for a really long time but we just kind of outgrew it in every sense of the word like we outgrew it physically we outgrew it relative to the sorts of clients we had you know like we'd have like the ceo of humana coming through and we're like yeah just keep going up the stairs.
3:51Like you're in the right place. You know? So anyway, we moved recently, um, over to, uh, Bowery right around the corner, this beautiful building. We put a lot of effort into building the space and it was, it's just so cool. And I think it's helping us quite a bit get out of our, like kind of, we're a shy, modest youth. We have an elevator. Yeah. We have an elevator now. Exactly. Come on over CEOs. We have elevators now. So, so it's like, it's kind of, I think that has been a strange character in this whole play is this this building that's sort of like no no this isn't a small business just getting going it's like it's actually kind of growing up and it yeah you puff your chest out a little bit a little bit the building's doing it for us yeah we've done some shit yeah and uh you should yeah you guys are you know should be proud of it and i i often think about there are so many people that don't have the experience the capabilities and the work that are out there promoting so hard.
4:47And that why should I feel so humble? Because I think, you know, and I think you guys, you know, I absolutely believe this. It's like you have the creds and the resume to be like, yeah, we're one of the best design studios in the world. So we should look the part, feel the part, be the part. And absolutely, it's awesome to sort of see you guys in this. Yeah, but it is a challenge because you don't, I mean, I don't think it was a theater for us to like be a little low key. Yeah. It's just, it was like, it felt right to be like, whatever. We don't know a lot about what we're starting, you know, even though we've been in this industry for a while, there's a lot to learn.
5:26And so I think the low keyness was correct. Yeah. However, what I don't want to see happen is the seesaw kind of whack to the other side and like, you know, go from being like fairly undercover to being just like. Yeah. Yeah. Everywhere. Disgusting. Yeah. How did you guys meet? What's the origin story there? So we met at Mother New York. Okay. Yeah. And we met there in 2010 or something. Something like that. Yeah. I think 2000. No, 2009. I can say it was. 2009. It's right after the Great Recession. I joined MIK's group. Okay. Yeah. Yeah. And I have some of my old design directors. I started over at Big at Ogilvy.
6:06Oh, wow. With Brian Collins. I was going to say. Hey, Brian Collins. He comes up once an episode and we love you, Brian. And we miss you. Come on the pub. So you were at big. I was at big. And then mother. And then same thing for you? No. No. Okay. My background's a little odd. I was an architect before. And one of our other partners, Greg Mattson, and I have known each other since we were kids, like since we were 12, 13, something like that. We moved to New York at the same time in our early 20s. And I was working in architecture. He was at, where was he? JWT. JWT. Okay. communications, you know, and he and I live together and we just had this like really strange productive relationship where we'd come up with a stupid idea and like make it.
6:46And then, so at some point, the reason I bring up the recession is that everyone in architecture lost their jobs like all at once. Wow. It was insane. And so, you know, I had some free time and he and I were like, should we, you know, complicate our friendship even further and put our work together? And we built this portfolio. It was actually, it sounds crazier than it maybe was, but it was like on one end of the spectrum, it was all buildings and theoretical architectural stuff. And then on the other was ads. And then like the middle became all the stuff that we worked on. Anyway, we shopped it around.
7:21It was that era where everyone was like, we know we need unexpected ideas. So like, you know, we're kind of being coached into thinking we were just going to have like, we're going to be tripping over offers. And literally it was like silence. Everyone's like, we love your shit. We just have no clue how we would possibly employ you in an agency. But Mother did take us up on it. And so that's how we ended up there. Cool. Which was amazing. I mean, it was a real experience. Were you guys working on more ad-type projects, or was it more design? Because they do a lot of design now, but back then, probably, I imagine, less.
7:54No, and it was really weird. Greg and I had an unbelievable run there. We just worked hard, like everybody there. It was an incredible period. some of the smartest, coolest, most talented people I've ever met are from that era. It was like the coolest agency in the world. Incredible. My wife, shout her out, Jackie. She's an ad girl. And, you know, before she started her own business and mother was the pinnacle. Like this is like early 2000s. It was like, she was like, I remember dropping her off for an interview there one day. And it was just like the thing that she just, you know, dreamed of.
8:28mother was just so on the, the sort of pulse of culture doing cool ads, doing great work. And they had all the, the pictures of all the moms and the entrance. Yeah, exactly. Story space and group of people. Yeah. So, so Greg and I started with this, what I guess in hindsight was a bit of a venture, but it, but it, you know, it was a great idea as mother production. So it was like a lot of like run and gun 5d sort of like making content okay um for a series of clients and then we kind of got like sucked into the experiential group which was doing really interesting stuff there and then we kind of like ended up working with mik also on a number of things and it just was amazing we just like moved from kind of uh group to group which was very cool like the whole organization was so horizontal and it was a bit of a blueprint for i think how we started to approach things once we got our own stuff going.
9:20Uh, although since then we've kind of tracked it out because as I've been told by our employees and colleagues, the only people who like horizontal structures are the bosses. They're like, everyone else's just makes our lives a living fucking hell. Like you have to know who the hell you report to and who is, you know, you can tell to help you out. I was reading your employee handbook, which is really good. Um, I'm, I may have downloaded it for future, uh, handbooks. Uh, but yeah, no, I think it's, it's, it's really fascinating to see the way you guys have structured some things and really kind of clear, you know, sort of pathways for growth and sort of roles.
9:56And I think that's, you know, we can get into combo. Kupono, you grew up in Korea and Hawaii. Yeah. And then your father had an agency. He had an agency. Yeah. He had a design agency in Korea. Okay. In the late eighties through the nineties. Okay. And it was, uh, it was, it was one of those agencies that, um, there was like two agencies that were in existence in Korea at the moment. And he was one of them. He went to IIT. Okay. You know, it's like where Illinois Institute of Technology. It's where like a lot of the Bauhaus methodology and teachings went to IIT and taught there. And so he came out of that and he's tried to start a design agency everywhere he was.
10:40When he was in Chicago, then Nashville, then Hawaii and then he went to Korea where he's from and he was really successful there. Wow. But he like the equivalent of like ABC has been designed by him in Korea. Did he work there as a kid? I did. Were you surrounded by design? I was surrounded by it all the time. Yeah. I'd go into his office all the time and it was amazing. He had a lot of awards on his desk too. Yeah, yeah, yeah. Humble, humble. Yeah, he was super humble. just surrounded by design awards yeah yeah yeah how many is enough not never enough yeah um yeah and so did you grow up like thinking i want to be a graphic designer this is the coolest job no i wanted to be a korean pop star actually yeah it almost was it almost was yeah do you sing do you dance i'm a terrible singer actually i mean i'm a little casey here but it was basically that that they were like you can't be a pop star and i was like why not why not my singing was terrible I mean, I was able to carry a tune, but my voice wasn't.
11:41But how was the dancing? Dancing? I'm a pretty good dancer. He's still got it. He's still got it. Come do a combo party. You can see for yourself. Yeah. So just the dancer was there, but the singer wasn't there. But I mean, that's why they have those schools, right? Where they could teach you. Exactly. That's what I thought. Yeah. That's what I thought. I've seen some of them. And I had like the half Korean. I'm half Korean. So I was like, I had the half Korean look. That's like, it's a big thing in Korea. I don't know if it's too late, Kapano. I feel like, you know, I don't know how old you are, but you look young.
12:12I feel like, you know, a K-pop career is, you know, it could still happen. But yeah, no, design, you were surrounded by it. And so the studio, did you ever work in the agency or did that never work out? No, that never worked out. I mean, I always tried to get my father to try weirder type. and like traditional traditional like he's part of the like the vignelli world where it's like calenetica times wrong and like those are the only typefaces and you could do anything you wanted to do with them and that was enough you're like we need to stretch the boundaries yeah you know and i always try to draw him something he was like this is okay but who's gonna read this
12:59i'll show you dad you know do you ever get through like uh you know any any ideas there was one time where like a illustration style got through that he like was like this is not this is not cool and then uh but he somehow it got to the client okay something okay and somehow we saw it later on wow up on their walls so i was like how old are you yeah how that was like uh maybe that was like 18 type of thing i was i was it wasn't like young adult yeah like a seven-year-old design savant. Yeah. No, I love when, yeah, parents are like, my son drew this and they're like, they're, yeah, exactly. Yeah, yeah, yeah.
13:40So you guys meet a mother and you're like, okay, we're gonna, we're gonna create something together. Yeah, it's a little more complicated. So, but it, but it did all take place around the same time. Yeah. You went off and started Combo 1.0. Okay. Yeah. I started Combo 1.0 and I think the, the whole, the whole kind of premise for Combo in the beginning was that you get a, like, most of the times you make a brand book and then you give it to the company and the company takes it on in there. And if you're in a designer who loves design in any way, you're going to change, you're going to change it.
14:16You're going to change anything and you're going to put your own mark on it. And so I realized that brand books don't do that much when going through an agency. So I tried to set up this model where we were going in-house to places and recreating the brand, rebranding, and creating the brand book and the whole identity with the team there. So it's like an in-house approach working with an in-house team and sort of giving them, like did you work within the companies? Yeah, yeah. Cole Haan was the first one. Then we did it at Ann Taylor. Okay. And we did it at Tommy John, which was just starting up at the time.
14:59Underwear, right? Yeah. Tommy John underwear. Yeah. And it was a pretty good model, actually. You know, it was like, because the team there would feel serious ownership over the work. And then they would be able to hire, you know, new designers that would come in and stuff that would be exciting. So that's where the name comes from. That's kind of where it started. It's the combo between the agent. Okay, cool. Was it just you or how many people were you sort of was on the sort of - It was me and another partner. And then we had, um, uh, freelancers that would come in. Got it. So you would kind of come in and you would say, we're not going to sit outside of this organization.
15:31We're going to sit inside of it. Yeah. Yeah. But it started, it did start with just me though. It was like me and this, um, there's this other creative director that was at Cole Han, which is how I got, get started. Cool. I was like, look, we can do this. Had you ever worked in house before that experience or was it just like, I'm going going to create an agency and I think I want to be closer to the driver's seat. Yeah. Yeah. Cool. Yeah. I mean, as an in-house designer, I could, uh, as someone that liked to fuck with the agency's work on the other side, I certainly understand that sort of feeling.
16:05Cause there is always this weird tension that happens between designers that work inside and the agencies that come in and pitch the ideas and give them the brand books. And I, I agree with you completely. Like that tension sucks. Like, and it doesn't make things better. It just makes a lot of wasted time and energy between these two sides that, you know, are ultimately trying to, they're on the same team. Yeah. They're on the same team. Yeah. And so that happens for how long before you start to like, I guess, change the model or retreat out of the agency? I guess it was like 2013 to 2015, essentially.
16:40Okay. And then what happened was I, oh, I joined the away team. I was employee number one there. Whoa. Like we were going to do it as a project. Okay. And as we were working in the company, they realized that they needed someone on full time. And so we joined them kind of full time, half full time. It was like 50 % them, 50 % like agency stuff. That's also the time where we did the Nike golf work is right during that time. but as anyone knows in startup world, it's like, it's 150 % of the time already. I took that company and basically what was like a really shitty deck and, and a really terrible looking product actually.
17:26Really? Yeah. Yeah. Really bad looking. Yeah. I was going to say, did they have any design? Like what? They did. Yeah, they did. But they didn't have the sort of iconic box logo or is that? No, no. We, we created that. I created that and created the stripes and look and feel of the luggage too. Did you know that it was going to become the biggest brand in luggage? No, absolutely not. Or was there just sort of like a random small startup that you were like, oh, they're making some suitcases? No, and everyone was really against me joining them because they were like, don't do that. That's not going to go anywhere and stuff.
18:02Yeah, now I can't find my suitcase when I'm at luggage sort of pick up because everyone has the same BlackAway suitcase. Yeah, so I remember going on the Combo website because I started Center 2018, and it had that sort of very cool two-scrolling sides, and it only had like four or five projects, if I remember correctly. And I remember thinking that was really cool that you guys didn't have that many projects. Right. But they were all bangers. Like, I remember being like, these are all top-tier. Oh, thank you. Yeah, case studies, right? It had Nike Golf. It had Away. It may have had Chill House, if I remember correctly.
18:35Chill House. it may have had Tommy John and yeah maybe that was it it didn't have that much stuff on it but everything was quite bold and modern and fresh if I remember good memory yeah I mean it certainly this is like 20 years I'm surprised he's probably on that side a lot yeah no I just remember because I was dreaming of starting a small you know yeah yeah studio and you know i think there's there's a lot of templates for the big giant sort of you know i've done a lot of work with brian collins and his team and and and as on the client side and i admired them but there weren't like i don't know and where were you on the client side i was working for vitamin water oh sort of originally and then we got we got acquired by coca-cola so i was at coke and coke was uh yeah i was managing a bunch of different brands vitamin water power aids smart water and at some point got the opportunity to bring in different agencies and met brian and leland and uh yeah did a bunch of work with them and really again saw the agency side for the first time as someone that had only worked in-house and so i guess when i when i started this uh studio i was really interested in not working on cokes and big giant brands i really wanted to work with more startups emerging companies yeah yeah and so So there was Red Antler, who I admire for different reasons, and then you guys.
20:09And there was only a couple that were doing what I would consider great work for brands that didn't exist from scratch. And I feel like that was a big part of it. But I didn't know the in-house story. That's a really fascinating part of it. And so you guys start to grow because I think you guys are about to turn 10. So at the same time, Brennan and his partner, Greg, they started something else. And we ended up, I'll let him go into the details of that, but we ended up in the same, they rented out desks to us, essentially, to Combo. And so at the time, we were like five people or so. Capono had left to start Combo 1.0.
20:53So we started, me, Greg, and another partner, Phil, started a business called Verdes. Okay. It was then called Verdes. And the way we got moving is we were doing real well over there. Like we just were tripping uphill. We were getting great briefs. We were working really hard, but just like being set up for success and like winning a lot of awards. And it just was like, it was fantastic. But we were sort of like, this sort of feels a little, um, kind of circumstantial. It's like, it was very autobiographical. Everything we were doing was like very much about like what we thought was cool. We thought was going to be awesome and cut through culture and blah, blah, blah.
21:35And somewhere along the way, we had this realization that we're like, that works great. If that happens to be true in a given moment, like if your taste and your interests are like really resonating with culture, phenomenal. but we're like that kind of, we can imagine, or we started to imagine that that really like maxes out and you hit a bit of a ceiling where it's like, okay, well, you know, whatever Brennan thinks is cool no longer is. And so we kind of started to try to approach that a little analytically and say, all right, we're going to have to, um, invest in research strategy, something that can like, so something to help us sort of leave our own experience a bit to develop a little bit of empathy and say, Hey, if a project has nothing to do with us, That really shouldn't mean that we can't apply our thinking to things.
22:20It just means that we have to learn the problems of a given audience or like kind of put ourselves in somebody else's experience. And so we did. We worked really hard to essentially stand up something closer to an innovation studio. It's like research, strategy, innovation work, the beginnings of creative. We rent an office. Capono moves in with Combo. And all of a sudden we just have this like really beautiful Mobius strip where we're like thinking really critically about problems in a really different analytical way. And then able to like bring that to life through really beautiful design work and great creativity and everything.
22:54And we like sort of postponed getting married for a really long time. We're like, oh, this is cool. You know, we have two front doors into the same retail space. You know, like you're out upselling research and strategy and we're out upselling design. and after a while we're like hey you're flirting yeah totally it's like sounds like a lot of yeah a lot of flirting after a while we're just like hey let's mush this all together yeah so that we extend the kind of services we can provide and and kind of track out that experience of working with us and then and then kind of you know like we've been saying it's been nine or ten years we we early on really kept an arm's distance from anything that could be called creative like too traditionally creative, like ad work, we sort of stayed away from.
23:42And by the time we started to really perfect the process of being like, okay, we're coming in, we're doing research, we're doing strategy, we're building these beautiful brands and these brand platforms. Clients would say like, God, we wish you could just keep going. And we'd be like, not us. We're not your dude. You need to be talking to some other agency. And at a certain point, we're like, why are we doing this? Why aren't we saying yes? And it kind of came to grips with the fact that I think a lot of this was insecurity. We're like, when we started, we were really concerned that if we did anything too close to traditional creative work, we'd be kind of like dubbed a little mini mother, you know?
24:15Hey, there, oh, these, everybody there's from mother and you know, you can assume they're cheaper or something. And so we, we worked really hard to establish this other process. And I'm super, super glad we did. But about two years ago, three years ago, we were like, let's start taking the break off the whole no creative thing and there was some reluctance like oh is that going to ruin our process is it going to kind of let the vampires in the house and this is all going to become silly stupid shit where we're like here's the idea you know yeah and it just none of it came true it's only been good it's been like now our process is just longer it's annual it's like we the relationships like capono mentions being early at away we're still working with them, you know, because it's, it's not strictly in a brand or, or, you know, product development capacity.
25:04Now we're doing comms for them and it's, and it's been great. It sounds like a really natural fit. Like it sounds like you were really kind of building foundational strategies and sort of positioning. And then you're like, what if there was a creative visionary that could help bring these things to life? And then you looked around and Capono's sitting there just actually hey capono get over here maybe that guy over there he could bring this to life it's totally true it's like the the interconnection was kind of there from day one it's just as funny like how and you know some of that's intentional we've been really really careful not to like balloon up and then have to fire everybody and like we've really tried to establish a place that is stable that like you know young adults in new york can build a life around.
25:51And that takes a bit of, it takes a bit of caution. Like if you're, if you're making crazy decisions real fast, you kind of have to like undo things. And we've been really, really intentional, you know, not to. No, that's an incredible perspective. And I think about that often time, you know, all the time, actually it's, you know, there's a deep responsibility. A hundred percent. A hundred percent. I think, you know, again, looking through your handbook, there was, it's very clear that you take that responsibility very seriously and that your, your job and one of the things you guys take pride in is helping develop young talent.
26:24I mean, it's just not to, like, I don't want to come across as holier than thou or anything, but it is a big deal. Like, especially I was like an awful student, you know, like, like heading nowhere good sort of stuff. And the creativity saved my life. And now I like have, you know, we have like wonderful lives and we're so happy to get to do this work every day. The least we can do is try to set that up for future generations. I absolutely resonate with that. It's, you know, I think about that as someone who's now been doing this for 20 years. It's like, what a gift. Like what an absolute gift to be able to do something I love as a profession.
27:00Totally. My father was a dentist, did not like that. I didn't want to be part of that. He didn't want to be a part of that. But, you know, we get to have these careers where we get to do such fun work. and this is what we get paid to do. So if I can give that gift to anybody, like that is incredible. And so I love that kind of reading through your sort of handbook and that perspective of like, we're giving people a gift in many ways and we want to help set them up for future success because it's not going to end here. Hopefully it goes on to be something bigger, better in their own, you know, sort of agency potentially.
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27:37Yeah, exactly. So in any event, I think that's kind of explains the like several years of flirting. I think it was just like an intrinsic caution to the whole thing being like, if we, if we make big mistakes, like, you know, it affects a fairly, a meaningful community of people. So how many people were on, you know, Capono's team when you guys kind of merged and how many people were on your team? We were, I think five or something. So you were pretty small. Yeah. I think we were like 15 or something if I had to guess. Okay. So you put it together and now you're a 20 person, you know, sort of a powerhouse.
28:10Yep. There's something like 20 people in New York. And then we've been setting up, it's kind of interesting. We've been setting up a pretty cool global approach to getting work done. I mean, I don't know how to describe it. They're not offices, but it's also not like a list of random names. Like we're sort of, we've got one person kind of spearheading this initiative at the office. And it's been going incredibly because it's not, we're not approaching it like, hey, we, oh my God, we have a panic project and we need to, you know, we're like, we're building relationships in other places, which is tracking out the kind of hours of the day that the office is able to work.
28:51It's, you know, probably goes without saying that there are financial implications to it, but it's, but it's been fantastic. So the group is growing. It's about 20 people in the States and probably another five to 10 elsewhere. Yeah. Global hubs. Yeah, exactly. Exactly. It's just like that, Kevin. Yeah. They got global hubs. Someone managing it, you know, internally. Just like, yeah. It's very big, but yeah. It's like empty bodegas in like three different cities. Yeah. Yeah. We're into exports and imports. Yeah. We're just, you know, we're a global hub. Yeah. So when you guys merged, how did you decide like to go with the name Combo?
29:28Yeah, that's a good question. Super good question. There was a lot of hemming and hawing, mostly from me. I didn't want it. I didn't want it. You what? I didn't want it at first. I was like, let's ditch it. Yeah, yeah, yeah. Greg, one of our partners, is one of the most brilliant editors you'll ever meet. He's just like has a real capacity to cut through noise and just see the thing that you're working on. Does he do podcasts? Yeah, yeah, yeah, yeah. asking for a friend yeah named kevin he um he was really insistent that the name uh was one it's just a memorable cool name like great to say looks great written down like the whole thing he and then further we were like we're like coming up with new names or squishing combo and various together and like awful kind of you know kind of bombo yeah yeah bombo bombo combase so we were trying every sort of stupid thing and greg's like hey look there's two companies we're talking about squishing together here one is extremely well known and one is totally invisible like if we're any good at this at all which one should we choose like oh yeah yeah good call good call let's go yeah yeah yeah capona's got a brand here and uh yeah exactly a routing number now that's that that's that's fascinating and yeah i mean you are combining uh two things so it wasn't like such a stretch.
30:53You're like, how is this possibly going to make sense? The whole thing's just been so beneficial. It's conceptually taught. You're just like, everything is like this plus this, plus this, you know, it's just about bringing things together. Got it. This is so fascinating for me because I think again of Combo as the design agency and of course Capono and the work there, but now it has become this other thing, which makes sense why this new website has a bit of a different feel and energy to it because it It is not just Capono doing cool brand identity work. It is now a global powerhouse with many hubs.
31:27Yeah, no, it's hubless. Endless hubs. So as far as the website goes, you guys are putting out sort of your point of view. You have white papers. What's your beef with nostalgia? I noticed that was one of the things that you guys put out there. I haven't read the white paper in a while, but I can riff on why we hate nostalgia. Why do you hate nostalgia? Go off. Yeah, yeah. Everyone's doing it. All the cool kids are doing it. Come on. It feels so good. This is my one negative card. I think the perspective on nostalgia is that it's like, maybe this connects a little bit to the process of mood boarding and everything else.
32:05Everything is a little bit about the past right now. Everything is about the past. And I feel like there's so much opportunity in the future. And in a weird way, the tools we have to use right now we're limiting our capacity to think about the future. Like, sorry, that sounds like, no, no, no, no. I agree. Yeah. I agree. It's, it's, so I think, um, the whole nostalgia thing really, I think it's just about like, if, if all future ideas have to be a combination of fetishized versions of the past, we're pretty fucked. We're like, we have to, somebody has to be like, Hey, listen, like my idea is not two things coming together.
32:43It's like something totally net new. Yeah. So I should probably read the nostalgia white paper to see if what I just read has anything to do with it. I read it today and I agree with you. It's just like a warm blanket. It is, yeah. It feels good because it feels familiar and you're like, I know this. I know. I've seen this before. I like this. And it's back. And there's something really wonderful about it. But I do think we've overused it. I think so. It feels like everything now is just something from the past sort of spruced up a little bit for today. Yeah, it's like, here's the reference we're referencing to get to our future reference.
33:19It's just, we have to do something. And I think in a way, this is the thing that's so exciting. You know, there's the endless banter around like AI and technology and all this stuff. I think this is where it gets exciting because it feels like we're being given a permission slip to be like, hey, let's try some really new stuff that doesn't, you know, really reflect anything from the past. Do you guys see the J.Crew work? the like oh yeah yeah yeah yeah what do you guys feel how do you feel about that one i do think it's like a little dubious yeah you know i didn't i don't think that they were very forthright about what was happening correct there so i think that that's probably the issue right now but i i feel like in the future if they were to release something like this it would be very exciting and people would be like oh it's ai it doesn't matter you know but i i say just take the pictures I mean that would be the best I think in 5-10 years this will just be so normalized exactly I don't think it's I don't think it's bad I don't think they were trying to do something awful I just think it wasn't disclosed and I feel like it just feels a little dirty to be like hey we are biting we're recreating something from the past for today using our own design language without um you know having to go out and do the work it just see it feels a little bit like uh in today's world like it's just a shortcut yeah but i feel like in the future it will that will you know won't feel quite as weird well it also probably won't make news either like yeah exactly the other thing that's gonna i i think is gonna be interesting to watch is that even though there's gonna be a lot more made i think really what the what we should be watching is like what cuts through like what really stands out there i think there's actually weirdly going to be less shown in the future where we make a lot more like right now this is kind of interesting salacious whatever because it's it you know people are trying to figure out like new ways of making things that are cheaper and you know referencing their own something something something whatever yeah i i think in the future that this that sort of stuff will be kind of thought of as like a nothing move and what we'll be really looking for and looking at is the stuff where people are using technology or their own human intelligence and creativity to like create something that no one's ever seen before even like the very nature of the the short take of the j crew stuff it's like they used past stuff and like current technology to make more of something you know it's like yeah it's not it doesn't sound like something that should really like catch much of our attention well i think it's you know as someone that was once uh on the brand side uh i i said this you know sort of as soon as ai started to really make things that seemed you know sort of passable you're like yeah their brands are gonna want to make things cheaper yeah yeah you just there's just no way around that Well, we're already there.
36:21I mean, we're already there. And we're already there. We're already there. And I think this is one of the, like, from an agency standpoint, this is something that needs to get a lot more attention. Like, the buying side has already made up their minds that, like, the technology will make things cheaper. And I believe that. That is 100 % true. On the selling side, we're like, well, wait a second. Hang on. Yeah, that is true. But that's like, we're not there yet. Like, we're all still learning these technologies. you guys aren't set up to buy more efficient work so i i i really do believe this has to be thought of more as like you know how like in politics they'll be like an infrastructure bill we've got to coordinate and then in 10 years it's going to be like this level of co2 emissions it's got to be more like that where we're like we're all on the same side we're in the on the commercial side of the creative you know world we want the same thing you want we want to be creating more and giving you the best price humanly possible but it is going to take a while and what's happening now I think which is really tragic is that the budgets have been cut in half, forcing the agencies to kind of scramble and be like, okay, well, we'll just like figure out a way to accommodate the ask.
37:29But then the buying side's frustrated because it's like kind of less than what they're after. And it's just like, Hey, look, it's just, we're talking about the savings for five years from now, but what, what, you know, what we ought to be doing is locking arms and being like this whole industry needs to advance. The tools are going to evolve. The tools have been evolving for the 20 years that I've been a professional creative. And it's like the things that we do here before AI were far advanced from the way that I had to do them when I was starting my career having to, you know, sort of, you know, we didn't have these mock-ups where things would just sort of magically pop into place and look amazing on a billboard.
38:04I had to fucking scale that shit and distort it. It would look kind of like it was facing the wrong way, you know? It's like these things are just, you know, it's obviously such super powered tools that it's hard for us to imagine that, you know, how much it's going to shift everything. But there's, you know, there's no going backwards. And I think it's going to help us visualize the future in new and exciting ways that I think once we get past this initial awkward phase of it where the foot is backwards on the J.Crew ad and you're like, why is that guy's leg facing the wrong way? like that's so crazy to me that was my big takeaway how did no one notice that all these weird glitches were happening and they were just like no we're putting that up there publish it, hit print let's go live with that it was like a Vans collab that's so crazy to me that no one thought on both teams there's gotta be so many people that reviewed that and was like nah this looks great it's edgy Yeah.
39:04Yeah. Yeah. It's like, uh, maybe that was the kids are putting their legs on backwards now. Yeah. Yeah. The shoes, they both go, uh, one direction when you sit down and kind of face backwards. But yeah, I mean, I, I don't know that again, I think in, in five years, 10 years, like when this is totally commonplace, like it just, it won't be crazy that J crew is putting out images that are inspired by J crew. No, exactly. Exactly. We're just living through these, like kind of first swings of the bat. Yeah. And creative people, rightfully so, are anxious and nervous and worried about this making their jobs disappear or prices coming down.
39:44And that's, those things are, are, are reason to be fearful. But if you, in my opinion, it's just like, if you use it to leverage it, to make, um, you know, sort of the future more interesting and to lean into not necessarily nostalgia, but sort of things that feel like pushing the boundaries of what's possible. It's also interesting. Like, I think anything pattern based, like I think brands, creativity in general will become really allergic to things that can be that look too obvious that are repeatable that are patterns yeah because i think in a kind of plagiaristic world where like you know the the technology is kind of scraping what's been made and reproducing new things i think left turns hard rights like those things are going to become really hot commodities but like and you see this in artists you see like you know uh artists coming out with andre 3000 andre yeah A hundred percent or Beyonce being like, you think you understand my songbook and you're wrong.
40:42Like I'm going to put out something that's just like totally different. And I think that sort of stuff where the makers of things are not like, oh, I'm just going to kind of keep putting my stamp on something expected. Sure. I think that's to be able to outmaneuver plagiarism is going to be like a big thing. Yeah, no, there's going to be a huge emphasis on original IP, I think, because I think everything just becomes sort of congealed into this sort of singular look and feel. And again, that's probably why it's so great to have this sort of new combo energy, right? Because you're able to sort of work in this very sort of culture-minded space, right?
41:23Yeah, for sure. And you're, you know, kind of bringing fresh ideas, thinking, and then you execute them. So how does that work? Like, so talk me through sort of like the clients and the projects that you guys are sort of working through at the moment or sort of like what you guys are looking for, because I do feel like there's a, at least from my perspective, like a combo, you know, I do think so much of your work is rooted in culture. Yeah. So how do you guys like, what, how do you, how do you describe that? What do you look for in sort of clients and sort of the work that you are doing now? The most fun projects for us are these turnarounds, these, these big turnarounds and stuff.
41:58So, I mean, we did, we kind of, you know, helped and Taylor with that turnaround just recently. Aldo is launching their turnaround, um, which we helped them with, uh, which was really fun to do because it's, it's in, that's where it's like, you know, you have a brand that had, that means something to someone and has memories of it, but they just haven't been able to connect with the new young folks of today. And that's really where it gets fun is like being like, how do we reinterpret your history to mean something and to have connection to the generation that's buying your shoes today? The Aldo stuff's incredible.
42:37It's coming out like right now, today. There's like a lot of press around it. Cool. And it's so cool because, you know, like, I mean, we all remember like prom and graduation and first interviews and stuff like that and it's like these sorts of companies like i mean i'm so psyched about seeing all the aldo stuff come out because it is really like in a world where the young people that people in their teens and high school and young adults are like kind of being like intercepted by screens left and right like it is so cool to get to to kind of reimagine what a company like aldo can be for like trying new things for like test driving the world so it's just it's just sick it's amazing yeah i saw a tiktok recently it was like some trend forecaster she's talking about like the top 20 like most purchased items uh for kids going back to school like college i was shocked it was like all mall brands it was like holster abracombi i was like what people are buying holster yeah that was what people were wearing when i went to prom you know and it's like now 2025 and people are buying like yeah abracombi cargo pants i was like i mean it's sick.
43:43It is kind of sick, but yeah, it is these brands that are sort of like, yeah, they're, they're, they, they come from the past, but they are found ways clearly to connect with these new TikTok and, and, and sort of teenagers. Your original question was like kind of how we, we approach work. I think, I think to kind of answer slightly to the side of that, we've started to notice that we kind of have this thing you'll spot in like a deck of ours when we're introducing ourselves to certain people. We'll be like, combo is smart and stupid. You know, we're like, we're like smart enough to unearth interesting insights that are like gonna, that are actually pretty spot on for audiences and kind of see something that's unexpected, but we're stupid enough to act on it.
44:25And there's that kind of relationship between like analytics and creativity. And then we've kind of also seen that our work sort of occupies another spectrum from like incredibly highly visible to totally invisible. And so like, I think that's the quad, those are the four quadrants that we're kind of working in is like smart and stupid, visible, invisible. And like visible work, the Aways, Say, Aldo, like these kind of really recognizable things where we're able to like apply great thinking, great creativity, but it's like out there in the world. And then there's all this invisible stuff. There's, you know, we work for Target, we work for Diageo.
45:03And this is stuff that's like really, really cool strategic and research-based work that's shaping the way that brands are taking, you know, coming to life. But, you know, we're contributing and the work, if there's a fingerprint on it, won't be seen for five years. You know, like we do a lot of interesting work way behind the scenes and, you know, design is deployed, but it's really the deliverables quite different. It's, you know, maybe org chart sort of stuff or portfolio analysis and like making recommendations on what groups get smushed together and what gets sunset and what brand, you know, where there's holes in their portfolio, but, you know, stuff like, stuff like that.
45:41It's, um, and so are you guys on every, like on all these projects, Kupana, are you sort of brought in to sort of, uh, you know, kind of work on some of these bigger sort of more structural strategy pieces, or is it more of the sort of like, yeah, above the line for outward facing visible type branding work? The partners are on every project, you know? So there's usually two partners or one partner per project at least. We have Nadia Leung, who's our design director, and she's across everything. She's unbelievable. She kind of helped start Combo, really. Oh, wow. She's been with us for a long time, since the beginning.
46:20Okay. And essentially it's like, wait, what was the question? It was about how the sort of - I was just trying to shout out Nadia. I was trying to get that. Shout out to Nadia. Just about sort of like the role of, you know, like this, this difference between a strategy shop mind and sort of like a creative shop where it's like, does, you know, it sounds like there's some projects where like it never gets to the sort of creative side of things. And, you know. So I think, I think, yes, there's, there's projects that only stay within research and strategy. Then there's the projects that go all the way through.
46:57Yeah. And those are the projects that we love. Yeah, of course. Those ones are where we get to affect and change every little detail and stuff. And really what we like to talk about or what we like to do is that we like to have designers and design folks in the strategy meetings and in the upfront stuff. And then we have strategists all the way through to execution to make sure that everything looks good and everything is actually meaning what it's supposed to mean. And so for some of these, you have brand identity projects, but now it sounds like you're also doing some creative, what I would call marketing type projects.
47:34So do you guys offer those services where you're not doing strategy or not doing identity work, but just really kind of doing campaign marketing? Sure. Yeah. To Capono's point, I think it's always the dream scenario to be brought in early and staying all the way through. but like, you know, obviously that doesn't, uh, we don't get to decide. So yeah, there's, there's times where it's strictly research. There's times where it's strictly strategy or, or product development or something. And then there's times when it's just branding and there's time when it's just creative for, for sure. More often than not, it's like two or three of those kind of clump together.
48:09And you know, that we just try to kind of build teams of really talented generalists who can kind of move, um, from phase to phase while keeping everything intact. We're like, I think we're super concerned about like jagged handoffs where, you know, like there's a really well-baked strategy and then it's handed to designers who have no, you know, relationship with it. So. Jagged handoffs is a really bad name. Yeah, totally. Jug, jug, jug, jug. I'm going to see jagged handoffs. They're playing in Bushwick. I think they're one of my favorite new up and coming bands. Yeah. I mean, I think this is like kind of the dream component, right?
48:46Where you get to be able to sort of like have this like powerhouse sort of side of combo that you never had before in many ways, right? Because you were a small team doing identity work. I imagine there was like, you know, there was strategy, of course, or strategic thinking that led to the work. But now you have like this like super powerhouse strategy side of things. And you're like, you're able to kind of, yeah, offer quite a range of, yeah. The tricky thing is in our experience seems to be kind of communicating that clearly because we see it as this really linear kind of logical process. You know, we see it as kind of like all one thing.
49:24Like first you learn about audience and you like understand what they need and you come up with bespoke solutions and da-da-da-da. It's crazy to me how bad we are at explaining our other capabilities. Like we work with Target and truly I think this is nobody's fault but ours. We like, I think there's plenty of our clients who do not know there's like a design and creative component. I mean, I'm probably being a bit dramatic for the sake of exploration. Yeah, for sure, yeah. But no, it's like, I think one of the hard parts about going from being like a small agency to a whatever's above small, like kind of medium or large, is if I dropped off the name of some massive organization, just assume there's all these other things that you can kind of like access when you want to or need to.
50:09I think the way we get introduced is often the way we're understood. And that can be like a real challenge. That can be a real challenge for growth. Do you guys have aspirations to get huge? Do you guys want to be a hundred person global combo worldwide? Sure. Yeah, that doesn't sound huge to me. Yes, that's an ambition of ours. Great. I just think that we have so many things we want to be doing, so many places we want to be doing them. And so, yeah, that's for sure on the radar. Cool. Cool. Yeah. I mean, I think that's clearly, it seems like this is, uh, you know, in many ways set up to sort of scale and to, to grow and to become this thing, but it sounds like you're also doing it quite thoughtfully in that.
50:56Yeah. I can't tell if it's thoughtful or cautious, but we're like, but it's one of those. Yeah. Yeah. But that's good though. Cause I mean, we have a lot of founders on and we have a lot of people that have agencies and it's one of my favorite questions to ask is like, what size are you and what size do you want to be? What do you think? What's the answer to the same question? Are we aligned? Are we revealing that we're not aligned? Do you guys want to work this out on the pod? Hard stop. Yeah, Capano, how big do you want to get? Do you want to or do you want to stay small? My ambition has always been to take over the world.
51:29He's been taking over. I like that even better. I'm glad we figured this out. What's the third partner's name? Do you want to bring him in? There's Greg Mattson. Just to make sure he's aligned as well. But no, I mean, I think that's, it's important though, because the agencies, to your point about like people not knowing a hundred percent, like how to hire whatever, like there, there's so many different types and varieties of, you know, types of businesses, right? Like one of my very close friends I was with this week, uh, runs JKR, right? 130 person studio. And I talked to him and center is nine people.
52:04Technically we're both design companies, but like, you know, we're, totally different companies like yeah yeah the the structure the we both offer design services but but we're not the same company it's like the difference between a sort of you know a a sort of a restaurant on the corner and sort of a taco bell you know it's just like there's such different you know we both are we have food that we sell at the same but the business is completely different No, it's totally true. I know the vocabulary associated with our industry can really work against us. I think we make it more complicated than it needs to be sometimes.
52:45And I think we're all responsible for that. But I think it's also partly because of this manifestos and beliefs and purposes and principles. I think it's because we want to be taken seriously. Because what we do in many ways, maybe for years, wasn't taken seriously. This is my belief. Yeah, maybe. So we've made it this overly complicated thing where we have these grids and charts and things about transformation and services and how we do it. But at the end of the day, you don't necessarily always – you just want to get your teeth cleaned. And you're like, oh, is this the place? You're like, yes, I'm a dentist.
53:23This is what we do. We do check-ups. We do roofing and outs. And we'll send you on your way looking good. No, the sales process is insane. And like half the time, it's really difficult to spot whether you're talking to someone who is interested in the total process and can be persuaded to see something as larger or more interesting. Or if you're working, you're talking to somebody who's like, listen, we're not talking about money yet, but I've got a fixed amount. I got to know if I can work with you guys or not. You know what I mean? Those are like really, really different. They're really different paths.
53:51And you kind of always like everybody you meet, you're kind of standing at that intersection being like, which way is this going to go? As we were talking, I was thinking about someone that comes in and they're just like, I need a logo for my bar. And you're like, okay, here's the combo. I hope you've got some time. This is going to take 45 minutes to explain. Yeah, exactly. And they're just like, yeah, but what about the napkins? Yeah, we do napkins. It's like after 55 minutes, it's like, sure, we do napkins. Yeah, yeah, we could do that. And it's going to be really expensive. Like, oh, yeah, I got 6K.
54:23Is that going to work? And you're like, okay, we got to go. Thank you. but uh exactly but i think there's different you know again you need both of those things because you are going to get your all those you're going to get your giant you know pernodes or your targets of the world that like aren't they need that structure that rigor that giant and they're built for that and they're built for it and they're not you know they're not just looking for uh yeah we can do you know creative services like or design yeah as as you need that sort of um to back it up. Yeah. You know, not to kill everybody with spectrums on which to organize things, but we've, I don't know if this is like, no, our listeners love spectrums.
55:01Okay. So close your eyes and imagine a spectrum. Yeah. So are we kind of, it's a diagram. It's a diagram of a series of spectrums. We, we, uh, I don't know if this is like total gospel or not, but we have a tendency there's, there seems to be two altitudes that really like our portfolio can kind of be shuffled into there's like massive, you know, fortune 50 sorts of organizations. And then there's these like entrance of one sort or another brand new founders or young companies, whatever. And for a long time, we were like, sort of like, Oh, I don't know. I don't know why that is. And now I think, now I think it's really interesting because I think what we're able to do without ever betraying any sort of like industry knowledge or whatever is to help the young entrance learn how to act big, you know, how to like think like a larger organization who's ready to take over the world.
55:52And we're helping the big companies think as aggressively about their own obsolescence as the competitors are, as the young entrants are, you know? So that kind of weird flywheel ends up being really kind of cool. And it dovetails a little bit together with like how you, like, whether a group is built to accept complicated processes or whether they just need a napkin, you know, like, so for us, it's, it's also trying to kind of like understand whether, which altitude they sort of are at, whether they know it or not. Yeah. And I imagine the work feeds off of each other. Right. And I always say that about center, you know, sort of our sort of, you know, sort of simplified version is like, we help startups become icons.
56:31We help icons behave a little bit more like startups, which is just like, they both need each other because target probably wants to be a little bit like Rocco's. You know what I mean? And it's like, but there's such different businesses and like Rocco's is just the coolest place to go watch a Nick playoff game. No, 100%. But Target has this giant organization, these crazy sort of systems and things, but they both kind of, yeah, you're kind of putting both ends of the spectrum. Can I tell a little story about a Target thing for a second? Only if it's going to be within 30 to 40 minutes. Just kidding.
57:06Okay, so yeah. Okay, I've got 40 minutes to get through this. Okay, so this is a good example of, a moment where a big organization wanted to kind of change the way they are. And I think it was quite successful. A number of years back, we got hired by Target to help them figure out how to localize things. They like kind of knew intuitively that localization was something they should be dealing with, but they are like a hyper-structured brand, right? Like everything's like red, white, gray, like, you know, there's rules around the brand. What we ended up helping them do was we We found a test market, South Florida, which is very, very diverse.
57:45You know, like you've got Boca Raton is quite different than Miami is quite different than, you know, 50 other locations in South Florida. And so we helped them create essentially a localization program that didn't appear to be one. We ended up building this kind of store for the stores, which was this binder of pre-approved localization initiatives. And we gave them each of the stores, one of these binders on a budget that said like you got, I don't know, can't remember what it was, 50K or something. Pick some activities out of these things and localize your stores. But they're all brand vetted.
58:16They're like ways for this to still feel like Target, but for you to localize. And so a quick example is like in Boca, you know, everybody's like quite old. So, you know, we may have a red Target shirt that says heavy lifter. Dink, dink, dink. Excuse me, young man. Can you help me get this into the back of my car? Amazing. Target initiative vetted feels very Boca. But then like another thing we came to realize through research was down by Miami, people are hopping on planes to head back to South America with their bags full. So we were like, here's an initiative. You just put like scales right by the register so people can keep their bags under 50 pounds.
58:52Boom. Target initiative, you know, vetted from the top. But this is a way in which, you know, a big group that has, you know, frankly, a lot of internal momentum from a brand standpoint can modernize, can change the way that they're working. to do something that's cool and scrappy. Like that's pretty rad to have like a, like multiple locations being able to act autonomously, not something that was very, very easy, but through creative packaging and beautiful design, this became something that was like piloted and, you know, did pretty well. It's a pretty cool initiative. That's fascinating. And I do think like the bigger brands are trying to become more localized.
59:25I think so. Smaller and I think just more nimble. I mean, localization is like one of a trillion things that they probably would benefit from learning how to do, but you know, yeah. I always say that Nike does this better than anyone else. Like they do the sort of feed the sort of big global world cup chess beating kind of thing. But let the line out on a lot of other things. And then all of a sudden you're just like, they have this like local event and like, you know, Lower East Side where there's like, they're making t-shirts. And you're like, Whoa, how do they do both of these things at the same time?
59:51And it's like, yeah, you kind of have to. And I feel like the bigger organizations, like that's so hard for them to do. Like speaking, you know, as someone that worked at Coke for a long time, it's like, yeah, yeah. Really struggle to do the sort of like, They could do the big Anthem A Christmas commercial, but then to do the sort of localized, cultural, small thing is really tough. Because you have to be nimble and you have to be able to lose a little bit of control. And it sounds like that's what they were willing to do. I feel like Target has done a great job. And again, I've never worked for them.
1:00:25I have no connection to them whatsoever. But it's just like they found a way to make... I went to a Target recently and I was shocked. Like, I guess I hadn't been in one in a while. It's just like, felt like all the cool brands from the internet were there. I just was like, whoa, this is like a lot more shoppy shop than I was expecting. Obviously, I only, I leave Greenpoint once every like quarter. That's my, you know, my quota. I have to get out. But, you know, I was pretty surprised that a Target was, yeah, sort of had its finger on the pulse. Even at the sort of scale of like the big box, not the sort of like.
1:01:00I mean, but that kind of calls into question. like, like culture and coolness is kind of always on the move. Like that actually probably not to say, obviously we work for Target and love them a great deal, but it's, it's probably that probably is in a weird way, illustrative of something else that's shifting, which is to say, if you can know and access and source all these things, then you know what I mean? Like, that's kind of surprising to hear that that was your takeaway that like some of the brand, the most coveted brands, you know, are like sitting there in Target, either they're doing phenomenally or culture is kind of like trying to out is somewhere else right now.
1:01:33Yeah. I just think people like, you know, in many ways, like they, they need to curate and they need to sort of be, you know, associated with some of these cooler, the chill, the chill houses of the world, right. Where you're like chill house, like target needs chill house as much as chill house needs target. Yeah. Right. Right. Yes. It's such a cool thing. You're living the flywheel. You're living. That's right. I'm part of the combo. I'm in the wheel. But yeah, I mean, thank you guys for coming here. Before we're out of here, anything you guys want to share, want to talk about, anything that we didn't get a chance to talk about?
1:02:07I mean, I think I'm still on this employee handbook just kind of thinking about sort of all the things that you guys are like really putting an emphasis on the people. Yeah. And helping them. Because, Kupono, I know you've done this throughout your career. I feel like you've always been a part of like AIGA organizations where you're like, I want to help the next generation of Kaponos and people that, you know, how can I, you know, just pay forward? I think, yeah. I mean, for it's, that's always kind of been my mission. I mean, I had my father as a mentor and I knew about design when I was like 12, you know, and really, really, really understood it at a really young age.
1:02:50and knew what a logo was and saw my dad drawing logos and stuff. And I think that was always a goal of mine, was to be able to make sure that people know what design is. I think one thing that I noticed while I was going into big, while I was going into mother, was just that the industry is primarily white male. That's the hardest thing about this industry. And it's because it's really closed off. And it's because the pipelines, the pipeline is kind of like these really expensive private schools. Yeah. RISD, Pratt, I went to Pratt, he went to RISD. So that means that there's talent out there that can't afford these schools that nobody's tapping into.
1:03:36And so I think that's really what we're always trying to do. We're always trying to figure out if we can open up the creative industry to young BIPOC youth. And it's hard because a lot of the times the training that people get will be with our group. And that'll be kind of like the first time that they're being trained. Well, it sounds like also you can only help and mentor so many people. But now that Combo is going nuclear and we're going global worldwide domination, you can, you know, hopefully, uh, higher and bring in more people into the combo world, which I think is helpful. I often, you know, think like that is one of the advantages of scaling or having the sizes, like, again, giving that gift to more people and trying to help develop more people, um, and, and give them the opportunity to learn from you guys, to be a part of it.
1:04:33And, and, and to, yeah, to your point, just like be exposed to it. Yeah. Cause it's hard, That's the hope. That's the hope. Like the best way to become a designer is to be a designer, right? Exactly. It's like you just have to be in it. And once you're in it, then you're like, okay, I see how this all works and I can do it. But sometimes it's hard to get that experience, the first job. Yes. Or to even go into college. And the training's hard. Yeah, yeah. Like, you know, being a mentor is really hard. That takes a lot of time too, right? Yeah, no. You can only mentor so many people and you can only, you know, give people so much of your time, but it's so important.
1:05:09And I think to give people, especially BIPOC, people that don't have those schooling and sort of can't, like, those opportunities are, there's still a lot of work to be done there. Well, I mean, add to it, I think this is like the, this is probably goes without saying, but I think the way a lot of the AI technology is in the moment is actually making it harder for people to get into the industry. So add Kaponos observations to the fact that there are, it's, it's the, the hill's getting a bit steeper too, because not to say that this is a policy of ours, but truly like we used to hire junior researchers and stuff because we just needed people like getting a bunch of information together.
1:05:53And frankly, like, you know, technology is fast tracking that. And, and as downward pressure comes from the buying side, it's like, you're like, okay, well, I guess that's going to be a place where we can become more efficient, but that's, that's fucked. I mean, we, it's, it's going to be a real, um, it's gotta be a real effort from all people who can control hiring to like really be pretty intentional about who you're bringing in. Like Kipono is saying, it's like, it's going up in importance dramatically. And it's hard. And I, as someone that has mentored and, and, uh, with SVA and it's like, you feel the anxiety that they feel because they know that they're getting into this industry and maybe they're exposed to it earlier.
1:06:34Cause you know, I think about that a lot too. Like I wasn't exposed to design until I was like 20 years older. I was in college and I was like, Oh, what is this graphic design thing? It was like, I was already studying art. like and then i was like what sort of uh what avenue do i want to go down i was like oh graphic design so it's like people are finding it earlier which is great but then it's like these the competition uh because these kids are also you know they have better tools and they're just like yeah and there's not that many seats right like i do think that a lot where it's like they're like i want to work at one of these 10 design studios i was like okay add up all the people that work at those companies, there's what, 600 seats, maybe 500 seats.
1:07:16And there's thousands of designers out there. So it's hard to, it's harder and harder to get these gigs. And you, to your point about sort of being in the position of hiring, it's like, it's critical and important that we give those opportunities to the right people. I'm curious, Capone, what you think about this? In my mind, you used to like five, 10 years ago, you used to sit down and look almost exclusively at somebody's portfolio, the visual stuff that they made as a way of gauging whether they'd be good employees. I kind of weirdly feel like that has changed quite a bit now because everyone has access to every idea that's ever been made and all these tools that you would have typically waited until you were employed to have access to.
1:07:57Now people are cranking up portfolios that are just amazing, just amazing. But the people who we love having hired and stick around forever are the people who are like, I got that. I'll take it off your plate. I'm, you know, I know just the idea for this. They're like very, the human aspect becomes increasingly more important. I mean, do you agree with that? That portfolio is like less important? Portfolio gets you in like, we'll get a call back. Yeah. I'd say. Yeah. But I definitely think it's about more and more about just initiative. Yeah. Just being like, I'm going to do this thing and then just going to go for it and stuff.
1:08:34and it's like, yeah. No, I completely agree. And I love when our podcast actually is helpful for people. I know you guys were kidding about, or I was kidding about how our podcast doesn't do anything for anyone. But no, that's actually great advice because I think about that quite a bit as well, where it's like, you got to have the book to get you in the door. That is table stakes. And I do think you're right, Brennan, that because of the tools, it's a lot easier. I see better books than ever before people coming in with amazing stuff but then when you're sitting in a room it that book matters less and yeah the person and like the attitude the ambition the intention the the the soft skills like that's really what it comes down to and a lot of it is like yeah like am i gonna go do i want do i do i have the ambition to be a you know a great designer or like help out to your point about like it's so much about that and being hungry because i do find that sometimes you meet these young people.
1:09:33Um, and, and this is just trying to help is like, they feel like they're entitled to potentially a position or entitled to an opportunity, but it's like, you still got to pay your dues and you still got to put in the work and you still got to like earn it in a way that's not about like, I, yeah, paying the dues sounds bad, but it's more just like about like wanting and, and, and working and willing to work, do the work to, to, to, to, to learn. and to become... Yeah. At our office, it is astonishing. You have some of the most talented, hardworking people you've ever met and it'll be like seven o 'clock at night and you see people like doing dishes and stuff.
1:10:09And I'm like, boom, that's the thing. That's it right there. And Kevin does the dishes. I do the dishes. I do the dishes. We all do the dishes. No, but I do think that's the point is like it's the folks who are like just so willing to do whatever it takes to get work done into and i think like to make a place that to contribute yeah to contribute and make a place that wants to hold itself together like yeah there's a lot of other things beyond work that makes a healthy work environment beautiful we all got to carry the logs you know and uh that's it and thank you guys again i i learned so much about combo today honestly i i i came in here you know kind of unfamiliar i obviously very familiar with the work, but not familiar with the sort of behind the scenes.
1:10:58And I think that's what's so great about the, you know, having you guys here and doing the show. It's like, I get to learn and, and, and find out behind the scenes. I do also think it's been really great. Thank you for being less mysterious. Uh, because, because I think there was so much mystery in the, in, in the agency before. And I like the mystery because you're like, who are these guys? You know? And it's like, the work is so good, but it's like, I don't know shit about them. It's like, now I'm like, okay, now I know some of the philosophies and now I know some of the sort of, so thank you for, uh, you know, sort of coming out of the height from hiding and being, uh, yeah.
1:11:33We love, we love being here and we, and we get to, uh, we have to arm wrestle for who gets the C in the circle. Listen, um, we'll handle that off, off, off, off, off Mike. Listen, there's room for two C's in circles here. Ours is a bit wide and yours. Yeah. Yeah. Well, we want to stretch ours out. That's why we got it. What if we went vertical? Ryan, our lawyer, are you listening to this show? You'll be hearing from me after. No, we own the copyright symbol. That's absolutely ours. Sure you do. Sure you do. We got that copyright and trademarked and registered for the copyright symbol. Thank you, guys.
1:12:15You're the best.
From the publisher
This week, we are thrilled to welcome Brennan McGrath and Kapono Chung to the show! They are Partners at Combo, a strategic creative agency that uses strategy and design to unlock what's next. Their work spans from deep research and thorough strategy to design and beyond. They've worked with brands like Away, Target, Nike, Aldo, GAP, Instagram, Bed Bath & Beyond, Street Easy, and more! We talk about all things Combo: how they came to be, and how they chose the name when their two companies merged, their aspirations, and the state of design present and future. We had a great time talking with them, they're two very thoughtful dudes! Enjoy!
