The Expert Network Behind Handshake AI’s Model Training w/ Garrett Lord & Mamoon Hamid

21 Jul 2025 · 1 h 2 min

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In short

Podcast Summary: Grit - Episode with Garrett Lord & Mamoon Hamid

Episode Overview Title: The Expert Network Behind Handshake AI’s Model Training Guests: Garrett Lord, Co-founder and CEO of Handshake; Mamoon Hamid, Partner at Kleiner Perkins Host: Joubin Mirzadegan, Go to Market Operating Partner at Kleiner Perkins Release Date: [Insert Date]

The episode dives into Handshake, a platform designed to democratize career opportunities, and its strategic pivot towards integrating AI in partnership with leading labs. Garrett Lord discusses how Handshake has evolved from a job-seeking platform for students to a significant player in AI model training through a verified network of experts.

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Key Themes

  1. Evolution of Handshake
  2. Original Purpose: Initially a platform for student job seekers, aiming to connect graduates with employers.
  3. Current Focus: Leveraging its vast network of verified experts to train AI systems, enhancing the quality and reliability of AI-generated responses.
  1. Building Trust and Connection
  2. Handshake capitalizes on a high-trust expert network that has been built over a decade.
  3. The network consists predominantly of individuals who have graduated and possess specialized skills.
  1. Market Position
  2. Handshake has partnerships with 1,600 universities, representing 92% of the top 500 universities in the U.S.
  3. The platform currently boasts 18 million users and 1 million companies actively engaging in the network.
  1. Leveraging AI in Business
  2. The integration of experts into AI training processes allows for more accurate and reliable AI outputs.
  3. Experts in various fields (accounting, medicine, STEM) are engaged in evaluating and improving AI models.
  1. The Importance of Grit
  2. Garrett shares insights on the importance of perseverance and hard work in building a successful company, emphasizing that "stacking up hard days" leads to long-term success.
  3. Personal anecdotes highlight the challenges of entrepreneurship and the emotional resilience required to navigate them.
  1. Balancing Work and Personal Life
  2. Discussion on the importance of family and personal relationships in maintaining motivation and energy in business.
  3. Both Garrett and Mamoon highlight that having a supportive partner and family structure contributes significantly to their success.

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Key Takeaways

  • Expertise Matters: The need for domain experts in AI model training is growing, making Handshake's unique position even more valuable.
  • Community Building: By creating a platform for professionals and experts, Handshake contributes to a richer community that facilitates knowledge sharing and professional development.
  • Resilience and Adaptability: Founders must remain adaptable and resilient, particularly during periods of business stagnation or challenge.
  • Future Opportunities: Handshake aims to expand its services to include more professionals and industries, enhancing its marketplace capabilities.

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Pivotal Moments

  • Garrett shares a transformative moment at a Kleiner Perkins holiday party that led to a strategic pivot towards AI.
  • Discussion of real-world applications of AI, where experts provide critical evaluation and feedback to improve AI models.

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Conclusion The episode emphasizes the importance of community, expertise, and resilience in building a successful business in the evolving landscape of AI. Garrett Lord's journey with Handshake illustrates how a strong foundational vision can lead to unexpected and innovative paths of growth.

Contact Information

  • Garrett Lord:
  • [X](https://x.com/GarrettLord)
  • [LinkedIn](https://www.linkedin.com/in/garrettlord/)
  • Joubin Mirzadegan:
  • [X](https://x.com/Joubinmir)
  • [LinkedIn](https://www.linkedin.com/in/joubin-mirzadegan-66186854/)
  • Mamoon Hamid:
  • [X](https://x.com/mamoonha)
  • [LinkedIn](https://www.linkedin.com/in/mamoonha/)

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Listening Options

  • Available on major podcast platforms and the official Kleiner Perkins website.

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Transcript

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0:00I really think Handshake can make a big impact on the world. There's 1 ,600 universities in the country that use it, which is 92 % of the top 500 universities in the country. If you ask any one of the large frontier models questions, too often times these models are not getting the answers correct. These models have kind of sucked up the entire corpus of the internet. And so what they need is they need experts. Handshake has one of the largest networks of experts that are captive and trust Handshake. Probably 90 plus percent of people that are doing work have already graduated. Just connecting like these dots.

0:30I want to learn more about AI in my area of research and actually apply it. What's cooler than getting paid like$125 an hour to like learn complex prompt engineering, what models are really good at, where they hallucinate and fail in different situations. Really unlocking, I think, a lot of addressable opportunities around the business by participating at the forefront of like what labs are doing. At some points in the journey, it's easy to become like disenfranchised with like how hard it is to build a company. But if you just stack up as many hard days as you can, amazing things happen over the long-term building of a company.

1:11Welcome to Grit. I'm Jubin, partner at Kleiner Perkins, a show where we go beyond the highlight reel and explore the personal and professional challenges of building history-making companies. Today on the show, we have Garrett Lord, co-founder and CEO of Handshake, and my partner and guest, Mamoun Hamid. From Michigan Tech to building a three and a half billion dollar company, Garrett has scaled handshake into the career network for a new generation. We talk about distribution, durability, and how AI has exploded inside their organization. Enjoy the episode. The first time I ever swam in that water was with you.

1:45Yeah. And after that, I, I mean, you were not, like, I was like, oh, this guy's, I can't believe he's not cold. Like, I thought my forehead was going to implode after we went swimming. And I told myself, I'm never doing that again. And then, well, things changed. That's pretty awesome. Congrats on finishing it. Thanks. You did a run on a bike too? Run on a bike. Started with the swim. Awesome. Yeah. Next year. Yeah, I'm in. Are you? Yeah, I'm in. Will you do it? You think we can get your wave too? I think we can get your wave. I think we can get a bunch of guys. Yeah. You can win? Escape from Alcatraz?

2:20Yeah. I'm down. Sign us up. KP, like a founder of it. Yeah, I'm in. I know he does high altitude running in the mountains. So I think you're set up for me. We said the only thing I'm going to struggle with is a baby got a baby out of the way and get through the first couple of months, which I'm really excited about. Three weeks out now. From the baby? Yeah. So a baby boy, which is pretty fun. Congrats. Thank you. How do you feel? I think there'll be, you know, by next summer, you know? How do you feel? I feel super excited for this next chapter in life. married an amazing woman and feel super happy.

2:56And it's just excited to like, you know, have, have build a family. This is kind of a weird question, but do you think about like, all right, like business is going crazy right now. Like you're barely, like, I imagine your time is already quite constrained. Do you think about that? I think you make, I think you just like learn how to evolve and you make time for what you want to make time for, right? Like you learn how to fit it, fit in what's important to you. And so like for me, like being a father and being great husband and being like, it's like, I think really important to me. And I think I'll, hopefully I'll learn, people laugh when I say this, but hopefully I'll learn how to like adapt and like get to a new mode.

3:30Um, new work's exciting and work will always be there. It feels like there's always fall asleep. There's more you can do. And it's like, it's about kind of prioritizing your time. Do you, Mamoun, do you feel like, I mean, you have several kids, obviously four, four kids to be exact, four kids. Yeah. And everybody says, Oh, you just become more efficient. like you just your time is more valuable and you use your time more effectively than you did before do you buy that absolutely i am so much more prioritized in life hyper efficient you cut all the crap garbage out of your time and because what you want to focus on is your work we obviously all love our work right and your family and uh i think the third thing that you have to kind of fit in is stay healthy for your work and your family.

4:19And so there's a, there's a hyper prioritization that happens also for it. What's the most important thing for handshake? Like thinking about how would I help Garrett prioritize? Because I'm in this like dad mode of prioritizing my life like every day. And so I just found I've got so much better at work. Once I had like the third kid, which really pushed a lot more prioritization and fourth kid you're just like you know you have to go into ninja mode prioritization so yeah i think it's been the best thing ever to actually have kids and bring true priority to your life yeah it's makes you also realize like what we did before we had kids yeah like you think how are you spending your time like juvin how are you spending your time on weekends just thinking that right yeah for sure not with kids yeah not with kids one of the coolest memories i i have a view i remember pretty fondly is like, we're at this obviously very impressive, you know, investor conference.

5:14And, you know, you're back to back meeting different people. We said hi. And, you know, you're getting pulled over to different tables. And then lunchtime rolls around, you grab lunch, work lunch, and then all four kids come out and they're like pool attire, you know, with like the, you know, the, the buoys around their arms. And you're like, I'm going to do a little family hour and a half. Saw your kids. And then I saw you working all night. So it's like, it's cool. You know, you figure out how to, that was really cute to all four kids headed to the pool. Yeah, and especially when you can blend in your work with your family, which that event was amazing at, allowed us to bring in both.

5:46Yeah, it's a beautiful distraction. Totally. Or just like takes your mind away to like, and you see, I can't wait to see you interact with your baby boy. Yeah. Because I know you'll be an incredible dad. But just seeing folks interact with their kids is actually really special. Totally. Especially founders. Some of my founders that I work with have had kids recently, and one of them had like three back to back. And it's so adorable to see like little babies and the dad interaction. Yeah, it's a beautiful thing. I love it. Like, this is the most surprising thing about this show. 250 whatever episodes in.

6:25There's only two themes that I've ever found across every guest, basically. Sans, maybe one or two exceptions. The first is not surprising, which is grit. Like typically people that sit in your chair just have a unique ability to overcome hardship better than most. And the second is a strong partner at home, like to this theme around like kids and your partner at home, almost without exception, like 98.5 % of guests are like obsessed with their partner, obsessed, like more than, more than the rest of us. And that was very surprising to me. because like when I was growing up, examples of people that were successful, like that I looked up to all ruined their home lives in pursuit of their career.

7:08And I have found almost the exact contrary in this show, which is like, there's almost this well of a superpower that seems to come from home. Maybe it's kids, maybe it's your partner that like gives you this tether to reality that I think is really, I don't know. Obviously it seems to be really important for founders. Well said. I feel thankful every day. I have an amazing wife and I have grown so much partnering with her in life. So yeah, I totally agree. I think a lot of the people that I always look up to too, people I really look up to in life, they always pass on a couple pieces of wisdom.

7:48It seems like it's like, I wish I got married earlier. I wish I had more kids. It's the people that have made a big impact in the world and they're in awesome marriages with their like a dull shoulder and you look up and you're like, and that's what I view as a very successful life, making an impact and, um, and being in like a really happy and healthy partnership. So yeah, I'm excited for this chapter. You know, I get to catch up with Garrett a lot, obviously, but whenever we're having our one-on-one, uh, I think that the first question you always ask me, how's the family? How are the kids? And I can't wait to have kids.

8:21I can't wait to be married. And this is like way before you met Jess. And it was like, you know, when you're in your early 20s, like literally. And that was, I always found it very cute and amazing. But you would express your excitement towards the point in life you're about to enter. We just got married a year ago and baby boy coming. But it would always strike me that it was not common to get that question from a young early 20s founder is how's your family i can't wait to get there i can't wait to learn from you about how to you know raise kids uh and be married but it was a common theme has been a common totally that's awesome speaking of kids can i show you guys a picture can i show you guys a picture oh wow you found a picture look at that where's the camera yeah I mean are you kidding Scott, Ben and me yeah and Austin our intern on the left yeah you and I look pretty similar at that age are you how old were you in that that was when we were we built those headshots and and we had a friend tie our ties because we wanted to you know we were trying to look highly credible to these universities who were like like, insistently, like, not take our meetings.

9:45And so we thought it would be really helpful to be able, like, you know, have, like, professional collateral and, like, you know, vanilla envelopes that we would send them. So we had our friend who's a photographer, Kevin, go in and go into the school building and take those pictures. And we bought those track jackets. Remember those little, those are the identical track jackets as Palantir had back in the day. The Palantir Ford deployed engineer, baby. That was, like, hardcore Silicon Valley. So I thought, you know, I was 24 or 23. I thought that was like, you know, that just exuded engineering excellence and credibility.

10:19It's, yeah, it's goofy. This is awesome. Yeah. Double pleated khaki pants. Yeah. Yellow tie. Love it. Matching yellow ties here. I mean, this is all time. This is you and your co-founders. Yeah. Yeah. And that's probably, yeah, like 20. That was when we were seniors in college trying to get our first five customers. You were younger than 23 there. Yeah, I was. Yeah. Right. You're like 20. Yeah. Yeah. You're 20 years old or something. Yeah, yeah, totally. And were you living in Michigan at this time? Yeah, we were still going to Michigan Tech. We rented this, like, it was in the upper peninsula, Michigan.

10:52It's like Houghton, you know, middle of nowhere. It's like closer to Canada than America. 350 inches of snowfall, Michigan Tech. And like, we'd worked out of this like$700 a month house, a bunch of us working on handshakes. And you had already done your internship at Palantir. Yep. We, uh, yep. I done, I did Los Animos, then Palantir, two, two summers at Palantir. Um, and then had an offer to join Palantir and decided to take the big risk of like going all in on Handshake and kind of no safety net and went for it. Can you talk about the insight from Palantir that maybe spawned Handshake? Yep. It was a series of just like, just total resets in my understanding of like what you could do in the working world.

11:39I mean, I grew up in a working class family in Michigan, like not complaining about it. Life was great. But, you know, I went to community college for two years, paid my way through taking general education classes to save up and to pay my way through college, went up to Michigan Tech. And then I got an internship at HPC 5 at Los Alamos, building like, you know, doing InfiniBand memory benchmarking like way back in the day. The guy that was my good friend in college became the co-founder of XAI, Ross Nordeen. And like, we both went to Palantir together. There's like really smart kids on campus.

12:09Michigan Tech. So cool. Yeah. We got Infiniband before it was cool. Yeah, before it was cool. Yeah. And then I got all the kids said like, you got to go out to Silicon Valley. You know, they would all go on to these great schools, Stanford, Princeton, MIT. And so I dreamed of working at Palantir. And I got, you know, just tried to break down that door and got super lucky with a recruiter that knew this high performance competing five was a pretty legit internship and got me an interview in Washington, D.C. at Palantir. And, you know, it was hilarious. It was like, I got flown out. My dad's like, whoa, getting flown out for anybody, big time.

12:45I was like, they had a chauffeur, like a Cadillac, picking up the airport. You know, it says Mr. Lord. Yeah, actually. My dad's like, this is big time, dude. Like, this nerd shit's working out. So I never get that. And I was like, because I've never been a chauffeur before. and uh and then i i got your dad's awesome by the way i love he was so mr lord he's so amazing and so i got the internship and i met kids and first i did cool things like working on like national center for missioning supported children and like worked they flew me out to uh hurricane sandy to work at team rubicon i was like they were like you're a smart you know nerdy forward to point engineer like we have this philanthropic partnership like go live with a bunch of like Like vets in a, literally a school they took over.

13:31So you just got really inspired around this. Like you could build anything. Like I've worked with a ton of people that were like starting companies and dropping out of school that went to like Stanford and raising money for venture capitalists. And I was like, raising money? Like this is not lawn mowing or leaf collection or like snowplow building this business. Like you're raising two or three million bucks for VCs. So I was like, and I helped a bunch of my friends get internships at Palantir and they would pay you money, five,$10 ,000 for referral bonuses. like Mr. Lord also was like, you know, from going from student loans to paying for all the school, referring my nerdy friends to Palantir.

14:05It's like, man, so compelling. It's crazy. 5 ,000 bucks to refer one of your friends. That's nuts. So I was like, maybe I could start a business like the Stanford kids did that right around the time my sister graduated. She was always cooler than me, like totally killed in high school and college. And then she couldn't find a job. She kind of really became insecure about that. Like I had these smart friends at Michigan Tech where the coolest job you get was working at like Target. I'm like installing routers and like, you know, you remember Purdue, right? Like there just isn't the type of economic opportunity that you saw at the GSB and, or I think you went to HBS, but you see at these better schools.

14:42And so I was like, maybe we could start a product that helps level the playing field. And that was like, that was the dream. And, you know, it's come a long way towards that. now most students in America find their first job on Handshake. There's 18 million people that use it. There's a million companies on the network. We partner with like 1600 universities across the country. So still with that same kind of core ethos, like how do you help people start, jump start, restart their career? And it's really expanded into like, how do you help also people manage their career like 18 to 30 and find that second and third job and like route between different careers and pick up new skills.

15:13So yeah. Is your dad, is he still? Still in Michigan. Yeah. what is like what does he think now uh he's super proud has he has it now set in like oh like this is like my son is doing huge things like making it he's like he loves loves i sent him like the board materials he i think he's deep into it actually he's deep he's deep into yeah he'll like send me like notes you know after you know i sent the board materials and for reports. He's giving, he's giving me like points of his points of view. Yeah. He's, uh, he's, he's super invested and involved in like, just loves also this AI stuff we're doing.

15:53So it's like so fascinating about what's happening. I was really curious. He was always curious. Yeah. So, and he stayed in Michigan. Yep. Stayed in Michigan. You ever try and get him out here? I do. He, uh, he loves, I mean, he still's like, loves his building projects and staying busy. Um, he's traveling more now. I'm really, I don't know, like for him, I don't know if you in Michigan, you're just used to working, right? So it's like this idea that you're like traveling around all the time and visiting different places. He's like still probably invested in his work. I want to talk about the AI stuff in a second, but like, does it set in for you?

16:24Like, do you have, like, when you look at yourself in the mirror, do you have any self-actualization? Like, are you like, oh yeah, I'm like this big time CEO now. Like, are you like insecure? Like I got more to do. Like, how do you, how do you look at yourself at this point now? I really just try to remember like my roots and where I grew up and I try to keep myself, try to be super humble and approachable. Like my friends are still the same friends for the last 10 years. Like still do the same thing on the weekends. Yeah. I have like, you know, four sets of skis now I used to like have to save up for a year and a half to buy one set of skis.

17:04But like, you know, there's that cool quote, like, you know, just, just try to stay true to yourself. And like, I'm constantly, I think I'm pretty constantly reminded. I have like a couple things in my office. Like I have a picture of my dad's like old pickup truck, you know, like I have a brick. This is a brick from, you know, back when we first got our fundraising, our seed round, like one of the companies went out of business and they like gave away all their furniture. And in the office was like this brick. And I like have the brick in my office to remember like, you know, how far we've come.

17:35So you just, you know, try to stay grounded. Where does the grit come from? Because, you know, you famously lived in your car for, I don't know how many months, maybe a year as you started Handshake. Yeah. Where did that motivation and drive come from? So the real story for the drive came from was I had this crazy idea to start Handshake. A bunch of my friends believed in me in school. We started working on it like nonstop for like two years. we would you know this was back in the days when like Paul Graham was like just writing like essays for iCombinary and I'd read all those I watched like Peter Thiel like startup school like Stanford you know and talk to like talk to your customers so we used to drive around we'd bring up the car it was like Paul Graham says you gotta talk to customers we'll talk to all of our customers and like nobody will take our meetings so we're just gonna drive down and show up at their office because the best part about a career center is like it's a physical office and people go there five days a week and if you show up and you're 22 and excited And you're wearing that jacket.

18:36They're going to talk to you. As long as you're in the time. And so, you know, I used to drive down this like old Jeep from the upper peninsula, Michigan to like all the schools in Michigan and Ohio and Chicago, Wisconsin and like sleep on relatives' couches and friends' parents' couches. And my dad saw me become like really obsessed with, you know, being like the Silicon Valley kids, like start their own company and want to start his own company. and so uh and he worked you know extraordinarily hard to provide for our family growing up like yeah um it was you know he was very philanthropic with his time and like very involved in trying to create opportunities for me and my sister and he had written basically he invested in handshake and uh he essentially you know over the fullness of like getting started like basically spent like every dollar he had saved up for his retirement on handshake you know pretty so it's pretty risk on.

19:32And, uh, that was a, uh, like a huge sense of responsibility. It was like, my friends had turned down world-class opportunities to make like, you know, 15 grand a year, live in a house with us in the upper peninsula, Michigan. Um, you know, my dad had given us all of, you know, the limited dollars that he did have, uh, invest in the company. And, uh, there wasn't really like an opera. He couldn't, yeah, I couldn't fail. Like, you know, the failure was not an option. And I feel really fortunate. My two co-founders and like the early team that we had built were like, my two co-founders took my dad investing in this company, like extraordinarily seriously too.

20:12I mean, you know, it's not easy. Like, you know, we, we dropped all the way down to like Wake Forest, you know, and like sleeping in the back of this Fort Focus and like McDonald's parking lots. And like police are like, you know, you're getting knocked, they call it, you know, by the flashlight. Uh, and yeah, I mean, uh, it ended up, we ended up signing up five schools. Um, and those five schools then turned into 60 schools and, you know, we moved out to Silicon Valley, but, uh, I think failure was not an option. Yeah. It was, uh, it was too, too important. Almost also to bring it to life too.

20:46I think a lot of entrepreneurs struggle with this. It's like, I think you put like a really heavy burden on yourself, you know? And, and, uh, a lot of times, you know, it's pretty unhealthy, but, and it, yeah, I'd like to say like, and sometimes it gets a lot easier. Right. But you know, you've been on our board through hard times, right? Like there are some chapters in your business where it's just really, really hard. Yeah. What is the energy source for that motor? I mean, I think if you just do that, like we're a lot of people at handshake, myself, it's just like living a dream. This is so radically cooler than anything else I could have ever imagined in life to like have this exposure and opportunity and teammates and funding and customers and this cool time technology.

21:29Like, I don't know. I think you just, the source of the motor, like I just, I think we have, I think I've been really inspired recently too, that like, if you just, at some points in the journey, it's easy to become like disenfranchised with like how hard it is to build a company. But if you just stack up, you're working as hard as you possibly can every single day. And every single day, like some days are 100. You know, most days are not 100, right? You're like, give a 60 percent. You give 80 percent. Like, you didn't get enough sleep. It's an 85. We just stack up putting together as many hard days as you can.

22:03Like, amazing things happen over the long term, you know, building of a company. And so I think this motor, at least on my side of it, I really think Hinshate can make a big impact on the world, on a lot of people's lives. I think it make a, you know, we're in a really unique spot of owning, you know, this marketplace of companies, universities, and students. And I think there's, you know, what we'd like to do is build like the largest job search discovery exploration platform on the internet. And like, you know, it makes no sense that Indeed does like$9 billion revenue. And it's just like a transactional search box, you know, and you still log into LinkedIn today.

22:39And the first question is like, what's your job? It's like, I actually don't have a job. I'm a college student, right? So we think there's a lot of opportunity to level the playing field for hundreds of millions of people on the world, hopefully in the fullness of time. I have like goosebumps on my arm. Garrett, like the story of Handshake since the beginning, like I always thought it was crazy. And then as of like six months ago, I'm like, oh my God, it's like crazy all over again. Like it's getting pretty cool. It's like pretty crazy. And can I maybe give my own like quick timeline? And then I'd just love to listen to you talk about if there's anything I'm wrong about.

23:18The real turning point was at the Kleiner Perkins holiday party. I don't know if you remember it. I don't know if you connect those dots. I'll tell you in a minute. I met a researcher at the Kleiner Perkins. You know, the whole purpose of that going to that party was, you know, you got to catch up with people and say hi to people. I dished my wife and hung out with one person the entire time. This is like December of 2024. And I spoke to a researcher at the number one lab. and I just wouldn't let him go. I just talked to him for like four hours. His wife came over. I'm like, I'm sorry, lady. You got to back away.

23:46I got to keep on asking this guy questions. But that was a huge moment for me because then I got hell-bent on. Great party. So maybe just go ahead. What was the thing that you were hell-bent on? What was the thing that caught your interest with him? Yeah. Well, what was interesting is, you know, maybe 18 months ago, So many of these companies that produce data for the foundational model companies started coming to us being like, do you have master's students and do you have PhD students? And do you have bachelor students that are in like audio engineering, for example? And we did. I mean, Handshake has, you know, 18 million young people that use their products, including 500 ,000 PhDs and 3 million master's students.

24:29So we started serving them to these, what I would call like middleman companies, brand names that you know of today. and uh what we started really hearing kind of was was interesting like a like labs started to reach out to us the frontier labs started to reach out to us asking for this talent uh many of the phds and master's students were saying they were like frustrated by the experience as related to like you know not getting trained effectively not getting paid on time not like not retaining with the core product experience um and putting all the pieces together we and i started to hear this.

25:02In November, I went to the Collider Holiday Party and I spoke with a researcher at one of the Frontier Labs who worked with some of these other players. And he just spilled the beans. He told me, he kind of explained exactly how the labs were evolving, what type of Frontier data they would want to use. He was blown away that we had so many people leveraging the network. And he's like, why don't you enter this business yourself? And so I remember calling you over Christmas and New years, it was really, we decided on our side that we wanted to turn off the access to these other players in the space.

25:37And we wanted to go direct to the labs with what we believe in the human kind of data business is like the only defensible advantage you have in that business is like access to an audience. You have essentially like, you know, operational horsepower and the ability to generate high volumes of data quickly. But really the primary challenge that we have a strategic advantage around is like zero customer acquisition costs and a ton of institutional trust built up over a decade with millions and millions of people. And so, yeah. So for example, OpenAI or whatever, one of these labs would come to you and their model is spitting out some algorithm, something around some scientific discovery, and they need somebody to look at that and basically train it and say, is this right?

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26:24Is this wrong? They need somebody with a specific set of expertise to basically look at whatever that model is producing within a given domain and then ask the expert. Yeah, well, it's a great, very simple story, which is like, you know, people talk about agents all the time, right? Like agents requires an ability to follow step-by-step instructions or, you know, fundamental idea behind agents is you understand like a reasoning and the reasoning choices need to be correct. So if you ask any one of the large frontier models questions and you ask it to break down its thinking of its step-by-step instructions, too oftentimes these models are not getting the answers correct.

27:02So when you think about a model, it's like you have compute, you have algorithms, and you have like data. Those are like the three things that matter with models. Everyone's applying a ton of compute. Everyone's constantly evolving algorithms and people are obviously chasing after one another in terms of algorithmic prowess. And then you have data and data is what really fuels the gains on what are called the post-training side of the house. post-training as human data. And what we do is, you know, the world's evolved from like generalists where you were predominantly leveraging like international skilled lower cost labor, taking advantage of an arbitrage between that to now these models have kind of sucked up the entirety of the entire corpus of the internet and every book and video.

27:44They've also sucked up and they've gotten good enough where like generalists are no longer needed. The models are actually better than generalists. And so what they need is they need experts. They need experts in accounting and law and medicine. They need experts in coding. They need experts in STEM domains like physics, math, chemistry. And designing a network that's focused on experts and treating those experts well and making it an amazing community experience with high retention where people can, you know, we're connecting to like badges on your profile and leaderboards by school. You know, we have access to millions of experts.

28:18So these experts, it's pretty cool. you can make like 60, 80, 100. You know, I think our average bill rate is over$100 an hour, like, you know,$125 an hour applying your expertise in the domain that you're studying. You know, you're getting a master's in accounting and you're getting paid$100 an hour to provide data and correct models. And yeah, we're doing really also wild things like, you know, audio, like a ton of audio work, like these models. I can't get, I won't get too far into it, but, you know, in the areas of trajectory, and tool use and text data and coding data. Like Handshake has, in our opinion, like one of the largest networks of experts that are captive and trust Handshake.

29:02And so we're trying to build a great experience for them to produce data for the labs. And can you just walk me through like a, how, like, okay, they find an expert on math or science. What is that expert actually doing? An average frontier lab, of which we work with six of them, most of the frontier labs, let's pick something like mathematics. So they all care about, and let's merge mathematics with educational design. So an analogous type of project that we would do for a lab is actually explaining and breaking down the decisions around how you would teach a particular math problem to a student.

29:43So you'd be applying mathematics experts who would actually agree on the step-by-step, like, here's how I would solve the problem. And you'd merge that with educational design PhD around the whether you like option A or option B more. And you might even get more specific, like you might provide like hints, or you might provide data around students in the Southeast prefer this educational design pattern, whereas students in the Northwest prefer this educational design pattern. So it's a public paper. So you go in, if you're a physics PhD, you break the model. you identify a reasoning error in a step-by-step instruction flow you correct the reasoning flow and then you provide the ground truth right answer and then they do things like you know pass at k1 pass at k3 pass at k10 which is like does the model because they're non-deterministic does the model get right one out of three times you know three out of three times get right one out of 10 times so we'll actually go in and provide distributions of data around how many times is the model passing this question?

30:42Here's what the right answer is. And that would be an example of like a physics PhD focusing on like their area of research, asking, you know, questions the model the model cannot do today and providing the actual right answers. Most of the data we produce, if you were to read it, like, you know, you could lock me in jail for like 30 days and ask me to solve one of these physics problems. Like, you can't even like, I can't even barely read the type of data that we create because, you know, it's really experts in PhDs. Yeah. And then like the goal is, OK, frontier model gets better as a result.

31:22And the next time somebody, Mamoun, like asks the model a question around the thing that you just asked it, it'll produce a generally accurate, a generally accurate response. Yeah, I mean, I think we can even make it simple with that, which is like, so model companies, they measure themselves. There's many ways to measure themselves. I'm just, this is just our, you know, a point of view that we hear regularly, which is like, there's like a model card. So if you look at like one of the latest models, let's pick like Llama 4, there'll be a model card. And the model card talks about its skillset in coding and MMLU.

31:56It has all these like what are called benchmarks or evals. Evals are essentially, you know, you try never to expose your model to the actual eval because then it will know the right answers. So it's like, it's held out. It's like, you're never trying to give that data into what the model's being trained on so that you actually understand whether it's improving in an area or not. And so what customers regularly come to us with and ask us for is data that helps improve a capability area of a model, targeting getting better on these evals or benchmarks. And so they're asking for, if you can imagine what they're focused on, it's like all the economic use cases of models.

32:34They want more professional domains. They want to be able to use tools. They want to be able to, you know, do trajectories to actually build, like solve problems. Like think about like investment, you know, where you're putting together like a total addressable market and then building a slide deck and then breaking down a model. Like they want to be able to stitch together many of the labs, like they had an entire flow, you know, agentically. And so we, we're providing data that they use to evaluate their model's performance and to train their models to make it better in certain capability areas.

33:07Like, so you go to the holiday party, you like start, like your brain starts going, Colin Mamoun. Like, how long did it take before you decided, oh, like, we're going to build this product? Like, we're going to go for this. Yeah, two funny stories there. one funny story was like, so I, you know, you can never pick the timing of when you get all energized about something. So I got super energized. I like, I got charged up. I like canceled like every, I mean, there's a couple of things you can do now that we have more resources that you couldn't do when you first started Handshake. Like one, you can hire expert firms like GLG and Tegas and Alpha Insights.

33:44I know their names because we hired them all. And you could be like, I want to spend 50 ,000 bucks on each one of these expert networks. Like sign me I first signed up to all the expert networks. I started basically going into my network and trying to meet with anyone and everyone that would talk about the space. I basically canceled basically everything. And I would sit on these expert calls. I wake up at like 5 o 'clock in the morning because it was 8 o 'clock East Coast. I was so energized. I would just go nonstop talking to researchers and product managers and people at companies that worked in the space and academics.

34:17like Tegas and these other companies are pretty liberal around who they'll bill you for on your time. So I started to, first I started talking to everyone and I started whittling it down and whittling it down and be like, I want to talk to, you know, I really built a point of view on how I want to talk to you. And then I was like, wow, we are so well positioned to build this business. Like I, and then I was upset with myself. I was like, how did I miss this? Like, this is, This is ridiculous. And my wife's like, you know, it's okay. It's okay. So then it was like Christmas. And so my wife has family.

34:52She has their home as a place in Arizona. And I just told the whole family, I was like, I am, this Christmas, I love all you guys, but like I am, I basically am like not going to be here. And so I remember, you remember I was talking, I would just fly out of Phoenix and I went to like New York and I went to like Seattle three times. I was like, just like chasing people. because one of my key things I think about building a company is you got to like hire great leaders who can help you build this business. And I recruited like three incredible folks who joined the team. And I also built this like elaborate spreadsheet of basically like on these GLG calls, I would ask like who I should hire.

35:27And I basically had like a point system that I was not that savvy, but just like, and I had this one guy who will remain unnamed. He'll know who he is, but he consistently came up at the very top. And there was another guy that came up at the very top. in the industry. And now the two top guys everyone thought I should hire, I have hired both of them now on the team, which is pretty awesome. And I did not take note with this one guy. I mean, almost lost a guitar on like a last minute plane ride. Like, you know, just like, you know, you got to chase, you got to go full force. Insane. Can, I do not want to divert too far from this because I have so many more questions, but the way you recruit is a full contact sport.

36:09Yeah. can you talk about it's gotta be right every founder's like this you're like not every founder yeah a little different yeah full contact yeah some people people are playing tennis yeah you're like the bruiser on the hockey team michigan yeah exactly like uh when okay when you like for example like be specific about these two ai researchers when you say i wouldn't let him like i wouldn't let him go like i wasn't going to take no for an answer what does that mean like you have a first call, they say, sorry, but I'm getting paid a gajillion bucks at wherever I am. Like, I'm, you know, I'm happy here.

36:46I'm working on this project. The normal stuff that you hear. Well, both are kind of iconic stories. I don't know. It's interesting. I mean, definitely interesting. So like one, uh, one of the guys, he had accepted another offer to join an early stage company. And this is like, I think it's like right around new year's, like right before new year's, like in between Christmas and new year's where like a lot of people aren't working. And he was the number one guy on the spreadsheet that I had been told on there. And I did an intro call with him, like introducing myself and, you know, talking about our business and why I thought we had the right to win.

37:20And he was pretty intrigued. He's like, well, can we meet, you know, I'd love to meet again. And like any, you know, good sales rep or founder, you like book the next meeting on the call, you know, you don't like push the email, the schedule. And he's like, well, I have a bunch of family stuff going on. Like I can meet tomorrow, like 11 o 'clock. I was like, cool. Like, go see tomorrow 11 o 'clock. So we talked again at 11 o 'clock. My whole Wolf family in Arizona was like, this kid is just weird. Like, diabolical. It's just a phone call. You're still, you're in Arizona and you're on a phone. And then I earned the right because I didn't want to be a little bit too aggressive and like fly out to him.

37:52But I like was trying to get the right to fly out to him because that's a little weird if you just say I'm going to fly out to you like right away. So, you can't look too desperate. So then, then at that 11 o 'clock meeting

38:05flew out to him. We ended up like taking over. Where'd you fly? I flew to San Jose and then drove up to him. And we ended up chatting and chatting. And he was supposed to start in like early January at this next company. And we spent, I think I spent like three or four days with him in person, brainstorming and building alignment and learning from each other on what we could build and what the assets were of Handshake and how much engagement we had. And he decided to join the team. So that's like, that was, that was. Sorry, you spent three or four days in San Jose? Yeah, in San Jose. Like you left Phoenix.

38:36Yeah. You left Arizona. Yeah, during the holidays. During the holidays. Well, I'd actually fly out in the morning and then fly back in the evening. And then I did, yeah, two trips. Yeah. Yeah. So by there. Full contact. I was also chasing a guy in Seattle. That was fun. And then I think one of the coolest ones, the even better story, iconic one, is this one guy, this other guy who lived in Qatar, gave me an opportunity. And I'd been hounding him to meet with him while he was in New York. for his 30th birthday party. And so I flew to New York to meet with him and he gave me a little bit of time at his 30th birthday party weekend.

39:13And we spent, ended up one hour straight into like a couple hours, you know, a whole morning. And then he canceled his birthday weekend plans with his friends and flew back with me and Mamoon cleared his calendar. I was like, I ain't coming back, red eye to San Francisco, like with, you know, the package inbound, like, can I meet with you?

39:35It was like partners meeting day and we got to meet. Thank you for this person. And now he's been good in both these, there's been several leaders, but both these two guys are incredibly instrumental in building our business. Yeah, full contact. And I'm curious, like, cause I think I was saying this a few weeks ago, Mumu, and like, I have not seen, like I have not seen many incumbent businesses. It's even weird to think of you as an incumbent, but like, you know, a business has been around for the last seven plus years, pre-AI era, that takes their base and then leverages it in such an advantageous way to like take advantage of this market right now.

40:17I have very few examples. You know, you've been building Handshake for a decade almost. Yeah. And I think of Handshake, you always had this goal to democratize access to opportunities for early talent. And this is not a departure from that goal. It is early talent. This happens to be master's, PhD students, and you're connecting them with frontier labs where there's real work for them to be done. But it is, you know, maybe a slight departure from the core selling software to Fortune 500 companies, which we still do. And we own that market as a company. And we own the career center at 99 point whatever percent of universities in the country and beyond.

41:08But I don't see it as too much of a departure. We just utilize that asset that we're building for the last decade to then build another business on top. So now compared to other companies that have done this, I just, in my mind, just going through this right now. I remember Roblox, very different company, had a good decade of just building the infrastructure to build the kind of games that you can build on Roblox. And it was not, I think for like a good decade, it was not like a thing. Like people, kids weren't going on Roblox and creating these, you know, characters and worlds and all that stuff.

41:45And it took a, but if it wasn't for everything that had been built in that prior decade, the Roblox that we know today wouldn't really make sense or exist. So that's a 20-year-old company, but only in the last decade has that hockey stick revenue adoption engagement happened. And then I think about like, you know, some of our own companies that, you know, we backed an e-commerce company called Amazon, yet enterprise value, you know, of AWS probably eclipses that of the e-commerce business. Or another one of our greats, Google, like, you know, search business, which is still an amazing business.

42:23but there are a couple of other businesses that have since then, whether it's Maps and then there's Proactivity and now Cloud. Some greats get to have Act 2, but it's after Act 1 is really working. And usually it's at a higher revenue base. It's not at like several hundred million. It's usually like a billion plus of revenue base from the core that gives you that wind in your sails to go do Act 2. And I'm not even sure this is act two for us, Garrett. I'm not sure if you fully agree, disagree on sort of the rationalization of where we are within the age of AI with Handshake. But it is, it's not common necessarily, but I don't think it's actually, this is like a big departure from the core mission of Handshake.

43:13I mean, think about it, like LinkedIn is an incredible business, right? They have, I think it's like five or six revenue lines over a billion dollars, right? They have marketing solutions, talent solutions, They have sales solutions. They have Linda and Learning. They have the JobSeeker Pro product. I mean, there are several business lines. So I think when you build an engaged audience, to your point, there are many ways to monetize it. And I think what I'm constantly encouraging our team to think about is how we really are connecting what we're doing in human data to our core marketplace. Because what we really want to do is be the best matching marketplace for people to find great jobs, right?

43:50And explore and discover and build like a whole network around that. And so what we're doing with this human data business is just fueling data that helps us get better at recruiting in our core marketplace. And maybe just for the audience, just the three-sided marketplace that we are today, just to maybe make that crystal clear. Yep. There's 1 ,600 universities in the country that use it, which is 92 % of the top 500 universities in the country. They're basically, if you're kind of older, listening to the call, if you know anyone in college, you could text them right now and there's a 0 % chance they haven't heard of Handshake.

44:23Like everyone's on Handshake in America. If you're 18, 19, 20, 21, trying to think about a first internship, first job, like you're on Handshake and you're on Handshake more than you're on LinkedIn. And we are growing that audience beyond college, like larger and larger every single year and aspire to like, you know, go bottoms up against these large incumbents as their trusted place they go to find internships, they go to find jobs. There's a million employers that recruit on the network, including 100 % of the Fortune 500. So every single Fortune 500 company, this is the primary way they hire students.

44:54There isn't a small business, medium-sized business, large business in America that recruits from college without most likely coming through Handshake because we power all of the schools. And yeah, the network's very, very strong in college. And we're growing in France and Germany and the UK as well. Can I, like, you made a comment of like, you're not sure this is Act 2. Do you think it's Act 2? I mean, it's definitely a totally new business unit inside of the company with a different set of capabilities and a different set of leaders. But we're really leveraging, and it's been very much like a zero to one in building this business.

45:26But a lot of what we're doing is monetizing the core asset and audience that, and we always dreamed of like monetizing and always thought we would be able to monetize many, many, there would be many ways to monetize this audience over the long term if we could get them engaged and get them to trust us and get them to use us regularly. It is also for PhDs and master's students for PhDs in particular, there weren't that many. I mean, it's actually like the community we're building with PhDs and professionals on the network now. Now we're acquiring like lawyers and accountants. Like it's really quite cool to build like professional community.

45:57If you were a PhD, like there wasn't really a place on the internet that you felt super welcome before. Yeah. Well, it's also kind of a no brainer. Like my mom was getting her PhD until she was 34 years old when she was like 33, 34. Like, and you told her from Iran, she could like be in the US and solving like, you know, like science problems for a hundred bucks an hour. She'd be like, is this a joke? Like all day, keeps your mind sharp. You get to meet other PhDs. Like that's kind of a no brainer. Yeah. Yeah. I'm sure you have some pretty amazing stories. Yeah. I think the, some, some of the best stories are like, uh, where students, when you think about it as a PhD student or almost all the people that do work on our platform though, people don't really realize this.

46:35They're like probably 90 plus percent of people doing work have already graduated. So So like people don't realize how large the alumni network is on Handshake. And yeah, the like a pretty awesome story is like just connecting like these dots, which is like, I want to learn more about AI in my area of research and actually apply it. Well, what's cooler than getting paid like$125 an hour to like, like learn complex prompt engineering, learn what models are really good at, learn where they hallucinate and fail in different situations, learn how to elicit failure. Like you're, what we're hearing from people is that they're actually bringing a lot of these skills then back into the area of expertise.

47:13And then connecting it to like employers, we're already doing this today where it's like companies want to be able to recruit these AI digitally, like the word right now is cracked, like software engineers, right? And so it's like, how can you actually be able to help articulate like who's really good at these tools? And then companies are asking us like, how can we upskill our young employees and employees with these goals? So we're really unlocking, I think, a lot of addressable opportunities around the business by participating at the forefront of like what labs are doing. it's amazing um garrett when the over the covet time frame things went crazy like hockey stick up into the right then zerp era ended that your tam started to saturate meaning like you were in most of the fortune 500 you're in most of the the schools right 490 or whatever whatever and so you start figuring out like all right like what you know like you want to keep growing the business and I remember you were like, there's a moment where the business is not growing like it used to be.

48:12And that was like very unnerving, right? You were like, you felt the ants in your pants to get back to the growth that we were at. And it's funny because you always talk about finding a second act and a third act, but like you didn't, sometimes you just kind of got to be in the game. And then all of a sudden serendipity hits you across the face at, in this case, our holiday party. And you're like, oh, here it is. Like, this is the thing. And you're kind of beating yourself up, but like sometimes you can't like plan for that. You can't like, I don't know. You just can't plan for these things, these moments in time.

48:42It's crazy. Yeah, I agree. I mean, I'm in this really cool organization I've learned a lot from and I've grown a ton from called YPO with other CEOs going through the exact same trials and tribulations, like trying to build companies. And there's this big proverb in a group, like you just can't quit. You just got to stay in the game. And yeah, I mean, building a company also for all the people that aspire to build companies or currently build companies that are listening, it's like it's, you know, my moon knows it's like, there's super highs and super lows. And, you know, you staying in the game, like you hopefully can create, you know, there's always ways.

49:17There's always ways to create opportunities. In our core business, like, we have less than like 3 ,000 companies that pay on the network. There's a million companies that use it. So like right now, our self-service business is adding a million dollars a week in addressing small businesses on the network. That business should be$400 million, like minimum,$500 million, just from small businesses, right? There's no pro products. Like there's no mid-sized products. So all we do is basically sell the largest companies in the world, great products. And we have opportunities to like level the playing field for medium and small businesses that can actually go out and be as competitive as like Google is in recruiting.

49:53So, you know, if we just drag out like single digit percentage, you know, conversion rates on a million companies using Handshake, there's still a ton of value to be built in the business. And then yet alone, like the post-college opportunity, the international opportunity, the opportunity when we think about like building this large matching marketplace globally. So I've, I remain like very optimistic, but yeah, we got punched in the face super hard when the economy like fell off, business started to decelerate. We had to, you know, it was, it was really hard. Um, I feel extremely like proud of all the, our team and the people that stuck through it and helped us like, you know, get back to that winning mentality internally.

50:31and now like confidence, the juju's high at Handshake. Like people are, people are excited. Well, dude, no kidding. Can I ask you on the, on the, how you organize the business internally when you have this new thing that's coming up and you said you do a zero to one, like it feels zero to one, like you're recruiting these researchers. Yeah. Almost as if it's a new startup. How do you, how do you orchestrate that? Same building? Are they the same resources? Are you sharing resources? I think we'll soon have a separate office just right now because it's growing like where I'm like people like 12 people are starting every Monday right so it's like and we'd love like 20 people to start every Monday so um I mean we just turned down a 20 million dollar project like yesterday morning because we just can't we can't deliver on it uh so the uh the way you operate I mean it's been very fun to like run back a second company inside of a company and you like learn you learn lessons I remember what you want to you know do the same way what you want to do differently I think the second time around like I've really been leading with like a lot of authenticity, like being, I really learned like authenticity matters so much.

51:35And like, you don't have to be perfect, but if you're like, you're, you know, a good person and you like, you're trying your best every day, like just like people give you the benefit of the doubt and just being more forward facing with the team. That was something I think I fell into like some patterns around when Hinshick was struggling of just being like too scripted and not authentic and too disconnected. So I've really learned a lot about that in turning around our core business around leading with authenticity that I brought from just day one in this new business, Handshake AI. You know, it's been pretty fun.

52:04I mean, last night we were at the office till 2.30 in the morning, which is like - Are you serious? Yeah, it's been pretty insane. Like lowest sleep scores my entire life for sure over the last several months. Lower than like the sleeping in McDonald's parking lot days? Well, I was like also 22 back then. So it's much easier. I'm like 35 now. It hits way differently getting like four hours of sleep at 35 than 22. And the team's like super excited about. So I don't know. I mean, to answer your question more specifically, it's like, you know, we have, you know, we've really kept things super flat in the new business.

52:36Everyone like rolls up to me, essentially. I have like direct exposure to like all the leaders running everything. I really am not trying to, in this new environment when it's small, you're like not the, you try not to be the boss. I like to say in meetings, like I'm just another really smart guy trying to participate with my opinion in the meeting and would love like to encourage active debate and like different points of view. I have some, we have superstar team that are like extraordinarily capable. I mean, this team that we built, like kudos to them and people are giving it so much effort.

53:03They're so passionate. They're trying so hard. We're just, you know, so the main thing I constantly am encouraging everyone saying is like kind of a lesson learned from my dad. It's like, you just never want to wonder what if, what's like we have this once in a lifetime opportunity, like just give it your all and try to lead every day and never wonder like, what if, right? Like give it your all. And then in the core business, we have incredible leaders that it's more scaled up. I mean, you set annual goals, you break it down into like what you accomplish quarterly, you break it down at the manager level to like what happens weekly.

53:35It's like, it's more systematized in how we track progress. Whereas, I mean, our demand tripled last month, right? So it was like, you can't have a set of like OKRs in this new business. So it's, hopefully that's helpful. Do you put any constraints around it? Meaning like, do they have unlimited access to capital? Like, do they, like, do you think about any of the constraints that a early company would have? Yeah. I mean, we, we have some like really constructive conversations at the board meeting. I mean, we want to operate at like a strong gross margin profile for this business. Um, and you know, the way it generally works right now in the industry is like, you know, you, you, you'll subsidize some of the early pilot work to basically break in the door and like prove yourself, single digit, like hundreds of thousands of dollars of like pilot work.

54:20Once you prove yourself and you're producing high quality data faster than anyone else, then you get an opportunity to like scale these projects and participate in more volume. And at that point, we're very transparent about our margin. People like working with us because we're just, they're researchers, like they're engineers. Like they prefer not to even be on the phone with us. Like, can we just like handle this via Slack, right? So if we can just make this as, you don't need to bring, it's also fun. It's like, I've, you know, I have traveled so much all around the world selling Handshake. And like, all I have to have is six customers.

54:50And they're all engineers like me who I don't like being sold to. And just on Slack. Yeah, just on Slack. It's like the best, right? It's like, do a good job and you will rip. And so we're doing a very good job. We don't over promise. We're super transparent on our margin profile. We, you know, we, and we just, you know, kind of beat and raise and like, you know, don't set too high of expectations. And the business right now is, you know, it's just flooding in. It's insane. I'm so happy for you. Thank you. I'm so happy for you. Thank you. And like, interesting, obviously, like just broader validation in the market that a comp, it's not the same comp, but a comp, Scale AI got bought for whatever it was, like$16 billion for - Half the company.

55:32For half the company. And to Meta, like, there's something here. I don't know what it is, but like you're fishing in an interesting pond right now. Yeah. And I would say just it's a testament to Garrett as a founder and, you know, the very trite founder mode. But it's true testament to just like when you have, one could say that the same circumstances, handshake as handshake with someone else at the helm would not have seized the opportunity the way you have. and that's just a testament to the grit, the resilience, the motor that drives you, Garrett. And I think maybe nine out of 10 times it probably wouldn't have happened if it wasn't for your ingenuity and your thought process and just your desire to go make it happen.

56:29Thank you. I totally agree. I totally agree. And you have to go inject energy into this business and only you can do that. Like the, that handshake energy that comes from the core that feeds into this different business. Like there's, that comes from you, you know? I'm stoked we got to do this. Thank you guys. Are you hiring? Like what? Like 20 a week. At midnight last night, we made a decision. We're hiring a franchise guy in New York. So if you're in New York, we're trying to build the whole team in San Francisco and build that like culture up and keep the kind of connectivity super tight. But there's just so much demand.

57:10We're now opening up Handshake AI in New York. So if you're in New York, we'd love to hire you. We're hiring dozens and dozens of people across engineering, operations, products. And yeah, it's a really, we would, we also have an incredible team that works in our core business, super talented people. We're hiring, you know, we're hiring at huge volumes there. So if you're passionate about this mission or interested in working at the complete frontier of where tech is headed, like we'd love you to apply. You can find us at joinhandshake.com. I can't help myself. I have one more question around hiring.

57:41Like this idea of headcount is going to get smaller, like that, that businesses are going to be built with way less people. I haven't, like, I haven't totally seen that. Like when there's an opportunity like this, it seems to me that most companies are like, all right, we're going to go take advantage of this opportunity and appropriately staff it. I don't know. It seems like you're doing the same. Yeah, I mean, we just get to focus people on different problems and hire less people. I think there's two things you can hold true at the same time. One, there hasn't been as much impact on our core company with AI as you'd expect.

58:20And B, it's also completely underhyped, and the impact over the time will be much larger than we can imagine. It also is these AI algorithms and neural networks in particular, like have been incredibly impactful in our core business. I mean, we have this like completely agentic interviewer where you, you know, Mamoun's taking it. You like, you interview with it and it grades you on a rubric. And we're like, you know, you can't hire 3 ,000 people in a month without using AI tools, right? So we're embedding all those tools in our core marketplace. Yeah, so I don't know if I'm really answering your question, but yeah, I think we'll see a significant impact to the number of people we hire at Handshake vis-a-vis these AI tools.

59:00And that's what we're hearing from companies in the network as well. Like what they really want. So there's, it's kind of fascinating. There's two schools of thought. One school is there will be no jobs for students in the future because AI will automate away all actual jobs. And the other school of thought is actually the companies want these like 8X, 10X, like digitally enabled productive employees. And, you know, take an example of like an engineer in our team I spoke with yesterday, like he had a PR up in a day and a half using cursor in our mobile code base. It's like on, nobody does that, like without these tools.

59:30And what we're hearing from our companies is that, yes, they're going to hire less people in certain roles out of college, but there's an incredible appetite for people like take social media marketers to like know how to use Dolly and like marketing analytics tools. Like there's, there's an opportunity to help these people really find great opportunities in companies that want, they want to hire one person. That's like the equivalent of eight people. and I think that's what we're hearing from our companies and maybe I'll just add that we're seeing our companies that are doing a lot more with less people or just shipping way more way faster what would take a year is happening in three months with the half the people and a key metric to just keep track of for all of us is this revenue per employee.

1:00:26And I think that's what's going through the roof is the efficiency or the amount of revenue being generated per employee is actually increasing at a rate that we've never seen before. Because what's happening is like you're building products, you're selling it for a lot more and have a lot less people building those products. And so I think that is really happening. I was actually just at a board meeting yesterday. Companies, Series A company built so much product already and direct question was hey you have 20 engineers uh how many engineers would have taken two years ago three years ago 80 engineers so you're seeing that truly flow through where tools like windsurf cursor and all the other supporting products that go along with building products that you can just do so much more with less.

1:01:22Totally. Guys, thank you. When you hear the word grit, what do you think of? I think my dad. Yeah. Yeah. Pretty, pretty gritty guy. Thanks for doing this, guys. Really fun. Yeah. That's it for now. If you liked the episode, please leave us a review or go back into the Archives, where we've done more than 200 episodes with some fantastic folks. This podcast is a Kleiner Perkins production, and I'm Juven. Thanks for listening.

From the publisher

Guests: Garrett Lord, co-founder and CEO of Handshake; and Mamoon Hamid, partner at Kleiner Perkins.

Handshake set out to democratize career opportunity. In the process, it unlocked something more: a high-trust expert network built on verified talent and earned trust.

This week on Grit, Garrett Lord shares how what began as a platform for student job seekers is now partnering with leading labs, enabling experts to train real-world AI systems. He explains how owning verified domain talent has become their core strategic edge, bypassing middlemen and turning a decade of trust into lasting advantage.

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