Joshi Herrmann | The Future of Journalism & Local News

3 Dec 2025 · 48 min · 20 chapters

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In short

Joshi Herrmann (Yoshi Herman) discusses The Mill Media Company’s growth and strategy for “narrative,” long-form local journalism in the UK, plus how community, AI, hiring, and platform distribution shape the future of local news.

Guest backgrounds

Founder of The Mill Media Company, started as a Manchester lockdown newsletter about local news; previously worked for the Evening Standard (feature writer).

Key claims

Narrative journalism is missing in the UK and can succeed across cities; Londoners want higher-quality local coverage after the Evening Standard’s decline; AI should be used for research/briefings but writing must stay human; AI-generated content will increase demand for human community; founders and journalists must handle multiple roles (sales, hiring, brand, ops, journalism).

Notable examples

180,000 free subscribers and ~12,000 paid; London story on night-time workers (3–5am) drew ~1M Instagram views; print edition of 50,000 copies in Manchester distributed via local vans and stations; hired investigations editor Cameron Barr after meeting Marty Baron at a conference in Poland.

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

The Growth of Mill Media

0:30 to 0:49

Yoshi discusses the expansion of Mill Media and its impact on local journalism.

“That's the energy State Farm brings to insurance.”

The Growth of Mill Media

2:07 to 3:56

Yoshi discusses the expansion of Mill Media and its impact on local journalism.

“You last came on the show like three years ago.”

Challenges and Successes in London

3:59 to 8:02

Exploring the challenges and successes Mill Media has faced in London.

“And how has this growth sort of been in terms of that 180 ,000?”

The Shift in London Journalism Landscape

8:04 to 10:34

Discussion of the decline of traditional journalism and the rise of independent media.

“It was a pretty influential organ in London.”

Future Growth Plans for Mill Media

10:36 to 12:39

Yoshi shares his vision for the future growth of Mill Media and its operations.

“So it's after we raised the money that we were able to go to Birmingham.”

The Evolving Role of a Founder

12:40 to 14:01

Yoshi reflects on how his role has changed as Mill Media has grown.

“But I think that there are a lot of other people who could be paying us if we were broadening out and doing more marketing.”

The Evolving Role of Journalists

14:01 to 16:49

Explore how the role of journalists has expanded beyond traditional reporting.

“And I was intrigued to get your thoughts on this.”

Marketing Strategies in Journalism

16:56 to 20:16

Discover how Mill Media uses LinkedIn and other platforms for marketing.

“Whereas the brand of Mill Media, the company, that's a company brand.”

Hiring for Character and Resilience

20:17 to 23:08

Delve into the importance of character in hiring journalists today.

“Yeah, but I think that now when we're hiring, I spend quite a lot of time thinking, like, is this the kind of person who when there's a difficult moment, they will hang tough?”

The Impact of AI on Journalism

23:09 to 26:19

Examine how AI is affecting journalistic practices and the demand for human writers.

“We keep a real firewall between anything like that and the writing process, though.”
Show all 20 chapters

Creating Community Through Local Journalism

26:20 to 28:00

Understand the role of community and shared experiences in local journalism.

“and I think that's like going to be a very rich part of the media ecosystem.”

The Importance of Local Connections

28:00 to 29:14

Discussion on the significance of local journalism and community ties.

“We're going to be launching our community soon, aren't we, Sonny?”

AI as a Tool for Founders

29:15 to 30:18

Exploration of AI's usefulness in providing information and summarizing content.

“There's a million web pages that say how the rules work and it summarizes.”

The Role of Personal Branding in Journalism

30:19 to 32:01

Analyzing the necessity of personal branding for journalists and founders.

“I have a lot of confidence in it for that kind of stuff.”

Building Hope in Journalism

32:02 to 36:05

Insights on creating positive narratives and hiring practices in journalism.

“And I suppose I'm asking two sort of separate questions here.”

The Value of Experienced Editors

36:06 to 39:05

The impact of hiring seasoned journalists on investigative work.

“Tell us about the hiring of Cameron because it was quite a sort of by chance story.”

Operational Strategies for a Journalism Team

39:06 to 42:01

Description of team organization and productivity methods in journalism.

“A lot of our, you know, really amazing investid journalism is done by people in their 20s, you know.”

Optimizing Productivity Through Audio Calls

42:01 to 44:11

Learn how audio calls can enhance productivity and streamline communication.

“Much as we do like talking to each other.”

Journalists Moving to America: Opportunities and Challenges

44:11 to 46:44

Explore the reasons behind UK journalists relocating to the US and the media landscape there.

“And one sort of final question, because one of the things that we do like talking about is sort of like grand theories of media and kind of what's happening in the kind of like wider landscape as well.”

The Future of Media Engagement

46:44 to 46:59

Discuss the challenges British media faces in the American market and potential outcomes.

“Well, look, it's been brilliant having you back on.”
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Transcript

Automatic transcript. May contain errors.

0:01This episode is brought to you by Google Chrome. You think you know a browser, but Gemini and Chrome, that's new. It can help you with practically anything on the web, like restoring a vintage motorcycle from a 50-page restoration block, or finally break down that long article you've had open for weeks. Gemini and Chrome is here for it. Ready to make anything online make sense? There's no place like Chrome. Check responses set up required, compatibility and availability varies 18+. This episode is brought to you by State Farm. You know those friends who support your preference for podcasts over music on road trips?

0:34That's the energy State Farm brings to insurance. With over 19 ,000 local agents, they help you find the coverage that fits your needs. So you can spend less time worrying about insurance and more time enjoying the ride. Download the State Farm app or go online at statefarm.com. Like a good neighbor, State Farm is there. Welcome to this episode of Jimmy's Jobs of the Future. I'm delighted to be joined by Yoshi Herman today, who is the founder of The Mill Media Company. It started as a lockdown project in Manchester five years ago, where he was writing a newsletter about local news in Manchester.

1:08But it has since expanded to Sheffield, Birmingham, Liverpool and London as well now. I joke when he came on the show a few years ago, it became the most expensive podcast I've ever recorded because at the end of it, I mentioned to him that if he ever was going to raise investment, investment I would be delighted to back him so I'm now a small angel investor in it. So it's great to get him back talk about the future of media and talk about kind of like community and so on which as you'll be hearing about later we have launched our new Jimmy's Jobs backstage pass which you can get much greater access to the show and more understanding of what we're doing behind the scenes but we'll get into that a bit more later.

1:47This episode was also powered by LinkedIn Thanks very much for listening. And on to today's episode. Make sure you subscribe so we can continue to get bigger and bigger guests.

2:01This episode is powered by LinkedIn. More on them later. Yoshi, welcome to Jimmy's Jobs of the Future. Thanks very much. The founder of Mill Media. You last came on the show like three years ago. You just sort of opened in three cities. give us a sense of the scale now and we should also say that uh i joke about the last interview with you being the most expensive one i ever did because at the end of it i said let me know if you do ever raise some money because i'd be happy to put some in so we should say i am also now an investor as well so which i very much appreciate yeah well you do write great investor notes actually like i do i do sort of um enjoy them but yeah give us an update on the sort of size and scale of where you're at so i think the last time we spoke was during the pandemic so it was or just after yeah it was certainly remote yes the way we did it so since then at that time we had operations in manchester and we had quite nascent new operations in sheffield and liverpool and since then we have expanded to london glasgow and birmingham and those new cities are doing really well and so we now have 20 journalists across the country um and most of those are writers and then we have a core team of editors as well um and there are now 180 000 people who are signed up to get our sort of journalism for free and there are close to 12 000 people who are signed up to pay for it so it's kind of um it's gone from being something that i started in manchester as a personal project sort of an experiment and an experiment to see whether the kind of journalism that i think is missing in the uk more narrative journalism more long-form journalism more in-depth whether that could work it's now really grown into something where i think we've got evidence that a lot of people do want that kind of thing and that they enjoy it and we think there's a market for this in all of these cities.

3:48And there's also a sort of market for journalists. Like a lot of journalists want to do this kind of work. Readers really want it. That's really what we're trying to achieve. And how has this growth sort of been in terms of that 180 ,000? Are you seeing the sort of compounding effects of it? I would say that as we get bigger it gets a little bit easier to grow that that that that number because we just know how to do things better we're probably a bit better at social media than we used to be yeah I find now that when we launched in a new city there were like hundreds of people who already know about us from other cities who will start to promote us already when we launched in Birmingham I very much noticed that some of our Manchester and Sheffield readers who are from Birmingham or who work in Birmingham were kind of already like posting on social media about it so it's almost like the waitrose effect people get really excited yeah people get really excited and so that's that's been hugely helpful because when i started out in manchester that you know i had no brand i had no backstory and i think like it you know you have to persuade people to get on board with a totally new thing now when we're launching in new places i think there are a lot of people who are like i like what media mill media do i've heard about their stories i might have read an investigation into this or that and i'm pleased that they're launching in this city so that's been helpful it's still a hard thing to do but it feels a little bit different and how have you found London because it was I re-listened to our episode and it was interesting because we discussed it but it seemed like yeah it was even before sort of a twinkle in your eye really yeah what did I say about London you were like you weren't sure about it at some point but somebody had asked you the day before about it as well and so on so that was your kind of thing and like yeah now fully staffed up and kind of going yeah we've got a great team in London now and we've got a great publication the londoner which is growing really really nicely so for the past few months the biggest growth we've had in the company has come from london i would say at the start in london i actually found it quite difficult the first few months yeah um we we put a job ad out in london we said we want staff writers and we want an editor and we didn't find the right editor but we found some staff writers so i hired them and they're very good people who've got great cvs but i think because i wasn't in london you know i still live in manchester and we didn't have an editor in London, I think it took us a while to work out what should we be doing?

6:10London's different to the other cities. You need a different type of story. I think the reason we've been successful in the past few months, growing much faster, stories being shared by all sorts of people like Jay Rayner and whatever, investigations having a huge impact. I think it's because the people who are running it, principally Hannah and Andrew, they have worked out what readers in London really want. And we have a nice mix now of investigative stuff, softer feature writing, kind of magazine feature writing, narrative stuff, and some kind of more explainery things. And that mix seems to work really well.

6:43And we've done some stories in London in the past few months that make me think, wow, like if we can carry on on that trajectory, we're going to have a very big number and we'll have a very big team. So I'd say London was a real challenge at the start and it's sort of a year later, it feels like it's starting to really pay off. and you had that particular story about the sort of night time jobs right that really took off I mean I read it like yeah it seems to have done really well that yeah that's a that's an example of a story where I wouldn't have expected that to have a huge public response but we went and interviewed and photographed people who get up in London between you know get the bus between 3am and 5am right so they're people who are working as cleaners they're people who are working in jobs where they have to start at 5am.

7:29And it got a huge response on Instagram. A million people viewed this Instagram post and it sort of felt like, okay, that's another just little signal. People like those stories about the hidden London, etc. So that's just been another thing we've learned along the way. Yeah. And there's quite a lot of interesting stuff happening in London, right? With the demise of the evening standard, sort of what Jim Watson's London-centric, and we talk about Times investing more in it as well. But it does seem quite an interesting sort of microcosm of it. Well, I think with the Standard falling away, I mean, I used to work for Evening Standard, as you know, but the Standard used to have a very large team.

8:06It printed newspaper every day. It was a pretty influential organ in London. And about a year and a half ago, the Standard went down to a weekly edition. They've lost a lot of staff over the past, I don't know, five years. I used to be one of eight feature writers on Evening Standard, and I think there might now be sort of one. So I think because the Evening Standard fell away in such an amazing city like London, inevitably a lot of people, including me, including Jim, including there was a great newsletter called London Spy. Dave Hill's been writing about London on his blog really well. There are several others who are trying to fill the gap.

8:41And now maybe none of those indie titles is ever going to be the size of the Evening Standard. Like I'd be surprised if there's like 150 journalist team in the near future. but I think Londoners feel like they've lost something not just with the decline of Evening Standard but with the decline of quality journalism about London generally and there are a lot of people who want some sort of solution and it's possible that the kind of people who read The Londoner might be slightly different to the kind of people who read Jim's newsletter or Dave's outfit or London's spy or some of these other options but I think what this kind of big surge of independent media will do is it will solve different problems for different people And obviously, you know, everyone who's doing it wants to be really big and wants to have a huge team, etc.

9:24But it's a city of 9 million people or 8 million people. I think there are a lot of opportunities for people to do good stuff in London. Definitely. And what, just there was something interesting you said there about you were able to hire staff writers but not an editor. Just explain what the difference of those. Are they not, you know, are they not as transferable to an office like me? It's hard to hire editors when you're a media company. I think what we're trying to do is quite specific. We really focus on narrative journalism, journalism where you feel like you're being immersed in the story.

9:58And there's not as strong a tradition of that in the UK as there in the US. In the US, you have a lot of magazines, The New Yorker and The Atlantic and NYMAG, that do that kind of stuff. And I don't think there's as much of a tradition here. If you think of our main magazines, they tend to be more like Current Affairs, Analysis, The Spectator and New Statesman, et cetera. so I think I like bringing in journalists who can train up to do this kind of writing it's harder to bring in an editor who's just totally ready to go so we've tended to find I think when we put an ad out for the London role we got like 270 applications for the writing roles or something and we might have got 50 for the editor ones but it's tougher to find the editors that's what I found I can imagine that and there was also something interesting that you said on that podcast as well which was that you um you aim to be hundreds of people one day across the country so like what what is your sort of now five years in what's your kind of growth plans yeah that's a really good question I mean I think I probably only think a year or two ahead you know so I think like I guess when I started out I thought okay I've got I'm on my own you know I didn't start with a big team or lots of investors or anything I really started on my own I was writing a newsletter just me and I think my goal at that point was I want to have a tiny team I want to have like a couple of other people in an office and within a year that's what we had and that was all funded by subscriptions and then when we raised a bit of money from from investors a series of extremely extremely knowledgeable and wise individuals at that point I thought well there are we get all these emails from journalists across the country who would like to do it in Birmingham or in in Sheffield or in, maybe we can now start to do it in some of these places that other people want to do it.

11:47So it's after we raised the money that we were able to go to Birmingham. And so I just think of the next challenge. We get these emails all the time saying, would you ever do it in this place? Would you ever do it in this place? And we actually meet people in the office quite often who've got an interest in that. And then, I don't know, the next one we'll decide, we'll decide, okay, that's the right place to do it. But I think, I see the vast majority of our growth not being going to new cities. I see the vast majority of our growth fulfilling our potential in our cities. I mean, Manchester is an incredibly successful, fast-growing place.

12:18We think we've got a great brand there. I think we break the best stories in Manchester. Our investigations in Manchester are brilliant. They win awards, but there's a lot more we could do. If we had double the size of the reporting team and the editing team, there's a lot more we could do. We should have tens of thousands of people in Manchester who are paying us. So I think there's a huge amount of growth. Where are you at now in Manchester? So we've got 3 ,500 paying in Manchester. And they pay a good subscription price. It's not like a cheap product. But I think that there are a lot of other people who could be paying us if we were broadening out and doing more marketing.

12:54Next week we're doing a print edition that's going out to 50 ,000 people in Manchester. So I think we're probably pushing on marketing a bit more than we were before. Long term, yeah, I'd obviously love to have hundreds of people doing this. I think there's a huge demand for more in-depth journalism in this country that isn't hugely politically partisan, isn't just about news snippets, but gives you the kind of things that really make you understand what the story is really about. And so I think if we're clever with our marketing and we do the journalism well, we can get to that point. How are you distributing the 50 ,000 copies?

13:29We've got a series of local companies with vans going door to door, giving them out. And we've got our team going to stations. We've got, I think our head of ops is going to get her brother and his mates in the Christmas holidays to be distributing them. So it'll be all hands on deck. Yeah, yeah. That'll be quite fun. Yeah. And how has your job kind of changed with it all? Because LinkedIn has this kind of like fascinating bit of research which says that basically a founder feels like they're doing five jobs, right? And I was intrigued to get your thoughts on this. So it's sales, hiring, brand strategy, ops, and then the actual kind of like day job of journalism.

14:10Yeah. Like how does that sort of tally with your experience and how has your job changed in the five years? I mean, it definitely tallys with my experience. I suppose if I was doing a role in a large media company, I would have a focus, wouldn't I? I wouldn't be focusing on all those different things. So it's definitely true that that's how it feels. I think it goes beyond that, though. I think it also applies to not just your senior people, but sort of everyone. So when we're hiring, we're actually thinking like, not only are you going to be a good journalist or are you going to be a good editor, but are you going to be able to like do a bit of social media?

14:42Are you going to be like good at like writing like advertising copy that's going to sell subscriptions? Are you going to be someone who's going to deal well with our community? Like we like people who are going to like answer the comments well. And like we have a huge community focus. we have people our journalists have to be able to go to our events and talk about their stories in front of a audience and engage people and be warm and and and build a bit of a kind of local movement around what we're doing so we are kind of looking for people who are not just generalists but like a very good a whole bunch of different things which is actually obviously it's hard to find you know yeah and you know when i started my career i was on the evening stand and my job was to write features you know i wrote one or two features a week our team they really have to think about a lot more than that you know they have to talk to readers and they have to do a bit of marketing and they have to do a bit of strategy and they have to do a bit of editing on top of their writing and there's just a lot of things so I think you know in a company like ours that piece of research you just mentioned that kind of applies to a lot of people yeah and how have you found hiring and how many people do you have now so you've got 20 writers what what's on the sort of non-journalist side?

15:47It's 20 journalists. 20 journalists. And a couple of commercial people on top of that. Yeah. And of the journalists, you're talking about 14 writers and the rest are editors. So that's how we break down. With the hiring, a certain amount of it is kind of like people who read our newsletters and who already really love the journalism and want to apply. A certain part of it is that. A certain part of it is kind of getting various people on Twitter to share it and mention it and that kind of thing or an act. LinkedIn is obviously a big part of it. As we are talking about LinkedIn, I wanted to mention they have partnered with us on this episode.

16:25They have just released some interesting new research on small businesses in 2025. A lot of it feels like it could have been written with founders like Yoshi in mind. One stat that really jumped out at me was that people in small businesses are growing their online networks faster than those in bigger companies. I've often said that small businesses could be the ones to gain the most from AI and the report states that already 60 % of small businesses say that AI is critical to their growth with adoption moving quicker than anyone expected. Back to the episode. I mean I've found with LinkedIn that it's the place where we kind of market the company you know because each of our individual brands in our cities the Mill in Manchester, the Tribune in Sheffield, the Dispatch in Birmingham, sign up if you're in any of those cities.

17:09Those are city journalism brands. Whereas the brand of Mill Media, the company, that's a company brand. And I find basically we try to build that brand on LinkedIn. We talk about the awards we're being nominated for. We talk about the people who are joining the company. We talk about the kind of milestones. And if we get to 10 ,000 paying subscribers, we talk about it on LinkedIn. So we try to use LinkedIn as the place where we kind of build up like the identity of the company as a corporate entity. rather than the individual city brands. They more do their marketing via Blue Sky and Instagram and the traditional social networks.

17:47Yeah, so you're sort of doing the umbrella bit of it there, which is interesting. Because it is one of these things, isn't it, where you've got to be going on about how many Instagram followers you've got or whatever doesn't necessarily actually translate that well to other platforms or whatever. So it's quite interesting that you're sort of doing it with that. And different platforms, I think, convert to an email newsletter much better than others. And you kind of almost have to hustle to get people from an Instagram account to an email news list. If you think of our funnel, it's like people might hear about us via a video on Instagram.

18:20Then they might follow us on Instagram. Then they'll see an Instagram story where we link to a particular story. They'll join off for an email list. Then they'll become a paying member. So you have to fight quite hard to get people to come down the funnel to enjoy your stuff. and then to convert. But I think that's the thing we've tried to learn and tried to get better at. And how are you, when you're hiring people, what are you trying to sort of assess for? And have the skills and the personalities changed a bit from sort of being two, three people now at 20? I think the thing I've realised in the past couple of years is that I care a lot about character.

18:55You know, like in the early days, I think you almost got the good characters by chance because they were the only people attracted to come and join a tiny thing. The people who wanted to take a risk on you were the right characters. You may have noticed we've been doing something different recently. From our budget live stream to the episode where I sat down with the producers, we've been experimenting with new formats that you've been asking for. We want to do much more of that in 2026. But truthfully, those episodes don't quite perform like some of our blockbuster ones with Prime Ministers or Business Titans.

19:27Even though amongst our core fans, they're often your favourite. So in early 2026, we're giving you the opportunity to be even more involved with the show. And we are launching Jimmy's Jobs backstage. The waitlist is now open. And if you pledge your annual support, we'll etch your name into our brand new studio. We'll be able to bring you more into the show by listening to your guest suggestions and your questions that you have for them. And there'll also be more live shows next year, which you'll get early access to. If you or someone you know are a fan of this new way of doing media, check out the show notes to see how to join us backstage or give it as a Christmas gift.

20:08And hey, you might even be able to put it through your learning and development budget. See you backstage. Now back to the episode. Sort of self-selecting a bit. Yeah, but I think that now when we're hiring, I spend quite a lot of time thinking, like, is this the kind of person who when there's a difficult moment, they will hang tough? You know, are they a tough individual? Like, will they be able to cope with stress? Will they be able to cope with people trying to intimidate them? You know, like quite a lot when you're doing journalism, people are trying to stop you doing a story or they're legally threatening you.

20:41Or maybe they don't want to speak to you about something that yesterday they did speak to you about. and you have to be quite tough and you have to be quite, you know, you have to be quite kind of committed to the final result. And I think there are lots of really good journalists who wouldn't necessarily be like a character fit for what we're trying to do. And, you know, from you running your company, like you try and have people around you who are going to compliment you. Yeah. And I find I work best with people who have this kind of team attitude, who are very locked in, who have incredibly high standards, who don't mind being pushed, who like listening.

21:17Because again, there are great people who are very good at what they do, but they don't really listen that much and they think they've kind of reached the level. That's obviously not going to work for me, especially when you're trying to do something quite distinctive. So I think about those kind of traits a lot. And how do you assess for character in interviews? I think you listen out for what people are saying that they don't quite realise they're saying. When I did an interview this morning, actually, and people say things, you know, you ask someone a question and then they don't answer the thing you asked about.

21:52They answer a slightly different thing. Sometimes they do that because they want to burnish their ego or they want to show off their knowledge of your company. Sometimes it's kind of very well-meaning. Oh, I read this thing on the mail, this thing on the mail. But if you've asked about something else, then you immediately have the impression, I think, this is someone who, when you're doing edits with them, won't listen. And then the next time they write a story, it won't be any better. The most frustrating thing is when you hire people and they don't improve, you know, because you need massive improvement, obviously.

22:19I need to improve, but everyone needs to improve. And so I'm listening out for people who actually listen. You know, are they taking in the information? Are they giving a good answer? I don't like things, people who are like super long-winded in interviews, because it's kind of like, well, that's going to be annoying, isn't it? That's going to be an incredibly irritating situation. I want, you know, concise answers, thoughtful people, a bit of challenge sometimes, people who think you know for themselves i listen out way more in interviews now like i listen out for the little traits and i try to think would that be something that we want you know yeah yeah yeah i think that uh yeah it's really interesting in terms of like listening on the answers and i i'm always talking about massive skill of future brevity right like it's one thing that ai is not helping with like it's just making people write really long posts really long yeah stuff needlessly yeah it's like getting to something yeah it's the old tabloid journalism right yeah getting to the point quickly yeah um now i do want to talk about ai but i was going to ask you rather than sort of about the sort of writing side of it whether you've been using it much with mill media as a kind of business and sort of on that side of things rather than the writing side have you been using it much so I think we use it a little bit for research so we'll use like chat GPT a little bit when it's like we're writing a story about this thing and we'll see what it can surface and we'll see how that compares to what we've surfaced I won't normally get the reporters to do that but as an editor preparing to do an edit I'll sometimes do a search give me a briefing on this with all the links whatever and then I'll compare that to kind of what the writers come up with in the story and occasionally that means I'll be able to say well there's this think tank who did this report and this thing that you didn't get, you know.

24:01So I find it really useful for that. We keep a real firewall between anything like that and the writing process, though. Because I think that, you know, I think over the next few years, more and more of what people read will be AI-generated, won't it? I mean, obviously, you can already feel that some of people's posts on different social networks are AI-generated. You can already tell that some of the journalism you read in, you know, various digital sites feels AI-generated. I know a lot of financial news has become quite AI-generated. And I think that that will create a demand for more human writing and more human journalism and more human connection.

24:37And I would rather be at the human end of it. I think there was an interesting argument made in a business newsletter that I read recently, the Stratechery newsletter. Do you read that? Oh, yeah, yeah, yeah. Ben Thompson. Yeah, I've been reading it for ages. He basically made an argument that there's this epochal change happening in media and how we consume content. similar to kind of the Gutenberg press, similar to the arrival of the internet. And he basically said, a very large proportion of what we consume in a few years' time is going to be AI generated. And the thing that AIs won't be good at is creating community.

25:14Why? Because the vast majority of what we consume will be made just for us, right? In the internet age, things were made for millions of people. In the print age, things were made for 10 ,000, 50 ,000 people. But suddenly, the thing that we're reading is made just for us, which means that you can't talk to anyone about it. It doesn't create community. It's not like we all watched Celebrity Traitors and then we can talk about it. I was at dinner last night talking about Celebrity Traitors. Why is Joe Marler so good and why are all the supposedly clever people so bad? But that's only because we watched the same thing.

25:45All the information we're going to be getting from AI will be tailored to us. And so Ben Thompson makes the argument that they will suddenly create a huge area, like area, a huge sort of room for community-based media. Journalism that feels human, where lots of people consume the same thing, where they then commune around it, they talk around it, which I think is particularly important in local. So I'd like to be at the community end of it, where 20 ,000 people have just read the same thing and they talk about it, because I know that a lot of the other things they've read that day, especially in a couple of years' time, will be tailored just for them and will offer no ability to commune or to text anyone else.

26:23and I think that's like going to be a very rich part of the media ecosystem. Eliza Philby who's been on the show Generational Historian was telling me that there was some ladies who were sort of brunching the other day I think they were all mums and so on and they were they were they sort of read her substat kind of like every week and sort of partly discuss that which I found kind of fascinating yeah and it's yeah that sort of community aspect is going to be it's going to be really interesting because you've been doing a few live events and stuff as well right to kind of drive a bit more of that yeah definitely and we tend to do them less in a kind of sell loads of tickets and make money from it and more in a kind of get 100 people in the room who really like this publication yeah so we had one for our fifth year birthday on the mill and about you know 100 people were there and we booked out a bar in manchester and i got all of my team on stage and they all got up to speak about one story that they'd done over the past five years we had one from 2020 one from 21 and the people in the room loved it because they had read those stories generally they'd read those stories and now they were hearing from the person who wrote the story reflecting maybe two years later one year later and whenever i go to our mill member events i always feel like people quote stories at me they're like i read this i read that it's literally like because we've all read this thing in common we have something in common so you see people at the bar talking who don't know each other a lot of people come on their own to these events yeah but they meet other people there because it's very easy to be like what's your favorite mill story you know it's almost like So I think that's a great example of that Ben Thompson point, which is like having a communal experience consuming one thing, especially if it feels very human made, can really like allow people to create community.

28:01We're going to be launching our community soon, aren't we, Sonny? We've been banging on about it for absolutely ages, but maybe if I commit to it now, a public finance podcast will actually get the rails sorted for it. Let's do it. Exactly. But the main thing that we've sort of struggled with is like, it's just where do you do it? like is it Substack, is it Patreon, etc. Hopefully by the time this goes out I'll be able to do a voiceover because we'll know where it goes. But I do think it's interesting on that sort of local side. It makes me think about some of the hyper local ones as well like sort of, you know, there's like Balam Newsie and Tooting Newsie and these types of things that I don't think do that type of thing but actually you would be able to sort of drive people.

28:44Yeah, and people like it. People like having connections over stuff that they care about. I feel like people feel probably less physically connected to the places they live now, you know. People move more often, particularly professional people, they move more often. People don't live near their parents anywhere near as much as they used to. I mean, obviously over the past, like, 100 years, you know, people have stopped living next to the same person for 50 years and in the same house as their parents, et cetera. So I think when you give people local chances to kind of get to know each other again and reconnect with the place that they live, people really like that.

29:15um now i'm going to try and ask you the question again about ai because we've just spoken about the previous question but have you but i i found it quite useful as a sort of like almost crazy icon like business coach and stuff like that i mean have you found it helpful as a founder in that side of things i found it helpful when i was walking around pompeii and i asked it questions about okay i'm in the amphitheater what would you know my my my wife hated this right we both had a headphone in and I was saying like so what happened in this amphitheater and they'd be like the gladiators came down and the lions came down I used it in that way I don't know if I used it that much as a founder but yeah actually I think I have because you know there are these questions you know you were involved in a fundraising round that we did you know you've got these questions okay so does EIS relief apply if a company's four years old yes it does whatever and obviously I could go on all the different websites to read this but I kind of I like it when it comes to summarizing information that's clearly already out there.

30:13There's a million web pages that say how the rules work and it summarizes. I think it's really good for that. It definitely saves me a lot of time. I have a lot of confidence in it for that kind of stuff. I really lose confidence in it when you're asking questions about stuff where there isn't a lot of reporting already because it starts to sometimes sort of fill in the gaps, et cetera. Yeah, yeah, it's going to be a massive part of how a lot of companies operate, I think. Here's a random question for you, but you've just mentioned the amphitheatre, which made me think of it, because if I could go back in time for 24 hours in history, to any moment, anywhere in the world, I think I'd pick the amphitheatre for the day.

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30:50Where would you choose? I think I might do medieval London, or somewhere in medieval Europe at least. I'd just love to see what's going on. Renaissance kind of? Yeah, like Fraser Nelson was saying recently in one of his substats, or someone was that people went around markets carrying swords and stuff. It was really violent apparently. So obviously I'd want to be safe. But I'd love to see what was going on. A lot of animals going through the city centre. Romans would be cool too but I think the medieval thing. When London Bridge had... When it had all the houses on it. Exactly. Every bridge apparently was basically made of houses.

31:29I'd love that. Yeah, yeah. You know, 14, 15. Wars of the Roses. That's what I'd probably go for. without being killed in a grisly way. No, I always think it's an interesting... There's probably a podcast series in it. Yeah. But 1920s New York as well is always one. That'd be good. That'd be good. I think about jazz kind of bar as well. Yeah. So, I wanted to chat to you a bit as well about personal brand and the way that you kind of see that. And I suppose I'm asking two sort of separate questions here. of A, there's the personal brand of you as the founder, but then there's also how much of modern-day journalism is about a journalist having a personal brand as well?

32:17I think that bit can be overstated. It's sort of a kind of like a conventional thing that people say that nowadays you have to have a brand. I don't think you do. I mean, some of our journalists post a lot on social media and have a bit of a profile, and some really don't. Some of them don't have social media or not meaningful social media. And, you know, I'll be tagging a story and say, who, what's your Twitter handle? And they, you know, they have a very anonymous one that no one follows. I think that's totally fine. I mean, I think that as a company founder, it's really helpful to have a profile.

32:48Yeah. And it's not just because of your sponsors here, but I do post on LinkedIn about once a week, which I didn't used to. Yeah. Because I want to get certain messages across about what we do. and I find that it's a lot easier to hire good people and a lot easier to kind of find good advertising partners and a lot easier to make the progress that we want to make if I've made the case for the company publicly. So I think, you know, doing that is important for me as a founder and I think it can be helpful for journalists to post a lot. But ultimately, what the readers really want is great writing and great journalism and stuff that tells them stuff they didn't already know and people can deliver that if they've got no social media profile.

33:30I think if you're an introverted young person who wants to become a journalist, you should not be put off because you've seen all these people saying, oh, you have to be an influencer. You absolutely don't. That's a good point, actually. I think you're right. Social media can end up sort of... It fills the amount of space that you give it as well. So it can be very easy to spend a lot of time on this. But you do kind of use LinkedIn quite a lot, actually. like you don't really use it for the is that why I've been chosen for this episode they were very excited when we got you on, they were like oh we love him, love the way he uses it right and it was but I think it's interesting because you're right that you don't really sort of post about the sort of journalism so much on there you post about occasional big story or whatever but actually it's more about the kind of business side which I do think, I think part of the reason that people really buy into what you're doing is it goes to that importance of local journalism and people are interested in the business model that you're kind of building, right?

34:28I think they are. I think people also like hope, don't they? They like hopeful stories. I think if you're building something that is seemingly having some success and people want there to be some positive stories, don't they? There's a lot of negativity at the moment. There's a lot of things that are not working in the country and in the economy. And I think, you know, in journalism, we've had sort of 25 years now, kind of a financial setbacks, you know, particularly in local journalism. I mean, the business model for local journalism has really collapsed. So when people see something hopeful, I think they like it.

35:02But, you know, when it comes to posting, I sometimes post about, you know, we recently had Cameron Barr, who used to be senior managing editor of The Washington Post. When he joined as our investigations editor, that really fired people up on LinkedIn and other social media because they were like, this is great. Someone who's got that level of experience, like this guy's overseen 13 Pulitzer Prize winning investigations in America. he is joining the fray. He's getting inside the ring in a cause that really matters. That fires people up. People like that. When people threaten us with litigation and they say they're going to sue us, I post about it on social media because people want to see, I think, a media company that fights its corner, doesn't give in, and that take risks to expose stuff that's important.

35:48So, you know, I find that, like, a lot... I wouldn't sort of post on social media every day, But I think that I've kind of done this thing on LinkedIn of trying to tell the story as we go along. Try to be as open as possible about what's happening. And I find that people like following that. They enjoy that. Tell us about the hiring of Cameron because it was quite a sort of by chance story. It was actually. It was. I was invited to a conference in Poland in Krakow. and my wife actually said, what are you excited about at this conference? Because I'd taken her to go around Krakow. And she said, what are you excited about?

36:28And I said, well, obviously I'm looking forward to giving a talk, etc. But the person I most want to meet is a guy called Marty Baron, who is the ex-editor of the Washington Post. I think they call it executive editor in America. We would just call it editor-in-chief. And he was a sort of legendary editorial figure who a lot of people will know from the film. spotlight you know because he oversaw that investigation at the boston globe into into the catholic church and so i really wanted to meet marty baron and the thing i really wanted to ask him was if you were building an investigations team in a smaller company like ours how would you go about it like what kind of person would you have leading it because we over the past couple of years have sort of built up a bit of a muscle for investigative journalism like we've had some we've had some stories i've done really well we've had stories that have you know led to the the resignation of Andy Burnham's advisor, Sasha Lord.

37:17We had a story about a collapsed charity group in Liverpool that was shortlisted for the Private Eye Paul Foote Award. So I felt like we had momentum, and I felt like we had young journalists who were good at this kind of work, and I wanted to see how do we go from there to consistently brilliant investigative journalism. And I said, when I got introduced to Marty at that conference in Poland, I said, you know, how would you do this? and he said as chance would have it my best editor has just moved to the uk or is now living in the uk and i said who is it and he said it's a guy called cameron bar and i'd heard of cameron bar because he appears in a lot of the kind of journalism u.s journalism books he was involved in a lot of the big investigations snowden trump etc and and so i emailed cameron i mean marty gave him his email i emailed him from that polish conference and i said would you be up for going for lunch and he said yes and it turns out he wasn't just in England he was in the Lake District which is like a hour and a half commute from Manchester so he comes in for lunch and we chatted and I basically said you know any advice you can give me would be amazing and he actually said well I think I can actually help you more than that so he's you know we talked for a while and he started helping out and now he's our our first investigations editor and having someone of that level of experience who's been in this industry for for decades and who's overseen some of the biggest stories in the US in recent years has been a real shot in the arm like it's there's a lot that my team are learning from him and I'm learning from him and it's just fun to have someone on the team who's got that kind of experience so what do they sort of bring I'm going massively that's what I smile it's like we just perhaps like that here but like what does somebody like that sort of bring he he sort of brings a level of calm in a way you know when you're being threatened i mean when you're doing investigative investigative journalism you get threatened a lot yeah but by people who are serious and by people who are not you know you have to work out who is who's bluffing etc and my approach has always just tried to be as stay as calm as possible it's easy to panic it's easy to throw the toys out the pram it's people you know people are trying to pressure you to take down stories to change headlines to all the rest of it and my thing has always been try to just hang tight and i think having someone on the team like cameron is like you've got another voice on the team who's just like i'm gonna figure this out i'm gonna work it out i've had millions of these before i've been sued before i've had you know also all these threats before and so he just injects a level of calm and confidence into the whole team there are a lot of people who are working on their first or second investigation after they join us.

39:53A lot of our, you know, really amazing investid journalism is done by people in their 20s, you know. And so to have someone there who can oversee a story and say, this is the right way to go, this isn't. He has that kind of mind where it's like, there are always five paths you can follow through the woods on a story, and he knows you should follow this one. And you save a lot of time by not going down the other four, and then coming back. So that I really appreciate. And and you know having a sounding board but you know we've got a we've got a strong senior team now moya lothy mclean's joined us as a managing editor he's our investigations editor daniel's our sort of head of strategy and a senior editor um we've got um we've got several other great senior editors on top so there's a really strong team there now of people who who know what to do in in difficult moments and that's i think that's what you want and how do you this is a very niche question but like how do you organize the weeks right like do you have like a kind of stand-up with sort of all the cities etc how does that sort of yeah how do you kind of work as a team so monday morning we have a team where everyone's on it across the whole country and we talk about some stories that we think have done well and we ask why yeah we do some updates um we try to talk about what's coming up in the week and then really for the remainder of the week the teams operate more as teams in each city you know the londoner team will work on the londoner stories and the the bell team will work on the stories in glasgow etc and then on a friday we have another morning meeting to try and pull all the threads together again okay saturday is kind of our big day of publishing because our weekend reads that we publish on saturday they are kind of the stories that tend to get the most attention so that friday meeting is kind of like where are these stories at when are they being filed when are they being edited have the lawyers seen them that kind of and then the rest of the time I'm just sort of calling people up a lot saying how's this thing going, how's that thing going Cameron's overseeing the investigative stories Moy is overseeing various other stories we've got an amazing editor in London Hannah who is very good at editing the Londoner but also is a very very good culture editor, we've got a guy called Jack Walton who's like a fantastic editor but also kind of a senior writer who kind of pulls together great stories across the different cities so I've just tried to find people who are very good at a specific thing and then through the week try and get them on the right bit of work you know so a good week will be like people are working on the thing that they should be working on the thing they're good at and like a bad week would be like i haven't assigned things right i'm you know so so much of it is like i think trying to get people on the things they're really good at rather than you're going to do a bit of everything so yeah totally you also have this thing in terms of like productivity and so on of where you generally only take audio calls right and it's something that i have tried to kind of take because I noticed that when you and I speak it will be for 8, 12 minutes or maybe 17.

42:47It's not 30 minutes of Zoom call. I presume that's why. Much as we do like talking to each other. Yeah. The video call thing is slightly odd isn't it? It's slightly odd that it's become so ubiquitous. So for an all company call where you want the company to feel like a company even though they're dispersed across the country I think video is good. You want to see each other you can see people kind of laughing around joking that's nice but i think when someone just wants to do an update you know when i'm calling cameron about an investigation last night i'm saying are we sure on this you know or whatever that's a that's an audio i think mostly it should be an it should be an audio call and like you know you want to be moving around when you're on a phone sometimes and like you don't want to it's this saltifying thing of like you want to sit down for a half an hour slot i got onto a call with an academic you know a while ago and he's and it was video call obviously and he started the call by saying here are the things we're going to try and cover in today's call here are the things we're going to try do you have any questions about today's call as if it was like you know as if we had some huge sort of agenda you know yeah it's like come on there are two things we need to talk about they're quite brief if you'd called me on the on the phone we'd been through them by now yeah but it's like there's some kind of pomp and ceremony that has to happen in a video call are we all here have we got this what's on the agenda No, it's like, come on, you know, life's too short.

44:07Definitely. I can see that clip doing really well on LinkedIn. That's why I was laughing to myself. And one sort of final question, because one of the things that we do like talking about is sort of like grand theories of media and kind of what's happening in the kind of like wider landscape as well. One of the things I was thinking about just as we were doing this was quite a lot of our sort of prominent journalists in the UK have left to go to America in the last sort of year or two. So it's like Harry Cole at The Sun, Katie Balls, Kate Andrews, Jack Blanchard at Politico. Just quite a lot of people heading over that way.

44:47And I'm sure there's a few more that I've forgotten as well. But why do you think that is? What is that? Well, I think there's a perception among UK media companies that there is a gap to fill in the US. that there are people in the US who feel disenfranchised with the major networks or the major media companies and that the partisanship of the US has alienated some people, a large number of people, let's say tens of millions who want something a bit more straight down the line. So I think the BBC has seen an opportunity in America in the past 10 years and has been very successful in becoming a very trusted outlet there.

45:23The Guardian has become very successful in becoming an outlet for a specific type of person and I know that places like the Times and the Telegraph, they think there's an in there and I think people perceive that there's an inbuilt trust among Americans for British stories and British people. I think that is probably true to some extent but there will be plenty of British media companies who don't succeed in America, who get it wrong, who get the vibe wrong, who get the tone wrong, etc. But I think that's what's been behind it. There's also been some media companies who went to America, set up a team of 30 people writing a ton of content every day and then have pulled back because actually it wasn't working there.

46:04And it's a different market, you know. In the UK, there's the commercial market, you guys, et cetera. And then the Times and whatever. And then you've got the BBC. But in America, you've got, you don't have an enormous public broadcaster, you know, PBS, et cetera. You don't have a BBC equivalent, but you have a lot of media that's not funded for profitable ends, you know. Huge kind of, a guy who used to run a hedge fund who now puts a billion dollars into this and etc. And so it's really hard to compete. You're competing with people who are not trying to make a profit in many of these sectors, particularly in the right-wing media.

46:36So I think it's great that lots of British media companies are having a proper crack at America, but I'm sure most of them won't probably figure it out. Yeah, yeah, yeah. That's an interesting observation. Well, look, it's been brilliant having you back on. and this is the first time we met as well. I know. That's crazy. The leap of trust you've taken. I know.

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UK media is collapsing - and Joshi Herrmann, founder of The Manchester Mill, believes a completely new model is emerging to replace it.

Joshi returns to Jimmy’s Jobs to explain why legacy outlets are struggling, how AI will flood the internet with personalised content, and why local, narrative-led journalism might be the future of British media. He breaks down The Mill’s rapid expansion into cities like London, Birmingham and Glasgow, the realities of investigative reporting, and the pressures of running a modern newsroom.

We also discuss the rise of “community media”, the mistakes legacy players keep making, how AI can act as a founder’s secret weapon, and why the future of journalism might look more human - not less.

A must-watch for anyone interested in the future of news, tech, community or British culture.

00:00 Intro

01:37 Expanding to New Cities: Wins & Mistakes

04:06 Cracking London: Their Hardest Challenge

08:26 How Joshi Builds World-Class Reporting Teams

15:51 Community, Marketing & What Actually Works

22:12 AI’s Impact on Modern Journalism

23:05 The Coming Wave of AI-Generated Stories

23:47 Why Local Journalism Might Save Britain

25:02 The Human Connection Readers Still Want

25:44 Live Events & Bringing Readers Into the Room

28:10 AI as a Founder’s “Genius Business Coach”

29:31 What Historical Moments Would You Revisit?

30:56 Why Personal Branding Doesn’t Matter for Journalists

34:01 Hiring Top Talent: The Cameron Barr Story

39:39 Running a Distributed, Multi-City Newsroom

43:13 Why UK Journalists Are Flocking to the US

45:48 Final Thoughts & What’s Next for The Mill

**********

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