In short
Podcast Episode Summary: Jimmy's Jobs of the Future - Why Brands FAIL at Going Viral in 2026 | Rachel Allison
Episode Overview In this episode of "Jimmy's Jobs of the Future," host Jimmy McLoughlin interviews Rachel Allison, founder of the award-winning creative storytelling agency Axe and Saw. Rachel discusses the evolution of public relations (PR) in the digital age, the challenges brands face in creating viral content, and her insights on navigating the changing landscape of media and entrepreneurship.
Key Themes and Discussions
- Rachel's Journey to Founding Axe and Saw
- Transition from corporate agency life to entrepreneurship.
- Recognition of the need for authentic storytelling in PR.
- The first client was a well-known barber, Slider Cuts, which was pivotal for her learning and growth.
- Changing Landscape of Public Relations
- The shift from traditional PR (newspapers, broadcast) to a focus on public relationships.
- The importance of evolving storytelling methods to fit the digital-first economy.
- Brands must now think beyond one-dimensional narratives to engage audiences effectively.
- The Quest for Virality
- Definition of Viral: Rachel describes "viral" as a term that makes PR professionals physically ill when mentioned due to its elusive nature.
- Spotify Wrapped Effect: Highlights how brands can effectively use their own data to create engaging narratives, making them culturally relevant.
- The discussion emphasizes that true virality is rare and often unpredictable.
- The Role of AI in PR
- Potential for AI to enhance PR, but the industry is still figuring out its applications.
- Importance of using AI as a tool for drafting and brainstorming rather than relying solely on it.
- Cultural and Media Landscape
- The impact of celebrities, like the Beckhams, on public perception and narrative control.
- Discussion on the nostalgia of earlier media practices versus the current landscape of influencer-driven narratives.
- Rachel critiques the lack of a cohesive cultural identity in the UK today compared to previous eras.
- Advice for the Next Generation
- Emphasizes the importance of staying proactive and using available tools to carve out niche paths.
- Acknowledges the paradox of career opportunities being both easier and harder due to market saturation.
- Axe and Saw's Values
- Commitment to impactful storytelling that resonates emotionally.
- Emphasis on inclusivity and the representation of emerging voices rather than established figures.
- Core values include staying hungry, humble, and curious.
Key Takeaways
- Public Relations: The essence of PR is about managing public perception, which has now expanded beyond traditional media into a more interactive and engaged framework.
- Viral Content: Achieving virality is not guaranteed and is influenced by cultural relevance and unique storytelling.
- AI's Role: While AI presents opportunities for efficiency, PR professionals must be wary of over-reliance on technology and maintain a human touch in storytelling.
- Cultural Identity: The current UK cultural landscape lacks a unifying identity, highlighting a need for investment in creative arts to foster new movements.
- Future of Work: Career paths are evolving, and adaptability, along with the ability to navigate new tools, is essential for success in today's job market.
Conclusion Rachel Allison's insights provide a comprehensive view of the future of PR in a digital-centric world, emphasizing the need for authenticity, adaptability, and innovative storytelling. The episode encourages listeners to engage with the changing dynamics of media and branding as they navigate their own career paths.
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Contact Information
- To be a guest: hello@jobsofthefuture.co
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Credits
- Host / Exec Producer: Jimmy McLoughlin OBE
- Producer: Sunny Winter
- Junior Producer: Thuy Dong
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This markdown file serves as a detailed summary of the episode, outlining key discussions and insights shared by Rachel Allison while providing a structured format for easy reading and comprehension.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOThe Story Behind Axe and Soar
1:09 to 3:05
Discover the creative process behind Rachel's agency name and its significance.
“This episode is powered by LinkedIn Premium All-in-One.”
Starting the Agency during Lockdown
3:05 to 5:07
Rachel shares her journey of starting her agency during the pandemic and the challenges faced.
“what does acts and saw do we are a storytelling agency and we specialize in like earned organic and essentially like all the things that come alongside that.”
First Client and Learning Experience
5:07 to 7:25
Rachel discusses her first client and the valuable lessons learned from the experience.
“My first client was a barber who's really, I think, quite prolific in the barbering scene called Slider Cuts.”
The Evolution of PR
7:25 to 10:01
Understand how PR has changed over the years and what brands misunderstand.
“So I actually did PR as a degree, which is kind of wild, really.”
Impactful PR Campaigns
10:01 to 12:19
Rachel highlights notable PR campaigns and their cultural significance.
“I don't think you physically can unless you're just a one person, one client human.”
Shifts in Cultural Moments
12:19 to 14:00
Explore how cultural shifts impact branding and storytelling in PR.
The Evolution of Narrative Storytelling
14:00 to 15:00
Explore how personal branding and storytelling have transformed in PR.
“almost nostalgic to how they've done this PR run.”
The Role of Politicians in Media
15:00 to 16:40
Discuss the adaptation of politicians to modern media landscapes and their communication strategies.
“But I think it's funny because actually, yeah, they've got their own channels like that.”
Defining What Goes Viral
16:40 to 19:20
Understand the complexities and misconceptions about viral content in marketing.
“Like, she's way bigger out there, actually.”
Metrics and Measurement in Branding
19:20 to 22:40
Learn about the different metrics that brands use to measure success and engagement.
Show all 22 chapters
Challenges in the Agency World
22:40 to 25:40
Discuss the internal and external challenges faced by agencies in maintaining brand integrity.
“And now it's like, what does deep engagement look like?”
Values and Ethics in Agency Work
25:40 to 28:00
Explore the core values that drive agency work and the importance of empathy in branding.
“there's obviously a load of values that we all share.”
Agency Values and the Importance of Inclusion
28:00 to 29:00
Explore the core values and mission of the agency, focusing on inclusivity and deeper engagement with emerging talent.
“I think that we all really deeply care about like trying to move the dial, like actually a bit to our own detriment, like to the point of like, I'm like, we're even getting paid for this anymore, just like still going.”
The Role of Proactivity in Success
29:00 to 30:20
Discuss the significance of proactivity in personal and professional growth and the challenges of a lack of initiative.
AI's Impact on PR and Communication
30:20 to 32:00
Delve into how AI is perceived to change public relations, its advantages, and the challenges it presents.
“time i was like she's psycho but now i get it yeah yeah and also google we've got chat freaking GBT, you've got Gemino, I've got the old shebang.”
Navigating the Fears of New Technology
32:00 to 33:20
Examine the apprehensions surrounding AI while recognizing its potential to enhance productivity and creativity.
“It's when it's a bit of a sparring partner and a bit of a challenger to you.”
The Evolution of In-Person Events Post-COVID
33:20 to 35:00
Reflect on the resurgence of in-person events and how they can foster deeper brand connections.
“we actually evolved as a society to do way smarter things and it's not all doom and gloom.”
Building Trust: Lessons from Personal PR
37:00 to 38:40
Discuss the role of personal branding on platforms like LinkedIn, and how it can help establish trust and connections.
“I did it before it was cool because I think it's having a bit of a renaissance, okay?”
The Goal Hanger Project: A Case Study
38:40 to 40:20
Explore the exciting rebranding and marketing strategies behind the Goal Hanger project and its implications.
“One of my favourite terms, Sonny, was soft power.”
Rachel's Early Work Experiences
42:01 to 46:25
Rachel shares her diverse early job experiences and lessons learned.
“I feel like podcasting people, I started off in broadcast PR, which is a very, very odd niche of the world.”
Cultural Reflections on Britain
46:25 to 49:05
A discussion on the evolution of British culture and its identity.
“In that era, I think we had a really strong music system.”
The Decline of British Creative Edge
49:05 to 49:58
Exploring the decline in British creativity and the impact of K-pop.
“but they don't exactly look after us that well.”
Transcript
Automatic transcript. May contain errors.0:00Jimmy:We always recommend Shopify. It took us from an idea to a real business. We got set up, I think, in less than a day with very little effort. We could just focus on the supply chains and the product development. Shopify gives us the ability to customize without the complexity. We can change something without introducing fragility or having to pay a developer. We're Thirsty Turtle and we leveled up our business with Shopify.
0:25Rachel Allison:Start your free trial at shopify.com.au.
0:30Jimmy:In this year, over 10.000 electric vehicles are being used for Amazon-Lieferings in all Europe. For electric vehicles such as footballs for young kickers. I don't know. 10.000 electric vehicles and it will be more. Based on the planned vehicles of our delivery partners in the EU and Britain until the end of the year of 2026.
0:50Rachel Allison:Welcome to Jimmy's Jobs for the Future. Today's guest is Rachel from Accenture. I met her a year ago at the Sunday Times Entrepreneurs Summer Party and she was brilliant. We've stayed in touch since. I've been following her journey and it's really impressive and it's great to be able to get her on to today's show. Make sure you subscribe so we can continue to get bigger and bigger guests.
1:18Rachel Allison:This episode is powered by LinkedIn Premium All-in-One. More on them later in the show. Well, welcome to Jimmy's Jobs of the Future, Rachel.
1:25Jimmy:Thank you very much.
1:26Rachel Allison:Now, I want to ask you where the name Axe and Soar came from. Because I think that founders often go sort of really historical, like almost mythological terms, Nike, etc. Or they try and go really futuristic, etc. You've gone very medieval with your name. Why is that?
1:48Jimmy:Oh, that's good. um I didn't I don't know why I went medieval I think if I was to like embody the visual I had in my head which was everyone's sitting around a fire I think I'd come up out of a festival season I think so sitting around a fire in like a woodland and everyone exchanging stories and so I was thinking of what brings us back to that basic sentiment and feeling and emotion and I was like fire storytelling I wasn't really getting anywhere and then I went on a tangent for ages looking at like Jamaican words, so like an homage to my grandparents. And I also wasn't getting anywhere. Then I was like really cringe and started looking through Bob Marley lyrics.
2:31Jimmy:And there was one that I was like, okay, this is actually quite good, which was Small Axe. And I was like, this is good. The whole sentiment of the song was about like chopping things down and turning it into something else. And I was like, that's amazing. And I literally told everyone, I was like, that's an amazing name. literally that week alexander mcqueen came out with small acts productions and did a massive like media run and i was like i literally couldn't have picked worse timing and so i remixed it to being acts and saw because i like the movement ah there you go very good and so what does acts and saw do we are a storytelling agency and we specialize in like earned organic and essentially like all the things that come alongside that.
3:15Jimmy:So social, PR, digital, anything basically.
3:20Rachel Allison:When did you start?
3:24Jimmy:2021. So like we were still pandemicing, but we weren't like hardcore. We were like groups of six. If you were feeling cheeky, you know, that kind of vibe. But everyone was still quite anxious, I would say.
3:37Rachel Allison:What led to you starting it? What was the sort of trigger moment?
3:41Jimmy:To be honest, and I was actually thinking, like, how far back do I go on this? But I would say I wanted to have my own agency before I even knew what I was doing. And I tried to do it while I was, like, floating around at uni. And I just realised I didn't actually have a clue. Like, I was getting meetings with people that they were talking to about stuff. And I was like, I have a fucking clue. I'll talk about it. Are you allowed to swear? Yeah. Okay. And so then I, like, was like, I probably need to learn the systems before I start trying to talk a good game. really wise advice for myself and so then I went off and kind of did it all and in 2020 I was kind of getting itchy feet I was working at a big agency and I thought the one thing I don't love is working in a big agency like I don't care about internal bureaucracy I don't care about trying to shout the loudest internally for no reason like that is not my energy and so that was kind of driving me to be either like freelance do it myself or like go back to a small agency where I can actually like make things happen.
4:42Jimmy:And so I was just moaning. I was freelancing for a bit and I was moaning to all my friends and it was lockdown so they had a lot of me moaning because it's like going for those walks to just like get the air. And then they were all just like, why don't you just go and do it yourself because you keep talking about it. And it was very passive aggressive actually. It wasn't like encouraging like, you can do it babe. It was very passive aggressive. And I was like, all right, fine, I will. And then that was literally how it started.
5:06Rachel Allison:Who was your first client?
5:07Jimmy:My first client was a barber who's really, I think, quite prolific in the barbering scene called Slider Cuts. And I got him as a client because somebody I used to work with who I like ventured off and did some additional work outside of my job role as always. It's 2020 and there was lots of diversity and inclusion conversations. He suggested me to him as my first client. He was like, she's really good. Why don't you give her a go? and I actually think that was maybe the smartest first client I could have had because he is like a hardcore entrepreneur he is like I mean if you ever watch his Instagram or his videos he's always like at his barbershop at 5 a.m.
5:52Jimmy:he'll be like I'm gonna cut this guy's hair then I'm gonna run and pick up my daughter then I'm gonna run back and do this and then I'm going to fly to Dubai to do anti Joshua's hair and then I'm back and then I'm on the school run and actually like the reality of it not being glamorous was the like was almost eye-opening to me because he was so raw about how intense his life was I learned a lot
6:15Rachel Allison:just through osmosis working through him and you're now 15 people right yeah which is wild yeah absolutely but what do those people do I don't know what do you guys do does anyone know
6:28Jimmy:um no we everyone does different things like um some people are like director level so they're kind of like directing things so that I don't have like a full brain 24 7 um content management like anything that's kind of in our wheelhouse that needs to make things happen I would say
6:50Rachel Allison:so what's changing about PR right what isn't changing well exactly right because it used to be if I gave the view of when I sort of first started my career 15 years ago yeah it was get story in newspaper broadcasts essentially it was quite one-dimensional I agree with that right now you've got as you said content yeah you've got everything I'd like to kind of fill so what
7:18Jimmy:is and you're right in it building what what is changing about it like what are brands
7:23Rachel Allison:What's your experience misunderstanding about PR and the way it's evolving?
7:28Jimmy:So I actually did PR as a degree, which is kind of wild, really. But I didn't really know what else I wanted to do as a degree, and that was what it was. And I was like, I don't want to do English or history, it's too long, I'm not that serious about uni. Sorry, universities out there.
7:44Rachel Allison:Would you do it again now, if you were advised?
7:47Jimmy:I wouldn't do, I wouldn't, wait, hold on, let me think about what I'm saying. Like, I wouldn't do the degree expecting to be a PR expert is what you go into every degree thinking, don't you? You're like, right, if I do this one thing and it's obviously very streamlined into what I wanna do, then I will get a job. I don't think it's as, yeah, I don't think you get that experience from a degree. I think you get a lot of historical insights, which aren't always helpful. But like, I was in a year where they just used to do social media as a course, and I thought it was so boring. I just was like, it's loads of data.
8:22Jimmy:Don't care about it. This isn't why I've got into it. I came into PR to party, go to cool places, and the hills was my inspiration. It wasn't a really deeply thought through career plan. But to your question, what do brands need to understand about what PR is? I feel like PR, if I go back to my degree life, was about public relationships. And actually, that hasn't changed. but the medium in which it's delivered in is like the bit that's evolved. And I think PR to some extent have sold themselves short for so long by just making their understanding of their skillset being like, oh, the spin doctor or oh, I can get you into tabloid papers or whatever like people's like assumptions are.
9:07Jimmy:My mum thought I was a PA for quite a long time. She was like, you can get on a graduate scheme still. And I'm like, mum, it's PR, I'm not a PA. She's like, okay. like literally still sending me back graduate things. I think she only stopped sending me them five years ago. She was just like, oh God, you're never gonna get anywhere with this career. But I think it's like all the negative connotations that are like in this spin storyline. But now I would say that like PR is about your public perception, but like that now spans so many different touch points. Like even when people are like harking back to like celebs back in the day being like papped and the crazy hysteria in magazines and digital then coming in.
9:51Jimmy:That has evolved the landscape in which PRs can operate in. But I think it's kind of tiring at the same time because it's moving at such a pace. I don't think anyone is really ahead of the game. I don't think you physically can unless you're just a one person, one client human. And you can't often be that person, unfortunately. Yeah.
10:10Rachel Allison:So what have been some of the most impactful PR campaigns in the last 12, 18 months then? what sort of sticks out in your mind as a good way of doing it oh that is a really good question
10:23Jimmy:i think they're different i think things do different things different people i would say that from my like linkedin i i end up in quite an echo chamber of like people in the industry saying that certain campaigns are like revolutionary and everyone's resharing and being like i saw everywhere and then i literally none of my friends are in anywhere near this industry they don't actually care about this world at all. And I'll ask them and they'll literally look at me blankly and I'm like, oh, it was like viral. And they're like, where? I'm like, okay. So I think that my perception of what a campaign is and it being successful in a professional sense is very different to the average person, I would say.
11:06Jimmy:I would say a campaign that transcended both, which wasn't necessarily a PR campaign, but a campaign that did tell a brand story in a clever way was actually Spotify wrapped because I think that it is a really forward thinking way of how brands can now start to tell their stories which is using their own data and then almost, it's kind of crazy the concept of it is they're just telling you your own data that they've collected from you and made it sexy with some storytelling. And everyone talks about it. That is something that you go down the pub and people are like oh what listening age are you today like people open conversations with it like it's it's like an actual cultural moment so yes i think that is a signification of what you could do really cleverly if you were thinking about what pr actually does to change a lot of pr doesn't do that impact like um because there are things you have to do for certain reasons and i'm sure everybody kind of understands not everything's going to have that level of impact where everyone at the pub is talking about you but yeah i would say that's probably the most realistic energy of
12:18Rachel Allison:it it is nuts how that has become a kind of like real kind of cool moment yeah it's like the
12:24Jimmy:christmas campaign that nobody knew yeah christmas like it's kind of odd like everyone's spending multi-millions like trying to get you to cry and those big like department stores doing it every year and like it's the super bowl for us yeah yeah and and then they just come along be like here's your data and everyone's like whoa this is amazing and i'm just like that's actually
12:46Rachel Allison:genius so yeah i think that's my my top campaign that's your um top pick favorite favorite one how do you think what is landing in terms of the cultural moment so i'm sort of asking you how has the culture changed even in the three or four years that you've been running access all right because it feels like yeah it's going to go in the rapid yeah i feel like it has changed a lot
13:11Jimmy:do you know a good analogy that i can i was just thinking about it as you were saying that i was going to say the beckhams because i weirdly decided to just get quite into a hole about their whole like right yeah their bounce back from from the recent instagram story public all my friends are talking about that again it's like one of those things that transcends ages and blah blah they have done i think they're like um actual pr spin which is genuinely what spinning of the story is about of like going out and just being like we're going to continue business as usual at brand beckham every public event we're going we're still a family don't worry about this nonsense keep it moving and almost on quite an old school like media pr run of being like speaking to hello magazine or whatever whatever it is it's like almost i actually feel like it's almost nostalgic to how they've done this PR run.
14:05Jimmy:Yeah. But then the flip of that is the landscape that runs alongside it, which they were doing prior to them being called out by their son, was this kind of owned narrative storytelling, which I think has become more and more prevalent. So like Victoria and David having their own Netflix show where some people saying that she did it because she was trying to sell and was very much focused on her business versus her personality fine that like opportunity to have full control over something that you call a documentary and having your own channel story narrative pushed out as if it was editorial is the shift in pr and actually in in the same way that it's like democratize the space in which you can start to have different voices become like prevalent figures it's almost removed some of the integrity as well so it's like it's quite an interesting time right now i'm not sure where
15:02Rachel Allison:it's going to fall it's funny when i think of politics actually as well because politicians the one thing they are very good at is reacting to public opinion yeah quickly right like they understand that and they use new forms of communication rapidly didn't care launch a
15:18Jimmy:TikTok the other day. Yes, he launched it. Circus, sorry. Circus.
15:24Rachel Allison:But I think it's funny because actually, yeah, they've got their own channels like that. But in terms of you haven't actually had them produce a documentary, you don't have them hosting their own podcast. Apart from Zach Polanski. Yeah. He does his own podcast, which I think is quite interesting. I think that's really, yeah, I agree. Yeah.
Read the full transcript
15:46Jimmy:I think that's going to be the new era. I'm quite surprised that the US president hasn't jumped on this yet, but he's probably quite busy. Yeah. Because it feels like quite a, he almost started to pave that way a little bit by having his career start off in TV. Yeah. Do you know what I mean? And I think even with the Obama kind of presidency, he became this way, way, way more personality led figure. And now Michelle is a personality, as well as a political figure. So I think, yeah, I think that's probably going to be the next phase, isn't it?
16:22Rachel Allison:We're going to go to politicians' TV channels, basically. Could you imagine?
16:26Jimmy:I don't think I'll be watching that. I'm not going to lie. It doesn't sound that riveting, but you know what? Each to their own.
16:33Rachel Allison:Metrics. How do you measure this stuff, right? So you mentioned going viral earlier. What does viral mean? What's the benchmark for that? What does it mean? how do you sort of quantify
16:49Jimmy:what viral is yeah let's start with viral viral is the word that makes everyone feel physically ill when a client says it to you like I cannot stress everyone literally tries to hold down the vomit in their throat it is literally not okay to say that word to anyone okay unless you're about to do something that's genuinely going to change the world don't use the word viral so viral is an equivalent i would say spotify raps that is a viral campaign it has transcended beyond the like traditional channels it is something that is becoming colloquial everyone's talking about it that is viral just like the memes of the the beckham announcement that is a viral sensation it was the front post new york new york times or new york post i think while i was out there which was randomly i didn't expect america to be on it as much there but they're like they're our royal family from the UK.
17:42Jimmy:And I was like, really? Like, she's way bigger out there, actually. So there's a lot of, there's a lot of, like, cross-pollination, especially across socials, around who and why people are talking about things. Viral on a smaller scale, not from a brand perspective, but from a, like, general conversation perspective. There was a journalist, actually, recently, called Shantae Jay, who is incredible. she speaks out about lots of different things but she wrote an article in vogue and it was about like having a boyfriend being embarrassing is it embarrassing now yeah and like she does a lot of stuff and her content is fabulous i love her i love following her and she's always got something to say and backs up really well um but that post or like that article is an equivalent of something going viral like people just organically picking it up and being like actually yeah let's have a conversation about it and it being picked up so just explain what the piece was for those okay for people that don't know it was a piece in vogue where she basically identified a trend with married or heterosexual people pretending they don't have a boyfriend on their social feeds in like in during occasions and awards etc etc and was like saying how is this part of a wider societal change that no woman wants to be seen with their boyfriend yeah so that was the article and that got picked up organically so that's something that goes viral brand ability to go viral is not that common yeah like very rarely does it happen and it's normally like very random shifts in the way that the cultural landscape is looking that you even cut through with any brand stuff so let's start with viral viral doesn't really exist and it's very very hard for any agency in the world to prove that they can make you go viral like if they say that they're mostly lying um they can try yeah everyone loves to try um so that's that as a metric in terms of like how the thing i would say about metrics is every brand is so so different about what they deem successes so some might be like success for us is like uh if their football brand it might be like our community's buying more tickets to our games yeah that is like a result of all the storytelling that you guys have done and that's the way that we're going to measure it it genuinely depends and i think it's better actually as an industry if we stop like collectively pretending there's one way that things could be measured because realistically things should be done bespoke to the brand and the thing you're doing um so i try not to force feed anyone on metrics as metrics as much as possible so that's my answer on that you don't kind of um i don't subscribe to a one-size-fits-all no and i think that's silly if you do and that the positioning of the industry has and i think this is where the value of advertising versus pr which i tend to say is like advertising has always been i think has had a better reputation it's where smarter people go and work it's still quite elitist it's still quite hard to get in you get shit tons more money to do everything like you can just make one thing they're like we need 10 people behind the scenes to make it work and everyone's like yeah it makes sense and you can measure it really simply and that's how they've been able to unlock more budget pr is about organic so it's really hard metric to like actually substantiate to anyone internally especially because people like they people unlock budget if it's in their ecosystem or they have data so for some people it could be really clever for me to get them to write like people on linkedin to write so their ceo sees that we've done a successful campaign because actually in that ecosystem they're like it really did work because they've seen it in their space for others that doesn't work and i think I kind of lost my trail of thought there
21:44Rachel Allison:no but I think it's
21:47Jimmy:it's interesting because
21:49Rachel Allison:I think it is one of the skills of the future right working out the metrics that matter I literally wish I could figure it out though yeah but you're getting so much more data and there's so much more of it but it's like okay working out siphoning through it and being like okay these are the ones that we actually want to focus on right we've got with a podcast there's so many metrics that we get and it's like but what what are the ones that we're really sort of focused on yeah how do you move the needle on those ones exactly it's a really important skill 100 % and i also
22:21Jimmy:think like um even social media measurement like evolves so much and it's like that consistent like keeping things sometimes it's about like back in the day it was genuinely likes and followers and everyone was just like how do you increase our follower count like that was the thing that everyone was so, so obsessed with. And now it's like, what does deep engagement look like? Because people aren't commenting as much as they were. So it's like, how do you measure sharing? And I think it's kind of scary how deep you'll be able to get in the future. Because I'm sure you'll start to be able to track in real time, like, mentions in a pub.
23:02Rachel Allison:You reckon, well?
23:03Jimmy:Well, I don't know, I'm not a tech queenie. But what I would say is, like, everyone thinks their phone listens to them anyway. There will be a point where that's monetised.
23:14Rachel Allison:Yeah.
23:15Jimmy:So that's probably the future. And that would actually help me out slightly. It's a future for you. Finally. We can all get behind. But no, I actually think it's quite scary.
23:28Rachel Allison:How do you separate between what Axan saw things and what Rachel thinks? how do you go about doing that or is it so intertwined that that's impossible to do
23:42Jimmy:that's a really good question one I've never been asked actually look at you you're good aren't you yeah you're like I've done this before tell this before
23:55Rachel Allison:that was my opening question to Tony Blair was what's the job of a former Prime Minister and he laughed and he said I've never been asked that before completely put him on the back foot it's such a good start that's actually so strong
24:11Jimmy:yeah very good I love it I think it is hard to tell it apart if I'm honest what Axon Saw is and what I am I would say that I'm way more rogue than the Axon Saw brand so like I think sometimes in my office my team are like don't do it stop no if you do it do it through your personal account please don't do it so that is actually I would say my team are quite a good gauge of like what is the brand going to be saying and what can I say and even still they're like oh for god's sake will I do it
24:44Rachel Allison:so I don't know and how do you sort of stay aligned as a team of 15 on that and how's that kind of change right because that the difference from five to 15 is actually quite significant yeah and it's quite overwhelming like it's overwhelming I think each stage you go through
25:03Jimmy:in business, right, you're like, I really want to get to this goal. And then when you get there, you're like, whew, okay. I think everyone, I think you're, I hate saying it like this, because this is kind of what I think could be deemed as slightly, like, not great. But I think people that get into the agency are often quite politically aligned. I don't mean literally we all vote for the same people, but we all want to get the same things out of the stuff that we put into it. Like, we're all massive empaths. We want to do really good work. Like we want to do stuff with impact. We don't believe in doing things for the sake of it.
25:37Jimmy:We'll always say no. Like there's a couple of values, a couple, there's obviously a load of values that we all share. And like, you can tell that because we have quite open dialogues about things that happen in the news. And like, I love to be a bit of a contrarian. Like when everyone's like, oh, this person should be canceled. I'm like, should they? Have you heard this? And I think that's the way I was raised. and I think that is how we operate as an agency. I don't think we sit in any silo.
26:05Rachel Allison:Yeah. What are the values? What are the kind of key values?
26:09Jimmy:What are your values?
26:12Rachel Allison:Stand up for job creators.
26:13Jimmy:Yeah, you did tell me that. You landed that key message straight away. Exactly.
26:17Rachel Allison:Positive about the future of our economy.
26:18Jimmy:Yeah.
26:20Rachel Allison:I think it's never been a better time to be building or switching careers, but... Really? Yeah.
26:26Jimmy:That's quite a big...
26:27Rachel Allison:That's quite a big thing, But I caveat it with that because the opportunities aren't as straightforward as what they were, and the ladder, the career ladder has broken, it is harder if you don't know how to do it. So you've got this paradox, basically, at the heart of the world, which is like it's never been better to be building or switching careers, but actually it's also never been a harder time to do it as well. So that's what we are here.
26:52Jimmy:I don't know if it's that hard to do it, though. Not in a, like, I'm so privileged way. but the reason I say that is like it's it's not harder to do I just think that you get paid for a lot longer yes that's that is like it's it's completely accessible you could probably start to be a video content or content creator or like videographer with your phone yes quite quickly but you won't get paid for quite a long time because everyone can do it yeah so while the entry point is like lower to some extent you can pivot you can do this you can do that like so can everybody else yeah exactly so it's a bit hard it's a bit of a tricky and how long you're willing to go at something yeah and then that comes down to like what's your second income or like how many jobs are you willing to work how many hours you're going to put in and then we basically become little america the three job economy yeah i love that no i don't just to be clear
27:50Rachel Allison:um so but what are the values that stand out for you then values that stand out to me is you know
27:56Jimmy:probably could do with a refresh of my brain but um i would say um yeah we always do things that have like heart and soul like we want to always like leave our own stamp on something yeah i think that's really important for us if any other agency can do it we're probably not like gassed over of putting it out into the world. I think that we all really deeply care about like trying to move the dial, like actually a bit to our own detriment, like to the point of like, I'm like, we're even getting paid for this anymore, just like still going. So I'd say that's one of our values, which I should change.
28:35Jimmy:We are always like, whatever we try and do, we always try and make it inclusive. like i think that the same stories are always told like the success stories the people that have made it to the top of the mountain the um yeah i mean just the same old people are always like celebrated and like even when you're pulling together which you often do for brands like here's like five celebrities you should work with here's five podcasts you should put them on blah blah it takes a lot more time and effort to suggest someone that's emerging and like isn't an obvious suggestion and get a brand to buy into it yeah and that's i think what our like magic thing is that we would care to go deeper on things like that just sort of for the aspiration or the
29:19Rachel Allison:climbers yeah type thing the emerges the emerges yeah that's that's it that's a good phrase yeah thank you i should say i think what i saw about earlier was more like what our mission is rather than the values the the three values that i hold dear are stay hungry stay humble and stay curious they're the three things
29:38Jimmy:I feel like they're quite aligned yeah yeah
29:40Rachel Allison:I also love proactivity
29:43Jimmy:yes I actually think you can't get anywhere in life without proactivity that's how passionately I feel I actually was thinking about it the one thing that irks me is someone being like can you tell me I'm like can you tell me
29:58Rachel Allison:anything
29:59Jimmy:just like no proactivity to like figure something out yourself yeah yeah totally I'm just like a very I'm a self-starter person there is always a way there is always a way there's always like i you don't need me to come in and figure that one out for you you know that's how i feel about life i had a passive aggressive boss once who had a just fucking google it above her head and i that is kind of iconic but also at the
30:25Rachel Allison:time i was like she's psycho but now i get it yeah yeah and also google we've got chat freaking
30:31Jimmy:GBT, you've got Gemino, I've got the old shebang. So, like, really, there's no excuses.
30:36Rachel Allison:As you bring up AI.
30:37Jimmy:Oh, my favourite. How is it going to change PR, and how are you using it? I don't know how it's going to change PR. Nobody knows what they're talking about. The thing is, everyone's pretending and coming in with their hot takes, and I'm like, do you actually know what you're talking about? A lot of people just, for me, I've listened, I went through a phase of like listening to quite a few experts on AI. You've probably spoken about it till the cows come home.
31:05Rachel Allison:Yeah, I mean...
31:07Jimmy:You've spoken to experts, beyond experts on AI. What's your conclusion? What do you think is going to change?
31:13Rachel Allison:Well, I think one of the things is going to be brevity. And I think, and I don't like the term authentic because I think it's becoming quite cliched, right? It's becoming very overused and so on. but I think the kind of ability to kind of communicate, it ends up, a lot of the AI stuff ends up being the kind of like mean of everything, right? Like it ends up just sort of being quite average and it's going to raise everyone's game, right? I found as a dyslexic that it's like, it helps me like draft stuff and like it's really good at that, but I do have to spend a lot of time kind of editing it, but that sort of, it gets over the cold start problem in terms of like, I've got an idea for a piece or a post about this, this, and actually it sort of comes back and so on.
32:00Rachel Allison:That's where I find it's best. It's when it's a bit of a sparring partner and a bit of a challenger to you. So I think that's going to be quite... And the biggest thing that I say to young people and whatever is just learn how to use the tools. Oh, a thousand percent.
32:17Jimmy:I actually have teams that are members who are anti-app, like won't use it. Wow. Yeah. What's the reason? I feel like that is quite my agency vibe, right? Like everyone is really like clear on where they stand on things, which I think is amazing. And it produces really sticky work, which is what I like doing. What's my view on AI? Yeah. I feel like it could be a tool that like revolutionizes stuff in a positive way. I think we're in our slop era while everyone figures it out. And it could be something that, I don't know, I read something in The Economist like ages ago, which I live to quilt because it makes me sound so clever.
33:02Jimmy:But it was about agriculture and how like farmers were going out and campaigning and being like, this machinery is going to ruin the world. Like, da, da, da, da. And like, arguably, like as someone who's like quite food conscious about what we're putting into our body, they were kind of right. But there was also an element of like, we actually evolved as a society to do way smarter things and it's not all doom and gloom. I get it that it's scary but you kind of have to embrace it. I'm not here to be a dinosaur about stuff. The thing trend wise in the industry right now is everyone's massively over indexing in like in person events.
33:40Jimmy:Everything's in person. You just have to bring people into your brand world. In person, in person. I would say it was like pre-COVID everyone was obsessed with festivals and being together in those big experiential moments and da-da-da-da. I was so frigging tired before COVID. I was so grateful for the rest of not having to be outside this much because everyone was so obsessed with being in real life and it seems that we're going back that way. And I think that's a great thing for anyone in production.
34:13Rachel Allison:I agree.
34:14Jimmy:Because it's a physical. The physical is going to outshine the like mental well that's unfair but you know what i mean like i think being emotively attentive is going to be a massive skill set to anything and also like being able to physically build things which doesn't help me that much because i'm not that good but i am good at like seeing things and being able to construct it in a way that makes sense to stuff yeah i think that is like probably the two skills that I would say would help through this AI
34:49Rachel Allison:slap now speaking of AI LinkedIn our great partners for this episode I've got this really intriguing stat that over a million jobs have been created with AI in the last two years right so it's like a million jobs created so you can see it in the titles that people are hiring etc and so on I'm sure you've probably got somebody who's an AI lead maybe? No. No. What advice would you give to somebody starting out today? Like, where do you think, if Rachel was starting out today?
35:22Jimmy:Oh my God. What do you think you'd be doing? I'd be an AI whiz. I was a person that cheated on my homework, okay? So I'm absolutely okay with like figuring out what tools help you get further for things that matter, to get closer to things that matter. Not encouraging that to any younger generations. homework is good for you um supposedly um but i do think like exercising your own like understanding of what matters and then doubling down on it and using the tools that are out there
35:53Rachel Allison:is not a bad thing rachel talking about using all the tools that are out there is actually quite a good segue to linkedin who are sponsoring this episode of jimmy's jobs the future one thing that keeps coming up on this podcast is founders doing several jobs at once you're a salesperson the brand manager, the recruiter, sometimes all in the same morning. LinkedIn's just launched a premium all-in-one which is designed to help you exactly with this problem. It brings sales, marketing and hiring tools into one place on the LinkedIn app so you're not switching between a million different platforms just to get through the day.
36:30Rachel Allison:You get things like daily prospect suggestions, in-mail credits to connect with potential clients or candidates and credits to boost your posts to the right audience plus AI tools to help with things like drafting in messages and building out your profile the idea is spending less time hunting for tools and more time actually building the business which is what we're all here to do I'm using it at Jimmy's Jobs of the Future and it's made a big difference
37:04Rachel Allison:No.
37:05Jimmy:Do you know what? I genuinely ride for LinkedIn. I did it before it was cool because I think it's having a bit of a renaissance, okay? But I was ahead of the curve on this LinkedIn loving because, and I will absolutely say it with my whole chest, the reason I love LinkedIn is because none of my friends were there. so I didn't feel judged I didn't care so I was actually quite raw and authentic on there one, two, I didn't have a clue how I was going to get access to the tables I needed to to grow the business and I didn't have a network so I had to literally build it from scratch that meant I had to put myself out there say lots of stuff, give all my thoughts away for free and pray that somebody would see it and then send a couple of DMs that was literally my approach to growing the business at the beginning, like it didn't really pay off, I would say in the first year, but like what it did is it actually created organic conversation about me, which allowed me to get into those rooms.
38:04Jimmy:Anyone I DM'd, I pretty much did not get a lead with, let's be honest, and that was like, okay, love, we don't know who you are. I think it's like the perception, you got your name out there, which actually built that trust. It's the whole, it's actually PR, like. Yeah, personal PR. It built trust organically, yeah. And then people were like, okay, she actually knows what she's talking about. have you seen her post this? Da da da da da. And it was the quiet infiltration that ended up happening. Not a direct, clear result. I think some people are like, oh, my inbox is flying off the chain with all my inbound requests.
38:37Jimmy:That's not me, okay? But it's all of the soft power it allows, I think, is what I would say.
38:43Rachel Allison:One of my favourite terms, Sonny, was soft power. Keeping it fresh. Soft power. It is true, though.
38:49Jimmy:I think that's actually a good way of rebranding PR, actually.
38:52Rachel Allison:Soft power. yeah yeah
38:54Jimmy:because it's not advertising which is obviously hard power yeah they should have thought of this another one give it to you for free industry have that feel the linkedin posts going on you better like it drop a comment
39:10Rachel Allison:drop a comment below let me know if you agree
39:17Rachel Allison:I know you don't want to talk about client work too much but I was fascinated to see you did the goal hanger kind of rebrand, launch, etc.
39:25Jimmy:Yeah.
39:26Rachel Allison:Talk to us about that.
39:27Jimmy:I've done many a thing, me. Yeah, it was with one of my ex-clients from back in the day. He used to work at Boiler Room, who is definitely quite the visionary in the industry. And, yeah, he brought us on board to bring that goal hanger vision to life. I think as a platform, they're just so exciting. Are they a competitor?
39:51Rachel Allison:Well, sort of. but I mean we play in a different space it's adjacent though definitely and to be honest them and Diary of a CEO in a way help blaze the trail right like it helps us
40:04Jimmy:blueprint vibes
40:05Rachel Allison:yeah definitely
40:06Jimmy:agree yeah I mean I think what they've created is incredible they've got so much sick data behind them like just like organic trust I think it's like 75 % of like people would trust anything from a host recommendation which is so wild when you think about like all of the money people spend on advertising to get like I would I mean I don't know the stats I'm not going to start chatting shit but be like 10 % of people actually make the purchase but like for someone to recommend it like if you were to say Axon Saw's the best agency on the planet 70 % of people will be like let me Google them
40:43Rachel Allison:yeah
40:43Jimmy:you know
40:44Rachel Allison:but why but what is this sort of when is a company like that which is listened to loads and has really high distribution recognition rates like what's the what's the brief with a
40:57Jimmy:rebound relaunch well they did the the guy steven my so he used to he created um woo at itv did you ever see that it was like a bit of a lockdown baby from him but he's just like he's ahead of the curve and like he's an exciting person for anyone to have on their team like very visionary like always thinking 50 steps ahead so he came up with a lot of their content and stuff and our job was to like get it out there in the world and like make sure everybody knew what they're about and that it's a new dawn for them because they're doing a lot of big and exciting things this year as a company and as an organization and again they're pushing the space that podcasting can be into a whole new realm where i'm definitely not allowed to say what they're going to do but they They are doing, I think the next couple of months, the drops that they have are changing the game for podcasting, which is exciting.
41:57Jimmy:Yeah, super exciting. And the team's pretty chill as well. I feel like podcasting people, I started off in broadcast PR, which is a very, very odd niche of the world. But everyone that worked in broadcast PR was ex-BBC. I quite enjoyed it. it was like quite a it was almost like quite a wc1 energy yeah does that make any sense to you yeah so i like had loads of people to learn from and i feel like podcasting still has that my old school energy doesn't it behind the scenes oh definitely definitely what was the first thing you did for money did for money as in my first ever job yeah i was thinking like about this i I thought you might ask something like this.
42:43Jimmy:I was, I think I washed hair at like the local hairdressers that loads of old people went to. And I used to get tips because I was so chatty. And it didn't last. I famously have worked most places in my local shopping centre and quit.
42:59Rachel Allison:Oh, go on. Talk us through them.
43:00Jimmy:It's nothing to be proud of everybody, okay? No, but it's interesting all the difference. So I worked, yeah, so I worked at the hairdresser. That was my Saturday job. I got a paper round, which I did a couple of times. I don't know, I probably did it like two months. I love the concept of making money. I don't love, especially pre my 30s, I wasn't that wedded to anything, is what I would say. I was quite like flippant. I can get another job. No need to stress, mum. But okay. Yeah, I did that. I worked at a shoe shop, which I would argue, I don't think I was actually meant to, I think my national insurance number had just come through.
43:39Jimmy:do you remember those national shorts that was a really great day for me um and i knew i got the job i had no experience as a queue of people and the guy fancied me and i was like this feels a bit weird but i mean it's the most i've ever got paid um so that was barrett shoes remember them yeah yeah so this is how old i am um despite my baby face barrett shoes i worked at claire's accessories another RIP I worked at what's that shop where I can't even remember the name you know where it's quite a like like a Hollister energy one of those oh right okay one of those ones anyway like that for a bit I worked at a boutique that was really cool because I wanted to get 40 % off and that took ages to get that job I was really proud of myself I worked at my pinnacle basically all of these things because I wanted to work at Topshop I was obsessed with Topshop
44:36Rachel Allison:That was the...
44:37Jimmy:That was the mecca.
44:39Rachel Allison:So how did you get the job at the boutique? It sounds like you really went for that.
44:42Jimmy:I did. I made friends with everybody that worked there. I used to go in and just be like, oh, da-da-da-da. Bring my friends in. Oh, look, buy something. And they were like, okay, she seems to be quite desperate. Give her the job. And then I made it to Topshop and that was like my career highlight. I loved it so much. So you got there and then you made it? I literally was like bunking off school to work at Topshop. It was so stupid how much I loved it. I don't know what was wrong with me.
45:13Rachel Allison:What did it teach you working at Topshop?
45:18Jimmy:Do you know what? For me, it just shows you how pathetic my motivation was around. I loved shops that I would genuinely like, a brand that felt represented me. And I think that they really nailed teenage to adulthood really really well back in the day even though it was operated by some very very characters yeah i just thought it was like i thought it was like that like 90s britannia like positive like tony blair like energy that was like now very nostalgic but you didn't realize you were living in that time you just thought like britain was really cool really fashion forward we had the high street we had cool bands we had like it was just in that era it felt like top shop symbolized it they had like their kate moss collabs and that i just thought it was a really like sexy british time do you know what i mean i felt like top shot like epitomized it so it was like affordable but you like still look like you had a bit of money yeah that's very aspirational yeah so that was um that was my peak and then that kind of weirdly led me into pr actually that makes sense what's
46:24Rachel Allison:your assessment of the british culture that we're living in now then oh big question it is a big question but seeing as you because you articulated there and I think that's become quite what you just said there is not quite like fact obviously because culture isn't like that but yeah I think a lot of people would agree with that sentiment like what is it now that we're what represents
46:47Jimmy:us yeah the question I think our challenge right now is we don't know actually I think there isn't anything that we're hanging our hats on, so to speak. In that era, I think we had a really strong music system. I was listening to the rest of the entertainment, lol, look at me plugging, sorry.
47:11Rachel Allison:It's always good to have a smaller podcast out.
47:13Jimmy:That's right. Yeah, that's what we're going to say on that one. They need the viewers. Guys, listen to them. No, but they were saying about how we dominated, as a music empire for so long. And like AI's obviously wiped it all out and there's cuts all over the place. But I was like, you could actually feel that energy that we were creating so much bigger than our like exponential size. And I was actually listening to another podcast, which I won't have an irrelevantly name drop, about the K-pop, actually I will. It's called Pop Syllabus. It's really interesting. It's very new. But it's basically, someone was doing a deep dive on the power of K-pop.
47:55Jimmy:This is very random, slight tangent. But actually how K-pop was created because they were in so much debt after the war and they needed a way to export something bigger than them so that they could bring in a global audience and have soft power, interestingly. And so they kind of, K-pop was a byproduct of that. Like their beauty standards, there's like K-Beauty is like huge as well. They've basically dominated all of that space, the entertainment, the beauty, the drama. So now like a whole new generation of people, like my cousins who are like, I was going to say 16, she's probably like 19. But she's obsessed to the point where I feel like she can speak like three languages off the back of the stuff she listens to.
48:41Jimmy:Do you know what I mean? And I'm like, that's quite intense. We don't have that. We lost sight of that. And I think that's where it's a bit worrying. We've doubled down on this finance thing. And as soon as Brexit happened, we all know they've literally run to the hills, run to Dubai, run to the tax-free havens. So we've got nothing left. And I don't think we're clear what we're trying to double down on. Entrepreneurs could be a nice space, but they don't exactly look after us that well. The government doesn't look after us.
49:12Rachel Allison:Yeah. But I think the K-pop thing is fascinating. Yeah. I wish I remembered more
49:17Jimmy:because I'd have sounded really clever. It was honestly a very interesting deep dive. I still think we've got an edge when it comes to creativity and art and everything else. I don't know why we're not investing in that as a space. It just doesn't make sense to me. And music. Like I grew up on British music being at its pinnacle. Like grime was invented in that era. That's pretty sick. Do you know what I mean? America's now looking over to us being like, oh my God, what are you guys doing? We don't even have that anymore, actually Olivia Dean.
49:51Rachel Allison:And on that note?
49:52Jimmy:On that note, I love Olivia Dean.
49:54Rachel Allison:Thank you very much for coming on Jimmy's Jobs in the future. You're welcome. Thanks, Rachel.
49:57Jimmy:You're welcome.
50:10Rachel Allison:Say mal, hast du bei der Steuer auch diesen Schulfashback? Einfach irgendwas raten und dann hoffen, dass es stimmt?
50:16Jimmy:No, not. Wieso Steuer is my safe space.
50:20Rachel Allison:You mean everything is safe?
50:22Jimmy:Yes, exactly. Wieso Steuer is the app that understands you. Egal if Studium, Job or Umzug.
50:30Rachel Allison:Stimmt, krass. It feels like not like Steuern.
50:33Jimmy:Steuern erledigt?
50:35Rachel Allison:Safe.
50:35Jimmy:With Wieso Steuer. Hey Karriere, why are you so without a soul, without a warm, without a community, without a trust, without a halt? Karriere, how would it be? With Gefühl. Ab März Karriere new discover. Das Handwerk.
From the publisher
This episode is powered by Linkedin Premium All-in-One. Check it out here.
Rachel Allison is the Founder of Multi-Award-Winning Creative Storytelling Agency Axe and Saw.
What does the future of PR look like in a world where anyone with a smartphone can be a content creator? In this episode of Jimmy's Jobs of the Future, we sit down with Rachel Allison, the visionary founder of Axe and Saw, to deconstruct the changing landscape of media, branding, and storytelling.
Rachel shares her journey from working in big corporate agencies to launching her own company.. She provides a masterclass on why "public relations" is really about public relationships and how brands must evolve beyond one-dimensional newspaper stories to thrive in today’s digital-first economy.
00:00 Intro
02:44 Leaving big agency life
04:17 The First Client
06:21 What’s Changing in PR?
09:29 The Spotify Wrapped Effect
12:18 Brand Beckham
14:28 Politics and New Media
15:53 What word makes PR people "physically ill"
17:39 Organic Virality
20:02 Advertising vs. PR
23:18 Personal vs. Agency Brand: Navigating "rogue" energy as a founder
25:34 Why building a career is easier, but harder than ever
28:01 Advice for the Next Generation
34:44 LinkedIn Advert
38:59 Scaling an Agency
39:12 The Role of AI in PR
48:13 The importance of looking after entrepreneurs to drive future growth.
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Credits:
Host / Exec Producer: Jimmy McLoughlin OBE
Producer: Sunny Winter https://www.linkedin.com/in/sunnywinter/
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