Musk and DOGE: Inside 100 days of chaos, with WIRED’s Global Editorial Director Katie Drummond

6 May 2025 · 37 min

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In short

Podcast Episode Notes: Musk and DOGE: Inside 100 Days of Chaos

Podcast Overview Podcast Title: Masters of Scale Host: Reid Hoffman Description: Conversations with iconic business leaders sharing lessons, triumphs, and challenges in scaling their companies.

Episode Details

  • Episode Title: Musk and DOGE: Inside 100 days of chaos
  • Guest: Katie Drummond, Global Editorial Director of WIRED
  • Description: An exploration of Elon Musk's involvement with the Department of Government Efficiency (DOGE), the implications of his actions, and the surrounding media coverage.

Key Themes and Concepts

  1. Overview of DOGE
  2. DOGE's Purpose: Aimed at eliminating waste within the federal government.
  3. Controversial Actions: Resulted in substantial layoffs and restructuring within federal agencies.
  4. Musk's Influence: His role as a prominent tech leader has significant ramifications for the intersection of politics and business.
  1. Media Coverage of Musk and DOGE
  2. WIRED’s Focus: Drummond discusses the commitment to covering DOGE due to its importance and complexity.
  3. Challenges in Journalism: The uncertain landscape for media organizations under the Trump administration, including threats to public funding for outlets like NPR and PBS.
  1. Political and Business Intersection
  2. Musk’s Political Engagements: His endorsement of Trump and the implications of his actions on both his businesses and the political landscape.
  3. Business Leaders' Roles: Discussion on how business leaders are navigating their relationships with the administration, often prioritizing their companies’ interests over public statements.
  1. Data and AI Concerns
  2. Data Centralization Risks: The danger of aggregating sensitive data across federal agencies, potentially leading to privacy violations and misuse.
  3. AI Deployment in Government: Skepticism about the efficacy of AI in government roles, given the current state of technology.
  1. Cultural Clashes within Government
  2. Workplace Dynamics: The tension between traditional federal employees and the new, younger operatives involved with DOGE.
  3. Impact on Federal Workforce: Anxiety and uncertainty among civil servants due to abrupt changes and directives from inexperienced individuals.

Key Insights from Katie Drummond

  • On Journalism:
  • Emphasis on the importance of journalism during turbulent times.
  • The responsibility of journalists to provide information while acknowledging their perspectives.
  • On Musk's Intentions:
  • Discussion of Musk as a complex figure; while he may have good intentions regarding efficiency, the means and consequences of his actions are questionable.
  • On the Future of Government:
  • The need for careful consideration in how governmental efficiency is pursued; rapid changes can lead to chaos without proper structures.

Conclusion

  • Reflections on Leadership: The balance between business efficiency and government needs requires thoughtful approaches, emphasizing that faster doesn’t always mean better.
  • Audience Engagement: Encourages leaders to use their platforms responsibly, advocating for a future that feels just and equitable.

Additional Notes

  • Musk's Reputation: The discussion addresses Musk's perceived decline in reputation due to his political involvement and the ramifications for his companies.
  • Future Implications: Speculation on Musk's potential withdrawal from DOGE and its impact on his long-term business strategies.

Final Thoughts Katie Drummond's insights highlight the complexity of the intersection between technology, politics, and media, urging a more cautious approach to efficiency in government amid the fast-paced business environment. The episode serves as a reminder of the current challenges in these interconnected domains.

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Transcript

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0:00Scaling a business in the US can feel like a maze. Each state has its own payroll, benefits, and compliance rules, pulling your focus away from growth, which is why founders use Deal. Deal is the professional employer organization, or PEO, that gives you a dedicated HR expert, plus Fortune 500-level benefits for your team. The National Association of PEOs says businesses can grow twice as fast if they use one. So, if you're scaling, make it simple with Deal. Go to deel.com. slash MOS and get up to three months free. One of the patterns I've seen over and over and speaking with successful founders is this.

0:40They don't wait for HR problems to show up. They build solid systems early on so their company can grow without tripping over itself. JustWorks is one of those systems. JustWorks is the human resources platform that helps you scale without sacrificing your team's needs. It handles automated payroll, benefits, compliance, even international hiring, so you can scale your team without slowing your momentum. JustWorks secures your hiring systems so they don't cost you time, money, or people, which is how you scale with confidence. JustWorks for your people. Is it true that the federal government is bloated, can be inefficient.

1:26I think that is probably true. Is doing it over an eight-week timeline with a machete the most effective way to get the change that you want? Probably not. You have people who have given over their entire careers to work for a given federal agency who are now getting marching orders from 21-year-old former SpaceX interns who have never worked for the government in their entire lives. But Doge is not going anywhere. Whether Elon Musk is spending more time sleeping on the factory floor at Tesla or not, right? Doge is already here. It is entrenched in the federal government. And that is not going anywhere, wherever Elon Musk is.

2:17That's Katie Drummond, Global Editorial Director of Wired, the tech and business news outlet. Wired has done incredible coverage of Elon Musk and the Department of Government Efficiency, or DOGE. DOGE's purported goal is to eliminate waste from the federal government. It's fired thousands of people, gutted agencies, generated a slew of controversy. I wanted to talk to Katie to better understand Musk's head-spinning activity, even as Musk himself claims to be trimming back his DOGE commitment. We discussed the evolving relationship between politics and business, the role of journalists and business leaders amid disruption, and more.

2:56If, like me, you've been a bit overwhelmed by the flurry of moves coming out of the White House, Katie offers valuable context for a chaotic time that shows no signs of slowing down. I'm Bob Safian, and this is Rapid Response.

3:17I'm Bob Safian. I'm here with Katie Drummond, Wired's global editorial director and co-host of the terrific podcast Uncanny Valley. Katie, thanks for joining us. Thank you so much for having me. It's so nice to be here. So, you know, my producers got all over me to have you on the show because they love everything that Wired has been covering around Elon Musk and Trump's Department of Government Efficiency, Doge. And I'm eager to talk about that. But first, I have something I wanted to ask you about some recent media news that Trump's executive orders to cut funding from NPR and PBS. I mean, it's not a surprise at this point, but it's still kind of a big moment.

4:00It's not a surprise. I mean, he has obviously been signaling and messaging this in no uncertain terms for some time now, right? Which is that he just doesn't think these organizations should be funded by the government, doesn't seem to think they should exist. These are scary times for journalism. And I think that that executive order, you know, we can talk all day about how binding an executive order actually is or whether this executive order actually carries any water and allows him to do what he's trying to do here, which as far as I'm aware, it doesn't really. But to me, what's more important and often, unfortunately, what's more important with President Trump is not so much what he's actually able to do.

4:42It's what he signals he wants to do, right? It's about intention. It's about the message that he's putting out into the country, into the public sphere, out into the world that he doesn't think these journalistic entities should exist. Like, that is a very chilling message, whether you are a journalist or just someone who believes that journalism should be uninterfered with by government entities. If you think that, then this executive order should be very scary for you. From a journalist perspective, it's not so bad to separate media organizations from government funding, right? Like, in theory, journalists shouldn't be beholden to anyone.

5:20It's more the message that, like, any journalist who disagrees with him should be somehow penalized. Yeah. I mean, I always think about sort of what is the intention behind what he's doing. And sometimes it's very, frankly, very difficult to decipher what Trump's intentions are. But I think the idea is just to put journalists on notice that, you know, you do not have a fan in the White House. The reality with sort of government funding of journalistic entities is, one, you know, I do not think that NPR and PBS are beholden to the government in their coverage. They publish plenty of critical coverage of administrations, and they have for a very long time.

6:00But the idea of pulling funding from organizations like those that provide, you know, free access to media and to news and to entertainment for millions and millions of Americans is really disturbing. It's not like there's a bunch of cash lying around for these organizations to go get somewhere else. There is no cash. ultimately there is no tried and true business model unless you were smart enough to acquire Wordle several years ago and you're the New York Times. Like, so it's a scary prospect to think about the idea of government funding, you know, being pulled from organizations like PBS and NPR, which are really, really vital to dialogue in this country, in my opinion.

6:45Unless you're backed by a billionaire like Jeff Bezos, right? I mean, that's worked out so well for the Washington Post. What is happening there? I mean, all I can, like, there are so many talented journalists and editorial minds at the Washington Post, and every subscriber they lose is, you know, another drop in the hat that will ultimately add up to more layoffs for that organization unless he decides to sell, right? To divest himself of this asset that seems to be nothing but a burden on the rest of his businesses. I have no idea why he continues to operate this newspaper if it doesn't really seem like he wants to participate in that kind of rigorous editorial work or even dialogue on its opinion pages.

7:28Unless the reason you own it is because you want to support that kind of journalism as opposed to owning it because you think it's going to make money for you the way Amazon does. It's not that kind of a business, right? It's not that kind of a business. I wish him luck trying to steer the newsroom of The Washington Post in the direction that he wants. That is just not how journalism works. Well, so let's talk about Doge. You made a big journalistic commitment to cover Doge from the beginning. I mean, one article alone I saw had nine writers on it. Why Doge? What made you want to focus there? Was it because your reporters had covered Musk for years at Tesla and SpaceX?

8:05And so you had background that other newsrooms might not? Or was there another reason? So when I started here in late 2023, we did not have a politics team. We were not regularly in the business of covering politics. And that was something I decided to do very early on in my time was to hire a politics editor to staff up on reporters who could really own that intersection of politics and technology. I was not thinking about Elon Musk very much in the context of politics. I was thinking about politics and technology in the context of artificial intelligence, in the context of hacking, in the context of online influencers and how they were changing, you know, presidential campaigns or electoral campaigns around the world.

8:49Now, it just so happened that in the summer of 2024, right, we had our politics team, we were up and running. Trump was shot in the ear, grazed by a bullet. Elon Musk jumped in, you know, headfirst, endorsed Donald Trump, you know, started fundraising for him. Oh, this is about to be a big story. Elon Musk, like the most influential technologist and sort of technology CEO of our lifetimes, arguably, is jumping into politics. this game just changed in a really interesting way. And that's when we started pulling reporters, not just from the politics team, but from our business desk, right? From other teams that we have in our newsroom to really start to lean in and start to try to own this intersection of Trump and Musk, Trump and Musk, Trump and Musk.

9:39And then they announced the Department of Government Efficiency. Is this a joke? Like what, we're seriously naming a new part of government after a meme? Like, this is ridiculous what is happening. And then the coverage obviously spirals from there. The goal of Doge is purportedly to cut fraud and waste and abuse from the federal government, which seems like a good thing. Sure. How pure do you think Musk's intentions are? I mean, obviously, there are claims of, you know, other objectives. I never try to get inside Elon Musk's head. I think that sounds like a very dangerous place to spend time.

10:20and not necessarily a rational place to spend time. I think that one thing that's so interesting about him and the people who are working for Doge and this sort of ecosystem that they inhabit is that if you ask them, right, if you asked Elon Musk what his intentions are, I think that they think they are doing really good things. Like, I think that his intentions sort of at a superficial level are, no, like this is a wasteful, corrupt, fraudulent bureaucracy, and it needs to be disrupted in a very extreme and very aggressive way. I think that he genuinely thinks that, and I think that they see themselves as the good guys in this fight, right?

11:00But as we have seen Doge and Doge's actions play out, it's very obvious that there are other ideas here, right? There are other designs here on what exactly it means to overhaul, you know, every federal agency in the U.S. governmental apparatus. And a lot of that appears to have to do with data, right? And it has to do with artificial intelligence. So it's become very obvious that Doge is trying to amass as much data from within every federal agency as they possibly can, right? They want their hands on all kinds of sensitive data, data about Americans, data about people applying to be U.S. citizens.

11:39And they want that data to be accessible from one central place, right? So they want to be able to have the Department of Homeland Security access data from the IRS, right? They are really trying to create some kind of central resource of data about Americans and about non-US citizens. And obviously that data could be used for all kinds of things, including deportations. And then there is the AI piece of it all. And that to me, You know, the data piece of it to me really feels pernicious, scary, malevolent, right? Like that data is extremely sensitive. This is the most personal information we have about every single person living in this country.

12:25The AI piece of it now, you have Doge going into different agencies and trying to introduce artificial intelligence. So we published a story about a Doge recruiter trying to recruit Palantir alums to go build and deploy AI agents inside the federal government with specific language saying, we think there are about 70 ,000 jobs that could be automated with AI agents, which to be clear from my point of view and the point of view of the Wired Newsroom, AI agents are still very early in their development. There is no world in which AI agents should or could or can be deployed across federal agencies in an effective, error-free manner.

13:10But there appears to be this idea that what's more efficient than having no people working for the federal government, but just letting AI do it instead. Right. Well, and that vision is part of what is driving a lot of tech businesses thinking it'll happen down the road. What you're saying is the state of the technology right now is not at a place where it can effectively do that. Not even close. I mean, AI agents, we came into this year at Wired thinking, okay, this will be a year where a lot of really interesting work happens around agentic AI, right? Around this idea of AI that can actually perform like end-to-end tasks for you independently without you having to be, you know, closely involved.

13:52That is still very, very early in its development. And the idea that, you know, even for private businesses, that they would start deploying those tools. It's very early to be having those conversations, let alone saying, let's see how this does with, you know, the very sensitive tasks of various federal agencies. It is absolutely ridiculous to even suggest that that's a viable idea. So I want to ask about data. It's become a staple of business, of technology businesses, certainly, that sort of aligning data across different parts of an organization is tremendously valuable. If Doge is merging data from across government agencies, why is that risky in a different way than what Google is already doing?

14:40Sure. Well, I mean, first of all, I would say, yes, it is very common outside of the government for companies to collect all kinds of data, including data on users, to put that all in one place. That's not necessarily a good thing. It is something that happens. It often happens so that they can serve, you know, more effective advertising to different users. There are all kinds, of course, of horror stories about that data leaking or sort of that data being used in ways that users of these services would certainly prefer that the data was not. When it comes to federal agencies, I think what's particularly, like ridiculous or wild to me is like, as if no one ever thought of this before, right?

15:19The data that is held by different federal agencies is compartmentalized and contained within those agencies for a reason. It's not like a bunch of idiots have been running these agencies for decades and they just didn't think that maybe they could all compare notes, right? They hold that data in compartmentalized ways because, for example, they want, and, And, you know, undocumented immigrants are actually encouraged to file taxes because it could help them potentially down the road apply for and obtain U.S. citizenship, right? That data cannot then be shared with other federal agencies who are looking to deport people.

15:58Like that is one very specific example of why it's important for this data to be siloed, not for all of this data to be aggregated and put in one place. I would also say that, you know, the more data from across all of these agencies you compile and you aggregate, the more specific and holistic and well-rounded a picture you're able to get of any given individual living in this country. The U.S. government doesn't want to serve ads to us. This is not meta. We're not talking about Facebook, right? You don't want, you know, one person within the federal government to have access to every single bit of information about you from across every single agency of government.

16:42That is a very dangerous proposition, and that effectively is a very effective way to build a very powerful surveillance state. Another area of concern on Doge is the sort of potential conflict of interest for Musk and other Doge employees who still hold positions at private companies, including ones with active government contracts. The Trump administration doesn't really seem to care about that. Well, the Trump administration loves a conflict of interest. I mean, this is sort of their whole deal. I mean, if you look at even just the Trump family and their entanglements with crypto, as the New York Times reported, I mean, Donald Trump himself is awash with conflicts of interest, and that seems to be how he wants to run his administration.

17:27Obviously, when it comes to Elon Musk himself, again, just one giant conflict of interest. I mean, SpaceX, okay? SpaceX is regulated by the FAA. Elon Musk and Doge now have operatives, workers, inside the FAA, helping decide how the FAA should be run, helping to decide which contracts to cancel, which contracts to uphold, how to move forward with that agency, with aviation safety, with everything that the FAA oversees. You know, SpaceX is a massive beneficiary of government contracts. And SpaceX is regulated by those same agencies. You know, all of those agencies are now, you know, beholden to some extent to Doge and to Musk and to an administration at the end of the day, to an administration that supports the work that those individuals are doing.

18:19You are not shy about expressing your concerns about the Trump administration. And I'm curious, do you think of yourself as being part of the resistance? There's that phrase that's used sometimes. Like how much do you worry about political repercussions of Wired's coverage for you, for Wired's business? I am not an activist. I am not part of a hashtag resistance movement. I am a journalist. Wired, our newsroom, we go out, we seek out information, we call sources, we get expert opinions. We're able to sort of synthesize that information and help our audience understand what it means, what the potential benefits are, often in the case of Doge, what the potential risks are.

19:02That information is reviewed by lawyers and fact checkers. It is then published, right? So I am in the business of providing our audience information, but I think it would be ridiculous to say, well, I'm just providing the information. You come to your own conclusions. No, I have a point of view on all of this and so does Wired. As a newsroom, we have an institutional point of view about what's happening right now. And we are very well positioned to have that point of view. We employ subject matter experts on AI. We employ subject matter experts on data and how data is stored and safeguarded and what the potential risks are of, you know, pulling disparate data sources together into one place.

19:39We have experts in politics and policy and how federal agencies ought to best be run. And when we don't have expertise on staff, we outsource it, right? We call experts. That is the job of journalism. So, you know, I'm not shy about sharing my point of view, particularly because I don't think this is a great time in history to be shy. Whatever your role, if you're a journalist, you're an academic, whatever your profession, whatever your walk of life, I think it's important to use your platform and use your expertise to say something about what is happening right now. I think I would really regret in 50 years on my deathbed, you know, looking at my grandchildren and them asking me what I did during the Trump administration and me telling them, oh, I just kept my head down and I stayed really, really quiet.

20:24Now, in terms of safety, I mean, look, you would be crazy to work in journalism right now and not be concerned about your safety. It's something that we we talk about a lot internally. We talk about it a lot at Wired, at Condé Nast, my parent company. Obviously, I can't speak for them. What I can say is that they have been incredibly supportive of this work. And it's something that we are taking one day at a time, but with ultimately a commitment to continuing to do this work for as long as we possibly can, whether I'm doing the work from New York or from a bunker in Europe, TBD, but I will be doing the work from somewhere.

21:01Katie's emphasis on covering the intersection of politics and technology was spot on. And her insights about the risks from even well-meaning efforts by Trump and his cohort are bracing. So how should businesses react? And how will Doge impact Musk's own long-term business reputation at Tesla and beyond? We talk about that and more after the break. Stay with us.

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22:20And here's the best part. Join AWS Activate today and you could score up to$100 ,000 in AWS credits tailored to your stage and network. Go to aws.amazon.com slash activate and start building. Expanding your business in the U.S. can feel like a maze. Every state has its own payroll, benefits, and compliance rules, which can pull your focus away from growth. That's why founders use Deal. Deal is the professional employer organization, or PEO, that gives you a dedicated HR expert plus Fortune 500 level benefits for your team. The National Association of PEOs says businesses can grow twice as fast if they use one.

23:04So if you're scaling, make it simple with Deal. Go to deel.com slash MOS and get up to three months free. Before the break, Wired's Katie Drummond explained what Musk's Department of Government Efficiency is after and some of the risks involved. Now we talk about Doge's emerging impact on Musk's private businesses, whether he's really likely to step away from his government work and more. Let's jump back in.

23:37One of the intriguing elements of Doge has been the sort of limited checks and balances in restraining Musk's efforts? I mean, we've seen some legal cases, but the Trump administration hasn't been shy about rejecting certain court orders. There's been muted congressional response. Is Doge potentially part of a constitutional crisis? Well, I mean, I think that there's no question about the very real potential for that to be the case, right? I mean, anytime a judge says, do this or don't do this, And the Trump administration waves its hands around and says, yeah, no, we're not going to we're not going to listen.

24:19Like that is a we we are in a constitutional crisis. Like that is what that looks like when the rule of law is not the rule. We have a serious problem on our hands. Obviously, there has been a great deal of litigation. I mean, more more than frankly, we can even keep up with. And I think then then most journalists can. I mean, sometimes we'll find a legal filing and it's like a week old and nobody's published a story about it. and it's newsworthy, right? I mean, there is so much happening right now, but there is no question that a lot of what Doge appears to be doing is not to the letter of the law.

24:54It is being challenged in court, and we will have to wait and see as more of these cases wind their way through the courts and end up with a judge making a decision whether or not the administration decides to abide those decisions, obviously, we have already seen very real examples of the administration deciding not to. And that is a very scary situation, of course, for this country to be in. It seems like Musk himself has been surprised by how much his reputation has taken a hit since Doge. You know, we've seen protests against Tesla and setting fire to cars and dealerships and the stock price down and revenue down.

25:35Do you think Musk regrets at all getting involved in this? I don't know that he's someone who lives with a lot of regret. I think that what's so interesting about his surprise and his sort of, you can see when he talks about it in press appearances, he is very sad. He is saddened by the sort of acts of violence against Tesla cars or the impact this is having on his companies. And he is very surprised at the fact that not everybody is thrilled by the idea of slashing one to two trillion dollars from the federal bureaucracy. I think that what that speaks to ultimately is what I said earlier, which is that he thinks that he is the good guy here.

26:16So if you think that what you are doing is really smart, is really strategic, is really just like a revolutionary thing in a positive way to be doing within the federal government, wouldn't you be shocked when thousands or millions of people come out and say, actually, we hate your guts for this? I mean, that would be shocking. I mean, we're not close to the$2 trillion savings target. Oh, well, I mean, he walked that back. Then it was$1 trillion, and I think we're, you know, at a fraction, a fraction of that, if even. But the goal is to sort of chip away at the core infrastructure of the federal government, right?

26:58Because there's kind of this assumption. I mean, I understand sort of the idea of there being waste and the government could be faster, but there is this sort of feeling, as you mentioned, these words like fraud, you know, that people are doing this on purpose, are being somehow stealing government money by working there and not doing their jobs. Is it true that the federal government is bloated, can be inefficient, that we could probably take a lot of money out of the federal government? Is that true? Like, yes, I think that is probably true. Is doing it over an eight-week timeline with a machete the most effective way to get the change that you want?

Read the full transcript

27:39Probably not. No, I'm going to say that there are probably better ways to assess the workings of every federal agency. Those mechanisms exist. I don't know that Doge and Elon Musk are spending very much time looking at what they actually have already done. You know, as a communicator, how much do you think about like trying to reach the people who agree with what Trump and the administration and Musk are doing and getting them to sort of see things the way you do and the way your reporting team does? I think that is a question that any journalist has been thinking about since at least 2016, right, if not earlier.

28:23I think that my best answer to that question is that when we publish our journalism, right, we focus on the facts. We are transparent with our audience about what our point of view is. I'm not trying to hide sort of what we think. And then we put it out on every platform we possibly can, right? We're not focused exclusively on parts of the internet that we think lean a certain way. We're trying to get this information in front of as many people as possible. The reality of that, though, if I'm being just very candid about sort of our shortcomings and my shortcoming and sort of the limits of our abilities here, are that we can put that information out there.

29:02But if someone is not even like within the Venn diagram of platforms that we participate in on the internet, right? If they're spending all their time on Truth Social, they're watching Fox News or whatever it is, it is very difficult, if not impossible, to reach those audiences. And it's not for lack of trying. And I would say even in my personal life, you know, there are relationships that I have with people who disagree with me tremendously about what's happening right now. And there are limits to what those conversations can involve because people are living in different versions of reality.

29:38And it is very difficult to have conversations when your version of the truth is different from someone else's. hmm so um so back to musk so musk is now supposedly spending less time yes doge stripping back to one to two days a week do you expect him to actually peel off this is such an interesting moment that we are in with this um you know obviously he has announced and president trump has has sort of shared that sentiment that he will be spending more time with his companies Right. Obviously, he has a pretty big problem to fix at Tesla. So he will be, you know, paring back his time with the administration, paring back his time with Doge.

30:20He did, you know, a bunch of interviews with media outlets. Wired, unfortunately, was not included that effectively amounted to like some kind of exit interview for him. That said, I would say a few things about this. One, from an optics point of view, this is a very smart moment for Musk and Trump to say, hey, this guy's stepping back, right? That is helpful for Tesla, for Tesla shareholders, right? For the Tesla board. That is very helpful for President Trump, given how many Republicans and how many Trump voters across the country are outraged about what Elon Musk and Doge are doing, right? Optically, this is a very smart thing to do.

31:01Two days a week and every other week in Washington, D.C. That is what Elon Musk has said he will be doing. That is not an insignificant amount of time. Like, oh, I'm pulling way back other than the two days a week that I will spend working on this project. It's still a significant investment of time. And I think regardless, and even Elon Musk himself in these interviews that he did has acknowledged this, that the so-called Department of Government Efficiency is already operational. There are already people leading the charge for that group within these agencies and across the administration. doge is not going anywhere whether elon musk is spending more time sleeping on the factory floor at tesla or not right doge is already here it is entrenched in the federal government and that is not going anywhere wherever elon musk is and the folks who work for doge full-time not just two days a week compared to the other folks in government like is this this sort of an internal war that's going on inside the government.

32:06I mean, from everything we can tell and from all the reporting we've done, and of course other news organizations have done as well, right, you have lifetime civil servants. You have people who have given over their entire careers to work for a given federal agency who are now getting marching orders from 21-year-old former SpaceX interns who have never worked for the government in their entire lives. I think that there is so much chaos and uncertainty spread out across these agencies that I think federal workers are really scared. They're alarmed. They're very stressed out. They don't know if they're going to get fired tomorrow.

32:40And all of a sudden, they're answering to someone they've never met, they've never heard of before in their lives, who has seven laptops in his backpack. I mean, that's a very alarming workplace environment to be spending your time. So I would certainly say that, you know, culture clash for sure, combustible situation to say the least. so musk crew has infiltrated the u.s treasury gutted usa id targeted the consumer financial protection bureau laid off that thousands of federal workers and then back it's hard to as you said it's hard to keep track of of all the changes through all this are are there lessons from these first few months of doge that have surprised you i mean every every hour of every day since January has surprised me.

33:31I think that if this moment and everything we've seen has taught me anything, if I'm being totally honest, it is that the federal government and the federal agencies that encompass it is much bigger and more complicated than I think anybody sort of the average day-to-day American, including doge workers, really realizes. As you start to go through just the number of agencies and how they all work and all of the different systems that they use and where this data is stored and where that data is stored, I think for me, it has really helped me understand why it is such a massive bureaucracy, why it is the largest single employer in the country.

34:15It takes a lot of government to run the government, which again is not to say that there is not efficiency to be found within that bureaucracy, but that government moves slowly because government needs to move deliberately. And I think where we have seen the most significant culture clashes or the biggest issues, the biggest problems, the biggest risks with Doge is that they are moving incredibly quickly and they are rubbing up against a system that works slowly by design. It's interesting. I mean, part of the reason I became instead a business journalist was because I felt like the progress and change in our culture was being driven as much or more by business than it was by government.

34:59Government was so big and slow that the changes were happening at business levels. Now it feels a little bit like that's sort of turned around. And I'm curious from your point of view, is there a role that business and business leaders play in, I don't know, modulating or impacting how the administration changes the government? Well, there absolutely is, right? And I think that it would be very easy to make a joke here about, you know, business leaders bending a knee, spending a million dollars to go have dinner with Donald Trump at Mar-a-Lago, you know, showing up at the inauguration with smiles on their faces, right?

35:40That was all pretty specific behavior. But I suspect, and in some cases I know, that as much as they are not saying anything publicly, they are trying to work with this administration and they are trying behind the scenes to create some sense and some strategy out of what is, again, just pure, unadulterated chaos. Now, whether they are lobbying and pulling strings behind the scenes for their own ends, right, to get, you know, tariff exemptions for their own products, but who cares what Google gets, right? It's meta all the way over here, right? Whether they are doing it for their own ends and for the well-being of their company or whether they are really thinking about sort of the bigger picture, right, the well-being of the country, the well-being of the planet, I don't have an answer to that question.

36:32I would unfortunately suspect we're talking more about the former than the latter. But, you know, I think the role that they are playing right now is much more behind the scenes, right? They know that they need to work with this administration. They are trying to figure out the best way to do that, the most strategic way to do that. I think what that has meant is that this is a very different version of business leadership in the United States than we saw in the 2016 administration. I always remember Airbnb and Brian Chesky in particular coming out swinging at the Trump administration during his 2016 term over, you know, really offensive comments that the president had made about people from garbage countries.

37:11I mean, Airbnb spun up an entire marketing campaign around that comment. Brian Chesky came out and, you know, had a lot to say about Trump at that time. We are not seeing those kinds of comments from business leaders this time around. And I think it's because they know that, you know, it is in the best interests of their company in an existential way, right, to play ball. And so they are playing ball, but they are doing it behind the scenes. And I think they are doing it very delicately. Because they run the risk of Trump coming after them. And he has been explicit. I mean, he could not have been.

37:48He said that Mark Zuckerberg should be in prison. I mean, he could not be more clear. This time around, I think everybody recognizes that he really means business and this is a lot more serious. And so I think they are treating it, you know, with that very much top of mind. Well, Katie, this has been great. Thank you so much for doing it. Oh, thank you for having me. listening to katie i just kept thinking what's a business leader to do in this environment when she says this isn't a time to be shy and that everyone should use their platform to try to shape our future i totally agree at the same time when she talks about the explicit risks that a leader faces in disagreeing with the trump administration that's also hard to ignore Musk's experience is in some ways a metaphor for both sides of this.

38:37He's definitely been using his platform to impact the future, and he's definitely faced some blowback, not from Trump, but from the public. So what lessons do I draw from Musk's doge and from this moment of chaos? I've wanted government to act in a more businesslike way for a long time, but I've come to appreciate that we need to be careful in equating what works best in one realm of society with the challenges of another. I want the U.S. government to be able to move faster, but that doesn't mean we should exercise that speed in every area, every day, all the time. As for what motivates us as leaders, I think we need to look beyond our own self-interest if we want to get to a better world.

39:20The paradox is that what's broadly good for others is usually better for us too in the long run. We'll talk more about that in the episodes to come. I'm Bob Safian. Thanks for listening.

39:41Meet Nicole Nicholas, Capital One business customer and co-owner of Ansett Uncles, a plant-based restaurant and community space in Brooklyn, New York, that got its start from a need for unity. The inspiration, it was born from the desire to create a space that felt like home, where we can connect community culture, good food, and come together with family and friends. That's how we birthed aunts and uncles. Nicole and her husband, Mike, were fulfilling their dream of bringing people together out of their home kitchen. But they soon learned that the demand for community was greater than they knew.

40:12It became overwhelming and we were like, we need home, but not in our actual home. We realized that there was also a need in our community for something bigger in our neighborhood. So we had to find a place. Moving from a home operation into a storefront was a huge next step. but Nicole and Mike were able to take it on with the help of Capital One Business. It's not for the weak. As a small business, finding resources is super important because that's the way you'll be able to manage and scale. We would have never done that without having Capital One to be able to help us along the way. The cashback rewards are very helpful.

40:48You know, it just gave us that runway to be able to breathe a little bit. Then you get to focus on the cooking of the food and making the experience great. To learn more, go to CapitalOne.com slash business cards. The business world moves fast and you don't have time to wait for your AI to turn into ROI. Because any business can use AI. The real breakthrough is how you use it. IBM helps you turn AI into more than potential. It helps you turn it into smarter ways of working and ultimately scaling. Let's create smarter business, IBM. Rapid Response is a Wait What original. I'm Bob Safian. Our executive producer is Eve Trow.

41:29Our producer is Alex Morris. Associate producer is Mashimaku Tonina. Mixing and mastering by Aaron Bastinelli. Our theme music is by Ryan Holiday. Our head of podcasts is Lital Malad. For more, visit RapidResponseShow.com.

From the publisher

When Elon Musk stepped into the White House spotlight and brought his DOGE chainsaw, no one was better poised to cover the fallout than WIRED. The tech journalism outlet knew Musk’s playbook from the get-go, from years of covering his companies and his takeover of Twitter. WIRED’s Global Editorial Director Katie Drummond joins Rapid Response to take us inside Musk’s transformative, head-spinning time at President Trump’s side thus far. Drummond weighs the lasting impact of DOGE’s efforts 100 days in, and says that even as Musk announces plans to step back from politics, we can still expect plenty more to come.

Visit the Rapid Response website here: https://www.rapidresponseshow.com/

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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