244 - The Math Behind a $100M Concierge Medicine Business with Sandeep Palakodeti

15 Oct 2025 · 1 h 1 min · 24 chapters

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In short

The episode argues that U.S. healthcare is “sick care,” not prevention: primary care visits average about 7 minutes, and incentives reward procedures/volume rather than counseling and risk reduction. The guest claims concierge precision medicine can fix this by providing longer, team-based, individualized care with objective diagnostics and continuous follow-up. Sandeep Palakodeti (Dr. Sandeep Palakodeti) describes leaving institutional settings after seeing similar readmission/complication patterns (about 1 in 5 patients returning within 30 days). He says functional/root-cause medicine plus concierge access improves outcomes and retention because patients can leave if value isn’t delivered. Notable examples include using VO2 max as a longevity predictor (he cites ~40% higher all-cause mortality for lifelong smokers vs non-smokers, and ~400% higher mortality for low VO2 max vs high), plus DEXA body composition, coronary artery calcium, and advanced cancer screening (liquid biopsy like Grail, plus full-body MRI). Velocity Health’s model: a concierge navigator, RN-trained health coaches, and physicians; 100+ biomarkers, quarterly labs, and 90-minute visits.

Guests

Sandeep Palakodeti is the sole guest.

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

The Need for Change in Healthcare

1:00 to 2:04

Discussing the shortcomings of traditional healthcare and the rise of concierge medicine.

“And the reason that I like it is because there are some huge macro trends that are happening.”

Velocity Health: A New Model

2:04 to 3:55

Sandeep explains his transition from traditional healthcare to founding Velocity Health.

“Well, that's the same question my mom asked me, Nick, and I continue to answer my parents.”

The Concept of Concierge Medicine

3:55 to 5:20

What concierge medicine entails and how it addresses healthcare gaps.

“Help me understand exactly what does Velocity do?”

Challenges of Traditional Healthcare

5:20 to 8:52

Exploring the inefficiencies and issues within the traditional healthcare system.

“I get an annual screening or an annual physical.”

Value-Based Care vs. Fee-for-Service

8:52 to 12:00

Distinguishing between volume-based and value-based healthcare payment models.

“That doesn't sound bad on the surface, but what it is, is it's incentivizing more volume, not necessarily better value.”

Understanding Functional Medicine

12:00 to 14:00

An overview of functional medicine and its approach to healthcare.

“It's expensive now or it's expensive later, but at some point it's going to balance out.”

Liquid Biopsy and Cancer Detection

14:00 to 15:30

Learn about the innovative liquid biopsy technique and its potential for cancer detection.

“And so if you have a stage one or two, it can still detect that.”

Understanding Functional Medicine

15:30 to 19:30

Explore the principles of functional medicine and its focus on root causes rather than symptoms.

“brain axis is a major player that the gut plays a big role in chronic inflammation and all sorts of systemic diseases.”

The Importance of Health Assessments

19:30 to 22:00

Discover the significance of regular health assessments, especially as you approach 40.

“We call this sort of prime preservation.”

The Role of VO2 Max in Longevity

22:00 to 26:50

Understand how VO2 max is a crucial indicator of overall health and longevity.

“Like how do you even start approaching it as an entrepreneur?”
Show all 24 chapters

Maintaining Muscle Mass and Health

26:50 to 28:00

Learn about the significance of muscle mass maintenance and its impact on aging.

“So, and for all those reasons I just mentioned, right?”

The Importance of Muscle Mass in Aging

28:00 to 29:59

Explore the significance of maintaining muscle mass as we age and its impact on health.

“Look, people sometimes say like, well, aren't you just telling people to like exercise and diet more?”

Virtual Care in Concierge Medicine

30:00 to 31:36

Learn about the benefits of a virtual care model in concierge medicine and patient convenience.

“One in three, it might even be higher than this, but let's just say one in three people over the age of 75 who break their hip die within a year of breaking their hip.”

Diagnostic Tests and Health Monitoring

31:37 to 34:40

Understand the various diagnostic tests and health monitoring methods utilized in precision medicine.

“We'll send a phlebotomist to your house to draw the blood.”

Business Model and Patient Costs

34:41 to 36:44

Gain insight into the business model of a concierge medicine practice and patient costs.

“We interact with our patients 100 % virtually.”

Longitudinal Care and Building Patient Relationships

36:45 to 42:00

Discover the importance of longitudinal care and how it fosters long-term patient relationships.

“We have kind of our entry level, which is the one-time precision review, kind of our version of the executive physicals.”

Understanding Concierge Medicine Plans

42:00 to 44:15

Learn about the various concierge medicine plans and their pricing structures.

“The next quarter, we're going to get your heavy metal test.”

Integrating Healthcare Solutions

44:15 to 46:38

Discover the importance of integrated healthcare services for patients.

“So that test, the diagnostic test, do you view that almost as like a lead magnet where it's like, sure, we'll help you get your tests.”

Business Model of Concierge Practices

46:38 to 49:26

Explore the business model and potential profitability of concierge medicine.

“Like, non-physician cannot tell a doctor, you need to prescribe more medications or you need to do more tests, XYZ.”

Healthcare Staffing and Compensation

49:26 to 54:33

Understand the staffing structure and compensation strategies in concierge medicine.

“Like what would it feel like to dot, you know, the country and put a velocity health center?”

Marketing Strategies for Patient Acquisition

54:33 to 56:00

Learn about effective marketing strategies to attract and retain patients.

“So you, you mentioned a one to 10 ratio.”

Strategies for Patient Acquisition in Concierge Medicine

56:00 to 58:06

Learn about effective channels for acquiring patients in a concierge medicine business.

“that's like the long format sale, right?”

The Role of Authentic Communication with Patients

58:06 to 59:50

Discover how genuine conversations can foster long-term patient relationships.

“our space that are successful using Facebook and Meta, I am very certain of that.”

Growing the Podcast and Call to Action

59:50 to 1:00:39

Understand the importance of audience engagement and how to support the podcast.

“And if you've made it this far, you're either really committed or you're stuck doing yard work and you can't actually skip on your phone.”
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Transcript

Automatic transcript. May contain errors.

0:00I think every single person listening could say that their health care is absolute shit. The average time that we spend in this country in a primary care visit is seven minutes. What? The reason I love these businesses is because there's more demand for it. The technological advancements that we're seeing, even in AI, have not yet caught up with traditional health care. If you are a lifelong smoker versus a non-smoker, you have about a 40 % higher chance of all-cause mortality in the coming year versus that non-smoker. That's high, right? We all think that. If you have a low VO2 max with a high VO2 max, you have a 400 % higher chance of all-cause mortality than the person who has a high VO2 max.

0:40It shows you an order of magnitude more predictive than even smoking is how important that is. All right, Dr. Deep, I am so excited to have you on Nicanomics today. I think that your business is probably my favorite emerging healthcare business of any business that's happening right now. High-end concierge medicine. And the reason that I like it is because there are some huge macro trends that are happening. The population is aging. My generation, the millennials, are getting older and older. And we're starting to understand that we're not 20 years old anymore. That our joints hurt. that there's a problem when we, you know, wrestle with our kids the next day and we feel sore.

1:22And the traditional sort of approach to medicine hasn't really delivered for us. So there's been a lot more focus on this functional medicine where they're looking at many different disciplines and practices, having them come together and helping us live not just healthier lives, not just longer lives, excuse me, but healthier lives, not just to focus on the lifespan, but the health span. And so having somebody like you who started Velocity Health is really exciting conversation for me to have. But the first question I have for you is you were doing a lot of these executive physicals at the Mayo Clinic, Kaiser Foundation.

1:56Why the freak would you leave some of these like large institutional organizations and start your own business, Velocity Health? Well, that's the same question my mom asked me, Nick, and I continue to answer my parents. And first of all, thank you for having me. Look, I have a tremendous amount of respect for my colleagues at the Mayo Clinic. It's the number one hospital in the world. I practice as a hospital-based physician there. And in many cases, I got to see the end-state failure of American healthcare. By the time someone got to me, their local community, all the stops along the way, they were in distress, they were admitted to the hospital at the Mayo Clinic.

2:33And now this was kind of like their last shot in many ways. Interestingly, though, the Mayo Clinic also serves a local community there. And one of the key metrics we look at for quality as far as how we are doing in the hospital world is readmissions and how many patients are coming back to the hospital. And again, all love and respect in the world for my colleagues there, but our stats didn't look all that different from what we see across American health care. And you know these stats. About one in five patients returns to the hospital within 30 days for a complication. fundamentally are not serving the needs of our communities.

3:07And that was made very clear to me in my microcosm. But, you know, I have a master's in public health and I'd spent time at these integrated health systems. And when you zoom out too, you start to realize like 70 % of us are overweight or obese. 60 % of us have diabetes or prediabetes. Neurodegenerative diseases are on the rise. Cancer is skyrocketing. Our kids have, a third of us, our kids have prediabetes or diabetes. Like no one can look around and say that American health care is delivering the kind of results that we should be relative to the amount of money that we spend on health care and the amount of opportunity and success that we've enjoyed in this country.

3:47So there clearly needs to be another way. And Velocity, we'll get into it, is my way of sort of being the change I want to see in the world. Help me understand exactly what does Velocity do? So Velocity Health is a concierge precision medicine clinic. We kind of deconstructed health care and reconstructed a clinic in the way that we would want for ourselves and our family. Twice now, Nick, I've rushed to the hospital to stay in my family's side as my dad was wheeled back for a cath to as he's having a heart attack. Three of my grandparents died in their 60s from heart attacks. Both my parents have diabetes.

4:22I don't have a great genetic substrate from this. The American health care system, we can talk about where I've been in my history, but I've seen a lot of different aspects of how we deliver care here. And we're fundamentally a sick care system. We are very good at curing disease once disease is apparent. And if I were having a heart attack or a stroke, there's no better place in the world I'd rather be than America. But to prevent all of those things from happening in the first place, all of the data and all the metrics would show that we are woefully behind in that regard. So if you could construct a system with first principles thinking, you would want one that was extremely proactive and preventive and highly individualized and was a team-based approach that would sort of wrap around you and give you the support you needed at different times when you needed it based on your particular journey.

5:18And so that's what we built. How does it differ from me just having a primary care physician? I go to the doctors once a year. I get an annual screening or an annual physical. I try to eat right. why would I need something like Velocity Health? What is the problem set that Velocity Health is solving for? Sure. If everyone were actually being served by their primary care experience, then we would probably have a much healthier population at home. I think every single person listening, their health care is absolute s***. Or they know that someone in their family is not being served by the health care system in the way that they need.

5:53The average time that we spend in this country in a primary care visit is seven minutes. The average of seven minutes, that's the number. Seven to 12 is the stats if you look it up. The average stat, the average time it takes for a physician to interrupt a patient during an interaction is 30 seconds. And this is not because, you know, of some patriarchal thing. I love my physician colleagues. It's because we are widgets in a machine that we have 30 patients sitting in the waiting room and we have a checklist of things that we're being asked to sort of go through. And that is the experience I'd say subtly most people feel with their primary care that I'm just a number or I'm a statistic or I'm an appointment in this day, but it's not this intimate relational kind of companionship and relationship that we had.

6:42We're so transactional that you have a lot of founders and entrepreneurs. How many people run their business without understanding the KPIs, understanding the strategy of where the next five years is going and having risk mitigation strategies and plans for the things that might happen right you should see your body in the same way well i think what's interesting too is if you talk to any physician kind of what you articulated is from the consumer's perspective is like okay i go in there i'm there for a few minutes and maybe they ask me one or two questions but from a physician's perspective i was just talking to a pediatric oncologist in at usc keck school of medicine and she was saying she's like it's so frustrating because I don't even have time to like get to know these patients or to spend the time that I'd want to with them because of whatever it is, the documentation or the regulations.

7:27The way we get paid is something called relative value units, which is set by a committee in Congress. And it, it essentially pays us more to do more stuff, especially if that stuff includes interventions like surgeries or procedures. It was only recently that physicians got paid to have a counseling discussion with a patient about not smoking or their diet or their exercise. Whereas if I just waited for you to have the heart attack and I do stand, I get paid 5 ,000 bucks or whatever, right? Like the economics and incentives are completely wrong. And most doctors feel like widgets in the machine.

8:04This is not what most of us went to medical school for. What I get now is 90 minutes with my patients every few months. I know your dog's name, your spouse's name. I know what stresses you out. I know your culture. I know what food you like and don't like. I know what workouts you like and don't like. I know how you sleep. Like that's the kind of relationship you should have with someone who you're entrusting with healing and bringing out the most optimization. Let me break down for the listener really quickly, kind of the way that payment happens in healthcare and why your practice like Velocity Healthcare is emerging as more and more of a viable option.

8:38What Dr. Duk just kind of articulated is typically healthcare providers have been reimbursed based on volume. So if I go and do a thing, I have an encounter with a patient, whatever it is, there's a procedure, I get paid for that. That doesn't sound bad on the surface, but what it is, is it's incentivizing more volume, not necessarily better value. And what we're trying to shift to as a healthcare system is value-based reimbursement. We've seen Medicare move towards this. Medicaid has some movement towards this as well. The insurance companies are kind of trying, but anyways, that's a whole rigmarole.

9:10So you've got insurers, you've got governmental agencies that pay, and then you've got cash and private pay. And the cool thing about cash and private pay is they don't have the same strict regulations and top-down sort of mandates that these other payers have. And they can go and approach medicine in a fundamentally different way. Velocity Health is all private pay. It's all cash pay. And so you can say, look, I don't want to play in that system anymore. I want to do something different. I want to do functional medicine. I guess I view your medicine as functional medicine. and maybe I'm totally off in that assessment, but effectively what you're doing is you're, you're redesigning the way that healthcare is delivered to individuals.

9:47Unfortunately, it's expensive. And so the first people that kind of get it are those who can afford it. But did I do a good, like a decent job of kind of articulating? I do think that the healthcare landscape is moving more towards value-based care. That's where I spent the last decade of my life. And, you know, again, instead of paying for volume, it would, for example, say to a primary care doc, hey, you've got a thousand diabetics on your panel. If you have 70 percent of them who are under control, you'll get paid more. That sounds good, right? On the surface, it is a step up from the transactional fee for service nature that most of us feel.

10:24But the fact of the matter is we've been at value based care, quote unquote, for 20 years and healthcare costs continue to go up, quality continues to stagnate and access continues to be a challenge. And so has that really delivered on the promise? I think cash pay is a separate aspect to that because the great irony maybe is maybe not the right word, but our healthcare system has divorced the stakeholders from the payers. And it's one of the only industries in the world when you think about like, if I am interacting with you, Nick, as physician and patient, you're not paying me actually your employer is paying an insurer who's paying my health and who's paying me right and so the two people who are actually engaging in value with one another are not even connected in an economic relationship and that creates weird incentives and it makes things awkward and so for us frankly if we are not delivering value to someone's life they will walk away by not paying us.

11:29And just like any other service in the world works, right? And so we are there to promote health and wellness. If we don't do what we say we're going to do, then people have that opportunity to shift. And really, when you look at the numbers, amount you might invest into us and cover yourself with a catastrophic plan or something like that would probably keep you healthier and out of trouble and costing less than the traditional health system would if you wait for disease to happen. We often talk about this idea that it's hard now or it's hard later. It's expensive now or it's expensive later, but at some point it's going to balance out.

12:08Tell me, so what are the offerings that you provide? How are you different than maybe a traditional healthcare practice? So that's what it feels like when a patient comes in. You are assigned a concierge. This is your personal navigator who helps you understand how do you pay for this thing out of with cash. Some things do still get paid by insurance. How do you get scheduled for your labs or your DEXA scan or this advanced imaging that you're going to? You then have a health coach who you're assigned to. This is kind of your extended family member, your worried sibling who's checking in on you, holding you accountable, making sure that we have set clear goals of what are we going to accomplish over the next three months and are you doing those things?

12:47Let's check in. Let me help you remove any barriers. Are those clinicians or physicians or are they just people who are helping them work? Our health coaches are trained as RNs, but they might have different backgrounds as well. These are our, you know, interdisciplinary team that comes together. Your next visit, though, is with your longevity precision medicine physician. Many of us have trained and untrained ourselves in the traditional health care system in many ways, pursued other functional medicine certifications or sports medicine or obesity medicine, whatever it is, and have relearned a different approach to Medicine 3.0 and to HealthSpan.

13:25And so that first meeting is really to understand your history, to understand what kind of risk factors you have. We have access to so many different diagnostics. In our baseline programs, everyone is getting over 100 biomarkers to start, both initially and quarterly. A DEXA scan, which we can talk about each of these, a coronary artery calcium scan, and a VO2 max. These are all objective measures of different drivers of health, and we use that in extremely clinical ways. And so in addition to that, though, we have access to things like full-body MRIs and liquid biopsies if you have a worry or a history or risk for cancer.

14:04A liquid biopsy? I've never even heard. What is that? Yeah. So there's a company out there called Grail and what they look for are these end methylation products, which are shed from certain tumor cells that are microscopic and it can detect up to 50 kinds of different cancers, performs better at like later stages. And so if you have a stage one or two, it can still detect that. But certainly if you have something like a stage two or three or four, it's going to tell you, Hey, something's. It's almost like it's looking for breadcrumbs as opposed to necessarily it's testing the actual tissue exactly the thing that it is but it tells you hey there's something that tells us maybe this person has a pancreatic issue or something like that so that plus a full body mri plus a few other scans are kind of the most advanced screening that we have right now when it comes to cancer can you talk a little bit about like what functional medicine is because i've said that word a couple times you've said it now like what is that medicine is fundamentally only just root cause medicine.

15:02It is trying to understand rather than treating the symptom, if you have chest pain, if you have acid reflux, what's causing the chest pain or what's causing the acid reflux? Let's not just throw meds and throw things at the symptoms, figure out what's actually going on. Oftentimes functional medicine is rooting out things that traditional medicine doesn't even think about or doesn't know how to even order. I've had to learn a lot of these things. So a gut microbiome, for example, I'm a very big believer now, especially that the gut brain axis is a major player that the gut plays a big role in chronic inflammation and all sorts of systemic diseases.

15:42And there's real ways to test for this. And it's not some kind of fringe stuff. I mean, these are like recommended by the American Gastroenterology Society, right? It's just it hasn't diffused down into normal practice and people don't get it. So we get all sorts of different tests like that, that help us understand from an individualized type of what might be driving someone's pathology. And here's an example. I didn't realize seven minutes was the average amount of time that a primary care physician, and I love my primary care physician, but here, I think here's an example of what you're talking about, the difference between sort of traditional medicine and functional medicine.

16:17If you've got seven minutes with a primary care physician and you go in there and you're like, Hey man, I'm getting heartburn. they're going to say oh okay we'll try these three medicines they don't have the time to dig in and say well they're hanging out for their life right and right and i think that that is the moat of our business if we want to talk about our business people are paying for access to a physician to spend 90 minutes like this long format talk about everything and anything and to be able to i get patients that send me like articles of X that they've seen or some random thing.

16:52And they're like, I want to learn a little bit more. And we're like, okay, I'm not going to belittle you. I'm not going to say that's stupid. I'm not, I'm going to encourage you to bring your GPT stuff in. Like, let's learn together. Let's unpack all this together. Cause we all have these tools at our disposal. Now, most people want a Sherpa and a guide, and that's really what you're paying for in many ways. So the functional medicine piece, I find really interesting because the body is made of so many different systems from my research i'm just going to name some of these and like this is what i have found typically in practices like yours that they're looking at high level there's the cardiovascular and you already said that you know the vo2 max or the i can't remember the name of the calcium test but there's certain things that you can do there there's your brain and your nervous system so there are mris obviously that that you can be run through there's the metabolic and endocrine system that you'll actually do full blood paneling for you're obviously also So looking at the liver, the kidneys, the GI tract, your body composition, muscle, I can never say it, whatever, the musculoskeletal, lungs and respiratory, cancer screening.

17:57And then my favorite recently has been the genetics and like the biogenome mapping. Yep. Did I miss anything though? Like are those like generally speaking like sort of broad buckets that you're playing with? single one of those things. And generally speaking, we believe all of those have their place. What's challenging for folks is figuring out which one should I get? When should I get it? How do I interpret that? Right. And so what we help do is rationalize when are we going to focus on your cardiovascular health? And when are we going to focus on your dementia risk? And when are we going to go down the genetics path and the GI path?

18:37Right. There's just so much. And so you need a team that's going to kind of walk you through that in a rational way. And that's what we do. And we do that by understanding one, what are your goals? Hey, I don't know if you remember this, but when we started this podcast, we entered into a social contract. I would spend time, energy, and money producing this podcast, interviewing these individuals and giving you insights into how to build, buy, start, grow your business. And you would like subscribe and leave me five-star review. Now, out of that, we both get to talk to really cool people and hear really cool insights.

19:09We both get a ton of value, but I just want to help you keep your word. So would you do me a favor? Will you go leave a five-star review for me on Apple or Spotify? It would really help. And if you want, even share this with a friend. And two, what is your risk? And to me, it's like, I need to address anything that's going to kill Nick in the next decade, right? Quickly, right? Anything that's going to cause morbidity, meaning cause chronic disease or some kind of change in your life, and then start shifting to the things that are going to optimize you and get you in your absolute best right now.

19:47We call this sort of prime preservation. If we can be at your prime right now as you turn 40, how do you extend that for as long as possible and keep as many good decades as possible? And then the last sort of phase is talking about aging, healthspan. Like how do you push out those marginal decades, 80 and 90 and 100, where you're not in a nursing home. You're not dependent on others. You're thriving. You're one of those 90-year-olds that people are like, wow, look at that. I think it's really interesting. And for people listening, this is the interesting part. As many times entrepreneurs in particular will come to an aha realization in their life that, oh, entrepreneurship is about giving me freedom.

20:27freedom to do the things that I want to do, whatever, take vacations with my family, spend the time where I want to work with the people that I want to work with, work on the products I want to work with. But they don't spend a lot of time thinking about what enables you to do all those things is your health. If you don't have good health, none of those other things matter in life. And as you get more financial means, I should say, as an entrepreneur, you need to be thinking about how am I putting money aside to my health? Not just a gym membership, but like these types of conversations. And that's why I like companies like yours, because you give people an opportunity to go and speak with a physician and say like, yeah, my, I'm feeling kind of tired.

21:08And then like, here are the other areas that I'm having a problem in. And, and we run a smattering of tests and kind of look at it holistically as opposed to, Oh, that's, you're tired. Well, here's an amphetamine. Not that we, anyways, my question though, is I'm about to turn 40 and I am, I am thinking about this a lot. I just don't know what to do. Like there's so many options out there. Should I go with a company like function health? Cause I, I look and I'm like, okay, well they, they, they can help me schedule the MRI. They'll run a full blood panel. They'll have somebody come to my house.

21:36I'll get a smattering of tests, but I won't necessarily have the concierge medicine or I could go to somebody like you. It's like, okay, I go spend a day. Maybe I go to your clinic. I run a smattering of tests. I pay more, but I at least feel like there's a white glove approach and it's just taken care of? Or do I even need that? Like, do I even need all those tests right now? Am I healthy? I don't, I don't know. I look, I'm skinny fat. I got a lot of weight around the middle, my midsection, but am I at cardiovascular risk? Like how do you even approach it? Like how do you even start approaching it as an entrepreneur?

22:02Two things. One is we believe we work with a lot of wealth managers, family offices. We believe in preserving health is much more and just as important as preserving wealth. Unfortunately, I get a lot of folks who are 60, 63, 65. They've had an exit. They've done really well. And they're 50 pounds overweight, completely inflamed, diabetic, joints hurt, and staring down the barrel the next decade of chronic disease getting worse. And this is kind of like their last open window to make a meaningful change before that becomes the dominant narrative to them. And so unfortunately, too many people trade kind of the glory or the wealth or the hype or whatever it is for their health overall.

22:54And so we really believe it's, I think we're shifting, Nick, like even when you start to see the stats on young people and their decreased alcohol intake and dedication, who knows, maybe we're starting to see some signal there. But what I would suggest is that everyone probably, especially if you're about to turn 40, I really think the data would suggest that we need to pull up how preventative we are being and when that happens. So at age 40 at least, but certainly in your 30s, I believe you should do at least a one-time risk assessment. And a lot of people, I think, are doing that and they're looking up.

23:31You can go order labs. You mentioned function. I think you may have been talking about fountain health, but function health is, is like a$500, very comprehensive, you know, blood panel. And they come with some AI readouts and some recommendations and that's great, you know, but frankly, a lot of patients have come to us with their function health report in hand and they're saying, Hey, what do I do with this now? Or, and you need a longitudinal no clinician to help prescribe something like maybe we could optimize your hormones or whatever it is. Right. So whatever it is, like, here's what I would suggest as far as a one time sort of assessment.

24:13We have one of these and I can talk to you all about like what our sort of version of the executive physical is. But at the very least, you should get a sense of your cognitive capital. So like objectively understand how is your sleep, your stress, your focus. We have cognitive tests and exams. We've worked with a company called Brain Code that does a neurofeedback and does EEG brain mapping. And so there are these very objective ways for us to get a sense of like, is that the one where you're in the MRI and they're asking you questions and they're mapping? No, that's not. It's interesting. I mean, but EEG is that those are functional MRIs and those are really cool to see.

24:50EEG is basically like a little hat you wear and it's checking all your brain waves and you can do it at home. You can do it in the center, but you know, cognitive, physical, and then understand your overall risk. From a physical standpoint, VO2 max is probably one of the most predictive long-term metrics of overall longevity and lifespan. And what is that? The VO2 max is a measure that we get. If you've ever seen the athletes that are like, they have a mask on and they're running on a treadmill, that's called the VO2 max. So we like to get that on every single patient. And the reason why is it is one of the best overall composite measures of total body health and longevity.

25:31And the reason why is because it is measuring how well your heart is pumping blood, how well your lungs are oxygenating that blood, how healthy your blood vessels are. And ultimately, it is looking at the amount, the milliliters of oxygen per minute that your mitochondria in your cells are able to utilize to create ATP, which is the energy that fuels our body. And so it is this crazy cascade of macro and microscopic, you know, circumstances that are happening that leads to this VO2 max output. Here's a stat. So if you are a lifelong smoker versus a non-smoker, you have about a 40 % higher chance of all cause mortality in the coming year versus that non-smoker.

26:15That's high, right? We all that. If you have a low VO2 max with a high VO2 max, you have a 400 % higher chance of all-cause mortality than the person who has a high VO2 max. It shows you an order of magnitude more predictive than even smoking is how important that is. It's riskier to have a low VO2 max than it is to be a lifelong smoker. Absolutely. There are multiple data points that corroborate that, but the direction is not even close. It's like a 10 X differential. So, and for all those reasons I just mentioned, right? Like if your heart's not beating well, if your lungs are not oxygenating well, if your mitochondria are sick, if your blood vessels are inflamed, that probably means a lot of other things are not going well and you are at risk for many other down comorbidities.

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27:08So we have a very structured way to build up VO2 max in our patients, right? But if you don't know that about yourself, here's where it matters, right? I think the working backwards from where you want to be 30 and 40 years. So if you're about to be 40 and you think about where am I going to be when I'm 80 years old, right? You're going to lose about 10 % of your VO2 max per decade, even if you're staying relatively well-trained. So if your VO2 max dips into like the low 20s, say 20, you will be winded walking up a flight of stairs or around one flat block. If you want to be 80 and you want to be hiking the Rockies or dancing with your grandkids, right?

27:54Like you probably need a VO2 max of 30 or more. Where are you now? If you're starting right now with a VO2 max of 33, you're not going to make it there, right? And that's the objective way that we... Dang, that's crazy. Look, people sometimes say like, well, aren't you just telling people to like exercise and diet more? Yeah, but like, when have you ever heard this kind of specificity and individuality around how to build where you are? Because maybe like another test we get is a DEXA scan. We look at subcutaneous fat, visceral fat, and a measure of muscle called appendicular lean muscle index.

28:32And that is because, again, you will lose about 10 % of your muscle per decade. You've spent time in the end-of-life care or nursing home space and all that, right? Many of these folks are there because of functional decline. They might have their minds, but they literally don't have the muscle mass. Sarcopenia is what we call it, is age-related loss of muscle mass. And so you need to have what we hope would be in the 75th percentile or higher of appendiculine mass index. now in order to preserve as much muscle mass as you can to do the functional things you want to do, like stand up from a chair by yourself or put a suitcase in the overhead when you're 75 or whatever it is.

29:14Right. So these are the kinds of things that your primary care doc is probably not assessing. And when you ask, like, where do you start with this? Because there are a lot of programs out there that do that. I think first you got to go with someone you trust, like go with folks who have established thought leadership who seem to not just be selling you something underneath. One thing we're proud of and that we will continue to maintain is that we make zero dollars from any supplements, from any imaging test, from any lab vendor, from anyone. We pass all that saving through to our patients and we're very transparent with that because we don't ever want the illusion that we're pushing a supplement on you because we're going to make money from that.

29:53We're telling you something because we think it's for your best interest. And that's it. I love this idea of like, where do you want to be in working your way backwards? I think something, this shocked me. You know, you said I work in hospice. One in three, it might even be higher than this, but let's just say one in three people over the age of 75 who break their hip die within a year of breaking their hip. And they could be super healthy before that. But once you lose your mobility, it's a very fast decline when you get to a certain age. I thought that that was like made up. I didn't believe that.

30:28And then, you know, I did research. I'm like, holy crap, that's that's a real statistic. So to your point, like you can't just wake up at 70 one day and say, like, actually, I want to be in much better. Like you have to look, I think it's never decades before. I don't think it's ever too late. And I love these videos of these like little 80 year old ladies who are doing deadlifts. supervised and whatever. But the earlier you start, the better opportunity you have to give yourself optionality more than anything. And just to round out, you know, that last comment is, you know, one thing that we think we have solved is you're busy executive, you know, family obligations, business obligations, all of these things.

31:10You can fly down from Boise to wherever you want. Take several days out of your schedule and come to them and have the privilege of being cared for by some company. We see it the other way. We are incredibly honored to be caring for folks across the country. We are a 50-state virtual practice, and we bridge that gap by getting those diagnostics in your local community. It doesn't matter to us for you to have to take four hours to come to our center. We'll send a phlebotomist to your house to draw the blood. We'll get a mobile ultrasound to come to you. We'll schedule your DEXA scan when you're in Florida traveling with your family because it's most convenient to you.

31:52And then you're at that conference in LA the next week and that's where you want to do your thing, right? We will meet you where you are and we get the data. That's what we care about. Then no matter where you are in the country, we can manage you. We can send in prescriptions. Do you replace the primary care physician? Like, do you still have patients who are 90, they still have their local. In circumstances, we replace the primary care doc. We advise folks to have someone in their local community just as a backup. If you ever need to like, someone really needs to lay eyes on you or hand on you or you get COVID at 2am and whatever, like, but we respond next day, same day.

32:30We have next day, same day appointments. We end up taking over. There's so much overlap. Like when you think about managing lipids, your blood sugar, blood pressure, all of these things are in the primary care camp. And so we take over all of that. And frankly, people come to us because they trust us, because no other doctor knows as much about them other than us. And so if something else comes up that might not be sort of in the scope of their care with us, they still want to ask us because that's where they've established their care. Okay, I'm going to dive into the business side of it in a second.

33:09But before I do that, I just want to tie a bow on what you were saying. You were saying that you test and sort of establish this baseline and you look at cognitive and physical health. And then in the cognitive, you talked about some of the tests that you apply, the MRIs, the physical health. You talked about the VO2 max, the DEXA scan, the panels that you run as well. Are those the two major buckets? Was there anything you missed? And the third one is really the risk liabilities. And you can think about this across a few different vectors, but we usually think at least cardiac, metabolic, and inflammation, and hormones.

33:43And so cardiac, we're looking at things like your ApoB and your lipoprotein A and your coronary artery calcium and plaque. And these are things that are in guidelines everywhere, but most PCPs don't order. We're looking at insulin resistance scores and multiple markers along the metabolic route to optimize how your body is handling glucose. And hormonally, I see a lot of folks wrecked from their hormone profiles, whether it's thyroid or cortisol or testosterone and estrogen and all the andropause and menopause are different phases of life and perimenopause apparently, which I'm just learning about.

34:25Some of this is mainstream with some docs. A lot of it is not with a lot of docs. And, and so you have to understand like, where are the big risk factors that are going to get me in the coming years? And let's mitigate those to start with. So that's sort of the framework. Are you a hundred percent virtual? We interact with our patients 100 % virtually. We do have, again, in local communities, we will connect with them through those partnerships. And then once a year, we are planning our retreats where we'll bring our patients together, where we can do in-person diagnostics and learning events and community building and things like that.

35:02When did you launch this business? We have been in the business of Concierge Precision Medicine for about three years. Velocity Health was launched this year, though, with our focus on founders, executives, biohackers, athletes, folks like that. And how big is it? How many patients do you have currently? How big is your clinical team? We've built this to several hundred patients. And during this pivot now, we're sort of reconstituting our panels. Now we have eight docs, though. All of us have different varying amounts of patients on our panel. but you know we really think a full-time doc shouldn't have more than 200 250 patients or so on their panel the average primary care doc in this country has 2500 or so we want our docs to know people right like i said they should know every detail about their patients and the amount of data that we get there's just a lot to wade through and the kind of care plans that we're creating we also two other things that we we didn't mention about the care model that we have integrated behavioral health.

36:02So we have performance mindset coaches. We find that the mindset aspect is so much the driver more than the will or the physical capability. And then when we do, or if we do, if we need subspecialists, we have those folks on our team as well. So we may have identified a cardiac issue that requires a cardiologist to come on board, or you may have a particularly high dementia risk and we have our neurologist on board, you can weigh in on the case in that way as well. What does it typically cost for a patient? Is there a spectrum that it costs? Is it a la carte? Is it annual recurring? Like what does the revenue model look like?

36:44Yeah, we have three different versions. We have kind of our entry level, which is the one-time precision review, kind of our version of the executive physicals. You mentioned the Mayo Clinic. I had the opportunity there to, you know, engage in some of those. And it is your one-time snapshot of sort of where you are right now. But more than just giving you an AI readout, you get 90 minutes with a doc. You're really understanding what every one of these numbers means. You're getting a plan forward. You're understanding, you know, I just talked to a patient this morning and she said that she runs marathons and she's training for one in the next three months and she's going to come in and get this, this one-time review.

37:26And it's a great opportunity to sort of see where she is pre-race to give her a good plan on training and nutrition as she sort of builds to that. For any of the founders out there who just want to get a sense of like, okay, do I have like a big unmitigated risk that I'm not seeing? That's kind of the best option. The one that most people choose is our recurring. How much is that first one? How much $2 ,500 one time. And that includes all the diagnostics. So the, the lab work, the decks, the VO two max, the time with the doc, the concierge, she's going to manage all that and the plan sort of going forward.

38:01I keep all that information. I have all that data. It's a baseline. It's yours. You keep it. We'll give you, I mean, we'll give you a nice readout of it that you can pass along to your next clinicians. And some people will come out of that and say, okay, I feel like I've got a good clean bill of health and I'm feeling good and I'm going to just keep doing what I'm doing. Some people will say, okay, I've got some recommendations. I'm going to go back to my PCP. Maybe I'll do this once every year or something. Some people say, oh, okay, well, we've actually identified something. I really liked my experience with you.

38:32Why don't I upgrade to one of these longitudinal plans? And so - Is that$2 ,500 plus? Is it like$2 ,500 plus the cost of the panel, plus the cost of the MRI, Plus, is it inclusive? The$2 ,500 includes the blood work, the VO2 max, and the DEXA scan. You can add on things like the advanced coronary scan, the full body MRIs. Full body MRIs, just so folks know, there's two big companies out there, PreNubo and Ezra. They're usually around$2 ,500. You can add some things on there. They're trying to bring those prices down. Function actually just bought Ezra. And if you have a function membership, you can now get an Ezra scan for 500 bucks.

39:12Like another reason we don't want to be in the diagnostics business is like, we think that's a race to the bottom. Like good luck to all those companies, but there's going to continue to be pressure to bring down the price on just like I can get a DEXA scan for a hundred bucks. Now, I really think in five years, you'll be able to get an MR, full body MRI for a couple hundred dollars. So in the traditional, figure out how to like intake all of that data and, and, and like act on that. We're going to be already have been doing that for a long time. If I came to you and I was like, Hey, yeah, I want the$2 ,500, but I'm also, I'm really concerned about my heart.

39:49So I do want some additional tests for the cardiovascular system. There'd be an add on for that. I mean, the most common one is the coronary calcium scan. That's usually a hundred or$200. We find that in your local community. We add that on. And we have that discussion with you when we review all of your data together. And do you coordinate all that? Like, does your team work with them to coordinate with the local? Yep, exactly. And so we got to like ask you for your schedule, right? But you're not trying to go pay and figure out, oh, do I use my insurance card for this thing or whatever? You show up and you get your test and they're not charging you.

40:23There's, you know, the good ones are sending us results at the very least. They're sending you results and you're sending those to us. And we have the data. That's all we really care about. And we want to make sure that this process is seamless for most folks. Okay. So those first tests, let's just say$2 ,500 to$5 ,000, depending on how many add-ons you throw onto it. Yep. Ballpark. If you do kind of the all in, you're probably talking$5 ,000. So that's one offering. What's the next one? Some people come to us through that channel and they go, okay, we've discovered something. I really like you guys.

40:58I want to keep working with you. I'm going to upgrade to this longitudinal program. Some people come to us knowing that they want this longitudinal program. So this one is initial blood panel, over 100 biomarkers. And then quarterly, we get more blood work, depending on what you need. DEXA, VO2 max, coronary artery calcium, that's included. Plus, your concierge monthly visits with your health coach and quarterly visits with your physician, including longitudinal prescribing if you need. And so every three months we sit down together, we spend 90 minutes, we unpack how everything's been going. We talk about your 90 minutes.

41:36Yeah. Yeah. We're here for you, man. It takes that long sometimes. I mean, some people are like quick and they don't want to spend that much time. They're like, okay, I told you everything in 20 minutes. Like I'm good. Yeah. I just get my script and like, I think we're on a good path here. And yeah, we sign off. But in that first year, Nick, there's so many things that we can unpack together, right? Like it's like, okay, next quarter we're going to get your gut health tests. And then there's a whole conversation about that. The next quarter, we're going to get your heavy metal test. There's a whole conversation about that.

42:04Right. And so it's not to say that we're constantly looking for things. We have to like pair it with symptoms and why we're hunting and pecking. But for the right reasons, there's a lot of data that we can sort of get. And so for those reasons, you know, a lot of times we'll, for example, start hormone optimization therapy on people if they're if it's indicated. And so they're going to stick with us long term. They want a doc who's going to be there every month and every quarter to watch how things are going. That's how we think things should go. This should be a longitudinal relationship. That's what we ultimately want is to form relationships with people long term.

42:39And from a business standpoint, I know you all think about this a lot, right? Like we peg our business from a CAC to LTV standpoint at one to 10. I'm really happy if we can keep that ratio. But that's a one year, you know, LTV. If they stay for a second year, if we earn people's trust and retain them for a second year, our LTV doubles every time they stay with us. And so that ratio gets crazy if we can keep it low on the front end. So how much is it for the month? That one is$1 ,000 a month is the best way to think of it. So that includes everything that I just said. If you want additional diagnostics, you can add those on a la carte.

43:18The last plan I'll say is basically that exact thing, but all of the diagnostics are included. So you don't have to think about anything like all of the stuff we we recommend is included. So the full body MRI and telomere testing and genome testing and pharmacogenetic testing and all of these things. And so some people say, hey, I want like the most advanced diagnostic suite that the market has to offer. That's what this is. So we would suggest doing that once every three to five years, you go in and get the full diagnostic set, get everything. And then, you know, then you still meet quarterly with your doc and monthly with your health coach and all of that.

43:57And and then the next year you fall back to that that middle plan. So that last one is called our elevate plan. That's$25 ,000. And that's one time again, you just get all of that includes the full services for the year. And then the next year, most people would drop back to the essentials, which is the $1 ,000 a month. Yep. That's interesting. So that test, the diagnostic test, do you view that almost as like a lead magnet where it's like, sure, we'll help you get your tests. And we know that some percentage of those patients are going to convert to our longitudinal base. Yeah. Look, I think people are sick of point solutions.

44:34I know payers are. I think people are too. Like, I don't want to pay - What do you mean point solutions? Meaning I don't want to pay five different people to get my labs and then get my MRI and then get this other gut test and then my doctor and then my functional med and then my nutritionist. Like, I just want one thing where it's all integrated into one place. And that's what we've tried to achieve. and that's what we're trying to smooth. What does the business look like? So the reason I love these businesses is because there's more demand for it. I just think that the technological advancements that we're seeing, even in AI, have not yet caught up with traditional healthcare.

45:14Like we don't have that level of diagnostics. We don't have that level of access to some of these new cutting edge technologies. So I like these businesses for that reason, but I don't necessarily know the total economics. So for a practice of, I think you said five physicians, Or eight physicians? Yep, yep. Eight physicians, several hundred patients. What does that represent? Are you guys all partners in the practice? Do you on the platform and they pay to be on the platform? What does velocity look like? Let me describe this because there's a regulatory component and then there's a business side of it as well.

45:46There's a, I'm sure you're very familiar with the corporate practice of medicine laws. So in many states, a non-physician cannot own a clinical entity that is directly engaging in clinical care with a patient. There's big ones like California, for example, right? And so you kind of have to adhere to corporate practice medicine laws. For that reason, we've created this bifurcated model in healthcare for for-profit organizations where you're taking investors and when there are owners. And that is the MSO PC model. And so an MSO is a management services organization. That is the overarching structure that all of the value is essentially being created to.

46:35There is the professional corporation, though, which is the physician-owned entity that engages directly with the patients. And so they have to stay separate. Like, non-physician cannot tell a doctor, you need to prescribe more medications or you need to do more tests, XYZ. It's meant to have that separation of business and medicine. And so physicians own the PCs because we have to, but we took a very concerted approach that we would be a physician owned and led organization. So physicians own more than 51 % of the majority of the MSO as well. We took an investor and are courting a couple others and then have equity for early employees and advisors and other strategic partners.

47:27The equity, look, I'm a serial entrepreneur. I've raised VC. I've raised tens of millions of dollars. I've been on, you know, in cap tables on all sorts of weird situations. And this one for me, for my own personal company, I felt very strongly that I was not going to partner with someone who demanded a liquidation preference or a board seat or preferred shares. Everything is common stock and everyone is just a percentage owner. And so your percentage of the company dictates your, you know, your say and how we're sort of set up. But is there a tech component to it? Like if you want to unraised money or is it because like, I mean, traditionally with an MSN, So you're not going out and raising much money.

48:09For several things. One, there's a huge regulatory component. Getting licensed in 50 states and checking all the boxes is a several hundred thousands dollars undertaking. You have to really know what you're doing. There is a tech component. We have a portal, a platform that patients use that amalgamates all of this different data and it'll plot to you your sort of biological age and chronological age and where your risk is versus age and sex. You can ask it questions. You can schedule with your doc and all those kinds of things. And it's really about top of funnel, Nick. Like we know that we have a 96 % retention rate.

48:48It's sticky when patients come in. And then we also know that there's such a need for it. Like the timing is right. There's so much information and data available to patients as far as like podcasts with Huberman and Atiyah and Rhonda Patrick and all this stuff. And then there's all this data available with function and these MRIs and lab tests and everything. And people are just swimming in information. They don't know what to do with it. So we're at the right moment, I think. And if you compare it with the right sort of unit economics, that's what is attractive. And so building out the tech component, making it a pleasant sort of digitally native experience.

49:25We are thinking about a brick and mortar expression of this as well. Like what would it feel like to dot, you know, the country and put a velocity health center? I would think if you started getting concentration in any particular market. Yeah. Why wouldn't you have a brick and mortar location? First of all, it's a distraction, right? You have to like operate it. That's that whole thing strategically. But to me, if you're going to, it needs to both be amazing and like a line of vision and mission and values and value. But also it needs to be standalone profitable, meaning if just the services that you have incorporated into the center should have enough like a la carte service that it could exist on its own.

50:08And then the icing on top is that if any of those folks convert to a longitudinal relationship, then you've got the recurring SaaS revenue. And so, you know, when you really ask about the business, right, like just take the middle plan and use that as a benchmark. If we can get a thousand patients paying a thousand dollars a month, we're making a million dollars a month. We're 12 million ARR. Healthcare multiples are 10 ish X ARR, maybe 30 or 40 X EBITDA. We have probably a 30 % margin or so that is taking into account all of our startup costs and everything. So we might get more efficient. You talked about AI.

50:48I think there's some opportunities there operationally. But it's not that crazy to get 20 patients per state in 50 states to get to 1 ,000 patients and to be valued at$100 million company. And it's not about what our value is for our personal. if to me it's like once you get that and we're profitable like you're already profitable you are broke even at 100 patients or whatever like your destiny is in your control like i can go to a bank and get like yes header terms to go think about okay well maybe i want to expand and go buy a bunch of these practices and roll them up maybe i want to do this brick and mortar thing maybe i want to go big on the ai thing right but that happened yeah if i can get even minimal kind of scale.

51:30Right. And so that's how I sort of see the business. Now, once you start like layering on, okay, 10 X, that can I get to 10 ,000 patients? Like that's not that many people, right? 10 ,000 people is not when you got to find the right people, but you're doing all the backend work. Are you, are you credentialing all these physicians in every state? Like, are you the one, you, the guy, you, the back office who are going out and getting them credentialed? Yeah. I mean, a lot of doctors come into us with a lot, several licenses already. We are recruiting for that. But we also, yeah, we help them build.

52:01There's something called the IMLCC, which is the interstate medical license compact. And if you have a home state, you can basically get reciprocity in 30 something states. Then it's just like picking off the other big ones. So we've essentially like regionalized our doc so that we've got like a West Coast doc. He's got all those 10 states and a Midwest doc. He's got those 10 states or whatever. And then what does the rest of your team look like? You have a dietician. Do you have any specialists? Yep. So we have dietician, trainers, and the behavioral health folks, performance mindset coaches, and then subspecialist network as well.

52:34And so we've got the eight primary docs who are longevity focused, optimization focused, but we also have access to our subspecialty network. And so whether you need a GI doctor or endocrinologist or a preventative rheumatologists or whatever it is, we'll have access to those folks and we bring them on the team. And the experience we like is sometimes we can pull this off. We like this from a scheduling standpoint is like, like this, you, me, and the specialist should be in the room together. Meaning like, let's all have the conversation. Right. One of the things that always frustrated me, even at a place like the number one hospital in the world was I couldn't get three specialists in the room at the same time to talk to the patient at the same time.

53:17How frustrating is they're all saying they're little snippets and that's not the kind of care I'd want for myself or my family. And we're committing to trying to build something outside of that. And so, yes, we do have those subspecialists as well. How are the physicians compensated? Is there a bonus structure with, I don't even know how you would do it. Is it just like billable? We don't want to recreate the same pathologies of the current system service where docs are incentivized to churn and burn volume. We pay a per member per month fee to our physicians as well. Like just pick a number. I'm not saying this is a number, but say it's$100 per easy number, right?

53:58If you had 100 patients on your panel, that means you're making$10 ,000 per member per month or overall, right? You're making total$10 ,000 to care for those 100 members, if that were the PMPM fee. So we create whatever that PMPM fee structure is and we build their panels. And, you know, what I'll say is like, if you're at a full, if you're a full-time doc working with us, you're earning top five percentile of physicians in the country. And so we want to attract the very best of the best and we want to retain them. And that means you got to pay them, right? Frankly. Where are you finding customers?

54:37So you, you mentioned a one to 10 ratio. So it's like, all right, for every thousand dollars we spend, we get$10 ,000 ish for that. Where are you seeing those patients come from? How are you getting them? We are in the midst of running several different channel experiments. There's the traditional stuff like digital media, social paid advertising, right? Like is someone going to pay for a thousand dollar a month product off of a TikTok ad? some people will, right? And I think you just have to tune in the algorithms in the right kind of way. So call it 20 % or so of our marketing spend is on that realm.

55:19And if we can prove that that CAC is reliable and we find the right channels, we'll probably pour gas on that because that's a really reliable way to get in front of a lot of people. But we're exploring a lot of other things. The most successful one from a pro-capita standpoint has been CEO and executive roundtable clubs. And so we're part of one called Amalfi, for example. They bring together founders, executives, CEOs, former athletes. They play golf. They talk about business. They do these wellness retreats. I had the opportunity to go do a fireside chat, question and answer, hang out all weekend, really get to know people.

56:00that's like the long format sale, right? People want to know their doc more than anything, and they want to, you know, be able to question them on certain things like values or how they see certain clinical circumstances or whatever it might be. And so that's another channel that we've found a lot of success in, but frankly is very time consuming and expensive as you might imagine. And so how we scale that is something that we're thinking about. We've done other things like sponsored newsletters and webinars and print media. It doesn't sound like though you've necessarily found your channel where you're like, okay, this is it.

56:46No, no. I think we are literally in the midst of that experiment right now. And I think we've done it in a smart way where we can pretty accurately tell you what our CAC is by channel and by experiment and by partner. And we're just letting them all play out. When we stop that experiment, I don't know. I would like to see a very like a front runner, right? Like this thing reliably for 700 bucks, we get patients. These other five things, it's like 2000 or more every single time we're paying that much. Like, okay, let's throw all our resources at this thing. Is there one that you think it's going to be?

57:26I would think that Meta or Facebook would be kind of what we learned about Meta and Facebook and why it's not a good channel is because it's passively serving up ads to people who, yeah, might be interested. but scrolling and seeing an ad is different than going to Google and typing in longevity practice. Like you're already sharing another sort of step towards conviction towards this thing by taking time to search for this thing rather than being presented it passively. And so look, did we just mess up our approach to Meta and Facebook? Sure. Like, are there companies in our space that are successful using Facebook and Meta, I am very certain of that.

58:12That's not been our experience so far, but we're also early and we're not spending all that much money on it. What's the conversion? So what's the percentage of entrepreneurs who go and do that first test, that$2 ,500 test that then convert to the long-term patient? Yeah, that's much higher. That's like 25 to 50 % of patients stay with us. So, I mean, And we think that's a great way for people to come in and get a sense of who we are. And, you know, what happens more times than not is not that like, oh, we found something scary. You better stick with us. That's not what we're saying, right? We're saying like, we're just having a genuine, authentic conversation like this.

58:49And patients are like, I want to keep working with those people. Yeah. I love this business. Where's the best place for people to come find you? Online? Velocity? Yep. YouTube? www.velocityhealthclinic.com is our website. We do have a YouTube and a podcast called The Ultimate Asset. I just interviewed two of probably the world's leading cardiologists, brought them in, had fascinating discussions with both of them. We kind of will juxtapose different viewpoints and we want to elevate the kind of conversation that we're having around optimization and longevity. I am writing a book that will be released early next year, 50 is the new 30, which is really meant to bring out what I think is the prime decade in most of our lives, if we can achieve it and have the right team around us.

59:40I'm all over ex-DrDeepMD and LinkedIn and Instagram and all that good stuff, but search velocityhealthclinic.com to start plenty of information there. Love it. Dr. Deep was fantastic, my friend. I can't wait to talk to you again. Thanks a lot, Nick. All right. Hopefully you liked that episode. And if you've made it this far, you're either really committed or you're stuck doing yard work and you can't actually skip on your phone. So while I have you, the show is growing, but I have a favor to ask of you. Will you please help me grow the show? I want to reach more people. There's a couple of things that you can do.

1:00:13Like, and subscribe is the simplest thing. Obviously you want to get notifications for when the next episode is coming out, but if you go the next step, will you leave me a review five star on Spotify or Apple. What that does is it tells the algorithm that, oh, hey, this is a high value podcast because more people are leaving reviews for it and it then pushes it out to more people. So that's why when people are like, well, you log and subscribe and put the five star rating, it's not just to make themselves feel better. It's actually to get more exposure for the show. So if you do that for me, I would greatly appreciate it.

1:00:44And I'll see you next time.

From the publisher

MY NEWSLETTER - https://nikolas-newsletter-241a64.beehiiv.com/subscribe


Join me, Nik (https://x.com/CoFoundersNik), as I interview Dr. Sandeep Palakodeti (https://x.com/DrDeepMD).

I was excited to welcome Dr. Sandeep Palakodeti, also known as Dr. Deep, to talk about his revolutionary company, Velocity Health.

This concierge precision medicine clinic is addressing huge macro trends, particularly the demand for better healthspan and longevity. We unpack why someone would leave a top institution like the Mayo Clinic to start a business aimed at solving the "sick care" problem of American healthcare.

Dr. Deep contrasts the standard transactional 7-minute primary care visit with Velocity Health’s functional medicine approach, which focuses on root cause medicine and objective diagnostics like VO2 max, DEXA scan, and the coronary artery calcium scan. We also dive deep into the business model, exploring how Velocity Health scales as a 50 state virtual practice, utilizes the MSO PC model for regulation, and maintains an attractive CAC to LTV ratio through its recurring revenue plans.

If you’re an entrepreneur who believes preserving health is as crucial as preserving wealth, this episode is a must-watch.


Questions This Episode Answers:

1. Why did an institutional physician leave major hospitals like the Mayo Clinic to start a cash pay medical practice?

2. How does a concierge precision medicine approach fundamentally differ from a traditional 7-minute primary care visit?

3. What advanced diagnostics, like the VO2 max test, are the most critical KPIs for assessing longevity and health risk?

4. From a regulatory and business perspective, how does the MSO PC model work for healthcare startups raising outside capital?

5. How can a subscription-based healthcare service maintain an appealing CAC to LTV ratio using a longitudinal relationship model?

Enjoy the conversation!

__________________________

Love it or hate it, I'd love your feedback.

Please fill out this brief survey with your opinion or email me at nik@cofounders.com with your thoughts.

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MY NEWSLETTER: https://nikolas-newsletter-241a64.beehiiv.com/subscribe

Spotify: https://tinyurl.com/5avyu98y

Apple: https://tinyurl.com/bdxbr284

YouTube: https://tinyurl.com/nikonomicsYT

__________________________

This week we covered:

00:00 The State of Healthcare Today

05:00 Emerging Trends in Concierge Medicine

10:09 The Shift to Preventive Care

14:46 Understanding Functional Medicine

20:05 The Role of Technology in Healthcare

24:55 The Business Model of Velocity Health

30:04 Patient Experience and Engagement

34:48 Future of Healthcare and Personalization

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