In short
Jessica Yellin argues the U.S. is in an “information war” driven by social-media virality, opaque algorithms, billionaire-backed media ownership, and AI “slop,” all of which erode trust and make fact-based journalism harder.
Guest background
Jessica Yellin is a former TV reporter; CNN’s chief White House correspondent during the Obama administration. She helped pioneer leaving mainstream media for social platforms. She founded News Not Noise (2018) and focuses on independent journalism, newsfluencers, and content creators.
Key claims
Social platforms reward virality over “veracity,” with bots and “invisible money” shaping what spreads. Billionaires buying legacy outlets (e.g., Bezos/Washington Post; Ellisons/Paramount and possibly CNN) skews coverage and increases polarization, potentially to keep current leadership in power. Trump’s attacks on “fact-based journalism” and repetitive disinformation make audiences skeptical and journalists fearful. Algorithms can “shadow ban” creators even when platforms deny it; AI visuals can be impossible to verify.
Notable examples
Yellin describes her own growth stalling after an algorithm shift, a 5M-view video with 90% non-followers, and difficulty being found or forwarding posts. She proposes off-platform certification (Wikipedia-like standards) and creator “Avengers” networks for evidence-based creators. She advises consumers to verify who’s speaking (profile/Google) and to learn search terms.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOThe Importance of Ethical Journalism
0:45 to 2:24
Discussing the need for ethical journalism and the role of the Center for Journalism Ethics.
“facing independent journalists, newsfluencers, and content creators during this time of waning trust in legacy news institutions.”
The Importance of Ethical Journalism
2:27 to 3:00
Discussing the need for ethical journalism and the role of the Center for Journalism Ethics.
“Running a business is hard enough, so why make it harder with a dozen different apps that don't talk to each other?”
Introduction to Information War
3:36 to 4:10
Kara and Jessica discuss the ongoing information war and its implications.
“And thank you to the Center for Journalism Ethics at the University of Wisconsin-Madison for hosting this conversation.”
Social Media's Role in News Consumption
4:10 to 5:20
Jessica explains how social media influences news consumption and virality.
“Thank you for everything you do to defend the truth.”
Billionaires and Media Control
5:20 to 6:34
Discussion on how billionaires influence traditional media and its consequences.
“And some of the traditionals have not been, you know, adept at capturing that audience and figuring out how to do that transition.”
Impact of Media Ownership on Public Perception
6:34 to 7:43
Examining how ownership shapes public perception and journalistic integrity.
“It's to push a particular perspective on information.”
Trump's Influence on Journalism
7:43 to 9:23
How Trump's rhetoric has impacted journalism and public trust in reporting.
“and especially young people in going forward, future generations are there, right?”
Skepticism Among Audiences
9:23 to 10:40
Exploring the growing skepticism among news consumers and its effects.
“So one of the centerpieces of this, of course, is President Trump, who has been at war with fact-based journalism for a long time.”
Fear and Risks for Journalists
10:40 to 11:58
Discussion about the real fears journalists face in today's environment.
“So audiences are in this like never ending.”
Propaganda and Public Trust
11:58 to 12:39
Analyzing how propaganda affects public trust and perception of news.
“Now that, you know, Comey has been indicted, there's fear that journalists will come next.”
Show all 24 chapters
Algorithms and News Delivery
12:39 to 13:21
Jessica shares insights on algorithms affecting news delivery and visibility.
“And then presenting narratives that appear real but aren't.”
Challenges of News on Social Media
13:21 to 14:01
Discussing the challenges journalists face when utilizing social media.
“And what are the implications of having these tech CEOs effectively control the news we get?”
The Impact of Algorithms on Visibility
14:01 to 16:06
Learn how social media algorithms can suppress visibility for users.
“We don't have any visibility into – and it's not one algorithm, right?”
AI-Generated Content and Its Challenges
16:07 to 17:38
Explore the rise of AI-generated content and its implications for news.
“But not with this administration and not anytime soon.”
Innovating Journalism in the Digital Age
17:39 to 21:50
Discuss the need for innovation in journalism and potential solutions.
“And then I get forwarded things all the time that I'm not comfortable posting if I can't tell the source because who knows?”
Collaboration Among Creators and Legacy Media
21:51 to 24:18
Examine the importance of collaboration between creators and traditional media.
“Maybe people who care about, you know, the New York Times.”
Educating Consumers on Information Verification
24:19 to 28:05
Understand how to teach news consumers to verify information sources.
“I shouldn't say I know people in the middle of the country do know all these things.”
Trust and Verification in the Digital Age
28:05 to 30:35
Learn how to assess the credibility of information sources online.
“And it's always from something like FireDog789.”
Trust and Verification in the Digital Age
30:39 to 31:48
Learn how to assess the credibility of information sources online.
“even one thing off about your bed, it'll show up in your sleep.”
The Changing Landscape of Media and Truth
34:04 to 42:00
Explore the challenges and dynamics of independent journalism in today's market.
“You said when you talk to potential investors, you often get sort of a sneering cynicism from elites who think regular people don't care about truth or facts.”
The Importance of Revenue in Media
42:00 to 44:27
Explore the necessity of revenue generation for media sustainability and engagement.
“And it's a place where you can reach audience and grow.”
The Importance of Revenue in Media
44:30 to 45:08
Explore the necessity of revenue generation for media sustainability and engagement.
“Running a business is hard enough, so why make it harder with a dozen different apps that don't talk to each other?”
AI's Role in Journalism
45:08 to 46:03
Discuss how AI could transform journalism, both positively and negatively.
“Botox on a botulinum toxin A prevents headaches in adults with chronic migraine before they start.”
AI's Role in Journalism
46:09 to 52:10
Discuss how AI could transform journalism, both positively and negatively.
“So before I wrap up, I've got a couple quick questions about AI and the problem of slop.”
Transcript
Automatic transcript. May contain errors.0:01It's on!
0:30Kara Swisher:that publishes all across the internet, mostly on Substack, Instagram, and YouTube. Jessica is a former television reporter. She was CNN's chief White House correspondent during the Obama administration, and she was one of the first journalists to ditch mainstream media for social media. She started News Not Noise in 2018, and she's got deep insights into the challenges and opportunities facing independent journalists, newsfluencers, and content creators during this time of waning trust in legacy news institutions. I spoke with Yellen earlier this year in front of a live audience at an event hosted by the Center for Journalism Ethics at the University of Wisconsin-Madison.
1:06Kara Swisher:We need institutions that actually defend the principles and practices of good journalism with real accountability, transparency, and ethics. And the Center for Journalism Ethics has been doing exactly that for 17 years. But they also need help to tackle some of the next set of challenges. So support journalism that does that work. Donate at go.wisc.edu slash ethics. That's go.wisc.edu slash ethics. All right, let's get to my conversation with Jessica Yellen. Our expert question comes from Ben Smith, the co-founder and editor-in-chief of Semaphore. Try not to eat too much turducken and stick around.
1:54Kara Swisher:When I got a new car, I thought my insurance premium would increase and empty my bank account. Like if Fatween won the lottery. I've invested most of my winnings in chicken tenders because they're bomb. But bro, I bought a house and it's sick, bro. I'm thinking the floor is going to be all trampoline, bro. With a helipad on the roof. The contractor said it's structurally unsound. They're just being babies. But switching to Geico saved me hundreds, so my bank account is safe. It feels good to save some hard-earned cash. It feels good to Geico. Support for this show comes from Odoo. Running a business is hard enough, so why make it harder with a dozen different apps that don't talk to each other?
2:34Kara Swisher:Introducing Odoo. It's the only business software you'll ever need. It's an all-in-one, fully integrated platform that makes your work easier. CRM, accounting, inventory, e-commerce, and more. And the best part? Odoo replaces multiple expensive platforms for a fraction of the cost. That's why over thousands of businesses have made the switch. So why not you? Try Odoo for free at odoo.com. That's O-D-O-O.com. Whatever your thing, it could be anything. Canva helps you make that thing a thing. Canva is a simple online tool thing. It's a way to design with our magic AI tool things. You can social media your thing, generate images or videos of your thing, make decks for presentations to show your thing.
3:25Whatever needs to be done for your thing, Canva can make it an even better and bigger thing. Canva, the thing that makes anything a thing.
3:36Kara Swisher:It is on. Jessica, thank you for coming on on. And thank you to the Center for Journalism Ethics at the University of Wisconsin-Madison for hosting this conversation. I was here a couple of years ago for my book, which was really wonderful. It's a wonderful school. So, Jessica, you recently said we're in, quote, an information war right now. I mean, we've been in it for a while, actually, as far as I can tell. So talk about what it is, who's on which side, who's winning, and how do you expect the war to play out over the next few years? First, it's a pleasure to be in conversation with you. Thank you for everything you do to defend the truth.
4:15I think it's, you know, it's a very big landscape. In my world, I do my work on social media. The people who are winning the war on social media are people who understand that it's an environment built for virality, not veracity, meaning they know how to get your attention by doing the things that work. And that is truth agnostic, right? So it's people who know how to perform on social are winning. People who are backed by huge amounts of invisible money are winning. People who are, well, not people, but bots, right? Machines. That's in the digital landscape of social media. In the larger media landscape, I mean, we're at a moment where there's so much change.
4:57It seems increasingly billionaires who care about getting a message out are the ones who are increasingly controlling traditional mass media. And we're going to have to see how that plays out and how those two things interact. I mean, for the first time this year, more people would get their news in America from social media than from any other source. That's a tectonic shift.
5:20Kara Swisher:Right. And some of the traditionals have not been, you know, adept at capturing that audience and figuring out how to do that transition. So when you say the billionaires are buying them up, that's a different kind of war. It's a sort of war of wealth over everything else. What do you think their goals are? And in this case, you're talking about Jeff Bezos buying the Washington Post and basically driving it into a wall on a daily basis. He does. I'm sorry. It's terrible. He's ruined the product. But that's, you know, it's his business. It's his money. If he wants to have a ridiculous gaudy wedding in Venice, that's his right.
5:57Kara Swisher:Fine. If he looks like an idiot, that's okay by me. Full punches. And then the Ellisons are certainly trying to do the same at Paramount and presumably CNN, which is not the rumor. That's what they're aiming for. So talk about what the goal here, if it's a war, what is the actual goal? Listen, you have to go back to the founding of America. And our founders protected the free press as the only private business in the Constitution that's protected because it was seen as so vital to ensuring we have a durable democracy and informing our citizens. So if the goal of the press is to ensure we have an informed citizenry, then buying up the press is to push one's view of our country onto people, in my view.
6:46It's to push a particular perspective on information. And that doesn't mean everything that we're going to see from pick your person, the Ellisons, or necessarily from the Murdochs is going to be any flavor in every iteration. But I do think that we see that they're deeply skewing coverage at Fox News. They're doing the same at the New York Post. and it's helping drive polarization. It's helping drive divisiveness. It's turning Americans on each other. It's not just those people, but we can't not acknowledge what they're doing.
7:27Kara Swisher:One of the things I had an observation about is a lot of what's being bought are dying institutions. So what's the difference? So can I step back and give you like a structural look at how I think this is happening? So people increasingly are getting their news on social media and especially young people in going forward, future generations are there, right? A lot of what they're getting is coming from people who are picking news from legacy. So while legacy media might be less dominant and relevant to young people, they don't know that those stories are fundamentally being shaped by the choices that traditional media is making because it's not just in story framing but story choice.
8:09What are they even choosing to investigate? And then social creators like me will go to the New York Times or go to CNN and take parts of what they've made and put it out on social. So folks who are buying these dying institutions understand, I think, at a certain level that they rule the sea, right? They might not be in all quarters of the ocean, but they're creating the fundamental food that feeds everything in this ocean. And so I think it's kind of they're buying the source material to keep putting out their worldview.
8:43Kara Swisher:And what do you imagine the worldview being? I mean, and what's the goal? What is the when I say what's the goal of the war? What what is the goal of the what is their goal? Listen, I can't know for sure, but it sure seems like they have a big interest in ensuring that the current leadership stays in power. This current leadership is put aside any ideological issues, waving away regulations, making it a wonderful environment to do a lot of business that couldn't get done before, paving the way for this is your space, you know, just changes in tech without any, you know, government interference at all.
9:21So I think it's making the rich richer.
9:23Kara Swisher:So one of the centerpieces of this, of course, is President Trump, who has been at war with fact-based journalism for a long time. It's sort of part of his brand from the beginning, fake news and everything else. He's relentlessly attacked news organizations and extracted financial gains from them, and not just rhetorically, also in the courts and via threats via the FCC. Talk about what effect it has on journalists and how do his attacks affect the way reporting is perceived by regular citizens. Because it does sink in after a while. I think the people are divided. And I think that there's now, first of all, what I get more than anything else from my own audience is skepticism.
10:02So the number one question I get is, is this true? And they'll forward me something. And it can be something that I think is extremely obviously true or obviously untrue. And people, even news consumers, have lost faith in their own ability to discern what's real. Part of that's AI, and they'll say, is this real or AI? But it's not only that. And I think that's partly a Trump effect. Piled on with the fact that the left is constantly telling people, there's disinformation, beware of propaganda. And so audiences fundamentally think they're being savvy if they disbelieve. So that's on one side. And then I find in sort of like the MAGA world of the online space, just constant relentless discrediting of whatever an official story is.
10:47So audiences are in this like never ending. They're just so blackpilled, you know, that saying that they just disbelieve across the board. And certainly when it's the left questioning what's coming out from this administration as well. You asked, what does that do to reporters? you know, it sort of depends where they sit and what they're covering. But you got to have your ducks in a row. You got to be able to defend what you've said. And I think that I will say I do see a lot of bravery, I think, people who are taking, you know, uncomfortable risks. But they also have to, you know, be careful about what they're doing.
11:27There's some fear. There's real fear these days.
11:30Kara Swisher:Among journalists. Yeah. Here in this country. It's usually the case in other countries. Oh, gosh. No, I know journalism nonprofits that have worked across the globe to defend journalism, and now they're working here. They do outreach and trainings on how to stay safe and how to protect your cyber footprint and all that. And journalists talk among themselves about, you know, they fear violence, you know, could they be targeted by the public? And there's, you know, fear of worse. Now that, you know, Comey has been indicted, there's fear that journalists will come next. They will come next. When you think about the effect of it, is it just the repetition of fake news?
12:10Kara Swisher:Ultimately, one of the prime ability of propaganda is repetitiveness, constant repetition of something, true or not, ultimately sinks into people. So you're asking why do people disbelieve? I do think it's the repetition. And it's also the White House's extremely effective use of social media. And actually, I think the right has been great about social media. So it's saying things are fake, and then it's showing you visually a different narrative. And then presenting narratives that appear real but aren't. And pulling back the curtain. Trump is great at that, right? He'll put out a fake meme or video that you know is untrue, but it's showing you if the White House is creating AI content that's BS, what is real?
12:57You know, it just seeps into your consciousness that nothing can be trusted.
13:02Kara Swisher:So, as you noted, more Americans are getting their news from social and video platforms than TV news, news sites, and apps. The social media video platforms are governed by algorithms, obviously, that can be tweaked to favor certain perspectives or shadow ban topics. But we have no visibility into how algorithms operate. Talk about your experience with algorithms because you spent more time dealing with them. And what are the implications of having these tech CEOs effectively control the news we get? It's extremely difficult to do news on these platforms. I started in 2018. I was one of the only people talking about news, and it was so easy to grow then.
13:45And, you know, things have changed. You can literally sense in a day when an algorithm shift has happened because you come to internalize what works. You know what works, your style, this is what clicks. All of a sudden, that's just tanking, right? And you have to make changes and adapt. We don't have any visibility into – and it's not one algorithm, right? There are many algorithms and they interact in ways that catch people, catch certain accounts and can end up having the effect of suppressing the account. And that has happened to me at various times. Over what?
14:18Kara Swisher:Give me an example. I mean, I've been on the platform since 2018. And so, you know, prior to COVID, I would grow 100 ,000 in, you know, no time at all in months. And then I've been stuck basically at the same level for a year. I've had one video that was viewed 5 million times and 90 % of it was non-followers. In that scenario, you end up growing. That's what causes growth. Non-followers see your content. They start following. Not happening. Shrinkage. Now, why? Nobody can explain it to me. I'm lucky enough to have people inside who will talk to me and try to give me guidance and try to help. They don't know why either.
14:53They think it's weird. So it's like, you know, I have audience members telling me, I search your name and I literally cannot find you. So some people, it should be that they'll write K-A-R, and you're famous. So Kara Swisher comes up instantly. But shadow ban, which is the term we use, means I'll type your name, and I might have to type out your full name for it to come up, or maybe it won't come up at all. And people are telling me that they can't find me or that they'll forward my account. They want to forward a post, and the button to forward it doesn't exist anymore. So what is this? Well, the organization says they don't shadow ban, that they don't target accounts, and yet I'm living this experience.
15:37Sometimes I go through this for a period of months, and then all of a sudden something goes away. It's like a cold clears up. I have no idea what it is.
15:44Kara Swisher:Should there be algorithmic transparency laws in place? A hundred percent. I mean, these are utilities. This is how we communicate. These are media platforms. The idea that they're not treated like media platforms is, it's a weird quirk of how the internet emerged, but we need to have the political courage to, you know, regulate them. So why isn't that there? I mean, ultimately, we know what's in a Twinkie now, but not for a long time didn't. Didn't, and it was protected. I mean, look at the campaign donations. Just, it's not how our politics works. I was hopeful that at a certain point when we realized how dangerous some of the algorithms were for young kids and for, you know, self-esteem and blah, blah, blah, there'd be enough of a public outcry to pressure for change.
16:33But not with this administration and not anytime soon.
16:36Kara Swisher:So we're seeing more AI-generated content. And one company recently boasts that it has 5 ,000 AI-generated podcasts and only costs about a dollar to produce an episode. The AI-generated video slop is all over social media. In fact, I think FaceMeta is going to do a service that's just going to be AI slop, essentially. And it's easy to see how it can fuel myths and disinformation. Talk about AI-generated news content when so many news consumers feel overwhelmed. So AI-generated content is difficult because very soon we're going to be at a place where it's going to be impossible to tell. Maybe we're there now.
17:16When I am dealing with visuals from foreign war zones where we don't have trusted sources on the ground, I sometimes just can't post it because I don't know. You know, I err on the side of caution. But if we have no visual verifiers that we trust there, it's impossible to tell if these videos are real. So that's already impacted my coverage. And then I get forwarded things all the time that I'm not comfortable posting if I can't tell the source because who knows? So it really, it crimps my style. Like there's a lot of stuff that's like, oh, this would go so viral. I would love to post it. And it's so interesting, but I just can't confirm it.
17:57Kara Swisher:So you recently wrote a piece for The Atlantic that describes the current information ecosystem we're in as an awkward adolescence of a media revolution. And you promised some innovations to help usher in a more mature system, especially for independent journalists and their audience. Let's discuss that. Talk about why you think we're in an awkward adolescence. And what age, like 12, 13? Maybe 15. I think that, you know, we all, people who care about the future of news, spend a lot of time hand-wringing and bemoaning the state of journalism. the collapse of revenue models for traditional media, the lack of public engagement with the news, the fact that algorithms are destroying truth and all this, without actually sitting down and saying, okay, let's try to be creative and innovate some solutions.
18:43Anytime I've tried to sit, until recently, this has changed in the last six months, but until the last six months, and I've been doing this for like eight years now, whenever I try to pitch solutions, I'm silenced by people telling me how bad the situation is. So I decided, you know what, I'm just going to come up with some ideas. Now, I think that the media revolution is we are in this transition to a new form where it's on social. And everything's gone where we shifted from trust being in the institutions to trust lying with the individuals.
19:14Kara Swisher:Creators. Right. So we've seen that shift in trust, but no systems have been stood up to help, A, resource those creators and independent journalists or help audiences discover ones that connect to their values. So the way I – a good parallel, it's imperfect, but it fits, is the studio system back in the day. Long time ago in Hollywood, if you were a celebrity or star, you worked for a studio. If your studio didn't want to make your film, you're not in a film. Then the studio system breaks up and everybody's their own entity, but they needed agents and lawyers and reps and people to sort of pull things together and create a new ecosystem.
19:55That's where we are.
19:56Kara Swisher:So you talk for an independent off-platform certification system to help identify fact-based creators. Explain the mechanics of a certification system. And second, you said fact-checking doesn't work because it's become politicized. Why would this be different? Trump would immediately call it fake news if he didn't like it. Okay, so the first part is the idea is sort of like a nonprofit entity, think a Wikipedia-type environment, where there are a set of standards that define what evidence-based information is. It's about a process, right? How do you check your sources? What kind of sources do you use?
20:34Transparency, disclosures. Do you change the information when the information changes? Basic journalistic principles. And creators could apply to present their process and get certified, get a training. A majority of creators say they don't know how to check a fact, that they don't know how journalists source information. They would like the training. So it provides a training. And then if you pass, you get some sort of better business bureau seal of approval. It wouldn't necessarily live on the platforms. But if you care, you can go to this place and see which creators have the seal of approval and follow those people.
21:14Or if you have a post you're looking at and you don't know if this person's full of it or not, you could go check. Now, it'll be imperfect. But we need some options. And this is basically what magazines did, right? Magazines decided back in the day, these are my universe of freelancers that I trust who live by our standards. And as long as they do, they can be in print with us. And when they violate our standards, they aren't. Now, Trump would dismiss it. Sure. And Trump would not read The Atlantic. Trump would not obviously read The Nation. That doesn't mean it can't exist. You might need multiple certifications.
21:54Maybe MAGA has their own certification. Maybe people who care about, you know, the New York Times. I don't know.
Read the full transcript
22:00Kara Swisher:They could have their own, like extra mean trans people. Please subscribe. subscribe. I mean, whatever your worldview is, you could have your own. But my approach is this is not for a particular ideological bent. It's for people who subscribe to the, who use a process that we agree on is evidence-based. Evidence-based. So your second idea is for creators to team up so they can share resources, cross-promote, maybe offer bundled subscriptions. But talk about this idea of a version of this because people, the idea of bundling and unbundling, it goes on and on, back and forth. How do you survive when there's too many choices?
22:37Well, it is a fear that, you know, I make most of my revenue from Substack. And there is a fear that at some point, the whole audience will be like, enough, I'm subscribed to too many places. And, or that you hit a ceiling. And the idea is, A, I think bringing people together, creators who are like valued, in my case, it would be evidence-based creators, right? who have sort of a similar process could team up and be an Avengers. In other words, if somebody follows me and they want to know who to trust on nutrition, it would be the person in my network, right? Like we're like-valued. We operate in similar ways so you can trust this group.
23:15So it's a signal to the public. In teaming up, we would improve everyone's discovery through cross-promotion, maybe bundling. Also, you know, you get so much advantage from the conversations and the cross-pollination of ideas. We could share an editorial center. For example, I cover everything because I'm news. Anytime RFK says something, I have to go research the thing if I didn't know about it already. There are creators out there. It's not very hard. I know. Mix it up. I know. I just want to know the science part, you know, that part, which he doesn't talk about. So if there are people who are already expert in that area and they're in my network, I could ping them easily and say, right.
23:54So you create this sort of A team essentially. And then for the creators, the benefit would be not just, A, we're so isolated. It's very hard. So having some community would be nice. But also, like amortize. It's not just legal. It's health care. You know, health care is about to go up, right? What are we all going to do? And then, you know, growth hacking. Not everybody, a lot of these creators are just a smart person who lives in the middle of the country and doesn't know a media attorney or a growth hacker or how to find those folks. I shouldn't say I know people in the middle of the country do know all these things.
24:33But the point is we can help with discovery and resourcing everyone. Sure, sure.
24:38Kara Swisher:So this idea that you also had as a plea for legacy news organization to collaborate instead of compete with creators. Talk about that because, in theory, part of the appeal of creators is they're not beholden to these companies. And it's something I have pushed Vox very hard on. And one of the things that Scott and I did is we went around and they all wanted to own. And we were like, well, we don't want to be owned. So goodbye kind of things and shut down the discussions. But it was really interesting to sort of get Vox in the frame of mind of collaborating rather than owning. And now they sign a deal a day, essentially on the same map that we originally proposed to them.
25:14Well, you are the exemplar of this. Like, you were the trailblazer.
25:17Kara Swisher:But why don't they want to do that, collaborate? I know why, but actually I don't. I don't understand why they need to own things. There's two different things there, I think. One is, in terms of owning it, I think it's what they've always done. Yes, correct. So that would be a change. So how could they do that? It's sort of just baked into the bureaucracy. And then in terms of why won't they partner, my idea of partnership is many days I'm explaining a story that the New York Times broke. So why not actually partner with the New York Times and have them team up with creators who do that on the regular and drive people back to their publication so that they have an alliance with people who have already built a social following, know how to make content that connects on social, and push out their content that way.
26:05Why they don't do this? I think that there's probably a measure of snobbery, that there's a desire not to partner with silly creators is my guess. I don't know. What do you think?
26:18Kara Swisher:I think the penny is dropping. I always try to argue, why do you need to own this? What is it of value to you when it's more value to me? And why don't we just collaborate and then we each get what we need, right? Yeah. They don't need to own it. I don't know why they think they need to own it. I think there's also a perception that they have to build their own channel and that if they feed another entity, it's taking from their own channel, which is very different. In social world, you know, one plus one is four. You know, teaming up with others builds your channel. But I don't think they fully speak social and digitally.
26:51Right, right.
26:51Kara Swisher:It's a competitive thing because it was interesting because for Scott Free August, I did a lot of people who had big podcasts and then we traded feeds. Right. And everyone's like, oh, they're competitors. I'm like, no, they're not. And you grow from that. Did you grow? Yeah. Yeah, Scott was very upset by that. Too bad. I was just trying to prove to him I could live without him just on a daily basis. I need to do that. But the idea of collaboration, it's interesting of who owns what, right? The idea of IP and ownership and everything else has to change, in other words. Yeah, they have to loosen the hold on their reins, right?
27:24Because they're putting their stories out there anyway. They may as well get some benefit from having their story all over social. It should drive back to their website or to their journalist or something.
27:33Kara Swisher:So on the more basic level, you've talked about the need to teach news consumers how to tell something's true or not. In some cases, it means learning how to use Google or how to tell if AI chatbot is hallucinating or not. What do you wish everyone knew about how to do it, how to do that in terms of the consumers? Because it's a big lift for consumers. It's like having to examine your meat to see if it's rotten, right? To some extent. Yeah. So I have a friend from college who constantly sends me TikToks with a screaming all caps note, why aren't you reporting this? 17 exclamation points. And it's always from something like FireDog789.
28:10And I look at the profile and I'm like, who is FireDog789? And there's no information, no links, no information. And I write him back. I'm like, why do you trust this poster? And he won't engage on that. He's like, no, no, why aren't you reporting this information? So the first thing is getting people to learn to check who's telling them the thing. And it's not that, you know, click on their link, see what their profile says, pick a few words in their profile and drop that into Google and see if you can find their LinkedIn. See if you can find where they've worked. See if you can find what they follow or who they are affiliated with.
28:44Something that gives you a sense of who this is as an individual or an institution. So that is like 101. And I'm stunned by the number of people who don't do that. or commenters who just trust a comment without even looking at what this thing is. So that's the foundation of it. I think the certification system would help if people had a place they could go to see if this person's full of it or not. And then the Google problem is a really serious one because often when I'm asked, is this true, I'll give an answer and then I'll say, hey, just so you know how to do this, if I were to Google this, here are the search terms I would have used, assuming that that was the issue.
29:29And nine times out of 10, someone will write back and say, oh, no, I know how to search it, but Google gives me 20 million results, and how do I know which to believe? And I trust you. And so part of the challenge is right now, because creators have so much trust, we're bearing a lot of the brunt of this. And so it's a weird dilemma. I get asked now, if someone will tell me my son needs an operation and two different doctors are giving two different pieces of advice, what should I do? And I'm like, I'm not an expert in this. And they say, well, I trust you and you're smart at getting information.
30:05Can you help? And to me, that speaks profoundly to how unsure the public is about the information they're getting, about voices of authority and where to go for trust. And it's why I think these ecosystems are needed. We'll be back in a minute.
30:35Kara Swisher:Support for this show comes from Bowlin Branch. If there's even one thing off about your bed, it'll show up in your sleep. Maybe your sheets slip around too much or your pillows not quite right. These issues only get worse over time as materials wear down which can wear you down alongside of them. With Bowl & Branch, you can upgrade your bed and find everything you need to get better sleep. They make everything from cotton sheets to pillows to blankets and comforters. All are designed to be breathable, incredibly soft, and get better over time. Most people start with signature sheets, and it's not uncommon to buy two sets of sheets so you can rotate them.
31:10Kara Swisher:With Bowl & Branch, the moment you get into bed, you notice the difference. I have tried out the bedding. It is fantastic. I have a waffle blanket that I love so much, especially in the summer, where it's cool and warm at the same time. So get 20 % off your first order, plus free shipping during the Memorial Day sale at bolandbranch.com slash Kara with code Kara. That's Bolandbranch, B-O-L-L-A-N-D, Branch, B-R-A-N-C-H, dot com slash Kara, K-A-R-A. Code Kara to get 20 % off bolandbranch.com slash Kara. Code Kara. Exclusions apply.
31:48Kara Swisher:Support for this show comes from Kohler Health. Everyone's looking for more information about their health. Watches, rings, and monitors can give you a snapshot, but they don't always show the full picture. Meanwhile, what if you've been flushing away some of your most valuable data all along? You probably have. Kohler has spent 150 years redesigning the bathroom. Now its new venture, Kohler Health, is building on that expertise with its Dakota tracker. From fingerprint-authenticated sessions to data, privacy is designed into its features. Obviously, it's very important in this case. Dakota fits seamlessly onto your toilet and works discreetly in the background.
32:24Kara Swisher:The Kohler Health app then translates the signals your body is sending so you can see patterns in your gut health and hydration and get flagged when there's blood present. That's really important. I just installed it, and it's going to be really interesting to see because I use a lot of these different things, like these rings and watches and things like that. It's really important so you can make changes to your diet or whatever else you need to do once you learn this information. Learn more at KohlerHealth.com and use the code CARA1YEAR for a free annual membership to the Kohler Health app when you purchase Dakota.
32:59Kara Swisher:Support for this show comes from The Guardian. Trying to locate news sources that reliably separate fact from fiction can seem like looking for a needle in a haystack these days. Social media feeds, cable news, and subscription-based news outlets might be able to give you one version of the news, but not in the way that you need. You want news fast, but slow enough to actually absorb the information. Stateside with Kai Wright and Carter Sherman is here to do just that. The podcast tries to slow down the news and wrestle with the questions regarding the world at large at your own pace. Three times a week, hosts Kai Wright and Carter Sherman bring their expertise together to showcase different and engaging perspectives regarding the world today.
33:39Kara Swisher:They will use their collective knowledge to discuss the news, international affairs, climate, culture, sports, lifestyle, fashion, and wellness. Plus, The Guardian wants to emphasize they're not billionaire-owned, meaning they're free to report the whole picture without interference. Go to theguardian.com slash stateside to learn more and listen wherever you get your podcasts or watch on YouTube starting May 13th. Let's talk about the business side of things. You said when you talk to potential investors, you often get sort of a sneering cynicism from elites who think regular people don't care about truth or facts.
34:13Kara Swisher:Talk about that attitude, what you've heard, and explain what bothers you about it besides your assholes. So this was until the last six months. Something has changed this year. But endlessly, and I still get it a little bit where I meet with, I'm constantly called by academics or policy people or people, startup gurus, and then potential people are looking to invest in media. And that's what they say all the time. They'll have the conversation of what's needed and what can be built. And then we get to a point in the conversation and they'll go, can I just bottom line it? People don't care about facts, do they?
34:49And I always find it sort of confounding. Like we've just spent 30 minutes talking about how to build a thing for facts. So why? And it's stuck with them. They can't get past it. And, you know, yes, yes, people do. It might not. It's not everyone. You're not going to ever save everyone. But we can't afford to let this go. It is actually foundational to the survival of our democracy. And there's an audience. So if at least a third of Americans care about checking a thing, that's a good audience. Like, that would be a business, right? Just because it's not everyone doesn't mean it's not no one. But I've been getting this for so long, I'm kind of used to it now.
35:32And in the last few months, I'm seeing a turnaround where people are starting to say, we have to presume there is an audience and do something.
35:40Kara Swisher:So you have almost 800 ,000 followers on Instagram, but you've pointed out before, social media views don't translate into revenue. This is what I talk to a lot of people about. But newsletters on platforms like Substack, Beehive, and Ghost can be lucrative. Talk about running a profitable, independent news business look for you. How many people on your team? What do you spend most time on? What platforms get the most engagement, profitability? So most of my revenue comes from Substack where I do a newsletter and I release interviews. And thank God for them because prior to that, it was really hard.
36:14I can get crazy views on Instagram and it's still hard to figure out how to monetize that because Instagram barely pays, even though they say they do. Every so often I get a check for$22 after like 67 million views. And so what I've done is I use Instagram as a top of funnel mechanism to push people to the Substack, right? And it's worked. That's been really effective. And in fact, Substack said, gosh, you were so good at that. We're trying to find more Instagram people to start doing that. So and I found they're willing to, you know, some of them say we're paying you because you do all this work on Instagram too.
36:52And it's like we support what you're doing and recognize it's a cross-platform thing. It means, though, that I have to spend a lot of time on my newsletter when my whole ethos and what I come from is video, right? Like I was a TV reporter. So I'm very torn in that way. Like I have to focus on the thing that's driving the revenue, keeping the business going. But what I'm sort of known for and my sweet spot is doing the stuff that I would do on Instagram. So that's really tricky. And, you know. YouTube? So YouTube is where things are at now. And I have to really, really – I have a YouTube channel, and we started there, and it's growing, and that's where I have to double down.
37:30Kara Swisher:And we're – presumably revenue will start to – Yeah. Yeah. And you also – they're news friendly. They're not throttling news. They want news. Right. So it's a much more – it's more aligned there. Let's hope. And then where else do you get engagement from? LinkedIn? From what? I mean, I'm on LinkedIn. I'm on threads. It's not – I'm on Facebook. But it's – Twitter? I lurk on Twitter. I don't post. Yeah. You know, the one place that I never really committed to was TikTok because when I was a White House correspondent, I had all these national security sources who told me not to go on there. And so I never wanted to drive audience there.
38:10But it obviously is the place where you get the biggest growth and return. And now who knows what it'll be.
38:17Kara Swisher:So every episode, we get an expert to send us a question to our guests. Let's hear yours. Jessica, it's Ben Smith from Semaphore, who knew you back when you were part of the lamestream media and am now in a taxi in New York City. I guess my question for you, you were on doing journalism on Instagram long before anybody was calling themselves a newsfluencer and taking money from complicated places and, you know, emulating Joe Rogan. And I guess I'm curious what you feel like you've learned that those newcomers to the space that you've kind of pioneered, or at least that other journalists who are leaving many years after you, legacy places, to do their own thing, what do you feel like you've learned in these years that they should know?
39:03Kara Swisher:Yeah, so everybody's entering the picture. I get a call a day from a different person at a major news organization who wants to go out on their own. I've helped a whole bunch of them, so much so I could do a business of helping people. and I have lots of different advice, some of which is great idea, some of which is stay where you are and just hold out until the end of your career. What would you say? Because there's a lot of people now doing this. Some are incredibly successful. Mehdi Hassan strikes me as someone who's done really well and many others. There's lots of people on right, left, center.
39:35Kara Swisher:What is your biggest piece of advice since you were a pioneer OG? Thank you. I also have to say Ben Smith was a pioneer too. He also went out and innovated and credit to him. First, for traditional journalists, you've got to show a little bit of yourself. It's very hard for a lot of people who come from newspapers or traditional media. My audience knows my dog. My audience sometimes knows what's going on in my life. You've got to show a little skin. I don't mean that literally. But you can do that if you want. You also could do very well with that, in fact. Yes, you could. Some people. Well, sure.
40:12Depends on the situation. Transparency helps. In other words, I get more love and engagement when I get something wrong and correct it and explain what I did than anything else. People love showing the process, being real. And so talk to your audience about your work. Ask them what they want from you. They will tell you. So if you find all of a sudden something's not working, ask them why. There will be an answer in the mix. And figure out your revenue early. Like you need an owned platform. Scott Galloway told me this years ago. He was like, do not build your business on Meta. Find another place to build your business.
40:54And that is still true.
40:55Kara Swisher:Yeah. So when they come to you, what do you think their key thing is doing? Finding the right platform, right? Or figuring it out, owning their own thing. Owning their audience somewhere where they can monetize it. Keeping costs in line. Yeah, figuring out who your team is and what your structure is. I mean, that's, you know, think about back office, healthcare, insurance, all these things you have to do in order to be in business. It's a lot of moving pieces. And so define what your lane is in content narrowly enough. I mean, find a space that's going to get engagement, but don't try to take on everything at once because you're going to have to be doing a lot of work, heavy lifting behind the scenes to get your business working.
41:43Kara Swisher:What do you think the mistake people make? I think they do too many things. They're like, I'm going to start a podcast. I'm going to do this. I'm like, good luck with that kind of stuff. Well, I'm constantly asked, why don't you, you know, stand this up? And I'm like, I don't have the time or bandwidth. So it is. It's picking a space and doubling down on what's working. So if I were starting today, I'd start on YouTube. It monetizes. It's friendly to facts. And it's a place where you can reach audience and grow. And then I would also create a newsletter or a community where you have direct engagement with the audience.
42:14People are dying for in-real-life engagement. I show up in cities and say, hey, News Not Noisers. I'm going to be in town. Want to meet at a diner? People love that. Like, building that kind of thing helps, but you really need to focus on where you're going to make that revenue so you can stay in business.
42:29Kara Swisher:Absolutely. That's the critical. You have to make money because then you can tell people to fuck off. As it turns out. As it turns out. I always say that to people. You need to make money. And I think what's hard for a lot of people is they live in environments where they never have had to think about that, which is interesting. It's always interesting, too. Like, a lot of TV people, for example. And one came to me and was like, what am I going to do? And I said, well, you make what? I don't know,$5 million a year? Like, can you attribute? Well, in any case, it's not going to, that's not going to keep up those kind of prices.
43:01Kara Swisher:And I was like, can you attribute your contribution to$10 million? Because it's got to be your, plus you have staff, plus those town cars don't pay for themselves and everything else. And they, I was like, there's no way you make$10 million for this company. So you need to go. You're going to be gone. And it was really interesting because they don't think of things. And that's the higher paid people, but even people on the lower scale. When they overspend, their only option, and I can think of a couple of organizations, is to have a rich benefactor who just wants to use you for influence. Right.
43:35Kara Swisher:Which there's many of those being stood up right now. Yes. And that's a different story. That means you're just, again, a fluffer for wealthy people.
43:45Kara Swisher:We'll be back in a minute.
43:57Kara Swisher:When I got a new car, I thought my insurance premium would increase and empty my bank account. Like if a tween won the lottery. I've invested most of my winnings in chicken tenders because they're bomb. But bro, I bought a house and it's sick, bro. I'm thinking the floor is going to be all trampoline, bro. With a helipad on the roof. The contractor said it's structurally unsound. They're just being babies. But switching to Geico saved me hundreds, so my bank account is safe. It feels good to save some hard-earned cash. It feels good to Geico. Support for this show comes from Odoo. Running a business is hard enough, so why make it harder with a dozen different apps that don't talk to each other?
44:37Kara Swisher:Introducing Odoo. It's the only business software you'll ever need. It's an all-in-one, fully integrated platform that makes your work easier. CRM, accounting, inventory, e-commerce, and more. And the best part? Odoo replaces multiple expensive platforms for a fraction of the cost. That's why over thousands of businesses have made the switch. So why not you? Try Odoo for free at odoo.com. That's O-D-O-O dot com. Chronic migraine is 15 or more headache days a month, each lasting four hours or more. Botox on a botulinum toxin A prevents headaches in adults with chronic migraine before they start.
45:18It's not for those with 14 or fewer headache days a month. It prevents on average 8 to 9 headache days a month versus 6 to 7 for placebo.
45:26Kara Swisher:Prescription Botox is injected by your doctor. Effects of Botox may spread hours to weeks after injection causing serious symptoms. Alert your doctor right away as difficulty swallowing, speaking, breathing, eye problems or muscle weakness can be signs of a life-threatening condition. Patients with these conditions before injection are at highest risk. Side effects may include allergic reactions, neck and injection site pain, fatigue, and headache. Allergic reactions can include rash, welts, asthma symptoms, and dizziness. Don't receive Botox if there's a skin infection. Tell your doctor your medical history, muscle or nerve conditions, including ALS Lou Gehrig's disease, myasthenia gravis or Lambert-Eaton syndrome, and medications, including botulinum toxins, as these may increase the risk of serious side effects.
46:02Kara Swisher:Why wait? Ask your doctor, visit BotoxChronicMigraine.com, or call 1-800-44-BOTOX to learn more. So before I wrap up, I've got a couple quick questions about AI and the problem of slop. You know, it can be a real problem, like speaking of the LA Times, the experiment that showed AI will do things like explain why the KKK wasn't so bad after all. When you think of the good things it could do, because AI agents, they can do editing, they can do a little reporting. When I was at the Wall Street Journal, I'm like, why am I writing earnings? A machine could do this. Right. Basic stuff. It's just math.
46:35Kara Swisher:It's just you write it down in a format. Do you see AI doing actual journalism or being used by journalists for data or et cetera? I think it could do the stenography part of journalism. Like, the White House briefing happened today. Here's what was said, right? Where it just distills. I also think for social media, I would love it if I could say, I want to do a reel that has this information. Will you design and make the video? As if I am a chef and I give it the basic pieces and it could put it together. I would love that. It feels like it should be able to happen. It's not good when you try it.
47:11Kara Swisher:Not yet. Uh-uh. I think it can edit soon, hopefully, without hallucinating. And one of the things I miss most is the conversation I used to have with my colleagues in the newsroom about, I'm hearing this story and I'm thinking this, but I don't know where to go. And you have that dialogue. And in the dialogue, you're like, ah, that's the kernel of the story. If I could do that with an AI, then that would be amazing. Do you think you can? I probably could. I'm not. It's not consistently good at that. No. It's sycophantic. Or it's silly or basic or unsophisticated or too political or too polemical.
47:49It doesn't quite get my vibe yet. And I would like that.
47:54Kara Swisher:So let's end by circling back on the idea of an information war. It's playing out on a battlefield owned by, as we know, tech CEOs. Their incentives are engagement, profit, getting what they want from this administration. Fact-based news faces an uphill battle. They're being attacked from a legal point of view. They maybe won a small victory with Jimmy Gimel, but it's quite small, I would say, because the economics are still the economics of what's happening to late night television. Even though he got all those views? For now. Do you think the fact that Iger, I know did the wrong thing at first, but eventually did stand up to Trump could become contagious?
48:31Did he stand up? Well, Trump has said we're going to look into this and do something about it. I'm waiting for him to stand up. He sort of got off Papa's knees, sure.
48:43Kara Swisher:He put him back on the air. I don't think that was a particularly hard decision. You don't? No. No, I think it was ridiculous to have done so. Totally. This is someone I like. But it's still in defiance of Trump. Is it in defiance or just this is fucking ridiculous? This is why are we letting this happen? I mean, you know, or it's not that hard to stand up. It really isn't. It really isn't. And yet not for someone who has— I understand, but I don't see why it would be hard for a person at the end of their career with billions of dollars to stand up. You can always get on a plane, Bob. In any case, I have been doing a series of shows showing people like you, showing Oliver Darcy or Dave Takes Pictures or Katie Drummond from WIRED.
49:28Kara Swisher:That's a legacy news organization. She's reinvigorated with all kinds of innovations. I really get tired of this idea of media is dead. It's not dead. So I want you to end on that. Talk about what you think the greatest benefit from all these independent creators are now and also what you're most worried about. I think there is there's never been more opportunity to hear from different voices, different perspectives. People who want to do journalism or reach an audience have the means to do it now. And you get different kinds of information out that way. And I really do think we're at the adolescence of a media revolution.
50:04At this exact moment, the snapshot gives a lot of anxiety to people in our business because it's changing. And so we have to adapt to new things. And that's scary. But the opportunity is there. And I think what scares me most is also the opportunity, which is that the responsible voices get drowned out by algorithms that are in search of, you know, drama and profit and that money is all that matters. But what we need to do is find the people who have the values we have and care and find ways to team up and find those billionaires who want to start a new platform or back that kind of new ecosystem because the voices are there.
50:43The audience is there. And so we now just need the infrastructure. What's the thing you're most worried? I'm most worried that the algorithms and these, you know, titans of tech will drown out the voices that are responsible.
50:56Kara Swisher:I would agree. and then the legal issues, of course, are another thing. I would just end on, just think about the system that is, in fact, dying. It wasn't necessarily perfect either, by the way. Someone's like, oh, it's so sad, all these networks are dying, this is dying. I'm like, you know, and let me caveat it by saying, I have four children, three of them are young white men, okay? Like, I love a young white man, I think they're great. But not, that sounded weird. But let me just say, it used to be run by a small group of non-diverse people on the Upper East Side of New York. And so I'm not so sure what's coming.
51:34Kara Swisher:Some of it's scary. Some of it's disturbing. What could come could be really interesting. And if there's more voices, there's always diversity. And diversity breeds all kinds of interesting things. And so what it's replacing wasn't by any means perfect. and, in fact, wasn't as good as we remember it. And so the issue is not to lie down and act like you're dead when you don't have to be. And that's really the most important thing. I always say to people, if you don't like being made to lie down, get the fuck up. Like, that's, you know what I mean? Like, that's the kind of thing. Do you talk to your kids this way?
52:10Kara Swisher:No. My kids are so nice. It's really weird. I don't know how that happened. But they're actually very discerning readers, I have to say. My kids, my older kids are very discerning. They, I think I do, that's the last thing I don't know. And I have a lot of faith in young people. I do think the crazy people are 30 to 45, but, but the young people really, a lot of them really are much more discerning than you think. And they do understand. They grew up. If you recall, when we were growing up, I think we're similar ages, TV was stupid. It was the boob tube, the idiot box. And now it's so smart. It's so good.
52:44Kara Swisher:And I think that young people do have a discernment because they've grown up in this environment that is a lot stronger than you think. And maybe they're the ones that really will make things better going forward. And the rest of us just need to, you know, die. So ultimately. But I do have great hopes for a lot of stuff in the end. So anyway, Jessica, thank you so much. And thank you from the university.
53:18Kara Swisher:Thank you to the University of Wisconsin-Madison Center for Journalism Ethics for hosting this event. Today's show was produced by Christian Castor-Russell, Kateri Yoakum, Michelle Lalloy, Megan Burney, and Kaylin Lynch. Nishat Kerwa is Vox Media's executive producer of podcasts. Special thanks to Bradley Sylvester. Our engineers are Fernando Arud and Rick Kwan, and our theme music is by Trackademics. If you're already following the show, you're a media pioneer. If not, you're losing the information more. Go wherever you listen to podcasts, search for On With Kara Swisher and hit follow. Thanks for listening to On With Kara Swisher from Podium Media, New York Magazine, the Vox Media Podcast Network and us.
53:57Kara Swisher:Happy Thanksgiving. We'll be back on Monday with more.
54:07Kara Swisher:We all do it. You have a night for yourself but don't like the sound of the silence, so you turn on the TV just for the ambience. It's a little trick that helps you feel like you've got company and aren't alone. And other insurers, well, they may make you feel alone. But when you switch to GEICO, you've got claims reps available around the clock. So whenever you need, you'll have people around to help. And let's turn on the washing machine, just for good measure. Wow, isn't that soothing? It feels good to have support. It feels good to GEICO. The right window treatments change everything. Your sleep, your privacy, the way every room looks and feels.
54:42Kara Swisher:At Blinds.com, we've spent 30 years making it surprisingly simple to get exactly what your home needs. We've covered over 25 million windows and have 50 ,000 five-star reviews to prove we deliver. Whether you DIY it or want a pro to handle everything from measure to install, we have you covered. Real design professionals. Free samples. Zero pressure. Right now, get up to 45 % off site-wide, plus get a free professional measure at Blinds.com. Rules and restrictions apply.
From the publisher
In the mid-2010s, television journalist and former chief White House correspondent Jessica Yellin left her job at CNN to go independent. A few years later, she founded News Not Noise, a multi-platform news outlet that publishes all across the internet (mainly on Substack, Instagram and YouTube). It made Yellin one of the first journalists to ditch mainstream media for social media, and it’s given her a unique perspective on the challenges and opportunities facing independent journalists, newsfluencers, and content creators in a crowded media environment.
In a live interview hosted by the Center for Journalism Ethics at the University of Wisconsin–Madison, earlier this fall, Kara and Jessica talk about what it takes to be a successful online news creator, the effects President Trump’s attacks on fact-based journalism have had on the news business as a whole, and how news creators can adapt to changing social media algorithms and AI. They also talk about solutions that could help the entire news industry in an era of waning public trust.
Please note: This conversation was recorded before X rolled out a new transparency location feature, revealing some prominent pro-MAGA accounts are not based in the U.S. despite claims on their profiles.
Questions? Comments? Email us at on@voxmedia.com or find us on YouTube, Instagram, TikTok, Threads, and Bluesky @onwithkaraswisher.
Learn more about your ad choices. Visit podcastchoices.com/adchoices