Meet the robots and drones working in warehouses

21 Jan 2026 · 31 min · 18 chapters

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Pioneers of AI: Episode Summary

Episode Title

Meet the robots and drones working in warehouses

Episode Description

In this episode, host Rana el Kaliouby interviews Raffaello D’Andrea, a pioneer in robotics and AI, discussing the challenges of building effective robots and the transformative impact of AI in warehouse environments. D’Andrea, known for creating Kiva Systems and his current venture, Verity, shares insights on the future of robotics and the role of generative AI.

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Key Themes and Discussions

  1. Introduction to Raffaello D’Andrea
  2. Background: An artist, engineer, and entrepreneur with a diverse international background.
  3. Career Highlights:
  4. Co-founder of Kiva Systems (acquired by Amazon).
  5. Founder of Verity, focusing on AI-powered drones.
  1. Challenges in Robotics
  2. Building effective robots is difficult due to:
  3. Complex interactions with the physical world.
  4. The need for high reliability and efficiency.
  1. Kiva Systems and Warehouse Automation
  2. Concept: Kiva’s robots revolutionized warehouse operations by bringing inventory to workers instead of vice versa.
  3. Technology:
  4. Navigation through cameras and sensors.
  5. Minimal moving parts for robustness.
  1. Evolution of Robotics
  2. Embodied AI: Reflected in the advancements of robotics over the years.
  3. Market Dynamics: Increased capital for startups but high expectations for outcomes.
  1. Generative AI in Robotics
  2. Role of AI: Enhancing efficiency in warehouse operations through real-time data collection and analytics.
  3. Use Cases:
  4. Inventory management.
  5. Safety inspections.
  1. Humanoid Robots vs. Specialized Robots
  2. Market Opportunities: Humanoid robots have potential but face challenges in capability and cost-effectiveness.
  3. Specialized Robots: Tailored solutions may offer better value in specific applications.
  1. Verity's Innovations
  2. Focus on autonomous drones that collect data in warehouses.
  3. Creating digital twins of facilities for better operational insights.
  4. Applications beyond warehousing, including entertainment (e.g., Cirque du Soleil).
  1. Future of Robotics and AI
  2. Predictions about the growth of humanoid robots by 2040.
  3. D’Andrea's skepticism regarding the economic viability of large-scale humanoid robots.
  1. Philosophical Reflections on AI and Humanity
  2. Importance of cherishing community and relationships in an AI-driven age.
  3. Potential for technology to enrich lives but a need for better societal organization to harness these capabilities effectively.

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Key Takeaways

  • Innovation in Robotics: The intersection of AI and robotics is crucial for transforming industries like warehousing, offering efficiency and safety improvements.
  • Economic Viability: While advancements are promising, creating economically sustainable robotic solutions remains a challenge.
  • Emotional and Social Considerations: The role of robots in our daily lives should consider emotional connections and community impacts.

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Conclusion The episode encapsulates the state of robotics and AI through D’Andrea’s innovative ventures, offering insights into the future of automation and the societal implications of these technologies. It highlights both the exciting possibilities and the challenges ahead in creating effective robotic solutions for various industries.

For more insights and to engage with the podcast, visit [Pioneers of AI](http://pioneersof.ai/).

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

Introduction to RoboCup and AI in Warehouses

0:55 to 2:47

Discussion on RoboCup and the role of AI-powered drones in warehouses.

“But there's a lesser known tournament also afoot.”

Meet Raffaello DeAndrea

2:47 to 3:41

Introduction of guest Raffaello DeAndrea and his diverse background.

“a podcast taking you behind the scenes of the AI revolution.”

The Blind Juggling Machine

3:41 to 5:32

Exploring Raffaello's innovative blind juggling machine and its concepts.

“So you're also an artist and you've created numerous art installations that have also served like research projects.”

Founding Kiva Systems

5:32 to 6:56

Raffaello shares his experience founding Kiva Systems and its impact.

“And that's where the blind juggler came from.”

The Kiva Robotics Solution

6:56 to 8:11

Discussion on Kiva's approach to improving warehouse logistics.

“The use case was to bring inventory to people in distribution facilities.”

Challenges in Robotics Development

8:11 to 10:52

Raffaello discusses challenges in robotics and the industry's evolution.

“It was a two-wheel robot and a mechanism for picking things up and putting them down.”

Cost Considerations in Robotics

10:52 to 12:17

Exploring the cost factors and market dynamics in robotics development.

“It's really hard to create, from a technical perspective, something that works all the time.”

The Role of Generative AI in Robotics

13:39 to 14:03

Discussion on how generative AI enhances robotics and warehouse efficiency.

“You can check out this episode on YouTube, where you can watch some of Raffaello DeAndrea's robots in action.”

Introduction to Verity's Warehouse Efficiency

14:03 to 14:59

Learn how Verity uses drones to enhance warehouse operations.

“And the way they do that is they collect real-time data of the facilities and they use self-blind drones to do this.”

The Evolution of Computer Vision with AI

14:59 to 18:01

Explore the transformative impact of vision language models in computer vision.

“I would love to double click on this and like slow it down.”
Show all 18 chapters

The Future of Humanoid Robots

18:01 to 20:06

Discuss the potential and challenges of humanoid robots in various industries.

“I want to get your perspective on humanoid robots.”

Humanoid Robots vs. Purpose-Built Machines

20:06 to 23:01

Understand the advantages of specialized machines over humanoid designs.

“like, for example, being in a grocery store and stocking the apples.”

Economic Viability of Robots

23:01 to 23:25

Learn about the economic challenges in deploying humanoid robots at scale.

“When we come back, Raf will take us behind the scenes at his autonomous drone company, Verity.”

Verity's Focus on Autonomous Drones

24:48 to 28:00

Gain insights into how Verity's drones work and their role in data-driven warehouses.

“In fact, I think anything for me is whether it's something that flies, something on the ground, we have some projects in the water.”

Improving Warehouse Efficiency with Drones

28:00 to 29:14

Learn how drone technology improves inventory accuracy and safety in warehouses.

“Errors are made and these errors just accumulate.”

Verity's Innovative Applications in Live Events

29:15 to 30:18

Discover Verity's unique drone applications in entertainment and live performances.

“Some of the use cases you explore at Verity is in the art space.”

The Human Element in the Age of AI

30:19 to 31:45

Explore the importance of community and relationships amid advancing AI technology.

“Our systems have toured with Celine Dion, Metallica, Justin Bieber, Drake.”

The Future of Physical AI

31:46 to 32:27

Understand the potential of drones and robots in revolutionizing manufacturing.

“Well, thank you so much for joining us on the show, Raf.”
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Transcript

Automatic transcript. May contain errors.

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0:36Today, Raz's success is proof that with passion and the right support, it's possible to make your dreams a reality. Learn more at CapitalOne.com slash business cards.

0:54As you probably know, this year is the Men's World Cup. But there's a lesser known tournament also afoot. The RoboCup. Oh, yeah. I think the referee decided that was a fair goal. So now you see the robots are moving back. So it was a goal for the blue team. Imagine autonomous bipedal robots, the size of a five-year-old, teamed up and duking it out on a small soccer field. There's a ref, a gaggle of fans, and the very human team members watching anxiously from the sidelines. The cool thing about the competition, the RoboCup competition, is that once the whistle starts, you know, you press the button, it's hands off, you can't do anything, right?

1:37So you got to watch them, and if they play well, great. If they don't, then so be it. Raffaello DeAndrea is a professor, engineer, artist, and yes, former robot soccer team lead at Cornell. RoboSoccer is one of the more novel projects he's worked on, but he's also using AI to transform manufacturing. He's co-founder of Verity, a company specializing in AI-powered drones. You'll find them at warehouses for some of the world's biggest companies. These drones take on the tedious work of logging inventory, doing it accurately, efficiently, and without the risk of human error. This is a very timely topic.

2:19Physical AI dominated the headlines at this year's CES, one of the biggest global tech conferences. NVIDIA unveiled new models that make it easier to train AI-powered robots, and we saw everything from surgical robots to humanoid robots on factory floors. I believe physical AI will be one of the areas where we see the biggest innovations, especially when it comes to manufacturing. There's so much to talk to Raf about, so let's get into it. I'm Rana El-Khalyubi, and this is Pioneers of AI, a podcast taking you behind the scenes of the AI revolution.

3:02Hi, Raf. Welcome to Pioneers of AI. It is so great to have you on the show. Thanks for having me. So you have such a fascinating background, and I want to double-click on the various things you've done in your career. You're Italian, Canadian, and Swiss. Correct. How did that impact your decision and your career choices, I guess? Yeah, I guess I think of myself as a citizen of the world. I was born in Italy. I moved to Canada when I was nine. I moved to the U.S. when I was in my early 20s to do my PhD. And then I was there for a while. And then I moved to Switzerland about 15 years ago. So, you know, I've lived in many places and I try to take the best out of every place that I stay.

3:41So you're also an artist and you've created numerous art installations that have also served like research projects. So can you tell us a little bit more about the blind juggling machine? We wanted to make a machine that could juggle a ball without knowing or feeling, seeing it, hearing it, touching it, where the ball was. Can we create a juggling machine? And it became an exercise in dynamics and chaos. And it was a lot of fun. These juggling machines have a simple design. There's a large metal plate which balances and then bounces a small red ball. Some of the machines propel the ball up and down.

4:17Simple kind of juggling. Others are more dynamic, swinging left to right on a pendulum, passing the red ball to itself back and forth. Basically, it can hit a ball like a ping pong racket with a ball. You hit it up and down, and by actually having the right shape of the paddle and exactly the right motion, you could create a stable limit cycle where this thing would stay on there indefinitely. And what was also neat is that we, you know, we discovered that you could make it chaotic and you could use this to transition between one periodic state to another periodic state with use of chaos in between.

4:57So using chaos as a, it ended up being chaos as a control mechanism for moving between different dynamical regimes. So it was a very fundamental research project, but it had a very visual incarnation where, you know, you see this thing juggling balls and then all of a sudden it goes chaotic and then it settles down to a completely different pattern and there's no feedback. You know, robotics, AI, however you want to call it, it always involves this feedback loop. But, you know, I wanted to challenge myself and say, what can you actually do without any feedback? Can you make something really impactful that doesn't use any feedback at all?

5:32And that's where the blind juggler came from. Yeah, that's a great segue into our robotics conversation. So you're also a founder, an entrepreneur. And before your current company, Verity, you started a company called Kiva Systems, which you then sold to Amazon. And that basically was the start of Amazon Robotics back in 2012. And you started a company in 2003. Correct. So you were super early with that company and with bringing robotics to the world. So I want you to take us back to that time. How was it like to build a robotics company? I mean, it was super exciting. I got to work with, you know, Mick and Pete, the other founders were, you know, spectacular people.

6:12You know, if you're going to do a startup company, make sure you pick the right people. That's the most important thing. But it was super exciting. We had just won, you know, this RoboCup championship four times as a professor. I was on sabbatical at MIT, hanging out with folks at the Media Lab and also in the aerospace department. And that's when I met Mick and he had this vision of using mobile robots in distribution facilities. And he was using our RoboCup videos to convince anybody that would listen to him that, hey, you could use robots in distribution facilities. So we hit it off. I quit my sabbatical.

6:43And along with Pete, we started Kiva and kind of never looked back. Hired many of my former RoboCup students and kind of progressed from there. Amazing. Can you tell us about some of the use cases that Kiva kind of went after? The use case was to bring inventory to people in distribution facilities. Before our system, the way that people would handle this, like at an Amazon facility, is people would actually walk around and fill an order, go back to their station and put in a box, pack it, and that would be the process. So in these distribution facilities, people would have to walk huge amounts to fulfill these orders.

7:20And the idea behind Kiva was simply to bring the goods to the people instead. and just we built a whole solution around it and it was successful technically and then economically it also made a lot of sense for our clients and which is what resulted in the Amazon acquisition. I think a lot of people don't realize that you know AI slash machine learning has been around for a while so I yeah I would love for you to just kind of share what kind of machine learning was implemented in these robots what kind of sensors did these robots have? Right well let's talk about the Kiva robots. So the Kiva robots had cameras that would be used for navigation.

7:59We also had some sensors that would be used for obstacle detection and obstacle avoidance. And that was pretty much the only sensors that we had. And in terms of actuation, it was, again, relatively straightforward. It was a two-wheel robot and a mechanism for picking things up and putting them down. Like a hand? No, not quite. It was like a corkscrew. The nickname was TAS for Tasmanian Devil. TAS looks like a large orange rectangular Roomba. It moves underneath warehouse pods that hold inventory. And using its arm, it lifts and secures these pods, moving them around the warehouse. Basically, the robot would go underneath the pod, and it would have the screw, and we would start turning the screw at the same time that we would spin the robot so that in inertial space, the screw didn't rotate, it just went up and down.

8:50So it's a very clever coordination of these two things. It would pick things up and it was very robust, very few moving parts. We only had three moving parts in the whole robot. And the magic was just creating all the algorithms around it to make it work all the time, never get lost, never hit anything. Did you keep the humans in the loop at all? We did. We would still expect people to be at the packing stations. It's just that they wouldn't have to walk around. They would be sitting there, they would look, turn around and look up and there would be a shelf in front of you with a light telling you exactly what to pick.

9:24You'd pick it, you'd put it in the order box. And by the time you looked around again, there would be a new mobile robot that brought a new shelf with a new light that would tell you exactly where to pick it. So we removed the extremely low skilled aspect of walking around a warehouse. You know, manipulation is something that we take for granted, but it's a very difficult thing for machines to do. Yeah. A lot of robotic companies today are trying to address that. Did you see this kind of new age of embodied AI coming? And I guess, how does the world look different today compared to when you started Kiva?

10:01Like if you were starting Kiva today, what would that look like? Oh, geez, that's a that's an interesting question. So, I mean, to answer your first question, you know, embodied AI, I mean, I guess that's what I've been doing for, I don't know how many years, just the name changes. But in terms of what's changed now, there's certainly a lot more capital available to do it. Kiva, the acquisition was$775 million. And I think the total amount that Kiva had raised was less than 40. Wow, amazing. Right? So now with 40, it's very difficult to do very much. I think the expectations are much higher now, number one.

10:43And number two, I've heard many people say this, Kiva started this robotics arms race. But frankly, there haven't been a lot of other successes. There's actually very few that actually are these big, big home runs. And it's because it's really hard. It's really hard to create, from a technical perspective, something that works all the time. And then the other one is that there's a market for it where, you know, it actually brings significant amount of value to what people do. The third consideration I would also add is cost, right? It sounds like you kind of constrained the problem enough so that these robots were cost effective.

11:20Say more about that. I think this is why, you know, there's always this debate between, you know, generalist robots versus tailor-made robots. And people always like to make the analogy that, hey, why can't robots just be like the laptop? You know, Bill Gates wrote this very famous article many, many years ago about how he felt robotics were at the same level as where, you know, software was and that the same thing would happen. And of course, it didn't. It's very fragmented. There's good reasons for it. What do you think the reasons are? When you're interacting with the physical world, you can't just abstract the world as, you know, stuff comes in and I do something and it goes out, which you can do with laptops.

11:58is very modular with compute. When you're interacting with the physical world, you have a whole bunch of other constraints that you have to deal with. If you can make something that doesn't cost very much, but you're spending all your time doing maintenance on it, it is a costly solution. So when I mean cost, I mean upfront, but also just to keep this thing operating out in the field. I think that if you do things that are tailor-made, you're going to have a tremendous advantage over something that's a generalist solution. In a minute, the role Gen.AI plays in the world of robotics and how it's accelerating innovation.

12:34Stay with us.

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13:39Welcome back to Pioneers of AI. You can check out this episode on YouTube, where you can watch some of Raffaello DeAndrea's robots in action. What role does generative AI and kind of these foundation models play in the world of robotics? So it depends on what aspect of robotics you're doing. I can tell you a little bit about how it's becoming super important in what Verity does. Verity creates systems that allow our clients to operate their warehouses more efficiently. And the way they do that is they collect real-time data of the facilities and they use self-blind drones to do this. They're flying in the warehouse, collecting data in real time, uploading their findings, combining the data with the client's data, and then figuring out, you know, what is really happening in a client's warehouse.

14:27So visibility is super important. And what we're finding is that we collect all of this data. We can actually bring to bear visual language models to process this data and make inference. Safety, for example, is very important to our clients. They want to use our system to do safety inspections for them. You can use these models to actually do a lot of that work. So it's really making obsolete a lot of, you know, the workflow of here's a problem. I'm going to apply some machine vision techniques. So I'm going to hire a whole bunch of people and productize it. It's kind of bypassing that whole piece.

14:59Yeah. I would love to double click on this and like slow it down. I truly think this is very fascinating. I did my PhD basically in computer vision. Cool. And you're absolutely right that these vision models, these vision foundation models are changing all of that. So in the world of computer vision before generative AI, what does it look like? And then how does a vision language model change that? So, I mean, that's a very big, big question. But let's use the specific example that I gave, right? So right now we can take images and query these engines, you know, whether it's Claude or Gemini. It's the right types of prompts and you have to set up the flow properly.

15:38But you can ask questions like, you know, is there a fire extinguisher? And is it of the right type that's consistent with the way that this facility operates, right? So it can actually do that for you. Now, how would you have to do that traditionally? First, you'd have to figure out what are the different types of fire extinguishers that are allowed to be here. And you'd have to interface with someone. Someone would have to type that in. As opposed to now, you can just query the documentation that exists at a client's site, and it can actually figure that out for you, right? So that's already something that you can do.

16:09And then there's the part of, okay, now you got to write some code to find the fire extinguishers, right? So, okay, so people would then try to do shortcuts, like they're red, right? So let's look for red stuff, right? And all of a sudden now you could start making progress to look for things that are fire extinguishers, but you got to be a little bit brittle because if the lighting is kind of weird one day, then maybe that red doesn't look red anymore and then you're going to miss that fire extinguisher. or, and I mean, I'm just making something up, but it's specific to this example is what if all of a sudden now orange or green become acceptable?

16:41It's not going to happen, but you see what I'm saying. If something changes, now you got to change that, you know, that process that you've gone through. So we would do things that were, you know, we'd get clever people to create algorithms, take shortcuts, be clever. That's the whole, that was the whole point, right? Can you make the problem simpler, collapse it so that you can actually create something that works with high probability and doesn't take you years to develop. That's the difference is that right now you don't have to use that cleverness. You can just use these systems that have been trained on huge amounts of data to kind of bypass that step for you.

17:17Yeah. At my company, Affectiva, we service the automotive industry. And so, for example, one use case was we wanted to detect if there's a child seat in the car to then kind of, the safety application is to be able to flag if there's a child left behind, right? And so in the old world, we would train, we'd essentially actually have to collect data where there's a car seat, you know, a child seat in the car, and then we'd have to like change all the different angles and different car seat models. It was really expensive to train a model to do that, right? Yeah. But to your point now, you can literally upload a picture.

17:54Exactly. And it will just tell you if the car seat's in there or not. So it bypasses that whole process. It's very cool. All right. I want to get your perspective on humanoid robots. We are seeing companies like Tesla, figure AI, physical intelligence, you name it, enter that whole space. Yeah. Where do you think we're going with that application, I guess? The argument goes most of activity revolves around what people do, human labor. So if you create something that has a form factor of a human being, it's going to naturally fit into whatever work environment, which, of course, makes a lot of sense.

18:25So that's the plus. The market opportunity is super, super tremendous. So what are the challenges? There's many, but I would say if you look at the kind of two key ones is first, can you create something that is as capable as a human being to do tasks? And it doesn't have to be all tasks, but are there enough tasks that you can create a machine in a reasonable amount of time that it could replace what humans can do? And humans are amazing creatures. Like we talked about dexterity. We talk about, you know, vision and just our ability to interact with the world. I mean, it's amazing. But then the second one is, can you do that cost effectively?

19:02Can you create something that actually brings economic value because you can do it for low enough cost? And I think from a market perspective, that makes a lot of sense. From a technology perspective, I think the field is moving pretty rapidly. I think you could make the case that there's enough tasks that are low level enough that you could these things within five years could do. I think that's the case. I think where I'm struggling with is the economics. I'm struggling with creating something that just simply works, that doesn't cost a lot of money and doesn't require every six hours to do maintenance on it.

19:40Yeah, this is like being tongue in cheek a little bit, but I'm excited for a robot that can fold my laundry. But right now it takes forever because it is pretty complex if you think about it. Yeah. And it costs like, I don't know, at least$20 ,000. And I'm like, I'll just do it myself. That's right. I think that's the case of the, it's not low-hanging fruit. It's not a good first application for these machines. It might be 20 years from now. There's other things that are probably better matches, like, for example, being in a grocery store and stocking the apples. I think that that might actually make a lot of sense.

20:18That's a problem that's well within reach. Yeah. I'm an investor in a company called Chef Robotics, And it's not exactly humanoid, but it's a pretty versatile robotics arm that does food packaging. Yeah. So they can literally sense whether it's blueberries that needs to get picked up or spreading Nutella on a toast or whatever. Yeah, that's also a great, I think, application because let's say you create a restaurant theme around it. You can pick the items in your food that are easy for the machines to make. You can have a difficult version and an easy one and people like it just the same. So pick the easy one.

20:53Yeah. Fascinating. We had, I'm sure you know her, MIT professor Cynthia Brazil on the show. We talked a little bit about, does every robot need to be humanoid? And she had a very specific point of view around that. Her view was like, well, it depends on the use case. If the use case requires human-like capabilities, then sure. But if not, then don't do that. I'm curious, what's your point of view? I agree. And I think that there's two reasons why you want a humanoid. And one of them is we already talked about human environment is created for human beings. So it's likely if you create something that has a human shape that it will naturally find itself in that environment that can perform the task effectively.

21:31The other one is if there's an emotional component that needs to be affected, like, you know, of course, people talk about nursing homes and things like that. But it could also be a receptionist at a, you know, at a hotel or whatever else. By the way, that wouldn't work for me, but I'm just making a general statement. I'd rather just have a screen. But so I think I think that there's different reasons. But I think that it goes to what we said earlier. If there's a big enough market for a task and the task is relatively well structured, you're going to do better with a purpose built machine. Yeah, it's going to be cheaper.

22:06It's going to be cheaper. Yep. We also had Vinod Khosla on the show and he predicted that we would have a billion bipedal robots by 2040. Do you agree? I disagree because we are going to see impressive growth. And I think we are going to see that there's going to be hype and there's going to be, you know, the trough of disillusionment. And that takes a significant amount of time. And I think we're just at the early, early days. And I think we're not even close to the peak, but there is going to be a peak and there's going to be this trough of disillusionment, which will probably take us right around 2040.

22:41And I think the reason that we're going to have this drop is people are going to realize that it is hard to make these things economically viable. At that scale, at that scale, at a billion scale, at a scale of a million, at a scale of 100 ,000, different story, different use cases. It will make sense. When we come back, Raf will take us behind the scenes at his autonomous drone company, Verity.

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24:31You know, it just gave us that runway to be able to breathe a little bit. then you get to focus on the cooking of the food and making the experience great. To learn more, go to CapitalOne.com slash business cards.

24:47All right, so let's talk about your company, Verity. What made you go from robots to drones? Well, to me, drones are robots. So it's all the same. In fact, I think anything for me is whether it's something that flies, something on the ground, we have some projects in the water. I'm interested in creating things that have agency that's both in you know my research as an entrepreneur but also in the art that I've created I've been doing drones for 25 years we had the first autonomous indoor drone at Cornell University back in 2000 I mean it was it was a monstrosity and it barely hovered but nonetheless I've been interested in it for a long time and I kind of put all of that on hold to do Kiva and when I moved to Switzerland that's when I started a large research program around autonomy and drones.

25:33It was just fertile territory. No one was really doing it, just like hardly anybody was doing mobile robots when I got into it in 97, 98. It just seemed like there's just a lot of interesting problems that could be addressed, and it was just fascinating for me. Yeah. What are some of the use cases that the companies tackling? So Verity, it's very much focused on information gathering. Our system, it comprises of two parts. The first is the platform, which is getting the data. And then there's the whole analytics engine that acts on the data, and that's based in the cloud. But the platform part, which is what most people would think about robotics, is a system where fully autonomously drones fly in warehouses and collect data, 3D depth data, 2D data.

26:21We can collect RFID data and we can process all of this data, as much of it locally on the edge as possible. And then we upload our findings to the cloud. And the cloud is what creates essentially a digital twin of the facility, which it uses to make recommendations to our clients about how to better operate their warehouse. The key point about it is that it's fully autonomous. Our clients don't care about drones. They don't even know they have drones in their warehouse. No one touches them. They go years before there's a maintenance event that happens during flight. We'll be close to 200 life sites by the end of the year, I should say.

26:54We have a couple hundred booked. You know, they're operating globally. And the reason that it's working is because they economically is that these things don't require maintenance. They just work all the time. Yeah, that's incredible. I love the idea of then taking all this information and creating a digital twin of the space, I guess, how do the people who work at the warehouse then consume that digital twin? Like, what does that interaction look like? So examples of things that you do is the simplest one is just doing inventory. Right now, when folks, they have various processes for making sure that their warehouse is stocked enough to fulfill its downstream consumption, whether it's retail or whether it's a 3PL that interfaces with other businesses.

27:40And a system like ours can give them full visibility of what their actual inventory is in the warehouse. Right now, the way that they try to infer inventory is by trying to record all the ins and outs out of the warehouse and all of the information that people, yes, I put it in this location and I verify that it's there. Errors are made and these errors just accumulate. To mitigate that, people do things like cycle counting, like four times a year, they will go and inspect the whole warehouse to find out where everything is there. It's amazing. They find things that have gone missing, things are in the wrong location.

28:15So the easiest use case is with our system, because you're doing inventory every night, you know exactly where everything is. So you never run into those issues. You never run into stockouts. You never run into lost sales. You don't run into write-offs. You make the operations much more efficient because when something is missing, you don't have to spend all these hours trying to find it in the facility. Yeah. You also talked about safety, right? So if something is incorrectly stocked, it could flag that. Exactly. So are things being stored properly? Is the racking safe for folks that are nearby?

28:51You know, do you have your safety exits? Are they secure? You know, eventually you could do things like security with a system like ours. In fact, people are already, you know, exploring these use cases, it's really to give you full visibility in these very large spaces that can be, you know, over a million square feet, you know, to augment all of this other information that is being used to run a system. Yeah, absolutely. Some of the use cases you explore at Verity is in the art space. So tell us about what that application looks like. Yeah, sure. So when we started Verity in 2014, we kind of were in stealth mode for two years.

29:29And that same year, we did two things. One of them, we did a proof of concept at a Walmart warehouse where we showed that autonomous drones could be used to do the things that we just talked about. And what we discovered from that demonstrator was that we were years away from creating technology that was going to be good enough for this application. And that's what we started working on. At the same time, we did a show on Broadway with Cirque du Soleil where eight drones, Drancla's Lampshades, performed on Paramore on top of the performers. They came to life. They were, you know, lampshades that all of a sudden took off during the show over the performers that had a five-minute segment.

30:09And what we found at Verity was that we could monetize our capabilities in live events and entertainment. And that's what we did. So we still have a small group of people that does live events. Our systems have toured with Celine Dion, Metallica, Justin Bieber, Drake. How fun. We're on 10 cruise ships, more than 10 cruise ships. Cool. We've done a lot of one-time events, like world record number of drones with British Telecom. We did that in the UK several years ago. And we're in Michael Jackson 1. We're part of the show. We create a lighting effect with the performers, with the music that just adds to the spectacle.

30:46So, so cool. All right. Last question, and it's one that I think a lot about and I've asked all my guests on the show. Same question. What do you think it means to be human in the age of AI? I think to be human in the age of AI is just to continue to do what we've always done, which is cherish community, cherish relationships. See these as tools that can enrich our lives and make us more productive. But at the end of the day, it's kind of funny when you like, if you really take a step back, why are we so focused always on productivity and the bottom line, you know, efficiency, right? We have all of the tools in place to make heaven on earth.

31:27We absolutely do. And technology could play a big, big part of that. But we choose not to. And there's reasons why, you know, it's we don't have a centralized government that can impose it. But it's distributed entities that have their own decision processes and democracies and whatever else. To me, the more relevant question is, how do we organize ourselves socially so that we can make better use of these amazing capabilities that could make our lives so much richer, so much more productive and so much more enjoyable? Well, thank you so much for joining us on the show, Raf. This was great. Thank you, Rana.

32:02Thank you for having me. When it comes to physical AI, humanoid robots get a lot of the attention. I get it, they're cool. But in reality, we're not likely going to see mass use of them for a while. I'm betting on physical AI in manufacturing, and Raph is too. There are so many bottlenecks when it comes to getting a product out of the warehouse and into your hands. Drones and robots like the ones Raph is developing can reduce cost while increasing productivity. I think this is awesome, and I've personally invested in companies doubling down on this use case. And if you're building in this space, I'd love to hear from you.

32:41Reach out on LinkedIn or Instagram. If you like what you heard on this episode, rate and review us wherever you're listening. We love getting your feedback. Thanks so much for listening. We'll be in your feeds again next week.

32:59www.waywatt.org

33:24lot. You can join the conversation across social media platforms. Just look for us at Pioneers of AI. Thanks so much for listening.

From the publisher

Advances in robotics have lagged strides in software for many years. So far, only a few companies seem to have cracked the code to get robots working in the world, at scale. Raffaello D’Andrea is behind several success stories in that vein. His Kiva Systems was acquired by Amazon to move inventory around warehouses, and his newest firm, Verity, uses AI drones to improve warehouse efficiency and safety. An artist, technologist, and entrepreneur, D’Andrea has also built robots that play soccer and drones that perform alongside some of the biggest musicians in the world. He joins Pioneers of AI to talk about why it’s so hard to build good robots and how AI has opened up so many new possibilities.

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