Land of the Giants: How Tesla Became the Elon Musk Co.

5 Sep 2023 · 38 min

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Pivot Podcast Episode Notes: "Land of the Giants: How Tesla Became the Elon Musk Co"

Episode Overview

  • Podcast Title: Pivot
  • Episode Title: Land of the Giants: How Tesla Became the Elon Musk Co
  • Hosts: Kara Swisher and Scott Galloway
  • Guest Contributors: Tamara Warren, Patrick George, Liz Lopato, Kara Swisher, Rachel Conrad, Ross Gerber, and others.
  • Release Date: (Date not specified in the transcript)

Episode Description The episode delves into Tesla's origins, the dynamics of its founding, and how Elon Musk transformed the company into a personal brand synonymous with his identity. The story highlights internal struggles, Musk's rise to power, and the eventual shift of Tesla's narrative from its original founders to Musk's vision and leadership.

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Key Themes and Discussions

  1. Origins of Tesla
  2. Founders: Martin Eberhard and Mark Tarpening.
  3. Motivation: Eberhard's desire for a high-performance electric car led to the conception of Tesla.
  4. Initial Struggles: Securing funding for a startup in the automotive industry was challenging; venture capital firms were skeptical of a new car company.
  1. Elon Musk's Entry
  2. Musk's early career with PayPal saw him ousted due to internal coup dynamics.
  3. He recognized the potential of Tesla's vision and became the lead investor, injecting $6.5 million.
  4. Musk's control started to manifest through the board dynamics, where he appointed loyal affiliates.
  1. The Tesla Roadster
  2. The Roadster was Tesla's first significant product, showcasing the potential of electric vehicles (EVs).
  3. The launch was a blend of ambitious marketing and social excitement, including celebrity endorsements.
  4. Musk's desire for control influenced design decisions, often leading to conflicts with the original founders.
  1. Power Struggles and Founder Exits
  2. Musk's interventions during the Roadster's development alienated Eberhard and Tarpening.
  3. Eberhard was eventually voted out as CEO in favor of Musk's hand-picked successor.
  4. Legal battles ensued between Musk and Eberhard, highlighting the cutthroat nature of startup dynamics.
  1. The Cult of Elon Musk
  2. Musk’s personal brand became intertwined with Tesla, leading to a "cult-like" following.
  3. He utilized social media, particularly Twitter, to foster direct connections with fans and investors, creating a unique marketing strategy.
  4. Musk’s persona was captivating, leading to significant investor confidence despite Tesla's financial instability.
  1. Financial Turmoil and Recovery
  2. Tesla faced severe financial challenges during the Great Recession.
  3. Musk invested personal funds to prevent bankruptcy, showcasing his commitment to the company.
  4. The government's loan and subsequent IPO in 2010 helped stabilize the company.
  1. Public Perception and Controversies
  2. Musk's Twitter presence evolved, becoming a double-edged sword with both inspirational and problematic content.
  3. His public behavior and comments have led to controversies, including legal issues and backlash from investors.
  4. Despite his polarizing persona, he maintained a strong following and brand loyalty.
  1. The Shift in Brand Dynamics
  2. Tesla's reputation has fluctuated, particularly following Musk’s acquisition of Twitter, which drew criticism and re-evaluations of his leadership.
  3. Recent polls indicate a significant drop in Tesla's brand reputation, reflecting concerns about Musk's behavior and its impact on the company.

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Key Takeaways

  • Elon Musk's Influence: Musk’s transformation of Tesla into a personal brand illustrates the blend of entrepreneurship and personal identity in modern business.
  • Power Dynamics: The episode underscores the volatility of startup leadership, where vision can be overshadowed by internal power struggles.
  • Social Media Strategy: Musk’s innovative use of social media changed how companies engage with their audience, setting a precedent for direct communication.
  • Reputation Management: The episode emphasizes the importance of public perception and brand reputation, especially in the face of leadership controversies.

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Concluding Thoughts The episode offers a compelling narrative on Tesla's evolution from a startup to a market leader. It highlights the complexities of leadership, the interplay between personal and corporate identity, and the lasting impact of social media in shaping public perception. As Tesla navigates its future, the lessons from its past serve as critical insights into the dynamics of innovation and leadership in the tech and automotive industries.

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Next Episode Teaser

  • The next episode will explore Tesla's competition as other automakers ramp up their electric vehicle offerings, examining who is best positioned to challenge Tesla's dominance in the automotive space.

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Transcript

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0:27Adobe Acrobat Studio, so brand new. Support for this show comes from strawberry.me. Be honest. Are you happy with your job? Or are you stuck in one you've outgrown? Or never wanted in the first place? Sure, you can probably list the reasons for staying, but are they actually just excuses for not leaving? Let a career coach from strawberry.me help you get unstuck. Discover the benefits of having a dedicated career coach in your corner. Go to strawberry.me slash unstuck to claim a special offer.

1:06Hi, everyone. Karen here. After a long month, Scott will be back on Pivot this coming Friday. I know you're all excited. But in the meantime, we'd like to share another podcast that Scott and I recently contributed to. Land of the Giants from The Verge and the Vox Media Podcast Network has a new season out about one of our favorite topics, Tesla. It's called the Tesla Shockwave, hosted by automotive journalists Tamara Warren and Patrick George. They tell the story about Tesla's origins, its internal battles, and its broken promises. In this episode, we're about to share your hero directly from Tesla's founders, Martin Everhard and Mark Tarpening, about how the company was originally formed and how Elon Elon Musk used his clout, money, and even a few strong-arm tactics to get rid of them both and install himself as CEO.

1:50And you'll also hear from one of your favorite tech journalists and podcast hosts, and also one of mine. That would be me. It's Tesla's origin story, but it's also the story of the cult of Elon Musk. Give it a listen and then go follow Land of the Giants in your podcast app for the rest of the story. The year 2000 was a crazy good year for Elon Musk. He was the CEO of an exciting new startup, a company that promised to disrupt a fundamental part of daily life, how you pay for things. With PayPal, you can pay for anything, anytime, anywhere. A brand new company that was the result of a merger between Musk's online bank and a payments company co-founded by a guy named Peter Thiel.

2:33Musk and Thiel look like a dream team on paper. Two Silicon Valley rising stars with one vision, blow up the banking world. Musk even felt confident enough as CEO to take a quick break. I've gotten married earlier that year and not had any vacation or honeymoon or anything. Turns out he was a little too confident, because Musk's honeymoon period at PayPal was already over. I think it's not a good idea to leave the office when there are a lot of major things underway which are causing people a great deal of stress. Elon went on his honeymoon and they did a coup and forced him out. Liz Lopato has covered Musk for years at The Verge.

3:14Musk may have been the CEO of PayPal, but Thiel had installed guys from his former company in most of the other C-suite slots. The moment Musk was out of sight, they persuaded PayPal's board to oust him and replace him with none other than Peter Thiel. There was just a lot of worry, and that caused the management team to decide that I wasn't the right guy to run the company. Another way to look at this coup is that Musk was never really in control of PayPal, even with that CEO title. Thiel was the one who held all the cards. Lesson learned. Elon Musk is very much about Elon Musk. And there's like a real need for control that shows up in his companies where he needs to be in charge all of the time.

3:59Having learned from PayPal that if he didn't create that situation, he could potentially be fired. But after PayPal, Musk had no company to control. Licking his wounds, he started looking around for something different. On a personal level at this point, I would say I'm a little tired of the internet. The next company that I do, one of the things that I think would be important is that it has some long-term beneficial effect. A few years later, a couple of guys who were also excited about changing the world came to him with an idea. And it was just what he was looking for. A fast, sporty, electric car.

4:41Musk went all in.

4:48This is Land of the Giants. I'm Patrick George, your co-host this season. I'm an automotive journalist. I've covered the industry for about a decade, including as the editor-in-chief of Jalopnik and editorial director of The Drive. And the whole time I've been covering cars, I can tell you that nothing has quite defined the modern car industry like the rise of Tesla. But not many people remember it wasn't Musk's idea to start with. Today, the story of how Elon Musk made Tesla his own and the perils of shaping a company in one's own image.

5:22Before Musk even arrived, there were two guys with a dream. In 2000, Martin Eberhardt had just sold his first startup, developing an early e-reader technology. He needed a new ride, and he wanted to treat himself a bit. I was considering getting myself a new car and something fun and sporty. He loved to drive fast cars, but a Porsche 911, a Ferrari? Problem was, those cars were terrible on gas. To me, by 2001, climate change looked real. It looked like it was a real deal. So he looked around for something a little less like a carbon bomb. But the options at the time were kind of sad. Martin called these cars punishment cars, designed by people who really didn't believe you should be driving.

6:03This is Mark Tarpening, Eberhard's friend and business partner since the 80s. You know, you should be riding your bike or taking public transit or walking. But if you had to drive, you needed to be put into one of these things to be punished. That got Marx and my head thinking about that this was a real opportunity. What if there was an electric car that was fast, sleek, and sexy? For people like Eberhard, rich dudes who like flashy toys. When you look at the market there, it turns out there's a segment that is super into that, and that's a sports car segment. And the faster you can get to, you know, zero to 60 miles per hour, the more people are willing to pay.

6:42And if you can really get it close, people are willing to pay almost an insane amount of money for it. The guys wanted that kind of car, and the money didn't sound bad either. So they decided to do something audacious, start their own car company. The first thing they needed to do was figure out how to power the car. At the time, lithium-ion batteries were mostly used for small things like e-readers and laptops. But the guys knew these batteries could do a lot more, like power a car for a much greater distance on a single charge than anyone had ever seen before. But just to make sure, they mocked up a sample battery and tested it out in a car.

7:16And it worked. But these were tech guys. They didn't know where to begin with building the rest of the car. So they partnered with a small British automaker named Lotus. A Lotus body would house all the cool EV tech these guys could come up with. The last thing they needed was a name. I had been out on a date with a woman who became my wife, and I'd been in the back of my head thinking about this company and thinking about names. And the idea of Tesla came to me, and I proposed that to her, and she loved it. Okay, so they actually needed one more thing, money. There were so many reasons not to invest in Tesla that we didn't exactly have investors coming out of the woodwork wanting to invest in us.

7:56For months, the pair were in and out of dozens of venture capital firms. It was a pretty radical idea, you know, a new car company. Wall Street and VCs loathed the car industry. Cars were expensive, capital-intensive products that required complicated supply chains and enormous amounts of manual labor. Newcomers never succeeded. And remember, nobody was taking EVs seriously back then. But there was one person with a lot of extra cash who was not easily daunted. We got an intro to Elon. Musk was into risk. I mean, his other company was trying to colonize Mars. My initial impression of him was he was quite smart and quite enthusiastic.

8:36He immediately got it. He was like, oh, I see you did all the math. I love that. You know, I'm in. And I mean, you wouldn't guess it by the things he said today, but at the time, it seemed really clear that he understood that climate change was a real problem. When Musk made his first investment in Eberhard and Tarpening's company, he was almost four years out from the sting of being ousted from PayPal. and on his way to establishing a reputation as a kind of tech maverick. He had a very restless mind, and I think he found he had a very big interest with the world dying. This is tech journalist Kara Swisher, who's been following Elon Musk since the 90s.

9:13That's why he was interested in space travel, to get off this planet. He always thought there should be a multi-planetary species. He was worried about the end times. So that's why he focused on things like Tesla, which he thought was existential to the human race. To Swisher, Musk was nothing like his peers. Everyone around him was building online stores or primitive social networks, and Musk was trying to save the world. He could have made a lot more money a lot easier doing other things, and he didn't. I think he was always motivated by making the impossible happen. I think he was still motivated by his feeling that the Earth was going to be destroyed, and he was critical to stopping that in some way.

9:52Sounds great, but maybe a bit of a red flag, too. I think he had sort of a God complex. Only I can do it. Sounds like Trump, right? But as far as Eberhard and Tarpening were concerned, they had just gotten their first check, six and a half million dollars. As the lead investor, Musk became the chairman of the board and appointed his brother and an old friend as directors. The founders took on executive positions. Eberhard is CEO and Tarpening is CFO and VP of engineering. With the new money coming in, they could finally hire people to build their very first car, the Tesla Roadster. Dave Lyons was one of those early hires.

10:28He was an elite engineer, and Tesla wanted him to lead development. I got brought into a back room, and they said, hey, look, we're starting this car company. It's going to be huge. You're either with us or against us. Martin Everhart is a very fast-talking guy, and he was pretty charismatic, I have to say. And then there was this other quiet guy, Elon, in the corner who really didn't say anything. Lyons didn't know if electric cars had much of a future, but the room was full of energy and potential. and he knew a little bit about that quiet guy and his ambitions. So he was intrigued. Well, this guy's got a rocket company and he's saying this is going to take off.

11:03So, I mean, that pitch sold pretty well to me. Lyons became employee number 12. But Tesla would need a whole lot more people like him before he could make anything, let alone a brand new kind of electric car. Musk had faced this challenge before at SpaceX and he had developed a sort of recruitment philosophy that seemed to work. I remember one day he told us about his kind of, you know, his view of the world. We're like, all these companies are all bound up by all this regulatory mess and they don't get to do the good ideas. And the young engineers that are working at these aerospace companies, they're kind of low men on the totem pole with all these older moon launch era managers who kind of tell them what they can't do all the time.

11:46And he was saying, like, what I want to do is I'm going to hire all those energetic smart guys and give them freedom to soar. There were lessons here for Tesla. SpaceX plucked young, bright engineers out of government jobs and gave them the freedom to innovate. Tesla could do something similar, attract the most dynamic talent from the old rigid auto companies with promises of creative empowerment and equity. For the next few years, the whole company was focused on one goal, launching the Roadster, the car that would announce Tesla to the world. That day finally came in July 2006. This is one of the great cars, Tesla Roadster, an electric car that gets 250 miles per charge.

12:26And of course, the birthday party for a flashy sports car had a celebrity guest list, including California's governor at the time, Arnold Schwarzenegger. I test drove this one. It's hot. White hot. The Roadster was tear your face off quick. Eberhard, as CEO, took the lead on planning the Roadster's public debut. He hired a publicist to help out. She's the one who put together the basic idea of what that launch event would look like. From the idea of having it at an airport and having a track outside where people could drive, to having the event held in a giant tent where the track actually came in and people could see these cars coming and going and line up and go for a ride.

13:04all of this. This was basically her idea. This wasn't just the debut of the Roadster prototype. It was also the debut of Tesla. I went to show this idea to Elon down in L.A., and he basically had me fire her on the spot. Eberhard was taken aback. It was the first time Musk had ever done something like this. Reach into Eberhard's company and demand someone be fired. But Musk was adamant. Eberhard realized if he wanted to, Musk could take it to the board, And that was a fight he would have lost. Over the previous two years, Musk had remained the lead funder, allowing him to stack the board with guys loyal to himself.

13:40Not everyone was a Musk guy, but the math didn't look good. So Eberhard did what he was told. Which was heartbreaking for me. And then he hired his own team of people to produce exactly the party that she had laid out. Exactly. So I didn't understand what that was about. It was very strange. Now, Eberhard didn't always fold on key decisions, especially when it came to building the cars. But he could see that this moment, Tesla's debut, was very important to Musk. It was Tesla's first big splash, the reveal of its first car. And Musk seemed like he had to be out in front, there to take credit and absorb the limelight as the face of the company.

14:19The opportunity is now, and the need is now, to have a car company of this nature. Sure. Eberhard says Musk became sort of obsessed with this idea. He remembers when the New York Times first wrote about Tesla. It left out any reference to Musk, and he was furious. By the way, we've reached out to Elon Musk and Tesla about this and other stuff. We never heard back. It's worth noting that Tesla doesn't even have someone who handles media requests anymore. Anyways, Musk had inserted himself into the process of making the car as well. Small stuff, mostly. There were a lot of little sort of random interventions that he would come in and say, I want this change or whatever.

14:55Like door handles. He was determined that the doors on the Roadster should not open with a handle, but with a button. The motorized door handles on the Roadster, you know, they're cool, but they were also quite tricky to get right because the door latches on a car have to work correctly even after it's crashed. And if the power goes out, then how does the electric thing work? And we wound up spending some number of millions of dollars to get that to work right and to get it to pass the site impact crash test. And it wasn't just door handles. Musk decreed the seats weren't comfortable, and the door frame needed adjustments, and the headlights didn't look cool enough.

15:32Meanwhile, the company had much bigger problems than door handles, and it wasn't due to Musk's meddling. I was over budget and behind schedule on the project. Sourcing parts for a tiny car startup and an electric one, no less, was extremely difficult. Suppliers were reluctant to sell just a few parts to a small company that might not even exist within a year. But also, things like heating or air conditioning that played nice with EV tech, there was almost no demand for these parts, so they weren't widely available. You couldn't just put in an order and expect a shipment. If you could ask me what was the thing that was the most surprising to me, the thing I was not expecting, that was how hard was the supply chain problem.

16:10I just didn't expect it to be that difficult. They were a whole year behind schedule, and the car was shaping up to cost way more to produce than they had ever planned to sell it for. It was getting to be clear that I was maybe not the right guy to be the CEO for the company for a long time, to myself. So Eberhard began the search for his replacement, which was fine. He looked forward to working on something else at Tesla. I would have taken a role as CTO or vice president of whatever, blah. Anyways, but someplace where I'm spending most of my time working on the technology or on evangelizing the company.

16:43That was what I imagined. That's what we had discussed with the board of directors. But Musk had something else in mind. A few months into the search for a new CEO, Eberhard got a call from Musk. He'd found someone who might work as Eberhard's replacement. He came across as though this is a friendly suggestion. After all, it was Eberhard who was leading his own replacement effort. This was just a suggestion, right? And then I learned basically the next day through email that the board had basically voted me off the island. Eberhard was out as CEO. Musk's pick was in. Eberhard's own search for a new CEO looked like kind of a sham.

17:19And the assurance that he'd always have a role at Tesla was now totally in question. I felt like a brick on the side of my head. It felt like I got hit on the side of my head with a brick. It was totally unexpected. And there was nothing he could do about it. The company that had sprung from Eberhard's desire to drive a better sports car was now completely out of his control. Keep in mind, who was on the board of directors? It was Elon, right? It was his brother. Okay, he's kind of aligned. It was Antonio Gracias, who was an old buddy of his and made a lot of money off of previous investments with Elon.

17:50Musk controlled half the board. Eberhard says he asked for the board to vote again, this time with him present. The result? A demotion to the made-up role of president of technology. No one reporting to him, no responsibilities. But even that wouldn't last very long. I was asked to resign. Well, for me, it was really sad. Yeah. His co-founder, Mark Tarpening, left shortly after that. If Eberhard sounds a little muted, it's because he has to be. He sued Musk and Tesla, claiming libel, defamation, breach of contract, infliction of emotional distress, and failure to pay his wages, among other things.

18:27The lawsuit was settled out of court. I have a mutual non-disparagement agreement signed with Musk. And although he's been flagrantly violating that agreement over and over and over again, he's also the richest man in the world. And if he decides to crush me with lawsuits, I can't survive it. Tesla's founders were out. Musk had personally picked a new CEO. But really, by then, he was running the show. There was a new sheriff in town, no doubt about that. And he was quite drastic. But even that wasn't quite enough.

19:04Coming up, how Elon Musk made Tesla synonymous with Elon Musk.

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20:51Watch we take off. Tesla started delivering the Roadster in 2008. Late night legend and famous car guy Jay Leno got to test drive one, and he was an instant fan. You know, the thing that's fascinated me about this car is you've eliminated all the negatives of an electric car. A lot of times... Tesla proved it can make an EV that didn't feel like a punishment car. The Roadster cost as much as a Porsche 911, but it could keep up with one, too. And it didn't use gasoline. The founders were gone, but their dream had become a reality. And Tesla's engineering team was primed to work on the next challenge.

21:26And all the engineers, not just some of the engineers, All the engineers wanted to work on the cool new high-volume project. They knew exactly what it would be, a luxury sedan, the Model S. This was the plan going back to Eberhard and Tarpening's original business proposal. The team was ready to go, but their timing could not have been worse. The economy went into absolute free fall. That's Rachel Conrad, who was the only person on Tesla's PR team as the company faced the Great Recession. This was the peak Lehman Brothers liquidity freeze. Both General Motors and Chrysler declared bankruptcy. This was called Carmageddon, right?

22:08It was literally the worst downfall in the auto industry for a couple of generations. This is no exaggeration. Analysts at the time fully expected at least one of the big three American automakers to go out of business. At this point, Musk's handpicked replacement for Eberhard had already bounced. Another followed, but didn't last long either. Ultimately, Musk looked around and decided the crown belonged on his own head. He named himself CEO. In December of 2008, Tesla literally had one day of cash runway before they would have to enter the zone of insolvency and they would just flame out. It was a kingdom in trouble.

22:48Still, Tesla closed out the year with a holiday party. We could not rent a place. We didn't even have a caterer. We literally set up tables in the Tesla garage in Menlo Park. So there they were, sitting in some folding chairs in front of a hydraulic lift, drinking cheap wine and wondering if the company would last another day. And Elon stands on a table, literally, and says, guys, we just shifted in America from having a Texas oil man who was president to an environmentalist named Barack Obama, who has vowed not to just help the auto industry at large, but to specifically accelerate the shift to electrification.

23:38If you can't see the opportunity in that, you are not looking. This story about Musk feels like a freeze frame in a movie. The moment before the man is made. Well before Musk becomes the richest person on the planet. Before he even becomes famous. Before he gets a Twitter account with tweets that move markets. In this moment, he's just trying to move people enough to stay in their jobs. For Conrad, who'd been on the job just a few months, it was a moment of clarity. Musk made it seem like anything was possible. He seemed brilliant. He had a vision. He was in control. And the way he said it was so fucking powerful that everyone in there, he had us all.

24:23Like, none of us were about to abandon ship at that moment. Musk kept Tesla afloat by injecting his own money in the company. My salary is minimum wage. So, I'm a volunteer. Basically. He was even writing personal checks to cover payroll and charging work expenses to his credit card. The doors of Sand Hill Road, the epicenter of the global venture capital industry, were bolted shut. Okay. Nobody would give Elon a penny. Elon Musk, the most brilliant technologist who ever lived, right, the one who all VCs kiss his ass now, none of them would give him a penny. Around that same time, he found another audience, one that was willing to listen.

Read the full transcript

25:09He got a Twitter account. Almost immediately, because of his history with PayPal, etc., he had a bit of a following. He didn't tweet much at first. Updates about his companies, recommending books he liked. To be able to harness very, very low-cost channels to talk directly to consumers, policymakers, regulators, thought leaders, media, etc., is very high leverage. Twitter offered Musk something that couldn't be bought. I think Musk's insight was that he didn't just need to speak to media. He could also speak directly to his audience through social media. Here's Liz Lepato from The Verge again.

25:54And that creates the kind of direct relationship that all of the news interviews in the world can't create because Elon Musk reads his replies. Musk used Twitter like no other CEO at the time. He didn't consult his publicist to craft each tweet or hold focus groups on how to engage with his followers. He shot from the hip and said what was on his mind. There was a kind of unguardedness there that I think people really related to. And it creates a kind of closeness. Musk very much became a star of the social media age by being available. So in public, Musk was cultivating a fan base for himself, lapping up all the credit for this ambitious new car company.

26:37The man behind the whole project is there, Elon Musk. Elon, come on in here. How you doing? So clearly you have many aspirations and an overwhelming drive to innovate. You are establishing a presence, certainly with Tesla Motors. This is an electric car company. He had proven to be just as persuasive in private. Musk got some of those reluctant investors to loosen up, and he got enough cash to prevent bankruptcy. The government also came through with a half-billion-dollar loan to float Tesla through the collapse. And then the company raised even more money by going public in 2010. Musk had managed to save the company.

27:09And in 2012, Tesla released a new model. This is a historic automobile at a historic time. There was nothing else like the Model S on the market. Tesla definitely was making waves. Christina Ra joined Tesla's PR team to help launch the Model S. And so more and more coverage on Tesla, more and more curiosity, much desire to get a peek under the hood. And in parallel, Elon was starting to use Twitter more and more. Musk's tweets became the thing to watch for all things Tesla. He'd make surprise announcements about new features or updates to the cars, sometimes in a reply to another user. It was chaotic, unpredictable and captivating.

27:49There was definitely something that happened in those early years that has continued, I think, on to today, where his accessibility created more interest in the products. Plenty of cars have avid fan bases. Ford Mustangs, Jeep Wranglers, even the humble Volkswagen Beetle. But the people in the C-suite rarely get the same love their products get. Musk was different. He made Tesla feel like a movement, and he was the leader of that movement. I think there was a phenomenon happening where people learned more about Tesla and SpaceX, but really this person behind them, whom they found fascinating and really attributed the products and the company's successes to, and they became sort of Elon believers.

28:35If Musk was the high priest prophesying the future, then Twitter was where he took people to church. This guy's a real treat, and it took me a while to get him to come here, But he's a really interesting entrepreneur, very much a visionary, many people think, in space and in cars and in solar, all kinds of things. Elon Musk. But everything worked towards cultivating a faith in him, Elon Musk. That same faith we heard about from Rachel Conrad and his believers were everywhere. They were the kids online forming Elon Musk fan groups. They were also deep-pocketed investors. Tesla had never made a profit as a company.

29:17But as Musk's believer count took off, so did Tesla's stock price. If you look at Q1, Tesla grew about 1 ,700 and something percent. And there's a lot of potential for this company to continue to grow and for the company itself to double and double and double again. Elon has been a big part in the investment in Tesla in the past, current, and future. This is Tesla investor Ross Gerber. And what he's saying is that his decision to invest in Tesla in 2014 was also a decision to invest in Musk. It paid off pretty quickly for us, and we were able to take profits off our original investment pretty rapidly.

29:54Over the years, Musk's followers were used to seeing a particular mix of his personality. 90 % of him was really inspirational and aspirational, and 10 % was kind of a jerk. And when he went into jerk mode, you never knew what you were going to get. His humor was a little juvenile for my taste, but I would say that about three dozen people I cover. He, more than others, liked memes. He thought things were hysterical that I didn't think were hysterical. Every day, millions of customers engage with AI agents like me. We resolve queries fast. We work 24-7 and we're helpful, knowledgeable, and empathetic.

30:31We're built to be the voice of the brands we serve. Sierra is the platform for building better, more human customer experiences with AI. No hold music, no generic answers, no frustration. Visit sierra.ai to learn more.

30:50Avoiding your unfinished home projects because you're not sure where to start? Thumbtack knows homes, so you don't have to. Don't know the difference between matte paint finish and satin? Or what that clunking sound from your dryer is? With Thumbtack, you don't have to be a home pro. You just have to hire one. You can hire top-rated pros, see price estimates, and read reviews all on the app. Download today. One time, a group of boys and their soccer coach had gotten trapped in a cave in Thailand. A rescue diver was leading efforts to save them, and Musk offered to build a submarine to help. The diver called it a PR stunt.

31:27He told Musk to, quote, stick his submarine where it hurts. So Musk hopped on Twitter to clap back. You know what? Don't bother showing the video. We will make one of the mini sub pod going all the way to K5, no problemo. Sorry, pedo guy. You really did ask for it. By the way, I'm not actually Elon Musk. I'm an AI reading his tweets. Did the CEO of a company just flippantly call a man a pedophile? When another user pointed this out to him, Musk doubled down. Bet your sign dollar it's true. The divers sued him for defamation, but Musk won the lawsuit. Musk also got in trouble for his tweets about Tesla.

32:04He once sent a series of coy but confident-sounding tweets about taking the company private. The SEC was not having it. It charged him with securities fraud for essentially lying and misleading his shareholders. So his Twitter feed was a mix, his special recipe of the provocative and unfiltered. What was problematic for me is that he started to become sort of high on his own supply. For Swisher and many others, his tweets drifted more and more into topics wholly unrelated to cars or space or tech. the meanness started to take over. He started sharing conspiracy theories, promoting anti-trans tropes, and cozying up to far right-wing personalities.

32:41If any other CEO did this stuff, they'd be strapped to a rocket and fired into the sun. But a lot of his fans have been willing to overlook this stuff. Because even if he was an asshole, he was still an aspirational asshole. His companies were changing the world. He was literally the richest person in the world. His brand, and by extension Tesla's brand, was still pretty solid. I think the Twitter acquisition was actually a really big turning point in how people viewed Elon Musk. Here's Liz Lopato again. Sure, he was attention-seeking, and sure, he occasionally said, like, weird stuff in public.

33:14But to discover his flaws as a businessman, you actually needed to be paying pretty close attention to what was going on at Tesla. But buying Twitter read to just about everyone as a pretty massive mistake. The purchase itself was a spectacular business blunder. Musk offered to buy the company for way more than it was worth, tried to back out, and then was basically forced by a court to finish the deal. And then immediately, like, alienated a large percentage of the advertisers and drove a bunch of users away and, like, sort of drove the thing into the ground. Twitter was bleeding value. This humiliation was being broadcast everywhere, including on the platform that helped build his fandom, the one he now owned.

33:54Those were not good business decisions. that these things were being made impulsively. These ideas were not necessarily good, but there was no one around him to say no to him. It was complete chaos, and it was Musk's fault. This was almost a fun house mirror image of what happened after the Tesla founder Red Wedding went down. Musk led a coup that essentially offed the founders, and then he ably steered the company through the financial collapse. He took a tiny startup and made it into a real car brand. He built his own brand on doing this kind of thing. Now everyone was taking a hard look at the legend of Elon Musk.

34:33The rich liberals are like, what the fuck am I giving this guy money for? I have dozens of my friends who are like, I want to get rid of my Tesla. Ever since he bought Twitter, he's been obsessed with it. And it hasn't been good for him. Tesla investor Ross Gerber again. And so what's happened over the last six months to a year, which has been really distressing to me, is that the public opinion, at least in my area of the world, has changed to decidedly negative about Elon. And that hasn't been good for Tesla. There's this closely watched poll that Axios puts out every year. It ranks the reputations of 100 different companies.

35:10Tesla fell 50 spots from last year, an enormous drop. Why? People side-eye the company's character, culture, and ethics. Now, this poll doesn't tell us why people are suddenly questioning Tesla, but not much has changed with the cars. Musk had worked hard to make Tesla nearly synonymous with himself. He created structures that helped him seize power and keep it. He built the company's brand by harnessing his own on social media. And all that, it worked for Tesla. Until it didn't. The brand has taken a hit. Musk has become a polarizing figure in a way he never was before. The shareholders have gotten restless.

35:49This might have been a potential turning point. a moment where he reassessed how his public persona played into the future of Tesla. You know, do your tweets hurt the company? There's a scene in The Princess Bride. Great movie. Great movie. Where he confronts the person who killed his father. And he says, offer me money. Offer me power. I don't care. But the reality is, he might have to care, at least a little bit. Musk did hire someone else to serve as the CEO of Twitter, perhaps a nod to his Tesla shareholders who have begged for a little more of his attention. But will he curb his toxic brand of tweeting?

36:33So I've got 127 million followers. It continues to grow very rapidly. That suggests that I'm, you know, reasonably popular. It might not be popular for some people, but for the vast majority of people, my follow-up account speaks for itself. I think Twitter is actually an incredibly powerful tool for driving demand for Tesla. Maybe, maybe not. But Musk knows about control. He's learned how to hold on to a company. So even if his personal brand is now hurting Tesla's, it's not clear who could stop him.

37:16Next week, we're going to take a look at Tesla's competition. Finally, other automakers are starting to realize Tesla's here. We need to get here also. And they are. And we're going to find out who's making the best electric vehicles right now. You are now competing with luxury brands like Volvo, Mercedes, BMW. Tesla's used to look cool and now they don't. And they've become the Uber car of the city. Land of the Giants, the Tesla Shockwave is produced by the Vox Media Podcast Network in partnership with our colleagues at The Verge. This episode included clips from CNBC, CNN, Jay Leno's Garage, Vader TV, Wired Science, The Wall Street Journal and Bloomberg.

37:57This episode was produced by Charlotte Silver. Zach Mack is our showrunner and senior producer. Jolie Myers is our editor. Sarah Craig is our fact checker. Brandon McFarlane mixed and scored this episode. Andy Hawkins is transportation editor at The Verge Nishat Kurwa is our executive producer Tamara Warren is our co-host and I'm Patrick George if you like this episode give us a follow and tell a friend and follow us to hear our next episode when it drops Adobe Acrobat Studio so brand new show me all the things PDFs can do do your work with ease and speed PDF spaces is all you need do hours of research in an instant with key insights from an AI assistant pick a template with a click Now your Prezzo looks super slick.

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From the publisher

Not many people can name the original founders of Tesla. So how did two guys who wanted to build an electric car create a company synonymous with Elon Musk?
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