What's up with all the ads for law firms?

4 Oct 2024 · 19 min

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Planet Money Episode Notes: What's Up with All the Ads for Law Firms?

Episode Overview In this episode of *Planet Money*, hosts Nick Fountain and Jeff Guo delve into the phenomenon of legal advertisements, exploring their evolution from a ban on advertising to the vibrant and creative ads we see today. The episode highlights the pivotal changes that allowed lawyers to advertise and the implications this had on the legal profession and the economy.

Key Concepts and Discussions

The Art of Legal Advertising

  • Creative Approaches: The episode showcases various outlandish lawyer advertisements, including:
  • Texas Law Hawk riding a dirt bike.
  • Lerner and Roe Law Group featuring characters from Mario Kart.
  • Jungle Law Group portraying lawyers swinging through the jungle.

Historical Context

  • Pre-Advertising Era:
  • Until the late 20th century, lawyers were not allowed to advertise.
  • State bars enforced strict rules against advertising, deeming it unprofessional and unethical.

The Catalyst for Change

  • Bates and Osteen's Breakthrough:
  • In the 1970s, Arizona lawyers John Bates and Van Osteen sought to establish a low-cost law firm.
  • They faced challenges in attracting clients due to the prohibition on advertising.
  • To overcome this barrier, they decided to run an ad in a local newspaper, risking potential disbarment.

Legal Battle and Supreme Court Case

  • Appealing the Ban:
  • Bates and Osteen were brought before the Arizona Bar, which they appealed, arguing the ban violated their rights.
  • The case eventually reached the Supreme Court, where they argued that advertising was a form of protected speech under the First Amendment.
  • Alan Morrison's Involvement:
  • Morrison, a lawyer advocating for consumer rights, argued that advertising benefits consumers by providing essential information and driving down prices.
  • His legal theory redefined the scope of the First Amendment to include commercial speech, which had previously been excluded.

Supreme Court Ruling

  • Historic Decision:
  • The Supreme Court ruled in a 5-4 decision that advertising for lawyers is protected under the First Amendment.
  • The decision was influenced by economic arguments demonstrating that advertising leads to increased competition and lower prices for legal services.

Impact on the Legal Landscape

  • Transformation of Legal Services:
  • Post-ruling, legal advertisements proliferated across various media, leading to greater public access to legal services.
  • The shift has resulted in more competition within the legal field and has changed the nature of how lawyers market themselves.

Key Takeaways

  • Advertising as a Right: The episode illustrates how the right to advertise was framed as a fundamental right, comparable to free speech.
  • Economic Implications: The Supreme Court's ruling highlighted the critical connection between advertising, consumer rights, and economic efficiency.
  • Cultural Shift: The proliferation of legal advertisements signifies a broader cultural acceptance of marketing within professional services, transforming client-lawyer dynamics.

Conclusion The episode of *Planet Money* not only sheds light on a unique aspect of the legal profession but also prompts listeners to consider the broader implications of advertising in shaping access to services and information in the economy. From the serious undertones of legal rights to the humorous and absurd nature of modern ads, this episode effectively captures a significant evolution in the legal landscape.

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Transcript

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0:28This message comes from Bonterra. tap dance or abstract expressionism, is there anything more quintessentially American than advertisements for lawyers? Challenge of justice! Yes, here is one for a lawyer in Texas. He's called the Texas Law Hawk. El Halcón de la Ley. Brian Wilson. He's wearing a suit and tie, trying to convince the citizens of Texas to call him when they get in trouble, all while riding a mini dirt bike. Dude, process! Dude, wheelies! Another great one, it's from Lerner and Roe Law Group out of Arizona. Every time you hit the road, you're faced with a lot of possible danger. This is two grown men, distinguished members of the bar, dressed up as Mario and Luigi, driving around in, like, Mario Kart cars.

1:23If you're hurting a wreck and you don't call Lerner and Roe, it's... It's a me, your lawyer. But my all-time favorite is this one from a firm in Missouri that calls itself the Jungle Law Group. Lost in the legal jungle? Have no fear. The lawman is here. Yeah, here is a lawyer swinging across the screen on a vine, like George of the Jungle style, and he's like half naked. Call me. 1-833 for jungle. The lawman never sleeps. But it wasn't that long ago that none of these ads would be allowed. Not because they're tacky, but because for most of the 20th century, lawyers were basically not allowed to advertise.

2:07Until a few of them did the unthinkable. They put this ad in a newspaper. This sounds so quaint now. Do you need a lawyer? Legal services have very reasonable fees. Divorce or legal separation, uncontested,$175 plus$20 court filing fee. Preparation of all court papers and instructions on how to do your own. Hello and welcome to Planet Money. I'm Nick Fountain. And I'm Jeff Guo. There was a time back in the day when lawyers couldn't come out with clever TV ads or billboards or bus station ads. It was all forbidden. Today on the show, how that changed. How we went from a boring ad in a local newspaper to lawyers who will do things like swing through a fake jungle on a fake vine.

2:53And how along the way, the right to advertise got put on the same level as some of the most important fundamental rights we have.

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4:28Get time back to focus on your high-impact work. Download Grammarly for free at grammarly.com slash podcast. That's grammarly.com slash podcast. The story of how the U.S. got blanketed with advertisements for lawyers on billboards and bus stop ads and TV and radio starts in the 1970s in Phoenix, Arizona. Two young attorneys had just started a new firm. Their names were John Bates and Van Osteen. The first decision they had to make, according to John Bates, what to call their new firm. Bates and Osteen or Osteen and Bates? So he said, OK, here's what we'll do. We'll flip a coin. And the person who wins has the choice of even to have their name first, or they can have the nicest office.

5:13Because we had one office that was much nicer than that. So I won. And I said, OK, it's Legal Clinic of Bates and Osteen. And he got the nice big office. So that's fine. That's how that got started. The idea behind Bates and Osteen was to create a low-cost law firm for the masses. This was kind of revolutionary at the time. The rich, of course, had access to lawyers. Absolutely, no problem. They just go and ask their rich buddy at the golf course, you know, who do you recommend? And boom, they got somebody. And for the poor, there were public defenders and legal aid. But for the rest of the population, a.k.a.

5:47the vast majority of people, hiring a lawyer was an ordeal. John says the middle class just didn't have that many options. There was nothing out there. Nothing. There was not only an ability to find one, but there were no specialized law firms dealing with the problems of that segment of society. So you had that, too. Bates and Osteen would not be like the other law firms. No, they were going to be like an assembly line for everyday legal needs. They were going to specialize in simple cases that they could get done quickly and that they could charge a small fee for. Divorce, adoptions, name changes, bankruptcy, stuff like that, maybe some land or tenant stuff.

6:24So you were creating just a workhorse law firm. Yeah, I mean, it was devoted to kind of common problems that people had. Yeah. It was a volume business. Well, that's the problem. Yeah, pretty soon, John and Van realized they had a big problem. The classic problem of any volume business. When your margins are low in order to make a profit, you need to get a lot of people in the door. But they couldn't find clients. Or rather, clients couldn't find them. And the reason is, well, that is what this show is all about. They couldn't advertise. In the early 1970s, lawyers were essentially banned from advertising.

7:02I'm assuming you couldn't go out into traffic with a big sandwich board and say the legal clinic of Bates at Osteen. No. No. Can you put your name on a pencil, give that out? No. No. Can you advertise in a newspaper? No. Can you advertise on TV, on the radio? Oh, no, of course not. You would be disbarred for that, yeah. Disbarred is a pretty big deal in the law. Very serious thing. This anti-advertising rule came from the Arizona Bar. The bar is like a professional guild. Every state has one, and they control who gets to call themselves a lawyer and practice the law. In fact, full disclosure, I'm a lawyer, and I had to join a bar.

7:45Yes. Now, every state bar at the time had rules banning lawyers from advertising. The reason they gave was that advertising was unprofessional, ungentlemanly, maybe even unethical. In their minds, advertising would lead to this race to the bottom quality-wise and create an industry full of skeevy lawyers. It was a slippery slope from advertising to ambulance chasing. Instead, the state bar expected lawyers to attract clients by getting referrals from other lawyers. Or, in the oldest-fashioned way, just waiting for clients to waltz into their offices. But from John's point of view, the bars ban on advertising made it much harder for new law firms like his and Vann's to get clients.

8:29It was a barrier to them and to new entrants in general. Well, yeah, monopoly. Yeah, pretty much. Sure. Yeah. I mean, most attorneys wouldn't try to start their own firm. They say, wow, you're going to start your own firm? How are you going to make that happen? You're just a young guy out of law school. Nobody knows you're there. How are you going to start? That was exactly the problem that John and Vann were running into. Without advertising, they couldn't get enough clients to make their business work. And so they make a fateful move. They decide, screw it, let's risk getting in trouble with the bar, and put an ad in the newspaper.

9:03The one we heard in the beginning. Divorce or legal separation, uncontested,$175 plus$20 court filing fee. And this right here, this is the ad that changed everything. Information regarding other types of cases furnished upon request. Legal Clinic of Bates and Osteen. God. Anyway, that's what it was. John knew they'd immediately get in trouble with the Arizona Bar. In fact, he was kind of hoping they'd get some free publicity out of it. So when the Arizona Bar hauled them before a disciplinary committee, they were ready. They'd already lined up their own lawyer. And they filed an appeal saying that the Bar's ban on advertising was illegal, might even violate the Constitution.

9:47Their case went to the highest court in Arizona. They lost, but that meant they could take it all the way to the Supreme Court of the United States. That is after the break.

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11:27Get market insights, education, and human help when you need it. So, it's a bitterly cold day in January in 1977. John and Van are headed to the Supreme Court. They put on their suits and ties, they walk up the marble steps, and they sit down on the long wooden benches. John says it kind of felt like going to church. Everybody who's ever visited the Supreme Court will tell you, it's a lot more intimate than you'd expect. The judges are pretty much in your face, all nine of them sitting in a row. The Chief Justice announces the case. We'll hear arguments next in 76-3-16, Bates and others against the State Bar of Arizona.

12:10The chief justice of the United States was saying your name. Yeah, I think that's right, yeah. John and Van's lawyer gets up, he goes up to the lectern and starts making their arguments. Mr. Chief Justice, may I please the court? John says you could hear every creak of the benches and cough from the audience. Yeah, it was so quiet that when John turned to Van to say something, one of the court police immediately noticed. John had violated the number one rule of being in the audience, which is don't talk. Right away, the guy, the guard said, pointed at me, he said, you, one more time, you know.

12:46And I was thinking, wait a minute, I'm the guy, you know, it's me that this is all about. You can't throw me out. I'm the Bates. It's me, Bates. But yeah, yeah, yeah. That's the thought that went through my head, but I thought, boy, you better watch out. You don't want to get thrown out of your own case, because I would have been thrown out of it. Now, the lawyer representing John and Van, he tried a couple different arguments that day. But the most interesting one and the most controversial was based on this brand new, kind of wacky legal theory that advertising is protected by the First Amendment.

13:19You know, free speech. Yeah, John and Van had landed themselves in the middle of this huge revolution in how we think about the First Amendment. Up until this point, when people thought about the First Amendment, they were thinking like newspaper editorials or political cartoons, not ads for Kleenex or whatever. But in the courtroom that day, sitting on the benches, there was this guy, a guy who had been quietly working to change all of that. Alan Morrison. A-L-A-N Morrison. Gotta get that spelling right. Alan is the person who came up with that weird new legal theory about the First Amendment.

13:56I won't agree that it's weird. I'll say it's innovative. And that's what we tried to be. And we're going to spend some time with Alan because this idea that he came up with, it's become kind of legendary. It's low-key changed how the economy works. The story goes like this. Back in the early 70s, Alan was this hotshot young lawyer working for the consumer rights crusader Ralph Nader. They ran this law firm that represented consumers and the public. They would sue big corporations, big government agencies. The ideology was we were little guys. We were going to sue the big guys. A big focus for Alan was ending this ban on lawyer advertisements.

14:36He had started looking into it years before John and Van got in trouble with the Arizona bar. But Alan came at it from a different angle. Yeah, from the side of consumers. Alan thought that a lot of advertising was good for consumers, could give them valuable information about the market, even help drive down prices. And Allen had the perfect lawsuit to test this idea. He'd been cultivating a very interesting case in Virginia. It was about pharmacies. Right. Back in the 1970s, lawyers weren't the only ones who were banned from advertising. There were statutes in Virginia, and I think 35 states, that made it illegal to advertise the price of prescription drugs.

15:15The pharmacist couldn't advertise that we'll sell this insulin drug for X and our competitors are selling it for X times two. Absolutely forbidden. And Alan, being the consumer rights lawyer that he was, he thought this was terrible for customers. Yeah, when pharmacists can't advertise their prices, it's much harder for customers to comparison shop. This is where Alan came up with his revolutionary idea. His new idea was that advertisements were so important that they should be protected by the Constitution, by the First Amendment. And you have to understand, at the time, just how absolutely wackadoo this idea was.

15:56Yeah, because the way people had always thought about the First Amendment, it was about securing democracy. It was about giving people the right to criticize their government. It wasn't about commercial speech. It wasn't about advertising. In fact, Allen's idea went directly against Supreme Court precedent. The court had literally said nobody has a First Amendment right to advertise. But that was not going to stop Allen. He was a hotshot young lawyer who wasn't afraid of any precedent. And one day he thought he might have found a workaround. I felt like, you know, oops, we got an idea. You see, most of the time when courts talk about the First Amendment, they're talking about someone's right to speak, to say something.

16:43But Allen was like, hold on, there's this other side to the First Amendment. The people who want to hear you, the listeners, they have First Amendment rights. Allen's idea was to focus on the listeners. So instead of arguing that pharmacists in Virginia have a First Amendment right to advertise, he argued that the pharmacist customers, the people of Virginia, had a right to listen, to receive and have access to information about drug prices. Drew? Advertising. And yeah, that was a controversial idea. I remember I had a conversation with a neighbor of mine. It was a lawyer at a big firm. Nice guy, very smart.

17:22And I told him about the case. He said, ah, you have no chance of winning. I said, well, I don't know about that. and I was right and he was wrong. Yeah, this Virginia pharmacy case went all the way to the Supreme Court, and Allen won. He got the court to basically overturn its own precedent. And, you know, in the end, what really seemed to convince the justices was this economic argument that Allen had made. The Federal Trade Commission had done a study, and the study showed that in the states where advertising of prescription drugs was permitted, The price of those drugs dropped dramatically as compared to the states where it wasn't permitted.

18:03Basically, free speech through advertisements equals lower prices. Allen had convinced the court that free speech wasn't just important for politics or democracy. It was also important to the economy, that the free flow of economic information was essential to having a free market society. Allen's weird legal theory had become the new Supreme Court precedent. Advertising or commercial speech, that was now protected under the First Amendment. Which brings us back to John and Van's argument at the Supreme Court. Remember, their goal was to make it possible for lawyers to advertise. And their lawyer gets up there and he basically says, if pharmacy ads are protected by the First Amendment, then lawyer ads should be protected too.

18:52I submit that all of the elements which the court found commanded First Amendment protection in Virginia State Board of Pharmacy are present in this case. And it works. The justices vote 5-4. And the majority felt like these advertisements were protected speech because they spread useful information about prices and legal services. John and Van had won their case. Lawyers were now allowed to advertise. And initially, ads for lawyers were kind of quaint. But they soon spread from newspapers to billboards to the radio and to television. These days, to be a successful lawyer, it's often not enough to just be good at, you know, the lawyering part.

19:37You also have to be good at selling yourself. Maybe, you know, even swing on a vine half naked. The lawman never sleeps. Every time you hit the road, you're faced with a lot of possible danger. Talons of justice! At the same time, advertising has created a world where there are just much more low-cost legal services out there. People have more access to lawyers. There's more competition in the market. And that commercial speech doctrine that Allen pioneered and John and Van pushed forward, where the government has to tread lightly when regulating advertising, it kind of took on a life of its own.

20:12Yeah, Allen's Virginia Board of Pharmacy case went way beyond just pharmacists or even lawyers. This is a case that is taught in every law school because it completely changed how companies are allowed to talk to their customers. Yeah, it has been used to defend ads for liquor and cigarettes and gambling. It's one of the reasons we have so many drug ads on television these days. Alan's case opened up a kind of Pandora's pillbox. So are you the person who is responsible for, like, all of those prescription drug commercials we see on TV now? like Cylantamom may give you heartache and dizziness. That's you.

20:54You open the door to that. Yeah, I guess. I guess. But one of the great inventions of modern times is the mute button. Ellen says, yeah, when he's watching TV nowadays, he does find some of those ads distasteful. But in the end, he has no regrets. Should we do the credits double speed, triple speed, like in the pharma ads? We can try it, Nick. This episode was produced by Samuel Horst-Kessler with help from Sean Saldana. It was edited by Jess Jang and fact-checked by Sierra Juarez. I'm going to do that again slow because they deserve it. They deserve it. This episode was produced by Samuel Horst-Kessler with help from Sean Saldana.

21:36It was edited by Jess Jang and fact-checked by Sierra Juarez. Engineering by Valentina Rodriguez-Sanchez. Alex Goldmark is our executive producer. Special thanks to Van Osteen. He declined a recorded interview, but he kindly talked to me about the story. The Supreme Court audio you heard today comes from Oye, a free law project at the Legal Information Institute at Cornell. I'm Jeff Glow. And I'm Nick Fountain. This is NPR. Thank you for listening.

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From the publisher
The lawyer commercial is almost an art form unto itself. Learned practitioners of the law doing whatever it takes to get your attention, from impressive dirt bike stunts to running around half naked. All so when you land in trouble, you don't have to think hard to remember their name. Odds are you can name one or two right now.

This world of law ads did not exist fifty years ago. Then, lawyers were not allowed to advertise. Not by law, by the exclusive organization that decides who gets to be a lawyer: state bars.

On today's episode, how that changed. How a couple of lawyers placing an ad in a local newspaper led to the inescapable world of law firm ads we know today. And, how the right to advertise got put on the same level as some of the most important, fundamental rights we have.

This episode was hosted by Nick Fountain and Jeff Guo. It was produced by Sam Yellowhorse Kesler with help from Sean Saldana. It was edited by Jess Jiang. It was fact-checked by Sierra Juarez and engineered by Valentina Rodríguez Sánchez. Alex Goldmark is Planet Money's executive producer.

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