Jan Oberhauser, Founder & CEO at n8n: Freeing employees from repetitive boring tasks

4 Aug 2026 · 51 min · 16 chapters

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In short

Jan Oberhauser (n8n) discusses n8n’s growth, SAP’s strategic investment, and how n8n uses AI workflow automation to remove repetitive work while improving employee and customer experiences. He also covers community vs enterprise product strategy, culture, recruitment, and Europe-focused entrepreneurship.

Guest background

Jan Oberhauser is founder and CEO of n8n, a European workflow orchestration tool for AI-powered applications. He’s an advocate for European tech and previously built n8n from a solo developer stage into a profitable, large company.

Key claims

SAP’s partnership provides enterprise trust and distribution (SAP is used by ~99 of the top 100 companies). n8n’s value is not just cost savings but better employee/customer experience (AI agents never get sick, bored, or lack context). Successful AI adoption requires education and empowering employees to use AI efficiently (avoid “token maxing”). n8n balances community and enterprise by improving the core product first and adding enterprise readiness features second.

Notable examples

Vodafone saved 5,000 person-days and 2.2M costs; Deliveroo automated password resets (hundreds of hours/month saved); an online travel agency automated support so human agents focus on complex cases. Mercedes used n8n in large hackathons (1,500 people).

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

Jan Oberhauser on SAP Investment

0:45 to 2:38

Discussion about the recent strategic investment from SAP and its implications for n8n.

“Can you talk a bit about what that investment, where it came from and the implications for NA10?”

Benefits of SAP Partnership

2:38 to 5:12

Exploration of the benefits that the SAP partnership brings to n8n and its customers.

“In the German ecosystem, they've made some investments thinking parlor conduct.”

Customer Value from n8n

5:12 to 7:40

Examining how companies like Vodafone and Deliver Hero gain value from using n8n.

“In the end, it's like the world is moving very fast.”

Empowering Employees with AI

7:40 to 10:14

Discussion on the importance of empowering employees rather than replacing them with AI.

“Like I think people very often forget that all of the companies have the same models, access to the same models, have the same tools.”

Balancing Community and Enterprise Needs

10:14 to 14:00

Jan discusses how n8n balances the needs of its community and enterprise customers.

“No, as far as I know, I don't have any data that would back it up that one side is much more successful than the other.”

The Evolution of the n8n Community

14:00 to 17:42

Learn how the community around n8n has evolved and its impact on business strategy.

“We always focus them more on the mess and kind of really think the community first.”

Transitioning Leadership as a Founder

17:42 to 22:24

Discover Jan's experiences and challenges transitioning from developer to CEO.

“out there is I think the winning strategy rather than just kind of really going all in enterprise.”

Using AI Effectively in Organizations

22:24 to 28:00

Understand the challenges and strategies for effectively integrating AI in organizations.

“And that's why you get things like token maxing where people just think, hey, more AI is probably better rather than actually kind of thinking about like, is more AI really better?”

Building a Culture of Experimentation

28:00 to 31:18

Learn how fostering a culture of experimentation aids recruitment and retention.

“I mean you're talking about because of building a culture of experimentation, letting people fail, trying to figure out the right way forward.”

The Importance of Employee Well-being

31:18 to 36:13

Discover strategies for cultivating a workplace that values employee happiness and balance.

Show all 16 chapters

Balancing Work and Personal Life

36:13 to 39:26

Explore the challenges and solutions of balancing work responsibilities with personal life.

Building a European Tech Ecosystem

39:26 to 42:00

Understand the significance of maintaining a European identity in tech entrepreneurship.

“And now like I started the code, code 2018.”

Challenges of Listing in Europe

42:00 to 44:19

Explore the structural issues affecting company listings in Europe.

“Do you think you could, you know, if N810 were ready, could you list in Germany today?”

Raising Capital: US vs. European Investors

44:20 to 46:41

Compare experiences of raising funds from US and European investors.

“I think, but again, it was 2019, end of 2019.”

Product Management Principles

46:42 to 48:36

Discover Jan's guiding principle for successful product management.

“versus a lot more, I don't know, structural governance focus from Europeans.”

Future Aspirations and Hiring Challenges

48:37 to 50:35

Discuss future opportunities for N8N and hiring speed in Europe.

“One thing that kind of holds us back a lot is kind of how fast we can hire.”
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Transcript

Automatic transcript. May contain errors.

0:00Jan Oberhauser:Hello and welcome back to the Scaling Europe show. I'm Seb Johnson. Today on the show, we've got Jan Oberhauser. Jan is the founder, CEO of N8N Workflow Orchestration Tool for AI-powered Applications, which has absolutely blown up in the last couple of years. It has become one of the most exciting AI companies, automation companies coming out of Europe. And Jan is not only a phenomenal entrepreneur, but he's also one of the staunchest advocates for European tech and tech more generally here in Europe. So I'm very excited to have him. Jan, thank you for joining me. How are you doing today? Good, good.

0:27First, thank you for having me. Really appreciate it. Thank you for all the amazing work you've been doing over the last years. And yeah, excited to be here. Love it.

0:36Jan Oberhauser:No, well, look, I love doing it. And it's a real privilege to get to talk to kind of founders like yourself. One of the first things I want to get into is the recent strategic investment from SAP, valued NA10 at 5.2 billion euros, which is a phenomenal achievement. Can you talk a bit about what that investment, where it came from and the implications for NA10? Sure. it started actually at some point Philip from the CTO reached out to contact with me we met up, had first conversations and then I met other people of the team as well which has realized there's a very nice win-win situation for both organizations where obviously they have access to a lot of, actually more or less all of the enterprise clients that really exist worldwide and we have a platform that kind of really would help the clients a lot as well.

1:25And kind of that insight of SAP would just again help both sides very strongly. And so we kind of started the first conversations regarding how a partnership could look like. I mean, it was very important for both sides to kind of really ensure that the customer experience is as good as possible. It just really kind of meant that people don't have to sign additional contracts or have to install anything or had separate billing that is also really just built into the platform very deeply. And then we agreed on the terms there, moved forward. We also agreed that not just obviously with a very deep partnership, we also want to obviously like have also like on the commercial side, we also want to have like make sure that we also very strongly aligned also on the investment side means that we are kind of really having this kind of bond that's hopefully going to be strong for many, many years to come.

2:16So we said, hey, actually investment, which makes sense as well. So we got both things done in a quite fast pace, especially considering how wide this kind of partnership was, the investment, and obviously how big an organization, as a bigger organization, SSAP, and then we got it done and announced it at Safe Fire a few months ago.

2:37Jan Oberhauser:And so, you know, the SAP are doing interesting things. In the German ecosystem, they've made some investments thinking parlor conduct. And they seem to be playing like a really interesting role of sort of promoting the next generation of great German tech companies. how valuable do you think this partnership could be i know i spoke to the founder of conduct who was like wow like the the actual tangible benefits have already been huge in terms of distribution are you starting to see the benefits already sure like first there is a lot of potential like one is obviously just with the partnership itself this is obviously again i said i think 99 of the top 100 companies worldwide use sap so it's like obviously um if all of them can also the use directly now end at end that is this amazing huge opportunity so it's definitely something very big there but also like if second secondary effects like for example like as a startup um you always have the the problem that people just don't trust you yet and like us announcing like a partnership with sap or like also with mercedes um once at the same time like that just gives people that trust they see it very differently if it's no hey like Like if an organization like SAP trusts you, like, hey, in my organization, like they are enterprise ready.

3:52I can trust them as well. I can use them internally. I can build on top of them. I think for that reason, it was super important for us.

4:00Jan Oberhauser:Yes, that stamp of approval, the credentials that it brings as well. And the valuation of$5.2 billion is a remarkable achievement. I think it's over doubled in seven months. can you touch on what happened in those seven months that enabled you to go out and i guess raise the money from sap and that strategic investment at a much higher valuation sure in the end it's like you said mentioned seven months a lot of happens in seven months especially a lot of growth happened in seven months both on the adoption side and on the on the sales side as well where our revenues obviously increased a lot and for that reason it would often not make sense to kind of raise at the same valuation then more or less everything else has been growing very rapidly since then and that's why obviously and the valuation changed as well yeah yeah it seems like it's just been sort of explosive growth in the last couple years but especially so in the last seven months and i think the revenue and the valuation always tells one story but the story i'd like to get also into is the value that these companies are seeing.

5:02Jan Oberhauser:That can sometimes be harder to see from the outside looking in. But, you know, SAP is obviously seen, you know, you're working with companies like Mercedes-Benz, they're obviously seeing it. Can you touch on maybe some of the key value that some of these companies that you're working with are getting out of N8N? Sure. In the end, it's like the world is moving very fast. It's moving fast than ever. You really have to kind of ensure that people really spend their time and resources on something that's really meaningful and makes a difference there and you cannot have people wasting it on things that could be automated or could be done by ai since like the the use cases are literally go from anything it's like we have a company like we have some pre-i use cases like something like a vodafone which uses us more like a secure orchestration tool that is saved like over 5 000 person days and over 2.2 million in costs kind of really automating a lot of those tasks to also like a Deliver Hero, which kind of what is automated password resets and it saves them a few hundred person hours every month to organizations like, for example, we have a big online travel agency that automated their support team.

6:14I mean, it's like they have like a support team and they have AI on the side and the support team has now like more time to actually spend more on this kind of more complex use cases, but at the same time kind of automate a lot of this kind of more repeating simpler ones where I kind of I think where I think what I like about that case study a lot I think and if we release it by now is that not just that it's obviously kind of allowed the company that people kind of invest their time better on things that's more impactful but also the customers I get a big advantage by it as well because even because the customers actually happier with the support agent, the AI support agent versus the human agent because obviously like the person, like the AI agent never gets sick, never gets bored, has all the context, works 24-7, speaks other languages.

7:06It's like there's this, people always very often focus on, hey, how can I save cost? But it's also like, it's a lot about like how can I actually provide a better experience for my customers or how can I provide a better experience for my employees? It's like how can I actually elevate them by taking away this kind of very boring, mundane task? Or actually, how can I ensure people actually have the time and their mind space to actually worry about these bigger problems rather than being constantly backed down by these kind of simpler things?

7:35Jan Oberhauser:And so there's a combination of save the time, turn the man-hours, but also actually we can increase quality for your end users. When you or your sales team are going out to pitch it to potential customers, how much of it are you saying, you know are you anchoring on productivity and time saved or how much of it are you trying to educate them and actually say look we can actually add more value than just saving time this is definitely very important i think like most people start with with time saved till they actually realize what it actually could mean for the whole organization if they kind of not just think hey how can i save a little bit but how i actually kind of make sure kind of my whole organization actually works differently, especially like in this AI world where everybody thinks like AI is the most important thing.

8:22Like I think people very often forget that all of the companies have the same models, access to the same models, have the same tools. Like literally all of them have that. What makes the biggest difference actually kind of is the employees in your organization. They are really the ones that use the tool to kind of really bring the organization forward. So you really want to ensure that they kind of use the time the best they actually stay happy they stay engaged they don't churn they actually get kind of get used to the full potential i think that is just things people very often forget about it's like hey they kind of mandate people to kind of use ai with actually kind of ensuring that actually gets used the right way and kind of gets used to actually kind of provide this kind of long-term

9:04Jan Oberhauser:benefits for the whole organization and when you look at the companies that you work with is there something special about the companies that are getting 10 times the value from a NA10 versus a company that you've sold it to who's only getting one extra value in the end it's definitely like a lot about education and kind of tipping people alongside it it's like like you're not set up for success if you actually bring in AI and you talk about hey how can I replace 80 % of my workforce with AI like who wants to use AI then but it's like a very different thing if you kind of ensure you kind of you actually bring it in to actually empower your people in your organization again to make them more successful and help to to to to understand hey like by really embracing ai they're actually not gonna be let go they actually kind of are empowered they kind of go wherever whatever level they are right now they have like so much more potential to go and grow it in the organization and they can be more successful and again if they're more successful the whole company is more successful they have a secure role they have a more interesting role it's like really again bringing people along is actually one of the most important things i think in this current ai world that a lot of people forget because they just think hey by having using the latest model or by using as many tokens as possible that makes them successful the more important thing is again using it the right way with the right people it is in a tennis seeing a difference in maybe adoption of value regionally and i think that's also tied to selling as well like are you selling in a different way are you seeing value in a different way but in European enterprises versus maybe US enterprises, which I know where you're growing really quickly at the moment.

10:45No, as far as I know, I don't have any data that would back it up that one side is much more successful than the other.

10:53Jan Oberhauser:Okay, that's good to hear. You know, sometimes I hear that like either European enterprises are more risk averse or a bit slower. There's obviously the difference is like, I thought we talked about organizations that chose to adopt us. Yeah. I think there's the opposite that maybe there's certain organizations that are a little bit more risk adverse in Europe, I agree there. But organizations, again, we announced our partners with something like a Mercedes. It's like they really embrace it. They kind of really have huge hackathons with 1 ,500 people. They kind of really push things forward. So I think, again, organizations that normally choose us are the ones that I guess that how they realize that something has to be done and actually also do that actively.

11:38Jan Oberhauser:Yeah, okay. So sort of self-selecting, I guess. I want to talk about this inherent, maybe some sort of tension between, you know, being a community-led organization from day one, you've got like 1.7 million people building on it. You've been very big on really providing value to that community, educating them, creating something valuable to them. But at the same time, you have to service your large paying enterprise users. How do you balance the needs of the two groups? First, we always try to ensure that we actually don't see it community versus enterprise, but we just see it like there is one community and there are people that use it privately and some people in big organizations.

12:19We literally just had last week with our N-Fest, but it was just an event where people just came to town and had a good time and people from literally the whole spectrum came and visited there. I was talking with, again, a private home user. I talked with people from Accenture. I talked with people from Telecom. Like, literally everybody was there, and that's just super exciting. So there's not, like, there's just one community. But within this community, there's, again, obviously different use cases they kind of, they use the product for, they have obviously very different requirements. And I agree that there's sometimes some kind of tension.

12:52How we always seen it is, like, we really want to ensure that our product gets used as rightly as possible and gets as much adoption as possible. So we always kind of ensured to kind of first and foremost really make the product better for everybody to kind of really drive this adoption. And then really ensure that to empower the enterprise organizations by kind of unblocking them for certain things that actually require to actually bring it into the organization. Again, talking about enterprise readiness and kind of really making sure they are not blocked there and they kind of get everything they need but not being backed down by very specific requests like very often if you work with a very large organization they have very often like requirements that only they need and nobody else and we rather focus on which are the the functionalities that literally all of them need they kind of empower all of them and very often kind of rather kind of say sorry like this one specific thing we are not able to do because it would maybe allow one use case for one organization but actually would either kind of block us and work with something else that would have more impact for the whole organization or would actually make the product worse for all of the other people.

14:02And so we really just try to be very focused on kind of the, I think, rather more long-term, how can we really build this platform to really become the default rather than being this kind of one very specific niche enterprise tool that, again, is great for this one organization or this three. We always focus them more on the mess and kind of really think the community first. again which includes the whole community and when you talk about that hulk community you're right

14:27Jan Oberhauser:there's different values or use cases in there how has that community changed shape over time because i guess in the early days it was you know much more maybe smaller individual users and now you do have this much larger like much larger organizations in the community itself so how has that profile of the community changed over time and how has that impacted the business in the end you arrive at the beginning we had like more private the users and smbs and over the years it grew more and more also in the kind of enterprise space interestingly like we got into all of those enterprises by the first group it's like then again then we got this more professional enterprise community members because of the first group which again very often already worked in those organizations but they used them more privately and kind of brought it into the organization.

15:17So in some sense, they were often the same users, but kind of the use cases they used the product for actually got very much got broader there. So it's like it did maybe not change as much as you maybe would expect in the sense of the absolute users. But I guess, sorry, I actually forgot the beginning of what the actual question was about.

15:41Jan Oberhauser:The question was about the changing nature of the community from how, you know, and how that's impacted how you think about the product roadmap, how the business operates. Again, about the impact, yeah, for product roadmap. Again, we started, if you look at the kind of teams inside of NNN, in the beginning, we had like multiple teams and we had like one enterprise team that kind of really specifically looked for this kind of enterprise needs. as the organization grew and the whole the amount of engineers also grew and the resources we had internally and now we have actually multiple teams kind of working on those very specific needs so we definitely kind of put more resources behind it as the whole organization grew but at the same time it's very important for us to again not forget that we actually like we think you don't win by like kind of, I think it's, if you go like all on an enterprise, you're literally going to lose all the rest and you're going to be very back down there.

16:46By investing still very heavily into the free product and kind of making sure you have the best product, you can actually win the whole space because I think enterprise products had a very long time, a very bad reputation because they were more the tools that kind of were forced on you and you had to use them. But I actually think, hey, we really want to have a product that people actually want to use. Again, that's why they bring it an organization. But just by still investing very heavily still in the main product, much more heavy than in just this very enterprise-first features, again, where we have still more resources on the more generic one than on the enterprise-first ones, enables us to be very successful in the long term.

17:23So even though we put more resources on there, do we still focus so many heavily on kind of making the product literally better for everybody rather than just this one group? I think that is the winning formula because people, like I think in the past, especially at the AI, it feels like there is so much more choice and having the tool that actually people want to use when there is so many other ones out there is I think the winning strategy rather than just kind of really going all in enterprise. which I think probably sets you up for a more secure win and kind of making sure that you have to reach a certain size.

18:03But I think it probably kind of limits the kind of opportunity for you because the opportunity is being really kind of this default tool that literally everybody's using to build anything from automations to the most complex AI agents out there.

18:18Jan Oberhauser:Yeah, and I guess casting a wider net enables you to learn a lot more from a much wider group of users. I always want to ask about how your role has changed. You know, the first three or four years of the history of NA10 has been very different to the last couple of years. So, you know, the first three or four years from the outside looking at it, it's like, you know, building, building, building, trying to get something that really sticks. And then you have that breakout moment where you kind of use that strategic pivot. It still took a bit of time, but there was an inflection point. And then, you know, in the last couple of years, it's just absolutely exploded.

18:50Jan Oberhauser:the valuation has you know gone to five billion dollars revenue over 100 million euros company i think now a couple hundred people um so i want to ask how have you found that transition as a founder ceo and how is your role changed from those first few years where you're just like building trying to trying to build something that sticks to the last couple of years where you're sort of i imagine just trying to like manage the growth sure yeah it definitely changed a lot and for getting you I'm a solo father I'm a solo father I'm a solo father I'm a solo father I'm a solo father to do everything I guess in some some things I did better some I did worse and as a once I got funding I kind of could get the first people in to kind of really compliment my capabilities a lot and we definitely saw that making a very big difference so it means like there are certain things I gave up very fast and I really want to give up and some things were obviously harder for me because again I'm a developer at heart.

19:48I love to be building. It's also quite interesting that to some things I got back again. But to answer your question, like in the beginning, it was all myself. Then I kind of read more and more people on and kind of gave away more and more things from, hey, writing literally all of the code to having a lot of people writing code, just reviewing it. So at some point just merging the PRs to literally kind of being from the day-to-day development side quite removed obviously it's always very close to the product side of things because that's actually not just a thing I actually enjoy and I think I'm good in but I think it's also that's very important for NNN then over time what definitely changes like from doing the actual work to actually having more meetings and having people doing the actual work and I think that was quite strange for me to kind of sit in the most day in meetings, most of the time in meetings.

20:48But what I also realized over the years, especially in the last one, is like kind of it's super important to kind of stay as close as possible what's happening out there in both the AI space, but also kind of how people actually using the tools. And I think in between, especially when we had this explosive growth that you talked about i think i got too far removed and i always like i i read a little bit about those tools but i was not in there deep enough so what i'm doing now right now is literally like i i block off normally my whole fridays just to really have time to kind of see what's going on in the space use those tools and actually kind of build again myself and i kind of right now i'm i'm working also on a project related on NNN, around NNN, to kind of think that could be an interesting addition moving forward as well.

21:45I think that's, again, very important for me to just be able to, like, why did NNN become successful in the first place? Because I built a product that I wanted to use that I think really existed. I think if I get too far removed from it, like, I lose that. and I think that and if I lose that I think part and it's part of it and it's losing it as well and that's why I think it's very important to kind of really spend this time on on the product on AI and kind of really building I think I probably realized it too late again I'm doing it now but in this in between phase I definitely did it way too little and I think it kind of it's also hard to get back into it again because this AI space is moving so fast in the past because we can be out of touch for it for a few months is kind of with this was currently going on because the space didn't move that that crazy fast but with the eye if you kind of fall behind too much it's

22:41Jan Oberhauser:really hard to kind of catch up on it again anything you can share about what you are seeing so when you embed yourself in the communities on a friday and you're seeing the different products you're seeing how people are using these tools what is it what are you taking away from it have you've seen the ecosystem change any predictions for the future what I'm seeing is like I can definitely see that everybody wants to use the tools and I think now nobody kind of wonders about the that there's a real opportunity there and it's something because it's happening but at same time what I'm still seeing is people are struggling to kind of really using it efficiently I think there is from anything from the products that I think are still built probably the wrong way to kind of use the good enough let's take the internet um like the internet appeared and everything was super hyped um but if you think about how long it took till we actually kind of ended up where we are right now that they kind of really kind of we had the right frame if we had something like Ajax that you kind of use it in real time and found like a fun fun kind of made sense for me from a technical perspective but also kind of what actually use cases should exist in internet some of them burned very fast and didn't make any sense and other ones are kind of most exciting ones took literally years to kind of really develop and I think that is what what I feel like when I look into AI where people kind of try to stick it put AI on literally everything but at the same time not having enough understanding yet to kind of really get the most use out of it.

24:20And that's why you get things like token maxing where people just think, hey, more AI is probably better rather than actually kind of thinking about like, is more AI really better? Or kind of should I maybe get rid of it in some parts totally? Or should I use it in some parts more extremely? I think that is just something I'm thinking about more and more. how can we really ensure AI gets used in the right way and how can we empower our community to really get empowered to actually do that and give them more guidelines. So for example, we have an internal AI and automation team that's not just, the idea is to kind of transform whole and transform the whole organization because we set this internal goal to reach a billion users with less than a thousand employees because we say, hey, our users come to us to help them transform the organization and we can only help them to transform the organization if we actually transform the NNN as well and kind of really be ahead of the rest to kind of really empower this other organization to kind of reach its step as well.

25:22So kind of just so means we build an internal team up there where it's again less about building it's more about empowering people in the organization and then they kind of share this learnings with our community as well and say hey this worked, that didn't work. And again, why we actually realized this doesn't work. So kind of, but it kind of creates this learnings and kind of then use this learnings and kind of promote them externally as well. Because in the end, the whole idea about editing is about empowerment. I think again, now it's about empowering the people to use AI in the kind of right way.

25:54Jan Oberhauser:And how do you empower your own employees given this token maxing, whatever, like how do you think about it as a leader? In the end, it's like, I think there's probably multiple things from anything like just making sure that they have like it's easy to say use ai more but um or kind of use ai which i think a lot of people are doing but again i think you want to focus less on the kind of the input which is kind of how many tokens did you actually burn it's more like what really did get out of it you also want to ensure they actually have the kind of the the amount of time that actually it requires to think about it and kind of really build up those solutions or kind of do internal sharing or having like multiple sessions like for example our finance team legal and finance they had an in-person event here in Berlin but it also brought like external people into kind of really make them to rethink how could you for example use cloud code also the finance org it's like we kind of really want to expose people to as many tools as possible and kind of really ensure that they kind of think differently but honestly i think there's those i still don't think we do an amazing job there to be honest like we're also learning as well i think it's so much easier if you say hey this people figure it out and and we do the same thing but i think like in this again in the i world right now nobody seems like figuring it out yet and you just have to be able willing to experiment and also to fail because i think that's the the other important piece of people you the last thing is you want to kind of punish people if something went off because they kind of they burned a lot of tokens again it can happen this is one thing but also kind of hey we invest a lot of time and resources there and it didn't work out um i think that this is other important piece and just say hey we want to experiment we want to try failure as part of it and then again it's kind of sharing this kind of learnings hey this didn't work because because of that and think that's maybe especially internally could still get a lot better in kind of creating more insights and kind of sharing them with other ones as well just to make sure that the same mistakes don't get done twice and kind of maybe also see like similarities like why did those things fail because maybe on the surface they look very differently because but underneath they actually may be more or less the same and have kind of some some the common reason behind it.

28:20Jan Oberhauser:I mean you're talking about because of building a culture of experimentation, letting people fail, trying to figure out the right way forward. How does that impact recruitment? Are there certain characteristics or traits, whether it's technical or cultural, that you really screen for during the recruitment process? In the end, like, one thing is the smartest, like, curiosity is, like, just kind of being very willing to kind of really just try out those new things. Like, we definitely screen right now always every candidate, hey, like, do they already use AI heavily? Like, do they kind of try what's really possible?

28:59They also kind of look for literally every candidate. Like, do they kind of, do they use AI because they just feel like they should or they're actually excited about it? Because, like, if the people, there's a lot of people that maybe use AI, but they actually feel more threatened by it or they actually feel like, I do it because I have to, but actually they really say, hey I'm super excited like I tried this yesterday it didn't work but I tried it again today in a different way and it actually did something I think that's great and then apart from that I think like what we generally screen for is like hiring people that are just excited about their role about NNN about what we are doing like having just people that really love their role and kind of are excited about it works us very differently like we are very careful like the last thing we want is that people actually burn out and i think like we are not this kind of how is it 996 culture i think we can people work very hard but they don't work hard because we tell them to work hard like they work hard is because they're actually excited about what they're doing and kind of really the the love and being able to empower other people they kind of love and then the role and opportunities this brings i think like this you kind of people still work hard but kind of because it's not just a role, it's actually something that kind of drives them forward, they kind of realize, they kind of learn.

30:22I think that is how you ensure that the people, again, stay long-term, they don't burn out, but especially kind of they're very happy and excited about themselves because, like I mentioned before, like in this AI world, everybody has the same models, everything, they have the same tools, but again, the people is the thing that really makes an org special and make it stand out and by just burning through people like people very often think the feel right now that you can't just burn out people like nothing because they're just more out there and with AI you need less anyway and I agree like you want to build a very efficient org so you maybe need less people but I totally disagree that you can burn people out because like that is not just from a human perspective horrible but also like not even from a comedy perspective like the best people you want to keep they have all the context they kind of they live your culture like you cannot burn them out like they're very often almost irreplaceable obviously at some point they may leave they cannot avoid that but you obviously want to keep the people as long as possible in your org and I think you achieve that only by by thinking people first there and not and not hey and seeing them as this one replaceable thing that you can just get another one person in by tomorrow

31:37Jan Oberhauser:it's a really interesting point that you make because you're sort of you're saying you don't really agree and you kind of push back on the 996 mentality and the kind of culture that was sort of like infecting from the US but I guess your approach is almost like have a product first and a people first and a mission first culture where people want to work hard but they also they also have that space to take the breaks that they need how you know I guess like if I was a founder or a CEO watching this I would be thinking to myself how can I instill that culture where people want to work hard but have the freedom to take the time off and to rest how do you think you've built that i think like that the very first person i had to let go i didn't let go because the person was doing a bad job i let him go because the person was not as excited as the rest of the people we had we were like a team of five people then and everybody was just saying hey we could do this with anything we could do this and like they were super excited about everything that all the possibilities and the person wasn't um and i think like we from the very beginning just got people like the right kind of people in and then i guess other pieces and just like we are the last we're the last ones that kind of control anyone it's like when people if people work start to work at eight and or people start to work at 12 or have a break from three to five like like we don't care like because like some everybody works differently some people were better in the morning some people better at night like like if you had a while like there was this thing is like do you want to write messages at 10 p.m at night and and for a while like i i thought hey no actually you don't because you want you don't to set the precedence um that the people work they're very hard actually i was more the person saying hey please stop working like have a life spend a bit of time and family and i think generally I think that's still what I want.

33:35But at the same time, by making that assumption, also means that people, I talk with a few employees, they actually say, hey, I took off again three to five because that's when I get my children and I spend some time with them. And then after they embed, I then work again at 10. It's like, we see more like, hey, you can send a message whenever you want, but we don't expect you to kind of work at 10 at night. We don't expect you to answer then. So we just say, hey, we hire a lot of adults. all of them can work and kind of choose that by themselves but we don't force anybody in one specific way of working obviously if they're company meetings we expect people to be participating there kind of making their work somehow but we are not the people that kind of forces anybody to kind of work very hard or kind of do things we don't think are right like one of our company values is do the right thing even when it's hard so I think we have a lot of people that again try to do the right things we never I think nobody would work to less or would force anybody to do anything bad they don't think is right I think like I think if you if you think about culture very early on and we did very early on like I was part of the Sequoia program when it was literally just myself and I said some complete values then and then kind of we did the values again probably a year after the first people started maybe around 15 people and we just we did it again just a few months ago i think that is something you want to do you want to think about this this culture piece early on you want to see you want to think about how does it evolve as the company scales and thinking about what is actually important for the kind of organization you want to build especially also for the kind of scale you want to reach and i think in our case i think it worked out very well again if it's going to work out in the long term it enables it i really hope it does but i think um um there's obviously still so much potential in in in and but also the world is moving very fast and i think by us thinking people first i think that is sets us up much more for success than working 15 hours a day like i talked with one ceo a while ago what he said is like the 10 to 12 hour like at a company doesn't make a big difference for the company but it makes a big difference for your personal life and I think that's a very important thing to think about is like you can work yourself to death but again does it actually kind of set you and the company up for a long time for success probably not because if the partner leaves them if they're estranged to their children if they don't have any friends like what kind of a good employee will you have there they're gonna burn out they're gonna leave they're gonna be unhappy like that's not in the interest of the company how have you found that trying to find that

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36:26Jan Oberhauser:balance yourself you know as a as a founder ceo as a father you know trying to build this generational company trying to build this people first culture while scaling to hundreds of employees hundreds of millions of revenue how have you found balancing it all it's definitely not easy but i i like for example like i i work every day hard but again like i work in the morning I work in the office in the afternoon I go home and then have the calls from there and then in between I can say hello to my children and once I'm done I can directly play with them and then again normally I probably try to stop working at 7 7 30 and then at least have one and a half hours I can play with them every evening and the weekends it's the same I kind of try to prioritize them and then many then do work when they do something else where they don't want or need me and kind of spend time with them the rest the same I've probably was very good I'm always a little bit on my phone and kind of checking in and reading things what's going on there and like but I also try to kind of minimize it more and more I just like I agree it's not easy and I can definitely still improve but at least I try to get better there again because especially also like i think i guess when you think about this like what would be worse for n at n would it be worse is if i if i do a little bit less work or if actually burn out and and are gone for months i think that's again right again i try to optimize more for the long term this with what we generally do it n at n it's like we we are in this very lucky position like we we are profitable right now like we have all the CBC money still in the bank we can't think by long time we don't have to kind of think about like what gives us the right numbers to kind of raise the next series in in a few months or next year we can think what does set us up for success in the next years to come and I think that's also how I think how I want to optimize my time for and again again it would be very different if you if you would be running out of cash in in five months and um because then And I had no choice and I would have to do it because, again, there's a lot of responsibilities for all of those people that use the product and the inside of the organization and our community.

38:46But in the system, I try to optimize for the long term. And I think that is the right long term thing. Better work a few hours less a day rather than kind of working more now than being totally gone potentially in half a year because I'm burned out. And again, it's the same for literally everybody in the organization.

39:03Jan Oberhauser:Yeah, it's really interesting. I guess it's a difference in approach you can take when you're very, very early stage and you are sort of counting down the sort of the days until you run out of cash versus the stage that you're at now where you, yeah, you can think five or 10 years ahead because you don't need, you know, you're not fighting for the money in the same way that you probably once were. Especially because also like the difference, like in the beginning, you just started doing it. And now like I started the code, code 2018. It's like now quite a few years. In the beginning, I literally worked every weekend, every public holiday.

39:36I worked to one at midnight, literally every day. And again, you can do that for a while. But again, I'm also getting older. I have a family now. You cannot keep on doing that. You're going to burn out. There's no way around it.

39:48Jan Oberhauser:Yeah. I want to also ask about some of your views on Europe. Now, I read that you turned down YC because they were quite a Delaware entity. I also read that an investor was trying to get you to do a Delaware flip. Why does Remain Incorporated in Europe, why is that important to you? When I started and it ended, it was very sad to see what kind of companies already exist in Europe and the scale they reach compared to the US companies. And especially if you look at even a lot of the successful US companies, they're actually started by Europeans. like a lot of them and which made me very sad um because you just realized we have the talent but for some reason do all of them believe they're going to be more successful in the us and i think the us definitely makes it partly easier and i think again they have a big market already you have a lot of people um there and there's a lot of stuff that makes it easier there but i also thought like you're not going to change it by doing the same thing the other companies it is like again if i start and then in the us there's going to put be another us company and then the next generation will do the same thing because also the i at the current generation do the same thing so if i want something to change i have to do it differently i have to i think the only way to kind of really get people to start companies in europe if they actually realize they can build a successful company from europe because else all they say hey i want to be a successful company the only thing i can be doing is go to the us and that's why i thought hey I do that very differently and again it definitely made it not always easier but I think like already I hear it now when I talk to people say hey like it's so nice to see like you're a German slash European company you did it here and it's actually working which kind of tells them hey actually don't have to go to the US to actually do it I can do it here as well I think the more successful you become I think hopefully that the bigger impact it will have for literally the whole ecosystem here.

41:43Jan Oberhauser:100 % and you were very early you know a lot of founders now want to build from to prove that it can be done. There's this sort of sense of European patriotism. What I think is also interesting is that you've also said you want to ultimately list in Germany, which is, you know, at the moment, we're seeing a lot more founders stay here, but still, you know, it feels like the US capital markets are the only capital markets that you can really list on. Do you think you could, you know, if N810 were ready, could you list in Germany today? Or do we need some sort of structural changes that would enable companies like N810 or others to eventually list there?

42:15I guess I could list NNN because NNN wouldn't be ready for a listing yet

42:20Jan Oberhauser:let's take the German if Europe if Europe is ready for that I think I guess it's ready the question starts how successful would it be because the biggest difference is probably the kind of amount of available capital and I think that is probably the problem I see most is like in the US you have so much capital like how people already invest privately how the government invest the money like it all goes into these companies and kind of supports them but again let's just take for example the retirement system in Germany like literally the money goes an employee pays it and then the retired person gets it like the money works for no single second and again it has good historical reasons why it is that way in Germany but I think it has to change more and more to actually get people to invest more money in the public markets again from smaller ones to larger ones to the to the to the large and to the to the governments to kind of really make sure the capital is available there and I think that is probably one of the biggest problems we have right now yeah and you've raised money from both amazing American investors, amazing European investors.

43:40Jan Oberhauser:What's the experience been like raising from both? I invested, I got money from both investors but honestly like that's actually one of the things that I think I failed the most. I got actually most money from US investors for the simple reason that after I launched NNN like I got a lot of emails from a lot of investors. I think there 80 % US investors, maybe 20 % UK investors. And I didn't, for example, didn't even hear from a German investor at that point in time. I think they only reached out after I got the temperature from Sequoia. Then I got a lot of interest from European investors as well.

44:21I think, but again, it was 2019, end of 2019. So I think it changed now a lot. But it means that's how the situation was back then when I started NNN. Because again, what the US investors saw was a lot of traction and like people really liked the project and started and everything and i guess what european investors saw hey this this random guy who never kind of he comes from a very different space and probably doesn't know what he's doing and i don't know what and that's why it didn't seem interesting for them i think that was it that's why we actually ended up with a lot of us investors because it was the same also for other rounds where we can get again we didn't want to raise the series A, but we got a very interesting offer.

45:01So we did. I think like they're much more aggressive, these US investors versus the European investors. And also we saw also for later rounds, we just saw very different term sheets coming in from US investors, which again, more aggressive, very friendly terms versus European investors where they kind of, for example, like some US investors, they kind of, but I kind of, again, just a stupid example, But I think just, again, terms-wise, again, US investors say, hey, Jan, here you have additional shares and you vest them over the years versus European investors say, hey, we take away 75 % of your shares, you can re-vest them.

45:41Because I thought it's quite, I think this just showed very clearly like how different they approach it. Again, to be clear, I didn't take any of the offers where I get additional shares because I didn't care about it. But I think I could also have lived with the re-vesting as well. But at the same time, it just felt very, it just showed me very clearly, like, how different do you think? One said, hey, we actually wanted to stay, we give you more, in the, would have taken a party for me because I still have ownership, versus, hey, like, that was quite interesting. It was literally, like, the term sheets versus US investors, quite simple.

46:13And European investors, hey, probably three pages long with very detailed things about every edge case and things that were just generally very bad. I think it's just very much more risk adverse. And I think the S &M investors think more long term and the European investors very often think they're more short term. How can I also kind of ensure that I raise my next round, my next fund now or anything like that.

46:40Jan Oberhauser:Yeah, so it sounds like a complete founder focus from the US versus a lot more, I don't know, structural governance focus from Europeans. Of course, we're running out of time. I wanted to ask some quickfire questions if that's okay. You seem to be a very product-focused founder and CEO from the early days all the way to now. Is there one guiding principle of product management that you live and die by? Guiding principle? I guess customer user first was the one that comes to mind. That's how I started. Again, I was my first user and I wanted a great product for myself. And I think that worked out very well.

47:19I think if you stay very focused on providing a great product for everybody, I think we're going to be successful.

47:26Jan Oberhauser:Got it. And then when you look at the future of N8N, what is the number one thing that you're most excited about? I guess it's also maybe recency. Two things like I think just the general opportunity is huge, again, especially what can be done with N8N. They can be started, like our mission was defined to give everybody who's a computer tech and superpowers. it was like always about empowering people and kind of lowering the bar and people always pointed out very corrigly that obviously NN wasn't the most simple solution to use again because we we knew it's going to take us some time to kind of make the product simpler to use and one and a half weeks ago we launched our AI assistant which kind of combines to actually kind of finally kind of lowers the bar enough kind of brings the advantage together of something like the cloud code and NN so like you get the simplicity of building you just describe what where they get built but the second advantages of n at n because you can actually understand what actually did get built you can audit it you can scale it you can run it on our platform you can have audit logs and you can you can actually run it it's secure like we literally pay people to kind of find security issues inside of n at n versus again a wide quality solution i think that is exciting very much our current ai assistant launch there right really exciting second last question where do you think europe is really strong i guess uh obviously the models we have it because we're kind of failing there um i think we are very strong it's kind of actually kind of using bringing together to actually provide real value in roi i think this us is very good and kind of decide things as kind of here's a nice mvp but i think be very good in kind of actually kind of providing the value for users again like thinking at end is like our users see actually ROI they're not just using it for an MVP they actually use this in business critical use cases for their organizations and again very often maybe it's less shiny and less exciting but kind of creating value I think Europe probably thinks things more around that I think you're doing a quite good job there that's great to hear one One final question, if you could change one thing within Europe, whether it's cultural or legal investment, whatever it would be, if you could change one thing, what would it be?

49:44One thing that kind of holds us back a lot is kind of how fast we can hire. Because right now we are expanding in the US as well, we opened our Boston office and we hire people and they can start after two weeks. We kind of build up the team incredibly fast. in Europe I hire somebody it takes me some time to find them and then I have to wait another three months very often that the person can start which means like it slows you down a lot and like obviously compounds like a lot as well to kind of really how fast you can build up your team here so I think if there would be something around like how fast actually people can leave their current role again I'm talking about the letting letting them go if they don't work out and talking about how fast can they actually join a new organization and actually help them to be successful, that would be actually very impactful for us.

50:37Jan Oberhauser:Yeah, it makes a lot of sense. I've seen Matt Miller say similar things around just the whole employment legislation. Well, look, yeah, thank you so much for joining me. It's been absolutely phenomenal to chat. I love what you're doing. I love how bullish you are on Europe and what a strong advocate you are for building and scaling from here. It's amazing to see. So yeah, I look forward to the rest of your journey and let me know if I can ever do anything to help. Cool. thank you very much. You're doing a lot already for the UV ecosystem, so appreciate that and take care. See you. Bye.

From the publisher

n8n is a workflow automation platform that frees employees from repetitive, boring tasks. SAP recently made a strategic investment in the company, valuing it at €5.2bn, more than double what it was worth seven months ago.


Jan Oberhauser is Founder and CEO of n8n. He believes the real value isn't the time saved, but the chance to give employees more meaningful work instead of repetitive tasks.


The Scaling Europe show is presented by Deel. Check them out here: https://get.deel.com/ruynb7o4lfjk


Sponsors:


Chargebee: https://www.chargebee.com/events/beelieve/london/2026SurrealDB: https://surrealdb.com/


Airwallex: https://www.airwallex.com/uk?utm_source=other&utm_medium=partner_referral&utm_campaign=v01_emea_multi_ib_dg_prtmk_mofu_scalingeurope


Lovable: https://lovable.dev/


Timestamps:


0:00 - Introduction

0:41 - n8n's €5.2bn strategic investment from SAP

2:41 - How valuable the SAP partnership could be

4:04 - What drove the valuation jump in seven months

5:03 - The real value customers get from n8n

11:38 - Balancing community users with enterprise customers

14:23 - How n8n's community has evolved

18:19 - How Jan's role has changed as CEO

22:44 - What Jan is seeing across the AI ecosystem

28:20 - What n8n looks for when hiring

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