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Skift Daily Briefing

23 Sep 2026 · 3m · 2 chapters

Episode artwork

Airbnb and Vrbo Are Betting Big on Sponsored Listings. AI Agents Don't Care.

In short

Online travel brands are expanding sponsored listings and shifting creator marketing and measurement. Airbnb and Vrbo/Expedia are betting on paid placement in search, while IHG and Hyatt are changing how they work with creators and how they attribute results.

Guest backgrounds

Brian Chesky (Airbnb CEO). Connor Smith (IHG; protected identities of 7,000+ hotels for 10+ years; now works with ~100 creators). Lori Blair (Hyatt global marketing and loyalty). Diana Lucas (Meta; creator/marketing measurement). Also referenced: Spear Street’s Instinct and Meta’s Muse AI booking agents.

Key claims

Sponsored listings can drive ~40% booking growth in Expedia pilots; Chesky calls it a “straight shot” to $100B incremental revenue. Instinct says sponsored placement isn’t used in its picks. IHG moves from signing creators per campaign to a standing collective (~100). Hyatt says tight control makes content feel inauthentic. Meta and Hyatt emphasize incrementality/return over the full purchase cycle.

Notable examples

Expedia sponsored listings pilot; IHG creator collective; Hyatt’s shift away from talking points; Meta’s critique of click-based attribution.

Written by AI. May contain mistakes.

Chapters

0:29

Sponsored Listings in Online Travel

Discussion on how Airbnb and Vrbo are implementing sponsored listings and their implications.

“Expedia's Verbo just launched sponsored listings, where hosts bid for premium spots in search.”
1:19

Creator Collaboration and Measurement

Exploring IHG and Hyatt's new approaches to working with creators and measuring impact.

“IHG's Connor Smith has spent more than a decade protecting the identity of over 7 ,000 hotels.”
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Transcript

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0:09Up ahead, Vrbo and Airbnb bet on sponsored listings, IHG and Hyatt hand creators the keys, and how travel brands approach measuring creator content. Welcome back to the SCIFT Daily Briefing. It's Wednesday, September 23rd. I'm Bailey Schulz, SCIFT's global tourism reporter. Let's get into it. First up, online travel is going all in on paid placement. AI booking agents may not care. Expedia's Verbo just launched sponsored listings, where hosts bid for premium spots in search. Expedia says pilot partners averaged roughly 40 % booking growth. Meanwhile, Airbnb CEO Brian Chesky called sponsored listings, quote, a pretty easy straight shot to$100 billion in incremental revenue.

0:53The catch? AI booking agents like Spear Street's Instinct and Meta's Muse. When Skift asked Instinct how sponsored listings affect its picks, it told us, quote, they don't. Placement isn't a signal I use. That's the agent describing itself, and it's early days still. OTAs could still cut deals with agents directly, and ChatGBT is already testing sponsored agents, which means sponsored listings aren't dead yet. Our next two stories come from Skift's Creator Summit in New York. IHG's Connor Smith has spent more than a decade protecting the identity of over 7 ,000 hotels. Now, he's handing pieces of it to creators.

1:29In his words, quote, I really had to let go. IHG now works with a standing collective of about 100 creators instead of signing new ones for every campaign. Lori Blair, who leads Hyatt's global marketing and loyalty, said the old model of tightly managed campaigns and talking points is now irrelevant. Too much control, she said, made the inauthenticity obvious. And finally, if a creator video inspires someone in June and they book in October, who gets the credit? Meta's Diana Lucas said click-based attribution misses most of the impact. Her answer is incrementality, measuring what a campaign actually drove versus what would have happened anyway.

2:07Hyatt's Blair said she tracks return over the full purchase cycle, not just impressions, and the money's moving. Blair said paid social now beats every other channel on incremental return for Hyatt. That's it for your Skiff Daily Briefing. For more, head to skiff.com and sign up for our newsletter at skiff.com backslash daily.

From the publisher

Vrbo and Airbnb go all in on paid placement just as AI booking agents signal they won't factor it in, IHG and Hyatt hand creators the keys and learn to let go of control, and the travel industry grapples with how to measure whether creator content actually drives bookings.

On today's Skift Daily Briefing, Bailey Schulz, Skift's Global Tourism Reporter, breaks down why sponsored listings may be a billion-dollar bet with an AI-shaped hole in it, how IHG and Hyatt rewired their creator strategies around authenticity over control, and why click-based attribution is the wrong way to measure what creator content actually does.

This episode is brought to you by ZS

Articles Referenced:Connect with Bailey SchulzSponsored Listings Are Spreading Across Online Travel — Just as AI Agents Threaten to Ignore ThemHow Travel Brands Learned to Stop Worrying and Trust CreatorsHow Travel Brands Measure Content Creator Lift

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