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Skift Daily Briefing

29 Oct 2026 · 5m · 3 chapters

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Hilton Wants to Be Valued Like a Tech Company

In short

Skift Daily Briefing (Oct 29) on three travel-industry moves: Hilton’s push for tech-style valuation, Agoda’s integration with Meta’s AI agent Muse, and Waymo’s effort to become routine for business travel via expense automation.

Guests

No named guests; host is Tasmin Lockwood.

Key claims

Hilton says its rebuilt tech stack can connect to emerging travel AI agents faster than rivals, cutting distribution costs; Agoda’s booking is now possible inside Muse, but payment terms are unclear; Waymo aims to drive corporate adoption by making receipts automatic through Ramp.

Notable examples

Hilton hiring CTO Jeff Morse (ex-Uber), Nasdaq listing, Navan integration; Muse connector with Agoda (Singapore/Japan) and partners (Kluk, Trip.com, Singapore Airlines); Waymo + Ramp card receipt flow; Waymo spending on Ramp up 173% YoY.

Written by AI. May contain mistakes.

Chapters

0:23

Hilton's Tech Ambitions

Hilton aims to be valued like a tech company with strategic moves.

“First up, Hilton is pitching itself as a tech company and it's making moves to back that up.”
1:41

Agoda's Integration with Muse

Agoda becomes bookable through Meta's AI agent, raising questions on costs.

“Agoda is now bookable through Muse, Meta's personal AI agent in Singapore and Japan.”
2:36

Waymo's Business Integration

Waymo partners with Ramp to streamline expense reporting for corporate travel.

“and the fight over who gets paid is just getting started.”
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Transcript

Automatic transcript. May contain errors.

0:10Hilton wants to be valued like a tech company, Agoda just plugged into Meta's AI agent,

0:16Tasmin Lockwood: and Waymo is coming for your expense report. I'm Tasmin Lockwood, it's Thursday, October 29th, and this is the Skift Daily Briefing. First up, Hilton is pitching itself as a tech company and it's making moves to back that up. In the past month, Hilton hired a new chief technology officer, Jeff Morse, who ran a 2 ,500 person engineering organization at Uber. It's moving its stock listing to the Nasdaq. And on this week's earnings call, CEO Chris Nassetta said Hilton is working with each and every one of the AI agents emerging in travel. But being everywhere isn't the real point. Connecting directly is.

0:59Tasmin Lockwood: Nasata says Hilton's rebuilt tech stack lets it plug into AI agents faster than its rivals can. It's already done that with corporate booking platform Navan, skipping the traditional distribution middlemen. And with roughly 25 % of quality US hotel supply, Hilton has real leverage. The promise is cheaper distribution that eventually flows back to hotel owners. And Hilton just had its biggest quarter of organic openings ever, 27 ,000 rooms across more than 180 hotels. So Hilton wants a tech valuation, but owners will judge it by one thing, whether lower distribution costs actually show up on their bills.

1:40Tasmin Lockwood: Next, speaking of AI agents, Agoda is now bookable through Muse, Meta's personal AI agent in Singapore and Japan. A new connector links Agoda's own AI assistant to Muse. Users can discover destinations, bookstays and manage itineraries without leaving the agent. It went live yesterday alongside Muse's Singapore launch with Kluk, Trip.com and Singapore Airlines also on board. Kluk already announced a Muse partnership for Japan last week. Expedia joined Muse in the US a month ago. But nobody's answering one question. Who pays? Neither Agoda nor Meta disclosed the terms, and Mark Zuckerberg told analysts last week that Meta could take a cut of the value Muse helps create.

2:28Tasmin Lockwood: Hotels are already paying OTA commissions. A Meta fee could mean a new toll on top of that. The takeaway? AI agents are becoming a real booking channel, and the fight over who gets paid is just getting started. Finally, Waymo wants to become routine business travel. Waymo has picked Ramp, the corporate card and spend platform, as the first integration for Waymo for business. If you pay for a ride with a Ramp card, the receipt flows straight into Ramp, already matched to the charge. No more hunting for receipts. More than 7 ,000 businesses use Ramp and Waymo spending on Ramp cards grew 173 % year over year on the third quarter.

3:13Tasmin Lockwood: Airports are central to the pitch. Waymo now serves six, including San Francisco, Phoenix and Las Vegas. Still, Waymo is playing catch up. Uber for Business already connects with more than a dozen expense platforms, including Concur, Navant and Brex. The bottom line? Corporate travel adoption follows the back office. Make a ride easy to expense and it stops being a novelty and starts being a habit. That's your skip daily briefing. For more travel industry news, head to skiff.com and subscribe at skiff.com forward slash daily.

From the publisher

Hilton Wants to Be Valued Like a Tech Company

Hilton hires an Uber engineering leader, moves to the Nasdaq, and pitches itself as a tech company plugged directly into AI agents, Agoda becomes bookable through Meta’s Muse in Singapore and Japan while nobody says who pays, and Waymo picks Ramp for its first business travel expense integration.

On today’s Skift Daily Briefing, Tasmin Lockwood, Skift’s Climate and Experiences Reporter, breaks down why hotel owners will judge Hilton’s tech pitch by whether lower distribution costs show up on their bills, why the fight over who pays for AI agent bookings is just getting started, and why corporate travel adoption of robotaxis follows the back office.

This episode is brought to you by ZS

Articles Referenced:Connect with Tasmin LockwoodA New CTO, a Nasdaq Move, and AI Agents: Hilton Makes Its Tech PitchAgoda Plugs Into Meta’s Muse in Singapore and JapanWaymo Picks Ramp for Its First Business Travel Expense Integration — Exclusive

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