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Podcast Episode Summary: Squiggly Careers Live: How You Can Keep Learning at Work (Even When It Feels Hard)
Episode Overview In this live episode of the Squiggly Careers podcast, hosts Sarah Ellis and Helen Tupper discuss the challenges of career growth, particularly focusing on learning during uncomfortable and uncertain moments. They introduce the concept of "shell shedding" based on their new book *Learn Like a Lobster*, emphasizing the vulnerability required to transition through difficult experiences and emerge stronger.
Key Themes and Concepts
- Shell Shedding:
- Borrowed from the growth of lobsters, this metaphor highlights the necessity of shedding old identities and roles to allow for personal and professional growth.
- The episode emphasizes that discomfort is often a prerequisite for growth, encouraging listeners to embrace vulnerability.
- Learning from Hard Moments:
- The hosts discuss how setbacks can serve as valuable learning experiences.
- It is crucial to recognize these moments for what they are: opportunities for growth rather than obstacles to overcome.
- Growth Mindset:
- The importance of staying curious and continually seeking learning opportunities, particularly in challenging situations.
- Developing resilience through experiences that initially feel uncomfortable or overwhelming.
Guest Contributions The episode features insightful discussions with three guests who share their personal "shell shedding" stories:
- Maya Raichoora:
- A mental fitness and visualization expert, Maya shares her journey of overcoming severe illness and the power of visualization in her recovery process.
- She emphasizes the importance of surrendering to difficult situations rather than resisting them, allowing personal growth to emerge.
- Timeyin Akerelethey:
- A co-host of the *Making Money* podcast, Timeyin discusses his experiences with self-doubt and the importance of authenticity in personal development.
- He shares how embracing vulnerability and humor can foster community and connection in both personal and professional contexts.
- Amy Conroy:
- A four-time Paralympian and co-founder of Squad Games, Amy recounts her journey through cancer and disability to find empowerment in sports.
- She underscores the significance of community support, positive mindset, and resilience in overcoming life's challenges.
Key Takeaways
- Embrace Vulnerability: Acknowledge that discomfort is a part of growth. Learning often occurs during challenging times.
- Stay Curious: Continuously seek out opportunities to learn and grow, both personally and professionally.
- Build a Supportive Community: Surround yourself with individuals who inspire you and can provide constructive feedback.
- Practice Resilience: Develop coping strategies to handle setbacks, such as humor and reflection, to better navigate hard moments.
- Take Action: Don’t wait for the perfect moment to pursue goals—act, learn from mistakes, and adjust as necessary.
Interactive Moments The live aspect of the episode included audience engagement, with interactive discussions and Q&A sessions, emphasizing the collaborative nature of learning and sharing experiences.
Conclusion The episode wrapped up with a reminder to listeners about the ongoing journey of personal development and the importance of learning from every experience, especially those that challenge us. The hosts encourage continued exploration of the themes presented in their new book, *Learn Like a Lobster*, as tools for navigating the complexities of squiggly careers.
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For further tips, tools, and inspiration on managing your career, consider subscribing to the *Squiggly Careers in Action* newsletter or exploring the resources available on their website.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOReflecting on Shell-Shedding Moments
0:45 to 2:52
Hosts share personal experiences and the importance of learning through difficult career moments.
“We'd done 500 episodes and we were starting to think about, are we still useful?”
The Lobster Metaphor for Growth
2:52 to 5:29
Hosts introduce the lobster as a metaphor for continuous growth and learning in hard times.
“So the way that lobsters grow is they shed their hard outer shells and then they kind of emerge vulnerable and jelly-like, but then that's how they grow back a new shell, even bigger, better and stronger.”
Learning in Hard Moments
5:29 to 7:31
Discussion on the significance of learning during challenging career times and how to approach them.
“How do we lead our own learning so that our development isn't dependent on lots of things out of our control?”
Introducing the First Guest
7:31 to 7:58
Hosts transition to the first guest, Maya Ritura, and her expertise in visualization.
Maya's Journey and Visualization Insights
7:58 to 12:35
Maya shares her story of overcoming illness and the power of visualization in personal growth.
The Impact of Visualization on Growth
12:35 to 14:02
Maya discusses how visualization can help in overcoming challenges and achieving goals.
The Pain of Shell-Shedding
14:02 to 14:54
Explore the emotional challenges of personal transformation.
Visualization as Shell-Shedding
14:54 to 16:06
Learn how visualization helps in overcoming emotional barriers.
Embracing Discomfort for Growth
16:06 to 20:46
Understand the importance of seeking discomfort for personal and professional development.
“cellular level you are shedding the old stuff that's there and building stronger roads which is why I love I love this concept.”
The Butterfly and the Cocoon
20:46 to 21:44
Discover the metaphor of the butterfly to illustrate growth through struggle.
Show all 27 chapters
Facing Financial Fears
21:44 to 22:58
Discuss the role of financial knowledge and honesty in shedding one's shell.
Authenticity Over Expertise
22:58 to 25:38
Learn the value of being authentic rather than pretending to be an expert.
Strategies for Managing Stress
25:38 to 28:00
Explore practical tips to manage stress and improve performance.
The Importance of Constructive Feedback
28:00 to 29:59
Learn how to effectively seek and utilize feedback for personal growth.
“And everyone would be like, you were great.”
Creating a Supportive Environment
30:00 to 31:39
Discover how having the right people around you can enhance your experiences.
“It's always good to listen to professional people.”
Preparing for Tough Moments
31:40 to 34:59
Find out strategies to prepare yourself for challenging situations and mistakes.
“And hopefully it's been delivered kind of brilliantly.”
Embracing Self-Reflection
35:00 to 38:00
Understand the value of reviewing your work to improve performance over time.
“And then at least you might make other mistakes, but you won't make those same mistakes again.”
Making Learning a Habit
38:01 to 40:00
Learn how to integrate learning into your routine for continuous improvement.
“hate myself um and decide that i am as funny as i think i am um after this because i was like i I definitely fall into that trap.”
Amy's Journey and Squad Games
40:51 to 42:04
Explore Amy's personal story and the inception of Squad Games for inclusion.
Facing a Life-Changing Diagnosis
42:04 to 46:18
Learn about the personal journey of overcoming a rare cancer diagnosis and its impact.
“I went back and forth to the doctors and they'd send me away saying it was sports brains, flat feet, growing pains and I just started high school and then started collapsing, so not ideal.”
Finding Strength in Disability Sport
46:18 to 47:26
Discover how wheelchair basketball changed the speaker's perspective on disability.
“I couldn't get in and out of my own house by myself, going back to school.”
The Role of Humor in Tough Times
47:26 to 49:55
Understand how humor and kindness can help navigate through life’s difficulties.
“And he was there at the day that we were doing kind of squad games.”
Optimism and Resilience in Adversity
49:55 to 52:44
Explore strategies for maintaining optimism and resilience when faced with challenges.
“And they have actually proved that actually having a sense of humour, people laughing, even like a bit of levity in those really like tough times.”
Overcoming Personal Barriers
52:44 to 56:07
Learn about the importance of confronting self-doubt and embracing opportunities.
“word noticing quite a few times and I do think noticing is a bit of a career secret skill if you can get good at it you know like noticing the voice in your head is it working for you Is it working against you?”
Overcoming Self-Doubt and Embracing Opportunity
56:07 to 58:20
Learn how to confront personal insecurities and seize opportunities, even when it feels daunting.
“Sometimes it's gone well, sometimes it hasn't.”
Inspiring Advice and Personal Stories
58:21 to 59:56
Discover impactful pieces of advice shared through personal anecdotes about confidence and ambition.
“But something in me, some spark was like, I want to be that.”
Authenticity and Pursuing Your Own Path
59:57 to 1:02:06
Explore the importance of authenticity and the courage to pursue your unique career path despite societal expectations.
“And then he did it while he was doing his job.”
Transcript
Automatic transcript. May contain errors.0:00Timeyin Akerelethey:Hi, I'm Helen and I'm Sarah and this is a very special episode of the Squiggly Careers podcast.
0:06Sarah Ellis:Tonight you're going to hear us talking to three guests who are going to share their shell-shedding stories with you and we hope that their insights and what they learned will inspire you to look differently at the hard moments we all experience in our squiggly career.
0:22Timeyin Akerelethey:Thank you all so much for coming. I know it is rainy and miserable outside and I had a panic about two hours ago. I was like, no one's going to come. everyone's going to go home there's just going to be our team sitting on the front row and we're going to have to use ai to put everybody in the seats um so i am very grateful to have real people in the room so just in case um you maybe have been dragged along by a friend on a rainy evening and you're like who are they and what is this why are the lobsters everywhere and so i'm sarah and this is helen and together we host a podcast called squiggly careers so thank you to everybody who listens because I know lots of you will do and just give me a wave if you've been to a live podcast before thank you for coming back and if it is your first time thank you for trusting us that it's going to be worth it also the bar opens when we finish so it ultimately is always going to be worth it and I was actually reflecting on my way here about a shell-shedding moment that Helen and I had about the squiggly careers podcast about six months ago and the decision that we were making might have meant that none of us would have been in the room tonight.
1:29Timeyin Akerelethey:We'd done 500 episodes and we were starting to think about, are we still useful? What's the right thing to do? Do we want to do things differently? And I was saying, you know, maybe it's time to stop. Maybe 500 episodes, you know, we've had a good run. Other people have got brilliant podcasts. We've been useful. Maybe let's pause. Helen had a different perspective. I think we should do twice as many podcasts. I think we should do two every week now I'll let you decide who won the debate but we do now do two podcasts every week more learning for everyone now I like to think the real winner was learning and I do sort of mean that without wanting to cringe too much but I think the reason actually we decided to keep going is that the Squiggly Careers podcast started because Helen and I wanted a reason to be curious and keep learning together.
2:25Timeyin Akerelethey:And 500 episodes ago when it was just Helen and I and my mum famously just listening and messaging me each week saying, oh, good to know that this is happening in your world. Since then, lots more people, 5 million people have now downloaded the podcast. But I think the thing that I hope makes it useful is just Helen and I learning, growing as we go and hopefully sharing that in a way that helps you to do it too and I think all of our work on squiggly careers over the last 10 years that's the thing that we keep coming back to you've just got to keep learning you've got to learn how to learn you've got to stay curious because that is what will help you to navigate the squiggle the ups the downs the good stuff
3:07Sarah Ellis:and the kind of hard moments so tonight we're gonna talk a little bit about lobsters about a specific thing about lobsters i'm hoping that some of you might have done the sprint who sprinted with us who did the ah you're the best um okay so you're already pretty expert in lobsters some people in the room might not be um so we're gonna dive in pun intended i know they're coming they're coming uh to learn like a lobster but for people that might be new to why we're talking about lobsters um we think that to sarah's point it's never been more important to learn at work and we recognize it's really hard to do so to help people look differently at learning we want to create a new role model to really spark conversations and and lobsters are the role model that we want people to look to as a way to inspire them about their growth so three fascinating features of lobsters one they never stop growing they have something called indeterminate growth so we as humans actually get to a point where we start shrinking apart from our nose and ears um the lobster just keeps on keeps on growing and the way that it enables its continual growth In fact, you catch.
4:09Sarah Ellis:Can you catch a microphone? This is ambitious. I mean, I can catch. Can you throw? Thank you. Don't give her too much applause. She's so mean. That was a left-handed catch. Second fascinating feature.
4:21Timeyin Akerelethey:She's so proud. Look, she's so proud. So the way that lobsters grow is they shed their hard outer shells and then they kind of emerge vulnerable and jelly-like, but then that's how they grow back a new shell, even bigger, better and stronger. and I feel like I am living this reality of malting day to day at the moment my eight-year-old son has a praying mantis called Jeffrey Jeff and it turns out praying mantises also malt I have got a malt of a praying mantis at home if anybody is interested but we didn't write a book about that
4:52Sarah Ellis:oh I now have to catch it I'm so proud I'm so proud that could have got that was actually that surprised you right so third fascinating feature is that the the shell that the lobster leaves behind, is actually becomes fuel for its growth. So it doesn't waste it. It's very resourceful. It's got full of calcium. And the lobster just goes repeatedly through this cycle of never ending growth, putting itself in a vulnerable position in order to growth and then using what it's got to grow. And so we think that there's a lot in that that we can take in terms of our learning. How do we never stop learning?
5:27Sarah Ellis:How do we learn in our hard moments? How do we lead our own learning so that our development isn't dependent on lots of things out of our control? So you're going to read loads more about that in the book that you've got but tonight we want to focus on the feature where there is the biggest gap and that is learning in hard moments and we've done quite a lot of research on this and it is it's the bit that people struggle with so that idea of learning when it feels hard and difficult to do we often want to like move on and forget that moment or we perhaps spiral in those situations but learning doesn't often make top of our to-do list in those moments and that is a shame because it is where we're going to learn and grow the most so tonight we want to inspire you um with how we can do that with our guests so who here has had a shell
6:14Timeyin Akerelethey:shedding moment in their squiggly career so far redundancies difficult manager hopefully not sitting next to you uh tricky organizational changes shell shedding moments everybody yeah anyone had one razor claw razor claw pincers we'll all be doing that by the end of the night so the thing that I think that we all have in common is that shell shedding moments are just part of our squiggly careers they are inevitable but we sort of have a choice you can sort of wait for them to come your way and hope for the best and like hope you find your way through them or I think you can sort of know that they're coming and think about well how can I create rather than wait how can I look for the learning in those moments because we do have notoriously bad memories.
7:00Timeyin Akerelethey:So if you kind of wait for the hard moment to be over, and then you sort of try and look back, you often lose lots of the learning. You might remember the kind of really hard moment, the really hard days. But if you can sort of learn in those moments, in a way that is easy and realistic, you can then take that learning with you. You improve your decision making, your judgment. And I often think you get remembered for how you sort of respond to those shell-shedding moments not the fact that necessarily they happen in the first place because I think everybody recognizes we all fail we all make mistakes hard things come our come our way it's sort of like how we show up in those moments that matters so we've got three guests
7:41Sarah Ellis:we're going to talk to them one at a time to talk about some of their shell-shedding stories and share some of the learning to inspire you there are going to be a few interactive moments just heads up they're coming and then we've got a little bit of time for Q &A at the end so I think we should get started with our first guest so we're gonna say bye to Sarah okay here you go and I am going to welcome our first guest of the stage Maya Ritura who is going to talk to us a little bit about the power of visualization so Maya welcome welcome to the stage
8:13Sarah Ellis:I'll give you a microphone and a lobster yes if you go there well you can he can sit or she can sit there for you um I wasn't going to say this but I feel like it's Maya's birthday today thank you for I know just a little bit just a little uh so thank you very much for very much for being here uh so just to get a bit of context really in terms of how we met before we get into I guess your experiences and sort of your shell shedding moments in your career uh so we met I was in New York trying to make some friends no joke I was in New York uh for work and felt like a little bit lonely a little bit exposed little bit of a lost lobster and I messaged a friend Jodie who has been on our podcast before talking about success for anyone that remembers Jodie Cook and I said Jodie I'm in New York I'm gonna randomly hold a rooftop meetup but no one's gonna come can you find me some interesting curious people and she said I know one who's brilliant and I think you'll really get on and it was Maya and I wasn't familiar with your work but then I stalked it and I started on your sorry I looked said it uh more appropriate uh nerves i went on your instagram profile and i saw all the amazing work so maya is the uk's number one mental fitness and visualization expert um and i was going through all the amazing stuff you share on instagram and then i took your book back with me on the plane and i didn't sleep on the plane i was just reading this book it was amazing um and i've also experienced uh my leading visualization which you are going to experience tonight as well um so my mental fitness and visualization expert can you just give us a sense of your personal and professional journey that's got you to that because it's an interesting it's an interesting
9:58Maya Raichoora:role yeah so firstly hi everyone it's a privilege and honor to be here and what helen doesn't also know is that I knew about your work when I was at university because we got told when we were learning that actually it's okay if you don't you know go into one job and spend 30 years there so I knew you before you knew me um so my journey is a little bit weird uh very long story short is growing up super super like I loved work I was very high achieving um and I also played badminton for my county and then my country. So I was really excited to, you know, eventually go to the Olympics. Unfortunately, at the age of 15, I was diagnosed with something called ulcerative colitis, which is an inflammatory bowel disease.
10:45Maya Raichoora:A lot of people live with it. Unfortunately, mine was so severe that then for the next five and a half years, life looked very different. I don't know how to explain it to you other than what it was, which is every day I was going to the loo maybe 40 times a day and it's just pure blood. I was on 60 tablets every day. You're getting infusions, you're on steroids, you're on everything, every painkiller. I'd go to school in like adult nappies and, you know, I'd be having accidents where people didn't realise. And so the disease in itself took everything from me. got to a point where like couldn't walk uh wasn't allowed to go to university because of the situation and it was in hospital where this nurse basically said to me she was like my if you weren't here where would you be so I replied and I said piss off um because you know I was like I had no hope at this point um really all I could do was remove my colon and have a stoma bag but I was 18 So it felt a lot.
11:57Maya Raichoora:And this is where I started learning about visualization. So I, by accident, basically started mentally rehearsing me walking again, something we all take for granted. And then when I left hospital, I basically got very curious about how we can use our brain to help us. That curiosity became passion. so I practiced every day that passion became like obsessive learning I was obsessed with it every minute I had I was doing it learning about it and I now stand here or sit here today um 10 years later not only having overcome the disease with no tablets symptoms anything but also I'm genuinely the strongest healthiest and most confident version of myself and that is because I learned the skill of mental fitness and to put it like quite real hands up when you were at school if you had any type of physical fitness education or sports on your curriculum okay going to it was a different matter but we had it okay hands up who had mental fitness so you were learning how do I build my self-confidence how do I stay calm under pressure how do I achieve my goals without burning out who had that just look around no one has their hand up two maybe yay let's all go to your school because it's it's kind of crazy for so long we always I guess put all the importance on the body but the mind is what dominates everything in your life so yeah that's how it all started amazing and so I mean there are a lot even just hearing now I can hear
13:28Sarah Ellis:I can hear some of the shell-shedding moments for you but are there any particular pivotal ones on that journey where you felt particularly vulnerable and exposed and I guess you had a choice like do you stay in that situation and you don't you don't grow you're like the lobster the sort of stuck in the shell or you say no I know that this is vulnerable and scary and difficult but I'm going to I'm going to use this to grow I'm going to use this to learn are particular points that stand out
13:56Maya Raichoora:um I think so the illness side of stuff I think isn't always as relatable but one thing I learned from it was that I think the more we resist the shell shedding the like the more painful it is and I really found this that every time I was like resisting it or that there was this word which was just surrender to it which I never understood when I was younger but I think when we're trying to control things we just can't control you really lose control actually so coming back to what was literally the immediate thing I can do even if it was just sometimes take a breath or what's something you're grateful for um and so during the illness yeah I mean the shell was just constantly being taken and broken and you know that is what I but I owe that to maybe the strength I have today so I'm very grateful for it would I do it again probably not but I'm very grateful for what it's yeah made me to be and do you think I was thinking about
14:53Sarah Ellis:visualization and some of the people that you are helping with this so you're helping high performance athletes you're helping executives you're helping lots of people to learn this skill to improve and I would imagine for them visualization is shell-shedding like actually just kind of going through the exercises or closing their eyes in a room of people and doing it if you've not done it before that might feel quite difficult and exposing how how do you help people
15:17Maya Raichoora:through that yeah do you know I've been in some situations where like sometimes people can get emotional in the sessions and especially if you're like working with you know a CEO who's very not comfortable doing that it can be so crazy for them to be like wait a second I just cried in front of this person um I think what I find interesting is like if you go outside someone running is very normal but if someone is like say sitting down meditating or closing their eyes we're like oh gosh they're a bit weird they're a bit of a hippie and so I think culturally there is this stigma that's still there so every time you take a bit of progress towards your mental fitness you are literally shedding you know your shell but also structurally in your brain by you doing something like visualization you are tearing down the roads in your brain and building new ones so even on a cellular level you are shedding the old stuff that's there and building stronger roads which is why I love I love this concept.
16:12Sarah Ellis:So in your work now if you're experiencing even a like a small moment of you know fear or often shell shedding moments are kind of like when when we're scared as something like feedback would be an example or when you feel like you've kind of failed in some way so we all experience them in our work as shiny as it might look on social media we all have those moments when you're in one of those now that moment that you feel a bit like exposed and a bit vulnerable what's what's your go-to like how would you respond to that in that situation now knowing what you do about visualization um I think I'm going to kind of give two answers to this
16:49Maya Raichoora:um one and I see this a lot amongst elite athletes but also in work culture everyone thinks fear and doubt is like a bad thing they think that as soon as they're doubting themselves oh no like I have to believe it and I actually think the shell-shedding moment is to be like okay but I don't have to take that as fact. And you know, it's so interesting. So many people doubt their potential, but they don't doubt their limits. Why? It's the same skill. You're just doing it elsewhere. So sometimes it's also that one change of mind can be so shell shedding for that. And two, you know, so a lot of my research is about, right, what do the most successful people in the world do?
17:38Maya Raichoora:What is their mindset what is that attitude and do you know what the top one comes out as they love the taste of salt water not literally not literally like an officer wow it really works doesn't it um no they they love a bit of discomfort but they don't wait for it they they go out and get it and you know if I think about my career as well one of the most I guess transformative things I had done and it really ties into what you were saying about you can't just wait for those things to come to you. You have to break and then build it. So mental fitness and being a leading expert in it was not a job.
18:19Maya Raichoora:I had to create it. And I had the idea that I want to build the Nike of mental fitness. Now, how do you even begin to do that? I don't know. But I was like, I want to do it. That's my goal. It's my dream. And then I had this idea, well, why not do it with Nike? Seems, it makes sense, right? So this was two years ago now. I was like, I'm not going to wait for them to come to me. I'm going to go to them. So I found on LinkedIn, every person from Nike I could find. Somewhere in like Portland, I don't even know why I was emailing them. But I found like about 60 contacts and I just emailed them all.
18:55Maya Raichoora:Being like, hey, quick coffee, you'll want to hear this, right? I've got an idea that could change Nike. Literally, I said that. I even emailed the CEO being like, you guys are not doing well on the stock market. This could help. Yeah, I had balls. It was insane. No one replied. Some people said, hey, look, let me pass you on to this person. And honestly, my shell was broken. My ego was dead. It was not good. I was like, this is proper rejection. but because it was a goal of mine every day I was visualizing me at Nike somehow whether it was doing an event with them whether it was working with them something so I was wiring my brain to not give up to not let just because that shell you know came off that I need to grow a better one so every time I was in Oxford Circus do you know what I did went into the store and I was like can I see your manager?
19:47Maya Raichoora:I don't know what I was doing. Manager comes, it's like, hey, what's up? And I was like, look, we need to do an event here. And first time I went in, she was like, cool, let me take your number. Nothing. Second time, nothing. Seventh time. She was like, okay, Maya, here's an email of someone. Go to them. It took me two years, two years to knock on these doors. And I wasn't saying no, because I knew I knew I wanted this and I knew I could make it happen, partly because I knew it'd be of value. And then last year was signed as their first ever mental fitness trainer they've ever had in the 60 years of the company.
20:27Maya Raichoora:That is not by chance, because when I went to Amsterdam with all the other 100 trainers, they all said to me, oh my God, when did Nike reach out to you? I was like, what? They do reach out to people. I didn't even know that. So I think that was an example where I really knew that who I was now wasn't good enough for me to get my goals so I had to kind of go through that pain of it um and there's this brilliant story of a butterfly where he's in a cocoon or she it is in a cocoon and it's trying to get out because it's growing right from a caterpillar to a butterfly and there's a man passing and the man is like okay it's really really struggling so let me help it let me open the cocoon so the butterfly can come out the butterfly starts flying and then it falls flat on its face on the floor see the butterfly needed to struggle to get strong enough to then soar and I always remember when I'm going through a struggle be the butterfly remember that that struggle is making my wings stronger so I can fly when I actually need to and I always remember that it's it's such a good framing like if we
21:30Sarah Ellis:can really look it I don't think it makes the hard moments easier it's not about they still feel hard right like the seventh time was probably still quite hard every time you went in that store to ask but it it does mean that i think we stay more committed we don't we don't give it we're
21:43Timeyin Akerelethey:always looking we're looking for the learning this is to main a carol a and some of you might know to main from the making money podcast um which if you haven't i've actually watched it usually i listen to podcasts but i did actually watch this podcast if you haven't watched it it's definitely worth a watch um and i think what's really interesting about it and the reason we wanted to invite to Maine tonight is I think money is one of the reasons why we sometimes stay in our shell if you're anything like me because and I'm seeing lots of nods we avoid it it feels scary and actually kind of thinking about money being more honest about money kind of embracing the uncomfortableness that sometimes comes with money is really critical and what I love about tomato we were chatting about this is the sort of enjoying it that is okay to not know because i think part of hard moments is the unknown and you don't know and you might feel a bit like a beginner um and i was saying i always felt a bit embarrassed because i was watching an episode about wills and how important it is to have a will thinking i haven't got a will sorry sorry mum um i feel like she will listen and she'll be like why is she not sorted that yet but then you but you said you had the same experience and then you did ultimately sort
22:58Helen Tupper:one live on the podcast which I thought was great last week last week so I feel like you are the
23:03Timeyin Akerelethey:you've made me think I will I will now do this it was pretty emotional though we were talking about
23:07Helen Tupper:my son and I started crying so that wasn't a good look on the podcast but um yeah it was yeah
23:11Timeyin Akerelethey:making a will is very stressful but really important yeah so to make starters off with a shell shedding moment you've had a pretty squiggly career you've done loads of interesting different things but is there something that stands out for you where you feel like you have had that sort of uncomfortableness the bravery that ultimately though has helped you
23:29Helen Tupper:be bigger and better yeah well um right now I kind of want to be in my shell I'm feeling a little bit scared I'm like where's my shell but I've done so many different jobs um I've worked door-to-door sales uh women's health in the medical center on Fulham Road um sales uh ran a company but for me the biggest shell-shedding moment has to be doing the making money podcast because i was invited to co-host a podcast with my friend damien he's one of the biggest financial youtubers in the country and i knew that it would be um viewed by hundreds tens of thousands of people from the first episode because he's got a big community but i knew nothing about finance so i'm on the making money podcast we're interviewing all these big shots and i'm sitting there pretending to be a finance expert talking about the stock market I don't know what I was saying I was like yeah Tesla stock is undervalued I don't know where I got that from so um it was it was really scary because I thought I have to be a finance expert but then after like a few weeks I realized after a few episodes I think like the fifth episode I realized that my co-host and my director said look you don't need to be an expert you need to be yourself and people in the YouTube comments for like it's really refreshing that he's asking oh what is um roi what is epic what is all these technical terms because i didn't know and when to main asked it made me feel better in myself and the thing is no one teaches us finance in school they teach us geography history but they don't teach you how to do a will how to save money on taxes how to invest how to avoid dodgy investments so um yeah we don't have the knowledge and everyone nowadays especially on social media and on the internet, they're all experts.
25:04Helen Tupper:They're like, buy my course and I'll teach you to be a millionaire. I'll teach you trading. I'll teach you this. I'm an expert. But very few people say, I don't understand this. Can you explain it in a clearer way? And I thought it was my biggest weakness, not being a finance expert, but from the YouTube comments and from our podcast going well, people are like, I like it when you clarify. I've even got a buzzer. So if they say something I don't understand, I hit the buzzer and it goes, and I'm like, what does that mean? And then they explain. I'm like, that's great. I still don't understand. so people really find that refreshing I think and I think that was my shell shedding moment realising you don't have to be someone else you can be authentic and people will be drawn to that
25:42Timeyin Akerelethey:yeah I think that's it's also really interesting isn't it that I think to find your way through those hard moments you sort of have to do it your own way yeah and I was thinking as I was listening to you there I think I spent quite a lot of time certainly at the start of my career you know pretending to be something you're not yeah and then then it's really hard to find it through through tough times because you're like well I'm already pretending and that's really
26:02Helen Tupper:tiring and then when you're stressed it's even and then I'm stressed I'm like oh but I don't I
26:05Timeyin Akerelethey:don't want to be like that or I or I'm comparing myself to someone who's very very different to me how did you find it then so you you sort of discovered the right I'll be myself it's okay to kind of not be an expert but doing what you do um and the way you do it you know the podcast is incredibly like it's very well produced it all looks amazing you have loads of people watching it and listening and so therefore you have loads of people commenting and lots of people have an opinion and you did go from a world where that wasn't your job to suddenly that that's quite an exposing thing where you know everybody's got a point of view how have you found that on filming
26:42Helen Tupper:days i i still get stressed but it used to be a lot worse so the night before i'd wake up 10 times in the night with adrenaline i'm like have i overslept sweating stressing um every filming day for the first like 10 episodes I woke up with a big spot on my forehead or on my nose and I'm like why why I don't get spots why is it coming today um that was before filming during filming I'd be like okay I've got some points I want to say and I'd be so eager to say them that I wouldn't be like in the actual conversation I've got to say this I've got to say this and then I might say something I said did I say it wrong was it stupid did I make a mistake is everyone gonna hate me now and then afterwards is the worst because you're sitting there going did I say anything bad and And then me and my co-host, we normally go for drinks afterwards.
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27:23Helen Tupper:And that just makes it worse because then we sit there in the pub. And by the time we're drunk, we're like, everyone hates me. It's like, no, everyone hates me. And we have to try and talk each other off a ledge, which is really hard to do. So what I found found help. So I've got loads of notes because I'm like, when I get nervous, I ramble. So I'm like, if I keep the notes, hopefully I'll be on topic. So some of my solutions. Before filming, I'd always make sure I do exercise. So I would take some of the stress off and hopefully sleep well the night before. for example today I knew that I might sleep badly last night so I slept loads the night before so I'm like even if I don't sleep tonight I got a good sleep on Sunday night so like worst case scenario I'll be all right today and then afterwards a really important thing to do if you've had it's not just for podcasting anything talking if you've got a big meeting big things to do at work asking for feedback is really valuable because but needs to be honest feedback so you go how did I do?
28:19Helen Tupper:And everyone would be like, you were great. And you go, oh, you're good. And you're like, okay, cool. Can you give me constructive feedback so I can go from good to great? So that really helped. For me, I've got YouTube comments. I was terrified to watch the video, let alone read the YouTube comments. So my co-host is like, you need to just face it head on. But yeah, asking for feedback is how you improve because they'll give you, they'll be like, you weren't that bad, but if you want to be better, this is how you get better. And then you take that on board. Don't get upset. you've got to be strong take the constructive criticism and then try and improve um and I think
28:53Timeyin Akerelethey:one of the things that I've noticed from our conversations together which I think is a really useful approach to shell shedding moments is also being honest about how you are feeling in that moment so because I think sometimes people assume things are hard they're not for you and the other way around so in our first conversation together I had assumed I was like well he's got his own podcast this is going to be a breeze for him kind of no sweat and you turned up and really quickly told me actually I'm feeling quite nervous about this um you know maybe not something that you kind of do loads like how's this going to look and even tonight you were like I was like oh let's let's come and have a look at the room but I think by acknowledging like how you're feeling in a shell shedding moment it sort of you kind of can make friends with the fear a bit more rather than you keep it to yourself and again back to that you're kind of putting a mask on then I think it's hard for other people to help you like I have definitely been different and probably looked after you probably more than I might have done other people because I was like well I will send him the questions beforehand and oh if you want to like run things by me oh do you want to come and have a look at the room but if I hadn't known you know you I can't provide that that support that's true definitely true um so who else helps you so you've got a bit like me you've got a co-host which is always useful it's always good to have someone you can go go for a drink with and decide it's sort of awful but okay at the same time um Helen and I've had lots of those conversations it's like awful and okay um but who else because I do think having the right people around you during these moments makes a massive difference really important um you've got to have a team
30:26Helen Tupper:you can ask your partner for me I ask my mum so like on the way here I was talking to her about my questions and things I was going to say I'm like what do you think and she she she's a doctor So she's very good with people and she always gives me, she's very high EQ. So yeah, she understands things. So she gave me some tips. It's always good to listen to professional people. If you want feedback or if you want to learn generally, it's always good to go for someone who's like a little bit above you. So for example, if you're an intern in a company and you want to get a job and you want to do really well, there's no point going to the CEO and being like, how do you do your job?
31:05Helen Tupper:How do you run this company? because it's not relevant to you. You need to go to whoever's got the job you want, whoever's doing well in the job you want, and then say, can you give me some tips? Can you give me some feedback on this? And yeah, always ask for constructive criticism. But I think the most important thing is to always be ready to take it on board and not be offended and not be upset.
31:23Timeyin Akerelethey:Yeah, because it's interesting. You can ask for feedback, but then often I think people forget how you receive it makes a really big difference. And not everybody is equally good at giving feedback because it's not always a skill we've practiced loads. So if you can get really good at receiving, you can sort of let the learning in without maybe worrying about exactly how it's been delivered. And hopefully it's been delivered kind of brilliantly. When you're thinking about kind of feedback generally to help you to learn and grow, do you also give feedback or is it you asking for yourself?
31:55Helen Tupper:That's a good question. I feel like I'm generally asking for myself, to be honest. I think we're all a bit like that, though. If someone asks me for feedback, I'll gladly give it. But I feel like, especially in our culture, it's not, we're always like, oh, good job. But no one really gives you constructive or criticisms in their feedback. So, yeah, I think it's more for me, but it's being able to accept it.
32:18Timeyin Akerelethey:Yeah, it's really interesting. I was listening to an interview with someone who'd been a professional rugby player, and he's gone into media now. And he was saying the thing he finds most frustrating is the poor quality of feedback that he gets. So he just gets what we would describe as positive phrase, like fab job, or that was great. which makes you feel good. But actually for lots of us, we just dismiss it. We're like, oh, they're just being nice. So it doesn't actually feel that useful. And he was saying he was so used to being in like a professional sport capacity where A, they use loads of data for their development, but also it's really clear, this is what you're doing well and we want you to do more of it because that's where you're kind of really having good impact.
32:56Timeyin Akerelethey:Here's your one work on. That's what, that's kind of what they use. Whereas he was saying like, he just did stuff in front of camera and they were like, yeah, great. And he was like, oh, I'll just kind of go home. And he sort of felt a bit stuck then because of it i was like oh that's really interesting um you mentioned before um that you you sort of are starting to preempt tough moments and thinking about how can you prepare yourself so the sort of the sleep before the sleep is how i'm now thinking of it i was like that's a really good example like the sleep before the sleep um given we know we will all have these shell shedding moments they might not all be as big as a massive podcast with loads of loads of comments but kind of those moments that do feel tough but we're never quite sure when they're going to come what else could people do do you think to sort of invest in almost kind of helping to be ready
33:43Helen Tupper:for when that shell shedding happens so there's things you can do before and things you can do in the moment before it's like for this it's always good to be prepared so like the more you prepare the better um but what we what I've realized is that most people disqualify themselves so you think oh I'm not qualified for this I'm not good enough I've interviewed Deborah Meaden from Dragon's Den the Bank of England I'm sitting there like I don't have a big portfolio I don't have hundreds of thousands invested like why am I talking to Deborah Meaden this is so scary but you disqualify yourself most of the time so if you think oh I'm not going to be good at this I'm not good enough then you probably won't be but if you're like I can do this it's it's really self self-actuating is that what you call it yeah so um I say you have to if you make mistakes um So when you're trying to learn on the go, write it down and be like, this is what I want to not do next time.
34:34Helen Tupper:So to kind of preempt things, for example, me, I speak very quickly, like I said, when I'm nervous. So here I've written speak slowly in big letters. So you've got to kind of know your own weaknesses and accept them. So if something if you have a great day and they go, oh, it was good, but you spoke too quickly or you interrupted your co-host, which is something I used to do. Interrupts. I'm too eager to speak. You've got to know for next time. I don't want to do that again. No point crying over spilt milk, but write down on your piece of paper on your notes. Do not interrupt in capital letters.
35:02Helen Tupper:Speak slowly in capital letters. And then at least you might make other mistakes, but you won't make those same mistakes again. So, yeah, I think you've got to be aware of yourself.
35:10Timeyin Akerelethey:I think that is such a helpful hack, because one of the things that we know is that with the way your brain works, you're more likely to repeat a mistake than actually to learn from it. You know, we all say, oh, you know, I'll learn from that mistake for next time. our brains like patterns so actually you know like the i won't be late again because you know next time i'll be more organized and then you're late again um and because it's sort of familiar and that's just kind of how we're used to behaving you sort of do do the same things that i won't interrupt if you just think to yourself i'm not going to interrupt next time you probably will still interrupt whereas actually if you can sort of get the learning out of your head and i and share it in some way like in our team like it or not our whole team are made to do mistake moments we all share our mistakes with each other all of the time so that we can share the learning um or even if you're just writing it down like you say it's sort of you're making I suppose the learning unmissable you've kind of moved on from the mistake but you're like but I know what I know what I've learned I forgot one point but luckily I wrote it down
36:09Helen Tupper:my co-host gave me something that really changed my life um he said think of podcasting or whatever you do as um like basketball because I love basketball I play basketball he's like Kobe brian my favorite basketball player he always reviewed his game tape so every time he'd play a game he'd watch it look at his mistakes look at his errors and i said okay next time i'll do this better and he said you can't be a podcaster and not watch your videos i'm like but i'm so shy and it's so cringe he's like you definitely can you can i know right you get 500 episodes without watching it um but he said embrace the cringe so whether you're a chef if you're a chef it means taste your food don't just cook 100 meals and be like i'm a great chef they're going to be great test your food um if i used to work in women's health i was giving talks to in the women's wellness center in fulham road like all sorts of women's health and i used to give motivational talks to the team and because it was a predominantly female environment i wanted to make sure that it was my talks were impactful so i would give the talk i'd go oh that was great but then i talked to the team like how did i do what could i have done better and get feedback from them and then yeah if you're in the office or if you're chairing a meeting ask people how you did ask your bosses ask your co-hosts your co-workers how you did so yeah always get feedback um if you run a hotel ask the staff ask the guests how was their stay don't just assume because it's a nice hotel they had a great time they'd be like there was no hot water so yeah you need to find out these things
37:29Timeyin Akerelethey:that's good advice i find that very confronting because my excuse is well i don't need to listen or watch the podcast because i was there um and that is what i tell myself that's what i used to myself yeah that is definitely why whereas actually i think there's a good argument to say it's because i think i would it would be shell shedding for me to do that and it sounds almost ridiculous like it's almost embarrassing to say but i find it really tricky to do so i feel like i am going to well not feel i am i am i'm going to commit to watching this back and try not to hate myself um and decide that i am as funny as i think i am um after this because i was like i I definitely fall into that trap.
38:11Timeyin Akerelethey:And there is some really good research, which I always come back to because I do find it really useful. Two Harvard professors did it where they said, if you know you're going to do something that's going to feel uncomfortable, you know it's going to feel tough. Almost if you kind of write that into the experience, like I know that watching this back is going to be uncomfortable. You know, that's a signal that you're sort of getting it right rather than a sign that you're getting it wrong. Whereas almost like if we're just like, oh, I expect to feel great. when I watch this back. Then when we don't, when we do feel uncomfortable, you're like, I'm just going to stop it.
38:45Timeyin Akerelethey:You know, I won't kind of make it through the video. Final piece of advice for us, Tomein.
38:50Helen Tupper:I've learned from all my jobs and from the podcast that learning isn't really, if you want to improve yourself, you want to change. It's not something that happens overnight. I don't know about you guys. I go to, I watch podcasts. I go to talks. I go to things. I'm like, yeah, I walk out. I'm like, I'm going to make a big change. I feel great. I feel really motivated. Then I go home and I'm like, yeah, I wake up the next day and I'm like, I still feel motivated, 50 % motivated. And then three days later, I'm back to normal doing the same things. And I've completely forgotten about it. So improvement is kind of an ongoing thing.
39:19Helen Tupper:You have to, consistency is the most important thing. So something like Squiggly Careers, the Making Money podcast, something you have to make it part of your life if you want to improve. So you have to say, it's hard to make changes. But if I go to this every week, I watch this podcast every week. I read a book every week. I know I'm going to develop and the habits become natural to you. So my final note would be, we've got to read so many books for the podcast. Looking forward to reading about the lobster. I liked your last book, but I would say that audio books are a really good way to learn lots of things because you can put it on fast speed where you're driving, you're in the shower.
39:53Helen Tupper:You can learn a lot with audio books. You can listen to podcasts on fast speed. So, yeah, that's my hack. Audio books, get a lot of stuff done and then make it a routine, make it part of your life. so you're like every tuesday i watch squiggly careers every thursday it's like exercising or going to church like every sunday i go to church you get the benefits on sunday you're very holy on monday you're like pushing over your sibling so it's the same thing exercise you've got to keep at the exercise and with personal development you've got to make it part of you and just keep going and just make it a habit and then over time you'll improve and you'll learn
40:24Timeyin Akerelethey:and you'll get better add the learning in rather than just expect it to happen exactly love it Tamayne, thank you so much.
40:30Helen Tupper:Thank you. That wasn't so bad.
40:31Timeyin Akerelethey:Thank you.
40:34Sarah Ellis:Our third guest is the amazing Amy Conroy, four times Paralympian, and also the co-founder of Squad Games, as sort of modelled by the amazing IF team here. This is the best team-building activity I have ever done. And I have done many. I have done many. Not just because I won a medal. I might say it again. not just because I won a medal it's the only medal in my sport it was a trophy yeah I did get a trophy I tried to find it because I thought I wouldn't wouldn't that be nice for me if I brought it on the stage but I think my son has taken it I think he's like claimed it as his own um we'll talk to him about that tomorrow but um I did win a trophy um for my prowess but more importantly it is it is it's just an amazing team experience like you can see I feel like there's so many because I'm in sequins and heels there's a debbie at the front who's very competitive vivie's just vivie is just like happy just happy just happy all kinds of emotions happen at squad games um and amy is the co-founder of squad games so um i kind of wanted to almost i guess start at squad games as a way of talking to people about your story before we then explore some of the hard moments and how they've helped you learn so amy tell us tell us how you got to squad games how is how has that come from your your career and your personal experience um so as you mentioned squad games is
41:58Amy Conroy:about shining a light on disability inclusion so i guess i'll start with how i acquired my disability this shiny bad boy here pride of place on my hinge profile um so to start back in the two-leg days i was this really sporty kid i would turn up for any school sports wouldn't let a thing like talent get in my way i would show up and i started getting this pain in my knee and it got worse and worse over the course of the year. I went back and forth to the doctors and they'd send me away saying it was sports brains, flat feet, growing pains and I just started high school and then started collapsing, so not ideal.
42:32Amy Conroy:And I remember one time really vividly where I collapsed and every time I tried to get back up my knee just kept giving way and I just panicked and I crawled to the nearest building and this was in front of a guy that I fancied at the time. So at that point it was like enough is enough my dignity has been compromised my future marriage to kira and john and i went home where is he might be listening no and i went home and told my dad and he took me to a &e the next day and pretty much demanded an x-ray and he'd been called out and i was waiting for him to come back in he'd been gone ages and then i kept trying to catch his eye for reassurance and i remember he wouldn't look at me looked like he'd been crying really solemn atmosphere the doctor was saying these big words like osteosarcoma and then they said that was a type of aggressive rare cancer and that's when my heart plummeted.
43:17Amy Conroy:For me at the time cancer had meant death. My grandparents, my uncle, my mum had all died of cancer. Pretty much thought, oh cripes, this is it, I'm gonna pop my clogs at 12. I was given a 30 % chance of survival because it spread a lot, spread to the lungs and I was given a big old wheelchair and little did I know that when I sat in that chair that'd be the last time I walked for the next two years. Went home, packed a bag, went into hospital where I stayed for the course of a whole year minus a precious nine days at home started chemotherapy pretty soon and boy did it hit me hard I was sick 75 times on the first day I don't know what I counted soon stopped tragic statistic it was relentless it was if I lay flat on my back if I moved too suddenly if I spoke too much if I smelt food my poor dad would eat his pot noodles on the toilet to avoid I know really undignified image sure he's thrilled I'm sharing it with all of you guys um but it was tough my um hair fell out pretty soon i went through the stage of looking like a lollipop that had fooled on the carpet just bits tufts of hair decided to shave it all off and fun fact it's the only time i've ever had knits kick a gal while she's down just running across my bald head my dad would swat them off but it really was a tough year there were lots of surgeries and amputation when the cancer wasn't responding well enough covered in tubes um and whenever we lost another kid on the ward kind of the severity of the situation would always hit home but my dad is my absolute hero and role model always has been always will be um he stayed with me every single night often sleeping on a wooden chair and he just remained the strongest kindest person like he was raising two young girls looking after his his wife our mum as she was dying working full time and I just learned so much from him that year it's kind of led to all of this and one is just very relatable to the the lobster shedding their their shell but just the power of resilience and and kind of he taught me quite early on that nature of life there's going to be good and bad no one can get away with coasting through with all going swimmingly um and so in the good times it's really important to to notice what's good and be present and be grateful and for the times that are tough for anyone going through that now you do get through it it will pass it does pass and also good can come from the tough times in the form of strength of character and resilience like it's not those cushy success stories that distill who we are it's those times when our backs are against the wall and we're having to dig really deep and we're like where the hell is the light at the end of this tunnel and you start questioning like i don't know if i can get through this am i strong enough they're the times i think you can really impress yourself and be proud of yourself and you gain strength of character and you think this is who I am this is what I stand for clarity for what's important and perspective um like there's only one way to get resilience it's the hard way unfortunately but then that's with you for life um I went back to school after remission this little bald kid no eyebrows no eyelashes braces glasses the whole shebang one leg big old wheelchair I was just so excited to be alive um however I started getting quite self-conscious and soon realized that life was really different with a disability.
46:23Amy Conroy:I couldn't get in and out of my own house by myself, going back to school. I couldn't get in any of the classrooms. I was the first kid in a chair. So I did lessons by myself. PE lessons was me throwing a ball against the wall by myself because I was a health hazard. I hope because of the chair, not my aim. That'd be far too humbling. I would never admit to that. And I just thought back then that life would always be smaller and a bit worse with a disability. I listened to the stereotypes and kept myself in that cage. And that's when I found basketball. And for the first time kind of in a while, I just felt not less than an equal.
46:54Amy Conroy:And it was fun and it's really feisty, as you can attest to.
46:57Timeyin Akerelethey:You're the leader here. It was quite feisty.
47:00Amy Conroy:For me. As cheesy as it sounds, I think it just really changed my whole view of myself and disability and disability sport. And that's what gave the inspiration to squad games, because anyone can come and play wheelchair basketball.
47:12Sarah Ellis:I feel like you've also massively skipped over the four times Paralympian bit in there. We just have to give a bit of credit as well for that, that along the way in the basketball, Well, that's quite a big thing that you've achieved, Amy.
47:24Timeyin Akerelethey:And we did actually meet Amy's dad. And he was there at the day that we were doing kind of squad games. And I think instantly he's a very calm presence, I would say. That was my first impression of him, is he was very calm. He was very grateful for us being there. Whereas we were like, we can't, well, I was like, I can't wait to get started. Amy has just told me I'm allowed to hit people with this wheelchair. she has just given me permission to do this i was literally the only person who did it though in our team everyone else was apologizing sorry sorry i was like oh checking in everyone okay everyone enjoying this sir it's like let me get that ball so your dad yeah he does have this sort of calm and supportive presence um and it's just it's really nice to hear you kind of talk about him as like that that kind of role model that was immediately there and obviously kind of always there um what do you think has helped him because that is that was it's a lot for you it's also a lot for him happening all at once I feel like there were multiple shells being shed but all at the same time you know there's having a shell shedding moment then there's what you describe which I think is incredibly tough like when you when he reflects when you reflect like what do
48:36Amy Conroy:you think has helped him oh that's a really good question um I think he has a really good sense of humour so there are times when we're at our lowest and we'd have these unspeakable bedpan mishaps that we can't talk about the details this day and even at the time we'd just be laughing about so I think sometimes just when you're at your lowest a bit of sense of humour and I think he's really kind and I know people can talk about that a lot but sometimes it can get lost in like busy lives um with so much happening in the world you can kind of see see the bad parts noticing the good in people um and doing kind little good deeds you really can change people's day and it's so cheesy if you can change people's day, whether they're having a good or a bad day.
49:15Amy Conroy:I remember one time, one of my precious nights at home, and I got really sick, and I went to hospital in the middle of the night, and I was terrified, sitting in the back of the car throwing up, and these girls looked out the window, and we at 3am, sorry, I have a car driving past, and I just said, you're beautiful, and thinking back, 3am, they're probably drunk, wasted, but it just, and I'm still waffling about it to this day, because it just made my day, and you just don't know the effect you're having on people, and even just smiling at people, and when they smile back, you start to think, oh, people are great, aren't they?
49:40Amy Conroy:So I think, and I learned that from him and in several positivity in our family, but I just think kindness is something that is just a good secret to joy.
49:48Timeyin Akerelethey:And I do think there's some really, there's some, we've had them on the podcast before, ladies called Naomi and Jennifer who do, who wrote a book called Humour Seriously. And they have actually proved that actually having a sense of humour, people laughing, even like a bit of levity in those really like tough times. You sort of got to laugh about it, otherwise you'll cry. Actually, it's really, really helpful. like high performing teams you take your work seriously but you don't take yourself too seriously so maybe your dad sort of has that magic secret sauce he perhaps just hasn't you know been to
50:19Amy Conroy:harvard yet to learn to learn about the research just saying to you one of my good friends he's really young had a stroke a few days ago and a few days before that i'd had a really bad hospital appointment sorry if this is too vulnerable but um where i was told i'd have to have a pole that comes out of my leg into the bone it sounds grim and gross and it means you can never do sport and And I went to visit her in hospital and we cried together. But we also were just making fun of each other a lot. And she was making fun of me having this poll and I was making fun of her speech. And we just thought, oh, this is really terrible, terrible time.
50:46Amy Conroy:But just laughing about it just took the edge off a little bit. And that's probably terrible advice, but just something that I found. Yeah, sometimes things can be really deep and serious. But, you know,
50:57Sarah Ellis:I think we would. I think one of the things that I would say to you is this incredible, incredible optimism that you bring to. work I wonder in um I guess as a Paralympian you're playing what's that competitive games lots you win some you lose we're not all doing that in our days at work but how how do you stay optimistic when because you know failure or things not going the way you want them to that feels hard that feels vulnerable so how Amy's optimism in that moment how do you draw on it that's such
51:30Amy Conroy:a good question I could go down so many routes um I guess the resilience is one and something also that I've learned kind of at my lowest times and it sounds like such a buzzword but positive mindset and not like the fake force type that's like you know whoo chemo's great I'm having fun you having a hoot as you know when stuff's bad it's important to talk about it grieve about it for mental health but I'd always just say there's only so long kind of you can have a bit of a pity party it doesn't get you anywhere and you have to draw a line under kind of the woe is me attitude a little bit as you often can't control the situation.
52:04Amy Conroy:You can always control your attitude and how you react to things. And if you're like, this is awful, this is so awful, I can't see how I'm going to get through this, it can feel a bit worse. And I know, kind of, I don't trivialise anything. I've got three out of four limbs still intact, going strong, not to brag. But I just kind of think sometimes if you narrate, kind of what you get to narrate, what's happening around you and what you focus on, and sometimes it can be almost a habit to focus on the negative parts, like the glass being half empty, the leg that's missing um like I have a friend and she's always like oh there's this oh and then the way and I think it's just a habit sometimes that we can get caught up in sometimes holding ourselves accountable and noticing what we're focusing on I found can really help me personally
52:42Timeyin Akerelethey:um it's also interesting Amy you said um we've actually talked about it recently you use the word noticing quite a few times and I do think noticing is a bit of a career secret skill if you can get good at it you know like noticing the voice in your head is it working for you Is it working against you? Like noticing what worked well today, noticing what even better if would be for tomorrow, like noticing the small kindness that you could do for somebody else. And I feel like your dad was good at like also noticing and is good at noticing like what you need. What you need right now, actually you just need to laugh about it.
53:15Timeyin Akerelethey:What you need right now is just to be kind. So I think that kind of noticing like feels really important and in everybody's context, something that we could probably all get a bit better at, you know, because there's loads of distractions now. There's things that steal our attention all the time. And that takes away from noticing, from sort of being present and in the moment. What do you do though when you've lost a game of basketball? Because I saw you play and you were impressive. I was like watching in awe going, wow, there's basketball. And then there's Amy playing basketball. And I did seem to be the only person asking you for like extra tips when we were having a break, a water break.
53:51Timeyin Akerelethey:And I was like, so just give me a few tips for the second half. So you must be competitive and you must obviously love to win. But when you have a bad game as a team and you lose and you're all disappointed, how do you kind of use that as kind of data to then think, well, how do we get better? How do we learn and grow together as a team? You didn't win every match, did you? I know you won most matches. Did you lose some?
54:16Amy Conroy:Yeah, yeah. Different times at tournaments, you can play back to back and you can be really hyped up and spend almost a year analysing, say, Canada we had recently, and then we lost to them instantly on the first day, which we weren't expecting. We had one night to pick ourselves back up and then go again the next day. So I think it can be really tough, and we've got a lot of egos in the team. So I think knowing how each other's works, knowing each other's, as you mentioned, motivation, and on a deeper level than that, people's why, how to re-motivate them, like why are you doing what you're doing to get that spark back.
54:45Amy Conroy:But also I think we've come out stronger after losses because I think with winning sometimes you get complacent and you think, oh, everything that we're doing is fine. Whereas you then have a bit of a target on your back and people are analysing you within sport. So sometimes having to go back to the drawing board and taking it all apart and thinking, I have to be really honest with myself and have tough conversations and be like, that wasn't good enough, that wasn't good enough for me. Having to do it really quickly. And then we usually do that with some biscuits or something, just take the edge off all these horrible, vulnerable conversations.
55:13Sarah Ellis:So just one kind of final bit of wonderful Amy wisdom before we bring everybody back on and kind of open up for a bit of Q &A. If there was something you've learned, so we talked about optimism. Then we talked a bit about your community, your dad. I know you've not mentioned your sister, but I know that she's a big part of your community, a big part of your resilience. I loved what you talked about, about teams and understanding people's why and also sort of watching out for the ego. There's loads of brilliant insight in that. Just watching out. I'm joking. But is there anything else that you think that people that are listening, people that are here tonight, if they are in a tough time, Is there anything that you have taken away from your times that's helped you, like, you know, go again or I guess in the lobster grow again, which is what we're, you know, we're really helping people to do.
55:56Sarah Ellis:Is there any other bit of wisdom that you'd impart on people?
55:58Amy Conroy:In tough times, I guess to keep on the shell shedding theme, I think I've had many times shedding. Sometimes it's gone well, sometimes it hasn't. Each time you pick yourself back up. But I guess one obvious one was when I was the one who was getting in my own way. and it was when I had this big dream to play wheelchair basketball for Great Britain and I was doing everything I possibly could and this coach had told me I'd have to take my prosthetic leg off to play and I remember being absolutely mortified at the time and just thought, I genuinely thought I can never do that. I was so self-conscious.
56:28Amy Conroy:I was wearing jeans and flares all the time to hide it. Always had a jumper tied around my waist. There was this teacher at school with a prosthetic leg, the only other person that I knew and everyone was so cruel about him. And in hindsight, I think it's because maybe he wasn't that nice of a guy but I thought, oh, it's because he's got a disability and yeah when this coach had to take my leg off I thought I can't do that and I remember crying to my dad thinking I need to go home and he had a classic dad chat with me saying this is your opportunity sometimes whether you feel ready for it or not you just have to get in the arena and go for it and I remember having such an anxious night I don't know if anyone can relate when you're worried about something and you play it over in your head of how you think it's going to go and you think well that might happen that's probably going to happen and the next day I remember stood on the side of the court ready to take my leg off oh my god and then I did it no one cared like read the room it's full of so many people with missing bits and pieces and I just remember that moment so clearly that I was like okay now I'm not gonna let what ifs and self-doubt and my own insecurities let me limit my own goals or dreams like there are so many things in life whether it's like money issues barriers stereotypes biases other people and reasons that can stop you kind of dreaming big don't then be the one on top of that to be like the one holding you back like be your own hype man and go for it and i just think you tend to regret the things you don't go for apart from my did paralympians come down with me and came last for the terrible maybe regret that do you apply to go on you will you come down they asked me to come on it and i was like yeah sure i was gonna say twitter were really mean quite rightly i was terrible but there we go dead last honestly the guy who came forth was blind he was all like paralympians i was like i could have done anything I could have switched to salt and pepper anything and I didn't and he beat me so that's my one regret but I just think in general just go for it like that all better oops than a what if so mine would just be in those moment just hype yourself get in the arena don't wait for everything to be perfect don't wait to be bulletproof that would be my one.
58:21Sarah Ellis:Amy you are amazing and thank you for thanking for a complete start um so everyone just give us a minute we're gonna get maya and we're gonna get to maim back on stage and then we're gonna open it up we've got a little bit time check we'll get kicked out um so hands up if you've got a question for our guests this is your time to ask we will we'll be around with the microphone what is one of the best pieces of advice that you've ever been given mine was from my joyous father-in-law uh 25 years ago and he said whenever you walk into an interview you stand tall and so whenever you feel like you need to be more confident just make yourself stand tall and I think Maya you touched on that when we closed our eyes earlier so best piece of advice thanks Amy what best piece of advice you've ever had I'm a sucker for a good quote um I guess off the top of my head and it's it's quite basketball
59:13Amy Conroy:related but um it started because when I first saw wheelchair basketball on tv and they were these confident, powerful, talented players. And I was just the polar opposite. But something in me, some spark was like, I want to be that. There was this German woman in particular. And I was like, I don't know. Do I want to be you? Do I want to marry you? And I was just obsessed with her. And fast forward a bunch of years and finally made the team. And we played against them at the same tournament and we beat the Germans. And I remember outscoring her and there's a photo of me and I look like an absolute dick.
59:41Amy Conroy:I'm looking down at her on the floor. And I just, it's just a quote that trains so hard until your idols become your rivals and I think it's like how you said with your ambition and it's just like dream so big and just go for it and give everything
59:55Sarah Ellis:and spoiler alert turns out I did actually fancy her as well as that so it was ticked all the boxes it's probably another quote for that yeah it's such a good question I'd love to get your perspective
1:00:06Maya Raichoora:best piece of advice um I mean there's so many I guess like the one that has made the most transformational impact in my life is that all of us are born very very unique but most of us die a copy of someone else and I think coming back to that thing of authenticity it's so easy to just especially in a world of AI right everyone's copying each other so really come back to like yeah life isn't about just having more things and copying it's about being more more of who you are and like wear your shells and your scars with like so much ownership and attitude because no one
1:00:45Helen Tupper:can replace you don't let anyone kind of put you in a box or tell you what you can and can't do um my co-host damien from the making money podcast he was he had a job he was getting like almost 100 a year working full-time and he's like it's locked down he's like i want to start a youtube channel and everyone's like dude you've got a great job it's a big risk don't do it like youtube you're Most of them fail. And he said, I'm going to do it. And then he did it while he was doing his job. And then he said, I'm going to quit my job. Everyone was like, don't do it. It's too much of a risk. He quit his job.
1:01:13Helen Tupper:And now he's like one of the biggest finance YouTubers in the country. And he's got a huge channel. So I would say, don't let anyone put you in a box. When I worked in the city, I was a broker. They said, you've got to cut your hair because it's not professional for the clients. You've got to have short hair. That's how we move in this company. And I cut my hair. And then when I left, my dad said, yeah, cut your hair. You look so good. It's nice and smart. because he used to be, he worked at Maryland. So he's like, he still wears suits to this day and he doesn't even work anymore. So once I left that job, I was like, I'm not going to let anyone tell me like how I need to look, how I need to present myself.
1:01:46Helen Tupper:You need to work in this industry. You need to do that. People will limit you based on, like you said, their perspectives and never take, finally never take advice from someone who hasn't done it. So if someone's, if you want to open a YouTube or you want to get this job, don't ask someone for advice who's never done it because they'll be like, don't do it. It's too risky. you can't do it but you need someone who's actually done it to ask them and then they'll
1:02:07Sarah Ellis:give you good advice so yeah amazing thank you two things if that's all right one just a massive thank you for amy and maya and to main for being here thank you so much we really really appreciate people giving us their time and their generosity and sharing these stories with us for the benefit of the squiggly crows community so like massive massive thank you for us and also thank you to everyone here who has come tonight who has supported us who clicked on posts and shared lobsters and done everything like we hugely appreciate that and there's just one little ask that's okay before you leave and i know some of you might need to get trains and whatever um can we get a picture of you holding up your books john our lovely photographer here um this is a very last thing thank you because this is probably the most lobsters we've seen in a room so far and so we want to capture it to inspire other people john can you I may be, yeah Thanks everybody Books Does everybody have their books out?
1:03:04Sarah Ellis:Books out Lobsters out Okay, here we go
1:03:09Timeyin Akerelethey:I'll show you a load One, two, three Books in the air Woohoo! Thank you so much for listening to today's episode We always really appreciate you choosing to spend time learning with us And we also wanted to say a very special thank you to everybody who has bought Learn Like a Lobster we know loads of you pre-ordered and then had to wait months until the book actually came and lots of you have bought it since it was released it makes a massive difference to us and we can't wait to hear what you think you can always email us we're helen and sarah at squigglycareers.com but that's everything for this week thank you so much for listening and we're back with you again soon
1:03:56Thank you.
From the publisher
In this special live episode of Squiggly Careers, Helen and Sarah take to the stage to explore one of the trickiest parts of career growth - learning through the uncomfortable, uncertain, and messy moments. Borrowing brilliance from lobsters, they share the idea from their new book Learn Like a Lobster of 'shell shedding' — the vulnerable transitions we all go through when we outgrow old roles, identities, or ways of working.
Through honest stories, practical tools, and conversations with three brilliant guests, Maya Raichoora, Timeyin Akerelethey & Amy Conroy unpack how setbacks and unexpected change can become fuel for growth, if we know how to spot the learning.
This episode is all about turning hard moments into helpful ones, building the confidence to adapt, and leading your own development through the discomfort.
Episode 527
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