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TED Talks Daily

31 May 2026 · 43m · 13 chapters

Episode artwork

Sunday Pick: Kristen Bell on delivering honesty with empathy | from ReThinking with Adam Grant

In short

Kristen Bell discusses overcoming people-pleasing and internalizing others’ emotions, learning to be honest without unkindness, and using playfulness and boundaries to manage envy, compliments, and over-explaining.

Guest backgrounds

Kristen Bell is an actor, producer, and philanthropist known for Veronica Mars, Frozen (voice of Princess Anna), The Good Place, and Nobody Wants This. Adam Grant is an organizational psychologist and host of TED’s Rethinking.

Key claims

People-pleasing is fear-based and can be selfish (avoiding discomfort and dislike). Honesty can be delivered with empathy by asking permission, pressure-testing ideas, and reducing threat. Compliments are underrated and can be used to lift spirits without dishonest flattery. Envy should be paused, transformed, and not “ceded” control of emotions to the person you envy. Over-explaining is framed as “a form of begging.”

Notable examples

A flight coffee order where she wastes energy trying to avoid upsetting the attendant; Anna Kendrick as her envy target; “it was so great having you” as a kind way to end overstaying guests; in-character boundary scripts (Elsa/Anna; Eleanor/Michael).

Written by AI. May contain mistakes.

Chapters

1:04

Kristen Bell's Journey with Honesty and Empathy

Kristen Bell discusses her experiences with people-pleasing and her journey toward honesty and empathy.

“You have the plan, and you just got handed a huge opportunity.”
3:01

Kristen Bell on People-Pleasing and Performing

Adam Grant interviews Kristen Bell live at Uplift about her start as a child actor, her pre-performance mindset, working with a neuroscientist coach, and her struggle with people-pleasing.

“My job is not to come in and make the strongest creative decisions.”
12:06

The Impact of People-Pleasing

Kristen shares a personal story illustrating the challenges of her people-pleasing tendencies.

“There is your brain and there is reality.”
14:02

Navigating People-Pleasing and Fear

Kristen Bell discusses the complexities of people-pleasing and the fear of upsetting others.

“And one day they do it themselves, but they're not capable of that, all the stuff.”
22:56

The Power of Compliments and Connection

Exploration of how compliments can foster connection and maintain team morale.

“I think it is very natural and normal and toddler-esque to be jealous or envious of someone who has something that you want.”
26:31

Confronting Envy and Acknowledging Feelings

Kristen Bell shares insights on envy and how to transform negative emotions into positive actions.

“So I want to go back to Envy for a second.”
28:00

Managing Jealousy and Acceptance

Kristen discusses the challenges of dealing with jealousy and the importance of accepting that others deserve opportunities too.

“So when I'm hyper fixated on that, I pause.”
29:46

The Power of Vulnerability

Kristen shares a personal anecdote illustrating the value of vulnerability in relationships and emotional honesty.

“So I think the takeaway here is that you shouldn't give power over your emotions to Anna Kendrick.”
30:36

Delivering Tough Love with Empathy

Kristen demonstrates how to provide critical feedback effectively, emphasizing the importance of communication and respect.

“I just didn't know about it until recently.”
33:18

Playfulness in Communication

The discussion shifts to using playful tactics to navigate difficult conversations and maintain relationships without aggression.

“Don't use deference because then they already know you're not strong enough to pressure test it.”
Show all 13 chapters
36:15

Setting Boundaries with Kindness

Kristen shares insights on how to set boundaries in a polite yet firm manner, particularly in social situations.

“with a, like a straight spine or like a confident energetic signature.”
41:49

Character Reflections and Roles

Kristen reflects on her roles, discussing which characters she identifies with the most and least.

“First question is, which of all the roles you played, which character did you identify most with?”
42:00

Kristen Bell's Reflections on Roles and Advice

Kristen Bell shares insights about her acting roles, personal growth, and career advice.

“but Anna of Arendelle is probably the closest.”
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Transcript

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0:03Happy Sunday, y 'all. Elise Hugh here. Today, we're bringing you a Sunday pick where we share an episode of another podcast from TED, handpicked by us for you. You probably know Kristen Bell as the star behind characters like Veronica Mars, or the voice of Princess Anna from Frozen, or as Eleanor from The Good Place. In this episode of Rethinking with Adam Grant, Kristen Bell and Adam sat down for a live conversation to talk about a side of Kristen that fewer people know. They explore how she's learning to overcome her people-pleasing tendencies and stop internalizing other people's emotions. Kristen gets in character to demonstrate how to be honest without being unkind.

0:44She also makes the case that compliments are underrated, opens up about her strategies for dealing with envy, and offers a surprising theory of why we over-explain. To hear more deep conversations, you can find Rethinking wherever you get your podcasts. Learn more about Ted's podcasts at podcasts.ted.com. Now on to the episode, right after a quick break.

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3:01My job is morale. Period. period. My job is not to come in and make the strongest creative decisions. We have writers for that. We have a showrunner. The prop department people know what they're doing. My job is morale. Every day, all day. Hey everyone, it's Adam Grant. Welcome back to Rethinking, my podcast with Ted on the science of what makes us tick. I'm an organizational psychologist, and I'm taking you inside the minds of fascinating people to explore new thoughts and new ways of thinking.

3:38Kristen Bell is an actor, producer, and philanthropist. She currently stars in and executive produces the hit show, Nobody Wants This. Kristen and I became friends thanks to her husband, Dax Shepard, and she's taught me a lot about psychology. She and I just did a live conversation on stage at Better Ups Uplift Conference in San Francisco, and it was a blast. We talk about how she's learning to overcome her people-pleasing tendencies and stop internalizing other people's emotions. She also makes the case that compliments are underrated, opens up about her strategies for dealing with envy, and offers a surprising theory of why we over-explain things.

4:13And I convinced her to get in character to demonstrate how to be honest without being unkind.

4:29I had to make sure you were actually coming on stage. I was not paying attention. Nope. I was talking. Kristen, we are so glad to have you here at Uplift. Welcome. Thanks. Hi, guys.

4:44Can we just get a sense of the audience? How many of you, I'm just going to give you a few of Kristen's most iconic characters. Can you just cheer for the one you love most? Ooh, a contest. Sarah Marshall. Strong start. Okay, good. Princess Anna.

5:04Some of you have already cheered twice. Why? Okay, how about Eleanor from The Good Place?

5:13Wow. And Joanne from Nobody Wants This.

5:19They stood... There's three standards on that one. I'm not the judge, because I can't be involved, but... Eleanor had standards over there before, so, yeah. See, I missed it. You don't always know everything. Okay, so obviously. Thank you. Somebody said Veronica Mars. I was waiting for it. Cheer for Veronica Mars. Those are your real fans, I think. That's very flattering, you guys. Thank you. Okay, so Kristen, here's what I want to know. Yeah. I've loved all of those characters, But in some ways, maybe your greatest role was as a banana. Thank you for noticing, Adam. Can you explain that to those who don't know what I'm talking about?

6:04Yeah, it was my entrance into the biz, as they say. I was a kid that was a really strong mimic. I mimicked everything. When I walked in the room and heard an announcer, I would just start to mimic it all the time. And my mom wanted me to be involved in some sort of team activity. And I was a lot smaller than a lot of the other kids. And so she was like, huh, well, she sings a lot and she mimics a lot and she's a little bit performative. So what if we did theater? Great. Cut to I go to audition for Raggedy Ann and Andy. When I got there and I got out of the car and I completely broke down because I, for the first time in my life, felt like, oh, I do all this mimic stuff at home with my family, but people will be watching.

6:44And my mom took my shoulders and she said, listen to me, if you absolutely botch this, we will never speak of this again. We don't even have to drive down this street again. Okay? And so I went in, I did it, and I got cast as a banana in the first act and a tree in the second act. Obviously because they knew I could handle the complexity. That was my first theater show. Is there anything you learned from that that still affects you today? Oh yeah, that was the first time I felt the true kind of energy rise of like teamwork, where you prepare and you have this big secret with this group that you're working with and there's like this creativity flowing because there's paint and props and all of these like fun things involved for kids and we made a lot of the set pieces and then you have the excitement of opening night and to me, it was like my, the first time I really felt all of that excitement because to me like performing is really my chance to just be like, okay, I've prepared something, come on in, come on in.

7:49and to simply just do it to give other people joy. Because you don't know if someone, this is their favorite show. You don't know if they're going to maybe just want some, like a respite from their family, and maybe they might just shut their eyes during the show, which is also fine. But you get to do it for the group, and you get to add something. It's like a beautiful dance you do with a team. And I just wanted more. Let's talk a little bit about preparation. Let's go. What is your pregame ritual? How do you get yourself into the right mindset to perform? You caught it. You caught it back there.

8:22Not paying attention. Correct. I'm not joking. It will literally be, we will be talking. Actually, let's go. You have, in my opinion, you have to know what works for you. If you are to say, because in the business when you're shooting, they say rolling, and then they snap the little clapper for the camera, and then they call action. So there's about a 30-second delay. and I purposefully am not paying attention to any of that. For me, I want to be like swallowing the last grapes that I'm eating, wiping off my hands and talking about like what I saw on the Secret Millionaire show last night as they call action.

9:03Because for me, getting pushed off that cliff is how I do my most organic work in the scene. If I think too much, I find it's not as organic of a performance. That's so interesting because I think I watch a lot of people who backstage will start meditating. And I always look at that and think you're getting into the wrong mindset. You want to have energy on stage. You don't want to be calm. If we're going to talk, we should be interacting, right? Interesting. Is it? Yes. And because I find I am fueled by numerous topics at once. Oh, but what about this? Oh, but what about this? And maybe that's my personal application of that when we're talking about like, oh my gosh, did you see they had burritos at Crafty?

9:47Hello, Noah. You know what I mean? Love it. So I think we're surrounded by people who care about coaching. You have a coach. You've worked with coaches throughout your career. But you have a coach that you're obsessed with now. Obsessed? I don't know that I'd say I've worked with coaches throughout my, unless my husband counts. because I ask a lot of advice because he always has the opposite opinion and I like to pressure test everything. And so I found this leadership coach who is a neuroscientist named Dr. Julia Daganji and she has a program that you can sign up for that's like 20 minutes a day in the morning and I've been doing it since January 1 and I have become obsessed with it.

10:29And then I emailed her and had started doing private coaching as well. Okay, so two things here. First of all, you liking experts This should not be a novelty, but in 2026, listening to people who know stuff feels important. I just wanted to underscore that. Yeah, and that's crazy, y 'all. I mean, what? Okay, secondly, one of the things that you have been struggling with throughout your life that you've been working on recently encouraging is your chronic people-pleasing. she was like ooh yes yes I am vigilant about people having a good experience on planet earth because that's what I want and I like to be additive as opposed to you know being negative and Dr.

11:28Duganji has informed me that this is coming from a fear-based place because I am not confident internally enough to say something that might make someone upset. I don't yet have the capacity that I would like. I need to expand it to hold other people's discomfort. I have a problem telling the difference between your emotions and my emotions. It's harder for me. It takes more energy from my brain and my body. So if you are upset, I might take that on and I don't want to be upset. So when I'm working with her, she tries to get really, really granular and explain about, listen, there are two things.

12:13There is your brain and there is reality. And oftentimes people spend their whole life trying to change the one they can't control. And it's literally just like running into a brick wall and continuing to do it. And it's continuing to do it. I mean, so she tries to ask me to give her like the most granular situations of when I got like a little bit nervous to say something that was authentic. And I gave her this example last week. I was on a flight. I'm from Nashville. And it was in the morning. And I went to sleep. And I woke up. And it was like 10 a.m. when we landed. I was like, oh, I need coffee.

12:47And the sweetest flight attendant, I was like, can I grab a cup of coffee before we land? She was like, yes, baby. And she said, do you want cream? I was like, yeah, a little. She brings me back a coffee and it's half coffee, half cream. And that's fine. It's not my bag, but it's fine. It was a cup of milk. And so I was like, I need that juice. So I chug the coffee and then I was like, I'm going to go to the restroom. And I said, can I get one more cup of coffee? And she said, yes, absolutely. And I get out of my seat and my mind is going, tell her you don't want two creams. Tell her you do not want two creams just to say one cream please just say one cream go to the bathroom just say one cream just say one cream go to the bathroom just tell her one cream to say one it's not gonna make a difference that's fine just say one cream no big deal she comes out she's like same way I'm like yeah and then dr.

13:41deganji was like this is perfect perfect example look at how much energy you wasted. And if I come home at night, which I do, going like, I'm so drained, so drained, I'm so tired, you know, or feeling annoyed that there's like a whole system to put kids to bed. And wouldn't it be great to only do that six days a week? And one day they do it themselves, but they're not capable of that, all the stuff. And I'm like, well, I wish I wouldn't wasted so much energy. I'm just so drained. And she's like, yeah, well, look at what you're wasting it on. and also that there's a couple things at play there right because you really get to analyze it that woman desires to do a good job she was like the sweetest slight attendant so a i'm kind of stealing her joy a little bit when i don't tell her exactly what i want which is rude which is kind of rude and kind of kind of yes really rude and also i like i just i i'm fearful that i would upset her by telling her how I like my coffee?

14:46When you really say it out loud, particularly in front of a group of people, it sounds kind of crazy. But like you're, it's not trauma obviously, but you're having a reaction to being fearful of upsetting this lady. And not only is it fear, but it's control. Because when she doesn't know who you are authentically, and she doesn't have to change, you control the situation and you know exactly how she'll react. So you are actually fearful of sitting with her uncertainty. And then I was just like, I was like, whoa, you know, you want to shut the computer on someone who says something really strong.

15:23Okay. So I have, I have some, I don't even know where we are. No, I do, but I do want to, I just want to pick up on a couple of things you said about people, please. Yeah. Keep me straight because this relates to a frustration I had when Give and Take first came out. I spent a lot of time trying to encourage people to be givers rather than takers. Yeah. And I kept getting typecast, to use a term from your world, as the nice guys and nice gals finish first person. And I kept having to explain, no, no, no, being a giver is not about being nice. It's not about pleasing people. It's about helping them.

15:59And those are two completely different things. and through I had so many of those conversations that it finally dawned on me that people-pleasing is actually selfish mmm because that's what Dax says to me all the time well Dax thinks everything is selfish and he's wrong about that but we gang up on him but I think that it's selfish in two ways one is what you just described which is you're an empath and you don't want to feel someone else's bad feelings and so it's about you but it's also selfish because you don't want to be disliked oh yeah yeah yeah yeah yeah well if I'm disliked again I'm I can't control the situation right and so what I'm learning that it that it the really like boiling it down is about I am currently learning to practice just being patient and holding uncertainty I think this is very relevant to everyone in the room.

16:59When I think about the research on leadership, for example, there's a curvilinear relationship between how agreeable people are and how effective they tend to be at leading. If you're hyper-agreeable, you tend to be too much of a people pleaser and you don't challenge your team enough. If you're hyper-disagreeable, you tend to leave people feeling disrespected. And so it's easier if you're in the middle of that spectrum. But if you're on your extreme or the other extreme, I think actually learning the skill of acting is useful. And so I want to talk about some of the things we can take away from acting.

17:25for everyone in the room. Okay. So let's talk about chemistry with your co-stars and your collaborators. Okay. I want to talk about this from two angles. One is the chemistry screen or the read where you figure out who you have chemistry with. And then the other is how do you build it once you're stuck working with someone? So let's start at the beginning.

17:53I Okay, so your chemistry with your boyfriend on that show is the first thing everyone talks about. Yeah. Even Dax admits it's electric. I know, he loves it so much. Which makes me a little uncomfortable. He's like, I want you guys to kiss so bad. And I'm like, stop cheating on Dax, Kristen. I'm not okay with that. Start the job. Anyway.

18:17Okay, well, let me start by saying what Adam and I have, if you want to really break it down, we tapped into something that I don't think anyone's thinking about, which is this, like, super buried nostalgia of Veronica Mars and Seth Cohen hooking up. And no one's really, no one really, like, thinks about that, because we're older now, and we've sort of forgotten those shows. But anyone that watched those shows, you always wanted a crossover. You know what I mean? You always wanted a crossover. But for me, when I, I will say this, maybe it's better for me to analyze people that I have to work really closely with, like my producing partner or someone else that I have to do day-to-day activities or my ADs who have to like schedule the scenes and I have to trust them if I say my daughter has a recital at 6 p.m.

19:00and I really have to trust that they're going to get me out in time those kinds of people the barometer that I use is if I can get enough of a read on you that I think I would let you babysit my kids we're probably good to go like we will be a match now when I'm on set there's 75 other people there and I didn't hire them all personally. So when I'm around people that I know I'm going to be working with and I want to create an environment of like teamwork, I start super duper small and find something that we might have in common of like, I'm ordering Starbucks. Do you want Starbucks? Right? Or what kind of coffee do you like?

19:39Or anything super duper tiny. I love your shoes. By the way, can I just say, this is what we should be talking about. Nobody's complimenting people enough. Like we've like lost that. And it's not, I'm going to get on a tangent real quick. And can you bring me back in a second? Can you like, I'll consider it. Okay. It does not cost you anything to say something nice to someone. And it also, it comes naturally to you. And if, and if it doesn't check your pulse, because like, I can be like looking anywhere and be like, oh my gosh, I love those glasses, those red glasses right there. And there's a difference between me just clocking them and then me actually stopping by being like, oh my gosh, I really love your glasses.

20:24We don't say the nice things we think all the time. And we need to figure out like what, unlock that and let it fall out of our mouth. And it's one of the cutest things my husband does because he gives compliments to strangers with reckless abandon. If we're at a restaurant and someone like the waitress like or the waiter has like really nice eyebrows he'd be like wow you have such great eyebrows and I know he's doing it to flirt with me first of all okay um but he lets compliments fall off of him all the time if he sees something he likes he says it and I think that's really really beautiful so I start with playfulness and something that connects us, that humanizes us on a level.

21:10I think keeping people's spirits up is an absolute superpower, and it's what oftentimes makes you look like a leader. And for a leader, especially one that people are often intimidated by, it is paramount to have playfulness. Anyone else? Yeah.

21:33I'm just wondering if anyone else thinks that Kristen might have missed a calling as a chief people officer. Chief people officer? I think you've been doing that job a little bit on the side. Great. As a hobby. The compliment thing is tricky, though, when you're a leader or a person in a position of power on the receiving end of it. because I'm sure if I came on set, the first person I want to compliment is Kristen Bell. And I'm sure you get a lot of brown nosing, a lot of dishonest flattery. How do you deal with that? Well, I mean, honestly, it's easy for me to tell. I'm picking up on people's energetic signatures.

22:15I'm not picking up on the words. I'm looking for the people around me who maybe could benefit from a little sprinkle of attention. And if someone's giving me a lot of compliments, it's honestly probably not the person I'm going to gravitate towards the rest of the day. So the fastest way to your heart is to insult you? 100%. 100%. Done. Well, to tease me, yeah. Because I think jokes are very funny. And that's, I mean, I married my husband because he teases me all the time, and I love it so much. I want to talk about when you mention a lot of times you're not in charge of casting and you don't get to control who you have to work with.

22:54Right, right. And sometimes you have to work with people who are not as good as you are. I think it is very natural and normal and toddler-esque to be jealous or envious of someone who has something that you want. Like when you're a toddler and you want french fries and someone has french fries, you're angry at that, you hate that person. It's, I think it's, we're primates. So you can't get around it. So if you can't get around it, you just have to be aware of it. And for me in particular, I can't suck it up. I have a barrier here of the energy that I will protect. Because I have a finite amount of energy each day, and I want to make sure that I'm taking a good portion of it home to my family at night, and I'm still able to engage with them, even with long days.

23:46but I also think that I think when you take someone else's bait of any negative emotion you have to be really really careful because if you don't transform it you will transmit it and then you're a part of the problem and that's even worse because you're part of the problem that you're complaining about so I do take that very seriously like when something negative happens. I'm like, if I don't transform this, I will transmit it. And I just would prefer a better resume. I don't want to be responsible for transmitting a bunch of negative stuff. I love that mantra. Thanks. You're welcome. Compliment executed.

24:32There is a little wrinkle, though. Tell me. Which is, when you say, if you don't transform it, you will transmit it. I think a lot of people will be tempted to say, okay, whenever I feel an unpleasant emotion, I just immediately need to ward it off. I'm going to avoid it, or I'm going to deny it, or I'm going to suppress it. And I don't think that's what you're talking about. No, not in the slightest. Transforming something does not mean ignoring it. Transformation means taking something that exists, fully making it something different, and spitting it out, right? You're transforming it.

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26:31So I want to go back to Envy for a second. because you, I think for most of your life, have been immune to envy. You maybe pathologically see the best in people. Some people believe, some people who know you and love you believe that you bend over backward to see the good in everyone. I've seen you do it with people who don't deserve it, even. Which is fun. And I can see you're coming around. You're admitting that this might be true. No, I'm about to take you down. I have a lot of evidence on my side on this one. But you joined the Envy Fold not terribly long ago. When I was stunned to find out that you had someone that you envied.

27:17Yeah. Tell us who and why. Listen, Anna Kendrick is aggressively talented. Okay? Everything she does is exceptional. And she's gotten a lot of roles that I wanted. a lot of roles that I wanted. And sometimes I think about that. And that's where I'm going to leave it.

27:43Wait, but not only that, right? She's also short. Uh-huh. She's petite. There's a killer set of pipes. Yeah, and so she's actually, she's taking your role in the world, not just in movies. That's correct. I just wanted to remind you of that. You're right. You're right. emotion and now transform it for us. Okay. So when I'm hyper fixated on that, I pause. I recognize, has hyper fixation ever really gotten me anywhere? The answer is no. Um, rest and restorative behaviors have gotten me somewhere because I'm great at going to get it, but I got to stop pulling on the plant. I then will go, Oh, I wanted that role so much.

28:32And then I'll go, was that the only role that's casting this year? Probably not. Probably there are other roles. Oh, I don't know about any of the other roles because I haven't looked into them. And that is where the I don't know play a big part in my life. You do not know as much as you think you know. Everyone who thinks they know is wrong. We are, each one of us is a mosaic of our experiences, right so every single one of us is built completely differently so what did what did you do to manage that remembered that she's a different person and deserves those roles i mean i really just i think i probably got to like um an ubuntu place with her like the light in me sees the light in you like you are allowed to exist i don't get all the roles just because i want them what are you talking about you know what i mean i may have thought i was really good for that role or really wanted to do that role, but there's a bunch of other people in charge who have had a bunch of other experiences and other priors that are building a project that I'm not involved in, and they chose her, and that's okay.

29:41And I have the choice of how long I'm going to let that bother me. So I think the takeaway here is that you shouldn't give power over your emotions to Anna Kendrick. That's right. None of you. You can't let her have it. Do not cede control over your emotions. But you know what's so funny is then when she was on the podcast and she was so, so great on Dax's podcast, she was so vulnerable. And Dax made her come in the house to meet me because he knew he was going to, like, mend this jealousy I had towards her. And she was so beautiful. And I just, I gave her a big hug and I was like, oh, my God, I love you so much.

30:19I'm constantly so jealous of you. And then she, and I admitted it. And I felt really good about it after that. Wow. I was a little sad that you amended it because I wanted you to sit with a little discomfort. I feel like I sat with it for like 10 years. All right, that's fair. I just didn't know about it until recently. Okay. So, Kristen, you were talking a few minutes ago about playfulness being important. Yeah. So I thought it would be fun to play a game. Do it. Okay. I think maybe in part because of your people-pleasing tendencies. Yeah. This is maybe the silver lining in them. in part because of your emotional intelligence and in part because of your acting skills.

30:56Okay. I think you are extraordinarily good at dishing out tough love. Ooh. I have watched you give... Oh, it's so exhausting though. It's so hard for me. Well, that's why we're going to make it a game. Okay, great. So I've watched you give critical feedback to people in ways that don't crush their souls. I have watched you maybe say things that are honest that other people might not want to hear and they take it fine because of the way that you deliver it. And so I thought it'd be fun if you could demonstrate that skill for us today. Okay. And you can do it in any of your characters if it's easier for you.

31:26Okay. Your choice. The first one is, I'd like you to imagine that you are working with people who are basing decisions on ego instead of facts. What would you say to those people? I would start with a question, not a statement, because it's a little bit more communicative. And I always ask, can I pressure test this? and I talk with my hands a lot and I tend to give body feedback that I'm not a threat like here to help just want to pressure test this by saying that I feel as though I'm also reminding them we're on a team because team members have respect when they ask permission they don't just say like no you're wrong or hey you're doing this the pointing of the finger thing just you never get a good result and if you don't get a good result why even waste your energy trying and then I would probably speak slowly and thoughtfully so that they knew I was concerned and I would then present a detail that showed them we might be missing something.

32:38I would probably say can I pressure test this? If we hire that person without without seeing any others, I just worry, I don't want us to miss some genius that's one audition away from being seen by us. And if we do wait a little bit longer, we could get really lucky. So there's sort of like a flow of emotional math that I'm trying to use when I speak to the person that's like, respect, but not, what's it called when you like bow to someone. Like, what's that? Deference, I'm hearing from the audience? Sure. Don't use deference because then they already know you're not strong enough to pressure test it.

33:28Stay in the conversation, but be a team member, and then provide them a piece of information that allows them to be reminded that they don't know everything because we don't know everything. I think, okay, so I love this sequence here of leading with inquiry rather than advocacy, then showing care and concern, and making it clear that this is a collective problem, not just an individual one, and reducing the threat level. My hands are empty. There's no weapon here. Okay. Let me ask you to do a couple in character now. Oh my God, Adam. Okay, great. Let's do it. Kristen got no warning that this was going to happen.

34:05So imagine that you have someone close to you who is dumping their problems on you and complaining a lot and you need to set a boundary. So you can treat me as Elsa and you're Anna. What would you say when Elsa is dragging you down? And I can say rolling whenever you're ready. Do you know what's so funny? I couldn't do this as Kristen. I would have passed on that question. because I don't know how to do that to someone. I know. But here's what I think Anna would do. Okay, ready? Okay. Okay, hold on, hold on. She would say. Rolling. Elsa, you know you're my best friend and sister, and we always will be.

34:48But when you have these really heavy problems, I'm not sure right now I'm strong enough to carry them. So let's lay them in between us, and I'll still be here with you, but I can't hold them right now.

35:11I think you might have just escaped an icy blast. And hopefully. Okay, let me do another one, if you're ready. Okay, we're on the good place. I am Michael, and I am taking credit for the brilliant idea that you had to get us out of the bad place. Okay. Hey, Elinor. What up, Mike? You know I was on this team too, right, bro? Oh, I'm so sorry. Thank you. The end. Elinor would not have a problem saying any of that. But can I tell you how I would handle it? So, like, this is where playfulness, I think, comes back into the equation. Because a lot of things can be handled in playfulness. if it's really authentically playful and the truth.

36:06You simply state your truth in kind of a playful way that is not really aggressive because you need to add this correction right now. And you have to, it's really important you add it with a, like a straight spine or like a confident energetic signature. Okay. I have noticed you have a secret weapon that gets you out of people staying too long at your house. Does anyone ever have the problem of guests overstaying their welcome and you can't get rid of them? Woof, right? Or somebody shows up in your office and they won't leave. This is a perpetual problem for we agreeable people pleasers. Yeah.

36:45And yet you have cracked this code. What do I do? Well, I've seen you do it several times. Dinner is done. Get out! No, just kidding. No. Maybe you don't even realize you're doing it. I might not tell. Dinner is done and you just say, it was so great having you. Oh, yeah, yeah, yeah. As if, like, you've immediately taken dinner into the past. It's like, not, it is great having you. No, no, no, this has already happened. It's done. Go home. But you say it so kindly, it doesn't feel like you're kicking other people out. This is what writers do in a writer's room, right? They want to write a scene between two people, and they want the motivation and action to be one thing, but they can't use those words.

37:25So they have to do two, oftentimes writers have to make two things work at once. So if you want someone to leave, but you still want them to like you, you just have to put a little bit of thought into what you say. And apparently I have mastered the it was so great having you. That's exactly how you do it. You know, my mom has a sign in her house that says, please leave by nine. Because we're real early to bed people. But you're accomplishing two things. You are stating a genuine experience because I don't have people over to my house. Like when you're over for dinner, I don't not want you in my life or over to my house.

37:59But I also know to protect my self and my energy, I do need to go to bed by 9. So if you want to stay up and talk all night, you are welcome to, but it will not be with me. I found this so useful. I now say this to people. Only, I find myself sometimes wanting to say it when they arrive. Oh, yeah. Somebody walks in the door. It was so nice having you. That doesn't work. You know what, though? annoyance is the price we pay for community and again damn it k-bell you just transformed a thing that i prefer to transmit which is i am annoyed by your presence yeah go home you can totally be annoyed you can be annoyed but you for someone you've invited into your house my value system would say you probably can't kick them out the second they get there and we're supposed to be annoyed with people we're supposed to be annoyed with people.

38:55We're not supposed to be the same. We're supposed to be different. And you're supposed to be annoyed with Uncle Randy at dinner because he has some archaic point of view. And if he talks about it too much, you can say, like, I just, can we please move on from that subject? You know, you're allowed to state your opinion. They're allowed to state theirs back. And Uncle Randy sucks. And he's always going to suck, you guys. He's not gonna not suck but he's your uncle he's your mom's only brother and you have him over for dinner once in a while you know why because if he sucks this much to you he doesn't have any other friends that's like the four times uncle randy gets some community so make the chicken and listen to him so i've tried to be really mindful with my words and one One of the things of like cutting people out, what are the other things people say when they like, you know, destroy?

39:54No contact. No contact. Ghosting. Yeah, ghosting or like... This is not a healthy relationship for me. Come on. Then you need to expand your capacity is what I would say. This message is brought to you by Apple Card. For a limited time, when you get a new Apple Card and purchase AirPods Pro 3 at Apple, you can earn back the cost up to$250 daily cash. new AirPods Pro and up to$250 bonus daily cash back. Now that's music to my ears. Subject to credit approval, limitations and spend requirements apply. Apple Card is issued by Goldman Sachs Bank USA, Salt Lake City branch. Terms and more at apple.co slash AirPods.

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41:49It is lightning round time. First question is, which of all the roles you played, which character did you identify most with? There are slivers of me in each one of them, certainly, but Anna of Arendelle is probably the closest. Agree. Okay, the one you identify least with, I was torn between Eleanor and Sarah Marshall. Is either of those right? It's Sarah Marshall. I identify quite a bit with Eleanor. Listen, if you studied internal family systems, you know there are different people coming up from the living room all the time, okay? And I've got different people popping up and one's a professional and one's a badass and one's real snarky and one's real tired.

42:33So they're all in there. We're going to debate this later. You don't like it? No, you don't have different people in your head. They're just different aspects of your personality. Samantha. We don't need all the parts. Well, they're not going to be different people, but could they at least have different wigs? Let's make it fun, Adam. My God. You have to bring up the wigs with me. So cruel. Okay. If you could play one role again, who would you love to re-inhabit? Eleanor. She was so fun. And she said such dirty things. Worst career advice you've ever gotten? It wasn't explicitly said to me. It was absorbed by comparison and the things I saw around me, which was try to be what they want you to be.

43:19And I, for many, many years, was like auditioning for things. I was like, oh, Emily Blunt. Michelle Williams. Enemy Anna Kendrick again. And my husband finally said to me, and I was like saying something about some Oscar worthy indie that I didn't get and he was like my god stay in your lane and I was like what what but I was like oh yeah wait if I stay in my lane I actually can figure out how to drive this car and I can bring my own weird personality to things or I can look for things that I feel good about. Love it. Tell me something that you have changed your mind about lately or rethought.

43:59One sentence. I'm accepting the fact that over-explaining is a form of begging. Wow. That's really powerful, and I'm not going to ask you to expand upon it. As tempted as I am. Okay, what's a show we should all check out that we might not know yet? You give the best recommendations. Okay, guys. If you want the truth, it is called Million Dollar Secret. It is on Netflix. It's a real-life version of Werewolves and Villagers. or Mafia, the game. Okay. What's a lightning question you have for me? Do you ever have days when you feel you're completely overtaken by the negative energy of the world and want to throw your hands up in the air and not give people good or balancing advice?

44:52And if you do, how do you combat that? No.

44:59Were you proving to me that you can answer short questions? Yes.

45:05That's fair. I don't ever have a day like that. Ever. I can't even, I can't fathom it. Because I have the great fortune of having extraordinary people in my life and getting to teach brilliant students who inspire me to want to learn more so I have something worth teaching. I have an incredible family who comes home and makes fun of me every day and makes me realize I need to get better at everything I'm trying to do. Amen. And I think everywhere I look, I see people who have huge hearts and who are trying to make the world a better place. And those are not the people in the headlines. Those are not the people who want to run the free world.

45:48Those are not always the people who want to be CEOs of big companies, but they are the people who make the world go round. And I think it's impossible to feel pessimistic or discouraged when you look around and see just if everyone in the room, if you were to just pause for a second and think about how many people you know that you have 100 % faith in their motivation, their values, their character. if there are more than two people on your list that is a reason to be hopeful and I have a lot of people on that list and so I look at the world and think yeah, there's an amplified sliver of the world that sucks really badly and I am not going to let those people dominate my vision I also feel bad sometimes for those people because that's such a beautiful POV Ladies and gentlemen, Kristen Bell!

47:14Original music by Hansdale Sue and Alison Leighton Brown.

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48:15Hi there, it's Adam Grant from Ted's Rethinking Podcast, and this episode is brought to you by ServiceNow. I get to spend my days studying how people think and what it actually takes to change our minds. It's work I find deeply meaningful. But even in meaningful work, there's still busy work. The admin, the repetitive processes, the invisible load that pulls attention away from what really matters. That's where ServiceNow's AI specialists come in. They don't just tell you what you should do about your busy work. They actually do it. Start to finish. Cases closed. Requests handled. No extra work for you.

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From the publisher

On today's "Sunday Pick" on TED Talks Daily, we're bring you an episode from the TED Podcast ReThinking with Adam Grant. You probably know Kristen Bell as the star behind characters like Veronica Mars, Princess Anna from Frozen, and Eleanor from The Good Place. In this episode, Adam sits down with Kristen live at BetterUp’s Uplift leadership summit to examine how she’s learning to overcome her people pleasing tendencies and stop internalizing other people’s emotions. Kristen gets in character to demonstrate how to be honest without being unkind. She also makes the case that compliments are underrated, opens up about her strategies for dealing with envy, and offers a surprising theory of why we overexplain.


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