In short
The $100 MBA Show - Episode MBA2324: How To Plan a Successful MVP Launch + Free Ride Friday
Episode Summary In this episode, Omar Zenhom discusses the importance of launching a Minimum Viable Product (MVP) for new entrepreneurs. He emphasizes that rather than striving for perfection, it's crucial to start with a basic version of your product that allows for iterative improvement based on customer feedback. The episode provides a detailed step-by-step strategy for planning a successful MVP launch.
Key Concepts
- Minimum Viable Product (MVP): A basic version of a product that can be improved upon, allowing entrepreneurs to test their ideas and gather essential feedback.
- Iterative Development: The process of continuously improving the product based on user feedback received during the MVP launch.
- Smart Resource Management: Using limited resources wisely to test product viability and build a customer base without heavy initial investments.
Episode Breakdown
Introduction
- Host, Omar Zenhom, introduces the theme of the episode: planning a successful MVP launch.
- Reminder of Free Ride Friday, where a lifetime membership to the $100 MBA program is given away.
Importance of MVP
- Highlighted the misconception that entrepreneurs need to create a perfect product before launch.
- MVP allows for testing of market fit and customer interest without significant upfront investment.
Step-by-Step Game Plan for an MVP Launch
- Initial Feedback Gathering
- Email Your List: Start by emailing your existing customer base instead of launching to the public.
- Feedback Mechanism: Offer incentives like a discount in exchange for feedback through calls or surveys.
- Iterate Based on Feedback
- Improvement Phase: Utilize the feedback received to make necessary adjustments to the product.
- Engagement with Active Users: Target your most engaged customers for the MVP launch to ensure quality feedback.
- Create a Landing Page
- After making improvements, create a simple webpage to explain your offer.
- Email Notification: Notify your entire email list about the refined product, possibly including retargeting ads.
- Quiet Public Launch
- Publish the product on your website without a major announcement.
- Track Customer Experience: Use tools like Hotjar to analyze user navigation and identify any friction points in the purchase process.
- Plan for a Bigger Launch
- Once the MVP has been tested and improved, plan a larger marketing strategy.
- Use tools such as guest appearances on podcasts and affiliate partnerships to maximize visibility.
Conclusion
- Emphasis on the importance of patience and iterative learning in business.
- The final product should be well-tested and thought out before committing to a large-scale launch.
- Encouragement to embrace gradual learning and earnings throughout the process.
Free Ride Friday Announcement
- Winner: Philip Klayman, who provided a positive review of the podcast.
- Instructions for the winner to claim their prize.
Key Takeaways
- Starting with an MVP helps minimize risk and allows for practical adjustments based on real customer feedback.
- The MVP launch process is less about immediate financial gain and more about learning what works and what doesn't.
- Iterative improvements lead to a stronger final product that can attract more customers effectively.
Closing Thoughts Omar Zenhom concludes by stressing the value of patience in business and the importance of strategically planning a launch to ensure success. He encourages listeners to approach entrepreneurship with a mindset of continuous learning and adaptation.
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Transcript
Automatic transcript. May contain errors.0:09Heyo! Welcome to the$100 NBA show! Business lessons delivered on a silver platter to help you build a better business business. I'm your host, your coach, your teacher, Omar Zinhome. I'm also the co-founder of Webinar Ninja, an innovative software company I started back in 2014. And today is Free Ride Friday. On Free Ride Fridays, we give away a lifetime membership to one of our programs. We're giving away the$100 MBA. If you want to win a free ride, go ahead and leave us an Apple Podcast rating and review. And you enter our weekly random draw we call Free Ride Friday. Listen in on Friday, just like today, to see if you won.
0:42We announce this week's winner a little bit later in the episode. In today's episode, you will learn how to plan a successful MVP launch. An MVP launch is the first version of a product or service, the minimal viable product. An MVP launch is a little bit different than launching something that is a little bit more established. A new feature, a well-established course or training program, something that had many versions before and you're launching anew. So planning an MVP launch is more than slightly different. It's actually quite different. You want to take certain steps to make sure it's successful, but also to get feedback to improve it quickly as the launch is in progress.
1:24Listen, I get it. You are excited about your new product, your new offering, and you are actually really looking forward to making some money with it. And we'll get to that. We'll make sure you have a plan for that. But you also don't want to fall flat on your face. You want to make sure that your reputation is intact so that you can lean on that reputation to get more sales. I'm going to walk you through each step of the process so you know when to do it and how to do it so that when you release that MVP product or service, it's a success. Let's get into it. Let's get down to business. The main difference between a MVP launch, a launch for MVP product or service, and a regular launch of an established product is that you are not totally sure, without a shadow of a doubt, that your product is perfect for your audience, that you have exact product market fit, or maybe you're not sure that the product is going to perform as expected.
2:16This could be because of a technical reason, like it's a piece of software and you're not sure that it's perfect because you really haven't had a lot of people using it yet. Maybe you beta tested it and maybe 5, 10, 20 people tried it before, but not hundreds where they can discover bugs and issues. Same thing goes with a physical product or maybe even a course or a training. You don't have enough critical mass feedback to have the confidence that, yep, my product is ready for the prime time, meaning it's ready for you to invest lots of money in advertising, to build partnerships and affiliate launch partners.
2:51You don't want to use these resources on a product. You're not sure 100 % that these resources won't be wasted on a product that maybe doesn't convert at the highest level. We want to spend our money on marketing and ads and partnerships and all that kind of stuff for a huge blowout launch when we know the product is solid. And as soon as people discover it, they're going to buy it. So let's assume that you have a product that is ready for people to buy. It's an MVP version of the product. It's not perfect. It doesn't have all the bells and whistles, but it's good enough to sell. Before you start building a website or a landing page and start making a whole lot of hoopla, you're going to just write an email.
3:31You're going to write what you would write on a sales page on an email and sell it to your existing list, to your existing customers, to see what their feedback is. You could see this as sort of like a beta launch where you can give them a special offer just to get bodies in the door, metaphorically speaking, and feedback so that you can improve the product before you go to the next stage. Now, the whole point of an MVP launch is that you wanna give it to people, you want people to part ways with their money so they can value the product, but they also need to give you feedback so that you can then improve the product quickly.
4:10So one of the stipulations of this special offer should be a five-minute call or a 10-minute call or filling out a survey or a feedback form, and most people will do good on that promise. So even if you only get a handful of customers, this is a start. You're getting some feedback, you're getting some language, you're understanding what they like, what they don't like about the product, What would they love to have? Where they're getting stuck? All kinds of stuff like that. So you're just going to launch to your email list at the beginning. No website, no nothing, just via email. And then you can send them a payment link or an invoice or whatever so they can have access to the product.
4:45Don't overcomplicate it. Think of the simplest way to deliver this product or service to them in exchange for money. Next, once you're past this phase, you got feedback, you're going to go and iterate your product, improve that product with the feedback you got. And by the way, in the first step, when you're emailing your list, you don't have to email the whole list. It could be a segment of your list, your most active customers, your most valuable customers. Your job here is just to get some feedback. You don't need a hundred people buying it. You need five to 10, maybe. The next step is then you're going to build a page on your website that explains your offer, explains your product or service.
5:20Now, remember it's improved now. You've got feedback. You've improved upon that feedback or using that feedback to make your product better and your service, even more stellar. And now you've got this page on your website. This page doesn't need to be a major page or on your navigation. It can even be a hidden page. Now we're going to email our entire list, maybe our non-buyers list. And if you're feeling adventurous, you can start running some retargeting ads so that anybody who's been on your website can see this page or an advertisement about this product on social media. This is very low-hanging fruit, very cheap to run retargeting ads, and you can put a budget of$5 a day.
5:59And this is a chance for you to see if this sells based on the pain that your product is solving that is being described on that page on your website. Remember, when you're doing these steps, you're learning not only about how to improve the product, but how to improve the process of selling this product. The sales copy, the video, the offering, the price point, all kinds of stuff. You're seeing this as an experiment. You're seeing this as you're like a scientist in a lab and you're trying all these different things to improve the actual whole offering. By the way, I just went through this the last year.
6:34I went through all these steps and more with our sister product, Course Ninja, over at CourseNinja.co, allowing our creators and coaches to run live courses and coaching with our product. And this might sound like a slow process, but it's actually worth it because you're learning a lot and you're earning a lot. You're actually earning every step of the way and seeing what works and what doesn't. Now, you're not making, you know, maybe boatloads of money with every launch, every little launch, but you're making some money and learning what people are willing to pay for your offer. Every step of the way, I was experimenting with price.
7:11I was experimenting with what's included in each package so that I can learn what people are happy to pay for for the value I offer. So we're on step two now. They've gone to a page on my website, whether through retargeting or through my email list, and they have bought my MVP, my second version of my MVP product. The third version is now going to be to the public, right? Where we're going to put it on the main page of our website, our homepage, we're going to advertise. It's going to be in the navigation. but we're not going to go out gangbusters. We're not going to go and just like say, Hey world, everybody buy this.
7:46We're not going to drop tons of money on advertising. We're not going to do a product hunt launch right now. Remember, this is still an MVP product. It's not maybe highly competitive with every product that has been out there for years, but it solves a problem, solves an issue, and it does it in a unique way. Let's do this properly. And that leads us to step three. Step three is all about, again, putting it publicly on your website. Now you're going to attract people that have never heard about you and they're going to see this on your homepage. Now, we're not going to make a big deal about it.
8:19We're not going to spend a lot of money. We're not going to do product hunt like I mentioned or announcements or JV partners or anything like that. We're actually going to just quietly put it on our website. No announcements. Just make it simple for people who visit our website to find this new product or service, whether it's our our navigation or our homepage or some sort of hello banner or whatever it might be. Why? Because now that the product's out in the world, on our main website, on our main checkout process, we want to test the whole process. We want to quietly do this so that we get some three or four or five or 10 customers organically and get their feedback.
8:54In this process, in this step, I like to install a software called Hotjar. Hotjar is something that you can put on and off your website, but basically it tracks how your customer navigates through your website, where they get stuck, where they click, where they don't click, how long they stay on each page. This basically gives you an idea of the customer's journey through the purchase so that you can make some improvements along the way. Maybe your checkout process needs to be shorter. Maybe it needs to be a little bit easier. Maybe there needs to be some help texts because people understand what this field means that they need to fill out to check out.
9:26These are all kinds of things you're going to learn with Hotjar and you don't need to use it all the time. You can just like sign up for a month and then shut it off after that. So only use it when you need it. So in this quiet little launch you're doing here, you're just learning about how strangers who never heard about you before, who've never been on your website, navigate through buying this product. So now it's more about the buying process rather than the product itself. You've already got a lot of feedback about the product. You've improved it a couple of times and you've kind of done this on the low key so that you can learn about how they purchase the product because how they buy the product is just important is the product itself.
10:00You want to make sure the experience is brilliant. I like to do about two weeks of this. And then after that, I'm confident that everything's working properly. The delivery of the product is good. People are enjoying the product. They're able to buy with it, buy the product with ease and there's no friction. There's no issues. I'm receiving the money in the payment processor and everything's working properly. Now I can start to plan. How do I want to launch big? Do I want to do a product hunt feature? Do I want to get some JV partners? and get people excited and get people promoting me? Do I wanna go down the affiliate route?
10:34Do I wanna do some PR and some social media and some podcasts? One of the things I like to do when I launch a new product is I like to guest on other podcasts. I have one stipulation though, this is my little signature move, is that they publish the podcast on a particular day, which is usually the launch date, the large launch date that I'm doing. That way, all the podcasts are publishing my episodes. So let's say like 15 podcasts are featuring me on the same day, it makes you feel like that I'm everywhere that day. And all of a sudden this launch becomes quite large. I'm using all my momentum on that day so that the launch gets a lot of momentum.
11:12And you can do the same thing with guest posting. You can do the same thing with YouTube videos that are mentioning you or featuring you or reviews of your product. Now you have time to plan to do this properly and launch big and invest knowing that you have perfected not only the product, but also the process of purchasing the product, purchasing the product, as well as marketing the product, getting people to understand what the product's values are on your pages, all kinds of things like that. You've done your due diligence. You're ready now to invest the big bucks and the time and the relationships to make the launch huge.
11:48Well, there you have it. That's what I recommend when it comes to launching an MVB product. Those steps, being meticulous, learning each step of the way, reiterating, improving, and having the confidence at the end to say, yep, now I know when I put down my money, it's going to convert because I've tested every step of the way. That wraps up today's lesson, but today's episode is not over. It's Free Ride Friday. Let's see who won this week's free ride. And the winner is Philip Klayman. Philip Klayman says, quick quality content, five stars. This podcast is quick quality content. Other podcasts I've listened to our thoughts or theories on business, Omar cuts through the fluff and gets to the meat.
12:28Thanks, Philip, for the great review. Your mission is to email me over at omar at 100mba.net so I can hook you up with a lifetime membership to the$100 MBA program, our program that teaches you the six essentials of becoming a better entrepreneur, 100 % guaranteed. If you want to win a free ride, just leave us an Apple podcast rating interview and you enter our weekly random draw we call Free Ride Friday. Thank you so much for listening to the show. If you love what you here. Hit subscribe, hit follow on your favorite podcast app so you would never miss a beat. Before I go, I want to leave you with this.
12:59Sometimes you got to be patient in business. Sometimes you want to rush and you want to put it out there and you want to make some money and make it huge, but you're going to have a better result when you sharpen twice and cut once. Use the fact that you can take this in steps and make a little bit of money here, a little bit of money there as you improve and perfect the product so that when you do launch and you go out to the masses into the public, you have the best version possible in this moment in time of your MVP. So, that way people are like, hey, you got to check this out. This is actually a product that's well thought out.
13:32Thanks so much for listening and I'll check you on Monday's episode. I'll see you then. Take care.
13:50Thank you.
From the publisher
The first and most important lesson for new entrepreneurs: don’t try to create the “perfect” product or service. Instead, start with an MVP — a Minimum Viable Product you can improve on.
That’s how you find out for sure that your idea is worth investing more time and money in, while simultaneously building the foundation of your customer base.
An MVP is a basic version of your product that’s good enough to get the job done, and lets you solicit valuable feedback for how to perfect it. It's all about smart resource management — sell a basic version, then let your product fund its own development.
Of course, an MVP launch is a different animal from the launch of a “finished” product or new feature.
Today, we’ve got a step-by-step game plan for your MVP launch. From sparking interest and marketing your MVP, to launching it and gathering that all-important real-world feedback, you’ll learn how to start your business in a smart, sustainable way that you can build on.
Take the guesswork out of designing the right product for your audience. Lower your own risk and investment into something that isn’t road-tested. Start small, and win big — Click Play!
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