In short
404 Media Podcast Summary: Episode on 3D Printed Guns and UnitedHealthcare
Episode Overview In this episode of The 404 Media Podcast, hosts Joseph, Sam, Emanuel, and Jason discuss the recent assassination of UnitedHealthcare CEO Brian Thompson, focusing on the weapon used and the ensuing reactions on social media. The conversation explores the significance of 3D-printed firearms, the implications of corporate responses to violence, and the broader societal conversations around healthcare and violence.
Key Topics Discussed
- The Assassination and Its Implications
- Background: Brian Thompson, CEO of UnitedHealthcare, was ambushed and killed in Manhattan, prompting a manhunt for the suspect, Luigi Mangione.
- Weapon Used: Reports indicated that the weapon found on Mangione was a specific 3D-printed design, potentially marking the first high-profile assassination involving such a weapon.
- The Significance of 3D-Printed Firearms
- Expert Insight: Joseph reported on the weapon's design, highlighting how 3D-printed guns have evolved. Unlike earlier models like the "Liberator," modern 3D-printed guns can closely replicate established firearm designs.
- Legal Ramifications: The use of 3D-printed weapons raises concerns about regulations, with experts suggesting that this incident could lead to legal crackdowns on the DIY firearms community.
- Reactions on Social Media
- Celebration of Violence: Following the assassination, there was a notable celebratory sentiment on social media, particularly among those sharing personal experiences with the healthcare system.
- Moderation Challenges: Moderators on Reddit and other platforms struggled to contain celebrations, leading to the deletion of numerous posts that violated community guidelines.
- Corporate Responses
- Removal of Leadership Pages: Major health insurance companies, including UnitedHealthcare, removed leadership pages from their websites following the assassination, leading to discussions about the motivations behind these actions.
- Crisis Management: Speculation arose regarding whether these companies were acting out of genuine concern for safety or as a PR response to the incident.
- Political and Social Commentary
- Healthcare Critique: The conversation transitioned into a broader critique of the healthcare system in the U.S., with many expressing frustration over insurance practices.
- Political Discourse: The episode highlighted the challenges of discussing political violence and the healthcare system, particularly in relation to ongoing cultural narratives.
Key Takeaways
- The assassination of Brian Thompson has sparked significant discussions surrounding the implications of 3D-printed firearms and the political climate surrounding healthcare in America.
- Social media reactions reveal deep frustrations with the healthcare system, reflecting wider societal sentiments that are sometimes overlooked in mainstream narratives.
- The responses from corporate entities raise questions about accountability and transparency in the face of violence.
Conclusion The episode wraps up by emphasizing the need for ongoing dialogue about these complex issues within society, especially in relation to healthcare and the implications of technology in crime.
Listeners are encouraged to engage with the content and consider subscribing for deeper insights and analysis.
---
For further details, you can listen to the episode directly [here](https://youtu.be/HuyJp3QDTbk), or visit [404 Media](https://404media.co) to support their journalism.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
Automatic transcript. May contain errors.0:00So my 404 Media colleagues probably remember when I got doxxed, which was a nightmare for everyone involved. mostly me. My name, address, phone number, social security number, and a bunch of other information was leaked online, which led to all these spam calls, harassment, threats, etc. Even if you're not a journalist, a sophisticated network of data brokers is making your personal information available to the highest bidder. I fixed my problem with DeleteMe, which is a service that basically looks you up on all these people search websites and data broker websites and formally gets you removed from them.
0:36The subscription service removes your personal info from the largest search databases on the web, helping prevent potential ID theft, doxing, and phishing scams. I'm a real Delete Me customer. I've been using it for more than five years. Sign up is so easy. You just go to their website and then they send you personalized privacy reports showing you what info they found, where they found it, and how they got it removed. Take control of your data and keep your private life private by signing up for Delete Me. now with a special discount for our listeners. Today, get 20 % off your Delete Me plan when you go to joindeliteme.com slash 404media and use promo code 404media at checkout.
1:14The only way to get 20 % off is to go to joindeliteme.com slash 404media and enter code 404media at checkout. That's joindeliteme.com slash 404media, code 404media.
1:33Hello, and welcome to the 404 Media Podcast, where we bring you unparalleled access to hidden worlds, both online and IRL. 404 Media is a journalist found in company and needs your support. To subscribe, go to 404media.co. As well as bonus content every single week, subscribers also get access to additional episodes where we respond to their best comments. Gain access to that content at 404media.co. I am your host, Joseph, and with me are 404 Media co-founders, Sam Cole. Hello. And Jason Kebler. Hello, hello. Noah Manuel this week. Hopefully he'll be here next week. One brief piece of housekeeping.
2:14There is an article on the site called 404 Media Objects to Texas Attorney General Kane Paxton Subpoena to Access Our Reporting. I'll read one quote from the article. this subpoena undermines the free and independent press it also highlights the fact that the alarm bells that have been raised about legal attacks on journalists in the second trump administration are not theoretical politicians already feel emboldened to use the legal system to target journalists end quote that's all we're going to say about this for now but go check out the article if you do want to get a little bit more context on that um jason merch yeah uh so sam and i and the others, but mostly Sam and I have been working on getting a refreshed new merch, new shirts, hoodies, crew neck, sweatshirts.
3:05We tried really hard to get these before Christmas so that you could give them as gifts. But we're not going to have them in time. The reason that I'm talking about this now is because probably later this week, we'll put them up on our Shopify if you're interested. And I want to highlight that it's a pre-sale, as in we've ordered them, but we're not going to get them before Christmas. But if you want to buy them, I will ship them out the second that I get them, which will probably be at the very beginning of January. So if you want to give your loved ones a piece of paper that says, you're getting a shirt from 404 Media, now is your chance.
3:46Is that right, Sam? Yeah. Yeah, the coveted IOU, always a classic for the last minute gift giving. I've done it a thousand times, unfortunately. But yeah, and it helps us if you pre-order to know how much to get. So, and I think they look sick. So watch for that. I haven't done an IOU, but I might do that this year. I've done it most years. I've done it so many times. I'm probably going to do it this year. Here's a printout of what I bought you. It's coming later. It's in the mail. It's like, that's, yeah, for sure. I respect it. I didn't know that was a thing. And I guess soon, yeah, soon we're going to begin to, I know, we're going to get into sneaker culture because we're doing all these drops now and pre-sales.
4:25We're going to have bots on our website. No, I don't want to give anybody any ideas. But yeah, definitely go and order that if you want. The show is going to be a little bit different here and then we're going to have a couple of breaks because there is just so much to talk about with the United Healthcare CEO. We've done a few different stories on it, probably different to the ones you've read at other outlets. Obviously, this is the biggest story, at least in the United States. But let's get into it. The first one that we're going to talk about is one that I wrote called United Healthcare Shooting Person of Interest Had 3D Printed Glock.
4:57I will give a super brief summary of recent events. I'm sure many people know this. But last week, a man ambushed the CEO of United Healthcare, Brian Thompson in Manhattan, on the pavement and shot him in the back and killed him. There was a massive manhunt with various things along the way. The police found a rucksack full of Monopoly money in Central Park. Lots of photos of the alleged shooter were released as police got them. And then eventually, reportedly, an employee at a McDonald's in Pennsylvania called authorities after seeing this person of interest later turned suspect. He's arrested, and his name is Luigi Mangong, ABC, NBC, CNN, all obtain images of a weapon found on him.
5:47This is where my story comes in. I think it's Mangione. Sure, we'll go for that. Thank you very much. I even checked. Trying to be respectful. I'm awful. I apologize. It's okay. It's the mispronounced word of the week. We're bringing it back. Bringing it back. Yeah, we had a good run. I saw in the replies on Twitter immediately the photo of the weapon and, you know, to an untrained eye like mine, it just looks like a black Glock, you know, it just looks like a pistol. But then people were tagging a particular Twitter user and mentioning somebody and saying it was a particular design of a 3D printed Glock frame.
6:31I then spoke to two people who said the same. One of those sources we granted anonymity, and another one was Print Shoot Repeat, who, for those who don't know, is a pretty high-profile YouTuber and 3D-printed firearm community member. They do all sorts of things with firearms and 3D-printed weapons and uploads videos. They have various issues with YouTube as well, demonacizing content as you might expect all of that um but both both of these people they said that the weapon in the photo released was a chairman wong version one um and i think and i think others would agree that is hugely significant in that this might be the first assassination in the United States using a 3D printed weapon.
7:30Now, again, I'm no expert, but Jason helped me with this because you have a little bit more knowledge than me and through the two people I spoke to. Just because we say a weapon is 3D printed, that doesn't mean the entire thing has been made by a printer. You're going to have different components like the slide, which you'll have to purchase, but this was the Glock frame, you know, and that was 3D printed. Before we touch on that a little bit more jason we haven't covered 3d printed guns i think directly at 404 media just because i don't know hasn't super uh come up but way back at motherboard the technology section of vice where we used to work and i think actually before my time there motherboard made probably like the first serious documentary about 3d printed guns what was the deal there yeah so it was called Clickprint gun.
8:21And it was made by our ex-colleagues at Motherboard. I think it came out maybe in 2012. It was a long time ago. And it followed Cody Wilson, who made this 3D printed gun called the Liberator, that he called the Liberator. And basically was just showing that it was possible to make a 3D printed gun. And I will say just for people who are interested, The producer and director of that documentary, which I think was like 25 minutes long, was Aaron Lee Carr, who has since gone on to make some very high-profile documentaries for HBO and other outlets. So it's extremely well made and it's worth watching.
9:06And this was a really big deal for Motherboard as well. I remember it got coverage from CNN and other major media outlets because they had no idea that this was even possible. And it really raised a lot of questions about free speech, content moderation, things like that. Back to the extent of the Second Amendment, various issues like this. Back when people were not talking about it as much, Cody Wilson went on to found this... I guess it's a company. I don't even know if it's a company or if it's just like an online platform, like nonprofit type thing called Defense Distributed, which has like all of these different designs for 3D printed guns, things like that.
9:54But the big thing is that the Liberator was, I believe, made entirely out of 3D print resin, which is like printable plastic, more or less. and he fired it. He tested it, showed that it worked, but it wasn't super reliable as a gun. Well, there's footage of it breaking and stuff. Yeah, it breaks. It's kind of like one of those one-time-use guns, more or less. And I think the very interesting thing is that in the years since then, as most things do in technology, 3D printed guns have gotten a lot more sophisticated and a lot different. And the gun that Joseph wrote about earlier this week that we're talking about, the Chairman Juan gun, is, I guess you'd call it like a hybrid 3D printed gun where the case is 3D printed plastic resin.
10:52But then as Joseph mentioned, many of the parts are metal and you buy those metal parts from the internet. And there was actually a kind of interesting academic study that's referenced in that article that came out in October about the rise of this type of gun because they're a lot more reliable than just like a plastic gun, as you'd expect. But they're a lot more sophisticated. And it's causing some... There's speculation in this paper that it's going to cause some problems for law enforcement because the definition of what a 3D printed gun is, is changing. And tracking this stuff is getting a lot more complicated for that reason.
11:43And that paper came out in the United Kingdom that has actual gun laws, whereas the United States, very few, very, very few. um but i thought it was i thought that was like very interesting context was was this paper but anyways uh joseph you want to talk a little bit more about this specific um gun and then also what what this tells us about what what might happen here yeah so and i guess just before that when you when you talk about the liberator from the early documentary it it looks very much like its own gun right it's like a particular design it's not trying to like replicate a glock from what i remember it's made in a certain way presumably because the physics of it has to try to be an effective even if one shot or a couple of shots weapon right and it's different now in that the 3d printed firearms market or community are basically making copies of established weapons that people know work and they're able to effectively replicate them.
12:47So this weapon, the Chairman One V1, I was told, you know, it was released in around 2020 or 2021, depending on where it was potentially downloaded from. And it quickly became unpopular because the v2 came out something like six months later um we don't know enough about you know the suspect and whether they did download this when they downloaded it but i thought that was an interesting data point in that this isn't like the version 3 or the version 4 or whatever a more recent one it is a years old model of this particular 3d printed firearm design so interesting uh data point there. You just mentioned that UK paper and how we could have problems for law enforcement.
13:37When the reporting initially came out about this 3D printed weapon, a few outlets relying on the comments of the police, obviously, were framing it as a ghost gun, which is a gun without a serial number. And of course that is true in that you don't 3D print a serial number onto it if you have any sense right um but i do think it's much more significant that's 3d printed than it just doesn't have a serial number and i think it bears repeating that as you say jason uh it could be a real problem in the uk in the us uh basically nothing in the way of somebody just buying a weapon like this anyway that being said stuff might change now and i'm i'm glad like i didn't like we don't want to make predictions i remember when emmanuel was editing this piece he changed a word because I said it might likely have legal ramifications.
14:28He's like, we don't want to predict, which is true. Print Shoot Repeat, the high-profile YouTuber, they said, quote, it appears to be the first high-profile case involving a 3D printed gun, and it's my guess that this will have a huge impact on DIY firearms regulations going forward, end quote. So that's one of the most prominent members of this community acknowledging and seeing that maybe there's going to be some sort of legal crackdown. Now, what that exactly looks like, I'm not clear on. Some members, I think many members of the 3D printed firearms community would say that this is information.
15:08It is a speech issue. All we're doing is distributing plans, that sort of thing. uh so we'll we'll see how that pans out legally but as well as a weapon of this type being used in a very high profile murder and assassination i think it really just just show how far freely printed weapons have come when i was writing my book about a nom the encryptophone company the fbi secretly ran and backdoored and read all the messages on there the fbi and other authorities got messages showing that a gang in Finland had basically made a factory for 3D printed submachine guns. And you look at the photos and it's crazy.
15:52There's like three or four 3D printers all lined up and they just have a supply chain of these things. So you have that. You also have some neo-Nazis in Finland who have turned to the weapons as well, apparently. And then if you are interested in this, I recommend you go follow the work of Popular Front from Jake Hamrahan, who's done a bit more reporting on this, and I think he did a recent documentary, but there's also even rebels in Myanmar who are now using 3D-printed weapons. This is here to stay now. We're so far from the Cody Wilsons doing a single-shot pistol now. Yeah, I've been pretty shocked at the fact that a lot of the 3D-printed guns appear to me to be submachine guns or automatic weapons in some way.
16:35Preface, or post-face, I don't know anything about guns. I know a little bit about 3D printed guns, just enough to sort of edit the piece that you did, but I don't know terminology. I don't know exactly if they're technically automatic weapons or what, but I have been surprised at how far it has clearly evolved since that initial Cody Williams story. Yeah, absolutely. Let's have a quick break. And when we come back, we're going to talk about a couple more stories around all of this. We'll be right back after this.
17:35Let's face it. After a night with drinks, I don't bounce back the next day like I used to. I have to make a choice. I can either have a great night or a great next day. That is, until I found pre-alcohol. ZBiotics pre-alcohol probiotic drink is the world's first genetically engineered probiotic. It was invented by PhD scientists to tackle rough mornings after drinking. Here's how it works. When you drink, alcohol gets converted into a toxic byproduct in the gut. It's this byproduct, not dehydration, that's to blame for your rough next day. Pre-alcohol produces an enzyme to break this byproduct down.
18:12Just remember to make pre-alcohol your first drink of the night. Drink responsibly and you'll feel your best tomorrow. I've been trying pre-alcohol before some holiday parties I've been going to, and I definitely notice a difference the next day. Even after a night out, I can confidently plan on waking up early to get on a call or to exercise before work. With the holiday season upon us, I know I'm going to be consuming a bit more alcohol than usual. With pre-alcohol, I can stay on track and not let the season throw me off course. Go to zbiotics.com slash 404media to learn more and get 15 % off your first order when you use 404 Media at checkout.
18:46ZBiotics is backed with 100 % money back guarantee. So if you're unsatisfied for any reason, they'll refund your money, no questions asked. Remember to head to zbiotics.com slash 404media and use the code 404media at checkout for 15 % off. Lumen is the world's first handheld metabolic coach. It's a device that measures your metabolism through your breath. And on the app, it lets you know if you're burning fat or carbs and gives you tailored guidance to improve your nutrition, workouts, sleep, and even stress management. All you have to do is breathe into your Lumen first thing in the morning, and you'll know what's going on with your metabolism and whether you're burning mostly fats or mostly carbs.
19:28Then, Lumen gives you a personalized nutrition plan for that day based on your measurements. I found Lumen to be particularly useful as I'm trying to get a head start on my New Year's resolutions of sleeping better and taking better care of my body. I realize that my metabolism is my body's engine, which helps me perform well when I'm exercising and helps me feel alert and focused through the rest of the day. Lumen's recommendations have helped me learn more about my body and how it turns food into fuel. It helps me know when to eat and helps me know what to eat so I can make sure I'm ready for a workout and ready to face the day.
20:05So if you want to stay on track with your health this holiday season, go to lumen.me slash 404media to get 15 % off your Lumen. That's L-U-M-E-N dot me slash 404media for 15 % off your purchase. Lumen makes a great gift too. Thank you, Lumen, for sponsoring this episode.
20:40Okay, and we're back. This one, Jason, you just published this today. Luigi Mangioni played Among Us, breathes air. Obviously, a sarcastic headline. I think before we get to sort of what you're criticizing, when the name of the suspect came out, what did you do? Yeah, I mean, I think anyone who has done journalism on the internet has done this at some point. And I think actually just random people who are interested in stories have started doing this as well, which is the name was announced. The name Luigi Mangione was announced yesterday by the NYPD. And then you Google the name and you try to figure out who was this person.
21:23And you try to look for their accounts, more or less. And in this case, it wasn't like John Smith. Like, it was easy to find quickly. There were several Luigi Mangiones, but the sort of like biographical information seemed to match what was happening on this person's account. And the most common thing that people do, the most common time that this happens is in the result of like a mass shooter where the name of a mass shooter is released. And then the people who cover these things essentially go looking for their online footprint and their manifesto, if there is one. There's been several high-profile examples where a mass shooter had a YouTube channel where they had lots of hateful stuff, or in some cases explained explicitly why they did what they did.
22:20we can talk about why that is a problem in a minute but basically it's like I and I believe all of you to some extent started looking for Luigi Mangione's online accounts and there were many many many accounts it's almost like a reflex unfortunately at this point which I don't really know what that says about us or journalism and maybe it's not all bad but it's like an impulse yeah Yeah. And the interesting thing in this case, a couple interesting things. One, we've written a lot of articles about, like, he was not a mass shooter. This was like an act of political violence. And there is, it has resonated with people in ways that we are probably going to talk about in the second half of the show.
23:10And so I think that people wanted to see, did this person's online politics align with an idealized version of him where he did this killing, allegedly it was him, to start a class war against a very repressive and anti-human health insurance regime. and I think that people pretty quickly realized that at least on the surface there was not a manifesto there was not like a long history of talking about health problems on his social media accounts things like that like some of that has now since been reported um but I think often about the website heavy.com which is like a website that I don't even know what it is other than they're very good at SEOing to the top of any search result for a mass shooter.
24:16They're like, terrible mass shooter, five quick facts you need to know. And it always goes like, it's always the first thing that pops up. And I think that every... Well, many, many, many online media outlets are playing that game with this shooter, with mass shooters, with tragedy, with the big news story. And I think that reflex to do that is understandable because I'm very interested in who this person is and why they did what they did and that sort of thing. There's a big vacuum of information. And then there's one little detail, which is his name. And then you try to fill in all the gaps of the information that you don't have.
25:00And sometimes that's very easy. But usually it's very hard. because what people were finding was his GitHub page where he had worked on some AI stuff back in 2016, 2017. We're talking six years ago. A Facebook page that had stuff on it, but was also very outdated. A WordPress, a Substack, a Twitter feed. And most of this stuff was quite dated. By years. Yeah, like a couple years, several years, something like that. Yeah, and a lot of it was unrelated, I guess, because people's online presences don't neatly align with an act like this, usually. And then there was also the Goodreads account. So I think pretty immediately people found the Goodreads account, which is, if people don't know, Goodreads is a website where people review books.
26:00And Luigi Mangione has an account there. and there was dozens and dozens and dozens of books that he read. And so people were trying to form this narrative of what information ecosystem was he surrounding himself with? Is he leftist? Is he a rightist? Is he a class warrior? People learned very quickly that he went to this fancy private school in Maryland and so on and so forth. And all of this is very understandable, but every morsel of information was turned into some sort of blog. and the worst of them that I have seen that everyone has been dunking on was an NBC News article that had the headline and lead sort of explaining that he had once played the game Among Us, which is in my opinion it's a game for children.
26:50Millions and millions and millions of people have played it adults play it, etc. One year we played it for my birthday actually. Oh yeah, we did. We did. you know yeah i'm not i'm not mad at anything like a baby game but by by that by a game for children i mean like if i had a kid and they were five years old i would feel comfortable allowing them to play this game it's not really like that violent of a game it's a cartoon game that doesn't have any like blood or guts in it as far as i know and it's a game about social skills more or less If you're not familiar, basically, it's like the parlor game Mafia, where each round or each time you play, you're randomly assigned a role.
27:36You're either a crew member or an imposter. And if you're an imposter, you try to kill one of the crew members secretly. And then you talk over voice chat if you're on Zoom or you just like... I don't know if you talk in the game in some way. But basically, you try to trick people into thinking that you didn't do the murder, more or less. And the NBC News article was like, it was more or less like Luigi Mangione role played as an assassin in this game at some point. And that's not useful information. Well, and spoke to a friend who played with them, right, or somehow else associated and called it extremely ironic that we were playing this game and he turned out to allegedly murder somebody.
28:21and it's just like, you get to this in the piece and it's not just your social media posts from years ago are not representative of the very complex person you are. Also, the comments from somebody who you played an online game with years ago mean jack squat, basically. And yet, NBC News feels like it should be the headline and the lead. Yeah. And then, so the article then sort of gets into like, we did this whole search and we talked about whether we were going to write an article. And then we basically didn't write an article. But then I wrote... Your article, to be clear. Yeah. Yeah. And then I ended up writing this meta article about it because everyone was talking about this NBC News article and how it's like useless.
29:07It is a useless exercise. And I said this in the article and then you and Emmanuel said really mean things to me. But it's like, I'm not going to do a murder. I'm not going to do anything like this. I hope to never, ever, ever be in the news for anything like this. But anytime I do this process of Googling for people, I start thinking about what my online profile looks like if someone were to do this to me. And if you Google me, and I have Googled me, it's like all this random shit comes up that is either very old or from really old live journal I had as a teenager, photos of things where I've been, places that don't actually mean anything to me.
29:58I was actually on Facebook the other day buying a couch on Marketplace and a post came up from 10 years ago that I don't remember writing. There's just all this stuff that I don't really remember doing on the internet because I've been on the internet for 25 years. just posting and doing stuff. And if you want to have a narrative about someone, you can kind of like pick out any little detail and say like, oh, this is why he did it or like this is relevant or so on and so forth. And so that's what I tried to write about. Yeah, it makes sense. The only time you're going to be able to get a good sort of picture of somebody is when, you know, a magazine comes in and does a real, real deep dive.
Read the full transcript
30:42and we've done those sometimes, at least at Motherboard and stuff. They require a lot of time, a lot of resources, but you're simply not going to get that in the breaking news situation to the point where you might publish something completely garbage. Yeah, I guess the last thing I'll say on that, and I struggled to say it in the article, but I thought that Riley McLeod at Aftermath did a very good job of this in a similar piece on Aftermath. it's like nothing that they that Luigi Mangione has posted online or told anyone or done is as relevant as the fact that they allegedly killed a CEO in you know broad daylight and had you know a message on the bullet casings it's like that is a far stronger political statement it's It's an extreme political statement that is far more illustrative than a comment they left on a sub stack or a tweet that they did six months ago.
31:50And I think that that is, I don't know, worth pointing out. For sure. All right, we have a couple more stories. The first one here from Sam. major health insurance companies take down leadership pages following murder of united healthcare ceo obviously we're stepping a little bit and a little bit back in time here this is basically right at the start um of the of the manhunt but sam what did other health insurance companies do in the immediate wake um of that murder yeah so this was five days ago which has been a really long five days it feels way longer than that let's go back in time to five days ago um it's been a long week and it's tuesday um yeah so this is something that i saw someone i think someone tweeted about or posted about on blue sky or something but um someone had actually i had been texting with my friend um about this back and forth during the day that day and it was like two days after the shooting but um he was like did you see that united healthcare took down their leadership page and i was like yes because i was just looking at i was looking for that page for a different story um and it was down i was like well that's weird and then he texted me that and then i looked on twitter and someone had been posting about uh lots of different um insurance companies health insurance companies taking down their leadership and board director pages or like redirecting them to the home page and things like that um so yeah i was like oh shit like let me look at like every major um health insurance company and see if i can find if any of them have taken down their pages also and most of them that i looked up that day had um i think what were some of the first ones and of course this won't mean all that much to non-US listeners.
33:53You'll still appreciate the lost media archiving aspect of it, but maybe the names of companies won't mean much to them. But to sort of US listeners, what were those first companies you found? Yeah, I feel bad for anyone trying to learn about this news cycle from outside the US, and they feel bad for us for living in this hellhole. I feel that's something that people like to say, though. They're very depressed for us, but I think it's like that's crazy that y 'all pity yeah that's crazy like sucks sucks to suck uh sorry sorry for you and or yeah what's going on over there um yeah so obviously united healthcare was down um they were redirecting to the home page and this is this is all on friday um so again it's like a couple days after um anthem blue cross blue shields was down or it was redirect redirecting to its About Us page, which didn't have anything in it.
34:52As far as like leadership, the CareSource leadership pages, which were like multiple individual pages of every, like the CFO, the executive vice president, the CEO, the COO, like everyone's page was gone. It was returning like a URL not found. Medica, which I had not heard of before this. their executive leadership page returned to its homepage. And then its foundation leadership actually also was down and said, oops, oops, that page does not exist. Elevance health was down and said, sorry, that page is no longer here. And then on Monday I checked again, because a couple more had not taken theirs down yet.
35:40And I was like, let me see who else. Kaiser Permanente's page had gone down as of like late Friday. um atna's page said error 404 many people have pointed out the irony of writing about 404 errors on 404 media um it's fun yeah uh humana's board of director page now says you're not authorized to access this page um so it was nine in total that i checked um and then only one actually i hit all of them up obviously to see if they had comment but um only one which was atna which is owned by cbs health um that was the only one that actually replied to me and they replied today or yesterday um and they said um it was like out of respect they said out of respect for the thompson family we are declining to comment which in itself is like yeah we're acknowledging that this is about the shooting, which obviously...
36:41Oh, I see what you mean. Right, right. Like, I didn't... I asked, I said, was this related to the shooting of Brian Thompson? And then they said, out of respect to the family, we're not commenting on that, which, you know, it's not just like, oh, our page is broken coincidentally. Right. Sometimes as journalists, we know the answer. The reader knows the answer. But we have to ask these questions because that's our job and we have to give them a fair chance to respond. As you say, most of them didn't get back to you, but one did and they gave that sort of explanation. I guess just the last thing is that, you know, a lot of people obviously pointed out the Wayback Machine.
37:16And yes, you know, I'm sure the health insurance companies are aware that you can't remove stuff from the internet like that. I'm just, we have to speculate a little bit, but like, what do you make of that? And do you think that they are also aware of that? Or I mean, they must be, right? I mean, I think probably like this is me entirely speculating just as a disclaimer. This is me as an individual person, not trying to assume things about these companies and their actions. But having seen this happen, having worked at places where consulting firms are brought in to fix a mess on the fly, I am gonna assume that some like safety consulting team either internally or like because they all did it at the same time.
38:05I'm assuming like they're all have the same kind of like crisis, um, comms or crisis safety kind of, um, protocols that are being passed around. Um, I assume someone's paid about a lot of money to tell these companies, Hey, you should take down these pages as like just something to do. You know, it's like, it doesn't actually do anything. it might make these very like, I don't know, I assume panicked and other people have reported not happy CEOs and leadership teams feel better. So it's kind of like a bandaid. It's obviously not anything that's like real security or real OPSEC on any kind of meaningful level, but it's just weird to me to do it at all.
38:54It's, I assume they didn't think anyone would notice which as we just went over we're digging around for everything all the time on the internet these days so of course people noticed um and then it became its own story you know right i guess just last thing i would say is that uh like purely from like a cold security perspective i don't know you still gotta deal with a low-hanging fruit you know even though it's like oh then someone could get around it look a wayback machine or you you know someone motivated enough obviously to go cause physical harm is not going to be deterred by a website 404ing, right?
39:33But I don't know, from a cold analytical security perspective, you still deal with the low hanging fruit. So again, we have to speculate why, but that kind of all makes sense. And it'll be interesting, when do they put them back up? Or is there a bigger cultural shift around, I mean, to put it bluntly, hatred towards CEOs and leaderships of companies like this, which will bring us to milk ads. It's really wild because you can't hide this stuff. As in, they're allowed to not have it on their website, but it's like the disclosure rules around corporate information make it such that you have to know who the CEOs of these publicly traded companies are.
40:12Which is good. Which is definitely good. So I don't know. It's kind of interesting. This is a little bit far, if you'll promise I'll keep it short, but the controversy over the private jet tracking stuff where Elon Musk doesn't want his jet tracked, Mark Zuckerberg doesn't want his jet tracked, the people tracking them have been banned from threads and have been banned from Twitter. It's like immediately after Mark Zuckerberg banned the tracking of his private jet on threads, his private jet was seen at Mar-a-Lago meeting with President Trump. There's a reason that this stuff can be tracked. and I understand that these companies are worried about protecting their executives, but at the same time, it's like they have these very public roles.
41:01And so, I don't know. I think maybe there will be a push by these companies to either beef up security or keep these things a little bit more private, but they can't really do it that much. Yeah. I didn't think of the link to the plane tracking. That makes complete sense. uh all right let's take another quick break and then we'll talk about one more united healthcare uh story before the subscribers only section as well we'll be right back after this so
41:46This holiday season, give a gift that lasts a lifetime. It's Masterclass. With Masterclass, your loved ones can learn from the best to become their best. Masterclass is the only streaming platform where you can learn and grow with over 200 of the world's best. That's why Wirecutter calls it, quote, an invaluable gift. This is one of the first years I'm doing a lot of holiday hosting and party throwing. So I'm going to be doing a lot of cooking this holiday season, and I'm learning how to bake like a pro from Joanne Chang, learning storytelling from LeVar Burton, and learning how to redo our home with Corey Damon Jenkins' Interior Design Masterclass.
42:23The best part is I can watch my masterclasses on my phone, TV, or computer. then I can switch to the audio version when I walk my dog or drive. There's no risk. Every new membership comes with a 30-day money-back guarantee. Give your loved ones a year of learning with Masterclass. Masterclass always has great offers during the holidays, sometimes up to as much as 50 % off. Head over to masterclass.com slash 404pod for the current offer. That's up to 50 % off at masterclass.com slash 404pod. masterclass.com slash 404pod The 404 Media Podcast is sponsored by BetterHelp I live far away from family so my favorite part of the holidays is getting to see my loved ones who I'm missing most of the year Being home makes me feel, well, at home Another way to bring yourself comfort that doesn't change with the seasons is working on yourself with therapy I found BetterHelp easy to use and helpful to process my feelings, emotions, and thoughts It's helped me learn coping skills on a schedule that works for me because BetterHelp's licensed therapists have flexible schedules and lots of availability.
43:34If you're thinking of starting therapy, give BetterHelp a try. Just fill out a brief questionnaire to get matched with a licensed therapist and switch therapists anytime for no additional charge. Find comfort this December with BetterHelp. Visit betterhelp.com slash 404media today to get 10 % off your first month. That's BetterHelp, H-E-L-P dot com slash 404media.
44:22the intelligence of the human being behind it. Click here. Stories about the people making and breaking our digital world. AI machines. Satellite. Engine ignition. Click here. And liftoff. Click here. Every Tuesday and Friday, wherever you get your podcasts.
44:50All right. and we are back with one more from sam moderators across social media struggle to contain celebrations of united healthcare ceo's assassination again we're back in time sort of around the the time of the other piece that we just covered these four days thank you okay so i'm sure people have seen these um maybe they've participated in them it's such a wide sentiment across all social media um just what what are some of these posts um i almost feel stupid asking the question because it's so obvious but we have to lay the groundwork what are some of these posts and what is the sentiment that people were exhibiting around this time four days ago as you said yeah um so like immediately after the shooting um before we even knew like who did it or we were still kind of unclear on any kind of hint of motivation.
45:52People were like, I mean, the reaction generally online was good. You know, it was like celebratory that the CEO of a health insurance company was shot. So yeah, this story has a lot of like elements to it. And I think that's a result of like trying to get the story early and be like, let's just get out there what's happening without doing like a everything we know kind of post. But, you know, addressing just like that this is something that is happening across social media. So, yeah, the posts were generally like people were people were like celebrating. People were saying, you know, telling their own like horror stories about health insurance and dealing with that.
46:37one really striking example of this was the nursing subreddit they are wild in there I think Jason was the one that pointed out that that was the the mood in there the memes are memeing in our nursing and then by contrast you have lots of other big front page subreddits trying or you you know, subreddits that were having posts that were reaching the front page, trying to keep people from breaking the subs rules, which usually like Reddit's wider terms of views say no celebrating or glorifying violence, something to that effect. So moderators have to basically moderate to those rules at a minimum to keep their subs going and to keep them from getting completely banned by Reddit administration.
47:33So, I mean, it's... I understand the mods being like, let's chill on the celebrations because you're literally breaking the rules when you're doing this. But also, a lot of the threads that we saw getting deleted, which are all visible on a subreddit called R undelete, were stuff like... I mean, I can give some examples. I don't know how far ahead of the story I'm getting here, but... um yeah give a couple give a yeah some of the big thoughts were you know it was just kind of like um can you explain why uh why this is a big deal um and that was deleted and i think that's like a reasonable question to ask for again like we just said for people outside of the us who haven't had to deal with this um it was like a sincere question yeah yeah i mean like who knows really but like people were replying to it sincerely um and then there was like uh interesting as fuck which we've written about before had a thread that was like united healthcare ceo brian thompson's final kill death ratio lands him amongst the all-time greats um which for those who don't know is a reference obviously to the game call of duty where you have a kill death ratio and you kill more players and you get killed and there's a ceo of a health insurance company which will reject a lot of claims presumably he would have had a pretty good one yeah so that one was deleted um obviously because their reason was no politics um i don't know uh it's like i do i feel i feel for the mods they're trying to toe a line that is they're unpaid volunteers first of all they're trying to show a line that's like we want people to talk freely in the subreddit but we also don't want to break reddit's rules um there was like in our facepalm which is another great subreddit imagine this is your payback for your own policies that is kind of a facepalm i don't know um leopards ate my face is a subreddit about like the meme that's uh you know the the leopards eating faces party i didn't think they would eat my face meme and they took a thread down that was basically like uh saying they won't hurt all the billionaires and the reasoning for that was it It doesn't abide by the structure of the meme or something.
49:53I don't know. So yeah, maybe Jason wants to talk a little bit about the Moz answers because we hit all of them up and we said, you know, hey, what's going on here? And he got some really interesting answers, I think. Yeah, so Sam mentioned this, but the undelete subreddit is very interesting because the way that it works is it archives threads that have been deleted from Reddit if they have reached the top, I believe it's top 50 or top 100 of r slash all. So it only archives posts that are incredibly popular. And for the two days after the shooting, all of the posts, almost all of them, sorry, not all of them, but 75 % of the posts were about this.
50:36And so that just shows that the overwhelming sentiment on Reddit was, if not valorizing this guy, then expressing frustration and empathy for what he did. So there's that. And then a lot of the mods were basically like, some of these posts we are taking down because they violate Reddit's rules. Some of these posts are being taken down by Reddit administrators because they are seeing it and taking it down. And unfortunately, there's no real way for the public to know which is which. It's just not clear. A lot of them were just like, we don't want to get banned by Reddit. We basically don't... We're in a tough spot and we don't know what to do.
51:27I guess my broader thoughts on this because Sam did the heavy lifting here, but I did talk to some of the mods and I did like... I was kind of... I contributed reporting on this story, so I was looking alongside of it. And... I understand that this is tricky and that many people are saying like, you can't valorize a murderer and that's bad, etc, etc. But, comma, but, like there's a big but here. And that's like been the tone of a lot of the conversation online for the last week is that people are fed up with the American healthcare system, especially insurance company, profiteering, etc, etc. And these are very, very real problems.
52:09And we just went through an entire election cycle where Democrats, the left, liberals, etc. said, we need to listen to Donald Trump voters because they are mad. And here's what they're mad about. And we just had years and years of discussion about free speech online and censorship and censorship of political speech, blah, blah, blah. And here's political speech, very blatant political speech. It's getting deleted systematically by companies, publicly traded companies. Reddit is a publicly traded profiteering company. and it's like they don't want to have the conversation and they don't want to listen to the people who are mad about it.
52:55And I don't know. It's a tricky thing. I understand. It's not something that we want to face as a society, but I don't know. I have a really hard time squaring. We must listen to Trump voters who are mad about trans people in bathrooms and illegal immigrants, undocumented immigrants, etc. etc. And then turn around and say, we can't have a conversation about health insurance in this country that kills millions and millions of people constantly. And it's like a lot of our behind the blogs were about this last week where we've had experiences with the healthcare system, a lot of people have had it.
53:37And I just think that... I don't know. I think that this is a very interesting time, obviously. Obviously, it's a very interesting thing. And I think that there are two other things that were very eye-opening to me, which is Ben Shapiro and the other dipshit on his right wing. Matt Walsh. Matt Walsh. Both tried to say that these are leftist plots celebrating whatever. And they're getting shred to bits in their comments by people who say, I'm a conservative. This is not a conservative versus liberal issue. This is a class and economic and health issue for everyone. And so I do think it's very important.
54:17I think that... I understand that Reddit has rules and these moderators are in a tough place. And you don't want to condone violence necessarily or promote violence. But at the same time, it's like this conversation is a very important one. And I find it very disheartening to see that a lot of it's just getting deleted. but I don't know I think that's also had the Streisand effect where it's just leading people to talk about it more so who knows. On that Sam, is it the same now? Like is stuff still being deleted? Has the conversation moved from people talking about healthcare now to talking more about the suspect or I know that's kind of hard to answer because you don't have have a all-seeing eye of social media but like has it moved on or yeah thank god um yeah i mean i haven't i haven't like checked in on reddit in particular and if they're still deleting threads i think probably people um had like that immediate reaction and then moved on i something that i do think is interesting is people who um i don't know how to word this like people who don't want to have the conversation about health care in this country and who who think that they have great health care or that they've never encountered this problem before in their lives they don't understand where this kind of like outrage and vitriol is coming from they're doing a lot of like hand wringing they want to talk about people's reactions to a murder and not the the reason for the reaction you know it's like they they want to talk about how people are glorifying violence and rooting for shootings in the streets which is not the conversation that i've seen for the most part most part people want to talk about how health care is fucked and how they have had almost everyone has had this experience and we we now know that the person of interest you know who's in this story who we've been talking about this whole time comes from a wealthy family um and still possibly struggled against the system that's very broken in this country um and maybe wasn't this kind of like violent vigilante leftist that a lot of these podcasters and as jason said dipsheds want to paint this kind of like character as um he's like a he was probably a tech bro like he was into like Peter Thiel and Elon Musk and we don't obviously we don't know all this for sure at this point this is all kind of with that caveat but it's not so cut and dry left and right um but instead of addressing that and instead of saying oh this is an issue that a lot of people care about a lot of people are mad about um people with an interest in keeping things um very black and white left and right like Matt Walsh and his friends um are focusing on that aspect of it and saying, well, people are just like bloodthirsty and they want to see violence in the streets against innocent people, which, you know, is not what we've seen.
57:38Yeah, I just hope the conversation can remain on the issue, which is healthcare, you know. But okay, if you're listening to the free version of the podcast, I will now play us out. But if you are paying for a full media subscriber, we're going to talk about how our reporting on deepfake apps has made Congress, you know, push Apple and Google to basically sort their shit out. You know, you can subscribe and gain access to that content at 404media.co. As a reminder, 404media is journalist founded and supported by subscribers. If you wish to subscribe to 404media and directly support our work, please go to 404media.co.
58:18You'll get unlimited access to our articles and an ad-free version of this podcast. You'll also get to listen to the subscribers-only section, where we talk about a bonus story each week. This podcast is made in partnership with Kaleidoscope. Another way to support us is by leaving a five-star rating and review for the podcast. But as I said last time, just tell your friends about it. Bring us a new listener. That'd be great. This has been 404media. We'll see you again next week.
58:54Thank you.
From the publisher
This week we start with Joseph's story about how the weapon found on the alleged UnitedHealthcare CEO murderer was a particular 3D printed design. Then Jason tells us what he found about the alleged killer Luigi Mangione through his online accounts, and why, ultimately, this kind of journalism might not matter. After the break, Sam talks about how various healthcare companies removed pages about their leadership after the murder, and what we're seeing when it comes to social content moderation around it. In the subscribers-only section, we talk about Congress getting big mad at Apple and Google after 404 Media's reporting on deepfake apps.
YouTube version: https://youtu.be/HuyJp3QDTbk
404 Media Objects to Texas Attorney General Ken Paxton's Subpoena to Access Our Reporting
UnitedHealthcare Shooting Person of Interest Had 3D Printed Glock
Luigi Mangione Played 'Among Us,' Breathes Air
Major Health Insurance Companies Take Down Leadership Pages Following Murder of United Healthcare CEO
Moderators Across Social Media Struggle to Contain Celebrations of UnitedHealthcare CEO’s Assassination
Congress Pushes Apple to Remove Deepfake Apps After 404 Media Investigation
Subscribe at 404media.co for bonus content.
Learn more about your ad choices. Visit megaphone.fm/adchoices
