Fighting for the Future of Libraries (With Jennie Rose Halperin)

14 Sep 2026 · 1 h 2 min · 20 chapters

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In short

The episode argues that public libraries are losing control of digital collections due to vendor “renting” models, restrictive contracts, privacy risks, and a flood of low-quality AI-generated content (“AI slop”). It also covers “neo-censorship,” intellectual freedom, and how libraries can regain agency via better contracts and creative licensing.

Guest

Jennie Rose Halperin is Executive Director of Library Futures, a NYU Law–based nonprofit (Engelberg Center) advocating for a fair digital future for libraries. Library Futures runs an internship program (25+ graduates), a practitioner research network (small grants), and a “good lawyer” initiative that helps libraries negotiate vendor terms. It also created “Imagine IF,” a choose-your-own-adventure game for intellectual freedom scenarios.

Key claims

OverDrive/Libby controls ~96–97% of library e-book reading; libraries often “rent” access, with pricing up to 60x cover price and titles disappearing after ~2 years. Hoopla’s model limits collection choice and has hosted low-quality machine-generated content. AI slop makes it harder to separate signal from noise and erodes trust.

Notable examples

OverDrive/Libby disappearing e-books; Hoopla search yielding harmful “conversion narrative” results; a library receiving GPT-image “instruction lists” instead of real books; a Connecticut e-book bill (SB1234) and contract “clause bank” strategy; a “community read” unlimited-license workaround with watermarking that drove sales and enabled unlimited patron access.

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

Understanding Library Futures

2:20 to 4:28

Explore the mission of Library Futures and its innovative programs.

“Library Futures is a small nonprofit project.”

Digital Resources in Public Libraries

4:50 to 7:10

Discussion on the digital offerings available in public libraries.

“They will think it's something esoteric or something just for researchers or academics.”

Challenges of Digital Book Access

7:19 to 11:16

Examination of the problems facing libraries in accessing digital books.

“There is one company that controls about 96 to 97 % of library reading, and that company is called Overdrive.”

Artificial Scarcity and Reader Behavior

11:19 to 14:00

Discussion on the concept of artificial scarcity in e-books and its implications.

“My colleague Ellen Paul from the Connecticut Library Association sometimes says that library ebooks that expire after two years is like paying for a road.”

Accessing Books: The Evolving Landscape

14:00 to 17:40

Learn how readers access books and the impact of digital offerings on libraries.

“that if someone really wants access to a book, a lot of times they can get it.”

Innovative Library Partnerships

17:40 to 22:30

Discover creative solutions and partnerships between publishers and libraries for community reads.

“And so I have been pretty obsessed with this idea over the past couple of years of not what we can't do, but what we can do.”

Legislation and Fair Contracts for Libraries

22:30 to 25:28

Explore the challenges and strategies in advocating for fair e-book legislation and contracts.

“Maryland and squashed because it supposedly created a copyright preemption, which, questionable.”

Legislation and Fair Contracts for Libraries

25:33 to 26:49

Explore the challenges and strategies in advocating for fair e-book legislation and contracts.

“There's certain bills you look at every month and think, well, I guess that's just what this costs.”

Monopolies in Digital Lending

28:11 to 29:15

Explore how duopolies like Libby and Hoopla affect digital lending.

“And you described two services that have a monopoly, a duopoly on digital lending.”

Challenges of AI-Generated Content

29:15 to 31:44

Discuss the challenges libraries face with AI-generated materials.

“So I would say that the rise of generative AI has had almost an entirely negative impact on library collections at this moment.”
Show all 20 chapters

Trust Crisis in Libraries

31:44 to 34:23

Examine the erosion of trust in public institutions and libraries.

“And they were chosen by an expert selector.”

Selection and Community Needs

34:23 to 37:39

Understand the selection process for library materials and community impact.

“for dealing with generative AI content in their libraries, what their policies are, etc.”

Resource Sharing and Information Accessibility

37:39 to 39:54

Highlight the importance of resource sharing among libraries.

“Why would you go to a library just to get access to low quality materials?”

Personal Library Experiences

39:54 to 42:01

Reflect on personal stories related to library use and community support.

“then maybe a public library down the road can have it.”

Jennie's Library Origin Story

42:01 to 44:45

Discover the personal experiences that shaped Jennie's views on libraries.

“And for her going to the library most days, that was her outing.”

The Role of Libraries in Community

44:46 to 47:08

Explore the evolving roles libraries play in serving diverse community needs.

“newsrooms that are self-sustaining within libraries for community members to report on their neighborhood.”

Understanding Expectations of Libraries

47:09 to 49:36

Examine the unrealistic expectations placed on libraries and their staff.

“So we really over-rely on what is there.”

Supporting Libraries Amidst Censorship

49:37 to 51:36

Learn how individuals can actively support libraries facing censorship pressures.

“What are sort of the boundaries that make sense for professionals?”

Addressing Digital Censorship

52:00 to 56:00

Understand the implications of digital censorship on library resources.

“So there's a lot that community members and readers can do to support libraries in this time.”

Censorship of Digital Resources in Libraries

56:00 to 1:01:19

Explore the rise of censorship in digital databases and its impact on libraries.

“There's only one thing we missed that I did want to actually touch on if it's okay.”
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Transcript

Automatic transcript. May contain errors.

0:01Jennie Rose Halperin:This episode is brought to you by Google Chrome. You think you know a browser, but Gemini and Chrome, that's new. It can help you with practically anything on the web, like restoring a vintage motorcycle from a 50-page restoration block, or finally break down that long article you've had open for weeks. Gemini and Chrome is here for it. Ready to make anything online make sense?

0:19The 404 Media Podcast:There's no place like Chrome. Check responses set up required, compatibility and availability varies 18+. The rise of generative AI has had almost an entirely negative impact on library collections at this moment. I'm talking about low quality, machine generated materials that are flooding every single book marketplace. Like this is an industry wide issue, including and particularly library marketplaces.

0:52Jennie Rose Halperin:Hello and welcome to the 4-4 Media Podcast, where we bring you unparalleled access to hidden worlds, both online and IRL. 4-4 Media is journalist-founded and needs your support. To subscribe, go to 4-4media.co. As well as bonus content every single week, subscribers also get access to additional episodes where we respond to their best comments. and they get early access to our interview series. Gain access to that content at 44media.co. Also, remember to subscribe to our YouTube channel where you can watch all episodes. This week, we're joined by Jenny Rose Halperin. Jenny is the Executive Director of Library Futures, a nonprofit that advocates for a fair digital future for libraries and the communities they serve.

1:41Jennie Rose Halperin:We have written a bunch of stories about libraries over the years and I have talked to Jenny a few times for those stories. I always have a really interesting conversation with her, but a lot of what we talk about never makes it into the story I'm writing. That's why I wanted to share one of those conversations with you today about what is happening at libraries. We, of course, touch on censorship, but we also talk about many other subjects. So I hope you enjoy this conversation as much as I did.

2:15Jennie Rose Halperin:Thank you so much for being on the podcast.

2:17The 404 Media Podcast:You're welcome. I'm really glad to be here.

2:19Jennie Rose Halperin:So let's get right into this organization that you work at, Library Futures. What is it and why is it necessary?

2:31The 404 Media Podcast:Library Futures is a small nonprofit project. We're based at NYU Law's Engelberg Center on Innovation Law and Policy. We merged as a 501c3 at first in 2020 to confront the enclosure of digital public resources and support institutions, in particular libraries, as they evolve along new technological challenges, including corporate dependence, restrictive vendor contracts, incursion into user privacy, and emerging technology. We take a pretty programmatic approach, and we take a kind of notably creative and slightly dynamic approach to this research. The things I'll call out is we We have this incredible internship program.

3:09The 404 Media Podcast:We've graduated more than 25 students who have built skills in digital rights and produced super exciting research in the field. There have been papers, digital maps, podcasts, zines. There's one that 404 listeners might really like on the history of the Spotify algorithm, which you can find on our website. We also have a research network where we provide very small grants to a diverse set of practitioners who want to do interesting things in libraries. That might be somewhat difficult to fund in other ways. Our newest program operates from the belief that every library deserves a good lawyer.

3:47The 404 Media Podcast:So we're taking on clients who want to take on vendors to negotiate the best terms that they can. I'll just call out one new project that I've been really excited about, which is our Imagine IF game, Imagine Intellectual Freedom, which walks practitioners and patrons through real-life intellectual freedom challenges and scenarios. There's a First Amendment auditor, a book challenger, and most recently, our newest character, Paige Turner, a nosy reporter who wants to publish a piece about censorship in the library. It's a really lovely choose-your-own-adventure game. It's very fun. We've already heard it's being used in board trainings and staff trainings and can also help patrons build empathy for sort of what has been going on and better understand it as well.

4:33The 404 Media Podcast:So the center of our work is agency, the ability of libraries, library workers, students, researchers, and the public to shape the digital environment that they operate in rather than accept the terms handed to them by vendors and platforms and policymakers.

4:49Jennie Rose Halperin:So what are these digital resources? I think some people might hear that. They will think it's something esoteric or something just for researchers or academics. But it's like, what are we talking about? What is this stuff?

5:02The 404 Media Podcast:there's all sorts of different kinds of media that we've produced over the years. And we have like a pretty steady output. We have a lot of publications. So I know we might be talking a little bit later about what we call neo-censorship, which is the new wave of censorship, particularly digital censorship around the country. So we have a really extensive report on that. We have all sorts of other reporting, a guidebook to how libraries and local news organizations can work together. All of it is available for free on our website under Creative Commons license and very usable. If you want to learn more about the history of e-books, you can listen to our podcast about e-books.

5:41The 404 Media Podcast:If you want to learn about libraries' rights under copyright, we have a one sheeter called Libraries You Got Rights. And that was actually done by one of our first student interns and is a really lovely visual representation of library rights under copyright. We also have beautiful graphics and a lot of characters that we use in order to convey in through popular education, kind of often like arcane or difficult or complicated library concepts, including copyright. Digital ownership is a huge thing that we work on. It's sort of where we came from. and other issues in intellectual freedom and digital rights, privacy, AI even, that might be difficult to understand.

6:28Jennie Rose Halperin:So we are big fans of libraries here at 4-4 Media. Our readers are as well. I know we have quite a few librarians who listen and follow the website. But I do think that probably most people who listen don't frequent their public library. People don't realize all the services that it offers and all the materials it offers. And the reason you and I end up talking sometimes is the digital materials that libraries offer. And I think people really don't realize what the library has to offer in that respect. Can you just generally explain what public libraries have in terms of digital offerings and how that generally works?

7:18The 404 Media Podcast:So the situation in public libraries is pretty straightforward in a lot of ways. There is one company that controls about 96 to 97 % of library reading, and that company is called Overdrive. This is in public libraries. and if you've ever used the Libby app, you have used an Overdrive product. In 99.9 % of cases, your library is only renting that material. They do not own it. So another misconception that I think is sometimes part of rights in libraries is that people don't kind of understand necessarily that libraries buy things, they buy books, and they buy lots of books. And the pricing situation for Overdrive, partially because it has such a hold on the market, and partially because they can.

8:15The 404 Media Podcast:They charge up to 60 times the cover price of an e-book in many cases. And pricing is just part of the problem. After two years, these books will sometimes, often, they will disappear. After 26 Lens, these books will disappear. It is really, really difficult to get access to bestsellers. Books are not interchangeable. So if you are trying to build a collection, it is almost impossible to do so if you are reliant entirely on a proprietary app that is going to serve up rented content to your patrons. And I want to be clear, like, I'm not saying don't use Libby. Like, please use Libby. Please use your public library.

9:01The 404 Media Podcast:Please utilize these resources. I live maybe a 10-minute walk from my own city library, and I would call myself mostly a digital user. I get books all the time from my library, e-books, audio books. But the fact of the matter is, is that OverDrive controls the vast majority of library resources. in a renting system from, you know, three or four major publishers, technically four, but three really functionally Penguin Random House. And they do not provide favorable terms to libraries at all. And there is absolutely no opportunity for libraries to own these books. And, you know, So if you think about it, one of the ways that I sometimes describe it is that it's annoying for consumers who can afford to pay for a number of streamers.

9:56The 404 Media Podcast:It's discriminatory against people who cannot afford resources. And it's an absolute disaster for institutions that are trying to build a collection and lend that collection to the public. Libraries will pay per loan. They will have disappearing books. They will have books that they can't trust to be there in a number of years. And really fundamentally, what we're interested in is this autonomy, is this question of control of what happens when your library somewhat or entirely loses control of their digital collection. And then the other thing I'll say is that there are alternatives. The Palace Project, we've worked with a good amount, and they're an open source alternative to OverDrive that a lot of libraries are turning to.

10:44The 404 Media Podcast:They are also hamstrung by a lot of the same unfavorable terms. They do have an ownership model that we worked on with them that I'm really proud of and really excited that they can offer. But it's pretty limited just because, you know, for publishers, this is like printing money. Like, why pay once when you can pay over and over and over again? And a lot of librarians are realizing, have realized, and have been working for a very, very long time trying to fix this. And I'll give two kind of analogies that some of my colleagues use. My colleague Ellen Paul from the Connecticut Library Association sometimes says that library ebooks that expire after two years is like paying for a road.

11:29The 404 Media Podcast:And then the construction company that built the road two years later saying, oh, sorry, in order to continue to use this road, you have to pay again. Right. It's a question of infrastructure of how are we maintaining and building infrastructure for the public. And my colleague, Michael Blackwell of Readers First, which if you're interested in pricing information or research, Readers First is an incredible organization that has been doing this for a very, very long time. He says a lot that, you know, the rights that we have as libraries and frankly, as consumers in the marketplace should not have decreased over time, but they have.

12:05The 404 Media Podcast:The terms have gotten less favorable. The prices have gotten significantly higher. And the sort of flexibility and ability to build your collection and do what you would like to do have also become increasingly diminished. On the other side, there's also Hoopla, which does not give libraries the opportunity to choose their books from the marketplace. And you all have done stories on the amount of low quality machine generated and or just inappropriate content that's on their platform. and they're asking librarians to do their collection development for them without thinking about the harms to the public of what it might be like if, you know, you are searching homosexuality, for example, on Hoopla and you get conversion narratives.

12:52The 404 Media Podcast:Like that is harmful to the public. And what that shows me is that companies that are working with libraries often or usually do not care about the effects on the public and about their effects on creating an information environment that is accessible to everyone.

13:11Jennie Rose Halperin:Yeah, we're definitely going to get to machine-generated books in a minute here. I was wondering how you think about this topic of artificial scarcity, right? Like someone thinks about an e-book in a library and it doesn't really make sense to them that there's only two copies of the e-book that the entire community can rent because they're like, oh, why don't you copy-paste this digital book 100 times so everybody has a copy? Especially as you say, if it's a best-selling novel, why can't everyone read The Next Twilight via their public library if they want to? Obviously, we want to support authors and publishers and want money to slow back to them.

13:55Jennie Rose Halperin:How do you think about balancing those two things?

13:58The 404 Media Podcast:I think number one is that publishers are fooling themselves if they don't understand that if someone really wants access to a book, a lot of times they can get it. There's research, it's a couple years old now, by Kathy Imran Barons and Rachel Norda about how readers are going to read. They will get the book wherever they get the book. If they can buy it easily and for a good price, they will buy it. if they can get it from the library, they will get it from the library. And if their only option is to download it, that's what they'll do. And, you know, the point of digital is that it can be reproduced, right?

14:38The 404 Media Podcast:And I think that a lot of times the way that we've thought about artificial scarcity really forecloses the opportunities that digital can present. And so one of the things I've seen recently that's really amazing is some fantasy publishers have said, okay, okay, so we have the situation in which a lot of people are genre readers and they're just gobbling up the genre. So they will put out a physical book that has certain attributes that you cannot get digitally. And they'll put out a digital book that, you know, has extra songs or has extra maps or has extra games. And the way that you get that is through their website and you download it.

15:17The 404 Media Podcast:And, um, they don't necessarily put the same kind of DRM on it, but that's what's special about it. It's like, you know, you can't necessarily go to a pirate site and get like all of the extra songs that come. So it's encouraging people to interact with the authors and creators that they love in a different way. And I would love to see more creative solutions like that. Something that we worked on recently was we worked with a publisher who had a mid-list title and we said, okay, so this mid-list title, people aren't buying it as much. However, we could transparently work out a deal with two public libraries to post it on their website with a watermark on it as what's called social DRM that says, hey, this was lent to you by the North Liberty, Iowa Public Library.

16:08The 404 Media Podcast:And it was a community read. It was a digital community read and patrons could read the book on their devices as they wanted. Another thing about some of these companies is that they really want you to stay in their app-based environments. And like, this is the reason why licensing works in the way that it does is because you have to stay in their app-based environments. But instead we said, okay, let's try something different. What price would be fair to the publisher, to the creator, to the author, to the library that we can negotiate for an unlimited license of a community read and about as close to ownership as we could get.

16:45The 404 Media Podcast:The whole community got to read this book. Both held events. So our partners at St. Mary's Public Library held a workshop on immigrant poetry writing. And our partners at North Liberty Library got one of the poets from the book to present. It was a book of immigrant poetry. and they were both wonderful community events. A lot of people read this book and ultimately it drove sales, right? The publisher won because they got to sell books to the library that they wouldn't have necessarily sold, both physical and digital. The library won because they got this great programming and the community won because they got access, unlimited access, to material that they might not have been able to access otherwise.

17:31The 404 Media Podcast:And we could do that because major publishers do not offer unlimited simultaneous use licenses anymore to the public. And so I have been pretty obsessed with this idea over the past couple of years of not what we can't do, but what we can do. How can we creatively think outside of this artificial scarcity model that fundamentally disadvantages consumers, disadvantages libraries, and is also, as I'm sure a lot of us have seen, driving people toward a physical media movement. And I think that's also great. And I think sometimes you can see the closing of the imagination. Back in the 90s, we had hypertext.

18:18The 404 Media Podcast:We had all of these creative, generative ways of thinking about digital words and digital reading. and I don't see a lot of the same enthusiasm. I see like a lot of artists are still doing incredible work, but I'm interested in how the imagination of what digital can do can really reach the public. And we'll be publishing a report on what we did with these two libraries very soon. And we've already lined up other publishers who are excited to do it with us as well.

18:51Jennie Rose Halperin:Yeah, that sounds really cool. And I think people listening definitely recognize this dynamic about DRM and what drives people to piracy. We have done a lot of reporting over the years about how essentially, as a paid product, you have to offer a better customer experience than piracy. You have to be piracy. Otherwise, people go to piracy. And we saw this evolve over the years. piracy was rampant. Music companies, movie studios started to offer better solutions. Piracy cratered. And now that the streaming services are getting worse and giving terrible terms, we see the rise of piracy again. There's a direct relation.

19:34Jennie Rose Halperin:So all of that makes perfect sense. I want to talk to you about this bill in Connecticut that you were involved with, because that seems like a major win for you guys. Can you explain what SB1234 it is? What is it? does it do? Why did we need it?

19:49The 404 Media Podcast:First off, all credit to the Connecticut Library Association, like entirely credit to the Connecticut Library Association and the incredible advocacy that they did for many, many, many years on this bill before we were involved, before anyone was involved nationally. These bills are fundamentally local and in many ways are built on a similar model to right to repair. So right to repair laws were passed in a number of states and well over 25 states. And then it forced the federal government to at least take some action. Of course, a lot of that has been rolled back because of the current administration that we're living under.

20:33The 404 Media Podcast:However, the idea was to get enough states to pass these bills that eventually it would prompt federal action. Six years on, I'm not so sure that's going to be the case. Largely, it's very hard to pass a bill. It's very, very difficult. The advocates in Connecticut worked on this for many years, for four years, I think. And it ultimately didn't turn out necessarily the way that they wanted it to. And I was lucky. I was super lucky when they were debating it on the floor. We were all together in Connecticut and we got to hear them discuss the e-book legislation right as it passed. And the gathering led to the advocacy around the Rhode Island bill, which has also effectively passed.

21:17The 404 Media Podcast:But also other than being like a cheerleader and hosting some model legislation that we're hoping to redo on our website, this is really local advocates that are working on these bills. So for us, we believe that it's going to take a variety of approaches to negotiate fairer, more ethical contracts and to regulate e-books and e-resources and libraries. Legislation is a really long and difficult road. The final bill might not have the kind of teeth that you're hoping for. And occasionally, and this is like another piece of it, it could open up space for censorship advocates to inject pretty harmful language, particularly in red states.

21:57The 404 Media Podcast:But legislation has quickly become like a primary regulatory space for librarians looking to achieve fair contracts. And I think it's a great focus for advocates who want to go that route. But our theory of change at Library Futures lately has been much, much more focused on individual contracts and modeling language. So rather than saying, again, what you can't do or putting restrictions on vendors through a legislative route and then potentially having it opened up to legal challenge, the first version of the bill that predates Library Futures was challenged legally in Maryland and squashed because it supposedly created a copyright preemption, which, questionable.

22:39The 404 Media Podcast:But the current bills are modeled on consumer protection law. But once again, it can be a really, really long road and different states have different strength of consumer protection laws. Like I'm originally from Massachusetts, which has very strong consumer protection laws, but not all states do. So what we have been focused on is what I'm calling changing contracts of adhesion one library at a time. So we are modeling language. We have a clause bank coming out that says this might be language in your contract. And this is the ideal language that you could use. And here's a reasonable fallback that might feel fair to both sides, really to support libraries to negotiate directly and to really equip libraries and librarians with the skills that they need to.

23:26The 404 Media Podcast:And the big vendors are really pretty aggressive on this front, like both in terms of challenging legislation and also just in terms of spreading misinformation and accusing people of price fixing because they're even like, God forbid, discussing the prices that they pay for goods on the market. Frankly, like, I think it's kind of a weird hill to die on when your customers, which are almost entirely librarians, have spent years of their lives pursuing legislation to regulate your industry. Like, maybe take a look at your business model instead of fighting them. But this is what happens when we operate in a fully profit-driven space.

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28:10Jennie Rose Halperin:To go back to the AI bit again, And you described two services that have a monopoly, a duopoly on digital lending. We have Libby, where I guess librarians pay for the licenses that they want, the books that they want. And then you have Hoopla, which is like a bundle. It's like a package deal. You sign up for a Hoopla deal as a public library and you get whatever they have in their inventory. At 4-4 Media, we've wrote so many stories about how AI-generated content is flooding every part of the internet and how that impacts Spotify, how that impacts porn sites, how it impacts any digital place where it can enter.

28:57Jennie Rose Halperin:And it has had a pretty troubling impact on both of these platforms. Do you want to explain why that is? Why are AI-generated books becoming a problem for public libraries via these platforms?

29:14The 404 Media Podcast:Fundamentally, it makes it a lot more difficult to separate the signal from the noise. So I would say that the rise of generative AI has had almost an entirely negative impact on library collections at this moment. And I'm not talking about like independent authors who, you know, will check their grammar with generative AI. Like, if you want to do that, like, okay. I'm talking about low quality machine generated materials that are flooding every single book marketplace. Like this is an industry wide issue, including and particularly library marketplaces. And so I think one of the reasons why it's had such a negative impact on libraries is that we are so reliant on vendors to provide and maintain our digital content stack.

30:10The 404 Media Podcast:And I'd probably say something similar for publishers, digital reliance on Amazon. Like if you're totally dependent or mostly dependent on Amazon to surface your titles and you're being drowned out by noise, like maybe that should be a signal that it's time to move away from Amazon. Amazon KBP, for example, says you can only publish 10 books a week, which is like a totally normal number of books for a human being to write. So this problem is both physical and digital, right? So there are the digital marketplaces. So there's Hoopla in which you all uncovered, thank you so much, due to some of our initial reporting, that there was a large amount of very low quality, largely machine generated content on the platform.

30:54The 404 Media Podcast:They have done very little to ameliorate that. They still don't publish their list of publishers or their acquisition process as to how these might make their way in there. The overdrive marketplace is now flooded with lots and lots and lots of low quality gen AI materials. It's really hard for people to sort through them and, you know, talk about being unfair to independently published authors. Like the solution that the CEO has given is like either they will label them or they're like, oh, just buy from large publishers. But We've all followed what's been going on in large publishers. And plus, some of the best books are from independent publishers.

31:37The 404 Media Podcast:And now they don't even have a chance to even participate in the digital market. But just in terms of how this affects everything and both physical and digital books, last year I was visiting a big public library and one of my colleagues had two books on their desk and they looked like normal real books. And they were chosen by an expert selector. Because library is big enough that they had an expert selector in a subject matter. And when they came to the library, they were just lists of instructions and GPT images. And it wasted the time and the money and the energy and the confidence of everybody involved.

32:15The 404 Media Podcast:And it was really demoralizing. So how are you going to find up-and-coming writers who don't have the support of major publishers and the morass of Sludge? And before everybody started talking about AI Slot, my really brilliant colleague, Sarah Lambden, coined the term vendor slurry.

32:32Jennie Rose Halperin:I love that, which predates Slot, right?

32:34The 404 Media Podcast:Yeah. And so Sarah coined this term vendor slurry. And what they're doing is they're making high quality information expensive and hard to find and serving the public the runoff of purely profit motivated publishing. The other thing I want to kind of talk a little bit about is this crisis of trust. We are in a crisis of trust for public institutions, and technology providers are further eroding that trust and taking away the agency from professionals who are entrusted to steward the information needs of their communities. This pervasive model of platformization that means that everybody is suddenly like a consumer, it's chasing profit at all costs.

33:16The 404 Media Podcast:And if we've been vulnerable enough as artists or as creators to share our creativity or even opinions with others, this way of chasing profit and of creating materials is just simply at odds with the ways that civil society and libraries really work. If you do see AI slop, very low quality or even just low quality machine generated materials in your library, public or academic, we have a reporting form where you can fill out what you've seen and where you found it. everyone's talking about AI right now. As Corey Doctorow says, AI in general, it was just a collection of technologies, has kind of turned into this like marketing term where it means everything and also nothing at the same time.

34:10The 404 Media Podcast:And obviously, you know, we have our AI Slab reporting form. We're working on model policies for public institutions to adopt. We'll have very soon coming out. We did a large survey of public librarians about AI and their current mechanisms for dealing with generative AI content in their libraries, what their policies are, etc. And so that's all coming out. So obviously we care about it, but I really don't want the issues of AI generated content to let us take our eyes off the fundamental problems that we're facing. Certain things have gotten worse. Like there is a surplus of low quality content in digital marketplaces.

34:48The 404 Media Podcast:But just because AI is everywhere and vendors are saying like these features you've been asking for years, like we're going to forego those. And now we're going to give you AI features that literally no one asked for. So like we definitely see that. But the problems that were problems before November 2022 are still there. In certain ways, they've gotten worse, but they are still problems. So I don't want to necessarily have people who care about books and literacy and mis and disinformation focused on only, I feel like there has been almost like a myopic occasionally focus on AI kind of to the exclusion of the issues that we are all still facing and that are only getting worse on the web.

35:42Jennie Rose Halperin:Yeah, I think another thing, the AI generated content problem, we see it everywhere. Something that I really appreciated about your perspective and the perspective of librarians I talked to is there is an inclination from people to say, I hate AI slop, just get it out of here. I don't want to see it. And we've reported about the issue with that is the false positive problem, right? Like you don't want to catch books that are written by actual humans and accidentally flag them as AI. But then also just generally librarians, their job is to provide access to information. And there's not an inclination to say no to any book, right?

36:28Jennie Rose Halperin:That's not something that librarians default to. You want to provide information. You want to give people access to stuff. So it is slightly uncomfortable to be in this exclusionary mode where you're trying to filter stuff out. And I think that represents an issue that we don't talk about enough. Again, when it comes to Spotify, when it comes to other platforms and places where people get access to movies, music, writing, etc.

36:55The 404 Media Podcast:I think it depends. So being a selector in a library is a professional job, right? It's something that people do. Not every library has the benefit of having a full-time selector. A lot of people do it in addition to their regular jobs. But that word selector, selection, that is what a library is. So as much as libraries, librarians, access to information advocates want to provide access to all sorts of different kinds of viewpoints and information that serve their communities and that serve the public. At the same time, it does take selection because a library cannot possibly hold on to everything, nor should it.

37:39The 404 Media Podcast:Libraries aren't warehouses for books. Why would you go to a library just to get access to low quality materials? There's plenty of that if you just search the web, right? But also, I think fundamentally, those decisions should be in the hands of communities. Those decisions should not be in the hands of corporations. Those decisions should not be in the hands of parental rights advocates or governments. they should be in the hands of the people who have been entrusted to make those selections for their communities, which in this particular case are librarians. Like there's no way particularly that your public library can collect everything.

38:19The 404 Media Podcast:And frankly, they shouldn't. The way that libraries share information about what is and what is not in libraries is through a company, a nonprofit it in name called OCLC. So OCLC, there's a lot of issues with OCLC because it's very profitable. There's a lot of issues around ownership of metadata, but putting that all aside, OCLC was revolutionary. And it was the first way that institutions could share information in terms of what their holdings were so that you could know what another library around the world had. And so that system is now online and is accessible to the public. It is called WorldCat.

39:01The 404 Media Podcast:But this system predates the internet. So in certain ways, libraries were doing this. We're doing this kind of information sharing before this network of networks, before the web took place. And I think that, you know, if we kind of think about the ways that libraries can communicate and cooperate together to create systems like the one that enables us to see the holdings of many, many libraries. WorldCat's a little bit of a misnomer because it is like largely libraries in the US, although it's gotten a lot better. But yeah, to just have these systems that are much more cooperative, that are much more open in terms of resource sharing, because that is the other thing that libraries do is resource sharing.

39:53The 404 Media Podcast:Like if my public library can't have it, then maybe a public library down the road can have it. And being able to share those resources is really, really crucial to the way that libraries work. And these digital marketplaces that we're dependent on as renters do not allow us to do that kind of resource sharing that we might have done in the physical world.

40:17Jennie Rose Halperin:Speaking about what libraries choose to hold, there is a library I walk by almost every day here. And through the window, I can see a shelf that is just stacked with Nintendo DS games that people can borrow. And it always makes me laugh because I think it's just cute that they have it. And then also, I remember driving my bicycle to the public library to read comic books that they had. That was so fun. That drew me into the library. And the idea of having video games there would have blown my mind as a kid. But it's becoming common, right? It's like, you can go there, get DVDs, get movies, video games, and so on, music.

41:00Jennie Rose Halperin:I'm wondering just how you think about that in terms of what should libraries expand their collection to include? Do you have some sort of inherent favoritism for books? Where do you draw the line? Is the library a place where people talk about you should go there to get tools that you can get? Where do you draw the line about what libraries should hold? Because they can't hold everything, right?

41:23The 404 Media Podcast:I think some of it is community dependent. I live in Durham, North Carolina, and they have a seed library, which rocks. We have an incredibly big home gardening community. And as a member of the home gardening community, I love the seed library. And I love that so many of the Durham Public Library talks are about like birds or different kinds of things that you might find in your natural environment. But that's because it's reflective of the community in which I live. Right. On a really personal note, I grew up incredibly reliant on the library for a number of reasons. One of the reasons was that my mother was chronically ill.

42:00The 404 Media Podcast:This is sort of my origin story to it. My mother was chronically ill. And for her going to the library most days, that was her outing. These were her friends. These were the people who she got to see every day. And the town where I grew up really held us and really supported us as a family, even as we were going through a lot of financial issues. And we wanted to watch the best movies, but a lot of times we couldn't afford to go to the video store. So I watched movies from the library. We would order the DVDs, we would get whatever was there. It is why I was able to build cultural understanding as a young person, was because I could, you know, borrow CDs.

42:40The 404 Media Podcast:I was 16 and like read about Pavement and Rolling Stone and I could like get Crooked Rain from the library. And that was so rad that, you know, this like blew my mind of a whole new world. And I want that for other people. I want that for this generation and I want that for the public still. And I do think that for a lot of us, like our formative experiences in libraries as young people have shaped the way that we think about libraries today. But to actually answer your question, I think there's a little bit of a tension here. I think both that, you know, libraries can't be expected to be everything to everyone.

43:19The 404 Media Podcast:Like they can't be a daycare and a homeless shelter and deliver Narcan and like, you know, provide technology help and lend books and lend tools and lend this and lend that. And I think on a lot of times, because of the way that our public institutions have been demolished by certain policies over the last 20, 30 years, like they're expected to. And I don't think that's fair. I remember back in 2016 when Trump was first elected and the problems of mis - and disinformation became very front and center and everyone was like, librarians will fix it. And it's like, but how? Like, how? How are you really expecting librarians to fix it other than like having that be a really adorable soundbite?

44:06The 404 Media Podcast:Like, And that's not to say that librarians do not address mis - and disinformation in their communities every day because they do. And that is a fundamental piece of librarianship is providing access to information and meeting the information needs of communities. That being said, in terms of different collections, like I have been really, I'm really excited every time I see a new kind of collection that libraries are lending. My colleagues, Shannon Mattern, writes a lot about this, of the different ways that libraries can fulfill the needs of their communities, the different kinds of programs that they're running, the different kinds of things that they're lending.

44:44The 404 Media Podcast:Another project that I really love and have the great fortune to be able to participate a little bit with is Terry Paris's Library Newsroom Project, which works with communities to literally build newsrooms that are self-sustaining within libraries for community members to report on their neighborhood. and his work is just so invigorating because it is a way to bring people to the library and engage them in a project that is exciting and dynamic and that they want to stay involved with over the long term. So these are the kinds of projects that I think are exciting, but in terms of simply like lending materials, like if your community wants a tool library at your public library, like awesome, that's great.

45:35The 404 Media Podcast:one of the first projects we did at Library Futures was we partnered with iFixit and we ran a survey of technology needs within public libraries. And anyone who answered got sent a fix-it kit to lend out. And these are the kinds of things that I think are just great, like more fix-it kits in public libraries, more video games, more tools. And I'll tell one other funny story, which probably won't make it in the podcast, but my...

46:04Jennie Rose Halperin:Please do. Please do.

46:06The 404 Media Podcast:I lived in Boston for a number of years. And my ex-husband taught at a high school across the street from the main branch of the Boston Public Library. And he was finding that none of his seniors were in class in seventh period. And the reason why was because the video game room in the Boston Public Library opened during their seventh period. And, you know, the Boston Public Library was the library for the school. And the teachers wrote an email to the library and they're like, hey, could you maybe just open 45 minutes later for our student? We love that they're going there. However, it would be really helpful.

46:50The 404 Media Podcast:And the librarians wrote back and they were like, we're for everyone. You know, we're not just for your students who might be skipping class. we're for everyone and so no we will still open this uh during your your seventh period and you know that's what happens when you're serving a whole city yeah uh i think that's such a good

47:08Jennie Rose Halperin:point about libraries can't be everything uh i have a almost three-year-old and like one big activity is like there's like a kids hour at the library and like all the parents show up because for a lot of them it's like the only option to to have any sort of child care when we were at motherboard when we were at vice we wrote about the post office when it was uh coming under attack of the trump administration and people really rallied behind the post office and all the wonderful things that it does for a community like everybody remembered all of a sudden it's like yeah libraries can't be everything the post office can't be everything but i think it does speak to there is a deep, deep desire and vacuum for any sort of community-oriented or collectivist institution or organization that we just don't have enough of them.

48:02Jennie Rose Halperin:So we really over-rely on what is there.

48:05The 404 Media Podcast:And you should... Libraries should offer story time. And I went to story time at the library as a kid. And God bless everyone who does story time at libraries. They have far better patience than I do. And I think that's wonderful. I think there's sort of a difference between asking libraries to fulfill information needs, to fulfill needs that they have historically filled in communities and thinking of new ways that libraries can fill those information needs and can provide that kind of community space and the kind of like support to different people who might live in a place. I think there's sort of a difference between that and asking any public institution to fulfill every single role.

48:50The 404 Media Podcast:There's this paper called Vocational Awe and Librarianship by the scholar Fobhazi Atare, who unfortunately recently passed away. They describe it as a set of ideas, values, and assumptions librarians have about themselves and the profession that result in notions that libraries as institutions are inherently good, sacred notions, and therefore beyond critique. And so one of the examples that she gives is that there was a wave around the time that she was writing this article that librarians should all be trained in how to administer Narcan. And, you know, she's not saying, like, don't learn how to administer Narcan, but there is this question of what is the role of a public institution in American life right now?

49:44The 404 Media Podcast:What are sort of the boundaries that make sense for professionals? What are the boundaries that make sense for communities? And what can and cannot public institutions do when, you know, frankly, I think a lot of people feel like so much of their lives are commoditized or consumer driven. And I think that one of the reasons why folks have been so focused on libraries recently, either for good or for bad, for censorship reasons or for, you know, the like lowercase L of low values reasons is because, you know, I think that, again, everyone has said it. Like there aren't very many spaces where you walk into a room and you are not expected to buy anything and you are just sort of presented with, frankly, the riches of human thought.

50:38The 404 Media Podcast:And that is really special. And I think that particularly for public librarians, like the kind of work that they're doing in order to meet and exceed the information needs of their communities is wonderful. And so for us at Library Futures, like we want to make sure that when participating in digital life, which is inevitable and also crucial at this moment, that libraries are given the same kind of fair shake or even a better ability. So we really want to make sure that in digital spaces that libraries get a fair shake and that they get the ability to advocate for terms that are beneficial for their patrons and for their communities and for the information needs of the spaces in which they work.

51:35Jennie Rose Halperin:we have a grant that we got from muckrock that we're very grateful for and we have a reporter that we work with a lot called claire woodcock who writes about the censorship that libraries are facing from all these small activist groups conservative activist groups i think we talked about uh more interesting things we don't have to like go through all of that right now but i guess our readers are very well aware that this is happening do you have any advice for what like an average library patron or lender can do to support libraries and librarians in this time when they're facing this pressure and then also maybe in the same breath like what can they do to support you and library futures uh thank you so

52:28The 404 Media Podcast:much. Yeah. So first off, Claire rocks. I've known Claire for real. So there's a lot that community members and readers can do to support libraries in this time. I think sometimes it's hard to know, you know, when you're being bombarded on every side by mis and disinformation and threats to democracy and corruption and just the climate issues and data center issues, like it sometimes feels really overwhelming. But in this particular case, like supporting libraries holding the line on free speech and free expression, I do think is very possible. There are a number of different coalitions that people can get involved with, but just on like a very basic, what can you do is, I know it sometimes feels a little bit like a cop-out to say like, write letters to your legislators, but also pay attention to your city council meetings or your town council meetings.

53:28The 404 Media Podcast:Pay attention to when boards are up. Run for your library board for sure. Join your friends of the library. If you care about free expression, like I'll just be blunt about it. Like that's what the other side has done for many, many, many years is they have joined these boards and they have taken them over and they have shaped them in the role of the minority in their image of a theocratic, censored, anti-trans, discriminatory model. So run for your library board, speak out at your city meetings, organize with people. If you are in a book club of any sort, maybe think about committing some of your book club time to free expression, send letters to your local congress people.

54:16The 404 Media Podcast:And if you want to get involved with any of the many Right to Read coalitions, there are spaces. I mean, there are some people who we get to work with at places like Texas Freedom to Read where they are moms who are just really committed to the values of education and to the values of letting their kids read what they want to read. And I just think like parents are a really, really important group of people in this fight. But even if you're not a parent, I'm not a parent, there are so many different ways that you can get involved in this struggle. And even just like, if you're like, you know what, not for me, public action, not for me, support your librarians, go to your library, use your library, check out those books.

55:01The 404 Media Podcast:You can play our game and you can kind of gain empathy for what some folks have been going through. And in terms of how you can support Library Futures. We are a 501c3 nonprofit, so you can donate if you want to. Other ways that you can support us. We do a lot of public events, so you can sign up for our newsletter online. We occasionally do in-person public events, and you can read our reports and use our resources. And if you know any student who's interested in information access, you can encourage them to apply for our internship program. Or if you have a really, really great idea, apply for our research grants.

55:38Jennie Rose Halperin:I'm sure some of those students are listening. So do check out Library Futures. I believe by the time this is up, you might have a new website.

55:47The 404 Media Podcast:We will have a new website.

55:48Jennie Rose Halperin:Yeah. So check that out. And yeah, I think we'll leave that there. Jenny, thank you so much for coming on and thank you for the work you do.

55:57The 404 Media Podcast:Thank you so much. Can I actually ask one question? Yes. There's only one thing we missed that I did want to actually touch on if it's okay.

56:04Jennie Rose Halperin:Please. Yeah. Yeah.

56:05The 404 Media Podcast:So Emmanuel asked me a question about the rise of censorship of digital resources, and I really wanted to make sure that I highlight it. We did a report back in 2025 called Neo Censorship in U.S. Libraries, which is about how database bans are really underreported. And the way that we sometimes describe it is like handing a library a list of books to ban or types of books to ban. It's totally insidious. The fact that you can go to any one of these research databases, which students are often highly, highly, highly reliant on. One of these databases we looked at is in 49 out of 50 states. And you can basically ban words so that these kinds of topics do not come up.

56:53The 404 Media Podcast:one example just to kind of put a point on it is like for example in one jurisdiction the word breast was banned which meant that then students could not do research on breast cancer anymore in their school maintained databases both that they were paying for and also that they were encouraging them to use it would just be blank and so what we're finding is that in certain ways These database claims, these database challenges, and the censoring of digital resources mirror a lot of the censorship claims that you see in physical materials, but in a lot of ways, they can be really, really, really broad-reaching in a way that has been incredibly surprising.

57:40The 404 Media Podcast:So like one of the quotes that we have in our report from one of our research participants is that a lot of these censorship advocates started with databases. And then in their words, they realized that no one knew what a database was. So they pivoted toward books because you can go to a public meeting and hold a book up. Whereas with a database, it's like a lot harder to explain. Right. So what we found is that most of the claims obviously are bogus, that most students are using databases in normal school contexts. Like, why in the world would a student use a school database to search for anything untoward?

58:24The 404 Media Podcast:It's unclear. And there are years and years of research from Utah demonstrating this because they published their student search results, which has its own privacy implications. but they did publish them and it is very clear that students are using them for normal school use. It's causing a lot of self-censorship. It has a chilling effect on libraries. So they won't buy certain databases if they're concerned that these packages might contain information that might make them targets or they're putting what we're calling stop words on the databases. So like students can't do legitimate research because they run into blank results a lot.

59:01The 404 Media Podcast:Um, it's created a situation of, uh, local controls, um, which is like overly restrictive and, uh, words and filtering that limit minors access to critical information, like particularly in terms of health and race. This is an influence campaign that escalates really fast. So a lot of times people are, this is actually very similar to physical books, but like people who don't live in the district or who don't live in the state are using their influence to escalate and terrify institutions, libraries, schools in high volume. Just a very, very few people. And they're using social media to intimidate people, which circumvent established policies and procedures that escalate.

59:47The 404 Media Podcast:And the last is that they claim that even providing resources to minors is harmful. So the claims of, they're claiming that there's pornography and library materials, in particular database materials. This is based on discriminatory ideology. And what we were finding is that students are really the most powerful change agents when it comes to advocating for or against legislation that could impact library collection.

1:00:20Jennie Rose Halperin:Yeah. Again, if you want to learn more about what people try to classify as inappropriate for children. I recommend all of Claire's reporting on this subject. It's obviously mostly entirely bogus claims about any content book that is remotely LGBTQ, remotely about sexuality, even stuff that is just not white, not from a white perspective, is often the stuff that is flagged this way. So really, really important issue that we continue to cover. And obviously, Library Futures has done a lot of good work on. So check that out. And Jenny, thank you again.

1:01:03The 404 Media Podcast:Thank you.

1:01:03Jennie Rose Halperin:We will stay in touch.

1:01:06The 404 Media Podcast:Awesome. Thanks so much.

1:01:09Jennie Rose Halperin:As a reminder, 4-4 Media is journalist founded and supported by subscribers. If you wish to subscribe to 4-4 Media and directly support our work, please go to 4-4media.co. You'll get unlimited access to our articles and an ad-free version of this podcast. You'll also get the subscribers only section where we talk about a bonus story each week. This podcast is produced by Alyssa Metcalf. Another way to support us is by leaving a five-star rating and review for the podcast. That stuff really helps us out. This has been 4-4 Media. We'll see you again next time.

1:01:54Thank you.

From the publisher

This week we’re joined by Jennie Rose Halprein. Jennie is the executive director of Library Futures, a non-profit that advocates for a fair digital future for libraries and the communities they serve. We have written a bunch of stories about libraries over the years, and I have talked to Jennie a few times for those stories. I always have really interesting conversations with her, but a lot of what we talk about never makes it into a story. That’s why I wanted to share one of those conversations with you today. We of course touch upon censorship but also many other subjects, so I hope you enjoy this conversation as much as I did.

YouTube Version: https://youtu.be/mS0xofGW2hE

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