In short
Podcast Summary: The Secret Power of Losing | Dave Berke
Podcast Title The Art of Charm
Episode Overview In this episode of *The Art of Charm*, hosts AJ and Johnny interview Dave Berke, a retired Marine Corps fighter pilot and leadership coach. The discussion focuses on leadership lessons drawn from Dave's experiences in aviation, military combat, and corporate environments, emphasizing the significance of humility, learning from failure, and the essence of effective leadership.
Key Themes and Concepts
- Losing as a Teacher
- Lesson from Losing: Dave emphasizes that losing is a powerful teacher. Every failure presents an opportunity to learn and grow, and acknowledging one's shortcomings leads to personal development.
- Ego's Role: The ego often seeks excuses for failure, which can hinder learning. Recognizing this can help in overcoming complacency.
- Leadership Lessons from the Marine Corps
- Team First Mentality: Effective leadership prioritizes the success of the team over individual accomplishments.
- Course Corrections: Feedback is essential for growth. Accepting constructive criticism helps refine leadership skills and promotes a culture of openness.
- The Dangers of Ego
- Ego's Influence: Dave shares personal anecdotes about how his ego affected his performance and relationships. He learned that confidence must be balanced with curiosity and the willingness to listen.
- Ego vs. Reality: Acknowledging one's limitations and recognizing that perfection is unattainable can lead to more effective collaboration and communication.
- The Culture of Ownership
- Extreme Ownership: Leaders should take responsibility for their team's failures and successes, which builds credibility and fosters trust.
- Building a Supportive Culture: By admitting mistakes, leaders can encourage others to do the same, creating an environment where accountability thrives.
- Communication and Listening
- Importance of Listening: Effective leaders must prioritize listening over speaking. This allows them to gain different perspectives and understand the full context before making decisions.
- Detachment and Perspective: Leaders should detach from their preconceived notions to appreciate others' viewpoints, which enhances communication and collaboration.
- Redefining Success
- Success Beyond the Spotlight: True leadership is not about being in the forefront but ensuring the team's collective success. Leaders must be adaptable and willing to support their teams from any position.
- Learning from Diverse Roles: Dave discusses how his time on the ground as a forward air controller taught him valuable lessons about leadership that went beyond his initial expectations of being a pilot.
Key Takeaways
- Failures are Learning Opportunities: Embrace losses to foster growth and improvement.
- Team Success Over Individual Glory: Shift focus from personal achievements to collective team accomplishments.
- Listen More, Talk Less: Encourage open dialogue and seek to understand others' perspectives.
- Cultivate a Culture of Ownership: Establish an environment where admitting mistakes is normalized and celebrated.
- Redefine Leadership Roles: Recognize that leadership can manifest in various forms and places, not just in the spotlight.
Episode Resources
- Echelon Front: [EchelonFront.com](https://echelonfront.com)
- Social Media: Follow Dave Berke on LinkedIn and Instagram for insights and updates.
Conclusion Dave Berke’s insights reveal that effective leadership is rooted in humility, the ability to listen, and the courage to embrace failures. The episode serves as a reminder that real growth stems from taking ownership of one’s actions and fostering a collaborative team environment.
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This concise summary captures the essence of the podcast episode, highlighting the key themes and lessons shared by Dave Berke.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
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2:18You'll never touch another spreadsheet again. Don't let financial opportunities slip through the cracks. Use code charm at monarch.com in your browser for half off your first year. That's 50 % off your first year at monarch.com with code charm. Losing is a really good teacher. You have to just force yourself to accept you are not better than everybody else. And I was fortunate enough in my career that I got beat on a regular basis. Every time my ego started to peak up like, oh yeah, hey, you might be the best guy here. I would lose. you build the habit of understanding that losing is an opportunity to learn.
2:52What your ego wants to do is give a bunch of excuses as to why it happened. All these reasons why it's not your fault, or this happened, or that happened. And when you listen to your ego, you lose the opportunity to learn the lesson.
3:13Welcome to the show, Dave. It's great to have you. Good to be here, man. Thank you. I'd love to get the backstory because you grew up wanting to be a world-class fighter pilot. So tell us about your journey. Well, I wanted to grow up and be a fighter pilot. Obviously, the world class is that might still be out to the jury. But I was a little kid, five years old. My parents moved to a town called El Toro, just randomly. And there is a or was at the time a Marine base there. And so from about five years old on, I lived about a mile from the flight line. watching Marine fighter jets take off and land.
3:49You could not look up without seeing jets in the sky. And I'd say it just got into my bloodstream. And as they say, the rest is kind of history. But I had this moment where I looked up and I started to see these things day after day. It just became more and more part of my life. And one day I'm like, I want to do that. And that put me on the path to becoming a Marine Corps fighter pilot. When most people think about a fighter pilot, they think about obviously the skills, the ability to fly the plane. But for you, it was also the leadership piece. So how did that come together? It didn't start like that.
4:20I certainly had no sense in my childhood and then even really into my teenage years when I started to get really serious about flying. But by the time I got into the Marine Corps and started to understand what made a good Marine, and it didn't matter what job you had. You could be infantry. You could be tanks. You could be artillery. You could be a pilot supply. It literally did not matter. I started to make the connection that the most successful people in the Marine Corps weren't just good at their skill. It's that they were good leaders. And the Marine Corps really values more than anything your ability to lead.
4:55And so there was an intersection there between the flying part, wanting to be good in the airplane, but also wanting to learn the good skills and attributes of leadership. And you cannot have one without the other in the military. And that's not just in the cockpit. That's anywhere. For many in our audience, they pride themselves on their intellect and the skills that they've built over their career, but they then hit that place where now leadership is more important than what you've done in the past and what you can accomplish. But it's actually marshalling a team of people together to accomplish the mission.
5:25So what are those skills that we should be really thinking about as we become leaders in our career? You already hit the nail on the head with the way you phrased that question. Really, it's about the team. And listen, this is not to diminish your individual skill and capability. You need to be good at your job. That's true no matter what you're doing. And part of your contribution to the team being successful is being really good at your individual skill. But there has to become a point in time. And by the way, you don't need to be in charge of the team for this to be true, is that the team is first.
5:56The team success is first. And your ability to contribute might be a frontline individual contributor who's brand new to the team. But if what you're doing and how you're doing it contributes to the team's success more than your individual success, now you are a part of a team. And what organizations discover is the team, first of all, can do way more than any individual, but the team has to succeed. And so the first step in that is the way you described it, I think was really good, is that this is about how do you help the team be successful? And of course, there's all sorts of behaviors and mindsets and attributes in order to contribute to that.
6:34But the first step is recognizing it is not about you. It is about the team. For many in their career, that first step of really getting punched in the face you had in basic school, which is getting that feedback. And how do you handle that feedback? Because we know from our experience working in the military, they don't pull any punches. You're referencing that chapter that I wrote about my ego. It might have been a slight problem for me early in my career. and really the story you're getting to is when I first got into the Marine Corps, I got commissioned, I was an officer. I was in training, preparing for my, being selected for my first job, which of course I wanted to be a pilot.
7:12And I got some feedback that my ego was causing a problem. And I was, how can I say this? I think the quote, if I remember it correctly, was my boss read it to me. He said, I'm gonna tell you, Dave, what your peers think about you. And he said, Lieutenant Burke would be one of the best officers in the platoon if he didn't already think that he was. And that was his way of telling me that my peers were giving the feedback. It's like my ego was out of control and I thought really highly of myself. And really it was indicative of two things. One, my ego was a problem. And listen, it was. It was hard for me to write that chapter.
7:48It's an embarrassing story to tell. But it was true. It was absolutely true. And the other thing was I wasn't there for the team. I was there for me. I was putting myself ahead of the team. And a good message there is it is so obvious when you were doing that. You are not kidding anybody. And what I was doing was when people on my team were struggling, I thought their failure was my success. If they look bad, then I look good. And that's the exact opposite of how you need to think. I was very lucky at 21 to be getting that feedback because it helped me start to make some corrections that I needed to make.
8:21And you're right. The military doesn't pull any punches. And it was good to hear that unfiltered, direct in the face feedback of your ego, your attitude, and your priorities are a problem. And I started to try to fix that. And over time I did, I had to, I really had no choice. Well, you bring up a very good point, which is course correction, right? So even putting yourself out there, going after it the way you did, sure. It was brash. You rubbed a lot of people the wrong way and you were told, but it also showed something to your superiors, which is this guy's going for it. This guy's ready. He wants, he wants it all right now.
9:01So will this be a problem or will he course correct and, and being reflective here and make the changes he needs to in order to accomplish that goal. So they're finding out something about you really fast and you're learning something about yourself really fast, as opposed to the people who play safe and easy trying to maneuver their way through everything, which, hey, maybe you're not learning as fast as you could be. Maybe you're not challenging yourself as much as you should be. And certainly mindsets are a big piece for that. And if you're just playing in the shadows, watching everybody else and moving in their moves, you're not quite developing your own decision-making, are you?
9:49And of course, there's a balance inside there. And I think one of the things that you can never say about me is that I wasn't default aggressive. I was definitely getting after it. And so, yeah, that's great. I was excited. I was fired up. I was not looking to hide in the shadows. I wanted to do well. And to that point, I think part of it is the attributes. That's what we want. And listen, I mean, find me a 21-year-old who just got commissioned in the Marine Corps who doesn't have an ego. I mean, I was kind of stereotypical young Marine thought I was smarter than everybody thought I was a bulletproof.
10:20And in some ways, to your point, in some ways, that's a great thing. And that's really, it's, that's what you want. Assuming, assuming that person is open-minded and can make those course corrections. And I think you hit the nail on the head of that description. And we have a saying too, it's, I think it's much better to try to have to pull someone back just a little bit. Hey, you know, I'm pulling AJ back. Hey, AJ, slow down a little bit. Let me try to give you some feedback and advice than trying to push someone who doesn't want to go. So I think the ideal situation is that someone who's got that mindset, I want to be in the game.
10:50I want to get after it. I want to be successful. The balance is that person still has to be open minded to those course corrections. Thank goodness I was. That was a tough moment for me, but I think you described it extremely well. There's a balance of those two forces. What's at play, especially for a lot of our clients, is their talent has gotten them a ton of success. Sometimes with some effort, but sometimes they just have been so talented that it's come to them. And then when they find themselves in a situation where they know internally, they're more talented than their team, that ego starts to really impact and alienate others.
11:24So let's talk about the course correction, because for some of our clients, that's a real struggle, especially as they move into leadership is not alienating people because they've relied solely on their talent for so long. It's almost like you've seen this in other people before, right? And what comes to mind is something we say, certainly in our company too, at Echelon Front, we talk about this, especially with young leaders, we might work with a high potential group or new emerging leaders. One of the things that we all just have to accept, and the earlier we accept it, the better, is your ego is a problem.
11:55Your ego is a problem, and that's true for all of us. And if that understanding of thinking about what your ego is trying to do, your ego is trying to soothe you. It's trying to tell you what you want to hear. It's trying to be your best friend. It's trying to be your biggest ally. And it's telling you everything you want to hear. AJ, you're right. Don't listen to John. What does he know? You're smarter. You're more experienced. And your ego is constantly feeding you that. And we have a saying in Echelon Front that says, your ego loves you. And if you listen to it, it will love you to death because it will kill your relationships.
12:31It will kill your friendship. It will kill your reputation. And so one of the things that we can help with these leaders who actually, they are talented. They are doing a good job. They are scored away. They are capable is help them understand what winning looks like. And winning looks like isn't I get ranked the best of the team and I'm better than AJ and John. Winning looks like is I have helped the team be successful. and what I can understand over time is if I listen to my ego and I fall into the trap of what my ego is telling me it's actually going to hurt me over time it's going to hurt the team and I'll be less successful and I think once people start to crack the code of oh I hear my ego saying but it's really not good advice they become open-minded to that balance I think John was talking about before which was be as talented as you can be be as capable as you can be but make sure you're open-minded into making corrections that your ego will not provide you.
13:25So you are the one that is helping the team be successful. That's a hard thing, but it's exactly how you two, I think, described. And that's really what all of us have to figure out. And it's tough when you're young and 21, and you think you're the smartest kid in the world. I couldn't help but laugh because all of the things that you say and that we've heard our ego tell us to self-soothe and to make us feel good and to be our best buddy it it's the same thing that claude tells me every day when i'm working on stuff and i'm like it knows all the right things to tell me you know and so i also you know i'm using it it's like i want you to be brutally honest and tell me when i'm wrong as well so i hope people understand how these things are programmed and they They have all the, these tech companies have all the data that they need from all of our clicks and views and likes over the last decade to get these things making us feel really good.
14:28It's such a good line. It knows exactly what to tell you. It knows exactly what you want to hear. That's right. When you're making good money, it's easy to get complacent. You don't track every dollar. Then the holidays hit and you realize you have no idea where it all went. If you want to keep your finances under control this holiday season, you need to be using Monarch. Monarch, rated Wall Street Journal's best budgeting app of 2025. Monarch is the all-in-one personal finance tool that brings your entire financial life together in one clean interface on your laptop or your phone. And right now, just for our listeners, Monarch is offering 50 % off your first year.
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16:10Now available in Canada too. That's Q-U-I-N-C-E dot com slash charm. Free shipping and 365 day returns. Quince.com slash charm. There's no shortage of fertilizer for our ego with technology. So whether that's you're dealing with AI or going on social media and you're comparing yourself. But I think what really is the struggle is oftentimes the impatience that comes out of being so talented. When you feel like your team members aren't getting it, it's not clicking for them. They're not following in line. And you feel like you can get the results bigger, better, faster than them. And that impatience with that ego really traps you and keeps you from being a great leader.
16:52The way you're describing all this, I think is just excellent. And it's exactly what goes on in all of our minds. You know, when we talk about leadership at Echelon Front, the foundation of all of it is the concept of ownership, of extreme ownership. And one of the things I think can be really hard for us to internalize and to accept is in this hypothetical situation, we're a team of three and I am the best of the three of us. And what my ego wants to tell me is like, oh, AJ, you know, he's a little slower than me and John never gets his work done on time and he makes mistakes. You're the best of the three.
17:25and the worst thing I can do is attribute your lack of performance, your inability to be as good as me, as if there's something wrong with you. And something I have to ask myself all the time is, hey, if I'm so smart, if I'm so talented, if I'm so squared away, why aren't the people around me doing a better job? Maybe I don't explain things very well. Maybe I'm not such a great communicator. Maybe I know it in my head, but don't know it well enough to be able to teach it. and the list of things that I am responsible for, the things that I should take ownership is a mile long and my ego is detouring me from those.
17:59And what I have to do is put my ego aside and go, hang on a second. Am I really just like that much smarter than AJ or have I not done a good job showing him what I've been doing so I can be successful here? Can I do a better job communicating with John? And really what my goal is, is to recognize what I can do, how I can contribute to your success. And what I will find is if I'm able to do that better, not only will the two of you get better, the team will get better, but actually I will as well. And so my pathway to even my own improvement, even if I'm convinced I'm the best of the three, I still have room to grow, room to improve.
18:33And that comes from the strengthening of the relationship of the three of us and your improvement as well. So tell your listeners, don't fall into that trap of convincing yourself, oh, you're the best. And these guys are just stalking, they're falling behind. No, you have to do a better job helping them. and by the way one thing i've learned too is eventually those roles are gonna reverse at some point we're gonna find out john's the best of the three of us at something and we're gonna need his help so set your up set yourself up for that help by returning that you know having him return that favor by setting it up from the beginning that way well you actually have a great illustration of that where you do get punched in the nose you're a little too comfortable and you flew against top guns commanding officer and you lost i did indeed all of a sudden you're winning and now you aren't.
19:19How do you deal with that? Not only did I lose, I lost. The two worst parts about that is that I lost when I thought I was going to win. I also lost when I was the best I was ever. I was at the absolute peak of my game. And losing when you're at your best is, is, is a very humbling thing, but you're getting at another chapter. It's a chapter about complacency. And I was out fighting against my boss, the CEO of Top Gun, a guy named Trim Downing, a legendary fighter pilot. And I was going to prove to him that I finally got to a place where I was better than him. And as you know, if you read that chapter, it did not work out that I wanted to.
19:57But boy, I convinced myself I was finally in the spot to assert my superiority over Tim Downing. And he taught me a painful lesson about complacency. And it did not end well for me. It was not good. Well, those lessons are also real keys to unlocking that next level of our talent and leadership. So walk us through the aftermath of that, because I think we've all been in those situations where we're overconfident, maybe we're a little too comfortable, and we believe our ego is right, that we are better than our competition and we fail. Exactly what I was going through. I'm fighting him. I think we've done three or four fights of the day.
20:34I'm setting up on my very last engagement and I'm like, okay, I've seen it all. I know everything that's gonna happen. I can predict the future. I've set all these dominoes up to tip him the way that I want. I do this last maneuver. I'm going to loop over the top and I'm going to shoot him. And it's all going to work out the way that I had planned and prepared for. And as I'm getting ready to take that final shot, I realized he wasn't where I thought he was going to be. He was behind me. I'm paraphrasing. Obviously, the chapter is much more in depth. But to your point, after he beat me in that last fight, in the debrief, one of the key points he took, he wanted me to take away from it was, hey, don't attribute this, and this is him talking to me, don't attribute this to me being better than you.
21:16I didn't beat you because I was better than you. I beat you because I did something you didn't think I could do. And that's the key to complacency. So if you're looking at your competition thinking, oh, we are superior, we have more capability, they're only able to do so much and you underestimate what they can do, you will set yourself up to not perform at your maximum. Because if you're better than them, do I really need to be at my absolute maximum? And the answer your ego will tell you is no, you're better than them. You've done more, you're more capable, you've got more reach, you've got more ability.
21:50So if you've got all these advantages, you don't actually need to perform at your best. And when you don't perform at your best, you lower your performance and you underestimate their performance. That's when those roles reverse. And that can spell disaster for an organization. So the two key lessons was a, not only not underestimating your competition, but also in what scenario should you not be performing at your best? Why would you do that? And so he didn't want it, the lesson to be like, Oh, he's just better than me. So I can't beat him. That's a terrible lesson. That's just a foregone conclusion.
22:23That's not right. The lesson is you underestimated someone else's performance and you diminished your own performance. That's why you lost. And it's, it's, it's unforgivable. You can never be like that. You always have to perform at your best period. So let's talk about that feedback because obviously he wanted you to hear that, but in that moment of defeat, especially with our ego saying I shouldn't have lost. I'm, I'm actually more talented at this point. How do you deal with that? And how are you able to actually internalize that feedback? Losing is a really good teacher. And so you have to just, you have to just force yourself to accept you are not better than everybody else.
23:03And I was fortunate enough in my career that I got beat on a regular basis. Every time my ego started to peak up like, oh yeah, hey, you might be the best guy here, I would lose. And so over time, getting beat, certainly in an airplane, you know, it's like same thing with sports and anything. You build the habit of understanding that losing is an opportunity to learn. And what that does is the phrase that that keeps your ego in check because what your ego wants to do is give a bunch of excuses as to why it happened. All these reasons why it's not your fault or this happened or that happened. And when you listen to your ego, you lose the opportunity to learn the lesson.
23:41So for me, losing was a really good. And by the way, you've already talked about two chapters in the book. Every chapter in this book is a mistake, is a failure. It's a story of me doing something dumb or wrong or losing and the lesson I learned from it. So over time, what that I learned was like, I learned the most from my mistakes. I learned the most from my failures and from losing. And if you're willing to accept that over time, it actually becomes habitual like, oh, okay, this mistake that I made, this is the best opportunity for me to learn and get better. And I also attribute Trim as a guy as brash and as loud and as fun as he was, he was a really good teacher.
24:23It was very important to him. And it's a lesson that I internalize is don't let your failure be something that you overlook and attribute to things beyond your control. Let your failure be something that you, that you accept of what you did wrong. So you can learn from it. And that was what he really forced on me was don't push this off. Don't, don't wash this away, accept it, embrace it, figure out what you did wrong. And we talked about those things and that's what made it a better learning experience than just, ah, you know, no, I just lost, he's better than me. There's nothing to learn from that.
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24:52And that's just not accurate. It's easy to dismiss, oh, the weather conditions, the wind, the sun got in my eye, things that are out of our control led to your talent not shining through. When actuality, taking responsibility for those areas that you can improve are those opportunities to leapfrog the competition. And that's the core of ownership. If you take ownership of something, it's about you, it's your fault, it's your mistake, then you're gonna work hard to improve that. And if you don't take ownership, what is there to do if it's the sun good in your eyes. Well, there's no correction to be made, which means you don't get better.
25:22And so AJ, you're exactly right. That description is perfect. A lot of our audience members are perfectionists and they have bought into perfection to such a degree that it leads to procrastination and not even trying in areas that they know deep down, they should be putting an effort, but it becomes difficult to even start when you believe that perfection is the only thing that's possible. You keep, you keep bringing up these chapters that talk about these massive mistakes that I made in my career. And my thought as you're talking about that is that what I wrote about the concept of perfection is a lie.
25:58Perfection is something, listen, I want to be clear out of the gate. I love the idea of pursuing and trying to get better and always striving and trying to achieve perfection. But we are human beings. There's nothing you're ever going to do. Nothing we're ever going to do is going to be perfect. And I learned that lesson at the aircraft carrier. because if you look at the carrier and you look at a fighter jet landing on a carrier, what you tell yourself is, the only way for this to work is for me to be perfect. And if you take that attitude, I can assure you that you will fail because there is no such thing as a perfect landing.
26:30But perfection has this thing about it that it's something that we think we can attain. And what I have discovered in my career is if you actually think perfection is your goal, meaning this is going to be perfect, if you make a little tiny mistake, like a very little mistake, what your ego will tell you is like, hey, ignore that. Ah, that's, it's so small. It's almost, it's almost unnoticeable. And oh, by the way, like, Jodden didn't see you make that mistake. There's no reason to bring it up. Nobody even noticed that. And what you'll do is you'll take these little mistakes and you'll overlook them or you'll ignore them or you'll skip them because what you're trying to do is prove to yourself that you can be perfect, except you're not.
27:08And those mistakes will build up and add up over time and they will lead to disaster. So instead of perfect being actually perfect, the way we define perfect in places like the carrier and places like Top Gun is perfection is identifying every mistake that you made. A little bit counterintuitive logic there, but perfection is I will not overlook any deviation. I will admit it, I will accept it, I will share it and I will learn from it and I will do it with every single one. That's the definition of perfection. It's not doing everything perfectly, it's admitting everything you did wrong. You know what drains your energy faster than a bad networking event?
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28:59Namaste. Visit 1-800-CONTACTS.com today to save on your first order. 1-800-CONTACTS. In a culture like yours, that is easy because everyone's bought into that. But you can feel very naked when you are the only one taking responsibilities for mistakes and everyone else on your team is pretending like the emperor has clothes, like there's no mistakes over here. Oh, sucks for you, AJ. I'm going to get ahead. And for those who are really trying to get ahead, you know, that admission of mistakes feels like a setback, feels like you're digging a hole instead of climbing a mountain. So what do you do in that situation where culturally, It's not a culture that has extreme ownership and is accepting of admitting those mistakes.
29:40You're describing it well. And I think it gets back to John's comment from earlier is that's what your ego does. Your ego tries to tell you exactly what you want to hear. And the first part of that is you have to tell your ego, hey, I don't care if I look dumb. I don't care if I'm a little embarrassed. I don't care if I have to admit to the team that I'm making mistakes. And it's a really good question too, AJ, because it builds on things we talked about earlier is, first of all, you want to actually be really good at your job. That helps. especially when you're making mistakes. And the scenario I attribute it to is if I was in, and by the way, the culture that you're talking about, if you don't have it, you can create it.
30:14And you said it's easy in an organization that everybody's bought in. It's still not because there are still massive egos at play in naval aviation, at Top Gun. Everybody's fighting against the same thing. So we all struggle with creating that culture. One of the things that I learned, and I'll just use John as a hypothetical example. John was my boss or John, someone I worked with, and John is really good at his job. And he comes to me, he goes, hey, Dave, I made a mistake and I want to show you what I did wrong to help you. I'm going to be very interested in what he has to say. And so sometimes the most talented people are the ones you're most willing to listen to when they talk about their mistakes.
30:54So the first part of all this is be good at your job. And if you're good at your job and you go, hey, everybody, I know I have a good reputation. I've done really well, but I've made a couple errors here. I want to share them with you so you can get better. That's a compelling way to build a strong relationship and build a strong reputation. The second thing it does is it tells the two of you, hey, it's okay to do this. It's okay to admit that you did something wrong. It's okay to take ownership. It's okay to fall short. It's okay to own your mistakes and correct them. And that is the seeds, AJ, of building that culture.
31:25And so if you see that you're the only one, what you should tell yourself is, oh, I'm the one that has to change this culture. And the way I change that culture is doing a good job, but admitting the mistakes, sharing them, helping other people see that that's okay, and letting them start to lead down that path of that process. Well, then all of a sudden, it's not just Dave, it's Dave, AJ, and John. And then it's three of us, and then it becomes five of us, and becomes 10 of us. And over time, you have created that culture. The worst thing you can do in an organization of a culture where nobody wants to take ownership of mistakes is not take ownership of mistakes because that perpetuates that culture.
32:01You've got to break that mold. Be good at your job, admit your mistakes, help other people learn from them. That will start to build that culture. This goes back to the team building as well. If you're not making those mistakes, how can you go to the younger guys or the new guys and show them, here's why I was making the same mistake that you are making now. And here's how I got over it. Otherwise, as you mentioned, they're not going to listen. They're like, this guy hasn't been in my shoes. He doesn't understand me. He doesn't know where I'm coming from. He can't show me anything. You're just getting the human nature 101.
32:36I mean, if you think anybody's impressed by you being perfect, if you put yourself out there as someone who doesn't do anything wrong, especially if you're a more senior experienced person, you got young people on your team and you sort of advertise your excellence and your perfection, what they're actually waiting for you to do is they are waiting for you to slip up. They can't wait. They're like, all right, sooner or later, AJ's going to screw up. And when he does, we revel in his failure. Instead of learning from it, instead of it being a teachable moment, we're glad that he made a mistake.
33:08So don't advertise or somehow put yourself out there as like, you're perfect and they're not. That's just going to alienate yourself even more. All of us make mistakes. And I think, John, to that point, And admitting that, revealing that, showing that is by far better than somehow elevating yourself from the mantle of perfection because you're not. And if you do make a mistake, people are going to be, they're actually cheering for it, which is crazy, which is terrible. We don't want that. It's also really telling if you are confident enough to admit those mistakes and it's not well received that maybe this isn't the culture for me.
33:40And I think that's sort of an opportunity cost that a lot of high performers don't see where they're in the wrong culture, but they haven't really pushed against it enough to realize it. So they play down to their competition. They play small. They allow fear to override their actions and diminish their abilities. And in the short term, yeah, it keeps you in the seat. It keeps you in the job. But in the long term, if you're really pursuing greatness, that is the easiest way off course. The culture of ownership is undeniably a culture that leads to long-term success. And I think to your point, when you think about the type of organization you want to be a part of and the type of leader and the type of success you want to achieve, you need to be thinking the long game, the long term game.
34:23And if you find yourself in an organization that doesn't value teamwork, that doesn't value effective communication, that doesn't value ownership of your own mistakes, you got to change that culture or to your point, find yourself in a place that does value that because in the long run, an organization that refuses, refuses to admit their own short falls in mistakes, that is not a team that's going to be successful in the long run. And you don't want to be part of that. For me in my twenties, one of the biggest leadership lessons that I had just running the company was that problems were not people problems.
34:54They were leadership problems. And I very early on in running the company, I would, you know, put excuses on others. Oh, he didn't follow my directions or they didn't listen to what I was saying or, Oh, they're not talented enough. Let's move into a different position. And I wasn't looking enough at myself and saying, hey, as a leader, this problem is me. It's not the team. So talk about that mind shift for you and how you made it and what we should be telling young leaders around this exact thing. Because I think it feels like a bucket of cold water. What they should do is listen verbatim to what you just said.
35:24It's exactly right. And in a leadership role, any problem, any issue, any challenge, any failure for the team is your responsibility. It's your fault. And while that's hard for the ego to absorb, it's hard for the ego to accept. What it actually does is give you the thing that you want the most, which is the ability to solve a problem. Because our natural tendency is exactly what you said is if something goes wrong, well, that's not my fault. That's John. He didn't do his job. Or that's John. I got to get him out of the, he's the real reason. It's not me. That problem actually doesn't go away.
36:02But if I look at that problem go hang on a second before I start pointing the finger at John and figure out what he did wrong let me think about what I might have done wrong and what I could do differently what the ownership of that problem does me taking ownership of that problem does is it gives me control it gives me influence it gives me the power to solve it which is what we want as soon as I point the finger and place the blame what goes along with that is I relinquish the opportunity to solve the problems so as a young leader as you're thinking about how do you want to approach these issues?
36:33How do you want to approach the challenges? How do you want to approach the solutions to these problems is retain as much control as you can. Don't let it be external factors beyond your control. Let it be about you. That's ownership. And actually what that gives you is freedom. It gives you power. It gives you control, which is what we all want. And it gives you freedom of power and control to solve the problems that only comes from pointing the finger at yourself, looking at yourself in the mirror saying, what did I do wrong? What can I do better? That's the core of ownership and that's the core of leadership.
37:04Now we have patterns developing. So if you do not take ownership of your leadership or the mistakes that you're making, or you're always looking for the out to put it on somebody else, you're just going to continue seeing the same things over and over and over again until either you give up, your ego wins, and you figure out a way to live comfortable, comfortably in your, in your mediocriness or you go, I don't want to see this problem ever again. And I know for AJ and I very early in our company, we're like, why are we having the same meeting three weeks in a row? If, if, if I have this meeting again, I'm going to be incredibly upset.
38:00And then, so, That's when you start looking like, what needs to happen so we're not sitting here again, all sitting in a circle, pointing the finger at each other. That is exactly right. And I think another thing that it does too is it sets the example. Other people can do the exact same thing. Oh, you're pointing the finger at me? Cool. I'm going to point the finger right back at you. That's the habit you are creating. And if it's not happening at your level, it's definitely not happening at the level downstream. So you create that culture of finger pointing and blame placing. Those are cultures that don't solve problems.
38:29And next thing you know, week after week after week, you're having the same meeting and everybody's in there with a mental exercise of how to blame someone else, which means the problem doesn't get solved. So you got to walk in and go, hey, you know what? This is my fault. I screwed it up. Here's the mistake that I made. Here's the consequences that it caused. Here's what I'm going to do to fix it. And you go fix that problem. And you start to get on the path of taking ownership and solving problems and the culture of the team will change. For me, the thing that aggravated me the most in that pattern recognition was if I'm sitting in this meeting again, a fourth time, I'm the idiot here.
39:07And it drove me up a wall. The real important shift here is responsibility equals power. Because oftentimes, our ego says it's the opposite. We keep the power by appearing perfect. We keep the power by appearing mistake free. And we do this exercise, whether it's on military basis with our military training or with civilians around conflict resolution. And it's very hard in the beginning when we tell people, take responsibility before you go into that conflict. Recognize and prepare before you're entering that conflict to resolve it. What can I take responsibility for? It's not for the entire problem, but maybe it was a miscommunication.
39:49Maybe it was you hadn't thought about this other variable that came into play. Maybe you just had a rough morning and you showed up to the meeting in a real gruff way and that carried on. But taking ownership is really the big shift and it's hard. We do these drills and exercises and role plays in class and we can see the top performers really struggling with this, but I didn't do anything wrong. There's nothing for me to take responsibility for. It's all on them. And the shift happens when you are willing to take responsibility, even for the smallest piece. It allows the other person to feel comfortable enough to be like, yeah, you know what?
40:28That was on me too. Every time you take more responsibility for what's going on around you, you get more intel on what's really going on. You get the truth. That's right. And to your point, AJ, the power that it gives you isn't the power over other people. It's the power to solve the problems. That's what you want. The power you want is the power to solve the problems. And that only comes from ownership. You know, that is, again, it's the core of what we teach. The foundation of all of it is the book Extreme Ownership. This is about you. This is about what you need to take ownership of. And by the way, if you really do that well, going into that meeting and think, okay, let me think about the things I did wrong.
41:03That list, if you're really honest with yourself, is going to be a long list. More than enough lists that you can just work on yourself. You don't need to worry about what anybody else is doing wrong. You don't need to have any bandwidth about what AJ and John have done wrong. My list is way too long. So you focus on yourself. And what it does is what you said is the other person goes, you know what, Dave? I screwed this up, too. Now we got two people trying to solve the problem. The likelihood that problem gets solved goes up significantly as opposed to going, hey, AJ, let me tell you everything you did wrong.
41:30You're like, well, now you mentioned it, Dave. Here's all the things you did wrong. Next thing you know, we got these two people going to war, which means that problem is never going to get solved. Next up is a little song from CarMax about selling a car your way. You want to sell those wheels. You want to get a CarMax instant offer. So fast. Want to take a sec to think about it. Or like a month. Want to keep tabs on that instant offer. With OfferWatch. Want to have CarMax pick it up from your driveway. You want to get it done today. You want to do it all. So, want to drive? CarMax. Pickup not available everywhere.
42:07Restrictions and fee may apply. This episode is brought to you by State Farm. listening to this podcast smart move being financially savvy smart move another smart move having state farm help you create a competitive price when you choose to bundle home and auto bundling just another way to save with a personal price plan like a good neighbor state farm is there prices are based on rating plans that vary by state coverage options are selected by the customer availability amount of discounts and savings and eligibility vary by state What this does ultimately is it creates credibility. When you take extreme ownership and you follow through on the things that you're taking ownership around, you build credibility and you argue that that's real currency in leadership.
42:52What do you mean by that? We have this term leadership capital, you know, and this concept of, you know, with everybody, I have a bank account. I have a bank account of credibility, the word you described. And it might be a little bit different between the two of you. You know, John sees me as a certain level. AJ sees it. And my leadership bank account is going to vary from person to person. But every time I'm in an interaction with another human being, every comment I make, every conversation I have, every email, every meeting, I'm either contributing and adding to that bank account or I'm taking away from it and every time I get to a meeting and I subtly hint that aj is the problem and kind of blame you a little bit what I'm actually doing is taking money out of my account and the opposite is true is every time I go hey john I screwed this up I set you up to fail I didn't give you the right resources I can do a better job I put a little money in the account the problem with the leadership capital the leadership bank account that credibility account is most of us walk around thinking we're millionaires thinking we got all sorts of money in the bank.
43:52And if I'm rich in that account, I don't really manage my spending all that well. I don't really think about, am I making a deposit or withdrawal because I think I'm rich. The reality is most of us should be thinking we're almost bankrupt because if you have very little money in that account, I'm gonna be really conscientious about how we interact with you. I'm gonna work really hard to make deposits. The mindset should be is you're always looking for ways to grow that leadership capital account, to grow that credibility account, to build leadership capital. And you do that by assuming your account balance is very low.
44:28And most of us fall into the trap thinking our account balance is very high, which it very probably isn't. When you're new to the organization, you don't need to be contributing so much. You need to be learning what's going on and just being in neutral, making sure you're not taking anything out of the organization or that bank account. And for a lot of people, they get so comfortable in that neutral position, they think I'm due for a raise. I haven't caused any problems. It's like, yeah, you haven't caused any problems, but you haven't added anything to this organization. Great. You showed up on time.
45:10You haven't argued with anybody. Yeah, you haven't caused any friction. But have you added any acceleration? People need to understand that. Those promotions are going to go to the accelerationists. The relationships are going to go to the accelerationists. The leadership is going to go to the accelerationists because they've shown that they're there for the organization. They're not just coasting and they're not causing friction. Yeah, I think a good habit is always look for a way to contribute. Always look for an opportunity to find how you can contribute to that team getting better and improving over time.
45:49And certainly if you've got a long-term plan for success, that will not just happen on its own. You have to work hard and you have to work to earn that. In our trainings, we show the guys how to find those gaps within their relationships, within their organizations, so they can be a contributor because they had been coasting for so long. They've coasted through school, done the things that they were told to do. They're coasting straight into the organization. And now like, hey, I've been here for two years. I haven't caused any problems. Where's my promotion? I'm not making waves. Where's my promotion?
46:28Yeah, it's more than that, right? Yeah. I want to talk about another dynamic because it's something that Johnny and I also train our clients on, which is listening. And you had a real interesting dynamic where you like moving your mouth more than you like using your ears. How did it feel to get that lesson? And then what have you done to shift to become a better listener? That was a really hard chapter to write. You know, I was talking about lessons that I learned and it was a very personal one involved my wife. And to your point, AJ, you know, this really came to the forefront. It really kind of boiled over when I came back from Iraq on the ground being in Ramadi and I was a pilot, but I'd done this tour on the ground and it was violent.
47:10It was a really brutal combat deployment. I came back with, with some, some stress and some, and a lot of anxiety, a lot of frustration. And I was having a hard time reacclimating to, you know, beautiful Southern California, San Diego, having been in Iraq and Ramadi. And again, I'm paraphrasing that the book is much more in depth and the experience is much more in depth. But one of the things that I had decided when I came home is based on what I was struggling with is I really, I really didn't react well when other people were talking and sort of interrupting me or influencing what's going on when I really wanted them to not do that.
47:50It's a totally ridiculous mindset, but that's the mindset I had was, was I had built these habits throughout my career where I was essentially the primary talker. And I explained it like when you're a fighter pilot by yourself in an airplane, it's very obvious. You're the one talking. Um, when you're an instructor at Top Gun, you're the teacher, you're doing most of the talking. When you were a flight lead in a formation, you're the one doing in the talking. When you're in Iraq in a Humvee looking for things outside of the vehicle and you're the vehicle commander and you're the air controller communicating with the aircraft, you're the one talking.
48:25So what I had recognized, or I guess I should say initially, failed to recognize was I had very comfortably fallen into the habit of being the primary talker, which meant everybody else should be the primary listener. And when I came back from Iraq and I was struggling with my returns, I was having nightmares. I was having a really tough time dealing with the loss of a Marine and coming back. What I had done was kind of created the scenario by which I was really the prime decider on who's doing the talking. And what really started to do is I sort of pushed my wife into a subordinate role where she had to be deferential to me.
49:02Even just hearing that term, I pushed my wife into deferential role should be a red flag that clearly that is not a good way to have a relationship. It's not a marriage. It's certainly not how I should be with my wife. And I was struggling so much and I started to recognize it was affecting my marriage. I had to take a step back and in my mind, diagnose what is really going on here? What is happening? And what I had to admit to myself and had to accept to myself is that I was talking way more than I was listening. And I was forcing everyone else around me to listen way more than they were talking.
49:34And I know how simple it sounds, what I'm about to say. But all I did was reverse that. I just stopped talking so much. And I just started listening more. I started to break the habit of being the primary communicator. And not only did I start listening to my wife and listening to the people around me more, I started listening to what was in my head more. And so I was explaining how I was having these nightmares. Those are usually being triggered by some other thing, some frustration or something going on in my life. And what I was doing is ignoring that. I didn't want to admit that I was frustrated about something.
50:07I didn't want to admit what was going on in my own head. I wasn't listening to myself. Ended up writing entire chapter. The title of the chapter is just listen. It's one of the most overlooked leadership skills in the world is just talk less and listen more. And if you do that, it can redefine and change your entire life. And I don't want to admit that I'm perfect at it, But it really was a tough lesson of to have a better, stronger marriage, better, stronger relationships, personally, professionally, talk less and listen more. And it's a good habit that I got into after after Iraq. And it helped me significantly get off a path that was really destructive of just I'm talking, you're listening.
50:47And that's just how it is. It's an awful way to be. A lot of leaders talk too much for myself personally. And I know a lot of our audience members being analytical. You know, we think of leaders, we think of problem solvers. and we want to listen to get to the problem. And then we want to showcase our talents and our skills and solve it and move on to the next one so we can keep charging forward. And what I found and the lesson in there for me is I was spending a lot of time solving the wrong problems, the wrong problems for my wife, the wrong problems in the business, because I was rushing to make assumptions about what the problem was.
51:18Oh, I heard a little bit. Oh, I know exactly what it is. Diagnose, move forward. Let's keep moving. and that over time, that depletes your marriage, that depletes your relationships, that depletes your team because they feel like, well, they're not being heard. They can't come to you with the real issues. You're just gonna charge ahead anyways. You're not even gonna listen. And all of a sudden, now I have blind spots happening, blind spots in my relationships where they don't wanna share with me because they don't feel that I'm a good outlet, blind spots in my business where my team's like, well, I can't tell AJ about that issue.
51:47He's just, he's got a bunch of other things that he wants to focus on. And that listening piece really unlocks so much of that for me, recognizing, am I making the right assumption here or do I need a bit more information? Maybe I should ask another why or how question or how'd you come to that conclusion or what's going on behind the scenes there and gather more intel before charging into problem solving. Although problem solving feels really good for my ego. It's like I get the pat on the back. I get the win. In the spirit of not saying much, I agree completely. That's exactly right. Let's talk about taking a backseat there because that's a great transition to a moment that you had where you're sitting at your graduation exercise.
52:26Now you're watching all your classmates lead. And for someone who has that ego and the talent and really sees themselves as the leader, it's hard to take the backseat and let others lead. I started the book, the introduction is this. I was the flight lead for the Top Gun graduation exercise. And in my mind, I'm like, what is the flight lead? Flight leads out in front. He leads his team to victory. Follow me. I'm going to get everybody in and out of this terrible situation. And I'm going to be the savior of this whole challenging mission. And about 30 seconds into the mission, I had missed an enemy over my shoulder.
53:00I ended up turning and fighting with this guy. Took way longer than I wanted to do. And what it did is it took me out of this leadership role, at least the leadership role in my mind. And I was the last guy in the formation of my Top Gun class through this big, long mission that I planned and prepped and envisioned being out in front. And so this whole flight, I am what's called tail end Charlie, the last person in the whole flight. And when we got to the debrief, I was thinking, all I was thinking in my head was like, I'm a failure. Well, it turns out, shockingly, the team did incredibly well.
53:33We shot down all the enemy aircraft. We got to the target. We did everything in that training mission we're supposed to do. And it turns out the mission was a complete success. And the only thing that I struggled with is the success was, wait a second, I wasn't out in front. I wasn't the lead. I wasn't the one shepherding my wingman and my flock to this target. And it was a reminder of leadership. The image of like a good leader standing up, telling everybody what to do, and everybody following is not a good image. The image should be a good leader prepares the team to be successful, no matter where you are or what happens.
54:07and I really had to come to grips with successes when the team wins, not that I'm the showcased out in front leader that's front and center. And there's all these cliches, lead from the front and I understand where they come from, but actually a lot of times a leader should lead from the middle, two thirds of the way back, from the back, sometimes in the front, sometimes, it doesn't make it for a good poster, but a leader isn't always out in front. And oftentimes, most of the time, you shouldn't be. Your team should be out front. And so that was a tough, another one, just like John was talking earlier.
54:44My ego didn't like that, but it was a good recognition of what leadership is. Leadership is not you're in charge telling everybody else what to do. Leadership is the team is prepared to succeed no matter where you are or what you're doing. And that mission, the entire team succeeded. It just didn't look how I wanted. But it was a good lesson of what leadership really is, is you don't have to be out in front to be a good leader. In fact, sometimes, oftentimes, you shouldn't be. Unfortunately, a lot of us, maybe we don't want to admit it to ourselves or ego and let us admit it as we seek leadership for that spotlight.
55:18We want that opportunity to be in the spotlight. And there are certainly times in the last 18 years of our company where I had to be the grunt worker, invisible behind the scenes. no spotlight, completely behind the scenes, just making sure that things are moving forward so the team can win, so we all can win. But as a leader, it can feel really jarring to be in ground support. You had an experience. You think of a fighter pilot, you don't think of being on the ground. You want to be up there chasing bogeys and doing all that amazing stuff in the plane. And here you are on the ground in an invisible role.
55:53It was called a FAC tour, a Ford Air Control Tour. I'm on the ground. I'm running around with a bunch of Navy SEALs. Uh, you know, I've got a rifle and a radio. I'm talking with aircraft using, calling in airstrikes and shooting my, my rifle, nothing, nothing like I ever dreamed or envisioned as a fighter pilot and nothing like my time in the airplane. And it was a massive out of my comfort zone experience. And just like you said, uh, the image of a fighter pilot in an airplane versus being on the ground, you could not have a starker contrast between the two. obviously it was an incredibly influential experience i learned more in that year on the ground than i could have ever imagined but it was a completely opposite of what i ever imagined or ever expected or ever wanted and i think the lesson from that is just like you alluded to is you have to be open-minded to being in wherever you need to be to make the biggest contribution at the time and it doesn't have to be the prominent uh front-facing uh look at me i'm in charge or on the centerpiece role.
56:58Sometimes it's anonymous, it's quiet, it's under the table, it's behind the scenes. But your role to contribute to the team's success is going to change and vary and look different from what your ego wants. And you have to be open minded to that. As we wrap, I'd love to hear any other communication strategies or changes that you had to make in order to become a more successful leader. We talked about listening, we know how important that is. But as we do with our training and working with our clients, really focusing on the people part. So, so much out there around honing your talents and building the skill sets that you need to be impactful.
57:32But when it comes to communicating with others, and I know even the military brings us in to help train on this because it's become so important for them as leaders. What do you see that communication piece being and any other strategies you'd like to share with our audience? This is a good way to close. I think you two have done a masterful job kind of bringing out some of the key things, the mindsets and the behaviors that I was talking about as I wrote some of my key lessons from my experience and put them on paper in that book. But one of the hardest things to do is something we call detachment, which is the idea that your perspective, your point of view, what you think you know is not the whole story.
58:15So if you want to be a good communicator, we already talked about listening. I think, again, you've done a bunch of great things. I think connecting to the leadership principles that I wrote about in the book. But one of the hardest things in all this is if I want to be, if I really want to listen, if I really want to be a good communicator and listen, I have to recognize that what I see isn't the whole story, isn't the whole truth. I have to be open-minded to other people's perspectives. And so we talk about detachment, the concept of detaching. We already spoke, I think a lot, John hit the nail on the head.
58:45You got to detach from your ego. You have to detach from what your ego is saying. You have to detach from your emotions, your frustration, all those sentiments, but you also have to detach from your point of view. It's all too often we see a situation, we see a problem, like you talked about, AJ, we see a situation and we think, okay, I see the whole picture. I know exactly what's going on. I know how to solve it. Well, you don't. And the detachment is I am missing something. I don't see it the same way that AJ does. I don't see it from John's point of view. And what I have to do is understand your perspective, your point of view, how you see that, and the collection of all those different points of view from your team is what opens you up to the whole picture.
59:26It's really hard to be a good communicator. If you think you see and know everything, it's hard to detach from that, but it's one of the best lessons. One of the hardest things we can do is detach from our point of view and be open-minded to other people's point of view. But man, that is such a great way to be a more effective leader and be effective communicator is detaching from that. I believe that's perfectly said. Yeah. And I really appreciate you coming on the show under the microscope, sharing all your mistakes. I know as someone who's driven as a leader and also has that strong ego, it's difficult, but you were willing to write a book about it and come on the show and share that with our audience.
1:00:02Where can they find out more about the work you do? Well, first, let me say, I appreciate being here. This is so much fun. You guys are awesome, man. What a couple of great hosts. This is a really fun conversation. If you want to get ahold of me, you got the two best places or go to our company's website, echelonfront.com. I work with Jocko Willink, who's a very prominent leader and the company is awesome. He wrote the book Extreme Ownership with Lee Fabin. That's the company I work at, echelonfront.com. Or if you're a social media person, I hate to say it, I'm not the most active on social media, but I do a pretty decent job on both LinkedIn, on Instagram, and just put in my name, Dave Burke or David Burke, whatever it is, and I will interact with you there as well.
1:00:41Thank you for joining us, Dave. You guys are awesome. Thanks for having me, guys. Thank you, Dave.
1:00:53And now comes the part of the show where we showcase one of our X Factor Accelerator members. Take it away, Tammy. Hey, everybody. This is Tammy. And as a retail business owner, the old saying, you know, it's lonely at the top. It's true. I joined X Factor because I wanted to be in a group of people who were kind of on the same level that I was, who were trying to live their best lives. and it has been an amazing community to be a part of. I am an X factor with people who are really trying to create their best future and their best lives. And I highly recommend the program to anybody who's thinking about it.
1:01:32I don't think that you'll ever regret it. To invest in yourself is the best investment you can make. Thank you, Tammy. It was a pleasure working with you too and good luck to you and your future endeavors. If you've gotten value out of this, or any of our podcasts, head on over to your favorite podcast player and rate and review the show. It means the world to us, and it helps others find the show. Until next week, go out there and make it MF.
1:02:17You sold the world, you sold the tragedy. Cause you had your taste of black only yesterday. Yeah, but I remember you. Oh yeah, I remember you. Oh yeah, I remember you.
From the publisher
AJ and Johnny sit down with Dave Berke, retired Marine Corps fighter pilot, Top Gun instructor, and leadership coach with Echelon Front. Dave shares lessons from the cockpit, the battlefield, and the boardroom on how to lead without ego, turn failure into fuel, and build teams that thrive under pressure.
From losing dogfights to learning humility, to redefining perfection and taking ownership, this episode reveals how real leaders balance confidence with curiosity — and why the best ones listen more than they speak.
Chapters:00:00 – Losing is the best teacher03:00 – Leadership lessons from the Marine Corps07:00 – Ego, feedback, and the power of course correction10:00 – How your ego “loves you to death”15:00 – What losing to Top Gun taught about complacency20:00 – Perfection is a lie — the real definition of mastery25:00 – Building a culture of ownership30:00 – Turning failure into credibility and leadership capital40:00 – Learning to listen and communicate with empathy50:00 – Leading from behind and redefining success
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Episode resources:
EchelonFront.com
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