How Narcissistic Traits Show Up in Leaders (And Why It Matters) - Kathleen Saxton

23 Apr 2026 · 1 h 8 min · 37 chapters

Ask about this episode

Ask anything about it. ChatGPT or Claude reads this page and answers with the times it was said.

Connect VO and ask about every podcast you hear, including the moments you saved. Add to ChatGPT · Add to Claude

In short

How narcissistic traits and the “dark triad” (narcissism, psychopathy traits, Machiavellianism) show up in leaders, why it matters for workplaces and families, and what governance/HR should do instead of relying on individual courage.

Guest (Kathleen Saxton) background

Qualified, accredited psychotherapist and executive coach; regular on-screen psychotherapist for ITV’s This Morning; columnist for Stylist Magazine; contributor for The Times. Trained as an integrative therapist (CCPE) after earlier work as an operating exec and headhunter; wrote a trilogy on narcissism and leadership.

Key claims (notable facts/examples)

Leadership has higher rates of psychopathic traits than the general population (4% vs 1%); some studies cited: up to 12% psychopathic traits; 20% of leaders show moderate/high narcissistic traits; over 50% of leaders have childhood trauma (unprocessed trauma drives harmful behavior). Narcissists may use “performative empathy,” lack genuine empathy, and treat others as objects; they can switch personas publicly vs privately. Example: her father’s death during COVID and her partner not attending the funeral. She argues governance for behavior is missing (finance/policy/risk exist, but not behavior).

Notable examples/solutions

References to “falling forward” hiring cycles; psychometrics may predict “potential” but not later performance. She proposes collective action (“a coup”): planned, data-backed resistance to boards/chairs/investors, plus stronger psychological safety. Upcoming book: Sly and Mighty (Sept 26) on toxic bosses and leadership toxicity.

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

Understanding Narcissism in Leadership

0:45 to 2:30

Exploration of narcissistic traits and their prevalence in leadership roles.

“There's truth in that, Jo, I'm afraid to say.”

Kathleen Saxton's Insights on Courage

2:30 to 4:10

Kathleen shares her personal experiences and tips on finding courage to change.

“But my goodness, it took more courage than I've ever, ever had to use in any of the things I've ever done in my life.”

The Pain of Letting Go

4:10 to 6:00

Discussion on the emotional challenges faced when relinquishing careers or relationships.

“And often the fear of that blankness can stop us from making the move.”

Creating Space for New Opportunities

6:00 to 7:50

The importance of making space for new possibilities in life after loss.

Self-Discovery Through Therapy

7:50 to 10:10

Kathleen discusses her journey into psychotherapy and understanding herself and others.

“So I completely pretended none of it had happened.”

The Journey of Writing a Book on Narcissism

10:10 to 12:10

Kathleen explains her motivation behind writing her book on narcissism and its complexities.

“It doesn't need to fit in a way perfectly, but it can be perfectly possible to make something happen.”

Coping with Narcissism

12:10 to 14:03

Insights on managing relationships with narcissistic individuals based on personal experiences.

“So I don't have a parent who is a narcissist but my gosh did I learn so much about narcissism from reading this book and also helping to understand the people around me who maybe do have a parent there.”

Understanding Narcissistic Personality Traits

14:03 to 16:17

Learn about the traits and behaviors of narcissistic individuals and how they affect relationships.

“it sits in the cluster B personality types alongside antisocial, histrionic and borderline personality disorder.”

The Impact of Narcissism on Interpersonal Relationships

16:18 to 18:30

Explore how narcissistic behavior leads to feelings of invalidation and gaslighting in relationships.

“Because I think when you're in a relationship with someone who's a narcissist or you've got a boss who's a narcissist, you never feel seen.”

Empathy and Narcissism: A Complex Relationship

18:31 to 20:21

Discover the lack of genuine empathy in narcissism and its implications for interactions with others.

“And we all have fluctuating empathy, depending on what the topic may be.”
Show all 37 chapters

Recognition of Narcissistic Traits in Leaders

20:21 to 21:50

Learn about the awareness narcissistic individuals may have regarding their traits and behaviors.

“My lived experience and my therapeutic experience is they know that there is something not right.”

The Dark Triad in Leadership

21:51 to 24:28

An exploration of the prevalence of narcissism and other dark traits in leadership roles.

“So formulated in 2002 by two psychologists.”

Challenges in Identifying and Addressing Toxic Leadership

24:29 to 28:00

Discuss the systemic issues that allow toxic leaders to persist and the impact on organizations.

“So power, influence, revenue, connections, access.”

Understanding Respected Roles in Leadership

28:00 to 29:09

Learn about the perception of HR and marketing roles in executive boards.

“You know, some people call HR human remains because we've also disempowered some of these people.”

The Need for Governance in Workplace Behavior

29:10 to 30:29

Explore the lack of behavior governance in organizations and its implications.

“There are other people that you can go to and they have some level of governance.”

Whistleblowing: Challenges and Perspectives

30:30 to 31:34

Discuss the complexities and stigmas surrounding whistleblowing in organizations.

“And I'm not talking about, you know, hurt feelings and a little bit of, you know, snidey remarks.”

Creating a Coup: Collective Action for Change

31:35 to 33:38

Understand the strategy of collective action against toxic leadership.

“And actually, when I was in my particular situation in the last role that I had, I was offered by a lawyer to be a whistleblower in something.”

The Importance of Psychological Safety in Leadership

33:39 to 35:28

Learn why psychological safety is critical for effective leadership.

“We talk a lot about in the book, I talk about personality and personality and business can win a lot of hearts and minds.”

The Personal Cost of Toxic Work Environments

35:29 to 36:39

Explore the personal impact of toxic work environments on mental health.

“executive of any organisation, male or female, because when we are psychologically safe, we're much braver about making big decisions, good decisions, entrepreneurial decisions, pushing a business forward.”

Deciding to Leave: A Personal Journey

36:40 to 37:52

Discuss the difficult decision to leave a toxic work environment.

“This is the price that we feel we have to pay, which is why the collective makes it a little bit easier.”

Confronting Shame and Self-Doubt in Career

37:53 to 39:18

Address the feelings of shame and self-doubt after leaving a toxic environment.

“What was more important to me was my integrity and my reputation because it had taken me 30 years to build it and I wasn't going to have some old dude in America wreck that for me.”

The Lasting Effects of Toxic Leadership

39:19 to 42:01

Investigate the long-term effects of working under narcissistic leaders.

“And I have people in my clinic now who are very, very successful chief executives.”

Understanding Narcissism in Leaders

42:01 to 42:50

Discover how narcissistic leaders affect their relationships and the isolation it causes.

“seem incredibly charming and charismatic and successful and wonderful.”

Taking Back Empowerment

43:23 to 44:35

Explore the journey of reclaiming personal empowerment after toxic relationships.

“And that inner self-trust to go, I don't, and you say time.”

The Sly Mighty Concept

44:36 to 46:01

Understand the dual nature of narcissistic personalities in leadership and their impact.

“Can I just, I'm just curious though, why Sly Mighty?”

Addressing Narcissism in Leadership

46:02 to 47:21

Learn about the challenges and potential for change in narcissistic leaders.

“I've used lots of different industries, but the final third is okay then.”

Understanding Misdiagnosis of Narcissists

47:22 to 48:20

Gain insight into the complexities of diagnosing narcissistic traits accurately.

“Have you come across a narcissist who's asked if they can be cured?”

The Role of Narcissistic Traits in Business

48:21 to 49:19

Examine how certain narcissistic traits can be beneficial in business environments.

“about narcissism needs to be challenged because in the DSM-5 which is the book we use to diagnose people of all sorts of different disorders at the moment narcissism the number one trait says grandiosity.”

Character vs. Performance in Leadership

49:20 to 50:51

Understand the importance of character evaluation alongside performance in leaders.

“There's truth in that, Jo, I'm afraid to say.”

Gender Differences in Narcissism

50:52 to 52:18

Explore the differences in narcissistic traits between male and female leaders.

“Because I likey stuff comes out under pressure.”

Addressing Team Disruptions by Narcissists

52:19 to 53:26

Learn strategies for leaders to manage and guide team members showing narcissistic traits.

Courage in Leadership with Narcissists

53:27 to 55:21

Discover the challenges leaders face when dealing with narcissistic individuals.

“that what's in my control so if you genuinely think you're seeing narcissistic traits you have to understand that feedback to a narcissist will only ever be heard as criticism and as attack.”

The Need for Behavioral Training in Leadership

56:04 to 58:01

Explore the importance of incorporating psychological training in leadership development.

“Do you think, you know, leaders go and have sales training, they have marketing training, they have negotiation training.”

Understanding Yourself as a Leader

58:01 to 59:15

Learn why self-awareness is crucial for effective leadership.

“Stuff that I get expected to know now, I never expected from my leader before.”

Strategies for Dealing with a Toxic Boss

59:15 to 1:02:18

Discover practical strategies for managing relationships with toxic leadership.

“Before we close, I'd really like to know you have for someone actually is going through this at the moment and it's got a toxic boss, narcissistic boss.”

Finding Your Purpose and Legacy

1:02:18 to 1:05:23

Discuss how to reconnect with your true aspirations and envision your legacy.

“Try and tune back into what is it you think you were meant to do?”

Support and Resources for Leaders

1:05:23 to 1:07:25

Get insights on how leaders can seek help and connect with resources.

“I really don't want this interview to end.”
Hear the part that matters, and keep it.Open this episode in VO. Double tap your headphones to save a moment as you listen.
Get VO free

Transcript

Automatic transcript. May contain errors.

0:00In the population, 1 % show psychopathic traits. In leadership, the lowest number is 4%. Four times more likely in leadership. That we wouldn't have the successful businesses in the world if we didn't have people leading who are narcissists. This is very controversial. The truth is just an object really in their game. Today on the Courageous Leaders podcast, we are joined by the amazing Kathleen Saxton. Kathleen is a qualified, accredited psychotherapist and executive coach and is a regular on-screen psychotherapist for ITVs This Morning, columnist for Stylist Magazine and contributor for The Times.

0:35What's shocking at the moment, I think, is that we have governance for finance, we have governance for policy and risk, but we don't have governance for behaviour. They are reporting their CEO is a narcissist and they're literally like, there's nothing I can do. There's truth in that, Jo, I'm afraid to say. My lived experience with a narcissist was how they were at home versus how they were in the public domain was like two completely different people. So for anyone going through this, what would be your five tips to help them? OK, so my five tips would be number one. Welcome to the show. I am so excited to have you here.

1:09And as you know, I go straight in with big question. Where have you had the courage to change? The courage is something I'm very familiar with. I think I've used courage to survive most of my life. But ironically, a couple of years ago, a number of things happened all at the same time. And it really forced me to have the courage to change. But the courage wasn't about doing something or achieving something. It was actually the opposite for me. It was about relinquishing something, which is a complete anathema to me. And anybody that knows me will know it's quite seismic for me to ever give up on anything in some form.

1:43So within the space of two weeks, I gave up my big professional career, my job in New York, my status, the trimmings, the salary, the money, all the accolades. And I also sadly had to give up a long relationship at the same time. And so giving up on, you know, deeply loving someone, fighting for a relationship, the future I think I hoped that we would have together, along with the career at the same time, was unbelievable. And in the past, I'd have just carried on fighting to try and make it right. But for both of these elements, I knew that they were completely challenging my integrity and that I was having to abandon myself if I was to continue with either of them.

2:28So I had to find the courage to change, to give up on something and to walk away from something. But in doing that, I think for the first time ever in my life, I managed to stand right next to myself and to really feel my soul, my values, my integrity and find something different within myself that I was going to bring into the world. But my goodness, it took more courage than I've ever, ever had to use in any of the things I've ever done in my life. It hurt me, it cost me, it was incredibly unsettling for me but that was the change that I had to make and I did it thank you for sharing because i can hear how big that was for you and also what you've made me realize is that that thing that having courage doesn't mean it doesn't come with hurt yeah and pain and sorrow and loss um it's not like courage right that's it i've done it it's like it's recognizing that they're the friends of courage sometimes but it's keeping having that courage to allow you to keep moving forward yeah i knew a lot about the courage to fight to get things you know gain things build things it's in my dna to do that but it was a completely different muscle to have to build something to relinquish and let go and i'm just curious with someone maybe that's listening that can resonate with they might not be doing the whole big change you've done but maybe it's leaving the job or leaving the relationship what do you think what was it in terms of so the courage but in your mindset or how you were thinking what do you was there anything that helped you to see that future version of you that you could see would be better off In that immediate moment, I really couldn't.

4:06And that's, I think, why it's very difficult for people to initially come to terms with letting go, because we don't know what's coming next. And often the fear of that blankness can stop us from making the move. When we wonder why people stay in difficult jobs for too long, difficult relationships for too long, different families for too long, often it's because we don't know what comes next. And that's often the unknown is very, very frightening for people. but actually what we do know is life does go on and we have to believe that in relinquishing something we're leaving space for something else to emerge and it's the thing I certainly learned from being an exec and then a therapist which is if we don't leave space for something to emerge then nothing can in some ways it's why we begin to plant seeds even our own garden we have to let something potentially bloom we have to tend it we have to water it we have to consider protecting it until it gets the chance to bloom but you've got to take that leap to believe that something else is going to happen and something else is going to come for you but you've got to leave some space to let that happen that classic line of you've got to put something down before you can pick something else back up so it's so interesting because rationally I think we know that but it's that trust emotionally that there will be something else and you're not saying you're just going to be on your own and I've even noticed when I've changed and stuff new people even come into my life that I didn't realize, oh, you were there, but I just hadn't created the space for them to be there.

5:33So I think it's interesting. I'm sitting here thinking it's that courage to create that space to allow new things to come in and then that courage to walk through that door potentially when it does open. And that's the thing, isn't it? It's being prepared for the opportunity. But sometimes we don't know what's going to come for us, but are we able and willing and open to even hearing the call of that when it comes? and I think we grow up with scripts from a child as to who we are what we're meant to be either we've been gifted that or insisted on it by a parent or we've decided what it is our narrative is going to be I certainly had a narrative in being in the advertising business I had a narrative about being a headhunter I had a narrative about ad week and all the things that I'd done and they're lovely things to own and hold but they're not all of me and I also noticed that I wasn't really allowing people to see the softer parts of me I'm a lot softer than people think but that's my own fault I had brought out this kind of bodicea persona which is part of me but it's not all of me so in allowing this space to come I think other elements of my sort of heartfelt personality have started to come forward it's nice you've got a lovely calming vibe about you just that that is you saying allowing all your parts to live and breathe versus just relying on maybe a really strong dominant part yes which is also a coping mechanism and it was a survival mechanism but again we start to realize as we get a little bit older that we don't need to live in that old script that actually maybe we're safe enough and that we can in some way move forward and I think whether that is changing roles giving up jobs moving industries changing relationships there's something about knowing that our inner pilot light is always on and no matter what's going to happen we will be able to save ourselves we'll be able to be there for ourselves we can be all the bits that we've been seeking externally the chances are they were in here all along yeah and that's when I was trying to be a coach they were saying you're not there to fix the person what's within them is already there you'll just sort of help them navigate to find it and I thought my god that's genius that is that's it what we're doing so into that therapy yeah where did that door open for you how did that come about well uh you know I've talked about in the past I had a very difficult childhood so I was made homeless at 11 with my brother so that's pretty scary and we had to live in sort of charity housing for several years our mum struggled with this became very violent so we had lots to contend with but I'd never had any therapy it wasn't offered to me at all and the back end of my 20s I decided that maybe I should go and talk to someone thinking my upbringing was relatively normal.

8:08I hadn't spoken about it much. I was really ashamed of my backstory. So I completely pretended none of it had happened. And so going into therapy and I managed to find an amazing therapist straight out the gate. I got very lucky. And he really helped me to come to terms with what had happened, to figure out what that meant for me. And I thought, what an amazing thing to do. I then later on, as many people know, I went from being an operating exec to being a headhunter and in the headhunting side of it I was spending a lot of time trying to figure out whether somebody was right for a particular role and capability is pretty easy to establish but cultural fit you know will the body reject the organ it's a different thing to be measuring and during that time I interviewed a particular person who told me something very difficult about his backstory that his that his dad had shot his mum and in that moment I realised that although I think I'm relatively unshockable and easy to talk to I felt I was very unqualified in that particular space and my my sense was if I was going to be a responsible headhunter I needed to make sure I had some level of training in how to look after and cope with people that had a very difficult story and so I thought I'll go and do an evening class you know that'll do me of course and I actually went to Regency University and in my second lecture my lecturer said to me why are you not doing the whole shebang and becoming a psychotherapist?

9:28And I said, because it's five and a half years and I'm a Taurean and I'm a year of the rat, like I'm urgent, I want to get on with it. And I also was a single mum and I was running my own business. I'd launched Lighthouse that year. So the notion of being able to go and study as well just seemed far too distant. But actually it was perfectly possible if you organise your diary well enough. And so I switched courses and went into the full-time course and I trained there and I trained at a place called CCPE. And it has been the greatest privilege of my life, other than being a mother, to train and become a psychotherapist.

10:00And I cannot imagine that I will ever do anything other than something that includes the psychological care of other people. Wow. And something there is perfectly possible. How lovely is that to go actually? It doesn't need to fit in a way perfectly, but it can be perfectly possible to make something happen. Of course. And I think when we really, really want something in life, sometimes they're not always things that we should have back to the relationship. But when we want something, we can find a way if we're creative enough and imaginative enough and flexible enough, often we can find a way to make this work.

10:38And I always think it's back to this inner pilot, this fire inside us. How much do you want it? If you want it, there are many ways to get it. yeah and I think that's the most powerful question isn't it because I think I say to myself I'd love to be able to speak Spanish and I've tried I'd love to be able to play the piano but I know I don't think I want it enough yeah to put the effort in or to make it personally perfectly possible it's like a tongue twister perfectly possible in my diary so I do think it's quite telling if you don't find a way yeah I think it's a message isn't it of course and sometimes that filtering is important and I think we get this in careers as well you know we get approached by head-tunters for all sorts of things and it's very flattering and it's very tempting and our ego might like it but fundamentally do I really want this you know sometimes the salary is exciting or the brand's exciting or the job title's very exciting but we have to look ourselves in the mirror and think do I really want to get up and do this every single day and we only live once I think we're only certainly on this planet for once I'm not sure what happens to our soul and therefore you know our time is the only real commodity that we have what are we doing with it yeah and are we looking after it properly we give it away so easily we do which i find fascinating yes so going into therapy um has then obviously led you to meet lots of different people cover a lot of different things and i got in touch with you met you because of your incredible book that you've written which I'm going to show to the camera.

12:09Incredible book, recommend everybody reads this. So I don't have a parent who is a narcissist but my gosh did I learn so much about narcissism from reading this book and also helping to understand the people around me who maybe do have a parent there. Where did this come from? What's what kicked off this book? So when you study to be a psychotherapist you obviously I'm an integrative therapist so I studied all the schools of therapy, gestalt, psychodynamic, etc. And I was very interested in personality disorders and I was very interested in trauma. I'd obviously studied, I'd suffered a bit of trauma myself in my upbringing.

12:45So I was drawn a little bit to those things. And now I've been a therapist for well over a decade. My experience is that had I been a doctor, I'd have been a very good A &E doctor. I wouldn't have been a very good GP. I'm clearly drawn a little bit to the crisis and the chaos and urgency. That's probably where my fire goes. And so I was drawn particularly to these topics. However, in also a very long relationship, I was engaged somewhere for a long time. And from the very, very beginning, I could sense even in our second, third date that there was something that wasn't quite straightforward. And I was trying to make sense of what it was.

13:23And given how tenacious I am, I went studying and reading and looking. And as the relationship went on for many, many years, I kept trying to figure out what it really was. And at the time, and even more so now, narcissism had become this sort of pop psychology term. It felt that everybody's ex-boyfriend, everybody's mother-in-law, everybody's boss was a narcissist. And therefore, it kind of, to me, really devalued what it really meant. And it felt like a throwaway line. But actually, when I really studied this condition, and we see it as traits, personality, and disorder. They're three different sort of phases, if you like, or certain levels.

13:59That actually, if you are in the company of someone who is disordered in this space, it sits in the cluster B personality types alongside antisocial, histrionic and borderline personality disorder. When you're trained and you sit with people that have this, you can begin to feel it quite early on. There's things they say and they do and the way they report, the way that they live their lives, you begin to feel it. And so for me, I was trying to learn to figure out how do I live with it? How do I love someone that has it? How do I work around it, fix it, heal it, cope with it, strategize around it?

14:36I became an expert in my own world because of the relationship that I was in. And it was incredibly difficult. But the bit that led me to write the book was when I tried to go and get some therapeutic help with it, even though I lived and worked in the world of therapy, I found it very difficult to find a therapist that was actually expert in it. They'd had the baseline training that I'd had and they're very well-meaning, but they didn't really get it. And so I went to California and I trained a bit under Dr. Ramani. He's obviously written an amazing book about narcissism. And then I found Professor Sam Vaknin, who's one of the best academics in the world on narcissism.

15:13So I went to North Macedonia and I trained under him. So I literally felt if I'm really going to write a book about this and I'm really going to understand this, I've got to have studied it. I've got to go right back to school. And that's what I did. So I studied and studied and studied. And then I wrote a book about it. And in doing that, I interviewed many, many people that had had narcissistic parents and really found the highs and the lows and the difficulties in it. And again, it's a real it's the one condition I found as a therapist that validation seems to be almost more important than anything else.

15:46When you meet someone who has experienced it as well or really gets it, the healing of that is unbelievable. And and so I felt if there's a book out there that might reach people and help people, then that's what it's for. And that's what it seems to have done. And I've had hundreds and hundreds of people write to me and I've given some of them therapy. I've done workshops. I've trained other therapists and how to be with people that come with this condition. So I'm doing everything I can to try and make sure that we better understand it. It's so powerful. And something you just said there that really struck a chord with me is that validation.

16:20Because I think when you're in a relationship with someone who's a narcissist or you've got a boss who's a narcissist, you never feel seen. And that's half the thing. When someone finally goes, I get it, after years of not feeling seen or understood or cared for, it's just like, ah. It's a total relief. It's a relief. It is. I'm not going, because part of being with a narcissist is a lot of gaslighting and you think you're going crazy. You think you're going mad. you're told it's you you're told you're too much too little too everything anything to deflect away from them we now really understand that although we became very familiar with grandiose narcissists actually i think more the difficult ones are the coverts and so therefore you know their game is they're actually very very fragile inside their ego is incredibly fragile and so they spend a lot of their time deflecting that fragility by having this mask that they wear which is all pervasive about them being either incredible and amazing or being greatly sacrificing and we buy into this you know we buy into this from bosses we buy into this with partners we buy into this with parents and so there's something about us understanding that this is a mask for their own defense but unfortunately we pay the price because we have to play the role that they've decided that they're going to give us and that's the mad thing isn't it that they have chosen their role and they can put you in that role without you even realizing sometimes and we are therefore an object to them We're not a person.

17:45So that's why we're not validated by them, because they need to tell us and see what they want to see. And therefore we're just an object really in their game, which is devastating when we sort of begin to understand that. And that's why, again, when we really are in the company of them, we need to give those people a lot of care, attention and support, because the feeling that we do get it and that we understand is the beginning of someone's healing, that they can accept what it is they're truly dealing with. Yeah, because when I came to your book launch and heard you talk about it, something that it was like a little light bulb for me when you said they see you as objects, not people.

18:20I was like, oh, my gosh, that makes so much more sense. And also, if I remember correctly, they don't really feel pain. No. Can you tell me a bit more about that? So lack of empathy, low empathy is a real kind of, you know, it's a real indicator of some level of pathology and personality disorder, specifically, especially in narcissism. And we all have fluctuating empathy, depending on what the topic may be. But there's something about them almost not even understanding that this is meant to be the way that you might feel. So they learn performative empathy. They learn by watching other people.

18:53What am I meant to say? How am I meant to react? But they're not actually feeling it. And so this is why when unusual circumstances happen for them or they're put into a difficult situation or they're put into a surprising situation for them, then the true self comes in. So, you know, my experience, for example, my father died during COVID and my partner just didn't even come to the funeral, didn't even understand that that was not really an okay thing to do. So for a relatively normal person to try and compute that is incredibly difficult because it's just not humane. But for that individual, they can't understand why you would be upset, concerned angry upset so this is the this is the kind of the quantum of difference between someone who's what we call an apparently normal person which is the comedy way we talk about people in therapy versus someone who might be disordered and that is the that is the break point where we can see that something is going on just a quick reminder if you haven't already to please hit the like button and subscribe to the channel it's a small action that makes a big difference You'll be the first to know when new episodes drop and your support helps us create meaningful content for leaders like you.

20:05I'd also love to hear from you. So if you have any thoughts, questions or ideas, pop them into the comments. And if you're curious about how my leadership coaching or training could support you or your team, just drop me a DM and we'll set up a call. Thanks so much. Now let's get back to the episode. Do they know they're a narcissist? sister? This is very controversial. My lived experience and my therapeutic experience is they know that there is something not right. Whether they're willing to accept what it is, is the difference. Most of them believe that there's something that's not right. They translate to that they maybe are exceptional, that they're different, that they're special, that they're above and beyond something.

20:48So their translation, again, to defend against this inner wounding this inner fragility is to make it a great thing that they're exceptional rather than actually they're quite dangerous okay yeah ouch i know okay so you've got a trilogy of the books i have and obviously the parent of peacock is the first one what's coming next so what's coming next is actually the book about bosses so in september 26 we're going to launch sly and mighty which is about how leadership lost its way and it's really bringing in our understanding of the sort of rise of toxicity in leadership could be in business, could be in politics, could be in medicine, could be in anything.

21:27And I've interviewed many, many people from lots of different industries about their experiences of toxic bosses, and what they've done or not been able to do to deal with it, to escape it, to cope with it, to manage through and around it. And it's been a fascinating study, again, of the human condition, but how narcissism and actually something we call the dark triad is very prevalent in a lot of organisations. Ooh, Dark Triad. Tell me more. Dark Triad. So formulated in 2002 by two psychologists. And their view is there was three on this kind of sort of triangle. Narcissism at the base, an area that obviously I specialize in.

22:04Psychopathy, so psychopath tendencies. And then Machiavellianism. Very charming people. And they sit on this thing we call the Dark Triad. And some people have a trait of one, some people have two, some people have three. But when you're dealing with someone that is operating around this dark triad, again, you'll know about it. And what came out of the studies and what came out of my interviews are these kinds of personality traits are very prevalent in leadership. And lots of studies have now shown us that you are much more likely as a leader to present with moderate or high levels of some of these traits in leadership positions.

22:40So for example, in the population we say 1 % of the population show psychopathic traits. In leadership, the lowest number is 4%, four times more likely in leadership. Some of the schools are up to 12%, so much, much higher. 20 % of leaders have moderate to high narcissistic traits, behaviours, tendencies. and we also find that a high percentage over 50 percent of leaders tend to have some sort of childhood trauma now in itself trauma's fine because we can work through it we can process it it's the unprocessed trauma those that have had trauma and haven't gone and done the work on it that play these out as very very difficult traits in leadership so they're hyper vigilance which you know i'm hyper vigilant because i grew up in a very difficult household but understanding why and how and when that gets triggered means I know myself and I can control that very well.

23:39When you haven't processed it, that hypervigilance comes through as really dominating, you know, leadership. It comes through as micromanagement. It comes through as very controlling ways of being with individuals because that's how the individual helps themselves stay safe and helps their own anxiety. But what they put onto all the people that they're managing is unbelievably crushing. And so we're seeing all these things come together, relate actually, obviously do lots of relationship stuff. They did a study with the university a few years ago that showed it also doesn't just stay at work, it travels home because whatever's going on at work, you're bringing home with you and it can have a devastating impact on your relationship with your children, your relationship with your spouse.

24:21So what's going on in the workplace right now is really important for us to begin to understand and to name it so we can do something about it. I mean, there's some brilliant bosses out there. I've had some amazing bosses, so don't get me wrong we are talking about a minority but the minority might still be 15 to 20 percent that is still a lot of people a lot of people in the workplace that are walking around with undiagnosed what we call subclinical personality disorders and they're acting them out in the workplace i didn't realize it was such a high number yeah i hear about it a lot but i didn't realize it was such a high number absolutely the thing i'm fascinating about is so a lot of people can tell when they've got these leaders or these people and they get promoted into these roles knowing some of their behavior and then you sometimes see eventually the people rise and it's like we can't put up with that person anymore so they leave and they get asked to go and then you see them pop up in a higher job somewhere else in a very well-established company and I'm sure you've seen this from your headhunting days as well how does that happen when we know Like I actually got told a story about someone whose CEO brought their MD in knowing they were a narcissist because they didn't want to be the bad cop.

25:34And it nearly killed that company. Absolutely. So power, influence, revenue, connections, access. If we look at Weinstein, Epstein, dare I say Trump and others, Elizabeth from Thanos, for example, these people are all holding things that lots of businesses or individuals want. and that is the deal that they make with themselves. And this is the tricky thing. Again, as a headhunter, I know this well. The old school style of taking references, I think is completely redundant because you're only going to give people that are going to say great things about you in the main, although some people get caught out sometimes.

26:12What we're not doing is really studying what's happened. What's the attrition rate in that business before them? You know, what's really happened? Narcissistic leaders will always score very highly on potential when we do psychometrics and things like that, what they don't do well on is actual performance two years later. And that's why often they cycle through these different businesses. So what's going on with that? We protect people that bring revenue into our businesses, even if they're absolutely crushing the teams that they're managing and being around and with. And people also kind of, we have, you know, some sort of celebrity leaders, celebrity bosses that people think they really want in an organisation without really taking on board.

26:50What was it really like to work with them. And so we're not asking the right questions. And I have to put some of this at HR's door because they are often the vanguard of these processes and how it really works and what happens. How thorough are they prepared to be? How brave are they to say to maybe the CEO, the chair, the non-exec directors, the investors that are buying these businesses or investing in these businesses, we've got to really make sure this is the right person for us right now. We have to look at what's happened before. And all of us have difficult things happen in our lives that might affect our work from time to time.

27:28But that's different from having someone who systematically seems to cause harm in many places that we go. We call them in headhunting, you know, falling forward. They seem to get paid off and then fall forward to the next thing. And I know in the olden days, you know, I'd open campaign magazine and see that someone had been hired into this big role. And I'd literally sit at my desk at the lighthouse with my head in my hands and think, how could they not know what they've just basically bought into their business? And sure enough, two, three years later, there'd be some kerfuffle and they'd be politely deciding to leave.

28:01It would happen time and time again. We've got to get better. You know, some people call HR human remains because we've also disempowered some of these people. When I was at MediaLink, we did a piece of research on who are the most respected members of an executive board and who are the least respected. And the least respected were HR and marketing, which pains me given I'm a marketeer and I was a headhunter and I was a psychotherapist. But the view was that it's a low barrier to entry, that anybody can say that they're marketing in HR, whereas you can't if you're a chief technology, chief finance, chief operations.

28:38I might argue the toss on that. But there's something about how do we truly professionalise these elements of what we do, particularly in the HR and talent space, because they should be one of the most powerful positions in a company. Look at someone like Claude Silver, who works with Gary Vayner. She is exceptional and incredible, but she sits right next to Gary and they decide so much together. He respects her craft. And I think that's why they've been such a successful duo together. So there are many answers out there, but we've got to change the system and unfortunately if i look into my industry predominantly was advertising yes very very slow at change always have been it's really sad and i think there's a lot of people just going this is just the way it is it's too hard to change and then if you're someone i've met some great hr people and i i agree fundamentally it needs to be almost dismantled and rebuilt in a different way they are reporting their ceo is a narcissist and they're literally like there's nothing i can do they won't listen to me i'm not given a voice i've just got to do as i'm told what can they do in that situation so my belief is everybody has a boss and even a ceo has a boss so if you're a founder people might think well it's the founder they don't have a boss they've got investors there's a conversation that could be had there a ceo in a corporate firm is either regarded by the city or Wall Street, or they're going to have other people that are non-exec directors.

30:09There is a chair. There are other people that you can go to and they have some level of governance. What's shocking at the moment, I think, is that we have governance for finance. We have governance for policy and risk. We don't have governance for behaviour. And for me, that's completely mad because we don't have a business without our people. And I'm not talking about, you know, hurt feelings and a little bit of, you know, snidey remarks. Unfortunately, that's the way of the world. I'm talking about systematic disordered personalities that are absolutely destroying people's self-esteem, confidence and ability to perform.

30:47It's a different thing. We've got to bring governance. I agree with you. And in Sly and Mighty, I talk about this in the book. We've got to rebuild what HR and talent really means we've got to give them different powers we've got to consider governance in many many ways and we've also got to understand this cannot be about an individual courage we have to go as a collective when we've got to tackle these people and I've got some thoughts and ideas on that oh I'm too pleased because I my um somebody in my family has recently done that and there was I think it was three or four of them collectively came together to remove or change the behaviour of this boss, but it was still quite stressful and hard to go through that.

31:27And unfortunately, it was labelled whistleblowing. And I don't know if that's even a helpful term to call it. So I'd love to know your views. So whistleblowing is very difficult. And actually, when I was in my particular situation in the last role that I had, I was offered by a lawyer to be a whistleblower in something. It's such a disregarded term. It's sort of seen as a bit of a snitch. It's sort of seen as very disloyal. It seems as a sort of desperate measure in some way. So I don't like the term whistleblowing, but I think there's something about standing up for the principles of what a business should stand for.

31:58And the way I talk about it is talking about creating a coup. And I sometimes think a coup is the only way that you're ever really going to make the difference, but it needs planning, strategy, facts, data. It needs a number of people that are as courageous as you are to say that we will stand together and we will go to whoever it is that's this individual's boss and say we are not prepared to work for this person in this way anymore and you have to do something about it. That's very difficult for another board member, a chair, an investor to ignore when the collective executive is saying we're not prepared to do this.

32:37So there's something about that whereas an individual can get paid off, they can get silenced, they can be persuaded and it happens all the time and we sign these erroneous NDAs that we have to I interviewed Zelda Perkins who I know that you had on this amazing podcast to talk about you know the use of NDAs and how we've got to change what they really say and what they do because they're incredibly punitive and they're silencing people that you know we deserve to tell the story as far as I'm concerned if someone's done something if they don't want it talked about they shouldn't have done it in the first place.

Read the full transcript

33:10And I appreciate defamation and confidentiality and all of those things. But I think we're coming to a space in our world, certainly with the fact of Freedom Information Act and various things. This is why a lot of these things are coming to light with Epstein, for example, right now. The truth is starting to come out. And I think this is brilliant and wonderful. And I encourage it because it makes us also check ourselves. You know, if everything we were doing was being recorded, would we behave in that way? How do we behave behind closed doors? We talk a lot about in the book, I talk about personality and personality and business can win a lot of hearts and minds.

33:46But character is what I'm really interested in. What are your values? What do you really believe in? Where's your integrity? What are you not prepared to put up with in the way that I wasn't prepared to put up with it in my last role? And I went and sought them to say, let me go because this is not OK. I think the more that we can do that, the more that businesses, families, partners will begin to understand we do have a choice and we're willing to act on that choice. But a coup, I think, is the strongest way of doing it. I agree. My brain's going because I'm going back to when I experienced it, when I was on the exec team.

34:22And I think there was about seven of us. And there was definitely one, potentially two very strong narcissists on that exec. And unfortunately, it happened to be a woman. I haven't had much luck in my career when it comes to women. Shame. No, it's not worked out for us. It's a lovely female friends, but I've not had very good female bosses. And I'm trying to sit there and picture myself, even having the courage at that point to, as the individual, to even suggest a coup or even to go to another person to say, would you come in this with me? Because the psychological safety in that whole room didn't exist at all.

34:59and it was almost it would have been a big risk to even suggest a coup absolutely and I'm wondering if at that point sometimes I just had to make the choice to leave well I think this is let's take it in two forms in some way I'm sorry about your experience of women leaders I've had some great ones so maybe I can lend you some but um so psychological safety again I think got relegated delegated to HR and HR did a great job with it, but it should be the business of the chief executive of any organisation, male or female, because when we are psychologically safe, we're much braver about making big decisions, good decisions, entrepreneurial decisions, pushing a business forward.

35:41And when we're not safe, we don't. We retract, we retrench, and we go back to what's safe enough, which is often mediocrity in some form. As a leader, we have a duty of care to our people. And so it kind of galls me when psychological safety is regarded as a sort of a flim flam, kind of nice, loosey goosey, nice thing to have. For me, it's a fundamental, we have a duty of care to create it. Because when we do create that, then people are willing to come forward and say, I'm feeling uncomfortable about this, or this isn't okay for me. but of course in the workplace our salary is dependent on it so we can't just up and leave because we've got a mortgage to pay or school fees or whatever we've got to do in a relationship certainly in my experience I had to give up on being with someone I had to accept that I might be alone the rest of my life you know that I'd have to give up on this idea that I'd grow old with someone devastating and in a family if it's a parent to give up on your parents to potentially be ostracised by your family for speaking up.

36:42This is the price that we feel we have to pay, which is why the collective makes it a little bit easier. So back to your question, I think that we have to test for psychological safety. We have to test for others that might be feeling exactly as we do, but have been too scared to speak up. And can we ready the ground? Can we find enough people that will quietly say, if you do, then maybe I'll come with you too. This is why the preparation is really, really important. And there's obviously steps that we can do with that. And I talk about that a lot in the book. But if we really find that there are others saying, I really understand how you feel, but I just cannot come with you on that journey.

37:23Then at that point, we have a decision to make, which is what is the likelihood of me getting out of this unscathed by trying to stay? Or do I actually have to decide? I've got to quit. I've got to save myself rather than allow myself to be chipped away and diminished until there's nothing much left of me or my professional reputation is in ruins. We've got to really make a decision about that. I know for me professionally, my reputation would have come under scrutiny at some point. And so I cut the cord before that was allowed to happen. That was more important to me than a salary or the public persona.

37:57What was more important to me was my integrity and my reputation because it had taken me 30 years to build it and I wasn't going to have some old dude in America wreck that for me. Absolutely no way. And then I think I was the opposite to you. Mine was my health was going. I literally lost all the confidence, panic attacks. I'd have to have this song that I'd have to play in my ears just to be able to walk through that door. So I think it got to the point and I think I lasted eight months and I should have gone sooner. So anyone listening to this is like you don't i kept convincing myself i can fix it i can sort it i'll become friends with them i'll find a way they i've been liked by other people i'll find a way to get the but that energy i put into that i was slowly destroying myself and and i share this because i just know so many people are going through it it did take me a good 18 months to recover of course you said that ripple effect it really does have and to get that confidence about that self-esteem and all the things because you're the one initially feels like the failure why couldn't i make it work of course what was wrong with me else feels like they're over here in this gang and this group that are coping so well often they're not but they're masquerading but of course it affects our central nervous system as you've described it's not just what goes on in here it's in our heart it's in our somatic system we have lots of you know complex ptsd you know which sounds very major but these are when we've had lots of little incidents that we've coped with we've tried to find a way and work around.

39:21They've all had an impact on us. And I have people in my clinic now who are very, very successful chief executives. I work with boards, I mediate with boards. And off the record, people will talk about what it's costing them in so many different ways, because it casts a long shadow. You know, when I interviewed people for the book, there was a lovely woman that was, you know, three or four years out of a situation. But even as she began to tell me the story of what had happened to her, the tears came because it was right here still and so this is the point we can leave a job a person a family but the the effect is still there we've got to process and work through what it's done to us and then right side ourself back to a different place and we can but there's something about admitting it's difficult and there's one other little bit in here joe which is important which is i think you and i have some similarities around we're quite hopeful people and we're quite resourceful people.

40:15And you believe you're resilient. Absolutely. And when you're dealing with someone, particularly narcissism, Machiavellianism, people that are difficult, our view is, well, I'll try harder. I'll find a different way. I'll come up with a different strategy because we're hopeful that most things are fixable, workable. And it's a lovely way to live our lives for sure. But when you're working with someone like this, there is not a way out. There are ways to cope for a while, but there's no way out. And so accepting and giving up, letting go, as we said at the start, is actually a fantastic strategy.

40:52But it was an anathema to me when I first hit that bump in the road because my view was, no, no, I'm going to find a way. And that nearly killed me. It's hard, isn't it? It is. Because I don't know about you. I felt a lot of shame. There was so much shame that I couldn't make this work. and then I was like oh my gosh am I am I not as good as I thought I was at my job is it me and telling people because I'd moved to the other side of the world had this big leaving party and all of this it's like yeah it hasn't worked out I'm coming home and all the shame where does shame sit around the people that are experiencing this I think shame sits at the very heart of it and in a therapeutic sense shame is very difficult for us to work with to sort of budget and nudge it it's quite difficult whereas anger and sadness and other things we can work with quite well particularly anger.

41:39Anger is very good actually in therapy. But shame is difficult because it's a very quiet or pervasive feeling. And its very nature means that we don't feel that we can or that we want to talk about how we're really feeling for fear of greater judgment. And often some of these disordered people are very good at doing this to us behind closed doors. So other people say they seem incredibly charming and charismatic and successful and wonderful. How lucky are you to work for them or be dating them or to have them as your mum or your dad. But we know when the front door shuts or their office door shuts, that actually what we're dealing with is someone of a whole different nature.

42:18But we know that other people haven't experienced it. And when we try and explain it to them, that kind of quizzical look comes across their face. And immediately we feel isolated and we feel ashamed because we're reading that they must think there must be something going on with us that means that this is happening. And of course, the individual, in this case, the narcissist, is telling us that it's us that's the problem. And so this whole narrative starts to set into our system. And that's why sometimes staying is the worst thing that we can do. Yeah. Just a quick reminder, if you haven't already, to please hit the like button and subscribe to the channel.

42:56It's a small action that makes a big difference. You'll be the first to know when new episodes drop and your support helps us create meaningful content for leaders like you. I'd also love to hear from you. So if you have any thoughts, questions or ideas, pop them into the comments. And if you're curious about how my leadership coaching or training could support you or your team, just drop me a DM and we'll set up a call. Thanks so much. Now let's get back to the episode. Because it's like a little thing that I always had growing up is I've got to prove myself. And I was like, do you know what?

43:28I've got nothing to prove anymore. Yeah, There's nothing to prove. And that inner self-trust to go, I don't, and you say time. I can't give my time anymore to this. No. It's time for me to take back my time, my empowerment, and just leave with my head held high, even though I was crushed inside, but knowing for me, I had to save myself. But Jo, think about all the energy that you put into trying to make it work and coping and staying, et cetera. and look at now the energy you've put into what you've done since. That's the beauty and the evidence of making the right decision is what happens when you let go of these dreadful situations and or people.

44:10Funnily enough, we flourish. And I would not be sitting here talking to you now if that situation hadn't happened. I'd probably still be in advertising. I wouldn't have my own business. It was because of that moment where everything changed in my life. So yeah, circling back, creating space to allow something new to come in. And even though it's, say, the pain, the cost, the shame, that courage to trust something else will arrive. It will arrive. Something always comes. Love that. Love that. So Sly Mighty is coming out. Can I just, I'm just curious though, why Sly Mighty? What was in that title?

44:46So to me, obviously the famous term high and mighty, which is, you know, when someone's a bit high and mighty, We don't like this about them. And my view was when we're dealing with these disordered personalities, because they can present as something so wonderful, there is a slyness in that. There is something about this behind closed doors. And my lived experience with a narcissist was how they were at home versus how they were in the public domain was like two completely different people. And I would watch the switch. I'd watch them literally switch in front of my eyes. And I felt the slyness of that.

45:23I would notice how they would treat me so loved beautifully, you know, in front of other people, even at a dinner or something, they would hold my hand in front of friends and family. And at home, they would not even speak to me for three days, you know, and then click straight back into this gorgeous partner. And to me, there was a slyness. But in the business sense, my view is these people are CEOs, they are they are leaders, they are very mighty in the world that they operate within. So the sly and mighty just felt like they lived together you know I've got no issues with people that are in power I think might is a wonderful thing used well but the sly and the mighty was the issue that I had and therefore my view was in writing this book and giving lots of advice at the end of it and therapeutic insight into what's really going on how can we get mighty with the sly that is all about why I wrote this book is yes the first third a bit like peacock is all the devastation of what this is the middle third is how does it look in lots of different organisations and businesses?

46:21I've used lots of different industries, but the final third is okay then. So if we accept this is really true and it's happening, what are we going to do about it? Because we all have agency to do something about it, whether we are in governance, whether we are a bystander, whether it's happening to us. And even if we are the actual person who's toxic, you know, I'm doing a talk to someone in a couple of weeks and I'm going to call out the audience as an audience of leaders to say 20 % of you in that room will be narcissistic you know 4 % of you have got psychopathic tendencies what are you going to do about it because your legacy will be a legacy of harm unless you do something about it so well this is the question they might not and if they don't there's nothing we can do but if someone's got traits and maybe some personality but they're not disordered there is an opportunity for them to do something with it.

47:13If they're disordered, much, much harder to reach. We would say at the moment we have no medical or therapeutic evidence that a narcissist can be cured. But if someone's got a personality or they've got traits, we can do something with that. Have you come across a narcissist who's asked if they can be cured? Has that even happened? Interestingly, Professor Sam Vaknin, who I mentioned before, who's one of the greatest academics in this space, is a diagnosed narcissist. So it's very unusual to have someone who's that conscious of their condition and he's very accepting of what it is and how it operates even within him.

47:46So I think people can be aware if their ego is strong enough to hold the truth. But most narcissists or psychopaths or Machiavellianism, their ego is so shattered that they can't hold, that truth would be far too wounding and devastating for them because they already think so little really of themselves behind this mask. But if they've managed to just about recover some level of ego they can hold the truth that they have a condition just about but that's quite rare. I think that's what's a fascinating thing is they think so little of themselves because you wouldn't think that would you? No and this is why our misunderstanding about narcissism needs to be challenged because in the DSM-5 which is the book we use to diagnose people of all sorts of different disorders at the moment narcissism the number one trait says grandiosity.

48:33I think we completely missed the picture and the point here because actually grandiose narcissists are really easy to spot and almost funny because they're so ridiculous in many ways. They suck all the oxygen out the room and bombastic and show off. The coverts are the ones that do it via sympathy, via victimhood. Often they're quite intellectual, they're quite contained. We feel ourselves drawn towards them because of this and that's how they get their narcissistic supply. They don't need a big audience, but they need someone who's worrying about them, caring about them, giving them accolades for everything they've sacrificed.

49:08They're the tricky ones. Wow. I had someone say to me that we wouldn't have the successful businesses in the world if we didn't have people leading who were narcissists, because they're the only ones that can be ruthless, do business, do the deals we need, and our economy would be a mess without them. What do you say to that? There's truth in that, Jo, I'm afraid to say. So if we think about some of the behaviours, you know, some level of confidence, some level of drive, some level of self-belief, some level of risk-taking. We often look when we're headhunting for or hiring for these leaders to have some of those traits.

49:43We need them often to lead a business. And when we've looked at even female narcissists, they are much more likely to be good leaders as well. So there's some data in here that's uncomfortable, but it's true. The difficulty is when it becomes completely self-serving rather than at service to the business and the people that they're leading. And so this is the difference. This comes back to object. Do we see people as objects or do we see them as people? So yeah, a lot of the traits we would actively put in a job description. But we've really got to do our research on the longitude sort of study on how has this person performed in business and what is it people would say about working for them and with them.

50:28You know, would you invite them to a dinner party? Who would you sit them next to? There's other questions. Would you trust them with your secrets? Would you trust them with your kids, with your secrets, with your salary? You know, what would they do under harsh conditions? What do they do behind closed doors? What do they do under pressure? What is the character of this person? So they might have performance traits. That's fine. But where does their character sit in this? That's the question. Especially under pressure. Always under pressure. Because I likey stuff comes out under pressure. And that's kind of harder to hide, isn't it?

50:55Of course. Do you notice any difference in narcissism within women and men? Yes, we do. So for narcissistic women, they will often utilise the sort of classic feminine traits. So they will use their softness. They will use their sort of humanistic skills, if you like, to connect with someone in some form and then find that someone softens towards them and then somehow they can strike. Oh, it's like a snake. I know. with male narcissists can be a lot more direct can be a lot more sharp can be a lot more attacking in the way that they will insist on you doing something so the female narcissist might try and persuade you the male narcissist may insist that you do something so there's a different way of oscillating and how a female narcissist works with a male versus a female will be different and how a male narcissist likewise so the genders here are quite interesting to study And again, there have been some studies done specifically on female narcissistic leaders to understand how that operates.

51:57And so given we're working in a world of gender equality, we're rightly so pushing for women to have equal rights in leadership. We're beginning to see female leaders actually come to the fore that have narcissistic traits. And in the past, all the research said that narcissism was about 75 percent men, 25 percent women. Absolute nonsense. It is 50-50. it's just that we were misdiagnosing female narcissists as having borderline personality disorder when actually there were narcissists all along this is so fascinating we have a lot to learn so much to learn but i think this is so important that we are educated here to understand it more it's the best form of defense and progress that we can make is to study certainly personally for my personal experience my education saved me because it helped me understand what the hell was going on and I think in business now I'm here to try and help people understand what is it and what isn't it as well and if we're educated and we're conscious as we'd say in therapy once we're conscious of anything we've got a chance to change it when we're unconscious of it we are literally left to the wild of it and that's quite dangerous.

53:06We go into survival mode and then that's not something's just flipped in my head I get all these crazy things in my head sometimes just thinking so if I'm a leader and I notice someone in my team is starting to show narcissistic traits they're not a leader yet they're working their way up what can I and maybe I can start to see they're causing a little bit of disruption in the team and there's some disconnect what can I do as a leader to either help guide that person or manage that what's in my control so if you genuinely think you're seeing narcissistic traits you have to understand that feedback to a narcissist will only ever be heard as criticism and as attack.

53:42So you've got to think really carefully about how you give that. So if you give them what we call direct on feedback, it's going to go horribly wrong. You'll be put on their list of people that they're going to come after potentially. Sit alongside them. If we sit alongside someone that's a narcissist and offer them some level of, I wonder if you would do better, find it easier, get along more find a promotion better if you were to think about adopting a slightly different way of behaving someone's got traits they might be able to assimilate that into the way that they work there's an assimilation that will be allowed but if you directly say if you carry on doing this is going to be a problem they're going to already put you on their on their foe list which you don't want so sitting alongside is your best opportunity and it's selling them the positivity of what it might allow them to do if they were to consider adopting these traits.

54:33So it's a carrot, not a stick. Absolutely. But of course, we risk within that them becoming performative in that space rather than actually believing it. So we've got to keep a real watchful brief on that individual if we think that's what we're seeing. Of course, we can offer them coaching. But I would suggest you found a coach that's also a psychotherapist. There's quite a few of us now that are qualified in both. And I think that span is very good for someone like this, because the chances are if they've got some personality disordered behaviours, something's gone on in the past. Most disorders, some are genetic, but some are really coming out of a very traumatic, difficult early childhood.

55:09And therefore, someone who's therapeutically trained might be able to help see if there's something here that can be healed, that might help them moving forward. Got it, because actually it can take quite a lot of courage from a leader to have someone who's narcissistic in the team to lean in to dealing with it because it can be easy to just let it ride because they are incredibly clever yeah they're clever they're performing they're bringing the money in there and they don't care you're the big client they don't care who the boss is they know that they're powerful in that organization that's how they've shored up their existence in it but this is where the challenge comes in sly and mighty is how much of that behavior are you going to tolerate as the leader where is your duty of care to all the other people in the organization and do you think it's a big enough thing at the moment where this needs to be some sort of standardized leadership training or education to have that awareness because of the disruption it can cause?

56:04Do you think, you know, leaders go and have sales training, they have marketing training, they have negotiation training. Do you think this needs to be, there needs to be some standard behavioral training and understanding different personality types to be a leader? Yes, but I might go at it the other way up and I'm biased because I'm a psychotherapist, But my view is that anybody that's in a leadership position that has a duty of care to look after others. To me, the company should be offering rather than just away days and training courses and workshops, they should be considering some level of individual psychotherapeutic running mate, wing woman, whatever you want to call it.

56:39I think it's important that you've got someone running alongside you when you are in a leadership role that can sit with you in your difficult behaviours because we all we all have them in our own way. certain things will trigger us up under pressure. So to me, that would be a much smarter move. And a really good example of that would be I work a lot with private equity that are buying businesses, and I often work with boards psychologically. When a private equity firm buys a business for millions of pounds, they don't spend any money in the main on working with the founders of the business that they're buying and the private equity people that are going to run it.

57:12That relationship and those individuals are critical to whether that business and that acquisition succeeds or fails. Why are we not doing any work on the psychology of what's going on for all people in the expectations of the buyer, the lifestyle of the seller is their baby after all, this is their investment. There's all sorts of places where psychotherapy would be incredibly powerful and no more so than when we're thinking about if we're leading even two people, we have a duty of care. What's going on in us? What's going on in them to help us make sure it works? Especially where the workplace is now, we've got five different generations, all with very different outbringings.

57:55There's such a new level of understanding human behavior that I think we've ever come across. Yeah. And expectation. Expectation is completely different. Yeah. Stuff that I get expected to know now, I never expected from my leader before. So it's being willing that the world has changed and we need to catch up with that change and how we look after people. Of course and I think the piece in there that's most critical is what I always say is know thyself. How well do you know yourself really in the great days and the really difficult days? What's the span of your behaviour? Because when you really know that, that's the real foundation of how can I begin to grow and improve and stretch and better the way that I am around other people.

58:38And so if we don't really know who we are, we're kind of operating in the shadows to some degree. We're operating in the dark. So know thyself is the number one thing I would say to anyone that's in a leadership position. And why wouldn't you want to know? Well, some people don't because they're a bit scared of what they might find. But my view is some of those little bits that we find that aren't quite so attractive are the places that we can heal the most. I have shadows. I have a shadow. And it is actually interesting. It is when you look into that shadow. It's not too scary to look, but I do really need to get to know why you're there and who you are and how you show up.

59:14Definitely. Before we close, I'd really like to know you have for someone actually is going through this at the moment and it's got a toxic boss, narcissistic boss. What are your five tips that you can help them with? So there's three and two I'm going to give you. So when we're thinking about what we're going to do in the book, I've talked about there's three different strategies. is to stay, to play or to slay. Now, if you're going to stay, how do you stay on your conditions? Can you take stock of where you really are, what's really happening with your blinkers off? And if I choose to stay for the money, for the role, for the accolade, for the security, for my workmates, for my ego, whatever it may be, can I come to terms with a deal that I'm doing with myself, which is I'm going to stay, but I'm only going to stay for a set period of time, to the next earnings call, to the next stock cliff, to the next pay rise.

1:00:12And I'm going to start looking right now. I'm going to start building my tunnel out. So I'm staying under very fixed conditions for me. Once we've come to terms with those conditions, we already feel different. Sometimes people I work with, either in coaching or whether in psychotherapy, they might agree they're going to leave in a year's time. Now they've got to travel that year, but they know that they're coming out. They already feel differently the next day at work. Playing is different. Playing is I'm going to play this system. I see what I'm dealing with. I'm not sure I'm going to change what I'm dealing with, but I'm going to do everything I can to play this to the best of my abilities.

1:00:51I'm going to start building other factions for myself. I'm going to start utilising what I understand about this toxic leader to get what I want from them rather than them making me suffer them. I'm going to go and study what I think is going on with them. So I actually get a grip of it and their behavior is therefore predictable rather than surprising. And I'm going to basically play them at their own game. Now, again, you might not stay forever, but you might decide to play this game for a period of time that really suits you. You also might decide I'm going to try and get myself cross transferred within the company.

1:01:22So I'm going to get myself away from them. So I'm going to play the system of global mobility or whatever it may be in the organisation, but it's a conscious decision and you are planning it. And the final is to slay. I'm not condoning anybody harming anyone, but to slay is where the coup comes in. Maybe this boss needs to go. How are we going to find a way as a collective to begin to start the engines for figuring out how do we bring this to the attention of people that do matter, that do care, that have got some power, that can either amend this behaviour or decide this individual needs to go and that's where we start thinking about investors boards non-execs etc who else has got a duty of care has got a governance eye on this that says we knew you know in the research of the book i think of the leaders like um some of the famous people that have gone to to prison for various things 84 of the time there were early warning signs for years the system knew they knew and they didn't do anything about it they colluded with it so we can utilise all of that and the idea of slay so if this boss has got to go in some form start planning how are you going to do it and who is going to be in that collective do not go alone this is not heroic or indeed a courageous act for an individual in this it's a courageous act for the collective so start thinking about the slay so they'll be the first three things you've got to do the fourth thing is to say you are not your job and you are not your relationship and you are not your family, whatever's going on for you, you are you.

1:02:57Try and tune back into what is it you think you were meant to do? What did you really want to be when you were little? How's your path strayed off that in some form? You've got to really think about to thine own self be true, because often we find that we may be doing something that actually we've fallen out of love with anyway. And this is all part of the story. But we can't yet imagine what that new path looks like? Well, can we give ourselves the time and space to begin to imagine? Go and talk to people that do the thing you've always wanted to do. Go and find out whether you could retrain to be something else altogether.

1:03:32We're going to live to 90, 100 maybe. So we might retire from our day job at 50, 55. What are you going to do? Loads of time. What are you going to do? You know, I always say the same thing. We can't all be non-execs and we can't all open a bed and breakfast in Cornwall. what are you going to do instead? And the fifth thing I always talk about is really thinking about what's your legacy going to be at this point? What is it you truly want to leave in your sort of fingerprints on the world? Because although that sounds very romantic, there is something about our belief set of knowing that when we do get old and tired, did we get to do the thing that we've always promised ourselves we wanted to do in some form.

1:04:16And a little personal vignette of that will be, some of you will know, I've started doing a little bit of live television recently and it came as a surprise and all of those things. But a couple of my very close friends said to me, you've been preparing to do this your entire life. When you're in your late teens, your early 20s, you always said, I would like to do something medical or clinical and I'd like to do it to many people and here it is. So in the space that I left something emerged that I couldn't have made happen on my own it came on its own right but there's something about this fourth point of what is it I always wanted to do and then allowing the space for an opportunity to come and you better be ready for it when it comes because it will come.

1:05:02It's been waiting isn't it just waiting and can you grab that opportunity you can't if you're holding on too tightly to something that's hurting you. You have to let go. So your hands are free and they're open to take opportunity that's coming. That's beautiful. And that just summed up courage for me. That courage to open your hands and then allow something new to come in. That's beautiful. Thank you. I really don't want this interview to end. There's so many, we'll have to get you back for part two. It's Lion Mighty's release and we'd love to get you back on. But I'd love to know right now, for you personally, what would um your future self now all that you know you've had so much change already but the future self what advice would they give you today believe it's going to happen and give it everything you've got I sense within myself at the moment that a huge number of things are about to happen many things have in the last year more than I could ever have imagined my whole visceral system is telling me that something huge is about to happen.

1:06:02And so my future self says, be ready and go with it and give it all the welly in the world. That's so lovely. And I really hope it does because I just want to play back to you. It's like, I just came to your book launch. You didn't know who I was from Adam, but you have this wonderful gift of allowing people to feel seen. You know, you gave me your time to have a coffee when I know your world is exploding with opportunities right now. So there is, I just want to thank you for your generosity. and the work you're doing and the help you're giving because the ripple effect you're having is fantastic and that's off the bat well your work anyway one book let alone two and then I know you've got a third coming out as well so anything we can do to keep supporting your journey and championing you and if there's anyone listening now that does want to get in touch or seek some help with what they're going through what's the best way for them to do that best way is psychedventures.com which is my website you can contact me directly on there my assistant also can come back to you so whether it's clinical whether it's corporate work whether it's head hunting whether it's speaking any of those things therapeutic work even just a coffee to say can you direct me can you guide me of course always I will always help as many people as I can I just want to thank you so much um everything you coming today and thank you to everyone listening and for those that watching and we'll see you next week if you've been enjoying the courageous leaders podcast we'd love it if you'd subscribe to our youtube channel your support helps us keep creating quality content and reaching more leaders like you who are ready to grow and make a real impact.

1:07:30We fund this podcast ourselves so every subscription truly makes a difference and allows us to support courageous leaders like you. Thank you for being part of the journey.

From the publisher

What if the way you understand people is incomplete?

In this episode of The Courageous Leaders Podcast, I am joined by Kathleen Saxton, Psychotherapist, Executive Coach, and Best-Selling Author, to explore the psychology behind behaviour, leadership, and one of the most misunderstood traits, narcissism.

This conversation goes beyond labels.

From how narcissism actually shows up in men and women, to identity, emotional patterns, and leadership blind spots, this episode challenges how we interpret people, power, and performance.

Because often, what we think is happening is not the full picture.

If you want to better understand human behaviour, navigate complex personalities, and become more self-aware as a leader, this episode will shift your perspective.

What We Cover:

00:00 – Trailer
02:00 – The Courage to Walk Away from Toxic Situations
04:10 – Why People Stay in Toxic Jobs & Relationships
07:30 – Trauma, Therapy & Personal Backstory
10:15 – Narcissistic Relationships & Validation Trap
12:00 – What Narcissism Really Looks Like
14:10 – Narcissism: Traits vs Personality Disorder
18:00 – How Narcissists Manipulate & Control You
21:10 – The Dark Triad Explained
22:30 – Why Narcissists Become Leaders
26:15 – Why Companies Protect Toxic High Performers
31:40 – How to Handle a Narcissistic Boss
43:20 – Covert vs Grandiose Narcissists
47:10 – Can Narcissists Change?
50:10 – Are Narcissists Good Leaders?
58:00 – Character vs Performance in Leadership
01:05:00 – Final Advice: Protect Yourself & Your Integrity

This is not just about understanding others.
It is about understanding how you lead and show up.

👍 Stay inspired by joining our YouTube community! Click the link, hit the subscribe button, leave a comment, and never miss an episode. Your support helps us empower courageous leaders like you!
https://www.youtube.com/channel/UC2kZ-x8fDHKEVb222qpQ_NQ


🚀 Elevate Your Leadership:
Book a call for transformative leadership and team coaching:
Website: https://thechangecreators.com
LinkedIn: https://www.linkedin.com/in/joannahowes/ 


→ Join our newsletter for courageous leadership insights and advice.
 👉 Subscribe here: https://the-change-creators.kit.com/1a5f3c9e54

More from The Courageous Leaders Podcast

All 56 episodes
How Narcissistic Traits Show Up in Leaders (And Why It Matters) - Kathleen SaxtonThe Courageous Leaders Podcast · 1 h 8 min
Listen in VO