Moment 177: You're NOT Lazy! This Is The REAL Reason You Procrastinate: The Performance Doctor

0:00This episode is brought to you by Me Undies. While Me Undies can't totally help your love life this Valentine's Day, they can offer you insanely comfy undies and loungewear to buy or gift. Me Undies has so many awesome Valentine's Day prints and styles. Plus, you can match with your partner, friends, or even your pets. This Valentine's Day, give the gift that'll keep them thinking of you and score huge sight -wide savings at meundies .com slash Spotify. That's meundies .com slash Spotify. Me Undies. Comfort from the outside in. Q1 is often when businesses start implementing new systems and processes in hopes of creating efficiencies for the year ahead.

0:36And over the course of my career, I've learnt just how crucial having the right systems in places, one which has helped me across many of my investments is NetSuite. They're also a sponsor of this podcast. NetSuite is the number one cloud financial system through their streamlined platform. You'll find all of your accounting financial management inventory and HR in one place. Their technology has been a real game changer, especially for my team at Flight Studio. As over the last year, we've moved out of startup mode and into scale at mode. We no longer have to juggle multiple systems and having everything together has reduced the number of manual tasks and errors.

1:11Over 41 ,000 businesses have chosen to future -proof their business with NetSuite. So if you'd like to learn how it can help your business, head to netsuite .com slash Bartlett and free download the CFO's guide to AI and machine learning. That's netsuite .com slash Bartlett.

1:29I get a lot of messages from people saying, Steve, I'm procrastinating so much. How do you not procrastinate? And I always look at that and say, I'm not the guide to tell you how to do that, because procrastination in my mind is a bit of a tool. As you said, there's different types of procrastination that I notice myself doing. One of them is when I get stuck on something and I find myself picking up my phone as if I'm a man possessed. I literally, what I'll do is I'll be in the middle of work and then the next thing I'm on Instagram. I'm like, how did that happen? Oh, yeah, because the part in this piece of work you've got to is psychologically difficult for some reason.

2:05I don't feel prepared or whatever. And then the other thing I notice myself procrastinating on is just when I'm thinking through something, I'll end up just walking around the house, I'll end up cleaning, doing the dishes or whatever, and then coming back to the piece of work later. But I would say that I'm definitely procrastinator. That's so interesting. And I think let's be clear. I'm not encouraging people to procrastinate more. That's not the goal here. The goal is just to normalize procrastination and say it's a natural part of the creative process. Everybody does it sometimes. And even though you expect it to be counterproductive, in certain situations, it can actually lead you to better ideas.

2:40And I think there's maybe a myth worth busting here. Research led by Fuchsia Sirwa has shown that we don't procrastinate for the reasons we think we do. So a lot of people think I'm being lazy. I'm avoiding effort. What's wrong with me? Why don't I want to work hard? But it turns out it's not hard work that you're avoiding when you procrastinate. It's negative emotions. Unpleasant feelings. You are avoiding a set of tasks that makes you feel frustrated, confused, bored, anxious. A lot of procrastination is driven by fear. I don't know if I can do this. I'm not sure if I'm up to the challenge. And so I put it off.

3:17And I think one of the best ways to manage that is to ask what are the tasks that you consistently procrastinate on? What negative emotions are they stirring up? And then how do you change those? Would you procrastinate on? I procrastinate a lot on editing, actually, and revising. I love rough drafting. It feels very creative for me. It's fun to figure out what is the best evidence, say, how do I tell the story that brings the evidence to life? And then the process of tinkering to get each sentence just right? It bores me. And so I put it off. And I had to figure out how do I make that more interesting in order to stop procrastinating altogether on it.

3:54And how did you do that? Well, one of the things I did was one of my goals in my recent writing was to try to get less abstract and more concrete. And so what I started doing was I started rewriting paragraphs in the voices of my favorite fiction authors, which was such a fun experiment. So how has Stephen King write this paragraph? How would Maggie Smith, an amazing poet, how would she write these sentences? And that made it a creative exercise again. As I was doing my research ahead of this conversation, I was watching your TED talk. And one of the things that really stood out to me in your TED talk was when you start talking about internet browsers.

4:34I immediately checked which browser I was using. And I was using Google Chrome. There you go. But you make the case that people who you can tell someone's, I guess, creativity, I'm paraphrased, I'm putting words in your mouth here, by which in internet browser they use. And there was a really important message in there for me. So can you tell me about that? Exactly what the findings can tell us. Yeah, I was sitting at a conference that helped to organize. And this researcher, Michael Howesman, is giving a presentation. He's got data from 50 ,000 people. And he knows they're filling out a survey and then he's tracking their job performance.

5:10Huge range of jobs. And he knows what web browsers they're on. It's one of the automatically collected data points. And he's like, I wonder if there's anything there. And he finds that he can predict your job performance. And also your likelihood of staying in your job. From which web browser you're using. So so weird. And he stood up and he said that I don't know what's going on here. But it turns out that Chrome and Firefox users are an average, better performers, and they stick around longer than if you're using Safari or Internet Explorer. And immediately I had a hunch. I'd been studying initiative and proactivity and being an original thinker.

5:54And what hit me was Internet Explorer and Safari are the defaults. They came pre -installed on your phone or your computer. In order to get Chrome or Firefox, you had to question the default and say, I wonder if there's a better browser and take a little bit of initiative. And so I started, you know, proposing this and people are like, great. So if I download a better browser, I'm going to be better at my job. No, no, it's not about the browser. It's about the resourcefulness to say you want to be the kind of person who questions the default. And ask if there's a better way. And I think what happens is in people's jobs, I've gone on to study this with some colleagues, the kind of person who upgrades the browser is also kind of the kind of person who asks, is there a more creative way to do my job?

6:39Can I reinvent the way that we work together? And that ultimately not only makes you better at your job, it also helps you create a job that you want to stay in. It makes sense. And so on an ongoing basis, I'm only going to hire people who have mozzarella firefox or chrome installed on a browser. It should be an interview question. I don't know if I would go that far. No, you said it. I think it's a fun question to say, okay, how did you, like let's not limit it to the browser, but talk to me about how you've challenged the status quo in the past. Yeah, that's a good, really good question. When we think about originals, who are the sort of landmark originals of our time in your mind?

7:24What domain do we want to talk about? Are we talking tech and business? Second business, let's go for that. I mean, it's hard not to put Elon Musk on that list. You can love him or hate him, but when it comes to dreaming up the vision and also taking the initiative then to try to make us a, you know, a multi -planetary species with SpaceX and build reusable rockets, which, you know, NASA had never really thought to do, you know, moving us into an all -electric car future. You know, I think there are a lot of things to complain about with Elon's leadership in decision making and the way he communicates on the platform, formerly known as Twitter, but I think he's an original.

8:01No doubt about it. How does he fit, you'll profile of an original? I think he fits first and foremost because he challenges the status quo, would be the beginning. And then secondly, I think he's relentless in trying to make his vision a reality, which is, I think, I think something that's driving some of his former fans crazy right now. Some people might say, well, he was like a child prodigy or he was a child genius, so that's why he's so great. Do you agree with that statement or would you dispute it? I think it's hard to say in his case. I think my job as a social scientist is to ask, what does the evidence tell us about child prodigies?

8:39And it turns out we overestimate them in a lot of cases because once something comes naturally to you, you often have a hard time thinking about it in an original way. So you see kids, for example, who can play a Mozart sonata at age four, and they drill over and over again and they're amazingly fast learners. And practice does make perfect, but it doesn't make new. They don't learn how to write their own original scores. They don't get experienced with failure, with trial and error. And so they don't take enough risk to figure out how do I invent something that's never existed before? That's not true in every case, but it is empirically true that most child prodigies do not become known as adult geniuses.

9:24And I think that's in part because they don't learn to stretch their creative muscles. Because they're overwhelmingly talented, so they don't need to put in the hard graph that others do and they don't need to fight for new information in the same way that others do. In some cases, they get rewarded over and over again for basically just mastering the way everyone else has always done it. And so they don't learn to break free from the mold. These adult geniuses, then. What is it that they have that child prodigies don't? Well, a lot of it is what I've come to think of as character skills, which is a set of capabilities to put your principles into practice.

10:03So they're often people with hidden potential. They may not be naturals at first. They could be, you know, underdogs or late bloomers or slow learners. But they are obsessive about making themselves uncomfortable, saying, if I only play to my strengths, then I'm never stretching myself and I'm not taking on enough new challenges. There's a bunch of research to suggest they're like sponges. They're soaking up lots of information and then trying to filter what's helpful out in and then kind of rule out what's harmful. And they are, what I've come to think of as imperfectionists, which is they're really careful and disciplined about saying when is it important to aim for the best and when is it okay to look for good enough?

10:50Perfectionism is a topic people talk about a lot. And I think everybody, it seems to me that everybody wants to be considered a perfectionist, as if being a perfectionist is better. Because what does that say about my values? It means that I really care about things being great. It therefore means by way of that, that I think I produce great things. And saying you're a perfectionist is almost like saying I make great work. But you're saying that being, they're often times where it's better to be an imperfectionist. The judgment of knowing when something is good enough. Yeah, I think you're under something here.

11:22So, you know, when you have to answer that annoying job interview question, what's your greatest weakness? It's everyone's favorite answer. I'm too much of a perfectionist. It's like Michael Scott from the American office. Like, I have weaknesses as a leader. I work too hard, and I care too much. And yeah, people do think that perfectionism is, you know, ultimately more than asset than a liability. And that's why they try to get away with that in the weakness question. But the evidence tells a really different story. Research led by Tom Kern here in the UK shows that perfectionism is not all it's cracked up to be.

11:57It's a risk factor for Burnett. It also, if you look at the best evidence available, perfectionists do get better grades in school. But they don't actually perform any better in their jobs. Why? I think the jury's still out. But my hunch based on the evidence that's been gathered so far is that perfectionists are good at school because they know exactly what's going to be on the test. And so they can cram and memorize until they're prepared to ace the material. The real world is much more ambiguous. You don't know exactly what's going to show up in your performance review. It's not entirely clear what work is going to be valued.

12:36And perfectionists are terrified of failure. They don't want any flaws. They don't want any defects. They want to avoid every mistake. And so they don't take enough risks. They focus very narrowly on the things they know they can excel at. And they don't end up growing and evolving and improving enough.

12:56Q1 is often when businesses start implementing new systems and processes in hopes of creating efficiencies for the year ahead. And over the course of my career, I've learnt just how crucial having the right systems in places, one which has helped me across many of my investments is NetSuite. They're also a sponsor of this podcast. NetSuite is the number one cloud financial system through their streamlined platform. You'll find all of your accounting financial management inventory and HR in one place. Their technology has been a real game changer, especially for my team at Flight Studio. As over the last year, we've moved out of startup mode and into scale at mode.

13:31We no longer have to juggle multiple systems and having everything together has reduced the number of manual tasks and errors. Over 41 ,000 businesses have chosen to future -proof their business with NetSuite. So if you'd like to learn how it can help your business, head to NetSuite .com slash Bartlett. And free download the CFO's guide to AI and machine learning. That's NetSuite .com slash Bartlett.