Europe’s migrant crisis: the truck that shocked the world

19 Aug 2025 · 27 min · 13 chapters

Ask about this episode

Ask anything about it. ChatGPT or Claude reads this page and answers with the times it was said.

Connect VO and ask about every podcast you hear, including the moments you saved. Add to ChatGPT · Add to Claude

In short

The BBC Assignment documentary examines the 2015 “Parndorf case” after 71 migrants died in a refrigerated truck in Austria, asking how the deaths could have been prevented.

Guest backgrounds

Hazem Kali, a Yazidi man from Hanke, northern Iraq, whose children and brother died on the route to Germany after ISIS attacked Sinjar. Metodi Georgiev, a Bulgarian human-smuggling driver serving a life sentence in Vratza prison. Venceslav Todorov, another Bulgarian gang member, serving a life sentence. Lieutenant Colonel Zoltán Boros, former head of Hungary’s anti-trafficking unit.

Key claims

Smugglers knowingly transported people in a sealed truck without ventilation; holes and water stops were not made due to last-minute pressure. Police had phone-tap evidence but did not intervene; Hungary’s anti-trafficking chief says prevention wasn’t possible due to complex multi-gang activity.

Notable examples

Hazem’s last WhatsApp call (24 Aug 2015) and the truck details (doors wired shut; refrigeration off; no vents).

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

Hazem's Grief and Rituals

0:47 to 2:15

Exploration of Hazem's visits to the graves of his lost family members.

“There are three graves, simple, made from grey marble, on a raised platform on the edge of the graveyard.”

The Journey of Hazem's Children

2:15 to 4:33

Details of Hazem's children's journey to Europe amidst danger from ISIS.

“This is the documentary from the BBC World Service.”

Last Words and Family Memories

4:33 to 5:53

Hazem reflects on the last moments he spent with his children before they left for Europe.

“In August 2014, ISIS, the so-called Islamic State, overran Sinjar, the main city of the Yazidis in northern Iraq, not far from here.”

Premonitions of Tragedy

5:53 to 6:38

A poem by Hazem's daughter Ellen foreshadows her tragic fate.

“He drove them to the border, and then he said the last word that goodbye and take care.”

Metodi's Role in Smuggling

6:38 to 8:00

An interview with smuggler Metodi Georgiev about his operations and feelings.

“Inside, a smooth-skinned, oval-faced man with prominent lips, Matody Georgiev, 39 years old, sits opposite me.”

The Emergency Call

8:00 to 10:00

Metodi receives a call about a group of migrants needing urgent help.

“We would pick people up from the Hungarian border and take them to Austria and Germany.”

Hazem's Last Contact with His Children

10:00 to 11:13

Hazem recalls the last communication he had with his children before tragedy struck.

“Luxury transport, no rubber dinghies and no trucks.”

The Tragic Fate of 71 Migrants

11:13 to 13:20

Details of the fatal journey of the migrants crammed into a truck.

“Austria, right on the border with Hungary.”

The Harrowing Journey of Migrants

14:55 to 18:57

Discover the tragic story of a smuggling operation that led to death.

“I'm Nick Thorpe on assignment in Iraq and Bulgaria.”

Consequences and Reflections

18:57 to 23:14

Explore the aftermath and reflections of those involved in the tragedy.

“The first one who called him and let him know that his family members are in those trucks.”
Show all 13 chapters

Questions of Accountability

23:14 to 26:05

Delve into the complexities of police responsibility in preventing the tragedy.

“I had all the statements checked at the time.”

The Impact on Families

26:05 to 28:05

Hear about the personal toll on families affected by the migrant crisis.

“I would have done everything in my power to stop this.”

The Tragic Irony of Asylum Seekers

28:05 to 28:34

Explore the heart-wrenching outcomes of families fleeing conflict.

“The summer when Germany allowed in a million asylum seekers.”
Hear the part that matters, and keep it.Open this episode in VO. Double tap your headphones to save a moment as you listen.
Get VO free

Transcript

Automatic transcript. May contain errors.

0:00This BBC podcast is supported by ads outside the UK.

0:30us. And then we'll be learning about Francis Galton and the racist, discredited pseudoscience of eugenics with Desiree Birch. We'll meet many medieval saints in their bone boxes with Rachel Parrott. So if that sounds like your sort of thing, listen to You're Dead to Me wherever you get your podcasts. Thank you. Bye.

0:53There are three graves, simple, made from grey marble, on a raised platform on the edge of the graveyard. And there's a tin roof over them to protect them from the elements and give some shade. And above the graves, a photograph of two young men and a young woman.

1:22Hazem is saying that he visits the graveyard twice a week. The family will come here and sit here and they clean the graves. They bring sometimes food and do stuff for them to eat and stay here with the other family members. Hazem Kali and his family have been conducting this sad ritual for nearly ten years now. ever since the summer of 2015 when an unprecedented number of migrants set out on a journey to seek safety in Europe. They came from the Middle East and beyond. Two of Hazem's children were part of that exodus. So was his younger brother. But there was to be no happy ending for them. All three died on the road and in the most horrific of circumstances.

2:15This is the documentary from the BBC World Service. I'm Nick Thorpe, and in this edition of Assignment, I'll be asking how their deaths could have been prevented.

2:30In Hazem's home in the town of Hanke, his wife Gordie serves tea. We're in northern Iraq, not far from the border with Turkey.

2:45So Hazem is saying that Elin, Elin, they were in school. Our translator is called Rojan. And his brother was working in another city, which is Erbil. He was working in a hotel. I think you have some photographs of them on your telephone. Elin is a slim, thoughtful-looking 14-year-old with straight shoulder-length hair. In this one, she is crouching on the shingle beside a river, the Tigris, I guess, which flows close to their home. Alend is two years older, a bit taller than his sister, but very much like her.

3:28She was very good at school and she loved the English language and she wanted to study at the university after school. What about Alend? What were his plans in life? Alend also was good at school. He was very clever. he wanted to be a doctor in the future. And then there was Harish, Hazem's younger brother, hardly more than a child himself. He's 21 in this photograph. He has short hair. He's looking into the camera, wearing a checkered shirt, looking very serious. Hazem, please tell me more about why you felt the need to send your children to Europe.

4:15So he's saying the main reason was ISIS attacking the Yazidi community, and we saw by our eyes that people from our community getting killed. Hazim is a Yazidi, a religious minority often persecuted by fundamentalist Muslims. In August 2014, ISIS, the so-called Islamic State, overran Sinjar, the main city of the Yazidis in northern Iraq, not far from here. Thousands were killed. 7 ,000 women and young girls were kidnapped as sex slaves. And 400 ,000 people were forced to flee across the desert to towns like Hanke on the shore of the River Tigris, where Hazem and his family lived. Before ISIS coming, the children want to go to Europe to have a better future than here.

5:10So they didn't want to send him. But after ISIS coming to Sinjar and attacking the Yazidi community, because they only attacked Yazidis, then he decided to let the children go to Europe, maybe to have a better future. Hazem shows me a photo. There's the family. Hazem on the right, his two children in the middle, and their uncle Heresh on the left. There's a date stamped onto the picture. This was the last picture he took with the family. It was like on 5 August 2050, and the place is the border between Turkey and Iraq. So this was the last time he saw them. He drove them to the border, and then he said the last word that goodbye and take care.

5:59And he didn't hug them because he said he's going to meet them sooner. so to not make them feel sad or feel alone. Before she left, 14-year-old Ellen wrote a poem in her journal. It's now inscribed in black script on her pale grey marble gravestone in Hanke. Where is death? Come to me, I said. And death replied, it's too soon, you are still so young. It's almost as though she had a premonition of what would happen.

6:37Vratza prison in Bulgaria, a forbidding fortress of a building surrounded by watchtowers at the foot of the Balkan mountains. Inside, a smooth-skinned, oval-faced man with prominent lips, Matody Georgiev, 39 years old, sits opposite me. The room has one small window looking out onto Throughout our conversation, three prison guards in body armour, fingering their truncheons, sit with us. Because Metodi is serving a life sentence for manslaughter, mass manslaughter. It was to men like this that Hazem entrusted his children on the long road to Germany. I was a driver originally. I used to drive from Sofia to Belgrade for 100 euros per trip, sometimes for 60 euros.

7:34Metodi tells me he started low in the smuggler's packing order, then worked his way up. In 2015,

7:47on May 12, I arrived in Hungary and met an Afghan man and started working with him in, well, in human trafficking. My job was to find drivers, so I started looking for drivers from Bulgaria to work in Hungary. We would pick people up from the Hungarian border and take them to Austria and Germany. I worked like this in Hungary for about three months. How did you feel towards all those people you were moving? The first time you feel sorry for them, but after the fifth, you don't. No one's forcing them to do it. They're prepared to die on the road rather than go back to the countries they came from.

8:26By August 2015, thousands of asylum seekers a day were crossing the Serbian border into Hungary. Metodi and his gang were taking at least 200 migrants a week. from that border to Germany. Then, one day in late August, Metodi took a call from his boss, an Afghan living in Hungary called Samsoryama Lahu. It was an emergency, he said. He said there were about 120 people in the forest who had been waiting for two days and they were hungry and they didn't have any water and they needed to be picked up urgently because no one else could do it. Our group ended up going to pick them up under pressure because the Afghan told the drivers, and also me, that if we didn't pick up these people and don't find a way, we might as well go away and head back to Bulgaria.

9:20So Metodi agreed. And just before five in the morning of the 26th of August, 71 people were loaded into the back of a truck in the forest near the Hungarian town of Morahalom, just across the border from Serbia. At this point, it was nearly three weeks since Hazem's brother and children had left northern Iraq. Back at home, Hazem's phone had been pinging with regular updates. Hedish and the children were making good progress. Hazem had paid a smuggler extra,$8 ,000 for each of the three passengers for the through trip. Luxury transport, no rubber dinghies and no trucks. It would be like a series of taxis all the way to Germany, he was told.

10:13They were in touch on WhatsApp, doing calls, video calls, and he's saying that Alain and Hirsch, they were always sending him pictures. So this picture, they were in Bulgaria, in the forest. And then he showed you another picture. was like the last time he talked to him on WhatsApp. So you can see the date, the time. So this is on the 24th of August 2015. This was the last call. He screenshot the call. And where were they then? Serbia. The last call, they told him that they're in Serbia and he was happy because he thought like Serbia is also a European country and that city. They just arrived.

10:58They told him that we are going by taxi to Germany. And he was so happy. He thought, like, they arrived and that's it. But Herish and the two children would never make it to Germany. I'm standing on a bridge overlooking a busy motorway near the village of Parndorf in eastern Austria, right on the border with Hungary. Just below me, I can see the place on the hard shoulder of the motorway where a white van was abandoned in late August 2015. Several dozen dead migrants have been found in the back of a lorry in a motorway lay-by in Austria. It was a refrigerated food lorry. 71 persons are dead, 59 men, 8 women and 4 children.

11:5159 men, 8 women and 4 children. The doors had been wired shut, the refrigeration system was off and there were no vents. In his Bulgarian prison cell, Metody Georgiev told me he had helped to buy that truck from a car dealer in Hungary a few days earlier. A truck with a driver's cab and a separate metal box behind. It was designed to carry frozen meat, the kind of truck that, in order to function properly, needs to be sealed. How were the people in the back of that van that day, how were they supposed to breathe?

12:31The truck, even though it was refrigerated, was supposed to have holes made in it. A drill was found in Ventsy's car, which I had told him to go by and use to make the holes. Ventsy is Ventsislav Todorov, another member of the gang. We'll meet him in a moment. The gang knew that if they drilled holes, the migrants in the back would have more air to breathe. In the end, no holes were made because, as I told you, there wasn't supposed to be any work that night and we had to do the job at the last minute under pressure from the Afghan, Samsur. But you knew that 71 people or a big group of people were being packed into a van where they would not be able to breathe.

13:20The judge and the prosecutor said the same thing, that we were aware that no holes had been made, that nothing had been done. It was just that these people had to be picked up. The Afghan didn't care what would happen or how it would happen. This is the documentary from the BBC World Service.

13:39Ready, set, summer with the Honda Summer Event. With impressive efficiency and sport-tuned suspension, The Honda Civic and HR-V have all you need to get summer ready with the most fuel-efficient full-line automaker in America. For a limited time, well-qualified buyers can get a 3.99 % APR on a 2027 HR-V. For more details, visit your Chicagoland Northwest Indiana Honda dealer today. See dealer for financing details. Based on EPA estimate of 2024 large full-line automaker fleet-wide fuel economy. EPA Automotive Trends Report 2025.

14:11Hello, Greg Jenner here. I'm the host of You're Dead to Me, the BBC comedy show that takes history seriously. Every episode, I pair up a top historian with a fantastic comedian, and we have a lovely, funny, fascinating chat about a different subject from world history. And in this new series, we're beginning with an epic voyage through the story of Homer, the Iliad, and the Odyssey. And that's with Kyle Smith-Bino joining us. And then we'll be learning about Francis Galton and the racist, discredited pseudoscience of eugenics with Desiree Birch. We'll meet many medieval saints in their bone boxes with Rachel Parrott.

14:44So if that sounds like your sort of thing, listen to You're Dead to Me wherever you get your podcasts. Thank you. Bye.

14:55I'm Nick Thorpe on assignment in Iraq and Bulgaria.

15:05Venceslav Todorov is serving his sentence in the same Bulgarian prison. He and Metodi are both Bulgarian citizens and were transferred from Hungary last year. Compared to Metodi, Venceslav was a beginner. This was only his third smuggling trip. His job was to drive a support vehicle. The truck was driven by a man called Ivailo Stoyanov. Not long after Ivailo set out, the people in the back started shouting and banging on the sides. So Ivailo pulled over at a motorway service station. Venceslav stopped close by. He told me Ivalo was in a real state. It looks like he got scared. Maybe because the people in the back were shouting and banging.

15:52I could hear them. I said to him, what's going on? He says, I don't know. I said, call Metodi. Metodi rang Samsor, the boss, and told him he had to tell the migrants in the back of the truck to shut up. He thought that Samsor was in contact with one of them by phone, as was usually the case. We don't know if Samsor did actually speak to someone, but finally he gave the order to keep driving, no stopping to give the migrants some water, and he said, if they die, dump their bodies in the forest. We know all this because of the phone taps. The police had been recording Samsor and Matodi's calls for nearly two weeks, which raises the question of why they didn't step in earlier.

16:44It takes about four hours to drive on the motorway from the Hungary-Serbia border to the Hungary-Austria border. Just before they crossed, the truck stopped again to refuel. For Wenceslav, this time, something was different.

17:05I was there for about, I don't know, maybe 15 or 20 seconds, standing there on the side of the road. There was no shouting or screaming or anything. No arguing or fighting. I didn't hear anything. The truck and Venceslav in the support vehicle crossed the border into Austria soon after nine in the morning. Then, it seems, the driver of the truck panicked and called Venceslav. He said, come back. Come back and pick me up, because the police are coming. So the two of them abandoned the truck at the side of the motorway and drove off in Venceslav's car. The following day, back in Hungary, they caught up with Metodi.

17:59and he told us that the people, 20 of them he said at first, 20 of the people who were in the truck had died and I almost fainted with shock. I said, what's going on? What is this? Who said it? What are you even talking about? And I turned to the driver and I said, is this true? And he said, I don't know. shrugged his shoulders saying, I don't know anything about that. You see, this had apparently been on TV or on the radio. In fact, as we now know, there were 71 people inside that truck. It would stand at the side of the motorway for more than 24 hours before the police arrived to investigate.

18:48Back in Iraq, Hazem knew nothing about a white truck beside the motorway in Austria. Ten days passed before he got the terrible news.

19:02The first one who called him and let him know that his family members are in those trucks. It was his brother. He has a brother in Germany, he lives in Germany. He double-checked the hospitals in Austria and checked the passport and the DNA. So then the brother called Hazan and told him that, yeah, we lost our family members and lose trucks.

19:33The bodies were brought back on the 7th of October that year. That's a date that's fixed in Hazem's mind. He shows me his phone. It's full of pictures of his children and videos he's made. There's one of the funeral, three coffins draped in green. In Vratza prison in Bulgaria, Metodi feels that he doesn't deserve his life sentence. He says the court treated him unfairly. Firstly, because he was not at the scene of the crime. Secondly, because the police knew very well what was happening in the border zone, he says, because he was paying them. The police were taking€100 per person. How was the money paid?

20:21Was it in a petrol station, in the forest? Was it a policeman, a particular policeman you always met? Either at the Shell on the road in Seged or on the road towards Budapest. The first petrol station on the motorway, it is number 150, the mole station. And did you have a phone number for the policeman? I can't say that. Why can't you tell me? We didn't give names in Hungary either. We don't say this. The Hungarian police, it seems, have a number of questions to answer.

21:01The town of Tatabanya is a short train ride to the west of Budapest. The white truck, with its awful cargo, must have passed it on the motorway. I'm here to meet Lieutenant Colonel Zoltan Boros. In August 2015, he was head of the anti-trafficking unit of the Hungarian police. What happened in the white truck is known by many here as the Pahndorf case, after the place it was found in Austria. Do you see Pahndorf as a success or a failure for the Hungarian and International Police?

21:40Thanks to the International Police cooperation on this case, we were able to wrap it up within a year. That allowed us to achieve what we planned from the start, to get those responsible for the death of 71 people behind bars for the rest of their lives. In that sense, this investigation was a success, both internationally and domestically. The police had been on to the gang for quite a while. Metodi believes he was followed for months, and the police had been tapping two of the gang's phones for almost two weeks. So why didn't they intervene? Sultan Borosh anticipates my next question. there's a sense that he's been asked the same thing many times.

22:23I know what you want to ask next. We could not have prevented the death of these 71 people. There were at least 12 criminal organisations working on the Hungarian border with Serbia during this period. So we also had to figure out who belongs to which criminal organisation in the first place. So the situation was very complicated. It was also very difficult to translate these conversations. A parliamentary committee investigated whether we had a responsibility in this, and it was established that we didn't. The public prosecutor's office also reached the same conclusion, that we did not commit any omissions.

23:01I can say with a clear conscience that we could not have prevented this tragedy of 71 dead. I'm sure of that. Zoltán Boros also rejects Metodi's allegations that the smugglers were paying the police off. I had all the statements checked at the time. They could never say who they paid, where or when it happened. All of these allegations were investigated, and I know of no case when it was proven that somebody was paid off. Metodi, like Samsor, the Afghan boss, and Ivailo Stoyanov, the driver of the van, were given whole life sentences by the court in Hungary. In Hungary, for the most serious crimes, those convicted are able to appeal for clemency only when they've served 40 years.

23:52This, however, contravenes a ruling by the European Court of Human Rights that gives a maximum recommended time frame of 25 years. Metodi has already spent tens of thousands of euros on lawyers challenging his sentence.

24:11To this day, I don't feel guilty. Perhaps on paper, I am a killer as an accomplice or a collaborator, but I didn't kill anyone. There is no blood on my hands. I didn't pick up a machine gun. I didn't kill anyone. I'm not a terrorist. This was your job, Metodi. Not just this truck, but, you know, for months, for years. Ten years on, ten years of prison on, looking back, how do you feel about the fact that your job was to take money exploiting vulnerable people?

Read the full transcript

24:53Bad. Bad. Everyone makes mistakes, right? I've made mistakes too. Everyone makes mistakes in this life. No one is without fault. I regret what I've done. After all, I also have children. I also have a family. I'm not a monster. To kill these people deliberately, I didn't kill anyone. And what about Venceslav, the driver of the support vehicle? If you had an opportunity to speak to one of the relatives of the dead, what would you say? Whatever I say to the people after what happened can't change anything. It really is a great tragedy, but no matter how much I regret it, I can't undo what happened.

25:50But what happened is not my fault. I'm sorry, I'm really sorry for what took place, but I'm not to blame. If I had known all that that was happening with the people during that trip, that they were not getting any air, that they were suffering, whatever else was going on. I would have done everything in my power to stop this. I would have never allowed this to happen. Never.

26:21We began by asking how these lives could have been saved. What if holes had been drilled in the floor and the migrants had got more air? What if the boss had stuck to the original plan and stopped to give them water? What if the police had reacted earlier to the phone tap evidence? And what if Hazem had decided not to send his children to Europe in the first place?

26:53Back in northern Iraq, we sat on cushions on the floor of Hazem's tidy home. His wife brought more tea and little pastries she made herself stuffed with walnuts. She and Hazem have had two more children since Elin and Alend died. They were named after their lost brother and sister. Hazem, we met two members of the gang who organised that truck. They are now in prison in Bulgaria. He's saying this one who did this thing, they are not humans. Because imagining like putting a lot of people in one truck and no air, it's just like a disaster. He's saying all of that was because of money, because they want to put a lot of people in one place to get more money.

27:48So he's saying, let's leave it for God and the European governments to give them what they deserve. That truck left at the roadside is one of the abiding images of the summer of 2015. The summer when Germany allowed in a million asylum seekers. The summer when Angela Merkel said, we can manage this. the terrible irony is that Hazem, his wife and those members of his family who stayed in Iraq under the guns of ISIS survived the war the three who fled to the safety of Europe all died that's it from Assignment I'm Nick Thorpe, the producer was Tim Mansell and the editor Penny Murphy

29:08The End

29:16Francis Galton and the racist discredited pseudoscience of eugenics with Desiree Birch. We'll meet many medieval saints in their bone boxes with Rachel Parrott. So if that sounds like your sort of thing, listen to You're Dead to Me wherever you get your podcasts. Thank you. Bye.

From the publisher

In the summer of 2015 tens of thousands of people left their homes in Syria, Afghanistan and Iraq in the hope of finding a safe haven in Europe. The journeys they took were often hazardous and not everyone reached their destination. In one of the most notorious cases, 71 migrants were found dead in the back of a refrigerated truck on a motorway in Austria. They had all suffocated. Could this tragedy have been prevented? For Assignment, Nick Thorpe speaks to two of the people smugglers who are now serving life sentences in a Bulgarian prison. He visits a man in northern Iraq who lost his younger brother and two children aboard the truck and asks the police in Hungary if they could have acted sooner.

This episode of The Documentary comes to you from Assignment, investigations and journeys into the heart of global events.

More from The Documentary Podcast

All 509 episodes
Europe’s migrant crisis: the truck that shocked the worldThe Documentary Podcast · 27 min
Listen in VO