In short
The GaryVee Audio Experience: How To Make Strategic Content To Sell Any Product
Episode Summary In this episode of "The GaryVee Audio Experience," Gary Vaynerchuk hosts another session of his 4Ds, where he dives into the tactics for growing businesses alongside CEOs and entrepreneurs. The discussion revolves around the fear of posting content, leveraging organic content for advertising, the benefits of having a podcast, facing failure in business, and contrasting practical approaches versus ideological ones.
Key Concepts
- Fear of Posting Content
- Many entrepreneurs and CEOs fear sharing their content due to judgment and insecurity.
- Gary emphasizes that content creation can lead to significant business opportunities, as exemplified by his own experiences with "garage sale content."
- Leveraging Organic Content
- Running ads based on successful organic content is crucial for business growth.
- Gary discusses the importance of understanding who your audience is and how they relate to your content.
- Value of Having a Podcast
- Podcasts serve as an excellent platform for growing personal brands and connecting with audiences.
- They allow individuals to share their expertise while also learning from guest interactions.
- Business Failure and Ideology vs Practicality
- The importance of being practical in business decisions is highlighted, as opposed to getting caught up in ideological thinking.
- Entrepreneurs should focus on actionable steps rather than theoretical concepts.
- Emerging Media Platforms
- Discussion around leveraging platforms like YouTube Shorts for content distribution.
- Gary urges entrepreneurs to think strategically about content titles and descriptions for better searchability.
Key Discussions
Audience Engagement
- Gary encourages participants to engage with their audiences by sharing authentic and diverse content that resonates with them.
- The significance of connecting with audiences on personal levels is stressed as a method to build loyalty.
Content Creation Strategies
- He advocates for a "more is better" approach to content, suggesting that variety and frequency can enhance visibility and engagement.
- Gary suggests using green screen technology to create engaging content that connects with topical discussions and current events.
Patience and Consistency
- Gary emphasizes the importance of patience in growing a personal brand, noting that success takes time and consistent effort.
- He advises entrepreneurs to not fear inconsistency in their messaging, as it reflects the evolving nature of business and personal growth.
B2B Marketing Tactics
- The episode touches on using LinkedIn for B2B marketing, emphasizing targeted content that speaks to decision-makers directly.
- He provides insights into how to navigate social media for business development effectively.
Strategic Hiring and Team Development
- Gary discusses the importance of investing time in developing internal teams and empowering them to grow into leadership roles.
- He shares his philosophy on hiring, advocating for bringing in individuals who complement the existing team dynamics and culture.
Takeaways
- Diversify Content: Sharing different types of content can attract various segments of an audience and lead to unexpected business opportunities.
- Build Relationships: Engaging with your audience and clients on a personal level can foster loyalty and community around your brand.
- Experiment with Formats: Using different media formats (videos, podcasts, green screen content) can enhance audience engagement and reach.
- Patience is Key: Building a personal brand and growing a business takes time; consistent efforts are crucial for long-term success.
- Empower Your Team: Investing in the growth of your team can lead to more effective leadership and a more robust organizational structure.
Conclusion This episode of "The GaryVee Audio Experience" serves as a powerful reminder of the importance of strategic content creation, audience engagement, and the value of patience in the entrepreneurial journey. Gary's insights provide actionable advice for anyone looking to enhance their business presence and connect more deeply with their audience.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
Automatic transcript. May contain errors.0:00My garage sale content. it is scary if you look carefully under the hood how my garage sale content leads to business for vayner media with fortune 500 companies because the people that are consuming the garage sale content are the children of the executives who are making the decisions to go with vayner media content is never a bad thing this is the gary v audio experience I'm going full-time on my personal brand thanks to you because last year you told me to get on TikTok and I did and I hated it but I still hate it but yeah so yeah personal finance yep and then I also have a podcast that I co-host which is more in the like navigating the workplace employee advocacy that type of thing and I'm trying to figure out how to put those two things together but yeah Vancouver Canada and now putting all my time and energy into good for you awesome you know Jeremy very well Jeff Jeffrey I can't say hi to Jeremy it's good to see you brother how you been we're gonna give you a walk and talk back to your office awesome I loved it last time I'm not Jeff Travis founder of zeal concert and we're a virtual reality studio that produces virtual reality experiences our mission is to move people through the magic and immersive storytelling.
1:21So we produce VR content, but we also have a technology that is a motion pod that eliminates motion sickness, makes experience far more immersive with scent and haptics. And primarily we're building a network of virtual reality theaters in places like Weezen's, tourist centers. Interesting. A lot of B2B. Yeah. Makes sense. Awesome. Pleasure. So here to learn... Where are you from? I'm sorry? Based in LA. LA. Awesome. So I'm Kea, this is Yasmin. We're sister in Laws. we have a company called Bia that helps women from all the way from puberty through menopause so onset of menses interesting balance their hormones and it uses whole foods so we're all about food as medicine I think like 80 % of women have hormonal imbalances and don't know what to do they're getting band-aids like I shouldn't I don't know if I should say that on camera birth control things like that and we want to give them like an actual solution to their problem I love Love that.
2:14And we launched last year only direct to consumer, subscription-based, and 100 % self-funded. Wow, that's awesome. All Whole Foods? All Whole Foods. I'm such a buyer of this thesis. It changed my life and we're like, we gotta get this out to more women. I have a disproportionately educated girlfriend when it comes to Whole Foods. I'm like stunningly educated through osmosis. I'm well more prepared to help you now than before. So, can't wait. Good for you. I think you really, there's real upside in that. other than DTTC businesses are very hard. There's that part. We'll talk about it. All right, now this whole side of the table comes from Canada.
2:51So we're going to start with these folks in the middle who are one group here. Christine, one of you guys need to say hi to Gary. Introduce your peeps. Hi, Gary. So I'm Christine Lewington, CEO and founder of PIP International. This is my daughter, Shelby. She's in charge of marketing. And this is Troy. He's here for Hi-Fi. So what we are is we're an ag tech company and we extract the protein out of yellow peas. So plant-based. it's a clean plant-based protein and we're going to disrupt the industry because pea protein tastes like and ours does not so we have large companies i can't save them on camera sure that are at the table and how do i close them and how do i raise the real money because i just right now currently the guys are commissioning our 30 million dollar pilot facility and we're going to the 200 million i bought the land everything else is engineered and we're going big because you can't go small They want tens of thousands of tons, you can't just do a little bit.
3:45And so I've partnered with HiFi, who does things that you, I think, are going to understand the NFT raising money. So I'll hand it over to Troy. Yeah, quickly, Gary. So I'm Troy McDonnell, the chairman and CEO of HiFi Corp, a small U.S. public company, a kind of big company. We've built a securities token offering platform for clients very much like them. She's become an investor in our company as well. agritech green tech these things are essential in humanity these pub these private companies are looking to do capital raises and they're going to be using our platform to do security token offerings we have a new form of nft we think we can take nfts from being most of them being foolish to be very serious and we actually have a new form of security token offering completely legally compliant in the us eu and now in canada you have to be in a credit investor or no for some types of offerings.
4:40For her first offering, yes, it'll be a Rig D, I will succeed, but we'll also be doing Rig A's and do not need to be accredited. Understood. Okay, awesome, great, thank you. And you're going to do it? Hi, so I'm Nunu, originally from Portugal, living in Canada for eight years now. What part? I have an influencer marketing agency. 90 % of our business is focused on promoting gaming. So we do dedicated video integrations in the most organic way possible because I've been trying to do it on a different way from those outer platforms. So we have been growing and I hit kind of a threshold that I didn't know where to go from here.
5:21So I was approached a few times for people to try to acquire my company. I didn't know what to do and then I booked Matt Higgins on intro. So I met Matt and he said like like you're crazy, you're not going in that direction. You're gonna learn how to build your second tier of your company, your management team that you don't have at the moment and you will grow your business and definitely you will need like the four days help. That's awesome, that's very nice, Matty. That's funny, very cool. Where are you based? Kingston, I'm happy. And do you rep the talent? No. You rep the brands? Yes. Understood.
6:03cool let's rock and roll yeah so I have a podcast called it's time to lean with a co-host with a friend and that is all about career you know like employee stuff but then really my personal brand which is what I'm trying to grow I'm struggling I got on TikTok I started you know doing all the like repurposing the content and what I've realized is that I'm more, I'm an indoor cat and social media is requiring me to be an outdoor cat and I'm like struggling to figure out how to find my voice and my career to grow, really. Well, let's break it down because it's going to matter for everyone in the room.
6:50So introverted versus extroverted or however you want to paint it. Let's go a higher, are you worried about judgment? No, I mean, I don't really give a fuck about what people say. Do you not have the ideas? Because that's something that I've been thinking a lot more about. And some of you have consumed my content for a long time. Even my own team is hearing this for the first time. Even Andrew who films me. I've been thinking a lot about the ideas. I've come to realize that I took for granted how easy ideas are for me. We talked about this the other day for Vayner and Sasha. So this is one of the reasons I've started doing green screen content.
7:30again making assumptions that some of you are paying close attention to me and others aren't green screen have you seen this where i take a headline from an article and then i'm over it and i'm talking what early on when tiktok was popping something i said that i stopped talking about that i'm going to start talking more about is these platforms are now helping people with training wheels like when i first started youtube it was like camera post now with all the filters all the features, the music, the this and that, these platforms are really trying to put you in a position to be able to make the content.
8:05The reason I like green screen a lot is for a lot of people here, no matter, I just listened, almost every, actually I'm gonna take this back, everybody here can speak as a commenter on top of an article within their field, whether that's private equity or influencer marketing or food or food, right, or raising capital. almost everyone here, like I woke up, had an idea. I think having a grudge might be the great poison of our society. I've been thinking about this lately, a lot. That if you actually are a human being who is currently sitting with a grudge, that it's actually destroying you on an everyday basis.
8:45So I was interested in that, and normally the way I would do it would be, I would make, again, I think all of you know, like a grudge, I'd rant and post. White title, grudges are bad, away we go. what I did instead with this new behavior and I've got a point here for everyone is I googled articles about grudges scientific and things of that nature now I'm a little scared because I know I don't want to be a headline reader and just take something that might be a bullshit article you know so it's a little challenging but this is lightweight enough it's not like I'm making a scientific claim or you know like you know and so one thing that I'm trying to tap into for you is potentially the concept of is it the ideas Indoor cat, outdoor cat speaks to putting out stuff.
9:30Most common people are actually insecure about judgment and whether it's physical appearance, do they really know imposter syndrome, things of that nature, or just really are at that place in their life where two or three negative comments can really throw them into a snowball. If I could sense that. So then it might be about the ideas. Yeah, because I know what I did and my whole thing is, you know, I want to help other women who are just like me you know I'm going to jump in here what you've done is a the only thing I do for a living for the last 15 years is based off of what I've done I've just gotten good at making it more macro than a focus group of one yeah it's the starting point the only thing that you need to do in those scenarios is not be fearful of well wait a minute this is I and understand how much of this is we like even 4Ds this is a meta situation I'm answering your question but trust me I'm throwing this at everybody because there's different versions of it for everyone so I think not fearing speaking from a place of one and understanding how most things are universal and just changing some of the words of I to we may give you a starting point let's keep talking this is why we have this
10:49are you lacking patience for us to get there? No, I have all the time in the world. It's really for me more mission driven. I just want to reach more women, more moms, people that are, I don't have a finance degree. I just taught everything myself. Well, you will.
11:11If it's an altruistic, emotional point of view, it's completely based on patience. I wanted to reach everyone too. Start in 2009. Very few people were watching. More people watch now. How about the fact that in 2022, I know that I haven't even begun reaching how many people I want to reach. Right? It was only the last couple of years that I'm translating my content into Portuguese. Now people in Brazil and Portugal know who I am and they didn't 24 months ago. So, you know, I think a lot of times if you're truly coming from a selfless place, if you are, and I think all of us come from some version of selfish and selfless place.
11:52It's being a human being. Then we really are talking about patience because there is no hack. I'm not gonna be able to tell you, be like, well, you know, like for example, green screen. Why am I saying that? Because green screen is over indexing. That video of me talking about grudges would have gotten 400 ,000 views on Instagram for my current situation. The green screen will get 1.7 million. So that's a tactic that I love because one, it's working for people on the other side. Two, the algorithm is clearly seeing that so it's helping with organic reach. Three, it will help a lot of you make a piece of content in a way that maybe you couldn't otherwise.
12:32You have a thought, you don't know what to do in a one minute video but if you Google an article, green screen it and then speak what you were thinking about that subject matter, now you do have a piece of content. I have a 30 person content team, Andrew will tell you, that now is probably like, wait a minute, Gary's basically now just doing green screen. He's doing it by ourselves. Like, are our jobs in trouble? Like, he doesn't need us. That's powerful. That's powerful and very powerful for a lot of people here. Because I, you know, everyone's like, easy for you, Gary. You have a team. I'm like, but I didn't have a team for the first eight years of my content creation.
13:05What about that part of the story? So, what else? Well, what else is, so I have this podcast and I'm trying to figure out how to. Weave it in. my yeah leave it in because all of my like professional experience is in leadership like HR employee you know I was a manager you know so um and I really most companies are like shitty most managers are shitty and most employees like don't know what their rights are they don't know what they can ask for or what you know how to go about it and so I have this whole thing which is really sort of skills like my whole career which I love talking about I love you know having so why Why are you doing the podcast?
13:47Because I love that. Good. And I have like so much deep knowledge on that, but it's completely different from - That's okay. The personal finance stuff. That's okay. So let me give you an insight. So my garage sale content. It is scary if you look carefully under the hood, how my garage sale content leads to business for VaynerMedia with Fortune 500 companies because the people that are consuming the garage sale content are the children of the executives who are making the decisions to go with VaynerMedia. Content is never a bad thing. I often, I just, I wonder if, if I think like, if it takes away from, nobody cares enough.
14:40That's ego. No. Nobody's watching those two places and be like, I'm gonna take away from this for like, they don't give a fuck. That is just pure ego. Like nobody cares. By the way, you just gave the number one argument why everybody who cares about me in business doesn't want me to do 90 % of the things I do. Gary, you can't make a fucking video that's yelling into the screen about receipts because the Jets won a football game. You're undermining your intellect. I'm like, no I'm not. The end. We have a lot of classic thoughts that were built on the old media and distribution framework. Humans are multiple things.
15:22You can be, yes. Like who, who, who, the only people that are telling you to niche down are people who sell niche courses and have never built anything for real. Yeah, I hate that. I like hate that shit. So don't do it. Correct. I would tell you to do more shit. Like start a third podcast talking about kites. I'm being dead serious. I believe the more you give the world to attach with you, there are people who are attached to me because they're Jets fans, because they like garage sales, because they like wine, because they like business, because they love modern blockchain technology. Because they like, I give, think about how I'm doing it.
16:04I mean, it's everywhere. And like, it's complete, like there is no logic to it by old points of view it becomes an energy cost game not a strategic game if you don't have the energy to do both that i respect that becomes logical right we only have so many resources financially or emotionally but if you have the capacity notice how quickly i said great when you said i love it i didn't want to hear anything else because that is an energy driver not sucker people actually don't understand this when i tell people to do a piece of like you should to do a Star Trek podcast, they see it on surface level the way I say it, which is like somebody else might be a Star Trek fan and then they may give you business.
16:46What it really is in disguise is you love Star Trek so much that that hour each week is giving you energy for your other 60 hours. My obsession with the New York Jets, and I'm realizing right now because we've been so bad for so long and now we're actually having a decent season, I forgot because it's been so dreary, I forgot how that four hours on a Sunday drives my entire week. So I think you need to be doing more. It's just that the content has to be strong and strategic across the board and that's what 4Ds will teach out of like the essence sock. But that theory is not true. It's more that you just have to make more content of the thing that you want to monetize.
17:27Got it? It's not decrease the leadership thing. It's add more to the financial thing. I'm gonna keep doing what you tell me to do. There you go. All right, Jeffrey. By the way, YouTube Shorts. I'm repurposing to YouTube Shorts. It's like a hot mess. Well, it's only because it's early. Number two, and this is very big for all of you. Remember, when you title your YouTube Shorts video, even if it's not directly obvious to what the content you put out, if you're repurposing from TikTok, title it for search because YouTube is the second biggest search engine in the world. Right? So you might make a video that lightly touches on taxes, but you might title the video, How to File Your Taxes.
18:12Got it? Because you're doing it for search. All right. Hey, everybody. I hope you're enjoying the podcast right now. Make sure you follow the podcast. That's why I'm interrupting. Let's keep going on this show, but follow the podcast. It'll make my mom super happy. So, you know, I have ideas. I just started a campaign to start posting on LinkedIn three times a week. I want to start a podcast where I interview the filmmakers correct your content is a very active but remember when the target is a B2B decision maker that's the sizzle but make sure back to like jab jab jab right hook for every filmmaker because that's cool try to have somebody on the show once every two or three times that is an actual decision maker that you're trying to reach because you'll be able to use the content from that episode as ads against decision makers and she or he's gonna say something that is disproportionately gonna resonate with the people like her or him.
19:11So where people get caught is they think their thing is boring. And so they go for the cooler thing, right? You thought properly. I'm gonna do a podcast. Who the fuck cares about the licensing fee or the structure or some of the hardware? Like that's boring. What's cool is the fucking movies, right? On the flip side, you're doing it for marketing and you're trying to shoot fish in a barrel of a very small group of people. I still believe that one of the biggest things B2B companies need to do is make their content strictly for the CFO, strictly talking about why their thing saves their company money.
19:50Even if it's like whatever that is. That's why I love HR. All these dopey business people, like disrespect HR, that's where all the money is. if you have retention and good culture all the hidden gray of the money you're making versus the black and white all the CFOs pay attention to it's not even a fair race it's a tortoise and a hare nonetheless give that some thought okay right okay sounds good and then the other thing I was wondering about is just in terms of calibrating the breadth of the message so if I start writing posts I want to create content I can get very this is a struggle both and and and and and this is again And this is the sub, you know how we talk about subconscious bias now in society?
20:33Like you don't realize, but you have these feelings. And I'm trying to get people to be okay with that because we're just human beings. We grew up in our circumstances. And the quicker we realize we do have it and the quicker we also don't judge people for having it, the quicker this world can get nice. Everything is and. It's unbelievable how deep the subconscious bias of or is in business. If you're posting three times a week, and you know I want you to post four times a day, but if you're doing three times a week think about what you're asking. You're doing 12 posts a month. And there's not the like what comes to mind is am I going to seem very inconsistent?
21:08This goes back to the ideology of like there's nobody's going to read all 12 to begin with. Who are we looking inconsistent to? Again, what is really starting to and it's amazing it's right off the bat on both of these we have a major, major issue with over believing academia and under believing reality. the concept of who's consistent about anything. Of course you're a human being and you have your values and what have you, but all of us as parents and operators and human beings have to adjust to reality at all times. We also should start championing people's ability to change their mind. That is my greatest strength.
21:49New data, new decisions. New information, new life situation, new observations. You're not gonna bother anybody if you go high sizzle metaverse and then come down hardcore nerdy, you know, motion sickness technology. But then those people aren't going to see the other one and go like, oh, this is so pedantic, right? Do you believe humans work that way? Yeah, like that's, right? I mean, to your point, I almost think that the reason I'm doing some of the stuff I'm doing is to go to the extreme. I'm like a very well-respected businessman who's wildly not respected by the establishment because they see a video of me buying a t-shirt for a dollar and give zero fucks because there's no reason to.
22:34All you're trying to win on is relevance to as many people as possible. The people that will eliminate you because you're talking about multiple things are the least interesting people on earth. You're just trying to get people to consider you and the way to get more people to consider you is to touch on more things. You're not the encyclopedia, you're not BBC. And even those things we've seen evolve. Right? Like even CNBC or like, you know, even like Wall Street Journal, if you look at the history of publications needs to expand for relevance, even though they started as something very narrow, it's the inevitable chess move.
23:19Nobody's gonna eliminate you because you touched on two different things. This goes back to how I think it really works. I would challenge you to also add to your content what fly fishing taught me about business and make the whole first 17 sentences about fly fishing because you love it. Or darts, or hockey, or rock climbing, or surfing, or chess. We need connection points. When we're going through that stream on LinkedIn, I'm more likely to stop if you're talking about knock hockey than if you are talking about the metaverse.
23:52you see where i'm going do you have a sense well before we run out of here do you have a sense of which communication style suits you best audio video or written word i uh probably written word or video i mean i don't mind being on camera well then if that's the case you should do video and then transcribe have an intern or lowest cost transcription right think about the double benefit you know if you're willing to do video I mean I have a lot of I've written five New York Times bestselling books and I've never written a sentence of it it's all out of my mouth video transcribed to book even the last book because I did during COVID literally like my team visited me at my apartment I just talked we just filmed it all so and now you have much more content if you film it that you can use in other places so I would definitely lean into the video and transcribe it to the written work.
24:44Even if you directly are doing an article, speak it, if you can, and let that be the written thing because then even the video becomes extra, now all of a sudden you're at 12 a week instead of 12 a month. That's how you get there. Make sense? Cool. Yeah. Well, Gary, thanks for having us. You've been a huge inspiration to how we built BIA. We've listened to a ton of your 4D, so it's an honor to be here. Humbled. I'd love to give you just a bit of a plan so you can have more context. But we launched last year. I think the first year was us really figuring out do we have product market fit? Does this resonate?
25:19We've hit that. We're mid six figure business right now. We're profitable. We're reinvesting every dollar in so we're barely profitable. For customer acquisition? No, we have not done any paid marketing. All word of mouth. Yeah. So that's kind of how we built the business and can't want to share more about it. Makes sense. Yeah, we both heard one of your podcasts and the next day decided we're doubling down on content. So we're doing about three or four pieces is a contact per social platform. We have a newsletter. Per? For Instagram. That I understand. Three or four per platform per week? Day?
25:52Per day. So how many, what total per day?
25:59Oh, 12 to... Love, love you. Yeah, 20. So pumped with you. Yeah, and then 80. And it's working? Oh, it's been wonderful. Did everybody hear that? Yeah. Three times a week? Go ahead. I made it three times a day. There we go, my man. Progress. We were doing a little bit of influencer marketing in the beginning, and then we decided to double down on our own content. Yes. Working way better. Yes. So it's been fun. You know how, like, you know, like I always tell people in this one, they're always like, Gary, why is that? I'm like, you know how you love, we all love children? Like children, we universally all agree, like we love this seven-year-old.
26:36We love our children more. Yeah. An influencer can only love your product so much compared to you. Totally. Yeah, so newsletter, about to start a podcast, which we'll probably put on YouTube, and we're trying to decide all of that right now. You want to talk about that for half a sec? Because it's super important. I think you'll do well. Yeah, we started to record content. We're trying to decide. We're interviewing a lot of experts, but we also want to do our own original content. So we started recording, but we haven't figured it out. When you say your own original content, just you guys on the show?
27:08Just us. Yeah, so I would do both in one show. Let me tell you how to figure it out. Back to and versus or. Think in segments. I think the show should start with five to seven minutes of you guys. Think about Regis and Kelly. They banter in the morning. Guess, guess, guess, guess. Close the show. So I think the way you should do it is do six, seven, eight minutes of you guys. 30 minutes with the guest. Six, seven minutes of you guys to close out. maybe that one has like a little segment or a little game or hot take or you do something with each other or like for name association or whatever and then you're done then you have the post-production for all of it segments yeah and the way we're thinking about it so youtube for sure and i have a podcast i've been doing it for like two and a half years weekly personal just passion of mine that gives me energy love that thank you and we had some health interviews and we saw it really works, we now want to double down on YouTube.
28:08I guess for us, I don't know if I'm being too conservative with our marketing dollars. We have not spent anything. What do you think, how do you think we should prioritize? Well, you can't get more conservative than zero. I know. I probably need some help. But Ed, should we be spending, where should we be focusing on marketing? I mean, doubling down on YouTube, that makes sense. When you guys have, tell me a good war story of a piece of organic content that went viral. Go. I mean we have a few but one on Instagram it was like over a million it was this mocktail that we did you should take that video and run ads against that against target audiences because the algorithm aka the human beings everyone's like Mark Zuckerberg China it's fucking humans responding to shit these platforms are very simple they just want people to stay on it for as long as possible so they can run ads so they're not like Zucks isn't pushing propaganda of like you loving VR.
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29:07They're just fucking math. And so for you, that mocktail should be turned into an ad. Even if it's not like, because we do a lot of education, so even if it's not our specific product, it's a healthy, hormone friendly. Correct. It's giving people awareness to your brand. It might not be sales oriented. Like you might run$1 ,000 against it and get no sales and you'll be like fucking Gary. but meanwhile what I know is that you did get sales you can't attribute it to it so now people feel fond towards you three weeks later they decide to buy it they just go to the website because they know who you are but you can't point to the ad and you're like the ad didn't work well the ad's definitely going to work because it already went viral people are interested I'm incredibly bullish on everybody here running ads after it succeeded on organic that's something that we haven't lived in for a long time because it's not how the platforms worked.
30:01So we have it way better than we did the last 10 years. We have to guess and run money or run micro money, see if it worked and then poured fluid on it. Now the algorithm does a better indicator if it's gonna work than even our micro ad spends. So like to me, if you're gonna test some stuff, test it on the things that go viral on your 12 a day. Okay, got it. Yes, at some point, the holy grail for DTC businesses is to find scalable math that works in CAC and LTV. The problem is most of them aren't actually working profitably. They're using VC money to subsidize their underwater CAC and LTV. And then there's eventually a funny game of chicken of can you sell it before your math runs out, which is a fucking challenging game and one that I don't like to play because it's like a fake business.
30:55See how the B guy got going? Because he knows that's what he sees every day, right? They're on the other side trying to decide is this sustainable or is this a moment in time? Keep going. Yeah, and I mean, one thing that we're not doing right now, we're doing three to four pieces of content, but we're using that same content on different platforms and that's gotten us to where we are. Are you changing the copy? We are. Good. So you'll take the same video. Yeah, so that's a quick hack that can really help a lot of people here. It's the same video, but the copy's different because the audience is different on TikTok than it is on LinkedIn, than it is on Twitter.
31:26So something to think about. Just copy changes or just slight little edit changes can matter. Yeah, we've been doing them a little bit for YouTube. Like the things that people search on. Shorts? On the shorts. And what are you seeing? A little bit. Some traction. But I think we're also gathering, we're talking to Joe, maybe making content exclusively for YouTube. Look, even I have a repurposing model with context, but there is no comparison. When you can make for a platform, because when I'm saying hey TikTok versus hey everyone, there's a noticeable difference. It's just, I'm running a ton of businesses, so it's hard for me, so I get it, but it's real.
32:10But the copy for sure. Don't mail that in because it doesn't take a lot of time. There's certain things that you can mail in, aka you just don't have the time or resources and energy. But the copy, that's mundane. Like, yes, I know it's easier to control C and control V. But like thinking like this person's on Instagram versus this person's on TikTok matters. Copy in the description and title if you have it on the content. Yeah, if you're in the editing mode and you can change the title, like titles, thumbnail and titles. I mean, I don't know if you saw the viral video of Mr. Beast. Like he spends hundreds of thousands of dollars on the thumbnail.
32:45Now he's playing at the single highest level. but I understand I'm spending millions of dollars on a team that is doing the same thing in theory it's it's actually scary how much the title and the thumbnail works which is why if you have a piece of content keep this in mind that you really like you just feel good about it and you post it and didn't go retitle it change the preview screen change the copy go again three months later six weeks later four weeks later well I feel like we have a product that I mean how much is it it's 45 so we have a one month bundle because you take it daily it's a daily thing to support your hormones so it's 55 for one month and then you can get three months which drops it down to 45 a month and there's no one year we don't have a one year why no reason what i like about one year is people forget to unsubscribe and like like things of that nature and like you know like it's definitely worth debating you have longer tail you know to re-get somebody to to get somebody to re-up at month four versus the amount of people that forget or are passive or neutral or apathetic to it for one year is a lot of money.
33:53How big is your drop off after three months? The average right now for our users is 4.8 months that they're with us. Yeah, I literally think if you go to 12 months instead of three months that that number would be 9.7 months. And if you're ever going to go raise money, they're going to want to scale on. Yeah, they're gonna be scared shitless of that if you're gonna raise capital. It's just too expensive to re-engage. What are you doing with your lapsed users? I got something really good for you. I got a real good one for you. Ready? I think that you should call on speakerphone every single person who's no longer subscribed and once was for three months.
34:35I think you should videotape the interaction of you saying thank you, not try to sell them to re-up but just to build a relationship around the content and when you have successful conversions you ask them if they will allow you to put out the video of this successful reconversion. I think there's something there, there, there. That'd be fun to do. Well first of all the reason you should do it is market research. I'm adding content creation and reactivation of business. and I think you're small enough still where you can just grind that. Yeah, totally. Oh, we are all about radical customers. Yeah, so calling, literally calling and saying, I just want you to, we just want to thank you for ever being on our service and just hopefully it brought you some value and hope it sprung you into action theoretically whether, you know, we're obviously aware that you're no longer using us but I hope it's sprung you into a better you.
35:35Thank you. the most so I used to do this quite a bit for Wine Library the most fun part of the phone call is when you're done just doing love and good and there's this awkward three second pause because they're waiting for you to give them an offer to reactivate but you don't try it even if you don't record it which is probably the biggest friction of everything I just told you I think the market research you'll get to why people unsubscribed like by the 19th call if they all said the berries were the problem you're like oh fuck, should we even have berries? Like it's real market research. Time.
36:11Christine and team. We got Kip and Hi-Fi. Alrighty. So I guess we're in a little bit myself here before we talk about the raising money on an NFT platform. We're B2B. But now I've been forced to B2C a little bit because consumers want it so dramatically. So talking to the big guys, big multinationals, they're starting to realize they need our protein to reformulate all the way through like all of korea's on board you see what you know they're all wanting to swap out soy protein with our pea protein so how do i put the message together and i'm not going to say we don't actually go on tick tock and stuff yet but it's okay you know um what's that i mean if you were b if you were b2b up to this point tick tock is not the logical place to go yeah yeah and so a little bit of linkedin being cautious because because we're small and big guys are watching and wanting to stop me.
37:04So how would you sit and go, okay, what's my marketing approach to get the knowledge, to get the radical fans, as you said, behind it? So when we approach with Hi-Fi here and do this NFT launch, we get those investors that come behind it. I'm sure Hi-Fi will tell you, like the conversion of, you know, what's really fascinating about the crowdfunding, the Jobs Act, this whole genre of the last 10 years is it's great on paper in the way that a lot of our ideologies are. Like our fans are gonna, but like, you know, I'm sure they have plenty of case studies through this. Like the narrative is when people invest, even in micro levels, they want a return on their investment.
37:57You know, it's very important because you can get very caught in the ideology of people want pea protein in the world for a better place. When they're writing a check, they really do want it to return. Even when you look at over-the-counter stock in the popularity of Nike and Starbucks and Tesla and Netflix, there's really fascinating psychology in how people invest. They'll do it for proxy. They'll buy five shares, feel good that they love Puma. but you know I think a couple things one the thing that's going to make them convert is the financial story not the ideological story of like why soy is bad or this that the other thing so that's very important because I've watched every single kickstarter every single indiegogo every single you know modern nft fundraising thing like people think this like they they think the consumer cares more about the story than they do.
38:57Outside of the occasional like Robin Hood, like where it's like a meme-ification Reddit GameStop thing, which is much more deeply in the human psychology of like fuck the man than it is, think of a fuck that it was GameStop. You know, you've got to make sure it's about the actual business story. So that's one like very like curveball that like has to be grounded in. as far as so another thing real quick that you said that's important I have historically seen that people are scared to put out too much content because the big guys are going to squash them but then not putting out the content they don't get the awareness for the thing they wanted to get done and one thing that we all know about the big guys is they're slow and they'd rather M &A it anyway right notice how many giggles we just got right we just all know that I get it.
39:51I think that's the boogeyman. I think what you need to do is dismantle it on LinkedIn. I really do. Because LinkedIn will service you twice. It'll service you for the business development deals because you're making content that you know you're going to target. I mean, you could literally target the job. So what's the job title description? What's the job one holds in the big companies that works with you? What are they? The chief what? CEO. The fact that you can literally target the COOs of the Fortune 500 CPG companies with creative is fucking bananas. Like LinkedIn didn't get caught up in the issues that Facebook did, so their targeting is still remarkable.
40:34And so now if you know this video or this article or this image is gonna be targeting the COO, well then you know what you're gonna say. which is then becomes the same game of what you're gonna say to the general population of LinkedIn and YouTube shorts is where I would go because of the search capabilities on the over-the-counter play that we're about to get into. Yeah, we have two navigator subscriptions to this kind of targeting. That's right. That's right. But that is sales. The navigator is spam email at scale. I want content. Like the reason it took people a long time with LinkedIn was LinkedIn obviously started as recruiting.
41:16And then when it got into marketing, it was lowest common denominator email marketing. Let's just spam the fuck out of all the people with the right titles and get lucky, right? We all were receiving end of this. We all know what I'm talking about. Where LinkedIn got cool and interesting was when I started talking about it was three, four years ago when it started acting like Facebook, right? Sales Navigator to me is what I told those two wonderful ladies to do, which is go very one-on-one. like we human people forget that humans are animals this is back to like your tummy and your gut humans are animals none of us are confused by a bulk email we don't even consume it and the people that do like you probably don't want it to be doing business with if they got tricked by a bulk email right so so i think on the sales part you go one-on-one i'd much rather go one-on-one there hey don saw you went to duke because you looked at their linkedin go devils anyway uh like you know like and then on the content you go broad what do you think about the story of uh traditional bricks and mortar meeting fintech so here you have a very conventional bricks and mortar business or a pilot facility's 19 000 square feet she's building a much bigger one right to meet her demand yes she's coming to the fintech space now we have a cross we have traditional manufacturing business with innovation coming into a place which is an innovative business itself?
42:39Yeah, I think I think that will be more challenging is my intuition only because if you really look under the hood the smart money already understands that our technology is like talking about the internet. Like when I first did winelibrary.com like people wanted to write that article like liquor store has website. That was the story. That's like, right. The reason everyone's giggling now is that's insane. And I think at some level, I get where your energy's coming from. I just don't know if you're gonna get buy-in from anything that's gonna get significant reach. Because I think most of the business publications that I've been in this storm for the last two years, 18 months, the kind of cat's out of the bag of like, this is a macro technology.
43:29I think your spidey senses are right from like normal people still haven't grasped that. But the media, like the business media, does understand that. And I'm not sure like P warehouse goes to blockchain is like gonna like completely compel them. But again, I don't wanna be the beacon of no. I think it's worth a shot. If you're asking me the question, I don't think it's the story the same way it was 18 months ago. I do think it's time for us to get serious about what NFTs are is definitely gonna be a universal story. My biggest passion though is for you to pound the content to why you have a good business.
44:08Because if you're banking on HiFi, which I know you, but you have to, yes, exactly. He wouldn't be here. Correct. No, but yes, which is a perfect answer of a real operator. You would really like this to be a financial execution of money raising. It's going to be based on how much you can compel the masses to think you've got something good. Yeah. And so I have investors obviously at the table. Of course. Devil to dance with. So if this was something that, we haven't tried it, so we're going to test it with the soft raise of five million to ten million whatever and we have people at the table that are going to I totally get it right we're setting it up for success but you know I have the fifty hundred million dollar players over here they're coming in but then they want to take your company of course this is so much you have much more leverage this way of course dip over here dip over here the only way you're going to do that is have mass amounts of people interested in the business and that comes through the content about the business about the business like why it's a good business yeah like why the and where you bleed it into where you want it to is the consumer trend is showing X.
45:10Yes. That. I noticed when we told the story together about sort of the tale of two CEOs innovating, it blew up for content. The fact that we had a blended news release when we came together on LinkedIn, it shot off. And, and, and. Okay. Yes. Yes. You see where I'm going? It's just so common for us to go. It's always and. More. The cost of entry is so low, the back end of it is so high. Why wouldn't you? I mean, why wouldn't we? I'll be way more focused on the business and less on the content. I already had like Jessica telling me - No problem, I'm thrilled. And Joe saying that. Yeah, we're talking about building out the infrastructure.
45:48I should start like a podcast and start getting like those decision makers on the podcast so I can get like more content so I can put it out. But in terms of the business, so when I got to this threshold, I feel that I'm a little alone in those decisions of my own business. Makes sense. And I don't have that second tier of management. And I got scared. Scared of what? Like, I'm in a big sea, lots of sharks. I'm a little fish making myself out there and successful out there because I've been growing year after year. So I got scared. So the first question would be, how do you know when you should sell or you should just keep investing on yourself or building that second tier team?
46:40It's a very personal question. First of all, there is no, unlike a lot of the questions here where I think there's a real path, I always believe one should sell if they want to sell. Let me break that down. The thought of ever selling any business I've been involved in has been zero. we sold Empathy Wines because my partners were of the life cycle where both of them were on the precipice of getting engaged and starting their next real chapter of their lives and the dollars associated with selling it were high and it was going to change their lives but I was like devastated like because like you know because I just never even want to have a company that I don't want to have forever but if you are tired or interested in something else or just want to put the dollars in like but selling out of fear because you think something bad is going to happen is not a good reason to sell.
47:31That was pretty much the reason. So when building like Because I'll tell you why. The little fish can always succeed because there's not enough sharks in the world to fill up how big the sea is.
47:48It's a really big propaganda that sharks have scared small fish into. There's just too much out there. In influencer marketing, there's unlimited brands and unlimited gaming influencers, let alone influencers, for the rest of your grandchildren's life. What are we talking about? Right? The toughest part with that is, one of the biggest advantages of working with Manchester and Manchester has been, like, we really care about our clients. And the fact that we are on the side of the brand and less on the side of the talent, It's huge. It gives us that advantage. And with always understanding that we don't want to change the type of content of the content creator.
48:35So we respect this content. So that's not what we are there for. But on the other side, we are not a talent agency that we are going to the brand and say, we have this talent that can promote your product. I agree. So the biggest thing is it goes with the motto of my company is we connect brands with audiences not with influencers so way more important than finding i got an influencer is got it i understand the business model very well yeah amazing uh so in terms of like building that business should i invest in preparing the people that are already working with me and bringing them up promoting them to always first choice always first choice because when When you're homegrown, you have context.
49:21When you're working with people for a length of time, you know a lot. When you're hiring from the outside, you're guessing. Right? But the question becomes, do you feel confident in anybody who's internal? Or do they have the skills? Well, the question becomes, do you feel confident in them? Because skills are teachable. Yeah. What about the will? or just the way they work with you or who you think they are as a human being. How many employees do you have? I just readjusted. No problem. I'm like 18. I'm with 12. Good, it's smart. There's a lot going on. So of those 12, when we're talking like this, who do you feel like, how many people of those 12 do you feel like can really actually grow?
50:09That work well? Yeah, that you think about these 12 and you're like, I could see in four years him or her or him actually being quite senior? I would say that they are all good people with devoted to what they do. If in three years you have to go away for a year, in three years, and you have to go away for a year, of those 12 people, how many do you think can grow into someone you feel you could trust to keep an eye on the house while you're gone for a year? I trust them. I just don't know if they have the skills, but you already said that I can get them the skills, teach them the skills. I would say I have people inside that I can do.
50:47Well, those people that you're thinking about need to get an obnoxious amount of your time. Not your clients. The biggest mistake a company of this size does is they spend most of their energy on getting new clients or with their clients or scouring influencers when they should be spending all their time with the 12 people. When I think about this organization, how we got to 1 ,500, 2 ,000 people, it was because of the time I spent in 2011 to 2014 with 100 of them, which 39 are still here 10 years later. That's the organization. I also think that you hiring one person that fills the gap of this insecurity, curiosity, pondering that you're feeling is very, very, very good.
51:31And I would hire it from something that is exactly like you. Meaning, hire them from an organization where they're the number two or the number three, which is probably even better, that does similar work whether they represent the talent or the brands. Because I think just feeling your energy, you need to scratch that itch. Just that one first person. Not having a right hand is very discomforting for a leader. I always had that, right? I recruited my best friend Brandon to be that with me and I had my cousin Bobby and I had my dad and then when I started this, I had AJ, right? Then we started bringing people in.
52:12James when AJ was going through his transition so one final question please we have like in terms of our content what we have been producing in terms of reels and TikTok has been focused on the influencers or what influencers have been doing with us right but it doesn't get us to the no the what the influencers doing with you run as ads on LinkedIn against CMOs in Canada of brands is what you should be doing did you get that yep what the influence The content that the influencers do, then you post, by the way, you want a good one? You green screening video of an influencer doing work with one of your brands and speaking to why this was well integrated or what brands should be looking out for and then posting that.
52:58So you green screen it on Instagram, you post it on Instagram, it's gonna get 13 views. You then take that video and post it on LinkedIn and write 15 sentences or four or five and you make it towards CMOs or heads of media agencies, that will get you business. Hey everybody, if you enjoyed this podcast, please go back and look at the prior episodes. They're loaded. I appreciate your attention and thanks for being part of this journey. See you later.
From the publisher
Today's episode is another 4Ds session where I dig into the tactics of growing businesses with CEOs and entrepreneurs. We discuss the fear of posting content and running ads based on your best organic content. We also talk about the advantage of having a podcast, failing in business, being practical vs ideological, YouTube Shorts, and much more!
