In short
The Interface (BBC) episode argues AI companies’ “too dangerous to release” warnings about Anthropic’s Claude Mythos Preview may be exaggerated and lack independent verification, while also tackling (1) whether phone “blue light” ruins sleep and (2) planned obsolescence, using Kindle and EU/repair-right examples.
Guest backgrounds
No guests. Hosts are Thomas Germain, Nicky Wolf, and Karen Howe (plus later Shameless promo voices Zara McDonald and Michelle Andrews).
Key claims
Anthropic claims Claude Mythos autonomously found thousands of high-severity critical vulnerabilities, but there are no independent benchmarks; the episode compares this PR approach to OpenAI’s GPT-2 “too dangerous” warning and notes Anthropic’s Project Glasswing consortium (AWS, Apple, Google, Microsoft, JPMorgan Chase, Linux Foundation, NVIDIA, etc.) ahead of an IPO. Blue light filters don’t help much; total daytime light and evening dimness matter more, and content/doomscrolling may be the real sleep disruptor. Planned obsolescence is challenged via right-to-repair laws.
Notable examples
GPT-2 precedent; Project Glasswing; Kindle store access ending for older models; Renault Zoe support ending; Apple security updates for older phones; EU 2023 right-to-repair battery rules; iFixit repair resources; Apple battery-gate.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOAI Companies and Public Perception
1:11 to 2:26
Discussion on why AI companies instill fear about their products.
“And today on The Interface, we will be asking, why do AI companies want us to fear their products?”
Anthropic's Claude Mythos and Its Claims
2:26 to 3:32
Exploring Anthropic's new AI model and its claimed dangers.
“It's not an exaggeration to say that they're warning us that this might destroy the world.”
The Boy Who Cried Wolf: AI Edition
3:32 to 4:37
Analysis of repeated claims of AI threats and public skepticism.
“It could develop really sophisticated cyber attack capabilities.”
Project Glasswing: Collaboration for Safety
4:37 to 5:46
Details about Anthropic's initiative with tech and finance companies.
“Was that before the big Anthropic OpenAI split then?”
The PR Strategy Behind AI Announcements
5:46 to 8:13
Understanding the marketing tactics behind AI product releases.
“And this is literally what Anthropic is now doing once again with Claude Mythos.”
Skepticism of AI Claims: The Need for Verification
8:13 to 11:11
Discussing the lack of independent verification of AI capabilities.
“There's just no independent verification of the claims.”
The Future of AI Security: Open Source and Beyond
11:11 to 14:05
Debate about the viability of open-source alternatives to proprietary AI models.
“There are cybersecurity experts and hackers, white hat hackers and other kinds of experts have all been in the information sphere commenting on this news.”
The Skepticism Around AI Model Releases
14:05 to 16:36
Explore the skepticism surrounding new AI models and their potential dangers.
“And then the last kind of skepticism that people are raising is that open source models are kind of already close to catching up.”
The Truth About Blue Light and Sleep
17:26 to 21:43
Investigate the effects of blue light on sleep and common misconceptions.
“To the point that I have, over the past few years, I'm not kidding.”
Practical Advice for Better Sleep Quality
21:44 to 28:00
Discover practical tips for improving sleep quality without the myths.
“scientists who were doing the research that this is all based on and they said what actually matters is the total dose of light that you're getting throughout the day.”
Show all 17 chapters
Exploring Light and Sleep Patterns
28:00 to 29:16
Learn about the effects of light on sleep and personal experiences with sleep improvement.
“You sit and get the light from the windows during the daytime.”
The Issue of Planned Obsolescence
29:16 to 31:18
Discover the concept of planned obsolescence and its impact on technology consumers.
“And then you have to upgrade because you have no choice.”
Support and Longevity of Tech Products
31:18 to 33:04
Understand the support limitations of tech products and the consumer's lack of power.
“like every time you add a new product, you need to provide support for it.”
Automotive Software Updates and Consumer Frustrations
33:04 to 34:25
Discuss the complexities of software updates in cars and consumer frustrations with obsolescence.
“And you get this in other industries or in other parts of the consumer world as well.”
The Right to Repair Movement
34:25 to 36:26
Examine the right to repair movement and its implications for consumers and manufacturers.
“And you have to roll out updates to prevent those.”
Personal Repair Success Story
36:26 to 38:06
Hear a personal account of successfully repairing a MacBook and the resources available.
“And legislators in all 50 states have introduced bills trying to codify your right to repair, although it's slow movement so far.”
Consumer Power in Tech and Environmental Concerns
38:06 to 40:40
Explore the impact of consumer power on tech policies and environmental issues.
“that the tiny drop of water just created a little bit of rust on one part.”
Transcript
Automatic transcript. May contain errors.0:00This BBC podcast is supported by ads outside the UK.
0:30what we call the quick and dirty so it's a recap of the biggest pop culture headlines that week whatever you need an explainer on we have got you and then on Fridays we do dumb stuff Fridays yes we're three times weekly three times weekly search for shameless in your favorite podcast app now
0:49it's almost like you're inoculating yourself against the blue light by just blasting yourself with as much light as you can get, first thing. That's so interesting. Welcome to The Interface, the show that decodes how tech is rewiring your week and your world. I'm Thomas Germain. I'm Nicky Wolf. And I'm Karen Howe. And today on The Interface, we will be asking, why do AI companies want us to fear their products? How, despite what you've heard, the blue light from your phone isn't ruining your sleep. And will we ever really own a piece of tech again?
1:32All right, I'm going to look into a crystal ball because I think I can predict what Karen's story is going to be this week. Yeah. You're kind of easy to read. I'm sorry. What's your guess? Well, there was big news from this AI company called Anthropic. Maybe people have heard of it. It's a competitor open AI about their new model, which is called Mythos. But Karen, you could probably explain this better than I can. Dang it, Tom. You got me again. Oh, well. So Anthropic announced a new model called Claude Mythos Preview. And it is basically their most advanced AI model yet, or so they say. Except we're not really sure because they haven't actually launched and released it to the world because they're saying it is in fact too dangerous to release.
2:24Way too scary. Way too scary. This is, we've created a monster. Lightning has struck the building. Everyone be afraid, be very afraid. It's not an exaggeration to say that they're warning us that this might destroy the world. Their evidence of why this is very scary is that they ran a bunch of tests with Claude Mythos And it supposedly autonomously found thousands of high severity critical vulnerabilities. And this is talking about the model's ability to review code and then find exploits, basically bugs in different software that hackers could then use to compromise the security of that software.
3:10So it can break into everything, essentially. That's what they're claiming. Right. Yeah, exactly. And Anthropic says, you know, if this model were just simply released into the world without all of the preparation that they're going to do moving forward, then it could seriously undermine economies, national security and all that good stuff. If you watch the reaction of both the media as well as a lot of people in the tech world to Anthropik's announcement and also just people, members of the general public, you would assume that we should all be extremely terrified. Like this is something that a lot of people within the AI world have talked about and warned for a long time that as these AI models become more and more advanced in coding specifically, this is something that could happen.
4:00It could develop really sophisticated cyber attack capabilities. And that is going to somehow bring our very digital software, different worlds tumbling down. Right. The problem is we kind of have no way of verifying these claims because Anthropic is simply just telling us about this model. And there is no independent verification. There are no independent benchmarks. And in fact, in announcing that there is this big scary thing that they've developed without releasing it, they are following exactly the same playbook that they did many years ago with a totally different model, which was GPT-2.
4:38Was that before the big Anthropic OpenAI split then? Exactly. So longtime listeners of The Interface will remember that Anthropic and OpenAI, two rival companies, have deep beef with each other. And part of the reason is because the executives of Anthropic currently used to be executives at OpenAI, and then they splintered off and started a competitor. But when they were at OpenAI, they were, in fact, the very same people that orchestrated this big PR campaign around GPT-2, which was the early model that OpenAI developed one and a half generations before chat GPT. And at the time, OpenAI, because of the very same executives, said, we have developed a model that is way too dangerous to release, but we are going to announce the entire world that we have developed it as a safety measure so that people know that this kind of capability could be on the horizon.
5:36And we're going to start working with all these partners in academia and other research spaces to try and shore up and test this model before we actually roll it out. And this is literally what Anthropic is now doing once again with Claude Mythos. So alongside announcing that they had Claude Mythos, they also announced this new initiative called Project Glasswing, which is this collaboration with companies across the tech industry as well as financial companies. This includes AWS, Apple, Google, Microsoft, JPMorgan Chase, Linus Foundation, NVIDIA, so on and so forth. And they mentioned that Anthropic is going to give them this early preview of the model, allow them to use the model behind the scenes.
6:22And collectively, this consortium of companies is going to somehow shore up all of the critical software in the world before this model becomes publicly available. so it's it's hard at some point not to see these ai companies as the boy who cried wolf right every couple of weeks it's not just like that one way back and this time every couple of weeks there is something some headline where an ai executive says our model has just become conscious we should be terrified of that like every single time and a lot of the time the media just reports what they say completely without any kind of critical thinking around it but not today but not well what happened yeah setting setting aside maybe this one is they've built some kind of monster that that can bring down the world and launch all the nukes and whatever at some point people are going to stop believing them right we're past that point right like everyone's heard this before like oh no, please, somebody stop me from making this product that I've been working on for the past five years.
7:33It's going to kill us all. Oh God, I wish someone could tie my hands behind my back so I wouldn't go to work tomorrow. And in the meantime, they're preparing for an IPO. Just for people who might not know, an IPO, initial public offering, is when a company goes from being fully privately owned and private hands to launching on the stock market and allowing people to buy shares in the company. The price that something launches at in an IPO is very important for the value of their company. So they want hype as much as possible for an IPO. Yeah. So they're saying, you know, be afraid of us, be very afraid, but here's the kind of stock price we want to launch out later this year.
8:06Right. We're not necessarily saying that everything that Anthropic is saying is total BS, right? Like this is the problem. There's just no independent verification of the claims. So they could be true and they could be false. So we can't really make claims at this very moment with such limited information about whether or not there really is a step change in the coding capabilities of Claude Mythos that would cause massive security vulnerabilities. But what we are saying is that it is also important context to understand that this is also a PR game. Right. Anthropic could have totally, they could have developed Claude Mythos and they could have just quietly engaged in Project Glasswing, you know, behind the scenes, just giving their model to various companies for preview and just never told the world.
8:59And it's like, why are they in fact announcing it from the rooftops? Well, as Nikki said, they are preparing or eyeing an IPO later this year. And also they literally just had a huge face-off with the Department of War, which we covered in another episode as well, where the Department of War declared anthropic or tried to declare anthropic, a supply chain risk. Ultimately, that was dismissed by the courts. But Anthropic is sort of in a situation where they would do well for themselves if they positioned themselves as a central node within the tech industry and also the financial industry and all connected themselves with all these other companies, made themselves very, very important to all these companies as a kind of shield of protection from potentially other funny businesses that the U.S.
9:49government might try to do to them. I think it gets pretty annoying for people after a certain point. Like you don't hear like McDonald's coming out and being like, oh, like we've made a burger. It's too delicious. Everyone's going to get so fat. We cannot release this burger to the public. It's just a strange way for companies to talk about themselves. But it's because if you make, you know, the AI bomb that's going to destroy the world, it means you've got the best tech in the world. So even though like you're saying we should be terrified of you it's kind of great for anyone who like owns a part of your company it's something we've heard from every single one of the major ai companies since all of this started at the beginning with the launch of chat gpt and it was like the point of open ai in the very beginning right was like they were going to be the good guys they were worried that you know if the big tech companies make ai it's going to be too powerful and destroy everything So open AI, they were going to be the ethical ones, a research lab that was going to release AI in a way that was good for the public.
10:55So Google specifically wouldn't ruin the world. And then they've sort of shifted gears. Now they want to be the one who's releasing the AI to the public. And Anthropic is like biting at their heels, even though they were supposed to be even more concerned about safety. It's just like all this in one sense of big game. But then also this might be true. Right. We don't know. There are cybersecurity experts and hackers, white hat hackers and other kinds of experts have all been in the information sphere commenting on this news. And honestly, it's pretty split between people who think that it is a huge step change and people who are saying actually reading some of the reports that Anthropica has put out thus far.
11:41There's just a few holes in what's going on. And so some of the holes, I mean, first of all, as I mentioned, there's no independent benchmark. So a lot of cybersecurity folks have pointed out they could have, in fact, used some of the well-known tools for detecting exploits as a benchmark to compare whether or not Mythos has exceeded existing tools. But they didn't. So that calls into question, like, what is exactly going on here? They also mentioned, like, they found or Mythos found autonomously thousands of high severity vulnerabilities. But when you look at the fine print, what that basically means is Mythos graded its own homework and Mythos declared that it was high severity.
12:28and when they manually they got a bunch of human experts to manually verify over 150 roughly of those and they said in the report anthropic says in the report we cannot definitively say that these are high severity but among the small pool that the human experts verified the human experts largely agreed with mythos's own conclusion so it's sort of like this strange roundabout like anthropic is creating its own homework and also claude mythos is just creating its own homework it's like what is actually going on here um and then there's two other interesting points that people have raised one is what's actually the false positive rate because when you have a tool that's supposed to detect exploits it's kind of only useful if it detects them very quickly and cheaply but one of the biggest exploits that anthropic has been touting around in all of its blog post cost around$20 ,000 and a thousand runs of Claude Mythos to find.
13:33And so people are saying, like, are people going to be spending tens of thousands of dollars to use this tool? Like a criminal probably doesn't have that kind of budget. Like, although there are major cybercrime operations where, like, if you could hack, you know, one of the biggest companies in the world, it would absolutely be worth$20 ,000. And also if there's something that can find critical vulnerabilities in national infrastructure, there's obviously nation states that would be interested in. Yeah, right. Right, right. North Korea. Yeah. And then the last kind of skepticism that people are raising is that open source models are kind of already close to catching up.
14:14So when Anthropic announces that this is a new skill that only they have and they're going to keep really close to the chest before it gets unleashed onto the world, is that really true? And interestingly, when it came to GPT-2, that was actually the thing that led OpenAI to ultimately release GPT-2 anyway. Because a few months after they announced this big thing saying it's too dangerous, an open source project immediately replicated GPT-2 and the world didn't fall apart. So OpenAI just released the model. Arguably, the world did fall apart, but not for those reasons. Right. Yeah. I mean, the world did.
14:52I fell apart personally. So I think the big question for people, if you've heard about this, is like, should you be freaking out or not? Are you guys worried about this? I mean, I got I got to be honest. There's like a part of me that is a little bit worried. And this this goes to show how powerful these mythologies are, because on one hand, they've cried wolf so many times. And on the other hand, one day it could, in fact, be more legitimate, like they could make more legitimate claims. There could be a more legitimate step change. And so these models are computational technologies. Coding is a very computational task.
15:34Like this is one of the dimensions where I could see it adding up. And that's kind of why it's like, great, we should have had some kind of setup where we have independent verification of these claims, independent testing, so that we actually know what's going on rather than trying to read the tea leaves every time to figure out if this is another case of PR drama or something real. Here's the thing. I will believe that one of these companies genuinely thinks they've built something uncontrollably dangerous when they stop funding against and start funding for campaigns for independent regulation.
16:14Until that happens, I'm not buying it. I don't believe them. or if one of these guys cried if like they got out in front of a microphone and started crying then I'd be like wow they're not I don't know I wonder so stay tuned on this we're going to be following this story very closely but I think we can comfortably say that it is not panic in the street times quite yet at least not today at least not today
16:45Hi, everyone. It's Zara McDonald and Michelle Andrews here. Hi. That's Michelle Andrews. And that's Zara McDonald. We're from the Shameless Podcast, the pop culture podcast for smart people who love dumb stuff. Yeah, on Mondays we cover pop culture analysis, think Netflix's Lamar Odom documentary, the great unfollowing of pregnant women, and the tangled web of celebrity GoFundMes. On Thursdays, Zaz, what do we do? It's what we call the quick and dirty, So it's a recap of the biggest pop culture headlines that week. Whatever you need an explainer on, we have got you. And then on Fridays, we do Dumb Stuff Fridays.
17:17Yes, we're three times weekly. Three times weekly. Search for Shameless in your favorite podcast app now.
17:26Okay, you guys, I can't sleep. I'm tired. Every day is a struggle for me. To the point that I have, over the past few years, I'm not kidding. That is a real problem. I'm so sorry I'm laughing. It's not, yeah, it's actually not funny, Karen. No, but I think a lot of people feel this way. And for the past 10 years, there has been this huge discussion. I think maybe we could describe it as a public freakout over the question of blue light. Have you guys heard about this? that there's there's something going on with your screens yeah with blue light of the spectrum and it's ruining your sleep yeah yeah for sure yeah like i've done i've downloaded like all the filters and whatever everything on the screen to try and change my blue light into warm light yeah yeah you can get apps to sleep that remove the blue light part of the spectrum on your phone which is supposed to help you sleep right they're built into apple devices where like you can set it up a couple hours before bed, it'll your phone will like the screen will let go a little bit yellow, supposed to be removing more of the blue light.
18:38Here's the thing. This whole conversation is totally off base. It is built around a complete misunderstanding. There have been people on the internet that are lying to you about blue light and what it's doing to your sleep and how it is and isn't ruining your life, but there is truth and science at the base of this conversation. So I wanted to know what's going on here. Is blue light making a difference or not? So I decided to investigate. I did an experiment on myself with the advice of experts for it's been about a month now. And I wrote an article. You can read this on our website. And what I found is the life from your phone is not ruining your sleep.
19:28Are you saying that this is a hoax or are you saying that it's just a more nuanced than people usually understand it to be? It is more nuanced. That's what it really comes down to. But I also think that there's been willful misinterpretation of this and it all kind of starts with a study, one particular study 10 years ago that was oversold. So the study was released where they got two groups of people and they put them in the lab and half of the people, they had them read for a couple hours before bed on a book, like a paper book. And the other half, they had them read on iPads and the iPad group.
20:11They went to bed later. They had a harder time falling asleep. The quality of their sleep was worse. they felt more tired the next day and their bodies produced less melatonin which is like you know where all everybody started taking these supplements melatonin it's like the sleep hormone yeah it's the hormone that your body produces before you before you go to sleep it right initiates sleep in the in the brain yeah so in a laboratory setting blue light can ruin your sleep and our screens are bluer. And the reason for that is everything uses an LED, right? You've heard this, the light emitting diode.
20:48They're much more efficient. They're cheaper. The problem is they cannot produce white light. So the way that an LED, the way that your screen makes white light is they have a bunch of blue LEDs and they coat some of them with a yellow chemical and the yellow and the blue mix together and it fools your brain into seeing white. Huh, I didn't know that. Interesting, right? The problem here is there is a protein in your eyes called melanopsin that is light sensitive. And it is one of the main things that controls your sleep cycle. And it is more sensitive to blue light. If you expose it to red and green and blue light, the same intensities, the blue light will mess with the melanopsin more.
21:33the problem is is your phone is not bright enough to make a significant difference so what actually matters and i read a ton of studies here i called up a bunch of sleep experts and scientists who were doing the research that this is all based on and they said what actually matters is the total dose of light that you're getting throughout the day. But what really makes the difference is that you're getting more light in, you know, the first two thirds of the day than you get towards the end when you're trying to go to sleep. But your phone is not bright enough to make a difference. In these studies, they keep people like locked in a lab all day and expose them to a very low amount of light.
22:25And then at the end, when they make you look at your screen, the total amount of light you've gotten throughout the day is much lower. So the blue makes a much bigger difference and it messes with your sleep. But you don't live in a lab. You live in the real world. There's light everywhere. And these filters that you have for your screen, they're just not doing anything at all. There's been a lot of research on this. They don't help. So what you're saying is if you get plenty of light during the day and then at night you're staring at your phone it's not going to make a difference your phone is still really messing with your sleep yes but it's messing with your sleep for different reasons it's messing because you're engaging actively with content if you're doom scrolling that is putting your brain into a state of sometimes panic especially you know with news at the moment that is wreaking havoc with your sleep it's not the light it's not the light and that's what you know all these doctors who are who i was talking to were so worried about is they believe that everyone has been misled to think they can put on their blue light filters and then they can just keep looking at social media they'll be fine no the social media is the problem yeah it's the content it is still the best advice you can possibly give is um get like a normal alarm clock sleep with your phone charging in a different room But what's going on here?
23:46Because it's also true that over the past couple years, our sleep has gotten much worse. So there's something about modern life that has changed here. And to figure it out, I tried to revert back. And I have taken, I think, some of the most absurd and extreme measures I've ever gone through for an article. And it starts with this pair of special blue light blocking glasses that I got. Oh, wow. Looks pretty cool, right? So these are made quite a lot like Bono right now. So I do, yeah. We got similar shaped face, I think, too, maybe. Bono sleeps very well, I guess. That's what I've heard. For people who are listening on the podcast, Tom is wearing very, forgive me, unfashionable sunglasses.
24:34What are you talking about? They're so fashionable. Yeah. And the lenses are deep, deep orange. and you've maybe seen people wearing orange shaded sunglasses around this is the thing so you can buy blue light blocking glasses uh that are just like sunglasses with you know yellow tinted lindas or you can get a coating on your glasses right a lot of the times if you wear glasses yeah they're like do you want us to put this special blue light blocking coating you're throwing your money away that does not help i talked to the experts on this that's also a waste of money. I put these on now for my experiment three hours before bed for like almost a month now.
25:17Oh, my God. I covered my windows throughout my house with blackout curtains. Makes everything pitch black. I go out. I turn all my lights off one by one. And I light my apartment with candles. Modern. Well, yeah, exactly. It's pretty sexy, especially with the glasses, you know, like it's pretty spicy around here. Candles produce a very low amount of blue light. Incandescent bulbs like the old light bulbs that we used to have produce less blue light than LEDs. Candles produce almost zero. So the reason I'm doing this is what you really need is to get a low amount of light at the end of the day.
25:57You want a ton of light in the morning. It's almost like you're inoculating yourself against the blue light by just blasting yourself with as much light as you can get first thing that's so interesting what the doctors told me is like the researchers who study this stuff you want to if you really want to work on this get up in the morning and go outside the big thing that's changed in the past couple years is post-pandemic fewer people are leaving the house, right? It used to be you'd get out of bed, you would commute to an office. And because of like OSHA, like at least in the United States, we have like special regulations for workers.
26:38You have to keep offices lit very, very brightly, like much brighter than your house would be. So you're in in the you know, the old way of doing things pre pandemic, you get so much light throughout the day. Then you'd go home. There would be less. It would help your body go to sleep. Now, so many of us, myself included, roll out of bed, walk to their desk and get basically the same amount of light all day long. So you want to go outside in the morning, get a ton of light. Then there are also studies that show if you can get more light again around like after three o 'clock, like three or four o 'clock, that's really helpful.
27:16And then keep things as dim as you can in the evening. But when it comes to your phone, the amount of light that you're getting the amount of blue light 24 hours of light from your phone is worth about one minute outside in bright sunlight your phone is just not the thing that's making a difference all right what kind of advice can we give listeners in the uk where it was raining for the first 45 days of this year and you could go outside and really very much not get this i asked this question And they said even on an overcast day, being outside even on a cloudy day makes an enormous difference.
27:59Another piece of interesting advice that I got was what do you do throughout the day, right? You sit and get the light from the windows during the daytime. And then at night you turn on the lights. What I heard was actually do the opposite. Keep it as bright as you possibly can during the day. Turn all your lights on during the day. And then as it gets toward nighttime, turn the lights lower. It's better to just go outside, but if it's really overcast or it's raining, you can kind of fake it yourself by adjusting the lights in your house. So interesting. So after a month living like some kind of very weird monk with my special glasses and my candles, the quality of my sleep didn't improve that much.
28:41but I did start to feel that I was getting sleepier around the same time. And it was like, I was more driven. They call it your sleep drive, like your desire to sleep. It felt like my sleep drive increased a little bit. That's subjective. I can't, you know, tell you scientifically if that's true. Like, I want to stress, this is not science, right? Like this is worthless information, but this is my personal experience. I'm not going to keep wearing these glasses though. This is absurd. this is not a lifestyle choice that any normal person can make but going outside in the morning will make an enormous difference it will help your sleep and put down your phone doesn't matter if you if you got the filter on that's not helping you one of the things people love to do before bed as you were saying is read and a lot of people read on a kindle and if you have a kindle model 12 or older no you don't anymore because the company is removing its support from it you have to buy a new one because that device no longer works now this is this is something that is as an absolute bugbear of mine it's called planned obsolescence it is this idea that you don't really buy something anymore especially in the tech industry you essentially lease it until the tech industry decides that it's no longer going to be supported.
30:05And then you have to upgrade because you have no choice. Nikki, what do you mean that like my Kindle would stop working? It means I turn it on and there's just no books. What's happening is it's stopping being supported. So it'll still kind of drag on if you're very careful with it. Your existing library will still work. If you at some point perform a hard reset, a factory reset on it, it will stop working. anytime it develops a bug or something. There's no support for it anymore and you will no longer, crucially, be able to access the Kindle store. So you won't be able to get any new books for it.
Read the full transcript
30:40So you can drag on with it with the books that you already have. But essentially, this means that the people who use them actively will have to get a new one. And people have called this predatory capitalism. This happens quite a lot in the tech industry. It's not new. But because a Kindle is such a simple device And because people love their Kindle so much, it becomes a part of people's day. People are like, it's just showing text on a screen. People feel like there is no reason for this to have taken place except to force people to buy a new device. I don't think people are being unreasonable when they say that.
31:15It's hard to think other than wanting to make people upgrade, there would be any reason for not continuing support on these old devices. I would say in defense of the tech companies, there is, you know, like having worked at a tech company myself, like there is kind of capacity constraint in that at some point you just have to sunset, they call it, the support for old products because you kind of need to continue. like every time you add a new product, you need to provide support for it. And at some point, it just becomes too many things to juggle. And so you kind of just naturally let the other things that could be deprecated to kind of fall by the wayside.
32:04So I think there is, you know, resource constraints that the companies are handling that is also leading them to make these older products no longer usable. However, should they not have to tell you how long this thing that you bought is going to last? Because they don't say, by the way, be careful if you're going to buy one of our products because it's just going to stop working. Even though it should work, even all the electronics are working fine, even though you can read your book clear as day, we are going to choose that it'll stop working. There's actually been some movement towards requiring companies to tell you how long they plan to support this product.
32:47Because as a consumer, you have no idea, right? You're like entering into this agreement where like you have absolutely no power and you don't know what the future is going to hold here. Probably people weren't thinking when they bought their Kindles. Well, someday it'll just stop working for no reason, not because it's broken. And you get this in other industries or in other parts of the consumer world as well. Cars is where this has become a real hot button issue. Renault recently announced that it would stop supporting a model called the Zoe. And this is frustrating for people because it used to be that you bought a car, an engine, had four wheels, has a steering wheel.
33:27If it breaks, you can take it to a mechanic and get a new cylinder head or a new brakes or something like that. What's really frustrating people is there is no dealership, there is no mechanic you can go to to get a software update for your car that is no longer supported with its software. Another kind of, it's not really a counter example, but something else in this space happened in the past week or so as well, which is that Apple quite unusually rolled out a software update for older phones that it had no longer been rolling out updates for. And that was because they found a security vulnerability that was so gaping that they felt like they had to roll out this patch for even their older devices.
34:12And it's partly because things, you know, if you have a smart fridge, you have to be able to roll out patches for it because a security vulnerability will come out. Like with the car thing, if you have a smart car, if it needs software updates, then people can find hacks for it. And you have to roll out updates to prevent those. And if you no longer have the workforce, if you no longer have people who are able to keep programming those patches, that's why in some ways you got this planned obsolescence. It's not always because they're trying to squeeze you into buying something Apple is often one of the companies that's like at the center of this conversation.
34:48Like people might remember that like about 10 years ago, there was this huge controversy. They called it battery gate where it came out that Apple was intentionally slowing down older iPhones. You remember this? So they got sued and they settled. They had to pay a bunch of money out to people because they were, in fact, slowing their phones down on purpose. What Apple argued is that what they were doing was as the battery aged, they were slowing the phones down so the battery would last for longer. So it didn't take up as much processing power as you could keep using your phone. So maybe this is the opposite of planned obsolescence.
35:28But again, the argument here is, should you be told? Were there any other motivations for Apple doing this? Apple, actually, there's this whole thing people have heard about maybe called the right to repair movement. It's exactly what it sounds like is that you should have the right to repair your products. If you've ever tried, sometimes opening up a device and trying to fix it yourself will like void your warranty, just attempting to fix something that might be broken. And there's been all this effort towards passing laws that like codify that, like give you the right to repair your devices.
36:00For the longest time, Apple was one of the loudest and most aggressive lobbyists trying to stop this from happening. But it's starting to seem as though maybe they're losing the battle. Yeah, there was new legislation in the EU passed in 2023 that's starting from the beginning of next year. all devices have to give you you have a right to be able to replace the battery in your device which is not something that existed in in law before um i think that's a huge move towards the right to repair every phone sold in the eu um you have to be able to take it to a shop yourself and repair the battery yourself if you have the the technical skill rather than being locked into these companies where the only people who could access the inside of your phone was, say, Apple itself.
36:52And legislators in all 50 states have introduced bills trying to codify your right to repair, although it's slow movement so far. But there has been a ton of progress. Yeah, I was really surprised two years ago when I learned that Apple has like very, very detailed instructions for how to actually repair all of your devices by yourself. And the reason why I learned this is because I spilled just a tiny bit of water on my current MacBook Air and it just totally shut down. And I brought it to the Apple store and I was like, can you fix this? And they were like, absolutely not. You just have to buy a new one.
37:36And even if we could, it would probably cost almost as much as a new one. So whatever, we're not even going to try. and I was so pissed that I started searching like how do I open up my MacBook Air how do I like are there any ways to repair and then I stumbled upon the fact that that the Apple does have this extremely comprehensive manual and so I just went home I bought like a little toolkit and I started following the manual step by step and opening up all the different parts of my computer and I found that the tiny drop of water just created a little bit of rust on one part. So I ordered that part on Amazon for 10 bucks.
38:17And when I replaced it, my Mac perfectly started functioning again. And it was honestly the proudest moment. Wow. So if one of your devices has a problem, get in touch with Karen. Karen will fix it. She will come to your house. I will fix it. She will fix it. I have a genius bar. Uh-huh. Yeah, well, for the longest time, Apple refused to let anyone or at least let consumers get a hold of replacement parts. Yeah. In fact, Apple just put out this new laptop, right? The MacBook Neo. It costs like 500 bucks or something. It's pretty cheap. And they have already released a kit to repair it yourself, which should be celebrated.
38:55This is a good move on Apple's parts for consumers. But they did not go willingly here, did they, right? Like, Nikki, do I have this right? this is because of laws that are forcing them to offer this sort of thing to people? Yeah, there's another directive in the EU that mandates the right to independent, because there's also the independent repair industry. There's your kind of local computer shop. That's a whole industry that these companies were trying to push out. that is now mandated by an EU director from this July that spare parts have to be available and that you have to have the right to go to a repair shop or, as Karen did, repair it yourself.
39:40Just do it. I mean, I'm gov-smacked by that. That's amazing. That's so impressive. I know. My husband didn't believe that I would be able to do it. He was like, you're just going to ruin the device. Just bring it to the Apple store and extract all the information before it's lost forever. and I was like no yeah digital devices are so intimidating right it's like I got a computer in there you know like it's going to be hard to a lot of the time it's actually easier to fix it than you think like way easier way easier there's this great website called iFixit that has like they'll sell you parts they have tons of instructions and videos or you could just look this up yourself a lot of the time your stuff is way easier to fix than it might seem like it might take an hour, you know, you might have to put a little time into it, but you don't always have to spend a thousand dollars on a new iPhone.
40:30And it's kind of fun and it's going to give you a massive dopamine hit that's way better than social media. One of the things that's giving me a lot of hope with this is that it's an example of successful consumer power. People, consumers did not like this. A campaign was put together. Regulations came out of that campaign. There is still power that the consumer can have to make their views known. And I think that is a hopeful thing as we stare down a future where in some ways we only lease products rather than buy them. Yeah, and also worth noting, it's not like the rosiest thing in the world, like the tech industry, and it's not just the tech industry, the car industry.
41:11This is a really big thing with tractors, with farmers like John Deere really tries to prevent farmers from fixing their tractors. the world of business is fighting tooth and nail to stop this so that people have to buy more and more products not just bad for you the consumer also bad for the environment worth saying that all this stuff is getting thrown away but it does feel as though maybe the like scales of power are like tipping just a little bit but the battle is not over it is not time to not be upset about this anymore. It is still an ongoing and really important issue. The interface is not a show with built-in obsolescence unless Tom continues not to sleep.
41:51The BBC has promised that they're going to keep my security updates going for at least a little while longer. There's a sleep patch coming, Tom, that will just turn your eyes orange. I will do that.
42:12Join us next week. If you're in the UK, listen on BBC Sounds. If you're outside the UK, you can listen wherever you get your podcasts or search for The Interface podcast on YouTube. If you want to get in touch with us, you can email us at theinterface at bbc.com. You can also WhatsApp us on plus four four triple three two zero seven twenty four seventy two. Or you can find us on social media links in the show notes.
42:43Hi, everyone. It's Zara McDonald and Michelle Andrews here. Hi. That's Michelle Andrews. And that's Zara McDonald. We're from the Shameless Podcast, the pop culture podcast for smart people who love dumb stuff. Yeah, on Mondays, we cover pop culture analysis, think Netflix's Lamar Odom documentary, the great unfollowing of pregnant women and the tangled web of celebrity GoFundMes. On Thursdays, Zaz, what do we do? It's what we call the quick and dirty. So it's a recap of the biggest pop culture headlines that week. Whatever you need an explainer on, we have got you. And then on Fridays, we do Dumb Stuff Fridays.
43:15Yes, we're three times weekly. Three times weekly. Search for Shameless in your favourite podcast app now.
From the publisher
Claude Mythos: is this a real risk or the AI industry’s latest fear campaign?
Anthropic’s unreleased model, Claude Mythos, is being talked about in the headlines as the next genuinely dangerous leap in AI - powerful enough, the company says, that it can’t be safely released to the public. But we at The Interface think we should take this self created panic with big serving of caution. The AI industry has learned that “too dangerous” can be a safety claim but also a major a publicity strategy: warn loudly, drip‑feed details, then proceed anyway. Until we know more about what Mythos can actually do, and how those claims are being independently verified, aren't we just in familiar territory: another episode of a self-publicising sector acting like the boy who cried wolf?
Also this week: we take on one of the most repeated bits of modern wellbeing advice, the idea that your phone’s blue light is wrecking your sleep. The evidence is messier than the panic, and the bigger culprit may be the lighting habits of modern life, and what we’re doing on our phones, rather than the colour of the glow itself. And, Amazon is ending support for older Kindle models, a move that leaves some owners unable to download new books and raises awkward questions about built in obsolescence and what “ownership” means when your device still works but the platform decides it’s done.
The Interface is your weekly guide to the tech rewiring your week and our world. Hosted by journalists Thomas Germain, Karen Hao, and Nicky Woolf, each episode unpacks, week by week, how technology is shaping all our futures. No guests. No jargon. Just three sharp voices debating the stories that matter — whether they shook a government, broke the internet, or quietly tipped the balance of power.
New episodes every Thursday on BBC Sounds in the UK. Outside the UK, find us on BBC.com or wherever you get your podcasts, or watch the video version on YouTube (search “The Interface podcast”).
To get in touch with the team: theinterface@bbc.com
The Interface is a BBC Studios production. Producer: Natalia Rodriguez Ford Executive Editor: Philip Sellars




