In short
Feedback Friday episode advice and listener stories, plus discussion of automation/AI usefulness and a misdirected explicit text; includes a construction workplace conflict and a neighbor assault case.
Guests
No named podcast guests appear in the Feedback Friday segments. The episode mentions Joanna Stern (author of I Am Not a Robot) as a prior “long form” interview in the show’s weekly lineup.
Guest background (Joanna Stern)
Tech journalist/author who used AI and automation for a year (AI lawnmowers, AI therapists, AI boyfriend) and explores what’s useful vs. what people actually want.
Key claims
- A 71-year-old married brother accidentally sent his sister an X-rated text meant for a man; advice centers on opening dialogue with the brother first and avoiding outing him prematurely.
- A project coordinator clashes with foreman Steve, described as absentee, inexperienced, and undermining; advice is to address collaboration directly, then escalate to boss John using “business risks” (morale, deadlines, client quality, turnover).
- A woman (Jess) reports being assaulted in an elevator by an older neighbor (Linda) and Linda’s group; advice emphasizes calling 911 for emergencies and pursuing legal/management action.
Notable examples
“Undo Send”/messaging mishap; “oil and water” workplace dynamics; elevator attack after garden-flower dispute.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOCultural Reflection and Travel
0:02 to 1:00
Jordan reflects on his cultural growth and experiences with food and travel.
“Running a small business means every hire matters.”
Cultural Reflection and Travel
2:05 to 6:16
Jordan reflects on his cultural growth and experiences with food and travel.
“we had Joanna Stern, author of I Am Not a Robot.”
Listener Feedback: A Brother's Secret
6:16 to 14:01
The hosts discuss a listener's dilemma regarding her brother's unexpected text.
“They're at their best over shared meals.”
Navigating Familial Secrets
14:01 to 18:48
Explore the complexities of discussing family secrets and the emotional burden they carry.
“I think she just has to open a dialogue with him and see where it goes, because it could go well, and then this could get resolved.”
Navigating Familial Secrets
18:49 to 18:59
Explore the complexities of discussing family secrets and the emotional burden they carry.
“your 71-year-old brother picked up on Grindr?”
Navigating Familial Secrets
20:03 to 21:11
Explore the complexities of discussing family secrets and the emotional burden they carry.
“This episode is also sponsored in part by BetterHelp.”
Workplace Conflict Resolution
21:15 to 28:00
Gain insight into managing workplace conflicts, especially with difficult colleagues.
“Please consider supporting those who support the show.”
Addressing Workplace Conflicts
28:00 to 31:01
Learn how to frame workplace issues as business risks to facilitate change.
“But if you say, this person is putting the business at risk, and I feel like we gave this advice recently based on some HR stuff, Gabe.”
The Dilemma of Leaving a Job
31:01 to 34:25
Explore the complexities of deciding whether to stay or leave a difficult job situation.
“And even if he doesn't succeed with this whole Steve situation, I think he's still going to build some really good muscles along the way.”
The Dilemma of Leaving a Job
34:51 to 36:01
Explore the complexities of deciding whether to stay or leave a difficult job situation.
“I actually get flavor fatigue really fast.”
Show all 20 chapters
The Dilemma of Leaving a Job
37:07 to 37:33
Explore the complexities of deciding whether to stay or leave a difficult job situation.
“Cut your wireless bill to$15 a month at mintmobile.com slash jhs.”
Retirement Community Assault
37:36 to 42:00
Understand the alarming circumstances of an assault in a retirement community.
“It is a bite-sized gem from a past episode from us to you, delivered to your inbox most Wednesdays.”
Conflict in the Retirement Community
42:00 to 43:15
Discussion about Jess's conflict with Linda and the dynamics in the retirement community.
“Being rude to her, being mean, intimidating with her group of cronies, that kind of stuff.”
Legal Options for Jess
43:15 to 45:18
Exploring legal avenues Jess can pursue to address her situation.
“He wrote that sign off and it made me laugh, so I just kept it.”
Management Accountability
45:18 to 47:56
Analyzing the responsibilities of the retirement community's management regarding tenant behavior.
“But also because she's going to want that paper trail.”
Evaluating Jess's Living Situation
47:56 to 49:40
Weighing the pros and cons of Jess fighting her neighbor versus moving away.
“So it's hard for us to say whether it's worth it for Jess to fight the good fight or cut her losses and find a new place to live.”
Recommendation of the Week
51:04 to 52:20
Sharing a listener's handcrafted cutting boards as a unique recommendation.
“It is that important that you support those who support the show.”
Coping with Family Struggles and Animal Welfare
52:20 to 56:00
Exploring a listener's emotional struggles with family issues and animal rights.
“Dear Jordan and Gabe, I'm in my early 40s and live in the UK.”
Understanding Emotional Responses to Suffering
56:00 to 1:03:18
Explore the complex emotional reactions to animal suffering and family issues.
“And then a little while later, I'm scrolling Instagram.”
Coping with Distance and Emotional Weight
1:03:18 to 1:06:12
Learn about the impact of distance and emotional weight on personal feelings.
“You know, Gabriel, it reminds me, there are some sort of, there's an element of homesickness that people get too that compounds, it's like a multiplier effect.”
Transcript
Automatic transcript. May contain errors.0:00This episode is sponsored in part by LinkedIn. Running a small business means every hire matters. A bad hire can cost you time, money, and momentum. A good hire that can help you grow your business. This gives me flashbacks to a nightmare hire in my previous company that really stunted the business. And even talking about it now makes my blood pressure go up. But the right hire is the exact opposite. Somebody who takes ownership, solves problems, and helps the business grow faster. And when you're small, that kind of impact is massive. But finding great talent isn't easy, especially when you don't have the time or resources to sift through piles of resumes to find the right fit.
0:30That's why LinkedIn built Hiring Pro, your new hiring partner that screens candidates for you. So instead of sorting through applications, you spend your time talking to candidates who are actually a good fit. With Hiring Pro, you can hire with confidence knowing you're getting the best talent for your business. In fact, those hiring with LinkedIn are 24 % less likely to need to reopen a role within 12 months compared to the leading competitor. Join the 2.7 million small businesses using LinkedIn to hire. Get started by posting your job for free at linkedin.com slash harbinger. Terms and conditions apply.
1:00Say big on your next project at Menards. Check out our huge selection of Richmond water heaters. Whether it's electric or gas, tank or tankless, Menards has what you need in stock. Ensure that you have hot water for when you need it most with a new Richmond water heater from Menards. Plus, check out our weekly flyer on Menards.com for all the great deals happening now. Save big money at the Nards.
1:56more critical thinker. During the week, we have long form conversations with a variety of amazing folks, money laundering experts, gold smugglers, astronauts, investigative journalists. This week, we had Joanna Stern, author of I Am Not a Robot. Joanna used AI and automation for everything in her life for a year. AI lawnmowers, AI therapists, an AI boyfriend, even though she's married, whatever, don't ask too many questions and more. A fun dive into what is useful, the future of robotics and why having everything automated might not actually be what most of us really want. We also had a skeptical Sunday last Sunday on alcohol.
2:26On Fridays, though, we share stories, take listener letters, offer advice, and compare Gabe and I to various obscure caffeinated beverages. Gabe, as you know, I am leaving for China tomorrow. Yes. I cannot wait to record Feedback Friday while you're there. That should be cool. I think it'll be kind of fun. I'm bringing a mic with me because I don't want to have to find a recording studio in random cities in China. So I was packing. Actually, that's a lie. I still have to pack. But whatever. I was getting ready and practicing Chinese with the kids this week. and all of a sudden I remembered something that I'd completely forgotten about, which is when I was 17, I went to Canada and while I was there, I met some Indian women at this bar and this is gonna show you how sheltered and unaware I was living in Michigan up to that point.
3:06I asked, I was like, so are you guys mixed? Because I thought they were half black because I'd never, I've realized now, I'd never met an Indian person before. Isn't that funny? Wow, that's so funny. Yeah, like I just couldn't compute. I saw light brown skin and I was like, oh, they must be mixed race. It's not like, oh, there must be from a totally different part of the world where I haven't actually seen people yet. And now look at you. You're speaking Mandarin with your kids. You're spending a month in China. Wild. It is honestly wild because I never in a million years would have pictured this when I was a kid.
3:36I mean, growing up in Michigan, you pretty much think about your state and not very far outside it. So I told that to Jen and she's like, yeah, I guess you've come a long way in being cultured. And then she started now she points out all the food that I eat. And she's like, would you have eaten this when you were 20? and the answer is always no. It's like a snail or a sea cucumber or something that I didn't know was edible until 10 years ago or five years ago and it's spicy, so strange. It's so funny. So she's like, when I met you, you thought all ramen was instant noodles because that's what I thought.
4:07I thought ramen was that instant noodle brick that you threw in the pot when your mom was like, I'm gonna be late from work and you're like, oh God, not again. And so I thought that was what ramen was and I remember when my brother-in-law and her were like, let's go eat ramen. I was like, you guys are so crazy. Why would you go to a restaurant and order that food? That's the dumbest thing I've ever heard in my life. Now, the other day I was eating something called a thousand year old eggs. Do you know what these are? Are these the black eggs that you can find? They're black eggs that are partially clear.
4:32And the inside is like a dark, weird, greenish yolk that looks like. Are they actually a thousand years old? No, of course not. No, they're just, I don't know the traditional way you make them. I have a feeling you put them in vinegar and some sort of other stuff in a pot. And then you bury the pot in the backyard. Now, obviously, they just take eggs and put some sort of chemical thing around them and make them in a factory, I assume. But yeah, I'm eating thousand-year-old eggs. I eat wood ear mushrooms, which is kind of what it sounds like. It's a little mushroom that grows on the side of a tree and looks like an ear.
5:01And speaking and reading Mandarin, so weird. So she pointed all that out, and I was like, yeah, I don't even recognize myself anymore. You finally broke out of the cup-o'-noodles verse. Congratulations. That's quite a character arc on your part. It is, food-wise, yeah. It's amazing what travel will do to you. I just thought that was so funny and weird. My parents are still kind of like that, right? They're like, we're easy. We eat anything. And we're like, here's some Thai food. And they're like, what the heck is this? Noodles that aren't spaghetti? I don't know about that. You know, it's just totally outside their wheelhouse is what they recognize as food.
5:30Back then, I literally didn't know about the most populated country on Earth. So, I mean, well, second most populated country on Earth at the time, I guess. To be fair. Crazy how much you can expand in a couple of decades or even a few short years if you're really focused on it. So, yeah, I'm stoked about China. I am a little anxious about leaving my house for a month, though, you know, after the break-in we had last year, I was like, oh, no. But I did Airbnb one of the bedrooms to two Navy SEALs that are, you know, armed, I assume, and probably fairly large. Scary, and they have a bloodlust. So they'll be hanging out at the house.
6:05Do you want to say it louder for all the burglars who are listening to the show? That's right, yes. And they're going to get along great with my parents who are actually going to be living here, too. Bev, Don, and the two Navy SEALs. That's right. Best show ever. They're at their best over shared meals. Maybe they'll go for a waddle down the block with my dad. Just no Thai food, huh? No Thai food. No way. All right. We got fun ones. We got doozies. What's the first thing out of the mailbag? Hi, Jordan and Gabe. My 71-year-old married brother has always complained about the cold weather, but his wife won't travel.
6:35So this last year, he left alone for nine months and stayed in the Southwest while exploring the area. He and his wife haven't seemed very close for quite a while, and my sister and I kept wondering if this was the end of their marriage. Dang, that's a bold move. Hey, it's a little bit cold. I'm sort of sick of it. I'm going to hang out with some cacti. See you in the next election cycle. Bro's going to cite irreconcilable temperature differences on their divorce petition. Yeah, literally. She wouldn't sign up for Delta Sky Miles, so here we are. Right after he came home, we made plans to visit him.
7:06I sent my brother a text stating how I was anxious to see him again. The response was quite shocking and confusing. It was X-rated and clearly meant for a man. Whoa. Daddy, chill. A few minutes later, he sent me another message asking me to ignore the last text. How did that play out? Hey, I'm looking forward to seeing you on Thursday. Bend that tight ass over, cowboy. Oh, you know what? Disregard. Thursday, that Thursday is great. Thursday is perfect. He must have been mortified. Oh, poor guy. I guess he hasn't learned about Undo Send, huh? No. And also, you have to do that within like two minutes.
7:49Plus, maybe one of them's an Android user. I don't know. But they have Undo Send too, don't they? I think both parties need to have RCS enabled. I don't know. Someone else will email us and correct us there, but something like that. Rich communication services, which I still don't fully understand. Yeah, I don't know. The only thing rich about this text was the tasty smut he was sending to a guy. he met at the Flaming Saddle in Scottsdale. I guess we know what he's getting up to out there in the Southwest now. He's definitely exploring the area. Oh yeah, but we already said he was getting to know the local cacti, so there you go.
8:22So she goes on, meanwhile, he's planning to head off on another trip only two months after he arrived home. His wife is still working and I'm pretty sure she's paying for some of his travel and covering his health insurance. She isn't sure she can afford to retire. Oh, interesting. I don't care what lifestyle he chooses, but I am disappointed in how he's treating his wife. And now I'm stuck with the secret and dread getting together with my sister, brother, or sister-in-law. Should I just pretend I never received that text and move on? Should I speak to him about it? Maybe my sister-in-law knows, but they decided not to get divorced?
8:59Should I tell my sister? Signed, full of suspicion and wondering if I have permission to share a major admission after receiving this explicit transmission. Oh, man, what a zany miscommunication this is. Well, let me start by saying I'm sorry that your brother accidentally sent you this text. I'm sorry for the stressful position it's put you in. You're sitting on some crucial information that other people you care about don't have, and that is an awful feeling. And if you're spitting out about it, I'm sure your brother is spitting out even more. This is his life, and if you were to go and tell his wife before he does, I assume that's going to be very messy for him potentially quite disastrous, actually, because if you're married to a gay guy, maybe you suspect they're gay.
9:39I don't know. That's actually what confuses me about all this. You think he would go to his sister like, yeah, so I assume you saw the text. I'm really sorry about that. I got to ask you to keep that between us for now. Like I haven't told her yet. Right. Instead, he's just praying she'll play along like she didn't just see that or she'll believe that there's some other reasonable explanation for that. I don't know. He just happened to copy paste an excerpt from heated rivalry into their chat. Yeah, happens to straight guys all the time. Everyone knows that. So yeah, I'm sorry about that. I understand why it's stressing you out.
10:10I don't want to ask what heated rivalry is. I'm just going to let it sit. I love it. You don't know what heated rivalry is. No, it sounds like something I don't want you to explain on the show. I'm not sure. I'll let you Google it later. Brokeback Mountain sequel. I mean, it's basically the Brokeback Mountain for this generation. I see. But the funny thing about it is that three quarters of the audience is women, but it's about two gay guys who play hockey. Huge hit, dude. Yeah, wow, okay. You should know about this. Well, I do now. I tried to watch it. I have thoughts. I do now. So at the same time, this is his life, right?
10:42It's his personal life. He's obviously in the process of figuring out some big things, his marriage, his orientation, how to share all that with his family. 71, so I have a little bit of, can't be easy. Even though these trips away are potentially, they're a little sus and might possibly be taking advantage of his wife to some degree emotionally, financially. I also think he deserves privacy to work this out in his own way. We also don't know what his wife knows or doesn't know. They might have already discussed it. Who knows? It could be, what is it called? A lavender marriage? That's where a gay person marries a straight person.
11:13Like both people know, right? Yeah, so it's a marriage of convenience basically and they're free to do what they want but they do that so that people aren't like, hey, why aren't you married? You're a 46-year-old man. What's the deal? Or you're a 46-year-old woman. What's the deal? it's like, oh, I'm married to this guy, and we just couldn't conceive, and meanwhile, one or both of them are gay, and it's just sort of, that's the big secret. But if she doesn't know her husband's gay, and our friend goes and tells her, I mean, I guess that might ultimately be kind to her, but how is that going to play out?
11:41Also messy, because sister-in-law might ultimately be like, oh my god, thank you for telling me, although I assume it'll be quite a shock, but I'm guessing brother's not going to be too happy about that. It's an interesting question whom she should have loyalty to in this situation. I know. I mean, you could argue it's to her brother over her sister-in-law because their blood, or you could argue it's to the sister-in-law because she might be in the dark and that's really unfair. Or you could argue it's to neither of them. It's just none of her business. Which is why I'm feeling like there's a middle way here.
12:10Rather than just pretend you never saw the text or confront your brother directly, what if you went to him like, hey, I can see that you're going through a major transition right now. You went to the Southwest alone this year. You're planning to go on another big trip alone. I'm not trying to be all up in your business, but I get the sense that you and Anne are on different paths. You seem to have separate lives in a lot of ways, and I just want to check in and see how you guys are doing. And if you want to talk about anything openly, confidentially, I'm here for that. Nice. Just open the door.
12:38Just open the door. If he steps through it, then you can listen and talk and share thoughts because maybe he's like, how do I bring up this text? I mean, do I just ignore it? And maybe he's losing sleep over that, so this could help with that. And when the time is right, you could tell him that you did, in fact, see that text and it's okay and you love and accept him no matter what but like does his wife know and if she does great that resolves your problem it's none of your business and you can move on with your life and if she doesn't that's another conversation which is are you gonna tell her and when are you gonna tell her do you need help planning for that conversation and I don't mean you I mean your brother right just to be clear and you could say something like and you know sorry to make this about me but this puts me in a tough spot because I also care about Ann and I'm not sure it's fair for her to be married to somebody living a secret life.
13:23And I feel like I'm keeping something really important from her and that's not comfortable for me. But I wouldn't necessarily jump straight to that as tempting as it is. I would really try to engage your brother first and show him that he's safe to talk to you and gather some more information. That'll tell you a lot and then decide what to do about the text. Gabriel, I don't know. Would you have a different opinion? First of all, what do you think of that? And two, would you have a different opinion if this was like a 30 year old guy who was married to a woman instead of a 71 one-year-old man who's married to a woman.
13:50I'm not sure it would change much for me, although I think the fact that he's 71 actually does probably say something about where he is in his life and where he is with his orientation, which is interesting. I like your approach a lot. I think that's more or less what I would do. I think she just has to open a dialogue with him and see where it goes, because it could go well, and then this could get resolved. The thing is, though, if her brother doesn't want to talk to her about any of this, or if he's like, I have no plan to tell her, maybe I never will, then what does she do? Oof, yeah, right.
14:16Is she supposed to just sit on this secret forever? I honestly do not know. But like you said, as hard as this is for her, it's tough. I don't know what is and isn't her business, but you could argue that this is just not her business. Agree, I know. But then she can't unsee what she saw. He accidentally kind of made it her business when he sent that text propositioning somebody or whatever it was. So she might have to compartmentalize this fact, knowing that this is ultimately between her brother and his wife, as hard as it is. She might. I suppose it depends on her relationship with the sister-in-law.
14:47Are they super tight? Good point. Do they have a deep friendship apart from her brother? And if so, that kind of changes things too, I think. Actually, I'm glad you brought that up because that's another thing she could do. She could go to Anne and ask her how she's doing with all of this change. And if she has some confidence that Anne would be honest with her, then she'll probably be able to tell if her sister-in-law knows about her husband. Kind of like, hey, you know, he's gone so much. What is he doing? And if she's like, oh, I assume he's banging dudes because he's gay. then you're like oh yeah that makes sense you know but if she's like oh you know he collects rocks and he spends a lot of time alone and he plays bridge it's like is that all he's doing you think he's always wanted to do road trips he loves the winnebago right then she's probably in the dark yeah it's like does he go with any friends like any other guys you know you could sort of like he facetimes me alone from the back of the rv all the time uh anyway i don't know if that means she should tell her if she doesn't already know.
15:42But if she does know and tells her, then you can at least chill. You can relax. She can also remind her brother if they get to this point in their chats. Hey, I just want to remind you that I am still keeping the secret and it's really tough. And I would just want to go on record as saying that the right thing to do is to tell your wife. I think that's probably the right policy. She could encourage him without outing him. I can also imagine some people going, it's not her place to tell her brother how and when to come out of the closet ever. Yeah, I hear that. I'm not saying she has to make him, but she can remind him that this is affecting her too because of his mistake and that she's there to support him in acknowledging the truth when he's ready.
16:16And then, yeah, it's up to him to decide what to do with that. I think that's fair. But one thing he might decide to do with that is absolutely nothing. Right. And then you're going to have to decide how to work with that. About telling your sister, I don't know. I'm torn about that. I am too. I don't know. Do you need to add more people to the mix? Again, it's not really your secret to share. If this is just about, you know, gossiping, Basically, I would say hold off and make sure that there's a good reason to talk to your sister about this. On the other hand, if you and your sister are super close and you trust her and you really need another family member to talk to and advise you, I don't know, is that fair game?
16:50My fear about this is that you're just going to put your sister in the stressful position that you're in and then she's going to feel guilty about keeping it from Anne as well. And so how is that fair? Yeah, well, misery loves company. But you know, Gabe, the more we talk about this, the more I'm realizing it's kind of messed up for their brother to just pretend this text never happened. He's avoiding this conversation and implicitly asking our friend to participate in this charade because he's ashamed. Which, to be fair, like we keep saying, I do kind of feel for the guy. He wouldn't be doing this if he weren't freaking out.
17:20I agree. I do, too. The guy's 71 years old. He's either been in the closet for a long time or he's just recently gotten in touch with his orientation. I don't really know how that works. But either way, that must speak to how hard it is for him to own this part of his identity. So I really do have empathy for him. It cannot be easy. But he made a mistake and he sent his sister that message. And for him not to recognize that that puts her in a really tough spot is also unfair. So whether he realizes it or not, he's essentially saying that his freedom and privacy are more important than her peace and relationship with his wife.
17:52Damn, that's a good summary. Making some good points. Yeah. Again, I understand why he's doing that. And I also think it's messed up. And I think that might be something that she shares with him at some point soon. There's also a part of me that wonders if this was truly an accident, but I would only be speculating. I mean, I don't know. I don't know if I'd do it with a triple X text to my sister, you know? Impossible to know. Sometimes mistakes are just mistakes, but sometimes they're more than that. You know, did he want to come out? I guess it's possible. The unconscious is a funny thing. You know, like maybe when you're drunk, you do something that you would never do when you're sober.
18:28The unconscious can kind of out you sometimes. I guess we'll never know for sure. What I do know is it's time for you and your brother to talk and see where that goes. You might find the answers and even relief that you're looking for soon enough, but I'm sorry that things played out this way. I hope you can be free of this soon, and I hope your brother finds the courage to be himself and communicate openly as soon as possible. Good luck. You know what makes a great Christmas gift for the boy toy your 71-year-old brother picked up on Grindr? One of the fabulous products and services that support this show.
18:56We'll be right back. This episode is sponsored in part by Concierge MD. I've gotten way more interested in preventative health as I've gotten older because, look, I don't want to wait until something is seriously wrong before paying attention to it. Most health care is basically built around fixing problems after the fact. Concierge MD is one of the few services I've used that actually focuses on optimization before things go sideways. What sold me is how thorough they are. Most doctors run the same standard labs. They give you seven rushed minutes on the phone if you're lucky, send you on your way with, everything looks normal.
19:27Meanwhile, you're exhausted. Your recovery sucks. Your sleep is inconsistent. Your focus is all over the place. With Concierge MD, they actually take the time to look deeper. Hormones, recovery, longevity, sleep, energy, the stuff that directly impacts how you perform every day. And it's real physician-led care, not some sketchy wellness trend or an AI app pretending to be your doctor. I also love the convenience. They work around your schedule. Everything's connected under one roof. I feel more on top of my game since working with them. More energy, better focus, sleeping better. And for me, that translates directly into work.
19:57family life, everything. Check them out. Go to conciergemd.com slash Jordan and use code Jordan. This episode is also sponsored in part by BetterHelp. We have come a long way when it comes to talking about mental health. People are more willing to discuss stress, burnout, anxiety, and the challenges that they're dealing with. But what's interesting is that even though we talk about it more, actually reaching out for support can still feel like a hurdle. BetterHelp recently released its 2026 state of stigma report, and the findings really stood out. 2 ,000 Americans surveyed revealed that 85 % believe getting support is wise, yet 74 % say that society discourages people from doing so.
20:32One of the ways we can change that is by treating mental health support the same way we treat any other kind of support. If a friend was struggling, would you encourage them to talk to somebody? I know many of us would. BetterHelp connects people with licensed therapists based on their needs and preferences through a brief questionnaire. And I mean brief, it takes like a few minutes at most. There's over 30 ,000 therapists on the platform and have helped over 6 million people globally. Live sessions have an average rating of 4.9 out of 5 based on more than 1.7 million client reviews. And if your first match isn't the right fit, switch anytime.
21:01Don't let stigma stand in the way of support. Start therapy with BetterHelp. Sign up and get 10 % off at BetterHelp.com slash Jordan. That's BetterHelp.com slash Jordan. Thank you so much for listening. Your support of our sponsors does keep us going. All the deals and discounts are searchable and clickable right on the website at JordanHarbinger.com slash deals. Please consider supporting those who support the show. Now, back to Feedback Friday. Okay, next up. Hi, Jordan and Gabe. I work at a design and build construction company in the same town where I've lived for the last 20 plus years. I had my own construction company until three years ago when I got divorced and had some shoulder issues that prohibited me from swinging the hammer.
21:42Why does that sound like a euphemism after that previous question? I'm 80 % sure that's a line from Heated Rivalry, but don't quote me. I contacted an old colleague who had recently purchased this construction company, and he hired me as a project coordinator immediately. The foreman there, let's call him Steve, started about one year before me as a carpenter and rose up to foreman despite only having a handful of years as a carpenter. One of the veteran carpenters, who I know is capable of running the crew, was overlooked by my boss, John, for reasons that I don't fully understand. John told me that the veteran and Steve don't work well together, that they're like oil and water.
Read the full transcript
22:21He has told me on several occasions that the guys won't work with veteran carpenter, although I now believe that's coming from Steve, not from the crew. Three years later, and now foreman Steve and I are like oil and water too. The reason is that Steve is an absentee foreman. He shows up in the morning to get the crew started and then goes back to the office or out doing the things that I was hired to do. No discussion with me, no, hey, I'm going to go take care of this, no, hey, what are the plans for the project? He just assumed the portions of my job that he wants while I'm dealing with the messes and jobs he doesn't get involved in.
22:57He's also a total dick. I believe he intentionally steps on my toes. As far as I'm concerned, the foreman should be on the job site leading the crew, and that is what our crew needs because they're relatively young. Steve, who lacks experience, should not be leading the crew. But he wants to call the shots, even though he's not capable of discussing a situation with someone who has more experience than him. And it shows. The feedback that I get from the crew when Steve is not around is always negative. I've bitten my tongue on a few occasions when I was going to unload about Steve to my boss, but didn't.
23:31I didn't want it to be viewed as a personal issue from me. I want to remain professional. And I understand that there's always that guy at the office who you need to learn to work with. My therapist told me I was correct to not unload about Steve, even though a part of me thinks it's my duty to. I don't want to look for a new job. I like my job and I'm good at it. And I know that if Steve were gone, I would be very happy where I am. The problem is that my boss is all in on this guy. Steve seems to have his ear. He's ignored complaints from the crew, from the overlooked veteran, and to a degree, from me.
24:05I've pointed things out to my boss that were not handled correctly, and nothing was done. How do I deal with a situation that has me stressed out, not sleeping well, and now contemplating a new job? Signed, finding myself on all fours, man, because I'm at war with this foreman. You know who else was on all fours? Oh, sorry. It's not time for the ad pivot. Not time. It's not time for the ad pivot. You jumped the gun. Man, this is frustrating. I definitely understand why Steve, the rogue, unqualified dickhead foreman who can't get along with anyone and who for some reason is in the boss's good graces and can do whatever he pleases, is driving you up the wall.
24:41Employees like this are, yeah, they're really tricky to manage. My understanding is that as project coordinator, you're more senior than a foreman, so you're kind of, are you kind of this guy's boss, right? I assume so. Right? He should be listening to you to some degree, at least showing some recognition. But of course, he's friends with the big boss, so he feels like he doesn't need to do that for you, probably. But anyway, I'm sorry you're dealing with this. It's an interesting management challenge. So I think you have two options. Option one is you go directly to Steve and you basically say, listen, Steve, I want to talk to you about how we collaborate so we can deliver the best possible work for John and for the client.
25:15You have your way of working. I have a different one, and I'm sure you've noticed that it's causing a little bit of friction, and I'd like to resolve of that. What I'm seeing is that you're showing up in the morning, then you go out or you go back to the office. You're not communicating with me about what you're doing, what the project needs. You're just acting and you're taking on tasks that are mine and you're neglecting other ones that are yours. Then I have to pick up the slack. And meanwhile, our crew doesn't have the leader that it needs. When we interact, I also don't feel you show much interest or appreciation for how this way of working comes across or the impact you have on the team.
25:46That's a real challenge. So we're going to figure this out. I'm coming to you directly as a colleague. I'm not bringing this to John because you and I deserve a chance to work this out, just the two of us. And then see how he responds. If he engages with you, which seems a little unlikely, I guess, but it's definitely worth a shot. I would help him see how his style comes across, the problems it's creating, the opportunities he's missing. I would tell him how his responsibilities and general tone need to change and how you want to work together going forward. and I would maybe even consider saying something like, being a foreman is a big responsibility.
26:19It's a leadership position and I feel you have a lot of room to grow into being a good leader. I'd like to see you get there. I'm happy to support you in that but you're gonna have to rethink how you manage your crew, how you conduct yourself and how you communicate because this whole one man cowboy show, it's not working for anyone except you. Now, this is right on the line. Even the way I said it could be a little bit, I don't know, you don't need to be a dick about it. I think that's where I'm going with this. I would say all of this kindly and respectfully, and it'll make an even bigger impact.
26:50I might also consider recording the chat if that's legal in your jurisdiction. You can easily Google this. That way, if Steve explodes at you and starts cussing you out or whatever, which I'm afraid is possible because people like this often don't like to have their ego tested, or he runs to John like, Roger went crazy and said this and that. You can just hit play and be like, yeah, well, that's not how this went down at all. Voila. Now, if Steve doesn't engage with you or he plays along but nothing changes, option two, you have a chat with John about this. And the message there is, so look, I've talked to you about Steve in the past.
27:23I think you know that the crew and I are having ongoing challenges with him. Those challenges stem from the way he leads or doesn't lead, the way he chooses the tasks he wants to do, the fact that he wants to call the shots without much experience or consideration for other people. I've talked to him directly about all this, respectfully, collaboratively. I haven't made any progress. Now, it's ultimately your call whether you want to keep Steve on in that position. And my sense is that you want him here. If that's your decision, I accept it. But I have a responsibility to you. I have a responsibility to our clients to let you know that Steve is creating some very real business risks.
27:56And if I were in your position, I would want to know what they are. And the key phrase here is business risks because a lot of times, and this is just the sad truth of how businesses often operate, if you say everyone hates this person and they don't get along, the owner can look and go, I don't care, my business is doing well, you guys put your personality crap aside. But if you say, this person is putting the business at risk, and I feel like we gave this advice recently based on some HR stuff, Gabe. Yeah, this sounds exactly like the console from Joanna. Yes, exactly. Yes. If you frame it as, I did learn something from this show.
28:28That's great. People always ask me how I implement the stuff I learned from the show. You're hearing it in real time. If you frame it as a business risk, then the owner goes, oh, wait, this could affect me and my money? Now I suddenly care about your personality differences and the other things that are attendant to that. And then I would tell him very specifically what those risks are. The effectiveness and morale of his crew, including you, the ability to deliver high quality work for the clients, the ability to deliver that work on time, the possibility that good people are going to start quitting soon because they can't stand this guy and nothing is being done and you're included in that bucket of good people.
29:05Whatever the risks actually are, Again, I would not focus on your personal feelings about the guy, even though they're absolutely fair. I would just tell your boss very directly what the liabilities are to him. Then I would tell him specifically what you recommend, which is probably that he make it clear to Steve that he needs to play ball in the ways that you laid out and start factoring you in, or get rid of Steve and find a foreman who can actually lead and do the job of a foreman. I've clearly never worked in construction. You know, it's funny. years ago, Gabe, when I was dating, I met this girl from like Eastern Europe and I grabbed her hand to walk out of the bar and she goes, you have very soft hands.
29:42And I said, yeah, I don't really work very hard. And she started laughing. And then she was like, oh, I thought maybe you use a lot of cream. And I don't know what to do with that, but it's stuck in my consciousness as an insult for like 20 years. I was just like, I don't think it's a big compliment. She's like, you must do nothing with your hands. Correct, ma 'am. Absolutely correct. These hands have been disappointing women for decades. And what did you say after that? And by the way, where is Eastern Europe? Yeah. Yeah. Oh, man. Yeah. So look, again, I've never worked in construction, so I might be missing certain nuances of the culture, but that's how I would handle this.
30:21And look, maybe you're successful with your boss. Maybe you're not. And if you're not, then you're going to have to find a way to accept this situation or you just find another job and leave. And I hate recommending that, but that's kind of how this all works. And on your way out, you tell your boss, look, I'm sorry, John, I loved this job, but the situation is untenable. I did try to tell you that he was a problem and that he would drive good people away. You didn't really seem that interested in that. So here we are. Maybe that would finally get him to get rid of this guy and keep you or hire you back.
30:49And that's how things finally change. Or maybe he won't and you move on. And honestly, that's also fine. But at least, you know, you did everything you could and you didn't just sit there and take it for a bunch of years until everything fell apart. I think this is an excellent plan. And even if he doesn't succeed with this whole Steve situation, I think he's still going to build some really good muscles along the way. I totally agree. This is a situation where even if you ultimately fail, you still win. I wonder why John is so loyal to this guy. Like, do they party together? Do they go back? Are they taking road trips to Arizona?
31:20You know, does Steve have something on John? John, I don't, what's going on here? Yeah, man, I was wondering the same thing. Obviously, he has some pull there. They're buddies. Like, the joke earlier is, you know, hey, John gets his weed from this guy. Or Steve saw John do something weird one night. I don't know, whatever it is. The dude's got to feel pretty secure if he has this level of entitlement. That's all I'm saying. I'm afraid that that capital is going to be hard to overcome. But if the risks start to outweigh the benefits, then John might wake up and do something. So that's what your script is designed to show him.
31:50It's also possible he's just known him for a while and he's a really good bullshitter, but that has its limits. And yeah, that's my hope too. At some point, losing half your crew and missing multiple deadlines has to be worth more than whatever dank weed Steve leaves in your desk drawer every Friday. I'm also just remembering that our friend here owned his own construction company until three years ago. You remember that? Oh, right. I forgot about that. I don't know how much that factors in here, but I can imagine that if you're used to being the boss, he had his own company for almost 20 years, he said, right?
32:19It must be really hard to not have the power to change a situation like this, to either sack this dude or make John take this seriously. You know, our friend sounds super humble, very thoughtful. He's respecting the politics. He's not openly complaining. He's saying, I know that there are always people you just got to learn to get along with. And I love that. Yeah, he's adjusting to being an employee really well. I think about this sometimes. I don't know if I'd be able to do it myself. I think I'm possibly quite unemployable. I've actually talked with other entrepreneur friends of mine, business owner friends of mine, and I joke about how I'm unemployable.
32:55And you know, it's funny, people who have corporate jobs, they'll go, yeah, I don't think that would be a fun transition for you. They're not saying I'm unemployable, but they're just saying it would be a nightmare scenario to transition into a corporation. But people who own medium businesses or small businesses, especially in the digital space, they're like, are you kidding me? You'd be a great hire because this is exactly who we need working here. But so it's kind of it's interesting. You think, oh, I can't do it. But then really, you just need to find a role that's not so pigeonholed and restrictive that you can't do anything.
33:26Maybe the hardest part is just not being the boss anymore. And I'm sure that there's also a part of our friend here going, I would never let this fly if I were in charge. And it's hard to turn that part of your brain off. so I just want to call that out because if the answer here is you just have to make peace with Steve then he's probably also gonna have to make peace with some other stuff the limits of his power in this company basically and I'm sure that brings up a lot of other stuff in addition to his anger and his stress around this dude good point he might be in a way mourning his previous power which I gotta say I do feel for him on that front that's tough to let go of but again doing pretty well with it I really hope that gives you a way forward here man I've no idea where this is going but this is one roadmap that should get you to some productive places.
34:09Friggin Steve, what a blowhard. I can just imagine this guy, right? I hope he gets checked one way or the other real soon and good luck. And by the way, y 'all can reach us Friday at jordanharbinger.com. Keep your emails concise, por favor. Try to use a descriptive subject line that makes our job a whole lot easier. If you're finding dead squirrels in your mailbox, you're spinning out about what AI is going to do to your industry, or you're a suck it up buttercup veteran struggling to deal with a chaotic, abusive, alcoholic mother, whatever's got you staying up at night lately, reach out to us Friday at jordanharbinger.com.
34:39We're here to help and we keep every email anonymous. Speaking of blowhards, time for me to read you some ads. We'll be right back. This episode is sponsored in part by Cook Unity. I actually get flavor fatigue really fast. I don't want the same sad rotation of chicken, rice, salad, repeat every single week. Part of enjoying life is tasting different flavors and that's honestly one of the reasons that I love traveling. You go somewhere new, you try the local food, suddenly dinner feels fun again, but exploring restaurants all the time, that gets expensive really fast. You crave Thai curry, Korean beef, Mediterranean bowls, really good pasta, and then suddenly dinner comes with delivery fees and tips and a receipt that makes you question your financial decisions.
35:17That's why CookUnity is great. CookUnity is the first chef-led meal delivery service that makes your meals in small batches inside local micro-kitchens across the U.S. Not factories, so every dish arrives with the same kind of freshness you'd get at a restaurant itself. There are meals from Michelin-starred chefs, James Beard winners, and Food Network stars. There are hundreds of dishes to choose from, over 25 global cuisines, Mediterranean, Korean, Thai, Mexican, Italian, and more, and over 10 dietary preferences like high-protein, low-sodium, GLP-1, pescatarian, gluten-free, and more. Taste what happens when real, award-winning chefs make fresh, small-batch meals just for you.
35:53GLP-1, pescatarian, gluten-free, and more. Taste what happens when real, award-winning chefs make fresh, small-batched meals just for you. Go to cookunity.com slash Jordan or enter code Jordan before checkout to get 50 % off your first order. That's 50 % off your first order by using code Jordan or going to cookunity.com slash Jordan. Go to cookunity.com slash Jordan or enter code Jordan before checkout for 50 % off your first order. This episode is also sponsored by Mint Mobile. There are things in life you do not want to be transparent. your swimsuit, your search history. But when it comes to your wireless bill, transparency is exactly what you want.
36:28That's why Mint Mobile makes so much sense. Mint Mobile took what's wrong with wireless and made it right with premium wireless for 15 bucks a month. No gimmicks, no gotchas, just high-speed data and reliable coverage on the T-Mobile 5G network. And right now, all plans are 15 bucks per month, even unlimited. All plans come with high-speed data and unlimited talk and text delivered on the nation's largest 5G network. You can even bring your current phone and your number so you're not dealing with some giant life admin project to just stop overpaying. You choose from three, six, or 12-month plans and say goodbye to a monthly bill.
36:58It's easy. Sign up online. Get three months of premium wireless service for$15 a month. To get your new wireless plan for just$15 a month, go to mintmobile.com slash jhs. That's mintmobile.com slash jhs. Cut your wireless bill to$15 a month at mintmobile.com slash jhs. That's it. There's no catch. Upfront payment of$45 for three months,$90 for six months, or$180 for 12 months. Plan required,$15 a month equivalent. Taxes and fees extra, initial plan term only, greater than 50 gigabytes may slow when network is busy. Includes up to 20 gigabyte hotspot. Capable device required. Availability, speed, and coverage varies.
37:32See mintmobile.com. By the way, if you haven't signed up yet, check out our newsletter, Wee Bit Wiser. It is a bite-sized gem from a past episode from us to you, delivered to your inbox most Wednesdays. If you want to keep up with the wisdom from the show, it's a great place to do just that. Jordanharbinger.com slash news is where you can find it. Okay, next up.
38:19touch with her landlord as she was expecting to move into a retirement community right around my wife's due date. We ended up moving into the house that Jess was living in, and after two years, we ended up purchasing the house from the landlord at a great price. Meanwhile, Jess settled into her retirement community. Over the years, we've continued to see her on a regular basis. We've adopted her into our family, almost like a transplanted grandma who attends our kids' birthdays, cookouts, and the like. That is super sweet. I love that. Wow. Then about a week ago, I got a call from Jess. She told me that she had been assaulted by an older woman.
38:56Let's call her Linda, who lives in her building. Assaulted by a pensioner? This is so strange and dark. What started as a small dispute over flowers in a small community garden escalated to assault. That is pretty scary. On this night, around 4 p.m., after a series of uncomfortable encounters, Jess was cornered in the elevator by Linda, Linda's boyfriend, and several of her friends. The group was making rude comments, blocking Jess's access to the elevator buttons, and repeatedly pushing the wrong button while continuing to mock her. When the elevator made it to the next floor, the mocking continued and Jess attempted to escape.
39:34At this point, Linda physically assaulted Jess, striking her in the body and head multiple times. What? This is horrifying. This is some high school stuff. Or in a public housing unit in a dodgy neighborhood or something. Not in a retirement community for grandmas. This is so bizarre. Jess pushed Linda away in self-defense, causing Linda to stumble outside of the elevator and allowing Jess to escape. Extremely shaken, scared, and humiliated, Jess walked outside while trying to call the building management as well as the police non-emergency line. Linda followed her, heckling and harassing her as she made it to her car.
40:11Jess, still feeling vulnerable and unsafe, was also incredibly embarrassed that the situation had escalated to violence. I mean, Linda should be the one who's embarrassed, but I get it. And by the way, one quick note, you can dial 911 for something that is kind of an emergency. Dialing a police non-emergency line is essentially asking to get voicemail. This is very much an emergency, what she was going through. If you were just assaulted, that's an emergency. If the assaulter follows you and heckles you and harasses you as you run to your car while you're on the phone, that is the definition of an emergency.
40:45And I know people are nervous about calling 911, but as somebody who's called 911 dozens of times, especially when I worked security and worked with the cops and stuff like that, you're not going to get in trouble for accidentally thinking that something was an emergency. That is, you really have to essentially waste a ton of 911 call time before they go, hey, stop calling us. this particular thing isn't an emergency. I've called 911 because there was somebody sitting on the road that didn't belong there and he wasn't responding to me. You know, hardly an urgent situation, but it was urgent enough that they were like, yeah, we're sending an officer over there because who knows what's going on.
41:19So if you think, is it an emergency or is it not, just default to yes. Otherwise, you're going to leave six voicemails for San Jose PD and they're going to come, you know, they'll call you back in three days. Poor Jess. She's such a sweetheart. she just gets physically attacked in an elevator. And she's like, oh, but I don't want to trouble anyone. I'm going to call the non-emergency. She's so sweet. No, she needs help. This situation with Linda has been building over time and is not exclusive to Jess, with other neighbors complaining to Jess about similar experiences with Linda. We believe Linda specifically targets Jess, however, because she's been about the only person who even remotely stood up to Linda in the past.
41:57Oh, so she is assertive. She's just very respectful. Being rude to her, being mean, intimidating with her group of cronies, that kind of stuff. Jess is a sweetheart who just wants to enjoy her peace in retirement, and these people are threatening to take that away from her. Also, Linda has lived here much longer than Jess and seems to have some pull with other tenants who will clearly back her up and support these attacks against Jess. If she were to stand her ground, so to speak, it's safe to assume that she will be going up against not just Linda, but Linda's gaggle of geriatric henchmen. It's mean girls, but everybody's 75 years old.
42:32The other neighbors who have expressed issues with Linda in the past may be of some support to Jess, but will likely not take as strong of a stance against Linda as Jess will. Which is also uncool. These people need to band together and get this miscreant out of there. Come on. What options does Jess have legally? Do the management of the complex or the higher-ups have any culpability here? Is it worth it for just to stand her ground, fight the good fight, and try to reclaim her peace in her current living arrangement? Or is she better off cutting her losses and finding a new place to live? Signed, a concerned adopted son who does not want to be forced into roundhousing a bunch of raisin-skinned, grippy sock-wearing, communal garden dictators.
43:14Wow. What happened there? He wrote that sign off and it made me laugh, so I just kept it. I thought it was funny. Because I was like, man, I know my guy's work and this ain't my guy's work. It's a little more raw. I like it. I kept reading it and I wanted it to rhyme and it just refused to rhyme. But that somehow was perfect for the story. Yes. Raisin skin grippy sock wearing community garden dictators is a nice image. It's pretty good. I'm just picturing Linda bicycle kicking anybody she doesn't like in her Pilates socks. I also love the idea of him coming down to this retirement community to roundhouse kick his adopted grandma's enemies.
43:48like you stand up from that wheelchair right now and look me in the eye if you mess with her again i'm gonna knock your dentures out okay i know you can just put them back in but it's the principle of the thing truly it's symbolic it's a nursing home vigilante yeah i can't say i blame him these people sound horrible they are terrible i want to slap these people around too especially this linda character she sounds absolutely awful violently attacking another resident because they had a disagreement over who gets to grow their peonies and which garden bed or whatever. This is actually insane. And my first thought is, oh, this person has cognitive decline.
44:23They're suffering from dementia and they're starting to get violent. But then also her boyfriend joined in and a bunch of other residents joined in. So either they're all in the same boat or they're actually just a menacing gang of elderly people that beat other people up in the elevator, which is gross. Literally. I'm really sorry this is happening to Jess. And I'm so sorry you guys have to watch this happen. It's super upsetting. It's not right. So I think Jess basically has two legal options. Option one is she reports the assault to law enforcement. In other words, try to initiate a criminal case.
44:51Option two is she sues Linda civilly for damages that makes it a civil case. Obviously, the two are not mutually exclusive. Now, it's up to Jess whether she wants to pursue a civil case. Maybe that'll escalate things in a way that she doesn't want. Maybe she doesn't care about damages. Maybe it's more trouble than it's worth. But if I were in her shoes, I would absolutely contact the police and report the assault because it's the right thing to do. This psycho and her psycho henchmen, they assaulted her and they battered her actually, and they should be held accountable. But also because she's going to want that paper trail.
45:21If this happens again, which I sincerely hope doesn't happen, but it could, the police are probably going to take it much more seriously if there's already a police report about the same person doing the same thing already on file. Also, I would hope that the police would look into this, maybe ask the building for any camera footage, which would be really good evidence. And they would also hopefully go talk to Linda directly, and maybe that'll spook her into staying away from Jess. And if Jess ever does decide to sue, the police report and the camera footage will probably be crucial pieces of evidence.
45:49A lawyer could also subpoena the building for that footage too. As for the management of the complex or the higher-ups, if they were notified that this happened in their building and they didn't take any action, they might actually have some culpability here. But how you define culpable, it can be a little squidgy. It also depends on whether you mean criminal or civil liability. I'm guessing this complex is a code of conduct or something like that that all residents are required to follow. I'm sure that that includes not punching and kicking and harassing other tenants in the building and the elevators.
46:18Also, tenants in the U.S. are expected to uphold a few obligations. One of them is avoiding creating serious disturbances or nuisances for the neighbors. Another is using the property in a safe and lawful way. And I think you could very easily argue that Linda has already violated both of these covenants. There's also the more universal concept in landlord-tenant law of quiet enjoyment of the property. Yes, look at you lawyering up over here, which means every tenant has the right to reasonably peaceful and safe use of their home without any craziness going on. Correct. And a corollary to that is that tenants generally cannot interfere with other residents' ability to live safely and peacefully.
46:57I would say that Linda has violated that concept even more clearly. For sure. You said that Jess tried to call the building management and the police. It's not clear if she actually got through to them, if they came out and looked into all this. If she didn't reach them, then no, they're probably not culpable, at least not right now. All that to say, if she did notify them and the management didn't do anything, at least send a warning to Linda or something, then yeah, I could imagine them being named as a party in a lawsuit. I mean, anybody can be named as a party in a lawsuit. Whether it sticks and results in damages as another question, but it would certainly get their attention.
47:28But if Jess didn't get in touch with them, I would absolutely notify them that this happened with a detailed report. And if the police did come out, I would share a copy of the incident report with the management so that they understand that this was real and very serious. I'm assuming this retirement community has some kind of process for handling situations like this. At a certain point, they need to realize that Linda has to go or be watched very closely, or they're going to have a huge problem on their hands one day? Because this could get a lot worse. Yeah, definitely. So it's hard for us to say whether it's worth it for Jess to fight the good fight or cut her losses and find a new place to live.
48:01I guess that depends on how dangerous Linda actually is. She sounds pretty dangerous to me, man. I wouldn't want to live with that kind of person. But is she, I don't know, is she a murderer? Is she going to keep doing this every week? Will she calm down after a warning? I just don't know. It's hard to say. Also depends how much Jess enjoys living at this place, right? Yeah, look, if she's in love with it and it's perfect in every other way, that's a good reason to fight the good fight. If she could be just as happy somewhere else without a psycho neighbor who attacks her, then just do that. Yeah, then she might not need to be so attached to this place.
48:28In fact, who know, maybe there's something better out there for her. And this is just an excuse to go look at it. Who knows? This can't be the only retirement community in the area. But honestly, the idea that she has to leave while this psycho gets to stay, that just does not sit well with me. It's hard for older people to move and make new friends. So there's a part of me that wants her to fight the good fight. However, if Jess is in serious danger of being gravely injured or worse by this woman and the police in the building can't do anything about it, then this is a no-brainer. She's got to leave.
48:57Either way, your next steps are reporting the assault to the police and to the building and going from there. I would also consider consulting with an attorney, especially if Linda continues. They can tell you what your options are. They can advise on a lawsuit. They might even help with communicating with the police. but the most important thing right now is keeping Jess safe and finding a way to hold this psycho accountable. I'm very sorry this is happening to you guys. I'm still a little shocked that this stuff happens even at Jess's age. She sounds like a gem and you guys sound like an awesome adopted family.
49:27I'm glad she has you looking out for her. Good luck. Also, in case y 'all don't know, there's a subreddit for the show. Basically every Feedback Friday question has a thread and most episodes also have a thread. We would love for you to come and join us over on the Jordan Harbinger subreddit. You know who won't beat up your granny in an elevator? The amazing sponsors who support this show. We'll be right back. The people who seem to get more done than everyone else, they're not working longer hours or running on more caffeine. They've just stopped wasting time on the stuff that doesn't move work forward.
49:58Switching apps, re-explaining context, hunting for files. Those aren't small inefficiencies. their hours wasted every week. Superhuman Go gives you those hours back. From the makers of Grammarly, Go is an AI chat that sits inside every tab and tool you already use. Always available and ready to help you with what you're working on. Ask it to draft something, summarize a long thread, pull up a file or prep you for a meeting. Go handles it without you ever leaving the page you're on. This is what it looks like when AI actually fits into your work instead of adding to it. It's like having a teammate whose only job is to help you be better at yours.
50:38Go keeps up so you can move forward. With Go working with you, you can show off what you do best. See what Superhuman Go can do at superhuman.com. That's superhuman.com. If you liked this episode of Feedback Friday and you found our advice valuable, I invite you to do what other smart and considerate listeners do. Take a moment, support our sponsors. To learn more and get links to all of the discounts you hear on the show, So visit jordanharbinger.com slash deals. If you have any problems with any code at any time, email me jordan at jordanharbinger.com. Happy to dig up codes for you. It is that important that you support those who support the show.
51:14And now for the recommendation of the week. I am addicted to lit filler. So my recommendation of the week is there's these handcrafted cutting boards that are from a company called Hung on Wood. And one of our listeners, Tony, he makes these awesome wood cutting boards. I don't know how Jen found out about it, probably through the email inbox. Anyway, she saw this and she immediately bought one. He made it to order super fast. He had it shipped over quickly too. I saw it right when I walked in the kitchen. I said, wow, this is a boss cutting board. This thing is really nice. She's like, yeah, it's all handmade.
51:46One of our show fans made it. And she's obsessed with it. She uses it all the time. My mom saw it. She was like, wow, this thing, it means business. I saw the thing. Again, I think it's beautiful. They're not sponsoring this segment or the show or anything. In fact, Tony, this is probably the first he's hearing about us hyping his company up. So we're just fans of the product and we wanted to give him a shout out. And you can check out their product line and learn more about the company at hungonwood.com. And you could support a show fan instead of buying something from, I don't know, whatever, Crate and Barrel or wherever they sell cutting boards.
52:17Not that they don't deserve it, but Tony deserves it just a little bit more. All right, next up. Dear Jordan and Gabe, I'm in my early 40s and live in the UK. My mom, who's German, has severe COPD, that's chronic obstructive pulmonary disease, and over the last decade has not stopped drinking or smoking. She has depression, and I think all my life I've tried to help her with outlasting success. I went to therapy two years ago to learn to work through all of this. In CBT, I learned that there are a lot of patterns I've engaged in all my life, and they're never enough because I can't fix my mom.
52:53Wow, big insight there. Sounds like you've done some good and very important work. I also have a half-brother who's 20 years younger than me. He's a real unfortunate product of his parents, and he struggles a lot. He never finished his apprenticeship, lost his job and flat, and has already accumulated loads of debt at a young age. Oh man, that's tough. I am sorry to hear that. I'm trying to be there where I can, but I don't push him to talk. I feel like he's had enough of that in his life, and it hasn't helped. Living abroad makes this extra heavy sometimes. I remind myself that this is their way of living, and I can offer help, but I can't do it for them.
53:30The advice on similar stories that you give on Feedback Friday often helps remind me of that. Yeah, I'm glad. It's one of those universal truths that is so obvious that it's really easy to forget, but yeah, very clarifying. Then, today, I saw something that made me deeply sad on social media. It was about a dog that had been mistreated in a military conflict area. The fact that these things happen all over the world makes me incredibly sad. It's not fair how we as humans treat innocent animals. It sucks. I'm typing this on a train and could break down sobbing right now. How can we fix this? How do I deal with these emotions?
54:09And why does this upset me even more than seeing my mom and half-brother struggle? What would Yogi Gabe do about it? Signed, trying to curtail the effects of this sad tale, Both my family's story and the one that should be wagging and hail as I ride the national rail. Man, this letter really took a turn, huh? It's like a European film. Starts in one place, ends up in a completely different one. You're like, how did we get here? Well, she is a German living in the UK, so I guess that's on brand. The girl's blending genres over here. I'm a tad confused, though, but okay. So, I'm very sorry to hear about your mom and your brother.
54:43I'm sure it's devastating to watch them struggle like this. It's got to be so frustrating to watch your mom continue to smoke and drink when she's got COPD. Also, that just sounds painful and yucky. It's just got to be very sad to watch your brother dig himself into a hole. Super sad, even harder to deal with when you live far away, so I totally get that as well. I also love that you keep coming back to this principle that you can offer your love and support, but you can't live their lives for them. It sounds like dealing with your family is a great practice for living that idea. It's not always easy, but it is easier, and it's the right stance to take.
55:16So I find it interesting that you started with your family, and then you moved to the question of animal rights. I cannot help but wonder if the two are linked somehow in your mind. We can't know for sure, of course. We need to know so much more about you, but maybe you, I don't know, associate your younger brother with the dog you saw, and you transpose some of your feelings about him onto the animal. Maybe that explains why the post upset you even more than seeing your family struggle. Maybe it's hard to be fully in touch with your grief around your mom and brother, but it's easier to respond to an innocent animal on the internet.
55:47I feel like this actually happens to me sometimes. In fact, last month, my uncle passed away. It was my dad's brother. We were not super close. And when it happened, I was like, oh, that's a bummer. He was old and sick. Sorry to hear it. Didn't really get to me. And then a little while later, I'm scrolling Instagram. This is not even the same day, right? It's several days later. And I come across this real, well, quite interestingly, it was a dog, I think, stuck in a courtyard or something in a developing country. And all of a sudden, I'm like, there's tears streaming down my face. I'm like, this is so terrible.
56:15The poor dog, you know? Wow, interesting. Okay, so this basically the same exact thing happened to you. We probably saw the same reel. So maybe we locate our feelings in these other people or beings or we're just having a delayed reaction or something and we just need a catalyst to set it off later. I also think dogs are especially easy creatures to identify with because they're just so easy to love, you know? And it's hard to see them be vulnerable. bullets like devastating to see them mistreated. That might be part of it. I think you're onto something there. They're kind of the perfect avatars for our emotions sometimes.
56:46And hey, it's also possible that you're feeling pretty helpless when it comes to your mom and brother, which is one of the many difficult feelings that we have to be in touch with when we stop trying to live other people's lives for them. And that's distressing, understandably so. And then you see this other terrible thing happening over here. And you're like, oh, I wonder if I can do something about that. Maybe that would make me feel less helpless and more effective, like I'm actually able to make an impact. It's also possible that dealing with your family has made you more sensitive to other forms of suffering in the world in general, or who knows, maybe one has nothing to do with the other.
57:18They're just examples of different kinds of sadness in the world, and they just happen to be on your mind at the same time. Either way, I don't know how we're supposed to fix animal abuse around the world overnight. I don't know. I know Gabe's much more passionate about this topic than I am. I love animals, but I also eat meat. I wear leather. I'm not exactly a poster child for animal welfare, but seeing posts about animal cruelty and stuff like that, it'll ruin my whole day too. It's upsetting and tragic. We just live in a very cruel world. All you can do is get involved in the ways that speak to you.
57:47Donating to nonprofits, volunteer at a shelter, contribute to welfare agencies, do some service trips, raise money, raise awareness online. I'm sure you're already aware of the ways you can get involved in this world. And these are all great ways to channel your sadness and your anger into something productive. But your second question, How do I deal with these emotions? That might be the better question. Because again, animal cruelty is not going to end anytime soon, and it might never end, sadly. So you might always have some difficult feelings when it comes to this stuff, as we all should, because again, pointless animal cruelty is horrifying.
58:22Agreed completely. I guess I would want to ask her what she means by deal with her emotions. If she means stuff them down or pretend that they're not there, I'm not sure that's going to get her very far. That never really works anyway. And again, her reaction to seeing people cause another sentient being pain for no reason, that's appropriate, that's warranted, so I'm not sure she needs to make that go away. If she means, how do I sublimate these feelings into something more productive, I think that's smart, and Jordan just talked about a few good ways to do that. If she means, how do I feel these feelings and not let them dominate my life or ruin my entire day, maybe this is more about how she works with her feelings in general.
58:58We don't know you, so we don't know how you feel a feeling or what you do with a feeling, how it affects your mood and your outlook and all of that. But obviously processing these feelings is important, whether it's talking to somebody else or writing them down or putting them into action and transforming them somehow, which I guess is that's just the sublimation thing again. That's really the best way to quote unquote deal. But I wonder if maybe feelings in general can kind of become overwhelming for you or stick around longer than you would like. And if that's the case, I would ask your therapist about that and see if you guys can dig into why these feelings feel particularly difficult, how you can learn to contain them a little bit better so that they don't dominate you necessarily, you contain them.
59:39I might also talk to your therapist about this interesting shift from your family to this video you saw, you know, maybe talking it out will reveal an interesting association that makes it make sense. If it needs to make sense, I don't know. But this is kind of broad advice, I realize, but it's hard to solve this question in a few minutes on a podcast because it's such a big one. So fair to say that that's what Yogi Gabe would do. That's what Yogi Gabe would do. Yogi Gabe would also strongly consider experimenting with a plant-based diet, even if it's just part of the time. But, you know, Yogi Gabe would also know that that is not, it is not his place to tell other people how to live.
1:00:14So there's that. Yogi Gabe would remember what our friend here said, which is that he can't live other people's lives for them. Yes, of course. Exactly. Yeah. And also Yogi Gabe also is not 100 % convinced that veganism is absolutely the correct way to live. It's just, it just feels like a harmonious way to live. And it's one very concrete way that I've found to do right by animals in my own life because we share the earth with them. And that's why I think it's important, but I don't know. I'm open to being convinced otherwise if new data comes out or if I see the world differently, it's just kind of how I've been for a while and how I am now.
1:00:46Yeah, I hear that. This is an interesting letter, man. There's some psychic link between a mother who won't take care of herself, a brother who can't manage his life very well, the feeling of being far away and unable to change them and the fact that at any given moment there are animals that are suffering in the world. What it is, I guess that would be a cool thing to explore in therapy, but maybe the link matters less than the questions that it raises, which is what does this say about me and my values? Do I wanna try to contribute to the solution or is this something else that I just need to accept?
1:01:13And what does recognizing this boundary that you can't make other people do anything they don't wanna do, that you can't make the world a kind place on your own, what does that bring up for me? And how do I learn to accept those feelings? I think those questions are probably going to get you a lot further. I think that's exactly right, Jordan. I also wonder if the fact that she rode us on a train has something to do with it. Trains are emo, man. I don't know what it is, especially at night. You listen to the right kind of music on a train and it's like a psychedelic trip or something. I really don't get it.
1:01:41Trains and planes. Yeah. They say people cry more when they watch movies on airplanes, but I don't understand how that can be because you have somebody who's five inches away from you. I remember looking into this and apparently the evidence for that is kind of weak. But I think we all feel that. We all know that we kind of get emo when we fly. So apparently researchers have suggested that there is something about airplanes, and I assume trains do, but maybe to a lesser degree, that makes us more vulnerable. So it's some combination of the isolation, reflection. You're also tired when you're flying, and there's some mild stress associated with it.
1:02:13So all of that together tends to lower your emotional defenses. So that's why I cry way harder when I watch Marley and me on an airplane. Got it. I mean, bad example because it's a dog. So if you don't cry when you watch Marley and me, you're probably a monster. That is true. Probably, yes. And trains are similarly wistful. You're in a liminal space. You're alone with your thoughts. Also, it sounds like our friend here is from another country and her mom is far away. And I know that traveling can remind you that you're a foreigner in a foreign land. And you know, there's a lot of distance between you and the people you love.
1:02:43That can be emotional. So it's just interesting. Maybe the venue also played a role in her response and also maybe her desire to reach out to us in the first place. I'm sure it did. I'm sure it did. I'm sure those animal cruelty videos hit different when you're watching them at a Manchester United match or something like that on your phone. In any event, I'm sorry you're wrestling with these big feelings, but I also don't think these feelings are wrong or bad. What you do with those feelings, the meaning you make of them and how they play a role in your life living so far away, that's up to you.
1:03:10So keep going to therapy, keep talking, keep acting, and I know you'll survive these moments, sending you a big hug and wishing you all the best. You know, Gabriel, it reminds me, there are some sort of, there's an element of homesickness that people get too that compounds, it's like a multiplier effect. You know when you're drinking and then you smoke something and you feel way drunker than you were before, that multiplier effect that the kids talk about that I haven't experienced in a decade, thank God. That kind of thing happens with homesickness and I remember I was in Serbia, I think we still call it Yugoslavia back then or whatever, I was there at night.
1:03:45I woke up. I couldn't sleep. I was super homesick. I was like, I hate it. Things aren't going my way. I had some problems with like the police or something, which I've mentioned on the show before I was getting harassed. It was annoying. My job was kind of annoying. I didn't have that many friends at the time because I was new there. And I remember being like, screw it. I'm just not sleeping tonight. And I turned on the TV and the Super Bowl was on. And I was like, wow, I have to watch this. This is exactly what the doctor ordered. I don't care about football at all, man. But I was watching the Super Bowl with like Serbian announcers talking over over top.
1:04:16And I watched the whole thing. And what's funny is it was the Janet Jackson, I think Justin Timberlake or whoever it was Super Bowl where she had the wardrobe malfunction. Iconic. Yes. And I remember they zoomed in on the nipple and it's in the you apparently in and I remember being like, is that a nipple piercing? What am I looking at? Because it was European TV, right? So this is a Serbian broadcast probably done for all of Europe. And so they just left it on. Whereas in the I heard later because I read about it all the next day in the United States, they zipped away from it as fast as they could as soon as whatever director, producer, whoever it was, realized what was going on.
1:04:48But the Serbian TV, they just left the camera zoomed in and the guys are like, oh, oh, look at that. You don't see that every day. You know, just talking about it, talking about it, talking about it. No commercial, no sort of halftime, anything. They were just like talking about that, zoomed in on it until they rushed her away and covered her up. and then they were just talking about her nipple for like the next 10 minutes. It was really funny. It was a totally different take on the whole thing. Anyway, I normally wouldn't feel homesick and I normally wouldn't feel that sort of sense of like entertainment and relief from the Super Bowl, but there's that multiplier effect.
1:05:19So maybe also because she's so far away and she felt this way and she felt that way and she hit the video and she was on a train. I think all that stuff just adds together and you get a rush. It's like when you're just minding your own business and it's Memorial Day and you turn the TV on and there's some memorial for guys that died in World War II and you just lose it. Like that happens to me too. It just, the damn breaks, man. You know, who knows what the recipe is that makes it happen every time. Go back and check out Joanna Stern and our Skeptical Sunday on alcohol if you haven't done so yet.
1:05:47The best things that have happened in my life and business have come through my network. That's the circle of people I know, like, and trust. I'm teaching you how to build that same thing for yourself for free in our six-minute networking course. It's not schmoozy, it's not gross, it's very practical and it's free on the Thinkific platform at sixminutenetworking.com. Dig that well before you get thirsty, folks. build relationships before you need them. Show notes, transcripts on the website, advertisers, deals, ways to support the show, all at jordanharbinger.com slash deals. I'm at jordanharbinger on Twitter and Instagram.
1:06:15You can also connect with me on LinkedIn. Gabe's on Instagram at Gabriel Mizrahi. This show is created in association with Podcast One. My team is Jen Harbinger, Jace Sanderson, Robert Fogerty, Ian Baird, Tata Sidlowskis, and of course, Gabriel Mizrahi. Our advice and opinions are our own, and I'm a lawyer, but not your lawyer, consult a qualified professional before implementing anything you hear on the show. Remember, we rise by lifting others. Share the show with those you love. If you found the episode useful, please share it with somebody else who could use the advice we gave here today. In the meantime, I hope you apply what you hear on the show so you can live what you learn, and we'll see you next time.
1:06:50You're about to hear a preview of a story that sounds unbelievable, but Ava LaRue and her daughter Kaya lived it for 12 years. Dear Mr. Capucho, That's how they're addressed. Please pass this letter on to your wife, who I would like to rape and kill and dismember. Love, Freddy Krueger. I mean, I knew at a certain age that it was bad, that it was, you know, rape, mutilation, killing, dismembering. I knew that in a general sense. At that point, you feel safe nowhere, because it's this amorphous threat. It doesn't have a face or a name, or it just feels like it's coming from everywhere. So my hair started falling out.
1:07:25I broke out in hives. like for a month and a half, almost two months, I was like a shell. I didn't know how to protect my kid. I didn't know how to protect myself. It doesn't matter how much security you have at your house. For a while there, when CSI ended, I thought, oh, thank God, like maybe he'll just be off of it. And for about six months, we were enjoying no letters at all. And then all of a sudden they started again, like fast and furious. Because after 12 years, I just, I had stopped hoping that he'd ever be caught. of all the women that were murdered in the United States last year, 86 % of them were stalked first.
1:08:01We will never not be hypervigilant. And he's out! So how do we just go, oh, he's fine now, I'm sure he's totally sane. Because people go from insane to sane. I'm sure it fades with time, and I don't know, for us, as long as this guy is alive, I don't know that it'll really be able to fade for us. There is no before, there's only going to be an after, and I don't know what that looks like. To learn how they survived it and how the case was finally solved, check out episode 1283 of The Jordan Harbinger Show.
From the publisher
Your married brother accidentally sent you a spicy text that was very much meant for a man. Now you're stuck holding his secret. It's Feedback Friday!
And in case you didn't already know it, Jordan Harbinger (@JordanHarbinger) and Gabriel Mizrahi (@GabeMizrahi) banter and take your comments and questions for Feedback Friday right here every week! If you want us to answer your question, register your feedback, or tell your story on one of our upcoming weekly Feedback Friday episodes, drop us a line at friday@jordanharbinger.com. Now let's dive in!
Full show notes and resources can be found here: jordanharbinger.com/1353
On This Week's Feedback Friday:
- Your 71-year-old married brother keeps vanishing to the Southwest "for the weather" — then a text lands in your phone that's X-rated and very much not meant for you. Now you're sitting on a secret that could detonate his marriage, and every family dinner feels like a minefield. Who, if anyone, deserves to know?
- You traded running your own construction company for a project-coordinator gig — and now you answer to a foreman who shows up, disappears, and cherry-picks the parts of your job he likes while ducking his own. The boss is mysteriously devoted to him. You're losing sleep. Confront the guy, go over his head, or walk?
- The sweet older woman you've adopted as a grandmother just got cornered in an elevator and beaten — by a fellow resident of her retirement community, over a garden-bed dispute. She's shaken, and her attacker has a loyal pack of neighbors closing ranks. What are the real options here — press charges, sue, or leave?
- Recommendation of the Week: Hung On Wood — a listener named Tony quietly handcrafts wooden cutting boards, and Jordan and Jen liked theirs enough to hype his company on air.
- You've made peace with a hard truth: you can love your ailing mother and your struggling half-brother, but you can't live their lives for them. Then a post about a mistreated animal undoes you — more than your own family's pain does. What does that say about you, and why does the dog hit hardest?
- Have any questions, comments, or stories you'd like to share with us? Drop us a line at friday@jordanharbinger.com!
- Connect with Jordan on Twitter at @JordanHarbinger and Instagram at @jordanharbinger.
- Connect with Gabriel on Twitter at @GabeMizrahi and Instagram @gabrielmizrahi.
And if you're still game to support us, please leave a review here — even one sentence helps!
- Sign up for Six-Minute Networking — our free networking and relationship development mini course — at jordanharbinger.com/course!
- Subscribe to our once-a-week Wee Bit Wiser newsletter today and start filling your Wednesdays with wisdom!
- Do you even Reddit, bro? Join us at r/JordanHarbinger!
This Episode Is Brought To You By Our Fine Sponsors:
- ConciergeMD: 20% off all services/memberships: conciergemdla.com/jordan, code JORDAN
- BetterHelp: 10% off first month: betterhelp.com/jordan
- CookUnity: 50% off first week: cookunity.com/jordan or code JORDAN
- Mint Mobile: Shop plans at mintmobile.com/jhs
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.




