835 Allyson Mandelbaum: Founder & CEO of Shady Lady

6 May 2026 · 31 min · 14 chapters

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In short

Shady Lady’s origin and growth—why women’s hats don’t fit, how founder Alison Mandelbaum pivoted careers, and what she learned about scaling a physical product brand.

Guest background

Alison Mandelbaum is Founder & CEO of Shady Lady. Before launching the company, she spent 20+ years as a reality TV producer, working on shows including The Montel Williams Show, MTV’s My Super Sweet 16, True Life, Catfish, and Cribs. She started Shady Lady around age 40 after quitting an AMC director of development role due to anxiety/panic attacks and the mismatch between travel-heavy work and motherhood.

Key claims

Most “unisex” hats are built on men’s head measurements; women need hats designed for women’s heads. Career changes are possible later in life. Scaling too fast (adding many SKUs/categories) diluted Shady Lady’s core.

Notable examples

Her “light bulb” moment after realizing hats are made from men’s universal measurements; launching with six women’s hats and six kids’ hats; early word-of-mouth and pop-ups; Macy’s pickup in the first year; kids’ hats underperforming despite mom demand; pre-Oscars celebrity gifting lounge where many said they’d never had a hat that fit correctly.

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

Allison on Shady Lady's Unique Approach

8:29 to 10:29

Allison shares the story behind Shady Lady and its focus on women’s hat designs.

“discovering Shady Lady, how do you describe the brand and what truly sets it apart from the traditional hat companies that are out there?”

Allison's Career Transition

13:19 to 14:07

Allison reflects on her career switch from reality TV production to founding Shady Lady.

“So you mentioned this, but you didn't come from the fashion world.”

From TV to Entrepreneurship: Allyson's Career Shift

14:07 to 15:57

Discover Allyson Mandelbaum's journey from a successful media career to entrepreneurship.

“You know, right away, moved to New York City, started working in, at the time, talk shows.”

Balancing Work and Family: The Struggle

18:47 to 22:18

Explore Allyson's challenges of balancing her career with motherhood.

“Of course, I also, at that point, started my family, got pregnant with my son, and had him and very quickly realized that those two things were not going to work.”

The Journey of Starting Shady Lady

22:18 to 24:03

Allyson shares her journey of starting her business, Shady Lady.

“This episode of The Kara Golden Show is brought to you by LinkedIn Hiring Pro.”

Finding the Right Manufacturer and Naming Shady Lady

25:09 to 28:00

Allyson discusses how she found a manufacturer and named her business.

“So, I mean, I meet people who think about starting a company all the time and they're like, I don't know, like the first thing about it.”

The Origin of Shady Lady's Name

28:00 to 29:10

Learn how Allyson Mandelbaum chose the unique name Shady Lady through collaboration.

“But I don't know that that would have happened for me just cold calling people.”

Product Launch Insights

29:10 to 31:08

Discover the initial product offerings and unexpected customer feedback for Shady Lady.

“So how many SKUs did you actually launch with?”

Scrappiness as a Key to Success

31:08 to 33:23

Understand the importance of problem-solving and persistence in entrepreneurship.

“But I think that the scrappiness and your ability to just jump in and go figure out the problems, I found it really exciting to do that.”

Effective Marketing Strategies

33:23 to 35:38

Gain insights into the marketing strategies that helped Shady Lady gain traction.

“So what worked in getting the word out early on?”
Show all 14 chapters

Lessons from Scaling Too Quickly

35:38 to 38:54

Learn about the challenges of scaling a business and the importance of focus.

“everyone that you meet, all the cold emails, like all of my best opportunities have come from me looking up someone online and just being like, I'm going to contact them.”

The Reality of Building a Brand

38:54 to 42:40

Explore the challenges and hard work involved in establishing a brand in today's market.

“So I need to rein in all of these other categories that, you know, are great products, but they're not what make us different.”

Customer Experience and Brand Connection

42:41 to 44:02

Allyson shares the emotional impact of customers finding hats that fit them well.

“But what do you really hope that you're achieving, I guess, is the best way to look at it?”

Celebrating Shady Lady's Success

44:03 to 44:30

The hosts talk about the success and comfort of Shady Lady hats and thank Allyson.

“made for you, accessories and things need to be made for women too.”
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Transcript

Automatic transcript. May contain errors.

0:00I am unwilling to give up, but I will start over from scratch as many times as it takes to get where I want to be.

0:09Kara Goldin:You just want to make sure you will get knocked down, but just make sure you don't get knocked out. So your only choice should be, go focus on what you can control. Hi everyone and welcome to the Kara Goldin Show. Join me each week for inspiring conversations with some of the world's greatest leaders. We'll talk with founders, entrepreneurs, CEOs, and really some of the most interesting people of our time. Can't wait to get started. Let's go. This episode of the Kara Golden Show is brought to you by Quince. I've been doing a bit of a spring reset with my closet lately, really focusing on quality over quantity.

0:52Kara Goldin:Fewer pieces, but better ones. The kind you reach for every single day. And that's exactly why I keep coming back to Quince. What I love is that they use premium materials like 100 % European linen, organic cotton, and really soft denim, but without the crazy markup. Their spring pieces are lightweight, breathable, and just easy. You can throw something on and instantly feel put together. I've especially been loving their linen tops. They've become my go-to. The fabric feels elevated but still effortless. And honestly, when I saw the price, I had to double check it. It's that good. And it's not just clothing.

1:33Kara Goldin:Their accessories are incredible too. Their leather bags are made from 100 % hand-woven Italian leather and look way more expensive than they are. Quince works directly with ethical factories and cuts out the middleman. So you're truly paying for quality, not the label. Refresh your spring wardrobe with Quince. Go to quince.com slash Cara Golden for free shipping and 365 day returns. Now available in Canada too. Go to quince.com slash Cara Golden for free shipping and 365 day returns. Quince.com slash Kara Golden. Support for today's episode comes from Square, the platform behind so many of the best run businesses.

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3:53Kara Goldin:Hi everyone and welcome back to the Kara Golden Show. So have you ever stopped to think about something as simple as a hat and why it never quite fits right? Too big, too bulky, designed for everyone, but really not made for you or for many women at all. Our next guest did just that. Alison Mendelbaum is the founder and CEO of Shady Lady. And after spending more than 20 years as a reality TV producer, she noticed something that most people had just accepted, that hats weren't actually designed with women in mind. So what started as a personal frustration turned into a simple but powerful product company.

4:40Kara Goldin:So much here. So the question around the brand and rethinking a category, all of those things are what I really want to dig into. And also how she pivoted careers, not at 20 years old, but deciding, I need to just go do this. So I'm very, very excited to have Allison Mendelbaum on the show. Yes. Hi. I'm so excited to be here and such a fan of you in the podcast. So this is like a dream. Thank you for having me. This episode of the Kara Golden Show is brought to you by PipeDrive. For a lot of business owners, CRMs can feel more frustrating than helpful, bloated with extras, hard to navigate, and never as simple as they should be.

5:30Kara Goldin:That's where PipeDrive comes in. PipeDrive is a simple, powerful sales CRM designed for small and growing businesses. It brings your entire sales process into one dashboard so you can actually see what's happening, your deals, your pipeline, and what needs to happen next. What I really like is how visual it is. You can see every deal, what stage it's in, and where to focus. It keeps everything organized without overcomplicating things, which honestly is what most teams need. And because everything is in one place, it's easy to keep your team aligned, stay on top of follow-ups, and move deals forward faster.

6:11Kara Goldin:It's powerful enough to grow with your business, but simple enough that you can start using it right away. Switch to a CRM built by salespeople for salespeople and join the over 100 ,000 companies already using Pipedrive. Right now, when you use my link, you'll get a 30-day free trial, no credit card or payment needed. Just head to pipedrive.com slash Cara to get started. That's pipedrive.com slash Cara, and you can be up and running in minutes. This episode of the Cara Golden Show is brought to you by LinkedIn Hiring Pro. Hi, Kara here. For small businesses, every hire matters, but so does your time.

6:54Kara Goldin:I felt that pressure firsthand. You know, a bad hire isn't just frustrating, it's expensive in time, money, and team morale. And yet hiring the right person can feel like a full-time job on top of everything else you're already doing. Sifting through applications, trying to spot the real standouts, second-guessing decisions, it can get overwhelming fast. That's why having a way to save time without sacrificing quality isn't just nice to have, it's critical. Luckily, LinkedIn Hiring Pro is built for that reality. It's your hiring partner designed to help you hire with confidence by surfacing only the right candidates without turning hiring into another full-time job.

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8:20Kara Goldin:Get started by posting your job for free at linkedin.com slash Kara Golden. Terms and conditions apply. Okay, so for listeners who are just discovering Shady Lady, how do you describe the brand and what truly sets it apart from the traditional hat companies that are out there? Absolutely. Well, what we're doing is focusing on women and women's hats, which is something that no other hat brand is doing. And it really started for me because it was a personal frustration, as you said. I, at the point that I started Shady Lady, had two little kids, very much needed to throw on something and run out the door on a daily basis.

9:04No time to wash my hair, No time to get my roots done. Very jealous of my husband who would just throw on a baseball cap, look good and run out the door every day. And I was like, okay, I need a hat. I've always loved hats. None of them looked good on me. They looked ridiculous. They were too big, too stiff. They like fell down my ears. I had to like either have them sticking out or tucking in. The brims were too big. I like couldn't drive with them. I couldn't see. I was just like, what is going on? I cannot find a hat that fits me well. And on top of that, so many hats had team names on them or, you know, sayings like hashtag mom life, just things that I was like, I'm never going to wear this.

9:49So it really, I started doing research. You know, I looked at all my favorite stores, started doing research and learned that all hats are really made from the universal measurements of a man's head. So they call them unisex, but they're all made from men's heads. And that right there was just my light bulb moment. I was like, it's not me. It's not my head. It's not, you know, any of these things. It's that they're not being made for women. And so I, you know, having no fashion background, no manufacturing or business background, right there was like, okay, I think I need to do something about this.

10:28This is, you know, I'm going to start just making my own. So that's really what makes us different.

10:34Kara Goldin:This episode of the Kara Golden Show is brought to you by LinkedIn Hiring Pro. Hi, Kara here. For small businesses, every hire matters, but so does your time. I felt that pressure firsthand. You know, a bad hire isn't just frustrating, it's expensive in time, money, and team morale. And yet hiring the right person can feel like a full-time job on top of everything else you're already doing. Sifting through applications, trying to spot the real standouts, second-guessing decisions, it can get overwhelming fast. That's why having a way to save time without sacrificing quality isn't just nice to have, it's critical.

11:18Kara Goldin:Luckily, LinkedIn Hiring Pro is built for that reality. It's your hiring partner designed to help you hire with confidence by surfacing only the right candidates without turning hiring into another full-time job. Posting a job isn't always the hard part. It's finding, connecting with, and screening the right candidates. Hiring Pro streamlines the entire process from drafting your job to shortlisting candidates and conducting AI-powered interviews for initial screenings. Their updated conversational interface lets you describe what you need in plain language, no recruiter jargon needed. Nearly 60 % of hires find a candidate to interview within a week.

12:01Kara Goldin:With Hiring Pro, you spend less time searching and more time connecting with the right talent. Join the 2.7 million small businesses using LinkedIn to hire. Get started by posting your job for free at linkedin.com slash Kara Golden. Terms and conditions apply. This message is a paid partnership with AT &T Business. Hey everyone, Kara here. Let's get real about those early days of building a business, not the highlight reel, the actual day-to-day, the friction, trying to manage everything across time zones, across teams, across locations, and realizing how much depends on staying connected. I remember those days at Hint, a retailer call, an order, a decision, all of it.

12:47Kara Goldin:And you realize quickly, connection isn't a nice to have. It's the lifeblood of your business. As a founder, you don't want to think about your connectivity. You just need it to work every time. AT &T Business is a reliable provider for small business owners. For Small Business Month, we celebrate small businesses by helping them run better. This means reliable uptime, easy switching, and smart communications. Powered by AT &T Business. Built to work. Get AT &T Business at business.att.com. That's wild. So you mentioned this, but you didn't come from the fashion world. You were a consumer or wanted to be a consumer, I should say, but you came from the reality production side of things, very, very different.

13:42Kara Goldin:I always think that the best founders and the best kind of stories in brands come from those who are trying to solve problems. And oftentimes, more often than not, I find that people were not in the industry that they're building a company in. but can you talk a little bit about kind of that time that you were going through you had been this was your career right and and you decided to make that switch which is scary but also something that maybe listeners are thinking about but I'd love to talk or hear sort of where your head was at that time and how did you decide to make that move yes absolutely I you know Now, I have to say, so I graduated college being a television, radio and film major who even knew that that existed.

14:34You know, right away, moved to New York City, started working in, at the time, talk shows. Like my first job was the Montel Williams show out of college. It was insane. You know, and then I ended up going to MTV and worked for a long time at MTV on shows like My Super Sweet 16 and True Life and Catfish and Cribs. And in my 20s and early 30s, I had the absolute best time. It really was. You know, like it was one of those, like, I'm getting paid to do this. This is my job. You know, I was flying all over the place, traveling constantly. I loved it. At the point that I got married and, you know, wanted to start a family, it hit me that this career and what I'm doing may not be the best for that lifestyle.

15:27There was so much travel, so many late nights. It really does take over your life. At the point that I was 30, I was married at that point. I got a network job working for AMC as the director of development. It was like my dream come true. I was one of the youngest people in this position. It was that, you know, the glory days of AMC where it was breaking bad and walking dead and all of this. I it was a dream.

15:56Kara Goldin:This episode of the Kara Golden Show is brought to you by LinkedIn Hiring Pro. Hi, Kara here. For small businesses, every hire matters, but so does your time. I felt that pressure firsthand. You know, a bad hire isn't just frustrating. It's expensive in time, money and team morale. And yet hiring the right person can feel like a full-time job on top of everything else you're already doing. Sifting through applications, trying to spot the real standouts, second-guessing decisions, it can get overwhelming fast. That's why having a way to save time without sacrificing quality isn't just nice to have, it's critical.

16:40Kara Goldin:Luckily, LinkedIn Hiring Pro is built for that reality. It's your hiring partner designed to help you hire with confidence by surfacing only the right candidates without turning hiring into another full-time job. Posting a job isn't always the hard part. It's finding, connecting with, and screening the right candidates. Hiring Pro streamlines the entire process from drafting your job to shortlisting candidates and conducting AI-powered interviews for initial screenings. Their updated conversational interface lets you describe what you need in plain language, no recruiter jargon needed. Nearly 60 % of hires find a candidate to interview within a week.

17:23Kara Goldin:With Hiring Pro, you spend less time searching and more time connecting with the right talent. Join the 2.7 million small businesses using LinkedIn to hire. Get started by posting your job for free at linkedin.com slash Kara Golden. Terms and conditions apply. This message is a paid partnership with AT &T Business. Hey everyone, Kira here. Let's get real about those early days of building a business. Not the highlight reel, the actual day-to-day. The friction, trying to manage everything across time zones, across teams, across locations, and realizing how much depends on staying connected. I remember those days at Hint, a retailer call, an order, a decision.

18:09Kara Goldin:all of it, and you realize quickly, connection isn't a nice to have. It's the lifeblood of your business. As a founder, you don't want to think about your connectivity. You just need it to work every time. AT &T Business is a reliable provider for small business owners. For Small Business Month, we celebrate small businesses by helping them run better. This means reliable uptime, easy switching, and smart communications. Powered by AT &T Business. Built to work. Get AT &T Business at business.att.com. Of course, I also, at that point, started my family, got pregnant with my son, and had him and very quickly realized that those two things were not going to work.

19:00You know, I was living in New York City at the time. I had a nanny. I thought, okay, you know, I'm going to be one of those working city moms. You know, I'm going to have my nanny. I'll do my job. I was traveling to LA constantly. I started having crazy panic attacks and anxiety. And like, I just was so torn because I felt like I was never, never seeing my son. But I loved this job and had worked my whole career for this job. but how but I'm not being the mom that I want to be and I was just a mess I was a mess so like even if I wanted to have that lifestyle my body physically was like this isn't this isn't going to work for us like we're not going to do this so I went in and I quit my job and it was the scariest thing in the world because I didn't know what I was going to do or you know we're very much a two-income household.

19:54We ended up having to move out of the city. But I just knew that I couldn't keep doing what I was doing. So once we moved to the suburbs, I really, it was very important to me to be in control of my time and my schedule. And I love working. I'm a workaholic. I've always worked. So I knew that I would do something. But how do I kind of do that on my terms, you know, so I'm able to spend time as a mom and still be building something that I'm really passionate about. And so my first business was not Shady Lady. I first did an art business. I was taking, you know, local artists and hanging their artwork in coffee shops and restaurants and things like that.

20:38I quickly realized that it was not really scalable in the way that I wanted it to be. But it did show me that I loved owning my own business. You know, I loved being in charge of it. I loved making the decisions. I loved making the relationships with the coffee shops and the restaurants and all of this. So at the time that I, you know, knew that that business kind of wasn't it for me. But at that point, I was in the mindset of, I really, I want to start my own business and like make it a huge big business and, you know, really do something, do something great. So, and that's, you know, once you kind of get in that mindset and you're looking for these things, then when you do come up with a problem, like me not finding a hat that worked for me, it was easy, you know, for me all of a sudden to be like, okay, I'm going to do this.

21:29I don't know how to do this. I have no idea, but I'm going to figure it out and I'm going to do this. And at that point, yeah, I was 40 years old when I started Shady Lady. So, you know, not the easiest time, but I really, and I stress this whenever I talk to women and women thinking about a career change and it is never too late. You know, you hear the stories of the 20-something-year-olds that are so successful and right out of college. To me, that's great, but I couldn't have done this at 20. Like what I'm doing now, you know, in my 40s, I could have never done in my 20s. So I am just all for career changes, starting something whenever, you know, you feel like it's the right time for you.

22:18Kara Goldin:This episode of The Kara Golden Show is brought to you by LinkedIn Hiring Pro. Hi, Kara here. For small businesses, every hire matters, but so does your time. I felt that pressure firsthand. You know, a bad hire isn't just frustrating, it's expensive in time, money, and team morale. And yet hiring the right person can feel like a full-time job on top of everything else you're already doing. Sifting through applications, trying to spot the real standouts, second-guessing decisions, it can get overwhelming fast. That's why having a way to save time without sacrificing quality isn't just nice to have, it's critical.

23:02Kara Goldin:Luckily, LinkedIn Hiring Pro is built for that reality. It's your hiring partner designed to help you hire with confidence by surfacing only the right candidates without turning hiring into another full-time job. Posting a job isn't always the hard part. It's finding, connecting with, and screening the right candidates. Hiring Pro streamlines the entire process from drafting your job to shortlisting candidates and conducting AI-powered interviews for initial screenings. Their updated conversational interface lets you describe what you need in plain language, no recruiter jargon needed. Nearly 60 % of hires find a candidate to interview within a week.

23:45Kara Goldin:With Hiring Pro, you spend less time searching and more time connecting with the right talent. Join the 2.7 million small businesses using LinkedIn to hire. Get started by posting your job for free at linkedin.com slash Kara Golden. Terms and conditions apply. This message is a paid partnership with AT &T Business. Hey everyone, Kara here. Let's get real about those early days of building a business, not the highlight reel, the actual day-to-day, the friction, trying to manage everything across time zones, across teams, across locations, and realizing how much depends on staying connected. I remember those days at Hint, a retailer call, an order, a decision, all of it.

24:31Kara Goldin:And you realize quickly, connection isn't a nice to have. It's the lifeblood of your business. As a founder, You don't want to think about your connectivity. You just need it to work every time. AT &T Business is a reliable provider for small business owners. For Small Business Month, we celebrate small businesses by helping them run better. This means reliable uptime, easy switching, and smart communications. Powered by AT &T Business. Built to work. Get AT &T Business at business.att.com. Yeah, definitely. I love that. You're such a great example of that. So, I mean, I meet people who think about starting a company all the time and they're like, I don't know, like the first thing about it.

25:23Kara Goldin:And they always put all these excuses in front of themselves. So I think it's, you know, you just went and did it. But what was the first step that you made when you decided I'm going to go do Shady Lady? What was the first thing you did? You saw this problem, but like how, I mean, in order to actually start a company, you have to have a few steps that you make in order to feel like, okay, I'm going to go and try. Yes. Yes. I could tell you Google was my best friend. I Google, I Googled everything. I Googled, you know, how to set up an LLC, how to, you know, get a trademark, how to, I Googled.

26:05And it's honestly, it's never been easier to start a business, harder in some ways because it is such a crowded marketplace, but everything is really available online to help you get started. So I did, I started doing some of that from the back end of it. And I just started sketching like what I would want in a hat. So different designs. I knew in my head what I was looking for. So I was just started sketching the hats that I wanted in my closet. And then I started, on top of that, sketching those designs, knew that I couldn't make these myself. So trying to find a manufacturer, which really for that, I started talking to everybody that I knew.

26:55People that had nothing to do with manufacturing or fashion or hats or this. I was just like, this is what I'm doing. Do you know of anybody or anybody who knows anybody that may have a connection to a manufacturer? Because I knew that I didn't want to find online. I really wanted some sort of personal recommendation or connection. Because if I was bootstrapping this and putting, you know, my own money behind it and really setting it up, I needed that connection to be something, you know, that was recommended to me. And that's what happened. I talked to a friend, an old producer friend who I had worked with, and we were just chatting on the phone.

27:39And I told her what I was doing and that, you know, I was looking for a manufacturer. And she said, oh, my friend, I think, is dating somebody who is a manufacturer. And that was literally how I found a manufacturer. and I've been with him to this day. He's fantastic, who has kind of, you know, helped me. Our businesses have built together, you know, because he was kind of just starting out too. So we have been growing together and it's just a great relationship. But I don't know that that would have happened for me just cold calling people. So that was important to me.

28:09Kara Goldin:That's so, so interesting. So how did you come up with the name Shady Lady? So that was tough. I took, you know, some market research of my own, of my college friends. My college friends, my group of, you know, they were my sorority sisters. We talk constantly and email each other constantly. And they are some of the funniest women that I know. So I told them what I was doing, told them that I needed a name. And they really helped me. You know, we started with Shade, Shady. We were literally just, we got on a Zoom and we workshopped it. and they helped me come up with it. And I, as soon as I heard it, I was like, that's it.

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28:52That's, that's the one, that's it. We're, we're doing it. You know, it was like a little bit cheeky, which is me, you know, like I'm a little bit, you know, I like to push the envelope. It was, you know, had a little bit of that aspect. It was cute, catchy, made sense with the hats and it just, that was it.

29:09Kara Goldin:I love it. So how many SKUs did you actually launch with? We launched with six. So we launched with six women's hats. And then I quickly started doing matching kids hats because people had said to me, you know, and at that time my kids were young, you know, people like the mommy and me kind of thing. So I was like, okay, you know, in my head, I was like, if someone's bought, if I was buying a women's hat in a store and I saw a cute one next to it, you know, for one of my kids that matched. Yeah, I would pick it up too. So to me, it was an easy way to kind of get the order amount up there. So I did six women's hats right away and then six kids' hats right away.

29:51And that's how we started.

29:52Kara Goldin:Is there anything that surprised you maybe in those first sales that I always say, like, the customer feedback is gold, right? And every founder understands what I'm talking about, that either you're headed in the right direction or you're not. Or also they'll tell you, you know, I want something different. And at the end of the day, they probably don't really, those people probably don't really want something unique and different and are not necessarily the things that are going to sell, you're going to sell a lot of. But I'm so curious about an experience that maybe you had early on that kind of surprised you.

30:34Yes. I mean, I could tell you our kids hats are a perfect example of that. You know, and it was something that people were asking me for. They did not sell nearly as well as the adult hats as the women's hats. They still don't. I mean, they, you know, like, and I don't know why, you know, I don't know why. I mean, but they are not nearly as popular. And that was something that people moms were asking me for. So I was like, yes, you know, I'm listening to my group, you know, I'm doing it. But it's just, yeah, they don't they don't move nearly as fast. So that was something that I learned.

31:10Kara Goldin:so interesting so i think one of the things i hear from you even though you came from a different industry you in your previous life you had to dig like you had to be scrappy uh and so that gave you the ability to go and uh do what you're doing and be successful like it's um i mean obviously you need a great product or service in order to be successful. But I think that the scrappiness and your ability to just jump in and go figure out the problems, I found it really exciting to do that. I came from a totally different industry before I started Hint, but I'd love to hear kind of what you saw yourself or what you thought really was the DNA that kind of made you be able to start it and continue to scale it?

32:07Oh, yes. I mean, really producing is problem solving. And, you know, you are a problem solver. Every single day, there are problems that happen. You know, you're filming, you're on set. So something goes wrong, you immediately have to fix it. And it's like the show must go and everything must keep rolling. And I feel like that is just in me, you know, from being a producer all these years, like, no is not an answer. You know, if you're out there filming something, and something goes wrong, somebody doesn't show up, or, you know, somebody, you know, was having a meltdown, you better fix it, like, you got to fix it, and you got to keep going.

32:47So I do feel like that has helped me tremendously, because I don't take no for an answer. You know, I will not stop with Shady lady until I get to where I want to go. I will find another way around there if somebody tells me no. And all of that to me is what makes a business successful. You know, you can have the product, you can have something great, but if you are not a person who will keep going to the absolute ends of the earth to make stuff happen, it doesn't matter how great it is. You know, you're not, you're not going to get there.

33:23Kara Goldin:Yeah, definitely. So what worked in getting the word out early on? I mean, here you are starting a company that is hats, amazing hats, but you have to kind of find the people who want to listen to your problem, right? Want to get to, you have to storytell around it and talk about your own probably initiative. But I'm so curious, what did you, what do you feel today looking back that really worked and maybe what didn't work? Yeah. I mean, you know, and this is one of those problems that almost women don't know that the problem exists until I tell them about it. You know, like even when I meet women today and I'm explaining our hats, you know, and they're all made for men and women will be like, oh, I never even thought of that.

34:14Like, that's why hats don't fit. All right. You know, they don't even know that there's another option. Everyone thinks that their head is weird. So it's also, you know, letting women know that this is a problem and there is a solution for it. And, you know, it's not just you. So but I feel like early on, you know, it was definitely word of mouth from my friends. You know, I kind of early on made an Instagram account, you know, got on Facebook, just started talking about it, getting them out there doing, you know, different events or pop ups, also gifting a lot, you know, you have to give away a lot of product, especially at the beginning, because you just want to get it in people's hands, you want people to see it and know it.

34:59And then for us early on, and this was huge, was we got picked up by Macy's like in our first year, which was just a total fluke. Like an old friend of mine from MTV, who was now a photographer, was doing a photo shoot for a family in Long Island. And the woman happened to be a buyer at Macy's and like asked her about her hat. So that is just one of those like fate, you know, serendipitous moments that really helped us in the beginning. And that got our name out there. And then, you know, it's just reaching out to all the publications, everyone that you meet, all the cold emails, like all of my best opportunities have come from me looking up someone online and just being like, I'm going to contact them.

35:48I'm going to send them a hat. I'm going to see what happens. And that's just kind of where magic happens.

35:55Kara Goldin:So, so true. So I have a friend who wrote a book about connections that really, you know, it's those times when you, and those people, frankly, that do exactly as you're doing, that it's amazing how you can actually think for a minute like who, they may not be the direct connection, but maybe they know somebody. and I just need to tell them what I'm thinking about and what is my pain point and see what happens. And also just reaching out on LinkedIn. We've had many people who have just like said, what's the worst that can happen? And then they get an opportunity to talk to somebody that they thought, oh my gosh, like that.

36:41Kara Goldin:And then oftentimes too, they talk to somebody they think they're gonna be able to solve their problem. And then they realize that they're in a much bigger company. They're, that's like not something that they know how to do at your scale. So it's, it's, it's so fascinating. But so when you were, I've heard you speak about in the early days, you were, you were building and maybe you went a little too fast. maybe that's the Macy's story to some extent, but I'd love to sort of hear what you learned about scaling too quickly and for anybody listening to this. Yes, yes, absolutely. And that was such an important lesson that I feel like we're still working on.

37:33But, you know, when we got into Macy's, they very much were asking us for more SKUs, more categories, more products. And I was like, of course, I'm going to do whatever, you know, whatever they ask. So yes, I will, you know, make tote bags, and I'll make winter hats, and I'll make beach hats, and I'm going to make and just started expanding into all of these categories way too soon before we even kind of knew who the company was and who the brand was. and it just, you know, it is fine, but I spent so much on inventory early on without really having enough revenue streams or enough avenues for that all to work and really got away from our core, which was, you know, the DNA of this brand is making women's hats that actually fit women, that are made for women's heads.

38:27And that got diluted the more that I got into all these other categories. and still to this day, no matter how many categories we made, it's my women's hats, my trucker hats and my sporty hats that are always our bestsellers, that people always are raving about, that people come and talk to me about. And so, you know, I had to just take a step back and be like, look, this is, we're getting away from why we started, like why I started this company to make this type of hat for women. So I need to rein in all of these other categories that, you know, are great products, but they're not what make us different.

39:02And that's really what is going to get us out there. You know, why are we different?

39:07Kara Goldin:Yeah, no, it's so important. And at every stage along the way, I mean, I think skew rationalization is really key, especially when you think, you know, I've got to innovate, I've got to do these things. When you have a buyer who's telling you, you should go do this or develop something new, and then you'll get in. We've all heard it and seen it. But I 1000 % agree with you. It's sometimes it's not to say that you don't go try something. But then you have to look at what else is going on in the company. And you know, is it is it the right thing to do to continue down that lane? Yes, yes. You know, I think I learned that I really have to trust my gut.

39:50You know, even, even if there are buyers that have been in this industry for 10, 20 years, you know, and I'm, you know, having the complex of like, they know more than I do. I just, I have to trust my gut because they're not the one, you know, if it doesn't work out for them at the end of the day, they're like, oops, sorry, you know, oops, we, you know, I'm the one who's stuck with the inventory and all of that. So I've just, I've gotten much, much better at that, you know, as we've grown the company.

40:20Kara Goldin:I have such mad respect for founders and people who are going out and doing it, especially if, you know, they're leaving a, I don't even know what stable is anymore, but a different job where they had sort of risen to the rank. So, but building a physical product brand is not easy. On top of being a founder, Bill, you know, there's so many issues and many companies saw it during COVID for sure. But when you look at some of the biggest challenges that maybe you didn't expect in order that you have to focus on, what would those be? Like, what would you say is one of the biggest kind of challenges that you didn't anticipate coming into starting Shady Lady?

41:10Yeah, I mean, I think, you know, it's something that I kind of anticipated, but didn't realize how hard it would be is just how tough it is to really get your brand out there, especially with the digital marketing world that we live in, the social media. There's new platforms all the time. There's new influencers all the time. There's new celebrities that are starting brands all the time. So the competition just to get the word even out there about your brand is a full-time job on top of everything else. You know, so I do think I underestimated how much time that takes on a daily basis and how much that has to keep, you know, how much time that keeps taking on a daily basis.

42:02You know, even if you have a great brand and a great product, it is, it is work. You know, I've had people say to me, you know, make it look easy. You know, I thought like it looks easy. And I'm like, Oh, no, this is not, you know, this is not for the faint of heart or people that, you know, want to work just a few hours a day. It's not. And I know that it looks like that on social media. And I'm sure, you know, people make it look like that on purpose. But it's work and you have to love it and eat it and breathe it and, you know, really, like, devote such passion to it to to make it work. Yeah, definitely.

42:40Kara Goldin:So last question. When someone puts on a shady lady hat for the first time, what do you hope they, I guess, feel or what do you hope that they think about your brand and kind of obviously not only purchase it, but also come back and purchase more? But what do you really hope that you're achieving, I guess, is the best way to look at it? Yes, I could tell you my favorite sentence that I hear is, oh my God, I've never had a hat that fits me correctly. And every single time I just take a deep breath and I'm like, this is why I'm doing this. And I will tell you, I was just recently, we were at, we got invited to do a pre-Oscars celebrity gifting lounge.

43:31And it was the best experience because so many women, so many celebrities who I know are gifted so much stuff constantly. You know, they get stuff from brands all the time. They, so many of them said that sentence to me. Oh my God, I've never had a hat that fit me correctly. I've never been able to wear a hat. I've never looked good in a hat, but I look good in this. I feel good in this. That to me is the absolute reason that I'm doing this. You know, for women to realize there, you do look good in hats, you know, if they are made for you, accessories and things need to be made for women too.

44:11Kara Goldin:Yeah, definitely. And shady lady hats are awesome. I can attest to how comfortable they are and so great. and in so many different colors and designs too. You guys have just really nailed it. So Alison, thank you so much for coming on and sharing your journey and talking all about Shady Lady. Everyone can check out Shady Lady at shopshadylady.com and also just see Alison all over social and see what she's up to. But thanks everyone for listening and thank you again, Alison. for coming on. Allison Mendelbaum, founder and CEO of Shady Lady. Yes, thank you. This was great. Thanks again for listening to The Kara Golden Show.

45:00Kara Goldin:If you would, please give us a review and feel free to share this podcast with others who would benefit. And of course, feel free to subscribe so you don't miss a single episode of our podcast. Just a reminder that I can be found on all platforms at Kara Golden. I would love to hear from you too. So feel free to DM me. And if you want to hear more about my journey, I hope you will have a listen or pick up a copy of my Wall Street Journal bestselling book, Undaunted, where I share more about my journey, including founding and building. Hint. We are here every Monday, Wednesday, and Friday. Thanks for listening and goodbye for now.

From the publisher

On today’s episode, we welcome Allyson Mandelbaum, Founder & CEO of Shady Lady — a women’s hat brand redefining fit, function, and confidence by designing hats specifically made for women. After spending over 20 years as a reality TV producer, Allyson made a bold career pivot at 40 to solve a problem she personally experienced: hats simply didn’t fit women properly. What started as a frustration turned into a mission-driven brand focused on better design, comfort, and helping women feel confident in what they wear.
In this episode, Allyson shares what it’s like to start over later in your career, how she validated a product idea with no prior experience in fashion or business, and the lessons she learned from expanding too quickly early on. We also talk about why “unisex” design often misses the mark, how to build a brand around a specific unmet need, and the importance of staying focused on your core product. Plus, Allyson opens up about balancing entrepreneurship with family life, trusting your instincts, and why it’s never too late to build something meaningful. A must-listen for founders, career pivoters, and anyone looking to turn a simple idea into a powerful brand.

 

Are you interested in sponsoring and advertising on The Kara Goldin Show, which is now in the Top 1% of Entrepreneur podcasts in the world? Let me know by contacting me at karagoldin@gmail.com. You can also find me @‌KaraGoldin on all networks.

 

To learn more about Allyson Mandelbaum and Shady Lady:
https://www.shopshadylady.com
https://www.instagram.com/shop_shadylady/
https://www.linkedin.com/in/allyson-mandelbaum-13322977/
https://www.facebook.com/p/Shady-Lady-100047634133154/

 

Sponsored By:

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Check out our website to view this episode’s show notes: https://karagoldin.com/podcast/835

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