In short
NYSE President Lynn Martin discusses how financial markets work, why the NYSE matters (“plumbing” enabling innovation), and how AI, tokenization, and data/privacy will reshape Wall Street. She also weighs DEI policy changes under President Trump, argues for skills-based board hiring, and shares views on education, social media for teens, and investing basics.
Guest background
Lynn Martin is NYSE President (4 years in the role; 25-year NYSE career). She studied computer science, later added math and finance (technical/quantitative path). She started as a coder, then moved into finance and leadership. She has two sons (about to turn 14 and 11) and describes a family routine (church Saturdays, no phones at dinner).
Key claims
Exchanges can’t set stock prices; AI should be deployed with strong use cases and data privacy; tokenization enables faster settlement; schools have drifted from core math/science/English; women’s underrepresentation in tech is partly education/interest alignment, not “genetics”; board advisory services have pivoted to skills-based candidate requests.
Notable examples
Zelensky ringing the NYSE bell from a bunker (Sept 2022); NYSE order volume (1.2 trillion messages/day on peak days); COBOL/legacy code and AI-assisted modernization; SEC quarterly earnings proposal; Australia’s social media age ban; “Liberation Day” tariff-related chaotic trading days.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOConcerns About the Financial System
0:00 to 1:15
Discussion on the challenges and necessary advancements in the financial system.
“What keeps you up at night about our financial system?”
The Importance of the NYSE
1:30 to 2:25
Lynn Martin discusses the NYSE's role in American history and economy.
“The way I think about NYSE is we are the plumbing that has really enabled America to achieve the greatness that it has.”
Symbol of Freedom and Wealth Formation
2:25 to 3:20
Exploration of the NYSE as a symbol of freedom and the process of wealth creation.
“What do you think are some of the traditions that have permeated beyond the New York Stock Exchange American culture as it relates to this historic building?”
Corporate Culture Changes Under Trump
3:20 to 4:25
Discussion on how corporate culture has evolved, particularly regarding DEI policies since Trump's election.
“kids to school, buy their first home, all of the great things that are part of the American dream.”
Diversity and Inclusion at the NYSE
4:25 to 5:29
Lynn talks about the NYSE's stance on diversity and inclusion in corporate leadership.
“I think if I take a step back the way corporations have adapted to it, For years prior, there were very prescriptive rules on diversity and inclusion and things of that nature.”
Board Advisory Services Evolution
5:29 to 6:45
Overview of the NYSE's pivot to board advisory services and its impact on diversity.
“Should that be something like diversity of experience?”
Shift Towards Skills-Based Recruitment
6:45 to 8:07
Discussion on the shift in hiring requests towards skills rather than demographic specifics.
“Initially, it was focused on one specific area to really meet the needs that corporations were asking us for.”
Meritocracy vs. Diversity in Hiring
8:07 to 8:42
Exploring the balance between meritocracy and diversity in corporate hiring.
“I think the demographic-specific requests have decreased over the last year and a half, call it.”
Lynn's Journey in Tech and Business
8:42 to 10:28
Lynn shares her journey from coding to leadership in a financial setting.
“Why do you think it is that both stock exchanges are run by women?”
The Role of Education in Career Success
10:28 to 11:45
Lynn discusses the importance of education and critical thinking in the age of AI.
“Do you think kids graduating college today or choosing not to go to college, right?”
Show all 30 chapters
Personal Life and Family Balancing Act
11:45 to 14:00
Lynn talks about balancing her personal life and career, including her family dynamics.
“And as a fellow mom, I'm sure you're thinking the same way.”
Parenting in Today's Educational Landscape
14:00 to 16:42
Discussion on raising children and differences in educational systems.
“which is fortunate because, and I always tell people that you've got to find a good partner, because he doesn't travel for his job, and I spend a lot of time on the road.”
Shifts in Education and Cultural Values
16:42 to 19:16
Insights into how schooling has changed and its impact on children's values.
“We left New York City during COVID because it became a challenging place to raise children.”
The Role of AI in Business Leadership
19:16 to 22:58
Exploration of how AI influences business decisions and data management.
“Which model do you think is going to be the best by the end of summer?”
Navigating Job Markets in the Age of AI
22:58 to 24:50
Advice on education and skills needed for future job markets affected by AI.
“That's also the job that AI is theoretically going to replace.”
Women in Tech: Opportunities and Challenges
24:50 to 27:36
Discussion on women's participation in technology fields and addressing biases.
“Technology and maths in general has been this big scary thing for women.”
Challenges Ahead for Businesses and AI
27:36 to 28:07
Examination of future challenges companies face with AI integration.
“How do you take a machine, for lack of a better description, with some oversight, because the machine will make errors and allow for a much speedier replacement of technical debt?”
AI Deployment and Social Media Use Cases
28:07 to 30:06
Explore the challenges and debates surrounding AI deployment and social media usage for children.
“And instead, they just deploy AI for the sake of deploying AI and don't see the expected results.”
Market Misconceptions and Investing Wisdom
30:07 to 33:00
Learn about common misconceptions in the stock market and key investment principles.
“Like, I don't know what the right number is because every 16-year-old is going to have a different level of maturity.”
Transforming Finance with Technology
33:01 to 35:24
Discuss how technology, particularly blockchain and AI, is changing the financial landscape.
“I'd say I changed the way I phrased that because I think in the last year and a half, you've seen the market starting to move to really use the technology that exists to address the inefficiencies.”
Balancing Work and Family Life
35:25 to 37:16
Understand how to manage work responsibilities while being present for family.
“Like, will a company still put out a quarterly financial statement?”
Leadership and Young Families
37:17 to 40:08
Discover how raising kids influences leadership styles and workplace culture.
“What's your family non-negotiable that you guys say has to be done or what you guys do?”
Gender Dynamics in Leadership
40:09 to 42:01
Examine the unique challenges female leaders face and their responses to gender bias.
“I think actually that this generation, the generations behind me value that in a different way that the generation that I'm a part of really had it the other way around.”
Feminism and Acceptance in Society
42:01 to 42:54
Explore the impact of feminism on women's perceptions of equality and acceptance.
“You learn to, when you're 22 years old and someone does that to you, you react very differently than when you're in your late 40s and someone does it to you.”
Game Time: Would You Rather
42:54 to 43:56
Engage in a lighthearted game of would you rather with creative scenarios.
“So in every episode, we play a game of would you rather.”
Memorable Moments at the NYSE
43:56 to 45:23
Hear about the most memorable bell-ringing experiences at the NYSE.
“I would rather have my 14-year-old manage them because my 14-year-old is an incredibly responsible human.”
Reflections on Trading Chaos
45:23 to 47:40
Discuss chaotic trading days and the influence of tariffs on the market.
“Because I, and this has nothing to do with the Ukraine war.”
Market Perspectives Under Trump
47:40 to 49:56
Analyze the effects of Trump's policies on market performance and fundamentals.
“I can't remember when the actual...I think it was a Wednesday that the presentation in the Rose Garden happened.”
Personal Routines and Health
49:56 to 51:18
Delve into personal routines, sleep, exercise, and dietary choices.
“I ran our global data and fixed income business.”
Conspiracy Theories and Dinner Party Guests
51:18 to 52:29
Discuss beliefs in aliens and the choice of guests for a hypothetical dinner.
“So that's been my New Year's resolution, which is still working, do weights twice a week.”
Transcript
Automatic transcript. May contain errors.0:00Katie Miller:What keeps you up at night about our financial system? There are times that I feel as though we don't move fast enough or we haven't moved fast enough. I'd say everything we're doing around tokenization, for example, the fact that money can move and settle instantaneously. That's a good thing. We probably should have done that many years ago. Where would you say as students are looking to go to college or not go to college? What would your recommendation be someone who is, I would say, better or worse, like a top recruiter for all these companies? We're going to learn how to use AI to enhance what we do and continue to evolve.
0:33It's going to display some jobs, but I think it's really important to upskill people so that they become AI literate, for lack of a better description.
0:41Katie Miller:Do you find that our schools are preparing kids for the world ahead in terms of math, science, English? Or do you think that they've kind of veered away from just what they should be teaching in the classroom? I think they had veered away from the core math, science, and even English curriculums. We left New York City during COVID because it became a challenging place to raise children.
1:14Katie Miller:Hi everyone and welcome to this week's episode of the Katie Miller Podcast. We're so excited to be in New York City today at the New York Stock Exchange with Lynn Martin. Thanks for joining us today. So glad to have you here. We just came off the floor of the New York Stock Exchange, an incredibly historic place. How do you think the Stock Exchange has truly shaped the course of American history and left its imprint on the fabric of our society? The way I think about NYSE is we are the plumbing that has really enabled America to achieve the greatness that it has. And when I say the plumbing, it is because of the financial markets and the uniqueness of our financial markets, the depth, the breadth, the liquidity that only occurs in our financial markets.
1:59That is the fuel oil that fuels that next great innovation. The innovators in America time and time again prove that they're able to get funding for that next great idea and turn it into those transformational technologies and services that we all relied on. We've been doing that for 233 years.
2:25Katie Miller:What do you think are some of the traditions that have permeated beyond the New York Stock Exchange American culture as it relates to this historic building? As you walk in and you see the school kids outside and you see all the tour groups, right? It's such an American institution. How do you help preserve and protect something like that? It's a great responsibility and one that I certainly don't take lightly. I think it all comes down to we're a symbol of freedom. When you think about it, we're this symbol of freedom in that freedom of investment, freedom of opinion, freedom of discourse. Even if you look at the market, someone's got a buy order.
3:07Someone else has a sell order. Those are two completely different opinions. And we allow them to meet in the middle. And by meeting in the middle, that's how they form wealth. That's how they form the basis for what's going to plan for their retirement, send their kids to school, buy their first home, all of the great things that are part of the American dream.
3:33Katie Miller:Many famous American corporations are listed on the New York Stock Exchange. It's all the blue chip companies you can possibly think of. And since Donald Trump has taken office, he's done and made it a priority of his to reshape corporate culture and how corporations have been behaving in the preceding four years that relates to wokeness and DEI in the workplace. How did the New York Stock Exchange handle those type of policies, DEI, and how have you chosen to change or stay the same since his election? Yeah, so since President Trump has joined, has taken office, the market's done incredibly well.
4:12Now, Now, markets don't just go in one direction. Sometimes they go up, sometimes they go down. But if you look at the wealth that has been accumulated over the last 18 months of his tenure, I say 18 months because it was really election night that you started to see that bump in the market. I think if I take a step back the way corporations have adapted to it, For years prior, there were very prescriptive rules on diversity and inclusion and things of that nature. And I think you actually saw it really come to a head with some of the proposals that the SEC under the previous administration had put out around disclosure, around what it means to be diverse.
4:59From our perspective, we've always taken the view that these are the greatest leaders of corporations that the world has ever known. They know how to run their business. It's not our place to say, in order to make your business better or drive outsized returns, you need to have X number of whatever group on your management team, on your board, whatever the case may be. Now, coincidentally, though, diverse opinions are good for companies, but every CEO should have the tools and the ability to shape their own journey and what diversity means to them. Should that be something like diversity of experience?
5:49Should it be something of diversity of where you've grown up? But that's up to a CEO. That's not for us to describe.
5:55Katie Miller:In 2023, I saw that you guys hosted an event for equality for women. Do you think by hosting events that single out certain groups, it creates less equality by saying we're different? So I think that the worst thing you can do is just ring fence what diversity is. I actually think in the long term, it hinders the progress that women, for example, have made in the boardroom. We tend to be more focused on meritocracy as opposed to bureaucracy. You guys still have a group that I think it's called the Board for Diversity or some type of something launched in 2019. that was supposed to tell and help companies create such diversity.
6:41Katie Miller:Where does that stand now? So we've actually pivoted it. It became such a popular service. It's called board advisory services. Initially, it was focused on one specific area to really meet the needs that corporations were asking us for. When a company comes to us and asks us for, I would like to enhance my boardroom using these different demographics, we tend to respond. Now, if I look at our board advisory services, it's got more than a thousand candidates, men, women, variety of different backgrounds. And that's because we've had a continuous evolution on what our companies have requested for us.
7:23Katie Miller:When companies, though, come to you and say, we're trying to hire these specific groups of people, wouldn't you say it's in violation of the president's executive orders and that those therefore can be subject to EEOC complaints and EEOC investigations? You know, we've actually had less of those types of requests. We've had more skill set requests than anything in the last couple of years. So I need a former CFO that has scaled a SaaS company or that has scaled an energy company. And we'll say, is there a specific type of background or even... Have you found that the specific racial-based requests or ethnic-based requests have definitely decreased in the last, I would say, 18, 20 months?
8:07I think the demographic-specific requests have decreased over the last year and a half, call it. And again, it's back to skills-based, which is what it should always be. And by the way, if you have a killer CFO that has scaled a SaaS company and that company is now worth half a trillion or a trillion dollars, happens to be female, that person should probably have a board seat. But again, that goes back to meritocracy and everything that someone has achieved in the past, as opposed to just being a woman.
8:41Katie Miller:Last fall, I interviewed Adita Friedman, the CEO of the NASDAQ. Why do you think it is that both stock exchanges are run by women? I don't know. It's a good question. Perhaps it's that women are good at finding the middle ground and matching those buyers and sellers together. You studied computer science. You're one of the rare people who don't have a political science, anthropology, philosophy degree. How have you transformed a technical degree, and I would say an actually skills-based degree, into a real-life business setting? Yeah, it's interesting because when I graduated with my degree in comp sci, as you pointed out, I started as a coder, right?
9:25I very rapidly, though, learned that me talking to a machine is not my pinnacle of joy. I actually need to talk to people in addition to machines. I do like talking to machines, but I like talking to people as well. I always thought that I was going to go on for a business degree after I graduated and while I was working in my first job coding. I wound up getting a math degree, which is not exactly a business degree, but it's just the way my brain works. I tend to have a more quantitative brain as opposed to one that's focused more on the arts. Quantitative things just make more sense to me. So when I went on for my master's, it wound up getting finance as a concentration, but approaching it from the purely technical perspective.
10:18And then I've kind of been in the right place, right time that the digital age really formed in my post-college years.
10:28Katie Miller:Do you think kids graduating college today or choosing not to go to college, right? They say the new college is the kids who leave high school and build their own businesses. Do you think that master's degrees like the one you got are just as important today, especially in being hired into some of these corporations? Yeah, it's something that I'm actually trying to think about as a mom too. Like what do I want my kids one day to study? I think there are certain parts of the arts, math is actually considered most times an art and not just technical, that teach critical thinking, critical reasoning.
11:06And I think those skill sets are going to continue to be incredibly important, even in light of the fact that we're going to have artificial intelligence as part of our lives and agents as part of the way we operate.
11:21Katie Miller:Will you be an early adopter of robots or a late adopter? I think I'm going to be an early to mid adopter, adopter. Probably not the first person because I don't know what a robot's going to do to my house, my kids, but I will probably be an earlier to mid because I could use some organization in my house. And as a fellow mom, I'm sure you're thinking the same way. Like, here's the task list that's not getting done. When can you unload my dishwasher? Exactly. Can you unload my dishwasher, clean up after dinner, make dinner. Yeah. Your dad was an electrical engineer. Yeah. What age did you get into coding?
12:06I got into coding in the, I started fiddling around with computers in the mid 80s. So I was about 10.
12:13Katie Miller:Is that how you absorb information now as a leader of a company when your subordinates or your employees come to you to present information? Is it more qualitative in nature, quantitative in nature? How would you define how you receive information, and how you expect it from others? It's got to be quantitative in nature because I feel as if it's just qualitative, that's a spin. And I need data before I get a spin. Every time I've had a qualitative person just approach me with flowers and platitudes, I'm like, okay, where's the data behind that? And I will never represent something publicly unless it's data-based.
12:53Katie Miller:So you've been here for how many years at the company? So I've been in this role for four years, but I've had a 25-year career at different parts of the organization. I've been through a lot of mergers. At what point in your career did you have children? I had children when I was chief operating officer of a startup we were doing. So I'd say that was probably about 13 years into my career. But I was still very much climbing the corporate ladder. And I'm going to do some personal questions, so please don't mind. But how old were you when you had your kids? My first was 36, and my second was 39.
13:34Katie Miller:I met my husband when I was almost 30. How did you guys meet? We met in a bar in the Hamptons. Such a boring story. I'd love to give you a great story around we solved a mathematical proof together, but we met the old-fashioned way. What does he do? And how do you guys make it work raising kids while you have a pretty demanding career? He's also in the financial services industry, but he has a far less demanding, less time-intensive job than I do, which is fortunate because, and I always tell people that you've got to find a good partner, because he doesn't travel for his job, and I spend a lot of time on the road.
14:17How old are your two sons, right? Two sons, yeah. How old are they now?
14:21Katie Miller:one is about to turn 14 which is an interesting age and 11 and so do they have you gotten them into coding or what are the primary skills that you're trying to teach them in your job where you come across a multitude of different businesses and see the skill sets that you're hiring what are you teaching your son so i've tried to teach them coding i've tried to get them into coding they have been in every coding camp after school program possible and the coding bug has not bit either of them. I have them both doing math and focusing on math, and my oldest in particular is quite good at math. My youngest is actually more of an actor.
15:03He's gotten really into performing and doing plays and things of that nature, so he's been more on the communications side than anything else.
15:14Katie Miller:Do you find that our schools are preparing kids for the world ahead in terms of math, science, English, or do you think that they've kind of veered away from just what they should be teaching in a classroom? I think they had veered away from the core math, science, and even English curriculums. It's interesting because I've got two different kids, two different schools. One, my oldest school is very much focused on sort of the math and science track, but English has been behind. And then my other one, English, social studies, you know, the more the liberal arts has been very much front of mind for them, but the math curriculum is watered down.
15:57So I'm like, can I take all the good of this school and all the good of that school and kind of smash it together so that way they would get the well-rounded.
16:05Katie Miller:And you're raising your kids in New York, which has kind of been the ground zero for this woke education, woke school of thought, where the teachers are proud to say that they're indoctrinating children or teaching the children other things that maybe the parents wouldn't want. How are you navigating that? Yeah, my favorite story on this, which is not a great story, is so during COVID, we were living, I was raising both kids in New York City, and they were in the New York City public system, And they were actually fortunate in that they both tested into quite a good school. We left New York City during COVID because it became a challenging place to raise children.
16:47Katie Miller:Is this when gifted and talented kind of fell off? Yeah, yeah. We moved to a suburb just outside of the city. And my third grader, his first couple of days of school, came home. He was third grader at the time. and said, I said, how's school? He's like, oh, the kids are nice. You know, some of the stuff we're doing is pretty similar to what I was doing in the city. He's like, but they stand up every morning and say this thing. And I don't know what it is. And I said, my husband and I are like, what do you mean? He's like, I don't know. We all stand up and we look at the flag and say something and then we sit down.
17:31And I said, and my husband's like, the Pledge Allegiance? And he said, oh, how does it go? And my husband and I both started reciting it. And he said, yeah, that, what is that? So he had never learned that in the New York City school system. They learned that outside of New York City. And I just found that to be so instructive about where we had gone a bit wrong as a country that it doesn't matter what background you're from. It doesn't matter what religion you're from. We all live in America. We should be proud to be Americans.
18:10Katie Miller:In the age of moving forward into AI and how the technology boom has really arrived again, right, in this country, and you have a computer science degree, how has that benefited you and how you as a leader are looking at companies and you're looking at how you're going to use AI here? Yeah. It's enabled me to go back to my coding roots in that I know the most important thing when you're coding or using technology is what you're putting into the system. In the case of AI, that's data. So where is the source of truth? And then when you're putting that data into a model, how do you protect the most sensitive data so that it doesn't wind up in the wrong hands.
19:00So I'd say in terms of our own implementation of AI, it's more responsible implementation of AI than make sure that data privacy is maintained while still getting the good results that you expect. And also ensuring that it's the source of truth as opposed to another biased area. Which model do you think is going to be the
19:21Katie Miller:best by the end of summer? They're all moving so darn quickly. I don't know. I find that Grock has actually really progressed in a much quicker fashion than I normally would have expected it. There's many different polymarket lines on this right now. Which model is going to be best? Yeah. So what says you? I don't know. I don't know because there was just one that Jensen talked about yesterday as going to become the next version of Claude or Gemini or Grock or whatever. So it just feels like there could be one that none of us have heard of that winds up taking the lead. You're not just running a business here.
20:11Katie Miller:You're also a global ambassador. You have a lot of foreign leaders come through the doors. Yes. Which country or ambassador has surprised you or have you taken a thing and you're like, wow, I did not know that about that nation, especially someone who's as well-traveled and studied as you? Yeah. Yeah. In terms of the leaders that have come through recently, I mean, if I think about some of the most iconic bells we've done, we did a bell in, I'm going to date this one, but it actually meant a lot. We had President Zelensky ring the bell from the bunker right after Labor Day in 2022, right after doing a roundtable with a bunch of CEOs.
20:53It was a very different time, but it was the fact that a world leader would take the time to do that really, really put a mark. President Malay was a trip. That's probably a good way to put it. I mean, I really respect what he's doing and the way he's delivered on what he's delivered on for Argentina. Hosting him was a tremendous amount of fun, not only because of the energy he brings, but because he was just so business focused. Even the president of South Korea that we hosted last year, it was very much a please come do business with us. we would love to welcome your business. So those world leaders that come in with more of the open mind on business are the ones that impress me the most.
21:46Katie Miller:What are they normally most curious about about the United States? A lot of times they're curious about how our capital markets have formed, what has influenced our capital markets, and why they've become the envy of the world. Many times some of them say, how do we replicate it? It's like, well, I've been doing this for 233 years. It's really tough to replicate. But a lot of them also seek guidance. You tell them the moves you made more recently on regulation are allowing American businesses to further flourish. And some of the countries I hear that are imposing more regulation as opposed to less regulation on their countries.
22:30Katie Miller:As we talk about AI, there's tons of headlines. There's no short about how AI is going to take all of our jobs and create doom and spiral for all of these college graduates, right? As you look at your kids and the future and you have these interactions with CEOs, what would your advice be to young people in terms of what should they be studying? Obviously, you have a coding computer science degree, which is so almost fortuitous. Fortuitous, but also that's the job. That's also the job that AI is theoretically going to replace. Replacing. You could technically be an AI programmer, I guess. But so where would you say, as students are looking to go to college or not go to college, what would your recommendation be as someone who is, I would say, better or worse, like a top recruiter for all these companies?
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23:24Well, first, on the AI taking everyone's jobs, this is the next great technology evolution revolution. 1950s, given that I was a coder, I remember people used to walk around with punch cards, or I had learned that people walked around with punch cards and getting those moved to actually operate these mainframe computers. There was a guy doing that. That guy got a different job as technology advanced. This is going to be the same evolution. We're going to learn how to use AI to enhance what we do and continue to evolve. So I don't know that it's going to displace some jobs, but I think it's really important to upskill people so that they become AI literate, for lack of a better description.
24:13Katie Miller:So you see at the working level, a lot of these companies, whether you look at Meta, like Anthropik, OpenAI, XAI, any of these companies, right? A lot of their engineers are not women. That it is just not something that women are intuitive at doing, yet you've done it. Why would you say that it is a genetic difference that women are not destined to be engineers? And is that something that you think more women should go into? Or is there an alternate path as this new age is among us? I think it's actually an opportunity. This technology age is an opportunity for women to become more comfortable with technology and what the technology jobs of the future are going to be, because we're all going to be using technology.
25:01Technology and maths in general has been this big scary thing for women. And even when you think about how universities in the past had recruiting, they had recruited their students, they would tend to see a woman and say, okay, I've got a great English program, art history.
25:21Katie Miller:Do you think it's genetic, though, that women inherently aren't wired to think the same way as a man in terms of sitting at a computer and needing maybe more social interaction? I think that in the past, and I think it's gotten better, but I think in the past, the curriculum wasn't made interesting to a woman. It didn't match a female's natural interest. It more matched a male's interest. So playing with robots, building cars, that's the more traditional things that a boy growing up, that's my boys played with. You know, they wanted to build a robot to beat another robot, or they wanted to build a car to go faster or things of that nature.
26:11Katie Miller:Yeah, my boys are driving cars and my daughter is sitting there playing dress up with her Barbies. Right. But virtual, how to build a program to allow for fashion design or allow for a Barbie to interact with other Barbies. That's something that would have been much more interesting for your daughter. So I do think that the way the education, the extra education, not what's being taught in schools necessarily, but the clubs, things of that nature, are more targeting female interests are going to enable more women to get into these. Are you working with any of these companies to replace the coding that they currently have as their infrastructure?
27:00Much of our financial infrastructure is built on COBOL, especially as of all these AI companies are moving to Python.
27:06Katie Miller:And so how do you expect to replace what is aging code to come up to where we need it to be in order to protect our grid infrastructure, our security infrastructure, and others? That's an area that at least we at NYSC are seeing a tremendous amount of benefit from AI because you can't find the COBOL coders. You can't find a Fortran programmer. You can't find a Pascal programmer. The people, but there is still that legacy code out there. How do you take a machine, for lack of a better description, with some oversight, because the machine will make errors and allow for a much speedier replacement of technical debt?
27:50Katie Miller:What do you think is the greatest challenge facing companies in the next five to ten years? I would say let's go five years. Yeah. Let's go five. Five years, I would say the biggest challenge is that they don't develop strong use cases for AI. And instead, they just deploy AI for the sake of deploying AI and don't see the expected results. Do you think it's much to do about nothing? Or do you think it is something, the fact that the Pentagon wants to pull Anthropic out of their system for them pushing back on how the Pentagon intended to use it? I think it's going to be an interesting debate as to how AI gets deployed for national security and infrastructure.
28:37I don't know where it will wind up, but it's sparking an interesting debate. It also, I think, is sparking an interesting debate just on AI use cases and how companies wind up using AI and deploying AI.
28:52Katie Miller:The other, I would say, I don't call it controversy among social media is, you know, use cases among kids and how they intend to use social media, whether that be TikTok or Instagram. What do you do personally for your children? Yeah, this is the big debate with my 14-year-old. First, debate number one was when do you get the iPhone? And what's your determination on that? So I waited until seventh grade and I had it locked down. My 11-year-old uses a watch to keep in touch with me. But the lockdown aspects of the phone is no social media. I think that there's a responsible way to roll out social media.
29:35I think social media has a tremendous amount of benefits, but put into the hands of someone whose brain is still developing and still figuring out where right and wrong and power of certain tools, such as our children, I think it's really important to go a little bit slower.
29:54Katie Miller:Do you agree with Australia's ban on 16-year-olds not having social media and under? Again, that comes back to what we were talking about earlier. Like, why 16? Why 15? Why 13? Why 18? Like, I don't know what the right number is because every 16-year-old is going to have a different level of maturity. But I'm a fan of delaying a little bit until you, as a parent, know that your kid is mature enough to be able to understand the power of social media, power for good, power for bad. When a new founder comes here, presumably, and they're launching or having conversations, they're very excited about where they've gotten to.
30:39Katie Miller:Yeah, of course. Is there anyone that's come in, you don't have to name names, I guess, but we can be less specific, and you're just like, they didn't treat other people the way you expected, and you don't know how they got to where they were? I think there are times that people come in with just an idea, and they've not yet done the work to refine the strategy. A lot of times those companies haven't gone public yet, though, and I actually think that's a benefit of the private markets, that those companies who haven't yet developed the maturity, the emotional intelligence to be a public company in addition to their strategy, they're allowed to stay private for a bit longer.
31:22Katie Miller:What's the biggest misconception people have on how the markets actually work? The biggest misconception that people have is that, first, that the exchange can influence a price of a stock. You really can't. It's that the exchange doesn't spend a tremendous amount of time focusing on technology. Technology is table stakes. And when you think about the amount of messaging that goes through this building alone, we process on peak days 1.2 trillion incoming order messages a day. You have to be thinking about your underlying technology, not just from an efficiency standpoint, but from a reliability and resiliency standpoint and a protection of the data coming through here.
32:07Katie Miller:If you could teach every American one lesson about investing, what would it be? Do it for the long term. Don't focus on the moves in the market in any one given day. Do you ever recommend a specific stock to people? I don't. I tend to look at broad market indices. Do you ever ask AI which stocks you should be investing in and then do it? No, but that's actually an area of opportunity I see for certain parts of AI and for certain models. The more retail facing models, for example, like I I think, you know, a Grok or a OpenAI and some of their models. They could actually be a great enabler for the retail audiences to get smarter about the market.
32:57Katie Miller:What keeps you up at night about our financial system? There are times that I feel as though we don't move fast enough or we haven't moved fast enough. I'd say I changed the way I phrased that because I think in the last year and a half, you've seen the market starting to move to really use the technology that exists to address the inefficiencies. The blockchain technology, stablecoin, the digitization of certain items that will enable much more efficient market moves. Everything we're doing around tokenization, for example. The fact that money can move and settle instantaneously, that's a good thing.
33:43We probably should have done that many years ago.
33:46Katie Miller:You've seen a lot of companies succeed from the moment they decide to go public and some struggle. What separates the ones that succeed from struggle? The ones that succeed are the ones that have a durable strategy and are not trying to be everything to everyone. Can you tell right away? I think you can tell pretty well during their testing the orders process and on the run to IPO. What's one technology that's transforming the way Wall Street works that people aren't thinking of today? I think AI is transforming the way Wall Street works because it is putting more thought-through analytics at the hands of the individual investor in a very rapid period of time.
34:39You're enabling a human to distill everything that has gone into a stock from a fundamental standpoint. Recent earnings transcripts, if they've had an investor day, if what the CEO has said publicly, you're doing that in a matter of seconds and minutes, which is enabling you, my parents, to make investment decisions very quickly. And I don't think we fully understand the power that that's having on the end investor.
35:13Katie Miller:Do you think the SEC's recent proposal to remove quarterly earnings is a good or bad thing? I think it is good in many cases. My one area where I just have a question mark is, what is that going to mean for disclosures in the short to medium term for a company? Like, will a company still put out a quarterly financial statement? I think that's going to be really dictated by their investors. But I think the premise that you want companies to focus on building and less time prepping for short term. Dealing with regulatory burdens. Yeah, dealing with regulatory burdens is a good thing. As long as there's some permanence to it, too.
36:02I would hate to see something as transformational as this, provided there's the transparency, the financial transparency element still there. I would hate to see that get pulled back. if there's any changes in administration in the future. What's a typical day for you like? It is manic. And, you know, I always tell people I have a schedule. And eight days out of ten, I don't follow the schedule because something pops up. It is an absolutely tremendous job and an honor to have this job. But it does mean you're pivoting all throughout the course of the day.
36:41Katie Miller:Are you working Saturdays and Sundays? Absolutely. How do you manage that with two boys, 11 and 14? How are you doing it? With two boys while I'm watching a baseball game or a basketball game? You find the time to be very present with them. And as you know, your kids don't want you present with them 16 hours a day every moment. A lot of time they want to play a game with a friend or they have a sports event with two boys. There's a lot of sports in my house. So you're able to make it work. What's your family non-negotiable that you guys say has to be done or what you guys do? We have to go on at least two vacations together as a family.
37:39Saturdays we have to go to church where one of my actually both of my children soon to be are in Catholic school so we go to church every weekend as a family we also don't allow phones at the dinner table which is
37:55Katie Miller:a small thing and it's becoming increasingly challenging you'll see when you get there with your own having them put the phone away at the dinner table can be a bit of a challenge By the way, it's a challenge as a parent, too. Like, we're the worst offenders. But you've got to have a conversation with your kids. You've got to be able to talk to them about stuff. And more importantly, to listen to what they're not saying, even if you're getting a grunt as an answer. Do you find that it's been easier to connect with your kids and have that time since kind of COVID has reshaped the workplace? COVID was a little bit of a blessing in that regard because the world was manic, but the world did stop in that you didn't have the travel element.
38:45As they got older, I actually had the opportunity to bring them along if I'm traveling too. During the summer, for example, if I have to go on business trips in the summer, you can sort of make them part of the experience.
38:55Katie Miller:How has raising kids shaped how you're a leader here for other young parents? What philosophies or rules have you put in place or changed to make it more amenable for young families? If someone says to me they want to work from home or leave early to go to their kids, whatever. Fill in the blank. Play. Parent-teacher conference. Game. That's a non-negotiable in my mind. Like, just go, why are you even asking me? Do you find that you're still elevating people who have young children and empowering them the same as you would if somebody didn't have a young child? I know it's discriminatory. Absolutely.
39:40Katie Miller:So I don't mean it like that. But, you know, there is, I would say, especially someone who has young children, your brain is always in two places at once, right? Where you are and what they're doing. And I think it makes people a lot better. But it also takes a special leader to say, hey, you can be the best parent and be the best worker while you're sitting there at the doctor appointment. And unplug from 530 to 630 during dinner and bath as long as you're plugging back in between 830 and 11. Have you found that that's the culture among a lot of young people now? Yeah, I think so. I think actually that this generation, the generations behind me value that in a different way that the generation that I'm a part of really had it the other way around.
40:25And hopefully because of my generation, we're enforcing that mindset in the young leaders. If I look at my own management team, some are married, some are not. Some have kids, some don't. All different ages. Some have grown kids, some have young kids.
40:40Katie Miller:Do you find the work ethic to be the same throughout generations? Or do you think young people tend to have a lesser work ethic? I think the challenge for a leader is finding the common work ethic. And that comes into company culture, how you build your culture and finding the right work ethic and picking the people that really embody that work ethic. What's the worst business decision you've ever made? Being too reactive. And I think it's something that women have the capacity to do initially, but then self-correct. being too reactive to a situation, being too emotional in a situation. When you start to think about it and you know that you do that, you learn how to take a beat and actually think about what the proper reaction could be.
41:40And that's something that really is due to experience.
41:44Katie Miller:Do you think anyone's treated you differently because you're a female leader? Absolutely. Absolutely. I mean, I've been in financial services and technology for now 28 years. So absolutely. Do you give a shit? No. That's the difference. That's exactly what I was going to say. You learn to, when you're 22 years old and someone does that to you, you react very differently than when you're in your late 40s and someone does it to you. Do you think feminism has taught women that they need to be offended and they have to be upset that they're treated differently than a man versus just accepting as how you've just said it, like, it is what it is and I'm still going to be the best I can be and be better than you?
42:26I don't know if feminism has done that. I don't know what has really done that, but I think the narrative that exists in mainstream is really what has contributed to it. And I don't know if that's due to feminism or if it's due to people who are just opinionated that are on different forms of media, be it linear, radio, whatever the case may be.
42:54Katie Miller:So in every episode, we play a game of would you rather. Cool. Would you rather replace the opening bell with a giant gong or with a countdown clock like New Year's Eve? Oh, I would rather do it with a gong. Because I like to say the opening bell is, and the closing bell, are celebrations of capitalism. And I feel like we should be ringing that real loud every single day. Would you rather lose air conditioning on the trading floor on the hottest day of the summer or have a week-long outage of the NYSE's website? Website. I would rather have the website. Now, if you said trading infrastructure.
43:40I didn't say trading infrastructure. Trading infrastructure, I'll live without the air conditioning. But website is fine. because I feel as though you could still get your message out through social.
43:53Katie Miller:Would you rather have AI manage your personal finances or let your 14-year-old manage them? I would rather have my 14-year-old manage them because my 14-year-old is an incredibly responsible human. I'm more and more impressed with him every day. Now, if it was my 11-year-old, not because of the age, I would probably rather have AI because he's the emotional one of the two. Would you rather explain how the stock market works to a room full of fifth graders or to members of Congress? I've done both.
44:30Members of Congress.
44:32Katie Miller:Who's the worst member of Congress you've ever interacted with? I don't know. They could be retired. They could be retired, so it doesn't matter. I don't know. I don't know. Would you rather go back and experience the New York Stock Exchange on its first day in 1792 or be able to see what it looks like 200 years in the future? 200 years in the future. And I really hope it has learned, continued to evolve and learn lessons during those 200 years. I'm expecting it will. So I asked you this a bit outside, but we're going to circle back. Yeah. What was the most memorable person you've ever had ring the bell?
45:04The most, the easiest ones to obviously say are the administration, um, bells that we've done. Those are the cheating answers. I know those are the, those are the cheating answers. I knew, I know you're going to hold me to task on those. The most memorable bell that I've ever done was the Zelensky bell really stuck in my brain. Because I, and this has nothing to do with the Ukraine war. He was remote in his bunker and his people had traveled 23 hours through a secure passage out of the Ukraine. This was September 2022 when the world looked a lot different. And the reason why it was so memorable to me was the fact that people would travel 23 hours through secure passage, which involved trains, unmarked cars, all of these different things to get to a location where they could then take a plane, really spoke to how important the capital markets are and the awareness that our platform brings.
46:10who's the most awkward person who's ever rung the bell Flava Flav really it was a little I have to give you a fun answer you do he was great I really enjoyed that bell I really enjoyed that bell because it was with the women's water polo team when they had won the silver medal and he He was supporting women and female sports and all that. But he wound up using the gavel. It was the closing bell. He used the gavel. The gavel went flying into the audience because it fell out of his hand. So it was interesting. Who's never rung the bell? Who you wish would come do it? Oh, there's all sorts of people that I wish would ring this bell.
47:05One. I will go with safer options. I'd say Warren Buffett would be the one that I, well, he has rung the bell, but he hasn't rung the bell since I've been here. He has rung our bell, though, as Berkshire's one of our listed companies.
47:21Katie Miller:He should have done it on the day he retired, right? Yeah. Did you try? Yeah. What's the most chaotic trading day you've experienced? Last April, there were a few chaotic trading days. Tariff days? Tariff days, yep. The first Liberation Day? Yes. The first Liberation Day was, I think, it was either a Wednesday or a Thursday. I can't remember when the actual...I think it was a Wednesday that the presentation in the Rose Garden happened. Beautiful day. Yeah. And the next, I'd say, four or five trading days were a bit chaotic. Actually, probably the next seven trading days were a bit chaotic while the market was finding its footing.
48:01Katie Miller:Do you wish President Trump did more tariffs? You know, it's worked out okay. The market has found its level. I mean, the Dow was just at 50 ,000. It's come off a bit, but, you know, we'll get back there. Do you think President Trump is to credit for how good the market's done in some of his policies, or do you think the market was always going to trend in that direction? I think the market has been strong. It's had really strong fundamentals. But I do think the market has, in general, liked some of the broad policies that have been implemented. Where do you get your news? I get my news probably a lot from social.
48:39I spend a lot of time looking at social. I spend a lot of time on X. I spend a lot of time on LinkedIn, too. I listen to podcasts as well. So it's a bit of everything. It really depends what type of news I'm looking for. There are some podcasts that are really quite technical that are market-focused that I think are quite good.
48:58Katie Miller:What's your favorite podcast? Aside from yours. Thank you. I really enjoy the TVPN guys because they're really technical. I enjoy All In. I enjoy some of the mainstream media podcasts, too. It really depends on the topic. Do you think there'll always be a place for CNBC on the trading floor? There will always be a place for CNBC on the trading floor. What value or critical value, I should say, do they provide? They do a great job on technical analysis and live technical analysis, particularly breaking news. They can, like today's a Fed day, as I'm talking to you here today. They will have a really in-depth technical analysis with their experts when that comes out.
49:44Katie Miller:What's the first app you open in the morning? My email. How many emails do you have on read when you wake up? A lot. Actually, not as many as I used to. The job I had prior to this was a much more global role. I ran our global data and fixed income business. So in that job, I think I had probably about 200 emails when I woke up. Now it's only about 60 or 70. How much do you sleep at night? I try to sleep seven hours. I like sleep. So when do you wake up in the morning? I wake up just about 6 o 'clock, a little bit before. Do you go to the gym? I do. What do you do? I do. I'm a big fan of SoulCycle.
50:24I do SoulCycle. Still? I do SoulCycle twice a week.
50:26Katie Miller:I thought SoulCycle went out of style. I'm an OG. I'm actually a very loyal person, so I'm not about trends. I've been going to SoulCycle since 2016. Do you use the same skincare products you've always used? What are you using? I moved from La Mer, and I'm using La Prairie. although I do sometimes use La Mer as well. Why'd you switch? Your skin changes as you get older. I was going to say, I thought you were like, one's healthier than the other. No, your skin changes as you get older. Have you gotten at all into this eating healthy, clean movement, whole foods? Yeah, I actually have because I eat out a lot for work.
51:09And I mentioned I try to go to spin twice a week. I also do weights, which is really important. Especially for women. For women, yeah. So that's been my New Year's resolution, which is still working, do weights twice a week. And additionally, I eat a meal. I have a meal delivery plan that I get every week for breakfast and lunch. It's Saqqara. It's vegan. Do you cook for your kids? Yeah, I try to, and then they complain about what I make. What's the best thing you make? I can make a good red sauce. I have some Italian descent in me, so I can make a mean red sauce.
51:47Katie Miller:What's a conspiracy theory that you believe in? I think there are aliens. Do you really? I do. I think there are... Like here, outer space? I think there are... There is life beyond this planet. And I think that they may be able to see what we do. Are there UFOs? Perhaps. Did we go to the moon? Of course. Okay. Those typically tie together for people. Of course. Are we going to go to the moon again? Yes. Has aliens ever visited the Earth? I don't know that. Okay. I don't know. I do think there's some beings out there, though. I don't know what they are and what they look like. We end the podcast on the same question.
52:32Katie Miller:If you could host a dinner party with three people dead or alive, who's at the table and what are you eating? okay three people dead or alive so i'm gonna go with alexander hamilton okay um thomas edison and grace hopper you're like who is grace hopper a little but what are you eating we are eating a selection of new york city hole in the wall restaurants. So there's a great taco stand. Are we getting food poisoning? No, no, there's a great taco stand around the corner, for example, that I love. That would be one course. A place from Chinatown would be another course. I mean, the New York City's got the best food.
53:24It's just got to know what holes in the walls to go to. Thank you so much for doing this. Thank you. Thanks for having me.
53:30Katie Miller:Thanks for joining this episode of the Katie Miller podcast. We're live 6pm every Tuesday nights every Get Your Podcast. See you next week.
From the publisher
The President of the NYSE joins the pod and NOTHING is off limits:
Is AI going to steal your job? Woke nonsense invading schools & the Trump effect on the markets.
