In short
Episode topic: Nir Eyal explains how limiting beliefs shape perception, relationships, and “luck,” using his “turnaround” method (from Byron Katie) and a belief framework distinguishing facts, faith, and beliefs.
Guest backgrounds
Nir Eyal is a Stanford lecturer and behavioral designer; he’s the author of three books, including Beyond Belief (science-backed way to stop limiting yourself). His partner Julie introduced him to the turnaround technique; they met in college (1997) and married in 2001.
Key claims
- Most “relationship problems” are actually “perception problems.”
- Limiting beliefs sap motivation and increase suffering by creating short-term relief.
- Beliefs are tools, not truths; facts are objective, faith doesn’t require evidence, beliefs are revision-ready.
- People can “manufacture more luck” by changing attention, anticipation, and agency.
Notable examples
- Flowers delivered half-dead led Nir to blame his mom; turnaround reframed it into multiple beliefs (including self-judgment), freeing him from needing her to change.
- “Lucky vs unlucky” study: lucky participants noticed a bold “43 images” cue in a newspaper; unlucky participants didn’t.
- For narcissist-like people, he argues the goal is reducing your suffering by adjusting expectations and granting “benefit of the doubt,” not necessarily staying in the relationship.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOIntroducing Nir Eyal
0:45 to 1:15
Ryan introduces Nir Eyal, highlighting his expertise and latest book.
“Why Nir says most people don't have relationship problems, they have perception problems.”
Key Themes of Discussion
1:15 to 2:12
Nir and Ryan discuss perception problems in relationships and key insights from Nir's work.
“Ladies and gentlemen, please enjoy my conversation with Nir Eyal.”
The Impact of Julie
3:02 to 3:40
Nir shares insights about his partner Julie and her influence on his beliefs.
“So we're gonna celebrate 25 years this year.”
Understanding the Turnaround Method
3:40 to 4:50
Nir explains the 'turnaround' method for changing limiting beliefs.
“And then I started, and then she kind of invited me to learn this technique as well.”
Identifying Limiting Beliefs
4:50 to 6:04
Nir discusses how limiting beliefs affect our actions and perceptions.
“My definition of a limiting belief is a belief that saps motivation and increases suffering.”
The Power of Perspective
6:04 to 7:30
Nir emphasizes the importance of understanding different perspectives in overcoming limiting beliefs.
“try to think about even if you have like a really bad boss.”
The Process of Change
7:30 to 10:00
Nir outlines a structured process to break limiting beliefs and unlock potential.
“So everybody kind of agrees with the end answer.”
Nir's Personal Story
10:00 to 14:00
Nir shares a personal story illustrating the turnaround method and its effects.
“You can repair relationships that you always thought you were broken.”
Exploring Limiting Beliefs and Their Impact
14:00 to 21:36
Learn how questioning your limiting beliefs can open up new possibilities for happiness and self-awareness.
“If you had a magic wand, it sounds crazy, but let's say you have a magic wand, tap your brain, and boom, you don't have that belief anymore.”
Understanding Relationships with Narcissists
21:36 to 25:56
Discover how to manage relationships with challenging individuals and reduce personal suffering.
“And yes, we could try the turnaround and we could try to put it more on us and be more reflective and thoughtful.”
Show all 24 chapters
Changing Expectations for Better Interactions
25:56 to 27:53
Learn the significance of adjusting your expectations to improve your relationships and reduce suffering.
“It doesn't mean you have to be with them.”
Inside the Writing Sessions with Authors
28:00 to 28:50
Explore the dynamics and techniques of productive writing sessions with fellow authors.
“So I want to get to the secret to better relationships in a second, but we were introduced by mutual friend of ours, a guy named Shane Snow.”
The Power of Physical Presence for Productivity
28:50 to 31:06
Learn how being around high-achieving individuals can enhance your focus and productivity.
“with my second book, Indistractable, How to Control Your Intention and Choose Your Life.”
The Dark Side of Comparison
31:06 to 31:43
Understand the negative effects of comparison and how to maintain personal goals.
“Now, there is definitely something to that.”
Time Boxing vs. To-Do Lists
31:43 to 34:26
Discover why time boxing is more effective than traditional to-do lists for productivity.
“social media in general, that you look out and you see the highlight reels of your friends, of people you don't know, of just the world in general.”
Perception Problems in Relationships
34:26 to 35:59
Learn about the belief systems that can hinder relationship satisfaction and happiness.
“The biggest problem with stupid to-do lists is that there's no feedback loop.”
Collaborative Conflict Resolution
35:59 to 38:12
Explore how collaboration can replace conflict in personal relationships.
“I'm just thinking of you and Julie both living the turnaround.”
The Transformational Power of Writing
38:12 to 42:00
Discover how writing can clarify thoughts and facilitate personal transformation.
“It's hard enough to have changed myself, right?”
The Power of Writing for Clarity
42:00 to 43:25
Explore how writing can enhance clarity and understanding of beliefs.
“Isn't writing though, such an amazing tool for both clarity and learning.”
Understanding Luck and Opportunity
43:25 to 47:26
Learn how belief shapes perception and the ability to see opportunities.
“How do you see opportunities that others miss?”
The Impact of Positive Mindset and Gratitude
47:26 to 51:02
Discover how a positive mindset and gratitude can provoke luck.
“Now, that doesn't mean it's going to come true.”
Transforming Relationships Through Belief
51:02 to 55:53
Understand how changing beliefs can improve personal relationships.
“So something as simple as sending a note of gratitude.”
Key Takeaways from the Conversation
56:00 to 56:39
Listeners will learn about key insights regarding beliefs and perception.
“and I'm pumped, man, to continue our dialogue as we both progress.”
The Nature of Beliefs and Luck
56:40 to 57:24
Explore how beliefs impact our perceptions and ability to see opportunities.
“And then you do not have relationship problems.”
Transcript
Automatic transcript. May contain errors.0:02Nir Eyal:Welcome to the Learning Leader Show. I am your host, Ryan Hawk.
0:08Ryan Hawk:Thank you so much for being here. Go to learningleader.com for show notes of this and all podcast episodes. Go to learningleader.com. Now on to tonight's featured leader. Nir Eil is a Stanford lecturer, behavioral designer, and one of the most rigorous thinkers in the world on why people do what they do and, more importantly, how to change it. He's the author of three books. His latest is called Beyond Belief, the science-backed way to stop limiting yourself and achieve breakthrough results. during our conversation we discuss. Why Nir says most people don't have relationship problems, they have perception problems.
0:54Ryan Hawk:And he shares the four questions that can transform any relationship. Then the critical difference between facts, faith, and beliefs, and why understanding that distinction is the key to changing anything about yourself. And then Nir shares how we can manufacture more luck in our lives. So good. Ladies and gentlemen, please enjoy my conversation with Nir Eyal. This episode is brought to you by Insight Global. Insight Global is a staffing and professional services company dedicated to being the light to the world around them. If you want to learn more about the CEO, Burt Bean, and Chief Revenue Officer, Sam Kaufman, check out episode 424.
1:41Ryan Hawk:we had a fantastic conversation talking about my partnership with the great people at Insight Global. If you need to hire one person, hire a team of people, or transform your business through talent or technical services, Insight Global's team of 30 ,000 people around the world have the hustle and grit to deliver. Hiring can be tough, but hiring the right person can be magic. Visit Visit insightglobal.com slash learning leader today to learn more. That's insightglobal.com slash learning leader. I flipped to the back of your book because I love reading about the people that you love, the acknowledgement section.
2:26Ryan Hawk:And I'm very curious about your partner, both in business and in life, Julie. She's the first thing you mentioned, the acknowledgement section. How has Julie impacted you when it comes to belief?
2:41Nir Eyal:Wow, interesting. So yeah, hey, I always love interviews that start different. And this is the first time anybody's ever asked me about Julie. And so I love, this is a great question. So Julie and I met the first week of college. I was helping her dad. I'd already moved into college and I helped her dad move a big little box. And it turns out that that box was being delivered to Julie's dorm room. And that's how we met. and that was in 1997. And we've been married since 2001. So we're gonna celebrate 25 years this year. She has done so much for my beliefs. I mean, you know, when you meet somebody, you kind of come in with certain beliefs and a certain personality and then you kind of adapt.
3:22Nir Eyal:And if it's not going well, you become more apart, right? Like you become more as individuals. Whereas if it goes well, I think you become more of a whole. And if it goes really well, then you become a better version of yourself. And that I think is definitely what Julie's done for me. And in fact, a big part of the genesis of the book came from her introducing me to this technique called the turnaround, which comes out of the work from Byron Katie that she used with her mother to repair the relationship that she had with her mom. And then I started, and then she kind of invited me to learn this technique as well.
3:59Nir Eyal:And I was just so impressed with it. And it started with interpersonal beliefs, you know, our relationship beliefs. But then it kind of turned into, wow, you can use the same technique in all kinds of different beliefs. And so it's something I use daily from anything from daily annoyances to workplace interactions to dreaming up the future to getting myself in a good mental place. This turnaround method is kind of at the core of how we can change our minds to serve us rather than hurt us.
4:28Ryan Hawk:What's the turnaround method?
4:29Nir Eyal:So the turnaround method is where you push yourself to collect a portfolio of perspective. So the problem is, is that our minds hate changing beliefs. We use these beliefs to justify passivity and we call these limiting beliefs. A limiting belief, according to my definition, I don't know if anybody else has defined them. My definition of a limiting belief is a belief that saps motivation and increases suffering. And it does that by creating short-term relief from discomfort. So I hate public speaking. I'm no good at public speaking. And so I'm going to avoid public speaking, right? I reduce my motivation to go on stage.
5:12Nir Eyal:So I'm providing myself temporary relief, but long-term suffering. Because long-term, I know I could have done a great job at that presentation. I could have put myself out there. So even though it was short-term comforting, it was long-term harmful. That difficult relationship with my mom, you know, I don't want to have that conversation because, you know, she's always that way. She'll never change. You know, it just goes to reinforce what I've always seen in her. So the limiting belief is she is one way and I can't change that. The liberating belief might be completely different in both those scenarios.
5:40Nir Eyal:It's maybe I can change myself, right? So what a turnaround does is it helps you identify many different kinds of beliefs. And then you can choose the ones that serve you versus the ones that hurt you, the one that you've been holding on to just because that's what you've always known. And it provides some semblance of safety and passivity and reduces immediate discomfort versus saying, hey, what could be just as true? And just collecting that portfolio perspectives allows you to pick and choose.
6:07Ryan Hawk:So to me, I feel like we all, especially from a leadership perspective, but just in general life, we'd all be better served if we spent more time leaping outside of ourselves and trying to put ourselves in the perspective of other people. try to think about even if you have like a really bad boss. Liz Weissman told me this 10 years ago, I feel like on this podcast, because I was complaining about a, you know, they're terrible. And she said, well, have you ever thought about what life is like from their perspective? And it sounds basic. Well, no, I hadn't, Liz. I just complain about them, right?
6:44Ryan Hawk:We all complain about people. It feels like the turnaround has elements of that, of perspective of, hey, hey, let's pause for a moment because we all see the world through our eyes and we're all pretty good at doing that. But why not for a second, let's pause and see it from someone else's perspective. Maybe that will help us understand why they made that choice, why they did that thing that we think is stupid because we're only viewing it from our eyes, our beliefs, our perspective and not theirs. Is that an element of it?
7:14Nir Eyal:Well, I think we all know the answer. We all know the punchline. Yeah, see it from somebody else's perspective. Yeah, think positive. Yeah, your beliefs are your destiny. We kind of know that stuff, right? Like the old Henry Ford quote or attribute to Henry Ford, nobody knows if he actually says it, is whether you believe you can or you can't, you're right. So everybody kind of agrees with the end answer. It's about how do we get there? All right, think about it from someone else's perspective. How? You can't even understand your own perspective. You want me to try and understand somebody else's?
7:42Nir Eyal:That's a good point, yeah. The world is confusing enough. And so what do we do? We retreat into our limiting beliefs. I'm wrong, they're right. Or sorry, the opposite. I'm right there wrong. What we want to do with this process is exactly the opposite. What we want to try and do is a step-by-step approach to help us break past what limiting beliefs always do, which is that they hide themselves. A limiting belief by definition is hidden because we think that what we see is accurate. We all think that what we experience is a fact, right? Like I saw it for myself. I'm stating my truth. This is the way things are.
8:21Nir Eyal:But that's not true at all. The way the brain processes information is woefully inadequate to put that burden of truth on it. So why does this happen? So your conscious attention can only process about 50 bits of information. That's your conscious mind can only process 50 bits. It's about a sentence per second. However, your mind is processing 11 million bits of information, right? So the sound of my voice in your ears, the light hitting your retinas, the ambient temperature of the room, your brain is aware of all this stuff. Your conscious mind is not. So your brain has to filter out and leaves you with 0.000045 % of the information that's coming in.
9:05Nir Eyal:So that's the difference between reading a simple sentence or war and peace twice every second. It's just way too much information. So in order to make sense of all this data coming in, the brain has to see reality through a tiny pinhole of attention, just a tiny fraction of reality do you actually consciously are aware of. And so how does the brain make sense of all this? It has to make predictions. And those predictions are based on our beliefs. We call this predict processing. And so everything you experience, everything you see, everything you feel, and everything you're inspired to do is determined by the three powers of belief.
9:42Nir Eyal:And it is only when you force yourself through an active process, not just, well, try and see it from their perspective, not just try and think positive. That stuff doesn't work. It's kind of platitudes. You need to have a structured process to teach you how to do that. And once you do that, you unlock your real potential. That's the game changers, that you can do things you never thought possible. You can repair relationships that you always thought you were broken. You can go into situations that you thought you were terrified of and come out the other end much better for it.
10:10Ryan Hawk:Okay, how do we do that?
10:12Nir Eyal:Okay. How do we do that?
10:14Ryan Hawk:That sounds great. I'm in. Let's go.
10:16Nir Eyal:Yeah. Yeah. So maybe the best way to illustrate this is with a personal story about how my life changed with this. So it started with my relationship with my mom. But you can substitute a workplace relationship, a marriage relationship, any interpersonal relationship, any belief that you hold. So here's, let me set it up for you. Here's what happened. A few years ago, my mom had her 74th birthday and I wanted to do something nice for her, Ryan. So I decided I was gonna send her some flowers. Problem was I was in Singapore and she was in Central Florida where I grew up. And so to get flowers to Central Florida, I had to call a bunch of florists and I had to stay up late and look at reviews and like try to figure it out to make sure the flowers arrived on time.
10:56Nir Eyal:I went to bed at 1 a.m., patted myself on the shoulder. I thought, okay, you did a nice job, Nir. You did something good for your mom. She's gonna love it. And I woke up the next morning, I called her up and said, hey, mom, happy birthday. Did you get the flowers I sent? To which she says, yes, I did. Thank you very much. But just so you know, the flowers were half dead. Don't order from that florist again. I instantly became my 13-year-old self. And I blurted out something I should not have, which was, well, that's the last time I order you flowers again. And I didn't immediately regret it. Now I do.
11:28Nir Eyal:But you can imagine it went over about as well as you'd expect. and after the call, I turned to Julie and I wanted her to sympathize with me. I wanted her to tell me why my mother was clearly being too judgmental, right? Like here I'd done something nice for her and now she's being all judgy about these flowers, right? Like how rude is that? I wanted to vent and she said, how about we do a turnaround? And I said, no, thanks. I do not want to do your stupid mumbo jumbo, touchy feely nonsense. Like we're supposed to vent here, right? Like, isn't that what we're supposed to do? Like, you can't let people not know how you feel.
12:04Nir Eyal:You have to get it off your chest. You have to vent. You have to tell people what you really think. You can't hold it inside. Like, I need to tell you why, you know, how terrible what she just did to me was. And she said, okay, well, let me just give you some space for that in her very patient way. And so I reluctantly decided to not vent because at that point I had read what the psychology literature says about venting. Venting is actually terrible. It does nothing but reinforce your beliefs about people because not only do we not see reality clearly. We certainly don't see other people clearly.
12:32Nir Eyal:We see our beliefs about people. We don't see reality as it is. We see reality as we are. And so I knew that venting was not going to help me. So I did the work here. I did what I'm about to share with you, which is I first wrote down the belief. And again, credit to Byron Katie. She came up with these four questions and she basically channeled Aristotle. This technique is over 2 ,500 years old. So basically what you do is you write down the belief. My belief was, my mother is too judgmental and hard to please. Okay, that was the belief. And then she prompts us with four questions. The first question is, is it true?
13:08Nir Eyal:Okay, is that belief true? Ryan, come on, back me up here. Clearly, my mother is being too judgmental and hard to please. When I bought her these flowers, she should have just said thank you. Okay, obviously. Next question. Second question is, is it 100 % absolutely true? Okay, is it absolutely true? It sounds like the first question. It's actually not. Is it absolutely? Because when you add the word absolutely, that means in all circumstances, no exceptions. Was my mother, in this case, 100%, there's no other explanation she was being too judgmental and hard to please? Well, maybe. I mean, depends how you look at it, I guess.
13:42Nir Eyal:Maybe there's a 1 % chance, unlikely, but yeah, maybe there's a 1 % chance that someone could see it differently. Okay, fine. Third question. Who am I when I hold onto this belief? How do I feel? Who do I become? How do I react? Well, I mean, well, I believe my mother is too judgmental and hard to please. I'm not very nice. You know, I'm short-tempered. I'm not my best self. Okay, here's the fourth question. Who would you be without that belief? If you had a magic wand, it sounds crazy, but let's say you have a magic wand, tap your brain, and boom, you don't have that belief anymore. What would your life be like?
14:16Nir Eyal:Who would you be? If I had this magical power, it'd be pretty awesome. I'd be more patient. I'd be kinder. I'd be more myself as opposed to a 13-year-old version of myself. So it kind of would be nice if I didn't have to have that belief. So what did I just do? In about 30 seconds, I determined, number one, that belief may not be true. It seemed very true a minute ago. Maybe it's not true. There's a shred of evidence. Perhaps it's not true. Two, it doesn't really serve me. I don't feel good with that belief. And three, there might be a better way to be, right? Like I could be actually be happier without that belief.
14:51Nir Eyal:Okay, so now something opens up. For the first time, you can see a situation. You force yourself just to these four questions. And let me tell you, this is a very simple minor example. I think a lot of people can relate to if you have a mom like mine. But I've seen this done with people who have the most extreme views politically and how their political opponents are causing them suffering. I've seen it with people who have trauma and baggage and a lot of suffering in their life. And I mean, you can see how through these four questions, they open up new possibilities, that they don't have to continue suffering.
15:25Nir Eyal:And so now comes the turnaround. The turnaround involves doing something absolutely ridiculous that you're gonna hate, which is it's asking you to look at that belief as the diametric opposite. What would the exact opposite of that belief look like? Now, why are you gonna hate it? because the brain hates changing its mind, right? We hate changing our minds. We have what's called a psychological immune system. Just like if you get a splinter in your finger, you have a biological immune system, your body will mount an immune defense. Well, the same happens in our minds that we do not like changing our minds.
16:00Nir Eyal:We hate it. And the more you feel that, oh, that's crazy. I don't want to think that way. That can't be true. The more you need to explore it because it's something that you are afraid to address because it might reveal a deeper truth. And that's exactly what happened to me. So here's what happened to me. First, I wrote down that first belief. My mother is too judgmental and hard to please. Now, what's the opposite of that belief? The exact opposite is my mother is not too judgmental and hard to please. Now, the job that I have to do here is figure out just any way, is there any possibility that that could be true?
16:34Nir Eyal:I don't have to believe it, but is there any possibility that that could also be true in any alternative universe, that my mother is not too judgmental and hard to please. Well, the more I thought about it, maybe she was just conveying information. The flowers arrived half dead. That's information. That's not judgment. That's just stating a fact. Maybe she was trying to help me not order from this florist anymore so I wouldn't get scammed. So she was trying to be helpful, not hurtful. Okay, is it true? I don't know, but it sounds like it could be plausible. All right, so now I have two beliefs.
17:07Nir Eyal:Let's see if we can go for a third one. Another turnaround could be, not my mother's two judgments on hard to please. What's the opposite? I am two judgments on hard to please. Ooh, yeah. Okay, how could that be true? Well, when I sat with that for a minute, I realized that I had rehearsed in my mind a script of what I wanted my mom to say. I had already pre-planned the effusive praise I wanted for being a good son and getting my mom flowers. And when that praise didn't come, I lost it. So who was being judgmental and hard to please? I was. Okay, now there's a fourth belief and this one really hit hard.
17:49Nir Eyal:I am too judgmental and hard to please towards myself. Okay, how could that be true? Well, when I'd spent a bunch of time planning for this thing that didn't work out the way I wanted it to work out, I felt like I was incompetent. Like here's this simple thing that didn't work out the way I wanted that I'd paid a bunch of money for and I'd messed up and now the money was wasted and my mom doesn't like it. And so that's a judgment on me. And so I felt incompetent. I felt like I was inept and that didn't feel good because I was judging myself. And this is what's called a misattribution of emotion.
18:23Nir Eyal:That when we feel bad inside, if you've ever been bullied or been a bully yourself, this is always what happens. When you feel crappy on the inside, the first person you can find, you're going to punch him in the face, either physically or verbally, because you feel crappy. And that's kind of what I did to my mom. Because I felt bad, so now she should feel bad.
18:41Ryan Hawk:Hurt people hurt people.
18:43Nir Eyal:That's right. And we do this all the time. And it started out something, you know, she was being too, and I had a case to be made. Like anybody listening to this story is like, yeah, your mom probably shouldn't have said that. And so I believe this firmly that that's why I blurted out and said, I'm not ordering you flowers. Because clearly that was true. She was too judgmental. But now I have four beliefs. Okay, I have the original one plus three more. Ryan, which one is true? All of them? None of them? Who cares? Here's the thing that's so important to realize about beliefs. Beliefs are tools, not truths.
19:15Nir Eyal:Beliefs are tools, not truths. This is the most important thing I can convey. A fact is an objective truth. It is fact about reality. It is so whether you believe it or not. The world is more like a sphere than it is round, than it is flat. Sorry, flat earthers. It doesn't care what you think. That is an objective fact. Faith is something else. Faith on the other end of the spectrum is a conviction that does not require evidence. God rewards the righteous. No evidence is required. In between faith and fact is a belief. A belief is a conviction that is open to revision based on new evidence. A conviction that is open to revision based on new evidence.
Read the full transcript
19:52Nir Eyal:What makes beliefs so special, the reason they are so underutilized is that they can change. They can change. And so most of our problems in the world, interpersonal problems, personal problems, geopolitical problems, come from this unfortunate situation where too many people think that their faith is a fact and the thing that they think are facts are nothing more than beliefs, which are changeable. And so now when I had these four beliefs, I could look at them and say, huh, I've held onto this one, which says my mom is too judgmental and hard to please. And that only has one way out. The only way that I could be happy is if my mom changed with that belief.
20:30Nir Eyal:Only one way. She has to change so I could be happy. Good luck. That doesn't often happen. The other three beliefs, well, now I could do something about that. They were in my control. And so that enabled me, it freed me. It was liberating. It's a liberating belief. I could do something I couldn't previously do. I could have a relationship with her because I could take care of my own garbage as opposed to insisting that she admit that she was wrong, which was not gonna happen. And so this is just one quick example. You can do this with your interpersonal relationships, with yourself about how you think about the world, with business challenges, I mean, the aspects of this go on and on and on.
21:06Nir Eyal:I think it's an incredibly powerful technique.
21:08Ryan Hawk:Okay, can I push on it a little bit? Please. Okay, so your mom is one of the four.
21:13Nir Eyal:By the way, changing my mind is the best thing ever, right? Because I'm all about changing beliefs. So I love it. This is my love language.
21:18Ryan Hawk:I don't know if I'm going to change your mind. I just want to say what I'm honestly thinking. Okay, so, and I don't even know how to phrase it yet. We'll figure it out. Your mom is one of the four people that you dedicate the book to. so I don't know if she's like the best example to use for this tool because in life you love your mom unconditionally she loves you unconditionally I'm guessing so there are other people in life at times I mentioned a boss or whatever the Liz Weissman story or others but there are sometimes we have to deal with people who are legitimately narcissist not that I can factually say that, but you know, you know, these people and we have to work with them or deal with them from time to time.
22:04Ryan Hawk:And yes, we could try the turnaround and we could try to put it more on us and be more reflective and thoughtful. Like you are, I want to be around people like you, by the way, like that are that reflective and thoughtful and curious. That's my tribe. That's what I'm talking about. But you are the minority of the world by being that thoughtful of a person. We can all have those thought bubbles of the people that come up that are not like your mom, that are not going to love you unconditionally, that are actually trying to do harm to other people that are very self-centered. You know what I'm saying?
22:41Ryan Hawk:Sure. What about for those types of people that we've all encountered? Do we just say, I'm just going to go the other way? I mean, what do you do? What do you do in that situation?
22:51Nir Eyal:Let's go back to what is a limiting belief. A limiting belief is a belief that decreases motivation and increases suffering. So where does suffering come from? What is suffering? Suffering is what happens in the gap between what is and what you want to be. So my suffering with my relationship with my mom was coming from the fact that I wanted her to be different. That's where my suffering was coming from. Who said I have the power to change that? Why should I expect her to be different? So this limiting belief, that person's a narcissist. What's implicit in that belief is, and that's bad. Does it have to be bad?
23:31Nir Eyal:Give me one way that that person in your life who's a narcissist is not bad. The easiest is that person's a narcissist. Awesome, awesome. You know why? Because I don't want to be around narcissists. I don't have to suffer anymore, right? I'm not expecting them to change, right? We have to understand everyone, even the narcissists, they are operating from the best tools they have. And so how do we measure love when we say, oh, I love you so much. What does that even mean? I love you a lot. I love it. What does that mean? To me, love is measured by the benefit of the doubt. How much benefit of the doubt we give to somebody.
24:10Nir Eyal:If you think about, so for me.
24:11Ryan Hawk:Like your kids, you give them the whole world. Yeah.
24:14Nir Eyal:Yeah. Like somebody you love more than I miss. So my daughter. Okay. When my daughter was born, I remember the day when she was born, they let me wash her for the first time. I take her downstairs after my wife gave birth, and I was the first person to give her a bath and wipe off all the gunk. And I remember when I held her, I just felt this overwhelming feeling of adoration. Like, I'm just crazy about this girl. Five minutes ago, she didn't exist, and now I love her more than anything. And I gave her complete, total benefit of the doubt. Now, why do I love her so much? Is it because she does things for me?
24:42Nir Eyal:She never sent me flowers, right? So she didn't do anything. She didn't make me feel good. I love her so much because I gave her complete benefit of the doubt. Even though babies, they poop, they need food all the time, they cry. But I never said, oh, she's crying to annoy me. She's doing that to hurt me. That's stupid. That's really delusional. No, we give babies ultimate benefit of the doubt because it's the only tool they have is to cry. They're not doing it to annoy us. And yet why is it that when those babies grow up and become adults, we don't give them benefit of the doubt? The narcissist in your life, the person who offends you, the person that hurts you, they just, that's the best tools they have.
25:24Nir Eyal:That's the best tools they have. You know, it doesn't mean you have to be with them. It doesn't mean you have to include them in your life. That's not the requirement. The requirement is how do you figure out to stop suffering, to be at peace. That's what I want in my life. I want to be at peace. as opposed to constantly expecting things to be different than they actually are. And so that's what this technique does. It helps you find the belief in your life that reduces suffering. That's the whole idea. It doesn't mean you have to be with them. It doesn't mean you have to forgive them per se, although forgiving means you had to judge them in the first place.
26:04Nir Eyal:And so part of it is releasing that idea of needing to forgive in the first place because you can't forgive unless you have previously judged. And so this big revelation for me is that I was constantly judging everything. Everything, right? Somebody cuts me off in traffic. I'm a jerk. There's a line at the burrito place. Oh my gosh. The business thing didn't work out. The stock market goes down. Judging, judging, judging all day long. It's all we do is judge. Good, bad, good, bad, good, bad. Expecting things to be different than they are. Why? These are all limiting beliefs and all they do is make us suffer.
26:37Nir Eyal:They make us miserable.
26:39Ryan Hawk:Thank you for going along with that with me because I think what it is is, at least personally, it's an expectation problem.
26:47Nir Eyal:Exactly.
26:48Ryan Hawk:I try to have high expectations for myself, for the people that I love in my life, both how I treat them and how I respect them and love them and care for them and them for me. But maybe there are others who I have the same expectations for them, but that's not who they are. And that's being -
27:08Nir Eyal:you to suffer. Correct. We don't, we don't have relationship problems. We have belief problems. It's your belief that something should be different than it is that people, it's like asking my, my daughter to speak Russian. She can't speak Russian. Like, what am I expecting? She can't, she doesn't have that ability. So why should I have expectations that people should meet my expectations? Now, it doesn't mean that if an employee is not performing, that I have to keep them around, I can fire them. That's okay. Like, but I'm not going to suffer from that. here was the requirement. Here's what they did or didn't meet.
27:39Nir Eyal:We may part ways. That's totally fine, but it's not going to cause me suffering. It's not going to cause me this emotional angst. I'm not going to be ruminating about it. I'm going to let it go because it's a limiting belief to believe that things should be different than they are.
27:53Ryan Hawk:Okay. Can we take a slight off ramp for a second? Sure. It applies to chapter three. Okay. It's about better relationships. So I want to get to the secret to better relationships in a second, but we were introduced by mutual friend of ours, a guy named Shane Snow. I love Shane Snow. I've been lucky to have dinner with him a few times in New York City. He's been super helpful to me over the past 11 years. The first person I had on my list that I wanted to interview when I launched this podcast 11 years ago. He said, you got to talk to Nir. He's the best. He's the man. We've done a lot together.
28:25Ryan Hawk:We wrote together. And right before we started recording, you talked about these sessions you would have with him and a few other people, these writing sessions. Can you take me inside that room for a second? I know this is not part of what we're going to talk about, but I can't help it. I can't help it. Can you take me like inside that room of you and Tim, Urban and Shane, these other people I've had on my podcast, what it was like, why you did it and how it helped you?
28:49Nir Eyal:Yeah. So this has to do with my second book, Indistractable, How to Control Your Intention and Choose Your Life. And one of the techniques in the book that I discovered is this amazing power of focus through a mutual goal. Even if that mutual goal is just to stay focused, it's incredible. When I would work on my own, I would get distracted. I would check email. I would do this, I would do that. But when I had other authors around me and what we would do, we would sit down, I'd prepare some coffee. I have a big old jug of coffee and I'd sit down. We would write for 45 minutes, then take a 15 minute break.
29:23Nir Eyal:Then write for 45 minutes, take a 15 minute break. We do that for three hours every morning.
29:27Ryan Hawk:Just sit there on your computers, type it away?
29:28Nir Eyal:Yep, just type it away. But we were with each other. And so when you see the person next to you, you know, Mark Manson typing furiously, getting his book done and Shane was there and Tim Urban was there and we were all writing. Not only is it inspiring, it keeps you on track. And so this is actually a technique I recommend is to find what I call a focus friend. So somebody that you can go to a coffee shop with or go to the company canteen and say, hey, you know what? I really need to focus. Let's keep each other accountable. Let's just work next to each other. And just like working side by side and seeing that other person also working on the stuff they should be working on.
29:59Nir Eyal:So we would oftentimes say, okay, what are you working on? What are you working on? All right, go. And that would keep each other accountable. And it turned out to be incredible. Mark finished his second book. I finished my second book that way.
30:10Ryan Hawk:Wow. Who could have thought at that time you guys would all go on to be these big time famous authors? Were you like that at the time or no? You guys were just all trying to figure it out together. there.
30:20Nir Eyal:Well, so, uh, I published my first book hooked and Mark had published subtle art. Shane had published, I think one or two books at that point. And Tim was, I hadn't published his book yet, but he was a pretty famous blogger at that point as well. So yeah, we weren't like super young in our careers. We were like getting going.
30:39Ryan Hawk:Yeah. I just think there's a big power in putting yourself physically in rooms with high standard, get after it type people. And regardless of what you're striving to do, having a practice of that, I know you mentioned you want to get back to that when you get back to New York City, of putting yourself in rooms with others who are getting after it, who you respect and they respect you. That's just like a universal truth life. Yeah.
31:06Nir Eyal:Now, there is definitely something to that. There's also a dark side, which you can't help but compare. And back to what we were saying earlier about expectations and suffering is that comparison is the thief of joy. Yeah. And so sometimes it can be tricky to be like, wow, I'm in a room with people who are super duper successful. I was like the least successful author there at the time. And so sometimes it can, you have to put it in perspective and to know, you know, I'm following a process. It's not about the outcome. It's about the journey. And it turns out the best thing you can do is do the work.
31:38Ryan Hawk:Well, I was going to say, I mean, now that's even more prevalent than ever. Instagram, social media in general, that you look out and you see the highlight reels of your friends, of people you don't know, of just the world in general. And it is so easy, even for the most self-aware person in the world, to start comparing themselves to other people's highlight reels. How do you manage that?
32:04Nir Eyal:I try and stick with the process. I think that's the best line of defense. So I'm a big fan of time boxing as opposed to to-do lists. And so I think what most people do, we're told that if a task is under two minutes, Just do it, which I think is terrible advice because every email takes less than two minutes. And so now you're spending your entire freaking day doing email. And then two, to-do lists are one of the worst things you can do for personal productivity because there's no constraint, right? You can always add more things to a to-do list. And so you come home from work every day and you say, oh my gosh, I still have all these things I haven't done on my to-do list.
32:35Nir Eyal:And you start saying stupid things like, oh, I'm no good at time management. Well, no, it's not that you're not good at time management. It's a stupid technique you're using. To-do lists are dumb. They don't have constraints. Whereas a time box calendar, and this is a very old technique. I didn't make this up. It's actually the most well-researched time management technique, way, way better than to-do lists. To-do lists have not been shown to be very effective at all. What's much more effective than a to-do list is planning out what you're going to do and when you're going to do it. This is called an implementation intention.
33:03Nir Eyal:Very well studied. The reason this is so much better is because the goal now becomes not to finish anything. Okay, this is super, super important. The goal is not to finish anything. What is this crazy guy talking about? What do you mean? Isn't to-do lists all about finishing stuff? Yeah, that's the problem because what do we do with a to-do list? We measure our self-worth by how many cute little boxes we check off. I used to do a task and say, oh, I forgot to put that on my to-do list. I'd write on my to-do list after I did it just so I could check it off. How stupid is that?
33:32Ryan Hawk:We all do it, man. What do we do with a to-do list? We all do that.
33:33Nir Eyal:We do the urgent stuff. We do the fun stuff. We don't do the important stuff that we need to do to move our lives and careers forward. Whereas when you have a time box calendar, and this answers your question of how do you stop looking to your left and right and comparing and contrasting with everybody you know, you put the time to do the work. So by having it on your calendar, the reason the goal changes, it's doing the work, not finishing the work. So why is it so much better than a to-do list? Because when you start on a to-do list, you work on something for five minutes. You say, well, let me, I have this question.
34:03Nir Eyal:Let me just go check this thing on Instagram. Let me answer an email. Let me check my Slack channel. And then what am I working on again? Oh, I totally forgot. Whereas a time box calendar, the only goal is to work on that task or do that thing for as long as you said you would without distraction. That's it, okay? Not finishing working on that task without distraction. Why? Because now you have a feedback loop. The biggest problem with stupid to-do lists is that there's no feedback loop. How long did that take you? You have to do a presentation. You have to write a blog post. How long did it take?
34:37Nir Eyal:I don't know, because you weren't tracking. Whereas when you say, okay, I have a presentation to give. It needs to be 30 slides long. and when I worked on it for one hour, I got three slides done. Okay, well, that means I need this many time boxes to finish the entire presentation. So now I have a feedback loop. I can start assessing how long things take for me to finish. So that's how you do it. You make time to do the work, to turn your values into time. That's the secret.
35:03Ryan Hawk:What is the secret to better relationships? You write that you don't have relationship problems. You have perception problems.
35:13Nir Eyal:What do you mean by that? So this is exactly what I was saying before about this relationship with my mom, that the problem was not in the relationship. It's not that anybody had to do anything different. It's that I had the belief that she had to change so I could be happy. So I was stuck on one and only singular belief. Well, guess what? I could be happy other ways. I could be happy if I realized any of the other three beliefs that we discussed earlier, that she was not being too judgmental and hard to please, that I was being too judgmental and hard to please, that I was being too judgmental and hard to please towards myself.
35:46Those three made me much happier
35:48Nir Eyal:than sitting there and waiting. She has to apologize and admit she was wrong, right? Those didn't make me happy because it wasn't going to happen. So that's the belief problem. You don't have relationship problems. You have belief problems.
35:59Ryan Hawk:I'm just thinking of you and Julie both living the turnaround. This is a weird question, but how is it when you guys have a disagreement, perhaps a fight? Are you like, wait a second, I didn't do the turnaround. I'm doing this wrong. Like, how does that go? when you're both so knowledgeable of these tools. Guess what? You don't fight.
36:17Nir Eyal:Really? You don't fight. You and Julie don't fight? Why would you fight with your spouse? We're on the same team. You fight with your enemy. Why would you fight with your spouse?
36:26Ryan Hawk:Let's say you have a disagreement about a parenting thing, any decision. I mean, you know, you're living together. You do life together. So you're not the same person. So you have disagreements, I assume. So how do you not fight? How do you make sure that you stay aligned on the same team, headed in the same direction?
36:43Nir Eyal:honestly since we have started this technique we used to fight or not fight we used to have disagreements now we don't even have disagreements we collaborate we collaborate because now this has become our habit this has become what we just default to if there's a very smart person much smarter than me who has an opinion who i respect deeply i love and admire why would i like fight with that person. Why would I even disagree with that person? I would collaborate with that person. It's like going to a mentor and saying, what do you think we should do with our daughter is having this in this challenge.
37:19Nir Eyal:We've had challenges that doesn't go away. Okay. Life never gets easier. You get stronger. That's a very important point. Life never gets easier. You just get stronger. Stuff keeps coming, right? But we don't suffer from it. Now we collaborate through it. And that's a completely different mindset. We're not adversarial. There's no need to be because I know she's operating with the best tools she has. She knows I'm operating with the best tools I have. And because we have this understanding that if we see things differently, that's an asset. Awesome. Now we celebrate the fact, okay, I think things should be this way.
37:56Nir Eyal:You don't think so. Amazing. A new perspective, right? Because think about it like collecting that portfolio perspectives we talked about earlier. I came in with one. It took work to get to the other three. Now, if I have a person who comes in with another perspective, amazing. and now it's like collecting pokemon cards right you've got to get them all then now with more perspectives i can pick the best one so it's it's a game changer wow you guys should go on the road teach that stuff seriously you know what though here's the thing people don't want to hear this yeah they do why would you say that my limiting belief at this very moment and this is what i'm doing the best with is that by sharing this stuff i'm sharing what's worked for me i don't want to change people, right?
38:41Nir Eyal:It's hard enough to have changed myself, right? To be where I am today. And that's what I share in my work. When I try and change people, when I try and kind of take this stuff on the road and say, hey, here's the right way to be, instantly people come up with excuses. They instantly want to share all their limiting beliefs. Well, you understand, my husband is this and my wife is that and she did this and he did that and they'll come up with a million reasons why they are the source of the problem, never me. Hate being me. Oh, definitely not me. And so it doesn't go anywhere. So what I've tried to do, and this is why Julie is very private about this as well, is we try and figure it out for ourselves.
39:21Nir Eyal:And if we learn some lessons along the way, we would try and share them this way. And you ask actually excellent questions. Most people don't ask these kinds of questions.
39:29Ryan Hawk:Well, thank you. I appreciate that. Your work though, is absolutely transformational. Correct?
39:34Nir Eyal:Thank you. I appreciate it. Thank you.
39:36Ryan Hawk:You would agree though. That's correct. I don't think that's a belief. I think that's a fact. It's transformational. By definition, transformation means change, hopefully for the better. I hope my work's transformational. So you say you don't want to change people, but you do, right? I mean, that's what your work does. It by definition changes people. If they read it, They listen to you. They listen to this podcast. They actually think about it. They have a conversation with their husband or wife about it. They do some work. And then they try to use the tools to improve, to get better, to actually put it into play instead of just being a theory.
40:15Ryan Hawk:Because I think that's why your work is so good, why it's helped me long before we ever even talked, right? Which is the first time is that it by definition is transformational, which then means it's changed me for the better and lots of other people too. So in a way, you say you don't want to change people, but you do. You do change people in a great way.
40:34Nir Eyal:Well, I appreciate that. That's very, very kind of you. I guess that's not my goal. When you say - What's your goal? If people want to change, wonderful. That's fantastic. It's benefited my life and it can help others. There's nothing better. Like when I wake up in the morning and I get an email from someone, as I did this morning, saying, here's how my life changed. It's amazing. It's a beautiful, beautiful feeling. But that's not what I want. That's not what I'm expecting. If it happens, beautiful. That's a wonderful thing. Well, what do you want then? I want to explain the world so they can be made better.
41:07Nir Eyal:That's my mission. That's what I do. I do the explaining part. And this, by the way, this happens with a lot of folks, right? Like, you know who the most successful people are? They're not the people selling you online programs about how to make online programs. That's not where the insights are. The insights are locked up in secret, right? Because there's no incentive to share it. And frankly, knock on wood, life has been good. We've started three companies together. Julie and I have started three businesses. This is our latest business, this writing stuff, which I do for me. Frankly, I like to write.
41:39Nir Eyal:I like to process. I write books on stuff I'm stuck on. So when I was getting distracted all the time, I wrote Indistractable to try and figure out how to manage distraction. When I learned about the power of beliefs and how to utilize them in my life, I wrote Beyond Belief. And if others benefit from that as well, that's fantastic, but I'm not out there selling courses and that's, that's not my, because I don't have to. Yeah.
42:02Ryan Hawk:Well, no, it's awesome. Isn't writing though, such an amazing tool for both clarity and learning. That's why all leaders, whether it's public or not, should have some form of writing practice because it creates such clarity. It helps you understand what you really believe the process of getting those messy thoughts out of your head onto the page like you guys were doing in that room together and like you and Julie do now, that is valuable as a tool, as a practice, as exists if you want to be a clearer, more informed thinker.
42:36Nir Eyal:It is the most underutilized secret weapon. I could not agree more because you can't write clearly if you can't think clearly. And so writing forces you to sit down and put in text, right? In black and white, what you believe. Now, the next level, okay? So you can write, write, write, write, write. You can have a bunch of gobbledygook, which is the first level because there's even more gobbledygook in your brain. So when you actually get it out on paper and write it down, then you can actually see what you believe. Then the next level, if you really want clarity, is to try and teach. That when you try and give a talk, turn a 350-page book into a 45-minute talk.
43:17Nir Eyal:That's going to force you to get real in terms of what really matters, not just what's fluff.
43:22Ryan Hawk:Yeah, I love it. Okay, you write a little bit about luck. Luck isn't chance. This is a great chapter title. How do you see opportunities that others miss? So we're out here. We're all looking for the opportunities. We're all missing them. Then somebody else does something and you go, ah, I just got lucky. He just got lucky with that thing, right? So you're right. Luck isn't chance though. So how do we see opportunities that others miss?
43:49Nir Eyal:So this is the first power of belief. There's these three powers of belief. The power of attention, which changes what you see. The power of anticipation, which changes how you feel. And the power of agency, which changes what you do. And so in the power of attention, the power to change what you see, what the research literature shows us is that having certain beliefs literally changes what you're able to see. So back when we talked about the 11 million bits versus 50 bits of information that you're able to process, that tiny pinhole of attention that you can see reality through, our beliefs shape what that pinhole is focusing on and how it's being filtered in our brain.
44:23Nir Eyal:So let me give you a good example. They did a study where they asked people who were self-described lucky or unlucky to do a very simple task. The task was take a newspaper, which the researchers had given them, same newspaper, both groups, and they said, would you please count the number of photographs in this newspaper, right? The number of images in this newspaper. The people who were self-identified as unlucky, people who thought that they believed that they were unlucky, they took on average two and a half minutes to finish this task, okay? The people who were self-described as lucky, who believed they were lucky, whether they were lucky or not didn't matter.
45:04Nir Eyal:It's people who believed they were lucky. They didn't take two and a half minutes. They took 11 seconds. Why the difference? The difference was that in this experiment, every paper that they gave had on page two, one of the images said in big bold text, you couldn't miss it, there are whatever it was, 43 images in this paper. Collect your prize. It literally told them the answer. The people who were self-described unlucky, who believed they were unlucky, They never saw it. They literally, their eyes glanced over it. Their brains took in the formation, but it never became part of their conscious awareness.
45:42Nir Eyal:It never made it into that pinhole of 50 bits of information per second. So to them, it didn't exist. Whereas the lucky people saw it. So they literally saw reality differently because they believe that opportunities come, that things like this happen. And so that's just a great example. In entrepreneurship, we see this all the time. Walter Isaacson, in his biography of Steve Jobs, was talked about his reality distortion field. And that's exactly what this is, that entrepreneurs, one, they tend to be way more optimistic. They believe that lucky things happen to them. And so they see opportunities.
46:16Nir Eyal:To be an entrepreneur, you got to see things differently. I mean, you see$100 bills on the ground when everybody's walking over them, right? You have to see this opportunity. And so that is driven by beliefs that you believe you can will things to change. Pronoia, right? What's that? Have you talked about pronoia before? Did I hear this? Learn this from you. Oh, not for me, but I know the phenomenon. You think everything's good is going to happen.
46:37Ryan Hawk:Pronoia is this belief that the world is out to treat you well, that good things are going to happen. I know I cut you off, so I apologize. I'm going to get back to this in a second. It actually made me think of a very personal story about a few days before my wedding day with my wife, Miranda. She's one of the things I love most about her is her. She shares this trait with my dad. and that is being insanely optimistic all the time. Love it. And so part of our wedding was planned to be outside some of the reception stuff. So we looked at the weather forecast and it showed it was going to rain, which puts a damper on a wedding if you're going to do some of it outside.
47:19Ryan Hawk:You got to move and do all this stuff. And I'll never forget it because we say it all the time now. Miranda looked at me and she said, with our luck, it's going to be a bright, beautiful sunny day for all of our guests and our family with our luck so many people in the world say with my luck and then they follow it by something that is bad or negative and i remember that it was just a few days before we got married that i was like man that's the right woman what a way to go through life and now we say it all the time we both say to each other our children say it With our luck. Now, that doesn't mean it's going to come true.
47:56Ryan Hawk:That doesn't mean we're right. But it means we believe in pro-noia. We believe in that. We've had our share of adversity like every other family, like every other couple. We've all have it, right? It's coming. We know it. But this belief and this mindset of saying, with our luck, fill in the blank of something that's extremely positive. It is so much more enjoyable to go through life with a person who looks at the world like that. It's so nice, man.
48:23Nir Eyal:It's contagious too.
48:24Ryan Hawk:It's contagious to the people around you. So this idea of with our luck, something great's gonna happen. Oh, I'm just telling you, man. It's contagious and it's fun and it's so much more enjoyable to walk through the world with people like that.
48:39Nir Eyal:It's so true. And here's the ironic thing is that it becomes true. So my family does something similar. We say, whenever something good happens, we say, ah, everything good happens to us, right? We just celebrate, right? Like there's no line at the TSA. Hey, everything good happens to us. The food was good. Oh, you see, we found this cool restaurant. Everything good happens to us. Like little things, big things, everything good happens to us. Now, do more good things happen to us than bad things? I don't know. Maybe, maybe not. Who cares? Beliefs are tools, not truths. Beliefs are tools, not truths.
49:10Nir Eyal:So you can choose to believe. And here's what's crazy. When you believe those things, you notice them more. So to you, your life actually does seem like it's magical. It does seem blessed. It does seem like you're always lucky because that's what you are letting through those 50 bits of information. You're seeing life through that lens. And so what this study demonstrated with people counting the photos was that they did become more lucky because they thought they were more lucky. So they saw opportunities that others missed.
49:38Ryan Hawk:It's similar with, maybe you have the science behind this, with gratitude. So my thinking is if you're always looking for opportunities to say thank you to somebody, whether you write them notes, You text them, you call them, you say it to them to their face. Having this mindset, my friends, Brooke, Codds, Garen, Stokes, they have thankful Thursdays. But what I noticed, it's not only on Thursdays when they write like three handwritten notes to people they're grateful for every Thursday. It's not only Thursdays that they're more grateful. It's every day. It's all the time of regularly saying, I'm the type of person who lives with gratitude.
50:13Ryan Hawk:I say thank you to people all the time. Like we have a contest with my girls is, you know, how many times can you say thank you when we stand in line at Chipotle, right? Because there's like four or five different people that work on your bowl or your burrito, whatever you're going to get. And you say you want white rice or brown rice? Brown rice. They do it. Thank you. Okay, the next person puts the chicken. Thank you. You know, and so just this idea of saying thank you regularly, it becomes your default setting. It opens your eyes out into the world to like, you just see more good things happening because you're constantly looking for opportunities to say thank you.
50:49Ryan Hawk:It's again, it's another cool way to go through life instead of saying, oh, that person messed up or they did that thing bad. You're looking for opportunities for people doing well so that you can thank them.
51:00Nir Eyal:That's absolutely right. And in fact, we know in a business setting that having gratitude, and I learned this from Tina Selig at Stanford. This is called provoked luck. They did a study on salespeople and they found that the salespeople who show gratitude more often, they found that 60 % of their opportunities were provoked luck, meaning that 60 % of the opportunities that came their way, they provoked the lucky thing that happened. So how does that happen? How do they create luck? How do you provoke luck? So something as simple as sending a note of gratitude. And this is something that I try and do all circumstances, right?
51:39Nir Eyal:If somebody makes me feel just a little bit of happiness, never hold back on a compliment. Never, ever hold back on a compliment. They're free. You get so much back from them. That's not why you should do it. But it just turns out that that's a fact of life, that you just get so much back. How does that happen? You know, you write a note. Tina Selle does this. She writes thank you notes compulsively. Like just, hey, thank you for this. A little reminder, a post-it note. Thank you for that. And she gives us a great example of, she wrote a thank you note one time to somebody. and the thank you note landed on someone's desk.
52:08Nir Eyal:And think about it, right? You're sitting at your desk and you've got all these things to do. And here's a thank you note. And then to the right of that thank you note is your laptop where you've got an email about a new opportunity that's come up. Well, who is gonna get the call about that opportunity? Well, your thank you notes right there. Oh yeah, Ryan's top of mind. Ryan's such a nice guy. He sent me that note. Wow, what a sweetheart. Yeah, you know what? I'm gonna call Ryan about that opportunity. You're just top of mind more often and that's how you provoke luck to come back at you.
52:35Ryan Hawk:Nir, there's a million more things we could get to. We touched on just a little bit of your book. I love it. I'm grateful for you that you sent it to me. I want to close with one more question. Since we started personal, we've touched on personal moments throughout. I want to end with a personal question. So fast forward to one year from today. Okay. This is called the champagne question. You and Julie, I don't know if you drink champagne or not. It doesn't matter. You and Julie though, let's say for the instance of the question, are popping bottles. you guys are celebrating like crazy what are you celebrating wow what are we celebrating a year from now one year thing that comes to mind is that my daughter's going to college
53:18Nir Eyal:and so we'll be celebrating sending her off to to school yeah that little baby grew up
53:24Ryan Hawk:how do you feel about that i'm going through the exact same thing right now yeah how old are your kids? We have four. They'll all be in college next year.
53:32Nir Eyal:Wow. All four going to college next year?
53:35Ryan Hawk:Yeah. Yeah. Holy smokes.
53:37Nir Eyal:So one of the byproducts of changing my relationship with my mom is that I started changing my relationship with my daughter, right? These two incredibly important women in my life because, you know, love is measured from the benefit of the doubt. And so when I started re-giving my daughter benefit doubt that a few years ago, you know, we were kind of having difficulty. We were arguing. This was before I started writing Beyond Belief and I learned about these techniques. And then expecting the grace from my daughter that she would give me benefit of the doubt pushed me to figure it out with my mom because I needed to give her the benefit of the doubt as I would want my daughter to give me benefit of the doubt that I know that in my shoes, I'm doing my best.
54:22Nir Eyal:I'm not perfect. I make mistakes. It's the tools I got. And you know what? My mom as well. And you know what? My daughter too. And everybody, even the narcissist, asshole, person who's, we're all just trying our best, right? With the tools we have available based on our beliefs, based on our history. And so that completely changed our relationship. We just, for my birthday, my birthday was a few weeks ago, we went skiing together. And let me tell you, Ryan, the entire three-hour car ride up, the entire three-hour car ride back, we were having a conversation. We were just chatting. We wrote an article together in the car.
54:58Nir Eyal:We had an idea for like a blog post we want to do together. She's into writing as well. And, and it was just, it was just amazing. Cause like you always love your kid. As soon as your kid's born, you love them. But if you do your job right and things fall into place and you're very lucky, you like them. And that's a game changer, right? You go from loving them to I like you. Like I was sitting across the table from we had dinner after we went skiing together. And like, I just, I just like you. Like you're a good person. Like you're, you're a friend. And that's just, gosh, is there anything better?
55:31Nir Eyal:And frankly, I don't know if I would have gotten there had I not learned these techniques of seeing my beliefs differently.
55:36Ryan Hawk:Oh man, that's as good as it gets. Thank you for sharing. The book's called Beyond Belief, The Science Back Way to Stop Limiting Yourself and Achieve Breakthrough Results. Like your other books, man, I think you're getting better and your past ones were awesome. And so I've been a follower of your work. I'm so glad and grateful for Shane for connecting us. I know this will not be the last time we talk and I'm pumped, man, to continue our dialogue as we both progress. Thank you so much.
56:05Nir Eyal:You call me anytime and we'll commiserate as we miss our daughters and kids together anytime. I love it, man. Thank you so much.
56:16Ryan Hawk:It is the end of the podcast club. Thank you for being a member of the end of the podcast club. If you are, send me a note, Ryan at learningleader.com. Let me know what you learned from this great conversation with near aisle. A few takeaways from my notes. Beliefs are tools, not truths. The most powerful ones aren't the ones you can prove. They're the ones that help you live better. And then you do not have relationship problems. You have perception problems. change what you believe about someone and you can change what you're capable of seeing in them and then lucky people aren't necessarily lucky they see opportunities others miss because their beliefs have trained their attention to look for them with our luck it's going to be a beautiful bright sunny day it's so nice to be around people like that and then the belief that once served you may now be your biggest obstacle.
57:18Ryan Hawk:The goal isn't to find the right belief and hold it forever. It's to stay curious enough and to keep revising. Near really made me think throughout this entire conversation. I hope you found it useful. Once again, I want to say thank you so much for continuing to spread the message and telling a friend or two, hey, you should listen to this episode of The Learning Leader Show with Near Isle. I think he'll help you become a more effective leader because you continue to do that and you also go to Spotify, Apple Podcasts, subscribe to the show, rate it five stars, hopefully. Write a thought for you by doing all of that.
57:53Ryan Hawk:You are giving me the opportunity to do what I love on a daily basis. And for that, I will forever be grateful. Thank you so, so much. Talk to you soon. Can't wait.
From the publisher
Order my new book, The Price of Becoming... www.LearningLeader.com/Becoming
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My Guest: Nir Eyal is a Stanford lecturer, behavioral designer, and bestselling author who has spent his career at the intersection of psychology, technology, and human behavior. He's one of the most rigorous thinkers alive on why people do what they do, and what it actually takes to change.
Notes
Julie introduced Nir to the Turnaround technique. Nir and Julie met the first week of college in 1997 and have been married since 2001. A big part of the genesis of Beyond Belief came from Julie introducing Nir to this technique called The Turnaround, which comes out of the work from Byron Katie, that she used with her mother to repair the relationship she had with her mom.
A limiting belief is a belief that saps motivation and increases suffering. It does that by creating short-term relief from discomfort. "I hate public speaking, I'm no good at public speaking, so I'm going to avoid public speaking." You reduce your motivation to go on stage, providing yourself temporary relief, but long-term suffering.
The Turnaround helps you collect a portfolio of perspectives. The problem is that our minds hate changing beliefs. We use these beliefs to justify passivity. A turnaround helps you identify many different kinds of beliefs, and then you can choose the ones that serve you versus the ones that hurt you.
Your conscious mind can only process 50 bits of information per second. Your brain is processing 11 million bits of information (the sound of a voice, light hitting your retinas, the ambient temperature of the room). Your conscious mind is not aware of all this. Your brain has to filter out and leaves you with 0.00045% of the information that's coming in.
The brain sees reality through a tiny pinhole of attention. It's the difference between reading a simple sentence or War and Peace twice every second. In order to make sense of all this data coming in, the brain has to see reality through a tiny pinhole of attention, just a tiny fraction of reality you're actually consciously aware of.
The brain makes predictions based on our beliefs. How does the brain make sense of all this information? It has to make predictions, and those predictions are based on our beliefs. We call this predictive processing. Everything you experience, everything you see, everything you feel, and everything you're inspired to do is determined by the three powers of belief.
The three powers of belief:
- The power of attention changes what you see
- The power of anticipation changes how you feel
- The power of agency changes what you do
Limiting beliefs hide themselves. A limiting belief, by definition, is hidden because we think that what we see is accurate. We all think that what we experience is a fact. "I saw it for myself. I'm stating my truth. This is the way things are." But that's not true at all. The way the brain processes information is woefully inadequate to put that burden of truth on it.
The Turnaround uses four questions to challenge limiting beliefs.
- Is it true?
- Is it 100% absolutely true?
- Who am I when I hold onto this belief?
- Who would I be without this belief?
Nir's story: "My mother is too judgmental and hard to please." Nir sent his mom flowers for her 74th birthday. She said, "Thank you very much. But just so you know, the flowers were half dead. Don't order from that florist again." Nir instantly became his 13-year-old self and blurted out, "Well, that's the last time I order you flowers again."
Venting is terrible. It does nothing but reinforce your beliefs about people because not only do we not see reality clearly, we certainly don't see other people clearly. We see our beliefs about people. We don't see reality as it is. We see reality as we are.
The Turnaround opened up new possibilities for Nir. In 30 seconds, he determined: (1) that belief may not be true, (2) it doesn't really serve him, and (3) there might be a better way to be. He could actually be happier without that belief.
The brain hates changing its mind. The turnaround asks you to look at the diametric opposite of your belief. We have a psychological immune system. Just like if you get a splinter in your finger, your body will mount an immune defense. The same happens in our minds. The more you feel "that's crazy, I don't wanna think that way, that can't be true," the more you need to explore it.
Nir found four beliefs instead of one:
- My mother is too judgmental and hard to please
- My mother is NOT too judgmental and hard to please (maybe she was just conveying information)
- I am too judgmental and hard to please (I had rehearsed a script of effusive praise I wanted)
- I am too judgmental and hard to please towards myself (I felt incompetent that the flowers didn't work out)
"Beliefs are tools, not truths." This is the most important thing Nir can convey. Which one of those four beliefs is true? All of them. None of them. Who cares? Beliefs are tools, not truths.
Facts, faith, and beliefs are three different things.
- A fact is an objective truth about reality. It is so whether you believe it or not. The world is more like a sphere than it is flat. That is an objective fact.
- Faith is a conviction that does not require evidence.
- A belief is a conviction that is open to revision based on new evidence.
Most problems come from thinking faith is a fact. Too many people think that their faith is a fact, and the things they think are facts are nothing more than beliefs, which are changeable. That's where most of our problems come from: interpersonal problems, personal problems, geopolitical problems.
The original belief left Nir powerless. "My mom is too judgmental and hard to please" only has one way out: she has to change so I could be happy. Good luck. The other three beliefs, Nir could do something about. They were in his control. That enabled him. It freed him. It was liberating.
Misattribution of emotion: hurt people hurt people. When we feel bad inside, if you've ever been bullied or been a bully yourself, this is always what happens. When you feel crappy on the inside, the first person you can find, you're going to punch him in the face, either physically or verbally, because you feel crappy. That's what Nir did to his mom because he felt bad. So now she should feel bad.
How to handle narcissists: acknowledge they're operating with the best tools they have. That person is a narcissist? Awesome, because you don't have to be around them. But narcissists are operating from the best tools they have. It doesn't mean you have to include them in your life, but how do you stop suffering because of them? Acknowledge they are, and reduce your suffering around them.
Nir called his mom and apologized. He said, "I'm so sorry for my behavior. I realize that you were trying to help me. You were conveying information about the flowers, so I wouldn't order from that florist. Thank you for that." That call completely changed their relationship.
We expect people to change, but we can't even change ourselves. We can't do the simplest habits like eating better, exercising more, and managing our time. Why are we expecting other people to change?
"Love is measured by the benefit of the doubt." When Nir's daughter was born, and he held her for the first time, he felt overwhelming adoration. Five minutes ago, she didn't exist, and now he loved her more than anything. He gave her complete, total benefit of the doubt. Why? She didn't do anything. She never sent him flowers. Babies poop, they need food all the time, they cry. But he never said, "she's crying to annoy me." We give babies the ultimate benefit of the doubt.
Why don't we give adults the benefit of the doubt? When those babies grow up and become adults, we don't give them the benefit of the doubt. The narcissist in your life, the person who offends you, the person that hurts you, those are the best tools they have. It doesn't mean you have to be with them or include them in your life. The requirement is: how do you figure out how to stop suffering, to be at peace?
We're constantly judging everything. Somebody cuts you off in traffic. Jerk. There's a line at the burrito place. The business thing didn't work out. The stock market goes down. Judging, judging, judging all day long. Good, bad, good, bad, good, bad. Expecting things to be different than they are. These are all limiting beliefs, and all they do is make us suffer.
"We don't have relationship problems. We have belief problems." The problem is your belief that something should be different from what it is. It's like asking Nir's daughter to speak Russian. She can't speak Russian. What am I expecting? She doesn't have that ability. Why should I have expectations that people should meet my expectations?
Nir and Julie now collaborate instead of argue. Since they started using the Turnaround technique, they used to have disagreements. Now they collaborate. If there's a very smart person, much smarter than Nir, who has an opinion, who he respects deeply and loves and admires, why would he fight with that person? He would collaborate with that person.
Different perspectives are an asset to collect. If Nir sees things one way and Julie sees them differently, that's amazing. A new perspective. It's like collecting Pokémon cards. You've gotta get 'em all. Now with more perspectives, he can pick the best one.
Writing sessions with Tim Urban, Shane Snow, and Mark Manson. Nir would work on his own and get distracted. But when he had other authors around him, they would sit down, write for 45 minutes, take a 15-minute break, write for 45 minutes, take a 15-minute break. They'd do that for three hours every morning. Not only is it inspiring, it keeps you on track.
Find a focus friend. Somebody you can go to a coffee shop with and say, "I really need to focus. Let's keep each other accountable. Let's just work next to each other." Just like working side by side and seeing that other person also working on the stuff they should be working on keeps you accountable.
Comparison is the thief of joy. Sometimes it can be tricky to be in a room with people who are super successful. Nir was the least successful author there at the time. You have to put it in perspective and know it's not about the outcome, it's about the journey. The best thing you can do is do the work.
Time boxing is better than to-do lists. To-do lists are one of the worst things you can do for personal productivity because there's no constraint. You can always add more things to a to-do list. You come home from work every day and say, "I still have all these things I haven't done on my to-do list."
A time box calendar is the most well-researched time management technique. What's much more effective than a to-do list is planning out what you're going to do and when you're going to do it. This is called an implementation intention. The goal now becomes not to finish anything. The goal is to work on that task for as long as you said you would without distraction.
Make time to do the work, to turn your values into time. That's the secret to avoiding comparison. You put in the time to do the work. When you have it on your calendar, the goal is doing the work, not finishing the work.
Lucky people literally see reality differently. They did a study where they asked people who were self-described lucky or unlucky to count the number of photographs in a newspaper. The unlucky people took on average two and a half minutes. The lucky people took 11 seconds. Why? On page two, one of the images said in big, bold text, "There are 43 images in this paper. Collect your prize." The unlucky people never saw it. Their brains took in the information, but it never became part of their conscious awareness.
Entrepreneurs see $100 bills on the ground when everybody's walking over them. That is driven by beliefs. You believe you can will things to change. Walter Isaacson, in his biography of Steve Jobs, talked about his reality distortion field. That's exactly what this is. Entrepreneurs tend to be way more optimistic. They believe that lucky things happen to them, and so they see opportunities.
"With our luck, it's going to be a bright, beautiful, sunny day." So many people say "with my luck" and follow it with something bad or negative. This belief and mindset of saying "with our luck" followed by something extremely positive is contagious and enjoyable.
"Everything good happens to us." Nir's family says this whenever something good happens. There's no line at the TSA. "Everything good happens to us." The food was good. "Everything good happens to us." Little things, big things. Do more good things happen to them than bad things? Maybe, maybe not. Who cares? Beliefs are tools, not truths. When you believe those things, you notice them more. Your life actually does seem magical, blessed, like you're always lucky.
60% of opportunities are provoked luck. They studied super successful entrepreneurs and VCs and found that 60% of their opportunities provoked luck. They provoked the lucky thing that happened. How? Something as simple as sending a note of gratitude. Never hold back on a compliment. They're free. You get so much back from them.
Thank you notes create provoked luck. Tina Seelig writes thank you notes compulsively. She wrote a thank you note to somebody. The thank-you note landed on someone's desk. You're sitting at your desk with things to do, and here's a thank you note, and to the right is your laptop with an email about a new opportunity. Who is going to get the call about that opportunity? You're top of mind. "Ryan's such a nice guy. He sent me that note. I'm going to call Ryan about that opportunity."
Changing Nir's relationship with his mom changed his relationship with his daughter. Love is measured by the benefit of the doubt. When Nir started giving his daughter the benefit of the doubt, it pushed him to figure it out with his mom because he needed to give her the benefit of the doubt as he would want his daughter to give him the same. He's doing his best. He's not perfect. He makes mistakes. Those are the tools he's got.
You go from loving your kid to liking them. Nir and his daughter went skiing together for his birthday. The entire three hour car ride up, the entire three-hour car ride back, they were chatting. They wrote an article together in the car. You always love your kid. As soon as your kid's born, you love them. But if you do your job right and things fall into place and you're very lucky, you like them. And that's a game changer.
Reflection Questions
- What limiting belief are you holding onto where someone else has to change? What are three other ways to look at that same situation that would put the control back in your hands?
- Are you treating your beliefs like facts or like tools? Which beliefs are you holding because they're true, and which ones are you holding because they serve you?
- Who in your life are you not giving the benefit of the doubt? What would change if you gave them some grace?
More Learning:
#554 - Tim Urban: Become a High Rung Thinker
#342 - Shane Snow: The #1 Leadership Skill is Intellectual Humility
#596 - Arthur Brooks: The Art & Science of Happiness
Podcast Chapters
02:19 Julie Introduced Nir to The Turnaround
04:28 Limiting Beliefs: How They Sap Motivation
07:51 Your Brain Filters 99.99% of Reality
10:17 The Flower Story: When Nir Became His 13-Year-Old Self
12:41 The Four Questions That Change Everything
15:25 Finding Four Beliefs Instead of One
19:08 Beliefs Are Tools, Not Truths
22:52 Narcissists Are Using Their Best Tools
27:53 Focus Friends: Writing with Tim Urban, Shane Snow, and Mark Manson
31:09 Comparison Is the Thief of Joy
32:04 Time Boxing Beats To-Do Lists
35:04 We Don't Have Relationship Problems, We Have Belief Problems
35:59 Why Nir and Julie Don't Fight Anymore
38:25 Explaining Worlds vs Changing People
42:03 You Can't Write Clearly If You Can't Think Clearly
43:23 Lucky People See $100 Bills on the Ground
46:29 "With Our Luck, It's Gonna Be a Beautiful Day"
49:38 Thank You Notes Create Provoked Luck
52:42 From Loving Your Kid to Liking Them
56:16 EOPC
