New Yorkers Volunteer to Commemorate 9/11 -With Ed Welter

15 Sep 2026 · 53 min · 22 chapters

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In short

Ed Welter, a New York City tour guide and 9/11 Memorial volunteer, discusses New Yorkers volunteering to commemorate 9/11, his personal path back to the city, and how he connects 9/11 history to other NYC landmarks (especially the Woolworth Building and the Koenig Sphere).

Guest background (Ed Welter)

Born in Alphabet City (Lower East Side). Worked in dialysis after his mother’s kidney disease; his mother founded AAKP (American Association of Kidney Patients). Later owned a construction estimating/management company for 40 years. Licensed NYC tour guide for 13 years; has volunteered at the 9/11 Memorial since it opened in Sept 2011 and became a museum docent. Pro bono work includes 90 smart home projects for Tunnel to Towers Foundation.

Key claims

The towers’ collapse can be explained logically via “math.” Volunteering and community service “come back” to you. The Koenig Sphere was long unlit; it was lit starting Jan 2026 after years of effort.

Notable examples

A birdhouse tribute for victim Paul (S63, South Tower) made for Martha Stewart; Tunnel to Towers 5K through the Brooklyn Battery Tunnel featuring a participant on a respirator; Woolworth Building tours linking “hub and spoke” stories (including segregated lunch counters in the South).

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

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Ed's Early Life in Alphabet City

1:16 to 3:16

Ed shares his childhood memories growing up in Alphabet City.

“With me today, I have my good friend here, Ed Welter.”

Family Heritage and Memories

3:16 to 4:43

Ed discusses family history and significant moments from his past.

“And when he came home, we all had to get out of the kitchen, go sit in the living room, pull this big, I still remember it was green, a big heavy green drape across.”

Impact of Mother's Illness

4:43 to 8:44

Ed reflects on his mother's health struggles and her legacy.

“By the way, we went to take my dad there on his 70th birthday.”

Advocacy and Change

8:44 to 9:50

Discussion about Ed's mother's advocacy for kidney patients and its impact.

“So if you didn't have the money, you died.”

Personal Experiences with Dialysis

9:50 to 11:59

Ed shares personal experiences and memories regarding dialysis treatments.

“She didn't live a long life, but she lived a good life.”

Life After Moving to Long Island

11:59 to 14:01

Ed narrates his experiences of living in Long Island and the journey back to NYC.

“So, yeah, it's been a funny, you know, in some ways.”

Reflections on Home and Change

14:01 to 16:48

The speaker discusses their relationship with New York and the changes in their life and business.

“But I always felt like I was just never, I was never at home there.”

Living in Morningside Heights

16:49 to 19:03

The joy and community of living in Morningside Heights compared to Battery Park City.

“The funny part of Billionaire's Row is that the original Billionaire's Tower is now probably the smaller.”

Volunteering at the Cathedral

19:04 to 22:26

An account of the speaker's experience as a volunteer tour guide at the Cathedral of St. John the Divine.

“So they said, you'd be perfect for the architectural tours.”

Joining the 9/11 Memorial Museum

22:27 to 23:29

The emotional journey of joining the 9/11 Memorial Museum as a volunteer.

“So from there, the next thing that I saw, which is really the life change.”
Show all 22 chapters

Life After 9/11 and Becoming a Tour Guide

23:30 to 27:26

The transition from volunteering at the memorial to becoming a licensed tour guide.

“Yesterday was, if I was, no idea, everything was closed.”

Reviving the Woolworth Building Tours

27:27 to 28:00

The speaker discusses taking over the Woolworth Building tours and their vision for its future.

“We got a phone call from Helen and her and her brother Chuck were retiring.”

The Woolworth Building's Transformation

28:00 to 28:34

Learn about the new developments and welcoming initiatives at the Woolworth Building.

“Instead of the Woolworths building being famous for two things.”

Volunteering and Community Impact

28:34 to 29:21

Discover how volunteering at 9/11 memorial events leads to meaningful community involvement.

“I say everything, all these good things lead right back to the day of volunteering.”

Tunnel to Towers Foundation's Mission

29:21 to 33:37

Understand the mission of the Tunnel to Towers Foundation and its impact on veterans.

“Can you just say what the Tunnels of Towers is for people?”

Woolworth Building History and Tours

33:37 to 37:11

Explore the history of the Woolworth Building and the significance of its tours.

“I mean, they're on TV every five minutes.”

The Sphere: A Symbol of Resilience

37:36 to 39:26

Learn about the history and significance of the Sphere at the World Trade Center site.

“It's a really good, I love it because it opens with drone footage.”

Illumination of the Sphere

39:26 to 42:00

Hear the story of how the Sphere finally got lit after years of advocacy.

“Now, I have an office at this point in 2023 looking right down on the Trade Center.”

Community Impact of 9/11 Memorials

42:00 to 44:32

Learn about the significance of local memorials and community involvement.

“And now a lot of the neighborhood doesn't realize it either because they don't always walk over there at night.”

A Personal Tribute with a Birdhouse

44:32 to 48:22

Hear a heartfelt story about honoring a 9/11 victim through a birdhouse tribute.

“People that live there, it's like, oh, I don't go.”

Security and Commemoration at 9/11 Events

48:22 to 52:58

Explore the heightened security measures during the 25th anniversary of 9/11.

“And so many people who were just, there were thousands of people there last night.”

The Essence of Being a New Yorker

52:58 to 53:20

Discover the spirit of New Yorkers and their connection to the city.

“And book a tour with them, the Woolworth Building, or any tour that they do.”
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Transcript

Automatic transcript. May contain errors.

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0:53This is the Times Square.

1:12Hello, everybody, and welcome to the New Yorker's podcast. With me today, I have my good friend here, Ed Welter. And before entering the construction industry, Ed worked as a chief dialysis technician and an overdose detox specialist at Kings County Hospital at SUNY Downstate Medical Center. He later owned a construction, estimating, and management company for 40 years. That experience gives him a unique understanding of the construction of the Twin Towers and the reasons that they had collapsed. Ed has also been a licensed New York City tour guide for 13 years, everyone, and has volunteered at the 9-11 memorial since it opened in September 2011, later becoming a docent at the museum as well.

1:58Since 2012, Ed has donated his time to expertise to every project he has completed, 90 smart home projects for the Tunnel to Towers Foundation. In addition to his pro bono work, he has helped raise more than$300 ,000. But above all else, Ed is a New Yorker. Hey, Ed, welcome to the show. How are you doing today? Thank you. It's a pleasure to be here. It's a pleasure to meet you. It's a pleasure to be here too. True. But we have met, you know, a few times before, but I know what you mean. This is official. This is official meeting. Yeah. So Ed is a plethora of New York City knowledge. He knows so much about the city, but let's start out from when he was just starting out as a young kid and where he was born and all about that.

2:42Okay. Alphabet City. Oh, nice. You're born in Alphabet City right here? City 11th between A and B. I don't remember much about it except for one very funny fact. What's that? We had a, I was a little kid and our tub was in the kitchen. That's so funny. Yeah. That's where my parents first started out. We lived with my grandparents. Yep. And my grandfather was in construction all his life as a bricklayer, a scaffold builder. and he would come home filthy. And when he came home, we all had to get out of the kitchen, go sit in the living room, pull this big, I still remember it was green, a big heavy green drape across.

3:28And the funniest part of it is he had this timed, he had one song, he's Italian, Salvatore Babaccia. Oh, wow, yeah. He had this timed, he played five records, the same five recordings over and over again of Volare. Oh, great song. Yeah. And by the fifth time, he was out of the tub. That's so funny. That's what I remember from living there. And then, you know, later. And how old are you at this time? I'm like three. That's so funny. Yeah, I remember that, though. And you remember Volare, too. Oh, yeah. Every time I hear that song, I think of my grandfather. I love that it's the lyrics in Little Italy, the lyrics of Volare.

4:05Yeah. Yeah. But that's really cool, though. That's funny. It's a great memory. when we went to visit the Tenement Museum years later, I felt like I was home. That's so funny because I just recently went to the Tenement Museum, Ed, and the first thing I thought when you, you know, painted the picture of that scene, I thought of the Tenement Museum. Yeah, I felt, the first time I went there, I felt like, well, I'm back home in 1958. Right. Every year it was, 59. So my dad had come home from World War II and they were getting ready to build a house, so we lived there in the interim. That's fascinating.

4:42Yeah, it was great stuff. Do you guys have pictures in general of just the place that you lived back then? Yeah, there's only a... Such a different time, though. Yeah. By the way, we went to take my dad there on his 70th birthday. He just passed. He was almost 98. Oh, sorry to hear that. And the whole block is still the same, except that house. That was the corner apartment. And it got torn down to build a high-rise on Avenue A or whatever. or whatever. So that was gone. So we felt bad about it. But the rest of the block was still there. And there's pictures of the family, all very young. My father in his army uniform in the 1940s.

5:21That's amazing. My uncle was a construction battalion. Yeah. Same lineage in the Navy during World War II. He's wearing his sailor outfit. That's amazing. It's the only picture I have of that, but I have it hanging in my office. So, by the way, just to look into that 40-year construction career, it's still ongoing. Oh, wow. Yeah, that's what I do in North Carolina when I'm not here. That's amazing. You know, also real quick, too, when you were painting that picture of Alphabet City where you lived, it made me think of, of course, now that I'm doing a podcast, I can't think of the name of the movie with Robert De Niro.

5:57You know, A Bronx Tale. Did you ever see the movie? I did. Love that movie. That's what I was picturing, too, in my head, you know. that scene as you a little kid your dad there he was yeah we weren't very well connected we didn't end up to be connected yeah well so for people who don't know what alphabet city is or where it is can you explain it explain that to the audience more or less the lower east the lower east side is a new avenue avenue a avenue b avenue c and we were on 11th street um and it's it basically it's all three-story i guess three-story diamonds and they're of course now they're worth a fortune Right, super expensive.

6:33In those days, we had to walk up and nobody wanted to live there. It was just much like so many parts of the city that you either didn't go to or didn't want to go to. And now you can't afford to go. Exactly, exactly. Simple as that. Right. I just remember the park. And there was a, it's still there. I cannot remember the name, but there's a very famous Italian bakery there. Oh, wow. That's still there today. The people used to line up around the block on holidays. Does it start with a V? Yes. Oh, jeez. I know it too so well. Yeah. It's, oh, no. My father is looking down at me right now and saying, I can't believe you don't remember this.

7:13We both can't. You know, you get to a certain age and I, you know, I'll be doing live videos. It's still there. And it was really high end. But as a kid, I remember waiting on line with my dad to pick up cannolis and things for holidays. Exactly. I love that place. Yeah. It's huge. But there was always a line around. That's the one thing I remember. Do we have to go there? It's going to take an hour. Yeah. Oh, the bakery name was Venero. Yes. Good memory. So then what happened after living in the Lower East Side in Alphabet City, so to speak? Life took a bad turn. A few years later, my mom got sick.

7:54I'm sorry. She got kidney disease. That's how I ended up later on working in dialysis because I was forced to learn it at a young age. She got sick at 32. Young. She was in dialysis for 25 years. Wow. And she died at age 57. When she died, she was the longest surviving woman in the world on dialysis. But before she died, early on, she founded an organization that helped kidney patients who really had no voice. and her and a few others also. By the way, no one paid for dialysis treatment. They used to have a death panel. And the only reason that she survived, was given an okay on that panel, was because she had a seven-year-old son, which was me.

8:43The government wouldn't pay for treatment. So if you didn't have the money, you died. And they had so little equipment that they could only save a few people. And I was lucky because I was her only child and she was young. Yeah, very young. So anyway, she founded this organization and today it's called AAKP, American Association of Kidney Patients. And the last time I checked, there was like 100 ,000 members. She founded it with one other guy, I'm going to say in the late 1960s. And it continued to grow. So her legacy lives on. And by the way, they went to the House of Representatives. And they got the bill passed that everybody that needs dialysis treatment gets it without worrying about pain.

9:31Wow. That's fascinating. We thought this conversation was going to be about me, but my mom's way more interesting. Nah. Well, your mom's just as interesting. You know, yeah, that's, she'd be proud to be talking about this right now. Yeah. You know? She's hearing me. She would be, I'm very proud of her. Yeah. Yeah. She didn't live a long life, but she lived a good life. She helped a lot of people. Her phone used to ring constantly because everybody knew how long she was on dials. Right. Like new patients who were really afraid. Like what's going to happen to me now? I have to go on this machine.

10:07They used to call all the time. They had her number. Our phone was ringing constantly. She was always on the phone with people she had never met, you know, helping them out. And it changed a lot because when she started, there was three treatments, about three treatments a week, 18 hours. She used to have to stay at Kings County overnight. And now today, the last I checked, I haven't worked in dialysis in a long time. You know, it's still three times a week, but it's more like three hours. Right. The equipment is much better and the technology is better. Well, just think, you know, you're talking about her right now.

10:40Someone's listening and you're helping them too, through your mother, you know, with the information you're giving too right now. Following up on what she did. Yeah, which is amazing. I think it's beautiful. So that was, then we had the dialysis machine at home. Wow. Yeah, that's where I learned. She was one of the first people to have the machine actually in the house. They had to train me. And then, this is before you came to New York. CBS News, they used to have a guy by the name of Dr. Earl Ubell. He was the science reporter for our local CBS. Yeah. And they came and did a photo. So I did a story on, you know, the seven or eight or whatever it was, eight years old, who was operating a dialysis machine.

11:23I used to start the treatment with her. And then my father would come after he came home from work. After he was out of the tub. He'd take her off the machine. Yeah. This is after the machine. At that point, it was a six-hour treatment. The 18-hour treatments were always in the hospital. Right. But, yeah, they thought it was a great story. Like, you know, this little boy genius, as my friends were teasing relentlessly, they came and filmed that. And we were at our house, and I remember all these big, big trucks outside, and they just wanted to show me operating this machine. So. And you're eight years old?

12:01I was eight years old. Gosh, that's amazing. Yeah, I was eight. Yeah. So, yeah, it's been a funny, you know, in some ways. You're right. I understand. I understand. I had no, I loved New York, worked in Manhattan, worked with my dad in Manhattan, 38th Street, right where we are today. Really? Yeah. 331 East 38th. Wow. Yeah. Believe me, that - Did this bring back memories walking here today? Yes, exactly. Yeah. My dad met my mom in the same building on East 38th, it's 38th between 1st and 2nd. Oh, wow. So this block, this whole 38th is huge memories. This is where I met my wife. Wow. I met her while I was working on this, you know, further down, but on 38th.

12:45So 38th is a big part of my life. And then she was from Long Island. Yeah. And we were set up and we got married. And it was a good move at the time. I had two boys. The worst part of it was it took me out of my element because she didn't like me. She was from Long Island and she did not like New York. Really? The city? She didn't like the city? Not at all. We tried. She liked visiting the city on the weekend. Right. Right. But to stay, to live here, she didn't want to raise kids here. Right. Just took me, she, I blame her. She'll hear this and she'll be smarter. We know each other over 50 years.

13:20Wow. We haven't been married for 30. But we're very, very close. Very good friends. We never had any issues, you know. But the good thing is she took me out of my element. And so I was away for 30 years. I lived on Long Island. I would, you know, I'd always come to the city. Well, I mean, Long Island City is, I mean, I'm sorry, I do like Long Island City too. But Long Island itself is, it's considered New York in my opinion. Yeah, I mean, it's New York. Like how far of a drive were you, you say? I never felt, I felt like a fish out of water. Yeah, I understood. I was in Suffolk County. I liked the house.

13:52We had a nice house. It was a good place to bring up my boys. Right. Played a lot of hockey, you know, baseball, the usual stuff. A lot of football in the backyard, a big backyard. Right. A lot of football. That's pretty cool. But I always felt like I was just never, I was never at home there. And unfortunately, after 20 years or so of marriage, we basically ran out of things. We'd known each other since we were a kid. So we parted amicably. But that gave me the opportunity to start thinking about coming back where I belong. Right. It took me a few years because the business that I have today back then was bigger than it is today.

14:34Just because technology has understood. Everything was manual. So I had an army of people that worked for me. So now we have a small group. Some people work remotely. We used to have big blueprints, physical plans. Now everything's on the screen. So it took a long time, but the minute I realized I can go home. I did, and that was in 2009. And I moved to, like, my favorite, not far from where you are, and that is I moved to Morningside Heights. Oh, nice. I loved how you said that I could move, go home. Everybody that knows me knows that this. That New York is home. It was home. New York City, that is.

15:13And even the years where I was out there working and we weren't together, now I was coming back into the city every weekend. You know, it was really funny. I mean, the people on Long Island, a lot of the people on Long Island, they live within an hour, an hour and a half. Yeah. And like, how many times a year do you come into the city? Once. Right. When do you come? Christmas. Yeah, exactly. Come on, you have this amazing place so close to you. Oh, the traffic. Oh, so what? Exactly. Go on the Long Island railroad. I'm just going to end up in Penn Station. Right. It's not that big of a deal. Well, apparently in New York City, every year, every year, it doesn't matter the year for every decade is falling apart.

15:52you know for some for some certain people have to say that and think that but you know he's always dying except every way you look it's growing yeah exactly really perfectly said i love that you said that i'm a construction guy even during covid good point even during covid when everything was shut down i was here it was just my dog and i yeah in lower manhattan they were the only two people there um but yet the buildings they never stopped right the construction was going on every day it never You know, it's interesting that you say that because time flies so quickly from the 15 years, almost 15 years I've been here just to see all the buildings that I've seen go up, especially, you know, for instance, along the, as if you're in Central Park looking south, you know, you see billionaires row, so to speak, and all the skyscrapers, every, you know, residential buildings and office buildings, you know, going up every day.

16:47It's amazing. It makes me sad that I'm getting older because I'm not going to see all this amazing growth, you know, down the road. The funny part of Billionaire's Row is that the original Billionaire's Tower is now probably the smaller. Correct. You know, nobody wants to lose. That's like living in the slums of 57th Street. You live in Billionaire's Row, you're a loser now. You want to live in Central Park Tower or 111 West 57. Right. Real skinny. Yeah. Funny thing about the skinny, that real skinny tower, it's a Steinway building. Right, exactly. The architect of that building shop, they're in the Woolworth building.

17:27And the Woolworth building, as you know, is covered in terracotta. And so is Levin West 57. Yeah. It's not all terracotta, but there's terracotta accents all the way up. Really, really beautiful job. So you can see where that came from. The inspiration came from where their office is. A 113-year-old building. Wow. That is fascinating. I get up to Morningside Heights. I live up there, you know, re-acclimating to living in the city. Love living up there. It's a community. Everybody knows everybody. You go to the store, they know you. You're walking in the street, they know you. I lived, later on, I lived in Battery Park City, beautiful area.

18:07I had a great view of the Hudson and nobody knew me at all. So it was very different. But anyway, I had an opportunity. My apartment looked over at the Cathedral of St. John the Divine. The building was actually built on their property. It was right on the corner. It had a great New York City address. It was one Morningside. One Morningside. It's pretty amazing. Yeah. And you're close to the Central Park right there. Right there. Riverside Park, one of my favorites in the other direction. Yeah. And Morningside Park was right downstairs. Yeah. Especially if you have a dog, that was heaven. Is that Morningside Park like down below St.

18:44John the Divine? Right in the backyard. Yeah. I know the name of it specifically. And so that was my, I used to go there and show, you know, people wanted to see it. They came to visit me. I was new. So I used to take people around. I'd learned a little bit about it. And then I know somehow they, somebody heard me talking or whatever and asked me if there wanted to be a tour guide there. It's again, volunteer. Yeah. And I told them my background. So they said, you'd be perfect for the architectural tours. Did that for a very short time because in order to become the architectural guide, you have to go through what they call the vertical tour.

19:21I don't know if you've ever done it. No. But if you haven't, you really should. The vertical tour is inside a sealed staircase, circular, dark, extremely hot. It goes up about 150 feet or so. So a lot of steps. And you stop at different levels of the cathedral. You stop at the bishop's walk. You stop at a, you get amazing views of the cathedral from what did you never see when you're standing, you know, when you first come in. Right. And you go all, your last stop is the route. But my job was the sweeper. I've never even heard of this term before. So I didn't get to do. I've never heard of any of this.

20:00I never got to do the tour. I was the sweeper. The sweeper is the person that's at the end of the tour so that if people are getting tired, I had to walk them down to the bottom and let them out and then walk back up and join the tour. I never got to say anything. I was just walking up and down the stairs. The sweeper. And it was literally a really hot day. And we had a big group. And there was one woman who was probably in her 70s with her grandson. Yeah. Who was 20. She got about three quarters of the way up. And we had warned them ahead of time. It's hot. Right. And she's like, I can't. I need to go down.

20:40And I'm thinking, man, I don't want to go down. So I had to take her down. And I said to her grandson, are you coming? He said, no, no, I want to go to the roof. Go all the way down, down the stairs, back up like, you know, 15 flights of stairs. And I meet up with the group. They're near the last stop, and the grandson turns to me and says, I'm worried about my grandmother. I need to go down. Like, can you at least wait until the tour is over? It's only another five minutes. No, I'm afraid. I had to take him all the way down and then rejoin the tour just as they were. And then we all came down as a group.

21:22The funny part of that story is that was my last day there, by the way. I decided I'm not doing it. Yeah, I understand. But when I got down, seriously, this is only in New York. I got down, I hear music playing in the cathedral, in the front of the cathedral. Cathedral's empty. And I said, I recognize that voice. That's Eric Clapton. Why is he here? Oh, wow. And I said to one of the supervisors, I said, why is Eric Clapton playing here? I said, oh, it's the Clinton Foundation dinner tonight, and they're doing it during a sound check. He says, yeah, go up there. Nobody was there. So I walk all the way up to the stage.

21:56I have great pictures. I'm three feet away from Eric Clapton. He's playing. He did about three or four songs. And a few of them, they stopped in the middle. And then they went off. And I turned around to go. And Eric Clapton said, Bon Jovi's up next. So I stayed there. And Jon Bon Jovi came out with his band. And they played a couple of songs. And I thought, you know what? I'm going to leave on a high note. This is a horrible job. I'm never doing it again. I'm leaving right now. And their pay was terrible. It was zero. Zero. And then you got to go find that kid and his grandma. So from there, the next thing that I saw, which is really the life change.

22:33And it's really what I think of all these things I've already said. To me, this is the most life changing, life altering for me. I said this yesterday. I was on the memorial yesterday. I don't know, 12 hours or so. Joining the 9-11 Memorial Museum in any capacity. but in my case it was as a volunteer, was the single greatest thing I've ever done in my life. And I've done quite a few things. This was the best, and I joined in 2011. I saw an advertisement on TV. They were looking for volunteers. In 2011? 2011. In August of 2011, they were getting ready to open on the 10th anniversary, which was September of 2011.

23:16So I went for an orientation, and I was ready, you know, I was ready to go September 13th. Tomorrow. Yeah. Would be my 15th anniversary. But I remember walking there for the first time. We have no idea what to expect. Makes me emotional. Yesterday was, if I was, no idea, everything was closed. Back then it was very different. The museum was not open. Everything was shrouded with a blue tarp around the fence. You couldn't see in there. you had to get a ticket if you wanted to go in i remember standing outside of the door where i was supposed to check in scared i feel like the first day of school you know like the first day of school if you were going to a new school right nobody knew you i'm like i do stuff like this i work i have a company everybody knows me and i decided to go in and lo and behold uh i really did excel there yes i really i really liked it um and i was doing a talk one day out on the memorial one of one of my good friends, Sandra, who was our, she was our supervisor, heard me and she said, you should go and get your New York City tour guide license because you're really good at talking to people.

24:27I had never even thought about it. So I looked it up and then studied for the test. And then I got the license a couple months later. And I guess the next part and the part that is affecting everything today. The museum opens in 2014. And I'm doing a talk at Impact Steel, which is my forte. And I'm explaining how the towers were built, why they collapsed. I have to do it in a way that the average person can understand. And they do. And I had a lot of people that were skeptical, like there's some nefarious reason why they collapsed. I'm not, you know, I'm able to turn them around. And I explained the biggest reason is a very simple word, and that word is called math.

25:10And when I go through it with them, they're very relieved to hear there's a logical explanation for why this happened. So anyway, I'm doing the tour. The museum's only been open for maybe two months. And there's a woman standing there listening to me, a large group, 30 people or so, and everybody leaves and she stays. and I remember her because she was an older one, but very, very well dressed. And most tourists are not. True. Yeah, they're comfortable. Yeah, it's casual attire. Yeah, you're walking around the city. You're going to wear a dress and... They're dressed like me right now. So she introduced herself.

25:53She said, my name is Helen Curry. I had no idea who she was. And she asked me, have you ever been to the Woolworths building? This is 2014. I said, you're not allowed in there. I said, I passed it. Right. You're not allowed in there. and she said, but if you want to visit it, you can. She goes, because my great-grandfather, Cass Gilbert, he was the architect of the building, and she goes, we just started a tour company there. She goes, I'm allowed because of my relationship with the building, and she said, I'd like you to work for me. That was my job interview. Right. So we went to lunch, and she said, I'll give you some reading material, and you can shadow some different people that go on their tours and hear what they have to say.

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26:35And that was 2014. And another momentous thing that happened is I met my future partner in the Woolworth building named Bob Gelber. Awesome guy too. Expert and then a longtime tour guide and all around great friend. So the two of us worked for Helen and her brother Chuck for six years till 2020. And then COVID hit and the tour company was shut down. Well, the tour company was still open, but the building didn't allow tours. Correct, yeah. So, and it stayed that way for six years. And Bob and I always, we got us, we snuck a few tours in for free. I did 9-11 Memorial Volunteers Families. He did Guys Association of New York.

27:20Right. You guys brought me in there, and I'm grateful for that. Yeah, and we, you know, so we kept a good relationship with the building. And then, unbelievably, about a year and a half, two years ago, We got a phone call from Helen and her and her brother Chuck were retiring. And they decided if the company was to ever operate again, they wanted Bob and I to have it. And they gave it to us. Wow. Yeah, it was our company now. Yeah. But it had no customers. Right. It had no building. Right. Six months later, the building is now under new, not new management, but there's some additional additional management brought in that really has a different view.

28:01Instead of the Woolworths building being famous for two things. It's beautiful and you can't go in. They want it to be welcoming. They're doing a lot of things in there. Stores are opening, a restaurant, a coffee bar. Oh, wow, I didn't know this. Ice cream parlor. Where, downstairs? Yeah, yeah. Today they're doing a fashion shoot there. For Fashion Week? Yeah, very, very different. and they said we want the building to have a bigger presence on social media and one of the ways we thought of doing that is to bring tours in again right smart so they asked us would you guys be interested yeah it took bob and i about i don't know three seconds i was gonna say two seconds to say yes we obviously had to make a new company uh we have the exclusive um and i always When all the people I work with at 9-11, when they hear all these things, because they've all been on the tour.

28:58I say everything, all these good things lead right back to the day of volunteering. You do something good, something comes back to you. Right. I'd never volunteered. And then also through, you know, through my time at 9-11 Memorial, I met people from the Tunnel to Tower. Oh, wow. And got involved with them. Can you just say what the Tunnels of Towers is for people? Sure, the Tunnels of Towers is the foundation in the memory of firefighter Stephen Siller. And they build, well, they do a lot of things, but what they're really famous for is building smart homes for catastrophically injured servicemen and women.

29:42Iraq, Afghanistan. They've since expanded it to paying off mortgages for thousands of soldiers who died in those two words, over 7 ,000. And I think today it's incredible. They're buying up older hotels around the country, completely renovating them from top to bottom and making them efficiency apartments for veterans who are homeless. They've housed thousands of them already. Their goal is to end veterans homelessness. It's amazing. So when I got involved with them, they really weren't great at doing, of constructing a house. They are now. And we laugh about it. And I asked them if I could help.

30:26And I told them I wouldn't charge. So I was able to, you know, work on their plans. Me, I kind of straightened out some mistakes on the plans and, but also did all the material. This is what you need. These are the quantities you need and any expertise that I could offer. and I thought it was going to be, you know, one or two houses. Well, we just finished house number 90. Wow. And then we also, when I say we, we're talking about we have a team that raises money for the run that's coming up every, the last Sunday in September. This is the 25th year. And the run is from where to where? So the run is from Brooklyn, through the Brooklyn Battery Tunnel, and you end up basically at the trade.

31:10At the trade. It's a 5K. You run through the tunnel, which is no joke. It's 1.8 miles long. And you don't realize how far, when you're driving, how far down it goes. Right. And then how far up it goes. So by the time you get out of that tunnel, you're sweaty. Right. There's also 40 ,000 of your best friends down there with you. Aren't there, you know, people in fire men's gear? 100%. And that is so emotional. You see London, Berlin, Paris, Sao Paulo, from everywhere. And I'm thinking I'm sweaty and I'm walking because I have a bum knee. And these guys are running the whole thing and it's 100 degrees in there.

31:54The most amazing was I heard cheering a couple of years ago up ahead of me. And I'm like, why is everybody cheering? And then we finally catch up to this. And there was a young man who was on a respirator. Oh my gosh. A portable respirator that was being, we had a team with him. Right. And he was missing an arm and like he had a prosthetic leg, he had traumatic brain injury, but he was determined to do this. It's making me emotional. It made everybody emotional. Yeah. And he was walking slow, but he was, he was doing it. So, you know, when you see that, um, and you know, Stephen Siller's story was basically, he was off duty.

32:36He ran, he got to the firehouse to attend and to, you know, show up at the towers to help. And he missed his fire company. They had already left. And that's where the, the, the genesis of the story comes from. He put on his, his bunker gear, tried to drive to the tunnel. They wouldn't let him in because they wouldn't let anybody but first responders. He parks his car somewhere, his truck, and ran three and a half miles. through the Brooklyn Battery Tunnel, up West Street, turned into the, made a right turn on Liberty and went right down to panel. If you're ever at the memorial, and we did this with you a little bit.

33:18Right. You go down to panel S28, all the name panels are numbered. That's where the doors were for the South Tower. He turned in there and disappeared and was never seen again. And he never found anything. And now that foundation, which started just with the family, they're still the ones that run it. that foundation today is doing billions of dollars of work. I mean, they're on TV every five minutes. Right. And it's an honor to have been, you know, started with them so many years ago when they were really, really small. This whole thing has been an incredible journey for me. That just started.

33:55Right. Getting back to New York. Mm-hmm. I have a lot of family that still lives on Long Island and don't come here or very infrequently. right and i try to explain i said you know if you come to this city and you have ambition you you're either going to feel that energy or you're not right i said i feel it the minute right used to come through the brook the the queensman town tunnel or over the bridge i felt it immediately yeah i i completely understand you know just real quick i want to talk about the woolworth building again real quick um it is wasn't it the it the first skyscraper the tallest tell us about that yeah willworth building it wasn't the first skyscraper there were others but it was the tallest it was completed in 1913 and it remained the tallest building in the world for 17 years amazing yeah yeah the only one that i know of that had a longer stretch was empire state building in 1931 until World Trade Center in 1973.

34:59Now it's switching every other day. Yeah, every day. Yeah, every other day. The Jeddah Tower is being built in Saudi Arabia, and that's going to be, if you want to just get this in your mind, it's three Empire State buildings. Oh, I've seen that. Yeah, the Burj Khalifa in Dubai is two Empire State buildings. Right, right. When I do the tours of the Woolworths building, because, you know, I think it's really important to know that what Bob and I have cultivated there is not just, you know, the building is this tall or it's, you know, this is, it's a story. It's a story of how one man grew a company from nothing, from zero.

35:34Today, he would have been a multi, multi-billionaire. I've said, had his Woolworth counter and had french fries and ketchup as a little kid. Would have been a billionaire. And we call it the hub and spoke. The hub is the building and the spokes are always different. You know, we talk about the lunch counter. Yeah, that's what I, yeah. Yeah, the lunch counter, the good and the bad. We talk about City Hall Park, the newspaper row. All these things are connected. So no two Woolworth tours are the same. So I'm assuming the good and the bad, the bad meaning the times, the decades that we've been in and what's happened and things like that.

36:10Well, the bad for Woolworth really was Woolworth in the South. Everybody remembers the Woolworth counters and they love it here. but then we we talk about uh you know the the flip side of that is the the the the Woolworth counters down south where they were segregated correct sadly unfortunately you could work at the Woolworth building but you couldn't eat a meal there I went to that museum where that took place it's in that store is in Greensboro North Carolina as part of the research for the doing our Woolworth I went to that place, a museum, and they show you exactly where it is, and you learn one of those guys was actually in the service, and they still wouldn't let him sit and eat.

36:53And it spread from four people to 70 ,000 until they forced Woolworth's hand. So those stores are basically independent because up here in the north, there was no issue. Anybody could eat at the county. This was a southern store. um and it's obviously things have changed um you know for the better um but it's just one of the topics that we we cover um and now we're branching out so we're going to be doing i went i did a little bit with you we're going to be doing 9-11 memorial well real quick how do people take your woolworth tour so we have a website do you mind if i that's what i want you to tell people yeah So it's worldwartoursnyc.com.

37:36It's a really good, I love it because it opens with drone footage. And we had to get a license for that. And people very rarely have ever seen the top of the building. It's very difficult to see it. Especially now that there are buildings being built all around it, which are covered it. So it starts at that. But it also shows our other tours. And tomorrow is the first Gangs of New York. Oh, wow. Five Points, Gangs of New York, Immigration. Amazing. That's one big tour tomorrow. And we're also doing, to commemorate 9-11, we're doing a Woolworth tour. Same price, didn't increase it at all. Woolworth tour.

38:15And then we're walking over to the 9-11 memorial. And there is a connection. Right. Walking over there. And then, last but not least, there's another subject you know about, and that is the sphere. Yes. If you'd like, I could mention that. Of course. Please do. So the spear is called a Koenig Spear, originally sat between the North and the South Tower on the plaza and was virtually destroyed. But you could still see it. It was barely damaged, but you could still see what it was. It wasn't buried. Let's put it that way. So it was salvaged. It was brought to Battery Park. and it was never reassembled because it was in pieces, but you could still see all the damage.

39:02They never tried to make it look as if it had never been damaged. And they had an eternal flame for a while. Long and the short of it is, they bring it back to Liberty Park, which was completed in 2017, where St. Nicholas Church is now up on the elevated park overlooking the two pools. Right. And they put it up there and did a great job, except for one thing. What's that? They never lit it. Oh, correct. They never lit it. Now, I have an office at this point in 2023 looking right down on the Trade Center. And I lived right across the street. I lived at Gateway. Right. So I used to walk my dog, especially during COVID when no one was around, I'd walk my dog on Liberty Park.

39:48And I would sit there and say the most important and the only above ground artifact we have as New Yorkers from that day sits here in the dark that no one can see it. That would be beautiful to see that lit up. Well, you have prestige. I got it lit. What? When? I got it lit. So there's a story coming out on Tuesday from the Tribeca Tribune. Oh, yes. Yeah. That story is going to tell the story of how this got lit. And basically it was, it was me. Um, I'm not gonna say versus the Port Authority because I would never win that battle. Well, it sounds like you did. Well, I guess I did. Yeah. Um, but I mean, at the end of the day, they had to be helpful, but it was a struggle and I just wrote them an email.

40:39I, first of all, it took me forever to find out who to email, but I finally, uh, I did a, I did a talk in the museum with somebody that worked on the pile during 9-11, an engineer, Peter Rinaldi. And I asked him that question. I said, I want to light this thing. He said, contact this person. Oh, thank you, Peter. I've been going around in circles for months. Wrote to one person, not going to mention their names. Wrote to one person, thought it was a great idea. Yeah. And said, I kept saying, why is it, why hasn't this been done? And long and the short of it, she moves on. A new person takes over.

41:15And we had a meeting at World Trade 4 summer of 2025. Right. And our CEO of the museum came. She loved the idea. And they agreed to do it. And from July 2025, it took until January 2026. And it's beautifully lit. It's lit now? It's lit now. I have never seen it lit. Yeah, it's lit now. Lit every day? Every night. 24-7? No, it's lit at night, obviously. But we were there last night. I'll send you a picture. I had a great picture of it being lit with the two beams, the tribute and light coming up behind it. So we finally got it done. It took three years. It took three years. One person who was a little thick-headed, I guess that's me.

42:01Good. Yeah, and it got done. And now a lot of the neighborhood doesn't realize it either because they don't always walk over there at night. but the whole area come Tuesday is going to know the gentleman who is the editor of the Tribeca Tribune. And he actually helped them move the reassemble the sphere in battery park in 2002. Yeah. He didn't know it was lit. He said it's lit. I was just there a couple of nights ago, like September 9th or 8th. Yeah. It's been lit since January. It's, it's ironically when it's set, At the World Trade Center in its original spot, it was never lit. It was the entire area, the plaza, as we called it, that whole plaza was lit.

42:52But it was never directly lit. This is the first time since it was installed in 73 that it actually has its own lighting. And I'm proud of it. I'm proud of it. Yeah. My grandson is seven. I want to say thank you, too. I mean, that's a big, what you're doing for New York City. That's an amazing thing right there. Yeah, people should go and see it. It's beautiful. And it's going to be part of my tour tomorrow. We're doing Wilworth Building. We're going to walk over to the memorial. It's going to go extra, and I don't care. I'm not charging anything extra. I say the same thing in my tours. We're going to go over, sorry.

43:27And I'm going to do a little bit about the panels I did with you. Which I want to talk about in just a second, too. Go ahead. And then we're going to go up to the sphere and, you know, explain that to them as well. Well, I want to say thank you real quick because of you, I got to see the Knicks from the Woolworths building. So I want to give you a, I haven't thanked you in person. Okay. And thanks to you, I was able to see the Knicks and their celebratory. And you had a good view. Your pictures were great. Ticker tape parade. It was awesome. So thank you. Third floor, right? Yeah, it was incredible.

43:59So thank you. This is the new management of the Woolworths building. If I had called them seven years ago, they would have hung up. yeah now they said what can i do for you yeah everybody was so kind and yeah it's been great for us as it was wonderful thank you it was an amazing day i couldn't be there but it was living through you once again as as hundreds of thousands of other people do well thank you it was it was amazing it's all because of you okay um so everybody the footage i got of the knicks thank you ed um okay so we got to tie it up um in just a moment but you know we could talk forever you know talking about new york city and 9-11 and everything um you told me an amazing story about a birdhouse oh can you tell the story sure um a few months ago i have a a family friend named theresa and uh she had never been to the memorials in city island It's almost like this oasis.

45:02Right. People that live there, it's like, oh, I don't go. In the Bronx. You're like, what is this? Yeah, I don't go into the city. I have a little community right here. Yeah. But we spent a day, and we didn't go in the museum. We didn't have time, but so we went to the memorial, and I didn't know. I asked her, did she know anyone here? And she said, my uncle passed here, the South Tower. And I said, well, you know, I'm here all the time. Tell me his name. I'll look it up on the phone, and we'll go find his name. And we did. I'll just say Paul. Paul was his first. And we found his name and she became a little bit emotional.

45:38And then we went to everybody's favorite bar, our version of Cheers. We went to O 'Hara's. Oh, nice. We met a bunch of my friends because that's the 9-11 community. Right. Lives at O 'Hara's pretty much. Correct. Yeah. It's an amazing place. And she met them. And I haven't seen her since. But we did talk. And I spoke to her before 9-11 and I said, I said does does uh Paul have other family besides this is her uncle and she's not his his wife has passed and you know his kids live in I think she said Maryland or something like that so I said well I'll make sure we'll put a flower I said it's always sad when you see all the tributes that are there but you see a name or names that have nothing and I didn't want his name to have nothing So that was the original idea.

46:28I'll just put a flower. But that's not the way my mind worked. So when I hung up, literally hung up with her, I Googled him. And I found some article written by the New York Times. They were writing articles about all the victims in 2002. And I found him. And one of the things we found, the main thing I found, you know, he had a very successful career. He was only there for a meeting that day. There wasn't even a full-time employee at the Trade Center. Just bad timing. uh and you know good family man but his passion his hobby was uh making birdhouses and right i don't know i honestly i mean i didn't know the man this is 25 years ago uh i don't know whether he sold them or he gave them away but he loved doing it and he was a really a good craftsman and um as soon as i read that i said that's what we have to do because he was in the middle of making one that he wanted to present of all things to Martha Stewart.

47:26That's really funny. Yeah. I love it. Yeah. He wanted, he was a big fan of Martha Stewart living. And I don't know whether he had connected with her or not. I don't know that part. I tried to write to her recently, tell her this story and I haven't heard back. Maybe I will. Yeah. So my son, Chris, has a really nice wood shop, and we made a beautiful little birdhouse. And I was there last night with a bunch of very good friends and told them the story, but they didn't know what I had. And I had a tiny little shopping bag, and then I took it out and put it in. We had a little spoke on the bottom so it would sit right in his name, wouldn't move.

48:11And we actually cut the bottom of the birdhouse on an angle because the name panels are angled. So it would keep it straight. It's right there on the north tower. He's on the south tower. He's on S63. Oh, on the south tower. Yeah, S63. Ah. And so many people who were just, there were thousands of people there last night. Literally crowding around, taking pictures and wanting to know why is there a little tiny birdhouse. So Teresa, I sent her the images, and now members of her family have been, I don't know who they are. They were writing, thank you, thank you. You know, Paulie is smiling down.

48:52I wish they would have seen it. Yeah, it was a great moment. You know, everybody leaves tributes, but I don't think anybody's ever left the birdhouse. And I was going through security, I had it in the bag. I went through security eight times yesterday. Every time you walked out, you had it. Right, oh. And every time I'd come back, I'd come back in with this little bag. What's in there? Believe me or not, of all the things you've checked today, this is your first birdhouse. right right right they'll laugh you know that's so it's really amazing i love that you did that it's just i wish i would have seen it too but this picture you showed me was incredible yeah and feel free to use the picture if you'd like i'll i'll um maybe we'll add it hopefully we can add it to the podcast so people can see and see it you know i was going to ask you too about the security this year at 9-11 was that because of the 25th anniversary or is that how it's going to be moving forward because it was pretty intense.

49:39Yeah. I think it, I mean, I don't know, they don't share those things. Right. However, you had multiple layers of security. First of all, they had a security fence. Right. Constructed around the entire site, which I've never seen either. I've seen barricades, which they also had. Right. I've never seen a fence that you could not scale. And the security was intense because they had, you know, they had MIPD, they had Port Authority. they also had secret service. Because don't forget, you had, what, four presidents, five presidents? Everybody was there but Trump. And J.D. Vance was there. And then Mayers, we saw Giuliani.

50:19Mondami. Mondami was there, and he was out front the whole time. Who was? Mondami. What do you mean by out front? Well, they were all kind of together. Oh, yeah. Including Obama. And he stood, like, the closest. he stood out of the out of the group by himself and never moved most of them left which they always do you know they're not going to stay the whole time you got it the secret service has to get them all out of there but he was he was right out there the whole the whole what is that reading of the whole of all the names oh he stood in like a separate area security area and he stood at the very front of that the whole time so oh i didn't realize i know there's a lot of you know good and bad, whatever opinions I'm talking about.

51:02I know what you meant. But I was, I thought I was very proud of him standing out front. Nice. You know, whether you like him, you don't. And we're not here to discuss that. Correct. But I just, I thought it was a good thing that he did. He's like, here I am, you know, right out front. I stayed the whole time. I heard he stayed the whole time. He did. And virtually no one else did. Right. They were all gone, but he was there. Yeah. I think that's a great way to do it too. I've seen a lot about that on, but throughout New York City, the people that live here talking about it. But it was wonderful that he did that.

51:33But we have to wrap it up, Ed. Okay. I wish we could keep talking. Is there anything else you want to finish up with that you think's, you know, really important to tie up our talk today? I guess just for me is just to continue to do good work. The birdhouse is the tiniest little thing. Love it. It's minuscule as compared to putting in two and a half thousand hours of volunteer time at the memorial or raising all that money. But to me, it really focuses on just doing something good for one person that you never met. Right. And to me, that's all about New York. There's so many amazing people here.

52:18And I've met so many of them like yourself. Well, thank you. You know, you're an amazing New Yorker. You are the epitome. And that's what I love about the guests on the podcast. you're all the epitome of what loving New York City is all about and that's what our audience is all about too because I always say you don't have to live in New York City to feel like a New Yorker you know New Yorkers are born everywhere all over the world every day and you get to tell them all about being a New Yorker and I do and and and I hope our our tour company continues to grow and I'm sure it will yeah and I know the first time that you came and you did a little shoot.

52:58Yeah. Our bookings exploded. Oh, did they really? They did. I didn't even know that. Yeah. Bob should have told you that. Well, Ed and Bob are amazing. And book a tour with them, the Woolworth Building, or any tour that they do. Well, thank you. It's a pleasure to be here. Yeah. It really is. It is a pleasure to have you on the couch today. Thank you. Thanks, Ed. This is the last stop on this train. Everyone, please leave the train. Thank you for riding with MTA New York City Transit. At QVC, fall shopping is more than just checking out. It's discovering the brands you love across beauty, fashion, home, and culinary, all in one place.

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From the publisher

In this episode, Kelly is joined by Ed Welter. Ed has operated a construction company for 40-plus years; he was the chief dialysis technician at Kings County Hospital and has served as a volunteer at the 9/11 Museum as well as the Woolworth Building. 

Kelly asks Ed about growing up, and Ed talks about his earliest memories living in Alphabet City, where his Grandfather would come home from work and take baths while listening to Volare in the kitchen! Ed visited the Tenement Museum with his father much later, remembering how much it felt like his grandparents' home. 

Ed then talks about how his mom fell ill with kidney disease. He tells us how she became the longest-surviving woman on dialysis in the world thanks to Ed being the Youngest dialysis technician, to help support his mother at home. Ed talks about how she founded the American Association for Kidney Patients, and how she traveled to the House of Representatives to get a bill passed to help Americans with dialysis treatment. 

Ed tells Kelly that 38th Street, the street the recording studio is on, holds a special place in his heart. He tells us how his father's construction company was on 38th Street, how his father met his mother on 38th st, and how he met his wife on 38th St. as well! Ed talks about getting married and moving out to Long Island to raise his family. Kelly asks what it was like to move away from the city. Ed talks about how the culture out on Long Island is very different, and how he never quite felt at home. 

Ed eventually separates from his wife and moves back to Manhattan, where he begins doing volunteer work for the Cathedral of St. John the Divine. He tells us that experience eventually led him to sign up as a volunteer during the opening of the 9/11 Memorial and Museum, which led him to become a licensed tour guide for the City of New York, which led him to start a tour business with the Woolworth Building. He talks about how all of the best things in his life came from volunteering. 

Finally, Kelly asks Ed to tell the heartfelt story of the birdhouse that was left as a memorial to commemorate a victim of the 9/11 attacks. 

But above all else; Ed Welter is a New Yorker

Kelly's Social Media:

@NewYorkCityKopp

Book a tour with Ed!

https://woolworthtoursnyc.com/

Jae's Social Media:

@Studiojae170

Chapters

  • (00:00:00) - Intro and Guest Background
  • (00:01:57) - Growing Up in Alphabet City
  • (00:03:38) - The Tenement Museum and Family Memories
  • (00:07:12) - Mother's Battle with Kidney Disease and Dialysis Legacy
  • (00:10:17) - Learning Dialysis as a Child and TV Feature
  • (00:11:39) - Life in Manhattan, Marriage, and Long Island Years
  • (00:13:47) - Returning Home to New York City
  • (00:15:30) - Billionaires Row and City Growth
  • (00:17:11) - Morningside Heights and Cathedral of St. John the Divine Tours
  • (00:18:37) - The Vertical Tour and the Sweeper Story
  • (00:20:58) - Surprise Concert with Clapton and Bon Jovi
  • (00:21:55) - Joining the 9/11 Memorial as a Volunteer
  • (00:23:42) - Becoming a Licensed Tour Guide
  • (00:25:17) - Meeting Helen Curry and the Woolworth Building Tours
  • (00:26:07) - Rebuilding the Tour Company After COVID
  • (00:28:38) - Tunnel to Towers Foundation and Smart Homes
  • (00:30:12) - The Tunnel to Towers Run and Stephen Siller's Story
  • (00:33:58) - History and Legacy of the Woolworth Building
  • (00:35:24) - Woolworth's Segregation History and New Tours
  • (00:37:45) - Lighting the Koenig Sphere
  • (00:43:09) - Knicks Parade Thank You
  • (00:43:56) - The Birdhouse Tribute Story
  • (00:48:53) - 25th Anniversary Security and Dignitaries
  • (00:50:57) - Closing Thoughts on New York and Doing Good

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