1698 – An Era of Peace And Abundance with Robert Indries Holdings’ Robert Indries

0:28Hey there, thoughtful listener. million in revenue. Just head to upmyinfluence.com and watch my free class on how to create endless high-ticket sales appointments. You can even chat with me live and I'll see and reply to your messages. Also, don't forget, the thoughtful entrepreneur is always looking for guests. Go to upmyinfluence.com and click on podcast. We'd love to have you.

0:58with us right now robert injuries robert you are a global consultant or business advisor uh and you are at the helm of robert injuries holdings uh which uh basically is a holding company because you have founded her at the at the helm of i think it's about eight different companies if i'm not mistaken is that right yes you're correct all right oh so what is your main impact in the world? And again, just kind of thinking about, you know, to our audience here, hoping that we can learn some great wisdom from you today. So my vision for the next 25 years is I want to help humanity go into an era of complete peace and abundance.

1:44And so I don't know if I can achieve that during my lifetime. However, I do want to give it my best shot. So many of the entities that I have as businesses are geared towards that purpose. So we've already helped in Medcare, Energy, and in various other industries to get to a point where people, you know, I don't know, argue less, experience life more, you know, reach their goals better and so on and so forth. Even for example, one of our companies is a marketing agency that helps grow other companies. So we've so far generated over a quarter billion dollars in sales for other entities. And so this is life changing for them, life for all of the businesses that we have helped.

2:37And we literally get wedding invites from people like, Robert, I really want you at my wedding. You changed my life. I'm a millionaire now, and so on. So it's a very, very cool thing to do. And you can leave an impact on all of those people. And so whether that's marketing, engineering, or recruitment, or any of the businesses that we do, we try to help people reach their goals and then be more mindful about their journey through life. So if you were asked to give a TED Talk and to that audience, what would you imagine that you would speak on? And feel free to just go into it. So I would give a few TED Talks.

3:22If we are to talk about business specifically, I would talk about operations because there are so many books out there, so many people that can help you, right? There's Work the System, there's E-Myth, there's a bunch of other amazing books out there on how to manage business. However, people read those books and then they implement some of it or almost nothing, or they try to implement all of it and then they fail and whatnot. But they just don't keep doing it. And they don't realize that a chain breaks at its weakest link. And so it doesn't matter if you have amazing marketing and then your sales is not good.

4:09Or if you have amazing sales and then the marketing doesn't generate enough meetings. Right. And likewise, it doesn't matter if you close so much business and then you can deliver the same amount of quality that you had. So operations handles that. Operations make sure that finances are in order. Delivery is in order. Client satisfaction is in order. People get the emails they need to get at the time they need to get them. Right. Follow ups are there. the people you have in the company, you know, have clarity on the vision, on the mission, on where they are in the orchard, who they need to report to, how often, with what, and so on and so forth, right?

4:45This level of clarity that you can bring and order within the business literally makes the world a better place in itself, because we have had the opportunity to work with over 300 companies thus far and have created over half a million dollars in business value. And the way we've done that is literally taking a look at the business and say okay from an operational standpoint what's missing here like let's have interviews with your employees let's you know have interviews with your clients and so on and so forth and let's realize where the gaps are because many times the owners the managers the directors they know right what the gaps are or they have a feeling that something isn't right but they can't pinpoint it or can't fix it because they're too busy.

5:29And so many times that's where we step in and we're brought on as sort of like a COO, right? The chief of ops. And then we say, okay, let's look at your business holistically and let's see what it needs to be set up in a way in which it can actually scale. And we've done this countless times over and over and over again. We've taken businesses that were making 50 grand, took them to a quarter million, taken businesses that were making 4 million, took them to 20 million, right? And so on and so forth. So we, in operations, we're not talking about like, we can, we can do marketing, we can do sales, we can do whatever.

6:03But from an operational standpoint, the moment you fix everything inside, it just, everything just grows in a way that is unimaginable to someone that has not reached operational excellence yet. And so the last thing I'm going to say here is that there's a saying within the roman uh let's say literature that an empire can only crumble from within and this is so true this is so true every great empire on the face of the earth every great business or every great country nation whatever has always crumbled from within and it's the same from a from a business standpoint you can keep growing growing growing eventually your demise will be whatever you do within the business.

6:50Either you're not innovating enough or you're not treating people well enough or you're not giving enough value to clients, whatever. Something within the business and only something within the business can lead to failure. Nothing in the outside world can lead to the failure of your business, only within. And so this is something that I would touch on heavily in a TED Talk. Yeah. Well, so what would be some things that maybe we could do today as founders or as leaders within our organizations to assess for weaknesses, to kind of, you know, kind of like be the velociraptor that's running around and checking the fences at Jurassic Park, looking for those weak links, those weak chains.

7:30How can we do that better? So there are three things I would tackle and I could go into all of you. So for a little bit. So one is finance. Two is tracking measurements, like on everything that's going on. And three is customer satisfaction. So with regards to tracking, you would not believe from the hundreds of businesses that I've talked to, how many times I've asked the question, show me your P &L, and they did not have one. Right? Okay, show me your balance sheet. I don't have one, right? Like an updated one. I'm not talking about whatever is in QuickBooks. I'm talking about the proper P &L, a proper balance sheet that gives me the pulse of your business.

8:13It tells me every single thing I need to know about how your business is operating, right? Almost no one has that. And that's scary, Josh. It's so, so scary because you can literally fail at any point in time because you do not have any financial visibility or the the one you have is so so basic it's like you're you're in high school you're playing at the at the game of business but you're not actually doing business if you don't have a properly organized pnl and balance sheet you're just playing business you're kidding yourself you're not in real business yet so that's one um so that's what you should take a look at and by the way if anyone has any questions they can just go to robertinders.com Google my name.

8:57The first three pages are just me, right? They can just email me at robertinders.com, whatever, go to the website, fill out the form. I'm willing to answer any questions you guys have. I'd love to add value. I'd love to help you make the lives of your employees and yourselves much better. So that's number one. Number two is with regards to tracking. If I ask, this is the same thing. And I'm telling you this because I'm a civil engineer. I work in zeros and ones. I see patterns whenever i see a pattern that's what i latched onto so another pattern is i ask people uh okay tell me you know one of the employees that's working in your company and they say josh because okay tell me what was josh doing last week wednesday at 2 p.m and i have no idea okay how do you not have and i did did you fund the company last week is it so new that you did not have time to set tracking in place i know where the company is five years old then you have no excuse right you have no excuse for not having complete transparency of the performance and action steps that are being taken by your team on every given day and every given hour right there is no excuse you should have that in place this doesn't matter the tool what matters is the principle right uh we're literally just we've been working two years on a tool to help people manage businesses better it's called alvanda it comes from thomas alva edison and then henry kwanda is two amazing businessmen and the inventors and so basically with alvanda we help people manage and you know have transparency and so on uh it's in beta right now so basically you have to have that transparency and it doesn't matter whether you use alvanda or use atlassian or Basecamp or whatever tool you use, but you need to have that.

10:47You need to know. And then finally, again, I cannot tell you how many times I talked to founders or high up VPs, directors, and asked, when's the last time you had a heart-to-heart one-on-one conversation with one of your clients that you don't normally speak to? And they say, well, I never do that or six months ago or whatever. I'm like, how do you then know? You tell me, how can you possibly know what that person is actually going through. You ask your employees, your employees are biased. They're always going to tell you what you want to hear. Or even if not, like they're going to say their version of it.

11:25I kid you not. The other week, and this is a true story. The other week, I went to meet a client. This client, when we started working with them, we're doing marketing and digital transformation for them with two different entities. So when we started working with them, they were at 25 million. That was two and a half years ago. Now this year, they're going to pass 50 million. So we literally doubled their company in two and a half years. And they're amazingly happy, you know, and so on and so forth. And my team is like, oh my God, we're getting such great results. Everything's going so well and so on and so forth.

12:00Like, okay, well time to go visit them. You know, I have a conversation about other projects we can do, you know, more involvement and so on. Right. So I go visit them personally. I fly in. I'm old school, by the way. I still fly and I meet people, you know, and all that good stuff. So I did that. I go to their office. I kid you not. I, for two hours straight, I got schooled. Two hours straight, straight is like, Robert, this I don't like. This isn't going well. What's going on with this and this and this and this? I kid you not. I took three pages of notes on how unhappy they were. Stupid stuff, Josh, like just small little things that didn't even matter.

12:42And the reason why they were still paying us over half a million a year, because I think that's their quote or something like that, is because we're literally making them tens of millions of dollars a year. Otherwise, they wouldn't because they had all of these small little things that were annoying them. Guess what? I came back. I told my team, how did you guys not do this? How did you forget to say that? And so on and so forth. And they were all shocked. They didn't even know they should be doing those things? I'm like, yes, you should. Of course you should. What are you talking about? And then in two weeks, we optimized all of our procedures so that now this client is already so happy.

13:19I had a conversation with him. I should have had a conversation with him last Thursday just to get an update to see if things are going better and so on and so forth. And he literally didn't make the meeting. He's like, Robert, no point for the meetings. Everything's going so well. Thank you so much, blah, blah, blah. Right. I'm like, okay, amazing. That's, that's all I needed to know. So these are the three things you should latch onto immediately. We do this by default. Whenever someone interacts with us and says, Robert, I need you to take a look at my business from the outside. Let me know how I can grow it.

13:51These three things we look at every single time and, you know, two dozen other things, but these are the main ones. yeah um robert uh i i dare ask your website you've been pretty good about uh communicating how folks can get engaged and in touch with you and the work that you do um but is is robert injuries.com is that that's is that the best place for someone's been listening to our conversation to go and engage with you that is correct josh and and what would you recommend they do so they can either fill out the form um in there like we have the hire section they can go to hire and whatever they need help with, they can just fill it out there.

14:29Or they can literally just email me at robertindage.com. They literally just email me and they schedule a call, right? I do hope no one wants to waste my time, right? Like, this is like, I'm not interested in dates, you know, or stuff like that. It's weird. Like, once we started going social, the thing I got most of is women asking me if I'm married. I'm like, no, I'm not interested. But basically, if they have specific business questions, you know, or if I can help them grow their business, you know, or manage it better or whatever, things of that nature, they should email me and I'm willing to help on the conversation.

15:06Yeah. All right. Again, robertinjuries.com, the spelling and the direct link to our friend that's listening right now. Just click around the show notes. You'll find a direct link, Robert, to your website. Robert, it's been great having you. Thank you so much for joining us. Likewise. Thank you so much for having me.

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