In short
How to “actually switch off” during summer and return to work refreshed, using behavioural-science ideas about boundaries, responsibility, and reducing work-related stress.
Guest
Dr Rachel Morris, former GP; executive coach; keynote speaker; host of the “You Are Not a Frog” podcast. She talks about the “responsibility trap” and burnout. Background includes work in medicine and coaching high-stakes, high-stress professionals.
Key claims
Work doesn’t stop in summer (cross-cover, double home workload, disrupted routines), so high-responsibility people struggle most to rest. Guilt is a “warning light” that boundaries are working, not proof you’re wrong. Focus on what you can control, stop rescuing others (avoid the drama triangle), and don’t “earn” rest.
Notable examples
Booking diary “recovery slots” (e.g., planned email-check time midweek, buffer day in September); using out-of-office/PS parameters like “check emails twice a week” or “NNTR”; “zone of power” circle exercise; “heard, helped or hugged” coaching question; “not my circus not my monkeys” and “naughty monkeys” manager example.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOUnderstanding the Need to Switch Off
0:49 to 1:22
Explore the importance of resting and barriers to achieving it during the summer.
“The dirty little secret is that most businesses think they know their customers.”
Understanding the Need to Switch Off
1:39 to 4:06
Explore the importance of resting and barriers to achieving it during the summer.
“I'm a chartered occupational psychologist.”
The Emotional and Workload Challenges
4:07 to 6:05
Discuss the factors contributing to increased stress and exhaustion during holidays.
“And, you know, I hadn't really thought about the green branding colour.”
The Difficulty of Turning Off
6:06 to 8:10
Learn why those who need rest the most often struggle to take a break.
“But you've got half the workforce, plus you've got double the work at home often.”
Booking Recovery Times
8:11 to 9:22
Get practical tips on scheduling recovery time to avoid burnout.
“And then when you do rest, you start to feel a bit guilty, like there's something wrong.”
Avoiding the Urgency Trap
9:23 to 14:00
Discover strategies to prioritize tasks and avoid overcommitment.
“But when they were school age and toddlers, I knew they had to be looked after in the summer.”
Understanding Email Overload
14:00 to 24:17
Learn how to manage and prioritize your email inbox effectively.
“Rachel, that some people who respond to everything that's urgent are kind of, it's almost like they're taking on someone else's priority.”
Introducing Sponsorship
24:18 to 24:47
An introduction to the sponsorship segment and its relevance.
“And we both had to wrangle Rory Sutherland on an episode.”
Tips for Personal Responsibility
25:58 to 28:06
Explore the importance of recognizing control in work and personal life.
“And this is where leaders and, you know, people with a lot of responsibility really come a cropper because there is a lot we could do.”
The Rescuer Mentality at Work
28:06 to 30:10
Explore the implications of rescuing others instead of empowering them.
“We feel that we are duty bound to rescue them if they want us to, or even sometimes if they don't want us to.”
Show all 21 chapters
Coaching vs. Rescuing
30:10 to 32:46
Learn the importance of shifting from a rescuer approach to coaching in leadership.
“So this works just as well outside the workplace as it does inside the workplace.”
Understanding Guilt in Leadership
32:46 to 35:12
Discover how to manage guilt when setting boundaries and making tough decisions.
“Well I was just about to say it depends on the psychological safety because if the manager had said just come to me with any, it doesn't even matter how mad they are.”
Tolerating Discomfort and Pushback
35:12 to 38:11
Find out how to handle pushback from others when enforcing personal boundaries.
“So that was tip three, stop rescuing other people.”
Saying No with Confidence
38:11 to 42:00
Learn effective strategies for saying no without offending others.
“decisions, maybe even upsetting a couple of people or people thinking badly of us.”
Setting Healthy Boundaries
42:00 to 45:52
Learn how to confidently set boundaries and manage guilt when saying no.
“I say yes to please people even if I don't want to do it.”
The Importance of Rest
45:52 to 48:06
Discover why rest is crucial for high performance and mental well-being.
“To be fair, you didn't specify, did you?”
Reframing Your To-Do List
48:06 to 52:54
Explore a new perspective on managing your to-do list to reduce overwhelm.
“24 hours a day and we never need to stop.”
Your Most Important Asset
52:54 to 53:15
Understand that prioritizing your well-being is essential for effectiveness.
“You is the way that you get things done.”
Recap and Final Tips
53:15 to 55:34
Summarizing key tips for switching off and prioritizing your needs.
Recap and Final Tips
55:37 to 56:00
Summarizing key tips for switching off and prioritizing your needs.
“We've got playlists on urgency trap and all that sort of thing.”
Closing Thoughts and Gratitude
56:14 to 56:48
Hosts express gratitude to Dr. Rachel and summarize key takeaways.
“different doctor he's not a proper doctor not like you not like you Rachel I will be asking one simple question am I the arsehole?”
Transcript
Automatic transcript. May contain errors.0:02Today's episode starts with a simple question. When was the last time you came back from holiday genuinely refreshed? Because for lots of us, we spend weeks trying to get ahead before we leave. We promise ourselves we're not going to check those emails and then obviously check them anyway and come back feeling like we need another week off. So why is switching off so difficult, especially for people who care deeply about their work? Well, to help us answer that after the break, we're joined by former GP, executive coach and host of You Are Not a Frog podcast, Dr. Rachel Morris. She's sharing her five top tips to actually switch off this summer and explain why so many leaders and high achievers struggle to properly rest.
0:46We'll see you after this very quick break. The dirty little secret is that most businesses think they know their customers. They have the data, the records, the history, but it's scattered across three teams and four systems. And in our case, it's about 216 ,000 spreadsheets, which means nobody can actually use it. What you should be doing is using HubSpot because why? HubSpot connects it all. Every interaction, every support ticket, every conversation into one platform every team can work from. So when sales talk to a customer, marketing already narrows the full story. And when you know more, you grow more.
1:22Nice. Check out HubSpot.com, the agentic customer platform for growing businesses.
1:31Hello, hello. Welcome back. This is Truth, Lies & Work, the award-winning podcast where behavioural science meets workplace culture. Brought to you by the HubSpot Podcast Network, the audio destination for business professionals. My name is Leanne. I'm a chartered occupational psychologist. My name's Al. I'm a business owner. And normally we'd be here to help you simplify the science of work and build amazing workplace cultures. But not this week. No, No, no, no. This week we want to focus on you. Yes, you, listener. We want to help you get the most out of this summer break and actually go back to work refreshed.
1:57Yep. And we have the perfect expert to help us do that. Today we're joined by former GP, executive coach and host of the You Are Not A Frog podcast, Dr. Rachel Morris. Rachel, welcome. Hello.
2:10Dr Rachel Morris:Thank you for having me. Thank you for coming on. Just in case someone hasn't heard of you, I'm sure they have. I'm sure everyone has heard of you. In case they haven't, just give us yours in like 10 seconds. Who are you and what do you do? So I'm Rachel. I host the You're Not a Frog podcast. I'm a keynote speaker. I talk a lot about the responsibility trap and I used to be a GP, which was where it all started. I also live in Cambridgeshire with three children, a couple of cats and various other creatures in my garden which shouldn't be there. I saw two tortoises. Tortai? What's the plural of tortoise?
2:45Is it Greek derivation? I saw two tortoises having sex this morning Really? I know I was like, hello Because there's quite a lot of wild tortoises and wild snakes And I was like I took a picture Then I felt a little bit like creepy That I was taking pictures of them You know, in the mid-coitus I felt quite bad But I'm sure Sorry, I'm going to move on from this I just I'm sure the question people are asking If they've not heard of your podcast Is why is it called You Are Not A Frog?
3:10Dr Rachel Morris:It's called You Are Not A Frog Because of that froggy metaphor Everyone's heard of it the frog who is dropped into a pan of boiling water and it immediately hops out because it's sensible, it doesn't want to be boiled alive. But so the saying goes, if you have a frog in a pan of cold water, as you heat it up very slowly, the frog just doesn't notice and then eventually it gets boiled alive. Now, I used to be a GP and there was an article that came out in 2016, which compared GPs to frogs in boiling water. It said the workload has built up so slowly that they haven't noticed the water getting hotter.
3:45Dr Rachel Morris:And now everyone's just leaving because of it. Or that seems to be the major reason why GPs under the age of 50 were leaving the NHS because of the effect of their jobs on their wellbeing. And I thought, well, that's a real shame, isn't it? Because you're not a frog. We're not frogs. You don't have to just burn out or have to leave. There must be a different way of doing things. So that's where the title has come from. I must say, I didn't consider all the implications of that title because now a lot of my clothes are green and people keep sending me frogs. And, you know, I hadn't really thought about the green branding colour.
4:19Dr Rachel Morris:But, you know, the title has stuck and we run lots of sort of froggy events and things like that for people in high stakes, high stress work like medicine. And what are the types of conversations you have on the podcast, Rachel? If nobody's listened to it before, how do we get them over to your show? Because it is brilliant. I started off just wanting to help people beat burnout and work happier. But as the show's evolved, we have really ended up on one subject that everyone struggles with, and that is boundaries, how to say no, how to carry less, how to ditch the responsibility, the overwhelming responsibility that we feel yet still do a good job.
4:58Dr Rachel Morris:So we talk a lot about the fear, the shame, the guilt that goes with all of that and what it's like to work in roles where you deeply care about your work, you deeply care about the people that you serve, but you can't possibly do everything that you have to do. So how do you choose what's the right thing to do? How do you choose what's not? And more to the point when you choose what's not, how do you put it down without upsetting everybody? And I think everything you've just said there is just really going to resonate with people listening, going into the summer holidays, having to juggle even more than they normally do.
5:33And it's 35 degrees and half the country is on fire. There's a lot going on. Before we go into the kind of the top five tips to really help people switch off, and I have a feeling we'll be talking about boundaries as part of those as well. So why do you think so many people struggle to switch off to the point where they'll get back from a holiday or things will go back to normal in September and they feel more exhausted than they did before?
6:00Dr Rachel Morris:I think the simple answer is work doesn't stop, does it? Everything just carries on while you're away. But you've got half the workforce, plus you've got double the work at home often. So it's this perfect storm of still having to serve your customers and your clients over the summer where maybe work goes down a bit, but then everyone's away. So everyone's having to cross cover. You've got more stuff going on at home that you've got to sort out often. Or even if you don't have kids, you're having to cover other people who do have kids and have all gone away at the same time. So we're just managing more.
6:35Dr Rachel Morris:And also, I think the usual routines have just gone. like the usual stuff that you do even if you don't have kids like I go to a circuit training class that's just stopped for some reason over the summer so I don't have those like normal routines and rituals that I I do to keep myself well and those little buffer points that are there in the week that you just sort of get used to they've gone as well so I just think it's this perfect storm of everyone thinking they need to have a good time and relaxed of course we do have a good time but having a good time often is not that restful and takes quite an organisation and so I think the emotional load goes up as well as the actual workload and then we wonder why we get September we're absolutely knackered and feel like we need another holiday.
7:17Do you think Dr. Rachel do you think that the people who need the rest the most are some of the most that they find it the most difficult to turn off or is that just like anecdotal?
7:28Dr Rachel Morris:A hundred percent because the people that need the rest are the people that are always on the people that probably care the most that go above and beyond. They're the people that see the things that haven't been done. So they just pick them up and do them because somebody's got to do it. Or they're people who, you know, if you own a business, you can't just turn around and say, right, I'm off on holiday. If that doesn't happen, that's fine. If you're responsible for the whole thing and if things go badly wrong, you could lose your livelihood or there's people depending on you for their income.
7:59Dr Rachel Morris:So it's almost like the more responsibility you have, the harder it is to turn off just because are the consequences of what happens if you do turn off or if you miss something. And then I think you get into this pattern where you're so used to just working and working and probably overworking that work becomes your default. And then when you do rest, you start to feel a bit guilty, like there's something wrong. And so your brain is always sort of scanning the horizon for problems, even if there aren't any. So it's very hard for people just to stop. And even when you do stop. If you've been running at like 100 miles an hour, it's very difficult to just stop.
8:37Dr Rachel Morris:There's this sort of period of deceleration where your brain is probably still going. You know, probably you are still thinking about work for a time. And so stopping dead is really, really hard. And it's more like a controlled deceleration. You know, if you've ever been on holiday, well, like the first few days, you just spend thinking about work and this really important thing you've got to do. And then by two weeks time, like that important thing, it really is not that important anymore. And you just think, oh, sod that, you know, it actually wasn't that important in the first place, but you've, because you've just gained a little bit more perspective.
9:07Dr Rachel Morris:But it's really hard when you are working so hard, running so fast, and then it becomes very difficult to tell the difference between what's urgent and what's important. So should we get into these tips then, Leigh? Yeah, I think we should, because from everything you've said Rachel it does sound like summer is a particularly risk time risky time for people who might be suffering from from stress and maybe even symptoms of burnout so let's give them some some tips and some tactics to to hopefully avoid that and actually switch off you've put together five tips for us I wonder if you could speak talk us through your first tip Well, tip number one is to book your recovery slots first before anything else, like before the work fills things up.
9:58Dr Rachel Morris:I have three children now. They're all a bit older. But when they were school age and toddlers, I knew they had to be looked after in the summer. And of course, I was a GP going off and working. And at that point, that was before COVID, there wasn't much working at home. Not that working at home is any better when you've got kids. I used to start worrying about summer in about May like what am I going to do with the kids how am I going to cover all the child care that would be going on in my mind and then all summer I would be working right up to the line and then you'd leave really early to go and get the kids from their whatever summer camp you'd got them to and then you'd be like working in the evening then you'd be packing to go away and there was absolutely no buffer and absolutely no time to recover.
10:43Dr Rachel Morris:And like I said earlier, the workload was a double because you've got to cover anyway. And so I thought, well, how can you actually stop getting to September just feeling totally, totally, totally depleted? And I thought, well, actually, I'm going to take a leaf out of what I normally do in my business anyway. So if I have, I do a lot of speaking, if I've got a talk coming up, like it's a new talk, I know that's going to take quite a while to prepare and it will weigh on my mind until I've booked a slot to do it. So say if I find like a half a day in two weeks time and I book that slot in to prepare it, then I don't feel stressed about that talk anymore because I know I've got time to do it.
11:20Dr Rachel Morris:And I think for rest and recovery and recuperation and wellbeing and all the things you need to do to keep performing at the pace you're performing at, if you actually book those slots in throughout the summer, they're there in your diary. And I that want something in my diary, it doesn't tend to get moved or I can choose whether to move it or not. But if something is not in my diary, even if it's just a meeting with myself, it will get booked over. I'll just say yes to whatever the most urgent need is around me. So knowing that you've got those slots in, I think is really, really helpful. And it doesn't always just need to be a slot for going sitting under a tree.
11:56It might be a slot for checking your emails before
11:59Dr Rachel Morris:you go back to work. You know, so many people absolutely dread the weekend before they go back to work and they spend all of Sunday night just going through their emails because they know they're going to open up a thousand emails and they just want to know what's coming at them. Well, what if you booked like two hours halfway through the week before, just had those slots in your diary saying, that's when I'm going to check the email. So that last weekend doesn't feel awful. And what if I book a day in September after I've started back, but a day that I'm not going to fill at all. So that's where some of the overflow stuff that I haven't got to is going to get to.
12:30Dr Rachel Morris:So you're already building in your buffers. You're already building in that time when you can just sort of go and do some exercise or even go meet up with some friends because, I mean, I have a lovely family. I'm sure you do too, but spending a lot of time just with your family can do your head in. And so actually booking just to go and have a bit of time with your mates like you haven't seen for a while could be really good. So just think about what is it you're going to need and book it in your diary and give it a slot in your diary don't just think well i'll do it if i can fit it in because you'll never fit it in i love that because i think as well it's you find times for as you were saying you know those those routines and rituals that kind of keep you grounded and balanced anyway so that be getting your nails done or going to a spin class or or whatever it is if they're already booked in then as you say we're much more likely to cancel or change them.
13:24But if they're not, we're probably less likely to try and find time for them.
13:28Dr Rachel Morris:Yeah. And in the summer, we often get stuck in what I call the urgency trap. Now, the urgency trap is one of the overwhelm amplifiers. And these are the things that make us turn up the heat in our metaphorical pan that we're swimming in. Frogs in the pans are boiling water. We're constantly actually increasing our own heat. You know, the system has got enough coming at us. But one of the ways that we don't help ourselves is just responding to everything that's urgent. And dealing with it because it's coming at us really urgently and not thinking to ourselves, well, okay, this might be urgent, but is it important?
14:00Do you think, Dr. Rachel, that some people who respond to everything that's urgent are kind of, it's almost like they're taking on someone else's priority. Like I heard an example of someone saying that your email inbox is someone else's priority inbox, it's not yours. but then it's often quite difficult to go no I'm not doing that I'm going to say no or I'm just going to leave it unread for a couple of days.
14:25Dr Rachel Morris:It's really really difficult and it's doubly hard for people in the high stress high stakes jobs who feel responsible for everything because if stuff doesn't get done you just think well if nobody else does it I'm going to have to and emails are a nightmare that email is an undifferentiated delivery system that works for other people but not for you. This is one inbox that everything lands in. So no wonder you get worried about it because like there could be something really urgent and really, really important. And there could just be a trivial, they've CC'd you into an email because they're too lazy to actually write the email properly and say who it's for and what the action is.
15:04Dr Rachel Morris:But they all land with the same urgency and then people put those red receipts on them. So, you you read it or not? Tell me. And what happens is we end up treating all our emails the same rather than just sifting through and going, okay, what deserves my time? What doesn't? What's important? What's not? I always say to people, like, if someone puts a piece of junk mail through your letterbox, you don't feel you've got to respond to it, even if they address it to you, whatever. So why do we feel we have to respond to stuff that's in our inbox? That's one thing. And just because somebody's asked you to and even if it's somebody you know why do you have to you don't have to say yes to it but we feel we ought to because we're good people I feel as well Rachel there's some things that that if you're a business owner you can you can really commit to or if you know you're a leader and you have employees and courage to do this is the out of office message I've I've heard some brilliant ones recently I well I emailed somebody from Metro Bank a guest that we had on and I got her out of office and it basically said I'm on annual leave until this day during that period all emails this inbox are going to be automatically deleted if it's urgent contact this person otherwise email me again when I'm back which I thought was brilliant and then was it Dr Jake we were talking to who said that he in his out of office he puts I'm going to come back to loads of emails that I probably won't get around to checking so So if it genuinely is urgent, reply to this email again saying and put urgent in the subject.
16:37So then when you're kind of scanning through, you can see what's actually important, even then it's what they deem important, I guess. But have you heard of things like that, little out of office tips?
16:46Dr Rachel Morris:Totally. And I've even heard people say you should use your out of office more just to let people know what you're up to. So for example, I'm going to be writing a book. Well, I am writing a book and I need to really focus on it. So at some point, I'm going to have an out of office going. I'm currently in monk mode writing my book you know if your email is urgent do this or even just a PS you know on your normal email just tell people what you're what you're up to if it's your day off say I'm not here today but I will aim to reply within 48 hours if it's important you know or or just make the most of the PS's or just a little bit underneath your you know your general signature saying you know I check my emails twice a week on a Monday and a Friday I I mean, some people will be falling off their chairs hearing that.
17:31Dr Rachel Morris:But, you know, on a Tuesday or Friday, if it's urgent, you know how to get hold of me. So you're just sort of giving people some parameters about when you're going to reply. But the other thing I heard is that each email that you send generates 1.2 emails in return. So you get these ridiculously long, thanks very much. Oh, no problem. Hope you're okay. Yeah, I'm fine. And then you're like, when does this ever stop? So me and my team, we've started writing blah, blah, blah, EOM, end of message in the title. So firstly, you know that that's the end of the message, but also NNTR, no need to reply.
18:06Dr Rachel Morris:So you don't get the, thanks for letting me know. Or if it's just an information email, just put FYI only. So the person can glance and doesn't have to do then the mental job of thinking, do I need to reply? Do they want my advice? What do they want from this? So, you know, they're just letting you know and then filing it. And in my organisation, we've actually taken all our tasks off email. We won't let anyone give you a task in email because your inbox is a really bad to-do list. It's really hard to keep. So, you know, emails are for replying to things, whatever. And you don't need to apply to everything if you don't want to.
18:39Dr Rachel Morris:But we have the tasks we're allocating on other systems, which you can store things according to the project rather than according to when they came in, which is essentially what emails are. I love that. NNTR. No need to reply. Using that from now on. fabulous or you could do what i do and that is just not reply to any emails and if it's important they'll email again it definitely does it will come back from from annual leave and he'll look through and he'll just scan and if he either wants to hear from this person or likes this person then you'll read them aren't you then you just go select all archive yeah that's it because it's important they'll email back stressing me out a little bit yeah i can imagine okay so tip number two dr rachel so um get clear on what is in your control over the summer i think so many of us um get so stressed because we're trying to take control of stuff we just can't control at all so i think you know in the medical world people get really stressed about the rotor i mean you can't really control the rotor very much unless you're the practice manager or the or the rotor person.
19:44Dr Rachel Morris:You can't control what other people are doing. You can't control what leave they're taking. You can't control when the school's open and shut. You can't control the weather. There's so many things you can't control. One of the things you can't control is the demand. So the demand for your services, the demand from patients, the demand from your team. One thing I've noticed in people who are very responsible and very caring is that they try and take a lot of control over things that they haven't got any control of. And they feel very responsible for these things as well. So for example, if a client can't get the service that they need out of hours or on holiday, and you're not in control of that, rather than going, I'm so sorry.
20:27Dr Rachel Morris:Yeah, this is rubbish, isn't it? We don't just feel stressed. We feel really guilty about it. But we can't control it. You know, you see it with GPs when they're referring patients for hip operations and the waiting list 18 months, they feel dreadful, really guilty about the waiting list. They can't control it. So I think one thing that makes the stress better is just focusing on what you can control, not on what you can't control. And over-responsibility is one of my overwhelm amplifiers when we do feel very stressed and anxious and frustrated over the stuff that is totally out of our control, that there's just no point.
21:03Dr Rachel Morris:You can't control it. You can't change it. And what you're doing is just arguing with reality. You might as well just let it go. But just recognising what is in your control and what's not can be quite difficult. So I just get people to draw a circle on a piece of paper and say, well, everything inside the circle, inside my zone of power is what's in my control and everything else isn't and that could be really really helpful because it shows you what to focus on and what not to focus on. I suppose that also works for the actual holiday itself because you could put outside that circle whether it's going to rain or you could put outside the circle whether you're going to get a delay whether a taxi's not going to turn up and that just takes the stress completely out of it.
21:44I mean if you want to just find out or want to desensitize yourself to rain on holidays then do what we did as a family when we were kids is just go to Scotland every single year and it guaranteed you're in for 20 25 to 40 percent of the time but i mean is that a valid
21:58Dr Rachel Morris:strategy as well it was very valid i mean the stoics were teaching this like i did not come up with this the stoics were saying like the only way of living is to focus on what you can control there is no point the serenity prayer used a lot in addiction you know with the 12-step program grant me the serenity to accept the stuff I can't control, the courage to change the stuff I can, and the wisdom to know the difference. Now, when you do work that really, really matters, it's hard. Because sometimes the stuff that you can't control really matters. Like, it's really important. So we're not saying you don't care about it.
Read the full transcript
22:37Dr Rachel Morris:You can care deeply about it. If you can't control it, you can't do anything about it. And when we talk to doctors about this, they're like, yeah, but yeah, but what if someone's told you you're accountable? Even if they have, if you can't control it, what can you do? But interestingly, in the serenity prayer, the word serenity, I was thinking, well, what does serenity mean? Grant me the serenity to accept the things I can't control. Well, in that context, apparently it means unclouded. So I love thinking about unclouded acceptance. So what I've done is I've taken this thing that's stressing me out like if the children have have a good time on holiday if they're enjoying it you know if you've ever been on holiday with teenagers you'll know you'll know what I mean like sometimes you could do everything and they won't be won't be enjoying it but you say right I've looked at that I've looked at every aspect of it and thought what can I control okay I can ask them what they want to do I can be pleasant I can give them a bit of spending money I can do this that and the other but at the end of the day I can't control if they're enjoying themselves or not so unclouded acceptance means I've looked at everything there and I've done what I can and I've left what I can't and you can apply that to work as well you know in this situation I've looked at everything that I can do about this situation but I can't control that so I'm just going to leave it doesn't mean I don't care about it I'm going to care deeply but I can't carry it it reminds me that Rachel of a kind of a mantra or an affirmation that a coach shared me once not my circus not my monkeys and i definitely go to that when when i find myself caring about things i can't control um so yeah i love that second tip we will be back with rachel and her three final tips in just a moment after this very very quick break did you know that the uk's number one management podcast that's us by the way and the uk's number one marketing podcast are both on the same podcast network we actually have a lot in common we both use behavioral science to help people do better at work.
24:33And we both had to wrangle Rory Sutherland on an episode. And two out of three of us are devilishly good looking. And you're not going to say wit. Phil, host of Nudge, UK's number one marketing podcast. It's brought to you, we need to do this in threes. The Hobspot Podcast Network. The audio destination. Or business professional. Seamless. Seamless. Tell us about your latest episode, Phil. We've just done an episode on fake fandom and how New York indie bands are paying agencies to create fake TikTok videos about how much they like their work. And we talk about the behavioural science behind fandom and how that encourages people to enjoy the music and all of that good stuff and do some big things about how this affects the world of politics, business and brands as well.
25:17It is. It's such a good show. Of course, you'll hear all the stuff you want to hear about how to grow your business by using behavioural science in your marketing. But there's also just some really interesting episodes that will be right up your street. Personally, I enjoyed Can Balsamic Vinegar Make Beer Taste Better? It can. And are we all just status-seeking monkeys? I am. Go and listen to Nudge wherever you get your podcast. But come back. Yeah, come back. Definitely come back, because Nudge isn't as good as this, so come back. I'll cut that out. Keep that in.
25:50Welcome back, welcome back. We're chatting with Dr. Rachel Morris about her top five tips to actually switch off this summer. Where were we, Leigh? well we had just finished tip number two which was which is recognizing what's not in our in our control so let's move on to tip number three Rachel well this is very closely related
26:08Dr Rachel Morris:to the previous one actually so my tip number three is stop rescuing other people and this is about this is really for people that are over responsible that feel responsible for everybody and everything, probably both inside work and outside work. And so if you think back to the zone of power I was talking about to work out what's in your control and what's not in your control, once you sort of ditch the stuff that you can't control, let's look at stuff that is in our control. And this is where leaders and, you know, people with a lot of responsibility really come a cropper because there is a lot we could do.
26:44Dr Rachel Morris:There's a lot we could do for other people. And I don't know about you, but I've been brought up to be a good person, to help people. Yeah, as a GP, literally, if you cut me in half like a stick of rock, it'd be like helping would be through the middle of me. And I want to fix things for people. I want to give advice. I want to do stuff for people. But being in a rescuer role like that with your teams does not work. And so often, when the workload is too much, when other people are struggling, when there's loads and loads of things to do, people want us to take the work off them. They want us to help them out.
27:23Dr Rachel Morris:They want us to solve it for them and fix it for them. And very quickly, we can end up in what's called the drama triangle. And I'm sure you've talked about drama triangle. I heard about it before. A really helpful model from the 1960s, Stephen Cartman devised it and it talks about three different roles we can play. One is a rescuer, one is a victim and one is a persecutor. And you have to have all three to actually exist in the drama. So the victim is totally helpless, the persecutor is being the evil one and the rescuer is there swooping in like a knight in shining armour. Now, often when we're into leadership roles, when we own businesses, when we're working with vulnerable people, we are in the rescuer role.
28:06We feel that we are duty bound to rescue them if they want us to, or even sometimes if they don't
28:12Dr Rachel Morris:want us to. And the problem with this is that we've already got enough work to do ourselves without doing everybody else's workload. And you can see how that happens in the summer where people go, well, I've got to get away. Will you just do this for me? Will you do this? Will you do the handover for me? Will you do this? And before you know it, you'll be agreeing and doing everything for everybody else and it's not helpful it's not helpful for you it's not helpful for the organization and actually it's profoundly disempowering for other people it keeps them stuck in this sort of victim mentality of oh I don't I can't do anything for myself and I was smiling when you were talking about the not my circus not my monkeys thing because there was a really good book I think it was written in the 1990s called the one minute manager and the naughty monkeys have you had yeah great book and it's a really great example of of the difference between being a rescuer and actually um letting other people take responsibility for themselves it basically tells you that say if you're a manager you're someone comes to see you and they've got all these naughty monkeys jumping around they don't want to do with them so they say oh can you help me with the monkeys and you say oh all right and you take the monkeys off them and they go brilliant thank you and then they run out and you're left with all their naughty monkeys.
29:24Dr Rachel Morris:And I think in the summer, we're often left with everybody else's naughty monkeys at home and at work. Whereas if we want to step out of the drama triangle, and one of the ways to do this is take more of a coaching approach, which I think is really the only way to lead sustainably is to say, okay, let's look at these naughty monkeys together. And I can ask you questions, I can work out what you would like to do about it. And I can, you know, support you in that. but let's give you the naughty monkeys back you can leave with them because you are empowered you know what to do you can deal with that yourself well it's just human nature to want to help isn't it if someone says can you help me then it's most people will be like yeah sure what what can I help you with it's very very very difficult so Lee do we need one to do move on to tip four or any questions about tip three I have a small question about tip three in that I think there can be a danger when we're in that rush like finishing things up at work we're in just like hyper problem solving mode and everything starts to look like a problem that needs to be solved and then we find ourselves at home trying to trying again solve everybody's problems and as you say in a way you know rescuing them and one thing that that Al and I often talk about with each other is do you want to be heard helped or hugged and it's like I'm still going to help you in whatever way you need but that might just be that that you're on a rant and you just need me to hear you out or it might be that you've had a crappy day and you just need a hug and I do you ever see this in in kind of high performers or the people that you support where they will kind of keep work mode on during those first few days of holiday to a point where it can start to kind of irritate other people I'm sure I'm sure they can yeah I mean I find myself giving advice to my friends the whole time and advice to my family.
31:16Dr Rachel Morris:So this works just as well outside the workplace as it does inside the workplace. And in fact, I would even use that heard, helped or hugged as a leader. I mean, you might not want to hug your employees. Don't try this, you know. But just being able to say what you will, you know, if someone comes to you with an issue, you're at work, just saying, what do you want from me right now? Do you want me to listen? do you want me to give advice or do you want just me to be a sounding board and actually even if someone says oh I do want your advice even if you say to them well okay just tell me the issue what's the real issue here and what have you already thought of what could you do nine times out of ten they'll have the answer and what that does it stops you having to solve it yourself and taking on the problem and also we're very arrogant if we think we're the ones that have the answer to that problem because a lot of time we don't have the context we don't know what they're dealing with particularly if it's sort of like interpersonal issues at work or something like that they're the only ones that could find the answer anyway but for people who are you know very responsible high achievers they sometimes feel guilty for not rescuing because they think that's who they should be like I'm the sort of person that always helps always rescues my team for me it's a mindset shifts of thinking actually you are profoundly disempowering them and actually there's a great book called the 15 commitments of conscious leadership which i absolutely love and they say that the rescuer role is actually the most toxic role you can be in because it keeps your team members stuck it's profoundly disempowering and it encourages behaviors that lead to burnout in the team my dad was a big fan of tom talking of 90s books my dad was a big big fan of tom peters back in the day uh possibly a little before both your time i studied tom peters right okay and and he was like you know the guy back in the day um and he one of the things he said with my dad enacted in his job was you can come to me for any time you want you can come to me and ask me a question ask for advice whatever you just have to come with three potential solutions and yeah and he said the number of people who walked the door went i think i'll just do you know what brian i think i'll just do number one and he's like cool off you go that's it he didn't even i didn't even get to the question the only caveat i want to mention with that because i think this is where sometimes he he was a bit problematic my father or tom peters tom peters no disrespect brian love you very much uh no tom peters is that it can if someone's got like i need to go with a solution but i genuinely don't know because i'm in you know maybe i'm in a complete state and i can't get my you know my mind straight maybe i'm experiencing some some symptoms of burnout which makes that even harder for me to do and I can't I daren't go to my manager because he told me I can't go to him unless I go with solutions so it's almost like it's it's yes it's a good way of kind of creating that coaching type relationship but I think there is a slight danger in terms of psychological safety for somebody who's really struggling what do you think Rachel?
34:17Dr Rachel Morris:Well I was just about to say it depends on the psychological safety because if the manager had said just come to me with any, it doesn't even matter how mad they are. You know, your solution might be like, we fly to Mars and get a Martian to come and do it or this. Just as long as I know that you've sort of thought it through to start off with. But you've always got to recognise the hierarchy and the power differential. And it might be really hard for someone in a team to come up with some solutions that they're not sure about. But, and I think that's a good leader would actually be able to coach that person to come to solution.
34:54Dr Rachel Morris:So, you know, what do you think the real issue is? And okay, what could you do? You know, I've got some thoughts, which I'll share in a minute, but I'd love to know what you think. No, no answer is wrong. Any suggestions worthwhile here? Because it might not be one I've even thought of. Yeah, so exactly. Psychological safety is really important here. So that was tip three, stop rescuing other people. And I feel that this leads really nicely into tip four, because I think if we stop doing that, we might feel a little bit guilty yeah so tip four is expect the guilt because i think if you put any of these tips into practice you're going to probably feel guilty so if you start to like time block stuff in your diary so people can't book in with you as easily you'll feel guilty if you start to actually start to take the breaks you're going to start to feel guilty if you stop stressing about what's not in your control, you might feel a bit guilty.
35:48Dr Rachel Morris:And if you want to take more of a coaching approach rather than just rescuing everybody, you might feel guilty and you might also get pushback from other people. I think that's where we get this a little bit wrong. We make these plans because we know we need to protect ourselves in order to stay in our performance zone. But the minute we get pushback, our boundaries crumble and we go, oh, all right, then I'll just do that. I call that biscuit boundaries because we're not able to enforce them because we feel guilty. And I guess the problem with guilt is that we don't like it, but guilt, it's not a positive or a negative emotion.
36:28Dr Rachel Morris:I think it's just like a warning light. It's like a symbol, like, you know, my car has got this dashboard and there's this oil light that keeps coming on. Now, the oil light is actually wrong. It's saying you might need an oil change. I know that it doesn't. so I can ignore that guilt just says oh there's something that's happened that might not be ideal you might need to change your behavior it doesn't say you have to change your behavior it just says something has happened or you've done something that somebody else doesn't like now if I give a three-year-old an injection that three-year-old won't like it doesn't mean I was wrong to give it so guilt can be really helpful it can mean that I can change my behavior or notice I've done something wrong.
37:08Dr Rachel Morris:But the problem is the minute we feel guilt, because we're good people, we think that that is evidence of the fact that we've done something wrong or the boundary was wrong, we shouldn't have laid that boundary down. Actually, all guilt is evidence that the boundary is working. So if you get pushback, of course you're going to get pushback if I say no to somebody. Well, if someone says no to me, I'm not going to like it. I don't like people saying no to me but doesn't mean they're wrong to say no to me it's not wrong to enforce your boundaries and one one side note one thing that a lot of um professionals in high stress high stakes jobs get wrong is they don't enforce their boundaries and they think other people should enforce their boundaries for them but only you can enforce a boundary but when you get pushed back go of course I'm getting pushed back yeah of course my family don't like the fact I'm taking a day away from them.
38:00That's just then.
38:02Dr Rachel Morris:That doesn't mean I'm wrong to do it. And we have to tolerate that discomfort of maybe not everyone approving of us all the time, not everybody being happy with our decisions, maybe even upsetting a couple of people or people thinking badly of us. Now, it's really uncomfortable. But unless we do that, we'll just be trying to please everybody all the time and we'll just accelerate the burnout and the heat will rise and we'll end up with that frog totally frazzled in the boiling water can i ask you then about the people who will be offended or upset about this how we handle those so imagining a situation where you've um i've i've said to you hey dr rachel thanks for uh thanks for the interview um can i send you a photo of something about my body so you can tell me something about it right obviously that is not appropriate and that needs some rejection but i feel like oh we've spent an hour together she seems like a nice woman so how would you deal with me being upset or about that kind of now we can't use a different choose a different situation i was just thinking what photo you're gonna send me and then you're like oh so you could tell me what's wrong with it i was like what photo is he going to be sending me and why is he saying that in front of his wife
39:22Yeah, I realised, as I was saying the words, they were coming out of my mouth. I was like, this is an odd, this is an odd situation. Can we, can we, go on.
39:30Dr Rachel Morris:It happens. It happens. School playground, honestly, school playground, mums are like, oh, can I show you this kid's rash? Right? So it's a really good question. How do you say no to somebody without them getting offended or pissed off? Is that what you're saying? Hmm. Okay. or how do we handle it well first of all the most important thing about saying no is to take a pause it's like when when you when someone's asked you to do something i don't know about you i'm a massive people pleaser everybody's a people pleaser it's like it's what keeps us safe isn't it you know not not pleasing people that's an existential risk because when we were living in caves our amygdala will detect a physical threat a hierarchical threat or the group threat if people didn't like you you'd be kicked out you'd be probably die of exposure or eaten by a lion so our amygdala detects people not liking you just as if a bus is going to come and run you over or you're gonna be eaten by a tiger so we will go straight into your fight flight or freeze zone when you've got to say no to somebody I call that being in the corner you're backed into the corner um and it's not just fight flight or freeze it's fight flight freeze or fawn and that fawn reaction is what a lot of us do so I might try and say okay well I can't really see that rush oh well okay we'll just just send okay i'll have a look at it quickly if that's okay sorry sorry to be difficult you know so we're going to over helpful because we're fawning because we we want to make the threat go away so when we are in fight flight or freeze we're in our sympathetic nervous system um the adrenaline is going around our body and all the blood literally gets diverted from your prefrontal cortex up here into your big muscles so that you can run away or you know fight the line or something like that.
41:08Dr Rachel Morris:So you're not thinking straight. So trying to give a reasonable answer when you're in your sympathetic nervous system, while you're in your threat zone, it's not going to work. So just buying yourself some time, taking that pause is really, really important. You can take the pause, maybe just, can I check and get back to you? Or let me have a think about that. Or if you're in a meeting, I just need to really take a moment to think or go out or get yourself out the room, buy yourself some time somehow. And then you think to yourself, okay, what is the story that I'm telling myself right now if I say no?
41:43Dr Rachel Morris:So if I said no to you, that's sending me your photo, I'd be thinking like the story in my head is like, I really want to please Al. Like I want to be his friend. I want to be helpful. I want to be the sort of person that's helpful. That's the story in my head. I want him to like me. And then I can pause and think okay is is that true like if I said no to to that photograph does that mean I'm a bad but you know so I'm going well I'd be a bad person if I didn't look at it I'd be a bad person if I wasn't helpful is that really true actually it's not true the the truth of the situation is it's very hard to diagnose things in a photo I'm not your doctor I don't know the context I would actually put you more at risk if I did it that's the actual truth because what I'm doing then is focusing on the long-term reason I'm saying no rather than the short-term reason I might say yes.
42:37Dr Rachel Morris:I say yes to get out of the threat. I say yes to please people even if I don't want to do it. So it's about focusing on the long-term harm that might occur versus the short-term hurt that's right in front of me. So once I've taken my pause, get my head together, I can then go, oh, thanks for asking me. I'm really, you know, I'm really flattered that you think I'd actually know what was wrong. I just don't think I would be able to diagnose it properly. I think you'd be better seeing a proper medical professional that's actually done some general practice in the last five years that would be the sort of thing so buy yourself some time and the other thing is i think the more excuses you give or the more reasons you give the more it sounds like an excuse so if i started going oh oh by the way well i don't think i'm the right person and oh i don't really know what i'm talking about when it comes to dermatology and all you just like oh you're just trying to wriggle out of it if you just say actually i just don't think that would work best to go see a doctor.
43:28Dr Rachel Morris:End of. But the problem after that is when you come back to me and then go, oh, but it'd just be a quick photo. Can you just have a glance? And I thought, oh, I've set this boundary. You're testing it. I'm feeling guilty now that I'm not looking at it. Okay, stop. That guilt's just a warning sign that I'm not pleasing you. It doesn't mean I'm wrong. No, that can go right. I can now need to just, no, I know why I've chosen it. We use, you know, in the training that we do, we often use power mantras. So the power mantra is really helpful because it goes, I am choosing to X so that Y, even if Z. So I am choosing to say no to seeing your photo so that you are kept safe in the long run.
44:18Dr Rachel Morris:you get a proper medical diagnosis even if you don't really like it you're a bit annoyed and I feel guilty so what you've done you've predicted the long-term consequences rather than looking at the short-term consequences and the short-term consequences that make us feel guilty or even worse make us feel fear that something's going to go wrong and the worst thing underneath that is shame. Because often in these circumstances, we don't just feel guilt, we feel shame. And guilt says you might have done something wrong. Shame says I am wrong. I'm not good enough. I am not enough. And so if we're choosing to leave stuff on our to-do list undone, if we're choosing not to do everyone else's job for us, if we're choosing not to rescue that person, often our amygdala that wants to keep us safe but not happy it will detect threats everywhere it'll make us feel shame and it's very difficult to say no or set boundaries or limit our workload if we're feeling shame if we're feeling i'm not good enough or does this mean that i'm not the sort of person that helps people is this mean that i'm the sort of person that lets people down and that shame that's what keeps us stuck in the responsibility trap and not being able to get out of it whilst i am ashamed of suggesting I might send pictures of my bits to you.
45:41I am very, very pleased that we went down that angle because I think there's some fantastic stuff you just said there. So, yeah. By the way, I don't know where that came from. To be fair, you didn't specify, did you? Towards the end, I think I just did. So, Rachel, let's just... Dr. Rachel, let's move on to tip number five.
46:02Dr Rachel Morris:Why is it we do? oh i'm just thinking about what bits you were going to send me
46:12don't don't talking of tips let's talk about it x-rated podcast
46:24Dr Rachel Morris:right number five um you don't need to earn your rest um i think this is a really big one and do you ever feel guilty for resting or guilty for switching off sometimes yeah yeah i mean i think we've talked about this earlier weren't we um when you've been running at million miles an hour and you suddenly stop your brain will just be like oh what what else do we need to do but we've got so used to just working hard. And the success story I grew up with was, if you work hard, you'll be productive, you'll be successful. And so then when I'm not working hard, what does that mean? But we seem to have got ourselves in this mode of operating where we don't respect the fact we actually need to rest.
47:13Dr Rachel Morris:We think that I can only rest when I get to the bottom of my to-do list. And I don't know about you, but I never get to the bottom of my to-do list, ever, ever, ever. But when we are basing our idea and our identity on our output, which is that success story, I am only as good as what I do. Then if I don't do it, what does that say about me? And if I don't do it to the best of my ability, what does that say about me? That's why we're all often real perfectionists when we're in the responsibility trap and so we've got ourselves this way of thinking that we have to earn our rest we've got to deserve rest and actually it's the opposite way around that rest is a requirement for high performance we haven't got that into our heads either and I think we can get this what I call the superhero delusion that we can just work 24 hours a day and we never need to stop.
48:11Dr Rachel Morris:I genuinely used to work 120 hours a week when I was a junior doctor and I could not function. I could not function. I was an absolute, I don't know how I even walked back to my accommodation. We need to sleep, we need to rest, we need to do all those other things that keep us well. Rest is not optional. You've got to do it. If I was going to have an operation tomorrow morning I would want to know that my surgeon was well rested and performing and functioning well so not giving ourselves that that permission to rest is is you know it's just madness but we live in a society that talks about I was talking to this guy at the gym the other day and he said there's this influencer that's going on and on about you know rest is for idiots rest is for babies you know you can get by on four hours sleep a night you can't and likewise if you work the whole time you're you're not going to be in your performance zone um and the other thing is we only we get quite perfectionist about rest as well so we go well unless i've got the whole day off or unless i've got this afternoon i can't rest properly either but you know you can have five minutes in between customers or in between calls um you can take a lunch break and actually take that break even half an hour.
49:28Leanne you call it closing the laptop lid don't you? If well for like a little micro break yeah so you know you don't shut your computer down you just close it and it goes do do do do like I sometimes feel that that's what a five ten minute micro break does it just kind of gives you that just enough of a recharge to to enable you to go go for the next bit. I also I'm also a really big fan of talking to people who are who feel guilty about resting about what does rest actually mean rest is just a break from kind of your regular routine rest is also recovery and recovery activities can often feel much more comfortable for people who can feel guilty to to rest so one of my recovery activities is cooking and baking well al enjoys coding don't get it but he gets a lot of energy from it we'll both walk the dog um it's just activities that give you energy isn't it it doesn't always have to there's this kind of assumption that if we're resting we have to be on a sun lounge or in front of the tv or asleep or but there's so much more to it isn't there there is i do think
50:34Dr Rachel Morris:though that we if we only ever do these micro rests we're equivalent of you know your battery goes on to low power mode and you're charging it up enough just to get it out of low power mode and then it just goes down again just enough until you're never actually fully rested and recharged and I don't know about you but I can't be creative when I'm exhausted and depleted and a lot of my work relies on being creative and finding different ways basically to talk about the same thing you know a lot you know responsibility trap and stuff like that but I'm really not much use but we seem to think that like a battery level of 25 % well that's fine that's fine and that's okay but it's all driven by this guilt of just having too much to do and not getting through your to-do list the thing that's helped me loads and has helped a lot of people that in my communities and who I work with is viewing your to-do list differently and I don't know if this is gonna be helpful I'll share it with you I was listening to Oliver Bertman on a podcast he was talking about books that he wants to read and by the way if you haven't read Oliver a book and you come across 4 ,000 weeks, the most brilliant book about how our time is finite on this earth.
51:44Dr Rachel Morris:We're not going to get to most things we need to get to do. Anyway, he's a sort of anti-productivity guru. He's brilliant. He was saying he's got all these books. He's a journalist, books he wants to read. And he used to see these books as a bucket. So he used to have to read one book, then another book and just get down that list. He started seeing these books that he wants to read more as a river, that he can just take out a book he wants to, put it back, choose what he takes out. And so I've started applying this to my to-do list. And I've said, what if we see our to-do list as more of a river rather than a bucket?
52:16Dr Rachel Morris:You're never going to get to the bottom of that bucket on your to-do list. You're just not. And the more senior you get in an organisation, the more you'll have to do. So let's not see it as a thing we have to achieve or get to the bottom of. Let's see it as a river. And you can take a task out of that river and do it, or you can put it back. Some of them can just float by you. Well, Rach, I know we asked you for five tips, but I feel that we've got loads more than that. Tips on tips on tips. If our listeners only remembered one thing from today's conversation, what would you want it to be? I would say that the only asset, the most important asset you have is you.
52:51Dr Rachel Morris:Like you is how your brain shows up in the world. You is the way that you get things done. If you're not looking after yourself, putting that rest in and focusing on your work and what's important for you, if you're spending all your time doing everything for other people you are going to be so ineffective and you're not going to be able to show up in the way that you want to long term so unless you start to prioritize that and deprioritize meeting everybody else's needs you are not going to you are not going to manage that so the one thing you can do for your well being is to protect your time manage your energy embrace your finite capacity the only way you can do that is by setting boundaries and saying no and being prepared to tolerate the discomfort of that dr rachel thank you so much for joining us it's been genuine pleasure and um uh sorry i can't get over the tip thing while we've come back i don't even know you i don't know you an hour i have this effect on people i just everyone get so rude around well i'm quite rude myself you know anyway right we should go out for beers rachel dr rachel thank you so much for joining us can we just quickly go over those five tips again give us them give us them one two three four five okay tip one book your recovery in before anything else tip two get clear on what's in your control number three stop rescuing other people number four expect to feel guilty and use it as evidence that your boundaries are working and number five you don't need to earn your rest i think that number four is going to be such a such a powerful reframe i hate saying the word powerful but it really feels like powerful reframe powerful reframe there's so many people out there yeah it doesn't oh i hate oh honestly chat dbt is just ruined english forever uh but no i think that's a big one i'm already thinking of people in my life who I know experience a lot of guilt who are gonna I know that's gonna gonna really resonate with them um so listener we want to know as well what's resonated with you um or if you've got a tip of your own for switching off over summer um you can come and join the conversation on LinkedIn or Spotify leave a comment um because yeah it is it's difficult for us to to switch off over summer so anything that we can do to help each other is gonna be very very important if you've enjoyed today's episode we'd highly recommend checking out Rachel's brilliant podcast, You Are Not a Frog, for lots more practical advice on avoiding burnout and thriving in demanding roles.
55:29Rachel, where else should people go to find out more about you and your incredible work, including your upcoming book?
55:34Dr Rachel Morris:If people go to youarenotafrog.com, you can see the podcast. We've got playlists on burnout. We've got playlists on urgency trap and all that sort of thing. Also, if somebody's listening to this and they're not sure if they're stressed if they're overwhelmed or if they're burning out we've got a free pdf toolkit which will help them do sort of a bit of a self-assessment on that so they can find that at you are not a frog.com slash toolkit and you can also find out how to contact me and my team but me to speak all those sorts of things at you are not a frog.com and we'll leave all the links of course in the show notes we will we will be back on tuesday with another episode of our summer sessions we'll be joined by Dr.
56:13Jake Chuba different doctor he's not a proper doctor not like you not like you Rachel I will be asking one simple question am I the arsehole? it's something from Reddit it's a Reddit thing A-I-T-A is well known we haven't made it we haven't made it up ourselves it's going to be a funny one we've had to cut quite a lot of that out just to make it airable to be honest so yeah come join that one and then next Thursday we'll be sharing a conversation I've had on another one of my favourite podcasts it's called Friday the Burnout Podcast with Kate Donovan so until then thank you so much for listening Dr Rachel thank you for all your time and amazing advice shall everyone say goodbye?
56:53I think so, thank you so much Rachel thanks for having me, great to be here
From the publisher
Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture, brought to you by the HubSpot Podcast Network, the audio destination for business professionals.
When was the last time you came back from a holiday genuinely refreshed? For many leaders, managers, and high-achieving professionals, summer isn't relaxing. You spend weeks clearing your inbox before you leave, spend your holiday feeling guilty for not working, check your emails "just in case", and come back to an overflowing inbox needing another break.
So why is switching off so difficult?
In this episode, hosts Al and Leanne are joined by Dr Rachel Morris—former GP, executive coach, and host of the You Are Not a Frog podcast. Together, they explore why high achievers struggle to rest, how summer can inadvertently trigger burnout, and 5 practical strategies to genuinely recharge before September.
💡 What You'll Learn in This Episode
The "Responsibility Trap": Why conscientious professionals struggle to unplug.
The Pre-Holiday Firefight: Why working double time before taking leave backfires.
Rest vs. Guilt: How to reframe the guilt you feel when stepping away from work.
5 Practical Recovery Tips: Actionable ways to protect your energy and return to work genuinely refreshed.
📌 Dr Rachel Morris's 5 Tips to Switch Off
Book your recovery in before anything else
Get clear on what’s in your control in the summer
Stop rescuing other people
Expect the guilt and use it as evidence
You don’t need to earn your rest
🔗 Links & Resources
Self-Assessment Resource: Download the Am I Stressed, Overwhelmed or Burned Out PDF Self Assessment Toolkit: https://youarenotafrog.com/toolkit/
Connect with Dr Rachel Morris: https://www.linkedin.com/in/dr-rachel-morris/
Listen to You Are Not a Frog Podcast: https://youarenotafrog.com/about/
📬 Connect with Al & Leanne
– LinkedIn: https://www.linkedin.com/company/truthlieswork
– Al Elliott: https://www.linkedin.com/in/thisisalelliott
– Leanne Elliott: https://www.linkedin.com/in/meetleanne
– Email: hello@truthliesandwork.com
– Book a call: https://savvycal.com/meetleanne/chat
Mental health support
UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org
UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk
US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org
Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au
Global helplines
https://findahelpline.com
