In short
“Spin Class” episode on sports PR and crisis/reputation battles: FIFA/Infantino’s fightback, the collapse-and-identity struggle of LIV Golf, and the AJ vs Tyson Fury negotiations/PR war ahead of a likely Netflix-backed fight in New York.
Guests
Jon Tibbs OBE, founder of JTA (sports PR/reputation consultancy). Henry Chappell, founder of Pitch Marketing (sports/brand comms).
Key claims
- FIFA: Infantino isn’t “toast”; a no-confidence vote before March is hard to trigger (discussion of 43 associations and whether it requires 106+ votes). UEFA’s boycott threat faded after Infantino’s partial withdrawal. Infantino’s crisis comms is framed as fast U-turn + blame-shifting + “nothing to see here” social/media strategy, while he shores up support in Morocco.
- LIV Golf: PR and issues management were weak from the start; heavy cash burn (cumulative losses outside the US exceeding $1.4bn) and PIF funding cuts threaten LIV’s future. Competition forced PGA Tour product changes, but LIV’s consumer/fan focus lagged.
- Boxing: AJ vs Fury is a power struggle (Eddie Hearn vs Tyson Fury; Dana White/TKO trying to assert control). Netflix and Saudi-linked financing push a New York staging to maximize global reach.
Notable examples
- FIFA timeline: Nov 18 candidate challenge deadline; March FIFA election in Rabat.
- FIFA scoop: FT/Thrive private equity briefing and Martin Ziegler’s reporting allegedly caught Infantino off-guard.
- LIV: Scottie Scheffler’s more diplomatic stance vs Rory McIlroy’s snide comment; Scott O’Neill’s “watch this space” messaging.
- Boxing: Netflix/US scheduling; Madison Square Garden; AJ tax/cost concerns; PR stakes for AJ with recent bereavements.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOIntroduction to the Topics
1:18 to 3:22
Discussion on the upcoming stories related to FIFA, Live Golf, and boxing.
“But each of these, when you get to it, is actually a large part of it is a comms story, isn't it?”
FIFA Leadership Challenge
3:23 to 4:45
Analysis of the potential leadership change at FIFA and the implications.
“I'm not bothered about doing one and then the other because I think there is quite a bit of crossover.”
Comms Strategies in Crisis
4:46 to 7:36
Exploration of Infantino's crisis management strategies and their effectiveness.
“But when you look at it for a comms professional lens, what are you seeing?”
The Role of Private Equity in Sports
7:37 to 10:37
Discussion on the implications of private equity involvement in FIFA and other sports.
“And it's really interesting that as of yet, no one, everyone's saying that Victor Montegliani is going to be putting his hand up and will go before the deadline for candidates.”
Media and Fan Reactions
10:38 to 14:00
Examination of media narratives and public reactions to recent FIFA developments.
“And there's a couple of others that are mentioned but have sort of said they're not interested.”
Infantino's Controversial Moves and Media Reactions
14:00 to 17:34
Discusses Infantino's actions post-World Cup and the media's response.
“So it's not like it's it's it's jump is a huge shock to everyone.”
Challenges Facing Infantino and Leadership Strategies
17:34 to 23:38
Analyzes the challenges Infantino faces and strategies for potential challengers.
“I think one of the interesting things is that his harshest critics within the industry are bemoaning the fact that the media aren't doing enough, almost saying that this is his modus operandi.”
The Downfall of LIV Golf: Financial Struggles and Future
23:38 to 28:00
Explores the financial issues and communication challenges facing LIV Golf.
“with revelation after revelation just hasn't happened there are very few new revelations so So what's happening is what's keeping it fresh in the news is process stuff, sports political process stuff.”
Analyzing LIV Golf's Impact on the Game
28:00 to 31:54
Explore the implications of the LIV Golf series on traditional golf, including investor dynamics and competitive responses.
“And they could have gone around this in a different way from the outset.”
The Challenges of Disruption in Sports
31:54 to 37:16
Discuss the difficulties and nuances of introducing new formats and governance in traditional sports institutions.
“Well, I mentioned on the previous topic that greed could be a red thread through all three topics today.”
Show all 16 chapters
Sportswashing and the Future of Sports
37:16 to 42:00
Examine the complexities of sportswashing in relation to LIV Golf and its implications for the boxing world amidst Saudi investments.
“there's never one more conservative than the PGA Tour, and they're very traditionalist.”
Preparation and Anticipation in Sports
42:00 to 43:25
Learn about the importance of preparation in managing media scrutiny in sports.
Saudi Arabia's Sports Investment Strategy
43:25 to 46:39
Explore Saudi Arabia's ongoing investments in sports, particularly golf and boxing.
“I've nothing further to add, I don't think, on that.”
The Anticipation of AJ vs Fury
46:39 to 50:55
Delve into the intricacies and challenges surrounding the upcoming AJ vs Fury fight.
“And when it moves into the sort of public realm of back page sports, it's easily sort of framed one way or the other.”
Public Relations Dynamics in Boxing
50:55 to 56:04
Understand the PR strategies at play in the boxing world, particularly around AJ and Fury.
“I love the story, not just because I'm in the industry.”
The Impact of Saudi Funding on Sports
56:04 to 1:00:21
Explore the role of Saudi funding in transforming perceptions and investments in sports.
Transcript
Automatic transcript. May contain errors.0:00Jon Tibbs OBE:Hello, welcome. It's Richard Gillis here and it's Unofficial Partner. Today it's Spin Class, our series on sports, PR, reputation, comms, crisis management. We've got three stories, Infantino, Live Golf and the AJ Tyson fight, the comms war that surrounds that. Two guests, Jon Tibbs OBE, founder of JTA and Henry Chappell, who doesn't have an OBE as far as I know, but also a founder of Pitch Marketing so we're in good hands. Okay it's that time again Leaders Week London returns this October and it's back to the future. It's Stamford Bridge home of Chelsea Football Club in West London. On the 7th and 8th of October leaders in sport will bring together senior figures from across the global sports industry to exchange ideas build relationships and tackle the biggest opportunities shaping the business of sport the 2026 agenda is now live you can get the first look at speakers sessions and themes shaping this year's event and there's a special offer for unofficial partner listeners visit leadersinsport.com forward stroke up for more information and use up 15 for 15 % off your summit pass that is a lot of money we'll see you in chelsea in october
1:28Jon Tibbs OBE:what do you think about my idea i'm gathering together a group of comms experts and every now and then i just want to sort of get a few subjects and topics and run them past you and there's a there'll be a bit of squad rotation with these things because you can't you don't want too many people on at the same time but it sort of works doesn't it it's quite a nice idea it means that it's not me thinking about the subjects all the time which again is quite narrow so it's quite nice to have a bit of a group of wise elders if i can call you both that i've just been saying to henry how how young he looks but yeah i think it's a great idea and and it's amazing how much interest there is in the pr side of things it's almost like henry this john's right about that because it's sort of where comms and pr stops and starts now i'll say we'll take the we've got three stories that we're going to talk about today basically fifa live golf and joshua and fury and the fight non-fight question.
2:27But each of these, when you get to it,
2:31Jon Tibbs OBE:is actually a large part of it is a comms story, isn't it? It's very central. It's not marginal at all. I don't quite know where the comms starts and stops.
2:39Henry Chappell:No, that's because we don't even know if Fury versus Joshua's definitely going to happen, almost certainly will. But at the moment, it is just a comms battle at the moment. And obviously, with Infantino's plans for FFE, again, it was just an idea, wasn't it? has become a huge comms battleground that where his the future of football is at stake and all the way through the lib journey it's been fascinating how all the stakeholders in golf involved have taken different stances and communicated about it differently and even now it's like right up to the final sort of throws so i think all three are yeah the sport the sport is quite a long way it's almost secondary to what's going on from a communications point of view and
3:22Jon Tibbs OBE:I think if we will take them individually, but there will be a blending. I'm not bothered about doing one and then the other because I think there is quite a bit of crossover. It's sort of inevitable because you bump into the same themes. But if we take, for example, the FIFA story, because, you know, newsworthiness. This morning, UEFA President Alexander Seferin ruled himself out of the running to replace Gianni Infantino, but says he expects a candidate to challenge the FIFA president's leadership in March. And there is quite a nice sort of set of dates, which is worth flagging because it gives us a bit of a framework.
4:04Jon Tibbs OBE:So the 18th of November of this year, the deadline for presidential challenges to declare happens. And then March next year, the FIFA presidential election, the 77th Congress in Rabat in Morocco. OK, 43 member associations would be needed to trigger a no confidence vote before then. And 106 votes needed to win the presidency outright. So immediately you're into a sort of election campaigning frame. John, no one loves an election campaigning framework better than John Tibbs. So let's let's talk about this. When you're looking at the FIFA stuff and we've moved through this sort of FFE. I'm not going to ask about the details of the plan and the rest of it.
4:49Jon Tibbs OBE:But when you look at it for a comms professional lens, what are you seeing? Just give me a bit of feedback. It's on a knife edge, in my opinion. But you speak to other people in the industry and they say, no, he's gone. Infantino's toast. He's out. I'm not so sure. You gave a number there. You said 43 needed to trigger a vote of no confidence. But how much how what would be the number? is it an absolute majority or is it a two-thirds majority to actually for him to then get that vote of no confidence? So you'd need to weigh that up because if it was an absolute majority, that's at least 106. National associations are going to have to vote against him in a vote of no confidence.
5:34Jon Tibbs OBE:So I'm not convinced that that's going to be as easy to get as other people think. So then you think, well, what other pressure points are there on Infantino that could really bring him, get him to resign before the election. And one of them is this sort of so-called UEFA boycott. But the UEFA boycott was only made if he didn't withdraw the plan. They said, we will boycott if you don't withdraw it and you've got to promise you'll never do it again. Well, he's done two thirds of that. So there is no UEFA boycott now, as far as we know. So that's not going to bring him down. So I think it's a lot tougher than people think.
6:14He's got five billion, five billion in reserves to play around with.
6:20Jon Tibbs OBE:And he only needs 106 votes to 106, 107, whatever it is to get over the line in a March election. So in my world, that's everything to play for. So it's fascinating. It's quite interesting that the constituencies, when you start to look at the sort of criminology of it, Even UEFA is an odd constituency, a group of governing bodies. And you're right, there is a moment where they came together as a sort of thrilling, decisive, the morning where they're saying there's an anti-infantino, we're going to pull out of the next World Cup or whatever it is. The longer term is more difficult, is it? It's just to keep that together, keep that group of governing bodies, all those presidents and all those sort of people in that tent over a period of time for an election campaign.
7:09Jon Tibbs OBE:Infantino will be looking at that and say, OK, where are the weaknesses in that united front? Yeah, I would say that the weaknesses will always come down to financial matters. The smaller associations, which have an equal vote, will obviously be tempted by the development funds that are allegedly being on offer now and speedier payments and back payments being made quickly. So he's got a lot of assets at his disposal to go into this campaign. And it's really interesting that as of yet, no one, everyone's saying that Victor Montegliani is going to be putting his hand up and will go before the deadline for candidates.
7:52Jon Tibbs OBE:But at the moment, I think he's weighing it all up really carefully because the one thing he doesn't want to do is do that and be the person that failed to bring down Infantino when everyone thinks it's a shoo-in. So I think it really is fascinating in my world, as you say. Henry, what do you think?
8:12Henry Chappell:Yeah, well, a month has sort of passed almost now, hasn't it, since FFE broke. At that time, it seemed, and particularly when a swift U-turn was undertaken within 48 hours of the story breaking, you thought that Infantino was doomed, but he's not showing any signs of going anywhere. And indeed, he's actually weathered the storm quite well, all things told. He's adopted a bit of a classic strategy for crisis cons. First of all, he did a swift U-turn and he sort of apologised, but he didn't say he'd done anything wrong other than the process and that divisions had been created. So he sort of blamed everyone else because of the divisions.
8:58Henry Chappell:Point one. So he realised he had to move quickly, which he did. He sort of assembled his Praetorian guard around him in Morocco and made sure he got key people on board. He bulleted them all. So enemies within the camp were quickly disposed of. And now he's sort of carried on as if nothing's happened, nothing's wrong. He sort of adopted the Gordon Ramsay and David Beckham strategy for crisis comms, which is, you didn't see anything. He was obviously out with the CONCACAF team recently in the Caribbean, where he was doorstepped by James Matthews from Sky. And again, he was just joking about being bald on his haircuts rather than answering a question.
9:44Henry Chappell:And he's just been in Paris for the FIFA Esports World Cup, where he's taking selfies with Ronaldo and making sure he's posting that all over social media. And yeah, nothing to see here, Gov. and all the while, you can imagine behind the scenes, he is just shoring up his support, I'm sure. And as each day passes, and he will say, well, if you want to get rid of me, vote me out come March. But people will sort of know, I think, that as John has taken us through with the numbers, that might be difficult to achieve. So, yeah, he's definitely going to still be in office come the elections in March.
10:27Henry Chappell:It's just whether, you know, a candidate can assemble enough support to topple him or not. But I don't think that's a sure thing.
10:36Jon Tibbs OBE:There's a couple of them. Right. We're going to talk about how you would go against him in terms of what you would, what, whether, I mean, like you, John, I mean, I can never say his name, Montaliani, who's Conca-Caf. Yeah, I'll do. And there's a couple of others that are mentioned but have sort of said they're not interested. So someone like Sheikh Salman al-Khilefi, who was floated by UEFA but reportedly isn't interested. And then a couple of other names in the frame. But we'll come back to that. One of the, Henry, as you were saying that about that, he went to process as a sort of defence, which is quite an interesting decision, quite a nice angle because it sort of throws it into a grey area where he can then start to then pick things off.
11:19Jon Tibbs OBE:I think one of the most interesting bits about the Martin Ziegler scoop was that it did catch him out. And the scoop actually did change materially the story because it got to him too early. and there was a sense where he was caught on the hop and if he'd have had a bit more time, he could have solidified the story and come to market and done it presumably in a more sort of rounded way that was a bit less vulnerable to attack. John? Well, from a PR perspective, that whole episode on the dates, what was it, the 28th of July, Tuesday, 28th of July, 2pm, FT come out with the shorts, But amazing story that FIFA are looking into this.
12:06Jon Tibbs OBE:And then 4pm, Ziegler gets his story out. And now we're led to believe that the Thrive private equity firm probably briefed the FT to get their positive side of the story out before Martin did his excellent piece. And yeah, it definitely put the cat amongst the pigeons. Just, John, that was a Milltown work, Milltown PR work for Thrive, as I understand it. Yes. That was, as you say, they try to get their defence in first. Yeah. And so that was almost certainly a brief from the private equity folks to, you know, basically get a positive spin on this before we know the inevitable. Because Martin obviously been giving people deadlines to respond to questions.
12:49Jon Tibbs OBE:But there is something else about your point about the process in all of this is that, and I don't think they've argued this very well, but it is absolutely all over the place of inviting private equity to invest into sports competitions and giving them the commercial rights. World volleyball have done it incredibly successfully with CBC. Well, table tennis, rugby, there are plenty of other good examples of where it's really worked well. So the jury's out as to whether the concept is flawed or not. Obviously, football fans hate it. I hate it as a football fan. But as a business person, it kind of makes sense to look for third party funding when you need to.
13:30Jon Tibbs OBE:The argument was they didn't really need to. But the process, he's absolutely right, Infantino. The way they went about it was absolutely shocking. And that was a knee-jerk reaction to the being scooped. Yeah, it's quite again, the element of surprise was odd, wasn't it? That was quite surprising. I remember writing something on that week saying, well, the idea that someone's thinking about doing this with FIFA can't have. It's not come out of nowhere. As you say, we've been talking about private equity in sports since CVC and Formula One. So it's not like it's it's it's jump is a huge shock to everyone.
14:05Jon Tibbs OBE:but there is a bit of faux shock isn't there in these stories and there is a game that is played by the football media on behalf almost representing the true football fan there's a lot of oh I'm aghast on how dare he which is a bit phony frankly I mean it's a well it is because if you put it
14:27Henry Chappell:the other way having had the most successful world cup in history and over the past two cycles they've obviously doubled revenues, doubled profits, plus there's still plans for expansion. Arguably, it's the correct sort of fiduciary duty to look at all options at this stage. You want to sort of borrow money when you don't need it. You want to, now should be the time to look at all options because we've never, our situation has never been healthier. And the markets are desperate to invest and get into sport. And so therefore, but it's the fact that he did this behind everyone's backs, the fact he did this secretly, it's the fact that who he did it with.
15:08Jon Tibbs OBE:Well, I think that last bit is the bit I think is the killer because it's Kushner. So it's that if all you take is the top line and the names and you've got a direct line into the Trump White House, you've just come off the World Cup where and again, perception, the red card, the peace prize, these things all start to add up and the story just tells itself. And you say, right, all you've got to now do is add a paragraph in to say, and the money is coming from one of the Kushner family. OK, right. We send publish. And that's that's sort of just too neat a story. Almost if you were sort of creating this, you think, OK, well, this is a bit route.
15:55Jon Tibbs OBE:Well, no one's going to believe this because this is just daft. That bit of it, I think, is just such an easy story to tell that it just handed everyone a hammer to hit him with.
16:04Henry Chappell:In many respects, had he just waited, got re-elected by an absolute landslide in March, and then looked at undertaking this process then in a different way, it might have been hard to stop because he would have had the mandate to undertake that. And they obviously were probably too frothing at the mouth on the back of the success of the World Cup in America. They got too excited. And then, yeah, if you're talking to J.P. Morgan, you're obviously talking to private equity, these guys leak. They like to brief. They like to leak. You just heard John say it, that they were getting Miltown to brief before again.
16:45Henry Chappell:This is what happens. These stories leak. So to think that this isn't going to come out when you're talking to Wall Street is naive in the extreme. And so, you know, he got what was coming to him as a result. But I think it's, he broke the trust, didn't he, of everybody off the back of a number of issues that have arisen during the tournament that had obviously overstepped the line, we won't go into all of those. But yeah, he's played his cards wrong. And that, as a result, meant that he had no option but to do the rapid U-turn that he did. But I said, since then, I think he's ducked and dived And he's now sort of got himself back on his feet.
17:25Henry Chappell:And he's played a good game since he got surprised by the scoop and everything that came from it. So he's not got to the top of World Football by accident, does he? He's an operator. I think one of the interesting things is that his harshest critics within the industry
17:45Jon Tibbs OBE:are bemoaning the fact that the media aren't doing enough, almost saying that this is his modus operandi. Everything here he's done before. In 2018, he did the whole deal with SoftBank to increase the size of the Club World Cup and the Global Nations League and all of that. And that came a cropper. But so he has previous in this regard. And I think there's a bit of angst that the media are going quiet on all of this now. And obviously the media are trying to move the story on into other areas whilst they can. But that kind of area that still needs to be revisited and packaged together to have a look at the whole of his portfolio of activity in this area, not just this one campaign.
18:33Jon Tibbs OBE:Yeah. Before we move on from him, I said, what would you do to attack him if you were someone advising one of the contenders? And he's not an easy target. because he is very smart and culturally he's led UEFA for nine years and now he's in charge of FIFA. He knows the game. He knows everyone. It's very, I'm just wondering how you might go about attacking him, because he does land on some really powerful narrative lines. So I think his global over Europe versus Europe positioning, a lot of people would say yeah okay that's i intellectually i can get there i can see that the the game is overly focused in europe the money is in europe and therefore there is broadening that okay that's i can i can get there so he lands on that very cleverly when he's under pressure there's also a sort of question of the the grassroots won't anyone think of the children the money okay i'm making a lot of money from america but the money is going through into the FAs around the world and all of these the sort of goalposts in Africa type framing all of which again is difficult to come at if you are attacking him now we all know that the reality of that is we can be very cynical about personal motives I think one of the problems is that people go to psychology too quickly in this type of debate they go to morality they say oh it's FIFA is rotten and Infantino is a crook and a shyster.
20:09Jon Tibbs OBE:And that almost is just too easy for him to bat away. Do you get what I'm saying? And I think between now and whatever the moment is, as you said at the beginning, John, that you would think twice about putting your hat in the ring here. And that's, again, something that he's got in his favour. Yeah. I mean, the worst crime he seems to have, apart from process governance crime of not being transparent and not sort of going out democratically before it was announced and so on. But the second worst crime then was the fact that he's alleged to be getting us, if he ran the company like a commissioner, he was alleged to be getting 30 million a year.
20:55Jon Tibbs OBE:And that definitely stuck in everyone's throats. and therefore a red thread that may come through the rest of the podcast is alleged greed, not corruption, greed and greed is a hard, particularly after the People World Cup ticket prices and everything like that, greed is quite a hard thing for football fans to accept and certainly a hard one for football associations around the world to accept. So I think we're introducing a sort of a new perception that could be his Achilles heel here if it could be proved that he was slated to get that top role and his salary was north of 30 million US a year then
21:40Henry Chappell:then that could be an Achilles heel for him it's still hard to it's just in a plan isn't it and yeah it's easy I mean I always know that remember you know the view of the American market is so different. I remember we once did a press conference with Richard Scudamore and David Stern at the NBA when the NBA games were first coming over here.
22:00Jon Tibbs OBE:I was there. Around that table. And Charlie Saylor asked David Stern.
22:06Henry Chappell:Correct. What he thought of, Richard Scudamore just got like a 500 grand pay rise. And Charlie Saylor said to David Stern, ah, it's outrageous. He's got 500 ,000. And David Stern's answer was, look, this guy has taken your league from here to here, made it one of the most successful sports properties in the world. He's at the helm of it. He should be earning 10 times what he's on. If he was doing this in the United States, he would be getting$40 million a year before he even started. And he answered it completely differently what anyone was thinking because everyone thought he was going to be defensive about it.
22:45Henry Chappell:And that's just the perspective, isn't it? So I think in this instance, Tim Patino would...
22:50Jon Tibbs OBE:Henry, the line I remember from that roundtable was that Stern said something like, if Richard Scudamore chooses to sacrifice his earnings for the sake of his league, then that's up to him. Because Charlie said, you're on 20 million a year, I think the number was. And David Stern said, yes, that's what I'm worth. And it was like a sort of culture clash. So David Stern and Charlie just didn't know where to go with this information. just the sheer effrontery of like someone say yeah but that's that's i think i'm worth that but it all comes to that point is where how do you get bring this guy down if you're going to be a candidate or even if you're working behind the scenes to bring him down and it is proving much harder than people think the the media piling on infantino that we were all expecting with revelation after revelation just hasn't happened there are very few new revelations so So what's happening is what's keeping it fresh in the news is process stuff, sports political process stuff.
23:57Jon Tibbs OBE:Another federation comes out against it. OK, that's that's we can live with that. Someone else criticizes him. They'll publish that. But that's going to run thin soon for the media. And there are very few new revelatory stories coming out. It's normally sex and money. and if there was the girlfriend story and that, I thought that would stick. But again, that was two or three weeks ago now and that hasn't moved on.
24:25Henry Chappell:Gone. And again, he's batting them off saying these are all coming from sort of enemies of the state, people who are opposed to the global FIFA plan. So again, anyone coming from UEFA, of course they're going to be opposed to him because there's a power struggle. So he could, you know, where he's got people opposing him, well of course they're opposed to us because they're opposed to what our global plan is for FIFA so I was going to say now the Premier League started and all eyes will be on Michael Carrick being sacked in two weeks time and you know the story, the moment has passed the immediate moment hasn't it and we'll see what happens come March but I think we're concluding that it's unlikely you'll have someone running against him that will be a likely successor.
Read the full transcript
25:18Jon Tibbs OBE:And so we go back to the very beginning, which is in the next six or seven months, he's got a war chest, a massive war chest to get the hundred. And he'll be hoping for a very healthy majority over 106. But he's got a very significant war chest that within the constitution of FIFA, He will be allowed or FIFA will be allowed to disperse in accordance with the Constitution. And as long as that is not, there is no infringement there, then that's going to be extremely hard to beat. Yeah, yeah. My favourite quote, we'll move on, but my favourite quote was Sepp Blatter. No one has the right to sell our game, which I thought was absolutely perfect.
26:04Jon Tibbs OBE:Right. OK, now let's talk about Live Golf, because, again, there are some themes and people will have seen headlines. But again, this is a story almost from the word go, which has been played out in comms narrative terms. So I really want to get your view on this. And you've both been following this, I know, since the beginning. So Live Golf and the numbers are astonishing. the public numbers these all come from live golf limited the uk registered entity covering the non-us operation so seven of the 14 events in 2024 25 held in australia hong kong mexico saudi arabia singapore spain and the uk and you've got a separate business live golf inc west palm beach and new york and those are private and files nothing public so the losses in 22 were 243 million 2023 395 million 2024 461 million so the cumulative losses for this one entity this is outside of the US exceed 1.4 billion and then recently in the recent news story is that PIF have cut the funding and this last weekend we've seen what might be the final live event so So, Henry, you've got these camps, you've got the Liv camp, initially Greg Norman, then he went and then you had Rory as a sort of front person for the official side.
27:36Jon Tibbs OBE:And then that's gone slightly in a different way. Just talk to me about what you see when you look at Liv, the comms angle to it.
27:44Henry Chappell:I don't think I've ridden the one of that, to be honest with you. I think it is obviously going to be difficult when you're starting out and trying to set up a direct competitor and go head to head. And I think they felt they needed to do that. But maybe they didn't. And they could have gone around this in a different way from the outset. and they could, I believe that would have given them a far greater chance of creating something that could have succeeded with their original investors in place. Because let's be honest, they're not going to get anyone better to invest in it than PIF, anyone with deeper pockets, anyone with a more longer term view.
28:28Henry Chappell:And they've blown that through what's happened. And to have burnt through that cash so quickly and to have seen a dream investor walk away is now terrible for the game of golf. And all they set out to do, supposedly, was to grow the game of golf and to make it better. And obviously, there's no doubt about it. Personal agendas and macho male personal years of rivalries and came to the fore. And it was completely unbridled and unrestrained and just very unseemly in that regard. Now, there are some positives that have come from it. You can look at, and if you listen to Scott O 'Neill, who is an excellent communicator, by the way, and is trying to keep the flame alight.
29:19Henry Chappell:And you see the press conference he gave at the weekend, the weekend before last, which is on YouTube, is worth watching. He's a very passionate case for some of the positives that Liv has achieved. And it has also made the PGA Tour look at its own product and look at different ways of doing things that over time make it a sharper, better product too. So in that regard, the competition has been good. And there's no doubt about it. It's been fantastic for golfers and caddies and golf agents, anyone on the playing side financially, but never really was the consumer audience, the fans' interests really at the heart of this.
30:00Henry Chappell:This is not something that they brought to market, having said that we have researched and worked and undertaken insights on what audiences around the world would like to see differently. And we're creating a product to match that consumer demand that was never even thought of in any way. And only now are they starting to try and sort of change the dialogue around that. And this is obviously lived sort of final days where we don't know, but whether they will manage to find new backers to continue beyond here, we'll find out in the coming weeks and months. But they are up against the clock and it's unlikely.
30:41But only now, you know, are they
30:44Henry Chappell:talking in those terms a bit more and trying to, you know, I noticed the phraseology has gone from complete, not compete, is the catchphrase Scott O 'Neill keeps saying, which is they're trying to kind of create a new entity which completes the Gulf ecosystem with a tangential product that can augment the other tours and other events that are going on. And now they're trying to say they can fit into there. And that's how they're trying to explain their existence. But it's a shame that It's taken sort of desperate times for them to do that. But the final point is, even now, as they're sort of down on their knees, Rory couldn't help giving them a kick.
31:28Henry Chappell:And I noticed Scotty Scheffler's comments were far more graceful and diplomatic. Rory had a snidey comment around not sure anyone on the Live Tour adds any value, which is a bit disingenuous. and to his Ryder Cup teammates, I think just leaves a bad taste in the mouth. And I don't think it's been in any way really a positive for golf, the way that the communications battle has unfolded.
31:53Jon Tibbs OBE:John, just give us your sort of starting point on Liv. Well, I mentioned on the previous topic that greed could be a red thread through all three topics today. And it could be. But in fact, there's another red thread between the first topic, FIFA, and this one, which is both are quite conservative with a small C organizations. The PGA Tour and FIFA are quite conservative organizations and the family around them. And when you start bringing in a third party that's going to sort of change the dynamics of this quite conservative institution, it does create sort of all sorts of ructions and waves.
32:35Jon Tibbs OBE:And we're seeing two different versions of it in the two topics. For me, I think it's a really good example, if you're going to take, because this is called Spin Class, a really good example of an organization absolutely not being on their A game for PR from beginning to end. I think the PR around Lib, their institutional business-to-business PR, and their business-to-consumer PR has been very poor. I think they could have really done a lot better, particularly in their issues management, in preparing for some of the things that were inevitably going to be coming down the line, like this, for example.
33:16Jon Tibbs OBE:And this morning I heard Bryson DeChambeau saying, watch this space, there's going to be some great news for Liv with some really innovative twists coming in the next few days. so that they are wheeling out the players still to do their front PR to try and keep it alive and keep the hope alive but I do think overall their institutional PR and i.e business to business PR sports industry PR has not been anywhere near as good as it should have been for an organization of such value. Okay so there's a question about the the disruptor because again this is the big case study that everyone references about okay a new thing coming in like you say they are both conservative organizations if you are the sort of money from the outside that is where they want to go isn't it they can see that that's a weakness and if we attack that and broaden the audience it goes away from the golf club traditional sort of cliches and into out there in the real world And is there a market for golf that is broader than that?
34:24Jon Tibbs OBE:And yes, there is. So I don't know where I stand. And I don't know there are many heroes in this story because no one wants to be a fuddy-duddy golf club bore. And actually, I didn't like the disruption either. so you sort of find yourself a bit homeless in this question and one of the bits was what it says about the marketplace very slow lethargic quite complacent organizations that are running sport and still are to a large degree you get the money coming in and saying oh that's a that's an angle for us we can blow that up and actually it's much more difficult than that assumed in most cases and i just wonder what it means about the the market for sport it's really tied to a very
35:10Henry Chappell:traditional view of the world well the ecb have come in and done the job with a new product with the hundred and you could argue that has been a success that reached the success of them being able to auction off the franchises as they had hoped and obviously i think we're a bit early
35:29Jon Tibbs OBE:about crowning the 100 a success, if I'm completely honest.
35:32Henry Chappell:Yeah, I think this season has been more challenging, but it shows you, and also it has had consequences, hasn't it, on its impact on other forms of the game, undoubtedly, because you've had to move things around. So there's only so much...
35:44Jon Tibbs OBE:It's still under their governance as well. So it's slightly different in that regard. It is a new product, but it's under their governance as opposed to Liv coming in. Yeah, which is sort of what Infantino's argument would be.
35:56Henry Chappell:Yeah. Yeah. But I wouldn't just stop at Live. I think, OK, to substantiate your point further, TGL has not been a flying success yet. And a lot has been invested in that. And obviously you've had Rory and Tiger and others playing in it. And, you know, that's much more differentiated from Live because obviously it's simulator golf, it's indoors, and it's trying to reach a definitely much younger audience at a different time of day with scheduled at nighttime in the States. and after the initial interest, it's definitely got some challenges. Obviously, they're moving forward with the Women's League and they're continuing to see if they can make it work, but it's not easy.
36:33Henry Chappell:So definitely new formats don't just drop because you're competing for attention across so many different forms of entertainment, not just in sport. You're competing, the audience you're trying to reach, the younger audience are gaming, they're watching, they're streaming, They're playing paddle. They're socializing. They're seeking experiences. They should have really thought about it. The PGA Tour shouldn't have been their competition. They should have been trying to create something that's competing with other forms of entertainment for the younger audience they're trying to reach. Because the PGA Tour, ordinarily, standard PGA Tour events, does have a very old audience.
37:12Henry Chappell:And that was the point of it. And because they're very conservative, there's never one more conservative than the PGA Tour, and they're very traditionalist. and you see it even with the Waste Management Open where they've got something that's amazing and the stadium hole there at the 17th, which I've been fortunate enough to be at. They're trying to shut that down and calm it down because it's not in keeping with their values. And that's obviously what Liv have tried to recreate because that does appeal to a younger audience. So I think, yeah, it's starting up new formats in sport is not easy.
37:46Henry Chappell:It's not a short-term thing. It needs serious long-term investment and planning. Even you can see it with Baller League, which is a new format in soccer, which has had some immediate success, but Sky have just dropped it now. Whether that matters for them or not, probably not, because they're going a slightly different way. But once you have some initial success, the challenges do come. Liv had a lot of initial noise without some successes in some markets where they went to, but obviously the economics were never working and the entry price they were paying to secure the talent just made the whole thing economically unviable, didn't it?
38:22Jon Tibbs OBE:The pink trousers of Ian Poulter five, six years ago may have been an attraction to go and see him. And then when you find out that he's on however many, 10 million plus, plus, plus per appearance, it suddenly perhaps becomes a little less attractive to see him. But for me, new formats is not the issue. It's new formats, different governance. And that's really hard to break in, really hard to break into the traditional sports model, which you're alluding to, Richard. New products is desperately needed across all sports. And as Henry's just said, it's that's hard enough. But to say we're coming in as a new governing body, if you like, to, OK, maybe underneath the RNA, but they are still positioning themselves as a new sort of rights holder out of the control of the US PGA and the European PGA.
39:17Jon Tibbs OBE:And that was going to be always and remains, if they're going to come back, that remains a major challenge. And the only other thing I would add to what Henry's saying is that the golf boom in the UK with young people at the moment, and it is everywhere you go, every driving range where they've got a screen, golf is on the rise with young people in the UK. It's not because of the Live Tour. And it's not really because of the USPGA Tour. It happened post-COVID. No one can really put their finger on how and why it happened. But it's and Bryson had a lot to do. I think you're right. You get to the creator question, because I think creator over traditional broadcasters.
39:59Jon Tibbs OBE:And again, this golf, I think, is one of the best case studies that that argument has. Bryson being a good example, a very rare example, really, I think, of a player creator who's balanced those things out. and it takes enormous amounts of money, but also it takes not a very busy sports person. When you look at these athletes, Olympic athletes, they are training all day, every day, and then expected to be creators as well. Good luck with that. There's an ecosystem around golf, which has evolved then from bar store and all of that language around the sport has been part of that answer. And I agree with you that the product, the tour product is deeply flawed and it remains deeply flawed as a as a sort of entity i got one question before we move on is where we are with sports washing because again live golf from a comms perspective initially and throughout it was very focused and very central and it was the sort of big sports washing question and we've all had our views over the years about okay what is sports washing what do we mean by it and the question is where are we now in that debate and because we'll move on in a minute to boxing and the Saudi money's not gone away it's under pinning the whole sport in boxing so the Saudi money's still there you guys on the agency side will have seen lots of your competitors going into Riyadh and to Jeddah and opening up offices and seeing that as a gold rush from maybe two years ago and we had loads of conversations on the podcast where people say okay well this is where the bank is now we need to be there where are we now do you think in that whole story well i'll declare an interest here because we do have clients in saudi so i'm going to give a slightly different perspective on your a very good question is what was very apparent from live from the start again going back to pr and we're in the spin class here how poorly prepared they were for all of that how poorly prepared greg norman and all the players were for the inevitable onslaught of questions on all of that that were going to come their way and sometimes people um they don't understand the industry that henry and and i are in but never was there a need for for them to have had much better preparation and coaching and guidance in anticipation of all of that at the very beginning and it's never really gone away as a result of not being well prepared of not having a plan not even having a proper issues management plan right from the get-go it just it just seemed to be absent and the flippant way in which the athletes the golfers were handling some of those questions at the very beginning of it was really poor and i'm not a big fan of the expression sports washing and and all of that but i know it's there so therefore i make sure that any client that is going to be potentially subject to that as a as a media line of questioning that they're really well prepared with it with the truth and the and the the way to robust it and to handle it and and to come out stronger as a result of the line of questioning and and that that would be my initial response to that henry i I agree.
43:26Henry Chappell:I've nothing further to add, I don't think, on that. Do you have Saudi clients? No, we don't do any work in the Middle East, to be honest here. We've never really ventured that way. Most of our international work has been Europe and the US, so hence why I can't add any further to what John's saying.
43:46Jon Tibbs OBE:Just on the agency thing, do you think that is still the direction of travel, Or do you think actually, no, the gas has gone out of that, no pun intended?
43:57Henry Chappell:Well, I think because of what's happened geopolitically, there's obviously been, you know, the whole region has got a question. That's what I've heard from other colleagues who have got serious operations there in the region. And there's a degree of uncertainty with what the future might hold. Yeah, definitely. But I think the Saudis' desire to diversify and to invest in things broader than historic industries has not gone away. And regarding golf, they're still investing in golf domestically and are doing a significant investment in golf tourism, developing resorts and venues and locations. And so they changed their strategy in that regard from spending their money on Bryson DeChambeau and Phil Mickelson and into creating their own courses and what have you.
44:48Henry Chappell:And I think they've hired some pretty significant people in the industry to help them in that endeavor. And that's the direction of travel they've gone there. I think with boxing, it can, and maybe we'll move on to talk about that now, and obviously it's been successful for them because they've been able to stage a significant number of events in Riyadh and promote Riyadh as a destination through the vehicle of boxing more easily and what have you. And obviously they're invested in Newcastle and that's restrained because of the FFP rules of the Premier League and UEFA, not because of any desire to invest more.
45:25Henry Chappell:So it's hard to know whether they would have unleashed a significant more funding if they'd been able to within football. But we'll talk about Seller, I'm sure, in a sec, because obviously they seem to have been involved in almost everything and everything. But it's new and upcoming. And that's another vehicle for Saudi funding. And clearly they've got a significant role, but they're playing in the potential AJ Fury fight. and so you know piff and saudis investment and appetite for sport as far as i can tell has not gone away or going away in any way shape or form it's just they're learning from things and it's it's showing up and it's turning up in different different ways different guises well just look
46:06Jon Tibbs OBE:east on the border from saudi and you've got qatar who are all in for 2036 uh olympic games following the significant success, in my belief, of their FIFA World Cup. So I don't think it's going away anytime soon. They've got a little regional hiccup to deal with the Iran-US war, if you want to call it that at the moment. But once that's dealt with, then I think you'll see they will be coming out in an ever-increasing amount of effort to secure major events again throughout the region. It's a conversation we had, actually, funny enough, with Miltown, who were mentioned earlier, but about how we label money, the sort of, so Saudi money versus American money in sports investment terms comes, both terms are quite loaded.
46:55Jon Tibbs OBE:And when it moves into the sort of public realm of back page sports, it's easily sort of framed one way or the other. So it's quite, I think that area of where the money is coming from, as we talk all day, every day about private equity and the sort of new money coming into sport, actually where the source of the money and what that means for the sports rights holders and how it impacts the sort of executive decision-making process, I think is quite an interesting question. But let's just develop onto boxing. Set us up, Henry, because this is a story. So it's AJ versus Fury. We've got a whole cast of characters of Eddie Hearn, Dana White, Turkey Alashik.
47:38Jon Tibbs OBE:Just talk to me about this, because this fight has been on and off several times. I think Fury has retired five times, I think, in the last sort of few years. So just bring us up to date and then we'll get into what's actually happening because I think there's some really interesting little themes beneath it.
47:55Henry Chappell:Yeah, well, you're right because I think what's paying out is a bit of a power battle for who's really controlling boxing these days and where it's going. And you're right, this fight has been on the cards for probably 10 years. But at the moment, the money is on that it's going to be taking place at the end of November at Madison Square Gardens in New York. But the issue is, is that by having it in New York with some tax implications for AJ, and it's different from what they had provisionally envisaged. And therefore, Eddie Hearn is trying to ensure that the deal represents the tax implications for AJ and other costs that are going to be incurred.
48:38Henry Chappell:Fury is positioning that he doesn't really want to fight him and he's afraid and he's running away and he's a greedy bastard and he just wants more money which Fury will always do because again he's an excellent communicator and he knows how to get everyone going and he's saying well I'm out so again it just creates more interest in the fight so it's why it's in everyone's interest perhaps compared to golf where it's not in everyone's interest that they're all throwing mud at each They're in boxing. That's the name of the game. But the reason it's happening in this stage, rather than 90 ,000 people at Wembley, where invariably there would be much far higher ticket sales in the UK market, is because it's on Netflix.
49:18Henry Chappell:And Netflix want it in the US because they want to position this as a global sports event, not a British event. And because clearly they've got global subscribers around the world. And the investment they're making in the fight in boxing is for global, global events. And Seller, who are also a key player in this and are basically financing the fight, are also aligned with Netflix on that and determined that the fight does take place in New York. Now, the one other person in the mix, as you say, is that Dana White and TKO is using this as an opportunity to uplift his influence at the head of the game of boxing and has claimed that he's been crucial to getting the deals done both with Netflix and with the fighters and has made it happen and is trying to undermine Eddie Hearn and Mattram and their involvement in it.
50:11Henry Chappell:And so you've got this subplot on here where you've got Scott Fury versus AJ, you've got Dana versus Eddie Hearn, and you've got, this is a big test case for the Netflix model and Netflix's potential further forays into live sport and what have you and showing you the importance of staging these events in the states and how that unlocks the biggest market in the world in so doing so yeah it's the kind of future of the sports industry in some respects is sort of maybe being played out a little bit through the microcosm of this this fight which will be the biggest sports event on the calendar for the rest of the year, I think.
50:55Jon Tibbs OBE:John? I love the story, not just because I'm in the industry. I just think it's great theatre. It makes for good new reading as opposed to just build up and training, preparing for a fight. So I think the story, the purists, the boxing purists are wringing their hands saying, oh, this is all about why the fight cannot be made instead of talking about the fight itself. Well, at least they're talking about it. It's out there. It's been talked about. And the more protagonists in this PR battle that you introduced there at the beginning, Richard, the better it is to keep this alive. And I think it just adds to the theatre of it all.
51:33Jon Tibbs OBE:And it seems to work for boxing. It wouldn't work as well for many, if any, other sports, but it seems to work really well for boxing. The challenge for AJ and Hearn, the PR challenge for AJ and Hearn, is they've got to be on the right side of the British public for this. And so far, they seem to have got their story out there that we are doing what's best for the British boxing fans. We're trying to do what's best for them. And that seems to have been handled fairly well. But AJ's got to be careful because obviously he's had a rough time recently with the bereavements he suffered. And he's got to get this absolutely right.
52:11Jon Tibbs OBE:So I think the next few weeks, possibly month, is going to be really critical in their PR battle to come out on the right side of this. Because I think Fury's probably just edging ahead in terms of the PR bucket.
52:23Henry Chappell:One of the points to make on that, just to say, is obviously in their favour, it being on Netflix rather than a pay-per-view event, you know, does help. Because if this was being broadcast at 2am and you were being charged£40 as a pay-per-view and no British fans really had the chance to go and watch it because it's over there, then that can create a lot of animosity towards that. But because it obviously comes with your Netflix package that most people have anyway in this country, it's in effect, it's sort of free to view, isn't it, in that regard. And so I'm sure they'll be able to play that positive.
53:00Henry Chappell:But it will be an England v. Mexico number, won't it? It's going to be up at 3 a.m. or staying up all night for it. It's not going to be played out at prime time for us over here, which will be an issue. But yeah, I think the only issue for AJ is if the fight doesn't happen, you know, I think then he will come out of it better. So I think it's inevitable the fight's going to happen. I think it is. I think this is just, they're negotiating here. And if it's not going to happen, they wouldn't be sort of negotiating. And in this, the fact we're all talking about it now, it's on the agenda. And we've still got three months to go until the fight happens.
53:38Henry Chappell:There we go.
53:39Jon Tibbs OBE:John, you said there it wouldn't work in other sports. I sort of was thinking, actually, boxing has always been like this, Don King days. Lots of other sports have sort of moved towards this framing. The comms around it, very primary colours.
53:55Henry Chappell:You could argue PGA Tour versus Liv was this. You know, I mean, that's what we've just been talking about.
54:01Jon Tibbs OBE:Yeah, yeah. I mean, you see that even in golf, you get the sort of Netflix match-ups which are always not very good. It was Mickelson and Wins and the one-off games. And there's a sort of attempt to add a bit of beef into the whole thing, whether that's confected or real. But boxing is very good at it. But it is interesting, as you say, that the sort of Saudi money seller is underpinning all of it. So it's almost like a theatre that sits below the money. Saudi is owning the thing. And then you've got the sort of boxing promoters doing their thing. I saw her just on a clip this morning, again, arguing about AJ's tax situation, which is quite hard to make sexy.
54:46Jon Tibbs OBE:But all of that noise has always happened and it's sort of part of the game. From a public relations perspective, you listed all the actors involved at the beginning of this segment, Richard. It's going to be very interesting to do a sort of a PR league table of those actors. I mean, I just jotted them down whilst you were talking. so you've got the Joshua Hun PR score so far and what would it end up? Fury's PR score, you've got the Netflix TKO one, you've got the UFC Dana White one, there are other parties as well involved in all of this and it's just going to be really interesting from a PR perspective is to sort of see, try and guess what their overall objectives were and how they're communicating against those objectives and the one you haven't listed is Saudi so the bit I don't quite get in this story is is the credit that we're expected to sort of shift back to sad and they are paying for everything but yeah reputationally is this doing I never link this to Saudi in the same way as I did with live or Newcastle or those types of stories this is this feels like a sort of slightly different idea but it's still the money is still enormous and it's still being paid by from that country but i don't quite see how i'm attributing
56:11Henry Chappell:credit or blame to it it's a bit distant but what but it's funny that because live wouldn't have
56:17Jon Tibbs OBE:happened without the piff funding no and i don't think this fight would be happening without
56:22Henry Chappell:the saudi funding no it's exactly the same it's just coming in a different guide but the saudi
56:29Jon Tibbs OBE:money was really central to the live breakaway now whether that was to do with the initial comms around it and the the position the pga tour went very aggressively about 9 11 and they started to incite all of that which is sort of ancient history now and john referenced the press conferences of the players i remember westwood and poulter being up on stage and it was an absolute shocker yeah all of that put saudi and human rights almost like a sort of every time you mention saudi the phrase human rights came alongside it like a naming right and i always wondered whether or not this is working or not because actually are you just flagging this and it's just you're bringing that in or or over time i sit here in august 2026 and i think back to how i thought about saudi in 2022 and i wonder if i've shifted and changed my mind and whether i've got a more nuanced view of the region and the country and i'm making less binary types of views on it and lots of people have been over there that i know and they've come back and said yeah you should try it's a proper country it's a proper there's a football culture there all of these things and i sometimes wonder i don't know has it worked or not i don't know well i don't think it's just there to
57:43Henry Chappell:try and promote or change your view of saudi to try and get you to travel there the i think the most important factor in their decision to do this was to diversify their assets and what they've invested in and so that they wanted to have a stake in golf at the senior level they before they got into live did live they tried to invest in the pga tour and that wasn't open to them so they they felt a good strategy was to invest and create their own global league that they would have been have the ownership of in perpetuity it has obviously hasn't worked out so that has spectacularly failed but similarly with boxing they want they want us to have a seat at the head of the game to be in control of it so that they can that they can diversify their investments but as well as benefiting from bringing people to the region and having events that take place there so i think in it's hard to it's a long long-term place i think it's something you need to look at over many years rather than now yes it's some individual investments they've made have spectacularly gone wrong but i think overall it probably will work because that's a similar model to in respect to what's happened in abu dhabi and with dubai and other parts of the region where they have actually transformed themselves through investments in uh across sports but also into other industries and enterprises and and i and i think that's that's what's taking place but
59:11Jon Tibbs OBE:you need to measure it over many years richard i i do think you should you say you've not been to Saudi that's right then please come as my guest at some stage because you really will be I think judging from from the way you spoke just now I think you really will be surprised the Saudi that you see in 2026 compared to the perceptions you have of perhaps 10 years ago or 15 20 years ago it is night and day and it's changing so fast every quarter there's just yet more fundamental changes in a sort of the direction of trouble, I guess, in the West, people would want it to go in, but it's happening at a ferocious pace.
59:55Jon Tibbs OBE:So to a certain extent, there is, yes, a knock-on effect, a positive knock-on effect, that if they keep going and keep going with this, eventually, the cynics, the brickbats will give in and they'll just say, okay, well, let's see it for ourselves and report on what we're seeing from the change. So there is a knock-on effect, in my opinion, to what you say, a beneficial one. Right. Okay. Let's call a halt. Thank you very much, Spin Class. Thanks a lot for your input, and we'll move on. I'll see you on the next one.
1:00:40Thank you.
From the publisher
Spin Class is Unofficial Partner's series on sports comms, PR, reputation and crisis management.
Three stories:
A FIFA president everyone's written off who isn't going anywhere.
A billion-dollar golf breakaway running out of road.
And a heavyweight fight that keeps getting made and unmade in public.
What connects them? In every case the sport is almost beside the point — the real contest is the spin.
This week's guests: Jon Tibbs OBE, JTA and Henry Chappell, Pitch Marketing.
This episode is sponsored by Leaders Week London
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