Lou Teasdale Reveals The Reality Of Being On Tour With One Direction!

7 Oct 2025 · 1 h 31 min

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Podcast Episode Summary

Lou Teasdale Reveals The Reality Of Being On Tour With One Direction!

Podcast Details

  • Title: We Need To Talk with Paul C. Brunson
  • Host: Paul C. Brunson
  • Episode Title: Lou Teasdale Reveals The Reality Of Being On Tour With One Direction!
  • Description: Lou Teasdale discusses her experiences as a hair stylist for One Direction, her friendship with Caroline Flack, and her advocacy for mental health.
  • Content Warning: Discussion includes self-harm and suicide.

Key Themes

  1. Life on Tour with One Direction
  2. Lou shared her journey from becoming a make-up artist at 16 to styling One Direction, one of the world's biggest boy bands.
  3. The dynamics of fame: Lou discussed how the band's fame changed their interactions and the pressure they faced.
  1. Mental Health Advocacy
  2. Lou reflected on her friendship with Caroline Flack, emphasizing the importance of mental health support.
  3. She highlighted the need for better mental health awareness and accessibility to professional help, especially for those in the public eye.
  4. Lou's involvement with the suicide-prevention charity Body & Soul and her mission to help others struggling with mental health issues.
  1. Personal Anecdotes and Reflections
  2. Insights into her memories of working with One Direction and her favorite hairstyles she created.
  3. The intense scrutiny and challenges of working in the reality TV space, particularly on shows like The X Factor.
  4. Her relationship with footballer Andy Carroll and navigating public perception.

Notable Quotes

  • "You can be anything in the world. Just be kind." - Emphasizing the importance of kindness in her discussions about Caroline Flack and the "#BeKind" movement.
  • "In the public eye, people are very vulnerable and their mental health spirals." - Highlighting challenges faced by celebrities.

Episode Structure

  • (00:00) Intro
  • (02:31) Lou's motivation for joining the conversation
  • (04:07) Early beginnings as a make-up artist
  • (10:57) Experience on The X Factor and working with One Direction
  • (39:35) Discussion about Caroline Flack and mental health challenges
  • (58:22) Lou's experience discovering Caroline's body
  • (01:04:49) Lou's charity work and the importance of community support in mental health
  • (01:11:34) Personal insights on relationships and navigating life in the spotlight
  • (01:17:02) Takeaways from the conversation

Key Takeaways

  • Understanding Fame: The impact of immense fame on personal relationships and mental health, particularly within the music and reality TV industries.
  • Role of Support Systems: Importance of having a strong support system and the need for professional mental health care.
  • Call to Action: Encouragement to have open conversations about mental health, check in on loved ones, and the importance of kindness.

Resources for Help

  • Samaritans: Call 116 123 or visit [Samaritans](https://www.samaritans.org/)
  • Body & Soul: [Body & Soul](https://www.bodyandsoulcharity.org/)
  • Campaign Against Living Miserably (CALM): [CALM](https://www.thecalmzone.net/)

Final Thoughts The episode underscores the profound impact of open conversations about mental health and the importance of reaching out to support one another. Lou's experiences and insights serve as vital reminders of the need for kindness and understanding in our interactions with others. ```

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Transcript

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0:00I've just watched today's episode and I wanted to take this opportunity to speak directly to you. Firstly, the We Need to Talk team and I have considered this episode at length. Suicide is a difficult topic, but one we felt was important in our mission to talk openly about mental health. Lou has lived an incredible and unique life, and I'm sure you're going to enjoy hearing about how her career has taken her all over the world, working with the world's most talented individuals. Our conversation includes Lou's close friendship with Caroline Flack, who sadly took her own life. Lou has been impacted by a number of losses, and today she shares her understanding of this difficult subject.

0:47With the support of the Samaritans, we've approached this episode with sensitivity and care. In the episode description, you'll find links to organizations that can provide help and support. We all need to talk. I worked for One Direction. You had a very intimate look at one of the most successful bands. Was there anything shocking that you learned about the industry? How can I say this? And you wanted to be a makeup and hair artist. It was just a little girl dream. One Direction, it just got bigger and bigger and bigger. We never really came home for five years. Do you think the guys felt safe?

1:30It's almost like something happens to people who have something amazing happen in their life as if to be like, we need to balance this out. It's almost a year that Liam has passed. Tabloid article feeds into how we treat people. Caroline Flack was one of the biggest names in the UK and you're a best friend. She was just really very real. She wasn't like a celebrity as what you would imagine. She was very open. I don't know if it was to her detriment. Everything happened all at once. I want to talk about how mental health affects so many people. The issue that we have is that if it's not a physical illness, it's not really recognized.

2:12I think Caroline pioneered that movement. You can be anything in the world. Just be kind. So there's one more area that I'd love to talk to you about.

2:31Lou Teasdale, we need to talk. And we are talking. We're talking. All right. Can I start with why are you willing and wanting and open to talk in a long form format now? Well, I think that mainly I'm not a celebrity myself. I worked for celebrities. um my boyfriend is a celebrity a lot of my friends are celebrities but I actually was hair and makeup originally and I think that I should talk about my experiences and the things that have happened and how um suicide specifically has affected me and now the work that I'm doing and how it affects so many people and mental health um and that's kind of how it came about and I've become more open to thinking about talking about some of the things that have happened in my life because I think it helps other people and I see I see people come and talk on your podcast specifically and I think it does help other people who are going through the same thing yes yes so that's why I'm here I suppose well we thank you for being here and thank you for having me yeah and and absolutely absolutely and and where I'd love to almost begin your story was it at 16 that you just truly become a makeup artist?

3:55So 17, when I was 17, I came down to London. Yeah, I managed to get into London College of Fashion and I just did my art foundation and just worked really hard, just did whatever it took. It did take quite a few years to start getting paid and there's so much exploitation in that industry, in the music industry, in the fashion industry with not paying people. But it wasn't really until I was pregnant, really, that I started getting paid properly, which as a woman, I always felt like I needed my career, finish my career, and then I can stop earning money and have a baby. And actually, as soon as I was pregnant, I realized people took me seriously and that they had to pay me.

4:42Otherwise, I'm not coming. you know and that's when I started earning proper money and being able to really support myself and I bought a flat and things like that. So the career we're talking about is makeup and hair artist. Yes. Correct. Okay so I'm just curious why did you want to go in that direction anyway and when did you see that that was an actual career that you can that you could participate in because I don't think a lot of people realize that that's an actual career you know. So when did you know for sure that's the direction you wanted to go in? I don't even know how to answer that.

5:19I don't know. It was just a dream. It was just a little girl dream, probably just from seeing it on TV, that that was people's jobs. I never wanted to be the celebrity, but I wanted to be around them. And I found it really fascinating and make them feel good and be their support, I suppose. Ah, so I didn't realize this. So you're saying you wanted to specifically be a makeup and hair artist for celebrities. Celebrity. Yeah, I never worked in a salon or anything like that. I was actually on the biggest blag ever and wasn't trained at all and managed to get as high as I could get in hair and getting paid really well and travelling the world, the biggest boy band.

6:00You're talking about One Direction? Yeah, but I wasn't trained. I was makeup first and I did a makeup course, but I worked with a hairdresser who specialised in men. So he was doing like Westlife Boys and that's kind of boy band. and I was his assistant. So he sort of barber trained me and did all of that. But actually what I realised was it was with the male grooming side of it, it was more like making them feel really comfortable and it being undone, not really done, you know, and then feeling cool. Yeah, break that down for me. I think like, so, you know, if they ever had to get another hair and makeup artist because I couldn't do whatever in the early days when I first had my baby, They just felt like they'd done too much to them.

6:45Whereas I used to sort of, even if I would sort of blow dry their hair a little bit, I would sort of undo it at the end and make it cool. Do you know what I mean? And just a little bit rock and roll rather than technical hairdressing. And that's what I kind of mastered a craft in. And I ended up getting employed by a lot of men in the entertainment industry that wanted that look. Okay, so you'd say that what you mastered was this done but undone look. But how much of the success of a makeup and hair artist is about your ability to listen and counsel? And the reason why I say that is, so I've been in the television industry for maybe about 10 years.

7:27And I never realized how important the makeup and hair artists are. Now, clearly, I don't need a hair artist, but makeup. Yeah. And what I've noticed is that an artist, whether it be television, music, et cetera, they come in at the beginning of the shoot or wherever they are on set and they could be frazzled. They could be super stressed with what's going on at home and they pour into the makeup artist. And if the makeup artist is able to listen and soothe and calm down, they can go on and perform extraordinarily well. But if the makeup artist doesn't do that, then they leave the chair frazzled and they can have a terrible performance.

8:10Yeah, we're the therapists. Like, that's just how it was. And with my job, we were on tour. So, you know, I'd do the five boys, get them ready. But really, then their girlfriends would come in and then we would do like little bits with their hair. And we were passing time more than anything. but all their friends then want their haircut or their mums or their PAs and everyone in their life really you know we're all on the road can't really get to sell on that easy so where they would maybe sit down and then they're stating about an argument or something that's gone on for them and you're listening and giving a little bit of advice and then the next one generally is who it's with and so you can kind of you can kind of see how you're a bit of a you're the you're in the mechanics of it all really and you can say the right thing to calm it and be helpful in that situation and I think that for me anyway I definitely wasn't there because I was the best her own makeup artist that they could get because they could go and get whoever they wanted in the world quite early on they were making so much money and everybody wanted that gig because it was really exciting and you know they were from up north and I was from up north and they let me bring my little baby and look after us and it felt like um a support system for everyone and that was really important but even earlier right I'm even thinking just early when you kind of cemented this look and you cemented who you were so you were working with Westlife and was it Boys Zone?

9:57Yeah so so Ben who I assisted he worked with with both of those acts and actually our main gig was on X Factor so we worked on the X Factor and we put together the team and you know these kids would become and Britain's Got Talent these kids would be coming through and they would have this huge opportunity of their lives that was about to happen. And that room was stressful, you know. That was what we needed to calm them down and we needed to make them feel confident to do this and then manage their parents who were coming in the room riling them back up again, you know. And I think that I learnt quite a lot from that time.

10:44I worked there for four or five years and, you know, just learning people and conflict resolution and regulating themselves and things like that. And so you were working still with this gentleman, Ben, at X Factor, but then also on the side, Westlife, the other groups. Yeah. So what would happen was X Factor would generally spit out a couple of big acts. so we would work with the big acts that came out that got signed by the record label and then um in promo they would be like boys would be putting out they were doing like a reunion at the time I remember and he was working with them because he'd worked with them before I worked with him when they were first around so all these boy bands were doing these big reunion things and he was doing all of that work and so whoever he was working on I would go and work I would be his assistant.

11:37I see, I see. Was there anything that was shocking that you learned working in the early days, you know, that you thought, wow, I didn't realise this goes on or I didn't realise this happens in the industry? How can I say this? I think that when you understand mental health and you see people that are making good TV and they might not be aware of that's why it's good TV I found it very uncomfortable to be around and one of the cogs in that so some of the contestants they might not want them to look really glam because the story is that they're from poverty basically and that's a good story for TV and there were a couple of times where we would you know glam them up and do a transformation and then that would we would then get told they don't want them to look like that and it was knocking the confidence of the person who wanted to look really nice that we were working with as a human and I mean you work in reality TV you know the duty of care with these people is a really big responsibility absolutely obviously with x factor there was simon cowell who was just very very i've never still never been around anyone where when someone comes in the room you can just feel the power and he really did have final say over quite a lot of things or someone who worked for simon who was sort of speaking for simon in that scenario.

13:21But quite often that was probably the most detached person from the contestant and being in the room and dealing with their feelings and what they wanted. So it was Simon first and then kind of everyone else. Producers, yeah. Producers, yeah. Wow. So working in that environment, though, I would imagine it's high stress. because you mentioned yeah in because you have people coming in for their shot what they feel is their one shot at fame you have loved ones surrounding them you have judges who probably have favorites producers etc so it does seem like it's high stress what i think i've learned from working in that and things that have happened since with people in the public eye who are dealing with extreme mental health episodes that happened a couple of times with contestants um on shows that i've worked on where you're trying to keep it with management and record labels and people producers looking after them and actually they're not qualified to do that again with with caroline where we needed intervention and and it to be taken seriously unprofessional because we weren't qualified to handle that and I think with mental health it's left on friends and family and employers really whereas with physical health you know we wouldn't be expected if there was an injury to stitch it up it would you know even something small goes to a professional whereas with mental health it's left to unqualified people every day and especially in the in the industry like this because that information then becomes public information which is damaging to people's careers and to the show and to everybody involved in the show and so it's all kept under wraps and then those people become really vulnerable yes yes now you just mentioned caroline caroline flack so you met caroline i believe at x factor is that where you met no i I did already know her.

15:32So we were like, we were both Camden party girls back then. So I did already know her and I would see her out. But then I would see her at work as well. And so there was always like a little nod. And then, but I was doing Olly Murs and she worked with Olly Murs on Extra Factor and they worked together. And around that time, we got really, really close friends. Okay. And like, you know, we were going through the same stuff personally. We were trying to have a career in this industry, so busy all the time. And then that makes your whole relationship fall apart. And the same thing with men. And we were the same age.

16:08And so we just ended up attached to each other. All right. Fair enough. Fair enough. So now X Factor is where you met this small group called One Direction. Yes. Yeah. So when One Direction comes off of X Factor, they're already huge. Right. And I said little group very facetiously because they go on to sell 70 million plus albums, like massive, one of the best selling pop groups of all time. So they leave X Factor. They're huge. You're working now. You've worked with lots of different – in particular, you're only working with men. Is that correct? I ended up specializing in men, yeah. Okay. So how is it that you begin working with One Direction?

16:54so I was actually pregnant when I met them and so I wanted boys and they were really like nurturing with me and I felt like they would just look after me and I just wanted to work with them I didn't I didn't realize at the time how big they would be I actually thought it would be an easier gig than one of the big um female acts where it's sort of hard to work you've got to carry a lot more kit around for one of the girls or whatever so I thought they're cool they're really easy going they're nice to me um I'm gonna stick with that and they just got bigger and bigger and bigger wow did you have anyone assisting you or was it only you working for One Direction so no I just worked for them on my own but later on in the tour maybe four years later um Louis from One and his younger sister, her mum called me up and was like, you know, she hasn't got into sixth form and she wants to do what you do.

17:56So she's coming to be your assistant. And I didn't really have much say, but she ended up being my assistant. And actually she was like a little grafter. And she ended up teaching me so much because the world of social media was taking over the beauty industry. and she was 16 so she knew all of that and I just wouldn't have I wouldn't have been across the social media world like I like I was so early on if it wasn't for her and she she taught me a lot that ended up making me um secure in my career even after One Direction had finished because I ended up going into that side of things because of her.

18:39Wow look at that this is Lottie. Yes. Okay Okay. All right. So now let's talk about this tour that you think you're going on this little tour with this band that probably won't become huge. Yeah. So I just had a baby and they'd said, you know, what about if you bring her because the boys really want you and we can do this and some logistic discussions. and actually never really came home for five years from that. It just kept going and more would get booked in because it was going so well and it just spiralled into what it turned into and I was committed, I was in it with them. Their diary was my diary.

19:22I would never say I can't be there because they can't do that and the commitment was there. Then they committed to me, I committed to them and that was it. Hey there, real quick. If you're enjoying this conversation, take a second to hit subscribe and tap the bell icon. It's a small click that makes a big difference. Thank you. All right, let me get back into it. I think what's so interesting is you had a very intimate look at one of the most successful bands as they climbed the charts. So what did you notice about how they changed as their notoriety grew? I think that when people become more successful, they do naturally become a lot more.

20:14They keep their circle close, smaller. And we sort of had five circles really on our tour. and I think that it just became really difficult for them to go after what they wanted because there was kind of this bigger picture going on that was so successful. They had to all really not make it about them but they all had things that they wanted to achieve and I think with that gig specifically that there just had to be an end point because it wasn't sustainable because there were five human beings with five, you know, life goals and things that they want. Even people on the team, we were being offered these opportunities because it was so successful that we couldn't take.

21:08You know, they were being offered movies, they were being offered all of these things. And so to keep touring as a group wasn't really possible if they wanted to achieve anything, what they wanted to achieve outside of that. So, I mean, I would love them to come back together and do something. I hope that they do because I think that's actually, even though they've gone on to do amazing things, I think now when you look back at what they were doing, that was what was cool. Yes. And that was why all us fans are there because it was really cool. But then they've gone off to do all of the things that they want to do and so have we and everybody was part of it yeah but it makes sense in that as the whole enterprise became more successful everyone's getting opportunities yeah right as a result of that yeah when you think back to the highs and lows right what were some of the greatest highs of traveling with the band throughout the world with your with your daughter uh what were some of those greatest highs for you?

22:15I can't, I can never think of anything specific. And that is because it's such a blur, really. Even just how it would be with some of the hotels and the crowds of fans that were waiting all the time. And it sort of meant we couldn't really do much. It was, it was, you know, we would kind of, me and Lottie would kind of try and sneak out and get to like a zara or a starbucks or something to try and get out of the hotel but really we were waiting for the time off to be able to just go on on our on our holiday or things like that because the the time on tour was quite was quite hard work to do anything fun yes and we were they were going on like the biggest shows in the world and we were on a private jet every day and all of that but really that becomes quite if that just becomes normal life and not that exciting after you know my mum used to come out to help me with the baby she'd just be like videoing like the police convoy and like the jet and like videoing harry what he's doing i'm like stop filming him like and she's like so exciting and and it becomes a bit of an eye roll really when you're doing it because you're just doing your job and so what stands out most are are the the sea of fans.

23:37Yeah, the sea of fans and, like, the people, you know, they would be like Barack Obama there or, like, yeah, everyone. Anyone you could think of. I remember we saw Eminem at something and his daughter was there and they would just be like everyone you could think of would have kids that wanted to come and see One Direction wherever we were in the world. You know, I always find it interesting when you see someone like Barack Obama, for example. I would imagine it was his daughters that wanted to come see One Direction. So Sasha and Malia. So you think, okay, here's Barack Obama. At that time, was he president of the United States?

24:14He's president of the United States, comes to see this group, right, that you're working with. What does that teach you or show you about humanity? Just that we're all the same. So you talked about the sea of fans. I would imagine that fans did some pretty wild things to get to the boys. What were some of those? You know, they would be just like transit vans full of girls along the motorway and they've opened the side thing and they're trying to touch the car and we're all driving and it's really, really dangerous. Oh, my gosh. Did they break into the hotels? They would always be in the hotels, yeah, because they would just book rooms.

24:58so really they were you know because they were young they would generally do as they were told so if they're in the swimming pool or the gym and we would go in the gym if security would say you need to get out for now they would do as they were told okay whereas um some of the older people that would come and there was a quite there were a few elderly fans that would come everywhere they sort of don't get moved on as much interesting but actually it was i would find that more threatening. I didn't understand that as much as the younger fans of why they were there again when they were in the last hotel and now you're in this.

25:36Oh wow, so they would just book throughout the whole tour and just stay with you all. Yeah, and they would have a lot of information and some of them were like elderly. Do you think the guys felt safe all the time? No. Yeah, I would have meant, not Not whatsoever, you know, with that. So when you look back at styles, hairstyles, you know, well, makeup in particular, but makeup and hairstyles, are there any that you are particularly proud of? So the one that went really viral that I love was, it wasn't an accident, but did you ever see the film Cry Baby? Johnny Depp. Oh, my gosh, yes. Yeah, it was sick.

26:19Yeah. And I was doing Zane's hair and he had this like big quiff and I flicked this little bit down. Do you remember he had like one round of hair? Yes. And he kept pushing it back as if it was wrong. And I was like, that's supposed to be down there. Like, leave it. It's really cool. He was like, what? And I was like, no, no, no, it's really cool. Like, just get down the carpet without flop down like that. And that's like, that went really, really viral. And a lot of boys that I knew from like London were texting me like, I want that strand of hair. And I still see it now sometimes. I still see people do that.

26:55And that was my favourite hair. I love it. I love it. See, look at that. And isn't it interesting how you can do something like that and then it becomes a trend? Yeah, that's cool. Yeah, that's pretty cool. That's pretty cool. With all the boys, unfortunately, we've lost one. Are you still in touch with the others? yeah so especially with last year what happened um we all got to speak and but it's like old friends and other colleagues that i've worked with over the years you don't want to come together because of these things and you just do and it's and it's you know we were like a family you know i feel like a lot of the boys had a lot of tragedy in their families as well and it's And it's almost like something happens to people who have something amazing happen in their life as if to be like, we need to balance this out because it's not fair or something.

27:55I don't know. Yeah. You know, the time, I cannot believe it. It's almost a year that Liam has passed. But when you think now and you reflect back and you look at his life and his legacy and your relationship with him, what does it all mean to you? I do wish that I'd kept in touch with him more because he would always reach out and try and chat and he was always quite lost and everyone always worried about him and yeah, it reminded me of the Caroline situation as well like Liam, when he was in One Direction was really well protected the boys would go and do an interview and it would get edited to make them look good.

28:42That's how TV interviews for pop bands worked. And since then, social media has become ruthless. What people want to watch, unfortunately, has turned so toxic and everyone forgets that there's a human being when they're sharing this stuff. You know, he was an empathetic person. If he was ever reaching out to me, it was about looks and my family and my relationship and how I was on a deeper level. And, you know, I think the past few years of his career, you know, I'm not surprised he was struggling. And again, people would say, who's looking after him? Well, you know, his friends, his girlfriend, his parents, and a whole lot of people not qualified to look after mental health.

29:39and probably not many people who are because they don't really exist. That set up, any sort of structure for that doesn't really exist. You know, when you just mentioned the industry is so savage, you know, that's a term or phrase that I've heard time and time again with almost all of our guests. But how would you qualify that? You know, like when you think about the industry being savage, in particular in Liam's case, what does that mean? exactly to you for example they'll write a story and they're responsible for they control people's minds who are reading it you know so that their narrative with Caroline if they would write a positive story about her she would feel confident to go out and her social media comments would improve and start being a lot nicer because the the tabloid articles were positive and it really feeds into how people would be treating her even if we were in in you know in top shop or whatever and then when they were negative when the articles were negative you know whatever they started portraying her to be towards the end she would be scared to leave the house because people would start people would go for her because what they what they write there goes into the whole nation's heads.

31:08Right, right. And then these people are generally, you know, not weak because they certainly aren't weak, but, you know, people who might not be able to cope with that. Yes. And shouldn't have to. And unfortunately, it's a part of being in the public eye and there's not really any sort of regulation to protect them from it. And so they just become very, very vulnerable and their mental health spiraling and spiraling and there's not really anybody who can help it. Yes. And then, too, you know, you just mentioned something that I think is very important that everyone should take a moment and think about and reflect on is that you mentioned, especially with the One Direction case, is that when they were in an interview, it was edited a certain way to make them look good.

31:58Right. So these bands, but also if you're part of a television show, et cetera, you're kind of wrapped. You have a PR team, a communications team, a management team that kind of wraps around you so that you will look good so that the audience will like you and the audience will want to see more of you. Yeah. So that that entity can make more money. Yeah. In essence. Right. Yeah. But the moment that you start to go off on your own or post things on your own without the confirmation of this entity, then you're more susceptible to these negative comments. Right. And the rise of One Direction came with really the popularity of the Internet or I'm sorry, the popularity of social media.

32:46Yeah. And just as social media became popular, that's also, once it did start to become popular, is really where you saw the beginning of the trolls, the beginning of this enormous amount of hate that's come from social media, the keyboard warriors in essence. So I would imagine this is part of what you're saying with regard to the savageness of the industry, the role that media, traditional media and social media plays. Yep. Yeah. Paul's about to show you a presentation he made in Adobe Express, so you better be nice. You might not know this, but I am the proud co-owner of the mighty Sutton United Football Club.

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34:51I'll share stories I've never told on camera. And you'll walk away with tools you could use right away. This isn't a show you just sit back and watch. It's a night of honesty, insight, music, and connection designed to make you walk away with something real. Come solo, bring a partner, bring your crew everyone's welcome. But seats are limited, and they will go. Tickets are on sale right now at livenation.co.uk. I can't wait to see you there. Just a heads up, this conversation includes difficult topics, including suicide. We've included links in the episode description, and please watch with care.

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35:31I came to the UK in 2018. Right. um and when i got here quite honestly lou i feel as if caroline was one of the biggest names in the uk yeah that's that's how it felt uh because she had had uh when did she start love island i'm not sure she did about five years i think okay because from okay this is just my impression is that so I got here at that time Love Island must have been one of if not the biggest show yeah here and she was presenting uh for for Love Island I felt like she was everywhere you know in the press and from my impression is I always thought that she was beloved by the public.

36:24Yeah. You know, so that was my looking from the outside. I was like, wow, this is Caroline Flack. She's a superstar here. How did you see your friend? She was your best friend, right? I mean, describe how you felt like you saw her, but how did she see herself right around that time? I think that she was so popular because she was very good at putting across on TV that girl best mate character. And she did that on Love Island. She did it on X Factor as well. She could connect with the contestants like your mate. And she did that on Love Island. and she would keep in touch with all the contestants and she was just really very, very real.

37:22And that's what I liked about her. She wasn't like a celebrity as what you would imagine. She was very real. She would go to bed in her makeup and, you know, she was very open. I think, I don't know if it was to her detriment, but she would just post whatever on her Instagram. there was nothing really curated about it and she was controversial and sometimes she would then just let her boyfriend's arguments play out on there um which probably did affect things for her when it came to you know commercial deals or whatever but really she was very very popular because she was so real yes um and she was a really really good friend even when she was going through the worst of the worst of it right at the end she was still really considerate and making sure she got my right oat milk when I came round and like you know thinking of me and she's she um I think that just came across and that's why everyone loved her and then she I think she looked relatable don't think she she was beautiful but I think she didn't have that overly glam look She was who she was.

38:38She was really comfortable with who she was. And, you know, she had the most requested hairstyle in all the salons and everyone would just want her. Yeah. And that was just who, you know, everyone wanted her in their friend group. I think that's why she was. But we were lucky enough to have her in ours. Look at that. Look at that. Did you have anything to do with her hairstyle? I did her hair a couple of times, but I never really like working with friends. I'd get involved a little bit with advice or whatever with her look or when she's choosing outfits and things. But really, I think with girls especially, you need to be careful with that stuff.

39:22Yes, yes. So, you know, while matchmaking, my rule is I'll never matchmake a friend or family member. Yeah. Yeah, it's kind of the same thing. It's like keep the profession. It's too stressful. It is, it is. It's too stressful. It's too much. So you two, right, were incredibly close. What do you believe was most misunderstood about Caroline? I think most people loved her. Everyone has something to say about her because I think people are judgmental of real women and women on TV. and she would let it affect her too much. I think that people would assume that celebrities can just brush that off and most of them can't.

40:09And she just wasn't as confident as you would think that she was. She was confident in a sense that she could walk into a room and tell a huge table of really important people a story and have everyone falling on the floor laughing. And I think was kind of my first experience of anyone like that. and I'm not like that at all but she behind closed doors she wasn't confident at all and she would just read all her comments too much and let them affect her and I think again she didn't have that secure base with her relationship and she was quite tortured by men and the relationships that she chose and i think if she was going home to a loving husband i don't think it would have happened wow well because i think she would have been able to cope okay so the only one who did she have who was her safe space so she did have like a really nice group of friends and we're all still really close and she she had really close friends in the industry that especially towards the end were really reaching out like everyone reached out and everyone with the best intentions reached out to her um and you know we were we were there consistently she was she was never on her own or anything like that she actually moved in to It was an apartment around the corner from mine so that we were really close.

41:48And her sister and mum were a little bit up north. So between us and them, we were kind of all doing what we needed to do. But she had criminal proceedings. She had the press. She had a relationship breakdown just all at once. Oh, exactly. Can we talk about this? So what year is this? So this was 29. She died in 2020. So 2019 was, it was like the beginning of COVID. Okay. Yeah. So 2018, I feel like Caroline Flack is on top of the world. And Love Island was huge. And she was doing a lot of big endorsement deals and things like that. And I think the fact that this happened at this point in her life as well made it more to lose.

42:37Okay. So then what happens between or what happens after 2018? So what happened was she had a huge blowout with her boyfriend where the police were involved and she ended up getting arrested. and I think from there everything she felt like she couldn't cope with the way the press portrayed her the fact that she couldn't see her boyfriend at the time because she had bail conditions um she then lost her job and all her contracts so this is she lost the job at love island yeah Yeah. Okay. Okay. I see. And so again, ITV were offering support and her management company were trying to get involved with support.

43:30But like I said before, I feel like there was so much stress, mainly from her, for things to not be public or get out. It was about making sure nobody knew what was going on. So, and I didn't realize this so specifically, she was then, was she let go from Love Island and then all of the contracts that she had were, all of them? Yeah, they'll essentially sort of say things are basically put on hold because you're in criminal proceedings. Okay. Okay. So at this point, for someone who's worked her entire life to get into the position that she was in, to now have lost it all, what did you believe was going on in her mind?

44:21I felt a great sense of pressure on the trial that was upcoming and I could feel that that's what she couldn't face I think of what was going to play out. She had to go into court one day to do her plea so she just had to say guilty or not guilty and then leave. But the prosecution started talking and went into a lot of information, which then just created a whole lot of press stories from one line that they had that made it sound really sensational. And that just made the whole thing worse just from going into court that one day. and I could feel we needed to get her to that because not until after that would there be any sort of journey for her to heal.

45:19I see. But there was this really, really intense couple of months that we needed to get her through, which was almost like babysitting and I feel like where she was attempting to end her life in that time and there was a couple of attempts, there wasn't any professional help. So during the court proceedings, I can't imagine what the articles that are being written. So I'd imagine that at this point, Caroline doesn't want to go out in public at all. But is she reading? She's reading the comments still? Yeah. Okay. are people sending I would imagine hate-filled commentary. She would even be like she would read the comments on the mail online like those awful comments like she would read it all and I could feel that a lot of people who would come in the room would be like stop reading that, stop looking at your phone as kind of advice which would almost make her push them people away because she would need to just sit on her phone and just read it and obsess over it and not want to hear it.

46:39So it was about kind of, okay, she's doing that and she's going to read it all and then trying to manage that from there was impossible. So a Guardian analysis during this time, a Guardian analysis showed that one newspaper published 99 articles mentioning Caroline Flack in the six months before her death. 99 articles. Just, it was just article after article after article. And she's reading the comments. Well, and as well, the way that they write articles, you know, they can use language that says one thing and they can use language that says something else next to a picture and they can basically make it say what they want.

47:29And, you know, an article with a picture with a lot of blood on it, which was hers because she was self-harming, but written with language that basically describes an attempted murder scene. You know, it's kind of, that's what the article basically said, even though they're really clever and they write it so that they're using language that suggests that with the picture. But really, that's what she's dealing with. Yes. Yeah. So this is in December after she was charged with assaulting her partner, Lewis Burton. Caroline received twice as many negative headlines as positive. So the trend then shifts from positive to negative headlines and she's consuming it all.

48:24How do you find out that she attempted? I was actually out on a date and my friend who was staying with her just called me to come to the hotel. And so I just attended to her. But I was attending to her pretty much every day around this time. and so both of them I attended once I'd realised what happened and I think that both of those attempts were very much like this is how bad it is and somebody needs to do something but what anybody could do I don't know that's the thing and I think that to be honest I think that a lot of people in criminal proceedings probably feel like that because it's really scary to face that.

49:21I haven't ever been in civil litigation, but even that makes you feel a little bit like you're going to lose everything and you're getting all of this correspondence that makes you feel like you're in the wrong. And you just can't, normal people just can't fight that. And so I think for her, it all playing out publicly was just too much. She just couldn't face the dare. I think that she could have dealt with the punishment had it been private. But not public. Mm-hmm. Not public. And just that, you know, she was pleading not guilty, and so they couldn't give her a caution or anything like that.

50:03They kind of had to do that. otherwise if she just said guilty in the beginning but then she needed to admit something she didn't want to um or feel she was guilty of so that's what that's how this is our country's set up that's how our justice system works they need to figure it out they need to hear evidence and you've got to go through that but most people if you worked in an office or even if you worked at this this production company you could probably go through all of that privately and no one that you have to face at work would know um really you could get it dealt with whereas for people in the public eye i suppose it's just too it's just too much and then the way it gets sensationalized every little detail yes so if you have done something that you might be ashamed of or being a human in an argument you know then it plays out for the world plays out for the world what and and i'm trying to figure out if the right word is responsibility, but to be honest with you, I don't know what the right word is, but what responsibility do you believe that you and everyone in her circle has for her life?

51:20Because to your point, you know, that you've made with, uh, previously is that you're not a psychologist. You're not a psychiatrist. Uh, you're not trained in mental health. You're a best friend who loves her best friend. So what are you to do? What did you feel like at that time? What did you feel like you were supposed to do?

51:48I'm always very, in this situation, think keeping somebody clear headed. So not drinking and things like that. I was trying to keep her in that headspace. And I think choosing to come to my house over maybe somebody else in her circle was her making a good decision and a safe decision on that respect because um I have an alcohol-free house and I often find people who struggle with that side of things come to me when they're trying to make a responsible decision and so I think that's she wanted to do that so that was good but for me it was about you know I was really trying to reach out and especially where there are any professionals there whether it was like paramedics when um she did attempt or any psychiatrist that some management had organized or whatever trying to I almost wanted them to take her because I felt like I wasn't handling it and I wasn't qualified to deal with it.

52:57But if she's not willing, that's actually not really a thing. They won't, especially where she was... I don't think she was in denial, her must be in denial. I think she was denying everything to the professionals because she was so worried what would get out. so sometimes she wouldn't even want to give them her real name because she would think it would just go straight to the press because they just get their stories however they get them and so she wasn't, there was no truth to anyone professional coming in or even for me to be able to say she's trying to do this, she's done this now this amount of times, that would actually anger her because she didn't want them to have the whole picture because then the whole picture could get into the public domain.

53:52Wow, so when the paramedics were coming to treat her? It was all played down, so they weren't going to take her. I see. Goodness. What I find really frustrating is she had a couple of physical injuries because from the night where she was self-harming and you know the amount they tried to push professional services on an injury she had on her finger um you know was annoying her they were trying to turn up at the hotel and stitch her finger up and all of this and she just didn't care she was just like leave me alone she wanted help for what was going on for her, which isn't the same. Yes. And I've always found, you know, if someone has a terminal illness or a really scary illness like cancer or whatever, they can go into a hospital and they get offered hundreds of thousands of pounds worth of treatment because without that it's fatal.

54:55Whereas mental health, there's nothing. There's just absolutely nothing to help with it. and they don't really know what to do. And one of the nurses had actually ticked on Caroline's form, thoughts of self-harm, and asked her. And she said none, and she ticked none. But she was bandaging up her arm from self-harm, you know. And the same with the paramedics. The forms had said she was completely fine and just ticking the boxes and nothing has escalated when it comes to people attempting. They just sort of deemed high risk, but then nothing else. And I think that's kind of the issue that we have, is that if it's not a physical illness, it's not really recognised as an illness.

55:49Professional people did see her. And a couple of times I had, you know, it's just a bit of get through the night, can you? You know, one of them was a bit of babysitting for you tonight, and then you can get back to your door tomorrow. And that was kind of it with a bit of an eye roll. And that's kind of why I want to talk about this because the services that do exist, which is what I'm working on, are very, very underfunded. You were, from what I understand, you were the last person to see Caroline live. Do you remember that moment? Yeah, so the night before she'd attempted and so the paramedics had sort of given me a big talk to get her through the night and I always felt like I needed to get her through the night and then in the day I could go home to my daughter and she'd be all right in the day.

56:45I was never that worried in the daytime so I'd get too panicky in the night to leave her. So that morning I was with another one of our friends and we left her and she wasn't in a good way but yeah, we went home. my parents had come with my sister's kids and was like come on have a day with the kids because you've got your own life and you know she's not going to do anything that kind of I think with suicide as well a lot of people kind of call a bluff don't they they give it that one where it's if she wanted to she would do it but she's not she's just doing you know so my parents had come and said, come on, come home, we're going to have a day with the kids.

57:29And Caroline's sister was going to come to see her. So that was all planned. And when her sister couldn't get in the flight, I just got panicky again and I just couldn't sort of stay away. I didn't think she would have actually done it, but I was worried that she had and I was worried that her sister was there on her own. and so in the end my dad was like, come on, we'll go and see if she's all right but we're coming back here and you're having a day with the kids, you know, like that. And so in that time was when she actually did it, yeah. So prior to her sister arriving? Well, the door was locked so she just couldn't get in.

58:16And then from what I understand you also discovered her body. And me and my dad went to see Jo just to... thinking we were going to just check she was OK and then leave her with Jo.

58:37And then we had to get a key because we just couldn't get in. We had to get in touch with the landlord and get a key so me and Jo were kind of sat there chatting for a bit before we could get in. still not thinking that's what she's done. What's the first thought that comes over your mind when you realise that she's taken her life?

59:07What was really apparent for me, you know, when you're watching a really scary film and there's something really scary behind you and you feel like there's something behind you and you're like this, it's really like something heavy, like chasing you or something it's really hard to explain it it's like an out-of-body experience really um and yeah i was just screaming panicking and glad my dad was there this time for him to deal with what needed dealing with because you have to deal with the practicalities of what's going on whilst you're feeling such intense emotion and panic and everyone texting.

59:53Is she all right? Have you spoke to her? Is she all right? Have you spoke to her? Even the landlady. Are you honest? Is she all right? Because I had to say we're really worried about Caroline and we need a key. Have you got honest? Is she all right? Just let me know she's all right. And everybody doing those texts and you just don't know don't know what to say and then trying to comfort her sister who was with us yes yes do you feel like you were ever able to properly grieve caroline's death no because i think i think suicides are really hard um death for people around to grieve for a start because it's it's filled with so many emotions and I think suicide is contagious one suicide creates a hundred more people's really susceptible to suicide because of the trauma from it and it's it's just not a case of being sad I lost her as a friend I don't feel like had any capacity to just be really sad and miss her ever really because I feel like we've dealt with so much and then obviously the the press off the back of then what she did do um but it was just such a like as well when I say about suicide being contagious you know it doesn't create an environment where like a lot of death brings a lot of people together it actually what I find is it it makes a lot of people really angry and want to blame and separate instead They just scoop each other up and makes people feel shame and guilt about their role in that person's life.

1:01:55And that's what it brings a lot more than, say, an illness that led to a death would bring. So it just creates such a hostile environment rather than space where people can grieve the person they love. Yes, yes. You know, one beautiful aspect I would say that's come since is the hashtag be kind, you know, going viral, making reference to one of Caroline's final Instagram posts where she wrote in a world where you can be anything, be kind. And what I notice is that there's probably not one day that goes by without me seeing someone use that reference. Yeah. That's incredible. Yeah, and I think as well, like she was so clever with that because obviously she had such a negative side of social media that she was receiving.

1:02:53But there's a really positive side to social media as well. And we do talk about mental health more because of social media. And, you know, marginalized groups can have a voice on social media now and they just weren't heard before because there was no platform for them to speak. They were completely ignored. You know, I feel like that post, she went, I'm going to flip this on its head because this is toxic. And actually, and I think she really pioneered quite a lot of that movement where people spoke about being kind. And it's really simple. You can be anything in the world. Just do that first and foremost.

1:03:35Yes. And I feel like she had, I don't know, she had a bit of a marketing brain on her. But she just flipped the whole thing on its head and posted that out. And then, you know, it was the sort of ultimate, the ultimate FU, I think. Yes, yes, yes. A bit surreal, you know, that she posted that. I think she just wanted to say, like, I'm hurting and this is hurting me. Like, why is it not stopping? I don't think anyone was really listening. You were listening. Yeah, I think that the people close to her were listening 100%. And behind closed doors, she was great, even the day before. She was having a laugh and we were doing a photo shoot.

1:04:27And it was Valentine's Day, so she was thinking about her boyfriend and I was going on about mine. And it was, it's quite normal. Yes. Yeah. And it was. It was February 14th. Mm-hmm. So that day being Valentine's Day, you think there was something about. It was heightened. Heightened, yeah. And we would always spend like Valentine's Day. We'd spent Christmas Day together because we were like 40 and single. So we thought that was so hard for us and we needed each other like that. And so that's why I was there really. Okay. Okay. What about what you want the world to know about the experience that you went through with Caroline in that last chapter of her life?

1:05:18I think everybody likes to talk through what they're going through.

1:05:28and I think people are quite scared to ask a probing question because if we're very British and we don't do that and we keep it all surface level and actually, you know, especially like when you work with people and you've got time on your own with them and to sort of ask them about something that's maybe going on for them, you realise very quickly they need to talk about it and you just need to give them a bit of space to do that. I'm volunteering with this charity at the minute, which is really revolutionising suicide prevention and they have a six-month programme, which is really, really successful, which is why I've got involved with them because there's just nothing out there.

1:06:13And then it's forever support as well. They've been around 30 years and they've put about 700 people through this programme and not one have re-attempted. It's incredible. And it's really, really clever. It's DBT therapy, do you know it? Okay, yes. So it's a course of DBT therapy over six months, but alongside a really good community charity, so you become basically support, lifelong support. And they also offer a programme for their support, so their mum or their partner. I see. And that person in their life, because I needed support to be the support. And I was getting therapy myself and private therapy and paying for it, but a lot of people don't have that.

1:07:04And so they get involved with that as well, which is what really inspired me because I've never heard that before, where they can look at the whole picture and that's why it actually stops people attempting. and dbt therapy is you know they're not doing reflective therapy or talking therapy or going through their trauma with anybody they're not doing that there's no time for that they don't have the charity doesn't have the capacity for that they're just learning skills to regulate their own emotions and distress tolerance things like that and acceptance and skills that we all need and really struggle with i think things that we should be taught at school if if you ask me absolutely way more important than a lot of the stuff that they teach i'm completely with you you know to learn how to emotionally regulate is a hundred times more important than trigonometry exactly you know but are we taught that in schools absolutely not it's so old-fashioned Yeah, yeah.

1:08:09I'm with you. I'm with you. And so this charity, you mentioned the name, but I want to make sure that we... Body and Soul. Body and Soul. Okay. I just want to make a bit of noise for that charity because actually the way it works is it makes sense. It's really simple. They need lifelong support, not just support... Momentarily. ...in the crisis. Yes. Yeah. We'll help you make that noise. Thank you. Yeah, we'll definitely help you make that noise. Thank you. You know, you got it. You got it. You know, there's one area also that I'd like to talk about, and it's connected to what you mentioned around when you have a suicide, you have those who are who have loved the person who's passed begin to point the fingers and blame.

1:08:58So in the research, something that was shocking, and I don't know if this is a rumor, so you can clear this up if it is, but that Caroline's mother, Christine, that there was a falling out between you and her as it relates to Caroline and the care, if you will, for Caroline in the last few days. Yep. What actually happened between you two? yeah so my sister and I are really close with with Jodie her twin sister I actually saw her at Glastonbury and um and hopefully we'll stay in touch forever obviously we were together on that day and she knows who we are and where we are and I think what's really hard with with parents it does cause conflict because it's the worst case scenario for anybody for that's happened to your child.

1:09:59And all you're going to do is think whose fault was it, which I understand. And I think a lot of fingers get pointed at partners. that's happened a few times that I've known about as well and for me where I sat in the Caroline situation was I know what happened I was there I know what I'm comfortable with I personally just don't blame anybody and I panic about blame because it creates again another vulnerable person who has to take that on their shoulders and the trauma of that for the rest of their lives especially publicly um and so without going into anything private i personally have just tried my best to stay away from any sort of conversations about who who was in the wrong or whatever and I think that in this situation people kind of come together and do that as a way of trying to fight it and deal with it I suppose and as part of the grief process yes um but I had a relationship with everybody in that situation which became impossible really fair fair have you spoken with christine who's caroline's mother uh have you spoken with christine since caroline's passing no no so there's one more area that i'd love to talk to you about and then anything else that you want to talk about and that is you could probably guess it Can you guess it?

1:11:58Andy. Oh, yeah. My boyfriend. We can talk about Andy. Because you're football, no? Oh, yes. So you own Sutton. Absolutely. So what league are you? Oh, my gosh. Well, because we're Dagnum Redbridge now, so Andy's just invested. Oh, really? Yeah. So we're National League. Oh, we're National South. We're below you. Oh, my gosh. Yeah. Look at this. And he's playing. Yeah, he's playing. And he's player and investor, which is actually one of the first in Europe. I tell you what. And can I say this about Andy? Can I brag on Andy a little bit? Mm-hmm. Because I thought this was the case, but I didn't know this was the case, is that your boyfriend, Andy, in 2011, he became the most expensive British footballer at the time when he was bought by Liverpool from Newcastle for a measly£35 million.

1:12:55Yeah, how good is that? Oh, man, come on, Andy. We met at a really nice time in both our lives. I think we were both really in the same place. He's got teenage kids, I've got a teenage daughter, and he's got some little ones as well. And we just really, like, look at... He has the same outlook as me, and I've never met a lover like that. I've got friends who were just on the same page, but I've never had a boyfriend like that. And I just found him really refreshing. I didn't think that he would be like he is. So do you believe that we will see a Lou marriage, a Lou-Andy marriage? I would really like to marry him, yes.

1:13:42So we'll see, but he is still married. oh my gosh he's still married yeah and yeah and I hope that's not insensitive as well but we we've had to try and take it slow and we were really in love and the tabloids again he brings a lot of tabloid drama that man they are obsessed with him yes everything he does you know what I find so interesting about you Lou is that you have lived this life that has been filled with the highest profile people like in the world literally you know when I was doing research I'd see you interviewing uh Kendall Jenner maybe like or Harry Styles like you you with all of these people um but yet you have remained like just super chill I'm quite private but and with social media so I've got a lot of followers but really you can control that it's not until the tabloid press get involved you lose control i've been spoken to by my agent about shows like celebs go dating and that kind of thing which would maybe put me in a celebrity category if i wanted to go that way with my profile and and probably make more money and that kind of thing or go to different different kind of things and i've never done it as much as I probably would have gone on maths because it's my favourite programme.

1:15:09For Obsess. Oh my goodness. Yeah. Oh my goodness. I don't need to now, but there was a point where I was like, I'd actually quite enjoy that experiment, I think. But I've never gone down that road. How would you compare the negative articles, say, on Andy versus the negative articles, say, on Caroline? now that I know him a lot of it is is really unfair on him too which does disprove what I'm saying um I think that with Caroline and things like things like Meghan Markle for example I find it so frustrating because you know they're talking about a man's behavior with with Meghan Markle but blaming the woman and it's and it just is still still going on like that even after what happened to their mother and what happened to her.

1:16:05They just still get away with doing it. And with Meghan, you're referring to which man? Harry. Oh, you're saying he's a behavior. Yeah. I mean, I love Harry and I think that what he's done is support his wife. But they're sort of trying to attack him for leaving the royals and abandoning the royals but blame her. I see. And I just find that crazy. Yeah. There's, you know, there's a double standard in every aspect of life. It's just baked into society. But I am optimistic on the future and where we're going. I don't know if we'll get there in my lifetime, you know. But I think that we'll get there.

1:16:56You know, I truly do. Can I ask you just one question of curiosity? You've met some incredible people in your life. Yeah. Who has pleasantly surprised you? Like a big star that you met and you thought, I don't know how this is going to go. And they just pleasantly surprised you. We were once in the dressing room and there was like a couple of kids. and I spent all day with this woman and she was so nice and then she left and I was just like, how nice was she? And I was like, doesn't she look like Cindy Crawford? And Harry was like, are you joking? And I was like, what? He was like, that was Cindy Crawford.

1:17:46And I was like... And I'm not normally that ditzy either, But I just was chatting to her as if she was just a normal person. Obviously, she is a normal person, but I didn't realise it was Cindy Crawford. I thought she was just a really pretty woman. Yes. And she was just so nice and normal. And I was moaning and just being like that and doing the same. And I think it was because I didn't know who she was, then I was probably, she was probably enjoying me. Yes. And my kids were there and stuff and mine was there. And that was me being really stupid. But I remember thinking she was really nice. Yeah, I love that.

1:18:30I love that for you too. Because you would otherwise, if you knew it was her, you would like. It probably would have been weird, yeah. All right, so what celebrity now do you believe has the best hairstyle? woman for my insper has always been zoe kravitz and now harry's going out with zoe kravitz and i just think they're so fucking cool aren't they i keep seeing like pub pictures of them and i'm like they are cool that's pretty cool that's pretty much as cool as it gets yeah it doesn't get any cooler so then final question okay if you think back through your life you think about all of the incredible conversations you've had which conversation was the most memorable who was it with what did you learn so when I first went into to into body and soul to tie it back to body and soul um I was doing a tour and they were showing me all the different parts and they have all different um like community aspects of the charity so they work with children who are adopted and families have adopted they work with um immigrants they work with um people affected by hiv and then also they have the suicide prevention so there's all the different aspects of the charity and um one of the guys that worked there he gave me this um like hand-drawn picture of a bison and um he was asking me if if i wanted it and it's like a sort of symbol for the for the charity and i so yeah it's lovely thank you thank you and you know they're all trying to give me things and whatever and he just said um basically um uh bison's one of the only um animals which and like their natural instinct when when a storm's coming um animals and humans will run away from the storm and the storm keeps coming and it kind of slowly gets to you eventually over time.

1:20:34Whereas a bison, they run into the storm and they're through it in five seconds and that's why the bison is part of the is symbolic for for their charity because it's just about just face it head on and I remember someone talking to me about facing things a long time ago and I can I can't even remember who it is but I do feel like I try and just face things and deal with it and I can cope and quite a lot of people who are spiralling and not coping is because they're running away or avoiding even though it's really scary and you naturally run away I think that that's that with me Be a bison I've got my little bison next to my bed Be a bison.

1:21:34Yeah. Yeah. I love it. I love it. You know, Lou, what I've loved most about this conversation is I'm walking away with so many new points of direction for my life. Like be a bison. Yeah. People who are suffering from depression and worry about the past and people suffering from anxiety worry about the future. and it's those that can live in the present and it's just about being able to do that and take you away from the anxiety and the depression and I found that really helpful as well. Yes, it's good. It's so good. It's so good and when you have these little nuggets, these little tips, these are the things that save our lives, literally save our lives and I feel like this is your work and I'm excited to see what the next chapter of your life looks like because I can see you now doubling down on your advocacy and literally your work will save lives.

1:22:39So I applaud all the work that you're doing. If there's anything that I can do further to assist, never hesitate to reach out. And I need you and Andy to come cheer on the Mighty Sutton United too. Oh, yeah, we'd love to. Yeah. We should do one of those because I'd love to see him at one of our matches. Yeah, we'd love to. Yeah, done. And when we get promoted, will we play in you? Or maybe we'll be promoted ourselves. Or you get relegated. Conversation over. Conversation over. Thank you very much. You know, there's one last thing. You know, we like to give surprises. Man. And gifts. Oh, do you?

1:23:22Yes. I like gifts. You like a gift? So I have a gift that I'd like to share with you. Yeah. Okay, you ready for it? this is it yeah if you could take a look at that and give that a read for us out loud please there's lou t so millions of followers and lou who was one d's hairdresser who was caroline's friend and then there's lou our friend don's sister for many years while caroline was juggling lou dropped everything to be there she gave all her time her home her loyalty and her energy until the very end. She's the person people go to when life has unravelled and needs somewhere to go, who feels unwaveringly safe.

1:24:01Over the years, I've lost count of the number of people who have ended up at Luz, friends in turmoil, people who need a break from life to talk to all night long. She has quietly carried people through their darkest moments. By being the cleverest and nicest person in the room, whether she's never met you before or she's your family, she will hold court on equality, fairness and justice with a softness and wisdom that leaves everyone listening. She unknowingly guides the people in her life, young and old, helping them make sense of the world and gives them confidence and perspective. When I asked for help with body and soul, I think I meant some Instagram posts, but she ended up training up in the therapy to work hands-on with the young people and be part of the team running the program.

1:24:42Program. Sidekick of dreams, we all need a loo. Is that from Emma? That is from someone closer. Well, I want to say closer. It's from your sister. Oh, it's from Sam. Don't because I'll cry. She's sat in there. We're twins, but we're never nice to each other. So she's never said anything nice to me, so that's really nice. But really, how does that feel to know that that's exactly how she feels about you? I know that she does and I know that she sees me but we just don't say it we're just a bit British like that yeah that's nice thank you I think that was a beautiful letter and I think what she was saying in it is I see you, I appreciate you and I love you

1:25:41you had to make me cry I did the whole thing without crying I now challenge you to say I love you. She knows, but yeah, it's unspoken. Andy actually told me this because we're both from up north in England and the northerners are so different to the southerners. I don't know if you realise this. Yes. But like as characters are so different. And he says that southerners will be nice to your face, but talk around your back. whereas Northerners are horrible to your face but really nice behind your back and they just can't do it face to face but really as soon as you're not there they absolutely love you, brilliant person but they can't say it to their face.

1:26:27Yes, yes. And I'm like that too. Okay, do you accept my challenge? Yes, thank you. All right, all right, done. I'd appreciate it. Thank you, promise. Yes, I'd appreciate it. Thank you. Thank you, Paul. Thank you. Lou Teasdale. Lou is the first person I've heard talk about the rise of One Direction in tandem with the rise of social media and how they were one of the first groups that could break a market without going to the market. I thought just from a nerdy music perspective, that was pretty interesting. From listening to Lou's perspective, it's hard to understand how she could have done anything differently.

1:27:16I thought Lou was very respectful for Caroline's family. And you could see it's because of the love that she has for Caroline in particular. I thought that there were many moments where Lou gave some great instruction to all of us in terms of what we could do, whether it is on just generally life when she talked about being the bison, but also with regard to our loved ones. And that is asking probing questions, checking in. How are you? How are you really? Don't give me the everything's fine. How are you really? I'm here for you. Holding space. I think that's something that we can all take, and that will help every relationship we have, is to ask more probing questions of the people we love.

From the publisher

Beauty powerhouse Lou Teasdale opens up about life on the road with One Direction, her close friendship with Caroline Flack, and her mission to change the conversation around mental health.

Content warning: This episode includes discussion of self harm and suicide.

From styling the world’s biggest boyband to navigating the intense scrutiny of fame, Lou shares what life was really like behind the scenes with Harry Styles, Zayn Malik, Niall Horan, Louis Tomlinson, and Liam Payne - from fans chasing cars to quiet one-to-one moments in the chair, where conversations often felt like therapy.

Lou reflects on her friendship with Caroline Flack - from the qualities that made everyone adore her, to navigating mental health challenges under the eyes of the world. Today, Lou channels her pain into purpose through her work with suicide-prevention charity Body & Soul, determined to ensure others get the help they need and to show that kindness can truly save lives.

Lou shares:

◽ How she became One Direction’s hair stylist

◽ Her favourite One Direction hairstyles

◽ The truth about working on The X Factor

◽ The reality TV transformations they weren’t allowed to do

◽ How mental health support is often left to “unqualified people”

◽ Insights from her close friendship with Caroline Flack◽ Why we need to do more on mental health awareness

◽ Her relationship with footballer Andy Carroll

Lou Teasdale, We Need To Talk

If you’re struggling, you don’t have to face it alone. We’ve included support charities below:

Samaritans - call on 116 123 or visit https://g2ul0.app.link/xghDmmYV4Wb 

Body & Soul - https://g2ul0.app.link/yoNKZXDYeXb

Campaign Against Living Miserably (CALM): https://g2ul0.app.link/npaQKXUV4Wb

Follow me here:

https://www.instagram.com/needtotalk 

https://www.tiktok.com/@weneedtotalkpod

Follow Lou here:

Instagram: https://g2ul0.app.link/Wt22ItOYeXb

TikTok: https://g2ul0.app.link/QmcImVJYeXb 

(00:00) Intro
(02:31) Why Lou wanted to join us
(04:07) How Lou became a make-up artist at 16
(05:51) Lou's choice to work as a make-up artist for boybands
(07:17) The role of a make-up artist outside aesthetics
(10:57) Lou's time on X-Factor
(15:20) How Lou met Caroline Flack
(16:51) How Lou ended up working with One Direction
(19:49) How did One Direction change as they found fame?
(22:00) Life on the road with One Direction
(25:52) Lou's most influential look whilst being with One Direction
(28:00) Lou reflects on the year anniversary of Liam Payne's death
(33:21) Adobe Express Ad
(34:19) Love Better Tour Ad
(35:27) The popularity of Caroline Flack
(39:35) What was most misunderstood about Caroline?
(42:27) The events in 2019 that impacted Caroline's life
(48:06) Caroline’s mental health struggles and navigating media coverage
(51:00) The role of friends and family in supporting Caroline’s well-being
(56:20) The events leading up to Caroline’s passing
(58:22) Lou's experience of discovering Caroline
(01:01:45) The '#BeKind' social media movement
(01:04:49) Lou's charity work with Body and Soul
(01:09:09) Lou's relationship with Caroline's mother
(01:11:34) Lou's relationship with Andy Carroll
(01:14:55) The tabloid treatment of Andy Carroll
(01:17:02) Who's the celebrity that's most surprised Lou?
(01:17:54) Which celebrity currently has the best hairstyle?
(01:18:54) Most memorable conversation
(01:23:02) A letter from Lou's sister
(01:26:35) Paul's Takeaways

Sponsored by:
Adobe Express: https://ADOBE.LY/PAUL

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