In short
The episode is a Bloomberg Businessweek Daily discussion of major earnings and what they imply for tech and consumer markets. On Apple, the hosts focus on the Q2 revenue and EPS beat, especially China iPhone sales, “extraordinary” iPhone demand language, and whether Apple’s pricing strategy (not raising prices despite memory shortages) signals an upgrade cycle.
Key claims
Apple authorized up to $100B in buybacks and raised its dividend; gross margins rose to about 49.2% (from 47% last year); investors are still debating whether results merely met (not beat) Wall Street expectations and whether Americas revenue missed forecasts.
Notable examples
Apple’s “extraordinary demand” wording; MacBook “Neo” as an entry-level iOS gateway; Wayfair’s Q1 share gains and EBITDA margin strength.
Guests
Anurag Rana, Bloomberg Intelligence Senior Technology Analyst; Ed Ludlow, Bloomberg Tech co-host; Kate Gulliver, Wayfair CFO (since May 2022, interim since 2022).
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOApple's Strong Q2 Performance
1:49 to 2:26
Apple's revenue and earnings exceeded analysts' expectations.
“Apple's overall second quarter revenue beat analyst estimates, as did earnings per share.”
Analyzing iPhone Demand and Market Strategies
2:26 to 4:50
Discussion on iPhone demand and Apple's market approaches.
“In particular, China sales topping expectations.”
Apple's Product Strategy and Market Insights
4:50 to 7:07
Insights on Apple's product strategy in emerging markets.
“You know, your thoughts in terms of what Anurag said in terms of pricing versus market share.”
Investors' Reactions and Future Expectations
7:07 to 10:47
Analysis of investor reactions and Apple's future outlook.
“So, I mean, when I look at the lower end Mac, frankly, I mean, whether you're a student or you are in emerging market, this is a very good place for you to get in.”
Focus on Margins and Memory Prices
10:47 to 14:00
Discussion on Apple's gross margins and influence of memory prices.
“But, you know, all I'm saying is, you know, when you look at a company like an Apple and a Costco, it really is a different business model compared to all the others.”
Analyzing Apple's Margins and Revenue Trends
14:00 to 18:06
Discusses Apple's gross margins and revenue from China, exploring factors affecting performance.
“and up till how long can we anticipate these margins actually holding up?”
Wayfair's Performance in a Challenging Market
20:35 to 23:08
Kate discusses Wayfair's recent performance and consumer behavior amid economic pressures.
“It is great to have back on Bloomberg Businessweek Daily Kate Gulliver.”
Exploring Wayfair's Growth Strategies
23:08 to 24:47
Kate elaborates on Wayfair's initiatives to maintain growth despite market challenges.
“And when are we going to see those category tailwinds?”
Consumer Trends and Returns Management at Wayfair
24:47 to 28:00
Discussion on consumer insights and the management of returns to enhance customer experience.
“And all of those brands are doing quite well.”
Customer Experience and Returns at Wayfair
28:00 to 31:19
Learn how Wayfair enhances customer experience and manages product returns.
“to a store, sometimes not as easy from a shipping perspective.”
Show all 13 chapters
Wayfair Store Performance Insights
31:20 to 31:39
Discover insights on Wayfair's store performance and customer acquisition.
“More from Bloomberg Businessweek Daily coming up after this.”
Market Update with Ed Ludlow
34:55 to 41:29
Explore the latest market trends and company updates with Ed Ludlow.
“Ed's with us for the long haul today, and we always appreciate that.”
Managing Business Risks Effectively
42:04 to 42:48
Learn about the importance of risk management in businesses.
“You can also watch us live every weekday on YouTube and always on the Bloomberg Terminal.”
Transcript
Automatic transcript. May contain errors.0:00Is your multi-entity management creating more confusion than clarity? You need the Intuit ERP. Intuit Enterprise Suite. It's the AI-native ERP solution that's powerful, painless, and proven. Learn more at intuit.com slash ERP. Support for the show comes from Public. Lately, it feels like there are two types of investing platforms. Some are traditional brokerages that haven't changed much in decades, and others feel less like investing and more like a game. Public is positioned differently. It's an investing platform for people who are serious about building their wealth. On Public, you can build a portfolio of stocks, options, bonds, crypto, without all the bugs or the confetti.
0:42Retirement accounts, yep. High yield cash, yes again. They even have direct indexing. Public has modern design, powerful tools, and customer support that actually helps. Go to public.com slash market and earn an uncapped 1 % bonus when you transfer your portfolio. That's public.com slash market. Add paid for by Public Holdings. Brokered services by Public Investing, member FINRA SIPC. Advisory services by Public Advisors, SEC Registered Advisor. Crypto services by ZeroHash. All investing involves risk of loss. See complete disclosures at public.com slash disclosures. Small businesses are the pulse of every community.
1:18They bring people together, create opportunities and drive growth. Chase for Business helps business owners like you with personalized guidance and convenient digital tools all in one place. With that guidance and your determination, you can take your business farther and help build a brighter future for your community. Learn more at chase.com slash business. Chase for business. Make more of what's yours. The Chase mobile app is available for select mobile devices. Message and data rates may apply. JPMorgan Chase Bank, N.A. Member FDIC. Copyright 2026. JPMorgan Chase and Company. Bloomberg Audio Studios.
1:58Podcasts. Radio. News.
2:25Radio. Apple's overall second quarter revenue beat analyst estimates, as did earnings per share. In particular, China sales topping expectations. iPhone revenue matched the average analyst estimates. And this was a big headline. The company authorized up to$100 billion share buyback and boosted its dividend to 27 cents a share. Doing those big buybacks is not unusual from these companies. Right now, talking to our Anurag Rana, Bloomberg Intelligence Senior Technology Analyst out there in Chicago and out there in San Francisco is Ed Ludlow, co-host of B-Tech. We continue to track the stock reaction to him here.
2:59Yeah, just going through Apple's press release, going, seeing if there's anything that we missed. Extraordinary iPhone demand. Yeah, exactly. Does that, I feel like we're talking about the Federal Reserve and the Fed's language here. Quote, extraordinary. What does that mean? Exactly. So that's exactly the thought that went through my head. How much does language in a statement matter? And so I'm actually going to throw that question to Anorag. But basically, that is the language, extraordinary demand. But they also basically specifically calling out the 17E. Is that enough, Anorag, to infer an upgrade cycle?
3:34Just that one sentence in a statement? See, if you go back and look at the previous quarter, we saw Apple, iPhones doing really well. This quarter has done well. We think the consensus of, you know, roughly around 8 % increase in iPhone may not be enough. I mean, they may have to raise those numbers. But we'll only find that about on the conference call because they don't give guidance on the there in the release. So, you know, I'm expecting now based on what I read that there is a high likelihood that they will talk about another strong iPhone quarter. You know, that's the upcoming quarter. Anurag, you said, too, in our preview before these numbers, you said Apple's the only one who has not taken up prices because of memory shortages.
4:16And it has given them an opportunity to gain share. Should they continue to do that in your view, not raise prices and go after share? I mean, is China indicative of that or is that something else? 100%, especially if the gross margins were 49, which is 200 basis points above last year. Absolutely, because it looks like they're doing better deals with their memory providers than the rest of them. Now, I could be completely wrong. And on the conference call, they say, well, memory prices is hurting us and we may take some prices. But as of now, what I see is them gaining market share. Ed, same thing.
4:51You know, your thoughts in terms of what Anurag said in terms of pricing versus market share. This is, you know, the potential for a little bit of a grab here for Apple in some ways. Yeah. I mean, you know, historically, Apple, which, you know, has a relatively recent CFO in the seat, has been the master of the bottom line. Right. And so when it comes to memory, we have fixated on margins. Apple's price strategy has been less controversial, should we say, generation to generation. They would argue they keep the iPhone entry-level price static, or even if it goes higher, they give you more memory, storage for that number.
5:29So the way that I look at it is like, is there any evidence that they share with the investor database about consumer behavior in other words like right now is there a macro concern about the health of consumers in different markets if you read down the release they talk about strength in all geographic segments but actually if they gave a bit more granularity of like okay well china's good how's how's things going in europe north america lat am uh southeast asia that that to me is kind of interesting it is what is that where the neo comes in and that's sort of like a gateway drug to get more people into the iOS ecosystem.
6:06The MacBook Neo though, like remember it different to the iPhone. It's, it's an entrant into a market where Apple's not really played. Like a Chromebook category. Yeah, exactly. Lower price point, go after students, people in higher education. I would imagine though, I would imagine those people though, would like experience using the interface of a Mac and then say, wait a second, I don't have an iPhone right now, but I want to be able to use iMessage as well as I could on this Mac. Would I buy an iPhone? I don't know. I'm just, especially in other parts of the world. I don't know. I don't have anything intelligent to say about that other than, you know, what's interesting about the Neo is the processor is basically the same as the latest iPhone.
6:47You know, and that is one way that they were able to get it at that price point. I don't know how Anurag sees the Neo as like a sort of category defining piece of technology. But again, like while you guys chat, I'll go back and look at the Mac numbers overall and see what we learned about everything outside of the iPhone and just from the statement alone. So, I mean, when I look at the lower end Mac, frankly, I mean, whether you're a student or you are in emerging market, this is a very good place for you to get in. Macs are much more stable than Windows devices. You know, I've had only two Macs in the last 18 years.
7:24I mean, it's just unbelievably stable. I mean, it's a completely different ecosystem. But what you actually do is you get more people to buy your services. And remember, that's a high margin business. That's 75 % gross margins, whether it's the App Store or AppleCare, whatever it is. So I think going down the curve and having an entry-level product is extremely important, And especially because the growth is only going to come from emerging markets. It's not going to come from Europe, Western Europe, and it's not going to come from the U.S. So I think it's a very good strategy. I want to just I'm looking at our live blog, guys, and Mark Gurman weighing in.
8:04We're going to hear from Mark shortly, too. He's going to join this conversation. But he points out, I mean, the stock's going back and forth between green and red. He says the main reasons are likely that although the iPhone sold extremely well, it didn't blow out Wall Street expectations. Instead, it met them. And he says the other factor is the weaker than anticipated revenue coming from the Americas region,$45.1 billion versus forecasts of$45.8 billion. It's just interesting, Ed, to watch this share price in the aftermarket. It's investors kind of going back and forth. I thought it was going to be like maybe settle in and say, it seems like investors like it.
8:37It's solid. They're OK. Let's move forward. Well, let's remember that we started this show and segment with Bloomberg's Mark Gurman, who leads our coverage of consumer technology and is generally regarded as the leading journalist covering Apple on planet Earth, saying this was not going to be about the transition of CEO. And it was not going to be about learning about John Ternus as a CEO, what his strategy is. I don't know, guys. To me, this seems like trading water. in earnings. Please. Yeah, come on in, Anurag, yes. Save me. Apple is trading at 30 times earnings. Microsoft is at 22. Google's at 29, even after blowout results.
9:22So even after all of this, Apple's still more expensive than them. Why? Yeah. And does it warrant it based on this result, Anurag, or what? So I think it's a lot of has to do with the business model of the company. This is something we go back to. This is a far more stable business model with, imagine, 3 % of revenues going into CapEx compared to 40-45 for Microsoft. They are not raising CapEx. They have an absolutely stellar ecosystem of products. And guess what? Whoever has the best model, they're going to pay them a little bit of money to get them on their platform. So it's a completely different business model than the other Mag7.
10:04And people like stability. People like the free cash flow nature of it. They're going to generate over$100 billion in free cash flow and they're going to buy back their stock with it. They're not going to build data centers with it. Can I read you something, Anurag? And then you can respond to it, okay? I'm paraphrasing. Other companies have a clearer AI story and very different businesses to Apple. Apple's bottom of the year was March 30. Apple trades at a premium despite slower growth than its peers. And the stock trading flat year to date reflects anxiety on component costs and memory. Do you know who wrote that?
10:42It was me. 4.26 p.m. Eastern time. What do you make of that? It sounds like we agree. I think you're absolutely right. Yeah, absolutely right. But, you know, all I'm saying is, you know, when you look at a company like an Apple and a Costco, it really is a different business model compared to all the others. And I think most people forget that. This is something that's going to be around for a very long time, spits out of a lot of cash, even if in a quarter they don't grow, does not matter. The free cash flow still comes in and they keep on buying back more shares. Yeah, right. So they, you know, investors are happy.
11:19Investors are happy. You know, so top of mind, you guys, when we get to that call with analysts and investors, Anurag, is it memory prices? Is it what else? Memory prices. What's the iPhone story look like in the next quarter? And what kind of new products can we see during the September? There will be questions on Siri, but I think they will punt it and say, well, log in on June 8th and see it. But to be very honest, thanks to Mark Gurman, we already know what's going to happen on June 8th. Yeah, I know. You've got to read Mark to understand everything and not be surprised with anything. I just want Siri to understand me and answer me back.
11:58Simple questions like a silly little address. It seems so far behind. You agree? It's funny. Mark has also shared with us a lot of the products that the new CEO, I think he did a story about a pipeline of 10 major products, whether it's a smart home hub, tabletop robot, security device, smart glasses, AI AirPods, a pendant. I mean, there's a lot of stuff. Are we going to get some more details here? Well, so that is just not how the earnings call works, right? Yes, you get granularity and detail. Tim Cook, you know, I think he's the kind of CEO that goes, well, I'm not an economist, but, and we'll sort of go into the state of the world.
12:42And Kevan Parekh, the CFO, is very good at explaining all of the plus and minus factors of the quarter. But those shiny things, you know, Apple intelligence, improvement on Siri, handset, innovation, foldable. You know, June is WWDC, the annual developers conference. September takes us into the new hardware season. Tonight's not it, you know. And so you just need to find out the sort of plain balance sheet driven factors, which sounds boring for the audience, maybe. But that's so key when you cover a company of Apple's scale. Well, I get that because you're looking at the stock now down about 1%.
13:20So investors are obviously looking for a little bit more detail or a lot more detail when it comes to what's on the balance sheet. Ed Ludlow, we know you need to go at this moment. Thank you so much. Co-host of BTEC on Bloomberg Television at 11 a.m. Monday through Friday on Bloomberg Television. Anurag is going to stick around, which we are grateful for. We were just having a discussion about margins, Anurag. And I know that front and center for you, I asked you, that was the most important number to see. Have you had a chance to do the back of the envelope there and get the results? Yeah, the gross margins are up about 220 basis points.
13:51So that's a very good number. Now, that could just be a big shift towards services. But I think the number one call, the question on the call has to be what are memory prices doing to all their products? and up till how long can we anticipate these margins actually holding up? Because when I looked at consensus even before the call, for the next two quarters, consensus is not anticipating any degradation in margins, which was a bit surprising to me because we all know memory prices are through the roof right now. So help us out here. I just want to make sure we're looking at the right place in terms of, because it's not broken out in the release, But were gross margins of 47.9 %?
14:3349.2 % compared to 47 % last year. Okay. Compared to 47 % last quarter. Okay. Thank you. Yeah. Last year, same quarter. Okay. Obviously, I'm not looking at the right place. Okay. We're looking on the FA function on the Bloomberg. A lot of numbers, a lot of numbers. This is why we have Anurag with us. Well, it's always kind of massive numbers, I feel like, with Apple overall, which is kind of interesting. I want to go back to the China revenue story, that$20.5 billion, because it's been an area where they've struggled a little bit. Does this indicate a better trend line on ARAG, in your view, going forward?
15:05Or we'll have to wait and see. So two things happen. One is easier comparison. When you really had a bad year, you're going to go into the next year with a baseline that's low. So that's one. Second, you are also looking at promotions in that geography sometimes. It's not like all the time, but when your competitor is raising prices, you take your base model and you push it as hard as you can. And you actually get, you know, I would be very surprised if they don't say that China iPhone revenue, which they don't give, frankly, wasn't up more than 20, 25 percent. Like, I would be very surprised if that's not the number.
15:44Why? Because, you know, one of the things, as I said, the base was so small. they i mean in a sense the comparison was easier and they have been extremely aggressive in terms of marketing that product while the others have not been okay okay listen you know can you talk to us a little bit about remind us just guidance wise what apple tells us on the call so tip so they would typically talk about a handful of things one uh they would give overall guidance in terms of total revenue growth sometimes they would give iphone guidance sometimes they won't Last time they did give some indication of where it could be.
16:20They talk about gross margins in total. They don't really go down on a segment level. And again, I think the number that usually is consistent is total revenue line. But the others, you know, things do bounce around. But I think the soft commentary around pricing of memory, I think, is going to be one of the most important factors. How much leverage, though, Anurag? I think we've talked about this with you. you know, they have this incredible supply chain. They're massive. They're a big customer. And when it comes to the supply chain, those who are supplying the components, they listen to the biggest and the loudest.
16:57You know, I have been surprised because, yes, they are the biggest. But, you know, when something goes up 50 percent, 75 percent, 100 percent, you know, you understand even the person who's selling it cannot do anything about it. So you have to eat up some of the costs. So I think, you know, that is probably why I was saying I was a bit surprised when I looked at margins for the next quarter. They still look healthy in a sense. I'm not seeing any degradation there. That's an area where we think there could have been hit. We had calculated it a while ago that, you know, that that number could be anywhere between two to three percent or somewhere, you know, in that range.
17:33But again, we are not seeing any of that. Stay with us. More from Bloomberg Businessweek Daily coming up after this.
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20:35It is great to have back on Bloomberg Businessweek Daily Kate Gulliver. She's the chief financial officer of Wayfair. She joins us once again from Boston. Kate, good to have you here back on Bloomberg. How are you? You know, Carol, we feel great about the quarter that we printed. I think we're very focused on the fundamentals. And are we doing two things? Are we expanding our share gains in a category that, you know, as your team covered, is complex right now and challenging? And are we expanding our profitability? And we're doing both. So in that, you know, print on Q1, we showed that 7.4 percent net revenue growth.
21:12We think that's on a category that was down sort of low singles. So a really nice share spread to the category. And then you saw a really strong flow through to EBITDA. That was our highest Q1 adjusted EBITDA margin since 2021. And so I think you're really seeing the strength of the model there. So we feel great about the quarter. Kate, I just want to say, first of all, thank you for getting the memo so that we kind of match here. I'm really happy. I love it. Blue is blue is the theme. Cerulean, you know, I love it. I love it. Hey, listen, one of the things I wanted to think, ask you about, you've been at Wayfair for more than a decade, your interim CFO, CFO since May of 2022.
21:47After those heady and exuberant days of the pandemic, tough time we know for the global economy, the U.S. economy, but everyone was buying so much for their homes. And then we had that reset. And I think we've all now can look back at that time and say that was the anomaly. That was the unusual time. We've seen the reset. You've seen your share of cycles, though, I guess is what I want to point out to. Tell us about the consumers right now. We've been talking about they're in a pinch. Gas prices are higher. Other things are higher. They're holding back. Tell us about what you saw with the consumer?
22:21Yeah, we do think that in our category, the category is challenged and the consumer is, you know, challenged. So if we look at Q1, we felt that Q1, the category was down, you know, sort of low single digits again. This is on a category that has been down, you know, consistently since 2021. And actually, if you look at the trend line, so typically this category in a normalized period grows three to four percent a year. If you were to CAGR, the 2019 period to now and look at that, you know, what that trend line should have been, we're still far below that trend line. So even when adjusting for that pull forward, as you spoke to in 2020 and 2021, the category is off where normalized should be.
23:01And I think that speaks to a consumer who is challenged right now and not spending as much on discretionary. I think what's important, though, is that for us at Wayfair, our focus is less on, you know, When is the consumer going to recover? And when are we going to see those category tailwinds? We want those. Those will be fantastic. It's a cyclical category. We know it'll come back. But our own growth is really driven by our share spread to the category and the initiatives that we have going internally around rewards, Wayfair Verified, our physical stores, Paragold, as your team mentioned. And those are growing in a really good direction.
23:36And that's what's driving that mid-single digits revenue guide for Q2. So you're less concerned about potential weakness from the consumer in the current quarter than you are about that being offset by the tech investments that you're making? Yeah, so our guide for the current quarter does not contemplate any improvement in the category dynamics. So we're, you know, quite confident in hitting that mid-single digits revenue, you know, absent any category recovery. We said on the call, actually, we thought April was down sort of low to mid-single digits in the category. So the category, you know, maybe further challenge in April.
24:11Even with that, you know, we still are confident in this mid single digits number for Q2. Hey, talk to us a bit more, Kate, about Paragold. That's really your luxury online marketplace. What are you seeing the dynamics and metrics of that marketplace in particular? Yeah, I think there's been a lot of discussion around the, you know, the K-shaped economy. And certainly where we see that play out is with Paragold, which is, as you pointed out, Carol, our luxury brand. We also have our specialty retail brands. So Joss and Main, Birch Lane, All Modern, and those play a bit above mass, not quite at the luxury level, but above mass.
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24:48And all of those brands are doing quite well. They're growing very nicely. Now, those are small brands. So Wayfair.com has to be growing nicely too, to get, you know, that 7.4 % comp. But we are seeing strength in the higher end for sure. What about when it comes to the pro business? Yeah, that's a great question. Appreciate you asking about that. The B2B business is actually held in quite nicely. You know, last time we gave a stat on that, I think we said it was around$2 billion. That's an important category for us, one we can continue to grow. That's a place where I'd say our ability to continue to improve the site has sort of nicely added to how the consumer engages in that category.
25:26So the pro consumer, for example, wants, you know, consolidated delivery, all of the products arriving together versus piecemeal. They want to be able to plan projects on the site. And these are things that we've rolled out over the last year or so to really help that shopper in that category who tends to be a designer or a contractor. So, you know, when we you know, you're talking about the different aspects of the business, Kate. And I want to go back to all right. So some weakness now, you know, in terms of what we just saw for the last quarter. but you guys seem to have confidence about momentum for the second quarter.
25:59Is that fair? Yeah, I think what you're hearing from us is, you know, we know the category is under pressure. We've been, you know, as you point out, we've been operating in a challenging category for a few years now. And what we're seeing is the benefits of several different initiatives that we've launched over the last year plus really hitting and combining together. And that is what is sort of driving this share acceleration. And, you know, one of the things too, Kate, I wanted to dig into, we've talked with you about this. I mean, and everybody talks about, you know, housing, it's not been great, right?
26:31People aren't buying homes. But the last time we caught up with you, or I think we've talked about it in the past about the refresh cycle. Is that where you're really seeing a lot of activity? I know we have been in a house for a long time and we are doing some refresh work overall. But I'm just curious, Give us give us some context and color around that. Well, I hope you're shopping the sites, Carol, as you're doing the refresh. You know, it is I will say with the category down so much, eventually we do think we'll start to see some of that refresh. I think people stay in their home long enough, you know, to your point.
27:05And there's a desire to sort of simplify or improve. I think we've talked before about categories that have done well during this period are categories that are more, you know, decorative accents, seasonal decor. the types of things that you might use in a refresh, whereas the bigger ticket items, the bigger furniture items, that category has been even, you know, that subsegment of the category has been even more compressed. You know, within all of that, though, our focus continues to be on the share gains in each of those sort of subcategories that we play in. Can you talk a little bit about the calculus or the equation that goes into when someone returns something or wants something returned, you have this calculation that says, OK, we can give you a partial refund and you can keep the items or we'll take a full refund, but you have to pay for shipping and back because we're talking about stuff that isn't as easy as just returning to a store, sometimes not as easy from a shipping perspective.
28:06Just curious how that equation works and sort of how that hits your your bottom line. Yeah. So you've actually introduced a number of the pieces in the way that you frame the question, you're right. We think about, you know, one, what is the customer experience here, right? We want the customer to have a great experience. Some of these items are very difficult, you know, for that customer to return. So how do we make that easy for her? You know, we actually have opened up a number of outlet stores across the country where the customer could return the product. We have two large format Wayfair stores open now, Chicago, Atlanta, the customer can bring the product into those stores.
28:39Or if it's smaller or personal, she can certainly ship that back. But would she perhaps prefer to keep the product and not return? That's always an option. But the focus is really, how do we simplify this for the customer? It's really important for the customer to have a great experience with us, even if she needs to return, because that's what keeps her coming back and shopping consistently with us over time. And I do think it's that trust in the brand and the trust that you're going to have a high quality experience, even if you have an issue with the product that, you know, has really been one of our strengths over the last, you know, two decades that we've operated.
29:14In terms of how that impacts the P &L, our returns rates remained very steady over many, many, many years. And what we try to do is actually, you know, prevent returns from the start, right? So how do we make the product detail page as rich as possible? How do we help you understand all the dimensions around that product? How do we make sure that the imagery is rich and clear? That's really a place, too, where AI can accelerate. We talked about that a little bit on the call today. AI tools that we're using to improve merchandising, which then, you know, ultimately over time gives the consumer more conviction in the product and less likely to have a return.
29:49Okay. How is the retail stores doing? How are they? It seems like you're very thoughtful in terms of how you expand and build out. What can you share with us about that? You know, we're thrilled with the performance of the Wayfair store. So the Atlanta store soft opened a few weeks ago, the grand opening or about a month ago, the grand opening was over a week ago. That store opened, you know, nicely stronger than the Chicago store, which opened two years ago. We should expect that. Right. We're obviously going to take the learnings from the Chicago store and incorporate that into new store openings.
30:20But I think it shows the ongoing opportunity for folks here to have this omni-channel experience for the consumer. And I think what we're really excited about the store is we see existing customers coming in and shopping us in categories that they may not have typically shopped us for in the past. You know, for example, storage and org, you know, kitchen accessories that they see in the store. And it's really helpful to understand the breadth of what we offer. And then we see new customers. You know, what we've said about the Chicago store is that more than 50 percent of the customers buying in the Chicago store actually new to the customer file.
30:53We have 100 million customer file. Right. So to get new customers at this stage is a really exciting thing and I think shows the benefit of that incremental channel. All right. Really interesting stuff. Always have a lot more questions, but we know we'll come back to you in the future. Kate, thank you so much. And again, for joining us and here to talk numbers as well as the business and outlook. Really appreciate it. She's Kate Gulliver. She's the chief financial officer of Wayfair. She is joining us from Boston. Stay with us. More from Bloomberg Businessweek Daily coming up after this.
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34:43Catch us live weekday afternoons from 2 to 5 Eastern. Listen on Apple CarPlay and Android Auto with the Bloomberg Business app or watch us live on YouTube. I want to bring in Ed Ludlow. He is the co-host of Bloomberg Tech. He joins us from San Francisco. Ed's with us for the long haul today, and we always appreciate that. Ed, we're going to talk about apple as we count down to earnings crossing in just a little under 20 minutes but before we do that weigh in on roblox down more than 19 yeah i mean dave bazooki the ceo is on the show tomorrow um you know they've uh the the headline is that is that you know slashing their full years booking forecasts is what's driving the slot stock here this that's that's pretty big they've made some changes uh rules-based changes uh protection of the user base changes that he was on very recently to discuss we asked him have you internally modeled how those policy changes will impact the user base in terms of active users and therefore bookings and he said we've modeled it he just didn't tell me what the model said can you can you explain the context here ed because Bloomberg and Bloomberg Businessweek have done a lot of reporting around Roblox and child safety and safety on the platform.
36:02Explain what that reporting has been and are these changes a direct result of that reporting? Yeah, so basically, there's no way of doing this succinctly. Roblox has a number of policies and pieces of technology in place to protect young users. and uh on the policy side in particular you know those uh rules uh the street would would say in in preview of earnings right that um it would either disincentivize somebody from actively using the platform um or it would encourage them to do so and so like that's the trade-off here daily active users came in very soft 132 million i think the estimate you have it on the screen 144 million almost.
36:48But the problem is the companies never really explicitly quantified how changes in policy and tool, technology tools that protect the user base. We're talking, you know, child safety and against bad actors impacts users. That is true of all platforms, like social media platforms and gaming platforms. And so this is kind of the first look we're getting of it. That's kind of my read. I want to go on over to Reddit because we're seeing that stock move as well. Reddit out with its numbers and the company projected sales in the current period that surpassed Wall Street estimates, continuing a streak of strong revenue growth powered by the company's surging advertising business.
37:29First quarter sales gained 69 % to$663 million, outpacing the average estimate there. And Reddit's user growth increased 70 % year over year to 126.8 million unique visitors each day. That was in line with Wall Street expectations. That stock, Ed, up about 6.6%. Yeah, what they've tried to do with Reddit, and I don't know how much time you guys hang out on Reddit, but it's so community. Honestly, Ed, I had to quit. I was too addicted. You were on it for a while. Right, so to the Businessweek audience that's not familiar with Reddit, it's very community-focused, thematic-focused. Each forum has rules.
38:06And so the advertising story, and remember, Reddit still relies on advertising to make money, just as Meta or Facebook does, it was a very small pool of advertisers that kind of got it. And so Jen Wong, the COO that Riley Griffin, our colleague, has interviewed and is the subject of our story on the earnings, her kind of job has been to go out and convince a wider pool of advertisers of how Reddit works and what Reddit's value is. And the print that they've just put in place seems to be evidence that that's paying off. Have you had to quit Reddit? uh you know it's it's sometimes a dark place when you're reading about yourself and people saying oh well bloomberg said ludlow reported this yeah um but but you know for example i am an amateur gardener and i find that the community around you know people struggling with lawns in northern california so niche yeah but that you know that's a well of knowledge that i was grateful for i love the home improvement stuff on there so yeah exactly but that that also speaks to the way that they use the data to train AI.
39:06Yeah. So the value of data pulled from Reddit, which Reddit then licenses to the frontier labs for training models is that it represents real human knowledge and sentiment. Reddit is a place where people constantly post as them, you know, not as themselves. Sometimes they hide behind an avatar, but the point is, is that the data is human generated. It is input by a human. So if you're trying to train an AI model that you want to capture human behavior as close as possible, Reddit's platform has a lot of value. And so that's a younger nascent business for them, but they've been licensing the data in that respect.
39:45I guess I increasingly go to it. I'm not really active on it, but when I'm got a question about something or a product or I'm suspicious about something, I kind of go to Reddit and to see what people are saying. And I kind of, I tend to trust it. You know, one of the reasons I quit is because they did this like yearly end of the year wrapped sort of thing like spotify started doing and it was like how much scrolling you'd done how much time you spent on it and i said there's no way i should be spending this much time on this platform all right let's go to rivian because we're seeing that stock bounce around the aftermarket slightly higher uh rivian narrowing its loss ahead of a plan to boost ev output in georgia ed you know this company like no other You were just talking to the head.
40:25So what do we need to know? Rivian is such a mixed bag. They've just started production of their mass market vehicle, the R2. Previous products were very niche. They had to pivot to do that in Illinois instead of a shiny new plant in Georgia. And what they're telling us is they've now got their act together on the long-term plan for Georgia. So it's going to be 300 ,000 units of capacity longer term per annum. But right now, it's just kind of still in ramp phase in Illinois. Everyone looks past that, and it's still a company that's burning money, simple as. Is there going to be demand for those new cars?
41:02You know, I tried my best in that interview last week to just get some crystallized data on that, and it seems like there is demand. The problem is that they're saying this is the$45 ,000 EV. Actually, it's not. Like all companies, they bring the high spec 57K to start. So if you want the 45K version, you wait for it. That's a lot of money, but it's not too much above the average cost of a new car in 2020. Well in line. Exactly. Well in line. But that's, you know, again, the pitch was our future is a mass market, mass volume vehicle at 45K. That does not exist yet. And there's some other technology things we can get into if we ever have time.
41:44But yeah, they have a long way to go. This is the Bloomberg Business Week Daily podcast, available on Apple, Spotify, and anywhere else you get your podcasts. Listen live weekday afternoons from 2 to 5 p.m. Eastern on Bloomberg.com, the iHeartRadio app, TuneIn, and the Bloomberg Business app. You can also watch us live every weekday on YouTube and always on the Bloomberg Terminal.
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44:044certain.
From the publisher
Apple delivered second-quarter revenue that edged past analysts’ estimates, helped by demand for the iPhone and Mac, while failing to produce the blowout results that some investors were anticipating. Revenue gained 17% to $111.2 billion during the period, which ended March 28, the company said in a statement Thursday. Analysts had anticipated $109.7 billion on average. Apple itself had projected sales growth of 13% to 16%.
The company is benefiting from a series of new products launched in March, including the MacBook Neo, iPhone 17e, updated iPad Air models and a fresh MacBook Pro. The $599 Neo — Apple’s first major push into low-cost laptops — has been particularly popular and remains sold out at several retailers.
Still, the results were uneven. Apple fell short of expectations in the Americas and Europe regions, while exceeding projections in China and other parts of Asia. The iPhone — its flagship product — was in line with the average Wall Street estimate.
Today's show features:
- Ed Ludlow, Bloomberg Tech co-host
- Anurag Rana, Bloomberg Intelligence Senior Technology Analyst
- Kate Gulliver, Wayfair CFO
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