OpenAI-Linked Stocks Slip; Investors Focus on AI Ahead of Big Tech Earnings

28 Apr 2026 · 31 min · 12 chapters

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In short

Tech markets and big-tech earnings set the stage for scrutiny of AI spending and ROI, with focus on OpenAI’s performance, funding/compute economics, and whether the AI buildout is “frothy” or justified.

Guests

  • Mandeep Singh (Bloomberg Intelligence Global Head of Technology Research, Boston) covers tech/public-company AI economics.
  • Sarah Fryer (Bloomberg News Big Tech Team Leader, San Francisco) reports on big-tech earnings and strategy.
  • Rachel Metz (Bloomberg News AI reporter, San Francisco) covers AI companies and use cases.

Key claims

  • OpenAI missed internal targets (Wall Street Journal), prompting questions about AI spend returns and compute affordability; OpenAI called the report “prime clickbait.”
  • Amazon will make OpenAI models available after Microsoft lost exclusivity, shifting distribution from Microsoft to AWS.
  • AI is still too early for a single clear leader; use-case competition matters (coding agents, vertical models).
  • Investors will judge ROI via revenue per AI data-center capacity, margins, and monetization efficiency; “froth” shows up in IPO margin/cash-burn details.

Notable examples

  • OpenAI’s “Code Red” and reported $120B funding at ~$85B valuation; SoftBank ADR drop; Oracle and CoreWeave share declines.
  • IBM claims 94% of HR questions resolved by AI for 300,000 employees.
  • Microsoft Copilot expansion (Accenture hiring ~700,000 employees) and coding-agent productivity claims (30–35% of new code to ~75% in anecdotes).
  • Use cases: coding agents, materials/drug discovery, biology, math, office productivity (PowerPoint/spreadsheets), design and legal work.

Written by AI. May contain mistakes. Listen to the episode to check what was said.

Chapters

Tap a time to open that second in VO

OpenAI's Performance and Market Impact

2:20 to 3:40

Discussion on OpenAI's recent market performance and concerns raised.

“So a very big week when it comes to tech earnings.”

Expert Insights on OpenAI's Strategies

3:40 to 5:40

Experts discuss OpenAI's new partnership with Amazon and its implications.

“names to report, and they're going to obviously be weighing in on the AI spend.”

Transparency and Future of AI Companies

5:40 to 7:30

Exploration of the transparency issues in AI companies and upcoming IPOs.

“they've really been pushing Codex, which is their AI coding product lately, how that might be counterbalancing what they're saying here.”

The Evolution of AI Applications

7:30 to 9:30

Examining the current and future applications of AI technology in various sectors.

“just the foundation of what will eventually be this much more transformative, much more lucrative change to the economy and how we all do business and how we all live.”

Market Dynamics and Investment in AI

9:30 to 12:20

Discussion on the financial dynamics within the AI sector and potential risks.

“You need probably 10 of those to justify the level of funding that is going on and the CapEx investments that are being made.”

Historical Context of AI Investments

12:20 to 14:11

Analyzing historical investments in AI and their implications for the future.

“Yeah, I think when one of these companies these files their prospectus, you know, for their IPO, will know exactly what is the margin profile of these businesses, how much money they are losing.”

The Interconnected Nature of AI Investments

14:11 to 17:50

Learn about the interconnectedness of big tech investments in AI and the potential for disruption.

“So if there were some sort of bubble to burst, that would have pretty wide ranging consequences.”

Analyzing AI's Impact on Productivity

17:51 to 21:08

Discuss the impact of AI on company productivity and workforce changes.

“This year, the number seems to have gone up to almost 75 % based on the couple of anecdotes that we have heard so far.”

Earnings Insights from Major Tech Companies

21:09 to 24:50

Explore the anticipations for earnings reports from major tech firms amid AI investments.

“Because if you are a company that's going all in on transforming yourself with AI, you're going to need one of those cloud providers to be the provider of the compute to run those models.”

Navigating Today's Business Challenges

28:00 to 29:52

Mitch Berlin discusses how CEOs are re-evaluating growth strategies amid current economic challenges.

“Here to tell us more about it is Mitch Berlin, EY America's vice chair at EY Parthenon, joining us from Barcelona.”
Show all 12 chapters

M&A Trends in Turbulent Times

29:52 to 31:50

Discussion on the current M&A landscape and the factors influencing deal-making amidst economic uncertainty.

“So that's a full basket, if you will, Mitch, no doubt about it, a lot.”

AI's Role in Business Transformation

31:50 to 33:57

Exploration of how AI can transform businesses and the potential job market implications.

“So if you're a life sciences company and your patent cliffs are coming towards an end, you invest in R &D to build your R &D pipeline.”
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Transcript

Automatic transcript. May contain errors.

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2:18on Bloomberg Radio. So a very big week when it comes to tech earnings. And it comes because we are, I think, continuing to question the AI spend, the return on investment when it comes to artificial intelligence, that build out. And some of it had to do with the conversations we've had around OpenAI today. Yeah. The backdrop of questions over the growth of that company, the Wall Street Journal reporting late yesterday that OpenAI had fallen short of several internal targets as rivals gained ground. OpenAI described the report as, quote, prime clickbait, though we did see that report resonate far and wide in today's trade.

2:57Oracle shares took a hit. Core Weave was down. ADRs of SoftBank, an investor in OpenAI, took the hit. The journal also reported that OpenAI CEO has expressed concerns, or CFO rather, has expressed concerns that the company may not be able to afford its reporting, its future computing needs if sales don't grow fast enough. Yeah, we've seen OpenAI push back about some of those concerns. Also today, Amazon says it will make OpenAI's AI models available to its customers after Microsoft dropped its exclusive rights to sell OpenAI products. So take that. That's it? That happened today? That was like a full page of things that happened.

3:29It's kind of why we wanted to pull in three key members of the Bloomberg News team and the Bloomberg Intelligence team and really just kind of do a deep dive into what's going on with OpenAI. But AI generally, especially as we get ready for these big tech names to report, and they're going to obviously be weighing in on the AI spend. With us right now is Mandeep Singh, Bloomberg Intelligence Global Head of Technology Research in Boston. We've got also with us Sarah Fryer, Bloomberg News Big Tech Team Leader. She's out there, I believe, on the West Coast. And Rachel Metz, Bloomberg News AI reporter.

4:00Sarah and Rachel joining us from specifically the Bloomberg San Francisco Bureau. Guys, thank you, thank you, thank you so much. Mente, if I want to start with you, that open AI, and they pushed back, and now they've got a new partner in Amazon Web Services. What's your read on that news? I mean, look, we had the signs since December when they announced the Code Red. I think I was surprised by, you know, the$120 billion funding round that they had at$850 billion valuation. And now it seems like, given they miss the target, it has to do with the distribution they had through Microsoft and what they're looking to do with Amazon.

4:44So it sounds like they feel they can get more distribution with Amazon to the extent they are probably giving away some of the revenue they were getting from Microsoft. So a little bit of a shift in terms of ecosystem, but I don't think we are at a point where you know, Entropic is the clear leader and OpenAI is falling behind. It's still too early to call that out. Rachel Metz, come on in here. You're Bloomberg News AI reporter. You cover these companies and more very closely. How is this report and sort of the indication or the idea that there might be some targets that are not being met, some spend might be being pulled back?

5:22How is that resonating in your space today? I mean, I think you're clearly seeing people wondering what is going on, if something's going on. I mean, the company really pushed back on this. And it's also a little bit unclear to me, like how any moves they've been making with Codex, they've really been pushing Codex, which is their AI coding product lately, how that might be counterbalancing what they're saying here. So it's going to be interesting, like a few months from now to sort of see what happens. But, you know, there's not going to be one winner here. And these companies always seem to be shifting places.

5:58So I think that is something that we should expect is that things are going to be changing all the time in this like really nascent market. Yeah, I get a little nervous. I mean, we talk about the circular financing, that it seems like the money going back and forth. Sarah, come on in on this, because I do wonder, do we feel like we have enough transparency on a company like OpenAI? It's private, a lot of money going in. We talk about these valuations, but do we really kind of understand the business? You know, we're reporters. We always want more transparency, right? I think once we see if they do have an initial public offering at some point later this year, that'll be fascinating.

6:35I think the SpaceX filing will maybe give us insight into the space through XAI. We'll see a little bit of the financials of an AI company. XAI, I don't think, is at the level of OpenAI. But, you know, through some of these edging closer to public markets that these companies are doing, we're going to see and hear a lot more about their finances. And we're going to hear a lot more about what they're doing to shore up their finances to try to, to get to the point where they have a, you know, a line of a few revenue lines that are really in infrequent use by actual customers that are paying the bills for all of that compute power that is so necessary for continuing to grow.

7:17And listen, they have to continue to grow. That is the only way that they are going to continue to get investment in the private markets and in the public markets eventually is showing that this is just the beginning, as Mandeep said, that this is just the foundation of what will eventually be this much more transformative, much more lucrative change to the economy and how we all do business and how we all live. That's the promise. No, right, totally, right? And we see this kind of day in and day out. Mandib, I feel like you've been pretty optimistic about what's going on in terms of AI, but do we feel like we have enough transparency on the balance sheet of open AI and really understanding their business?

8:01And I do wonder, we had a guest on earlier, Rudina Cessari, she's a venture capitalist. She's really focusing on agentic AI and thinking about vertical forms of data and saying that at some point, we won't need all these large language models that not necessarily all of these will continue to exist in the forms that they are today. And I'm just curious where you are on that. So you're right. Look, these models have different areas where they do well. And what Enthropic has shown is you can have, you know, expertise in one area. And that will give you a very long runway, as they have shown with coding agents.

8:39And now everyone is chasing coding agents. So to my mind, you know, these model providers will try to tap in what the best use case is. Everyone was going after customer service for a while until they realized, you know, coding agent is a more lucrative market. And look, that's where it will be use case specific. It will be vertical specific. But there is no doubt that, you know, the numbers are getting very big in terms of both the CapEx investments as well as, you know, the funding rounds. Like the$120 billion funding round,$50 billion was committed by Amazon. And the$5 billion that they gave to OpenAI is going to flow through in the form of AWS revenue over the next 12 months.

9:25So that circular financing aspect is huge as well. But they have to find a lot more use cases like they have found this big coding agent use case. You need probably 10 of those to justify the level of funding that is going on and the CapEx investments that are being made. So, Rachel Metz, what are the different use cases that not just these companies are talking about, but other AI companies in your universe are talking about? I mean, Jensen Wang has been talking about physical AI for a few months and longer than a few months. But, you know, and Elon Musk with XAI and with Tesla, the optimists, robots, humanoid robots as well.

10:05What are these companies thinking as these 10 other use cases? Yeah, that's a great question. And I guess I should say that while there are a bunch of other use cases, and I'll detail some of them, they're all really, really early stages still, as far as I can tell. Obviously, coding is one that has taken off and people are using it and they say that they're seeing a return on investment. And it is one that's great because it's very easy to generate the code and then you can check it. Does the website work? or can you use the app that you make? That's like a great use case in that it's pretty easy to see if it's actually working and working well.

10:42Some of the other areas that people are looking at include materials discovery, drug discovery, and a lot of things related to molecules, science, scientific work in a bunch of areas. Biology-related things are pretty hot. Google's done a lot of work in that area in particular and OpenAI and Anthropic are also working there. You see various things related to math. You also see like a really big push lately, especially from OpenAI and Anthropic to build out things that people can use for office work. Things that we have to do all the time in offices, but we probably don't enjoy very much like making a PowerPoint presentation, working on spreadsheets, things that are necessary a lot of times when you work in an office environment, but they're not like the fun parts of your job.

11:32Um, some of those, I think we're seeing more and more traction. We're also seeing, um, increasing, uh, uses of like design work. We're seeing like legal work, those kinds of things, but they're all really early stages. Um, for instance, there are no drugs on the market yet that have been like largely discovered or come about because of AI. So Mandeep, come on back in here. I mean, how do we know, like, what do you look for, for signs of froth or, you know, this is getting a little silly. I know a lot of people make comparisons to the tech craze, 1990, late 90s into 2000. And of course, the tech bubble bursting.

12:09It doesn't feel like the same thing to me. But I'm just curious, how do you look for where maybe the silliness is or the euphoria in terms of the AI build or the AI trade or the AI spend? Yeah, I think when one of these companies these files their prospectus, you know, for their IPO, will know exactly what is the margin profile of these businesses, how much money they are losing. And clearly, right now, they talk about, you know, how training is separate from inferencing compute. But when you look at the overall, you know, income statement, we'll get a very good sense of, you know, what the long-term gross margins are going to be in this business.

12:50And they clearly will be far below where the current software company's gross margins are, around 70 to 80%. It won't be that because we know generative AI is more compute intensive, but it's just the level of cash burn and what the long-term margin profile, that will determine how much investment investors will continue to make in these businesses. And look, Microsoft just talked about adding Accenture, you know, 700 ,000 plus employees for Copilot. That's a great anecdote in terms of if they're able to retain, you know, such a customer for a long time, because that adds real revenue, recurring revenue that they can show over time.

13:31But the question is, is Microsoft Copilot the right kind of product or is it more agent, a coding agent, that kind of a product? And I don't think the jury is out yet in terms of what is more sticky when it comes to generative AI. Sarah Fryer, I want to bring you in here and just talking about the comparisons, the historical comparisons here, because we've spoken about this in the past. But I think many would argue, especially with the way that these employees are being compensated, the venture capital that's going into some of these firms, the rounds and how valuable and how much money these companies are raising before they even IPO.

14:10that's unparalleled historically. So if there were some sort of bubble to burst, that would have pretty wide ranging consequences. It's all so interconnected, right? Google just said it's going to invest up to 40 billion in Anthropic. It's also competing with Anthropic on agentic coding. I mean, there are so many examples like that every day in the news. We have a lot of dominoes that could fall if something goes wrong. But listen, it's also built upon the foundation of what big tech has already become so good at and sort of the foundation of the Internet itself. Right. Like it's built on on Google search business, Meta's social media business.

14:59Like all of this is the money that is going into AI and feeding back into the growth of this new technology. So it is very interconnected, but it's also all in service of, you know, making that growth possible via these legacy businesses. They're all trying to find what the next big business is. They've all decided that it's AI. And so now they're all competing with one another, but also investing in one another. So it's quite a financial party. Yeah, really close. I will say, I'm just going to point out, if you have a Bloomberg terminal, check out John Arthur's latest column. It's called, Hate to Suggest Partying Like It's 1999, But...

15:41Dot, dot, dot. Dot, dot, dot. Yeah, check it out. I don't know. Well, Rachel, you've got the big picture, obviously looking at ongoing developments in AI. I mean, it feels like every day there is new things. Or do you feel like, as you continue to cover it, that you are seeing some leaders and some laggards, if you will, kind of form in this industry? I mean, I think at the moment you see a ton of attention heaped upon Anthropic and OpenAI, and you see a lot of that back and forth, back and forth. But I don't think that this is going to be ultimately a situation where you have one or two companies.

16:15I mean, it's clear at this point that we're only going to have a handful of companies building extremely computationally intensive and large AI models. Like, that's clear. It's so, so expensive. So, you know, there's only a limited amount of money that companies can gather for that. But ultimately, I think you're going to have a lot of different companies that are doing lots of different aspects of AI, building different types of models. And I think we're just going to have to see in a few years how things shake out. And I wouldn't forget about legacy companies, big tech companies like Meta and Google.

16:47I mean, I think it's really important to remember that those companies have been working on AI themselves for a very long time, created some really important foundational research, some of the key research that companies like OpenAI and Anthropic are now drawing on for their own models. I want to bring back Mandy, who covers the public companies, many of the public companies in this space. But to ask you a question that we kind of spoke about a little earlier with Eddie Gabor over at Key Advisors, and that's about what the actual effect on companies that are not native to this technology, but are deploying the technology.

17:23So the ones that are right now using AI to actually decrease headcount, to increase productivity, are you seeing yet the proof in the pudding that this technology actually works, Mandeep? Yes. And I think the most visible point is tied to developer productivity. I mean, all these large tech companies last year were touting the fact that 30 % to 35 % of new code was written by coding agents. This year, the number seems to have gone up to almost 75 % based on the couple of anecdotes that we have heard so far. So clearly, you will see the impact in terms of headcount additions around that aspect in particular.

18:08But look, all of these companies are looking for more productivity across the board. And I I think that's where the deployment of agents can have a multiplier effect. One employee using multiple agents to do tasks in parallel. And I think for use cases where the agents can do longer duration tasks, you will see that productivity benefit, and then it will show up in terms of how these companies are talking about headcount. I mean, Microsoft did that voluntary, you know, kind of headcount reduction that they, the offer that they gave to their employees. That's huge in the context of how they are thinking about the future.

18:57And I'm sure, you know, a number of IT services companies are probably thinking along the same lines as well. All right. So I want to move it forward to what we're going to be talking about in less than 24 hours time and all of those earnings that we're going to get after the closing bell. And for so many of them, you know, Meta, Microsoft, Amazon, Alphabet, obviously we're going to be looking for confirmation of this AI spend and build and what they have to say. Sarah, let me start with you. The overview, the big tech team will be all over it. I mean, it's important what we get from them. I mean, this is what we're going to be looking for, again, when they report.

19:33There's already so much enthusiasm for spending in AI. These companies that are reporting tomorrow have planned$650 billion in AI infrastructure, AI spending for this year. Just a completely mind-boggling, unprecedented number. And the investors that are listening on their earnings calls tomorrow are going to be wondering, what's your conviction on that money? Are you even able to deploy it at the rate that you want to deploy it? And are you seeing efficiency gains? Are you seeing revenue that is directly related to progress in AI? At Meta, for instance, you see it already in their advertising business.

20:16It has been dramatically accelerated by improvements they've made to their ad targeting algorithm to the way that they show users content with AI. So that's a company where you can see the benefits in the business already from AI, and they're just doubling down. At a company like Google, where they're thinking about how does search approach the era of AI? How fast can we tweak it while also keeping in mind that it is our cash cow? It's what's funding our growth. Those are harder questions, right? Those are more difficult. But Google has really shown leadership in a lot of what it's done with Gemini, the way it's integrated it in and built it for enterprise customers.

20:59So we want to see, investors want to see whether their cloud business is keeping up with that progress and whether they're seeing more demand. The cloud business really across the companies, across Amazon and Microsoft and Google is going to tell us so much about AI demand. Because if you are a company that's going all in on transforming yourself with AI, you're going to need one of those cloud providers to be the provider of the compute to run those models. And so it's a really significant indicator for us of how much the enthusiasm is progressing. And I think investors are probably going to want to see themselves be blown away or else we might get some negative reactions.

21:44Even if the numbers look good, if they're not great, we may see some disappointment even on good numbers. So, Rachel, I want to bring you in here on what Sarah is saying and the idea that what investors are looking for and, you know, they want to be blown away. Look, they want to see margin improvement. They want to see efficiency. but meta platforms being better at targeting ads through AI technology isn't really like, you know, creating new drugs to help cure rare diseases. Like not yet, but I mean, is this, this is what, this is what we're getting right now, Rachel. Yeah. I mean, I think that's, uh, like a decent benchmark for the reality of the situation is that there are some things that you can do with this technology right now.

22:35There are a lot of things you can't. And, you know, and Meta is really good at doing these sorts of things. I mean, Meta has spent years working on targeting advertising, has been using AI to target ads for quite some time. And it's the kind of company that I would hope would be good at it, right? They've spent all this money and time and energy on building that up. I mean, we're going to I think we will see some applications start to emerge, especially over this year. I mean, it seems to me over the past couple of years that some of the larger AI companies have sort of picked a couple things that they're targeting.

23:08You can see that with their messaging, like coding, for instance. You know, people started to realize, hey, we can do this quite well. And then you see more messaging about it and you see more products related to it. We'll probably be seeing that more with a couple other applications this year, such as some scientific applications, perhaps. and then more applications will start to come out. Some of them might be accidental things that people just realize, hey, wait, we've been using this in the office for this and it's great and others won't. But I think we're not going to see, we're going to see a lot of things that aren't the most exciting and we're just going to have to be okay with that, I think.

23:46Patience, patience. Hey, Mandib, final thought for you. You know, Meta, Alphabet, Amazon, Microsoft, How important is what we get from them tomorrow for showing whether or not, you know, this AI narrative that we've been talking about for, what is it now, three years, like, makes sense? What are you watching out for? Sure. So all of these companies have guided for over$100 billion in CapEx for 2026. And so when you roughly equate two gigawatt capacity, it is around two gigawatt capacity based on our calculation. So you want to see what is the type of revenue per gigawatt that they can show as ROI or monetization around the AI data center capacity that each one is investing in.

24:32And at what margins are they able to do that? And the other aspect I would call out is the impact of higher memory prices, because clearly that has been a big trend over the past few months. And so you want to see how that trickles through when it comes to this AI data center build out. Thank you so much, you guys. Well set up for what happens tomorrow after the closing bell. Or Mandeep Singh, Sarah Fryer, and Rachel Metz, of course, all of our Bloomberg team here at New York headquarters reporting this out. Stay with us. More from Bloomberg Businessweek Daily coming up after this. If your finance team spends more time finding data than using it, if there's one entity here and one here and one here and one here, if scaling your business feels like starting over, you need the Intuit ERP.

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27:17All investing involves risk of loss. See complete disclosures at public.com slash disclosures. You're listening to the Bloomberg Business Week Daily Podcast. Catch us live weekday afternoons from 2 to 5 p.m. Eastern. Listen on Apple CarPlay and Android Auto with the Bloomberg Business app or watch us live on YouTube. In the meantime, you know two of our big themes. We've talked about the war. We've talked about also AI, artificial intelligence. Questions continue around the spend, the build out, what it all means. We'll get a big read on it when five of the Mag7 report their results, most of them tomorrow after the closing bout.

27:57This should not come as a surprise to anybody, but this is also on the minds of business leaders, according to a new survey on growth coming from EY Parthenon. Here to tell us more about it is Mitch Berlin, EY America's vice chair at EY Parthenon, joining us from Barcelona. Mitch, we're going to get to the survey's finding, because it certainly overlaps with what Carol and I were just talking about. But what are you, you know, you talk to leaders all over the world. You're in Barcelona right now. What are you hearing from them just about the challenges in today's environment? It's certainly a more challenging environment than it was a year ago.

28:30And I would say the majority of the CEOs and executives that we're speaking to are now revisiting their strategies that they had put in place a year back. And a lot of these strategies were really focused on growth compared to the prior years where they were more focused on efficiencies and operational effectiveness. And what they're looking at, both for organic growth and inorganic growth, is really understanding the current environment and how it impacts those plans that they put out a year ago. So they're looking at inflation, interest rates, the impact of tariffs, supply chain challenges coming from the crisis in the Middle East, and really saying, you know, if we were going to grow organically in a certain geography, does that still make sense today based on what's going on?

29:13If we were going to invest in certain products, does that still make sense given the supply chain challenges? They could be petroleum-based products that can just be impacted by the overall flow of goods. So they're evaluating that and for inorganic growth more m a they're really looking at those things but also the cost of capital the cost of capital a year ago we expected we have gone down more than it has now we'll be lucky if we get beyond a quarter of a point turn this year we were initially thinking one to one and a quarter turns so for a significant deal that you're leveraging that can impact the roi that you're calculating on that and those deals may not make sense anymore in today's market so people may hold off a little bit on some of the M &A decisions they're making.

29:55So that's a full basket, if you will, Mitch, no doubt about it, a lot. So do they feel comfortable enough? I mean, in terms of M &A or pulling the trigger on spends, we're going to get a great read certainly on the AI spend this week, but I feel like the hyperscalers, the MAG-7, are in a category all to themselves. So I'm just curious, are they feeling comfortable pursuing strategies, these growth strategies or otherwise, or they still kind of are perhaps kind of holding off? They still aren't comfortable pursuing deals. We know from history that the companies that invested in turbulent times came out of those times better than their pairs that didn't invest.

30:36And this is no exception. If you look at the first quarter of 2026, it's the best quarter from an M &A perspective, and it's been since 2023. The deal volumes, the values rather of deals are quite significant. They're up 74 % year over year. So we're still seeing deals happen. And these are much bigger deals than we've seen in the past. So these are mega deals that are$5 billion plus deals. So deals still are happening. Why is that? Is it the regulatory environment? Is it, I mean, the path for rates? Like, what is it? It's a little bit of both. Part of it is that the regulatory environment is more friendly towards deals, although we did see the first deal stopped in the Trump administration.

31:20So no deals have been stopped until about last week, where I think a pharmaceutical deal was actually halted and terminated. Others have figured out other ways to get through by divesting certain products or geographies and such have been able to get their deals through. But we have seen the first kill deal. But that's the first in 18 months, which is very different than the prior administration. But companies also know that they need to transact to transform, and organic transformation takes longer than inorganic transformation. So if you're a life sciences company and your patent cliffs are coming towards an end, you invest in R &D to build your R &D pipeline.

32:00If you need to move into new geographies, the easiest way to do that is to acquire a like business in the geography that you want to move into. So transformation still needs to happen. And M &A is the fastest way to that. And that's why they're still moving forward these deals. AI, also a great way for transformation. Is it worth the spend, the ROI? Or are they still trying to figure that one out, Mitch? It's still early days on that. But I think we'll find when people figure out exactly what to do around AI, the juice will be worth the squeeze. We're looking at, right now, a lot of AI is focused on efficiencies.

32:33So it's really automating point solutions where the value really will come is when you can automate an entire value stream. So an agentic AI solution that really replaces an entire humanly led value stream with automation. And when you change the processes around that and that level of significance, you're going to see the benefits from that. We're also looking at AI now from a growth perspective, which is relatively new, really using AI to predict, you know, what markets will my products be popular and what products should I invest in? Can I do can I serve more customers using automation and how much can I use AI to actually grow my top line versus just taking costs out of my bottom line?

33:19Yeah, Mitch, I want to go back to what you said about the replacing entire value chains just in about 45 seconds. that all sounds pretty good for everybody except who's being replaced. So maybe good for shareholders, maybe good for executives. But what about those people who get replaced? You see a lot of headlines around layoffs and such. And, you know, there'll be new jobs created through AI. There'll be jobs that will be eliminated through AI. And I look at, you know, when I look at what we do for a living, AI will do some of the work, but then that allows us to add more value around insights and such that AI can't do.

33:56And so jobs will be taken away, but new jobs will be created. I think the key for folks is that you have to be open to re-skilling yourself and really understanding what is adjacent to that solution and how can you add value around those adjacencies. All right, really appreciate it. Fun to catch up with you. Mitch Berlin, EY, America's Vice Chair at EY Parthenon, joining us from Barcelona. This is the Bloomberg Business Week Daily Podcast, available on Apple, Spotify, and anywhere else you get your podcasts. Listen live weekday afternoons from 2 to 5 p.m. Eastern on Bloomberg.com, the iHeartRadio app, TuneIn, and the Bloomberg Business app.

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From the publisher

The people, companies and trends shaping the global economy. Watch Carol and Tim LIVE every day on YouTube: http://bit.ly/3vTiACF.

A constellation of artificial-intelligence stocks dropped after OpenAI reportedly failed to meet its sales and user targets, rekindling doubts that the hundreds of billions of dollars that big companies are plowing into the technology will deliver sufficient profits anytime soon.

The report dragged down the stocks of companies that have cut investment and business deals with OpenAI, which helped unleash the stock-market’s AI boom after the release of ChatGPT more than three years ago.

The reported miss by OpenAI revived worries that have shadowed the stock market periodically for months as technology giants like Microsoft Corp., Meta Platforms Inc., Amazon.com Inc. and Alphabet Inc. invest heavily in AI and stocks have rallied on the back of it.
Today's show features:

  • Mandeep Singh, Bloomberg Intelligence Global Head of Technology Research
  • Sarah Frier, Bloomberg News Big Tech Team Leader
  • Rachel Metz, Bloomberg News AI Reporter
  • Mitch Berlin, EY Americas Vice Chair, EY-Parthenon on state of the C-suite amid geopolitical uncertainty and questions about AI

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