In short
Business History Podcast Episode Notes
Episode Title
The War on The A&P: When America Decided Cheap Groceries Were "Evil"
Hosts: Jacob Goldstein and Robert Smith
Overview This episode explores the history of the Great Atlantic and Pacific Tea Company (A&P), a grocery chain that revolutionized the food retail market in the early 20th century by providing low-priced groceries through a chain model. Despite its success, the A&P faced significant backlash from politicians, local businesses, and media, leading to a fascinating discussion on competition, monopolies, and consumer choice in America.
Key Points
- The Rise of A&P
- Founding: The A&P was established by George and John Hartford, who utilized a store brand model to sell food at lower prices.
- Innovations:
- The introduction of baking powder as a branded product marked the beginning of the A&P’s strategy to differentiate itself in a commodity market.
- A&P's model of selling groceries without the inefficiencies of traditional mom-and-pop stores allowed them to maintain slim profit margins while achieving high sales volume.
- Market Disruption
- Impact of A&P:
- In the early 1900s, A&P grew rapidly, establishing thousands of stores and becoming the largest retailer in the world by 1920.
- Their success disrupted local businesses and traditional grocery models, which relied on high-touch services and local charm.
- Backlash Against A&P
- Political and Social Resistance:
- As A&P gained market power, politicians and local store owners began to see it as a threat. A congressman referred to A&P as "THE EVIL."
- The anti-chain store sentiment grew, especially during the Great Depression when small businesses struggled.
- Legal Challenges
- Criminal Charges:
- In 1942, A&P faced criminal charges for allegedly restraining interstate commerce by selling food too cheaply.
- The government argued that A&P's pricing strategies harmed competition rather than helped consumers.
- Legacy and Cultural Impact
- Cultural Sentiment: The episode candidly discusses how Americans have an emotional connection to small businesses, viewing them as community pillars.
- Antitrust Movements: The narrative reflects a historical pattern where large businesses face scrutiny and regulation due to the fear of monopolistic practices.
- A&P's Decline
- Despite their initial success, A&P eventually failed to adapt to changing markets and consumer preferences, leading to a slow decline that culminated in the closure of the last A&P store in 2015.
Key Concepts
- Fair vs. Unfair Competition: The episode emphasizes the ongoing debate about fairness in competition and how the government should protect small businesses.
- Consumer Behavior: The narrative shows how consumer preferences can shift, often favoring price over the charm of local businesses.
- Economies of Scale: A&P's strategy to reduce costs by leveraging scale is contrasted with the vulnerabilities that come with being a large corporation.
- Antitrust Laws: The episode discusses the evolution of antitrust sentiments and how the government has historically responded to large corporations.
Conclusion The rise and fall of A&P serve as a poignant lesson in business history, illustrating the complexities of competition, consumer choice, and regulatory responses. It highlights the enduring struggle between small and big businesses and raises questions about the future of retail in an evolving economy dominated by large players like Amazon and Walmart.
Final Thoughts The episode encapsulates the notion that while efficiency and low prices can benefit consumers, they may also lead to significant challenges for small businesses and the broader community. The sentiments surrounding A&P in its heyday resonate in today's discussions about the impacts of corporate giants.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOThe Rise of A&P Grocery Stores
2:17 to 3:00
Explore how A&P transformed the grocery industry in the early 20th century.
“And this is Business History, a show about the history of business.”
The Hartford Brothers' Dynamics
3:00 to 3:52
Learn about the contrasting personalities and business styles of George and John Hartford.
“And crucially, when should the government step in to protect small business from big business?”
Innovations in Brand Marketing
3:52 to 4:54
Understand how A&P pioneered branding in the grocery sector with their baking powder.
“George was quiet and reserved and wore a black suit every day.”
The Importance of Food Regulation
4:54 to 8:00
Delve into the historical context of food regulation and its impact on consumer safety.
“It's by Mark Levinson, and it's a great book.”
Building Trust Through Branding
8:00 to 10:46
Discover how A&P built consumer trust with their in-house branded products.
“And so this is an opportunity for a place where a brand can be really useful, right?”
The Panic of 1907 and A&P's Survival
10:46 to 12:42
Examine how A&P navigated the financial crisis of 1907 to maintain business operations.
“Even if they're just contracting with manufacturers and making sure that it's legit, then they're paying the generic price to those manufacturers and capturing the markup of the brand value.”
Grocery Store Operations in the Early 1900s
12:42 to 14:02
Learn about the operational challenges and inefficiencies of early grocery stores.
“Yes, you need to get there first the moment you hear the rumor, and hence the panic.”
The Transformation of Grocery Stores
14:02 to 18:36
Learn how the grocery industry evolved from high-touch to low-cost models.
“Not that there was probably a problem with stove polish, but at this point, the A &P brand means something, and it means it across all sorts of products.”
The Rise of A&P and Its Business Strategy
20:18 to 25:56
Understand A&P's strategies for rapid expansion and low pricing.
“If you could control the behavior of anybody around you, what kind of life would you have?”
The Small Business vs. Big Business Narrative
25:56 to 28:00
Explore the conflict between local grocers and large chains like A&P.
“The grocery store business, again, then as now, is fragmented.”
Show all 16 chapters
The Rise of Old Man Henderson
28:00 to 35:19
Learn about William Kennan Henderson's rise as a radio personality and his anti-chain store crusade.
“And then the A &P, which is run by some faceless millionaire who lives in the Plaza Hotel in New York City.”
The Anti-Chain Store Movement
35:19 to 41:40
Explore the broader anti-chain store sentiment during the Great Depression and its implications.
“But a few people are paying big costs for this.”
The A&P's Legal Battles and Antitrust Laws
44:29 to 47:06
Explore the legal challenges faced by A&P and the evolution of antitrust laws.
“It's not like they have to go to jail, though.”
The Shift in Antitrust Sentiment
47:07 to 49:24
Understand the changing perspectives on antitrust in the age of big tech.
“He'll later become kind of famous, famous for being nominated to the Supreme Court and then rejected for being too whatever ideological, let's say.”
The Decline of A&P: Lessons from Business History
49:25 to 52:35
Learn about the factors that led to the decline of A&P and its relevance today.
“The interesting thing about this to me is this all centers on the fear of what's going to happen when the business becomes too big.”
Kirkland's Legacy: The Impact of Store Brands
52:36 to 54:01
Examine the legacy of A&P through the lens of modern store brands like Kirkland.
“But decade after decade, they shrunk until finally in 2015, the last A &P closed.”
Transcript
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0:37And as the number one podcaster, iHeart's twice as large as the next two combined. Learn how podcasting can help your business. Call 844-844-IHEART. Peace to the planet. Charlamagne Tha God here. And listen, we are back. The Black Effect Podcast Festival is back in Atlanta on April 25th at Pullman Yard. Yeah. And the full lineup is nuts. We got the Grits and Eggs podcast, Deontay Kyle and Big Ice Cup Cat. We got Club 520 with Jeff Teague and the gang. Yeah, yeah. Don't call me white, girl. Mona will be there. Keep it positive, sweetie, with Crystal Renee. We got Reality with the King with Carlos King.
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1:40Pushkin. Too quick? No, it was perfect. Pushkin. Stop. You got it.
2:00Robert Smith, I'm going to tell you the key moment in today's show. The federal government charges the people running the biggest grocery store chain in America with criminal conspiracy. Their alleged crime? Selling food to cheap. I'm Jacob Goldstein. And I'm Robert Smith. And this is Business History, a show about the history of business. Today's show is about the A &P, biggest grocery store in America in the first part of the 20th century. My grandmother shopped at the A &P on Flatbush Avenue. I saw them in the 70s and 80s. And, you know, the A &P really helped invent the modern grocery store.
2:35They figured out how to sell food at low prices. You see their moves today in Walmart, in Costco, on Amazon. But in the eyes of some people, the A &P became a monster. One congressman wrote a law, a bill, that actually called them THE EVIL, all caps. Can't believe that got through the lawyers. And underneath all this, there was this big, interesting question or set of questions, you know, like, what is fair competition? What is unfair competition? And crucially, when should the government step in to protect small business from big business? And this is a fight, as we'll talk about, that is entirely alive to this day.
3:13In 1880, George Hartford went to work as a cashier at the Great Atlantic and Pacific Tea Company in Newark, New Jersey. selling Darjeeling and English breakfast? I imagine any tea you want, but I don't know. George Hartford was 14 years old at the time. He had quit school. But I do not want you to get the idea that this is some rags-to-riches story because Hartford's dad ran the company. So it's actually a riches to vastly more riches story. George Hartford's younger brother, John, would go into the business a few years later, and they grew up and run the company, the A &P, as it became known.
3:51And they were this, like, perfect odd couple. George was quiet and reserved and wore a black suit every day. Lived in the same house in New Jersey for 50 years. Very cautious at work. Basically ran the company's finances. John was much more social. Wore tailored suits, bow ties. I love how bow tie is like a symbol of a certain type. Back then everyone wore them, but yes, he's the bow tie guy. When was the last time you could wear a bow tie and it wasn't like, oh, you're the bow tie guy? 1910? Yeah. I don't know. I don't know. John had a suite at the Plaza Hotel and a mansion in Westchester with a nine-hole golf course.
4:30He was married three times, twice to the same woman. And he was much more kind of creative with the business, trying to find new ways for it to grow. I love that he's this flamboyant tea guy. Yeah. Yeah. Very, very kind of the tea wild man. Yeah. And I should say these details about the brothers and a lot of the details in the show today come from this book, The Great A &P and the Struggle for Small Business in America. It's by Mark Levinson, and it's a great book. And he wrote one of our favorite books called The Box about the shipping container. Also an amazing story that we should definitely do on the show.
5:03So John and George Hartford, they get into the family business in the, you know, late 1800s. And at that time, this company has about 150 stores on the East Coast and in the Midwest. And they're doing well, but they're fundamentally in this commodity business, right? They're selling coffee, tea, and sugar, essentially. And that's a problem in any business, because if you have a commodity, it means that every store is stocking the same thing. If you're selling flour and the guy next to you is selling flour, the only way you can compete is on price. You lower your price, they lower their price. Next thing you know, you're both selling it for cost.
5:40Yes. A consumer's dream. in many ways, but bad for business. And so there is this classic problem they're trying to solve, which is how do you differentiate yourself so that you can charge more and make a profit? And they're one of the first people to come up with an answer to this problem. Yes, yes, a particular kind of answer, and that is build a brand. And they find this brand in particular around the hot new kitchen product of the late 1800s, New technology, baking powder. Now, I should say, if you want your baked products to rise, your cakes, right, and your cookies, you used to use baking soda and used to add an acid to it.
6:24It was a chemical reaction that created bubbles. Very good. Remember this from elementary school. Wow. I know. Baking powder incorporated the acid inside so that you could just add water and heat, and it would slowly allow your baked products to rise. You really know this. Did you look this up or did you know it already? I love baking. Baking chemistry. What's your go-to? My go-to thing to bake? Yeah. Oh, sitting and watching the Great British Bake Off. That's the thing. So baking powder is this hot new thing in the 1800s. But food in general was entirely unregulated at this point in history, right?
7:02The FDA hadn't come along yet. Maybe someday we'll do a story about, you know, meatpacking in the jungle and the rise of the FDA. But there's no laws regulating what goes into food. And in many foods, including baking powder, it was wildly common to adulterate them. Right. Milk often had formaldehyde in it, like poisonous, poisonous. Coffee would often have lead and like ground bones. Oh, yeah. Crazy. Right. And and it was very common for baking powder to just be like bulked out with starch. Right. It's like it's like back in the 90s. when you'd go to Washington Square Park to buy weed and it would be oregano.
7:41And you didn't know because you're just some dumb kid from California. There was no brand at that point. There was no brand at that point. And, you know, if you zoom out historically, right, late 1800s, you have urbanization. You have people moving away from the farm, from the food they've grown themselves, and all of this adulteration, even poison in the food. And so this is an opportunity for a place where a brand can be really useful, right? If your brand is not just marketing, is not fake, but is in fact reliably what it says it is in a universe where everybody else's is not, that is real value.
8:19And so this is why in the last third of the 1800s, you get the rise of a lot of modern food brands. You get Heinz ketchup, you get Pillsbury flour, you get Coca-Cola, Post cereal. You know, it's helping people who have moved to the cities know that what they're getting is real. And the start of advertising. So when you think about it, you're like, oh, I want that Heinz ketchup. Right, right. People are starting to read newspapers. There's cheap newspapers where you can advertise it. And so George Hartford sees this happening and he decides to get in on it. And in 1885, the Great Atlantic and Pacific Tea Company starts selling baking powder that is not just white powder scooped out of a big wooden barrel.
9:03There could be anything in there. Yeah. It comes out of a tin, and the tin has this red label, and in big letters it says A &P. And on the top of the tin, I looked this up, it looks like an American penny, and it says perfectly pure. Uh-huh. Yeah. And I think it actually was. They had this little card that I guess would sit next to it on the shelf or something, and it was an endorsement of Professor R. Ogden-Doremus. Is that a real person? Shout out 19th century names of Bellevue Hospital Medical College. Quote, I find on chemical analysis that your baking powder is composed of pure material. Sure.
9:44Whatever that means. But great advertising. This was like it told people that you can trust this brand. And in fact, if it made your cakes great, you would go back and buy it again. Yes. Even if it cost a little more, crucially, right? You're paying for that reliability. Now, you know, I've been talking about the rise of brands in general. But I want to point out here that it's not just a brand, right? If you're a grocery store and you're buying Pillsbury flour or Heinz ketchup, you are paying that premium in the wholesale price to Pillsbury or to Heinz, right? What George is doing here is something different, right?
10:19They run retail stores, the A &P, and the brand is their own. This is A &P brand baking powder. So what that means is they can charge more for it and they get to capture the premium, the extra price. Because they're running the factories, they're running the packaging, they're running the transportation. All those areas where you lose a little bit of margin, they're keeping for themselves. Brilliant. Or even if they're not, right? Even if they're just contracting with manufacturers and making sure that it's legit, then they're paying the generic price to those manufacturers and capturing the markup of the brand value.
10:57And I make that distinction because today, basically every big retailer has learned this lesson, right? Costco, Kirkland, Whole Foods, 365. Key Foods, our local New York grocery store, has Urban Meadow. What is an Urban Meadow? Is that like Central Park? It sounds disgusting to me. It's like, why not just call it like Rat's Garden from Key Foods? I do buy it. I do buy it for the record. Because it's slightly cheaper. And if you're buying a can of beans, like, it's a can of beans. It's going to be fine. You don't need a Goya. I do not. I like the Goya. I do like the Goya. Goya is a good product, yeah.
11:32See? Like, we're doing it. Yeah, we're doing it. So George Hartford has, I think, invented the store brand. And I should say, A &P had sold branded coffee before this. But the baking powder is a real differentiation. And it's doing a second thing, right? It's allowing them to move beyond just a coffee and tea shop into kind of the broader grocery business. So they start growing. They're adding stores. And in 1907, they decide they're going to build this big new headquarters. It's going to have a power plant, a bakery, a big coffee roasting plant. To your point, they are doing this vertical integration, right, to capture more of the value, right, the value chain.
12:11So it's 1907. They're spending all this money. What happens in the history of business in 1907? Robert Smith. Everything comes to a halt with the panic of 1907. There was a run on the banks. literally people thought that the banks were going under. And so in 1907, crowds of people flocked their bank to try to get their money back. This was a huge crisis in American economics. Yes, and a time when there was no deposit insurance. So truly, if your money was in the bank and it went out of business, you might not get your money back. Yes, you need to get there first the moment you hear the rumor, and hence the panic.
12:46So John Hartford, one of the Hartford brothers, he's in his mid-30s by this point in 1907, and he is the one who goes to the bank to get the company's money out. Because he's living at the plaza. He goes downtown, yeah. And he waits at the bank overnight so that he can go in when it opens. But he's in the middle of the line. Lots of people have gotten there even before him. And so he's worried that the bank's going to run out of money before he gets to the front of the line. So he goes up to the guy in front of the line and says to him, how much money you got in the bank? and the guy says,$447.
13:25And John says, I'll tell you what, I'll give you$450 and you give me your spot in line. And the guy takes the deal. I don't know what everybody else in line thought, but apparently - He kind of started a bidding war, but John was smart. Yeah, he was smart and he had, you know, chutzpah, moxie, all the Yiddish things. And so it worked. He gets the company's money out of the bank, saves the company. And, you know, this is how they survived the Panic of 1907. Which a lot of companies did not. So John and George, they're running the company. They're leaning into this store brand selling A &P lima beans and A &P stove polish.
14:02Not that there was probably a problem with stove polish, but at this point, the A &P brand means something, and it means it across all sorts of products. Yeah, and maybe it just has that halo, right? Maybe it's just getting that brand halo. But the stores themselves have not changed that much, right? And let's talk for a sec about what grocery stores are like at this point, because it's nothing like what you think of today when you think of a grocery store. The early grocery stores were a high-touch business, as we would say. You would walk in, you would say hello to the person behind the counter, and you would go down your list, and they would one by one, you'd say, oh, I need three cups of flour.
14:37And they would toddle over, measure them out, give them to you, pull things off the shelves, right? Like, this is just the way it worked. There was a guy and he got all the stuff for you or a lady or a kid and they would give you credit till payday and the kid would ride his bike and deliver the stuff to your house. And there is a certain charm to it. But that charm is wildly inefficient, wildly costly. Right. And this is part of the reason groceries were so expensive. Right. You have to pay for the guy getting the stuff. You have to pay for all the people who don't pay off their credit at the end of the week, right?
15:18That has to be baked into the price. You have to pay for the delivery guy to ride it to your house. Also, of course, farming was super inefficient and there were all these middlemen in the system. Sure. Tiny farms, expensive. Yeah. So the typical family at the time spent something like 40 percent of their budget, of all of their money on food, compared with like 10 percent today. Just extraordinary. Dwell on that for a moment because people complain about the price of eggs and sure, it went up, it's come down or now it's beef, I guess. It is easy to complain about that. But think about 40 percent of your paycheck going toward the grocery store bill.
15:53Like it was, along with clothing, it took up the majority of your budget. Yeah. 40 percent was just for the typical family. And for a lot of people, it was more than that. And for a lot of people, there just wasn't enough to eat. One striking fact that reveals this in a kind of brutal way is that around this time, rich people were something like an inch taller on average than everybody else because rich people were not malnourished as children and many others were. People were stunted because food was so expensive. So this is the state of play around the turn of the 20th century. And George and John Hartford are thinking about how to make groceries cheaper, how to make food cheaper.
16:40And almost in secret, they open this little test store in Jersey City, New Jersey, right across the river from Manhattan. And it's really little. It's like 20 feet by 30 feet, which is the size of, you know, a bodega, a gas station convenience store, something like that. And there's fewer items than in a typical A &P store. They don't do any advertising. They don't sell on credit. They don't do delivery. They don't even have a phone, so people can't call and ask for delivery. There's limited hours. And so all that charm you were talking about is gone. But you know what that means? Their costs are much lower.
17:22It's much cheaper to run this store, which means they can lower the prices of their goods and still be profitable. Yeah, but who would go to Jersey City and out of your way to shop at a store that is bare bones just for lower prices? Everybody. Everybody loved it. Everybody loves cheap groceries then as now. And the interesting thing that they hit upon is, and we see this today, like Lidl, right, or Aldi, people love to walk in and see cardboard boxes and no advertising. It feels bare bones. It feels like you're working for your discount. Yeah, like the cheapness is a selling point. You think it's bad that it looks cheap, but it's actually good.
18:04They intentionally distress the place. I don't know if they went that far at the A &P, but this cheap limited service model did work, right? And it does look more like what turns into the modern grocery store. Not in every way, but it's cheaper stuff, less service. So they go all in, building hundreds of stores on this cheap store model around the Northeast. And by 1920, there are more than 4 ,000 A &P stores. And the company is the biggest retailer in the world. Happy ending to the story. Right. You know what happens if you're the biggest retailer in the world at any point in history, as far as I can tell?
18:41There's a lot of small businesses that hate you and want to bring you down. That is still to come on the show.
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21:33All right, we're back. Maybe there was an ad just now, or maybe there wasn't. It's the early 1920s, and the A &P is opening seven new stores every day. They're stacking days. Stunning, stunning. They're vertically integrating. They're building bakeries around the country, leasing salmon canneries in Alaska, selling so many store brands that they buy a can factory to put all the stuff in the cans that say A &P on them. We're definitely going to talk about cans. And they're also doing this faster than anyone's ever done it before, Because the key to the grocery store business is turnover, getting the stuff in, selling it out, bringing it back in.
22:11Yes. Well, that helps them reduce cost, right? It takes like four months for most stores to get from, you know, whatever, farm to customer. They're doing it in like five weeks. So they're driving costs down and down. But with all this growth, they are actually kind of overdoing it. What they find is that investing all this money in, you know, bakeries and canneries and new stores isn't increasing their margins very much, right? They're getting less efficient. They're slowing down a little. The stuff is sitting in warehouses longer. And so the Hartford brothers decide to make an important change, really a change in the way they think about the business.
22:48What they want to do is not maximize the number of stores they have, but the number of stuff they can sell from the stores that already exist. So if you want to sell more stuff, if you want to increase demand, if you will, what do you do? I've got this. I've got this. the professor knows this, you lower prices. Guaranteed low prices. Demand curve slopes down. They're a grocery store, and grocery store profit margins are famously low, because even if you put A &P on your baking powder, you're still selling baking powder like everybody else. They have to figure out how to cut costs, right? They're not going to raise prices.
23:24And already the stores are pretty bare bones. They can save a little bit on their bakeries and shipping and all of that, or turn over the merchandise faster. They need to look elsewhere to cut those costs. Yeah, so they go to their suppliers, right? They go to, say, the National Biscuit Company. Nabisco. A.K.A. Nabisco, love that. And say, yeah, we love your Oreos, but we'll only buy them if you give us a bulk discount. Oh, and also, you know, we advertise the Oreos in our circulars in the newspaper every week or whatever. And we'd like you to kick in for that because we're advertising Oreos. And if you don't like it, then we'll just go to the Hydrox people because they would love to sell us their sandwich cream cookies.
24:07The kosher Oreo. What's not to love? And this works, right? This tough line works. They have scale. They have leverage. And they are driving their costs down. They decide that they are also going to make sure that their profit margins stay low, which is weird, right? Lots of businesses, they're like key goals year to year. It's like, can we drive our margins higher? Not the A &P. They're just like cheap, cheap, cheap, even for ourselves, right? Their profit had been around 3 % of sales. So for every dollar of stuff they sell, they get 3 % profit, you know, at the end of the day. Now John and George decide, we're going to bring that down.
Read the full transcript
24:49We're going to make sure our profit is never more than 2.5 % of sales. Which is so, so small. But their idea is if you can sell three times as much by lowering your profit margin, you come out ahead in the end. And we see this today, especially all this dealing with the manufacturers and the low profit margin. We see this today in something like Walmart, which if you look at their net profit, makes 2%, 3 %-ish every quarter. But they have so much volume, they're making billions and billions of dollars. Yeah. Lower margin on higher revenue means more money if the revenue is higher enough. Yeah.
25:27And Walmart, I mean, you mentioned Walmart having a very low margin. They are also famous, famous, famous for pushing suppliers so hard to lower prices. Right. So the formula is a winner. It's a winner for Costco and for Walmart. And it was a huge winner for the A &P. They cut their prices between 1925 and 29 by about 10 percent. And that 10 percent discounted prices led sales to more than double. So the A &P is huge, right? They're the first retailer to hit a billion dollars in annual revenue. But they're not dominant. The grocery store business, again, then as now, is fragmented. Even in parts of the Northeast where they're big, their market share is like 20 percent, right?
26:08So they're not a monopolist. They don't have monopoly, though they do clearly have bargaining power with the wholesalers, right? But this growth, the fact that they're a billion-dollar company, the fact that they're a chain store competing with these charming mom-and-pop stores, this is creating an army of enemies. A big chunk of America is starting to turn on the A &P here. And some of the enemies are, like, just obviously self-interested, right? Like all the brokers and middlemen, all the people behind the, you know, the wholesalers and the mom and pop stores, they are obvious enemies of the A &P because the A &P is going right at them.
26:46But, of course, the more charming and in kind of a narrative way important enemy of the A &P is the mom and pop stores, right? And they are, in fact, compelling. You know, they're the places most people bought their groceries, and they are one kind of business that you can start by yourself. If you're poor, if you're an immigrant, if you're just an ordinary person, you want to make a go of it. So think about this, right? You're an immigrant. You've started a little grocery store. Maybe you live behind the store, right? Your kids maybe work stocking in the store, do their homework, you know, behind the counter.
27:23and every day you got to walk by the big A &P that are charging prices that you cannot, you literally cannot do it because you have no negotiating power. And I mean, that is something like you can picture and you can feel for that person. You can't just say, well, shut it all down. It's all going to be A &P in the future. There is something fundamentally compelling about small business, right? I actually have a theory of it, which is everybody loves small business because Democrats love the small, the underdogs. And Republicans love the business. It's business. Something for everybody, right? So in America, in the 1920s, the small business versus big business story divide is playing out really clearly with your, you know, friendly grocer across the street.
28:07And then the A &P, which is run by some faceless millionaire who lives in the Plaza Hotel in New York City. So there is this anti-chain store vibe swirling around. And this one, I'm going to call him an opportunist because he's such an opportunist, comes along and grabs this anti-chain store sentiment and just rides it. He's a very up-your-alley kind of guy, Robert. When I found this guy, I was like, oh, my God, Robert's going to love this guy. His name is William Kennan Henderson, lived outside of Shreveport, Louisiana. Grows up in a rich family. I think they have some kind of iron business. And he buys a local radio station and decides he likes being on the radio.
28:51I love it when the owner of the radio station is like, I'm going to take the show. Thanks. It is fun to be on the radio. His initials, William, Ken, and Henderson are WKH. So he names the station KWKH. Narcissist. Loves to be on the radio. Names the station after himself. Cranks it up to 10 ,000 watts. Which is huge. I mean, if you're an AM station at 10 ,000 watts, you could hear it probably at night over half the United States of America. Can you even do that today? Does that even still happen? Unclear. Let me check my AM radio. You do have an AM radio. I do have an AM radio. It's true. When was the last time you listened to AM radio?
29:28This morning. What did you listen to? I listened to Bloomberg surveillance in my shower, yes. So he cranks the station up to 10 ,000 watts and becomes like kind of low-key famous as Old Man Henderson, a.k.a. Dog-On Henderson, a.k.a. Hello World Henderson. Because he would always begin his show by saying, hello world. Here, let's hear something. Hello world. It's 8 o 'clock. This is Old Man Henderson talking to you. That gives you the feel for Old Man Henderson, yeah. But Old Man Henderson is like this proto-shock jock. He has this amazing thing going where listeners will write in to complain about the show, and then he insults them.
30:06It's this great bit that everybody seems to be in on. He would get ahead of steam. Like, he sounded a little slow there, but the anger would build, and he would, like, go at them. Yeah, yeah. So here, we have a letter and a response here. Read the letter from the listener that he read on the air. I'm a frequent listener in on radio station KWKH of Shreveport, Louisiana. and believe that the disgusting language and profane remarks by W.K. Henderson over the air from said station are sufficient reason for the Federal Radio Commission to invoke its own rules and regulations and revoke the license of such station.
30:40The moralists did not like old man Henderson. So, read the response. Why in hell don't you turn the little knobs of your radio set? Every radio set has little knobs on it. You made an ass out of yourself by sending me this telegram. That's a scary old Ben Henderson. I like that. Doggone it. I'm intimidated. So like every radio person who has to talk all day, William Cannon Henderson has a lot of airtime to fill. And one day in 1929, he has a friend of his come on the show. His friend runs a local bank there in Shreveport. And the banker is against these new chain stores like A &P. But anyway, guess why the banker didn't like chain stores?
31:26Because if you're a local banker, you are not lending money to A &P in New Jersey. You're lending money to tiny mom-and-pop businesses to start their own grocery stores. You make a living on the inefficiencies of little small businesses. Yes. And if the A &P puts them out of business, they can't pay back the money you loaned them. So the banker comes on the show and does this anti-chain store rant. And then after that, all this mail starts to flood into the studio from listeners who are like, yeah, I hate chain stores, too. They take all our money and they send it off to those evil bankers on Wall Street instead of, you know, keeping it in the community.
32:09And so Oman Anderson decides he has found his great cause, right? He has found this thing that he can ride the popular anger on. And so he starts attacking chain stores all the time on his show. Here's this one little clip that we found. The idea is to chain everything, confound it and plague it. Take it. You want a right to your senators. You want a right to your congressman. It's all wrong, doggone it. Write a letter. Robert, we've got more in the transcript. Give me more, Henderson. We can whip these chain stores. We can whip the whole cockeyed world when we are right. I'll be your leader. I'll whip hell out of them if you will support me, which is probably why they're writing in about his language.
32:50Whip the hell out of him? I mean, this was edgy. A little much. And then he starts calling for boycotts, boycotts of the A &P. We can drive them out in 30 days if you people will stay out of their stores. Dagnam it. And confound it. So we got Henderson whipping up the masses. But, you know, it's not just him, right? A real thing is happening here. We're getting into the 1930s now, which, of course, is the Great Depression. Play our Great Depression theme music. and that is making popular sentiment turn against, you know, these amazing efficiencies of modern business. When a third of people are out of work, you're not so psyched about efficient businesses.
33:34So even though the folks at A &P are getting up every morning and trying to figure out how to get cheaper groceries to people beset by the Depression. Yes, yes. People are like, I would rather punish the big people than buy cheaper groceries. They're starting anti-chain store newspapers. One is called Chained. Another is called the Chain Store Menace. And state legislatures are listening. They are actually passing laws that impose special taxes on chain stores, where, like, the more stores you have, the higher the tax. Louisiana, the home state of Old Man Henderson, passes a chain store tax that costs A &P over$8 million.
34:11And that's just for Louisiana in 1930s money. So Henderson is riding this wave, and he creates an organization to fight the chain stores. It's called The Merchant's Minutemen. Annual dues,$12. Brings in$373 ,000. And Robert, I don't want to shock you here. Yeah. But I'm sorry. The populist radio shock jock in Shreveport, Louisiana, bringing in money from poor listeners during the Depression. What are you going to tell me about this great guy? He's not entirely on the level. He's not everything maybe he claims to be. Turns out he used about$150 ,000 of the money from the ordinary people to pay off debts of his family ironworks business.
34:56Who can you trust in this world if not a shock jock? So this comes out. Henderson goes down, has to sell his station in 1933. But the anti-chain store movement is launched, and some other much more powerful anti-chain store crusaders are just getting going. Now, I should say that this is a classic thing in economics that we call diffuse benefits and concentrated costs, meaning in situations like this, everyone benefits from cheaper groceries, right? But a few people are paying big costs for this. Those small businesses, yes, but the middlemen that we talked about, the manufacturers in some cases, like they're the ones that are incentivized to call up senators and congressmen and say, we should do something about this.
35:42you know, the family in Brooklyn isn't going to call up and say, oh, I saved 37 cents last week. Yes. And that is, in fact, what happens. And crucially, these people who are being harmed by stores like the A &P get the ear of this congressman named Wright Patman. Grew up in a two-room log house in Texas, worked as a tenant farmer. And I do think he genuinely felt, you know, the plight of the small businessman up against the chain store. And in 1935, he introduced a bill to amend the Clayton Antitrust Act, one of the key pieces of, you know, competition law in America. And the language of his bill is incredible.
36:23This is a bill in Congress that's going to become a law. It's not a radio show. The headline of this section of the bill says, in all caps, the evil. Let me read this. Yeah, give it to us. The Goliath is the huge chain stores sapping the civic life of local communities with an absentee overlordship, draining off their earnings to his coffers and reducing their independent businessmen to employees or to idleness. His opponents are not only the independent competitors whom he seeks to eliminate, but the consuming public whom he hopes then to have at his mercy. That last part is a really crucial thing in this anti-chain store rhetoric, which is they're saying, sure, you have cheap prices now, but what happens when everybody goes out of business and A &P runs everything in your life?
37:14Then they'll jack up the prices and you will be at their mercy, as it says in the bill. Yes, yes. So, right, this is the fear. The fear is that the low prices are just temporary, right? They're just going to do that until there's nobody else left and then through the roof. But this is every battle against every big store or corporation in America for the next hundred years. We hear this exact same argument. But Wright-Pattman's bill passes, makes it illegal for manufacturers to give discounts to big purchasers like the A &P if doing so lessens competition, which ends up being hard to prove, but makes it harder.
37:55And it also makes it much harder for the A &P to get that advertising money from the manufacturers. So it is clearly going directly at these practices they have used to drive down their own costs. And it works. It has its intended effect. The A &P raises its prices because it basically has to. Congratulations, success. But the A &P is still cheaper than those stores, right? They are huge. They're more efficient. So even though the gap has narrowed, they're still cheaper. They're still successful. People still want to shop there because they like cheap groceries. And so in 1942, the government goes further.
38:35Federal prosecutors bring criminal charges against the company and its top executives, John and George Hartford, among others, for engaging in a combination and conspiracy unreasonably to restrain interstate commerce in food products and also a conspiracy to monopolize a substantial part of such products. criminal criminal these are criminal charges notice they're not saying they actually have a grocery store monopoly right nationally the a &p has less than uh 10 of the grocery store business there are towns where it's above 50 but there is no claim that the a &p is exploiting shoppers who have to shop at their store the government says the a &p has too much power over manufacturers right?
39:26And, you know, there are all these cases where A &P will get into a dispute with, like, Jell-O and being like, give us a better deal or we'll sell A &P brand gelatin. On the retail side, according to the government, the A &P runs some stores at a loss in order to drive smaller competitors out of business, right? That Wright-Pattman story. But the government doesn't make the claim that there are instances where the A &P drives a competitor out of business and then jacks up prices, right? Like, they don't say that is happening. They don't find evidence of it's happening. Here's what they do say.
40:00Here's what the prosecutor in the criminal trial says about those low prices. A &P sells food cheaply in its stores because it is a giant blood sucker, taking its toll from all levels of the food industry. You might even say it's a vampire squid sticking its blood funnel into... Anything that smells like money. I think it was. So the problem, according to the government, is the low prices, right? That is why these charges are being brought against A &P. The trial actually runs for a couple months. And on the last day of the trial, John Hartford himself, the CEO of the company, takes the stand.
40:37And we actually get a nice picture of him from the Chicago Tribune. He's 73 but looks younger, spare and well-tanned. He was wearing a gray suit, gray shirt, and a bow tie. Again with the bow tie. At one point, he summarized A &P's general policy by saying, we would rather sell 200 pounds of butter at one cent profit than 100 pounds at two cents profit. Selling cheap groceries is wrong. John Hartford does not want to be right. Turns out the judge thinks selling cheap groceries is wrong. In his ruling, he writes that U.S. antitrust law has no concern with prices but looks solely to competition.
41:16And so he finds John and George Hartford and a bunch of other executives guilty as charged. I don't want to come off as the conservative economics guy. But the goal of the government should be for everyone to become more efficient and sell things cheaper everywhere, not to stop that competition by making things more expensive. That is, in fact, still to come on our shelf.
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43:09I heart to get started. That's eight, four, four, eight, four, four. I heart. What if mind control is real? If you could control the behavior of anybody around you, what kind of life would you have? Can you hypnotically persuade someone to buy a car? When you look at your car, you're going to become overwhelmed with such good feelings. Can you hypnotize someone into sleeping with you? I gave her some suggestions to be sexually aroused. Can you get someone to join your cult? NLP was used on me to access my subconscious. NLP, a.k.a. Neuro Linguistic Programming, is a blend of hypnosis, linguistics, and psychology.
43:44Fans say it's like finally getting a user manual for your brain. It's about engineering consciousness. Mind Games is the story of NLP. It's crazy cast of disciples and the fake doctor who invented it at a New Age commune and sold it to guys in suits. He stood trial for murder and got acquitted. The biggest mind game of all? NLP might actually work. This is wild. Listen to Mind Games on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.
44:28Okay, we're back from the ads. The Hartfords have just been convicted. It's not like they have to go to jail, though. They're fined something like$10 ,000. They're rich. That's fine for them. But the government does keep coming at the A &P. They bring a civil suit, want to break the company up into seven pieces or something. So like the A &B, the A &C, the A &D. Very good. Judges love to talk about breaking up companies. As do federal antitrust prosecutors, right? The A &P ends up making a deal. They don't have to break up that way. They divest some wholesale produce distributor or something. And the fight against big business persists, right?
45:04It kind of moves on from the A &P in a way that's worth talking about because it is this central arc, really, in American business over the last 70 years. So the government keeps going to court to protect small businesses from big businesses in the name of competition. And judges keep finding in favor of small businesses. Big businesses keep losing. And eventually, in the 60s, this law professor comes along and looks at a bunch of these cases. And he says, this is ridiculous, right? And it really brings you to the core, right? Capitalism needs competition to work. But what is competition? What is the definition of competition?
45:49And why is competition good? Yeah, I mean, clearly we know monopolies are bad. Monopolies are a failure mode of market economies, right? One company that controls the entire market can charge anything they want. That is a failure. Rarely happens. Rarely happens. And it is a useful time for the government to intervene in a market and say, we need more competition here. So this law professor comes along in the 60s, and he looks at these cases where the government has been winning, has been intervening in the name of competition to, you know, protect small business. And he says, OK, let's think about how a market works, right?
46:25You got a bunch of companies and some company comes in and grows, maybe by selling stuff cheaper, say, and people love it. And they all go and start buying from that company. And as a result, it gets big. What is that? That is competition working. That is the way market competition is supposed to work. Somebody comes along and is more efficient, does a better job of giving people what they want, and gets bigger than everybody else. That's good. We should like that. And when the government is intervening to punish those companies, that is actually harming competition. It's the opposite of what they say they're doing.
47:00And he writes this book called The Antitrust Paradox. It becomes a famous book. And the guy who writes it becomes nerd famous. His name's Robert Bork. He'll later become kind of famous, famous for being nominated to the Supreme Court and then rejected for being too whatever ideological, let's say. But his book is super influential. His basic argument is if consumers are paying less, that's good. That is competition working. And the government should not intervene. If you have more choices and or lower prices, competition is working and the government shouldn't intervene. And he actually changes the way competition law is enforced.
47:40This anti-big business sentiment that was going at the A &P, it basically goes away within antitrust law for decades until, until, right, then there's a backlash to the backlash. Backlash, yes. that starts to rise up in the 21st century, largely in response to the growth of giant tech companies like Amazon. And there's this famous paper written about a decade ago now by actually a law student named Lena Kahn called Amazon's Antitrust Paradox that talked, among other things, about the way Amazon used store brands to gain what she argued was an unfair competition over other businesses selling on Amazon.
48:21And unlike A &P, they had the advantage also of data, you know, and this worldwide supply chain out there that A &P didn't have. So she was like basically saying that Amazon was A &P on steroids, really just twisting people's arms to get better deals. But also if they see a popular product, using that data to actually develop their own product and put it first in the list. And so this isn't just a law student writing a paper. This is a law student writing a paper that makes her famous and then gets appointed to run the Federal Trade Commission under the Biden administration. To bring antitrust cases.
49:00Yes, including one against Amazon. It's an amazing story. Yeah. And super interesting. The Trump administration is still pursuing that case against Amazon. Right. This wariness of big tech, this anti-big business sentiment, at least anti-some big business sentiment, persists. It's one of the few places where many Democrats and many Republicans agree. So this A &P fight, this chain store fight, this big business versus small business thing, it is extremely alive to this day. The interesting thing about this to me is this all centers on the fear of what's going to happen when the business becomes too big.
49:41And I understand the feeling that like they have all the power in the world, all the money in the world, if you're Amazon or A &P or Google or any of these companies, and you fear that. Having done business history, I keep seeing that that is the moment when you are most vulnerable as a company. When you are at the top, that is when the competitors all come after you. And if you look at business history, often those moments, the exact moments when the government's like, Microsoft, you're too big, we're going to have to break you up, is the moment that someone else is developing Google or Netscape or these Internet companies to take on Microsoft.
50:21I mean, it is the case that people like Lena Kahn, the people today who are, you know, think antitrust should take a harder look at big business, they think it shouldn't be just prices, right? They say, like, in the case of Amazon, Amazon favors Amazon products over other products, even when the other products are better, have better reviews. Right. So part of their critique is prices are too narrow of a lens to look at competition through. But I definitely agree with you that, like, you do keep seeing the giant business get beat by competitors when everybody's worried about it being giant. Oh, we should break up Instagram and Facebook.
51:01and you're like, then TikTok comes out of nowhere. Yeah, and I mean, it'll be interesting to see what happens now, right, with Google, which clearly does have a monopoly on search. Now that you have ChatGPT and Claude, right, you have large language models, that may be the first real threat to Google's search dominance. So take us back to A &P. They were not broken up by the government. They were fined and all of these things, but they were not shattered as a company. And yet, I don't see an A &P on my corner. They got out-competed in the markets. Yeah, so the Hartfords died in the 50s. Actually, John Hartford was in an elevator in the Chrysler building, I believe coming from a board meeting in 1951 when he dropped dead of a heart attack, which is like a cool way to go.
51:49Definitely on brand for him. And the decline began not long after that. You know, I don't know how crucial those two guys were, but clearly the country was changing. The A &P didn't keep up and other stores did, right? New grocery stores were moving out to the suburban strip malls where Americans were moving to. The A &P stayed largely in more urban settings. Other grocery stores realized that as Americans were getting richer, they would buy more stuff at the grocery store. You know, those weird aisles where there's like hats and like why is that in a grocery store? Seasonal products, Christmas decorations, sometimes higher margin.
52:23The A &P didn't really get into that. And so they got out-competed. And it is amazing. And I've come on this a number of times in the show, how long the downhill arc is for businesses, right? The A &P kept trying to buy other stores, kept trying to figure it out. But decade after decade, they shrunk until finally in 2015, the last A &P closed. closed. So I want to close the show today with just one note on the A &P's legacy, on the Hartford's legacy, and that is the store brand, right? And in particular, I want to talk for a moment about my favorite store brand. You know what it is. I've been to Costco with you.
53:06You love Kirkland products. I do, which I know it's like the most normie, middle-aged dad thing to love, but I love it. In my house right now, there's Kirkland peanut butter, Kirkland olive oil, Kirkland maple syrup. Do you wear Kirkland clothes? No, but I am sorry that I missed the Kirkland knockoff of the Lululemon pants that Lululemon actually sued Costco over. That made me want to buy the pants, but I didn't get there in time. And I want to say what a just economic juggernaut Kirkland is. Kirkland alone, not Costco, but just the store brand at Costco, Kirkland, has annual sales of something like$86 billion a year, which is more than the annual sales of Levi's, Hershey, Kellogg, and Coca-Cola combined.
53:57Boom. That is the legacy of A &P. Hello, world. It's old man Goldstein. Come right to us at businesshistory at pushkin.fm. Today's show was produced by Gabriel Hunter Chang. Our showrunner is Ryan Dilley. Our engineer is Sarah Bruguer. I'm Jacob Goldstein. I'm Robert Smith. Doggone it.
54:24Peace to the planet. Charlamagne Tha God here. And listen, we are back. The Black Effect Podcast Festival is back in Atlanta on April 25th at Pullman Yard. Yeah. And the full lineup is nuts. We got the Grits and Eggs podcast, Deontay Kyle and Big Ice Cup Cat. We got Club 520 with Jeff Teague and the gang. Don't call me white, girl. Mona will be there. Keep it positive, sweetie, with Crystal Renee. We got Reality with the King with Carlos King. And yes, Drink Champ will be in the building. Plus, you know, we're going to have a lot of guests. So you need to join us. And we got the Black Effect Marketplace, the picture podcast, and everything you expect from the Black Effect Podcast Festival.
55:02Tickets are on sale right now. Go get yours at blackeffect.com slash podcast festival. Don't play yourself, okay? Pull up.
55:13What if mind control is real? If you could control the behavior of anybody around you, what kind of life would you have? Can you hypnotically persuade someone to buy a car? When you look at your car, you're going to become overwhelmed with such good feelings. Can you hypnotize someone into sleeping with you? I gave her some suggestions to be sexually aroused. Can you get someone to join your cult? NLP was used on me to access my subconscious. Mind Games, a new podcast exploring NLP, a.k.a. neurolinguistic programming. Is it a self-help miracle, a shady hypnosis scam, or both? Listen to Mind Games on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.
55:54Hi, I'm Alex Goldman. You may know me as the host of Reply All, but I'm done with that. I'm doing something else now. I've started a new podcast called Hyperfixed. On every episode of Hyperfixed, listeners write in with their problems and I try to solve them. Some massive and life-altering and some so minuscule it'll boggle your mind. No matter the problem, no matter the size, I'm here for you. That's Hyperfixed, the new podcast from Radiotopia. Find it wherever you listen to podcasts or at hyperfixedpod.com.
From the publisher
Mom and Pops grocery stores were charming, but inefficient. They contributed to Americans either spending a lot on their food or having to go hungry. The Great Atlantic and Pacific Tea Company changed the entire model. The A&P established a chain of stores selling branded goods at the lowest prices.
The A&P kept its profit margins slim and allowed Americans to buy more food for less - but this wasn't celebrated as a success story. Politicians, radio stars and vested interests ganged together to hound The A&P. They demanded the grocery chain change its strategy, raise prices and even put its owners on trial on criminal charges. So why didn't America like cheap groceries?
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