Don’t Raise VC Money Until You Hear This | Mike Gelb with Shamin Walsh | Consumer VC

15 May 2025 · 58 min

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In short

Podcast Notes: Consumer VC - Episode: Don’t Raise VC Money Until You Hear This

Host

  • Mike Gelb - Host of the Consumer VC podcast.

Guest

  • Shamin Walsh - Managing Director at BAM Ventures.

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Episode Overview In this episode, Mike Gelb interviews Shamin Walsh about her experiences and insights in early-stage consumer investing at BAM Ventures. The discussion covers key strategies for identifying winning startups, the importance of fund size in strategic decisions, and what it takes to build successful and "sticky" consumer brands without getting caught in the chase for unicorn status.

Key Themes

  1. Consumer Investing Landscape:
  2. The concept of "sexy" consumer brands and evolving perceptions within the venture capital community.
  3. Importance of understanding genuine consumer behavior to identify successful investments.
  1. BAM Ventures Approach:
  2. Insights into BAM Ventures' investment strategy and their focus areas (brands, commerce infrastructure, and consumer tech).
  3. The uniqueness of BAM's structure, where partners are treated as equals.
  1. Investment Strategy:
  2. Emphasis on early-stage investments and maintaining price discipline.
  3. Discussion on capital efficiency vs. fundraising strategies and performance metrics.
  1. Founder-Focused Evaluation:
  2. The importance of founder fit and understanding consumer behavior as critical factors in investment decisions.
  3. Identifying the potential for long-term customer loyalty versus short-term trends.
  1. Market Dynamics:
  2. Current trends affecting consumer behavior (e.g., the impact of AI and the Ozempic drug on lifestyle choices).
  3. Predictions on future consumer categories and the potential of new social media platforms.

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Detailed Discussions

  1. What Makes a Successful Consumer Company?
  2. Consumer Behavior: Founders should deeply understand their customers and ideally connect with a specific niche or community.
  3. Sticky Brands: Successful brands often create lasting consumer relationships by addressing real needs and preferences.
  1. BAM Ventures' Investment Philosophy
  2. Value of Small Funds: Shamin insists on a $50 million fund size for BAM, allowing for flexibility in investments and a closer relationship with founders.
  3. Investment Size: Typical initial check is around $500k, with follow-on investments contingent on performance and market traction.
  1. Finding the Right Founders
  2. Character and Motivation: Evaluating founder motivation (e.g., passion vs. fame) and their ability to lead and inspire their teams.
  3. Indicators of Success: Traction metrics such as repeat purchase rates and customer engagement help gauge consumer interest.
  1. Importance of Capital Efficiency
  2. Defining Success: Importance of considering revenue models and capital requirements for sustainable growth.
  3. Long-Term Viability: Not all successful companies need to be capital efficient, but they should demonstrate potential for significant returns.
  1. Trends in Consumer Behavior
  2. Ozempic's Impact: Possible changes in dietary habits and consumer spending patterns as a result of weight management drugs.
  3. Emergence of New Social Platforms: Discussion on whether there's room for new social media platforms to emerge and what that might look like.

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Key Takeaways

  • Focus on Founders: Investment decisions should prioritize the capabilities and understanding of the founder.
  • Understanding Market Signals: Recognize the difference between genuine interest and fleeting trends to avoid false positives.
  • Continuous Learning: Engage with both successes and failures in the consumer space to refine investment strategies over time.

Notable Quotes

  • "The sexiness of consumer is an output problem rather than an input problem."
  • "We want to be as aligned with our founders and our LPs as possible."
  • "There's a lot of everything, but things have meaning to you because they have meaning to you."

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Conclusion This episode of Consumer VC provided valuable insights into the world of consumer venture capital through the lens of Shamin Walsh's experiences at BAM Ventures. The discussions highlighted the importance of founder relationships, market understanding, and disciplined investment strategies in achieving successful outcomes in consumer investing.

For more insights and updates, listeners are encouraged to subscribe to the Consumer VC newsletter and explore additional episodes.

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Transcript

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0:00There's very few people who've taken even one company from zero to a billion dollar plus public exit and he had done it multiple times across categories. and melody is like porn. Change a public perception of the sexiness is more of an output problem than an input problem. Even in that hype era that you're kind of alluding to, we were still price disciplined on the tech side. It's like, how much effort have you put into this thing? If you look at like someone's average phone, they probably have like 50 or 100 apps and probably use like four of them on a daily basis. Hi, I'm Mike Galp and this is Consumer VC where we discuss what it takes to invest in and build scalable consumer businesses.

0:40A big thank you to Odile for introducing me to our guest today, Shamim Walsh, who is the managing director at BAM Ventures. BAM is an early stage consumer-focused venture capital firm based in LA. They've backed some of the truly iconic consumer companies. Cotopaxi, NerdWallet, Zola, Away, Thrive Market, Honey. The list goes on. seriously some of the most exciting consumer businesses and success stories out there. In this episode, we dig into what it actually means to invest at the pre-seed stage and how BAM thinks about its fund size today and where they're headed. Also, how they balance investing across consumer brands, consumer tech, and commerce enablement.

1:26But before we jump in, I want to tell you about Hybeam. Hybeam is the all-in-one finance platform built specifically for consumer brands. If you're running a D2C or Omnichannel brand, you know managing cash, payouts, inventory, and vendors isn't just back office work, it's core to the business. Most banking platforms weren't built for that. High Beam combines no-fee banking, automated treasury to maximize yield on idle cash, flexible credit, bill pay, and live 13-week cash flow. Plus, AI agents that automate tedious manual spreadsheet work. Think fast answers to ad hoc sales and finance questions, cashflow forecasting and scenario modeling, benchmarking, and much, much, much more.

2:09Brands like Bird Dogs, New York or Nowhere, Ridge and Avocado use High Beam to stay on top of their finances and scale without hiring a full team. Build your brand, keep your cash, head to highbeam.co to sign up at highbeam.co. Also sign up today for a free three-month trial of their AI analysts. And lastly, a quick disclaimer, all content on this show is for informational and entertainment purposes only, nothing here should be considered investment advice. Now let's get to it. Here's Shamim.

2:44Shamim, thank you so much for coming on the show. How are you? I'm good. Thank you for having me. I was just saying how it's been nice to meet you in different contexts and you've moderated a panel I was on and we did that group lunch, but I have yet to see you in your space. So it's cool to be here. No, I really, really appreciate you coming on. Yeah, we met through Odile, right? And then started off with lunch. And then, of course, we also did a panel together. And now you're here. This is wonderful. Yeah, look at that. So let's start from the very, very beginning of your BAM journey. What made you decide to join BAM?

3:25So prior to BAM, I worked at a small early stage fund in LA. our differentiator was that we own tangible assets like 3PL fulfillment logistics and I had done all the consumer sourcing there and kind of run the day-to-day because I'd had a great deal flow network I'd been angel investing for years I had the privilege of being one of the first investors in sweetgreen and thankfully based on how well they had done other great founders knew other great founders and so the BAM guys were one of the first folks I had met when I started in venture. We'd ended up investing in a lot of deals together. A good example is Thrive Market where they were the very first investors.

4:06They had so strong in consumer and then we had our 3PL logistics background and so it was very synergistic in that way. That fund performed really well but they wanted to go even deeper into logistics and more majority stake private equity type. And I wanted to stay an early stage consumer. I just love consumer and starting at the earliest phase. And there's no one that I know that does it better than the BAM folks. And one thing that had particularly been helpful is that we'd been on a board together. So it wasn't just, you know, sharing deals, socializing, but you kind of like we're in the trenches with them.

4:42And then, of course, Brian's credibility as an entrepreneur. I mean, there's very few people who've taken in even one company from zero to a billion dollar plus public exit. And he had done it multiple times across categories and just he loved the earliest stages of consumer. And so did I. And it was just the perfect fit. So yeah, I joined in 2017. We've always been equal partners, which was kind of like revolutionary at the time. I feel like it's revolutionary even today, sadly. And we raised Fund 2 together, Fund 3 together. And then now we're at the very tail end of raising from four. So we'll probably unlock that later this year.

5:24Amazing, amazing. What made the BAM folks so special when you met them and also when you work with them? I think that there is a true, look, venture is risky as is. No matter what category you're in, there's always a level of speculation when you're investing in anything around its future potential and growth. But I think that there's a lot of folks that feel a particular way, and rightly so, about consumer in the sense that there's a lot of touchy-feelyness around it, or it's like more of an art than a science. And coincidentally, totally irrelevant to our careers now, but Brian and I are both lawyers by background.

6:07And it reminds me of this law school case where they asked about the definition of pornography. and the judge couldn't really articulate it. He's just like, you'll know it when you see it. And I feel like pre-seed consumer is very similar. There are, you know, at this stage we invest, sometimes you have some metrics, but maybe not a lot. Like there's not a lot of like quantifiable, like X, Y, Z you can point to as to why you think something will be great. And the VAM guys, you know, Brian did it and he wasn't afraid of it. and he's also really good at it and he's also created it. So there's really no one else I could imagine wanting to work with that both got it themselves but was able to create it as well.

6:57No, that's a really – no, I really do appreciate that. It actually reminds me a little bit just from what you said about pornography. I had this music teacher who said, melody is like porn. You can't describe it, but you kind of know it or hear it. You kind of know what it is once you see it. So very, very, very, very cool. What, I mean, consumer is also really challenging though, right? Really, I mean, and it's not quite, even though it's really sexy on one level, because it is products, it is things that we touch, it's things that we buy. From an investment perspective, it's not very sexy, though.

7:41It's kind of been left in the dust for quite a few years. What is exciting to you about consumer and consumer startups, and what was your original attraction to consumer? That's a really good... I think what you're saying articulates a lot of what folks have been saying in the market in general. But I think for us, consumer has always been sexy, which is why we've been doing it across four funds for the past 10 years. because I think, you know, what has changed a public perception of the sexiness is more of an output problem than an input problem. So sure, consumer, you know, is not sexy if you define it only as consumer brand and you can only have a$10 billion outcome.

8:24Then maybe it's not the right category for you if you're, you know, a billion dollar, multi-billion dollar funnel, of like that's the parameter you're going after. Your pool of opportunity is extremely limited. But there are many, many, many, you know, hundreds of acquisitions a year for$300 million,$500 million, you know, sub-billion just on the brand side alone. Then, of course, you have the once-in-a - lifetime generational tech companies that, you know, people define as the five largest companies in the world, like four or three out of, you know, three, four out of the five are consumer companies, which are, you know, do come once every 10, 15, 20 years definitively.

9:08But between those two, there's still been a lot happening in consumer. And for us as a$50 million fund who writes initial checks very early on, we're primed to return venture-like returns, whether this company exits for$300 million or$30 billion. And I think when you put a target on consumers back because you expect every company to have the same kind of outcome as Apple or Facebook, sure, they are consumer tech. But if you expect that to happen on a recurring annual basis, then of course. But I don't think that's a category problem. I think that's just people taking outlier examples and now wanting everything to be that.

9:55Do you think you can still get a cheap power law type returns in consumer? Of course. I mean, I've used this example in other podcasts and I have multiple examples that are like this. But I mentioned we were early investors in Pretty Litter. They only raised a million and a half. They've exited for north of half a billion. And that was 70, 80x. That was power low return type. And that was just on the brand side. And then we're investors in honey, which is, you know, over a 360 X return for us. Like you can definitely get that. But again, it depends on when you invest, how much they end up raising.

10:36You know, you look at the capital stack, what they exit for. You don't necessarily need to have a multi-billion dollar outcome, but you do if you've raised a billion dollars, you know, you do if you've invested at a$300 million valuation. So again, like we're not talking about enough about the inputs, but the outputs are there. It just it's just a hard category for a lot of folks that are deploying a lot of capital because, you know, even going back to that pretty letter example. If you're a large fund, you know, a company that's only raising a million and a half might never even come across your radar or not even be worth your time.

11:19Right. It's just not meaningful enough. And it's not really going to, if you have such a large fund as well, that is actually not going to make a dent in terms of the actually ROI that you need to drive across, you know, if you have a billion dollar fund, let's say. Yeah. And again, that's not a category problem. That's just like a matchup problem. And by the way, like there's nothing wrong with those funds strategies. Again, it's like a puzzle piece. Like these two pieces may not fit together. Something else may fit with them. Doesn't mean that anyone else's strategy doesn't work, but it's not the category itself that's flawed or that has changed or that doesn't have outcomes.

11:59Because how could that possibly be true if, you know, 70 % of GDP has, you know, is still, you know, run by consumers? How can that be possible if we've had like the largest Black Friday sale, you know, last year or, you know, that we're not becoming any more well known as a country or culture for becoming massive savers? Like we're spending money and we're spending money somewhere. but we're you know how we spend it how we spend our time how we spend our money may be shifting but the spend is still there and the opportunities are still there is it a good thing that consumer maybe is underappreciated though in the venture community it's good for me yeah good for you yeah um how so the current fund fund three you said it was 50 million dollars right is that is that right?

12:48$50 million fund. I know that you're about to kind of lock up Fund 4. How do you think about fund size overall? And in terms of, because I'd imagine in consumer, well, I've talked about this before with different investors, but I mean, in anything, your fund size is your overall strategy, right? In terms of how big your fund is. In consumer, it seems like you have to be pretty disciplined in terms of in terms of how big the fund size is. So what what is how do you think about, you know, fund four, fund five, fund six, for example, how big you want those funds to be in order to be able to execute the strategy that you want to execute when it comes to investing consumer?

13:30Yeah. So fund four will be five billion dollars. I'm just kidding. Fund three is 50 million dollars fund four is 50 million dollars fund five will be 50 million dollars i mean this is the strategy um it's funny because i often feel when you have a smaller fund people think it's like a stepping stone to a larger size and it would actually have been much easier to raise a larger fund because your pool of capital is more limited yeah yeah and so it would have been especially with ryan's credibility in our past track record it would have been so much easier But there are, again, back to this is a great category if you have the right infrastructure and setup for it.

14:14You know, we want to be able to see founders who don't need to raise necessarily tons of money. And maybe they're building a multibillion dollar business that necessitates it, and that's fine. But we don't want to invest in founders who have to take in a lot of money because we're saying to them, well, we're X size. And so you have to take this$20 million check or else this investment like isn't worth it for us. Like we want to be as aligned with our founders and our LPs as possible where we're defining our success by performance and returns and not from management fees. I mean, the main downside of our fund size is obviously management fees.

14:52But other than that, I mean, we're as close to the founder journey as an investor can be. We're as close to like LP performance base as an investor can be. We're all just kind of in the same boat together. And I think, you know, there are a lot of different factors specific to our fund strategy and our fund size that contribute to, you know, why we have continued to have successes over the past four funds. Because even, you know, in the grand scheme of the world, even going from 50 to 100 million, for example, doesn't necessarily sound like a lot when there are billions and multibillion dollar funds, but it completely shifts your strategy.

15:36You know, the amount of capital you have to deploy completely changes. And, you know, we're particularly strong in a certain aspect. So, like, why would we try to change what we're good at if what we're doing is working? How do you think about investing? Because you kind of have three different buckets of categories that you invest in, right? Brands, commerce infrastructure, and consumer tech. How do you balance kind of how many brands, for example, commerce infrastructure and consumer tech companies you invest in across each fund? Those categories don't have quotas or like check the box like, okay, if we do 50 companies, X amount is this and X amount is that.

16:21We're very founder driven. We've always been founder driven. So we kind of back into it as, okay, these are the three categories where we feel like we can help you accelerate a potential competitive advantage, either based on what we've been focusing on for the past 10 years or have built ourselves. Like, this is where we think, you know, we can actually have a piece of knowledge that we can stand behind. Other than that, it's completely founder-driven. So we look at all that, you know, we have, you know, one fund may be slightly more brand driven than the other. Another one may be slightly more tech driven than the other.

16:59And it's really just a function of, you know, the founders and what we've come across. What then do you look for when you have a first meeting with a founder? We spend a lot of time trying to understand who founders are just as people. Like what's motivating them to start this business? Are they doing this for the glory? Are they doing this to have a title? Do they find it glamorous to be a CEO or not? Their ability to attract talent. You know, how much are they doing this where it's their thing as opposed to they're building something bigger than themselves? We're looking at someone who has kind of an eagle eye lens on different consumer behaviors.

17:44is perhaps they have unlocked a super fan community that, you know, that's already been pretty saturated. So for example, let's say everyone's looking at sports, but no one's doing anything in power sports. And we meet a founder who comes from that world and loves that world and building a marketplace for their people like in the power sports space. So the going deep in certain particular categories where you know that that audience is not just fickle, but what you're building is speaking to something that they can have an emotional connection with. And I think most importantly, that kind of ties in all of these things is a founder who truly understands how their customer behaves and knows how they behave.

18:34So, you know, I'll tell you, sometimes it's easier for me to articulate what I'm not looking for. I think there's a lot of really smart people out there that are building things that would be amazing in a vacuum or in a perfect world, but like people do not operate necessarily rationally or in a perfect world. So for example, you know, if you're meeting someone who was building a multi-step logging platform that if adhere it to perfectly will give you the most optimized way to track all of your macros, but it only works if you are diligent and meticulous about how you're doing it. Yeah, like if I did this perfectly right, I would love that.

19:17But, you know, that's not how we work, you know, and then you might, you might think, wow, if if used perfectly, this was amazing. but I only input a 30 % of it in or, you know, I've only used it for two days. And then I think the product sucks. And it's like, it's not a product problem. It's just the fact that that this founder didn't truly understand how a person's mind work and actually how hard it is to change behavioral change and like how you really have to lead a consumer a certain way to, to either connect with them or to get them to trust you or to convert that sale. What's an example of a company, it could be a company you invested in or it could be a company that you just really admire that you think have done a really good job in that in terms of making a new consumer behavior, but also was kind of in lockstep in terms of educating the consumer about the product?

20:18I think Thrive Market's a really good example. in the sense that, you know, when Nick was first raising, and Bam was the very first semester in the company, and when Nick was first raising, a lot of people didn't get that concept because it was during the time in which Amazon, well, you know, Amazon is still Amazon, but like it was at a time where people thought, I don't get it. You know, you're like, you're curating these like healthy foods at memberships prices and you're offering them this convenience and X, Y, Z. But like I could find all of these things on Amazon. Like how does this compete with Amazon?

20:58Like I could literally find the same exact peanut butter or whatever it is anywhere else. And he was a really good example to us of someone who understands consumer behavior or like how the consumer mind works. And, you know, he didn't try to necessarily say become defensive and be like, no, you couldn't or like, this is how he was like, you're absolutely right. You can find this on Amazon. But that necessitates a level of consumer intent that most people don't have. So if, you know, at that time, it was, you know, really at the beginning of certain food regimes for folks like, you know, Whole30, Paleo, Keto, etc.

21:46And whichever philosophy you followed, you know, I may know that it's something I want to try out. I can tell you if I wanted to try out something, I would have no idea where to even start on Amazon. So it's like, sure, if I knew I wanted a particular product, I don't even, you know, I can go and try to search for it. But in terms of feeling like I can be guided through a particular experience, that I feel like there's a community around it, it's one of the brands that had the earliest use that I'm aware of, of like true authority influencers, you know, with Mark Sisson and others like within like the actual leaders of particular regimes saying, participating with it and getting involved with the company and helping curate for folks.

22:36And to have a platform where if you're XYZ, and I don't even need to think about it. Like I can trust it. I know that they've done all the hard work of like the label reading and the sourcing and I can just go paleo and know that every product there is safe. Like just freeing up that mind share. That's the kind of thing you look for in a founder. It's not something tangible in terms of, oh, you're offering ghee. How great. It's like not about the particulars. It's about somebody who understands that people want to be healthy. People want to free up mind share. And like, these are the things that matter.

23:15And that's the kind of thinking that helps differentiate great founders for us. Yeah, no, that's a great example. So Thrive Market, part of the value prop to consumers was trust, trust in recommendations, trust in the actual curation of the products and alignment in terms of what your values are as a consumer in food, we actually have the exact same values so you don't have to go spend a lot more time finding the right products. Absolutely. Makes sense. You brought up kind of a couple examples on the physical brands side of it where a company might raise a million dollars or two million dollars, but then that might be the first and last fundraise.

24:07And you can achieve venture-like returns because it's hopefully in like a$300 million, $500 million type exit. And of course, Hunter's really happy. You all are really happy. It's really just a win-win all around, right? And then you also have, I'm thinking like commerce infrastructure, which is kind of interesting from the way I see it. And I'm curious about you. we've seen some funds that started off investing in physical brands. And then as they become bigger, I think kind of shifted towards investing into commerce infrastructure type companies, because typically these outcomes from a venture perspective are a lot larger, just on paper, the valuations from a valuation perspective.

24:58My point being, how do you think about reserves as well when it comes to investing in these companies? Because you obviously have the upfront investment when it comes to physical brand or a commerce infrastructure company or a consumer tech company. I would say consumer tech probably is more in the bucket of commerce infrastructure in terms of what those outcomes could be. How do you think about initial deployment? And then how much is actually reserving capital for pro rata? That's a really good question. and a good point. We typically invest 500k per seed seed and we're pretty valuation disciplined.

25:31So we're very early. If we invest in a brand, it's typically sub 10 posts, but the ideal sweet spot is around that like five or$6 million mark. And if we're investing in tech, if we think that there is truly the opportunity for a much larger outcome, you know, because you're always playing this like math trade-off game between larger outcome or dilution. There are very rare examples. I can't even think of one off the top of my head where someone only needs a million dollars and also is building a$10 billion company. So like traditionally, there's like this kind of like trade-off. And so if you think the math continues to math, we can go a little bit later with tech up to 15 posts, so not even that much later.

26:19But the way we think about it is initially 500k check size. And then we'll follow on with, you know, up to a million potentially in, you know, seed or our own A's. So we don't write initial checks in A's. Traditionally, I'd say about a third of the portfolio will probably get some level of follow on. And then we don't invest beyond the series A. And we have a lot of later stage funds that are investors in our funds. We have really strong relationships with other funds and growth funds. So nobody is starting from scratch after a BAM check. But in terms of BAM, to your point, we're trying to concentrate our check size and attention at the earliest stages where we can get the most juice out of the squeeze for like our dollars.

27:06It seems like when it comes to price discipline in this market, nothing's easy. I'm not saying it's easy, but it's much easier to stay price disciplined in this market than it was, let's call it 2018 to 2022. During the 2018-2022 years, how were you able to stay price disciplined? I think it's a function of having done it for, you know, as a fund, we've been around since 2014. Brian has been building companies since 1999. And, you know, I invested in Sweetgreen in 2007. I think we've just seen a lot of markets. And it's hard for sure, but you know the opportunities are there. and it helps a lot to cut out the noise and just focus on what matters.

28:01So even in that hype era that you're kind of alluding to, we were so price disciplined even then because we knew the numbers weren't going to math out. And also when we looked at some of our biggest successes from BAM1, which is, you know, a 2014 fund, it mimicked the same strategy we have now, which is invest early and invest at this valuation. You could see the difference. I mean, we had a couple of portfolios in BAMLUN that had, you know, from a PR perspective, had an incredible outcome, multi-billion dollar or public or whatever. And it made money and it looked good. But when you looked at like dollar for dollar, what went back to LP is you realize it's not just a logo game if you're seriously in this for the upside.

28:51So I think that's how we stay price disciplined is having the benefit of looking on actual use cases and really just looking at actual numbers. Were you able to still win deals, for example, while remaining price disciplined where other investors, for example, were happy to pay a higher price for the same company? I think you're always going to miss out on stuff. um i think we we benefited on winning from deals again because of how early we invest and i think a lot of founders really value brian's entrepreneurial experience as well because not only has he built multiple successive businesses but you know for us like we consider it a core strength that brian is an active ceo because the same kind of strategies that help LegalZoom become successful in 99 is not what's making Arena Club successful today.

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29:47You know, you didn't have even the same types of channels back then. And so I think founders really liked working with a fund where they truly believe that our journey is aligned with theirs. And I think, you know, this idea of being founder friendly is so overused that it like has completely diminished its meaning whatsoever. But I can say just from a testament of like how many of our founders become LPs after, you know, great exits. Or, you know, I feel confident that if you talk to any of our founders, they will tell you themselves like what a role we've played with them. And so I think that kind of investment in long term relationship building and just kind of doing what we're going to do and sticking to a category and just having this institutional knowledge like compound on each other and staying active in this space is oftentimes more valuable than other things.

30:51And then keep in mind, given our check sizes, you know, sometimes founders are willing to, they're not as concerned because they're not taking in so much where the valuation conversation. We're not like, hey, take$3 million at a$5 million valuation. It's not so much money that it's a hard conversation to have necessarily. Got it. Bam, I know you look for companies that make dollars before they make sense. How do you, and kind of alluding to as well, companies that are really capital efficient. How do you think about capital efficiency in today's landscape? And do you think capital efficiency at all has evolved?

31:44I think capital efficiency, again, I think this is an input and output question. So I think capital efficiency may not matter as much if you're an incredible fundraiser and you're building something that has a multi-billion dollar outcome. So, you know, look at something like Uber, right? They've raised a ton of money, but all of their early investors also made a ton of money, and it wasn't even designed to be capital efficient from day one. So I don't think it's necessarily this hard and fast rule where you have to be capital efficient. I think it's if you're not capital efficient, are you an amazing fundraiser?

32:29And if you're an amazing fundraiser, are you an amazing operator that's going to build this once in a lifetime defining consumer technology type business? And if so, I have that conviction, then OK, then that's part of your strategy. And it's an intentional part of your strategy. And some founders have that strategy. But I think if it's a particular category where you're not capital efficient, but you could easily be capital efficient, or if, you know, there's not enough of an outcome there where, you know, if you're trading in a category that typically gets acquired for a 1x revenue multiple, and then you're not capital efficient, and you've raised, you know,$100 million to have a$200 million exit, it, then that's, again, the numbers aren't working.

33:17And so I think we're not so black and white where we say, if you're not profitable, you know, no way. Because I think you can miss out on a lot of those like once in a generation type businesses if you look at things that way. So we're not

33:35sticklers in that sense. But to your question, of course, things have changed. Once folks found out that, you know, there were certain outcomes that were more the exception than the rule and realized that there were a lot of companies that may have been attractive with a different set of inputs, but weren't attractive with the ways that they had been funded or with the way they had been run, then they realized, hey, you know, we actually need like solid unit economics from the ground up because everybody got stuck in a position where they were waiting on the next round to justify this company's existence.

34:18And that next round didn't come. And then what happened? That company didn't have an infrastructure to sustain itself. So I think, you know, we don't want to be in the business of investing in companies that necessarily rely on the next venture around for their existence without unless they truly are going to become that like once in a lifetime potentially generationally defining business and those are very few and far between when you meet with a company do you actually talk and you're actually thinking about making investment even at the you know i mean of course that kind of like the pre-seed level do you do you talk about future fundraising in terms of what their like trajectory what they're what they're thinking about doing from um on the equity side or or not really yeah of course they always want to talk to us about it because you know we have a really close relationship with our founders because we're often as i mentioned the earliest investors and the earliest investors are often the folks that saw something in you before you became hot and cool and so it builds a level of goodwill or trust that you're aligned in terms of wanting the best for the company or that you don't only like them because they're the new flashy, hot, cool thing.

35:37And founders always come and talk to us about it. They talk about, I could go this path or that path and we just talk it through. Okay, if you want to go that path, you have to be X amount bigger. And if you want to do that, then great, like you should. But just know like how the bar changes as you make those different, like at those different inflection points. What type of, I know that at this stage, you're betting a lot on the founder, betting everything on the founder. But what do you have to see maybe from a traction perspective or from a metric perspective in the early stage to make you curious or make you think?

36:19They, of course, might not have gotten potty market fit at this point, but there's certainly maybe signs that they're on their way. Transparently, we don't invest very often pre-launch. If we do, it really depends on the founder and having had potentially a pre-existing relationship with the founder. and if we are investing in something that has launched it the numbers don't have to be large they just need to necessarily be indicative of something so if we can see enough to see you know whether it's a consumer social app and we can get a sense of you know how many hours people are spending inside it how they're sharing it with others are they downloading it you know what like how it's how it's changing their behavior around it even if your numbers are small we can get a sense that like you've gotten a super fan cohort and then if it's a physical good same thing just thinking about you know returns repeat purchase rate and then benchmarking that against industry averages and thinking about you know like what is a typical cadence for this type of product.

37:36Like how often are people buying skincare? And if people are, you know, bought a cleanser and then we see two months later, they're also buying a moisturizer and a serum. And then we see that they've started to subscribe. Like that's more indicative of and more meaningful for us than to say, you know, I had a million purchasers day one. Because I think part of what makes consumer difficult is that you can sometimes have a false positive and false signaling. You know, you could have a lot of early excitement about something like a sellout inventory drop, or everybody downloads this consumer app today.

38:14And then a month later, two months later, a year later, etc. They've moved on to the next thing. And so that's, that's what we're like really trying to distill is like how much of this behavior is sticky so to speak yeah it's what's separation between a fad and a trend right so what are i guess it's really hard right because if a company is going really quickly and you see like a lot of user user engagement a lot of downloads a lot of time spent on let's say an app or even if it's a consumer product um a lot of kind of really high velocities, let's call it. How do you have to measure if you think something is maybe temporary or something is actually long, could be long lasting?

39:03I think different categories have different, I think it's always hard, but I think different categories have different degrees of difficulty. So for example, I think consumer social is particularly hard. But again, if you, you know, Brian was an early investor in Snap. So if you invest in, you know, a consumer social platform that becomes one of the once in a generation platforms, like that's amazing. But I think we understand, like we have a higher bar for identifying certain companies than others because the barrier, like it's like way, it's way less friction to download something for free that you can just easily also delete that you don't have to put a lot of effort into using that may just have entertainment nice to have value versus a utility for example you know when you look at on the app space for example if you look at like someone's average phone they probably have like 50 or 100 apps and probably use like four of them on a daily basis actually like you can tell me like what apps are you using on your phone like every day or you're like i need to use this app i use slack utility utility exactly gmail also utility uh my fitness my fitness pal perplexity uh chat gpt um so those are all utilities yeah utilities uh spotify now we're in entertainment entertainment but like spotify was really clever because they created playlist that you put in you have to put effort into making your playlist and then it disappears if you unsubscribe so that's pretty that's that is pretty sticky yeah no for sure for sure but you can't work into it right so that's something we look at like when we let's say like on because i know we've talked about brand a lot like on the tech side it's like how much effort have you put into this thing and you've probably put a lot of effort into your spotify at this point because if you get rid of it, you have to start all over.

41:11I think just like anything, ease of use. You just know it and it just becomes a habit and you know exactly where the songs you want to play are. I haven't been as good, I'll be honest, at making playlists. I just use a search function like crazy. But yeah, I mean like I know it now knows all the podcasts I listen to so it just kind of just comes up quite quite frequently and also kind of pings me when there's a new episode or something so it's just really just like anything i'm just kind of like a creature of habit uh just from using it so so yeah okay that makes sense yeah that's a great point um but but also youtube um i i took off to uh tiktok off my phone um i i i used to be on tiktok but um but i just like i once i start i I feel like it's just then like 20, 30 minutes down.

42:07Yeah, exactly. Then it's like 20, 30 minutes go down, even an hour, and I just can't do it. But yeah, how about you? Where's my phone? Oh, I don't think I've ever done this with anyone before. Yeah, it's kind of a fun exercise. Yeah, okay. So I have my browsers. I have like my kids monitor, all the cable streaming ones like peacock and hulu and yep pandora and spotify the preschool like payment system linkedin uh starbucks my airlines yeah wallet i'd imagine wallet and then my and then news like ap um and then uh yeah i have facebook instagram and tiktok yeah yeah but like tell me this how many apps do you have installed i don't think i want to tell you that just because of so many that's what i'm saying like the bar is really high but this is how we think about things you know it's like there's so much out there oh my kindle but i guess to your point what we really oh my pharmacy what we really look for is around what becomes habitual like what can become truly integrated in your life do you think then from that point that i know that there's been a couple articles circulating around this but do you think on the on the point of social media that the a new social social media platform on this wave of mobile um do you think of that that that is that one that truly you know takes off and and uh becomes um becomes widespread do you think that that is going to happen of course i mean some like sometimes things just emerge again because other things get stale and or you want to you know sometimes like great brands and I would consider social media one of these is that a brand says more about you than than the title itself like I want to invoke something about myself and that's why I use certain brands and so I think you always see these trends where people use certain things and then they move on to other things or they start to fill different needs.

44:49And then maybe they go back to the original brands or they have like there's this always like push and pull. Like here's a here's an example. I get a lot of heat from my friends because I still use Facebook sometimes or like Meta and they're like Meta's for like you're oh my gosh I mean how old are you? Like it's for boomers now. And people are saying like, that's the reality of what people are saying. Although it's, it's an enduring brand, they're doing a ton of interesting things and innovative things. But, you know, nothing has changed about meta. But like now there's this like perceived, you know, for a while there was like LinkedIn is your professional.

45:33And, you know, Instagram's your selfies and Snapchat is for like the young kids and meta's for like the boomers. So I think there's always going to be room for something new because people are going to need something to help identify themselves or like create community with someone else. But if you wanted to ask me, like, what do I think it'll be and what shape it'll take and what will catalyze it? I have no idea or else I'd already be an investor in it. In terms of AI, I mean, I know that you've made some AI investments, if I'm not mistaken. but for you to become interested in AI let's say like an AI company what actually kind of has to happen in terms of like the use case for you to become interested so we joke that you know AI for us is like saying you're like you use the internet right so it's like Brian jokes he's like if you're not using AI like what are you doing so I think at least for us there's nothing in terms of the innovative picks and shovels on building this in AI that would make us interested, either because we don't feel like a 500K check is going to do anything for anyone, or we just don't have the technical knowledge to really vet how X is different than Y.

46:55Otherwise, I mean, I think, again, it's, you know, if like we look at a billion e-commerce companies and some of them do well and others don't. And it's really, but no one comes to us and says, like, I'm building a business where you can shop on a computer. And we're like, wow, you can buy something? Yeah, yeah. You're using it. You're just using it as part of it. Maybe you're making it smart because your user interface is great or like you've integrated well with other platforms. So you have an interesting sales and distribution advantage. So I don't hate on AI in the sense that I think that it is part of the future, but I don't necessarily hear it as a standalone term and think, oh, that's enough.

47:42Like at that point, it's just looking at what you traditionally look at a company, the founder, the product, how they think about their consumer. Do they have a sales and distribution advantage? Like how are you using AI to be an accelerant to your business or to make something that wasn't possible before possible now or to better serve your customer or give them a more delightful experience or make them, you know, maybe your customer doesn't even know you're using AI, but they think you have the best customer service of any company. they've ever dealt with. That's the kind of stuff that's interesting for us, not necessarily AI as a standalone technical term.

48:21That's a really good point. That's a really good point. If it's okay, can we do a quick fire round? Okay. Cool. I'm very good at these. All right. What is the biggest consumer trend to watch out this year for, do you think? We're so founder-driven. I don't know. Anything, I think that we look a lot it like the downstream effects of like ozempic and all of that oh okay this is gonna change things how you date how you drink how you eat do you need special meal plans do you need more supplements because of it are you going to the gym more are you going to the gym less are people getting divorced more because one of you's like you know not you don't like meals out anymore you don't like the taste of alcohol and the other one wants to you know live it up i think lifestyle changes happening with a zempic yeah that no that's a great point also also does that mean that you have to supplement it with you know more protein for example um uh to make sure you still have you know adequate uh protein levels um and uh and yeah i i've been thinking about how does ozempic as well change the grocery store just just in general um like what actual categories won't do as well if, for example, mass, you know, people that who are overweight, if they actually do subscribe to Ozempic or or have prescriptions to it, how would that actually change at the grocery store?

49:47One thing that's interesting is and then I think they're like counterintuitive points, right, to your point. So are you going to eat less pastries because, you know, your hunger controlled and so you're not going to eat, you know, things that are bad for you? Or are you going to eat more pastries because you can portion control now and so you can have treats that you love and know that you can only have a couple bites of them? Is this good or bad for donuts? Yeah, no, that's a good, that's a really good thought. I would have thought it would have been bad just from face value uh would have been bad for donuts but but you do make a good point in that can you actually do a much better job in terms of portion controlling yourself if you know that you can control your appetite and you want a treat and you can have a few bites of a donut then you might be able to actually enjoy certain trees the way that you know other countries make fun of us for where they're like we have desserts and we have pastries and we don't we're not like restrictive because we portion control so i'm curious i don't know the staff by the way so i'm curious but i do think there will be changes from things like that yeah no that's a fair point that's a fair point what what consumer category are you most bearish on VR?

51:15I guess. VR. Okay. Okay. I don't know. I mean, I think great founders always know how to crack through the noise, which is why we're founder-driven, not category-driven. So many of our companies are not innovative categories. When you think about it's a beauty brand, it's a dog food brand, It's a supplements brand, but the founders make it innovative in a certain way. And so that's why I'm so bad at these quickfire questions because I'm like, well, it depends. I don't know if it's the lawyer me too. I'm like, I don't want to say something so black and white when I know there's a world of gray out there.

51:59That's a fair point. That's a fair point. What's your favorite consumer product innovation from the past five years? Ozempic? ozempic okay i mean i don't know i think it's a huge one um no it's one we've just talked about yeah um consumer product innovation now i feel old because i want to say ride sharing and i feel like that was 20 years ago so what happened what happened in the past from 2020 to now I actually think on the ride, on the ride, Sherry in front, I think Waymo is like unbelievable. Just from the next age. I think that that is just incredible in terms of innovation. Yeah. I mean, a lot of people joke about the freedom of not having to make small talk, but the ability to control your own music is really liberating.

52:59And the volume. Yeah. Yeah. All right. I'll steal your answer. Waymo. Final question. What's one book that's inspired you personally and one book that's inspired you professionally? I think both. One of my favorite books as a child was The Little Prince. And it has inspired me both personally and professionally. because it has two really strong themes, one of which is don't diminish simplicity. You know, we lose, I mean, brief overview, it's about this little prince and he goes to this new planet and he wants to take care of his rose. He has this like beautiful, it's a children's book. He has like this little rose and he goes to this other planet and he realizes there are like millions of roses.

53:55He thought he had this like one unique treasure thing and then realizes there are all these others and then kind of learns that there's meaning in the one he has because he has chosen for it to be significant to him and he has a connection to it. He doesn't have a connection to all these other roses. And I think personally and professionally, whether you're thinking about a spouse or like thinking about a consumer brand, um one you know one of the big themes is that as adults we over complicate everything or we try to diminish curiosity and creativity and whimsy um and so for example in the book someone draws a picture of a hat and the adult says of course it's a hat and he says no that's a snake eating an elephant and i love i just like love that idea to just remember to continue thinking outside the box.

54:48And also that even if it's a children's book, it has so much depth in it that it's okay to not necessarily recommend something that's academically hard to sift through. There's a reason why it's been an enduring book. But also on the line, whether professionally through marriage or a consumer brand, this idea of there's a lot of everything, but things have meaning to you because they have meaning to you. And like this like kinship he has with this one rose, even though there are a million other roses and the realization that no, this one is special to you is just kind of this like enduring idea that I think we go through in life, whether you think about commitment or whether you think about, well, can someone build something that someone connects to when there's a million other X products?

55:43And for us, like we're not investing in just products, We're investing in, you know, an emotional connection. Totally, totally, totally. I know that makes that that makes a ton of sense. And I really appreciate you sharing that. I think I don't think we've had anyone else share the little prints before. So you are certainly original, Shami. Yeah, I feel like I should have said something like. No, no, that's perfect. That's the intelligent investor. But I think there's like a lot to be learned about like just human principles and thinking, even from like a children's book, especially now that I have my own children.

56:23Sometimes, you know, my kids are asking questions like, what is God? And like, why do we die? And and it's it's really incredible to be able to learn about it from the level. I don't know, like everyone talks about first principles thinking and there's nothing more first principles than a children's book. Right. It's like this is how basic you need to be to explain these grandiose topics. And it's been it's like really been valuable to kind of go through life with that where you're like, why am I overcomplicating this? Like, let me just pare it back. And I think for consumers as well, something we I mentioned at the beginning.

57:04so maybe this kind of like bookends well is that you know founders who who also know how to deliver a message simply and they're not over complicating it because there's only so much our mind can can absorb or connect with yeah no for sure um no that's a great uh awesome example um I haven't read The Little Prince, but now I definitely need to add it to my reading list. Yeah, read it. Tell me where you think. Will do. Will certainly do. Shamin, thank you so much for your time. This has been a lot of fun. Thank you. And thank you for taking the time. And that's it. Shamin, thanks so much for coming on the show.

57:47Hi, Bean. Thank you so much for sponsoring this episode. And if you're loving the show, please hit that like button and subscribe on whichever platform you're listening on. And if you really, really like the show, check out theconservc.com and sign up to the newsletter. I send a weekly email of all the latest news in consumer. That's happening. Thank you for listening.

From the publisher

This episode is brought to you by Highbeam.


Highbeam is the all-in-one banking and cash management platform built for consumer brands – https://www.highbeam.co/capital?partn… 


Join host Mike Gelb as he chats with Shamin Walsh, Managing Director at BAM Ventures — the early-stage VC firm behind Thrive Market, Honey, and Cotopaxi.


Shamin breaks down how BAM spots winning startups early, why fund size shapes strategy, and what it really takes to build sticky consumer brands — without chasing unicorn hype.


From AI buzz to price discipline and founder fit, this episode is packed with practical insights for anyone building or backing a consumer company.


🕒 Timestamps

00:00 What Makes AI Actually Valuable

01:22 Intro – Who is Shamin Walsh & BAM Ventures?

03:44 Why She Joined BAM & What Makes the Firm Different

07:00 Is Consumer Still Sexy? (Hint: Yes, If You Do It Right)

10:07 Power Law Returns in CPG & Brand Exits

13:21 Why Fund Size Dictates Strategy

16:10 Balancing Brand, Commerce Infra & Consumer Tech

17:30 What BAM Looks for in Founders

20:15 Case Study: How Thrive Market Nailed Consumer Behavior

23:15 The Danger of False Signals in Consumer Startups

26:00 How BAM Thinks About Reserves & Follow-Ons

28:20 Staying Price Disciplined (Even in the 2021 Hype Cycle)

30:00 Why Founders Pick BAM Over Bigger Funds

32:00 Capital Efficiency ≠ Always Bootstrapping

35:09 Fundraising Strategy & How to Navigate Future Rounds

37:00 What Early Traction Signals Actually Matter

39:10 How BAM Measures Stickiness vs. Trendiness

44:00 Could a New Social Platform Still Win?

46:00 BAM’s View on AI: Not a Strategy, Just a Tool

48:00 ⚡ Rapid Fire Round: Trends, Products, Books

52:00 Why “The Little Prince” Still Inspires Shamin

📬 Subscribe to The Consumer VC newsletter for startup trends:

https://www.theconsumervc.com/ 

🎧 Listen on:

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