In short
How the hosts use Claude (Opus, Code, Skills, and CodeWork) to build a creative-strategy “operating system” that turns brand/domain context into scalable ad scripting and QC, claiming it supports 6,000+ ads/month and improves strategist efficiency.
Guest backgrounds
No guests are named in the transcript; it’s presented as a mastermind by the DTC Diaries hosts.
Key claims
- AI will commoditize execution, so competitive advantage shifts to strategic depth and context.
- Prompts matter less than “context engineering”: brand context (brand DNA, tone, USPs, reviews, best-performing ads) and domain context (industry frameworks, scriptwriting fundamentals, hook mastery).
- Claude Skills + Claude Code become “infrastructure” via an agentic layer that logs reasoning traces and strategic decisions into a self-learning system.
- They use Meta reporting/QA gates and psychological targeting (valence zones) to diversify creative signals and improve incremental reach.
Notable examples
- Script-writing skill reads a Notion CSOS: brand DNA doc, persona bank, latest strategic report, and framework database; then selects UGC/hybrid/static references and produces a script with QC checks.
- Valence gap analysis via Meta API: identifies emotional-state undercoverage (e.g., too few ads in a specific valence zone) to guide new scripts.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Chapters
Tap a time to open that second in VOThe Shift in Creative Strategy
0:45 to 3:06
Exploration of the need for strategic depth in creative processes due to AI advancements.
“The ability to actually use these tools to increase high level strategic activity.”
Leverage in Creative Tasks
3:06 to 4:24
Discussion on breaking tasks into points of leverage for improved efficiency.
“Now, we create over 6 ,000 ads a month across high production UGC and static.”
AI and Strategic Partnerships
5:17 to 6:00
Analyzing the shift from service-based to outcome-based pricing in creative strategy.
“Now we run a service-based business, this is going to become less about providing a service to a client, you know, in return for some, you know, for a retainer fee, it's going to be more about outcome based pricing.”
Fundamentals of Context Engineering
6:00 to 7:10
Overview of the importance of context in using AI effectively, including tracking KPIs.
“So what you'll know by the end, why our context forms the basis of using Claude effectively, how to create Claude skills and use them to accelerate your work.”
Understanding Context Types
7:10 to 11:12
Breakdown of brand and domain context, crucial for effective AI integration.
“And that's why this is so, so important, right?”
Building a Context Library
11:12 to 14:03
Advice on organizing context into a library database for optimizing AI outputs.
“So breaking that down, and this is an exercise that I recommend you doing if you haven't done already.”
Building Skills with Claude
14:03 to 15:11
Learn how to teach Claude the logic of context for effective scriptwriting.
“So for an example, if you're building a script writing skill, you know, that means we can use the storytelling and script writing one on one context document.”
Understanding Claude's Capabilities
15:12 to 16:04
Explore Claude's enhanced reasoning, coding abilities, and context management.
“and the importance of context and some of the things that we're going to be building today.”
The Evolution of Claude's Functions
16:05 to 19:29
Discover the new functions of Claude and how they enhance the creative process.
“It's also more cost effective, and it has more in better and more intelligent reasoning as well.”
Building a Bespoke Operating System
19:30 to 21:24
Learn how to create a custom operating system utilizing Claude's capabilities.
“that can be better utilized externally there's less back and forth though with co-work and It is kind of like instructing someone and it can tap into multiple different agents or sub agents at a given time.”
Show all 32 chapters
Developing Skills: A Practical Guide
21:25 to 24:18
Understand the process of building a script writing skill with Claude.
“So just to get started on chord skills before we get into that other stuff.”
Creating a Single Source of Truth
24:19 to 27:24
Learn how to establish a comprehensive dashboard for your creative strategy.
“Now, your stack for, you know, that we have been using as a V1 for a lot of our skills.”
Maximizing Frameworks and Best Performers
27:25 to 28:00
Explore the importance of logging frameworks and best performing ads.
“creative strategy for yourself or someone else.”
Importance of Logging Ad Performance
28:00 to 29:34
Learn how to track ad performance metrics to inform future strategies.
“You have best performers, you have lots of frameworks that you need to be logging and logging a hypothesis of why they worked.”
Utilizing AI for Script Writing
29:34 to 30:48
Discover how to leverage AI for effective ad script breakdowns.
“and you can sort by highest impression videos.”
Deep Dive into Valence Zones
30:48 to 34:24
Understand how emotional states impact ad effectiveness and reach.
“The SkillMD, as I said, it's the orchestrator.”
Analyzing Ad Gaps with Valence Gap Analysis
34:24 to 36:31
Learn how to identify emotional gaps in ad strategies for better targeting.
“sorry, a blog article where she talks about valence zones.”
Phases of the Script Writing Skill
37:27 to 42:04
Explore the step-by-step approach to building effective ad scripts.
“So as I said, the things you'll need for this is your Notion CSOS.”
Understanding the Brand DNA and Persona Bank
42:04 to 44:24
Learn how a tool leverages brand DNA and persona information to enhance ad scripts.
“So the first thing it will do is go into that brand DNA document and read that information.”
Phases of Script Development: Context and Logic Flow
44:24 to 46:14
Explore the importance of logical flow and context in script development.
“Like if you think about yourself as a creative strategist, let's say, you try to understand things in different layers in your own head.”
Psychological Targeting and Valence Zones
46:14 to 48:54
Discover how psychological targeting and valence zones influence ad effectiveness.
“So valence zones is something that we use as part of our scripting now and approach.”
Framework Database and Script Creation
48:54 to 51:20
Understand how framework databases streamline the script creation process.
“And it will give us a hypothesis of why it picked that framework as well.”
Quality Assurance and Grading Skills in Scriptwriting
51:20 to 55:21
Learn about the implementation of QA processes and grading for script improvement.
Enhancing Strategic Skills with AI in Creative Processes
55:21 to 56:00
Explore how AI can enhance the skills of creative strategists and improve outcomes.
“And I've personally seen that this has really helped improve strategists and upskill them because it teaches them things maybe they didn't see.”
Understanding Ad Review Criteria and Scoring
56:00 to 58:40
Learn how to assess ad scripts using a detailed scoring system.
“It would then load the reference files, so the funnel positions, three dimensions, which is the psychological states, losing scripts, hook master in storytelling fundamentals.”
Building a Creative Infrastructure
58:40 to 1:01:18
Explore the concept of a centralized control room for data management.
“So with our army of skills, and I guess, you know, context and understanding of how the fundamentals work, that's where you can start looking at building real operating infrastructure in your mix.”
Harnessing AI for Creative Strategy
1:01:18 to 1:04:15
Discover how AI can enhance creative strategies and decision-making.
“Or give me some insights in terms of where we're seeing strongest blended soft metrics for each persona breakdown and what are the opportunities?”
The Role of Reasoning Traces in Decision-Making
1:04:15 to 1:10:00
Understand how reasoning traces enhance AI's learning and decision-making.
“Reports, which essentially is like a one-click strategic report build.”
Understanding Reasoning Traces in AI Ads
1:10:00 to 1:10:46
Learn how reasoning traces enhance AI's ability to improve ad performance.
The Importance of Iteration in Skills Development
1:10:46 to 1:12:01
Discover why continuous improvement is crucial for skills and ads alike.
“The difference is like it still doesn't have the context or understanding of the nuances of you in your life.”
Creating Static Ads at Scale
1:12:01 to 1:13:17
Explore a system designed for mass production of static ads effectively.
“And then the final one that we are doing as well, which is working really well is a static generator.”
Integrating Brand DNA into Ad Creation
1:13:17 to 1:14:17
Learn how to fuse brand identity with ad frameworks for effective marketing.
“Again, we've got reasoning traces logged into this.”
Transcript
Automatic transcript. May contain errors.0:00Today on DTC Diaries, we're doing a mastermind breaking down how we are using code right now across creative strategy. And this is by far our most asked for mastermind. Now, as we know, the AI ecosystem has fundamentally shifted in the last six months. And a lot of people haven't necessarily caught up. Platforms are very much racing to commoditize execution. Now, what that essentially means is there needs to be more focus on strategic depth. You know, it's that ability to take a signal and turn it into a creative decision faster than ever. You know, the ability to create operating systems, how to build processes to log context, how to best utilize data or store it within a warehouse to be able to speak to it.
0:47The ability to actually use these tools to increase high level strategic activity. So the problem is most people jump into using code code or they build pointless web apps that really don't have a business case. They are just flashy features or flashy tools that aren't really actually great to use or don't have any utility. They also don't understand maybe the architecture, how to actually build or use Claude's skills correctly, how to enrich brand or domain context. So today we are walking through the end to end process of all of this. So we're going to be looking at why context is the entire game right now and why your prompts matter less than you think.
1:32How to build cord skills that compress your team's best thinking into systems that can actually run and drive better results for your clients as well. So I'm going to be showing you exactly under the hood how we build our script writing skills as well as reporting and script QC skills as well. We're also going to talk about what unlocks when you stack skills and context fundamentals with clawed code. So that's the agentic layer where things stop being chat and start being real infrastructure that can compound at scale. We're going to look at how structuring AI inside of creative strategy department looks right now.
2:10And also the part I'm really excited about is looking at the bespoke operating system that we've built for my brand and also that we are integrating into our agency and all of our brand accounts. This is a compounding self-learning intelligence layer that started as a junior strategist, but through giving feedback to it and also implementing systems that allow us to easily log reasoning traces and strategic decisions, it now acts like a senior strategist. or a head of performance creative. So we're going to break down the architecture of this and how it actually works and how you can utilize things like reasoning traces to compound AI's learnings with time.
2:54So whether you are new to your journey using Claude or you think you're advanced, we will cover the end-to-end fundamentals in today's session to help you succeed in the next chapter of e-commerce. So without further ado, let's get in. Now, we create over 6 ,000 ads a month across high production UGC and static. So utilizing these tools effectively has become even more important, not only to ensure that we can kind of remain efficient and, you know, reduce our cost per creative, but also to ensure that we are using these systems in a way that can actually improve the performance and the output of the stuff that we are doing.
3:35And also, you know, as I like to describe it, we break tasks now into points of leverage, right? So we've got low, medium and high leverage. So maybe like static scripting, once you've got your concepts or, you know, building the brief of a static ad, it's pretty low leverage now, right? Now, that isn't me saying statics aren't important. But if you've provided the right inputs, and the system has the right context to be able to do that as effectively as you, that then means that you as a creative strategist have so much more time to focus on the higher leverage stuff, which is things like research, strategy, etc, etc.
4:15So that is why utilizing these tools effectively is not only important, but it's essential because if you don't, you will be left behind. Quick question, how many tabs do you have open right now to manage your business expenses? There's your bank, your expense tracker, your ad account, some spreadsheet, maybe even an AI companion to help you make sense of the chaos. If that sounds familiar, InCard has the solution. InCard is the financial platform built for how modern businesses actually operate. Multi-currency accounts, corporate cards and a fully connected banking experience all in one place.
4:48It replaces chaos with one connected system and i mean actually connected shopify zero meta all in one view all in one dashboard you earn cash back on the things that you're actually spending money on think sass travel ad spend the exact costs that eat into your margin every month and brands like azio beauty and aloe paris are already using it to scale smarter so check out in cards through the link in the description below and back to the episode. Now we've gone through this kind of pretty huge shift over the last kind of six to 12 months and this shift is very much around the idea that AI is soon going to commoditize execution and that's kind of coming into some of the stuff that I just mentioned then and replacing those low leverage tasks with high leverage thinking is going to become more and more important.
5:39Now we run a service-based business, this is going to become less about providing a service to a client, you know, in return for some, you know, for a retainer fee, it's going to be more about outcome based pricing. So people are going to be paying for an outcome. And if they're paying for an outcome, we need to be a strategic partner, not an execution partner. So that's why the focus is going to become more on things like strategy, QC, and prioritization. So what you'll know by the end, why our context forms the basis of using Claude effectively, how to create Claude skills and use them to accelerate your work.
6:18The capabilities of Claude code and Claude skills combined, so we're going to actually run you through what we are doing from an operating system standpoint once we have the foundations and basics of not only context, but also skills and agents. Also how we're structuring AI within creative strategy. So how we're thinking about this and then function builds that live inside the brain. So some of those builds we're going to be going through as well with you. Now, I think some of the mistakes made, and I touched on this at the start, is like diving into things like code and, you know, too quickly and without understanding the fundamentals.
6:54Because one, if you're building architecture in the wrong way it is likely going to break but also style over substance what is the business case what is the KPI that we are attaching to this feature or this build that is going to either drive better performance or build efficiencies with our process so it's important that you are tracking improvements against a KPI or a benchmark when you build something how are we tracking the performance of that build so before we get into any of this the the absolute fundamentals or basics is context you know is context engineering now we went through this um you know progression of starting with prompt engineering where it's essentially just you inputting a prompt then we move to context engineering which is actually more about speaking to the context and providing enough context that the output is strong enough.
7:52And that's why this is so, so important, right? And the problem with prompt engineering that we see is that it's kind of like, in the way I like to describe it, it's like a lecturer within a business school. They've never been an entrepreneur themselves. They've never actually run a business, but they've just studied business. Now, this is what I feel like prompt engineering is, with and you're just asking the LLM a question and expecting a response they're going to be tapping into their own context that they may have from you know a vast range of domain inputs through through the world wide web now they don't actually understand the context the domain and business context that we have to be able to get the best possible outcome because AALI without you know you giving it the right inputs is blind to things like performance data customer language, internal insights, nuances, etc, etc.
8:48And the gap is you as the individual have the intelligence and it's your responsibility to provide AI with that. They've got the processing power, we've got the intelligence, you can't use either individually, we need to compound and bring those two together. So the two types of context that you need to be thinking about, and it is super important that you are because as AI, you know, becomes more and more important and integrated into what we do, the it becomes even more important that everything within your brain is being downloaded in a way or formed in a way of broken into one of these two categories, brand context, or domain context.
9:28Now brand context is everything such as the products we sell, who we buy for, you know, it's the, you know, the brand identity documents to really understand the tone of voices, the USPs, how we speak to our customers. It's the reviews. So the live reviews that we are seeing all the time on our website is the top performing ads, the data, what is working right now. That is all of the context from your brand that makes it bespoke. Domain context is more from a wider industry perspective or skill point of view. So that could be industry best practices related to, in this case, creative strategy.
10:07It could be how to write incredible scripts. It could be best performing static ads. So that could be if you're an agency owner, you could have 50 static ads that have worked well across multiple accounts. If you're a brand, it could be your top performing 30 static ads and a breakdown of why they worked. Similarly, with hybrid, UGC, etc. Now, these aren't necessarily, these are more kind of broad based pieces of domain context that uncover patterns in those best performers. So rather than like, you know, brand specific context, which is related to the data, these frameworks are more looking at, okay, here are a lot of the things that are working right now within the market.
10:47And let's hypothesize why those are working, because that is great context that AI can use to enrich and enhance its outputs. And the final one could be things like hooks. So how to make great hooks. If you give domain context to AI in terms of how to write great scripts, but maybe not hooks, then it's not going to really understand the fundamentals of how to really capture attention. So breaking that down, and this is an exercise that I recommend you doing if you haven't done already. We break context, as I say, into domain and brand, and that it kind of breaks into from a domain perspective, external learnings and insights and internal knowledge.
11:30Now, I get asked all the time, well, what if I don't have the expertise around creative strategy to really train a model or provide a context document on what internal, you know, how to do that really, really well. Now, the good news is you can go to things like YouTube, Twitter, LinkedIn. in, there are endless resources and articles that you can use that is going to help enrich your context on how to do things super, super well. A great example is someone like Sarah Levenger on Twitter, right? She does these incredibly long 2000 word blog posts about hyper specialized parts of creative strategy.
12:11So one could be how to increase your incremental reach as an example. Now, if you take that article and ask your LLM to create a context document with that article, then it is going to do a really, really good job of doing that. Similarly, if you take one of our common examples, actually, is we've got a script writing context doc. Now, script writing is something that, again, is very nuanced. What works, what doesn't. Now, I did a whole mastermind on DTC Diaries. We'll put the link down below, which breaks down how to write great ad scripts or storytelling and script writing. Now, you could literally take that video, transcribe it or take the transcript, put it into AI and ask it to turn that into a context document, giving it very clear objectives or what the ideal outcome of that context document is.
13:02Now, this is what you need to start doing in every skill or every part of the domain expertise required to do a job well, because that is what is going to drive to better, better outcomes. Now, from a brand perspective, that could be things like downloading your best performing ads. It could be internal SOPs, data, processes, documents. Now, that is the stuff that you already have and is quite easy to find. Now, what we used to do is actually organize all of this context into something called a context library database. So this is something that we have. But as we will talk about later, we don't require anymore with our new setup in our operating system.
13:46But I would recommend doing this as an absolute step one, because if you've got a document like this that breaks down the different context that you require, then what that means is when you're building skills, you can cherry pick and tap into different things for different skills. So for an example, if you're building a script writing skill, you know, that means we can use the storytelling and script writing one on one context document. Why losing scripts don't write script writing theory, how to make great hooks or hooks one on one. We could also pull in the high high prod best performers, UGC best performers, et cetera.
14:25And it will be able to create skills quite easily because you've given it the context to do so. The great thing with Claude, when you build skills within Claude, is that it can actually, you can ask it to help you build the logic of what context to tap into at what stage of the process to avoid something called context blow. Now, before you understood the AI needed context, you'd essentially copy and paste brand docs, et cetera, et cetera. but now you can productize your expertise and then you can deploy infinitely. So that is why I'm super, super bullish on logging every decision that I make in the business, a strategic decision, because my operating system will start to learn how and why I make certain decisions, which is super, super exciting.
15:11But let's just take a step back now that we understand context and the importance of context and some of the things that we're going to be building today. But how do we get here? So it was very much this shift from kind of chat to agent to some degree, which meant that, you know, we there was accelerated reasoning, which essentially is the subconscious reason why we make certain decisions, coding capabilities now as well. and also a Gentic tool calling, which I think is really exciting and something that we have all been waiting for, for a long, long time. Now, what has kind of happened over the last three to six months now, as we can see, we have introduced Claude Opus, which is a top scoring LLM, which on coding and debugging, it has a huge, huge context window.
16:03And if you don't know, like how we would describe a context window is like imagine a piece of paper you can only write a certain amount of words on that piece of paper if you write more words on it it won't be able to actually log or remember that so it's essentially the memory in which we can we can hold before we start to bloat or that that memory or starts having to compress so the bigger the context window the more memory it the the llm will be able to store and as a result the outputs will be much stronger. It's also more cost effective, and it has more in better and more intelligent reasoning as well.
16:42Then came called code, which was a poorly named terminal based coding agent. It understands and writes entire code bases. So it can actually, you know, just by you speaking to it in layman's terms, it's able to fully manage a terminal based coding agent. And as a result, it will be able to create code that could translate into the lights in the web app, et cetera, et cetera. So it's super, super exciting, some of the stuff that it can do. And the great thing is it can do all of that while you sleep. So if you give it a clear brief of what it needs to do, it can go away and do that. And by, you know, within a few hours, you can have a whole system built, which again is really interesting.
17:26And call code will tap into things like the context we discussed. It will tap into things like skills, dependent on what you are trying to get it to do. Then came Claude's skills, which essentially is a folder of repeatable knowledge. So you are essentially training Claude to be able to do one task really, really well with a desired outcome of that task. So that could literally be a reporting skill. So you could train it to go in and, you know, actually create a report for you. You could get it to write really great scripts. And why it's great is because it's super, super directional and it uses logic to be able to tap into context at the right time, which is, you know, if you're thinking about like a chat GPT bot, what that used to, you know, a custom bot, you would just upload loads of context documents, but there was no logic in terms of when to tap into those context documents at what time.
18:28So by doing it this way, it's much more directional and means that if it needs to tap into more domain context first about, okay, what is a creative strategist, and then tap into how to write a great script, then depending on what your input is, so let's say it's a UGC script over a hybrid or static, it won't need to touch any context related to high prod or static it can just go very focused and directional into ugc context so that's the kind of logic that it will build as a result of the inputs that you provide it the next is called code code work so essentially called code work is a the same as code but it doesn't require necessarily a terminal experience so it is much more user-friendly way of actually building something but the difference is it's far less bespoke so within code code you can hook it up to something like vs code which will allow you to actually build clear hierarchy and commands that ensures that we are building a fully fledged operating system that can be better utilized externally there's less back and forth though with co-work and It is kind of like instructing someone and it can tap into multiple different agents or sub agents at a given time.
19:51Now, this, you know, when we go past all of these, we are then at a point of a bespoke agentic OS system or, you know, operating system. And what this means is we can start actually building custom solutions for our business that truly, truly learns how best to deliver on an outcome. So that could entail self-learning intelligence. So as a result, you could instruct the system how to do something better as it goes or how to actually, you know, log some log piece of reasoning. So here's why we made a certain strategic decision. And it will be able to log that context. And then as a result, get better as a result, get better after that point.
20:37Now, if you were just doing that in Claude Cowork, it wouldn't quite be the same. Now, obviously, you could go back into the same Cowork chat and it will have memory. But that memory will eventually diminish over time. And as a result, it won't remember those things that we changed. A one of these systems means that we can actually build a back end data warehouse that logs data, live data at all times, context, decisions, and it is all centralized within one brain. The agents then or the skills live on top of that brain so it can actually tap into that live context at a given point and all of that compounds over time.
21:20This isn't an individual skill that does a singular task. It is a holistic system that essentially can, you know, replace doing these things individually across lots of different platforms. So just to get started on chord skills before we get into that other stuff. Now, I'm going to talk through how we actually build our script writing skill as a clear example. Now, a skill is broken into two parts. So you have the skill MD, which essentially is like the brain. It's the routing logic. So, for example, as I used an example earlier, if our input is, you know, we want to create a UGC ad targeting this persona, it will know using routing logic that it should, yes, look at fundamental context across creative strategy and script writing, but then it will only tap into context relevant to UGC after that point.
22:16So, for example, our UGC frameworks. And then if we said to use a specific persona, it will only pull relevant persona information for that one versus all of our personas because it doesn't need it. And if it was tapping into all of our persona context, then it would likely bloat in terms of its output. There's also format detection. So as I say, is this UGC or Hyprod? So it's very directional in terms of what it uses. There's clear rules and guardrails that we put in with a skill. So for example, you could tell it to, when I ask to deploy the skill, it will ask me for three key inputs and I have to provide it with those inputs.
23:02One of those could be a link to a Notion document. So we use a Notion creative strategy operating system for each brand. So, for example, it knows on the back end that as soon as I provide the Notion link, it will go into that Notion page. It knows where to find the brand DNA for the brand in question. It knows where to look at the latest report. And it does all of that before actually driving its output. So, again, it's finding up to date context and it knows where to find it. So we are setting those rules within the skill. In terms of it's the second part of the skill is the reference files, the knowledge.
23:37That's the context that we have been discussing and building together. So that's the frameworks, the templates, the best practices. When you build skills and you've already got these context documents ready to go, we can actually ask Claude or have a conversation with Claude and say, OK, based on the outcome or the objective of this skill, what context documents or reference files do you need to give the best possible output? And you can actually have a conversation with it to actually build those things properly. So that is super, super exciting that, you know, even if you don't have that experience or expertise building a skill, Claude really helps you through it.
24:17Like it's super, super user friendly. Now, your stack for, you know, that we have been using as a V1 for a lot of our skills. Now, as I said, we now have an operating system that we use across all of our client accounts, which is a fully bespoke custom intelligence system that is self-learning over time. Now, you don't need to do that as a V1. Like a V1 very much should be, how do I, how can I start using these tools in a way that's going to drive better outcomes for performance, but then also efficiencies. and building a fully fledged all bells and whistles system is not necessary from day one.
24:59We've only just started doing that. We've been using skills for over six months and actually isn't really required until you reach that kind of next level. But the first one I would recommend from a creative strategy perspective is having a within Notion or wherever you can build these things is having a CSOS. So essentially, this is one dashboard on Notion that is your single source of truth. So ours looks something like this. It essentially has right now what the primary growth objectives are. It has up-to-date blended KPIs. So what is the benchmark? How are we performing against that benchmark?
25:35That is the North Star that whenever we are tapping into these skills, it can go into the CSOS relating to that brand. And it already has that context that it requires. We also have all of the strategic reports that we build for our brands. Now, we've got a skill that automatically uploads these into this database for each of our brands. So that, again, is automated to some degree, but you can do it manually. But I'd recommend having a database within your CSOS on Notion that has those reports baked into it. because as I said, you can instruct things like the script writing skill to actually go in and read the latest reports that has all of the latest insights.
26:18And as a result, it might tweak its output as a result of that. We also have our persona banks. So obviously, if you haven't, go back and watch our persona mastermind, but this will include all of our personas and then the micro personas. So if I clicked open on that, it would have a massive breakdown of who that persona is, what their fears, their desires, their motivations are. So again, if we're building a script writing skill and I say let's use p1.1 it just goes into the csos it reads the primary growth objectives the strategic thesis it pulls that persona information and as a result can speak on behalf of that persona it also has things like awareness level splits persona splits just relating to our creative strategy but this is the single source of truth and if you have a notion that keeps this all updated, you can quite easily build skills in a way that you can set rules that tap into different things when you require them.
27:15And that is the single source of truth. Now, we're going to provide an actual template for this that you can take away or use if you aren't already building, say, operating systems. And I definitely recommend doing this if you are running creative strategy for yourself or someone else. The other one is framework database. So now we've also got this built into our kind of web app or operating system that automatically pulls frameworks but if not one you can build an automation to do this quite easily where it you know pulls best performers into notion directly or you can just do it manually and using a va or something like that so we did this manually for a long time before it was possible doing it you know without manual inputs but essentially this maximized your unfair advantages as a brand or as an agency, right?
28:03You have best performers, you have lots of frameworks that you need to be logging and logging a hypothesis of why they worked. And you need to be logging them by ad type, funnel position, framework, and then obviously brand if that's relevant as well. Now, why this is super, super important is because, you know, as soon as, for example, with a script writing skill, if you've got a whole framework bank of high prod UGC and statics, let's say, if you give the input within your skill, okay, let's use Persona P1.1, we're going to use problem aware in the funnel, and I want you to actually go and pick a concept or a framework and give me a hypothesis of why you picked that.
28:49It will then go through its flow or its logic flow, where it will actually be able to directly pull, go into your CSOS, it will be able to read the brand objectives it will be able to look at the recent report it will then based on that report go into your framework database and pick a framework that it thinks makes most sense based on where your data is right now and it will obviously you've given it a funnel position as well so you've given it some constraints so again really great thing to do if you want to start executing at scale and by your skill utilizing data it can actually start picking ads that are working.
29:29Now, just a quick hack to be able to like easily do this, just take your best performer, or if you don't have your own best performers, go to ads library or meta, and you can sort by highest impression videos. They are usually the best performing videos for your competitors if you go on and impress highest impressions. I've tested this, it usually is pretty accurate. So that's what you want to do and then download them. You want to then upload it to Gemini and say, Gemini, can you create the framework breakdown of this exact script? I want the script breakdown, the visual description, the shot type, audio, etc.
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30:07I also want you to give me a hypothesis of why this worked and it will give you a hypothesis as well. Now, I also have a gem on Gemini, which has a bit of context on how to best hypothesize. So again, it has some context there on like what to pull, what information to pull, etc. But again, this is a super, super important part of your process. And once you do it this way, which I guess is the more manual approach, it's very easy down the line to then build this into an operating system. Because we had the approach already built out previously, it meant when we then built this into an actual web app, it was quite easy to do that.
30:46So what that workflow looks like from a skill building perspective The SkillMD, as I said, it's the orchestrator. It defines the phased workflows, the decision points, the input, outputs, etc. You've got your reference files. That's the knowledge base, the context. It taps into those at the right time, depending on how we build that skill or what the ideal outcome of that skill is. We have the Notion integration. So MCPs, you can build these in essentially like API connectors into different tools. It can, you know, we can do the same with Ads Manager. But, you know, you can actually integrate Notion and set up a connector in Claude.
31:27So just with a Notion link, it can go into Notion and find what it needs to with the right rules. Then we have quality gates. So we set these for every brand, which essentially is like, you know, we have a QA step, which has a checklist that it runs itself through to make sure the output is in line with the standards that we have set the skill. So that's something that I would recommend also including in your workflow builder. Cool. Now let's run through the script writing skill and the exact flow of logic that we follow and also the rules that we set to make this skill really, really strong. So what's super exciting about this?
32:11it we go into multiple layers right so we aren't just looking at this from the perspective of oh create me a script for this type of person with this angle and we are have the ability now to go much more in depth and look at psychological briefing as well so we don't just look at funnel position persona framework but we're also looking at things like valence zone and self-concept anchor so as we know valence zone zones one to four they are all different emotional states or psychological states in which we speak and the reason why we want to diversify these emotional states so let's say angry versus scared or disappointed or you know empowered and the reason we want to speak in these different states is because this is another layer that is going to really help drive of incremental reach in the ad account.
33:07Sarah Levenger does a great article on this that we've spoken about in the podcast before. And actually the issue a lot of the time isn't that you don't have enough volume within the ad account, but it's just that you're getting in front of the same people because you're speaking to, you're speaking in the same way within your ad creative. And as a result, Metis Andromeda isn't able to diversify, sorry, isn't able to, you know, pick up on the triggers that you put within your scripts that allows it to put itself in front of different people. Now, as we know, Andromeda is like the smartest librarian in the room.
33:44So it doesn't just know every book in the library. It also knows what is on every page in every book and every word on every single page. So that means it is incredibly talented at being able to get in front of the right person through the likes of what we've described previously as soulmate theory, which means there's the perfect ad out there for every single person. Now, if we're speaking to everyone in the same way, then you're speaking to everyone, you're not speaking to anyone. So that's why layering in things like valence zone is also really important within your scripts. Now, what we did here is Sarah Levenger has a video, sorry, a blog article where she talks about valence zones.
34:29and also self-concept anchors and language intensity as well and the importance of these. Now, this is a really in-depth article, and this is a great example of how we've used external domain context and then translated it into a context document for our own process. So we actually are able for the AI to go into our reports, understand what's working and not and pick up on those signals and then pick a valence zone that it wants to put against a certain ad that we are producing. Now, we also do another thing called valence gap analysis within our reporting, which again is part of the skill, right, in utilizing Meta's API, where it can actually pull every single ad creative that is live in the ad account that has spent over£500.
35:19It can do an analysis of maybe where the gaps are from a valence perspective, what emotional states we aren't speaking in. And then as a result, it can ensure that we are balancing out our creative strategy when we get into concepting. So our scripts are also speaking to those different valiant zones. So I just wanted to give that, I guess, ballpark understanding of how that works before we get into, I guess, the meat of the actual system. Now, the outcomes of this is increased blended ad spend. So we are seeing better ad spend through our creators within the ad account as well as better, you know, heightened hit rate, because it is able to be much more dialed in and ensuring that every decision that it makes is tied back to a hypothesis or is tied back to data.
36:06So that's really important. It also allows our creative strategists to be much more efficient. So I think they're about 20 to 30 % more efficient now by using this skill, and also advanced psychological depth. So I just ran through an example of that in terms of how we can tap into valence zones and speak to different people in different ways because it is able to pick up on those signals and adapt our messaging accordingly, which is super, super important. Quick question, how many tabs do you have open right now to manage your business expenses? There's your bank, your expense tracker, your ad account, some spreadsheet, maybe even an AI companion to help you make sense of the chaos.
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37:46So as I said, the things you'll need for this is your Notion CSOS. Now, as I say, that's if you don't necessarily have a custom built operating system yet. But, you know, it does exactly the same job, essentially, as long as you give it the right rules of what to tap into at what point. Reference files. So it will actually, that's your context document. So So it knows when to, based on logic, when to lean into those reference files at different points. Inputs. So what are the inputs that it requires to know what to go and do? Because obviously based on certain parts of logic, it will only do certain things if you tell it to.
38:23So, for example, if you're creating a UGC, you need to tell it you are, because otherwise it's not going to pull the right context. because there's some very directional contexts that are related to just UGC ads or UGC best performers, which it will tap into if you tell it that versus looking into high prod UGC and static. And then as a result of that, it bloating its context with a lot of information that it doesn't require. The only information it needs should be surfaced, essentially. The output. So that's what it will send back to us at the end. The decision points. So there are certain points where it might stop and ask for decisions.
39:02We've got a few modes that we're going to go through with you that we set up within this skill. We have quick mode and calculated mode. Quick mode is it just goes through the whole process end to end and gives us a script. Calculated, it acts more like a creative strategist, maybe, you know, your assistant, right? And you're having to sign off at each stage of the process, make sure you're happy with what it's doing. There are also QA gates that happen at the end of the skill, which means it is essentially putting itself through a checklist to make sure the script that comes out on the back end is good enough as it needs to be to be able to align with our standards, right?
39:44So the things that we will provide it are funnel position so is it unaware to most aware where does it sit persona code so that is you know we just codify our personas because then it will know through the rules built into the skill md that if i say persona 2.1 then it just goes straight to the csos it pulls persona 2.1 it pulls the fears the desires uh the motivators the breakdown of that persona how we speak to it And it will be able to extract that context to build into the script to ensure that it's really, really hyper focused on that. Because as we know with Andromeda, the more specific we are with persona, the better.
40:26That's how we're going to get in front of the right people. As well, as I said, creative strategy, creative type. So is it UGC, hyper or static? Because, again, we want to make sure it's getting in front of the right, getting the right context from the right bucket. We also ask the input of sending the CSOS link. So then AI knows exactly what brand we're working with and it can go in and find that the relevant information. There's also optional inputs like angle. So, again, if we wanted to be more specific about the angle that we wanted it to create a script for, we can tell it. Same with framework.
41:00Is there an exact framework that we want it to use? We can either link it from the framework database or we can give it a concept description of what you're trying to achieve. And then obviously the execution mode I mentioned already, which is obviously quick or calculated mode here. So what happens in phase one once we've actually kind of given the input? So it reads the brand's creative strategy operating system from Notion, essentially, and extracts everything that it requires to build great scripts that are on brand and align to the data at that given point. So what it's going to do is go firstly into the CSOS.
41:39And the first piece of brand context it requires is who is this brand? So we've got brand DNA document. So it knows to go into that brand DNA document. It extracts who are the brand, what are their USPs, what are their do's and don'ts, what's the tone of voice, how do we speak to their customers, the benefits of the product, everything it needs to know to get a clear understanding of how to translate that into a script. So the first thing it will do is go into that brand DNA document and read that information. The second thing it will do is actually go into the strategic report. Sorry, the next thing it will do is actually go into the Persona Bank.
42:19So that's why we've told it to Persona P1.2. Then it just knows it can go directly into the Persona Bank and pull all the information it needs for P1.2. It can pull the right core fears and motivators, etc. etc. The next thing it will do is go into the strategic report database within the CSOS, and it will pull the latest report that we built for that brand. Now, why this is great is because it's going to mean the data is super, super, you know, up to date, and it's pulling the right insights and translating that into our scripts. So it's actually using that data to hypothesize why it makes certain decisions with the scripts, and it will tie every decision it makes back to that data now this is a great example of you know why you need context with different parts of the process so we've had to provide reference file that tells the skill how to understand data and benchmarks so it understands ctr cvr tsl hold ray cpas etc etc it knows the benchmarks uh for for um it knows obviously the soft metric benchmarks it knows if you've got load tsl what the the reasons might be it knows what you can do to enhance that tsr off the back of it so again it not only is reading the data but understanding and articulating what that means in the form of a hypothesis so now it's gone and on and pulled all of those things the brand dna document it's pulled the persona code and the breakdown of that persona and then it's also pulled the um the strategic report so it's done all of those things and we've provided the brief inputs to allow it to do so we've decided on a quick or calculated mode so actually does this one and then obviously pulls those relevant bits accordingly and then it once it's got all of that information and it's it's followed the right parts of logic because it only needs certain pieces of context at certain times to ensure that one its own narrative and understanding is correct Like if you think about yourself as a creative strategist, let's say, you try to understand things in different layers in your own head.
44:34So if you're looking at a report, as an example, you're going to look firstly at like the wider brand objectives, which is the North Star, and then kind of trickle down into the bits that fall below that, which are essentially different layers. But if you did that in different orders, then it would confuse you and it wouldn't make sense. So that's why it's important. The flow of logic is key. So phase three is it loads in domain context. So there's some always loaded reference files that it will go through that are super important for a script writer, which is the creative strategy MD. So this is our philosophy to script writing, how to make great scripts.
45:11sorry how to you know the fundamentals of creative strategy storytelling fundamentals how how to make great storytelling within ad creative how to craft the right pacing you know how we tap into core human desires we then have funnel positions so it will read all of those funnel positions and what the nuances of those funnels positions are but it will only tap into the the context relevant to the final position it needs. So if we pick ProblemAware, it will go into that reference file, but only read the information it needs from ProblemAware, because otherwise its context is going to blow and it might potentially confuse the output.
45:55And these calibrate, because then it means that, you know, it's ensuring that it is some of those kind of fundamental domain things that we would always do with our scripts as someone who's a talented script writer, it then knows how to do those things at a really good level. So we've got past the phase three, which is domain context loading. Phase four is psychological targeting. So valence zones is something that we use as part of our scripting now and approach. Sarah Levenger has a really good blog post on this on her Twitter. And this is a great example of someone else has written something that's truly valuable that you want to utilize or implement or enrich your skills.
46:38um you can just you can go and do that so we did that exactly with this article that sarah levenger wrote about valent zones self-concept anchors and language intensity so we just pulled that blog art blog post wrote a little bit more context about how it relates to our our business and then it created a reference file for that or context document that it could then use in this process so that is like the site the valent zones just to give you a very top level view is like There's four kind of core zones and those zones tap into different emotional states. So actually, you could be running a thousand ads and your incremental reach is declining.
47:18Yet that might not be because you have an ad volume problem. It might be because you do have a diversity problem, a psychological diversity problem. Because as Meta say, Andromeda is the smartest librarian in the world, which means it doesn't just know every book in the library. knows every page in that book and every word on those pages it comes back to that idea of soul mate theory if we aren't diversifying the emotional uh targeting within our creative the meta won't have the signals to put that in front of the right individual so it's in short it's super super important that we are diversifying our valence zones as a result of that so one thing that we also do just so you are clear as well is we actually run reports that are just valence zone analysis and it's the idea of it is a gap analysis where we use metas api so it will download all of the ads it will basically identify and analyze those ads in gemini to see a key where are the gaps where does this ad place right now in valence and then it will say you've only got three of your 500 ads that sit in zone three negative low arousal and then as a result we know that's an opportunity that's a gap that we need to be tapping into with our scripts so this is the process that will take it through to identify what the psychological targeting of that script is so just to give you like a top level view as i say we've given it the inputs it's gone to the csos it's pulled the brand dna document the personas the strategic report it's then gone through its domain context references to ensure that it understands storytelling and creative strategy and it then goes into its psychological targeting it then goes into the framework database and picks the framework that it thinks makes most sense based on what the data is telling us right so that is why you know having a framework database or some form of database that can be tapped into is really important because now it will pick one of our framework databases that aligns most to the brand in which, sorry, to the ad in which we are trying to create.
49:29And it will give us a hypothesis of why it picked that framework as well. So, you know, it will match to persona psychology. It will also ensure that it is, there's the links back to data within the latest strategic report. It will then execute on that format. So, for example, if it's a UGC video, the last thing it will do is then look at UGC frameworks because it will look at pattern recognition of those. So we have then, you know, individual reference files for UGC, hybrid and static, which break down how to make great UGC ads with examples and why what made those ads great. Because, again, that context is the final piece of the puzzle to then execute on the script that we need.
50:14So it's got all of that as well. And also a this is where it would tap into hook mastery. So it will actually, you know, understand how to make incredible hooks as well. And then we've also got one that is for losing scripts. So you can see there's a lot of logic here and a lot that it goes through before it actually creates the script. And then finally, script writing. So it will build it out for us in the table, as you see here below, and then do a quality check off the back of that. So it has five key gates and validation points that link to different checks. Right. So I won't go too much into this today.
50:50But again, really bullish on QA with AI and, you know, linking a certain level of standard that you want to see and ensuring that it is checking itself. Because if it sees something wrong, like, for example, if it if it checks itself on hooks, goes back to our hook reference files and realizes that hooks aren't strong enough, then essentially it will change that hook accordingly. if it doesn't check enough of our hook checklist. Cool. The next one is our reporting skill. So just to go through this, this is what I was talking to you before about how it will weave, and I'm not going to go too much into this one, but I want to show you like how else you can be building skills without the need of building full end-to-end bespoke operating systems is just by linking Meta's API.
51:42Make sure you're careful in the way that you do this and you get approved for it because I've seen ad accounts get banned if they do this in the wrong way but essentially what we are able to do just by connecting Meta's API and creating a plugin which essentially is like a selection of skills that lives within co-work or agents that also have different things that you can do within it and different links to APIs if we require to go into or connect to different tools. Just by us giving a few inputs. So what we do here is the inputs for this skill that we need to give it, when we call it within co-work, is say what the ad account ID is, a link to the CSOS, and any relevant context that it might need that might be specific to the last month.
52:33Now, you don't have to do that part, but we found it's quite valuable to say to the skill, yeah, this is something we've been testing over the last 30 days, because if that is the case, then it might start looking for those things in it, which I think is always interesting. So it is then able to, just from giving it those small inputs and the connection of Meta's API, it goes into the ad account, it pulls the top 30 ads within the ad account at that given time it uploads them to Gemini it analyze all of the all of those creatives to see what's working what's not and hypothesizing that and essentially puts it into our strategic report template takes about 30 minutes end to end and we are going through the process of like iterating and improving that right now but it's it's really really good and it saves huge amounts of time for the creative strategist this is the example of the psychological heat map that we mentioned where it will actually tell us as you can see this example here there's a lot of ads that aren't being you know there's a lot of parts that aren't being covered um within that matrix so for example zone three and zone four that is going to tell the creative strategist that there's huge amounts of opportunity in zone three and four we need to speak to zone three and four within our ad creative in the next campaign and the outcomes of this we're saving about two days a month per CS, which is huge, that could go towards advanced research and strategy, which is massively high leverage, advanced reporting depth.
54:07So it has the time to do things like the gap analysis that we personally wouldn't have time to do, and also advanced psychological depth as well. So another example of how, you know, these skills can be used and the value of these skills. Now, the third one is our grading skill so the this again is like i've touched on this briefly already but we essentially are able to grade every script that that we uh do so for example where i've seen real value in this one is if you have new creative strategists but join your business or you're trying to get maybe more junior people to start scripting in your business you might have a skill that you've provided them but they don't know what good looks like right they don't know how to QC that properly.
54:55So we've created a skill that allows them to QC their own work. And why that is great is because it increases the impacts of those scripts. So it also, you know, reduces management QC. So if you're, you know, a senior strategist or a leader in your business, you don't have time to be reviewing every single script. So it massively reduces time spent there from a management point of view. And I've personally seen that this has really helped improve strategists and upskill them because it teaches them things maybe they didn't see. For example, you know, when we talk about valence zones and speaking to different psychological states, AI is really good when you tell it to, to be able to know if you are jumping between different valence zones or speaking in different psychological states.
55:45So, you know, it's a great way of you actually not maybe being able to see that as a strategist and it telling you to and you've learned something off the back of that so it's a great way of really heightening not only the quality but also ensuring that the strategist is learning something from that so I'm not going to stay on this for long but just to show you then how that works from the perspective of the grader and it will firstly load all of the context the relevant stuff that it requires so the script obviously we need to give it the script that it's reviewing where it sits in the final persona code the creative type as well we can also share optionally if we want to things like the csos so if it wants to get you know a little bit more of an understanding of the brand it can do that but it will uh the good news is because we're giving it the csos if you give it the persona code it's actually going to go and find the persona code and actually you know review whether we've spoken to that script in the way that the persona in which we're looking to target would.
56:45So it would identify things like that. It would then load the reference files, so the funnel positions, three dimensions, which is the psychological states, losing scripts, hook master in storytelling fundamentals. And then it goes into this weighted funnel, essentially, where it will have a criteria on 10 different areas, and it will score those out of 10. So we'll look at thumb stop power, persona recognition, As I said, it will link it back to the original persona. Are we super, super clear who the persona is here? Because one thing I've noticed is the scripts or the ads that do the best are the ones that very clearly are targeting one persona.
57:24That comes back to the soulmate theory I spoke about earlier. Valence zone consistency. So are we staying consistent to the valence zone? Storytelling and narrative arc. Curiosity loop architecture. So are we using curiosity loops in our ads? language authenticity, emotional depth, funnel alignment. So are we, depending on the funnel that we've said we're creating this ad for, is that actually true? Does that translate? Trust signals. So are there enough trust signals within the creative that are going to drive things like CTR? And then CTA and conversion architecture. So is there clear risk reversals?
58:04are we you know super super clear about what the the viewer has to do next to go and buy the product so as you can see it will actually score each of these and give it the the hard floor is an 8 out of 10 so we it will not be a pass if it's under an 8 out of 10 but really we want to be looking for a weighted average of over 9 out of 10 to be actually be able to go and say okay yeah go go and run this ad now and so that's just something to keep in mind as well so it will actually score each of those give it a blended score overall and then the great news is it will actually then give you a report and say this is what you need to go and do to improve on this script so it will like diagnose, prioritize, it could rewrite it for you or say to you do you want to rewrite it, it will then rescore it for you, compare it against the original and then if it needs to repeat it it can so it almost has this perfect feedback loop of based on those inputs it will know where to prioritize changes and why and then it will rerun it for you and give you the output as a result so the final output is essentially the improved script and giving clarity of why it made those certain changes so you can learn as well it's not just doing it and not giving you that context.
59:25So with our army of skills, and I guess, you know, context and understanding of how the fundamentals work, that's where you can start looking at building real operating infrastructure in your mix. And you know, we're doing this right now with, you know, So with Soar, so we've created a control room, which essentially is where we store all of our data, it's where we warehouse all of our data across our client accounts. It is the centralized anchor in which we work from and build infrastructure on top of to be able to achieve our clients' goals. So, you know, we can actually build forecasts within this.
1:00:09We can actually build reports. and it has agents that do different things all because it is layered towards that back-end data warehouse and the outcome is really positioning us as a core strategic partner and this is a sticky product that is going to compound with value over time. The other one is I've created a CSOS for Club Neuro which is my brand so essentially there is this does lots of different things, this CSOS. It does exactly the same thing as the control room that I mentioned to you before. So it has a fully backend data warehouse. And, you know, why this is so valuable is because from an architecture standpoint, this is an intelligence engine, right?
1:00:57It becomes my co-pilot. It not only stores data as we go, but it compounds reasoning and self-learning intelligence at scale so it becomes an incredibly strong creative strategist and i'll walk you through maybe what that looks like and so it has a co-pilot built into it like this as you can see so it can speak directly to the data at all times so you know i can say to it and you know what give give me a comparison report of persona one and persona two uh what are we which of these two are we seeing driving the highest AOV as an example? Or give me some insights in terms of where we're seeing strongest blended soft metrics for each persona breakdown and what are the opportunities?
1:01:45What were our NCPAs over the last 30 days? I could speak directly to the data and it will be able to consolidate and give me that information back. We've then also got a creative strategy tab here. So we've got an overview which essentially breaks down blended soft metrics. we've also got a creative strategy tab which essentially is like where we set our creative strategy so where we set funnel positions for every month and you know creative type splits persona splits angle splits and the great thing about it is there's a back-end reasoning trace log that is attached to it which means every single decision I make gets logged on the back end and as a result it enriches its learning and context as a result of that which I'll get into in a moment we've also as you can see built the best performers database into this so whenever a creative hits a thousand pounds in spend minimum it automatically downloads the ad it uploads it into the best performers database here and it will hypothesize why the ad works and it will store the framework so then similarly if i'm in copilot and want to go into scripting it will be able to use the scripting agent and it will be it will have all of that context in terms of the frameworks that are working.
1:02:55And also, you know, it will consolidate all of the hypotheses from all of the ads that we've created and look for those patterns. And as a result, that is going to enrich the context and drive better outputs on the co-pilot here as well. We also have that for hooks. So every hook that exceeds 30 % TSR, it will pull that hook, turn it, you know, hypothesize why it works. It will break down what we saw in the visuals, what the hook actually said. We also have a competitors tab, which is an always on spying tool that looks at any new ads that come into a competitors ad library that hit a certain benchmark of impressions.
1:03:37If it does that, then it will pull that framework again into the competitors tab and hypothesize why it works and turn it into a framework. we also have an audience research tab which does the a similar thing where essentially it will be able to scrape reddit at all times i've given it certain keywords to target and if anything new pops up in reddit that are opportunities that maybe we have missed that have linked to messaging angle persona afterstay any of these kind of elements that make up an ad creative then it will identify that as an opportunity and turn it into a strategic opportunity for me.
1:04:16Reports, which essentially is like a one-click strategic report build. So as I've said in the reporting skill, I built that reporting skill. So it was so easy to then build it into this operating system infrastructure. But I guess before we look at any of those, let's just look at the layers that make this up. So it's essentially a four-layer brain that sits in a vector database and super base. So each layer feeds into the next. The copilot is the surface and it doesn't store anything strategic. It queries the warehouse and reads brand context from the file system, essentially. So in terms of what that looks like, on the bottom there, we've actually got the raw and structured data.
1:05:01So it's connected to things like Shopify, Flavio, MetaAds. It also has, you know, actual raw data in terms of context that is related to the brand, the personas, etc. The layer two is the reasoning traces. So essentially we have and I'll get onto it in a moment. We have different buckets that fit into our reasoning. That means that depending on what I'm logging, it will make changes accordingly. and as a result, enrich its understanding of what it needs to do. And that will become clear in a moment. Then that feeds into the actual intelligence itself. So, okay, reasoning traces, I guess, the why, but then what does that translate to in terms of how it does its job better moving forward?
1:05:48And that's the compounded learnings. And then finally, the function. So that's the features in which everything else runs through. So, as I said, like a very top level view, we've got the framework and hook database, the reporting agent the audience insight agent the scripting agent and the copilot and all of this is speaking directly to that vector database in super base and in terms of the reasoning traces which i think is the most valuable part of this whole thing and if there's one thing you're going to learn from the the the kind of operating system part of this talk which obviously i'm not going to go into like the depth of how to build this on the back end comment below if you would want me to but um it would take way too long and i think it would go over a lot of people's heads um because it's just very um nitpicky essentially but essentially you know if there's one thing you're going to take away it's this idea of reasoning traces so reasoning traces as i said that's the that's almost the the thought that connects itself to a trigger that is a reason why we did something so subconsciously you make decisions every day But actually, if you think about the reason why you made that decision, that is going to link to some form of trigger.
1:06:59Maybe it's a prior experience that you have that, you know, maybe that's the right thing to do. Maybe it's a piece of data. You know, there's lots of signals in which a reasoning trace can link back to. And the strategic dashboard is essentially where, as I say, funnel positions, et cetera, sit. But every time we make a change in that strategic dashboard, then we have to log the reason why. So it pops up with a little box. So let's say we're on that page and it says problem aware, solution aware, etc. And it is at like 25 percent each. And I want to increase solution aware. And the reason I want to increase solution aware is because we've had a signal in the ad account that suggests there's a lot of people comparing our product to another product.
1:07:43That would tell me that we need to do a better job of comparing us to other brands and why we are better. and so as a result i'm increasing solution aware in the mix and it says why do you want to log this reasoning trace uh why do you so why do you why do you want to make this change so it's asking for a decision so it can log that decision and i give it the reason it then takes that and buckets that into strategic decisions that it then uses to enrich its own context and learning over time so what this is is like training right like what we don't do enough of with ai is feedback and training it to become better treat it like an employee 360 feedback loops are really important to enrich the system and its ability to like understand how and why we make certain decisions it's not going to have the nuances of knowledge and context that we might have until we train it to you wouldn't have a new person join a business and not give them feedback on what they need to do better reasoning bucket so essentially we bucket our reasoning into three different types strategic decisions hypothesis edits and context rules so we touched on strategic decisions briefly i'm setting the strategic dashboard of splits for the next month it will ask me why i will give it its reasoning whereas hypothesis edits this again is really really valuable so as you know are we automate frameworks.
1:09:10So every time a framework hits£1 ,000 in spend in the ad account, it will log it as a top spender and it will download the ad, upload it and turn it into a framework and a hypothesis as to why it works. Now, when you first start doing that, even if you give it lots of context and information on how to analyse creative, it will likely not do it that well. So what I've done to enrich that context and make it better at what it does is actually read, is actually then I can make edits into that framework. So for example, and I'm just going to show you one now. So here's an example. Let's say this ad has just been pulled through.
1:09:53Here's a breakdown of why it works. Here's the script framework. Here's the performance breakdown. Now, if I read this performance breakdown, I thought, oh, it's a bit generic. It's not gray. I would click edit here, make certain changes, is um let's just do that because it's and it will require reasoning and then it will actually say before after and it will say why are you making these changes and the reason then we do that is because it will then come back and log it in the hypothesis edit and then it will be able to hypothesize better next time so it will enrich its understanding of how to actually read an ad and learn what's working and why what the nuances of that ad are and then it creates this compounding effect it's like an a player employee when it's got the right guidance and context and it will compound over time so i didn't go into that loads obviously but i just wanted to give you a little view of how we're viewing uh this and using it in our own way um more will come on our control room which is even more advanced than my club neuro operating system i've done that just for creative strategy um but if there's one thing you're going to take from this final part that we've gone through it is reasoning traces um because you know even when even when you you you know there's models like um you've got obviously open claw uh and these more agentic models that can go off and do their own thing and and you know they're much bigger context windows and they're able to really store context and do lots of different things that that you know even a skill wouldn't necessarily be able to go and do.
1:11:30The difference is like it still doesn't have the context or understanding of the nuances of you in your life. So this idea of reasoning traces and logging decisions to make the AI better at what it does is super important. You never just create something and it's the end state. And that's the same with skills. You know, the skills are the exact same thing. You need to test those skills and improve them and tweak them and iterate on them just like you do with your ads. So that's the one thing that I would say off the back of that. And then the final one that we are doing as well, which is working really well is a static generator.
1:12:09So again, this feeds would feed into the same operating system, it will feed into the same back end data warehouse. And essentially, it's able to pick a framework. And it's able to go and create those ads accordingly. So it's a system to mass produce static ads at scale. And the inputs that this will need is framework. So what is the framework that we are using? The persona, because it needs to know specifics about that persona and how to speak to it. We can obviously add any copy if we want to, or we can keep it loose. And then essentially on the backend, it goes away. It pulls the relevant context of the persona and the brand DNA.
1:12:46So it knows, okay, here are the fonts, here's the copy, here's what I need to use for this ad. It has the framework, so a template of how to execute that static framework well. It then will take it to Claude, give it the framework template, give it the brand DNA information of your brand in question. So it knows, you know, it has the colors, the fonts, et cetera, et cetera. And then it will essentially fuse the brand DNA with the framework. And then you've got a prompt that's ready to go into Nano Banana that again, it does on the back end it goes to nano banana with the prompt that you give it it will actually take the uh the product image of your brand it has your colors your fonts uh your guidelines it has the copy that it built itself in clawed and then it will produce that ad for you so the main things here the other thing i didn't mention is that you know you can pick multiple different frameworks and 10 variations per so you could just do one with one click 50 static ads now that will take probably 30 to 40 minutes to produce but then obviously it actually loads it within into this board section here which essentially is just folders of whatever campaign number we're in so if we're in cm2 for a brand campaign 2 um i've told it what campaign we're in it will load them within that system.
1:14:07Again, we've got reasoning traces logged into this. So if an ad is really off, I will give it that context of why it's off and it's going to improve itself for next time. So that's just again, I wanted to just give you a very quick rundown of how when you've got the fundamentals in check, how you can then turn that into wider builds and operating systems that can enrich your whole way of working as a business or in this case, creative strategy. So yeah, I hope you enjoyed that today. If you've got any questions, feel free to drop them down below. I know we went through a lot and hopefully I didn't speak too quickly.
1:14:44But yeah, comment down below, Claude, and we will send you those reference files that we mentioned that's going to help you get started using a similar workflow to what we have done with the skills provided here.
1:15:04This is the Linux Ability Podcast.
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Loukas breaks down the full AI infrastructure he has built on top of Claude, from context engineering fundamentals through to a self-learning creative OS that compounds over time.
In this mastermind he covers why context is the entire game right now and why your prompts matter less than you think, how Claude Skills work under the hood and how to build ones that actually compress your team's best thinking into repeatable systems, the exact 8-phase scriptwriting skill Hambi runs in production, the recursive script grader that scores every script against 10 criteria and rewrites until it ships, and the reasoning trace system that turns Claude from a tool into something that gets smarter the more you use it.
Whether you're just getting started with Claude or you think you're advanced, this is the end-to-end session.
Comment "Claude" below to get the reference files, CSOS template and PDFs referenced in this episode.
Sarah Levinger's article on Valence Zones https://x.com/SarahLevinger/status/2021281038895546761?s=20
D2C Diaries Scriptwriting Masterclass https://youtu.be/dlH4acLpd_g
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00:00 Intro
03:27 Incard sponsor
04:20 Why context is the entire game
08:08 Brand context vs domain context explained
10:16 How to build a context library database
14:14 Claude Skills vs Claude Code vs Claude Cowork
20:38 Claude skills
23:23 The CSOS - single source of truth setup on Notion
26:33 Framework database
29:50 Skill building workflow
31:00 Scriptwriting Skill
35:35 Incard sponsor
36:28 8 phases of scripting writing skill
50:22 Reporting skill
53:27 Script Grader
58:28 Building operating infrastructure
Follow Olly: https://linktr.ee/ollyhudson
Follow Joe: https://linktr.ee/joe_marston
Follow Loukas: https://shorturl.at/TRI8B / https://x.com/LoukasHambi
Follow Liam: https://www.linkedin.com/in/liam-dean-a11a43152/
Follow D2C Diaries: https://www.tiktok.com/@d2c.diaries / https://www.instagram.com/d2c_diaries/
