Phone Loyalty Rises No Matter the Brand - DTNS 5250

0:00Jenn Cutter: Security program on spreadsheets, new regulations piling up, and audit dread? It's time for Vanta. Vanta automates security and compliance, brings evidence into one place, and cuts audit prep by 82%. Less manual work, clearer visibility, faster deals. Zero chaos. Call it compliance or call it compliance. Get it? Join the 15 ,000 companies using Vanta to prove trust. Go to vanta.com slash com. This episode is brought to you by Capital One. Capital One's tech team isn't just talking about multi-agentic AI. They already deployed one. It's called Chat Concierge and it's simplifying car shopping. Using self-reflection and layered reasoning with live API checks, it doesn't just help buyers find a car they love.

0:48It helps schedule a test drive, get pre-approved for financing, and estimate trade in value. Advanced, intuitive, and deployed. That's how they stack. That's technology at Capital One.

1:26Jenn Cutter: who get it done. If your eyes are the windows to your soul and your glasses are the windows to your eyes, then it's pretty important to find your perfect frames. That's why at Warby Parker, we've made shopping for eyewear as easy and fun as can be. Peruse endless styles in our stores or use our app to virtually try on frames and get personalized recommendations. To find your next favorite pair of glasses, sunglasses, or contact lenses, or to locate your nearest Warby Parker store, head over to WarbyParker.com. That's WarbyParker.com.

2:05Jenn Cutter: This is the Daily Tech News for Friday, April 17th, 2026. We tell you what you need to know, give you some important context, and try to help each other understand this crazy technology world. Today, everyone is loyal to their phones, so who's going to switch and why? Yeah, the answer surprised me. Might surprise you too. I'm Tom Merritt. I'm Jen Cutter. Let's start with what you need to know with that big story. So this is a survey conducted by a company called Sell Sell. That's an S-N-S-C because you can sell your cell phone on Sell Sell. Listen, this is a great way for them to get their name out there, get a little free marketing.

2:46Jenn Cutter: Totally fair. but the survey was well conducted. They found a representative sample of 5 ,000 US smartphone users and asked them, hey, what are you planning? You plan to stay with your current phone? You're going to switch? If you're going to switch, why? And they focused on Android and iOS as the platforms. Well, they did do some phone brand questions as well. Here's what they found. 94.6 % of iPhone users said they intend to buy an iPhone next time they need a phone. That is actually up from 91.9 % in 2021. 3.6 % of iPhone users said, you know what, I think I might do Android next time. But that's a very small amount.

3:30Jenn Cutter: It's actually smaller than the last time. 17.4 % said they would stay with iPhone because they were invested in the ecosystem. And that's usually what everybody says like oh you're locked in that's why you can't switch but 60.8 said no no I just prefer iOS citing reliability ease of use trust in their privacy something Apple is always marketing on and those who did want to switch to Android said it's price Apple's too expensive I'm going to go find something cheaper but fewer people doing that than you might have expected on the Android side 86.4 percent of Android users said they were going to stay with Android while 13.6 % said they would switch to the iPhone.

4:11Jenn Cutter: So of course, every Apple leaning publication touts like way more people want to stick with iPhones than want to stick with Android. But that is actually a rise in loyalty for Android since the last survey that C-Cell Cell did in 2021. Now, breaking it down by models, 86.4 % of Pixel users said they want to stay with the Pixel. That's up from 65.2 % last time. So Pixel definitely getting more loyalty. 90.1 % of Samsung users said they would stick with Samsung. That's up from 74%. And that is starting to be in iPhone territory when you just look at Samsung stuff. So I don't know. A few things in here surprised me.

4:53Jenn Cutter: I kind of mentioned them along the way. Jen, what about you? I'm kind of wondering if my family is a representative sample for Canadians. Because I wanted an Android phone. This was a while ago and I bought one and I put on a custom firmware and Rogers cut off my 911 service, which was illegal. So Rogers bought me an iPhone and I've kind of stuck with that since my dad was iPhone and decided he didn't like it and switched to Samsung and has stayed with that since. My mom also did not like iOS and switched to the Pixel first. She's on Samsung now, but she almost went back to an iPhone because she was really tired about group messages being like the wrong color and she's not working the same way.

5:36But she loves it now and has no intention to switch, but she also was hoping that this phone is going to last 12 years and she doesn't have to buy another one.

5:44Jenn Cutter: Good luck with that, mom. Yeah, exactly. I'm ready for her when she's not. But I like iOS. I love the flexibility of Android, but I like iOS mostly now because one, yeah, I'm invested in the ecosystem too. I love my Apple watch. I absolutely love it. And I love the integration and how well it works. So yeah, I'm probably sticking with Apple, even though I am really tired of those prices. I imagine your reaction is probably what most people will have like, well, but what about me? Because everybody's going to be a little different. And none of us, as you mentioned, as you joked, are representative samples.

6:18Jenn Cutter: So our experiences are not going to necessarily be reflective of what's in the survey. That doesn't mean the survey is wrong, though. That just means we all have individualistic experiences, which is why you need to look at 5 ,000 people if you want to find out what's really going on. When you look at what people actually said here, did anything surprise you there? Not really. I thought there'd be a little more flexibility between people who like Pixels and Samsung. Because my dad, yeah, like I said, he really, when he went from the 6S Plus for iPhone, he went to the gigantic Samsung that was no longer allowed on airplanes.

6:56So that was also one of the reasons he kind of went back and forth. But he does love Samsung. He likes the grips. He liked the pen for a while. And yeah, he's just, I think also because like all of his TVs have been Samsung, he just trusts the brand.

7:11Jenn Cutter: Yeah, I think as phones have become more commoditized and there are fewer differences between them, the Android app ecosystem is on par with the iOS ecosystem. You can argue around the edges which one's better, but they are generally, you are able, as a Pixel user and an iPhone user, I can get all the apps that I need on either phone. When I'm using one phone or the other, the only app that I can't get on Android is iMessage. Every other app in the ecosystem is available over there. So I think it becomes a thing where people go, well, I don't see much of a difference and I don't want to investigate to find out what the little differences are.

7:53Jenn Cutter: And if I'm happy with my Samsung or my Pixel, I'm just going to stick with it. One of the things that I had not considered because I have an old car is I know people who have been doing the research about like, OK, what is going to talk to my car the easiest? because that is like one of their main non-phone use cases is just being everything in their car. And I was like, oh, I use my phone in my car for playing music, but also I listen to a lot of CDs. So I am definitely not representative on that one. Yeah. When you actually look at the survey, price and value are the biggest drivers for switching.

8:28Jenn Cutter: It's usually like, I just can't afford whatever it is that I would normally get. or the sale that my carrier is offering me on the whatever brand phone that I would switch to is the biggest deal. Technology is the second biggest driver though. So things like, does it work with my car? Does it have a really cool feature? Does the camera work really well? Probably plays more into this than I would have expected. I would have thought that was maybe not as big of a deal. I think that one depends on the age group. uh for like people my age and younger they do care about the camera my parents they use it to take pictures of like prices and stuff and that's kind of it they don't really use it for for a lot of things like just like quick off-the-cuff things but if you ask my dad hey what are your camera specs doesn't care hey dad is this hd doesn't care also because like everything is like kind of hit that parody level you're going to get an excellent camera if you buy a modern phone Sounds like he's a little bit of an outlier compared to what we're seeing in the survey here.

9:35Jenn Cutter: Interestingly, if you look at the chart on why you would stay with an iPhone, people say, I would stay with an iPhone because I prefer it. Versus like, this is one that I mentioned surprised me. It's not because they're invested in the ecosystem. That's the second reason. And it's a much lower percentage of people saying that. When you look at Android, the biggest reason, 58 % said they prefer it. They prefer whatever it is they have, the Pixel, the Samsung, Motorola is the number three. And the number two reason is because I never had an issue. So Android users, a little more practical saying like, yeah, why would I change?

10:13Jenn Cutter: This works fine. I don't need to go. And then the third reason, 9.3 % is because it's easy to use. Yeah, which was a big thing for Android because when I started, it was really clunky. it was really hard to get around. I had put on the custom firmware because it had more features that I wanted. I wanted better control over what my phone looked like, which was really fun and funny for me to go to iOS where I had very little control over what my screen looked like at the time. But for iOS, a lot of people also hate liquid glass. So there's people like my brother, again an outlier, who refuse to update because they like not having a look at that.

10:48Jenn Cutter: Well, it's one of the reasons I like looking at a survey like this is because we tend to assume that the people closest to us are typical, and they may or may not be, right? And this gives us a chance to step back and go, oh, I assumed people liked Android because of this. Turns out that that is less of an issue than I thought. Or, you know, actually, no, that's exactly what it is. I thought the biggest takeaway from this is that brand loyalty is rising overall in phones. The market is starting to solidify. And so the fluidity and the ability to get people to change is harder for these companies to do, which means the incumbents, the Apples and the Samsungs are going to continue to do well, but it's going to be harder for the Motorola's and even the Pixels to break out of that.

11:35Jenn Cutter: Meanwhile, good news for Apple, bucking the trend of global declining smartphone sales, rising 9 % of the market in India, which isn't a huge amount, but they are trying to make progress there and rebounding to 20 % of the market in China, which is a nice big chunk. And for the last couple of years, it has been headwinds for them in China. Well, 9 % in India is still a lot of people. Yeah, yeah, especially in India, right? DTNS is made possible by you, the listener, thanks to Bill Russell, Erwin Sturr, Ken Hayes, and Kenneth Slish.

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13:28states.

13:28Jenn Cutter: Security program on spreadsheets, new regulations piling up, and audit dread? It's time for Vanta. Vanta automates security and compliance, brings evidence into one place, and cuts audit prep by 82%. Less manual work, clearer visibility, faster deals. Zero chaos. Call it compliance or call it compliance. Get it? Join the 15 ,000 companies using Vanta to prove trust. Go to Vanta.com slash com.

14:16It helps schedule a test drive, get pre-approved for financing, and estimate trade-in value. Advanced, intuitive, and deployed. That's how they stack. That's technology at Capital One. If your eyes are the windows to your soul, and your glasses are the windows to your eyes, then it's pretty important to find your perfect frames. That's why at Warby Parker, we've made shopping for eyewear as easy and fun as can be. Peruse endless styles in our stores, or use our app to virtually try on frames and get personalized recommendations. To find your next favorite pair of glasses, sunglasses, or contact lenses, or to locate your nearest Warby Parker store, head over to warbyparker.com.

14:55That's warbyparker.com.

15:01Jenn Cutter: There's more we need to know today. Let's get to the briefs. Those RGB mini LED TVs we heard so much about at CES are beginning to ship actual products. Yay! TCL's RGB Mini LED has, with discrete red, green, and blue LEDs, 3 ,800 discrete local dimming zones, up to 6 ,000 nits of peak brightness and support for Dolby Vision 2. The TCL RM9L starts at$8 ,000 for an 85-inch model and tops out at$30 ,000 for a 115-inch model, which I was trying to picture. I was like, well, that is pretty big. Samsung is coming in a little lower with its micro RGB which is another name for RGB mini LED with anti-glare and 165 Hertz refresh rate the R95 H line because don't you just love these names starts at 3200 for a 65 inch going up to 6500 for an 85 inch making Samsung somehow a bargain compared to TCL the The 85H line, which doesn't have anti-glare and tops out at 144Hz refresh rate, starts at$1 ,600 for the 55-inch model and$4 ,000 for the 85-inch model.

16:19Jenn Cutter: Yeah, this is confirming something we've been hearing about. Remember, TCL also going to take over production for Sony. TCL really pivoting to being a quality manufacturer rather than a bargain manufacturer. They can still make things cheaper than a lot of other people can, but they are willing to say, we are pouring in 6 ,000 nits of peak brightness. We are going to have 3 ,800 discrete local dimming zones. And in fact, we're only going to give you the 65-inch to 85-inch models, and hence the larger prices. You know, when you compare this apples to apples, yes, the 85-inch Samsung is 6 ,500 and the 85-inch TCL is 30 ,000.

17:02Jenn Cutter: Or actually, no, the 85-inch is 8 ,000. It's because TCL is going to argue, like, we put in more technology into this. And Samsung is going to argue, yeah, but you don't get that much of a better picture out of it. I'll be very curious to see what my trusted TV reviewers out there think of these two models and whether they're worth the price difference. But it is crazy, like you said, to see Samsung become the bargain model to TCL's high quality product. I mean, like it's cheaper than the Samsung wine fridge, which was also like$8 ,000, but, you know, held like 101 bottle of wine. So it's not like Samsung is low end everywhere.

17:39Just here, they happen to come out cheaper.

17:42Jenn Cutter: Yeah, yeah. Yeah, and we're talking about the TV arm, not the, I mean, Samsung also has banks and all kinds of stuff out there to compare with. But yeah, and it's good to see the micro RGB stuff shipping as well, right? Always a plus when you see physical products. Like CES announcements become real products. Wow. It's become more common lately, I have to say. Good for tech companies. Thanks to CW Basden, who pointed this one out on our subreddit. We got Netflix's earnings report. stronger than expected profits in Q1. However, forecasting less revenue in Q2 than analysts expected, which raised concerns about whether Netflix can continue to grow.

18:21Jenn Cutter: Now, if you're not investing, you may be like, why do I care? Why you care is if you like watching Netflix, or you would like Netflix to lower prices, you're going to care about how they're doing generally as a company, maybe not every earnings per share ratio. But you know, are they roughly considered to be doing all right. And analysts are worried that maybe they're hitting a roadblock. Netflix says, don't worry, their ad business should double to$3 billion by the end of the year. They're going to be fine. And the bigger news here is they announced that chairman and co-founder Reed Hastings will not stand for re-election on the board when his term expires in June.

18:56Jenn Cutter: Reed's been there since the 90s, you know, since they were a DVD my mail company only. He wants to focus on philanthropy and other pursuits, which is a thing board members say when they leave boards. It doesn't really mean anything doesn't mean he hates the company or whatever it just means he's not going to tell us anything more specific than that because that's kind of what every rich guy does in their spare time i did not know he was there that long like in my household uh i'm lucky enough to have somebody who was on netflix back then so we have a really sweetheart grandfathered plan but we're also thinking about not keeping it because we have not used it in almost a year you're talking about streaming or dvds because the dvds thing got spun out yeah uh no for uh for streaming because like we got to keep that that sweetheart rate there's no ads and stuff but we're still thinking of canceling yeah you're not watching anything on netflix these days huh no well because hockey's on amazon prime so the hockey's never been on netflix so that's that's not new no but uh they used to have like more documentaries that we liked watching and more anime that we liked watching but there are other services that have more things that we like and uh you know it's 2026 and groceries are expensive and fuel is expensive so yeah you're always looking at uh at anything that can like add up over a year that you want to cut yeah i don't think that netflix is facing people cutting it uh i i don't think they're worried about that and i don't think the analysts are worried about that uh what they are facing is saturation uh there were there will always be a few people like yourself who are like, don't know if I need this, right?

20:33Jenn Cutter: But we're still paying for it. And well, and even if you cut it, I guess what I'm trying to say is there are always going to be people who are like, I don't need Netflix, right? So they will never get those people. But I think they're doing a very good job of getting everyone who might possibly want Netflix to sign up for Netflix. And what the analysts are worried about is like, great, what do you got next? What's your growth business? And what Netflix's best answer was, is advertising. we are getting more people on the advertising supported tier all the time we are selling advertising at a higher rate and in more quantities and that's when we're going to grow i think what the analysts would like to see is a new business uh they're like yeah streaming's great you're making all the money you possibly can worldwide unless you're going to enter china which i don't think they're going to do what else are you going to do and the answer had been they were going to do video games but that part of the netflix business is making slow progress it's there but it's slow yeah like because they bought a whole bunch of companies and said they were doing this and then some of those companies were no longer with netflix and then you didn't hear about it for a while and now they're like oh we're doing games and games for kids and you don't even need an account you can just do this yeah and they still have all that it's still there but there's nothing that is making people think of Netflix as a place to play games in general.

21:54Jenn Cutter: And they're not pushing it yet. They are still where they were with streaming in like 2007, which is like, yeah, this is a fun add on to your existing subscription. And it's going to take that moment where they can justify splitting it out as a separate subscription for it to become a growth industry. And I don't see them having anything else that they're talking about as being an area for them to grow into yeah well we'll see what uh what the new guy comes up with from the board see if they've got uh any any pitches that's well and to that point the co-ceos are staying the same so the people actually been running the company for the past several years uh are still ted sarendos and greg peters uh that isn't changing so the stewards of the company won't be changing uh reed hastings leaving the board is kind of symbolic you know it's not like they can't call him and ask them a question when they need to.

22:43Jenn Cutter: It just means, you know, it's the end of an era kind of thing. And also good for people retiring. Wouldn't it be nice? Yeah. Rumors abound that TSMC will begin mass production of Apple chips on a 1.4 nanometer process starting in 2028. The whispers are that Apple will be the first to make a chip on a sub one nanometer process whenever TSMC makes possible potentially in 2029. Meanwhile, in the reality of right here and now, some benchmarks on Geekbench suggest MediaTek's Dimensity 9600 Pro may be outperforming both the Apple A19 Pro and Qualcomm's Snapdragon 8 Elite Gen 5. Although it is worth remembering, both those chips are from last year, so MediaTek's potential reign may be short-lived.

23:33Jenn Cutter: Yeah, even if it's short-lived though, I think it's significant to see MediaTek on par with these in the current situation and good for manufacturers to have those options. Yeah, more options are good. We'll see who ends up like using those chips too. He's going to like sign the big contract and be like, we are committing to these guys. We're sticking with them. Yeah, that's a great point because MediaTek is usually seen in your mid-range to bargain phones. Can they say, hey, we got a top performing chip. You might want to put it in your flagship. Yeah, well, pulling the TCL. Hey, we're no longer the basements.

24:08Jenn Cutter: Yeah, right, right. And as we keep an eye on physical intelligence with a lowercase p and a lowercase i, and you'll get in a minute why I am making that distinction, it's worth noting a Reuters story about survivors of the fires in Hong Kong who had damage to their ability to walk, returning to their homes and able to climb stairs thanks to robotic exoskeletons or robots, robotic legs. as some people are calling them, but they're really strapping onto the existing legs, made by Shanghai's Hypershell. So physical intelligence is the idea that you're using generative models to put into robots to help them operate.

24:49Jenn Cutter: And Hypershell is making these available to people so that in buildings that they are returning to that don't have elevators, they can still get up and down, even with damage to their legs. Along with that, it's worth noting that San Francisco's Physical Intelligence, with a capital P and a capital I, which is a bit like naming your company Artificial Intelligence, but that's their name, has demonstrated that its latest model, Pi 0 .7, or maybe Moo 0.7, can direct robots to perform tasks they were never explicitly trained to do. This is a big advance, something that other companies have been saying they could do, but physical intelligence apparently making a big splash with their ability to put it in a robot that can do it.

25:33Jenn Cutter: The one big demo was an air fryer, which nothing in the training set would indicate that it should know how to do an air fryer. But it was able to extrapolate from other things it did know how to do and the coaching, the plain language coaching that was given in the direction to it to actually operate an air fryer. Now, long way to go before we call this generalized intelligence, but it is pretty significant and it's turning a lot of heads. That Reuters video about the Hong Kong fires in the legs is worth watching if you have the time. It was really cool how they worked it out because basically if you wanted to use the legs to get up this gigantic apartment building to get your stuff during the three hours that you were allotted to do that, you had to take a test.

26:19and the pass rate for the test was 70%. So the video focused on this about 60 year old lady who passed the test and was practicing with the exoskeleton legs to be ready for her three hours to go get all her stuff. And there is video of her walking in it and doing the stairs and it's really impressive. It's nice to see the real world application in the hands of normal people, even though it is in a terrible circumstance.

26:46Jenn Cutter: Yeah, in a situation where you might've been like, Like, you know, from my poor description of this, like, why didn't they put an elevator in? Like, these are damaged buildings from the fires that this is the only way to get to your area and a place that was unsafe to get to until now. So it's kind of important to be able to get back to it. And for the physical intelligence, I just want a robot that can do my laundry and fold it. It would make me so happy when I see those in the real world. I'm going to, well, I guess I better start saving now. LG is calling. It says, look, we've got it. We're just about ready to ship it to you.

27:21Jenn Cutter: Just hang in there. Almost so close. Yeah. Well, folks, we are in the process of trying to improve the show as we always are. But every year we do a mid-year survey to kind of ask you, what are you liking about the show? What would you fix? What would you never change? Those are all questions in our yearly Daily Tech News Show survey. It's happening right now. So please take five minutes. It doesn't take long. Answer a few questions, and it will help us make the show better. It's dailytechnewsshow.com slash survey.

28:16Jenn Cutter: call it compliance. Get it? Join the 15 ,000 companies using Vanta to prove trust. Go to vanta.com slash com. Taking care of your eyes shouldn't be a hassle. That's why Warby Parker is a one-stop shop for all your vision needs. Our prescription glasses and sunglasses are expertly crafted and unexpectedly affordable. Stop by a nearby store or use our app to virtually try on frames and get personalized recommendations. Did we mention we offer eye exams and take vision insurance too? For everything you need to see, head to your nearest Warby Parker store or visit warbyparker.com today. That's warbyparker.com.

29:00Jenn Cutter: And now some quick headlines that are going to make you look so smart. Mozilla launched Thunderbolt, a generative model front-end client built on the Haystack framework for organizations that want to self-host AI infrastructure. I like that, giving businesses a chance to be self-reliant. Anthropics Dario Amode is meeting with the U.S. White House Chief of Staff Susie Wiles to discuss Anthropics' mythos model and also the government's declaration of Anthropics as a supply chain risk, I would expect. I talked to Justin Robert Young about what all this means. Who are the pieces on the chessboard in this sort of conversation.

29:40Jenn Cutter: That episode coming out tomorrow, and we'll keep you up to date if anything is agreed out of this meeting. But a significant thing happened in there. That'll be very interesting. We've also got code discovered by Nicolas Alvarez and confirmed by Mac Rumors shows that Apple is developing the ability to scan food nutrition labels to integrate into the health app, add printed contact info to your Contacts app, generate digital passes from scans of paper tickets and membership cards, and automatically label tab groups in Safari. Man, a lot of people are doing that label tab groups thing. Yeah, I guess someone wants it.

30:17Jenn Cutter: I don't use the tab groups, so I'm the wrong person to ask. OpenAI's Codex desktop app has now got its own browser separate from Titan and can operate your computer if you give it permission to do things like generating images, charts, and workflow. So codecs still being described as for coding, but a lot of productivity workflow going into this. And we know OpenAI wants to create a super app. So it looks like this is the first pieces of that starting to be assembled. Actually, when I talked to Justin Robert Young about the Anthropic stuff, after we were done recording, he said like he's been using this and it works really, really well.

30:52OpenAI also announced GPT Rosalind, designed to handle massive biological data sets for scientists and handle specialized jargon for biology.

31:03Jenn Cutter: That European open source age checking app we mentioned earlier this week has been found to contain several vulnerabilities related to the way it stores data, which is concerning, as well as circumvention, which is kind of defeating the purpose of doing it. If you can get around the age verification, the EU says, hey, it's still a demo. You make it open source so people can find these vulnerabilities. So I don't have a problem with that. It probably could have worked with the community a little better on the messaging. I'm thinking. Yeah, I was thinking like, yay, and then aww. But then yay. Yeah, yeah, exactly.

31:37Anthropic announced Claw Design, an experimental product that can create prototypes, slides, and one pagers.

31:44Jenn Cutter: Yep. Another good product from Anthropic. And finally, Section 702 of the U.S. Foreign Intelligence Surveillance Act, or FISA, if you've heard it referred to that way, expires on Monday unless Congress acts. Now, there's a lot of talk about compromises and who's going to compromise with who and are they going to be at an extension. However, it's worth noting, and TechCrunch noted this, I'll give them credit for pointing this out. The court that oversees the practices approved by Section 702 legally approves them once a year and they just approve them in March. That lasts a year, meaning that even if the act itself expires Monday with no extension, the collection practices would remain legal until March 2027.

32:28Jenn Cutter: Whatever you think about it, that's good to know. We end every episode of DTNS with some shared perspectives. Today, Anonymous Product Manager was critical of Microsoft's approach to the suspended accounts for Veracrypt, WireGuard, and Windscribe, but also empathetic. Yes, the Anonymous Product Manager wrote, I've seen this play out in two ways. We, this is why he wanted to be anonymous, or they recently rolled out significant UI enhancements, major changes to the look and feel, even if the core functionality remained the same. Despite trying very hard to notify everyone, we still had a wave of users complaining they didn't know it was happening.

33:10Jenn Cutter: Because the change impacted more than 35 ,000 clients and more than 400 ,000 users, we needed to use a mass communication approach. I'd love to hear the zeitgeist thoughts on how to break through that dismiss instinct when the stakes are this high. Well, even when the stakes are super low, everyone's got notification fatigue. And I asked some level designers for Gabe, because of course I did. And they're like, we have tried everything to explain controls. That's why there are super slow tutorials that you make players go through, because if you just give them a pop-up, they are not going to read it.

33:48You can say like, hey, all you have to do is go there and we'll give you a million dollars and people will still click through and not read it. They're just instinctively closing things.

33:57Jenn Cutter: There is a need to be able to tell people, no, this one is important. And people have abused every method we've come up with to tell someone something isn't important so that nothing breaks through anymore. If you've got the like, we did this and it works, please email us, feedback at dailytechnewsshow.com. we will share it with an anonymous product manager as well as everybody else. Exactly, yeah. And this and any story we want to hear about, again, feedback at dailytechnewsshow.com. Yes, a big thanks to anonymous product manager for contributing to today's show. Thank you for being along for Daily Tech News Show.

34:33Jenn Cutter: You keep us in business, folks, by becoming a patron at patreon.com slash D-T-N-S.

34:47Jenn Cutter: This week's episodes of Daily Tech News Show were created by the following people. Host, producer, and writer Tom Merritt. Host and writer Jason Howell. Co-host Sarah Lane. Co-host Rob Dunwood. Co-host Jen Cutter. Co-host Wen Tui Dao. Producer Anthony Lamos. Producer Roger Chang. Editor Hammond Chamberlain. Editor Victor Bognat. Contributing producers Kevin Tech, Noel Cowell, and Brandon Richards. Science correspondent Dr. Nikki Ackermans. Social media producer and moderator Zoe Deterdate. Our mods. Speedmaster, W's Got Us One, BioCal, Captain Kipper, Steve Guadarrama, Paul Reese, Matthew J. Stevens, and J.D.

35:22Jenn Cutter: Galloway. Modded video hosting by Dan Christensen. Music provided by Martin Bell and Dan Luters. Art by Len Peralta. Acast ad support from Tatiana Matias and Patreon support from Bobby Wagner. Our guests this week were Bodie Grimm, Andy Beach, and Justin Robert Young. And thanks to all our patrons who make the show possible.

35:45DT &S family of podcasts. Helping each other understand.

35:50Jenn Cutter: Diamond Club hopes you have enjoyed this program.

35:57Jenn Cutter: Security program on spreadsheets, new regulations piling up, and audit dread? It's time for Vanta. Vanta automates security and compliance, brings evidence into one place, and cuts audit prep by 82%. Less manual work, clearer visibility, faster deals. Zero chaos. Call it compliance or call it compliance. Get it? Join the 15 ,000 companies using Vanta to prove trust. Go to Vanta.com slash com. This episode is brought to you by Capital One. Capital One's tech team isn't just talking about multi-agentic AI. They already deployed one. It's called Chat Concierge and it's simplifying car shopping. Using self-reflection and layered reasoning with live API checks, It doesn't just help buyers find a car they love.

36:45It helps schedule a test drive, get pre-approved for financing, and estimate trade-in value. Advanced, intuitive, and deployed. That's how they stack. That's technology at Capital One.