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Podcast Summary: Decoder with Nilay Patel - Episode Featuring Jim Farley
Podcast Overview Title: Decoder with Nilay Patel Description: A podcast by The Verge exploring big ideas and challenges in business and technology through conversations with innovators and policymakers.
Episode Details Episode Title: Ford CEO Jim Farley on China, tariffs, and the quest for a $30,000 EV Guest Host: Joanna Stern, Senior Personal Technology Columnist at The Wall Street Journal Release Date: August 2023
Key Themes and Discussions
Introduction
- Joanna Stern fills in for Nilay Patel, expressing enthusiasm for the episode focusing on car CEOs.
- Emphasis on the evolving challenges faced by automotive leaders, particularly in the context of electric vehicles (EVs).
Jim Farley's Insights on Ford's Strategy
- Ford's Universal EV Platform
- Announcement Significance: Describes the new manufacturing process as a "Model T Moment" for EVs aimed at making cheaper, efficient production possible.
- Target for Affordability: Plans to develop a $30,000 EV to compete against rising low-cost competitors, particularly from China.
- Challenges in the EV Market
- Market Competition: Highlights difficulties with increased competition from companies like BYD and Xiaomi, which benefit from governmental support and innovation.
- Demand Issues: Discusses the current weakening demand for EVs in the U.S., loss of federal tax credits, and the impact of tariffs.
- Manufacturing Innovations and Risks
- Focus on the need to reinvent traditional manufacturing methods to reduce costs and complexity.
- Acknowledges the high risks associated with the new platform, emphasizing the need for bold decisions and innovative thinking.
Economic and Workforce Issues
- Rebuilding the Blue-Collar Workforce: Farley stresses the importance of addressing the labor shortage in essential blue-collar jobs and the need to modernize training and support for these roles.
- Crisis in Trade Skills: Points out the decline in trade schools and apprenticeship programs that previously prepared workers for essential roles in manufacturing and emergency services.
Policy Discussion
- Tariffs Impact: Farley addresses the financial strain due to tariffs on imported parts, emphasizing the need for a fair tariff structure that doesn’t penalize U.S. manufacturers.
- Relationships with the Government: Discusses productive conversations with the current administration regarding emissions standards and tariff policies.
Digital Experience and Technology
- Car Connectivity: Discusses the importance of customer-centric digital experiences, including potential integration with platforms like CarPlay Ultra.
- AI Integration in Vehicles: Talks about plans to incorporate AI companions in cars, improving user interaction and safety.
Conclusion and Personal Reflections
- Farley encourages consumers to consider Ford’s evolving EV offerings, reflecting on customer experiences and future innovations.
- Joanna Stern's personal touch as a Mach-E driver and her engagement with Farley's insights frame the conversation uniquely.
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Key Takeaways
- Ford's Ambitious EV Goals: The company is focused on making electric vehicles more affordable and competitive, with a target of a $30,000 EV.
- Acknowledgment of Risks: Farley openly discusses the risks associated with new strategies and technologies, advocating for a proactive and innovative approach.
- Societal Responsibility: Emphasizes the need to address the worker shortage in blue-collar jobs and the importance of investing in the next generation's potential in these fields.
- Navigating Policy and Trade: Recognition of the complexity and challenges posed by tariffs and trade policies on domestic manufacturing.
Additional Notes
- Future Innovations: The discussion hints at exciting technological advancements and significant shifts in Ford’s strategy toward EVs and customer experience.
- Community Engagement: Encourages dialogue and engagement with customers regarding their needs and expectations for future automotive offerings.
This episode illustrates the intersection of automotive innovation, economic realities, and social responsibilities under the guidance of a forward-thinking CEO.
Written by AI. May contain mistakes. Listen to the episode to check what was said.
Transcript
Automatic transcript. May contain errors.0:01Hello, and welcome to Decoder, Nilay Patel's show about big ideas and other problems. I am not Neelai Patel, though I have long wanted to be him. I am Joanna Stern, the senior personal technology columnist at The Wall Street Journal, author of the upcoming book, I Am Not a Robot, coming out in spring 2026, and once upon a time, a co-founder of The Verge. I am the last Monday guest host filling in for Neelai here on Decoder while he's out on parental leave with his adorable new son. And I'm very excited to be talking today to Ford CEO Jim Farley. I am a longtime Decoder listener, and my favorite episodes are car episodes.
0:42I might not own a gas-powered Mustang convertible like Neelai, not cool enough, but I did in fact lease my first ever EV, a Ford Mustang Mach-E, back in 2023. And I think car CEOs are currently facing some of the most fascinating and complex challenges in both tech and business. So when I got asked to guest host this show, I said, that's it, car CEOs. And Farley was at the top of the list. Farley was on this show once before. His first appearance was in May 2021. And, well, a whole lot has changed in the past four years. Actually, a whole lot has changed in the last four months. There's the second Trump administration's barrage of tariffs, trade wars, and a lot more.
1:26And for Ford, it's an especially critical moment. Last month, the company announced what it calls Ford Universal EV Platform. An all-new manufacturing process the company is calling the Model T Moment for EVs. That's because it should, in theory, allow Ford to produce cheaper EVs in a more efficient manner than it does with its current lineup, including MyMock E. You will hear Farley say last week a few times in this podcast. That's because we taped this episode in August just after that big announcement. And it's not just tariff troubles for Ford. There's the general weakening of demand for EVs in the U.S., the loss of the federal tax credit, and rising competition from low-cost Chinese competitors like BYD and Xiaomi.
2:11One thing I love about talking to Farley is that he's honest about it all. You'll hear him say in plain terms that China is, in some respects, miles ahead of the West when it comes to some parts of the EV industry. And this major multi-billion dollar gamble on the Ford Universal EV platform isn't a done deal. You'll hear him say the word risk quite a lot in the conversation and how this major manufacturing and strategy pivot could very well fail. He also had quite a lot to say about rebuilding the manufacturing base of blue-collar workers here in the U.S. to compete with China and even AI. Plus, he didn't shy away from what he'd like to see the Trump administration do on tariffs.
2:50He specifically said, we're just asking for a fair fight. And don't worry, I didn't forget to do my best Neil I impression with a bunch of decoder questions. Is Ford considering Apple's CarPlay Ultra? How does Jim Farley make decisions? And most importantly, do I stick with my Mach-E when my lease is up next summer? And I couldn't let Farley go without hitting him with a special call-in question from an old friend who's technically not supposed to be working right now. I think you're gonna really like that one. Okay, hopefully you're in your car listening to this. Ford CEO, Jim Farley, here we go.
3:40Jim Farley, you are the CEO of Ford Motor Company. Welcome back to Decoder. Hi, great to be here with you, Joanna. So thank you for coming on my show. Obviously, this is not my show. This is Neelai's show. But I want to give you some background here. So I listen to Decoder all the time. And I love his car CEO interviews. But often I find myself saying, Eli, why didn't you ask that question? So when he asked me to do this, I said, that's it. I'm going to bring on car CEOs. And I'm going to ask the questions I want. I see. And so you were back on the show in May 2021. Things have considerably changed in the world, in technology, in the country, at Ford.
4:25And I want to talk about all of those things. But something also changed for me. In 2023, I got a Mustang Mach-E, as you know. I leased one. Thank you. And that lease is up next summer. Ah. I'll be reading about your decision process. Well, that's going to inform a lot of this conversation because I wanted to give you the chance to be the world's best car salesman to the most annoying customer. And so I'm going to, I think that's just going to set a lot of the backdrop of this conversation here. I love it. All right, so let's start there. Last month, you said at a press conference that the Mach-E is not so great, that it's not the future of Ford.
5:14Why should I stick with a Ford EV next time? Well, we just won the new revised Model Y versus Mach-E. drive evaluation by a pretty respected magazine. So I'm still pretty proud of the Mach-E. But, you know, we knew what we knew then five years ago, and we now know what we know now. And those are, as you said, two different things. I would say that Ford in the second inning of product development has really understood more fully the opportunity to serve the EV market differently than we did several years ago and to execute a product with the right approach based on that, those lessons learned. And that's both the consumer, because we've learned kind of what consumers are willing to live with and not, like charging on the fly, as well as, you know, where in the market Ford should participate and put its limited resources.
6:25And I think you're going to find that the Ford EV product range will be much sharper, more specific, more valuable to customers than it was when you last shopped. Let's dig into the news you just announced, which is that you have something called Ford Universal EV Platform. What is that and when is it coming? And more specifically for me, will it be out next August and will I be able to get that kind of new Ford versus upgrade to my Mach-E? You'll learn a lot more about the first product. It's a platform by next summer. It will be out in 2027, so just a few months after that. But, you know, we learned so much from the Mach-E.
7:12We've been number two to Tesla, a long way behind them, but number two in the U.S. market and EV sales. Not that EV sales are the most important metric, but it does give you an indication that Ford has learned a lot and has served a lot of wonderful customers like you. We have all the data coming off the vehicle, so we have learned a lot about, you know, customers. The platform that we shared in Kentucky is a breakthrough approach, we believe, to develop and deliver to customers an affordable electric platform where we'll develop several vehicles off that platform and launch them over the subsequent few years.
7:53and that we can have a profitable vehicle that's sustainable in terms of the company's resources and make it in the U.S. But in order to compete with the likes of BYD, who we think are among the best in the world, we had to completely reinvent the platform for the customers. And there's a lot to that. I'm sure we'll get into it. But, you know, I would say in short, the evolution revolution of our thinking was to develop a vehicle for manufacturability, to radically reduce the cost and the complexity of the vehicle with all new thinking that is not embedded in a traditional car company. And to do that, we needed all new talent, and we needed them to be separate from Ford, separate from our IT solutions that we use to develop and release parts, separate from a philosophy standpoint about how to radically simplify the vehicle, and really get back to the basics of Ford, Henry Ford's idea of a universal car.
9:00Our first body style will be a pickup, but it's really not a pickup. It's a new silhouette, I would say. What I mean by that, it's got more room than a RAV4, the best-selling passenger car in the U.S., and that doesn't include its frunk and its pickup truck bed. It's very fast. It's rear-wheel drive, super fun to drive, and it has a digital experience that no one's seen, at least that we've seen even in China. The digital experience is quite different for customers. I think the whole package is something that's just not been offered in the U.S. or anywhere to date. And this first product, I think, was quite revolutionary.
9:43And this first product is what you're going to have out in 2027? Yes, exactly. You've mentioned BYD, which is a competitor out of China that is clearly making low-cost, very high-tech EVs. Here in the U.S., you're up against Tesla, you're up against GM, and you've mentioned that you are the second best-selling EV, but GM has seemed to have some real luck going on with the Equinox EVs, and they're quickly taking off because of price. Is all of this, you know, this move to put this new platform out against this backdrop, is it enough? Is it enough to compete both here and in China? Well, for us to compete globally, no, it's not enough.
10:24But in North America, it's absolutely the right strategy, but it's not our complete strategy. You know, know, I think GM has 14 nameplates. We have three. We came out with our vehicles four or five years ago, and they're coming out with them now. So our product life cycle is completely different than them. What I mean by that is we're about to launch our second generation of products. They have their first 14 out now. I hope they outsell us. If I were them with 14 nameplates, they should easily scale. I actually personally didn't think that we would be number two for three years with our simple lineup, but it seems to have worked so far in the first inning.
11:11No, the competitive reality is that the Chinese are the 700-pound gorilla in our industry for EVs. There's no real competition from Tesla or GM or Ford with what we've seen from China. They are, you know, completely dominating the EV landscape globally and more and more outside of China. They have 20 million units locally, about 11 million are EV or E-Revs. So half their market. I mean, we're barely at a million vehicles here in the U.S. That's one-tenth of the China volume. And Europe's only twice as big as us. So that's maybe only one-fifth. and they're successful for good reason. They have great innovation, very low cost.
12:00For example, they've bet on LFP technology, not these expensive lithium batteries. There's hundreds of companies. They're all sponsored by their local governments. So they have huge subsidies and their new brands. You know, it's BYD and Geely and companies like NIO and Xiaomi that have many of them never been in the car business before and that's a big advantage for them. And so in China, the brands that are winning are indigenous brands and they're not global automotive companies. They're really, you know, Chinese companies. So to beat them is, you know, we really see a completely different approach.
12:37It's not a number of vehicles you have or the cost is, I mean, the price you offer the customer. Everyone's going to have affordable EVs. The question is, if you sell an affordable EV in the U.S. for$30 ,000, but it costs you$50 ,000 to make it, you could say you have an affordable one, but that's not a sustainable business. So three or four years ago, we kind of saw this affordable kind of life cycle, the duty cycle of the customer changing with our sales. And it became very obvious to us or to me personally that we have to go outside of Ford, create this Maverick group, give them resources and stay out of their way.
13:17But make sure that they delivered on a completely new approach because the Chinese are so formidable. They have so much support from the government. Their customers have such a high expectation for digital experience that, you know, an incremental approach for Mach-E would never work. I love you telling it to me real straight here. It's exactly what I was sort of thinking in terms of that. In some ways, I'm driving a dinosaur, which is the whole reason I leased a number of years back, which you knew you knew about. Smart move. I want to go back to price. So I was charging at an Electrify America station in Connecticut recently, and four out of the six stalls had these Chevy Equinox EVs in them.
13:56And I asked this woman, how does she like hers? And she said she liked it, but the thing she was really talking about was the price. She was really excited about the price, and she said, we like this car so much and the price, we actually got two. And she points to her husband, who's in the other stall, which, of course, I'm not thrilled that this family's taking up all these stalls, but it's fine. I forgive them. And I'm wondering if this is one of your motivating factors right now, is just getting that price down so EVs can really finally take off in this lower, more affordable area. I think, Joanna, to your point, it was inevitable that the government support would wane.
14:33It was inevitable that, you know, the duty cycle of an AVV customer wound up being kind of, you know, people who use their car for commuting and, you know, shorter trips and occasionally taking a longer trip. But, you know, this happened in 19-teens, you know, in the teens in our industry over 100 years ago, steam was 30 percent, electric was 30 percent, the rest was internal combustion engine. And a few years later, it was totally different. But, you know, back then, you could not call which technology would win. It's the same now. You know, the EVs came out at the high end. And I would even say$40 ,000 is expensive now for most people.
15:18You know, we don't talk about in the car business because more than, you know, two-thirds of the car sold in the U.S. are used. And those two-thirds we never really talk about, but their average price is, you know, around$30 ,000, something like that. The average new car is obviously much higher than that. So most of the vehicles that people are driving around in the U.S. that are, you know, five years old are going to be around$30 ,000. And this is the most important part of the EV market. It's not this expensive Lucids and Teslas and, you know, that's all interesting. But what really is going to move this market is a non-government subsidized affordable EV that people can afford that's lower cost to use than a used Model Y because there's a lot of those around.
16:10and, you know, people in America who have a tough time with all their demands and want to go on vacation and want to put their kids through college and they want to have, you know, a house or whatever it is, $30 ,000 is the most they want to spend. And that customer you met, I think, is very typical. So this next inning, sorry to use a baseball analogy, is a completely different inning than the first inning. where the fitness of the companies, it doesn't rely on the government, that we have to innovate. And I said it last week and I'll emphasize now, there are no assurances that we can do this.
16:54No one has ever built a car in three pieces. No one's offered his own electric architecture at this price. No one, you know, we've never done it. We've never had two large unit castings and high quality. No one's done it. Tesla's talked about it, but they haven't done it. In fact, our manufacturing process has radically moved on beyond what Tesla's ever even shown in their unboxing. So there's a lot of risk here. This is not a guarantee at all that Ford's going to get this done. We need to take a quick break. We'll be right back.
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18:55We're back with Ford CEO Jim Farley. Before the break, we were discussing Ford's new EV platform, competing with China, and why price plays such an important role in the electric car market. But now it was time to ask Farley the decoder questions. And in particular, how he thought about the structure of the team now responsible for overhauling Ford's EV strategy. Well, you've segued really nicely into some of my next set of questions, which are the decoder questions. You've set out to build something, and now you've got to figure out the structure to build it. You said you had to create a maverick group.
19:30It was separate from Ford. It was separate in terms of IT. And now you've got to take this Skunk Works engineering team, which I believe is in California, and you've got to bring that into the big castle that is Ford. Yes. Yes. How do you think about integrating these new Skunk Works ideas to this bigger system? I mean, do you have a map of how that's going to happen? Yes, we've been working on that for a couple of years now. And, you know, one of the things that really helped us in that regard was that Alan, the leader of this team, Universal Platform, he was free to have Ford people on his team, but he had the rights to say no to anyone.
20:19And so he went through a very rigorous process. So we have in manufacturing engineering, the team that kind of is the scouts for the manufacturing process for all this new stuff. You know, he's had them on the team for three, four years. And of course, we've been kind of listening to them. And of course, we have a lot of good experience at Ford too, that knows how to handle risk in supply chain and risk in manufacturing and new processes, like the process we use with aluminum F-150. different problem, but same process of risk elimination. And it's a plan that's come together. But like any plan, it's important to have a plan, but pretty quickly you get out of the plan because you get surprised.
21:04The supplier isn't as good as you thought, or they're running late, or the software for this module is running late. And then you have to really de-risk. And so the de-risking is often, or the way we're thinking about is, let's make a really simple one first. Let's not try to add all the complexity. Why don't we just make one color, one version, one spec at the beginning and massively simplify the task for everyone. So what is that basic level of software capability for the vehicle. We don't have to have all the singing and dancing hands-free automation from launch. Maybe we, you know, really focus only Blue Cruise on a simple operating domain like high-speed safety hands-off, highway operations hands-off for the autonomy solution.
22:03Then gradually, as you verify the delivery of that base capability, whether it's the vehicle structure or the manufacturing process of the suppliers or even automation, we then start to introduce more complexity and more capability over time when we feel comfortable. And that makes it stressful for the go-to-market team because they, frankly, aren't sure what they're going to be selling in a year and a half. But that's really the only way to do this, I think we found. I want to stay on some more decoder questions and kind of call you out because in your first decoder interview in 2021, you dodged the question, how do you make decisions?
22:48You answered the strategy of the company, but you didn't answer how you specifically make decisions. And I feel like you've had to make some big decisions here with this new platform. How do you do it? In this case, let's just be specific in this case. I looked at the wiring loom and the Mach-E. It's a beautiful wiring loom, but it's 70 pounds heavier than the one model Y wiring loom. And it's$200 a battery to carry that wiring loom around. That's 70 pounds. And I just had to ask myself the question, can my team do it? take the wiring loom as a metaphor. Can my team beat BYD? And the answer I got personally, that I went to Bill Ford and the board and my team, I said, I love you guys, but I don't think we can do this.
23:39So the decision I got to, which was highly informed by meeting Doug Fields, was I think we had to do it separately, completely separately and then when i started to really ask doug you know who's who's a model three chief engineer worked on the car project at apple he was a one of the first generation software designers and aos he also designed the segway early in his career i mean he's been at the forefront of a lot of technology revolutions time and time again i asked him why can't ford do it. He's like, Jim, your part release system, your IT, your CAD design systems, they're 25 years uncompetitive.
24:26There's no way you can beat BYD with that. You need real expertise. BYD has vertical integration, the batteries, the batteries are 30 % cheaper than what we can buy from CATL. for us to beat that battery to be even in the neighborhood of cost we have to radically redesign the efficiency of the motors gearboxes and averters on the ev side so it uses 30 less batteries because we can't beat byd's vertical integration on the cost of battery the only way we can beat them was with the innovation on the draw of the battery and and when i got the whole list of inventory from Doug about what we have to do to beat BYD even three, four years ago, it just became very obvious to me that I had to look my team in the eyes and say, eventually we're going to come back to you for the industrialization of this product.
25:22But for now, leave these people alone. Trust that they don't have any prejudice to come up with something better. And if you want to get mad at me, you can come in my office and shout at me, but don't waste their time. I talked to Bill and I also do Gemba. So I make every big decision I ever make, I go in person. And so I went to that teardown and I went to look at every piece. I looked at the number of fasteners in a Model Y. It was literally a third of the fasteners that go into a Mach-E. And, you know, from a customer standpoint, you won't tell the difference, but from a manufacturability standpoint and a cost standpoint, you know, fasteners are kind of like, it's an output metric for how elegant the simplicity of your engineering solution is.
26:12When I looked at those fasteners, when I looked at the wiring loom, I knew I had no choice because I gemba'd it and I really talked to people that knew and I can't put the company's future at risk by making people happy. I have to do the right thing. And that particular decision, that's how I approached it. Wrong or right. Can I interrupt you real quick to tell me what Gemba is? Gemba is something that I fell in love with at Toyota. Gemba is Genji Genbutsu, which is a Japanese word for go and see with your own eyes, learn with your own eyes. and it really is actually the five senses and uh the idea is before you make a big decision or before you want to understand a problem even it's a tool in problem solving you have to go and see the real problem where the waste is so in my case the waste was that wiring harness those fasteners you know all the all the welded together front and rear structures that eventually unit unicasting displaced, you see the waste.
27:19You look at it, you talk to the people, the engineers. Why do we have this waste? Why do we use a 25-year-old parts release system? And you, as a leader, you get down on the floor and you ask them the basic questions so you can visualize your decision. That's what Gemba is. Love that. Didn't know that before. I need to practice Gemba clearly. I want to talk about how you have to sort of restructure your company now, but it also seems like you've been talking about restructuring the economy. You've been talking about a refocus on the essential economy, blue-collar jobs that are the backbone of this country.
28:01You wrote a LinkedIn essay in June about the focus of AI on white-collar productivity, but that we need to do the same for blue-collar work. So how are you thinking about this at Ford? We have a complete crisis in the country that's not talked about. People like Mike Rowe will talk about it. But we have a crisis that's kind of not in the public debate. We have half a million shortfall of construction workers. We have a half a million shortfall of factory workers. our emergency services we don't have enough people to support our society when things go wrong firemen ambulance medical the frontline people that make our society run that we all take for many of us take for granted plumbers electricians uh we call the essentially economy and we see that at ford because we're in the we're in the edge of this software-defined vehicle but we're also a heavy manufacturing industrial company.
29:00And whether it's a technician shortage in our dealerships to work on these vehicles or the shortage of our factory workers, I really learned as a leader during the UAW strike, you know, what a crisis we have as a country. And I see it with our customers. Our plumbers and electricians are constantly trying to get young people into those vocations. And there's no training. The trade schools and the apprentice programs are not there anymore that our grandparents all, you know, made this country so great. And we're very vulnerable as a country. The productivity, as you said, of those, you know, essential workers is way behind white collar automation, AI deployment.
29:43You know, everything has happened for all the tools in white collar. There's not the same. And there's no very little training. Companies like Ford, thankfully have enough resources that we can put our backs behind this problem with trade schools and scholarships and stuff, but our society isn't doing it. In fact, we're going to have a conference here in Detroit in the fall in about a month where we're going to gather other companies that have the same problem that really see it, solution providers and academia and creative people and government where we're going to try to start to work this problem.
30:19Is it a farm aid or, you know, medical crisis like COVID? No, it's more in a way, it's just as threatening to our society. And the way we're thinking about it is we're going to walk the walk ourselves, invest heavily. We have been, we've, we spent about a billion dollars on, you know, the dignity of workplace and safety in our plants. We've modernized our buildings. We're investing in trade schools and scholarships, to recruit technicians for our vehicle repair, as well as our factory workers. But this is a society problem. And the one that bothers me the most is cultural, where we kind of as a culture think that everyone has to go to an Ivy League school to be valuable in our society.
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31:04And yet we all know that our parents and grandparents kind of made our country wonderful because of these kinds of jobs. And there's incredible dignity, you know, in emergency services. And, you know, people can have wonderful careers, but our society doesn't celebrate those people like they do the latest engineer for AI. Yeah, and that's exactly where I wanted to ask you. I mean, this seems like such a reversal of decades of messaging in America, which is get out of manufacturing, go to the office. Is your advice to this next generation with AI actually get a job in manufacturing? I think it would help all of us as a society.
31:49Look, my son is 17. He's a senior in high school. And look, he's got every opportunity that you could ever imagine. He doesn't have to worry like most people. And I made sure that he had a summer job where he learned how to weld. He learned how to fabricate. He learned how to really work with his hands and relate to people, and he can make a choice. And I have no prejudice for Jameson. If he turns out to be the greatest welder or a mechanic working on our super duty diesel engines, I will be so thrilled as a parent. And I think we all need to kind of look at ourselves and decide what kind of society we want to build in America.
32:32and it's not, you know, and, and look, let's, let's say our national defense, we're getting into war somewhere. Google's not going to make the boots, but Ford will. And to defend our own country, we need these people. And now we're in critical, critical issues. You know, the average ambulance is 15 years old that, you know, we do not have enough emergency care people. Look at what the firemen are having to go through in California now with smoke and, you know, their own health. I mean, these are very dangerous jobs and we have a shortage and it's going to affect all of us in a lot of annoying ways.
33:11And if we don't really get serious about kind of readjusting our expectations for our kids and the younger people in our country to give them opportunities to grow. And these are great jobs. A factory job at Ford's, a, you know, could be way over$100 ,000 a year. And you can bridge into a lot of other things. My grandfather was a factory worker at Ford and he became a Ford dealer late in his life in his 60s. You know, think about the possibility. He was an orphan. He had nothing. He never went to college. It didn't matter to him. So yeah, I'm really excited and energized about this. It's a much bigger problem than fixing Ford and making Ford a world-class company.
33:55It's important for our country. And we need to focus on this just as much as, you know, how exciting the new AI is and the new social media dance on Instagram. Let's get busy on these important problems. We need to take another break. We'll be right back.
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35:48And we're back with Ford CEO Jim Farley. Before the break, Farley was really diving deep into his personal philosophy around blue collar work in America. And how he thinks, especially with the backdrop of AI, we need to be training the next generation of Americans to consider jobs in Ford's factories, in emergency services and in trade work. But now I wanted to change gears and ask Jim a very specific question from a very special guest on my show.
36:20I do have a call-in question from a guest caller. Hey, Jim, it's Eli. I'm very excited to be calling in with this question. So as you know, I'm a Mustang guy. I have a 2021 Mustang GT convertible. It's one of my favorite cars ever. People love this car because it's so easily moddable and tunable. You can just reprogram the ECU to make the car go faster. The new version of the gas Mustang, the one with all the screens running on your new platform, the ECUs are locked. People can't just reprogram them. And a lot of enthusiasts attribute the recent drop in sales of gas-powered Mustangs to the locked ECUs.
36:55So my questions are, do you agree with that, that the locked ECUs are behind the recent drop in gas-powered Mustang sales? And do you have a plan to let people unlock the ECUs and tune the car more easily? Thanks for answering the question, Joanna. I'm sure you're doing a great job. I have no idea what that question means, so I'm going to give you— I do. I'm going to set a timer. You get a minute to answer that. Well, I have this debate with my son, actually, because he has an older Mustang, and he didn't buy the new one for some reasons like that. So I would say the drop in sales, absolutely not due to that.
37:31And actually, we're doing really well with Mustang, and I think we're kind of the only one left, really, which we're quite proud of. And we're investing a lot in Mustang. And I think the thing that people don't get about Mustang is the global car. It's the best-selling sports coupe in the world. And we actually way outsell Mustang outside of the U.S. than inside the U.S. So when I look at sales for Mustang, I look at it globally. and some of our biggest countries like Australia and Sweden, other areas, the Mustang continues to grow because people want a little slice of that America. Everyone wants to do a burnout.
38:08And as far as the tunability of the vehicle, you know, I think the call-in question is an outstanding question. This is a real dilemma for us and there's no real easy answer. We want people to modify their cars but we also have to take quality really seriously and and of course privacy as well i think he was talking more about the performance of the vehicle and so our approach would be to give people over time an option to digitally adjust their vehicle from ford so that we can maintain the quality but still have the user have their own kind of idea of us of performance and And that's different for everyone.
38:53And I think that vision will come to life in the coming years. The aftermarket is a real kind of opportunity, but it's also a big challenge for us because a lot of people like to write software in the control module that controls the powertrain that gets better performance. But what they don't know and what the user may not be aware of is all the reliability and the quality issues that they may be bringing up that are very expensive. My daughter's boyfriend is one of these people. He bought a brand new F-150. He's got a supercharger on it. And, you know, he recently had a bunch of error codes because he updated the ECU against Ford's standards.
39:35And now he has thousands and thousands of dollars of expensive repairs because the vehicle has started chewing its camshaft. and you know it was great that he could get 650 horsepower out of his EcoBoost F-150. He didn't think about what he was doing to the reliability of the vehicle but we have to at Ford. So all I would say is it's a tough problem to solve. We always want to give customers the chance to tune their vehicles but we actually know a lot about the reliability of the vehicle and are we as a brand going to suffer our quality reputation to give that person the ability to modify the vehicle?
40:23I think that's a hard compromise for us to make. I actually understood most of it. I want to move on to the big T, the tariffs in the room. Last quarter, you operated at a loss despite record revenues because you took$800 million in tariff charges in Q2, when tariffs were actually lower than they were now. What are your conversations like right now with the administration? Well, they're very important. Ford is the most American company in terms of the quantity of vehicles we make in the U.S. We're over 80 % of our vehicles sold here or made here. But we also are the largest importer of parts. And the discussion we're having with the administration today really covers three policy areas.
41:10a tailpipe emissions, tax policy, and especially tariffs. On tariffs, the biggest issue is the bill, the$2 billion bill that we have for our imported parts. And because we make the most in the U.S., we import the most parts. And we have a lot of stackable tariffs. There's fentanyl tariffs, 301s from China. We have steel and aluminum tariffs that are now over 50%. So there's a lot of tariffs that a company like Ford gets because there are auto-specific tariffs and they're not auto-specific tariffs. They all stack up. And so we have this layering of all these imported parts. And to make an F-150 affordable, you know, there are a lot of parts that we can't make locally.
41:54Wiring looms, fasteners, thousands and thousands of parts that we have to import because we actually can't even buy them locally in the U.S. And if we did, the vehicle would be$100,$200 a month too expensive for customers. And our discussions with Washington are really clear. Look, we both agree, let's strengthen U.S. companies like Ford that have bet on America. We have more UAW jobs than anyone. But don't penalize us for trying to make the vehicle affordable. And so we've had very productive discussions with commerce and the president himself and the whole administration. But how can we come up with a way to minimize this$2 billion so that it actually, we are advantaged as a company?
42:41And, you know, originally they were thinking that there would be high tariffs for finished automotive vehicles. 50 % of all vehicles bought in the U.S. are imported through a port or through a rail across a border. And now the standard tariff, it looks like it's going to be about 15%, 12 and a half from Japan. And that's not a fair fight. We're just asking for a fair fight. So look, if you're going to allow people to import with 15 % tariffs, that includes their parts in the vehicle or 15 % tariffs. But you, you know, you put a 50 or 60%, 70 % tariff on our aluminum or steel that goes into our U.S.-made vehicle.
43:19You know, hey, let's work on something, a process for, you know, tariff relief that would allow us to do that and still make the vehicles affordable. And that's what we're talking to the administration. They're extremely open. They're extremely supportive of us. They're also making a lot of policy changes on tailpipe emissions and tax as well. Look at the EV credits as an example. We can get to that if you want. But the tariffs are the most critical for our profitability. About 20 percent of our profit is evaporated now because of these parts tariff. And we're highly engaged with the administration.
43:56We remain, I remain personally very optimistic that we will find a solution. But it is very expensive. I wanted to ask about the EV credits because between the tariffs, the EV credits going away, it feels like, is this administration on your side? Yet you also are adding more jobs than ever to manufacturing here in the U.S.? You're doing the things the president wants. Yes. Well, I do believe that, you know, generally those three areas of policy are very important. I guess, Joanna, we didn't really feel like we should get a$7 ,500 check on an EV to make the transition successful. We do need support for the production tax credit on batteries so that we can be competitive with China on batteries because they have such a huge advantage.
44:43and we do need to onshore that IP and start to really scale battery manufacturing because you can't ship a battery overseas. It's very heavy and it's not a good shipper, what we say is a shipper. So we have gotten a lot of support from them for making batteries here in the US. The PTC credit is very important. We have changed our investment on EVs to not depend on the consumer tax credit from the government. And we're fine with that. Other countries do support in Europe and China, their EV consumers. We didn't ever really expect that at four. We're kind of a lift ourselves up by the bootstraps kind of company anyway.
45:27So, you know, that was something we did anyways. But I'd say the relief of the fuel economy standards is, you know, a very important topic that the administration clearly has a point of view on. And we want one national standard and we want to be able to sell what customers really want. And hybrids are really popular now and so are EVs. So I think we'll find a tailpipe emissions that is more reasonable and sustainable and not have a bunch of states have unique standards that makes logistics for the cars a nightmare to send different states different emission standard cars. And that's really expensive for customers too.
46:05I think the real area that is super critical for Ford and for companies like Ford, as you said, that are committed to the U.S., is this tariffs. Working through and making adjustments as the tariffs get announced and deals trade, bilateral trade deals get announced. You know, we need to find a landing spot that works for companies like Ford, where it's a level playing field from a tariff standpoint and the administration accomplishes what it wants to accomplish. and we're not there yet. And that's why we're working really hard. I spent a lot of time on DC and there's a good reason for it. This is really important for our factory workers, for the future of our country and for the shareholders of Ford.
46:47I want to come back to me. This is really, this whole podcast is about me, obviously. And you know that one of the main reasons I decided to get the Mach-E other than it had good range and I love the way it drives was the fact that it had car play. Some of your competitors have abandoned CarPlay. A lot of the newer upstart car companies have their own software like Rivian, like Tesla. I want to talk about this new digital experience you guys are working on, but I want to just cut to the chase about CarPlay. What about CarPlay Ultra? Are you considering that? We are. We don't like the execution in round one of Ultra, but we're very committed to Apple.
47:27I've talked to Tim many times about this. you know, Ford does not have the rights, in our opinion, of disrupting someone's digital life when they get in their car. We want you, Joanna, and all the customers to bring, whether it's, you know, whatever phone, whatever digital life you bring in, we want it to make it as easy as possible. We don't think we should restrict that to make money off the customers. We don't want it to be a hassle. We don't think we can design an experience that's going to displace your phone. And yet at the same time, whether it's automated systems or the way a trip gets planned, there are things that Ford is working on to add on top of that digital experience of Google and CarPlay that will make it even better.
48:15And we're highly informed by what's going on in China right now, the customer experience part of China. Let's say an AI assistant in the car. Very important for Ford. We think that every customer should have an AI assistant in the car, not just a voice to move to your phone-based AI system, but something specific that you can talk to, almost like a companion. And so we really believe it's a more complicated journey for us to execute, to allow everyone to bring their digital life into the car and have it seamlessly integrated. And then also put on top of that, whether it's a productivity software, we're now up to a million subscriptions now for our pro customers, or whether it's, you know, Blue Cruise, or whether it's how you plan a trip, the auto specific things like how your ADAS system works and how it integrates into your entertainment system.
49:14We believe we have to design something that works with your digital life as well. It's a more complicated choice, especially when you look at backcasting it into all of our past vehicles. But I believe it's a more customer-centric approach. And you will see that, Joanna, in your next shopping. You'll make that choice. We'll all read about it. But I think that's our philosophy. Now, other companies have different philosophies, but we believe that our philosophy is the most customer-centric. But it seems like with the Ford digital experience, which you have rolled out to some cars, it's based on Android Automotive, that you're going to have to choose that you're going to do this Android Automotive experience with the things you're talking about building on top of, or are you going to pick a CarPlay Ultra experience, which is really going all in on Apple?
50:03I see what you mean. Yeah, it's a really good question. I don't know where Apple is going to go. I think Apple has to make a big decision. It's not a Ford decision, actually. And then based on their decision, we will decide. You mean Apple has to make a decision? Are you going to allow this to also run in combination with other software, other infotainment software? Yes. Not only that, but are you going to allow OEMs with the control of the vehicles? Like how far do you want the Apple brand to go? Do you want the Apple brand to start the car? Do you want the Apple brand to limit the speed? Do you want the Apple brand to limit the access?
50:43And we're doing that now for our pro customers. If you're a pro customer, you can limit access to the vehicle on the weekend because many of our plumbers and electricians, they have a company vehicle and they're not really allowed to use it on the weekend. Or we allow speed control now, can't go above the speed limit. You know, is Apple going to want to do that? If Apple wants to do that, I think we're going to have a tough time with that because then the digital experience gets really messy. And we'll have to decide between Google and Apple, to your point. Now, Google has two different layers.
51:19They have the Google Automotive Services, which is kind of a curated services digital experience in the car. But they also have Android Auto, which is actually an operating system that we can build our own experience on top of. And so Google as a platform company gives us both. Apple's had a totally different approach. And again, I've talked to the Apple team and our team is in contact with them. I think Apple has to decide, do they want control of the entire experience inside a vehicle? If they do, they want to follow Ultra and the Ultra 2 or whatever it's going to be next. Then I think Ford will have to make a big decision.
51:57And I kind of know where we would go. we just believe ADAS integration with your entertainment system is so critical when you're flying down the highway with your eyes off the road you know in three or four years at 80 miles an hour on the i-5 and you know you're watching a movie or whatever we're going to be all doing or having a chat gpt moment or having a wearable on you know we we just don't think that that a system from tech company who's not integrated the car is going to save your life. But sounds to me then that you're really forced with the reality that you've got to build your own. Yes.
52:35Yes. But the good thing is now versus five years ago or a couple of years ago when you and I talked, Android Auto is really advancing nicely. And we've learned a lot about how to build the experience on that. So for us, a lot of OEMs, I hear a lot of OEMs say, well, it's about control the customer. I don't want Apple to be able to, you know, that's not a big deal for us. Like we just want it to be easy for customers. But if those companies want to control the vehicle, like I just, I think that's a bridge too far. In that case, we do have to invest a lot more in a Ford experience. I hope that doesn't happen by the way.
53:16I look at what has happened with Huawei and Xiaomi in China, it's amazing. Those companies are totally all in on auto. You know, when you're a Huawei or Xiaomi customer, you know, you either buy a Huawei system and someone else's brand or you buy a Xiaomi car and it's completely seamless. And I wish our tech companies had approached the auto industry that way, but they haven't. So now we got to do what we got to do. You said something really interesting about how you want to have an AI companion in the car. And I am actually spending a lot of time in the car now talking to ChatGPT. When I'm not listening to Decoder, it's coming through CarPlay.
53:57It's Bluetooth paired. And I've got my ChatGPT app. I'm not looking at it. It's safe, right? And I'm just have it in voice mode. And I'm driving to a meeting, driving a meeting to meet you. I say, tell me a little bit about what I should know about Jim Farley, where he's been in the news. And it's a very interactive conversation, almost like I'm on the phone. How do you think about this? Does Ford have to be a part of that relationship? It's a good question. I think, yes, especially for the transportation related. I want to go somewhere. I want to know about my car and the condition of the car.
54:27I think we either have to be part of the conversation or we have to supply that. We actually think, not to be arrogant, because the safety control and the vehicle control, we think that we can provide a chat experience that is added value beyond your non-vehicle experience. But to your point, we don't want to burden the customer with two different experiences. That would be really arrogant and really bad for the company. And I think just in general, what you're bringing up, Joanna, and you've been on this for many years, but I think people are starting to realize why you've been on this is that the difference between car companies when you have a software-defined find vehicles is not going to be what your sheet metal looks like.
55:13It won't be how powerful your EV motor is. That's all math. All the cars look nice. It's going to be this digital experience why someone buys this or that. And so we have to sort this out really thoughtfully. Now in China, I think China, NIO has an AI companion in the car. It's like a physical thing. It's like a little person, that's your companion. And it works really well and customers love it. So I think if you look at China being ahead of the West in terms of integrating AI as a companion in your vehicle, the early indications are that a companion-like functionality from the OEM done really well can add a lot of value to people's lives.
56:00And that's a direction we're going similar to not investing in level four autonomy and robotaxi, but putting our effort in the AI space for automation driving into level three high speed eyes off. It's a similar kind of bet. Just pick a few places where Ford can add value, but don't make the customer go backwards. That's kind of our philosophy. But to be clear there, though, you're more focused on that highway driving experience right now with Blue Cruise. Yes, for sure. Our number one priority is to have, to not be the first one to do eyes off level three highway driving, but be the best and the most reliable and the safest and the one that you want to use for you and your loved ones.
56:51we took all the Argo people and we gave them a choice. You know, do you want to do highway, high speed eyes off, push a button, you know, watch a movie, whatever people want to do. We could do this podcast in your car, you know, whatever. That's where all of our AI deployment for autonomous driving. Cause we think that's a cooler problem to solve for most average Americans than a robotaxi. Even though the robotaxi is really cool problem. I love being in a Waymo. You know, we think that highway miles are a bigger society opportunity. My last question here, you get to play car salesman next August.
57:31I got to get rid of this Mach-E. What do I do? Oh, you need to buy another Mach-E. We've improved a lot since your last one. It's a lot more affordable. We have some wonderful new experiences. And I'm going to give you a run for your money in terms of value. It's a really incredible product that we've refined over four years now. And the Mach-E's we're making now are pretty radically different than the ones we have OTA'd your car. And I know the improvements in that. But the new vehicle, the compute power on board, the efficiency, the quality, the improvements to the fit and finish are all material enough that I think you should absolutely test drive and see what we have.
58:18There's a reason why we just beat the revised Model Y, which is the best-selling alternative. Not that you would just use that as your benchmark. But I think you're going to have a lot of fun shopping. And I think I'm going to learn a lot like the rest of America as you go shopping. Really, what I would love for you to do is wait six months because I want to show you this new universal car. And you're going to go, Jim, I'm so glad you told me to wait. See, that's what you can really do for me. You can give me an extension on the lease. This is what you should have been doing for me. This is where I would have sold me.
58:51I would have said extension on the lease, six months. We're going to give you a good deal. We're going to give you a good deal, Joanna. You're going to be happy. And bridge you to something that no one will be able to offer you. Literally, you'll go, oh my God, this is so much better than anything I could buy, including the Mach-E. And I'm really glad I waited. Yeah, that's the right approach. See, I should be working in your dealership. That's how I would have sold it. Yes, yes. So, well, Jim Farley, thank you so much for spending so much time. Obviously, I've got a ton more questions, but we'll do this again sometime and have you back on the show.
59:28I don't think you're driving a dinosaur either. I think you're driving a fantastic automobile. I love my Mach-E, and frankly, we're really proud to have you as an owner. And thank you for being on the podcast. I really always enjoy our interaction. And I can't wait to learn more about your Chet GPT experience inside your car. So I hope you don't mind if a few of our software engineers call you. Yeah, they should call me. And I, you know, again, not sponsored. I have been very happy Mach-E driver. I've been in it a lot this summer and I can't believe, you know, we didn't get to it, but the charging infrastructure has improved so much since.
1:00:07And I charge for 30 minutes at Electrify America. Electrify America has gotten better. Isn't that amazing? I have that CEO on here. I charge. I'm on my way. I drove 350 miles up to New Hampshire last week. Oh, good. Good. So, like, I've been happy. I just, we got some software things to deal with. We didn't really get into that, but it sounds like you're working on it for me. We are. Well, thank you for the time, Joanna. All the best to you. You too.
1:00:36I'd like to thank Jim Farley for taking the time to speak with me and thank all of you for tuning in and letting me cosplay Nilay Patel. I hope you enjoyed it. I know I did. If you'd like to let us know what you thought of the show, or of me, I guess, or what else you'd like to see us cover, drop us a line. You can email us at decoder at the verge. The team really does read every email. Or hit me up directly. I'm at Joanna Stern on all platforms. And don't forget, I've got a book called I Am Not a Robot coming out in 2026. It's all about the year I let AI take over my life. You can subscribe to my newsletter, All About That Too, at joannastern.com.
1:01:14The show also has a TikTok and Instagram. Check those out at decoderpod. They're a lot of fun. If you like Decoder, please share it with your friends, your family, your AI chatbot, and subscribe wherever you get your podcasts. Decoder is a production of The Verge, and it's part of the Vox Media Podcast Network. The show is produced by Kate Cox and Nick Statt. It's edited by Ursa Wright. The Decoder music is by Breakmaster Cylinder. See you next time. Rock and roll.
From the publisher
This is Joanna Stern, senior personal technology columnist at The Wall Street Journal. I’m the last Monday guest host filling in for Nilay here on Decoder while he’s out on parental leave with his adorable new son, and I’m very excited to be talking today to Ford CEO Jim Farley.
I’m a longtime Decoder listener and my favorite episodes are car episodes. I think car CEOs are currently facing some of the most fascinating and complex challenges in both tech and business. So when I was asked to guest host the show I said, “That’s it, car CEOs.” And Farley was at the top of the list. This was a great conversation that covered a lot of ground. I think you’re going to like it.
Read the full transcript on The Verge.
Links:
I’ve been driving an EV for a year. I have only one regret. | WSJ
Ford reveals breakthrough process for lower priced EVs | The Verge
Ford is betting the future on smaller EV batteries | The Verge
Ford is doubling down on EVs — the timing is awful | The Verge
Ford’s CEO on the essential economy and its untapped potential | Aspen Institute
Ford rejigs EV plans after suffering billions in losses | NYT
Why Americans can’t buy the world’s best electric car | NYT
Ford CEO Jim Farley on building the electric F-150 | Decoder
Credits:
Decoder is a production of The Verge and part of the Vox Media Podcast Network.
Our producers are Kate Cox and Nick Statt. Our editor is Ursa Wright.
The Decoder music is by Breakmaster Cylinder.
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